Antalya

Serban Pastiu

The rooms are clean, though there is room for improvement. Toiletries are limited – only a shower gel dispenser is provided, nothing else. The food is varied and tasty, with the biggest strength of the hotel being the wide variety and quality of the desserts – they are truly delicious. Drinks are served at the table, but once the initial order is taken, it’s rare for staff to come back and ask if you’d like more. The pool is nice, although often a bit crowded, and finding a free sunbed can be difficult. The beach is excellent: plenty of sunbeds available, soft sand, a gentle entrance into the sea, and a shuttle bus running every 15 minutes from the hotel. You can also have lunch at the beach restaurant, where the food is very good, though for dessert the only option available is fruit. The biggest downside is communication. The staff don’t speak English at all, so if you don’t know German, it’s very hard to make yourself understood. Overall, it’s a decent hotel for a relaxing stay, as long as you don’t need much assistance from the staff.

Adela Shalah

A wonderful stay! The hotel is excellent, the food was delicious, and the staff — always kind and smiling, ready to help whenever needed. The room was impeccable, cleanliness at the highest level. The beach and pool were just as you'd wish for a relaxing time. I highly recommend it and will definitely return!

Matthew Ruddleston

Excellent hotel, Excellent staff. I would not hesitate to book it again. Highly recommend to both couples and families alike.

V. Singh

Honest review, traveled from Germany as we are germany resident. hotel is small and things you left in room are risky. Because you didn’t paid for safe service. my laptop stolen from the room from laptop bag. We had 2 time room cleaning during our stay of a week. We complained to hotel staff there they want to see that we have laptop or not… yes you should take photos of all stuffs with hotel manager after entering into hotel which I never see in my all stays. Such a risky stay. Highly risky for carefree stay. I do not recommend to stay here. I asked for police complain then they said yes you can go to some different city and they know we have no time to go there.. because there is no police nearby. Update, we are able to make a police complain online now. Manager have so strong faith in their house cleaning staff that he even doesn’t care to ask them. I am sure they also don’t have all standard security protocols. Stay away if you can or pay attention to your stay on the last day as you have no time to do anything if something wrong happen to you.

Elizabeth D

I had a great time at this hotel ! The hospitality was amazing from the moment we arrived with Ayberk standing out the most ! He was kind and attentive and we always looked forward to coming down for one last drink just to chat with him. The location worked for us being between the big cities of Alanya and Antalya but also near Side old city as well as being on the strip. The food was plentiful and had many choices for the pickiest eaters to the more adventurous eaters. Also there is a beach shuttle which we didn't use but the bus stop is just outside and very easy to use.

Milena

A very good, high-quality hotel – beautiful marble, a very attractive and elegant lobby and reception. Plenty of attractions at the hotel, including a choice of à la carte restaurants once a week – Italian or Mexican (elegant!). The food is delicious, with a wide selection and interesting themed dinner options (e.g., an evening with typical Turkish cuisine). You could say it's literally a small town – it has everything. A spa, a hairdresser, a beauty salon, souvenir and clothing shops… luxurious rooms, a beautiful sea view. Great attractions, fun events during the day, delicious food… A fantastic hotel with incredibly friendly staff.🤩

fatima ait lhadj

The staff at this hotel were extremely rude. They refused to serve things and would argue or complain if you asked for something simple like more ice or another drink. They sat around talking in Turkish and almost making fun of you or talking behind your back, could not speak English, and overall showed no hospitality at all. Because of the staff, I would never recommend anyone to come to this hotel. On top of that, clothes went missing from the room. I am not saying it was stolen, but it is very disappointing that clothes disappear, even if it was by mistake. The food was not very good, but it was still possible to eat. Out of several staff members, I only met two who gave me a truly nice and warm welcome. All the others had no sense of service or guest-friendliness whatsoever. Honestly, this hotel is nothing compared to White City, where I stayed two years ago. I should never have chosen this one. Overall, the staff were far too rude, the service was on a very low level, and the price is much too high for what you actually get. I would never recommend anyone to stay at this hotel.

aneta tucakov

The hotel is really great, full of various facilities for both children and adults. The food is fantastic, something for everyone's taste. The staff is very friendly, and everything is clean everywhere. I recommend it to everyone.

Greta Sokolovaite

We had a truly wonderful stay at Viking Infinity in Turkey – it exceeded my expectations in so many ways! The hotel was exceptionally clean and well-maintained, creating a very safe and comfortable environment for both adults and kids. There were plenty of food options and activities to keep the little ones entertained, which made it a great choice for families. The staff were incredibly helpful – always nearby when needed, yet never intrusive. One experience that really stood out was an early morning walk I took alone by the seafront. I was dipping my feet into the sea with no one else around, and after a few minutes, a staff member discreetly showed up just to ensure my safety in case I decided to swim. That small act left a big impression – it showed how attentive and caring the team is. Despite the hotel being quite popular and busy, it never felt overcrowded. There was always enough space and plenty of food – their buffet selection is fantastic, with something for every taste. Overall, Viking Infinity is a great place to stay for a reasonable price. Clean, safe, family-friendly, and with excellent service. Highly recommended!

D SV

It is absolutely amazing holiday in this hotel. We have loved absolutely everything in this hotel. We would like to admit an amazing service and kid's club. There are plenty of entertainments and things to do. Thanks a lot

Maria B

Really nice hotel, slightly dated but super clean and tidy - great for if you have kids as they have a kid pool and slides. However the kid pool water is super cold and could be warmer. Food is fine, pretty standard. We haven’t enjoyed breakfast too much, and we have struggled with the other foods but it’s fine. Entertainment is great, they have something for both adults and kids all day long! About 10 min drive from the old town which is beautiful. Also free shuttle to the beach! Would come back here

Kimberley Griffiths

We have just had our 7 day family holiday here & we were really looking forward to it as the photos & videos looked amazing. However, upon arrival we noticed that the hotel didn’t look anything of the sort & the videos were AI. In my experience I would rate this hotel 3 stars. We have been to plenty of 5 star hotels & are offered cocktails & hot towels upon arrival but here we wasn’t even given all the information we needed & was rudely greeted. If you are English stay away from this hotel as they will not have time for you, people push past you, ignore you & throw drinks at you. We went to the Mexican restaurant the second night & wasn’t even brought our drinks or some of the food we ordered but everyone else did, we were the only English in the room so I feel like this was deliberate. Food was of good standard though but very repetitive. There was also a lot to do in the hotel too with plenty of day & night time activities. Our room was lovely but wasn’t cleaned thoroughly, just towels threw in & occasionally the mini bar was topped up but some days honestly looked like nobody had stepped foot inside to clean. All staff here are so rude, the cleaners were the nicest of people if they wasn’t Turkish always saying good morning but overall we just did not feel welcome here & are glad to be home. We will never go back to turkey ever again after our experience

Behar Merovci

We stayed at Crystal Sunset Hotel in Turkey with our family and kids, and we are very happy with our experience. The hotel is great for families with children, with lots of activities, pools, and an aqua park. The food was plentiful with many options to choose from. The room was clean and comfortable. The staff was friendly and always ready to help. Our kids had a great time, and we will definitely come back again. Highly recommended for family holidays! 😊

Iris Kavakli

We were advised to go to this hotel because it feels like an all inclusive waterpark. And it was as amazing as they told us. What we didn't expect was the entertainment to be so much. The children as well as us couldn't choose what to do. Shows for children and adults. A big Party at least once a week. Live music almost every day. I especially loved the extra activities like Kangoo jumping and fitness in the pool with bikes and trampolines. Our children had so much fun on the slides that they didn't join Mini Club as much but they chose their favorite activities to join and off course we had to eat early not to miss the mini disco. They loved the girls as we loved the entertainment. The only thing which was a little difficult for us was that it was so busy and crowded at the pool side. So many beds. But overall we loved the hotel and the people working there. Incredible how hard they work and still smile.

Cat Lady

We went to this hotel because it has a waterpark. And it was fantastic. They had a lot of entertainment as well. We enjoyed the Shows and the Live music almost every day. I joined the entertainment activities and my husband just played dart. Our children joined the Mini Club as much as possible and off course the mini disco. We loved The entertainment team. And the variety of restaurants, amazing. Our thumbs up for all the people working there.

Haniye Hn

We stayed at this hotel for 7 nights with my spouse and two friends. Overall, it was a very good experience. The hotel is beautiful, the rooms were clean, and the service in general was excellent. Most of the staff were friendly and polite, and the facilities were very good. However, we had a disappointing experience at the Turkish restaurant on the night we booked dinner there. Although we were among the first guests to arrive, after finishing our starters we waited a very long time for the main courses. Surprisingly, guests who arrived later than us were served their mains much earlier. When two of the meals were finally brought, it took another 20 minutes before the other two were served, despite me politely mentioning that it would be better if all four meals could be served together. The staff’s explanation was simply that they were waiting for the kitchen. Even the dessert was served carelessly – the ice cream arrived already melted, which added to the feeling of being disrespected. That evening, I felt very uncomfortable and could not enjoy the meal at all. Aside from this incident at the restaurant, our overall stay at the hotel was very pleasant.

Aneta Osińska

Service is really good. Staff is friendly and react is quickly. Mrs Nasin from Guest Relation is an angel and care so much - she helps to find my lost jacket just in 30 minutes , among 1000 hikes's guests!!! She is just amazing and so smiling even at midnight. Also Mr Caner from Guest Relation supported us very professionally with organising dinner in restaurant a'la carte. He cares so much (with Alberto I suppose) about us in every step what was very nice and helpfulI. In bars and restaurants also staff are very friendly, smiling and polite. Thank you so much for your work, staff of the hotel :-)

Fizza Saeed

I usually don’t leave reviews for hotels but this time it feels absolutely necessary. This hotel is the most subpar and mediocre place you could possible spend a penny on. I don’t even know where to start with this. I have visited Türkiye over 15 times and this is by far the worst hotel ever. It isn’t even worth 2 stars. If this is your first time visiting Türkiye then all I can say is that this hotel does not represent Türkiye or its people at all! On the first night that I arrived I went to my room and it was absolutely disgusting. The room absolutely stank rotten and it was dirty. Bathroom had mould all in the shower, the shower door was broken off its hinge and the air-con was broken. I went to reception to complain and the staff were absolutely rude and didn’t address anything. I was told I had no choice but to stay in that room but they told me to come back at 9am to sort this issue. Considering it was already 2am I just wanted to get bed and forget about it. On minimal sleep I woke up and went to reception for 9am and they told me to come back at 12pm. I couldn’t even unpack my suitcase and start enjoying my holiday as I knew I would have to change rooms soon. I went back at 12pm and then I was told to come back again at 1pm and then again at 2pm. At 2pm I finally got a new room which wasn’t much better but at least it didn’t smell. The mattress is the new room is really uncomfortable and the blankets at the hotel are paper thin and are scratchy. During this experience the hotel staff were not understanding or kind at all. The food is the hotel is horrendous. You would think since it has so many restaurants that there would be some variety but that’s not true at all. All the restaurants have the same food. The menu is the exact same every single night and there is no variation at all. The food is always cold and has no flavour. The meat often tasted off and sour. The hotel certainly focuses on quantity and not quality when it comes to food. The entertainment is extremely basic for such a large resort and is very repetitive. There is no bingo, no games evenings and no popcorn. There is however an arcade and I must say that the man who works in there is actually very friendly and definitely the nicest person in the whole resort. Back to our room issues. 2 days after swapping rooms our toilet overflowed everywhere into the hallway, into our room and all over our belongings. The hotel took 3 hours to come and fix the toilet because they said they forgot. 2 days after this again the toilet broke and overflowed again it took then 2 hours to come this time but only after I went and angrily told them how dissatisfied I am. This is meant to be a 5 star holiday resort and considering the price we paid for this holiday we are absolutely appalled and it has gone from what was meant to be a relaxing holiday to the most stressful experience ever. I have never been on holiday when I wished it would hurry up so I could leave the hotel and return home. I have booked with love holidays numerous times and this is the first time I’ve had an experience like this.This hotel has been an absolute waste of money. We would have been better off just setting our money on fire. Upon checkout we were asked how our holiday was we stated how we had a horrible time and the receptionist just responded that’s not possible as the hotel is so big. This hotel seems really fixated on the size of the hotel and really focuses on quantity not quality. Save your money and go anywhere else.

Leon Millard

I don't often leave reviews but for this hotel I feel I have to. I read SO many negative reviews before we arrived and it really concerned me. There were comments from issues with food to problems with damage to the water park, poor staff, over crowding and many other issues. Now don't get me wrong, there are better hotels as is the case with anything. However, at the cost you pay for this place I really think it's good value. Sure the drinks are average other than 1 bar where actually they are pretty decent. The food can get a bit repetitive but actually there is plenty on offer if you're not fussy and can only handle 'English' food. We had no problems getting a seat in the restaurant or sun loungers at the pool. The staff mainly look after you and some like Yusuf in the restaurant go really far to ensure you have the best experience. He was amazing as were some of the bar guys at the lobby bar. The water park is incredible and one of the best we've done. The air con was great and much needed in August!! Shows etc were great and the overall experience is a positive one. You'll have no issues at this place.

Riyan Anwar

I don’t usually leave reviews but I’ve been so happy with my stay here I had to leave one. I came with my parents for my mums bday. The hotel is clean and endless options at the buffet for breakfast, lunch and dinner. Be prepared to gain a few pounds. The staff were friendly and on my mums bday they gave her a heart shaped cake. The only thing I would say is when they cleaned the rooms they weren’t so thorough we could come back to dirty glasses left in the room and dirty sheets. the entertainment was good. If you have children this is a perfect place if you don’t it still had a lot adult entertainment. With direct access to the beach Would definitely come back!

Dunya

In all honestly this hotel is terrible. For a five star hotel it is expected to have great facilities and is supposed to be high quality- but this hotel is hardly even a three star. The rooms are appalling- for thousands of pounds you would expect a better family suite with enough beds. There aren’t even enough beds for the family of five (the standard), and one of the “beds” is a thin sheet on the hard sofa. The furniture is rock hard and uncomfortable to even sit on, let alone sleep on! We’re struggling to find a place for our child to sleep. Not only does one person now have to sleep on the couch, but there isn’t even sufficient space for their clothes! The hotel doesn’t even amount to half of the pictures- the hotel isn't impressively big, rather it has limited facilities… the water slides were just miserable to look at. Two shallow pools and the indoor pool is just a pool outside in a glass box. Ridiculously expensive, and there isn’t even AC in the lifts or corridors. Granted the reception is impressive but that is the only positive as it’s just an illusion. Unfortunately we are already here, and as a minimum the staff could at least give us proper rooms on par to the pictures with enough beds. We hope the management team take our review seriously and compensate with at least helping us!

Kieran Ferrol

Amazing hotel, especially for couples and families. Food and drinks are great, room was clean and well-presented. Location might feel a bit isolated if you like to travel around and explore. A few shops and restaurants in the vicinity and close to the beach but need to go further afield for other tourist sites. Main gripe is the sun lounger situation. There are signs saying you shouldn’t reserve a sunbed and anybody doing so will have their belongings removed but this is not enforced at all. People frequently leave their belongings on a sunbed and disappear for hours on end. It meant that during our five days there, we didn’t get a sun lounger once because we weren’t prepared to wake up at 6am just to reserve one. Other than that though, I recommend!

Jakub Bodnar

Staying at Ramada was a pleasure, first talking about the service it was amazing all the staff are so polite helping with anything you need. I also got a hair cut and it was amazing thank you to mustafa for an amazing hair cut I recommend him to everyone. Being so close to the beach is brilliant as we could switch over any time we wanted. Food was also amazing, I am delighted with my stay here and would come again.

Kirsten Mearns

Stayed June 2025, 3 adults and two kids in a family room/apartment. Pros: - very clean, custodial and housekeeping staff obviously take a lot of pride in the hotel - food was good, especially the Turkish and Italian a la carte restaurants, where the service was also exceptional - entertainment was great, lots of activities throughout the day and the night time entertainment at the beach was enjoyable the nights we went Cons: - a couple of the waiters in the main buffet restaurant are inattentive and appear to really not care for any tables except a select few - the sunbed availability at the main pool is non existent after 8am, a lot of people claim beds by putting down towels and not coming back for hours, I never saw the staff intervene even though the hotel claims that beds cannot be reserved The stand out of our week was the cabana rental. We paid €70 for the five of us for the day and it was great. The food was from the beach snack bar so nothing out of the ordinary but the waiter was exceptional (we were there Tuesday July 1st) and kept us in food and drinks for the six hours we were there. The hotel isn't located right on the beach but can we walked in 6 or 7 minutes and has a regular bus service from about 9am to midnight.

Billy

I went as a family of 4 in Feb 2025, I didnt realise I didn't review. I have to say the 1st time I went away, I went to Ramada Resort by Wyndham Lara and I cannot fault a single thing. Every single experience was just so beautiful. The staff was always helpful and always smiling. A great welcome from them and a beautiful goodbye. Straight out the resort there are many shops within walking distance. The variety of foods was excellent and I especially loved the patisserie. I would definitely love to visit again. Can't wait to go again.

Joe Joubert

Definitely not a 5-star hotel – more like 3 at best This was one of the most disappointing hotel stays we’ve had. We arrived late at night on our first day, lost almost a full day, and when we asked for just two extra hours on check-out for my disabled partner, we were refused unless we paid more – despite already paying €70 for a sea view upgrade. Zero compassion and every request to see a manager was brushed off. The food was dreadful – the same dishes on repeat every day, and even the same song playing on a loop at breakfast, lunch, and dinner. It felt like torture. The restaurant was full of guests piling food high, emptying trays with no regard for others, only to dump most of it later. The service was appalling – we were met with glares, ignored when we greeted staff, and instead of a polite hello, staff would ask “where you from?”, which felt like they were picking out UK guests to squeeze for tips. We always tip generously, but not this time. The only friendly people were housekeeping, who we tipped €30. The facilities (pool and beach) were good, but the hotel is absolutely not 5-star by UK standards – more like a poor 3-star. We left feeling unwelcome and disappointed, and would not recommend NoxInn Deluxe to anyone.

Aida Kamui

I don't know how to write about this hotel. people who have been to real 5 star hotels can understand me, I'll give a 3 star at the highest. Cleaning bad even we had cockroaches in the room, food cheap variant. The elevators don't work properly in the heat times. When our towel was stolen and we told them no one cares about it, they are used to it. After a week of vacation we don't have a good memory, unfortunately. But the only nice thing that I have to write is the good and nice staff in hotel reservation, lobby and restaurant staff and one of the best and nice guy was ENVER who cares about the guests. That was my perspective.

Britney Vercauteren

I’ve been to Turkey for about 15 times now. This has been my worst experience so far. 5 star hotel??? Not in our case. Staff was not friendly, don’t speak enough English or no English at all, which made it impossible to communicate. We upgraded our room for a larger room with excellent view (+€70) however the neighbours next to us were being too loud. In the night, in the morning,.. they were always yelling, children crying, we even could hear them use the bathroom. Walls are too thin. We asked for another room (more quiet). We went to guest relations for that but the two women could not speak one word English.. with translater they told us it was not possible to exchange rooms. We contacted our travel guide and he made sure we had a new room. The new room was much smaller. After dinner, we wanted to rest for a while on the bed and all of a sudden, the bed just broke and we were on the ground. We went to the reception again, but they couldn’t understand what we were trying to say. They would eventually sent a technician to our room (they said he would come in a minute).. We have been waiting for more than an hour now. I will make sure to get my €70 back for the upgrade of the room we only stayed two nights in and I will never recommend this hotel. Such a shame. Also this hotel is with full of Russian people who have no respect at all. They would just push you to get their food and they take loads of them and never eat their plate empty. Food is mostly cold and the alcoholic drinks don’t have much alcohol in it, or not at all. NEVER AGAIN!!!!!!!

A L

Hotel Review Positives • Tasty food • Friendly staff • Clean rooms and facilities • Close to the beach • Option to order drinks with imported alcohol Negatives • Elevators are very slow, as many other guests have also mentioned • Very stuffy inside the elevators • Ready-made drinks from the menu were terrible • A few managers were just walking around with their phones, while the younger staff members were clearly working very hard • Service quality noticeably worse if you don’t leave a tip Overall, I would rate this hotel closer to 4 stars. I will compare it with other places I’ve stayed, but I don’t plan on coming back here.

Dk ith

In general we had a great time at Noxinn Deluxe, the hotel is good, the best part it's situated close to beach which was very convenient. The staff are polite and listen to your needs shout out to Aigerim and Ayzada and porter Yusuf, animation team, apart of one gentlemen who was rude (tall, short haircut with moustache - i guess he is one of the managers - not a good customer service at all) and didn't allow us to take small portion of food inside room for our 4 years old child when we arrived at 1 am, when we explained to him that we travelled for 12 hours, exhausted, There was a lot of food, but it was almost the same every day, no one would eat eggplant and cooked peppers for breakfast There is nothing around the hotel to see. The spa was very nice The gym is decent place, i informed reception twice that AC is not working and only batteries need to be changed but they had not done it and towels were not available in the afternoon in gym though it's been mention in reception The beach area is lovely and sea is so calm. Entertainment was fine and more or less same every other night. The pools can become crowded most of time, but there's always space for everyone. Room cleaning is good apart of floors, it's not mopped properly, dusty especially under beds and on bed frames, if you have small kids then become the issue as they crawl everywhere and covered with dust and start sneezing. Bar area is decent and drinks are fine

Magdalena Anna

We had the most wonderful stay at Aska Lara! Everything was absolutely perfect, and the staff are truly amazing – so welcoming and attentive. As returning guests, we were kindly invited to a special breakfast, and it was such a memorable experience. The atmosphere was fantastic, the set-up was beautiful, and the food was absolutely delicious. Our server went above and beyond to make us feel comfortable and looked after – we really can’t thank them enough! It’s these little touches and the genuine care from the team that make Aska Lara such a special place. We’re already looking forward to coming back again!

Lauren Walker

Food in main hotel and at wet n wild. So much choice and not once been disappointed with the food. Waiting staff and bar personnel have fabulous service and couldn’t do enough for you. Bus to Wet n Wild was great and was either waiting there for you or only had to wait a maximum of a minute. We did walk back from wet n wild last night and it wasn’t far at all. Rooms are spacious and immaculately clean with mini bar restocked every day. We have had Turkish Hammam and 2 massage at Amon Spa with Putu and Sari who were absolutely AMAZING, would highly recommend the spa. Front reception staff were very helpful and polite one night that we had some loud neighbours who were rapping in German at 1am..we saw the funny side but wanted to advise how helpful front reception were at resolving this. Cabana beds on the beach we booked twice and this is well worth the money. Bed at the back are €60 and on the front are €100. Front beds are well worth the money as you have a fan, breakfast and can charge uour phone. All beds come with table service and continuous fresh towels and cool drinks. Starbucks everyday is a nice touch. We have honestly had a wonderful holiday and cannot fault the waiting staff, bar staff, spa staff, housekeeping and restaurant staff. We had an issue on our last night with the steak restaurant. Don’t feel like this was dealt with appropriately in the first two instances. Spoke to the general manager the next morning who offered a small discount of €10 off the meal which costed €80 or a late check out. Late check out wasn’t an option for us as we were leaving within the hour. She offered that if we return next year which we were planning to then we would get better rooms and a late check out. Will see if this transpires. General Manager was very polite and pleasant and offered apologies. I would have given 5 stars for service had we not have been dealt with by guest services in the way that we had. Do hope that if we return next year that they will honour their promise.

Gurpreet Singh

Just returned in September 2025 - 34 degrees. Service, cleanliness and attentiveness to customer requests is impeccable. Best I have ever received. Always served with a smile, lots and lots of staff always on hand, including the lifeguards, Restaurant staff always clearing tables, bus service is easy, food caters for everyone, not that specialist, though there are speciality restaurants, water always available. Thank you so much. 20 mins from Airport. Pools very clean, Kids club open till 10/11pm.

Julie Kerray

Just back from a fantastic experience here ! Incredible service. So much to do and every little detail has been thought of :). Shout out to the entertainment team , in particular Rosie and John. Waiting staff in the main restaurant were fantastic , Emit couldn’t do enough for us. Apologies I don’t remember the names of the other waiters. They all work so hard and are a total credit to the hotel. Highly recommend the spa !! I had a beautiful experience there yesterday , my therapist ( lovely lady from Indonesia ) took care of my 4pm booking. Book a treatment , incredible value for money. We were sad to leave the awesome Aska this morning and will definitely be back ☺️💕. Julie & H x

Hamza Grbic

One of the best massage’s i have been. The staff is also very kind and helpful. They really try to give you the best experience. Thank you Sevgi! And ofcourse Nadia for the massage. It was amazing! After a few days i went back for a deep face cleaning. They were so nice and also really look what you need. I actually wanted a normal cleaning but after a check up it needed a little more. Without any hesitation Gulay the women who helped me took all the time to really help with the best possible result. Thank you again! And see you soon!

Nic Wilding

After a week at the Ramada Resort there are some pros and cons. The room was fine but the balcony was only 2ft wide. The room was in a bad location as it was above the indoor bar/lobby area which was full every night and very noisy. There was no chance of getting to sleep before 1am and on one particular night it sounded like a fight broke out where shouting and screaming was going on til almost 3am. The food was OK and you wouldn't go hungry and the staff were lovely and really friendly. It was a little out of the way location wise but the No 5 bus from outside the hotel will take you into Side itself and the Old Town/harbour area is worth a visit. We used the Spa and had a massage for 5 days which cost us around £250 for 10 sessions so always haggle to try to get the best price. We went in March and although the weather was glorious the pool was absolutely freezing. The Animation Team tried to get everyone involved in activities and were chatty. A mixed bag really but it was mainly the noise and the rowdiness of a few other holiday makers that spoilt it really which is not the hotels fault.

Holly Sharpe

Ant infestation in room & in bed, cold water for showers every day, food was awful and staff were unhelpful. Hotel is in the middle of nowhere and basically on a building site. No shops nearby that were open in the evenings either. How it is a 4 start hotel I will never know. Arrived to the hotel around 9pm to be told to sit down, have a drink and wait for our room key whilst everyone else behind us were being given their room key’s straight away. After 30 minutes we got up to go back over to reception to find out what was going on, and was then told to sit down again and wait longer which we refused and again asked for our room keys. We were very hungry at this point so asked about food, to which the member of staff laughed and said soup. I thought he was joking and that they would’ve put on a bit of food for late arriving guests. I was wrong and all they had was ‘night soup’ which wasn’t on until 11:30pm. So we walked down the road around 25 minutes to where there were supposedly some shops, it was all shut up and completely derelict. Came back for the ‘night soup’ which was just watery soup and stale bread. The food in the restaurant just continued to get worse, we lived off chips for the couple of days we were there before deciding to leave early, and we are not fussy eaters. Chicken pieces were purple and undercooked, turkey ‘kebab’ was full of fat and grissle. Very little vegetarian options too. All inclusive drinks were awful as well. When complaining about the ants in the room there was no apology from the staff, just said they will get the cleaner in. No offer of being moved rooms etc. We decided to book a flight home after 3 days as we couldn’t take anymore. Worst holiday we have ever been on, would not recommend to anyone.

Francesca Sharpe

AVOID If i could give the 0 i would. This is the worst 'holiday' I have been on. We arrived at the hotel around 9pm to be told to leave our suitcases freely in lobby and go and have a drink whilst we wait for our room, other guests who arrived at the same time were being checked in without being told to wait. We went back around 30 minutes after to be told no and go and to sit down and have another drink. At this point my partner refused and again asked for our room keys which they then handed over. We were very hungry so my sister asked the staff is there was any food and the staff member laughed and said soup to which we though he was joking. We then later learnt this wasn't a joke and there was "night soup" at 11:30pm. We then decided to walk to the shops that were supposedly open and nearby. We walked for 25 minutes to be greeted by building site after building site of hotels and all shops and restaurants shut. We quickly realised that this was the only hotel open in the area. We went back and waited for night soup which was cold watery soup and stale bread that seemed like it had been left out all day. The food in the restaurant got worse as the days went on, none of us are picky eaters but this was awful. We lived off potatoes and pasta for the days we were there, the little choices of meat they had was undercooked, chewy and purple.There was nowhere else to go for food without travelling 20+ minutes in a taxi or on bus which wasn't properly advised. The all-inclusive drinks were also not great. Our Rooms were infested with ants all over the bathroom floor which then made their way across the room to the dressing table area and beds. There was cold water in the showers every day not matter what the time was. When making the complaints about the rooms were just told that they would send a cleaner in. No offer of being moved rooms or apology from staff. We made the decision to book flights home after 3 full days of being there down to all these issues we were having with no help from staff. We were all unhappy and stressed over the feeling of wasting money of this holiday, the lack of things to and lack of food. How this is a 4 star hotel is beyond me.

Carmen FD

This was a great hotel and great holiday! The room was ok, not super up to date but it was good. The air con was working perfectly, everything worked ! The food was divers and very good , tasty. Everywhere is very clean , in the food court and at the pool area. We were a family of 2 adults and one under 2 year old baby. If you go for the all inclusive , you also get the lunch at the beach bar so you don’t have to go back to the hotel! The ride to the beach was for free and the driver was very nice and pleasant. You can also walk to the beach it is a 10 min walk. Everything was good for a good holiday. There are shops and kids club in the hotel too, everyone is very nice , especially the man who runs a designer outlet ( i cannot remember his name) but he was very nice and accommodating! ! We recommend this hotel !

sam cole

my first time holiday abroad and absolutely disappointed majority of the staff was quite rude kept telling us to whisper while in lobby as one of staff had a daughter asleep up stairs even thought time was half10 I asked for a good Mountain View ended up with a dumping site to point at 3/4 in morning you can hear trucks dumping rubbish also got into fall out with my close friends n cousin without asking me what happened they just took Matters into there own hands and took my blue band even though one of people I was with was only 17 had a blue band was allow to drink then to top it of where was the life Guard my whole week there I seen him sat by pool for at least a good hour not even that!!!! my experience at this hotel made me never want to come turkey again

Daniel Olszewski

We spent very pleasant couple of days in Dosi, bearing in mind what you pay for - it is definitely amongst the cheapest. The room we had was spacious, however felt quite dated. The entire hotel is begging for a serious renovation, however is quite tidy overall. We did not mind too much, we were focused on spending time outside, but we would not travel there with the kids - despite a dedicated corner in the garden and a shallow pool. The food is a very solid Turkish allinclusive standard. Good variety of choice among the cold stuff, hot stuff, sweet stuff plus 'live cooking' - grill sessions and fresh pasta. Big props to the grill master - the guy was fun to watch, seemed to really enjoy what he was doing and making a show out of it. The entire staff is very kind, supportive and fun. The hotel beach is located 25min walk away but there is a shuttle bus. Otherwise the closest sea access is less than 10 min out. One more thing to bear in mind - the hotel seemed to be more German oriented - if you are looking for animations in hotel, bear in mind that they are primarily led in German, but also translated to English. Also we were primarily addressed in German - not a bad thing, we did not mind that, but led to couple of misunderstanding as my German is below basic 😉

Mushfiq Saleheen

We had a wonderful stay at this charming hotel. From the moment we arrived, we felt warmly welcomed and cared for—almost like being part of a big, friendly family. The food was absolutely delicious with a wide variety, including an excellent selection of local dishes. The quality of both soft and alcoholic beverages, as well as the Turkish coffee, was impressive. Our room was spacious and featured a lovely balcony, perfect for relaxing. The free shuttle service to the beach was a convenient bonus. A highlight of our stay was the cultural events, especially the Turkish night, which offered special dishes and a truly authentic experience. The hotel also boasts two large pools equipped with plenty of fun activities for children. Special thanks to Mr. Sadik, Erhaan, and the entire staff—they were incredibly friendly, helpful, and responsive to our requests. I highly recommend this hotel. Well done to the whole team—keep up the great work!

Rut abaraviciute

We are absolutely thrilled with the beautiful photos Osman and Memed took of me and my son during our stay at the hotel and on the beach. They captured our special moments in such a natural and heartfelt way, and the whole experience felt relaxed and enjoyable. Both Osman and Memed are not only talented photographers but also genuinely kind and professional. They made us feel completely at ease in front of the camera and had a great eye for light and detail, which truly made the photos stand out. We will treasure these pictures as precious memories for years to come. Thank you so much for your amazing work – we highly recommend you to anyone looking for beautiful, personal, and memorable photographs!

Ella

A disappointing experience – I do not recommend Hotel Dosi, Side I stayed at Hotel Dosi in Side and unfortunately, it was one of the worst vacation experiences I’ve had. The first room we were given was in terrible condition: a strong rotten smell that wouldn’t go away, extremely stained bed linen, and the air conditioning was not working at all, despite temperatures being 31°C outside. We asked to be moved and the staff relocated us – the second room was okay, clean and functional. Also, the electricity went out twice in less than a week – unacceptable for a hotel that claims 4 stars. The food was generally very poor. Few dishes, very repetitive, bland, and lunch was reheated and served again for dinner. Only two out of ten days the food was decent and more varied – those happened to be days when there were inspections at the hotel. Outside those days, the same tasteless meals were served repeatedly, lacking both variety and freshness. Another major issue: the bar closed very early, and they often ran out of drinks, despite the all-inclusive package. If you wanted a drink after 9 or 10 PM, you were usually out of luck. Do not buy hookah (shisha) at this hotel – it’s very low quality and nothing like the real Turkish hookah you’d find on the coast. The only highlights of our stay were the nice stuff, a lovely lady who made excellent pancakes, and a friendly young man at the snack bar who helped maintain a cheerful atmosphere – always smiling and helpful. Sadly, their presence was not enough to save the overall experience. Conclusion: Hotel Dosi is at best a poorly maintained 3-star hotel with many service failures and basic issues. Definitely not worth the money. I do not recommend this hotel to anyone looking for a clean, relaxing, quality vacation in Side. There are many better alternatives in the area.

