Dobre Radu
We came here for a week as a couple,and we were positively impressed.
We don't get why people are giving bad reviews on this hotel. Of course it's not perfect,but it's more than enough for a joyful holiday,and we'll never forget this vacation.
Very friendly personnel. Clean rooms,clean pools,very good food and loads of it.
Nice and communicative employees.
Ramzi,the hotel manager,is a very nice and friendly person,always asked us if everything is ok,and if we feel good.
The man responsible for animation,Rico,is also very friendly and kind,and he always gave me a positive vibe and good energy.
We will definitely come here again!
Nikoleta Cibaku
This is the worst experience ever. This hotel does not deserve a three star rating. If you don’t want to disappoint yourself and your family, never choose to spend your holidays here. Firstly, the boys at the reception were very unhelpful. Only one girl was really friendly and communicative. Secondly, the staff doesn’t speak English only a few people, the girl at the reception, the boy that came to salute for the dinner and the girls at the miniclub. There is a possibility of food but there isn’t any free place to sit. They turned off the air conditioner at the lobby, despite the fact that it was extremely hot and we had to wait for the flight for eight hours there. Especially, we had to wait very long for the lift. To sum up, it’s a waste of money and most importantly you don’t enjoy at all.
2Soulz aka Redhawk #killuminati
It was good, the food was top notch and there was a variety of stuff I could do in the city. I only went to a Turkish bath and some kind of Pirate ship course or something similar. I was not too much outside, because I am an introvert. If you want to go outside of the Hotel to go for an example to the city and you can't speak Turkish well enough then you are screwed. It is well known for tourists to get scammed when shopping or similar because they don't know the currency too much and stuff. YOU ARE SAFE IN THE HOTEL and in the so safe given shopping areas by your provider but other than that like I said, if you can't speak Turkish well then you will most likely get scammed. So it's a safe bet to go to the Hotel owned areas.
M Ali
Where do I start? From beginning to end, the entire experience was awful.
Rude/racist staff who barely speak little or no English. Hotel is full of Russian guests, very moody and unfriendly. Some are blatantly racist, for example when we were in the pool a Russian lady was beckoning us to move away from her and giving our family dirty looks. These people clearly have nowhere else to go as the rest of the world do not want them (quite rightly so...)
Hotel does not provide an iron or iron board. When I took some dresses to reception and paid on 2 occasions, they tell me they don't have any change and will give it to me later. The first time it was only around €5 so I didn't chase it. But he did it again, owing me €30 so I went back the next day and asked for my change. After a lot of huffing and puffing he gave back €25.
We were a group of 18 guests and every room had similar issues.
Poor room service, blocked sinks, faulty air conditioning systems, sewage from drains, mini fridge only had a few cheap cartons of juices. Tasted awful.
Staff in the canteen do not speak any English and food is absolutely rubbish. Very rude and unfriendly. Appear racist and giving VIP service to the Russian customers.
Though we paid for all inclusive we hardly used the canteen due to the poor selection of food available. We had to pay for shuttle buses to take us some 50-60km to eat McDonald's or Burger King costing us an extra £90 (POUNDS) return fare each time. Never again coming to this Racist country!!! Definitely not recommending any family or friends! An awful experience all round. This was our children's first ever holiday, totally ruined by these uneducated scums who live and work here.
David Jankovic
Amazing!
Firstly I would like to thank the amazing and friendly staff, whenever something occurred they fixed it right away. Tons of food so everybody can enjoy whatever they want, special praise to the beach bar burgers! Everything was super clean and the maids are so fast in their work. We always had new towels and a full mini fridge of pepsi,7up and water!
My Booking
