louis
Nightmare Check-in and Deceptive Practices – Avoid at All Costs!
Our recent holiday at Throne Beach Resort in Turkey was unfortunately marred by an incredibly frustrating and dishonest experience right from the start. We checked in around midnight, expecting a smooth arrival, but what we encountered was nothing short of a nightmare.
We had booked three rooms for our party. Upon getting to our assigned rooms, we discovered that two of them were completely unacceptable: they had no working air conditioning (a crucial amenity in Turkey!), dirty toilets, and were located unacceptably far away from the main building.
We immediately returned to reception to request rooms with working air conditioning and better conditions. Initially, the staff claimed they had no available space. However, after a seemingly hushed discussion among themselves, they suddenly "found" rooms – but only if we were willing to pay an additional €250 for just two rooms. With no other immediate options at midnight, and needing to get settled, we felt forced to pay this exorbitant and unjustified fee.
To make matters worse, they did not provide any receipt for this €250 payment, which strongly suggests that the money was not processed officially and was possibly pocketed by the staff. This lack of transparency and outright deception is completely unacceptable for any reputable establishment.
This experience significantly soured the beginning of our holiday and left us feeling cheated and exploited. The basic expectation of a clean, functional room with standard amenities like air conditioning was not met, and the resort's handling of the situation was dishonest and unprofessional.
scammed
I strongly advise anyone considering a stay at Throne Beach Resort to look elsewhere. Save yourself the stress, the disappointment, and the potential for being .
Liene Rubīna
Disappointing Experience – Definitely Not a 5-Star Hotel
This hotel is, at best, a 2-star establishment, nowhere near the advertised 5-star rating. Our experience started off poorly and only got worse from there.
On the first day, we arrived to find no towels and no water in the room. The mini-fridge was stocked with water only once during our entire stay. At the bar, only small 0.2L cups of water were available—no proper water bottles, which was incredibly inconvenient.
Room cleanliness was a major issue. They only vacuumed but did no deep cleaning. The shower was filthy, with mold on the walls that clearly hadn’t been cleaned in ages. Our friends faced an even worse situation—dirty pillows with bodily stains on them, towels that hadn’t been replaced, and even worms in the shower. They had to repeatedly ask at reception for basics like towels, toilet paper, and shower gel as the housekeepers didn’t provide them.
The entire hotel felt unclean. The carpet near the bar smelled like vomit, and the odor lingered the entire week without anyone addressing it. The food was mediocre at best, with a limited selection, and the majority of dishes were served cold.
If something in the hotel breaks, don’t expect it to be fixed. They simply ignore it. On a positive note, the shows were decent. However, that’s about where the positives end.
The hotel was overwhelmingly full of Russian tourists, and most of the staff barely spoke English and were generally unfriendly. In the hallways, guests were expected to step aside for staff, which felt incredibly rude. The only friendly and helpful staff were the Turkish employees and the man at the hookah station. The Russian staff, in contrast, were lazy and impolite.
The beach was a disaster. It was far from "private," with broken sunbeds and trash everywhere. It felt more like a dump than a place to relax.
On the plus side, the harmony massage at the spa was excellent. Unfortunately, that was one of the few highlights of the stay. The à la carte restaurants charged extra, unlike other hotels, which felt like a rip-off.
Lastly, the rooms had terrible sound insulation—you could hear everything from the neighboring rooms. Overall, this was a highly disappointing stay. I wouldn’t recommend this hotel to anyone seeking a true 5-star experience.
A.V.
most of the positive ratings here are done by bots, look at the usernames, they are kind of identical
Hunii András
I was scared when I read the reviews, but when I got there the welcome was very nice. The staff was nice and very helpful. The food is delicious. The drinks at the bar are very delicious, prepared with great love especially by Mehmet, Chief and Yunus. I had a great vacation, I came back here anytime!
Lopali .Andrew
Food is inedible, beverages are dreadful, the room reeks so much of mold i think it's a health hazard and the same room has swarms of mosquitos like it's a swamp. Beach is a bit above bad though. And the nearby mosque's whining is deafening. Best visit your hometown than spend your hard-earned money here
My Booking