Madara

First, the good things: 1. Excellent food. The best we've ever had in a Turkish hotels. 2. Very good location - 100m from the main street and 7min drive (by bus) from the old town of Side. 3. Good pools and a pretty cool water slide. Bad things: 1. The hotel is really old... it needs at least some cosmetic repairs - outdated "design", old furniture, etc. 2. The worst animation team ever. I don't understand why they are there at all - they do absolutely nothing. Total disaster not animation team. 3. Very, very boring everyday life. There are no normal evening events. Total boredom and neglect from the animation and the hotel. 4. The employee who makes Turkish bread (pancakes) does not like foreign tourists, a disgusting woman who obviously talks and mocks foreign tourists even with Turkish tourists. (and we are not the rude ones. We are very polite to everybody) 5. Very dirty sea. And even no drinking water available! That was crazy! In +40 degrees. And we have been in several 4 star hotels in Turkey but something like that saw first time. Guests who are only interested in eating well and lying by the pool all the time on vacation - will like it. For those guests who want to relax in the pool, eat well but also play water polo, watch nice evening events, experience some children's event for children, etc. - I recommend choosing another hotel. P.s. and we are customers who like a quiet, nice, calm vacation, but even if we were bored...

Kevin Yeats

Just been here for a week, arrived 21:30 and the reception was quite busy. Was instantly asked if we wanted to upgrade, which we did, for £200. The guy on reception was ok, nothing special, next morning down to the pool we went and we weren't there 10 mins and someone had done a poop in the pool, so that was it closed for the rest of the day but wasnt really an issue as there are other pools available, the island is an absolute rip off everything is extra £££, the rooms were kept clean, didnt have an issue with wifi whatsoever but we werent streaming tv or films though the wifi, the food is decent enough, there were 4 of us here, 2 adults and 2 kids (12&7) who are really picky eaters and they never went hungry, Murat in the dining room was absolute brilliant, him and my son were best buddys within the first day. He is definitely the best employee at the hotel, All in all it was a good holiday, after reading the poor reviews on here we were a little worried about coming but all the bad points we certainly havent encountered. Yes they charge extra for just about everything except fresh air its a decent hotel with brilliant facilities for the kids, Would we return, Yes definitely.

Clare Moulton

We had a lovely holiday here. The rooms are lovely and spacious. There is always cleaners about cleaning, the hotel is spotless! There isn't a lot to do outside of the hotel/island but there is plenty to keep you busy on them, so no need to really leave the complex if you dont want too. The food is delicious, especially on the island, the kebabs are chefs kiss and the jacket potatoes are the biggest I'd ever seen.

Gergana Mileteva

We stayed at this hotel for 12 days, and unfortunately, our stay was extremely disappointing. 🔹 Pools & Hygiene The main pool was closed 8 times (almost every day!) for 24 hours because someone repeatedly defecated in it. The children’s pool was also closed 3 times for the same reason. This is absolutely unacceptable for a 5* resort. There should be clear restrictions – for example, children under 3 years old should not be allowed in the pool without special diapers. The smell around the pools was often disgusting, like sewage. The tunnel leading to Eftalia Island was almost unbearable due to the stench, most likely from overloaded septic tanks. At 40°C temperatures, it was a nightmare. 🔹 Staff & Service A large portion of the staff were rude and irritated, and 90% did not speak English – which is absolutely unacceptable for a 5* resort. Communication with guests was nearly impossible. Smiles and good manners were practically nonexistent. One evening on the 3rd floor in front of the elevators, there was vomit. I reported it to reception around 8:30 PM, but 4 hours later it was still there – the only change was that they had placed a “wet floor” sign. Completely unacceptable for a hotel that claims to be luxury. Additionally, the elevators were often dirty and smelly due to spilled drinks, mostly beer, which were not cleaned in a timely manner. 🔹 Food & Drinks The food was mostly greasy and fried. The biggest disappointment was the grill station – in 12 days, we managed to get food from there only 3 times because the queues were insanely long. The hotel could easily improve this by: • preparing more food in advance before peak hours, • opening an additional grill station, • or extending dinner hours from 2 to 3 hours. The alcohol was extremely watered down – they pour no more than 10–15 ml of liquor, and once mixed with soda and ice, you couldn’t even taste it. On top of that, charging €2 for a fresh orange juice in an “all inclusive” package is ridiculous. Either include it in the package or don’t offer it at all. 🔹 Atmosphere & Guest Experience If you are a single woman and not looking for sex tourism – this is not the place for you. Every second male staff member, regardless of age, will try to ask you out with obvious intentions. This is very uncomfortable and unpleasant if you’re simply there to relax. ❌ Conclusion This hotel offers, at best, the standard of a 3-star property, certainly not 5*. Strong sewage smells, unhygienic pools, dirty elevators, watered-down alcohol, rude staff, no English, and no attention to guests’ needs. 👉 We will definitely not return and I do not recommend this place.

jay

Hotel always clean and staff are working 24/7. The family suite room was perfect, clean spacious and a great view. Beds are a little hard. Food is fantastic, be adventurous and try new things. I had a plate full every day with loads of Turkish food I'd never had and loved it! The coke is real Pepsi but Fanta is local brand. Wine isn't good but beer is efes. The tunnel from the hotel to the beach can stink like bad drains at times. Go to the Sunday market early in the morning before it gets to hot, or last thing before they close as they really want that last sale. Closes around 6pm.

Michell Evans

We stayed for a week in a 3 bed swim up room. The hotel itself is very well equipped. The room was brilliant, nice and clean, the house keepers kept the supply of soft drinks topped up all week. The food was good at the hotel, if a little stressful if you went during the busy periods, if you went after the rush it was far more relaxed. We didn’t use the main pool at all, which says a lot about the swim up room pool. The occasions we walked past though, it was very slippy so I suggest pool shoes to try and combat this. Also the flooring in general was very slippy when wet throughout the hotel. The location wasn’t the greatest in terms of getting out and exploring, unless we didn’t venture far enough. We did find a beautiful restaurant on the sea front called Star Beach Club which was extremely good food and value for money. We had a holiday rep looking after us called Sergio, we lost a suitcase and he worked hard to locate and get it returned for us, brilliant service from him. The beach bars on the island seemed quiet, I think these could’ve been utilised better and made to be more inviting, they kept the lights off until people wanted to use the area. We hired a gazebo which was serviced for a day, brilliant service, they kept our drinks topped up and even brought us all lunch which was delicious. Overall it was a nice stay and no real issues at all.

Hristijan Popovski

We had an amazing stay. Everyone was very warm and welcoming. The front office and guest relatins were extremly helpfull with everything we needed. The servers waiters and everyone were always smiling and happy. All of this made.our stay amazing. What made it beyond incredible were the entertainment/ animation team making sure every moment was filled with fun and memoties especially Zeynep.

lowri cain

We had a fantastic stay at Limak Arcadia! The hotel is beautifully maintained with lush gardens and a great beach. Pools were clean and fun, especially for the kids. The food was varied and delicious, and the staff were always friendly and helpful. Entertainment every night kept everyone happy. A perfect mix of relaxation and activities. Highly recommend for families — we’ll definitely be back!

mike tisen

I stayed at Limak Arcadia Sport Resort Hotel and overall, my experience was mixed. The animation team is absolutely the best part of the hotel. Especially jamal we joined him in morning gym, aquagym, and zumba, and every activity was full of fun and energy. He was always funny, engaging, and really made us enjoy our time. The whole animation team did a great job of talking with us and making sure we felt entertained and comfortable. Honestly, they helped us forget about the weaker sides of the service. On the other hand, the rooms were not the best. They could use some improvement in comfort and quality. Also, the service at the bars was disappointing. Many of the staff were not smiling, and some had difficulties speaking other languages, which made communication harder. But thanks to the animation team, especially jamal, the holiday still felt enjoyable. They really made the difference and gave us the best memories from this resort.

Cameron Band

Just returned from a week away at Limak. We had a great time and would definitely recommend. The food was great, and we especially enjoyed the BBQ experience. Room always kept clean and pool and beach never short of sun beds. We also hired the pavilion for a day which was a great addition and highly recommend. Special thanks to Alferen (forgive spelling) who was really friendly and made it extra special with all the fancy cocktails!

The bathroom renovator

Limak Arcadia is a great family-friendly resort with a beautiful beach, several pools, and lively entertainment. The staff are generally friendly and helpful, and the hotel is kept clean throughout. Food is varied but can feel repetitive after a week, and the standard rooms are a little small. Overall, it’s a very good value all-inclusive stay, especially if you enjoy activities and evening shows.

Sahib Miri

We stayed at Hilton Antalya in June. We liked it very much. It is the best hotel where we can come and relax even in winter. Because it is within walking distance to the city center, shopping areas, historical sites. It is a great choice for those who love luxury, care and attention. The pool overlooking the city was great. The delicious drinks and food of the Gao restaurant are amazing. Most importantly, the cleanliness was top notch and made us feel very comfortable. We were especially pleased with the quality of the selected toiletries. Having an iron in the room is great for those who like to dress neatly. We would like to thank the friendly, kind and attentive staff. We would like to thank the Hilton Antalya family and especially the general manager for providing us with a wonderful stay.

Nelly Alson

The location of the hotel is excellent. Above all, it is incredibly comfortable. The cleanliness is outstanding; I stay at many hotels, but it’s rare to find one this spotless. The team works very professionally and takes great care of the guests. Their attentiveness is truly exceptional, and that made our stay even more special.

Stephanie Eter

The hotel is amazing: clean, the food is good, the location is convenient and the staff is very helpful...special thank you to the reception staff: Berkant, Ebru, Su and Fidan and to the Amazing Hamza on the Terrace. We really recommend this hotel as we spent our honeymoon here and they made sure to keep our experience amazing to the very last second of it, Thank you!

Alaa :3

I absolutely loved my stay there. The location is perfect with easy access to shops, restaurants, and public transportation. The hotel itself was very comfortable, with spacious rooms and a great atmosphere. Everything was perfect and the cleanliness was top-notch. The hospitality was exceptional, staff members were welcoming, professional, and ensured a great stay. I would highly recommend this hotel if you're visiting Antalya.

Islam Shyha

I stayed for one night, and while the overall quality of the hotel was very good—with spacious rooms and excellent amenities—I had a disappointing experience during check-in. The reception staff requested a refundable deposit of 4000 TRY, which I was happy to pay. However, they refused to accept any of my debit cards, foreign currencies, or contactless payments. They insisted I withdraw the full amount in cash from an ATM, which was inconvenient, especially since my flight was just a few hours later. This meant I had to carry a large amount of cash unnecessarily. What’s more concerning is that this payment restriction was not mentioned in their terms and conditions. The requirement to use a physical credit card should have been clearly stated in advance. Because of this unexpected and stressful situation, I can't say I was fully satisfied with my stay.

Anoushka Awad

We stayed 5 nights at Lara and had an amazing stay. Everyone was so friendly and attentive, we came as a family of 4 and was very looked after. The all inclusive was great with many options each night for dining, the facilities were plenty and beach was a favourite of ours. Our kids adored the Kids.clubs, mini Disco and shows. They fell in love with Jenya and couldn't wait to see her every night - the team at Kids Club made our stay so easy as they were always available to over see our kids and their entertainment, we're really thankful for that and will be coming again.

Laura Moraru

I spent a week at this hotel with my family. It was indeed the best experience in Antalya so far, food was amazing, high quality ingredients, staff very friendly, who work dedicated to make the guests have their best vacation. Pools are great, one thing that we enjoyed in particular was the nature and the huge plants in the resort. They gave this feeling of luxurious and privacy. The room was great, although not cleaned every day, but still great. One thing that I would like to mention as improvement is the animation part and the evening shows. Animation was not very present throughout the day, but at some specific hour (15:15 at the pool and some hour at the sea), I wish I could have seen them more often to "animate" a bit. Also some of the evening shows were not great from my point of view, Circus for example was made of amateurs, they keep dropping the balls on the stage and dancing without being synchronized and so on. It's not a major thing, but at 5* someone would expect to see the best. Also in 2 evenings there were shows only for kids, and those were people dressed in mascots (puppets, not known) and doing some dance on the stage, which looked pretty random. So not high quality, and I would recommend more attention to this part. My 4-years old told me she does not like the puppets because they smell pretty bad, which was true indeed, smelled like someone was sweating inside. Not a great idea at 35 degrees outside. Still, the overall experience was great and I would come here at any point in the future. Congratulations for all the effort put into this resort!

Gopal Singh

We had an amazing experience at this hotel! From the moment we arrived, the staff were incredibly welcoming and helpful. The service throughout our stay was excellent, and the accommodation was clean, comfortable, and perfect for a family getaway. What really stood out for us was how child-friendly the hotel is. Our daughter of 8years old absolutely loved the Barry Star kids club – the activities were fun, engaging, and well-organized. It gave us some time to relax while knowing she was in great hands and having the time of her life! Highly recommend this hotel for families – we’ll definitely be coming back!

Noor

I had such a wonderful experience at this resort :)! The service was excellent from start to finish, every staff member was attentive, kind, and always went out of their way to make sure everything was fun and stimulating for everyone taking part. The resort itself is stunning, with beautiful views all around and a gorgeous beach that’s perfect for relaxing and swimming. The waves are really fun too. One of the highlights of the stay was the activities, especially archery. Amigo, who oversaw it, made the experience even better, he was extremely nice, had a great sense of humor, and really made it easy to pick-up and take part in. It’s rare to find someone who makes an activity both exciting and comfortable, and he definitely did that. Overall, Lara Barut Resort is a fantastic place for anyone looking for relaxation, great service, and fun activities. I would highly recommend it and can’t wait to return! :) You should definitely book your next holiday here.

Ahmad Nawawi

From the moment we arrived at Lara Barut Collection, we felt truly welcomed especially thanks to the Guest Services team, who went above and beyond in assisting us with our reservations and daily needs. Their care and attention made our stay seamless and memorable. The resort is incredibly family friendly, with so much to do that even three days weren’t enough to enjoy it all. The beach is pristine and beautifully maintained, while the kids loved the activities and the mini water park with fun slides. Sports lovers are not forgotten either the tennis courts and basketball facilities add another layer of enjoyment for both adults and older children. Dining was another highlight: the food is consistently excellent across both the buffet and the specialty restaurants. With 9 á la carte restaurants (plus the buffet) and a wide selection of bars around 13 restaurants and 7 bars in total there’s truly something for every taste. We left with unforgettable memories and are already looking forward to coming back. Highly recommended!

Tamara Edwards

Smaller and more intimate complex than some of the other Lara beach resorts, The entertainment team are superb, there's always a varied amount of activities to suit all tastes and abilities. They make you feel welcome and always keep you up to date with the different events and activities. The waiters on roller skates by the pools are very attentive and always make sure you are well catered for. Food is plentiful and good choices for veggies too. The night entertainment is good, and you can participate or just spectate. Hotel is right in front of the shops and pharmacies.

Janice Morrison

Our stay was unforgettable, and a huge part of that was thanks to the incredible entertainment team! Every day was packed with fun, engaging activities for all ages—whether it was pool games, dance lessons, or evening shows, there was never a dull moment. The performances were high-quality, full of energy, and truly brought everyone together. On top of that, the hotel itself was spotless, the food was delicious, and the staff were warm and welcoming. We’re already recommending this place to our family and friends, especially for anyone who loves great entertainment on holiday!

Jens Bruhin

very good, very nice I had a wonderful experience at this hotel! From the moment I arrived, everything exceeded my expectations. The entertainment was truly top-notch – fun, engaging, and perfectly organized. Every evening had something special to offer, and the team made sure all guests felt included and entertained. The food was another highlight of my stay. Every meal was fresh, flavorful, and beautifully presented. There was a great variety of dishes, catering to all tastes and dietary needs. I especially appreciated the attention to detail and the friendly, attentive staff in the restaurant. Overall, I highly recommend this hotel to anyone looking for a relaxing and enjoyable vacation with great food and outstanding entertainment. I’ll definitely be coming back!

Naomi T

Amazing, relaxing resort very friendly and helpful staff. Perfecr for a relaxing break. Lots of activities if you want, great entertainment including acrobats, salsa dancers and live music. Food options were really good, even for vegetarians.

N B

During our recent stay at Sherwood Lara Hotel over the Easter holiday, we had an absolutely fantastic experience. From the moment we arrived, the outstanding staff made us feel welcomed and valued. Their dedication to ensuring that our holiday was unforgettable truly stood out; they went above and beyond to meet our needs and make our stay special. The food was another highlight of our visit. Every meal we had was not only delicious but also impeccably clean, showcasing the hotel’s commitment to quality and hygiene. Each dining experience was a delight, with a variety of options to please every palate. We left Sherwood Lara with wonderful memories and a strong desire to return. We wholeheartedly recommend this lovely hotel to anyone looking for a memorable getaway. Thank you, Sherwood Lara, for a remarkable stay—we can’t wait to come back!

Robert Eltringham

Stayed here for a week during September, ideal location as its only a 15min walk to the sea front or a 10euro taxi. The staff were great, friendly and always available to help if needed! Rooms were basic but its a place to sleep and that's it for us, we spent most the holiday out and about, didnt use the pool but it always seemed busy around the pool side. Would definitely go back! The rep for the excursions needs to look into the horse riding that they offer, the horses arent in good shape and its not a good look for the hotel or the company offering excursions. I hope the hotel looks into this as the horse's are skin n bone, no water or food between treks or anything. I trust you would look into this please, if you look into their recent reviews you will see what i mean.

Brian Attenborough

Very nice and easy going place staff very good nowt to much trouble.room cleaning every day. Food is good.just a two minute walk to bars shops. about 6min by the private bus.very nice beach lots to do. Old town 5mins by taxi.some rooms just a little TLC but all good.

Michael Polley

Very pleasant family run hotel with fantastic friendly staff. Rooms have been refurbished and are in a good state. On arrival the locality doesn’t look promising but you soon realise you are in the centre of things with plenty of shops and cafes nearby. The hotel offers a shuttle to the beach morning and late afternoon but the pool is good enough to stay by. All in all great value hotel at a very reasonable price. I have stayed twice and would come again without hesitation.

Ingrid Bauer

As a seasoned traveler who has visited many Muslim countries, including Cairo, I have never experienced anything like this. Unfortunately, we left your hotel feeling both discriminated against and financially exploited. Right from the beginning, my stay started on an uncomfortable note. At reception, I was immediately asked where my husband was. As a single mother, I found this question intrusive and completely irrelevant to my holiday, and it left me with the feeling that I was not a respected guest. This uncomfortable feeling was made much worse by a shocking incident at the pool. During a foam party, my four-year-old daughter wanted to join in. Having forgotten her swimsuit, she went in nude, which was completely obscured by the thick layer of foam. While I understand and respect hotel rules, the way I was confronted about this was deeply offensive. Another German-Turkish guest approached me with the absurd accusation that my child's nudity would sexually arouse other men. She also falsely accused me of drinking alcohol and told me I should "go back to my country" if I couldn't respect the rules. It was particularly hypocritical and insulting given that she herself was standing there half-naked in a bikini while making these demands. I was shocked by such xenophobic remarks. Although the pool staff later informed me of the official pool rules, which I respected, it didn't change the feeling of discrimination. The fact that such personal and insulting attacks were not prevented is unacceptable to me. In addition to this, my overall impression was soured by the tours we booked. I felt that the primary goal was to constantly pressure us to spend money, rather than to showcase the beauty of the culture and landscape I was so eager to experience. I felt reduced to a mere financial transaction, which made it impossible to relax and enjoy the country's rich heritage. These incidents unfortunately had a very negative impact on our vacation. A country I was open to and interested in was presented to me in a way that made me feel unwelcomed, disrespected, and exploited. Respectful treatment of guests should be the highest priority. I cannot recommend your hotel and, because of these experiences, will not be traveling to Turkey again.

Helene Carrielies

Stayed here sept 24. Pool area not large enough for the amount of people hotel holds. Usual beach towels at dawn on sun loungers even though asked not too, this was not enforced during our stay.. we found another hotel where we could use the pool and have food/drinks. Loud in the evening, seems to be frequented by large family/friends groups who were quite unruly at times. We had a large room whilst the was ok it did have faults- mainly dirty fridge bathroom cooker hob curtains. Would not recommend and wouldn’t revisit. Staff very nice and did feel sorry at time for bar staff due to attitude of other holiday makers.

Sara Safaie

I stayed at this 5-star hotel in Alanya for a Latin dance festival. Unfortunately, my experience was very disappointing. Starting from the second night, I (and about 10 other participants) suffered from severe food poisoning — nausea, vomiting, diarrhea, fever, and body aches. I spent two nights sick in bed, which completely ruined my stay. On top of that, during two nights my room was located right under the restaurant, and I couldn’t sleep because of constant noise from chairs and tables being moved around. For a 5-star hotel, I expected much higher standards of food safety and comfort. This was not the quality or care that I expected from a 5 star hotel and the guests deserve!! Highly disappointed.

Shahbaz saeed

We stayed at Beach Club Doganay Hotel from 1st April 2025 for 5 nights, and overall, it was a good experience with a few areas for improvement. Room & Housekeeping: The room was clean, comfortable, and well-maintained. Daily cleaning was provided, and bed covers were changed regularly. A 24-hour phone service was also available, which made things convenient. Beach & Pool Area: Both the beach and pool areas were well-kept and enjoyable. However, I did face an issue with one of the pool cleaners whose attitude was sometimes unprofessional. I hope the management addresses this to ensure a fully welcoming environment. Food & Drinks: The food offered a good variety, especially the desserts and cakes, which were excellent if you're on an all-inclusive plan. However, I would suggest the hotel consider adding a few spicy food options, as not all guests prefer mild tastes. Some variety in spice levels would enhance the experience. Staff & Service: Most of the staff were cooperative, and the service was generally good, though there's still room for improvement in responsiveness and attitude in certain areas. Entertainment & Activities: The hotel had a kids' club, a kids' pool area, and nightly shows for children, which were great. Information about daily activities was clearly displayed on notice boards. Wi-Fi & Facilities: Free Wi-Fi was available throughout the hotel, and the indoor pool area was a nice bonus. The beach area was also a highlight. Concerns: The outdoor beach was closed for the first two days of our stay and opened afterward. I strongly suggest the hotel prioritise maintenance and make all key facilities available from day one to avoid disappointment, especially for guests visiting for a short holiday. Tips for Visitors: If you're planning to go shopping, I highly recommend using the local bus service to visit the nearby bazaar. It's very convenient — the bus stop is just across the road, and it takes only 5 minutes to get there. Final Thoughts: Yes, I would recommend Beach Club Doganay Hotel. Everyone has different preferences, and while this review reflects my honest experience, others may have different expectations. Overall, it's a pleasant place to relax and enjoy your holiday.

MK

I came to this hotel on 16th August for 1 week and The rooms wasn't cleaned properly only the beds and that's it also the room was full of ants,cockroaches and also saw a lizard in the balcony. Staff are extremely rude and one of the bartenders had a go on my FOURTEEN YEAR OLD son shouting at him like he's an animal I couldn't get his name since he didn't have his name tag on. The old block was very worn out the elevators were so slow and I had to use the staff elevator so I can get down the toilet of room number 619 that I stayed in was very old and dead looking I couldn't even flush the toilet properly without the plastic cover falling off and if I was lucky enough to flush the sound of the flushing system wouldn't stop and it would keep on going non stop without me having to punch it many times for it to stop making noise also the light kept on cutting out in room 619

Vicky Walker

Our first time in Turkey and we weren't sure what to expect but we would 100% go again to this hotel. We traveled as family of 4 with 2 children.Everything was fantastic from the food, entertainment to the staff. Special mention to shaban who was our hotel rep and burkay, the animation team and yosef from the hotel shop who was such a lovely man. The only bad thing I can say about the hotel is the slides and pools weren't open but that's to be expected when not in season. I highly recommend booking the spa package which includes sauna, steam room, Turkish bath and massage. I came out of the place like a new woman 🙂 we found the food to be excellent with plenty of choice. Even myself as a fussy eater never went hungry and plenty of options for children too. The beach is beautiful, no need to fight for sun loungers and there is entertainment and a beach bar with a buffet on most of the day. We booked excursions through our lovely rep which were the pirate ship and buggy safari both of which were well worth the money and the highlights of the holiday. Alcoholic drinks aren't included on the ship so you can take your own on and if you go on the buggies make sure you wear old clothes as you get soaked and very muddy! If you come in march the weather isn't always hot especially on a night so warmer clothes is a good idea. All in all one of the best holidays we have had and we would definitely do it again

Tautvydas Kocius

The hotel need lots of €€€ for improvement. 1. Food is not a great quality, some of bbq meat is impossible to chew, every morning we can see vegetables served from previous day as it is dry and most of it lost it's true colour. My wife and both kids had food poisoning on the third day of stay. 2. While the hotel is not allowing any pets, it is full of cats, some of them are sick. They pee everywhere, go wherever they want. Only hotel owner is allowed to bring his own dogs. 3. Most of the staff are very helpfull and polite, however only 10% of them speaks english. 4. 60% of visitors are russians and 40% are polish. 5. Spa is great, those Thailandese girls does mirracles, although I feel sorry for them the way they are treated. 6. This is the first and last time I'm visiting this hotel.

Ivan Misojcic

We stayed at this hotel from September 9th to 19th, and overall we had a very nice holiday. I think we were the only guests from Serbia, while most of the tourists were from Russia, Poland, and Germany. The hotel is very clean, the rooms are maintained regularly, and the pool hygiene is at a high level. Besides cleanliness, the biggest advantage of this hotel is the excellent food. The food selection is really wide, and we were especially happy about the large variety of fish. The hotel staff are friendly and in good spirits. In my opinion, the animation program was adequate, and not noisy like in other hotels. Animators had a nice approach with children, and our child enjoyed the mini disco. My wife also went for a massage at the hotel and was quite satisfied. The pool is clean, and during our stay it wasn’t crowded, while the beach was a bit busier and it was harder to find a well-positioned sunbed. The hotel’s sunbeds are far from the sea, so when you’re on the sunbeds you don’t really get the full experience. The sea is clean, but because of the sand and waves it can look a bit murky. Next to the hotel runs a river where you can see big and small turtles, as well as plenty of fish. It’s worth stopping on the bridge to film the numerous turtles. The surroundings are pleasant, with many friendly cats. Also, near the hotel there are plenty of shops and small shopping centers where you can buy various fake brand clothes and shoes of different quality at low prices. There’s especially a wide selection of affordable football jerseys of decent quality. As for the downsides, the first was a small inconvenience at check-in. We arrived at the hotel at 11 am with a small child. We weren’t surprised or upset that our room wasn’t ready yet, but we didn’t like the male receptionist’s offer to move us to a better room that was immediately available for an extra 50 euros. Considering that the price we had already paid for the holiday wasn’t small, we didn’t accept this offer and decided to wait until 2 p.m. However, at 1 p.m. another female receptionist gave us the cards for our room without any problem. The second downside was the rather loud noise coming from another hotel. Our room faced the street, and until midnight the program from the other hotel was extremely loud, which isn’t very pleasant for families with children. Still, it didn’t bother too much our child or us, so we slept quite well in the end. All in all, we had a very nice holiday at this hotel.

Daria Myroshnychenko

We enjoyed our stay at this hotel. The location is great, with plenty of markets nearby and not far from Antic Side. There’s a bus stop close to the hotel, and the bus fare is only €1.5 per person. The food was quite varied and tasty. The beach is about a 10-minute walk, or you can take a bus that runs every 10 minutes. The room was cleaned daily, and the minibar was replenished every day. However, the staff offered to move our room to face the pool for an additional fee, which felt a bit pushy, and the extra charge is definitely a downside. Also, the key card for the room often demagnetized, so we had to go down to the reception frequently to get it reactivated.

I B

I stayed with my family for about a week, and I have to start by pointing out how unsanitary the pedicure service was. The woman scrubbing my feet used the same tools she had just used on the previous customer without sanitising them. She was also extremely rough when shaping my cuticles, which left me in pain and with an infection the next day. When I went back to inform her, she handed me what she claimed was a cream to help but I later discovered it was just scented Nivea cream wrapped in foil. Absolutely unacceptable. I would strongly advise avoiding pedicures at this hotel entirely, it’s unhygienic and not worth the health risk. On a more positive note, the beach restaurant’s food was absolutely delectable, fresh oven-baked pizzas made to order, unlimited drinks, jacket potatoes, ice cream, burgers, and chips. However, despite the good food, I would not return overall. The service lacked warmth, with staff appearing straight-faced and unapproachable.

Stuart Hurst

This is week 2 of our holiday. It is in a really good location near Side. The local shops are set up for German tourists more than the bits but once you get away from the immediate surroundings, you can find great bargains. The hotel is fantastic, the reception area is large and welcoming. We upgraded to a bigger poolside room, it has a fridge, kettle, shower and other usual things you find. The balcony is of a reasonable size. There are 3 restaurants, but only the main one was open. A very large variety of foods to cater for all tastes, including healthy options. There is also an outdoor bar which also serves ice cream, baked potatos, pizza and Aisha makes savoury pancakes Outside entertainment occurs most days at different intervals, kids have their own pool area and the indoor pool is heated with a sectioned off paddling pool. There is a golf cart that transfers guests to the private beach which also has a bar and kitchen area. The area is clean and at the end of the beach. I didn't use the gym facilities but they have a spa area too, and a doctor. There are at least 3 sets of lifts that take you to the 6 levels. My favourite area has to be the patisserie which is where I am writing this right now. Overall, the hotel is very family orientated, pleasant and the staff are super friendly speaking many different languages. I would definitely stay here again.

KAY

Hotel rooms are clean and tidy. Especially pool bar is one of the best. They serve fresh pizzas, waffles, ice cream, jacket potato, burgers and gozlemes Love spending all day on the poolside And the facilities on the beach are beyond expectation......

Hubert Tański

I had a wonderful stay at this hotel. The staff were exceptionally friendly and always ready to help, which made me feel very welcome from the moment I arrived. My room was clean, comfortable, and well-equipped with everything I needed. The bed was very comfortable, and I really appreciated the attention to detail in the room’s design. The location is perfect – close to the main attractions but still quiet enough for a peaceful rest. Breakfast was delicious, with a wide variety of fresh options to choose from. I also enjoyed the relaxing atmosphere in the hotel lounge, which was a great place to unwind after a busy day. Overall, it was a fantastic experience, and I would definitely recommend this hotel to anyone visiting the area. I will gladly return for my next

Karolina Saban

I booked this hotel because my villa vacation was cancelled last minute, so this was a last-minute choice. When I arrived, I was shocked by how crowded it was. The hotel was full, mainly with guests from Poland. The pool was always packed – it was nearly impossible to find a free sunbed. The food was good for the first three days, but after that, I started to miss variety. During the day, the all-inclusive offer was very limited: mostly fries, hamburgers, and salad. The beach is about 750 meters away, and you have to pay for sunbeds and umbrellas. The beds were extremely hard, which made sleeping uncomfortable. I booked for 10 days but left after 7 because I got bored and couldn’t take it anymore. The massage at the hotel was okay, but the hygiene in that area could definitely be better. One thing that was really good: the cleanliness of the hotel. The cleaning staff work very hard and everything looked spotless. Big compliment for that! Overall, an okay experience – but I’d recommend this hotel for a maximum of 3–4 days.

Imane lalam

I am currently staying at this hotel and I am very disappointed. On the first day, we were greeted very badly by two receptionists (a man and a woman) who didn't give us a warm welcome, the man didn't even look at us and the woman just stared at us weirdly. I'm sorry but I consider that there is a minimum in the reception. You pay for a hotel for a very good welcome. The 2nd negative point is the sun lounger places, since I've been here I haven't had a single place on a sun lounger. A hotel should have so many more deckchairs so that people can enjoy the pool. Guests get up at 7am to put their towels on the sunbeds and go about their business. It's really the first time I've seen this. Not great food. Yesterday we went out to eat because the food wasn't very good. 4. Very nice security guard though. That's good. In any case, review your management of the hotel because I find that the value for money is not there.

