Sophie Adams
Thankfully we stayed in the globalales opposite. On our last day we was given a courtesy room to have a quick shower and freshen up before heading to the airport. This room was in said hotel, my god I was thankful that we were staying in the hotel opposite. The room was dated, stained carpets and walls. The bathroom was dingy and to top it off there was human faeces in the plug hole of the shower. My partner went downstairs to report it. The guy behind reception didn’t have a lot to say and gave us a key to another room, on the way to that room there was bin bags of rubbish in the hallway. We are thankful for being given a courtesy room however we expect to not have faeces in the shower, pretty basic request if you ask me.
Gavin Hardman
Rooms basic but functional. Bathroom tiny and our shower sprayed more onto the wall than on us when having a shower. The shower head was broken. Apart from that there isnt anything to complain about. It was kept clean, the food was good and varied apart from breakfast which was the same every day. I would have liked them to have omellettes or pancakes or churros to mix it up a little. Location was great, only a couple of mins walk to the beach and a couple more mins to the bars at night. It was in a quiet spot so close to nightlife but there was no noise from the bars when at the hotel. I would stay here again.
Nikola Kubečková
We stayed in this hotel for a week. For us it was a beautiful holiday.
Thank you for everything. Especially thanks to everyone at the bar. They made for us drinks with less alcohol because it was too hard for us. 😁👍 Hopefully we will arrive again.
Cristian Paraschiv Pitesti
3* as this is a 3* hotel.
Location is amazing: just 3 min. on foot from this beautiful beach.
Quiet enough, specially past 23.30. You can hear all the commotion in the hallway if the stayers decide to be a bit more vocal.
2 lifts to upper flights. Really small ones as they would only take 1 buggy and an adult. Stairs are a gentle workout.
Rooms are on the small side. As a family of 3 there is no room other than to manouver around the beds. Beds are good enough.
Air conditioning working properly though dated like the rooms.
Bathroom is tiny. Comes with shower, sink, toilet. Hairdryer included. Toilet paper & towels also.
Bar, pool for adults, pool for kids. Sunbeds.
2.2 euros a day per person as local tax payable at the hotel. By card or cash.
As for cash, all the ATMs are releasing min. 20 euros for 3.95 comission. Hefty.
All staff top marks. From Reception to Food Court and Cleaning Staff.
Word of advice: tips to go directly to the person you like, not to the tip box ( this one is pocketed by the company not going to be split equaly betwen kitchen & food court personnel ).
We would like to say THANK YOU / MUCHAS GRACIAS to all but specially to Simona, Lujan, Lisa, Wada, David, Francisco.
Hope we got the names right.
They are all working good and hard.
Always there, kind, helpful, smilling, greeting. Making it easy for us.
All inclusive is good as food is plenty, good and tasty. They know their job. Never returned a plate.
Even though food is 90% the same each day, it's a lot to chose from without repeating too much.
Nothing specially for kids, but always something tasty & healthy for them from youngest age up.
Majorca -Santa Ponsa and Globales... all a good choice.
Megan Palmer
Arriving at globales playa santa ponsa was quite a shock, we have used other globales hotels as a family and individually for years and this hotel conpletley let's the chain down.
The rooms we were given were a disgrace. Smelly, dirty and mouldy with loose light fittings and stained walls. We instantly went to reception where we were not respected or listened to fairly, it felt as though the staff and manager knew exactly the state of the rooms and were ashamed to agree. Due to my dad's poor health and other room having an infant we gave up our room to sleep on the sofa in the reception as the problem was just never solved. Leaving the first night an absolute nightmare for us all.
The following day after alot of upset and persistence we were all given new rooms, cleaner and with better facilities but still in need of a basic renovation, much like the rest of the hotel.
After a horror 24 hours we were adamant to enjoy our holiday, waiting a year for my Dad to be well enough to travel. The dining areas (split over 3 hotels) were clean and organised with a good range of food, we enjoyed the pool and games and the entertainment staff's friendly and welcoming attitudes.
Santa Ponsa and the surrounding areas did not disappoint, lots to do and beautiful beaches.
Safe to say we will not be returning to this hotel and I will be hasty to use Globales again, sadly. The fact this hotel is a 3 star is beyond me, my only words of advice would be find somewhere else to stay as this hotel really is on its last legs.
My Booking
