Hurghada

Michael Brand

The place is exceptional for snorkeling. There are so many fish to be seen. Much more than in any other place I have been to, like Hawaii, south east Asia, Australia. The hotel is good. I would say more quiet for relaxing. I have been there three times and I will definitely come back.

K F

The worst hotel I've ever been to. Dirt, mold in the room, every day we left a tip for the cleaners and it was never properly cleaned, only trash cans were brought out. Poor quality food that was not fresh caused us and other people severe intestinal problems and diarrhea. A few days into the stay there was no water at all. Food on rations, for example, the cook gives you only 1 slice of meat or 2 slices of watermelon and doesn't want to give more and looks sour. The only nice thing about this hotel is the coral with lots of fish.

Lina Abdulrahim

I recently stayed here, and I must say that it was one of the worst experiences I have ever had , The staff were incredibly rude making us feel unwelcome and uncomfortable , we also experienced water cut twice and this was unacceptable for a hotel that claims to provide quality services, Our rooms was not properly cleaned, and we even found hair in our food during one of our meals and It was not only poorly presented but also it was rotten we ended up getting food poisoning, which made the experience even worse Overall, I would not recommend this hotel to anyone It was a disappointing stay, Save your money and find a place that values its guests and maintains proper hygiene and service standards.

Peter Ruck

You need to visit this place. It was very relaxing, all the people are so lovely here. There are always nice and happy and are funny. They make your holidays very great. I enjoyed every second of it and I will miss it. Special thanks to Ramadan in the Panorama Bar he is the best!

Michal Link

Great hotel for families with short walking paths and great diving centre next to the beach.. rich for corals and great animator team.

DrJekyllnoMrHyde

We just returned from a wonderful 10-day vacation at this beachfront hotel, and it met our expectations in many ways. The location is fantastic—perfect for a relaxing getaway. Being right on the beach, we enjoyed long walks along the shore, soaking in the serene atmosphere. Although the sun loungers are placed quite close to each other. The service was outstanding, with the staff consistently friendly and attentive, making us feel genuinely welcome throughout our stay. The variety of food offered at the all-inclusive buffet was very good, catering to various tastes and dietary preferences. As for the alcoholic beverages, while not top-shelf, they were perfectly acceptable. For golf enthusiasts, the hotel offers access to a fantastic golf course just a short ride away on a golf cart. It’s the perfect spot to unwind and enjoy the game in a beautiful setting. Overall, this hotel is an excellent choice for anyone looking to combine beachside relaxation with a bit of golf.

Shaz Narowalia

Wonderful hotel. Staff are very attentive and nothing is too much of a problem. Animation team make sure everyone is having a good time and create an uplifting environment for the guests. The hotel manager is always around, talking to guests and asking if there is anything we needed. Food is great with plenty of variety. Would highly recommended. Thank you!

Jan Pierre

The hotel rooms are clean and comfortable, with all the basic amenities you need. The beds are comfortable and the rooms are a good size for a couple or a small family. The only downside is that the rooms can be a bit noisy, as you can hear people talking in the hallways. Service The staff at the hotel are very friendly and helpful. They are always willing to help with anything you need, whether it is recommending a restaurant or helping you with your luggage. The service is excellent and I would definitely recommend this hotel to anyone looking for a friendly and helpful place to stay. Overall Overall, I had a great experience at this hotel. The rooms were clean and comfortable, the staff were friendly and helpful, and the location was perfect for exploring the city. I would definitely recommend this hotel to anyone looking for a good value hotel in a great location. Additional Notes * The hotel is located in a great location, close to all the main attractions. * The daily activities are boring * The hotel is average-high value for money. * The hotel is clean and comfortable. * The staff are friendly and helpful. I hope this helps!

Edina Gászpor

We recently had the pleasure of staying at this wonderful hotel, and from the moment we arrived, everything exceeded our expectations. We have visited several hotels across Europe, but this was by far one of the best all-inclusive experience we have ever had. The team at the hotel deserves special recognition, the waiters who were always attentive and kind, the service was flawless. The housekeeping team ensured that our room was every day cleaned. The reception team was warm and welcoming. We also appreciated the animation team, who were incredibly engaging and added an extra layer of fun to our holiday. The hotel's garden is beautifully maintained and offers a peaceful retreat. Every corner is organized to perfection, allowing guests to relax. The proximity to the beach was another highlight; it's just a short walk away, making it convenient to enjoy the sea whenever we wanted. Throughout our stay, we felt that the entire staff, from the waiters to the management, was dedicated to making our holiday perfect. Their kindness and commitment to excellent service truly made a difference. Every member of the team looked for ways to enhance our experience, and their attention to detail did not go unnoticed. Having stayed at many hotels with all-inclusive services, we can confidently say that this was on e of the best experiences we've ever had. We highly recommend this hotel to anyone seeking for a welcoming place to stay. We will definitely be returning in the future!