POGGERRO 1

The room looks like its 80 years old. We askex for 1 big bed, got 2 seperate ones. It stinks. I got a headache after 5mins inside. The receptionist says theyre fully booked even though weve booked our room 3 months ago and doesnt want to give us the room weve booked. Edit: we got a better room next day

Tracey Williams

Stayed at this hotel for 2 weeks, I will start with saying the hotel itself was lovely, also very clean.. the maids did a Fantastic job! The pools are great, can get a little busy on times but overall 5/5.. the only down side for me was the food, same thing most nights, didn’t really mix it up. If your British then you’ll be living off chicken, chips and rice.. location - was a little out of the way from the main stretch of shops but could easily get a taxi outside the hotel for 250 - 300 lira which I think was pretty good.. would I come back? No not for me 🙂

Marni Scott

Highly Recommend this hotel!! I read quite a few bad reviews, was quite worried due to them all but when we arrived there was not 1 bad thing about any of it! To start off the receptionist was lovely! We didn’t get his name but he seemed to have been there every night/early morning he was so so welcoming and respectful!! He took our suitcases to our rooms, made sure we liked the rooms and then left straight after, he never refused to ask if we needed anything and always said hello & asked how are are when walking by the main desk! Secondly the bartender Orhan was also lovely, he always offered us drinks, it got to the point we didn’t need to say a word and he would still bring us a drink over, he’s so funny and always had a laugh with us, he’s only there on a night time as far as I know. Thirdly the food was delicious, quite repetitive but it was enjoyable, there wasn’t much British food either, the desserts were lovely also, the chefs and other staff in the restaurant were also nice, they always served with a smile. The soups were always different and also really really nice! Lastly the pool, play park, Entertainment & Shops. Pool: The pool was lovely! Not one bit of dirt around or in it, the indoor pool is only open during winter though which is understandable. The kids loved the slides and even myself and a couple other adults enjoyed them, they were switched on and off at certain times before and after food. Play Park: The kids loved the play park, there was nothing wrong with it, it was perfect for the little ones, it has 2 swings, 2 slides, 1 big sea saw and 2 separate ones which again the kids loved. Entertainment: The Entertainment was great especially for the kids, the guy who runs the entertainment was okay he was a little bit rude but he was great when it came to the kids entertainment. Shops: The shops below and around the hotel were good, they didn’t shout at you much or bother you, they had some good things in them and not far of a walk either. A little bit further down the street is a supermarket which is great prices especially if you’re wanting to take some things back with you to your room.

Liam Cartwright

Don’t listen too all these bad reviews, this was my first time going to turkey and I could not have asked for a better place to have gone too from the rooms to the staff everything was spot on from start to finish. Reading these reviews made everyone dread going, however when we got there we were treated with nothing but respect from all the staff. The only problem I can see with the place was the German entertainer every day was the same music on repeat towards the end got rather boring. There were a couple of mornings where he waved to everybody and then when he got to us put his head into his phone and completely ignored us. However the night entertainment was amazing he was able to get all the kids dancing and singing even though the songs were in German. The food there was absolutely amazing with fresh food everyday and if there is anything that you need the chefs are always there to help and really approachable, make sure you go get the soup it is always fresh and homemade. If there is one thing that you go for it is for the fun that is to be had during the night especially the bartender Orhan he was amazing with everybody never let your drink go dry he absolutely made our week with constant laughs and torments he was one of the most genuine and down to earth people I’ve ever met. Please do not listen to these bad reviews and enjoy yourself and go to this hotel you will see for yourself.

Jakub Džurný

The stay sas amazing! Hotel staff was friendly, but for me, they spoke little english. They are better in german, which unfortunetaly i do not speak.

Sanja Vidosavljevic

The staff is very kind and helpful, the food is delicious and plentiful, there is good entertainment for children. Unfortunately, the room we've got as a family was too small and did not meet our expectations. The spa center and massage were excellent.

Teresa Cartwright

A group of us have just come back from the Merve hotel and we had the most amazing time from check in to leaving, the service we received was absolutely amazing they couldn’t do enough for us there is plenty of options for food, we had the most lovely lady cleaning our room leaving towel decorations on our bed and folding our young boys PJs up after cleaning our room, all the children in our group was never out of the pool. Would highly recommend this hotel.

Hasna Begum

Excellent stay at Grand Park Lara! The staff look after you from the moment you arrive – professional, friendly, and always attentive. Mini fridge stocked on the first night, unlimited water bottles everywhere, and great food with plenty of variety. Themed dinners and stunning dessert displays were a highlight. Beach is just a quick 5-minute walk (or buggy if you prefer), and evenings with live flute music against the mountain sunset were magical. Entertainment was great, and the location is close to attractions. Tip: for cheaper excursions, head right from the hotel until you find a travel kiosk. Highly recommend!

Leoni temperley tooey

We have stayed at this hotel for a second time now and plan to come back April/may 26. This time around it was my birthday and I have to say they put in so much time and effort for me and it was magical and I can’t thank serap enough she honestly was amazing at planning everything with my partner and kids. They made a cake saying “happy birthday mummy” and had wine, fruit and chocolates sent to my room. They do recommend that you do this th day before. I also want to add that Somal was amazing on roller skates coming round the pool side getting drinks orders and bringing them to us he made our pool side experience something else! We also had family pictures taken which were fabulous. I honestly couldn’t recommend this hotel more and when we come back we’re bringing a possible 6 people more.Also hats off to all the chefs and bakers kids were happy and fed the whole time and a massive selection of cakes which were out of this world! Massive thank you to everyone that made our family holiday amazing!

Rana Abbassi

⸻ I had a wonderful stay at Grand Park Lara, Antalya. The atmosphere was amazing, the food was delicious with a wide variety of options, and everything was very clean and well-maintained. The staff did a great job with housekeeping and service. The location is convenient with easy access to transportation, and the evening activities were very entertaining. Overall, everything was perfect and I truly enjoyed my time here. Highly recommended!

Anna Kovalchuk

We have been staying at this hotel for several years, and the main reason is the amazing kids’ mini club. Our child runs there with joy in the morning and doesn’t want to leave even in the evening! The staff is fantastic – fun, attentive, and very friendly. Many of the animators have been working here for years, and they recognize the children as soon as we arrive, greeting them like old friends – this is incredibly valuable and heartwarming. Every day the club offers different activities: the children bake pizza, draw, make crafts, take part in fun competitions and shows. The atmosphere is always festive and engaging. What makes it even more special is that the team gives small gifts, which is very important for the kids and makes every activity memorable. We are sure that thanks to the mini club, our holidays here are truly family-friendly and comfortable. Huge thanks to the whole team for their care, attention, and for creating so many wonderful emotions!

Carl Lea

From the moment I arrived, the service at this hotel was outstanding. The check-in process was smooth and friendly, with the staff going out of their way to make me feel welcome. The room was spotless, spacious, and beautifully decorated, with a very comfortable bed and all the amenities I could need. One of the highlights was the breakfast – fresh, varied, and delicious every single morning. The hotel’s location was also perfect: quiet and relaxing, but still close enough to shops, restaurants, and attractions. Special mention to the staff, who were consistently polite, helpful, and attentive throughout my stay. It really felt like a home away from home. I would absolutely stay here again and recommend it to anyone looking for a relaxing and top-quality experience.

shabana bashir

I stayed here with my family Inc 4kids they loved it good good good service had an amazing stay staff were so good aswel 5/5. The pool and staff no issue Be careful with the hammam staff overly priced and lie said would be 2 hours sauna steam got nothing just the hammam and a small massage mustafa booked us and when they want you money they throw so much at you. Also the mts staff Ocrun lied about booking us our trips overly charged us too It’s a shame The all inclusive isn’t actualy all inclusive still have to pay for ice creams and some drinks Buffet can maybe stay open abit longer for late flight arrivals

Lee Bulford

Food - Poor pretty much the same thing every breakfast lunch & diner which wouldn’t be a problem if it was nice but very basic unless you want to only eat salads (salad options although still the same for every meal were very good). Snack Bar also very basic. Few times had raw chicken from the BBQ. Service - Room was kept clean I’ll give them that. Other than that service was terrible. No greeting at all after a long journey. Staff in the restaurant are spread thin and can barely get enough clean plates available for the amount of people. So unorganised! Bar - one small bar serving the whole hotel. Overall this is advertised as 5 star hotel and honestly it’s 3 star at best. People screaming up and down the corridor all night nobody dealing with said issues. I have never visited a 5star hotel that don’t even put cutlery down on the dinner tables and only service vodka or Gin. Rooms and decor very dated as well. If it was not for the trips we booked this would have been a nightmare of a holiday. As soon as we left the hotel for the day we enjoyed Turkey. Not what you would expect when booking 5star at all! One positive was the Spa. Whole family (including two young children) had a Turkish bath which was great.

manmadh raj

I recently booked an all-inclusive trip and had a mixed experience. On arrival at the hotel at 9:00 pm, I was told dinner was already closed. We asked for options, and the staff only suggested very expensive choices, which felt like a rip-off. I didn’t have cash and was paying by card, while one staff member was somewhat helpful, they still pushed pricey options instead of pointing us to the nearby restaurant just a 5-minute walk away. The Hammam Bath offered inside the hotel was another disappointment. It was overpriced and not worth it—I strongly recommend looking for better, more affordable options outside the hotel. On the positive side, the hotel itself was clean, spacious, and had a nice ambiance. The room service was good as well. However, the food was repetitive, with the same routine dishes every day, which became dull quickly. Overall, while the hotel facilities were decent, I felt let down by the misleading inclusions, lack of transparency, and overpriced extras. This trip ended up costing more than expected and didn’t fully deliver on the “all-inclusive” promise.

Marleen Vaher

The journey from Antalya Airport was quite long—around 3 hours. However, the service at the hotel is excellent, and all the staff members are incredibly friendly and helpful. I lost my room key on the first evening, and several employees immediately stepped in to help me search for it. The buffet selection is outstanding—even the pickiest eaters will find something they like. The room was very clean, spacious, and had a large balcony. The beach is very close and beautiful, which is a huge plus. There are plenty of sun loungers around the pool area, making it a great spot to relax and unwind. In the evenings, there’s a disco, and the music can be quite loud. If you’re planning to go to bed early, this might be a bit disruptive. The walls are also quite thin—you can hear a lot from the neighboring rooms and corridors. The water in the shower is lukewarm—not cold, but not as hot as I’m used to, since I normally shower with boiling hot water. :D Overall it's a really good hotel, I would definitely visit it again.

Zarah

Stayed at this hotel with my son and friend. By far the worst experience from hotel staff, to food to the rooms. We were charged additional for a room we already had paid for. Due to the language barrier on the first day I just gave in and paid £40 just to get to my room. It was early hours just got off a flight and journey to the hotel I was tired. The first night we stayed a technical engineer man walked into our room without knocking or calling whilst we were sleeping and frightened us all. We complained regarding this being Muslim women but for 3 days nothing was done. All that was said was it’s not our fault. The staff were no help at all, they were rude and ignorant and then treat us nastily for complaining regarding our situation. Which! We were well within our rights to. The food was horrible. The same for breakfast lunch and dinner. We ended up playing extra everyday to eat out. The rooms were clean but the cleaners were rude and expected tips. Not in lira but English NOTES not change. Location was decent 15/20 min from local food and McDonald’s Burger King etc. I would just avoid this hotel at all costs they ruined the whole holiday for us.

Cengizhan Ky

Our vacation was amazing from start to finish, but a special shoutout goes to Barış from the animation team! His energy, friendliness, and passion for his work truly stood out. He made every activity fun and memorable — from the daytime games to the evening shows. The hotel itself was very clean, the food was delicious, and the staff were always helpful, but Barış definitely made our stay extra special. We’re already thinking about coming back, mostly thanks to him. You don’t come across people like him every day! 👏

Alexandru Sorin

A filthy hotel! I got covered in rashes all over my body from the bedsheets! The food was terrible, almost the entire hotel got sick to their stomachs! Cleaning in the room only when they feel like it! Plates with dried-up food left around! I paid for All Inclusive, and for 4 days I only ate watermelon with cheese! I absolutely do not recommend it!! Believe the bad reviews, they are true!

Jelena Bozoka

My stay at the Mirabell Hotel was from 19.05-26.05.2025. This is a small family run hotel. Very clean and tidy, and lovely staff. The best thing was the SPA and their professional staff. I was happy to do 6 massages plus sauna and hammam. But I want the owners of this hotel to pay more attention to the food, it is monotonous and a bit more variety would be welcome. I believe the menue is not suitable for kids. The food is displayed without a name or content, if someone is allergic to any product their stay could be ruined. If you like to enjoy a refreshing drink or a cocktail there's non to be found in the hotel, it has very poor choice. Access to the seaside is not the best and beach wasn't the cleanest either - don't know if hotel or local council is responsible for it but could be improved. Overall I had a good time and rest, but for extras I had to travel around.

Zsolt Sabjan

4 stars mean premium category in Hungary, therefore we expected much much better, probably in Turkey it means something else? The room was more or less okay. The food is good if you don't eat meat and love dill. Fruits are only water melone and orange, the cookies are with several colours but the same taste. We had to fight always for free table and clean forks in the restaurant. The staff don't speak english or just a little. The toillettes in the common rooms are disgusting in the afternoons and evenings, i think they clean it only in the morning. The hygiene in the hotel and in the restaurant is very low. The programs in the hotel are poor, compare the neighbour hotels. There are 2 pools, they are okay, but there isn't enough sun bed for so many guests. The sea is awesome and easy to reach through a tunnel.

Aldas Mackevičius

A brilliant hotel on a budget: delicious food, cute beach and cozy atmosphere! Maybe too much people and chaos in the restaurant, but overall very nice place for cheap holidays. Go Turkey!!!

Ayse Dz

We stayed at this hotel which has a high rating and overall we believe it deserves this score. There were some downsides: our room had a strong odor that could not be removed, even after staff used air freshener, since the smell had already absorbed into the curtains. The room itself felt old and really needs renovation. For the first three days the animations were quite boring and the music was not great but during the following four days the entertainment improved a lot and the atmosphere became much more enjoyable. One thing we found strange is that during the ezan the music was not paused, they simply kept playing.. On the positive side, the food and desserts were excellent, very tasty with plenty of choice at every meal. The staff were friendly and helpful throughout our stay, which really made a difference. Another lovely aspect is that there are cats everywhere around the hotel, which we really enjoyed and the staff are very kind to them. Pets are also allowed and many guests were happily walking their dogs around the resort. The spa was also very pleasant and relaxing. All in all, despite some flaws, the hotel offered a pleasant experience with great service, delicious food and a warm atmosphere. We can understand why it has such a high score.

Дана Терех

A good hotel for relaxation. With beautiful nature, access to the sea, and good service. The food was delicious, and the rooms were cleaned daily. I especially liked the entertainers. They were positive and friendly. In particular, Dogukan always kept the atmosphere happy at events. Thank you for the holiday.

Nikita

The hotel is decent, but in my opinion, it doesn’t quite reach 5-star level.** The territory is medium-sized—you won’t spend too long exploring them, and there aren’t many entertainment options. The food is good but lacks variety, especially noticeable during breakfast. The animation/entertainment team is solid. Overall, it’s a fine family-friendly hotel, but nothing extraordinary. P. S. Hilal is a great trainer)

Irene

A vacation that turned into a nightmare! The rooms are old, look very different from the photos, and were poorly cleaned. On the very first day, we found a very dirty toilet seat and a filthy shower. But that’s not even the worst part — the vacation was ruined by a severe intestinal infection, and I only ate at the hotel! Right after lunch (vegetables, vegetable stew, bread, juice, fruit) I started feeling really sick, and by the evening I was already hospitalized! I spent the rest of the vacation in the hospital. The diagnosis was acute intestinal infection. IV drips, long treatment, severe pain. I often saw ambulances at the hotel, so I don’t think I was the only one this happened to. When I returned to the room, the cleaning was awful! Unfortunately, I had been vomiting, and since I was taken to the hospital, we didn’t manage to tidy up ourselves. But the staff only did a superficial cleanup — we still found plenty of dirt and spots that were left untouched. If this is how they “clean” before new guests arrive, I can only imagine how quickly others might also catch an infection… The hotel doctor wrote me a message the next day asking me to come to the office, not even knowing that I had already been hospitalized. He just sent a short text — “This is the doctor, come to the office.” We couldn’t even figure out who had written to us or where we were supposed to go 🤦🏻‍♀️ After that, no one from the hotel cared about me or followed up about my condition until the very day we left. When I got home, I still had to continue treatment for quite a while… So for anyone planning to spend their holiday here — be extremely careful. By the way, I didn’t eat fast food, but my friends were served spoiled, very sour pizza more than once… In short, the food and cleanliness are the weakest points of this hotel, and they can easily ruin your vacation. Be very cautious and alert. In response to the hotel’s reply: I didn’t eat or even drink anything outside the hotel… I even drank only the water provided by the hotel…

Lisa Heathcock

Fantastic Stay – Excellent Hotel & Animation Team We had an amazing time at this hotel. Everything was spotlessly clean, and the food and drinks were consistently very good with plenty of choice. A special mention has to go to the animation team – they were absolutely excellent. Dogukan and Hilal in particular stood out; they were nonstop, always smiling, full of energy, and constantly encouraging guests to join in the activities. They really made our stay even more enjoyable and memorable. Overall, a fantastic experience – highly recommended!

Anastazja Sawycz

4th time in Turkey, and finally, I’m 100% satisfied. The hotel is beautiful, luxuriously equipped, with spacious and comfortable rooms. We were welcomed with fruits and champagne. The staff is friendly, and we’d especially like to thank Irem for her care and service. The hotel has its own private beach with a very large and wide pier where we could always find available sunbeds without any problem. There’s also an option to rent a private bungalow on the pier for an extra fee. Here, we’d like to thank the manager for his kindness—he gave us one of these bungalows completely free of charge. The bungalows have their own fridges stocked with champagne, drinks, and fruits. As for dining, there’s something for everyone. The food is fresh, diverse, and very delicious. My favorite was the fish. A great convenience is the location of the restaurants—by the hotel pools, the beach, and even on the pier—so no matter where we were, we didn’t have to go back to the hotel just for a meal. Highly recommended!

Ta Ta

We enjoyed our stay in the Sense hotel. The duplex room was fantastic. The hotel was spotlessly clean, the food in the restaurant was great, many thanks to Yasin in the restaurant an absolutely brilliant waiter and a credit to the hotel The staff in the a la carte were also brilliant as was the food Many thanks to all the staff including the entertainment team, we especially loved the karaoke night we had an amazing time many thanks again for making it a special and memorable stay - After all you're my Wonderwall !!!

Life in The UK

I had a wonderful stay at the Sense De Luxe Hotel. The facilities were modern, clean, and very well-maintained, and the location made it easy to enjoy both relaxation and local attractions. What truly made the experience exceptional, however, was the staff — especially Numan. He was incredibly attentive, professional, and always ready with a friendly smile. Numan went above and beyond to make sure everything was perfect during my stay, and his service really stood out. Thank you to the entire team, and a special thanks to Numan for making my visit memorable. I would definitely recommend this hotel and look forward to returning!

Александр Панчик

We are tourists from Russia, we stay at Sense hotel for the 4th time this year . Staff is the same all this 4 years. We know them, they know us, they are kind to us and ready to help in any time, beginning from reception (A lot of thanks to russian-speaking specialist Ashlola, she always helps us if there is some problem with a room or something else). Cookers at main restaurant and beach restaurant are already as our close friends! They don’t change from year to year, but this year at the hotel we meet new executive chef of the kitchen Hasan. Because of the new chef there is a big variety of delicious food this year, the food is real tasty as at the best restaurants! Many thanks for delicious food to chefs: Ilyas for the tasty bakery, Celal for unreal desserts (especially San Sebastián cheesecake), Beyas (Belal) for sweet fruits and desserts, Mehmet Tag and Omer for delicious meat and fish (especially we love sea food at sauce, salmon steaks, grilled chiken), Mert (chef of the beach restaurant) for tasty food at the beach restaurant! We love you and we are thankful for our tasty holidays to you! Also we want to say thanks to polite and kind waiter Metin! Thanks to all above-mentioned people for their real Turkish hospitality! Hope to see you again next years! Wish you all the best! Your regular guests and friends, Aleksander and Liudmila. 🇷🇺🇹🇷

DJ VEYSEL BAYSAL

The Sense a excellent luxury hotel, all activity's was nice. Clean rooms friendly old guests and Personels, we know we are not in high Season but was cool night programs exactly DJ performance and Entertainment was really cool. I'm sure in High season will be more batter. We'll come again!

Ashleigh Patt

Would not recommend this hotel. Positives we had were that the pool was nice and could easily get sun beds. The food was shocking and never changed, was hoping for some Turkish cuisine. Staff were extremely rude, only found a couple of genuinely nice ones. The main guy behind the bar was absolutely terrible. As soon as they realised you were English, you were ignored! We ended up going out to eat most nights for this reason! Hotel itself needs renovation as it looks tired and unkept ( apart from main pool area). When greeted at the hotel we were given no information and just shamed for having a basic room. Our room itself was okay but very basic. The aircon was broken and leaking and only given a single sheet for a double bed, blinds also broken. Our mini bar wasn’t topped up at all for the whole stay. Best thing we did for the trip is booked a jeep safari with our hotel rep. (Who was actually really lovely to us and very helpful I think he was called Sedat) Overall wasn’t good, felt very unfriendly to English guests and definitely no where near a 5 star.

adela dumitru

The hotel itself is nice but needs improvement in the rooms and some other areas. The food is good but not very varied . What it made me give only 3 stars is the staff that don’t speak English at all , they don’t seem very friendly and they don’t seem to care about customers. Location of the hotel is great, only 45-50 min from Antalya airport, the shuttle to the beach is every 15 min and it takes around 3 -5 min and 8-10 min walking. It’s not on the beach and the he staff is quite rude so I would say is a 4 stars not 5 as it appears on the website. On a positive note the beach area is great , very clean and quite large , you can find sunbeds at any time of the day. Pools are very clean but not enough sunbeds, if you go at the pool after 7am you can’t find any free sunbeds.

Julija Ivcenkova

The hotel is a budget 5-star, or more realistically, a 4-star. Room: we arrived after 11 AM and were checked in right away. We had booked a Family Deluxe Pool View room and got exactly that. Yes, the room wasn’t newly renovated, but it was clean, the bed linen was fresh, and the air conditioning worked well. There were two minibars stocked with water and soda. The bathroom and towels were also clean. The only toiletries provided were hand soap and shower gel, I would have liked to have shampoo as well. Food: the food was good. Every day there were 1 - 2 types of fish, turkey, and chicken, along with fresh, marinated, and grilled vegetables, green salads, and other appetizers. There were also fries, mashed potatoes, and rice. A wide variety of desserts was offered. Fruits included bananas, apples, pears, oranges, grapefruit, watermelon, melon, and apricots. Over the week, there were three themed dinners: Turkish night, sushi night, and seafood night. The sushi was so-so, but the Turkish and seafood nights were delicious. You can also have lunch at the beach - fries, nuggets, burgers, pizza, and gözleme (very tasty). Dining Area: a downside was that I saw smudges on the plates a couple of times. Tables were also not always wiped down properly. Pool: the grounds were generally clean. Sunbeds were taken quickly, but not in a way that people would claim them and disappear for the whole day. However, be aware that the entire pool area is basically one big smoking zone. If you dislike cigarette smoke, do not come to this hotel. The same applies to the beach - it would be nice to breathe some fresh sea air there, but instead, you're surrounded by cigarette smoke. Beach: it takes about 8-10 minutes to walk to the beach. A shuttle runs every 15 minutes approximately from 8:30 AM to 12 PM, and then from 12:30 PM to 5:30 PM. The walk itself is fine, but the road passes by a construction site and is very dusty. Entertainment: there was evening entertainment every night. Nothing grand, but it was decent. I’m deducting 1 point for minor cleanliness issues in the dining area and the dusty road to the beach, and 2 points for the pervasive smoking, which you simply can’t escape.

Diana Jay

I had an amazing stay at this hotel! From the moment I arrived, the staff was incredibly welcoming. overall atmosphere was calm and relaxing. One of the highlights of my stay was their vitamin bar, it was honestly one of the best I’ve ever experienced. They offered a wide variety of fresh juices, smoothies, milkshakes packed with nutrients and flavor. It was the perfect way to start the day, and stay refreshed The staff over there were all so sweet and welcoming Special thanks to Ahmet, highly professional and the sweetest he made us feel like we're at home, nothing we asked for was difficult to do! they made us special fresh mixes tailored to our taste, whether we were by the pool side or by the beach the vitamin bar was our go-to option everyday Highly recommend this hotel and i'll definitely be coming back!

Jane McLaughlin

Love Turkey but this is definitely not a 5 star, rooms need upgraded, broken floor tiles everywhere, lifts are terrible, spa team rude and very ignorant, won a 60 min massage which they refused to honour, entertainment poor during day, terrible at night. Food was decent but poorly labelled, main reception staff poor english/not interested. Free shuttle bus to beach was good, cleaners very good, main bar staff very good. 3-4 star hotel.

Adam EZG

hotel service focused only on German customers and for tips. the waiters were not friendly, just like the gentlemen from the reception. great location, beach, bazaars, public transport. food.... I will say this: yes, a lot of pickled vegetables. great bread. overall 6/10 and the overall rating of the hotel? 5/10 5 and not 4 because cleanliness is great.

Julia R

Overall the experience was okay. We arrived a day later because the our flights was cancelled and they didn’t have our rooms. So instead of 3 rooms we received two rooms; one as we planned and a suite. This was for one night. We booked one room with 4 beds (which is basically a rolled out couch) and when arriving the bed wasn’t prepared. We asked the staff to bring us the needed sheets etc. and in the end we had to look for a cleaning lady and prepare the bed our self. There was a Guy who showed us our room and was only focused on getting a tip. This can be seen overall in the hotel, everyone is expecting tips. A night later we had to move out of the suite and into two hotel rooms and no one showed us the way. Personally I guess because we didn’t tip the guy. There are at least 5 different houses so it’s not easy to find the room. Food was fine. Two buffet locations available and in between meals food options are also available. The staff in the restaurant was friendly and always cleaning the table when one is done eating. Location is nice. As mentioned quite a big property with multiple buildings, two buffets, three pools, volleyball yard and beach access. If you don’t mind feeling you have to Tipp everyone and spend more money, it’s amazing here. Personally I felt at some point bad because I didn’t have cash on me and not being able to tip everyone (which of course no one can). So I guess you need a thick skin :)

Mihai Andrei

We enjoyed our stay at this resort, it was quiet and relaxing, good food, some enternainment, the staff were all smiles, we loved the cats!!! The Wi-Fi was excellent (had 80~100% signal everywhere) with very good internet speeds. Will return for sure in the following years.

Memet Kavvas

We stayed here for family holiday in August, what can I say everything was great. Good variety of food, and tasty, friendly staff (especially Simge in the pool bar), close to the beach. We will definitely come back next year!

Nigel Websonlay

First time in Turkey and love it, friendly and very clean hotel. The food is really good quality and healthy. The deserts are so good, a lot of care goes into the food here. There's a bazaar 10 minutes walk away and an outlet. You feel safe walking around outside the hotel even at night. The people in the bazaar can seem pushy sometimes but smile and be friendly and walk away, it's fine. Only reason I gave the location 4 stars is it's not in aain town but the bus to Alanya costs roughly 2 Euro each and that's an hour away (lots of things are priced in euro, you can pay in Lira) (the AA01 bus service is not a private bus company that says Alanya on the front running every 10 minutes). The hotel is on the beach and has a lifeguard and lounges. The entertainment is spot on and all the staff. This hotel is one of the best all inclusives I've ever stayed at.

Mark Slavin

A really clean and comfortable hotel, all inclusive with a family pool area and a separate "no kids" quite pool. The section of beach that's included was quite rocky, but the pool and bar at the beach were great. There was a large variety of food available at mealtimes but the breakfast was a little repetitive each day. For what we paid the hotel was outstanding, we would definitely return.

Callum

Recently stayed here, from start to finish the holiday was great. There is nothing the staff can't do for you, from the very friendly cleaning staff that did an excellent job daily & politely greeting whenever you passed, to the bar staff that always had time to talk & provide excellent service (all inclusive beer, liqueurs, whiskey & vodka on offer from the bars (water/juice/& coffee available from multiple dispensers around the grounds, the entertainment team were also great stopping to speak to you whenever they passed & all staff greeting & joking with children making the holiday inclusive for them also. The reception staff were also helpful whatever you may have needed help with. Food was buffet style & great everyday with varied selection & condiments for every dish (massive thanks to catering staff (especially head chef for going above & beyond for my son) for all the hard work, including the lady that runs the snack bar as it must be hot inside the kiosk but she still provides excellent service with a smile. All inclusive ice cream & cakes from the cafe on site for a few hours during the day. The hotel is situated closely to local shops & pharmacy five minutes walk & shuttle bus service ran by the hotel for speedy transportation to the beach every hour. However I would urge people to be wary with young children of the swimming pool by the beach as the chemicals are very strong & my son suffered sores but it didn't ruin our holiday. Thankyou for making our family holiday great & I would recommend to anyone looking for a relaxing friendly holiday to stay here. We will be returning.

Sara Gardner

Numa is an average 3star hotel in need of a refurb; having said that, it has great swimming pools and is kept very clean. The inclusive restaurant is great with a good selection of main meals and salads, with snacks available throughout the day. Numa is quite out of the way though, being roughly 2.5hrs away from the airport and sits by a busy road. There is little to nothing to do here that is waking distance, with just a few souvenir shops and a mall nearby, there is a section of beach allocated to the hotel which is about 15mins walk. The hotel's saving grace is it's fabulous staff; everyone has been so nice and friendly.

Kristopher Roberts

Numa Konaktepe hotel is great, from the moment you get to the door people are helping you from suit cases to information there's not much the staff won't help you with. The hotel is nice and clean the rooms are decent size and have all the basics you need, staff are friendly and helpful. No when it comes to the pool, the pool is nice and a god send especially in the heat but can get a little over crowded at points. The entertainment crew, these guys make the hotel they are great, again helpful when you talk to them, great with kids, they are fun and do alot of activities big thumbs up to them. The only slight let down for us was the food more in the fact that we have some fussy eaters and for kids there wasn't a great selection and had to mostly have the same thing every night.. Other than that great place would definitely recommend and we shall be back for certain.

Danny Attewell

We got there quite late at night but the staff are super friendly.. very clean room and always gave us water and extra towels. The food is standard buffet style but has everything for everyone including usual kids food. Chicken. Fish fingers etc. the only let down I had is I booked a private taxi to the airport ( 90 euros ). And it was a hour late. Which made it a bit tight at the airport. And the communication wasn't great. But apart from that can't complain. If you are staying here.. don't let your kids go into the over 16 pool as there is always very very rude Germans that stay there and very rude / swearing. Also if staying here bare in mind it takes 2 hours in a private taxi to get to the hotel and alanya city is about 20 min taxi drive

Soma Hassan

Considering the price, this hotel truly deserves five stars. While there are a few minor inconveniences, they are nothing unusual and can be found in most hotels. The rooms are spacious and clean, with exceptional housekeeping that pays attention to the smallest details. The food is varied and delicious across all meals. Customer relations manager Daria is always ready to step in and solve any issue promptly. The pool is large, safe, and enjoyable, with different shows and activities every day. The hotel owners are always present, friendly, and down-to-earth, which makes you feel right at home. The hotel is also close to many shopping areas, and there’s a private shuttle that takes you to the hotel’s private beach, which is only a 3-minute ride away.

carol Bailey

The hotel owner takes no responsibility for the service providers leaving kids the Libby after a long flight is absolutely ridiculous rooms were still dirty. Then they were looking after customers who they liked and relocated them. Never again bad welcome

Simeon Kovacevic

Good afternoon. I would like to mention that this hotel is very nice inside, the rooms are spacious, there are more beds, the pool and deckchairs within the hotel are great, the pool is beautiful and has very nice greenery around it, women clean the rooms every day, but not exactly as clean as it should be, the bed linen is not changed as often, the terraces are not cleaned as they should be! As for the food, the food has no taste, it is very difficult to choose something! I would like to mention that we are on vacation and we need a lot of fish to be included in our lunch and dinner! Susi, for example, was in a lot of hotels, there is no mention of that here! The people who come to the hotel were very sloppy! They kept spilling something! The cleanliness of the restaurant is grade 1, without air conditioning where you eat! The air conditioner does not turn on at all in the hotel, only in the rooms where we turn on the air conditioner ourselves, and where the reception has it! The food could have been much better! Bed linen should also be changed every 3 days! It hasn't changed here even for 7 days! The chairs in the restaurant are very sticky when you sit down! The tables where you eat are very dirty, the mats are not washed or wiped after people! The beach was very dirty! As for the beach itself, the people who are employed force the animals and dogs that stay there to hide from the sun, which indicates very bad treatment of animals! The beach is full of cigarettes and bottles on the sand, and many uncultured tourists who should be ashamed! We have not seen worse tourists and more uncivilized than in Turkey

XD Kitty

This hotel isn't good on the first day we were told to shut up by the staff and the hotel stank always. WiFi slow they cut off our telephone so we can't complain. On our first day we booked two rooms but they only gave us one and put a mattress on the floor to sleep on. Bugs everywhere in bathroom and spiders and cockroaches. Staff barely speak English and swimming pool was rarely clean slides were too small. Weren't even allowed to use floaties on them slides. Just go to dream world next to it it's better. The food was so bad and it always stank of rotting meat.

Omer Bakici

I went to this hotel 2 days ago So check was meant to be at 2pm but we got our room at 6pm and it wasn’t cleaned properly so dirty and dusty. The service in the hotel is rubbish. The food doesn’t taste nice. I will never go to this hotel again.

