Nish
Fantastic stay with wonderful staff.
Special mentions:
Natasha (Assistant Food and Beverage Manager) was amazing at the wine tasting and educating us on wine every night after. Brilliant.
And George at the Med restaurant…what a great host…attentive, charming and gave us a warm welcome and farewell.
Sophia at the Fresco bar and all the staff in the snack bar beneath.
Thank you!
We’ll be back!
Natasha Goodman
Our time here was lovely! The staff were incredible. The restaurants were a great variety including Japanese and Mediterranean. George treated us so well from the Med restaurant and welcomed us with a lovely smile. The entertainment was incredible and there was a great party vibe. The rooms were good and we had a sea view which was breath taking to wake up to each morning. I would highly recommend this hotel to couples and families.
Celena Hall
Stayed at Mitsis summer palace for our mini moon. The decor of the place is really nice and of great taste. Rooms were well serviced and came with everything you’d need - the robes and slippers were a great touch. Staff were friendly and were nice enough to move us to a better room. Nice for a relaxing retreat, but not a huge amount of entertainment for the evening.
Andy Vida
Review of our stay at the Mitsis Summer Palace
We stayed for 9 days at the Mitsis Summer Palace, and overall, our experience was very pleasant. We had booked a room with a sea view and a private pool, as requested, and it fully met our expectations. The unobstructed view was simply magnificent. The room service was impeccable, with thorough cleaning, a constant supply of beach towels, and a well-stocked mini-bar. We have no complaints about these aspects, which greatly contributed to our comfort.
Regarding the restaurants, we appreciated the variety of options, but it is undeniable that an improvement in the quality of the dishes could elevate the overall experience. At the Med Restaurant, in particular, we noticed that the main courses sometimes arrived too quickly, while we were still enjoying our starters. This lack of timing slightly marred the experience, although the service remained courteous and professional.
As for the buffet, we found it a bit lacking in variety. However, it’s worth mentioning the exceptional quality of the gyros, which were one of the highlights of our stay. One drawback, though: we occasionally noticed that some glasses were still dirty, which is something that should be addressed in an establishment of this level.
The hotel has enormous potential, especially with the ongoing renovations, which promise to make it an even more remarkable place. However, it would be a shame to offer such an idyllic setting without ensuring that the service matches the standard. Certain details require special attention, as shown by an incident on our last day at the beach. I went to the bar 10 minutes before closing to get one last beer, but the server informed me that he could not serve it due to a lack of clean glasses. This is simply unacceptable, especially when it is clearly stated that the bar closes at 6:00 PM. This kind of minor inconvenience should not occur in a hotel of this category.
The hotel still has a few adjustments to make to live up to its exceptional setting. We believe that with a bit more attention to detail, it could truly reach another level.
Despite these few remarks, our experience remains very positive, especially with an 8-month-old baby. The staff was smiling and attentive, and we made some lovely acquaintances, particularly with Junior, whose kindness and warmth brightened our days. We would also like to thank the team at the Dusk Restaurant, especially the bartender, for her warm welcome every evening, as well as Lamine, who made numerous trips to help us with our journeys between our room and the reception.
In conclusion, we thank the Mitsis Summer Palace for these wonderful 9 days. We are convinced that with a few additional efforts, this hotel can reach excellence.
Janet Collier
Oh Wow, we stayed for a week in middle of October 24, we had the best time, weather was lovely 😍 nights do get chilly if it's windy, all the outside bars, restaurants will give you blankets if you ask. Staff were great, very helpful, rooms were nice, lovely choice of restaurants, food was nice, different themes in the buffet restaurant each evening. Entertainment in the evenings was good, location brilliant, so nice, would definatly go back. X
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