Sun Star Resort

Vicky

Hotel was gorgeous. Very clean and the food was lovely. The only thing that let it down was there was little entertainment at night for adults. Its kid orientated until 10 and then 1 hour for adults. The majority of guests are Germans or not from the UK who are extremely rude. The dirty looks they give you are unbelievable! I ended up not even smiling or saying hello to anyone half way through as I expected nothing in return. Also some staff are lovely but some are as miserable as the other people staying, making you feel uncomfortable at times. This does not include the cleaners as they are lovely and work very hard. For these reasons we won't be coming back, which is a shame as the hotel is gorgeous and very very clean. Also the transfer on the way there was shocking! The information wasn't correct, no one wanted to help and it took an hour later than anticipated as the driver wasn't sure where he was going.

steve curle

Hotel is good and the staff are very polite. However pool shuts at 6 and at 5:30 they are clearing up around you. You can’t get a coffee before 7am, although there are coffee machines opposite reception that are turned off. The games room for open until 9am and then you have to leave a deposit for broken table tennis bats and pool cues without tips. 2 maybe 3 stars at best.

Sofia Badalan

They really take care of their guests and they're quite flexible (within the reason). They have grill, fresh fruit,veggies and loads of sweets every day. There 's a show for kids and parents every evening and a few times a day dance at the pool. The beach just a walk away which was quite nice for us. They have a nice T-shirt painting club (extra cost) but have to work on their game room and gym as they aren't properly equipped - we prefer outdoors but when the high temperature hits at noon, it's nice to have some options :) Overall, we 'll definitely come back!

mark izzo

This has been going on for years regarding the food, it’s totally uneditable, it is below poor , my son had food poisoning confirmed of the doctor, they have children cooking the food in the kitchens, cats pigeons are welcomed in the kitchens along with the dining hall, fries are recoiled from previous night, food starts serving at 18.30 we made a point of being the first in to see if perhaps the food not served under heat lamps was due to our arrival cooling down a few minutes before, this was not the case on three consecutive occasions being the first in everything was Luke warm, they love the fact people are very gracious to them but the annoying thing is this is politeness on your behalf and you can’t help feeling your being treated like a mug We heard numerous guests complain about the food but they will not do nothing unless people take to google and expose this for what it is Also the alcohol in the all inclusive package is one brand and it’s non alcoholic

Rosa van Rhee

The facility looks like the pictures and is mostly clean. However, there were many things that saddened our vacation. The first thing you have to mention is the food, which really disappointed us. There were the same things every day. The only thing edible was rice and vegetables, everything else just didn't taste good and some of it had to be spit out. Several days we ordered food from Dominos etc. because we were just so dissatisfied. Just like the food, the bar also leaves a lot to be desired. The “cocktails” all consist of half vodka, some kind of juice and then a splash of red / bleu Curaçao for color and then have different names. Our bathroom also smelled from the drain if it wasn't used for a few hours. By the way, the “lateral see view” means a direct view of run-down buildings. In addition, the hotel is right next to a fast road, so you can hear car noises constantly. Overall, the hotel just makes a run-down impression and the other guests were also rather off-putting to us. If you just want to get out for little money and get a good deal, it's fine. Anyone expecting a more luxurious holiday will be disappointed.