Aqz A

We had a great time at this hotel and was very impressed. Our stay from start to finish the staff were very friendly and looked after us well. Value for money you cannot go wrong, they have all the amenities including a 24 hour bar, gym, sauna and steam room available. We booked 3 separate rooms which they gave us all next to each other which was a nice gesture. Rooms were very clean and everything was as it should be, rooms decorated and finished to a nice standard. They have plenty of entertainment and activities, games for adults and kids to play as well as a kids club so parents can enjoy time to themselves if wanted. A special thanks to Anil (waiter on roller skates) who was a great waiter and lovely host for us, always smiling and happy to help. The only thing I could pick on was that they should have more than 2 irons and a stand in each room or available separately for a 200 room hotel, other than this everything was perfect. Thanks again to all the staff.

Лена

The hotel, which does not meet the 4-star standard, is old and in terrible condition, and it is not called Sirius Deluxe. The restaurant on the beach has a terrible employee who bakes Viennese waffles, does not follow sanitary standards, is rude, and behaves in an extremely inappropriate manner. Today, I changed my opinion about the hotel. The restaurants were clean, and the evening disco was amazing! Before, it was dull and sad!

Eda Llyci

Very happy with the service, food, room, view and activities! I was with my family and we had a lot of fun! Everything was perfect! Best regards to the staff also!

Anastasiia Bodrova

I would give it a solid 4. I chose this hotel for my birthday and spent there a week. First impression was awful because reception was not welcoming whatsoever, not even a smile and yes I did expect at least a genuine happy birthday from you guys. I was working in hospitality for longer than 8 years and never seen reception staff being so nonchalant. There is only one gentleman who really genuinely tried. I was surprised by the treatment I’ve received in Spa. Angelika, bless your heart!Thank you for being so lovely all the way through our stay. Likely I wasn’t interacting with reception at all and avoided at all costs so the rest of my holiday was fabulous. We got a room facing another hotel and got really upset but then realized that only our rooms facing sunsets. Beautiful hotel and absolutely fantastic food. Guys, I can’t stress enough how happy I was everyday with the selection and those waffles on the beach took my heart. Animation team was the best I’ve seen in my life, really appreciate every day interaction and want to come back there again to see you guys! Evenings was full of beautiful show or DJ sets with fireworks. The hotel was full of people with kids but I haven’t been disturbed even once because they have been sent to the kids room or spent majority of the time on the beach and the best part is that pear can give you privacy and peace far from family’s. Overall it was really great holiday and please do go and play darts near pool, you have a great chance to meet the best people from different countries and then have a wholesome and meaningful conversations with actually very good quality beer at the bar up until five am haha Please avoid vodka and tequila in this hotel-poison… If you need atm please go out and then get straight to the main road, then turn left and walk down the road for about 5 minutes, you will see 3 different atm with good rates on the left hand side from you. defo recommend and thinking of coming back.

Hafsa Khan

Just came back from a 5 day stay at this hotel with my mum and sister. It was a very clean, grand and deluxe hotel with many amenities. CONS: - entertainment team was not good. They weren’t personable and didn’t get everyone involved in activities( I didn’t see many occurring). They need to work on getting people involved and recognising guests. - Food was too repetitive. Even on different themed nights, the food was the same. Most was tasty but breakfast was boring so thre needs to be some variety with all foods at different times of the day and the desserts. Also, the “snack time” should not be a repeat of the food that was served at dinner. PROS: - The bar service. The iced coffees, drinks and bottles at all time were amazing, especially when it’s so hot outside. Only thing I wish there was more non alcoholic cocktails. - The hotel was clean and beautiful - The security was amazing especially the man with white hair, who always used to park my car. - The rooms were always cleaned well and with great additions - All hotel staff tried to help at all times. - Good location for public transport but I would recommend taxis and cars if trvavlling to main Antalya. - Shops around hotel have good prices and are friendly. Overall, a really wonderful stay that we enjoyed and can’t wait to be back!!!

Ivan M

Great hotel for a family vacation! The service and location is good, the food is perfect🔥, also they have different shows and sports, but... there are some damaged rooms and homes -so pay attention to those things. Also the music is working until 12 pm and there are some homes near the road, so it's pretty hard to sleep(. In general, the hotel is good, but choose the right rooms.👍

Faraj Abdi

⸻ Title: Overrated – This Hotel Deserves No More Than 3 Stars Review: I stayed at Meridia Beach Hotel in Turkey expecting a 5-star experience, but unfortunately, it fell far below expectations. The hotel does not deserve more than 3 stars. The furniture is outdated, the beds are uncomfortable, and the entire hotel is in serious need of renovation. I was also shocked to find out that I had to pay daily for internet access, even though this is supposed to be a 5-star hotel – something that should be standard and free in any modern hotel. On a positive note, the food was good and the staff service was generally satisfactory, but that alone does not justify the high rating or the price I paid. In summary, this hotel is overpriced for what it offers, and I would not recommend it if you’re expecting true 5-star standards.

Waffa Chaabi

The hotel itself was really good and clean. But the low review is due to a terrible experience with the hotel's photo service. The day before, we had bought pictures of my parents and two younger brothers with a parrot - including myself. We bought 10 pictures. They then said that the next day they would pick up a monkey and give us a discount, since we had bought a lot of pictures. The next day, my two younger brothers had their pictures taken with the monkey, after which we would negotiate the price (as is usually done in Turkey), and they had also not given us a discount (which they said they would). One of the employees started to berate us, saying that we are from Europe and have a lot of money and should just pay. Furthermore, he mentioned that we were on vacation and therefore had to have a lot of money. We explained to him that we work like him and that we have worked hard to travel. However, he keeps saying that we do not work like him and that we have a lot of money. We went out immediately and talked to the other colleague, who chose to defend his colleague and say that he was just joking. He was not doing this at all. He had a stereotypical image of tourists from Europe and thinks that we do not work to make money at all. Really unpleasant experience…

Jānis L

Overall okay hotel, but needs improvement. Really bad reception wifi for money witch nowdays should be free. There are people at anytime of day walking the hotel trying to sell you something. Same to animators. They are cool people but they try to sell you stuff there and here. Food all seven days were the same in kitchen. Room service didn't change our blanket all week. Doors of your room are unsafe for small children they can open them. Elevators are slow and always crammed and no heated pool.

Petr Olša

Our stay at Meridia Beach Hotel was truly excellent and met all our expectations. From the moment we arrived, we were greeted by a very friendly and helpful staff, which was just the beginning of a fantastic experience. We especially want to highlight the behavior of the restaurant staff, who were always smiling, courteous, and willing to fulfill any request. We also really enjoyed the animation team, which tirelessly worked to entertain guests and create a pleasant atmosphere. The hotel was very clean, the rooms were well-maintained, and the hotel environment was very pleasant. The food within the all-inclusive package was always tasty and varied. We also appreciated the wide range of drinks available all day long. If we were to mention any small downsides, we would have appreciated less pressure when being offered massages while borrowing towels. Also, the number of guests in the restaurant during the start of lunch or dinner was sometimes higher, but these were only brief moments and didn’t affect our overall very positive impression. Overall, we rate Meridia Beach Hotel as a fantastic place for an all-inclusive holiday, where guests can enjoy comfort, excellent service, and a rich program. We highly recommend it!

Andreea Ristea

Thank you for a wonderful vacation! Everything was great! We stayed 7 nights in September 2025 and our expectations were exceeded: the room had a great view over the mountains spreading in front of us (the iconic view of kemer you see from everywhere was in front of us everyday), the cleanliness of the room, the food was tasty-varied-slow cooked and for every taste/preference, the pool area was beautiful, every night the animation schedule was fun and the animation team did their best to entertain us and the kids and keep us in a very good mood, all the personnel was kind and helpful. YOU MADE OUR VACATION MEMORABLE! THANK YOU FROM THE BOTTOM OF OUR HEARTS! Respectfully yours, Andreea, mom and dad from Romania

svl “Hera” Dg

We had a pleasant stay overall. The food was excellent, with both great taste and a wide variety of options available at each meal. The hotel's central location was a big plus. it was easy to enjoy the beach or explore Kemer town center on foot in the evenings. The room's air conditioning system was one of the best l've experienced, very efficient and reliable. Most of the staff were clearly experienced and attentive, doing their best to make guests feel comfortable. Special thanks to Ms. Hanim for her outstanding service. However, the animation team could have been more active during the day. Also, we noticed some issues regarding guest behavior at the buffet, such as excessive food waste and stockpiling of packaged items, which was disappointing. Nevertheless, these are not directly hotel’s fault but rather a matter of guest etiquette.

Alexander Boiko

I definitely cannot recommend this hotel! My review after several years of all-inclusive holidays in Turkey, Egypt, Tunisia and other countries on the Mediterranean Sea, staying exclusively in 4-5 star hotels: This "5-star hotel" corresponds in its standards to a hotel in the lower 4-star segment. Facilities: Negative: The rooms are quite run down. The showers don't stay attached and the taps fall off. Even with a slight breeze, the windows and balcony door rattle. Food: Negative: The food is not varied and is repeated not only every day, but also at lunch and dinner. There is only a selection of always 3 fruits, which changes every few days and consists only of apples, oranges, bananas and watermelons. All alcohol except beer is subject to a charge. Cocktails at the bar are subject to a charge, and the beach bar is subject to a charge. Attention note: Water is only served free of charge in 0.25 litre plastic cups. Bottles of water in the hotel are subject to a charge and are only delivered to your room free of charge! (I have never experienced this in a single hotel above 4 stars). Positive: Despite the very small selection, the food tastes very good and I did not notice any spoiled food in 3 weeks. Service: Positive: There is a varied, albeit repetitive, daily programme for all ages. The staff are friendly and pleasant. Negative: Any order placed for the hotel room, e.g. water, is accepted or confirmed, but either delivered approx. 2-3 hours later or not at all. When other guests disturb the peace at night, the hotel staff does nothing even after several complaints. Even the hotel staff itself moves chairs and tables across the floor in the middle of the night, causing loud screeching noises. The "sandy beach" is a 30-minute walk away, or 10 minutes by shuttle bus. There are large stones in the water, so you cannot swim barefoot. Definitely NOT recommended for a relaxing holiday!

Laura Graham

Had a lovely stay at the Viking star hotel was worried after reading some reviews but honestly couldn’t fault it! Room was clean great views of the mountains food was okay I’m very fussy but never went hungry always something to eat. Staff are lovely and couldn’t do more for you. Great location with Kemer town centre on the door step. Would definitely come back. Thankyou for a great stay

Niloofar Moltaji

Decent Value but Major Drawbacks Pros: • Good value for an all-inclusive deal • Large variety of food and fresh salads daily • Very spacious outdoor pool • Brewed tea available in the lobby from morning until evening Cons: • Very noisy environment: loud bar music, mosque calls, and inconsiderate guests/staff make it hard to relax • The free alcohol (especially the vodka) is extremely low quality — my friend got sick from it • Cocktails at the hotel bar were disappointing: even the paid ones barely contained any alcohol • The ice cream seller/shopkeeper by the beach overcharged us — a Magnum was €6, though it normally costs €2–3 • Gravel beach is located about 7 minutes away via the hotel’s shuttle • No Wi-Fi in the rooms unless you pay extra Conclusion: If you’re coming for the pool and food variety on a budget, it might be worth it — but don’t expect peace, quality drinks, or a pleasant beach experience. Wi-Fi, honesty, and restful sleep are not included.

Const Jak

I came to the hotel with my wife and two daughters. This is our first time here, and we really like it. The food is delicious, and there's plenty of entertainment. I'd like to highlight the mini club's entertainment. The girls got along very well with my daughters, and it was truly amazing to see how well they work and how engaged they are. The sports entertainment was also a delight; it was great to relax at the evening show and the daytime activities in the pool. We arrived out of season, but the weather was perfect; the hotel is perfect for a family vacation.

Maria Soboleva

I stayed here with my parents. Pros: 1. The hotel is comfortable, with many spa treatments, and my parents were happy. 2. The food is good: lots of fish, vegetables, and fruit. There is a bar where you can have coffee and snacks. I especially liked the woman by the pool who bakes flatbreads. 3. The rooms are nice, clean, and comfortable. 4. The beach is very close, with a bar offering drinks and fruit. Cons: 1. The music is very loud at night. Even with the windows closed, it was hard to sleep. During the day, the animation music also plays, which makes it difficult to rest. We were lucky that a free room was available, and we were moved to a quieter place. 2. On the beach, many sunbeds are reserved early in the morning with towels, and later they stay unused for a long time. After breakfast it was hard to find a free spot, and we had to lie on towels near the entrance. It would be better if the staff organized this issue more effectively.

Jacek Wójcik

Very good food. Super friendly staff. This is definitely not a hotel for those who enjoy peace and quiet—you can hear music from the nearby disco almost until morning. Nice extra activities and evening attractions. A very nice entertainment manager. His colleague with an earring was a bit too familiar, a somewhat strange person, and his smile made me feel uneasy. The town is nice, with shops close by. I consider the stay to have been very successful.

Максим Иванов

The hotel left a very pleasant impression. The territory is well-kept, compact and green, everything is thought out for a comfortable stay. The rooms are clean, comfortable. The food is varied - fresh dishes, a good choice of fruits, snacks and desserts. The staff is polite, responsive, always ready to help. The animation team is professional, they motivate and create a great atmosphere without being intrusive. The team is good at dialogue and have no problem interacting with children and guests. I was really happy to experience this. Thank you

CESTEL KİMYA

A wonderful hotel, my son, husband, and I really enjoyed it. My child spent a lot of time in the mini club, and we were at the adult activity center with sports entertainment. The sea is nearby, as are the shops, delicious food, and good restaurants. Thank you, we'll be back.

Mi Mu

In general, not so bad hotel. The reception staff is not friendly, and the food is terrible, especially breakfast. Literally everything tastes bad. The restaurant staff throws food as if they are feeding dogs. Their equipment is dirty. All 3 of us got sick on different days from the food. The pool is oke. The rooms are nice and cleaning staff is very friendly. I would definately not recommend to go here unless you have a stomach of steel. It would be good to have major maintenance here. 1 star is all we can give. We were here from mid August-beginning of September 2022 with 2 adults and a 5 year old.

Leah Chang

A lot of variety when it comes to food, but not the best of quality. Lovely pool side though. Staff speak very poor English, they're better with German and Russian. If guests need any ironing they have to make a request and are charged extra for the service. It takes 3 days for the items to be ironed and returned to the guest. The drinks weren't excellent apart from Efes beer. They offer a bus to the beach and back everyday. If choosing to walk should be a good 10 min walk. Shops, bars and pharmacy within 5 minutes walking distance.

Simo Kutlin

Overall experience is greatly satisfying. Beautiful hotel with tasteful interior. Rooms are standard but clean and tidy, not run down at all. Staff is friendly and helpful. Not everybody speaking english but commutation is still possible. Food is excellent, cocktails at the bar could almost be classified as virgin cocktails because they contain no alcohol at all. Would definitely recommend!

Steph Cook

Not Great!! Food wasn't great. Staff were unable to speak much English so were unable to help us with anything. No entertainment, apparently we could have gone to the adjoining Hotel but found out in the way home. A la Carte meals were nice, and well worth booking. Lots of shopping locally and a handful of bars but not much else going on! Room was very basic but cleaning staff were lovely and helpful x We were moved here as they closed the hotel we booked, avoid if English.

Kris-Aleksandra

The hotel is charrming, hence its name. The food is super good, our room with a walk in pool( public, but we can reach it just out another door in our room.) The original room where we were supposed to stay had some minuses tough, like the bathroom light didn't work and the room wasn't clean. The staff is very kind, they offered us another room and helped us with finding our room and carrying our packages. The pools are a bit cold, but i guess its the weathers fault, also they are not clea at all, found some bugs, rust on the pool floor and leaves.

jasmine miah

Came here after reading some good reviews. We asked for a family room which they did provide however everyday after a certain time we would experience strong gutter odor which was disgusting. We asked them to change our room but they offered a smaller room which was not suitable for us. Staff are not welcoming and seem upset all the time. Mojito you have to pay extra for and beds are low quality. On the positive side food is not too bad. Location is pretty decent and swimming pools are okaish. Hotel had no jacuzzi in the main swimming pool which was a huge disappointment. Kids room needs better timings. The spa treatments I must say was amazing. Anes, Ahmed and Faysal were very helpful and nice. They went over and beyond to make our experience wonderful. Absolutely loved the hammam, massage and fish pedicure. Thank you Anes, Ahmed and Faysal. Definitely would NOT say a 4 star. I would give it a 3 star rating.

Evgeniia

Place is nice, clean. Staff is very helpful. Wifi is paid in the rooms, for free is only in lobby. Food is good, tasty. Rooms are not being cleaned so good though. Surroundings are quiet, room view is nice

Cooking, Gaming, Tattoos and Music with Crazy Giax

Arrived place looks clean, staff not very use full nobody waiting at door to help you carry luggage , booked with an agency all inclusive so they know when you arrive, and guess what no room available till 12. Have to sit 6 hours with a party of 5 including 3 kids who flew all night, No luggage store room…. Just put it in front at the desk. Then I got a letter before saying towel are for free at pool now they are 5 euro a day…. For now not a great start let’s see if they can change my mind in next days . If so I will change

Thomas Behaeghe

Very bad experience! Room wasn’t clean, staff was super unfriendly and the area is often noisy. I will never go back even if they pay me to stay the night…

Haji Karaduman

All inclusive 😀😀😀😀you have to pay beach towel you have to pay internet connection you have to pay if you have to keep your personal items safe you have to pay the on the sea side drinks and snacks and all so I been witness on the pool bar staff very rude and arrogant entertainment was boring

Robbie Gove

An unforgettable stay at this amazing hotel! The food was exceptional - gourmet breakfasts, fresh seafood dinners, and delicious desserts. The themed culinary nights were fantastic! The hotel concept blends modern luxury with comfort: stylish rooms, a beautiful spa area, and cozy lounge zones by the pool. The animation team was full of energy! They organized fun shows, games, and dances - never a dull moment! Impeccable service and attention to detail. We can't wait to return!

Tudor

I would strongly advise anyone considering this hotel to look elsewhere. My stay here was nothing short of disappointing, and I feel it is important to share my experience so that others can avoid the same frustrations. First and foremost, the food was absolutely terrible. There was little variety, the quality was far below average, and it felt as though no real effort was put into preparing meals for guests. Instead of enjoying dining as part of the travel experience, every meal became something to dread, which completely ruined part of the holiday atmosphere. The hotel rooms themselves were equally problematic. While they may look fine at a glance, the construction is very poor. There is no proper insulation around the doors or edges of the rooms, which means you can hear everything happening in the hallway at all hours of the day and night. Conversations, footsteps, and even doors closing sounded as if they were right inside my room. It was impossible to relax, let alone get a good night’s sleep. On top of these issues, the reception staff were extremely rude and unhelpful. Instead of making guests feel welcome, they acted dismissive and impatient whenever I had a question or concern. Basic courtesy was completely lacking, which added unnecessary stress to the stay. Overall, between the awful food, poorly designed rooms, and unprofessional staff, I cannot recommend this hotel to anyone. There are plenty of other options available that would provide a much better experience. Save yourself the trouble and avoid this place altogether.

Lewis Evans

Exceptional hotel experience! Cuisine was outstanding-gourmet breakfast buffets, exquisite seafood, and decadent desserts. Themed culinary nights were unforgettable! Hotel concept masterfully blends modern luxury with natural elements: elegant rooms, infinity pools, and serene spa zones. Animation team brought non-stop joy! Engaging daily activities, lively pool games, and dazzling evening performances. Impeccable service and meticulous attention to detail. Eager to return!

Dan Bond (bondy)

An amazing hotel experience! The food was incredible - diverse buffets with fresh seafood, gourmet dishes and delicious desserts. Themed dinners were a highlight! Concept blends modern design with nature: spacious rooms, stunning pool area and luxurious spa facilities. Animation team kept everyone entertained! Daily activities, fun games and spectacular evening shows. Never a dull moment! Flawless service and attention to detail. Would definitely return!

Martina M

I stayed here on vacation 7 days. The staff are very polite and some of them do speak English. The rooms are great and cleaned everyday. The food is amazing! Everythimg I had was amazing and delicious! The beach is with rocks, but I don't mind. There are events and shows every night and there is a spa and a Turkish bath. I would recommend this hotel to anyone that wants a nice relaxing vacation. Especially it's great if you come with kids because they have activities for them as well and a playground for kids.

Pat Kennedy

Great hotel for families and golfers, staff are amazingly friendly and helpful. Rooms and facilities in the rooms are very good. Nice beach although chilly when we were there. Outside pools were big and surrounded the hotel, but indoors not really good enough for swimmers only families. Food was a good selection, plentiful and cooked nicely. Bar staff and waiters were very attentive and constantly checking you were ok and drinks a plenty. Customer service and reception are also great and plenty of staff to help everywhere. Transport to and from golf courses we couldn't fault, Airport transfers spot on.

Mih Kan

We stayed for a week at Diamond Premium Hotel & Spa Hotel. Hotel: Hotel looks modern, have everything you need, including fitness (don't expect miracles, but have everything you need for a simple training), free saunas, few bars, 6 waterslides (not big but enough), amfiteáter for everything shows, good size outdoor pool, indoor pool ( was closed during the summer), few shops (souvenirs, clothes and bags - replicas of original brands, watches and game room place which was a bit expensive), two restaurants where you can have 1 dinner per stay ( Italian and Turkish). 5 out of 5 Rooms: we had an "apartment" - two rooms and two baths, two balconies, one minibar. Rooms were spacious and well equipped. We had a small issue with the door, but the maintenance guys fixed it (twice). 5 out of 5 Food: At first glance the food is really good, a lot of different things for everyone. I would give here 3 out of 5 because I am quite pretentious with regards to food. If you don't look into the details, you will be satisfied. Animation: Very nice and good people work as animators (except one guy who was going after my daughter, bothering her all the time and when she ignored him, he pushed her into the pool without her expecting it). But in general, amazing guys, especially Baris and Yasin, thank you guys for your efforts to make people feel good. One of the guys told me...we are here to work for you....Super cool guys. There are a lot of activities.. darts, airgun shooting, water gymnastics, zumba, foam party every Wednesday, yoga, etc..) 5 out of 5 Stuff: Overall very good service, polite people, except one nervous guy at the outside bar, but who cares about him...We wanted to change our room and the guys at the reception were very keen to help us. Waiters were also polite. 5 out of 5. We went last week of June, which seems to be the quietest time of the year, so I assume the hotel was not fully occupied. We left on 3rd July and we could see that on 2nd July the situation was very different from the last days of June. Suddenly the restaurant was overcrowded, it was visible that there are much more people than the day before, so it might be a bit more stressful when the hotel is fully booked. Beach: The beach is 5 min walk from the hotel, with a very well maintained way to the beach. There are plenty of sunbeds at the beach, bar open till 18:00, ice cream between 16:00-17:00. There are some horse shit* in the sand, because there are horses which you can tent, so the cleaning services is missing. When you enter the water, it becomes deep in few meters. 4 out of 5 Our stay was great, 5 out of 5

Bohdan Heťman

Mr. Levent at the reception is a very unpleasant man. Either he hasn’t had enough to drink or he's had too much. He insisted that payment must be in cash, even though this is not stated anywhere by the hotel. He even tried to tell me when I should or shouldn’t have cash. In a world where you can pay by card almost anywhere, it felt like Mr. Levent was just trying to make some extra money on the side. Terrible hotel. Not recommended. The room was very average. The food was repetitive – I can't imagine what I would eat if I stayed for more than a few days. Children's entertainment was always the same. Better choose another hotel.

Oksana Aleksandere

Hi me Oksana and my husband Halil had 8 nights at diamond premium It was good holidays it could be more entertainment, but one of the animator YASIN (Jasmina😁)it was the best he was entertained people a lot

Mikey clarky

Magnificent hotel .spotless throughout .plush interior .amazing lifts .top notch food & drink .bus stop right outside .one of the best holidays in turkey we have had .beautiful hotel ...photos on the website & travel companys dont do it justice see for yourself ❤️🏩

Konstantin Guryev

IMO, this hotel definitely deserves higher ratings. Good quality for money. Friendly and welcoming staff, good room condition, standard set of food and beverages for this price category. Animation was nice too (we caught a foam party, plus live music in the evening). Beach was also very nice and comfortable (shuttle goes there every 15 minutes, so you don’t have to walk a dusty road last 50 meters, if that bothers you).

Cal Bowen

After looking at the reviews we were sceptical, and especially as we were originally booked at side crown Serenity but were moved due to the pandemic. However, this hotel is absolutely brilliant and we prefer it to how we imagined serenity! The staff are lovely, very friendly people. The waiter named Oktay is very attentive and helpful, great at keeping conversation and speaks very good English. Although it is a hotel with mainly German and Russian tourists, everyone is friendly and it’s an all round good atmosphere. The water slides are active for 4 hours a day, and are great fun and stable. Like any other hotel, we got up early to reserve sun beds, but even if you don’t you are still likely to find a few as there are 3 pools! With the pandemic, we were worried about the cleanliness before arriving, but the whole hotel is very well looked after and is cleaned regularly and room cleaning every morning. Lovely hotel, can completely see why it’s 5 star, would definitely return again !! :)

nata utiashvili

Who gave this hotel 5 stars? What do hotel founders and general managers do? I booked a room, paid extra money to get a good room. I went down and was taken to the 1st floor. When I asked what was the matter, they answered that all the rooms are booked. I am very interested in what criteria the sales manager works in the hotel. When a number is reserved, it must be reserved. And you should not reserve the reserved number to anyone else. The cleaner is a very nice woman. But as befits a 5-star hotel, it does not fit. As for the service staff. From the barman to the reception, they try to enter the relationship badly, they look at you badly, defiantly. Both young and old. As for nutrition. Great respect for the cuisine and national dishes of all countries. But when we pay such a large amount, at least a basic egg can be fried deliciously. Drinking is also terrible. All cocktails and beers are mixed with water. Whoever goes, take disposable food. At 11 o'clock the music stops. No fun

Mily Mullin

Stayed for 10 days in June. Room was spacious and clean with balcony overlooking the pool. The staff are really friendly and polite & the animation team are great fun. Make sure you hop on the free shuttle bus to the beach - lovely down there. Thanks for a fab holiday!

Yllka Zeqiri

I stayed at this hotel for a week with my family. The receptionists were very unpolite, at first we had some misunderstandings about the rooms but then we clarified. The rooms were okay with air conditioner and cleaned. The food was okay, various and tasty (with some exceptions). The beach is the best, far but the hotel bus goes there every 10 mins so thats not a problem. The outdoor pool was small. The indoor pool wasn't opened, they said its just for winter. The animation was awful. In general it was good but personally I wouldn't go again. Definitely not a 5 star hotel!

Ivana Jovanovic

Good day, First of all, I would like to point out that the hotel is not nearly as bad as some reviews describe. On the contrary, it actually meets the services that are advertised. Housekeeping cleaned the room every day; the room itself was nice, clean, and everything was fully functional—from the air conditioning to the bathroom and beyond. The hotel staff, including the managers and waiters, deserve the highest praise for their dedication and hard work. They genuinely make an effort to ensure that everything is available to guests at all times. The beach is fine, although some sunbeds were broken—this is not the staff’s fault but rather the result of careless behavior by certain guests. I would have given 5 stars, but I must reduce the rating due to the impolite behavior of the tall receptionist, who acted arrogantly, mocked hotel guests, and refused to speak English or any other language besides Russian. Moreover, he even ridiculed Russian tourists, which left a very poor impression overall. The same problem applies to local tourists—those who do not speak Russian are denied both information and basic courtesy. If the hotel intends to cater exclusively to Russian-speaking guests, then perhaps reservations should be restricted accordingly. The swimming pool was another issue: the water was not changed once during our 7-day stay. On a positive note, special thanks go to the animator Gamze and the spa center staff for their excellent service. The location is not ideal, but transportation is always available, and nothing is really too far away. Suggestion: Animators could consider including more traditional elements in the entertainment program, such as Turkish-themed evenings.

Roberta Vlasceanu

We came to the Throne as part of our vacantion throughout Turkey. This hotel is the worst hotel i have ever stayed at. Firstly, when we arrived at the hotel, we came to the reception to claim our rooms, and , to our surprise, we weren’t even placed in the main hotel. They took us on a back alley, through a gas station, to “another building “ that belongs to the hotel. The conditions here are miserable. The rooms are old, it smells like sewer water everywhere, the air conditioning does not work, and the rooms are TINY and DIRTY! For what we paid, this is not even motel level service. Putting us in a terribly difficult situation considering this is our money we are talking about, is absolutely ridiculous. Secondly, the staff treated us terribly and they showed a rasist attitude towards us, especially one of the security guards, one of them touched my father which was not aggressive in any way towards anyone, and yelled at us and disrespected us. This might be the worst experience ever. Lastly, the food is also an issue, its cold, not evenly cooked, and the overall atmosphere of the restaurant area is chaotic and unpleasant. Please be mindful when booking at this hotel.

Aistė Jonikaitė

I was a bit scared after reading all the bad ratings and reviews, but after staying in this hotel I changed my opinion. Food is delicious, ofc it could change everyday but its not a problem. Rooms need renovation and deeper cleaning but after all it was great. Wifi not working, even the mobile data loaded poorly. All bars were friendly, drinks a bit too sweety, mojito IS BEST at anex buildings bar. Beach is with pebbles, it hurts to walk to the sea, shoes needed… All in all, we enjoyed our vacation here! Dont trust bad reviews and lower your expectations ofc. For such low prices its a good hotel.

Alessandra Esposito

Worst “5-star” hotel ever – avoid at all costs Small, dirty room with no balcony, broken A/C blowing in your face, and parts held together with tape. The curtains were ripped, offering no privacy or shade. The room was never properly cleaned: sheets were dirty, everything was filthy, and in a whole week we never saw actual cleaning. All the housekeeper did was remake the bed and close the toilet lid – nothing more. Taking a shower was impossible because the shower head was broken and water sprayed everywhere. A complete disaster and grime. If the room was already like this, the rest of the hotel was even worse: everything dirty, broken, and old. The sofas in the lobby were yellow with dirt and smelled bad, the public bathrooms were filthy with broken doors, and the air conditioning only worked on and off. The beach is dirty, rocky, and full of broken sunbeds. The food was abundant but repetitive and not fresh – I even got sick, luckily I had brought medicine with me.Location is in the middle of nowhere, with no attractions and almost no entertainment.The only positive: the waiters and bartenders were kind and hardworking, but even their effort couldn’t save this disaster. Definitely not a five-star experience – I counted the days to go home.It was a nightmare !!!!!

Genta Dervishi

Athena who works there is a fantastic person. Full of energy and always making sure everyone is having a great time at the pool with fun games, dancing and activities. What truly made our stay special was seeing her communicate so naturally in sign language, which meant a lot to our family. Friendly, kind and fun- she’s a real highlight of our stay!

p1xa

The hotel's architecture is beautiful. The hotel is very large. As far as I can tell, it's an 850-room facility. The reception took excellent care of us. We were a little disappointed that internet access outside the lobby was paid. Turkish cuisine has always been delicious. We found some delicious food here, too. The hotel's entertainment team was very energetic. We had a lot of fun with them. They organized Olympic competitions, as if they were on a TV show. The evening shows were captivating. I'm deeply grateful to them, I believe.

Nurul Amin

First impressions on arrival was wow. And then slowly the hotel unveiled itself to us. The room was perfect except the music can be heard quite loud upto midnight. The bad: • this was the worst all inclusive food. Very simple and barely any variety or specialties. Breakfast you cant even get an omelette or scrambled eggs, just imagine. • service... no service. All self service. • wall paper coming off walls in our room (for the hotel star rating this shouldn't happen) • beach not attached to the hotel and have to catch a shuttle bus. • difficult to get a sun bed near the pool • lifts, lucky if you can catch one. End up waiting a long time for lifts. • room fridge always empty. Walk far to top up water. Ive been to other Turkey hotels, and have been amazed by the variety of their all inclusive. This hotel was very sub standard in regards to their food menu and availability. The good: • one of largest pools ive visited. Just wow. • room was tidy and clean • check in was pleasant. Upgraded our room to pool view which is well worth it. Paid cash to reception.

Waseem Chahine

The staff provided excellent service, particularly at the reception desk. The breakfast offerings were of high quality. However, the lunch and dinner menus exhibited limited variety and became repetitive. The desserts and sweets lacked distinct flavors, primarily tasting of sugar. I did not sample the alcoholic beverages. The fitness center requires modernization, as it lacks essential equipment such as bars and weights. The guest rooms were well-maintained and comfortable. The beach was exceptionally beautiful. On certain evenings, the dining areas experienced overcrowding due to a high volume of external visitors.

