Waterworld Belek by MP Hotels

Ilgiz Abaidullin

I do not recommend choosing this so-called "5-star" hotel. If your tour operator changes your booking due to overbooking to this hotel, claim your tour immediately! The staff at this hotel are extremely rude. The room we were given was dusty, and the bathroom had dangerous mold. I reported the issue to the administrator right away, but their response was to clean the room and offer a room change in 5-6 days—basically at the end of our stay. They finally removed the mold from the bathroom after three days, during which I had to repeatedly visit the administrator to demand action. However, the dust in the room remained throughout our stay. Other services were just as poor. The fridge was stocked only on the first day, and no water or drinks were replenished afterward. The hotel advertises 11 swimming pools, with one designated as adults-only. However, this is misleading as children were allowed in the adults-only pool. Despite multiple official complaints, the administration failed to enforce the rules or rectify the issue. Additionally, I strongly advise against buying anything from the hotel shop, especially cigarettes. Prices are significantly higher than in the EU. It’s much better to shop outside the hotel for fairer prices. I am extremely dissatisfied with my stay at this hotel. My previous experiences with smaller hotels in Turkey were far superior.

Mario Alberto

A great place to go with family. So many food options and good food. Missing a lot of training for the service teams, as you can see, some very good and others not so good. In general friendly staff. Special thanks to the young guy who welcomed us and took us to our rooms. Also the teams on the beach and pier bar! The resort has many pools where we could choose some nice and quiet and others busier. Plenty of beach beds are always available. I visited the Turkish speciality restaurant, which had great food, but the service was rushed, I'm not sure why, so I had to tell the waiter to slow it down several times. Entertainment could be better... Overall, a great experience and recommended.

Ece Nisa Fidan

Amazing place. Beautiful view and nature, great help from staff. Rooms were comfortable, food was amazing and snack bars were not full which was wonderful. Tea times were so fun. I also want to mention Ms. Selin, who helped us really nicely and professionally at the reception. She really was the highlight of our vacation and I'm not exaggerating one bit. She helped us about everything we asked and she was very sweet, professional and helpful. I especially want to say thank you to her and if i plan to come stay at this hotel again, my eyes will look for Ms. Selin. I recommend this hotel everything was amazing!

Nadim Cheaib

I am surprised this hotel is classified as a five star hotel. Sure, it has beach access, a few pools and a handful of cool slides, and offers all-you-can-eat service, but the quality of the experience is mediocre at best. Rooms are old and basic, buildings are rundown, dark, and often dirty. Staff, although very kind and respectful, seems overworked, tired, and often speaks very little English. Quality of the food is subpar for a five-star hotel, especially that by the snack bar, which feels more like street food, frankly (although the fruits on offer were consistently tasty, to be fair). Rooms can be quite noisy as noise insulation is weak, especially given kids are running around the resort constantly. We found a baby lizard in our room, which, while cute, is kind of strange. First room we were offered had terrible smell - the staff kindly changed it with a better one (thank you!), but we needed to nearly fight for it. The nature at the site is, however, absolutely phenomenal. Dense pine forests sit right by a long sandy beach and calm, warm waters. Overall - seems like a site with incredible potential but feels badly managed.

Milad Kheyri

Overall, the hotel was good, but the variety of food was limited and didn’t taste very satisfying. The desserts and drinks were good, but not great. Alcoholic drinks are available in different areas of the hotel, but only the LobbyBar offers good quality. The only thing that would make me return to this hotel is its amazing forest-like surroundings and beautiful nature. Mornings by the pool were incredibly peaceful and relaxing.