Cheap Holidays from Heathrow Airport – 2025/2026 Deals

Sid S

Overall an amazing holiday, we booked the hotel and before reaching we had some concerns after reading some negative reviews. But once we are there we had a wonderful time. The rooms are very spacious well maintained. Staff - I don’t want to name a particular member as exceptional. Almost everyone worked very hard and are caring. Food - There are plenty of varieties to choose from, we enjoyed the food and drinks. The entertainment team always keeps busy engaging people around to join on various activities. Place is nice, easy access to the beach, city is also nice to walk around. Not a very busy place. The easy jet and love holidays staff at the reception are very helpful on gave guidance on local tours or activities etc. There are few details they could improve on but I would rather leave them in the grand-scale of good things

Bella Mia

It was my first visit to the Tunisian and to this absolutely beautiful hotel. Can’t say anything negative about this hotel and my experience in this place. All staff are absolutely fantastic, helpful and super friendly. The food is amazing with lots of different varieties to choose from. The hotel is allocated in the most beautiful location. The most important thing I would like to describe is the Entertainment team. The person who deserves to be praised is Ramos member of the entertainment team who made my stay even more special. He is such a talented, great guy and a true asset to the hotel. Because my experience was so amazing I’m already thinking of visit it again next year.

Nicole Clayton

This hotel is certainly good value for money if you buy the package with Loveholidays but is far from 5 stars. The rooms are spacious and comfortable but the hotel itself is a little dirty in places. The food has been amazing and the staff are very attentive and friendly. There have been some faults such as maintenance banging at 9am every morning continuing until 11pm on one particular night. The aircon is also only available in the summer months despite temperatures being high in spring. Overall it is a worthwhile stay but the reviews on Google are very generous.

Christian Gutierrez

I’ve just finished the first of my three weeks here, and I have to say—what an amazing hotel with fantastic views! But the best thing about this place is the people. Everyone is so friendly and welcoming; it’s worth coming back just for them. If you’re looking for a peaceful place to relax, there’s no better choice. The hotel is right in front of the beach, offering breathtaking views, a delicious buffet, and an entertainment team always ready to put a smile on your face. I’m already looking forward to the rest of my stay!

Melissa ONeill

A long transfer but well worth the wait! From the second we walked in everything was perfect! Used the online check-in facility which was easy to use and when we arrived at reception there was nothing to do other than start our holiday. The staff are incredible - friendly, welcoming and professional - nothing was too much trouble! They were amazing with our grandkids too! We couldn’t fault the food, plenty of choice everyday, service amazing! 🤩 the entertainment team were first Class - Ramos was fabulous! All the activities were great! We will definitely be coming back!

wear 150bpm

Spacious rooms, great service, and excellent food We had a lovely stay! The rooms are huge, the staff is very friendly, and the food was absolutely delicious. There were plenty of gluten-free and lactose-free options, and both vegans and vegetarians will definitely find something suitable. The beds were very comfortable. The building could use some renovation, but everything is well maintained and clean. The suites are very well equipped — the kitchen area had everything we could possibly need. All in all, a very comfortable and enjoyable experience.

Maria Cronin

Just back from a week here.. ignore bad reviews...this hotel, While a bit dated was lovely. So clean which for me is so important...reception area is beautiful...I had breakfast included and it was gorgeous. Such a choice and all you could wish for..reception staff are really lovely and nothing was too much trouble.. this hotel is really nice if you want to get away from it all..for a restful peaceful holiday..not near any commercial shops.....its a bit isolated that way..irish pub across the road was wonderful too... we did t get great weather for our trip but I really enjoyed my stay at this hotel....thank you all.

Clementina Alagna

We have just come back from 5 days staying here. Staff were lovely and very welcoming, entrance is absolutely stunning and clean. We upgraded to a larger room with no problems. Our apartment was massive was very clean and comfortable little out dated but still very nice beds were very comfortable. Food was great could find something to eat on every meal with a few fussy eaters which was great. All in all a lovely short few days that went far to fast and we were sad to leave

david edwards

Main entrance room looks great but that's it. Rooms dated, food very bland and almost cold. Entertainment was poor, entertainment team poor. Not much locally either as hardly no shops restaurants etc If your a plane spotter hotel is great as it's directly under airport flight path. Approx every 10/15min a plane comes over to land. Pool lifeguard was a young lad who looked like he'd just been pulled in off the street, he spent the day on his phone all day. I'd putt this hotel as a 2/3 star. We had good sunshine so not all bad

Onyii

I had an amazing stay at the Grand Muthu Golf plaza, it was easy to take a bus from outside the hotel to town. The staff was also very helpful. My room was neat and very spacious. The food was decent.