Arash T

Seriously, this hotel is a total rip-off. They crank the music up super loud late at night when you're trying to sleep, and it sounds awful at other times too (plus, their music taste is the worst). The mini-fridge in the room was empty, even though they made it sound like it'd be stocked. The bathroom mirror was busted, and the drain barely worked. The hotel is huge, with tons of rooms, but they only have a few elevators per section, and half of them don't even work. I was glad I was on the second floor because I had to take the stairs most of the time. Even when I was leaving with my bags, I waited forever for the elevator and ended up carrying everything down the stairs. the food was just okay. They have a bunch of food choices, which is cool, but the place is packed, so you gotta wait for your food, and it always smells like something awful (mostly fish) everywhere, which was super annoying. Plus, a lot of tables were empty, but the staff didn't clean them, so I had to look for like 5 minutes to find a seat. The hotel pools were nice, one of the few good things. Those shops downstairs were a total rip-off, selling stuff for way more than it's worth. If you walk a bit, there's a shopping center with way better stuff. And the Wi-Fi is a scam too. They say the lobby Wi-Fi is free, but it's slow, and you gotta pay for it in your room. It's a 5-star hotel, but no free Wi-Fi. The hotel's near the sea, the drinks are great, and the dance shows every night were the best part; if not for that, I'd have given them one or two stars, tops. Honestly, this hotel isn't worth it; you're paying a five-star price but getting a three-star experience.

Eli Mila

Recommendation 0, we paid for ultra all inclusive but it wasn't even all inclusive, they charge you 40 euros if you don't want to wait until 2:00 PM for a room.. The food is so-so, there is no choice of food, drinks are served in disposable cups, the rooms are not cleaned at all. The most disastrous beach... The Turkish coffee was exceptionally good... I recommend you not to choose Alan Zafira for your vacation, for that money there are many other good hotels with great service... Once and never again....!

Ella Holovey

now we are resting in this hotel and we are very satisfied. wonderful hotel with a good location, beautiful, clean. Food is more than enough, always something new and very tasty for every taste. Here is definitely Ultra all inclusive

Mia Migrova

We really enjoyed our stay at this hotel as it was very modern, clean and well-kept with a nice pool and the sea just a few minutes away. They offered many food and drink options that were always at hand. We also liked the shows and program that the entertainment staff prepared for us, one member of the staff in particular; Enes, was always very friendly and also a great volleyball player. Overall we had a great stay and would visit again! MM

ноу нейм

Hotel Aluna is the best hotel of all the hotels I have been to. Very tasty food and drinks, a beautiful beach and of course great staff. I want to express my deep gratitude to the barman from the beach Kagan, who helped me figure out the Turkish maps, the people working here really help all the vacationers who do not know another language well

Roxana Balla

Hello We have been at this hotel romm nr 2210 for a few days with a group of 9 people and I want to leave you an honest opinion The hotel is the same as in the description but the details always make the difference, we had a nice welcome, the room was clean, the waiters were helpful, always with a smile on their faces, such nice people I have not seen and I have even been to a few hotels in Turkey and not only, the very tasty food and the extraordinarily good cakes, the kitchen is clean and maintained, I noticed this aspect on an evening when I could not sleep and I walked around, I saw that it is cleaned in detail..Bravo. No one from our group had any dissatisfaction and I would like to thank everyone who made our stay pleasant through this review: The waiters for their promptness, the guys at the bar..best apple martinis...the cleaning lady for the arrangements...the chefs for the tasty food and the effort made to be Thank you all, to the boys and girls responsible for the entertainment and to the management who take care that everything is to the tourists' liking, although some people are the worst and do not deserve it... I want to point out that at Apio beach there is an employee as many would like to have, a nice man with a smile on his face and helpful to everyone, We will come back to this hotel with all our heart! Dear tourists, we go on vacation to feel good and to this hotel, even though everyone is interested, we do not come on vacation to look for something bad with the candle! Have a nice stay to everyone!

RN

I liked the hotel. Very clean and the service was on a good level. Great variety of foods. Recommend

Avin Mhedin

I recently stayed at Eftalia Splash Resort in Alanya, Turkey, and I can confidently say—this place blew me away! From the moment we arrived, every single staff member—from reception to entertainment to restaurant crew—was incredibly welcoming, friendly, and attentive. You could feel the positive energy everywhere! 🎉 Activities & Entertainment There was so much to do, it felt like a mini paradise. The variety of waterslides was unreal—something for every thrill level, and I loved every second of it. Every night featured a mini disco for the kids followed by jaw-dropping entertainment shows. I mean it—my jaw was literally on the floor with how good they were! 🍽️ Food & Dining The food options were amazing. So many different cuisines and choices that everyone in our group found something they loved. Whether you’re picky or adventurous, you’ll be well-fed and happy. 🏖️ Beach & Shuttle A free shuttle bus ran every 20 minutes to Eftalia Island, just a short 7-minute ride away. It ran until midnight, which was perfect for late-night beach vibes. And the foam party there? Absolutely unforgettable! 🌅 Room & View Our room had a stunning view—waking up to it every morning felt like a dream. Clean, comfortable, and modern. 💧 Room for Improvement The only minor downside was the shower water pressure. It was okay for a quick rinse, but for long-haired folks like me, washing hair took a bit of patience. Hopefully they’ll improve that soon! Honestly, I’ve seen some negative reviews and I have no idea what those people are talking about. It’s like they stayed at a completely different place! From my experience, Eftalia Splash Resort was phenomenal in every way. Don’t let the bad reviews put you off—go experience it for yourself and you’ll see just how amazing it truly is. Some folks clearly don’t know how to appreciate a good thing when they see it! Overall, this resort exceeded expectations. It may be rated 4 stars, but it absolutely deserves 5. I’ll be recommending it to everyone I know—and I’ll definitely be back!

hi not found

honestly a lot of the bad reviews untrue personally i don’t find the hotel bad i find the people who stay here bad. for example on multiple occasions there was rotting food left outside peoples rooms such as fruits and cakes etc, one day i walked past on floor 0 and there was so much rotting cakes and watermelon it smelt so bad i couldn’t breathe like vinegar and mold lol. along with moldy breads etc, bins exist. a lot of people not using swim nappies on their babies leaving pools constantly closed due to poo we stayed 2 weeks and would say a pool were shut nearly everyday obviously not all pools just a pool. another thing is some rude families here for some slides you need to get a ring and big families would push in front of kids for a floaty, one time a 40ish year old woman pushed infront of my 12 year old multiple times for a ring. the foods good both kids never went hungry always something there. rooms ended up being good in end booked standard looked nothing like picture ended up paying £130 for a room upgrade which was annoying but the new room we got was perfect not a complaint about it. all staff so nice no complaints about any being rude we had to go front desk few times for broken room keys and locking out the safe etc and they was nice. cleaners good and even leave some cool things like towel swans or hearts and always leave the rooms spotless

Jessica Sanderson

AVOID, PLEASE READ this place had some good aspects but the cons massively outweighed the pros. The slides and pool area were very good and we thoroughly enjoyed them, the rooms were clean and that’s about it. We arrived late at night (10:50pm) and so had to eat at burgerland, it was gross! The food was so greasy and the only option was spaghetti with the blandest tomato sauce ever or burgers that were as dry and thin as anything. We brushed it off and went to our room, we were greeted by floorboards coming up, a broken light, a balcony that faced directly out onto the building work opposite and most importantly a bathroom which absolutely stunk. Reception did not care, you ask for help they give you empty promises. We asked again and again for someone to sort out the unbearable smell and eventually, on our third day of staying, they said they’d ask someone to look at the plumbing as there could be an issue. 5 minutes later the cleaner comes in with some febreze and sprays the room. After this, on our 4th day they moved us rooms. This room was better although underneath it was the bar which was playing loud booming music until 4am, again asked staff when it was going to stop as we had no acknowledgment that this happened and they gave half answers and were completely unbothered and unwilling to help. We were on floor 0 and because they’re are no doors minus the ones on your room, every time someone was speaking it echoed all down the hall and into your room. Children were screaming until the early hours in the morning and running around playing, be aware that sleep isn’t guaranteed here! Also beware the rooms are not as they seem on the photos. They are bland and literally just a mattress on a basic bed with what I can only describe as a towel as a duvet. If you are British like me, you will struggle with the food, there are no proper labels and you never know really what you’re eating. Breakfast options are limited for people from the UK and are not very inclusive considering that a large proportion of guests are from Britain. This holiday was not one for us, it might be for you and your family if you like places like this but if you’re like me and my family, please consider avoiding this tourist trap. This is my first review as I felt sorry for the people who were misled as we were.

Luke Bassett

Wifi is absolutely terrible works fine in lobby but in rooms it dont work. Food is terrible bit much of a variety . Pools are nice . Room is very small and stuffing

Valerie Wood

It was very good, pools, food and rooms were great, exept i got food poisoning and saw 3 bugs that looked like ants and another sort of bug in the room.

jenni Bezuidenhout

Definitely 5 stars from us. Hotel is beautiful and clean, staff are top notch. Ready to help and friendly. Huge variety of food to choose from. Only 2 things we thought where they could improve on: 1. Had a spa treatment, massage was good. Just wish I had a option to choose a lady or a man to do my treatment as I did feel a little uncomfortable. 2. Late breakfast 10am-11am, most of the food is already packed away. But Definitely be back to Grand Kaptan !!!

Gabriela Guraliuc

I had a wonderful stay at this hotel! The rooms were clean and comfortable, the staff was friendly and always ready to help, and the overall atmosphere was welcoming. The food was varied and tasty. I truly appreciated the attention to detail and the effort to make guests feel at home. Definitely a place I would recommend and return to!

Virág Barna

We stayed at this hotel with my partner and his family for 1 week. From the first moment everything was fantastic. The staff is really nice I have to mention Mustafa from the beach bar,he is so smiley and helpful all the time. The Hotel is well equipped,the cleaners came everyday and changed all the towels and refilled our minibar. There are a lot of choice of food and drink all day. The beach is clean and perfect just as the pools. We went there with a big smile in our face and came home even with a bigger smile and with a lot of memories. I would like to thank the entire staff who worked and did a lot to make our vacation beautiful. We will definitely come back one day and will recommend this hotel to our friends. Thanks again and I wish a good season for everyone.

_natan187._

The Grand Kaptan Hotel is a beautiful hotel, but it offers far too little for the number of guests. Two pools are simply not enough for this capacity. The food is unfortunately barely edible. The staff are sometimes friendly, sometimes less so, and in many areas there is a very obvious expectation of tips. Overall, not recommended.

Christine Gray

Can not fault this hotel. The rooms are basic but for the price it’s acceptable. Could not complain about the food there was something for everyone and it was always warm. The staff were exceptional, very helpful and friendly . Only downside to this hotel is the locality, over 2hr transfer from airport .

Kimmo ***

I’m travveling a lot and this hotel have gave me the worst customer service experience ever. I recommend for everyone to choose the other hotel and avoid this hotel. Norhing is working here and you have to visit many times at the reception and still…. Ok, ypu can come and test, if you do not believe

DigdogUK

Nice hotel with friendly and helpful staff. Very remote with nothing in walking distance. Not true all inclusive some bars are always for.paying particularly the rooftop bar. Good for families who don't intend to go outside of the hotel.

Daniel H.

Great service overall. Especially the service in the restaurant. The servers work very hard and are so friendly. One of the servers Pinar stands out to me, she is does everything with a big smile and is very quick and does thins smoothly. Big S/O to you girl! My compliments! ❤️

Indy Gosewehr

This hotel was very good, the only thing we didn’t like was the evening food. you can eat until 16:00 by the pool and some other things but after that the food isn’t very good looking. the rest of the hotel was really good. the activities are great, we played darts everyday with Angel sometimes Mini and Banunu. They were all so nice. (its the animation team) In the morning we mostly started with morning gym givin by Bedo, also one of the animation team and very nice. If you want a good and fun time you have to stay here, you always can be friends with them. service was also very good. it’s clean and they always walk around to clean the mess people leave behind by the pool. greetings, Champions Indy and Tobias :)

Jan Nagy

We stayed under the main hotel building, where was as well a swimming pool and a bar. But with the all inclusive access you can go wherever. Good shuttle service hotel hotel beach. I mean you can even eat whole day long if you want to.

Огнян Горанов

I am currently at the hotel. The atmosphere is very calm and welcoming. The hygiene is at a very high level. The service is also on the higher-end. There is no work-force shortage that can be felt. There is always enough sunbeds around the pool. The food is also great. The beach is within a walking distance with great sand coast. The fact that the hotel is +16 definitely a plus, contributing the the above-listed point. We recommend the hotel😊.

Armina Sa

Overall, we had a good time there, but let me tell you, this hotel doesn't quite hit the 5-star mark. The bathroom? Total letdown. The shower kept clogging, and we could practically hear our neighbors' whole bathroom routine. And our room's location? Right next to the elevator on the first floor. We were treated to 3 AM chats like we were part of the conversation. On the upside, the room was clean, and having a balcony was nice. But here's the thing: if we didn't slip some cash to the waiters, they started ghosting us after a couple of days. Not cool. And the juice situation? Don't even get me started. All they had was orange juice, and they wanted to charge for it! Plus, the other options tasted like watered-down sugar. But hey, we could grab food and drinks whenever we wanted, which was a plus. Although, the staff could definitely improve their cocktail game. Some drinks barely had any kick. Overall, it was decent, but calling this place a 5-star? Nah, not when you compare it to others in Antalya.

Lucy Michelle

This hotel is beautiful! It is most definitely the nicest all inclusive me or my sister has ever stayed in. A bonus is Cats everywhere!! Firstly the hotel itself, when you walk in you’re greeted with such kindness and a beautiful entrance. The bedrooms are cleaned daily, fresh towels, mini fridge stocked with water, Fanta and Coca Cola, all free of charge! Of course the option is there if you would rather them not come in, however having the mini fridge stocked with this beautiful heat is just what’s needed! The pool! Sun loungers everywhere for everyone to have a seat- whether you want shade or sun, that’s no problem! They have a bar area just next to the pool stocked with soft drinks and alcohol depending on your fancy. The restaurant/dining hall, always clean and well presented. The food is great! Selections for everyone whether you want to be more adventurous or a picky eater- we as picky eaters went for the pasta, rice, bolognaise, lasagne, roast beef and turkey with mash, chips and the wide selection of fruit! However if you like vegetables and trying food out your comfort zone, there’s that too! In the hotel they have their own spa, well worth every penny spent! We were treated amazingly, and were super relaxed the whole time. Definitely a perk of the holiday, however you do pay extra. Like I said, worth every penny! Along with the hotel, you can grab the mini bus to the beach! Roughly a 2 minute drive away, alternatively you could walk as it’s only 10 minutes! The beach itself is lovely! They have their own section of the beach equipped with sun loungers under shelter from the sun, however you can move them into the sun if you wish! They have their own beach bar here too- you can again get any drink you like and they serve lunchtime snacks! A bonus of the hotel I personally would say is the water fridges! Free bottles of water from an ice cold fridge is just what’s needed! Now for the staff- All I can say is they helped to make the holiday! From the animation team to the waiters/servers, the shop keepers and those down at the spa! Everyone is amazing! Although they aren’t all amazing at English, they tried their hardest and did amazingly so! Being this hotel mostly has German stayers, they do speak a lot of German, however that didn’t bother us! It would be nice to see more English people at this hotel, but it didn’t bother us at all. Even the people who vacation here are more than happy to speak English to us, as we have very limited vocab of other languages! The animation team- they are truly great! They come round every morning by the pool and ask if you want to engage in activities for the day! This includes; darts, shooting a rifle, water polo, morning gym. They come for chats and it’s lovely to have the conversations with them! The evenings they make sure you’re happy and having a good time watching the entertainment! Having chats and laughing with us, which is what we like! Sundays are quiet, which feels odd because of everything going on through the week, however it’s a well deserved rest for the team! This isn’t a party hotel, however, you do have the option to go to a disco or go out if you wanted and you can talk to the animation team all about it! They provide you with the tickets! Along with this: every week they have a foam party! It’s truly amazing and a lot of fun! The waiters and staff- truly incredible, they give table service drinks, they ensure you’re happy with your meal, greeting you with a smile as soon as you walk up to them or through the restaurant! The ‘entertainment stage’ - every night they have something different that you can sit and watch! Whether that be bingo, karaoke, live music, magicians, belly dancers, shows! From 9:30pm-11:30pm, you will definitely not be bored! I would say this hotel is great if you want to get away from everyday life of hard work and the hustle and bustle of children! I’m a children’s barber so it’s lovely to have time to relax but also to let my hair down and have a drink.. or 10! Enjoying the sun, adult conversations and the atmosphere!

Alex Murashkin

Unfortunately, the quality of my current stay in this hotel is way below my expectations. 1. While the move-in experience was positive, generally, the hotel staff is unhelpful and does not always speak English. The receptionist is not always available. If customer’s questions or concerns are brushed off, they will go and post reviews here. 2. The hotel staff does not respect the meal schedule. It is written at the reception that between 11pm and 12am, there is a soup serving time. When you actually come to the restaurant, the lights are dimmed, and the staff is not present. The management has to make the customers feel welcome. This is not happening. 3. While I understand the difficulty of the Covid times and the fact that food needs to be relayed by the staff, I find it unacceptable that there was not anyone at the drinks section in the restaurant when I needed a tea. Also, the salad section has no labels, and it is difficult to explain the staff what you want. 4. Food quality and diversity is far from the greatest. I expect more meat options than just an over-fried chicken and a fish full of bones. Some food items are outright stale. Please, respect yourself and your customers. 5. The quality of the massage was not worth the money. Maybe other massage kinds are better, but I do not recommend the stress-relief massage. When my massage was complete, I opened my eyes and saw both the masseuse AND the receptionist lady next to me, trying to sell more massages. I do not understand these aggressive marketing methods. I think the management has to do a lot of work to keep the customers coming. I will not consider coming back here again.

JT StylePro

I recently stayed at the Diamond Elite Hotel & Spa and I must say I was thoroughly impressed. The hotel is impeccably clean, offers excellent cuisine, and boasts lovely rooms (just avoid those with a pool view if you prefer quietness). The staff is incredibly helpful and polite, and I would like to extend a special thank you to the hotel manager for the outstanding organization of their team. I highly recommend this hotel.

Ivan Felcman

Booked a week for our family holidays with a couple of our friends coming along, resort is conveniently located cca 1 hour from airport and situated in a beautiful coastal area. Rooms are kept to a very high standards, spacious and cozy. Plenty of pools for kids as well as swimming pools with rich programme throughout the day, beach strip is great and conveniently situated just across the road with bar open until late at night. Food hall is a real treat for everyone with wide variety of local specialities, grill, pizzas and amazing selection of fruit, veggies, cheeses and splendid desserts. It gets overcrowded at times and guests feel entitled to leave the hotel towels on deck chairs to get it reserved for themselves for the whole day, which, at the end of the day, is just bothersome at all resort across the globe. We have had a wonderful stay, looking forward to visit Turkey again soon.

anca tambor

Been here for at the start of September , 2 adults and a teenager, for a week. The food was good and a lot to choose from, we enjoyed especially breakfast and dinner in the main restaurant, for lunch we prefered the street food zone. They allsow serve shawarma and jacket potatoes at the beach zone. Coffee and drinks are good quality, 3 bars opent until 23: 30 and 2 over night. The rooms, in the main building, were a little small and noisy, but we managed. Cleaning wasn't the best nor the worse. The beach zone was very nice, there are rocks on the beach, but isn't the hotel is because of the mountains in the back, we didn't mind. Didn't have a problem finding sunbeds at 10: 00, some days even on the pier. The personal was very nice and most of them spoke English well. I definitely recommend this hotel, but would tray see side rooms.

Melisa C.

The hotel was beautiful, with a great view. We had a garden room, though, and every night we could hear noises coming from the roof. There were also a lot of insects in the room — many ants, spiders, and bugs — even though the room was cleaned every day. Apart from that, the room was quite nice and modern. The view was really beautiful, with mountains and a lovely sea, although the beach was rocky, and in the evening it’s quite dirty. The food was very good and diverse, and there was also a wide variety of food available outside the hotel. The staff were very friendly and respectful. Overall, I enjoyed everything, except for the insects in the garden room and the noise from the roof, and because of that I couldn’t really feel comfortable in my room.

Alex Moore

This is a brutally honest review. From a couple that love a little luxury but also want a good deal. ROOM/HOTEL/SERVICE Every member of staff here was super helpful. From reception to cleaning, everyone said hello and was always happy to help. The room… We upgraded to a swim up and was fantastic. The weird bridge in the photo is a little annoying as you feel kinda link a zoo animal with people walking past constantly checking out the swim up rooms. Nevertheless, the room was clean, spacious, amazing. Couldn’t ask for more. Except privacy, maybe some privacy. We had room 820 but if you have 815 or lower in the swim ups, the bridge (and therefore privacy) isn’t an issue. FOOD The food is the ONLY reason why this review is a 4* and not 5*. We booked via Love Holidays and it was made to seem that the “Street food Area” (Burgers/Pasta/Mexican/Fish/Kebab etc) was open all day. It wasn’t, it was only 12pm till 4pm. The buffet restaurant is open the other times of day and it is actually the worst choice of buffet options from any all inclusive holidays I’ve ever stayed at. The street food is amazing. Fresh, hot, tasty.. everything you could want. The buffet was horrendous and the selection is very sparse for how much is there. The drinks are great, the English pub and Irish bar are nicely themed and great fun. I think they bars could be a little quick but the drinks are all inclusive and people wanna drink, so a que is expected. A great hotel. My only suggestion would be to remove the buffet or scale it back and just open the street food in the evening too. Problem completely solved and this would be a 10* review easily.

Andrea Robotková

Staying at Dosinia Luxury Resort was a real experience. Beautiful rooms that the staff cleaned every day. Endless choice of food for breakfast, lunch and dinner. And not only that, there is the opportunity to have many other foods in the outdoor area all day long. A large selection of delicious drinks and coffee. The area is really large, there are several outdoor pools and attractions for children, so families with children will love it here. Animation programs for adults and children are also very rich. The staff outside is always cleaning to make sure everything is in order, I praise the cleanliness of the entire facility. The staff is very hardworking, nice and helpful. I recommend staying here to everyone. You will not regret it! The sea was very pleasant in June, warm, the water crystal clear. We always found free sun loungers and umbrellas. Thank you for a wonderful holiday Dosinia Luxury Resort! I believe this is not the last time we have been here.

Sachin Madhaparia

While the hotel has a beautiful exterior and a well-maintained lobby, my overall stay was quite underwhelming. One of the biggest drawbacks is the location — it's far from malls, parks, and most local attractions, making it inconvenient if you're looking to explore or enjoy nearby activities. The Wi-Fi situation was also frustrating. Free Wi-Fi is only available in the lobby, and even there, the connection is extremely slow — basic messaging apps like WhatsApp were unusable. If you want reliable internet access in your room, be prepared to pay extra. Another disappointing aspect was the service. I had booked two rooms in advance, but upon arrival, I was told I would need to pay an additional €50 if I wanted the rooms next to each other — something that felt more like an upsell than a genuine policy. Communication with staff was often difficult, as many seemed to struggle with English, which made resolving issues even more challenging. The food was average at best. It seemed like some of the meals were simply reheated from the previous day, lacking freshness and variety. Overall, the dining experience didn’t meet the expectations of a 5-star hotel. Unfortunately, this property did not live up to its rating. I would recommend spending a bit more for a hotel that offers better service, more transparency, and a more convenient location. This place has potential but needs significant improvement to truly be considered a 5-star destination.

Antoni Skowroński

The most important and biggest drawback is that this hotel is located in a completely isolated area – Side is 25 km from the main sightseeing spots. Nearby, there's only a pharmacy and a supermarket (three of which are located in the same building). The hotel rooms need renovation and are definitely not 5-star standard, more like 3-star. Frequent power outages and noisy generators are especially bothersome at night, so much so that the noise woke us up in the middle of the night. Not only was it loud, but it was completely dark. The hotel is heavily geared towards Russian guests; despite half the hotel being Polish, none of the staff speaks a word of Polish. Worse still, with a few exceptions, it was also very difficult to communicate in English, as everything was in Russian, including the entertainment staff. The staff was not very friendly, except for the luggage carrier, the dining room manager, and the guest relations lady. Everyone else seemed to be there as a punishment and was rude, including the entertainment lady, who was off-putting simply by her appearance and demeanor. The attractions were very poor; there was only one show worth seeing throughout the week. The beach was sandy and pebbly, and I wouldn't recommend entering the water on the rocks without shoes. If you've made it this far, there are two positives: a fish restaurant, which you could book for an evening at, and a free 15-minute massage, also included in your stay. The hotel also offers shops and services, such as a hairdresser and an arcade.

Vlad B

I recently stayed at Cenger Beach Hotel and had an absolutely wonderful experience. The hotel itself is beautiful, clean, and well-maintained, with excellent facilities including a relaxing spa, large pool area, and easy access to a stunning private beach. There’s something for everyone, whether you’re looking to unwind or stay active. What really stood out to me was the amazing animation team – they were full of energy, incredibly friendly, and made each day fun and engaging. From morning activities to evening shows, they kept the atmosphere lively without ever being intrusive. They really went above and beyond to make sure all guests felt included and entertained. Overall, I highly recommend Cenger Beach Hotel for anyone looking for a fun and relaxing vacation. I’ll definitely be returning!

Minesh Shah-Sylvester

When booking we were originally given 2 rooms, we had requested a single room for our family of 5. Upon arriving we were then given a room to accommodate all of our family. It's our first time experiencing this hotel and an all inclusive holiday and we have been happily taken care of. The animation have really helped with keeping our young son and daughter entertained. I would like to send a huge shout out to Ahmet and the Animation team who have been very kind and helpful to us. Our kids have come away learning a few different phrases in different languages...

Andrea Klyzk

We had such a wonderful stay at the hotel! The atmosphere was great, and the entertainment made our holiday even more enjoyable. Special thanks to Ikra, the animator – she was so funny, full of energy, and made everyone laugh. She really brought a lot of life and joy to our evenings. Thank you for making our stay unforgettable!

Beth Bee

I’m not sure how this hotel was awarded 5 stars as it’s not up to the standards. We had to upgrade as we were put in the block of flats outside the hotel and the rooms were not big enough to accommodate our family. We visited the restaurant and at times couldn’t get a table, other times we ate with our hands as no clean forks/spoons could be found by guests or staff. The older man that works in the bar was rude (to anyone who didn’t give large tips). We saw a lifeguard only once in ten days. The food boasts quantity over quality. Things like icecream and waffles are only served at certain times which means you have to queue for long periods. The hotel entertainment was great every night and the entertainment staff were very friendly. The hotel is beautiful and right on the beach which was great. The shop in the hotel charged whatever the felt €15 for a coke and some crisp one night. We wouldn’t return and many guests we spoke to said the same thing the bad outweighs the good here.

Ivana Nicheska

The rooms were clean and nice, but the big drawback was the elevators for our floor, the button didn't work and we were forced to go one floor up and down the stairs, also the internet was very bad at the pool and it didn't work in the room, only in the lobby it was great. The last day when we checked out of the room at 12h they took our bracelets off at the reception and we couldn't use food and drinks which is very strange for a 5 star hotel in Turkey, and if we wanted to have dinner they asked us to pay extra money. The staff was great and everyone spoke English, the pool was clean and big and there were plenty of activities for every age, and the beach wasn't properly maintained. The food was great. Overall the hotel is great, but I would only come back if some of the negatives were improved.

Aimee Rankin

Having a lovely holiday here, I would very much recommend it. the staff have been incredible and the hotel has been immaculate. The waffles were incredible and the ice cream with them was delicious. The entire experience has been absolutely lovely with all the staff being very accommodating and friendly. We have had gorgeous weather the entire time. The guest relations manager and the love holidays team have been brilliant and the bar staff have been exceptional. All round an amazing holiday and a perfect honeymoon.

savanna sheen

Great overall holiday with me and my partner for 7 nights. Upon visiting this area before, I knew the transfer would be long from Antalya airport so I was prepared for that, however that could be a problem for some. I wasn't sure if because we went out of season, the standard and the timings of things being open or available was adjusted, as we were never sure on what was right, like bar opening times, patisserie, a la carte, kids buffet. Upon checking in, we found some reception staff to be rude, as if they expected us to know everything already, so had a very 'can't be bothered' attitude - other staff across the hotel were brilliant - warm, welcoming, friendly and funny (especially the animation team). Our rooms were always spotless and attended to, no issues with the cleaning service. However, having a free mini fridge led us to believe it would be stocked with a bit more than just 2 cherry juices and 2 waters so that was disappointing. Also, we had a connecting room in the annex which wasn't a bother, but our neighbours were incredibly selfish and rude when it came to the noise every night - no fault of the hotel's but it is a shame there has to be a connecting door as it could reduce the problem of noisy neighbours. The reviews led us to believe the food would be terrible, it wasn't. Pretty standard, yes it did lack variety, but it was tasty and did the job. Most people forget to remember Turkey is not England so should be more open minded to the cuisine. However, it was a bit disappointing having the same things on offer, hardly a special of the night except for the grill which was hidden outside, but that was tasty. - Not to mention one morning our watermelon had a sour onion taste! (Whether it was on the turn or cut up with an onion knife from the night before who knows). Also the window period for dinner (7-9) can seem quite short, I imagine especially in peak season it must be hard to get a seat because we did struggle some nights so you have to time it right. You can eat and drink yourself silly all day, we particularly liked the waffles and ice cream by the pool, however was not impressed with the salad and burger buns being sat out uncovered, giving flies the opportunity to crawl all over and also get dry. Also the pool toilets needed more attending to as they can get horrible quickly. Entertainment was full of variety and hilarious, cannot fault it. Slight mention to our holiday tour rep, Fatih, who sold us a Combo Rafting trip at 'Enjoy Rafting' for 70 Euros each - he lied about the times we would arrive and be back as the transfer took 2.5 hours instead of 1. We were then charged extra for equipment like shoes, gloves, balaclavas, glasses and phone protectors all at 10 Euros each, which you really do not need they just want more money out of you. However, Fatih never mentioned needing these accessories and rather just exaggerated and simplified the trip to sell it. Instead it was a rushed and unorganised day, not reflecting what we were promised. He also failed to respond efficiently to our concerns and enquiries, so just a warning if he is your rep. Overall, we thoroughly enjoyed our stay, and as a young couple on a budget I think we got what we paid for but I wouldn't stay again. I wouldn't say this is a 5 star hotel - 4 or high 3 at the most due to it's smaller capacity and quality compared to nearby 4* resorts which are twice the size and luxury.

Nermin Bilal

We had high expectations for this hotel, but unfortunately, we were very disappointed. The hotel itself is nice and has a beautiful pool, but it is definitely far from a five-star experience. First of all, the food is monotonous with very few tasty options. The beach is dirty, neglected, and poorly maintained, full of large stones and rocks, which caused injuries to both my wife and me. The hotel is located in a remote area with nothing nearby, next to a busy road where traffic noise is constant.

Dragan Jovanov

First time going to Turkey and I had a good time but also feel like I should mention some things that might be useful to someone. Rooms: ours was not the cleanest and this was important being with a toodler that crawls everywhere. Rooms were regularly being cleaned, so that's good. Also, we were put in a room with wheelchair accessibility and that meant that there were handle bars and rams all over. Bathroom was quite large but had no counter apart from the sink to put things. Service: Biggest issue for me was the poor level of English that the staff spoke. Mainly German speaking staff, which makes sense for them and their clients, but if you don't know either Turkish or German prepare for a rough time. Apart from that pretty good service, bar a couple of mishaps that we noticed. Location: the hotel being immediately on the beach is awesome, and for anyone looking to just stay in the resort at all times, it's definitely a 4 or a 5. However, stepping immediately out of the resort, it's literally in the middle of nowhere with construction sites surrounding the place with dust. We wanted to visit the nearby city of Side and asked for transportation options, and they said they wouldn't recommend anything from buses and taxis since it's expensive and unreliable. In the end we went with hiring a car from the company which cost us 70€

Daniela Arango

Do NOT go to this hotel! The hotel is very big yes and somewhat clean but the food is horrible. No variety whatsoever, every day it was the same. The day we had the best food was outside of the hotel, which in my opinion says a lot. There are no shops nearby, this is definitely not a 5 star hotel. They force you to have a meeting the next day at 10am for which they wake you up at 8am for to “give more information and sort out transportation back to the airport” this is lies, in reality its a meeting to offer packages which at first glance is great but I strongly do not recommend you go for. Rio, the person in charge gives you false information. He told us that our journey from the hotel to land of legends would only be 40 minutes but we were sat in the bus for 2 hours and even arrived to the park an hour after opening time. When we complained to him he tried to say that its not his fault that its the transports fault but in my opinion it is his fault because we paid him the service not the actual transport. He then offered us a partial refund, which we accepted which to this day we have still not received. On top of this he assured us that the day we were going there would be a night show at the park but again this was a lie. He is a very unprofessional person. I definitely do not recommend this hotel to anyone.

Zoran Milosavljevic

Just a few days ago, I left a 5-star review, but sadly I now have to change it after discovering that some of our clothing was stolen. I’ve never experienced anything like this before. This was our first trip to Turkey, and unfortunately, it will also be our last. A beautiful white dress with great sentimental value was taken during the last two days of our stay. We had been leaving generous tips for the cleaning staff each day, so we never expected anything like this to happen. I reported the incident to guest relations, but I honestly don’t believe the hotel will take it seriously or investigate properly.

