Agnieszka Balda
I just came back from my holiday in Blue Star Hotel which I spend with my family and I have to say that it was one of the best holidays I spend in Alanya.
Staff was great very helpful and polite, funny and always give 100% .
Food was delicious, a lots of choices.
Rooms were always clean and we had great view.
Swimming pool is big and has slides.
I will definitely come back to this hotel like most of the tourist who once came , they coming back every year because there is great atmosphere, like in family, everyone enjoys and make sure to know each other.
Funny talks beside swimming pool, dancing on the evening entertainment and taking part in the activities.
Definitely come back there !!!!
Thank you to all staff working there 🙏
Mohammed Banares
Just returned from Alanya. 11 nights from 6th to 17th October. For a 4 star hotel and in relation to the price I think the hotel is exceptional. 10th trip to various locations in Turkiye and this hotel had the best quality and variety of food of any hotel we have stayed in. Don't believe the stories of food poisoning from another review because I was there at that time and it's nonsense. We are from England but the majority of the guests were from Poland or Russia but no problems whatsoever. Only downside was that the lifts are small and the bed mattress was a little dodgy on 1 side and the room safe is an extra £2 per day but these are minor issues. Massive bonus was no towels on the sunbeds for reservation and they were strict. Food was varied and very good. All staff had a great attitude. 10 to 15 minute walk to the beach (no 5 on Cleopatra beach). Shops in and right outside hotel. We booked excursions from outside the hotel (choice of 3 very near hotel) and paid very low prices. Overall great hotel for the price although some guests always end up with a dodgy room but not for us. Evening shows and entertainment every night except Sundays.
Laszlo Toth
We spent a marvelous time in Hotel Blue Star.
The hotel takes place a prestigious position in the city, close to the most beautiful beach of the sea.
The hotel rooms are clean and comfortable. The staff is kind, helpful and really professional.
The all-inclusive restaurant caters to all needs - and above that you could ask for - with its delicious and varied dishes.
Regarding helpfulness I would like to enhance Sidar from the reception staff. Resulted from our travel agency negligence we encountered really serious difficulty on our trip to back home on 22nd of October.
We did not receive the right code necessary for fly check-in from the office, and the officials were „certainly” unreachable . We could manage our problem exclusively with the help of the man at the reception, Sidar. He looked tirelessly after the possible solutions on the net, provided new alternatives, called for hours with the airline directly. We are grateful for his help and professional work.
I can recommend the Blue Star hotel to everyone wholeheartedly.
Irala Ira
First things first: front desk - very nice and we’ve felt welcomed. They offered us a family room instead of two double rooms - they even had a form to write that we agree to change the rooms (I guess because of previous experience with complaint about changing the room without the confirmation).
The general state of the corridors - quite poor, a lot of scratches, some light damages and not very welcoming - the age of the hotel was visible by it.
The room itself was alright besides the air conditioning - it did not work in the bedroom, the service was twice and “fixed” but still only the fan worked.
The restaurant was nice, the food was quite various and looked (quite) fresh, but be careful for the silverware and tablecloths - the service used them to wiped out the tables and put them back; silverware was on the tables all the time - day and night so it’s better to get the fresh ones.
On the second day my friends got sick - vomiting all night and throughout the day, stomachache. Me and the second friend was okay - even though we ate similar things but the “sxx on the beach” drink - the friends who got sick, drunk per one the night before.
Electrolytes and strict diet helped but after that we did not trust all of the food.
The only things that was the most arrogant thing was the state of cleaning of the corridors, the plates and left food by guests on the stairs was not cleaned by the cleaners for 4 days at least. When reporting to the front desk and promises about cleaning it, they only did it after the next 2 days, so it took them to clean the stairs for 6 days… If only it could be done everyday…
The room cleaner, Buket very nice and did a very good job.
The entertainment team was very focused on Russian guests - they tried to talk Russian to everyone.
The spa / hair saloon zone: please use your common sense when making a leaflet for your polish customers - such a huge linguistic errors in your advertisement made me laugh very hard, in a bad way.
All together: all of the minor things matter and I if I could choose once again a hotel in Alanya, I am not sure if I would stay there; the price was quite fair for the days and location but not for the hotel.
Tereza Turková
The hotel is really nice and the people working there were also very pleasant. 750m away from the beach is doable on foot as well. On the other hand is the hotel like a labyrinth, so be careful.
My Booking