Basak Candemir

The essential infrastructure should be fixed to match the efforts of the fantastic staff! Liked · The staff is the absolute highlight of this hotel. They’re very kind and attentive and really try to help you. The location and the views are nice. The buffets are rich and fresh. Depending on which room you stay, it may be very nice. I stayed on the ‘luxury’ block and it was very nice and spacious. Not sure I chose it purposefully though. Disliked · The elevators didn’t work most of the time we were there. For a resort that is built on steep hills, I find this unacceptable. In all fairness they offered a ride with the car and change of room, but this doesn’t make the problem go away. when it works, it’s slow and holds 4 people only so I can’t imagine how it would be in peak season. If you’re older or have mobility challenges I’d recommend you to think twice. The other major problem was the wifi- it is unreliable. Finally while I stayed in a ‘luxury’ room, my parents stayed in a regular room and the difference is massive. Their room was pretty small, difficult to access and the AC was very loud.

Mike F

My wife and i had a fantastic 12 nights at this hotel! Our highlights were: The staff: from the waiters, particularly Fatih, to the entertainment team (Sunny and the other guys) - a fantastic dedicated team who deserved their tips 👏 The entertainment: an amazing theatre with simply the best entertainment at any hotel we've stayed at, and lots of activities during the day - my favourite being adults football which I couldn't get enough of 🤣 The hotel: amazing location close to beach and town, beautiful views and fantastic facilities The SPA: the best way to start day one 💆‍♂️💆‍♀️ My wife is pregnant and they ensured she had a pregnancy massage and looked after her really well The food: so much variety! Thanks so much for making it a perfect trip and we hope to visit again with our child 😁 My advice to those complaining about rooms: if you want to be certain of getting a room with a view, upgrade!

Adeel Khan

So for the most part, the hotel is great. Although, we did get put in a room that has quite a smelly toilet. This was the “Sea view room” so I’d probably avoid that next time. They’re quite inconspicuous about their rooms, no photo to show exactly what room you’re booking and If you’re booking for 3 people, you’ll end up with one sofa bed which they don’t make clear at all. Other than that, no complaints. We had an amazing time and the staff and overall service were really nice, very accommodating and helpful Lots of great activities especially liked the shows every evening.

Ange Gray

Just finished a weeks holiday at Orka Sunlife, so here's a review of all aspects... Room - was very basic and tired. There were no full sized duvets on the beds, so I had to ask for additional singles to be placed in the rooms. Also, they do have tea and coffee available in the rooms, but you dont get proper cups, just paper ones. Pool Area - Extremely cold pool, to the point that the sea was warmer. There are plenty of sunbeds and umbrellas, so there was no challenge to get one, but I could imagine it's a bit of a nightmare in high season. Slides were good, but they were closed for a couple of hours over the lunchtime period Restaurant and Bars - Even as it was the end of season, it was extremely busy at times, and a couple of evenings we struggled to get a table. I would imagine that this would be even worse during August. The food was OK, nothing special. One night, the chicken wasn't properly cooked, so just one to check. They only do table service for drinks if outside, no table service for drinks inside. The food is generally OK, but 100% not 5 star quality, more bland and suited to a child's palette, reminding me a little of School Dinners. Beach Transfers - these are free, running at 10 and 10.30, then returning at 4 and 4.30. It appeared to only be 1 minibus for each time. This might be different during busier times of the year. If you wanted to get a taxi, they were 200TL for us, so very reasonable. Always check the price of the fare before you get in to check if you are comfortable with the amount. If you do take the minibus, on the return journey remember to check with the driver which Orka resort you are going to as if you look just at the Orka sign on the front window of the bus, you could end up at the wrong one. Excusion to the Market - This cost £10 per person If you didn't want to get the transfer, you could go by taxi, and it is about 450TL, so if more of you, it might be worth considering. At the market, they do take TL, Euro or Pounds, all cash, and definitely worth haggling! Excustion on a Pirate Ship - Boat trip out on the Black Pearl, this was £25 per person included was the transfer and also lunch. Drinks are on top, you have a tab running and settle up at the end of the trip. They do take card on board, so that's a bonus. It is a brilliant day out at sea, 5 stops along the way, so plenty of time to have a swim. It does have music and a foam party but definitely one for all the family. Oludeniz Beach Area - This is great, shops, supermarkets, restaurants, and bars plenty. If you want a sunlounger, they are 200TL for the day. Just retain your ticket as they do sometimes come around and ask for it to prove you have paid. Great spot to watch all the paragliders land and an amazing spot to watch the sunset as you can't see it from the hotel (the mountains are in the way!) Hotel Generally - it states it has WiFi but it is so hit and miss, we ended up getting a Turkish eSim which was super reasonable and allowed us to be connected, a family of 3 used it all week and it was about €13.50 for 10GB. The staff were generally very friendly, in particular some of the waiting staff. The ones working reception weren't too much. Even when asking where to store our luggage on the last day, they just pointed at a door, and there was no offer of them taking our bags for us. These things are only little, but they are the differentiator between star ratings. Overall, the hotel is just a little tired, lights on the stairs not working, so it just feels like things aren't looked after. One thing to definitely call out is the steps....up to the majority of the rooms are a lot of steps, we were halfway up, and there were 100. There is a lift, but it is so slow and only allows 4 people in at anyone time. When again must be a nightmare in the height of the season - I would definitely consider this if you have young children or mobility issues. We have had a good week, but we won't be coming back to this hotel, when looking for a 5 star break this is not the one to choose. Hope this is of help