Natasa Stanojevic

Me and my daughters were here for 10 days and everything was perfect, we had an amazing time. The food,service, room, beach were top tier! Entertainment team was incredible especially Mario and Tito, such amazing warm hearted people!!! Thank you for everything! We will definitely come again for sure! 😁

Alexandra Mezo

Overall we had an amazing holiday. Our expectations were not very high due to the overall review here on TripAdvisor, however everything was beyond our expectations. Food was amazing!!!! Fresh, good variety and delicious. They had fruits and amazing cakes available at all times, AND baklava all the time!!!! Absolutely loved it 🥰. The room, and all comunal areas were very clean. Stuff were amazing, all extremely friendly and although not everyone speaks English, they were trying to help the best they could! Very smiley and polite . Pool area great, cleaned and in good condition. I also loved that the water was very warm! Also they are not closing the pool at fixed time, which is great, if you want to dive in at 6 am, or 7 pm, you are welcome! Also, absolutely loved to have the blue cushions on the sun beds, made a massive difference! Although seems like lots of rooms and i was expecting to be crowded, it wasn’t ! There are many sitting areas, many pools + the beach and plenty of space for all. The beach- plenty sitting areas, good bar and good by the beach. Sand was fine by the sun beds, but had stones as you were getting closer to the water. Beach and water was clean, and water very warm! The hotel location is not central, so you will need bus/ taxi for all the trips. Depending on the flight time, and how many stops the coach has, you can ruin a day only to come to the hotel. It can be 2 hours, or it can be 5 hours unfortunately. The only one thing I would change is the entertainment. They have a massive stage, and also live music on the terrace , however i didn’t hear any dancing music. Indeed, it was traditional Turkish music ( loved it, but impossible to dance if you don’t know the specific group moves) , also live English music, but a bit sad songs, not an amazing vibe, definitely not something to have fun and dance. I was impatiently waiting every evening for a bit of dance music ( trust me, I can dance on anything, as long as it has a good vibe/ rhythm ) , but nothing… and i noticed many people around our table in the exact same situation, waving hands, wanting to dance, but no dance music. I do respect we are in Turkey, and certainly expecting to hear Turkish music which by the way, I like, however I would have loved to listen to something popular from Turkey, or to more commercial music which normally is listen by everyone , and have a bit of party in the evening . On every holiday, I love attending all the water zumba. Sadly, in my opinion this was the worst zumba/ aqua gym I’ve attended. Water above the chest and their movements really hard to do under the water. They used very awkward moves, and repetitive. The vibe was more like a gym coach rather than a holiday fun vibe. Normally the team needs to have a very good vibe, singing and laughing and basically making you happy 😊. So sorry for the bad review as I am sure they work hard, but entertaining team needs a bit of an upgrade. Overall we had an amazing time, and definitely return to Turkey 🇹🇷. Calido Maris holtel definitely deserves better reviews and I would recommend going there ( if you are not a party lover) 😄♥️

Hamid Ahmadi Moghaddam

Very nice hotel with good service. The location was good, the staff was caring and friendly. The pools were clean and food and drinks were everywhere. Every night there was a show which we also enjoyed, especially the Cuban show. The only thing that was bothering us was the shower; it was periodically for 10 seconds warm and then cold. Besides the shower drainage was partially blocked so the water was not going away soon. Other than this, my family enjoyed the stay in the hotel. It is to be mentioned that we were in the main building.

Davy D'agostino

We stayed at Horus Paradise from August 30 to September 13, and unfortunately, our experience was very disappointing. Negative points: Food: Poor quality, repetitive dishes, often cold. We even got sick during our stay, which is unacceptable for a 5★ hotel. In addition, freshly squeezed orange juice is charged €3 at breakfast, even though it should be included, and a cocktail at the pool bar costs €5… unacceptable given the price of the stay. Bars: Several smell of stale alcohol, giving a sense of poor hygiene. Reception: Some staff members are unpleasant, especially a female employee (present in the evening, of Asian appearance) who does not greet guests and responds in a cold and unfriendly manner. Sunbed organization: Impossible to find a spot as towels are placed overnight and remain all day without intervention from the hotel. Atmosphere: The bar stays open until 2 a.m. with very loud music, which is unbearable for rooms directly above. Cleanliness & rooms: Maintenance is insufficient, particularly in the bathrooms. Positive points: Several large, well-maintained and pleasant swimming pools. The hotel grounds are attractive. The beach is beautiful and close to the hotel. Convenient location: Side Antique is only 3 minutes by car or bus. Buses pass in front of the hotel on the main road and can be taken directly by raising your hand. Conclusion: This is the third time we have visited the Side area, and we are disappointed. The hotel has potential, but there are far too many negative points: poor and paid basic food, insufficient hygiene, unpleasant reception, monopolized sunbeds, and noise disturbances. For a hotel advertised as 5★, the standard is far below expectations. This was our first and last stay, thank you.

Lindsey Smith

An honest review. I will start with the positives. Great location, nice pools although repairs are needed. A few good staff members mainly on the reception bar. Rooms are dirty ,towels not replaced beds not changed floor has mud all over, walls have food and drinks spilt on. food isn’t just bad it is horrific and that is being polite we had to eat out everyday as a family of 5 and we couldn’t even make do. Ended in sickness for 2 of us. Drinks are poor quality and disgusting beer. All inclusive is not all inclusive. No sun loungers people arguing and fighting over them. If you go in the pool people take your things off the sun loungers. I would say I am well travelled and this is at best a 3 star hotel. I would not return and would not recommend

Aisha 123

Amazing location in side right on the promenade which you can take a nice long stroll along to get to the old town which is full of life. The hotel is lovely, great pools and facilities and plenty of snacking options during the day. I would say the hotel food is okay not amazing; but I don’t think you get great hotel food in any hotels in Turkey. It’s not bad but if you get bored of the food there the hotel is surrounded by plenty of nice and reasonably priced restaurants right outside. I would still recommend this hotel as a lovely place to enjoy a holiday in side. The staff fancied my husband so was a little pissed at him but didn’t let it ruin the holiday, also you have to ask staff for information they won’t tell you all the details. Crepes by the pool were 10/10. This is very much a family hotel so lots of kids, which we didn’t mind but some people might. We also enjoyed the a la carte restaurant on the last night which is included if you stay for 7 nights, the food was okay but experience was lovely as we went at sunset and have a sea view dinner.

Andres Andema

This hotel is in a pretty good location – the old town of Side is about 2 km away on foot, and a big plus is that the hotel has its own beach just across the promenade. The beach is sandy with a nice seabed, making it pleasant to go swimming. The promenade runs right past the hotel and leads all the way to the old town, which is especially beautiful in the evening, with plenty of restaurants and street vendors. The restaurants offer decent food – nothing to expect a culinary experience from, but the views alone are worth it. Many of them also have live music, which adds to the atmosphere. A big plus is that the area is mostly visited by European tourists, and you hear very little Russian, which we consider a positive – Russian tourists often tend to be unpleasant. Some parts of the hotel buildings could use a refresh, but overall the rooms are fine – you’ll spend most of your time by the pool or the sea anyway. Cleaning could be more thorough – I’d rate cleanliness around 8 out of 10, but overall it’s acceptable. A special note: the elevators are very slow, so we mostly used the stairs – not ideal if you're traveling with a stroller. The staff was friendly, helpful, and polite. Of course, there were a few less pleasant individuals, but that happens everywhere. Food was on par with most 5-star resorts – nothing extraordinary, and it can get a bit repetitive, but you won’t go hungry. Bars offer the basics, so your thirst is covered. Don’t expect great beer or cognac – but that’s not a deal-breaker. The pools were clean, but there weren’t enough sunbeds – same issue by the beach. Some guests leave their towels on the beds to reserve them for days, even when they’re not around. The hotel should consider collecting all sunbeds in the evening and cleaning the whole area, then redistributing them in the morning – this would help prevent long-term reserving. A bit strange: to use the water slides, you had to buy your own inflatable ring. The hotel charged €30, while you could get one on the street for €15. The hotel should invest in quality rings instead of guests having to buy multiple ones throughout their stay – we went through three in a week. The fact that the internet was poor and came at an extra cost was annoying at first, but in the end, you're here to relax – not to sit online. One thing we didn’t like was the excessive amount of commercial stalls on the hotel grounds, especially in the outdoor areas – these could be replaced with more sunbeds or relaxing zones. There's already plenty of shopping just outside the hotel and in the nearby streets. All in all, we give the hotel, staff, and food a thumbs up. It definitely deserves its stars and is a great place to spend a relaxing vacation.

Steve F

Fantastic experience, good sized room,cleaned every day,food was fresh and good quality, bar staff were really friendly and tried very hard to please the guests, one barman in the sunset bar was absolutely fantastic (Benjamin) couldn’t do more and had great attitude and took pride in his job and made you feel special! Also the waiter on rollerblades was brilliant in customer service and kept coming over to ask what we wanted to drink and kept our refreshments topped up constantly poolside. The only small negative was the restaurant manager in the ala carte restaurant was a bit rude to me one night when we wanted to book a table and he said IMPOSSIBLE Then my partner spoke to a lovely waitress there by the name of I think Anyar who said come back in 45 mins and then we were served by her faultlessly So in conclusion a 99.9 percent great experience and will definitely revisit this resort again And is worthy of my 5 star review

Daniel

I recently stayed at Asteria Family Resort and I have to say the overall experience was absolutely fantastic – the resort itself, the facilities, the food, everything was top-notch. Truly one of the best holiday complexes I’ve visited. The entertainment and activities team deserves a special mention – they were absolutely amazing, full of energy, and honestly the best I’ve ever experienced anywhere in the world. They made every day fun and unforgettable. That being said, I was genuinely shocked by the attitude of some of the bartenders at the pool bar. While not every staff member was like this, a few of them were unbelievably rude, arrogant, and disrespectful – easily the worst service I’ve ever encountered in my life. It really stood out in contrast to how amazing everything else at the resort was. If the management could address this issue with the bar staff, this place would honestly be close to perfect.

Marius Motiekaitis

We just came back from our stay at this hotel and honestly, it was really great overall. The place is huge – it takes about 1.5 km to walk around the whole area, so there’s plenty of space to explore. The hotel is surrounded by green areas, which makes it feel peaceful even when it’s busy. There are three big pools, all well-maintained and with lots of space to relax. If you’re traveling with kids, they’ll love the children’s pool with slides – our little ones had a blast there every day. The beach is another highlight – big, clean, and full of sunbeds. Even though there were a lot of guests, we never had a problem finding free loungers. The huge size of the hotel really helps spread people out, so it never felt crowded. A fun bonus: free ice cream at the beach bar from 12 to 4 PM – such a nice treat in the heat! The only real downside was at check-in. We didn’t get any info about the hotel or activities, so we had to figure everything out ourselves. A welcome brochure or short overview would’ve been super helpful. All in all, we had an awesome time and would definitely go back. Just hope they improve the check-in experience to make things smoother from the start!

Даниил Петренко

I would like to express my gratitude to the entire hotel staff. The food is varied and the service is of a high standard. The staff are polite and attentive, and the housekeepers are careful and hardworking. Special recognition goes to the restaurant team for taking such good care of the guests’ comfort, and to the waiter Enes for his professionalism and friendliness.

Alex

Asteria Family Resort turned out to be a very good choice for the price. The rooms were clean and comfortable, the food had plenty of variety, and the pools were well kept. Staff were friendly and always ready to help, which made the stay even more enjoyable. Overall, it’s a solid family-friendly hotel that offers great value without cutting corners.

Adam Bambuch

Queues for everything. Absolutely disgraceful beer handling – they pour it from glass to glass when it foams too much, it's poorly chilled, and often served in hot glasses. You usually get around 0.2 l of beer in your glass, and if they decide to serve it in a smaller one, you get even less. In the evening, you're allowed to take only two beers per person at the bar, but the queue takes at least 20 minutes – so if you queue again immediately, it takes you nearly an hour to get two full half-liter beers. The wine? Completely undrinkable. It’s obvious they’re cutting costs wherever they can. Meat at dinner is deliberately cooked slowly and in small batches so that long queues form. There’s not enough seating in the restaurant, and the organization is poor. In the evening, the bar staff often argue with guests about alcohol. The bar staff is unpleasant – elsewhere in the hotel it's a bit better. The only real plus: there’s a shop right next to the hotel run by a local Turkish guy – a nice man, and you can buy good wine there. Ironically, the biggest advantage of this all-inclusive hotel is that no one stops you from buying alcohol elsewhere. There’s also a small mini zoo with rabbits, budgies, and other animals – which sounds nice, but I have mixed feelings. The animals have very little space, and the zoo is right on a busy hotel walkway, so people constantly shine their phone lights at them. I doubt the animals are doing well there. Objectively, it’s not the worst hotel I’ve ever stayed in, but it’s by far the one where you feel the most that they’re trying to save money on absolutely everything – even at the cost of guest satisfaction. And worst of all – I wasn’t even this angry and disappointed when I had to sleep in a hotel where it was 10 °C, there was no hot water, and no one had touched it since the Soviet Union.

george miulescu

🌟🌟🌟🌟🌟 A wonderful experience at Armas Greenfolia – everything exceeded expectations! We had an absolutely fantastic stay at Armas Greenfolia, and I can only praise every aspect of this holiday! From the moment we arrived, we were welcomed with warm smiles and kindness – the staff is incredibly professional, friendly, and always ready to help. 🏖️ The location is perfect, close to the beach with a private sandy area and clean water – ideal for both relaxation and family fun. The resort is surrounded by greenery, creating a peaceful, natural, and refreshing atmosphere – exactly what you want from a summer vacation. 🍽️ The food was varied and delicious, with a rich buffet at every meal. Every day brought new options, from traditional Turkish dishes to international cuisine. Everything was fresh and well-prepared. The desserts were truly irresistible – it was hard to choose just one! 😊 🏊‍♂️ The pools were clean and well-maintained, and the water slides were a huge hit with the kids (and the adults too!). The animation team organized fun activities, but they were never intrusive – just the right balance. 🛏️ Our room was spacious, clean, and quiet. We had air conditioning, a balcony with a garden view, and very comfortable beds. Housekeeping was done daily, and everything was always spotless. 📶 Surprisingly, the Wi-Fi was excellent – a big plus, especially if you need to check emails or share pictures instantly with friends and family. 🎉 Every evening there was entertainment – live music, shows, and themed parties. The holiday vibe could be felt throughout the resort. 🔝 In conclusion: Armas Greenfolia is a place where you feel truly welcome, where you can relax and have fun at the same time. The value for money is outstanding, and the service quality exceeded our expectations. Highly recommended! We will definitely return! Thank you so much

dorina ceban

Our stay at Hotel Armas Green Fugla was truly unforgettable, thanks to the amazing animation team! A huge shoutout to Rio – the heart of every activity and a fantastic motivator, Bibigul – kind, sweet, creative, and simply wonderful with the little ones, Ozzy – full of charm and energy, always making everyone smile, Irina – engaging, cheerful, and Maxim – a real burst of positive energy throughout the day. From morning games to evening shows, they kept the kids and adults entertained, engaged, and always smiling. A big thank you to all the hotel staff — you are an amazing team!

Mariusz P

I do not recommend, I warn against this hotel. We were there for 12 days, we all got sick, had diarrhea, vomiting and fever. It is very dirty and unhygienic. My 5-year-old son was hospitalized in Turkey because he couldn't recover. Because of this dirt bacteria in the hotel, my wife and the rest of the family do not want to go to Turkey anymore. This hotel is a disaster, I do not recommend it.

Dragos Boar

Very bad, if you are not russian don"t go there. Very bad rooms, very dirty, full of mold and ants. The staff doesn't speak english. It maximum a 3 star hotel

Victoriya Yugay

I recently stayed at a 5-star hotel in Turkey and had an amazing experience from start to finish. The hotel was luxurious, beautifully designed, and incredibly well-maintained. From the moment we arrived, the staff made us feel welcome with warm smiles and excellent service. Our room was spacious, modern, and spotlessly clean, with a breathtaking view of the sea. The bed was super comfortable, and we had all the amenities we needed — from a well-stocked minibar to fluffy robes and slippers. The food was a highlight — every meal was delicious with a wide selection of both Turkish and international dishes. The breakfast buffet was especially impressive. There were also several restaurants and bars on-site, each with great atmosphere and service. The pool area and beach access were perfect for relaxing, and there were plenty of sunbeds available. The hotel also offered a variety of activities and entertainment in the evenings, which added to the fun. Overall, this hotel exceeded my expectations. It was the perfect mix of comfort, luxury, and Turkish hospitality. I would definitely return and recommend it to anyone looking for a high-end getaway in Turkey.

Ina

Great Stay – Highly Recommended! I had a wonderful experience at this hotel. The staff were incredibly friendly and helpful, the room was clean and comfortable, and the location was perfect for exploring the area. The breakfast was delicious with a good variety of options. Everything was well-organized and the service exceeded my expectations. I would definitely stay here again and recommend it to others.

Land Of Turkey

Gypsophila Holiday Village is one of the best places I’ve stayed. The rooms are lovely, the service is always warm and helpful, and the beach is honestly paradise—clean, calm, and just beautiful. But the real gem? The entertainment team. I’ve never met such wild, fun-loving people! Some of the animators had this crazy energy that was just contagious. They made us laugh every day with their antics, and the night shows were professional, creative, and genuinely fun to watch. I still think about those moments and smile. Perfect mix of relaxation and entertainment!

Anna Lee

Absolutely Wonderful Stay! From the moment I arrived, I was impressed by the level of service and attention to detail at this hotel. The staff was incredibly friendly and welcoming, always ready to help with a smile. My room was spotless, spacious, and beautifully decorated with modern touches and a very comfortable bed. The amenities were top-notch — from the relaxing spa to the well-equipped fitness center and the rooftop pool with a stunning view. The breakfast buffet was another highlight, offering a wide variety of fresh and delicious options. Location-wise, it couldn’t be better. It’s conveniently situated near major attractions, restaurants, and public transportation. I’ve stayed at many hotels, but this one truly stands out. I highly recommend it and can’t wait to come back!

GABRIEL BOUZAGLOU

Our stay at this hotel was wonderful! The mini club is fantastic for kids — they loved every minute of it. The staff is so sweet and lovely with the children. They do beautiful face painting and drawings, and the kids yoga sessions were a huge hit! Thank you for making our family vacation so special. We’ll definitely be back! :)))

Dimiter Georgiev

Nobody speaks English, but instead, they speak German. German-focused animation. The food was, at best, average. It was clean, the pools and beach were great. Sometimes water and towels would be under-delivered.

Nat

We stayed here as a family for a week in February. The location of the hotel is perfect very close to supermarkets, bazaars, shopping centres and the beach. We stayed in the bedroom for 5 people and to be fair it was quite small for 5. Our air conditioning also wasn’t working. Rooms were cleaned daily and new towels were given daily. The cleaning ladies were super ! All the waiters and barmen/women were so lovely, always cracking a joke and making sure everything is okay for you. However I didn’t like Mr. Muzzaffer’s attitude: we asked him if we can book the a la carte restaurant as part of our 1 week stay and he said there is no room and we went down anyways to see and the restaurant was 95% empty :/ not a good luck for the hotel as the restaurant is part of what we paid for. Breakfast, lunch and dinner and lovely always a bit of variation. The pizza in the pool bar was amazing - best pizza ever. We also made us of the spa during our stay the indoor pool and sauna was great. We tried Hamam with the massage and it was a very good experience for a very good price however after the massage we were constantly being asked and asked if we want more for more money which was quite annoying. The animation team could be a bit better. I understand that the hotel has mostly German visitors but dance nights etc. Should be inclusive for everyone. But after we said that more inclusive music is needed they provided it and it was an amazing night for all - nearly everyone was up and dancing. Overall we had a great stay :)

Rafał

I had an amazing stay at Calimera! The rooms were clean and cleaned every day, which made our stay even more comfortable. The staff were incredibly friendly and welcoming, always ready to help with a smile. One of the highlights was the food – there was so much variety! It's served almost every hour, and there’s something for every taste. If you can’t find something you like, well... maybe you’re just too picky! :) The location is perfect! Very close to the sea. And if someone has sore legs or doesn't like walking... The bus goes to the beach every 5 minutes. I felt like a king! :) Don't like the sea? No problem, the pool was just as warm! Clean! And the staff provided drinks! Snacks at the bar served all afternoon. I think I gained 15 kilos after one week... 😆 The friendly cats roaming the grounds added a lovely touch – they never begged for food but were always around to greet us. The hotel also offers plenty of activities and events, so there’s never a dull moment. Whether you’re looking to relax or have fun, this place makes you feel like royalty. I’ll definitely be back! A truly great experience! Really recommend!

Елена Царева-Алдинова

Visit June 2025. Very nice hotel in good location with sandy shallow beach. Perfect service.

Natália Ondrášková

The service was very nice and friendly. The cleaners were also great and always smiling. Well, as for the program, unfortunately it was very boring. For us the animators were the weakest part of the hotel. In other hotels, there was constant music and activities, and Hane Garden was already quiet at 11pm. We had the most fun with the waiters, they always tried to joke around and made our stay pleasant. Otherwise we would be really bored the whole time. Food was nice but I would appreciate more pasta and sea food. The breakfast were slightly weaker. But dinners and lunches were good. Sunbeds around the pool were always full so we had to woke up early to "reserve" some. That was really annoying to be honest. The location of the hotel is great and it's close to the beach and bazar as well. The hotel is more family friendly.

Agnesa ibrahimi

I had an amazing stay at this hotel from start to finish! The food was outstanding — every meal was fresh, delicious, and offered a wide variety to suit all tastes, from traditional dishes to international options. The breakfast buffet especially stood out with so many choices and excellent quality. The rooms were clean, modern, and very comfortable, with everything I needed for a relaxing stay. The staff was friendly, welcoming, and always ready to help with a smile, which made the experience even better. What really impressed me was the entertainment and activities. The hotel had fun games and events for both kids and adults, which kept the atmosphere lively throughout the day. Whether it was poolside games, evening shows, or indoor activities, there was always something to enjoy. Overall, this hotel combined great service, amazing food, and fun entertainment in one place. I would definitely recommend it to anyone looking for a perfect holiday experience!

Katie Herraghty

Cannot fault White City beach hotel! Although hotel is in a remote area, there are bus stops available just outside. Rooms are clean, there is a variety of food provided in the restaurant, pool bar and beach bar too. Entertainment team are fantastic and provide lots of fun in and out of the hotel, providing activities throughout the day, live entertainment at night and also organise club nights most night. All staff have been very friendly and have made our stay very pleasant! We would recommend this hotel to anyone. Thank you White City Beach!

Wendy Knowles

First time at the hotel and we have loved every minute. The staff are amazing and always friendly, polite and attentive. The rooms are amazing and the air conditioning is epic and a must have! The food is different but this is Turkey but always something to enjoy as there is a vast amount on offer. The only downside is the transfer time but that's nothing to impact the hard work the entertainment team, bar staff and waiters put in. Highly recommend coming to this hotel! Lots of fun and surround by an amazing team. Big shout out to Kaan!!

Jess Mollie

First time holiday absolutely loved it, the staff make the holiday for me, they were so nice and nothing was too much of an ask. There was everything you needed here and in a great location, all the taxis are priced before you leave the hotel so you know exactly what you are paying. The reps really made the days here with the entertainment, we had a foam party here which was amazing and the nights always had something different, would come back here 100 percent.

terry medhurst

We had a fantastic stay at this hotel! From the moment we arrived, the staff made us feel welcome. Everyone was incredibly friendly, polite, and hardworking – always going the extra mile to make sure guests are comfortable and well looked after. The facilities were top-notch. The pool area was a definite highlight – clean, spacious, and perfect for relaxing in the sun or taking a refreshing dip. Whether you’re looking to unwind or stay active, the hotel has everything you need. Overall, it was a great experience and we wouldn’t hesitate to return. A big thank you to the team for making our stay so enjoyable!

Stacey Wingate

We had a lovely stay at the Stella beach end of July 2025. The hotel is lovely and clean, the staff are very friendly and work so hard keeping the place ship shape. Anyone saying it isn’t clean, is looking more at the mess the guests create throughout the day, but the cleaning stuff are constantly on duty. The life guards were brilliant with our 4 boys. Tuna was so welcoming and helpful, as was the reception team. The food was ok, plenty of choice but my advice is to walk round to look at the options so you put together a dinner and not a plate of random stuff you like. Location wise I was disappointed with this, only because I like to be able to walk out of the hotel and there is nothing really around, plus it is on a main road. For those who are happy to stay in the complex this hotel is perfect. Private beach, although pebbled is lovely. Animation team were great, always something happening throughout the day. One thing I would say is some of the Turkish guest were incredibly rude at times and often pushed in and didn’t care, what was more frustrating was the bar staff didn’t bat an eye lid. This is an honest review and value for money this hotel was brilliant. We would recommend to others.

Amaria Ali

More of a 3-star hotel, but overall we had a great time. The food was decent, and the service was consistently good. We noticed the resort was mostly frequented by local Turkish families, so not many people spoke fluent English — but Google Translate came in very handy! The beach was mostly pebbly with just a bit of sand, so water shoes might come in handy. That said, the pool was clean and well-maintained, and the entertainment team (aka the animation crew) really made our stay and each and every one of them was so friendly!. Step aerobics and water aerobics with Sam were definite highlights! The staff were always polite and helpful, doing their best to assist despite the language barrier. A fun and relaxing getaway!

Peter Park

Very clean friendly staff Food is fantastic . Breakfast doesn't cater for English but egg on toast with a coffee is good enough for us and dinner and tea selection of fresh salad and meat makes up for it. Rooms clean with great air con. Staff are attentive freindly . Spa is unreal great massage and facilities . Place is a varied mix of nationalities with the main used language of English. Only slight off put is sun loungers 2 deep around the pool like tetris but again we managed to get them each day and can't complain as we paid little money for the holiday . I would consider going back for a budget friendly break

Оксана Загорная

We recently stayed at this hotel for 10 days, and it was a truly wonderful experience! I would like to separately mention the sports activities, which were pleasantly surprised by their variety and organization. Every morning we started the day with gymnastics - a perfect way to recharge our batteries for the whole day. The instructors carefully monitored the technique of performing the exercises and always maintained a positive mood. Step aerobics was a real discovery for us - dynamic classes were held to driving music, and even beginners felt comfortable thanks to the detailed explanations of the trainer. And aqua aerobics in the pool is just a pleasure! Fun, active, and at the same time gentle on the joints I really liked that all the sports events were held in a friendly atmosphere, with an individual approach to everyone. The coaches are true professionals in their field, motivating people to move and enjoy sports. Thank you to the hotel for the active vacation, organization and the opportunity to combine relaxation with healthy activities! We will definitely come back again!

charlotte dent

Stunning Hotel, the spots activities are very well ran and the entertainment team are great. The water aerobics is very good and lots of fun run by the lovely sam who can’t do enough for you nothing is too much trouble. Big thank you!

Vangjelica Aliaj

I was recently at Waterside resort with my family and we are really satisfied of everything! Food, service, drinks, cleaning was excellent!!! The entertainment at the pool, the kids club, funny shows at night, relaxing music all day was absolutely what we needed on vacation and the hotel itself looked really beautiful from inside and outside too! Food was always hot, well cooked and there was a variaty to choose from. Everyday different flavors. The staff always ready to help, always ready to make us feel special! I would recommend that you visit this resort because it is worth the whole experience. Thank you everyone so much! Family Aliaj from Albania❤️

Stephanie Hersnip

Just returned from this fantastic hotel and can't fault a single thing. I really don't understand any of the negative reviews as we found everything was perfect. Our room was cleaned daily with fresh towels and beds made up. Mini fridge stocked daily with water and soft drinks. Lovely toiletries provided. Very large pool with plenty of sunloungers and parasols with the added bonus of an on site aqua park for the kids. Food was absolutely delicious, lots of choice and we also tried the asian a la carte which was really good. Drinks are great, cocktails and wine are good quality. Beach 5 mins walk away with bar and snack bar. The hotels location is a little far out but the buses run from across the road where you can access side or manavgat within 20 mins and costs are cheap. We would definitely return here as we found the hotel fun, relaxed, clean, and really good value. Thanks to all the amazing staff who work so hard day and night.

AB BA

We spent a wonderful week here as a family and were very satisfied with every aspect of our stay. The hotel is very well maintained, with nice, clean rooms that were serviced daily. The minibar was refilled every day with soft drinks, which was a pleasant touch. The bar is open almost 24 hours a day and offers free drinks, including local alcoholic beverages. The restaurant is spacious and easily accessible, with plenty of tables available even at busy times. The buffet offers a good variety of dishes, and there is also a snack bar next to the pool opening at 10 a.m., again with free drinks available throughout the day. The staff are excellent—very kind, welcoming, and always ready to help. There are evening animations that create a pleasant atmosphere without being intrusive. Overall, we had a great holiday and would gladly recommend this hotel to anyone looking for a relaxing stay with good service and amenities.

Muhaimin Choudhury

A truly lovely hotel with excellent service from start to finish. The buffet was outstanding plenty of choice and variety every single day, catering to all tastes, and all food options are halal. The resort has two pools: one at 1.5 m depth for adults and a shaded kids’ pool, plus both indoor and outdoor dining areas. There’s never a dull moment with games and activities organised all day in the pool and gardens. The on-site aqua park was a highlight, with four fun slide routes. The spa facilities steam room, sauna, and Turkish bath were a relaxing treat. Perfect for families, with an excursions agent always available to suggest trips. The beach is just a 5‑minute walk away, with a private area for guests. Sun loungers are free, and food is served right on the sand. Highly recommend for a fun and relaxing stay. Bonus: local bus rides to nearby areas are very affordable at just 45 TL per person.

Ajdin Konjaric

We stayed at this hotel last July, and we have nothing but praise for it. Our first impression, especially how the staff decorated the room for our honeymoon, was absolutely phenomenal. The rooms are clean, as is the rest of the hotel. Housekeeping is done daily, with towels and bed linens changed every day. The food is excellent and varied, with something different on the menu every day. The desserts were also diverse, though the taste didn’t quite meet our expectations. The fruit was fresh. A bus to the old town of Side departs right in front of the hotel, and a one-way ticket costs €1. The staff is extremely friendly and helpful – all compliments to them. We would definitely return to this hotel.

Chloe Pennington

This is not a 5 star hotel, but we didn't pay 5 star prices to be fair! Great for kids, loads to do and fantastic pool areas. Rooms are dated but clean! Food is always available and a fairly good selection, I like the children's buffet - was something my fussy kids could eat everyday! Lots of Russians here, this is the main language spoken but this didn't bother us, we found staff to be polite and helpful. We made some great memories here and had a great holiday!

Paul Jongeward

There are a few good qualities of this all inclusive resort, but they are overshadowed by a great many problems. If you’re here during hot weather you will experience a lack of air conditioning. During the evening and all night the fan blows room temperature air. Upon complaining they admitted “we’ll turn the AC back on at 9AM” (when no one is in their room!). We were miserable and struggled to sleep. There is only one restaurant which is open for two hours during meal times. There are hundreds of people trying to eat during these times. Not enough workers to clear tables. We often struggled to find a table, while walking around with our plates among the chaos. There were no clean forks available several times. Over worked staff dropped plates, breaking them on the floor, and not cleaning the pieces. The food is actually not bad, but the experience is awful. And again, no AC, so during hot weather it is not pleasant. Hot, humid, noisy, flies everywhere, too many people crowded into not enough space. It’s an old building, not well kept or cleaned. It’s hot, humid, chaotic with so many people, and very dirty. There are some nice friendly staff, but some who are not. Bar staff were friendly, but we stood in line each time we wanted a drink. Our reception experience upon arrival was very unpleasant. I would not recommend this hotel to anyone, and I will never stay here again.

hiba ali

Stayed here for a week this place and postive and negative opinions. 1. The rooms are out dated and not cleaned good are bed sheet was only changed once but on the leaf let is said it be changed every 2 days. 2. Food was alright not the best it was mostly cold and some food wasn't cooked properly the forks etc weren't cleaned properly either. 3.the atmosphere was good and had alot to do for kids and you always managed to get a sunbed even if you down late. Pool was a good size for everyone to enjoy. 4.we had couple of incident where a russian couple sat next to us by the kids pool. And decided to smoke while my child was on the sun bed we moved him to another sunbed they didn't like it and start saying stuff in there language while looking at us. Another incident happen where we left are towls etc on 2 sunbeds obviously we only took sunbed because we didn't need 3 as our son would share are sunbed with us so some family decided to move all our towels onto one of our sunbed we was in the kids pool and saw it happen and took the other one my husband confronted them about it they didn't say nothing and completely ignored us my husband went to tell the life guard but he didn't seem to care much and didn't do anything so we ended up just leaving the pool and going back up to the room they were Russian. 5. The place is surrounded by alot of Russian tourists which made the atmosphere every awkward. 6. I personally wouldn't book with this hotel again it says 5 start rating but I would say it should be a 3.5 .

