Joanne Welsh
Loved this hotel. There is nothing of note to complain about it. It was clean, and the room was fab with a beautiful view. Plenty of food to choose from, fresh pizzas were lovely. The swimming pool on the upper level from the bar was quiet, and we never struggled to find a sunbed!!! It catered for my mobility issues. All in all, it was a great holiday, and we will definitely return.
Ernesta Racinskaite
The hotel staff are very friendly. Rooms are spacious and clean. But location is very far from the airport so you should definitely plan and book your transportation in advance. If not taxi price is over a hundred euros.
Food is cold and drinks at the bar are done in a rush, I assume lack of staff.
Definitely not a four star resort
Rayne Prendergast
We went in UK Feb half term. Great location for winter sun!! Hotel is not 4 star. But that's because they do have a staff shortage problem in busy holiday times, its a big hotel many people including large families. Staff do their best. I think it's not helped by tourists leaving their food and mess. At least try and create less work in busy times! For the price, you do get what you pay for. I think tipping helps too. I really liked the reception staff, tennis courts, location, very comfy beds. Great hot shower! Pool ok, little cold but it's winter!! I suggest exploring everywhere. Great shops, great walks, beaches.
Belle Roberts
I wish I could say this was a pleasant stay for our Christmas holiday 22/12/24-29/12/24 but this couldn't be further from the truth.
Levels of cleanliness were absolutely appalling. Rooms not cleaned to a good standard and did not have that lovely fresh smell upon entry. 'Fresh' towels smell musty and bed sheets not changed once. We even had mould in our kettle! No coffee or tea left in rooms. Bins are left overflowing around the hotel, with rubbish and dirty cups left outside rooms. Shockingly, broken glass left on the floor, despite reading another review where somebody had cut their glass badly due to broken glass, clearly staff didn't learn!
Hotel overall is tatty and needs tidying up, pool tiles and floor tiles cracked and broken. Paint peeling off the walls everywhere you look.
Shockingly, the safes in the rooms are charged at €4.50 per day, which should be included for a supposed 4 star hotel.
WiFi did not work the entire time depiste speaking to staff 4 times. We attempted to complain to a receptionist and his response was 'what can I do, I am only receptionist'. These staff have no care or consideration at all.
Food is bland, cold or raw. You would expect turning up to dinner at the earliest time available it would be hot but no. Food is not fresh and nothing seasoned so everything just tastes bland.
Pools freezing so cant even use them. They are NOT heated. The sea was warmer!
Do not waste your money here! This is not 4 star standard. Photos speak for themselves.
Tommy Alias Supperap
A Low-Cost Chaos: Smoking, Drinking, and Disappointment
This hotel is the epitome of low-cost chaos, with smoking everywhere, poor service, and an atmosphere that screams neglect – a mistake I’ll never repeat.
The reception staff seem uninterested and detached, as if customer care is the last thing on their minds. The same applies to the buffet restaurant staff, who lack any interaction with guests and appear indifferent to the messy state of the dining area.
The rooms are disappointing, with most overlooking either a noisy road or a shadowy gravel pit. The best rooms, as far as I can tell, are those facing the pool – at least they offer some sun and less road noise. Unfortunately, the hotel’s infrastructure is visibly crumbling, with neglected walls, peeling plaster, and poorly maintained doors and frames.
The buffet restaurant is overcrowded, noisy, and uninspired. The menu repeats daily, offering bland food that’s barely enjoyable, even if you can hear yourself think over the 70-80 dB noise level. The lack of cleanliness is shocking – food scraps litter the floor, and staff seem oblivious. There’s also no outdoor seating, which makes the dining experience even less pleasant. It’s as if this hotel exists in constant rain, with no option to enjoy meals outside.
The Christmas dinner was a catastrophe. Traditional dishes like duck, pork roast, red cabbage, and caramelized potatoes were replaced with poorly executed sushi and a dry, flavorless attempt at duck. To make matters worse, the red wine – supposedly a highlight – was of such poor quality it barely scored 2.8 on Vivino. The dinner was advertised as a “gift,” but calling it that is a joke.
Evenings here revolve around drinking. While enjoying drinks is perfectly fine, the sight of adults overindulging in an environment with children feels inappropriate and out of place.
Non-smokers, beware: Smoking is rampant throughout the hotel. Even in areas clearly marked as non-smoking, guests still smoke freely. It’s especially noticeable on the balconies, where smoking is common. The smell of cigarettes is everywhere – by the pool, in hallways, and in supposed no-smoking zones. It’s hard to escape the constant presence of cigarette smoke, even waking up to it in the mornings.
The WiFi barely works, and when it does, it’s painfully slow – practically unusable. In 2024, this is simply unacceptable.
The hotel gets one star for the house cat.
In summary, this hotel is a cautionary tale of what happens when low cost meets low standards. From the crumbling infrastructure to the uninspired food and neglectful service, it’s clear that quality and care are not priorities here. Avoid this place at all costs – there are undoubtedly more dignified options elsewhere.
My Booking