Jo Eva

Absolutely love this hotel! Set near Babadag Mountain, you have stunning views over Oludeniz and the sea. The rooms are clean, the food is lovely and the staff are friendly and helpful. We ended up getting here in the early hours of the morning and had a free room upgrade. If you have any mobility issues just be aware as due to the beautiful location there is a steep hill and lots of steps to some of the rooms, but there is also a lift that can take you up and down so you don’t have to walk. There is a free shuttle bus service every day to both the beach and the Aquapark and if you’d like a taxi, one will arrive for you in minutes. For an All Inclusive hotel, I must say the food has been excellent. It’s been varied and delicious every single night. My partner eats a mainly carnivore diet and I’m a vegetarian and the food has catered for us both in abundance each night. They have different themes for the food so we haven’t got bored of it being here for 2 weeks, which we have in previous hotels. The staff are absolutely amazing. In fact, we would say that they have really made this place. They are so kind and friendly and they just can’t do enough for you. They are always in hand to help if you need anything and the restaurant staff are so proactive, giving you an excellent service getting you drinks (sometimes you don’t even have to ask), so you don’t have to keep getting up. It feels as though all of the staff here genuinely care about you and want you to have the best holiday so they will do whatever it takes to make that happen. We are so happy we came here and it’s been our most favourite holiday ever. We will definitely be back to this hotel every year! Oludeniz has also been a wonderful location with so much to do in such a small area. Thank you so much to everyone at Orka Sunlife for making our stay here so wonderful. You have truly captured our hearts and we are so grateful for everything you have done for us ♥️

Krasimira Nedkova

What a fantastic experience. OMG that was incredible holiday. Amazing people, so much attention, so kind and polite. We were constantly entertained by the professional animators. Lovely food. Very clean and well look altered resort. Well done to everybody who's working at Stella Makadi Gardens. ❤️ See you again ❤️

Paul Bywater

My wife and I enjoyed two weeks stay in early March in Stella Gardens, Makadi Bay. It was my first time in Egypt and I was not sure if I would enjoy it, or how good it would be as the holiday was really inexpensive…. My concerns were blown away! Although there is currently extensive building work at the entrance as there’s a water park being built, the site is not disrupted or overwhelmed by noise or anything. I imagine when it’s finished it’ll be a massive plus to the site. The site itself is big and open with lots of well maintained and beautiful gardens. Everything is clean and tidy with staff always on hand and working hard. The pool areas are all looked after and there’s plenty of room so you don’t have to get up super early to stand a chance of a seat or sun lounger. The gym is fairly quiet and I’ve seen far worse facilities in hotels. Only issue I had was being 189cm tall mean I’m a bit big for some machines but not a huge issue. There were always staff about too. We had used the spa on site as well and had a full massage, sauna, jacuzzi, steam room, hammam treatment and 3 more 1 hour massages as well while we stayed! We paid about £100 each for the whole thing which was great value compared to what you would pay in the UK. Plus the treatments were excellent! Food was decent and varied. We always found something tasty to eat and there was a decent variety of most stuff. I would say our youngest would’ve starved though as it wasn’t chicken nuggets and pizza every meal… this isn’t a criticism as it meant there was proper food all the time. The on-site Chinese and Lebanese restaurants are also great with a few things to try out. Our room was huge and really well maintained. Lots of room, a huge bed, big bathroom with shower and separate bath. Safe in room and air con was free and all worked as it should. House keeping were great too; Omar kept us stocked with fresh towels and bottled water too. The entertainment could be cheesy but was good fun. The guys and girls really worked hard and I’ve got to say did a brilliant job of getting people involved. Shout out to Mo who was a firm favourite amongst us all. The staff were excellent; so helpful and friendly that you felt special. I’m not being cheesy saying it but we felt like VIPs and to a person no one was anything but amazing. They all deserve a pay rise! The hotel is about 5 minutes walk to the beach at its sister hotel Stella Beach but if you don’t or can’t walk there’s a shuttle bus free of charge. The beach is clean and tidy with lots of chairs and sun loungers with entertainment going on as well. I’m not saying we enjoyed it but the day we got home we were in the travel agents booking to go back!