Deimante Bar

The outside of hotel is very nice. Animation team is amazing. Service is very good. Food is good, a lot of option to choose. Only two minus - a lot of Russian people and if you choose economy room, you may have with a bad view and no balcony. Without this, everyting is amazing. We will go here a second time! :)

Khurram Sandhu

From the first day to the last day we had faced meny problems all the time. First waited a long time for the rooms they didn't finish the cleaning And recepction didn't know how many we r۔ After 3 hours we got the rooms. Water leakage to times gone by electricity۔ And they turned off water without message۔ Same food everyday and not so much grill food۔ Just grilled kebab og chicken۔ Otherwise outside area is very good staff is so nice۔۔

Dorota Graczyk

A great hotel for families, spotlessly clean, the cleaners were always busy, no surprises. The hotel rooms were very well-maintained, the bathroom was clean, the refrigerator was constantly restocked, the cleaning ladies constantly brought water, coffee, juice, and tea. The food was new every day, and I really enjoyed every dish. The pools ranged in depth from 40 cm to 160 cm. The water slides were also fantastic. The hotel staff was very friendly and helpful. The beach was as described, rocky but with access to a restaurant. It was fine for sitting and relaxing, but not so great for children to play in the sand. What more could you ask for? I highly recommend this hotel

Ольга Орлова

We stayed at the Aydinbey Gold Dreams hotel, the impressions were good! The rooms are clean and comfortable, the area is beautiful, lots of greenery and swimming pools. The animation is active, children will definitely like it. The food is delicious and varied, the staff is polite and helps with any request. A great option for a quiet and relaxing vacation. I recommend!

sandra schjønning

I am writing to express my deep dissatisfaction with our stay at your hotel. We had been looking forward to a relaxing holiday, but unfortunately, the hotel did not live up to the expectations created by your description in any way. Cleaning and hygiene: Cleaning was only carried out twice during our 9-day stay, which is far below what one can reasonably expect from a hotel in this price range. This led to unpleasant conditions in the room. Food: The selection in the restaurant was monotonous, with the same food being served day after day. There was no variation, and it quickly became boring and unsatisfactory. Safety and maintenance: Several areas of the hotel were extremely slippery, and we repeatedly found it difficult to move around without risking a fall. This is both dangerous and unacceptable. Service: The staff often appeared unfriendly and uninterested in helping the guests. The overall level of service was very poor, and we did not feel welcome. All in all, this stay was a great disappointment, especially considering the amount of money we paid. I expect some form of compensation for the lack of service and the unacceptable conditions we experienced. **regarding our recent stay, as suggested in your response to my review. Unfortunately, I have not received any reply from your team. I took the time to reach out in good faith, hoping we could find a way to resolve the issue, as you offered. However, the lack of response is disappointing and makes your customer service appear irresponsible and unprofessional. This experience has left me feeling unheard and frustrated, and it reflects poorly on your company. I kindly urge you to respond to my email and address the matter as soon as possible**

Jovana Stankovic

I stayed at this resort for my holiday. The place is very clean and the service is excellent. A big compliment goes to the young man working at the beach restaurant – he is extremely hardworking, kind, attentive, always smiling and friendly, and he made every day of our stay very pleasant.

Adam Papierz

Food Quality For a supposedly 5-star hotel, the food quality was truly dismal and often undercooked. To make matters worse, I found a disgusting feather in a piece of chicken. This really highlights the poor hygiene standards. Room and Housekeeping Issues And imagine this: for a family of four, our room came with only three beds! We were grudgingly given an extra - folding bed for one of our children. This is for a hotel that claims to be 5-star, mind you.😂😂 The housekeeping was equally disappointing. The cleaners only replaced towels; our beds were never made, and the toilet seat in the bathroom was soiled from day one and never properly cleaned. This demonstrates a severe lack of attention to basic cleanliness. The Few Positives The only silver lining was the outstanding performance of a few hotel staff members. The pool bar team, particularly Emirhan, was incredibly hardworking. The animation staff were a young, energetic group who really put in the effort, and the lifeguards deserve commendation for repeatedly saving children from potential dangers in the water.

Lynda Dawe

I cannot fault anything. Staff were lovely. Rooms were clean. Food was amazing, so much choice, always something different. Had to be something there for everyone. Pools were clean, not over crowded and top class lifeguards were on top of their jobs always. Staff around the pools making sure no food, drinks left around. The beach was clean and lots of sun beds available. Loved seeing the cats and petting them. Looked cared for despite being so petite. The gardeners were working daily keeping the paths clean and tidy in so much heat, too. My first holiday for nigh on 20yrs and thoroughly enjoyed my stay with family. Thank you.

Efe Şevgin

I recently stayed at this hotel for a week, and it was truly one of the best vacation experiences I’ve ever had. From the moment we arrived, the staff was incredibly friendly, professional, and welcoming. Check-in was smooth and quick, and we were greeted with refreshing drinks and warm smiles. The room was spacious, modern, and spotlessly clean with a beautiful view of the sea. Every detail was thoughtfully arranged, and the housekeeping team did an excellent job throughout our stay. The food was another highlight — delicious and varied every day. Whether it was breakfast by the pool or dinner at the à la carte restaurant, everything was fresh, flavorful, and beautifully presented. We also loved the pool area and beach — clean, relaxing, and never too crowded. There were plenty of sunbeds, and the bar service was quick and friendly. Evening entertainment was fun without being too loud, and there were great options for both families and couples. This hotel truly exceeded our expectations. It offers the perfect mix of relaxation and fun, and we’re already looking forward to coming back next summer. Highly recommended for anyone looking to unwind and enjoy a peaceful, high-quality holiday!

Craig Sunley

Hotel is great for a family with kids of all ages, it does get a bit manic with the number of people staying at the hotel, but the size of the hotel also means that the variety of facilitates are excellent. We particularly enjoyed the water park and beach. The main negative was the standard rooms are pretty basic, and when arrived at 1am, there was a bed missing from the room, this was the same for 6 other families. We had an uncomfortable first night, as it took till the next day, and several requests to get sorted.

Kateryna Davydiuk

I recently stayed at Turan Prince World in the Select area and had a great time. The people working there are amazing! The chefs, waiters, and all the staff are very friendly, kind, and always ready to help. They really love kids and make families feel very welcome. I want to say a special thank you to the male waiters in the Select area – they have been working there for many years, and you can see how much they care about their job. They do everything to make sure guests are happy and have the best holiday possible. The food was always tasty, everything was clean, and the atmosphere was very nice and relaxing. The reception team was also very friendly and helpful – they always answered our questions and helped us with anything we needed. The people managing the hotel also deserve a big thank you – they are very attentive, kind, and clearly care about their guests and their team. You can feel the good atmosphere in every corner of the hotel. The only small thing I would suggest is to improve the room cleaning – it could be done a bit better. Overall, we had a wonderful stay, and we are very thankful to all the amazing staff in the Select area. You made our vacation really special!

Callum Beaumont

We stayed at Club Hotel Turan Prince World for 14 nights in August 2025 as a family of four (two adults, one teen, and a baby). The purpose of our trip was simply to relax. We initially booked a Standard Club Duplex Family Room, but upgraded to a Select Villa halfway through the stay — a decision that completely transformed our experience. Arrival & First Impressions Our arrival was smooth and similar to other hotels we’ve visited. Staff were friendly, helped with our bags, and even pointed us towards food as we arrived late at night (though understandably there wasn’t much choice left). The hotel grounds are immaculate — staff work around the clock to keep everything spotless. The reception area is clean, modern, and well presented. On quiet days check-in is quick, though it can get busy during peak arrival and departure times. What stood out most was simply how exceptionally clean the hotel was. Rooms The Standard Club Duplex Family Room was an okay size for three or four people, but the layout felt impractical: the three single beds were downstairs near the balcony and main door, while the double was upstairs with no door for privacy. Parents with small children might find this arrangement awkward. Beds were reasonably comfortable, though not premium, and the room was kept very clean despite some visible wear and tear. We did have issues with the water not working on two nights and the upstairs fridge not functioning, which was frustrating. Halfway through, we decided to upgrade to a Select Villa, largely due to how overcrowded the main buffet and pool areas felt. The Select Villa was a complete game-changer: • Towels delivered daily to the room • Access to a private pool and exclusive restaurants with table service • Beach cabanas reserved for Select guests • A la carte meals for breakfast, lunch, and dinner • Premium alcohol included, plus stocked minibar • A much quieter, calmer atmosphere overall The villa felt spacious, comfortable, and private — a completely different level of experience compared to the standard room. Facilities & Amenities We used both the main pool and the beach. For standard guests, they were busy but still enjoyable. However, the Select guest areas were much more relaxed, with loungers and space always available. Everything, whether public or private, was spotless. The buffet restaurants offered a wide variety of food that was plentiful and generally good quality, though the atmosphere was hectic at peak times, and finding a table could be difficult. Drinks for standard guests were mostly local alcohol — served in generous measures, so strong drinks weren’t hard to come by! Service could be fast or slow depending on how busy it was. Entertainment was lively and constant, with something always going on. We didn’t take part in many organised activities since we had a baby and a teen, but most of the programs seemed aimed at younger children and early teens. The general atmosphere was fun and upbeat. Service & Staff Staff were consistently friendly, professional, and especially good with kids. The difference between standard and Select was noticeable: for standard guests, service was more self-serve, whereas Select guests were waited on with drinks, food, and constant attention. Staff regularly cleaned around us and kept everything topped up, which made us feel really looked after. Value for Money For us, the Select Villa upgrade was worth every penny. We received a big discount but even at full price, we’d happily pay for it again. While the standard experience was decent, the Select upgrade made the holiday feel truly special, relaxing, and stress-free. Conclusion Overall, Club Hotel Turan Prince World is a clean, lively, and well-run resort with something for everyone. The standard rooms and facilities are perfectly fine for families who don’t mind busier buffet and pool experiences. But if you’re looking for peace, privacy, and premium service, the Select Villas are absolutely the way to go.

Jack Osama

Absolutely Perfect Stay! Sea Life Kemer Resort exceeded all my expectations! The location is stunning, with crystal-clear water and breathtaking mountain views. The staff were incredibly friendly, attentive, and always ready to help with a smile. The rooms were clean, comfortable, and well-equipped, and housekeeping kept everything spotless. The food selection was outstanding — every meal felt like a feast with plenty of fresh, delicious options to choose from. The beach area was well-maintained, and the pool was a relaxing alternative when I wanted a break from the sea. The entertainment team kept the atmosphere lively without being intrusive, and there was always something fun to do. From check-in to check-out, everything ran smoothly. If you want a perfect mix of relaxation, great food, and beautiful surroundings, Sea Life Kemer Resort is the place to be. I will definitely be coming back! Special thanks to Mr. Mürsel who made our stay easier and more enjoyable with his kind efforts to help us get all the needed services and questions answered.

Pat M

Great hotel, just the rude staff (Front Desk Manager & one Cigarillo Bar staff member in particular) seriously let the hotel down. The location, facilities and entertainment are great. The Executive Chef could be more imaginative and not provide repetitive food at lunch & dinner. Also, supposed 5* hotels should not be serving wine at meal time in paper cups or tumblers.

Laszlo Kiss

Warm and bright animation team, every single activity was amazing and it made the stay exceptional! I recommend having a conversation with Limpho, she is really sweet and energetic. Morning gym was a great way to start every day with Serhat. Right after, you can enjoy playing darts with Warda and Gulten. Bilel and Iheb will teach you how to play Petanque. The activities are really refreshing and it is good for people of all ages. If you have kids, they are going to be in good hands with Ameni. We had minor problems with housekeeping but that’s about it.

Лиза Стасенко

Well, what can I say. We stayed at this hotel for 5 days. The best thing I liked was the view from the balcony: you could see the mountains, and that left the strongest impression on me. The hotel itself is not very big in terms of territory: there are pools and slides, but you have to catch the slides — they work on a schedule. For me, this was very inconvenient; I wish they were open at least from 12:00 to 17:00 without breaks. As for the food, the menu was practically the same every day. I would rate it 7/10. Even juices here are for an extra charge, although it was stated as “all inclusive.” The bar was also disappointing: it felt like the alcohol was diluted with water because you couldn’t taste it at all. The entertainment program was very weak. Every day we checked what was planned for the evening, but honestly, it was boring. The only good part was the disco, but even that lasted only until 11:30 pm. 💃 Room cleaning left much to be desired. Basically, they only changed the bed linen, added water and towels — nothing more, and it was noticeable. In addition, it was very hot in the hotel. It felt like they deliberately didn’t turn on the air conditioning, and that caused a lot of discomfort. On the other hand, the service from the staff was excellent — 10/10. They did their job well, were always friendly and helpful. I have nothing bad to say about them. But the evening activities really confused me. When they turned on a movie instead of a show, I was shocked — because on vacation you want to have fun, not sit in front of a screen like at home. Overall, I cannot say this is a 5⭐ hotel. At best, it deserves 4⭐. The view from the room and the service saved the situation, but the food, cleaning, bar, heat, and weak animation left much to be desired. I would not recommend this hotel for young people. It’s more suitable for families rather than for those who want an active and fun vacation.

Anna Ivanova

The hotel itself is great. The service was excellent, the staff was ready to help without delay. It was my first time in Kemer, though, and I was a bit shocked at how squeezed every hotel was to the next one, everything was really crowded and quite noisy. There is a disco three times a week and it lasts until 12 am, so you cannot go to bed early if you do not have earplugs😁 the beach was also crowded, but it was always possible to find a sunbed. We preferred to stay at the pier as there were fewer people and no children. In general, the hotel did everything it could to provide you with great holiday experience, but I personally prefer quieter places.

Madalina Sasu

It’s a nice resort, but it doesn’t really meet the standards of a 5-star hotel. I really liked the staff, they are friendly and do their job well. The pools are clean and suitable for all categories. I also enjoyed the fact that near the resort there is a mosque – the prayers and chants could be heard beautifully. Although the food is plentiful and varied, perhaps a bit more pork and beef would make it even better. Or even some cold cuts. Honestly, I was also expecting a Doner and many other things. The sea… although the water is warm and has a beautiful blue color, access to the sea is difficult, full of concrete slabs with large holes. Without aqua shoes, you risk having an accident, as it actually happened to several people during the days we stayed there. The beach is clean and well maintained. We also enjoyed the cats on the beach terrace. The rooms could be improved; they are not 5-star rooms. In fact, in the family rooms there is a musty smell. The air conditioning does not work at the temperature you set – even if you adjust it, the low temperature remains the same. Because of this, you can easily catch a cold. The location is not a big plus, but it didn’t bother me too much – there is transportation available. Also, the nearby shops are well stocked and reasonably priced. Overall, it is a nice place for someone who is not too demanding, but it is definitely NOT a 5-star hotel.

Danny Diederen

Nice amazing family hotel ! Stay with children very nice, lots of activity. Nice place, quiet, good music. Good cocktails here and food very good. We very liked activities with animators , especially Diana; she is amazing, she is always smiling positive and funny ! She gave us good memories to take home with us

Sonny Barnaby

The hotel was beautiful, it was kept very clean .Apparently one of the staff said that there were 500 working at the hotel .Staff were so friendly and made you feel very special. The rooms were lovely , food was nice and lots of it , wasn't so keen on the cocktails , wasn't a lot of choice and weren't too good .But that aside we really enjoyed our stay .The spa was lovely however the girls did a lot of chatting amount themselves which didn't make it feel that relaxing . The cleaning staff were always cleaning and the bar staff restaurant staff and entertainment staff were so friendly and helpful. My only thing was the hotel rep was a real salesman , he was very helpful and answered questions straight away , I just felt the trips and rep worked together to get as much money as possible from the tourist. Avoid the trip to Jimmy's full on hard sales talk which made you feel uncomfortable and free ride into Alanya if you buy a meal at Nordick gardens , we bought small meals for five adults and one child , coke a cola each and two bears .£ 200 my 71 Yr husband said they chard him when we got back and saw the statement. Be aware of the sales pitch. Safari trip was great fun but again hidden extras you had to buy your children water guns on top of the price at £8:each we then wrnt to a zoo were we saw bears and luons in small cages with nothing in them exceptwater.And the quad bikes you had to buy the protective scarves and 40 eros for some very bad photos of the trip .So the holiday was fantastic and the hotel was worth it's five stars , we would definitely go again , we would just choose our trips Wisley. Fabulous staff at the hotel though .Thankyou for making us feel special ✨️

Nathalie Michitashvili

We were a group of 37 people — teenagers and parents together. It was the perfect getaway: fun, relaxing, and full of great memories. We enjoyed every moment — from sliding down the water slides and swimming, to singing and dancing during the karaoke nights. There were so many activities to choose from, we were never bored for a second. It’s worth noting that while some parts of the experience are geared more toward adults (and being of legal age can be important for certain things), there were also plenty of family-friendly zones and programs designed especially for kids and teens. The food options were diverse and delicious, with something for every taste. The staff was warm and welcoming, always ready to help with a smile. Our rooms were clean, tidy, and well maintained throughout our stay. Overall, it was one of the best vacations we’ve had — full of laughter, rest, and unforgettable moments. We couldn’t have asked for more. With love, from your Georgian guests ❤️

Rayan Roro

really enjoyed my stay at the Kahya Hotel Alanya. The hotel itself was great, and the food was very delicious. The service at the bar and during meals was always very polite and friendly. However, it can be a bit stressful to find a place to sit during meals, as it gets very crowded. Unfortunately, the room service wasn’t the best – they mostly just changed the towels and did a quick clean. But it depends on the staff, because there were also some who did a very good job; we just had bad luck with one of them. The pool was beautiful, and the slides were a lot of fun. The beach was nice too, although the stones in the water were a bit annoying.

Alina L

Thank you very much to the hotel and all the staff for our great holiday! The food was absolutely wonderful - so delicious, fresh, many choices every day. Special thanks to the chefs, they really made our stay unforgettable. The hotel is nice, with green and cozy territory. Our room was simple but clean and comfortable. On the beach we always found free sunbeds. The sea goes deep quite fast, for us it was OK, but for kids who swim alone it can be not so easy.

Burim Musliu

⭐️⭐️⭐️⭐️⭐️ I had such a wonderful time at this hotel! The food was absolutely delicious, with lots of variety and everything so fresh. Every single worker I met was kind, helpful, and always smiling, which made the atmosphere feel so welcoming. The rooms were very nice, clean, and cozy — perfect for relaxing after a long day. And there were lots of activities for kids and adults, so you’d never be bored. At night there were parties and they were amazing.Overall, everything exceeded my expectations, and I would definitely recommend this hotel to anyone looking for comfort, lots of activities, great service, and amazing food!

Anita Sh

Great hotel.... Very clean, with delicious food and many options to choose from, plus all kinds of drinks- the iced coffee was my favorite. The reception staff were very supportive and helpful, which meant a lot to me as a person with a disability, I also really liked that the hotel gives opportunities for young students to engage and gain experience during the summer. Overall, a wonderful stay! Also a great thank you to someone very special at the hotel (T) ❤️

Jelena Milic

The hotel is fantastic. Everyone is very kind and helpful. Thanks to the chefs for the wonderful, varied and very tasty food. Thanks to all the staff, they are all great, bartenders, waiters, animators, the woman who makes pies in the hotel on the way to the beach. The maids cleaned the rooms and the whole hotel every day, the cleanliness is for 10+. The pools are very clean, everything is excellent. We had a great vacation at your hotel. I hope to visit you again.

Marcin Chojnacki

Unfortunately, our stay at the hotel did not meet expectations. The rooms we received looked very worn out and clearly need renovation. The bathroom door couldn’t be closed properly. While we booked an Ultra All-Inclusive option, we were disappointed to find only four bottles of water in a barely working fridge. The housekeeping service was excellent – the room was cleaned thoroughly every day. However, the room phone didn’t work, making it impossible to reach the reception. The promised 24-hour food service simply didn’t exist. The airport transfer was a disaster – it took nearly 4 hours to cover just 80 km. The driver made a 30-minute stop just before reaching Side, unnecessarily prolonging the journey. We arrived at the hotel at 4 a.m. and had no access to food until 7 a.m. – we were wandering around the hotel hungry. The beach was messy, with lots of trash and several broken sunbeds. Food was extremely repetitive and bland. Soft drinks were flat, and there were no recognizable Western alcohol brands available. Sadly, the whole trip ended with food poisoning for the entire family and a very difficult journey back home. I do not recommend this place.

asad haidari

The hotel was very nice and cleaned daily, both in the common areas and in our room. We had booked 12 nights and the overall impression was generally positive, but there are a few things that could have been handled better. Upon arrival, we were greeted by the receptionist who informed us that there were no standard rooms available, even though we had booked one. Instead, he tried to upsell us to a superior room – first for an extra 800 euros, then reduced it to 600 euros, and finally to 300 euros. I repeatedly said that I didn’t want to pay extra and that I wanted the room I had booked. In the end, we did get a superior room at no extra cost, which was good, but it didn’t feel right that they first tried to sell it to us. They should have been honest from the beginning and said that no standard rooms were available, and therefore they were offering an upgrade – instead of trying to make a business deal out of it. The food was generally good, some days really great. The service from the restaurant staff varied – most were friendly, but at the station where soft drinks and other beverages were served, I felt that some staff could be unfriendly, depending on who you were. A big plus to the waitress Essra, who was very kind and helpful every day. The cocktails were unfortunately a disappointment and not of high quality. We visited the hotel’s hammam one day, but it smelled strongly of sewage there, so we decided to leave immediately. The room cleaning was excellent every day – unfortunately, I don’t know the name of the housekeeper, but she did a fantastic job

Ezana R

Review for Litore Resort Hotel & Spa In 2022, I chose Litore Resort Hotel & Spa for my honeymoon, and it was truly the most wonderful vacation of my life. Everything was perfect – the rooms, the service, the food, and the staff. The rooms were cleaned every single day, and all the assistants were so kind and helpful whenever we needed something. Even the higher management was attentive – if you ever had a complaint, they would solve it immediately. I loved it so much that in 2023 I returned, and to my surprise, the experience was even more magical the second time. In 2024, I couldn’t travel because I gave birth to my precious daughter and in 2025 she was sick, so once again we had to stay home. But I hold Litore very close to my heart, and I’m already counting the days until 2026, when I hope to return again. This resort is simply on top in every aspect, and I can’t recommend it enough. Litore is not just a hotel – it’s a place where unforgettable memories are made.

Emily Morrow

⭐️⭐️⭐️⭐️⭐️ A Luxurious Getaway I’ll Never Forget! From the moment I arrived at Litore Hotel & Spa, I felt like royalty. The service was exceptional — every member of staff went out of their way to make me feel welcome and looked after. The hotel itself is absolutely stunning, with breathtaking views, stylish decor, and an atmosphere that instantly makes you feel relaxed and pampered. The spa experience was next level — soothing, luxurious, and so peaceful. I left feeling completely rejuvenated. The food was incredible too, with a variety of fresh and flavourful options that catered to all tastes. Whether you’re looking for a romantic escape, or just some time to unwind in style, Litore Hotel & Spa is the place to be. I can’t recommend it highly enough — I’m already planning my next visit!

Cleopatra Epure

It was a wonderful vacation. All the staff were very kind and smiling. Varied food for all tastes. The room was cleaned daily. Linen and towels changed daily. Minibar refilled daily. Shows every evening in the open-air amphitheater. We really enjoyed this vacation. I highly recommend it!

Emilija Plečkaitienė

We had high hopes for this hotel, but our stay was disappointing. We visited in mid June and stayed for a week. First of all, once we arrived at the hotel, we had trouble communicating with the staff, because the receptionist did not speak English, only Russian, so she had to call the manager just for the check in. This issue occurred multiple times during our stay, because only few staff people could speak English, they knew mainly Russian and very poor German. And most of the time they did not understand what we need. So keep this in mind, if you are planning to visit this hotel. Second, their website states that there are multiple bars in the hotel that serve imported drinks, but only the Lobby bar had them. At the pool bar you could choose from, vine, bear, cocktails. But the cocktails, were all the same, just different syrups. Talking about the food - the and vegetables and fruits were fresh, there were a lot of dishes, meats to choose from, overall it was good, you definitely would not starve. The only minus, that it was mostly the same all of the days. Pool was good, you could definitely find free chairs even if you come later in the day. We absolutely loved our cleaning lady. She kept everything in order. There was entertainment in the evening, some nights were better than others, there were dance parties and other entertainment, but keep in mind, mostly in Russian. Overall, I would say this is a decent mid range hotel, and if you don't have issues with the language, you are not a picky eater and just want to relax by the pool, this will fit your needs.

Santosh Gedam

This property is under construction, so there are construction workers, and we found it inconvenient to move around the limited open space. They gave rooms in the neighboring home converted hotel rooms. So coming to the hotel facility was not smooth. Service quality was poor. I asked for toiletries multiple times, but they could not supply them till the end. They promised a welcome drink when we checked in in the hot and humid afternoon. But even that promise they conveniently forgot to keep. A bed sheet was stained, and I brought it to the notice of the manager. But chose to do nothing. The swimming pool, badminton court, and TT are the pluses. They showed premium room images but gave us deluxe rooms, which was disappointing. They insist on an upfront balance payment at the time of check-in. I found it professionally not a welcoming behavior when we are checking in with family members. During the night, there is no one on the property to listen to guests' urgent needs.

Mateusz Mółka

I'd be keen to give 4 stars but air conditioning doesn't work and it's really humid in the hotel room which isn't good at all when sleeping. Also there was no entertainment at all during our holidays, the only alternative to have some fun was to go to Manavgat City or Side, the bus there was super cheap though. Otherwise it's a really nice hotel! Lovely beach in a walking distance, restaurant with great food, friendly service. I had a great time there but I'd not come back until they fix the air conditioning... 🤷‍♂️ The best thing about this hotel is food and service

Eriola Ismajlaj

The stay was amazing, the host-welcome, the atmosphere, food, staff, and also the hygiene and safety of the entire hotel. The beach was calming, relaxing and very beautiful! We are planning on spening our holidays always on the HEAVEN BEACH RESORT&SPA! We enjoyed it so much!

Sven Smts

The best hotel I have stayed in Turkey. Clean, rooms of sufficient size, with a balcony, good food, a large selection of food, very friendly waiters. The hotel has its own beach strip, which is alternately sandy and rocky (depending on the tide). The water on the beach is clean. The beach and also by the pool have their own bar, which also offers meals and drinks. Nearby water sports center by the sea. If you wish, you can enjoy various attractions for a fee. 100% recommend and would definitely visit again.

Miss C.

I am currently in the hotel and I have two opinions: One opinion is that I am totally annoyed with the hotel. Since our arrival (Monday) I have complained 3 times and told that our room stinks. I mean it really stinks and the only solution is: we should leave a room key inserted so that the ventilation is constantly activated. From a 4-5 stars Hotel I expect a higher standard. Our air conditioner is making noise and the solution is "we should close the connecting cables from the bedroom". So again from a 4-5 star I expect a higher and better standard. The second opinion is that the waiters and cooks are really very friendly and helpful. From this motivation is missing something in fer lobby. The lines are not just written, it's really serious. After years of travel (Thailand, Bali, Singapore, Mexico Dominican Republic, Cuba, Portugal and much more) I can say for me the conclusion: once ok but not again and that is a pity. The hotel has potential....

Donna Sineath

I was totally disappointed with many aspects of this hotel, definitely not a 5 star. From the outside the hotel looks fantastic, nice and clean inside, and room was well maintained, but to say its restocked daily, 2 little cartons of peach juice, and the coffee sachets were not refilled, staff were very friendly and kept everyone entertained with pool games and evening shows but unfortunately thats where it ends. You have to pay for wi-fi unless you want to spend your holiday sitting in the lobby as that is only place to get wifi, the hotel clearly caters for eastern europeans and not anyone from the UK. The food was awful, and i am not a picky eater but most days was living of whatever bit of turkey/chicken was there. Its classed as an adults only, 16+ hotel but when went down for breakfast first morning all that was on display in way of breakfast cereals were kids cereal, a toast machine that only had one side working, and it was more like a sandwich maker than a toaster. Asked for an omelette for breakfast one morning and only filling you could get was cheese, and this was every day, not a lot of the food that was on display had any labels of what you were eating, so didnt have much, so if you had any food intolerance/allergies it was entirely pot luck if you fell ill or not, the cakes and desserts looked delicious, all so very dry and bland was just the food colouring that made it look nice, they had a cake service in the afternoons in the lobby, it was actually just biscuits, so for an all inclusive, having to pay to get a taxi to town n back for some decent food was a real kick in the teeth. Finally the hotel is so far away from everything its not really possible to walk to anywhere, its easily 15 min drive in a car at a decent speed

Molotov

Food variety was a little dissapointing, and also no shrimp served anywhere. My room was on the ground level right above the barbeque where the grilled meat and sometimes fish every single day, so imagine going out on the balcony. I was covered in smoke, my clothes smelled like fish. Also from my bathroom came a strong stench of urine all the way to my bed. After each shower, water would leak out in the hallway getting my socks wet. Even though i asked them to relocate me twice, nothing came of it! First time i asked they had no room, and the second time the next day they still had no room but promised to take care of the smell... Guess what? Havent heard from them again. So maybe skip this place for now. The cabbies promised me that in earlier years it was better but this year a lot of other guests complained too. Only positives, Service staff was very friendly and the ac worked fine.

Виолетта Бабенко

.I've arrived at 23:40 at the Hotel and at the reception desk stuff told me that my room it's not ready! How it's possible. The long way to the Hotel (around 8 hours)and here nobody cares about the guests which are hungry and tired. No choice of food at the late dinner.Only maize soupe and bread. I was waiting for my room more than 40 minutes.

I O

I’m currently on day 7 of a 10-day stay at Michell Hotel, and unfortunately, the experience has fallen short of what’s expected from a 5-star property. Despite reaching out to reception twice, my room has not been cleaned even once. Basic items like towels, toilet paper, and water are only provided if a tip is left. The information on travel sites and Google is quite misleading. Very unpleasant experience.

Bower Adam

Stayed at Michell Hotel in Alanya for 4 nights. The hotel looks nice, modern and clean, and the pool area’s actually quite decent. But honestly, I wouldn’t go back. YOU HAVE TO PAY FOR WIFI!!!! The room itself was alright, clean and comfy enough, but we had major issues with water. Some days there was no water at all and it would only come back after calling reception. For the first two nights, the water was barely even warm. You can’t run a hotel like that, especially in hot weather. The buffet food was bland and repetitive. Nothing terrible, but nothing good either. You’ll eat it because you’re hungry, not because you want to. Drinks were okay, but some of the alcohol tasted cheap from what people around us said. Even basic things like cold water weren’t consistent. The location isn’t great either. It’s far from everything so unless you’re up for travelling out, you’re kind of stuck at the hotel. The pool is probably the best part, decent vibe, good for relaxing during the day. One thing that proper annoyed me was the animation team. They act like they’re just chatting but it turns into a long sales pitch about some external event or trip. It’s supposed to be all inclusive but they’re still trying to get more money out of you. Got old real quick. Overall, the place looks the part but doesn’t deliver where it matters. The water issues alone were enough to put me off and with the food and staff pressure on top, it’s not somewhere I’d book again.

Derya Cam

I had an amazing stay at Akra Hotel Antalya! The hotel is the perfect combination of luxury, comfort and outstanding service. The rooms are modern, very clean and offer breathtaking views. The restaurants provide a wide selection of delicious food and the atmosphere is relaxing. What made our experience even more special was the staff. I would especially like to mention Mehmet Erkan at the reception who was always helpful, professional and friendly. Tuğba from the reservations department, who made the booking process smooth and stress-free. Their exceptional service truly reflects the high standards of the hotel. I highly recommend Akra Hotel.

A S

We stayed for 4 nights and everything was perfect. Check in and check out were smooth. The hotel has multiple dining options, several swimming pools including ones suitable for children, and plenty of coffee and dessert choices. Service is excellent and very fast. Our laundry was finished and delivered the same day even though we dropped it off after 11 am. The hotel taxi service in front of the hotel is also outstanding. It is very affordable and quick. They even gave us their number to arrange a pickup from the Land of Legends so we did not have to use a more expensive taxi. They also provide large taxis for guests with lots of luggage. This is truly a five star hotel.

Mahshid Art

On the 1st of September, our wedding day, our journey began at Akra Hotel. We spent our honeymoon there and everything was beyond our expectations. From the service and hospitality to the staff’s attitude, the quality of the food, and even the prices , everything was flawless. There was nothing that could cause us any dissatisfaction. We were especially delighted with the Asman Restaurant and Mr.Volkan for his service. In the Guest Relations department, we would like to sincerely thank Mr. Orhan for his warm hospitality and professional attitude, and we are also very grateful to the Reception team for the quick room arrangement and the late check out. From the bottom of our hearts, we thank all the staff, and without a doubt, we will choose this hotel again for our future stays. ❤️

Naira Jendoubi

Everything was perfect from check-in to check-out. I stayed in room 424, which was spotless, comfortable, and very well maintained. The staff was friendly and helpful, and a special thanks goes to the housekeeping team for their excellent work and attention to detail. The restaurant service was outstanding, especially at breakfast — the variety, quality, and warm hospitality made every morning a real pleasure. I will definitely be coming back soon, hopefully to stay in the same room again.

