Levii James
We had a wonderful stay at the hotel. The staff were extremely friendly and helpful, making us feel welcome right from the start. The atmosphere was warm and collegial. The food was delicious, and I was pleasantly surprised by the 24-hour restaurant and the wide variety of options at the snack bar. The evening entertainment was both diverse and engaging, and being able to smoke shisha in the evening was a huge plus for me. The beach was also fantastic, with excellent drink service.
However, there were a couple of downsides. One side of the pool was always in the shade, so it wasn’t always possible to be in the sun. Additionally, the sea was quite dirty, and large rocks were scattered throughout, which was not only annoying but caused injuries to several guests. Because of this, I’m giving one star less.
Overall, we were very satisfied and would recommend the hotel to others!
Farah'Naz
This hotel is not worth its price. It's in the same price range as Delphin (Be Grand) but is definitely not 5 stars like Delphin. I paid €3000 for 7 days for 2 people in August, but it’s worth no more than €1500-€2000.
If you don't know any better you will find it great. But it's not good compared to other 5 star hotels like Delphin.
This hotel is very German-focused. All the staff speak in German, and the entertainment is mostly geared toward German guests. It felt like we were on vacation in Germany, not Turkey. If I wanted a German vacation vibe, I’d just drive an hour to Germany. It was disappointing.
Arrival
Service at the reception was poor. They connected the wrong room number to our key card and forgot to give us our hotel wristbands. The bellboy had to run downstairs twice because the receptionist didn’t handle things properly.
Room
The room was very clean and spacious enough. However, the air conditioning was weak; the room barely cooled down, making it uncomfortably hot. Even applying skincare felt impossible without melting. The mini fridge was also warm, so drinks didn’t get cold.
The beds were very hard, so I didn’t sleep well, but that’s a personal preference. I liked that the shower and toilet were separate.
Housekeeping didn’t pay attention to details—we had to ask them to refill the soap, which had been empty for two days.
Pool
This is where the daily stress began, making our stay very unpleasant. Every day, all the sunbeds were taken early. Everywhere there were towels but no people. By 8:30 am, everything was occupied, and the staff didn’t help at all. They just said, “Everyone has the same problem as you.” Well, then fix it! They even posted notes in the elevator saying there were enough sunbeds for everyone—there were not!
At Delphin, if there are no sunbeds available, they arrange them for you immediately. That’s 5-star service. One day, we didn’t have a parasol and asked for one; they just said nothing could be done. I’ve never had this problem at other 5-star ultra all-inclusive hotels. Running for sunbeds in the morning isn’t a relaxing vacation experience—it felt more like a 2-star hotel.
Entertainment
Also mostly German-focused. I’m in Turkey; where was the Turkish music?
Towel Service
The towel stand is all the way at the wellness center, which is inconvenient. It should be near the pool or beach.
Food
The food was delicious but lacked variety, and we grew tired of it after three days. Breakfast was also very German-oriented, with baked beans, sausage, and similar items. Some desserts often tasted stale.
Service
The restaurant service was excellent; the staff worked very hard, bringing drinks quickly and clearing tables promptly. Service at the hotel bars was also very good.
For me, never again. This hotel was a waste of money, and I didn’t have a pleasant or relaxing vacation at all. Next time, I’ll go back to Delphin, where they know what 5-star service means for nearly the same price.
Sally Barber
Just spent 10 days at this amazing hotel. I can honestly say I have never stayed at a hotel like this, everything to the last tiny detail is absolutely perfect. I love it here and will be returning every year now I have found this little gem. From start to finish the service and quality was second to none. Everything is of the highest quality. Friendly and attentive staff, such vast choice of amazing and delicious food and drink. Cocktails at the lobby bar are the best I have ever had. You will not find better than this in turkey 😍👌
L
Really enjoyed this hotel would recommend it to everyone if you want a premium experience came for a short trip with my friend for a birthday. staff are amazing lovely so friendly and polite. They will always check up on you to see if you need anything and very interactive and welcoming will definitely hope to come back again 100% rooms are clean bathrooms clean everything is very hygienic cleanliness is at a 10/10 and professionalism is 10/10
MC CM
Very modern hotel, with very pleasant and helpful staff (with small exceptions). The food was a good quality and a good choice. Good cocktails, especially in the lobby bar.
The negative aspect: very cold pool, both adults and children. If for adults is a conscious choice for children they just want to play. The water was 20 degrees Celsius and the staff tried to explain me that this is normal temperature. The sea was dirty for a a child under 1 and also with very sharp stones, which left the pool the only option.
My Booking