Agnieszka Dudek

Stella was my worst experience in Egypt. Guest Relations were absent, feedback ignored, and room issues unresolved. Hygiene was shocking—dirty cutlery, overflowing trash, and unhygienic cups everywhere. Food lacked variety, was bland, and caused stomach issues. Service was poor, with staff more focused on phones than guests. Rudeness and a lack of professionalism were common, especially in restaurants and at bars. On the bright side, the resort grounds were beautiful, rooms spacious, and animation shows enjoyable. With better hygiene, service, and training, this hotel could improve significantly.

Judy Weston

Returned home on the 20/11/24 from 10 nights stay. This was our 2nd visit within 6months and oh boy it did not disappoint, staff were as friendly as we remembered. Great food with plenty of choices and it was so nice to have more fresh fruit and salad available this time, the hotel was busier but made no difference to serve or waiting times, infact the staff kept the hotel running very smoothly. Hotel is kept immaculate, the ground staff do such an amazing job. Can't wait to return again next year.

Elaine Holden

Just returned from here (19/11/24) not a 5 star hotel the room was lovely cleaned each day with fresh towels FOOD what can I say did not cater for anyone unless you were russian all I had was fried egg and bread for breakfast and chips and bread for lunch and dinner we went to the Chinese the food was cold the Italian was hot & enjoyable views of the gardens were lovely the pools caters for all lovely and clean, the beaches was fine lots of entertainment for all but you had to be early to get a bed the shops around the two hotels were ok but shop keepers were pushy. Come to checking out time at reception they tried to charge us for two key cards we were only giving one reception staff need more training on how to be polite. In all not what we expected ( poor really)

Carol Knight

Fantastic hotel, the staff is amazing and so friendly, the hotel on a whole is definitely a 5 Star. I can't fault anything about it everyone is so friendly and the hotel is spotless the food is amazing and never find it hard to find anything to eat,it caterers for all types of picky eaters. Cannot recommend this hotel highly enough.

robert jones

Had a great stay here for a week. The room was a little tired but they are refurbishing at the moment and with that been the only negative I feel this hotel could be a gem come next summer. Food was nice and if you like trying new food plenty of choice. It is slightly salty but other than that very tasty. My wife can't have dairy, she mentioned it once and they went out and bought her almond milk. Fantastic service if you ask me. Pool was cold but it was February. The heated pool was fine and we enjoyed that one, the slides were also great fun and broke the days up. Service around the pool and in the bar was unbelievable. They really take the time to talk to you first couple of days. After that you have to tell them to stop bringing drinks or they turn up every 15 minutes. All in a great stay and would recommend.

Donna Green

Staff are especially friendly, happy to help. Animation team are all great.Always happy, especially Megan & Emily who's always happy to give advice on the area and nights out with the team. Cannot fault this hotel. Lovely week away. Baz the barman was great so lovely. The reception staff were so friendly. Everyday always greeted with a smile Barman at the small pool and the young lifeguard were just the best. We were upgraded to a deluxe room which was lovely and comfortable. Can't wait to go back

Bozhidar Georgiev

The hotel is generally good; the rooms were old furniture, but you get used to it on the second day; the food is AMAZING—unlike other hotels in this price range, the lobby is very modern, and there is animation every night; the hotel is about 25-30 minutes away from Naama Bay—the main street, but there are buses every day from 20 to 23 o'clock that take you there if you want; it's not close to the beach, but there are also buses every day on every hour; the aquapark is not very big, but it has fun slides; also, the hotel is very clean. I would recommend it if you can't find something better in this price range.

Daiva Glebauskaitė

Just came back from this hotel and have very mixed feelings: -The reception people who register us were very angry and unprofessional, they weren’t interested to help and explain to us about voucher problem. -Rooms… at first we got a dirty room, with broken chair, wardrobe (the door fell on my feet), balcony door (doesn’t open properly). After two days of arguing the guest relation finally helped us and we got a better room. -Pools are a little bit too cold, there is one heated pool so we usually used it. -+Staff are very different: cleaning staff makes beautiful art from towels, barmen guys are a little bit rude to woman especially when you want to order more than 2 drinks, entertaining team is holding on Kristin (5 starts to her). -+Food, sometimes it is a good day and sometimes not so. The most important thing to come not late so you have more options. My sister is a picky eater, but she survived, for kids it is mainly chicken nuggets, fries (the taste is very good). I found not dry grilled chicken, tasty batatas, various salads🥒🍠🍤 For snack time it is mainly leftovers. +Territory and location very green and you can take walks, beautiful palms and birds. You can register one day before for a ride to sand and coral beaches with hotels bus (for free) ride takes about 15-20 minutes. You can also find drinks and food for all inclusive clients. +Drinks quality is good. +Water park for everyone adults and kids, very fun and safe🌊