Roz Santi

Absolutely loved this hotel. The cleaning ladies were very sweet. Actually, all of the staff are helpful and welcoming. The room was nice and clean, beautiful view from the balcony. The gym was top notch, definitely worth a visit if you are into fitness. 10/10 would recommend

Charlotte Green

What a holiday!!! Upon arrival we were upgraded to a family suit, based on the corner of the hotel. I read reviews about noise from the road below, your staying on a busy strip - what do you expect? That being said close the doors and windows, use the air con and you will sleep absolutely fine. There are so many different pool areas to choose from, yes there are children (and some adults) playing/ splashing in the pool - again is that not what everyone goes on holiday to do, enjoy themselves. The food was as you would expect, it’s an all inclusive resort. However you do not need to eat in the buffet, there are snacks literally everywhere - there was something for everyone. The drinks were again as you would expect at an all inclusive resort, the bar staff made whatever drink you asked for and more!! The staff are so friendly and will do anything they can to make your stay enjoyable, the pool guy - WHAT A GENTLEMAN!! Saw me struggling to blow up my rubber ring and did it for me!! Not to mention cleaning sunglasses and just generally so pleasant. The beach is beautiful, we always found somewhere to sit and the added extras of being able to grab yourself a slice of pizza and a drink at only a stone throw away - fantastic. Entertainment is also by the beach, we had the pleasure of experiencing Oktoberfest - beer and food was delicious and the atmosphere, you would think you were at a festival. The hotel was clean and tidy, housekeeping staff were on the go constantly. I honestly could not fault this hotel in any way, shape or form!! Don’t believe the negative reviews, people expect a 5* service when booking a 4* all inclusive resort, we will definitely be booking for next year!!

Jordan Parker

Avoid at all costs – ruined holiday with injury, food poisoning, and disgraceful service I don’t normally write reviews, but after what my family went through on this holiday I feel compelled to warn others. This hotel completely destroyed our holiday and I wouldn’t want anyone else to go through the same nightmare. • On the first day, my young daughter split her head open after falling on a sun lounger and had to be rushed to hospital. She spent five days unable to do anything. Not exactly the start to a family holiday we had paid thousands for. • My wife then got food poisoning from the all-inclusive buffet. She was left bedridden for the majority of the holiday. Clearly, hygiene and food safety are not a priority here. • The hotel itself is unhygienic, unsafe, and far below the standard advertised. Cleanliness was shocking, and basic safety around the pool and loungers was clearly neglected. To make matters worse, when I finally raised my complaints, I was met with rudeness and indifference. Staff dismissively asked if I’d spoken to guest relations — something we weren’t even told existed until the very last day. Only then did I discover they had logged all the issues, but of course by then it was far too late. What should have been a relaxing family holiday turned into stress, illness, and hospital trips. I would never return here and I strongly advise others to stay away. If you value your health, safety, and sanity, pick another hotel

Laya

I had such a great stay here! The room was clean, cozy, and had everything I needed, but what really stood out was the service in the restaurant. The waiters were amazing , especially (Musab) always so friendly, quick, and genuinely happy to help. They remembered little details about my orders, and always made sure I was enjoying my meal. The food itself was fresh and delicious every single time , they made it with pure love and It really felt like they cared about making my stay special, and that’s something I’ll remember.

Phil Christie

First time in Turkey and we were not disappointed. Stayed in June for 2 weeks and it just wasn’t enough, so much so we’ve re-booked for 2026 this time my eldest is coming too. The whole team from cleaners, bar, catering, waiters/waitresses, pool, reception and entertainment staff (especially Tiger & Ufuk) plus any others I may of missed were amazing and couldn’t do enough for you. The hotel was always immaculate, and always someone around to keep on top. Rooms cleaned daily and fridges re-stocked. Always a great atmosphere either at the hotel or beach club, we cannot wait to return, just impatient we have to wait a year. An incredible experience for my family and it’s now our go to place. Plenty of things to do in and around the area, lots of shops with good quality products too.

Anthony Kerr

Fantastic 10-Day Stay – Best Holiday in Turkey Yet! ⭐⭐⭐⭐⭐ Just arrived home after an excellent 10-day stay, and I have to say this was the best food I’ve had in Turkey. Every night there was plenty of variety, and there was always something delicious to enjoy. The staff were outstanding and clearly take great pride in their work. The pool attendant did a brilliant job making sure everyone had a sunbed and kept the area spotless. Yes, some beds were reserved early, but even if you wanted a lie-in, it was never a struggle to find one later on. Rooms were cleaned daily, the bar staff worked tirelessly, and the kids’ club team and entertainment staff were incredible — always full of energy and making sure everyone was having a good time. I’d recommend checking out the other pool area too — it’s a little livelier and the food over there suits the vibe perfectly. Now, for some unexpected entertainment… I finally met a ‘Karen’ family on holiday! Watching events unfold was priceless. They decided to place their sunbeds right where the lifeguards are stationed and then complained to management when the lifeguards used their umbrella in 42°C heat. To be fair, they didn’t look like they needed lifeguards… let’s just say buoyancy wasn’t an issue. The ‘Kevin’ of the family then came out with the classic: “Maybe you should get here earlier!” — I can’t help but wonder if Kevin turns up to work two hours early, unpaid. 😏 It was awkward but entertaining — and the lifeguards handled it professionally. Another highlight for me was seeing how well the animals are cared for. Cats roam around the hotel but aren’t aggressive or begging for food. There’s an older cat by the main entrance — a real survivor — and even an old dog pops by for a cuddle and some water. The hotel also protects the sea turtle nesting areas on the beach, which was amazing to see. All in all, a brilliant hotel and location. Easily the best holiday I’ve had in Turkey. The only downside is that Turkey is getting more expensive, and Antalya Airport is… let’s just say extortionate. When the kids don’t want to go home, you know the hotel has done something right. Keep up the great work!

Elias Tunc

I’ve been back for over a month now and I miss this place very much!! The staff were lovely, the entertainment every night apart from Sundays were great. The Turkish nights especially.. going to another country I like to see the culture and traditions and that night brought absolutely that. The pools were always clean (no fighting over sun beds 😂) kids club does need a little more excitement… but there’s so much to do with the kids that I guess If you aren’t relying on a kids club then you’ll be fine. The food was delicious! There was so so much food… sometimes it felt a little repetitive but the sushi night was great. The kids loved that! Also a little hidden secret is that you can go once a week to have a meal served to you in the restaurants right by the arcade. With kids this was just a treat! Overall the best weather.. a lovely team of staff… the room was spacious and always kept cool. The staff didn’t clean my room everyday though… and sometimes I noticed it was more of just making the beds as the bathrooms weren’t clean (I always had the sign up on the door) Ps: go on the pink panther safari excursion it was the best day ever!

Mehmet Zencir

In a place like Belek – considered the heart of tourism – I never imagined I would encounter such a mediocre and disappointing hotel. Unfortunately, Asteria Hotel has been one of the most unpleasant experiences I have had so far. First of all, the so-called “snacks” were very poor. We were constantly served pizza, and whether it was the dough or the yeast, it was of such low quality that it even caused discomfort. Even this small detail shows how little attention and care the hotel provides to its guests. What saddened me most was that I came here with my wife, hoping for a pleasant holiday, but instead ended up feeling regretful and embarrassed for choosing such a place. Our vacation was overshadowed by this disappointment. From a hotel carrying a name like “Asteria,” one would at least expect a basic level of quality – yet what we encountered fell far short of that. I will not be returning to this hotel and cannot recommend it to others. What upsets me even more is that I chose this place by trusting the overly positive reviews online. From now on, I will be much more cautious. And one important point: if you advertise an “Ultra All-Inclusive” concept, then additional charges for certain items should not be acceptable. In short, Asteria Hotel does not reflect the standards of Belek, nor the standards that Turkish tourism deserves.

Ozhan Ongun

Asteria Family Resort has some great aspects, but it also has a few drawbacks. The sheer size of the resort can be overwhelming; you might find yourself doing a lot more walking than you'd prefer. The service can be slow, and waiting is often part of the experience. While it's an all-inclusive resort, the variety of drinks and snacks is more basic compared to other all-inclusive resorts we've visited. On the plus side, the food is generally good, although some dishes could be better cooked. If you're a nature enthusiast, you'll appreciate the hotel's beautiful natural surroundings. Overall, Asteria Family Resort has its pros and cons. If you value nature and decent food, it might be a good fit. However, be prepared for a large resort, potentially slow service, and limited all-inclusive options.

Parisa E

We stayed at the hotel for five days and overall had a great experience. The rooms were clean, and the food was absolutely perfect every day. Although I wasn’t satisfied with my first room, the staff quickly responded and arranged a room change without any hassle. What stood out the most was how incredibly friendly and helpful all the staff were throughout our stay. Their warm hospitality truly made a difference. Thank you for everything!

I A

I just spent a week at this hotel. It is far from the level of a five-star establishment. It’s closer to a three-star. A very Cheap all-inclusive: with very basic products. First time in Turkey where they just put water in the minibar!! All 5 stars hotels give small snacks and drinks The staff is almost non-existent. Unfortunately, it’s not their fault — there simply aren’t enough of them to meet the standards of a five-star hotel. Most of them are very young and non-experienced students. They are very nice but unfortunately a smile is not always enough. You have to get up at 6 a.m. to reserve a pool chair. By 8 a.m., most chairs are “taken” with towels, even though half of them won’t be used. People put their towels down and then go to the beach. The bins near the loungers are overflowing, and no one comes to empty them. The hotel’s setting is actually quite good: close to the beach, with decent enough facilities, but the worst part is the food. Every single day, it’s the same thing! Very little choice. The meat is of very poor quality. Be prepared to eat pasta and nuggets every day. And getting a table at the restaurant is a real challenge. I’ve never seen anything like it in my life. There’s a queue for everything: you queue for drinks, you queue for fries. Waiters struggle to clean table while managers are discussing instead of helping them to handle the crowd. To get a table in the evening, you have to show up 30 minutes before the end of service, and unfortunately the buffet is not replenished. In short, this hotel was bought by the ATG group, but it is nowhere near the image and standards of the brand.

Martina Baránková

Overall impression: 3★ hotel (Review written by someone working in high hospitality for 10 years) The cleanliness around the pool was non-existent. Chips my child spilled on the very first day of our holiday were still there a week later. As for the pool itself—I’d rather not comment. We caught a virus from it and ended up in the hospital with our one-year-old on IV drips. Food was average. Breakfast was exactly the same every day, though lunches and dinners were fine. A wider selection of fruit, sides, and kids’ meals would have been appreciated, as well as more high chairs. One morning I asked several staff members (including managers) for some grapes for my daughter—none of them understood such a basic word in English and simply ignored me. Instead, they sat at a table eating alongside paying guests, which is absolutely unacceptable in hospitality. Management attitude overall was very poor, and reception staff seemed constantly annoyed. Families with children are accommodated in the newer building, which is much farther from the sea. They call it an “upgrade,” but it really isn’t—just an extra room, which doesn’t make a difference if you have a baby. We arrived at 1 a.m. and had requested baby cots in advance. The rooms weren’t ready, and we had to wait another 30 minutes. Walking back and forth from the beach to this building every day was exhausting. The sea itself was clean, and there were plenty of sunbeds. However, the beach is not child-friendly—rocky, with a steep entrance into the sea, and large waves every afternoon. Rooms were clean only on the first day. Our sheets were never changed, even after our child accidentally wet them. The bathroom and toilet were not cleaned either. Fresh water was replenished daily, but the minibar was stocked only on the first day. Towels were replaced daily. Housekeepers repeatedly entered the room despite the “Do Not Disturb” sign, waking up my child from her nap every single time. At the terrace bar, the waiter was rude. My husband wanted to bring a drink to the room while our child was asleep, but the waiter refused to serve him unless he drank it at the bar. Hardly what I’d call “ultra all-inclusive.” The kids’ animators didn’t engage with children at all—not even a smile. There should really be an indoor play area for kids. Final note: Management seriously needs to be replaced.

Maid Begagić

We have just finished our stay at the hotel, and I can honestly say only the best things about this resort and the wonderful people who work there. The hotel's location is excellent, the food is always varied and very tasty, and the infrastructure is well-maintained and full of various amenities. What I would especially like to highlight are the animation programs, both for children and adults. Everything is so well organized that you simply have no need to leave the resort at all, 24/7. A special thanks goes to the very kind and professional staff. I wholeheartedly recommend visiting this fantastic hotel, which in my opinion deserves a 10/10.

Alexa

If you want to feel as if you are in a prison or are keen to have an idea of how a prisoner lives then book a 7 night stay that this resort. They only cater to a very specific country of tourists and seem to disregard any other nations that choose to spend a holiday at their resort. Their entertainment nights will make you fall asleep unless again you are from a specific country of tourists that they cater to. If you need to lose some weight and cleanse your digestive system, make sure you eat the food from the restaurant that is served over and over again and reheated as they would rather save their expenses than invest in cooking fresh food everyday and not let anything go to waste. As for their all inclusive alcoholic drinks, they fill the bottles up with water to make them look full and that’s what they serve you because again why should they spend money on serving you pure alcohol when they can save this way. Lastly, if you are travelling with children, be prepared for their very small kids swimming pool that is surrounded by the smell of urine.

Ayça

We stayed at this hotel for 6 nights with our family. Let me start with the positive aspects. The open buffet system was good; the food was both varied and generally tasty. While it’s not a luxurious culinary experience, it certainly wasn’t bad. The fact that alcohol was available 24/7 was also a nice touch. Special thanks to Mr. Barış at the lobby bar—he was attentive and presentable. The atmosphere at the terrace bar was also very pleasant, with a great view and ambiance. The sea was quite wavy, but there were enough sunbeds, so it may still be a good choice for those who enjoy this type of sea. However, the water gets deep very quickly. The pool area was always crowded. On the plus side, the water slides were fun—not just for kids, but also suitable for adults. Unfortunately, we experienced several serious issues. While foreign guests were not warned, we were addressed quite harshly and rudely by a staff member, Mr. Ufuk, apparently just because we were Turkish. This was extremely uncomfortable. Statements like “I know what I’m doing, don’t interfere!” were disrespectful and inappropriate. The hotel completely failed in terms of room cleanliness. Even though we turned on the “room cleaning” light, housekeeping staff entered the room multiple times without knocking. They turned off the light and left without cleaning—something we noticed because we were inside. In our room for three people, towels were consistently provided for only two. There were no hand or foot towels, and despite multiple requests, nothing changed. During our entire stay, our room was never properly cleaned. The so-called cleaning was superficial at best, and far from meeting basic hygiene standards expected in a holiday resort. Worse yet, we experienced multiple incidents of staff entering the room without knocking, completely disregarding our privacy. Additionally, the general attitude and appearance of the staff were far from what one would expect at a five-star hotel. From their attire to the way they addressed guests using terms like “bro” or “sis,” the overall professionalism was lacking. As long as the hotel continues with such low-quality staff, it will struggle to deliver the experience of a true five-star hotel. Lastly, the Wi-Fi was not free, which is a disappointing and unnecessary restriction for a hotel in this category. Overall, while there are some positive aspects, the hotel seriously needs improvement in hygiene, staff quality, and customer service. In its current state, it is unlikely to meet the expectations of guests looking for a true five-star experience.

Jozef “Horn” Hornát

We were most satisfied with one waiter, otherwise the girls smiled and sometimes said hello, but the other guys didn't at all. I even smiled and said hello to one of the full-grown ones and he looked away and didn't even smile. He is very slow and doesn't seem to want to work. MENAN he was the best waiter! he worked and was very fast but his boss demoted him to a cleaner! he was the only one who smiled and brought us what we wanted quickly. As soon as he saw us, he smiled, greeted us, and asked what we would like, and in 1 minute we had it on the table. Overall, we don't understand how his boss could demote him to a cleaner when he was the most polite and smiling. Thanks to MANAN'S we were happy here since he is not here and instead he cleans here it is not so pleasant. His boss made a bad decision. Because of Manan's I give 4* but we would only give 1*.

Ajdin Schwabo

Amazing Family Holiday! We stayed at Crystal Paraiso Verde Resort & Spa as a family and had an unforgettable time. The staff were incredible – from the friendly housekeeping team to the hardworking waiters, and especially the energetic Crispy Crew who kept the whole family entertained day and night. Everyone was kind, helpful, and really made us feel welcome. There was plenty to do for both kids and adults, the food was varied and tasty, and the pool and beach areas were clean and well-maintained. The rooms are a bit outdated, but they were clean and comfortable, and it honestly didn’t affect our experience. The exceptional service more than made up for it. Highly recommend this resort for families. We’re already looking forward to coming back!

Данила Ломовцев

This is the one of the best hotels where I was. Distances are short, but area is big enough. All the time I can find comfortable free spaces at the beach, pool, messhall. I can easy reach every point with stoller. Guest relations solve any inqury easy, peaceful.

Niya Verliyeva

Amazing Stay at Crystal Verde Resort & Spa! Our vacation at Crystal Verde was absolutely fantastic! The hotel is beautiful and just a short walk from the beach. The rooms were clean and comfortable, and the staff was always friendly and helpful. We loved the variety of food at the buffet—there was something new every day! The pool area was perfect for relaxing, and the evening entertainment was a lot of fun. It was the perfect place for a family getaway. We’ll definitely come back again!

Braxton Siggery

Absolutely shit the food was frozen food broken door Handel we got attacked and the staff did not help the shower was switching between hot and cold the whole time. There were brocken cabinets and cupboards the toilet did not flush and the rooms have terrible air-conditioning. The nicest staff was the room service people.

Mustafa Koca

Everything We Expected from a Holiday – and Even More! Our stay at Crystal Paraiso Verde was the perfect combination of peace, enjoyment, and high-quality service we had been longing for. From the moment we arrived, we were greeted with a warm atmosphere, friendly staff, and the natural beauty of the surroundings that immediately made us feel special. The hotel is beautifully integrated with nature. Walking through palm trees and lush green gardens while hearing the birds sing was truly refreshing for the soul. It felt like we were finally able to breathe again, away from the hustle of city life. Our room was spacious and well thought-out. Every detail was carefully considered, and the cleanliness was simply flawless. A special thanks to the housekeeping team, who refreshed our room with the same care every day. The food exceeded all expectations. From breakfast to dinner, every meal was rich, delicious, and prepared with great attention to detail. The variety of international dishes was a nice touch. The dessert buffet was like a visual feast – we especially loved the fruity treats! The staff were genuinely friendly and welcoming. From reception to restaurant service, animation to technical support, everyone carried out their duties professionally yet warmly. Often, just a glance was enough for someone to step in and assist you with a smile. The pool areas were spacious and clean, offering a fun and safe environment for children too. Daytime activities were enjoyable and perfectly balanced with relaxation. Evening shows and live music added color to our nights and made the holiday feel full and vibrant. The beach area was also well-organized. Shuttle services ran smoothly, and the beach offered a peaceful atmosphere. The sea was crystal clear, and watching the sunset there was a magical experience. In short, Crystal Paraiso Verde offers more than just a holiday — it’s a place where you can recharge and return home truly happy. We sincerely thank the hotel management and every member of the staff for this beautiful experience with our family. We are already planning to return, and we highly recommend it to everyone around us.

Yasin Acikel

We stayed at Wind of Lara Hotel for four nights and overall had a great experience. The service was generally very friendly and attentive, and we felt welcome throughout our stay. The entertainment for children was especially enjoyable – our kids loved the evening mini disco, which created a fun and lively atmosphere. A special highlight for us were the housekeeping staff. The ladies responsible for cleaning the rooms were exceptionally polite and always smiling, unlike in some other hotels where staff can appear tired or stressed. They regularly asked if we needed anything, which made us feel very well taken care of. The food at the hotel – breakfast, lunch, and dinner – was excellent, with a huge variety to choose from. One small tip for fellow guests: please only take as much food as you can actually eat. There is always plenty of fresh food available, so it’s unnecessary to waste so much. Overall, we had a wonderful stay and would recommend this hotel, especially for families with children.

Zain Jahangir

Amazing hotel, food was amazing, lots of variety, plenty of pool space for little ones (but not heated). Rooms were very spacious and clean. Drink service in the all inclusive package was really worth it! Shout out to the night reception shift leader Mert! Extremely helpful!

moldo raul

This hotel really deserves its 5 stars. The services are extraordinary and the employees are 10 out of 10. The manager helped us with everything she could as promptly as possible. The bartenders are extraordinary people and sociable and friendly young people. Even the driver taking us to the beach made the experience incredible. The cleaning services did their job perfectly every time. I highly recommend!!

Ashley Johnson

Güler is probably my most favourite person! Her standard of hospitality was outstanding, I cannot recommend this hotel enough with all the staff taking time to meet your needs and a special effort to make you holiday stress free and worth while. What a beautiful representation of Turkish culture. We will be back! May God bless you all ❤️

Ilayda

i had a wonderful stay at this hotel! The staff were friendly and always ready to help. The rooms were clean, comfortable, and well-maintained. I especially enjoyed the animation team – they were full of energy, very creative, and made every activity so much fun for guests of all ages. Their shows and games really added to the holiday atmosphere. Highly recommended!

Mohammad S.S. Almaani, Ph.D.

The Nostalgic and Heartfelt Review 2000-2025 This hotel holds a special place in my heart. In 2000, I was driving from Iskenderun to Istanbul with my two young kids, ages 12 and 8, and we arrived with no reservation. The manager greeted us with incredible warmth and somehow made room for us. What followed was a magical three-day stay filled with excellent service and a truly welcoming atmosphere. Now, 25 years later, I'm thrilled to see it's still a five-star hotel with the same reputation for excellence. It's a testament to a place that prioritizes genuine hospitality. Some memories are just perfect, and this hotel gave us one of them.

Jelena sa

Our stay at this hotel was not bad, but I wouldn’t recommend it to my friends and I definitely wouldn’t choose it again. We stayed with our family from May 29 to June 2, 2025. Here’s my honest opinion: Our rooms were located on the side facing awful construction work. The food—from breakfast to dinner—was completely tasteless :( The cocktails? No comment... you'd be better off drinking water. After dinner, the kitchen shuts down at lightning speed and they literally take the food away from under your hands, even though the restaurant is still full of people. A few times at the beach, our towels were taken by someone. Evening animation was very average. I was very surprised that there was no internet access in the rooms. The elevators were out of order several times during our stay. But what surprised me the most was that the refrigerators in the common areas are locked at night. I’m writing this honestly so others don’t get misled by good reviews and end up ruining their holiday.

Popescu ana maria

Safir Hotel & Villas, August 2025 We stayed here during the last week of August 2025 and unfortunately, our experience was disappointing. Food: the menu was very repetitive, lacking variety. Cleanliness: housekeeping was poor, using dirty mops. We even found other guests’ hair on the floor in our room. Unpleasant smells: there was a strong sewage smell both in the courtyard and in the rooms. We had to pay extra to move into the villas, where the smell was less noticeable, but still not ideal. Swimming pool: extremely dirty. Our 6-year-old child developed gastroenteritis, and my husband got an ear infection after swimming. Beach: very small, with a steep entrance into the sea, not suitable for children. Organization: poor overall, with little interest shown in guests’ comfort. The only nice aspect was the garden, which was well maintained, but even there the strong sewage smell ruined the atmosphere. Conclusion: I do not recommend this hotel. The price-quality ratio is very poor, and the conditions do not meet the expectations for a paid holiday at this level.

Dacioara Omietreisute

✅ Positive details Evening shows are entertaining and well-organized, adding to the holiday atmosphere. The restaurant is large with food available almost anytime, and the draft beer is surprisingly good. The staff is friendly and helpful, which makes the stay more pleasant. ⚠️ Negative details Room cleaning is only done on request, which can be inconvenient. Food becomes repetitive after a while, and the pools are not well maintained (unfortunately leading to health issues like ear infections for adults and stomach problems for kids). The beach is quite small and the sea entry is very steep, making swimming less comfortable.

Александр Волков

I recently had the pleasure of staying hotel in the stunning city of Alanya, and I must say, it exceeded all my expectations! From the moment I arrived, the friendly staff made me feel right at home. The hotel’s ambiance is a perfect blend of modern comfort and traditional Turkish hospitality. One of the highlights of my stay was undoubtedly the dining experience at the hotel’s Mexican restaurant. The atmosphere was vibrant and inviting, with colorful decor that set the perfect backdrop for a memorable evening. I was immediately impressed by the extensive menu, which featured a delightful assortment of authentic Mexican dishes.

Fahmida Ahmed

I recently visited this resort with my family for my daughters first birthday in April. I read a lot of mixed reviews before booking this hotel but I’m so happy I picked this place to stay for our family holiday. I can definitely see why this is a 5 star resort. The room was a standard comfort room for a family of 3 but was extremely spacious. There was a place to sit and watch tv in the room and not just a bed. The staff for housekeeping were so lovely and pleasant. The whole resort was really clean. The cleanliness of the room was really good too. The food was a little bit repetitive however, the quality of the food was very good. A huge variety of different foods that caters to different cuisines suitable for children too. The fruit was extremely fresh, we had the most gorgeous decadent strawberries! The staff were overall just so attentive and friendly which made the experience that much more lovely. More than one way to exit and enter the resort which is convenient. We were 10 mins away from the local strip of shops and cafes. Lots of other hotels nearby too. 10 mins from land of legends which was nice. I would definitely book to come back here again!

S A

We had a wonderful stay at Swandor Topkapı Palace. Everything was nice and we looooved the food, so many delicious options every day! The only thing that made me a little sad was seeing some guests take huge amounts of food they couldn’t finish, which of course is not the hotel’s fault. The hotel itself was incredibly clean and all of the staff were so kind and helpful throughout our stay. A very special thanks to the sweetest Ms. Hatice Yıldırım, who took care of our room (5213). She was such a sweetheart, always working so hard and treating everyone with kindness. She made our stay even more special 🙂

Steven Gibson

We enjoyed a fantastic stay at the Swandor Topkapi Palace. Ignore any negative reviews - I think those people must have been staying at a different hotel. The range of facilities and entertainment are fantastic. There were multiple activities and shows each day, and the quality was always very high. The food was great - a good choice each day, which was always tasty and fresh. While it can sometimes be repetitive, that's always the case in an all-inclusive resort of this size. We loved the beach club pier, which was a brilliant spot to sunbathe during the day, then very chilled, with live music, in the evenings. All of the staff were extremely polite and friendly, and nothing was too much trouble. I'd recommend the duplex rooms if staying as a family, as the upstairs area with separate bathroom is a really good size.

Rakan Adnan

I truly enjoyed my stay. The restaurants and bars were excellent. They organize activities like football, volleyball, yoga, and many more. I would like to thank all the staff, especially Veronica, who is a funny and kind woman. She organized the football match and brought us water when we got tired

Tulay Bayram

Good things first. I want to thank Hatice Yildirim for taking such good care of us as she was maintaining our rooms. She has got excellent communication skills and understanding of true hospitality. Next, we want to thank Habip Şahin for making our day with his out of box thinking and helping us out with our coffee need. Our special thanks to Cem Olam who kindly compensated for a lost day due to broken balcony door lock as a result of which my stepmom could not get to her swimsuit and could not swim in 1 of the 5.5 days we stayed at the hotel. Cem really meant what he preached about customers being valuable. He made it up for the technical shortcoming of the hotel. We wish him a speedy recovery. Our overall experience was good. Now less good things which are certainly open to improvement. It is not always a given that a guest is in good condition healthwise. The least I expect from a 5 star hotel is the possibility of sitting at the lobby and ordering a latte or coffee without having to walk. We really missed service in that sense. Nobody comes around and asks whether guests need a drink or not around the pool. This should be possible at least at the lobby and around the pool. It was horrible and a nightmare to experience the out of proportion self-service on such a huge hotel and big distances. Certainly somebody like myself who has feet hence walking issues. Food was mostly premade and not fresh. Big variety but not necessarily fresh. Came across hair in food at 3 various occasions which is a risk of any open buffet. Suggestion for end responsible to mitigate that risk by restructuring their buffet set up perhaps. Last evening, a la cart restaurant experience and date with husband was ruined because the door key did not work. 20.39 I go to our room to put my 2.5 year old to sleep, we are left outside. Stepmom was going to babysit and we were going to meet with my husband at the restaurant. Our plan was totally ruined, I had to call guest relations 3-4 times to receive new keys. After 2. Call from stepmoms room, they brought a key which also did not work. I had to call 2 more times. As a result, my son went to sleep 1 hour later then planned. They had me all worked up again. The one and only date I was going to have with my husband in such a long time , and at our last night was totally ruined! In the 5 days we stayed, they ruined 1 full day for my stepmom because she could not swim due to the broken balcony door and my evening ruined due to disfunctional key. It was again the guest relations team night shift leader Dila Firuz who compensated for the lost hours for my boy and me. Long story short, service sucks in this hotel due to limitations and money saving purposes. Saving efforts are visible at every level from service to food quality. It is the guest relations team that firefights all the shortcomings and the limitation related issues. It is this team that keeps it all together is my impression. I have not met higher management but I really think they need to get their shit together and provide these people with adequate resources and means. If you are lucky you come across a few good employees who help out but overall understanding of service is way below 5 star. In that respect, management needs to recheck the definition of 5 star and quality. Zero efficiency in processes. Tons of improvements can easily be implemented. If this hotel is scoring higher than 4 on google, they owe it to these their people, in particular to guest relations, certainly not the owner nor higher management behind the hotel.

Aneta Otko

The hotel exceeded my expectations — I absolutely loved its vibe and atmosphere. It felt calm and peaceful, perfect for a relaxed stay with a book on the beach, yet it also offered more lively options like the beach bar and evening live music. Overall, it’s an elegant place — not flashy or high-shine, but relaxed and nature-oriented. The staff were always friendly, and the food was absolutely excellent. There’s a quiet pool for complete relaxation and a main pool with a DJ that still maintains a chilled-out vibe. At the beach, you can actually hear your own thoughts along with the sound of the sea waves thanks to just a few people around. I stayed there during the high season at full capacity, yet there was never an issue finding a sunbed, and it never felt crowded or rushed. I highly recommend this hotel for total relax.

M

Excellent hotel! Beautiful & quiet. I needed to relax and luckily I found the perfect place. Staff was friendly (some less, or maybe I couldn't connect with them - so it may be subjective about the staff), food is great, hotel is clean, smells good, and the top of everything was the spa! Premium quality -very, very good massages! I traveled alone, stayed 8 nights and had 8 massages! Highly recommend this hotel, and I will return!

Lindsey Milner

We arrived at Flora Beach Hotel on the 2nd of August and are still here now – absolutely loving our stay! The hotel is spotless from top to bottom, so clean and well looked after. There’s a lovely coffee shop on-site which is perfect for a little break during the day. The pools are amazing – plenty of space to relax and enjoy the sun. The staff here are so hardworking and always go the extra mile to help. The manager is especially accommodating and really makes you feel welcome. One of the things we love most is the different themes from around the world – such a unique and fun touch that makes the hotel stand out. Views are incredible!!! Highly recommend this place – we’ll definitely be back!

Aleksandra

Definitely worth coming back here. We stayed in Room 101 – a romantic room with a private pool and its own beach sunbeds. Our stay was overall wonderful, with some areas that could be improved, but most importantly with staff who truly make this hotel special.

Kelly Taylor

Stayed a week here just myself and my mom. Two ladies and we felt extremely comfortable here. Hotel grounds are absolutely stunning. We booked the romantic room as we wanted a private pool when arriving we were informed we had a free upgrade to a beach villa room which was absolutely stunning! Right next to the beach plus private pool. Staff were friendly it’s a lovely quiet relaxing holiday. However there is a couple of things that wasn’t fantastic, firstly the food! It’s such a let down as everything else was perfect. Food was always luke warm at best mostly cold. The selection isn’t great at the buffet, not many meat options and when you did get chance to have meat it was as tough as old boots! It’s the only holiday Iv ever had all inclusive and was left hungry. I never got chance to try the other restaurants as when i tried to book in i was told there were no slots left. (Steak house) my other issue was the private pool we had. The pools are in complete shade so they were freezing cold ! It looked beautiful but we couldn’t use it once during our stay. Lastly there is a great coffee shop there but unfortunately it doesn’t do decaf so I couldn’t have anything from there either. If the food were to be improved I would 100 percent return

Saliha Eyici

The *service* was good, and our stay was relaxing. The *food* was mediocre at best. The quality of the food needs to be improved. "Quality over quantity" The new management proved promising by achieving a smooth transition in a such a short space of time. In addition to the above , the management is planning to **update the hotel in November 2025. ** Thanks to all employees who made our holiday relaxing.

Kristin

May 6–13, 2025 This was our first time staying here with my husband, and overall, we were very satisfied. The food was fantastic with a huge selection, and thanks to the 24-hour bar, there was always something to eat or drink. The staff were kind and attentive. Our room was clean and nicely furnished, and the bed was especially comfortable. Although the sea was still too cold for swimming, and the outdoor pool was also too chilly for us, there was a lovely indoor pool available. The hotel's surroundings were beautifully maintained and offered a truly relaxing atmosphere. However, one negative experience did cast a shadow over our stay: the hairdresser/beauty salon operating within the hotel was a disappointment. I had my eyebrows done for €120, and I was told it would last at least 2 years, possibly even 3–4 years depending on the individual. In reality, it completely faded within a week. I followed all the aftercare instructions – no water for 3 days and regular application of Vaseline – but still, the results didn’t last. It was clearly a waste of money and time.

Destinationn20

I have no idea when all the good reviews came from. The food in this place is disgusting, all frozen, blunt, zero seasoning, everything is cold. You can't eat anything nice in this hotel. They don't have charcol bbq. Service is bad as well, before they come to take order for drink you sre nearly done eating, not even water on the table. Snack back at the beach is a joke, service is so slow and everything is disgusting not etable. The Italian restaurant in this place is so pathetic, rude staff, blunt food. Don't come to this place if you want to eat something nice.

Nermina Halilovic