Antoinette Martin
Lovely stay at hotel
Beach was a little bit dusty, not the usual type of sand. Also quite rocky.
Food and drinks are nice, a good time had by all.
24 hour restaurant which serves drinks as well was well received.
Shops nearby and across the rd. Also a shopping mall close by. 4 stars for location as it's a long drive from Antalya airport but we had a great transfer with a big TV in there!
Sam
This hotel is amazing! I had such a good time, from the receptionist to all the staff and workers in this hotel, thank you! It was very nice, I appreciate the food so much and all the cocktails were delicious 😋 our room was clean, everyday! I loved the pool especially those with the slides 😁 I hope so much we can come back again.
Pavel Trávníček
Arrival at the hotel was rather disappointing. We got a different room than the one ordered. On the part of the front desk, it could have been dealt with more proactively instead of making excuses and bargaining some alternative solution to the situation. We would also appreciate some information about what is where in the hotel and some information about the hotel's operations. Fortunately the reception was the only weak point of the hotel. Several swimming pools and a water park with water slides (a bit incomprehensible limited opening hours) provide enough fun for the whole family. The sea is just a short walk away with a rough and rocky entrance to the sea. I deliver water shoes. Food and drink everywhere constant abundance, great choice. I won't rate the quality and taste, even in our family opinions differed a lot. Drinks like mojito, sex on the beach, tequila sunrise were very bad. They were made from syrups and had nothing to do with the original recipes. However, this is probably understandable considering the all inclusive hotel. What I rate above average is the availability of basic health care right in the hotel. Unfortunately, the free examination by a nurse at the hotel was not enough, so the hotel arranged a transfer to a nearby ambulance, where a doctor was available immediately and without waiting. After immediate treatment and improvement in health, they again arranged a transfer back to the hotel. Thank you very much for that. The hotel is clean, the staff is nice and friendly. I definitely recommend it.
Tania Falendysh
Great marketing and low quality onsite.
Disadvantages:
- rooms are pretty worn out. Old rusty plumbing.
- food is monotonous and cheap (especially sausages). The worst was the breakfast - if you are a keto/Paleo type and cannot eat eggs everyday you will be doomed.
- Italian and Chinese a-la-carte restaurants are almost impossible to book. They would refer to the special hotel concept, but it doesn't work.
- some personnel might be rude. We came later to the Wave Turkish restaurant, but within regular working schedule. We had an hour and 20 minutes for the dinner. The waiters were angry with us. They served starters and main dishes simultaneously and in 15 minutes asked if we were done! They wanted to leave earlier and created an intense atmosphere to get rid of us.
- There is no thermometer in a five star hotel. My kid got a running nose and felt sick late evening. I approached reception at midnight for the thermometer or nasal spray. They only had plasters :(
- Shows were low-quality, too, though I liked the animation team (mainly students including from other countries)
- Underwater rocks
- Beach bars were super dirty, glasses at the lobby hotel were dirty, too.
- Overpriced spa center. If you want a massage it's better to visit the spa across the road.
- No juices, nectar only. Low-quality wine of one type
Advantages:
- Good place to take pictures
- The bubble show was fun
- Cleaning room service was good and worked hard to change bed sheets every day
- Hotel protects caretas (big turtles' eggs) on the beach
- Reception quickly fixes issues like lack of shampoo or broken door handle
- Good size aquapark
Dorota Zagaja
We are staying at the hotel now. In my opinion the hotel is 3/5. Beautiful, clean and renovated place but…. The food is not good. The fries are dry and often hard. Spaghetti and "pizza"is strange. Sweet snacks on a breakfast are dry. Every day is the same on breakfast. Once time was seafood, today was turkish night- the worst dinner. I had on a plate a raw meat.
The plus side is a wide choose of fruits.
So.. My children want to eat only fruits and bread. But they don't want to eat something more.
Water to drink is only from distribute. Everything is really cold. Cola - i think that it is mixed with water. Swimming pool with slides for kids- third day i feel much sand with gravel. None cleans swimming pool? Lifeguards don’t care, because they are often sit with phones and talk with other people.