Sophie Frew

We loved our stay at Cooks Club. The hotel is in a great central location with easy access to all the great bits of the island. The hotel has been designed beautifully inside and out. Not only that but it's very clean and there were always pleasant staff to greet you. The lobby, dining hall and grounds are all immaculate and aesthetically pleasing. The rooms are a decent size and ours overlooked a mountain which was lovely! The bed was very comfy and the room was nicely appointed. It had a luxury feel. The app that they use to order food works seamlessly. There was a good choice every night and it wasn't all the same stuff. There was a good choice of Greek cuisine too. This is no buffet, food is delivered beautifully to your table. The a la carte restaurant is amazing. The best food we had on the island! Don't be afraid to order something a bit different! There is a good array of drinks too. You don't feel hemmed in by the all inclusive at all. So summary- great hotel! I would visit this one and the others in the group. Don't hesitate to book!

Hayley Brown

We thoroughly enjoyed our stay here. All of the staff are so friendly and attentive. The room was really clean and the bed was incredibly comfortable. My favourite thing about this holiday was the atmosphere and the music around the pool. The food was really good too.

MEEN Z

I’d like to give a fair review of our stay at this resort. Whilst the design and concept of this hotel is stunning, I really don’t think it is worthy of 5 stars. It seems luxurious at surface level but there is some false advertising - first of all, the nearby sea is not very pleasant and the surroundings of the hotel are quite bleak. Not a problem if you don’t want to leave the resort, so it didn’t lose a star from me as we caught a bus from outside the hotel when we wanted to visit Corfu town and rented a car for days we fancied exploring nice beaches (don’t rent a car or book excursions via the hotel - it’s twice the price. You’re better off doing your research beforehand). We didn’t really fancy staying in the hotel much as it was full of moody British tourists that brought the vibe down. Not the hotel’s fault though so doesn’t impact my rating, just worth pointing out if you don’t want to feel like you’re in the UK! Secondly, the facilities are not quite 5 star level. The “mixologist” is just a bunch of bartenders who mix a few things together with syrups/purees. Which is fine, but sometimes drinks would be garnished nicely and other times they would be quite basic. The barista is also just a bartender that makes the coffees or instant coffee machines, not quite so exciting. The street food options are quite basic and repetitive but the Cantina and restaurant menus are great and we had no issues with any of the food as vegetarians. It all tasted good! I would expect though, at a 5 star resort, that the management would engage more with customers and make sure they are happy. It’s a good opportunity to find out issues during their stay, especially when the reception staff are not approachable in the first place if you want to raise anything! If you don’t cause a fuss they are just… fine. Lastly, I think there is a massive issue with management at this hotel. A lot of the staff seem miserable, especially the bar staff and front of house. The only genuinely nice interactions we had were with the cleaners and restaurant/Cantina staff. Funnily enough, the ones without a tip jar nearby. The bar staff were often moody and seemed stressed. We at one point asked them for advice on what to do on the Island and one mentioned to go to Sidari. We did enough research to show that Sidari is a trashy place for Brits so a bit of an odd suggestion. These are the same people that complain visitors don’t leave the resort and explore Corfu. I don’t think they are going to if you don’t actually want to share the beauty of the island! So yeah, it seems obvious that management at this hotel do not treat their staff well so I think they need to focus on finding decent managers rather than the concept. This is the reason driving my rating down to be honest. Everything else was great. Hotel was clean, super comfy, the room and view was lovely (if you want a quiet room, ask for it when booking rather than complaining about music at a party hotel!). Food was tasty and had a good variety. The restaurants were great and had a good selection but don’t bother paying for wine with your meal - they don’t tell you straight up but you can order from the cocktail/normal drinks menu as normal and not have to pay extra. Finally, the hotel don’t give much information when you check in on a lot of things, such as activities - never ended up being told how to book onto yoga, tennis, sound healing etc that was advertised. Also the coffees that the bartenders make can be good when customised but they don’t tell you that and most people rely on the machines! On the whole, our stay was pleasant but could have been a more positive experience if the environment was nicer and friendlier. Thank you to the staff for all their hard work, especially our cleaner on the 2nd floor who greeted us kindly every single day and checked if we needed anything. The restaurant staff were also lovely and would greet you every time they passed us!

Paul Dalton

Beds are amazing. Room was good, not keen on toilet and shower being combined with room with glass doors that don’t shut properly. Only 2 small bottles of water in fridge daily. Bar staff at best didn’t want to be there. Food was good, pizza especially. Al a carte grill was good but lots of added charges if not careful. One choice of steak. Everybody bitten by gnats in corfu, everyone we spoke to! Not sure if this is time of year? But was bad. Had a great time but wouldn’t go back unfortunately.

Anja Tillack

As regular fans of Cooks Club, we were disappointed by our stay at Cooks Club Corfu. While the staff is friendly and helpful, the hotel did not meet expectations. The all-inclusive package is overpriced for the low quality of food, which felt more like a canteen experience. The hotel isn’t suitable for relaxation either, with loud music playing all day and live performances at night, making it hard to sleep. The location is far from appealing, with no beach nearby and a setting that feels industrial. You can hear traffic from the main road every morning and throughout the day. Overall, this stay was a disappointment, and unfortunately, it didn’t live up to the Cooks Club standard we’ve experienced elsewhere.

Ciara O'mahony

Hello, we arrived today, a family of four 2 adults 2 kids aged 3 and 6 years. Reception was an absolute disgrace. The tall thin grey guy does not want to be here at all, not smiled once. No interaction whatsoever, after travelling with very excited kids you would think a smile at least wouldn't go far. The bar had none of the cocktails on the menu and all wine was hotels which was simply red or white ( do NOT recommend the white). It had said there are 14 restaurants there is only 1. Also only one bar when online said there were many more. This hotel/apartments said it was kid friendly where the tall grey guy said it is NOT a kid friendly hotel, I asked could we change hotels but pay for our first night he said sorry it's non refundable! It also offers many outdoor pools there is only 1. We felt really stuck so had to walk into town. Don't be fooled by what they try and sell it's my second time been fooled by MGM hotels. They say because its not peak season this is fair. Feel like we let the kids down, all they wanted were other kids and kids entertainment. None of which are supplied don't make the mistake we did as they are non refundable..

Darren Cope

This was a very nice hotel with sea views from balcony our forth floor room 416. Room was a delight, good sized rooms with loads of space and storage. Lounge was big with sofa, TV, table and chairs. Adjoining kitchen with dishwasher, cooker, toaster, fridge, freezer and kettle. Not much complimentary tea or coffee though. Bedroom was big with king size bed ( 2 doubles joined ) too much activity means falling down middle. Bedroom was OK but needed some TLC, old shower bath combination needed modernising. Hotel was tidy and clean with indoor pool, gym, spa and restaurant. Lovely outside pool area. Very close to beach and stunning views. Sometimes other guests can be noisy, especially in corridor. All in all though a lovely hotel to stay at.

Vic P

We stayed in the 1 bed apartment with a kitchenette . Fairly equipped but more could be done. Room a little tired but clean and comfortable The seaview from the balcony in the bedroom and lounge was to die for ❤️ Very convenient location, staff were superb ! Lovely Restaurants nearby Would happily come again.

Kolin Sin

Visited early November 2024: Excellent location, just 30mins walk along the beach to Albufeira Town which includes a few nice refreshment stops along the way. The other way, there is a nice walk along the beach which also was very quiet, due to the time of year. The hotel has the end of the beach, which was very quiet when we visited. The outside pool is quite large but we didn't choose to use it as every morning the bathing seagulls filled the pool with feathers, of which the staff did clear out every day, besides having access to the sea was much more desirable. The indoor pool was an adventure to find, for some reason the signs in the hotel are not correct. The rooms are semi-modern and ours on the third floor was in need of a bit of a revamp. There is next to no soundproofing so expect to be woken up by late night party goes, non the less the bed was very comfortable and we were able to drift back to sleep. All in all, very good base to get around a few places and leasurely walks to town. There is a party strip up there road from the hotel so expect it to be busy during peak seasons. The staff were excellent, very attentive and helpful. The male attendant at breakfast in the morning made an effort to welcome us and say "good morning". Breakfast was a standard affair, full English seemed to be the most popular but there was a good selection of fresh fruit.

Chloe Larkin

Im not even sure where to start, first of all construction is all over the place, i paid £450 for 3 nights at this hotel which i already thought was very steep but love holidays wouldnt let us cancel, The hotel restaurant and bars are all closed except for one that opens at 3pm which had around 5 people in everytime i passed, while they played youtube video’s in as entertainment. You arnt allowed to take drinks to your rooms so we had a grand total of 5 all inclusive drinks the entire time and ended up buying our own alcohol for the room. Our room was across the street from the hotel just outside the pool on the ground floor which was not great for the constant construction staff passing and making all sorts of noise and having awkward eye contact, not the mention the random people including a creepy man that walked and stood at our gate staring into our room smiling which made me not go back onto the balcony out of fear of his return as we were only 2 young girls in our 20’s travelling alone. For all inclusive dinner you must walk to another hotel 10 minutes away, they also offer for you to book in these “restaurants” in advance, to which we did that turned out to be just gazebos and we were told to sit in any one which we were then ignored for 15 minutes until we decided to just leave and order takeaway to our hotel, the only other people there were a drunk woman using the gazebo we went to as a smoking area while shouting and swearing to her friends in another gazebo. We were told there is a bar at the other hotel we can use to which we were also told was closed once we got there. Maybe it was just because it was out of season but there wasnt a single person at both hotels pools since there were no bars open and cant leave the bars with drinks. Check in isnt until 5pm and check out is at 10am, and you must pay extra to use the gym or sauna. The food was very lovely and the staff were polite. And the do not accept stag or hen parties and will turn you away, i only mention this as i hadnt seen it anywhere stated before i got the rules and i feel it would be unfair for someone to book with them not knowing this. There is no sky bar or barefoot bar or pool bar as advertised, the only time i actually enjoyed myself was when we got a bolt out into old town and drank there, so please dont waste your money on all inclusive.

Nish

Fantastic stay with wonderful staff. Special mentions: Natasha (Assistant Food and Beverage Manager) was amazing at the wine tasting and educating us on wine every night after. Brilliant. And George at the Med restaurant…what a great host…attentive, charming and gave us a warm welcome and farewell. Sophia at the Fresco bar and all the staff in the snack bar beneath. Thank you! We’ll be back!

jack ranson

What an experience!!!!! Fantastic hotel, the pools, the rooms the views 10/10 class. Amazing! But what really made the experience for us was the dedication and attentiveness of the team. The buffet was so well run, chefs were out front constantly walking around and checking the buffet to make it presentable or restock it with fresh items. Waiters were doing the same. It was such an overwhelming level of care and attention which really made the experience for us. The chefs were friendly and guest focused, I asked them loads of questions and they were happy to help. The waiters and managers were on the ball ensuring the standards were up to scratch. Daily debriefs were done and everyone carried around note books to make notes. I’ve never seen this level to care before. Maria by the pool was amazing! She was so friendly and welcoming, her recommendations were on point and her tequila sunrises even better! She was so attentive and had learnt our drinks order quickly and would come over regularly to ask! She made our stay!

Jonathan Isla

Hotel has beautiful spots throughout. It’s close to the beach and has lovely restaurants and bars within the complex all apart of the all inclusive package. You can see a stunning panoramic views of the sea and also watch the sunset whilst having a drink by the main bar or restaurant. Swimming pool is lovely, however you have to stick around or grab and reserve a sun bed early morning. Place not really near the town, so would recommend hiring a car in the main city and haggle price down. Car rental in hotel, guy was very rude and over priced. Didn’t feel helpful and just asking us what we wanted to pay for a car, so gave up in the end and got a much cheaper deal in town. Staff at restaurants and bar were very friendly and nice. Food was lovely and cleaners were nice too. On our last day, we had a booking arranged via hotel to see 3 islands and visit a volcano. Over priced, first island wasn’t worth it with lunch, was nothing there, volcano was cool and town and then back again to boat. Could have been a different more beautiful island to visit on the first trip. When we got back, we had already checked out but wanted to freshen up. I must say Irene at reception was extremely helpful, kind and looked after us well. Helped us to freshen up by organising us a room to have a quick shower, before our flights back home. Super helpful and very grateful. Thank you, would recommend the hotel. A lovely place!

Andy Vida

Review of our stay at the Mitsis Summer Palace We stayed for 9 days at the Mitsis Summer Palace, and overall, our experience was very pleasant. We had booked a room with a sea view and a private pool, as requested, and it fully met our expectations. The unobstructed view was simply magnificent. The room service was impeccable, with thorough cleaning, a constant supply of beach towels, and a well-stocked mini-bar. We have no complaints about these aspects, which greatly contributed to our comfort. Regarding the restaurants, we appreciated the variety of options, but it is undeniable that an improvement in the quality of the dishes could elevate the overall experience. At the Med Restaurant, in particular, we noticed that the main courses sometimes arrived too quickly, while we were still enjoying our starters. This lack of timing slightly marred the experience, although the service remained courteous and professional. As for the buffet, we found it a bit lacking in variety. However, it’s worth mentioning the exceptional quality of the gyros, which were one of the highlights of our stay. One drawback, though: we occasionally noticed that some glasses were still dirty, which is something that should be addressed in an establishment of this level. The hotel has enormous potential, especially with the ongoing renovations, which promise to make it an even more remarkable place. However, it would be a shame to offer such an idyllic setting without ensuring that the service matches the standard. Certain details require special attention, as shown by an incident on our last day at the beach. I went to the bar 10 minutes before closing to get one last beer, but the server informed me that he could not serve it due to a lack of clean glasses. This is simply unacceptable, especially when it is clearly stated that the bar closes at 6:00 PM. This kind of minor inconvenience should not occur in a hotel of this category. The hotel still has a few adjustments to make to live up to its exceptional setting. We believe that with a bit more attention to detail, it could truly reach another level. Despite these few remarks, our experience remains very positive, especially with an 8-month-old baby. The staff was smiling and attentive, and we made some lovely acquaintances, particularly with Junior, whose kindness and warmth brightened our days. We would also like to thank the team at the Dusk Restaurant, especially the bartender, for her warm welcome every evening, as well as Lamine, who made numerous trips to help us with our journeys between our room and the reception. In conclusion, we thank the Mitsis Summer Palace for these wonderful 9 days. We are convinced that with a few additional efforts, this hotel can reach excellence.

Janet Collier

Oh Wow, we stayed for a week in middle of October 24, we had the best time, weather was lovely 😍 nights do get chilly if it's windy, all the outside bars, restaurants will give you blankets if you ask. Staff were great, very helpful, rooms were nice, lovely choice of restaurants, food was nice, different themes in the buffet restaurant each evening. Entertainment in the evenings was good, location brilliant, so nice, would definatly go back. X

Carol Knight

Fantastic hotel, the staff is amazing and so friendly, the hotel on a whole is definitely a 5 Star. I can't fault anything about it everyone is so friendly and the hotel is spotless the food is amazing and never find it hard to find anything to eat,it caterers for all types of picky eaters. Cannot recommend this hotel highly enough.

robert jones

Had a great stay here for a week. The room was a little tired but they are refurbishing at the moment and with that been the only negative I feel this hotel could be a gem come next summer. Food was nice and if you like trying new food plenty of choice. It is slightly salty but other than that very tasty. My wife can't have dairy, she mentioned it once and they went out and bought her almond milk. Fantastic service if you ask me. Pool was cold but it was February. The heated pool was fine and we enjoyed that one, the slides were also great fun and broke the days up. Service around the pool and in the bar was unbelievable. They really take the time to talk to you first couple of days. After that you have to tell them to stop bringing drinks or they turn up every 15 minutes. All in a great stay and would recommend.

Donna Green

Staff are especially friendly, happy to help. Animation team are all great.Always happy, especially Megan & Emily who's always happy to give advice on the area and nights out with the team. Cannot fault this hotel. Lovely week away. Baz the barman was great so lovely. The reception staff were so friendly. Everyday always greeted with a smile Barman at the small pool and the young lifeguard were just the best. We were upgraded to a deluxe room which was lovely and comfortable. Can't wait to go back

Bozhidar Georgiev

The hotel is generally good; the rooms were old furniture, but you get used to it on the second day; the food is AMAZING—unlike other hotels in this price range, the lobby is very modern, and there is animation every night; the hotel is about 25-30 minutes away from Naama Bay—the main street, but there are buses every day from 20 to 23 o'clock that take you there if you want; it's not close to the beach, but there are also buses every day on every hour; the aquapark is not very big, but it has fun slides; also, the hotel is very clean. I would recommend it if you can't find something better in this price range.

Daiva Glebauskaitė

Just came back from this hotel and have very mixed feelings: -The reception people who register us were very angry and unprofessional, they weren’t interested to help and explain to us about voucher problem. -Rooms… at first we got a dirty room, with broken chair, wardrobe (the door fell on my feet), balcony door (doesn’t open properly). After two days of arguing the guest relation finally helped us and we got a better room. -Pools are a little bit too cold, there is one heated pool so we usually used it. -+Staff are very different: cleaning staff makes beautiful art from towels, barmen guys are a little bit rude to woman especially when you want to order more than 2 drinks, entertaining team is holding on Kristin (5 starts to her). -+Food, sometimes it is a good day and sometimes not so. The most important thing to come not late so you have more options. My sister is a picky eater, but she survived, for kids it is mainly chicken nuggets, fries (the taste is very good). I found not dry grilled chicken, tasty batatas, various salads🥒🍠🍤 For snack time it is mainly leftovers. +Territory and location very green and you can take walks, beautiful palms and birds. You can register one day before for a ride to sand and coral beaches with hotels bus (for free) ride takes about 15-20 minutes. You can also find drinks and food for all inclusive clients. +Drinks quality is good. +Water park for everyone adults and kids, very fun and safe🌊