Anna Rashko

I have been in this hotel for more than 20 times. Everything is good and i would like to come back again. Food is tasty and the program is very interesting for both kids and adults. the drinks are different and tasty too, the service is perfect and fast, the room is very comfy and always clean, the entertainment team is amazing

Olga Levinta

I had a chance to spend a week in El Karma Resort, my first experience in Egypt. Overall the experience was nice. Walking distance to the sea, many pools ( which is big plus) . Food was alright . Room was spacious. The most important was the hospitality of the staff. Front desk always responsive and friendly, animation team did everything to make us feel happy and entertain, lifeguards at the 1st pool ( Abdo and Ahmed) were very nice , friendly and helpful. Always there for the guests, especially kids ( laughing and playing with them). Respectful and polite with elderly people. Very good young men

Nahila Khan

Beautiful location, rooms were good. Amazing pools! Beach clean and amazing. The BBQ was amazing, but general daily food wasn't very good variety was ok but too much of the same foods daily. Needed more variety. More Egyptian foods. The service was great. We got what we needed when asked for it. Thank you for the hospitality El Karma.

Curtis Marshall

Lovely stay and we had the best cleaner called Yousef Ibrahem, he made it very fun for the kids, making lots of different animals with the towels, they had an amazing time using the resort with the aqua park and we had a fantastic holiday. Definitely go back

Logan Fury

Had a decent stay here for the first 3 nights until a rowdy, chavy family from Manchester checked in. Constant screaming in the night time from them, underage drinking and smoking and keeping other guests up of a night, typical Manchester behaviour. Staff just allowed it to happen for 7 nights straight very unhappy. Food is also not the best all inclusive restaurant was terrible only edible food was the burgers and chips from the beach restaurant that only open twice a day for an hour each time, very stingy on the tomato sauce though probably will not be returning as the reception staff were rude however the reps and the pool staff were very friendly

Gameel Dalate

Shocking experience my money was stolen from the safe I stayed at this hotel and unfortunately had a very negative experience. On the last day of my stay at the hotel, 500 euros were stolen from the safe in my room, even though it was secured with my own code. It was very disappointing to discover that the safe here does not provide any real security. After the incident, I immediately went to the hotel staff, but their response was extremely disappointing. Instead of starting an investigation or offering any support, my problem was ignored without any solution being offered. It seemed as if the hotel did not take this problem seriously. This is in addition to the lack of cleanliness and disorganization. I would like to warn all future guests: if you decide to book this hotel, be very careful and think twice before bringing any valuables. It is unacceptable that such problems occur in this hotel and that the level of customer service is this poor.

Az Az

Everything was ok we are satisfied from our staying there. Maybe personal need to do at least little bit more efforts. Want to great the boys on the front desk they were extremely nice, polite and understanding. Food was good and plenty. We did love the fish. Convenient is that in the back exit of hotel you can find a lovely side walk with plenty of stores, and hotel is extremely close to the airport 35 min. walk, 5 min by car 🚗.

K Luc

Just had a week at the Royal Lagoon with my girlfriend and two of our friends who aren’t a couple. My first impressions weren’t good as our booking had been messed up and they didn’t have rooms for us and the reception team tried to get us to all stay together. This was sorted out after a few hours. As the week went on my experience improved. There is only WiFi in the lobby which has a weak signal. Some of the communal areas require cleaning and redecorating. The dining room was grubby and some of the windows had cracks in them and an overall depressing state very 1970s. In the rooms the decorating finish is poor. Some of the plug sockets are hanging off the wall. The bathroom needed a complete overhaul. The rooms were cleaned every day and restocked but they need a deep clean and redecorating. There was paint drips all over the wall and door frames which isn’t necessary and should have been cleaned up. The “all inclusive” is restricted to a small selection of drinks which are served in small plastic disposable cups. So don’t expect a pint. No matter what cocktail you asked for you got an unidentified spirit with orange juice and grenadine. The buffet is very hit and miss and I suggest getting in early before everyone else messes the dishes up. The staff were all very friendly and helpful. You will get a bit of hassle from salespeople around the pools, but we just had a chat with them and told them we weren’t interested. They’re all very friendly and polite regardless and didn’t kick up a fuss when told no and left us alone. The location is very good and there is a taxi rank inside the lobby who couldn’t be more helpful and cheap. I’d avoid the shop inside due to extortionate prices and just go to the little shop out on the street or the supermarket at the mall. There are a couple of really nice restaurants in walking distance including The white elephant and Moby dicks. Most of the outside areas are lovely and the pools are nice and clean. However there are a few areas that for some reason are used as a bit of a dumping ground for old chairs and table’s and building materials. The green areas are really well maintained and very pretty. Plenty of sun loungers. Personally I feel this place could very easily be much better with simple fixes. Such as putting left over building materials away out of sight. There is no need of piles of old chairs and tables to be left in full view. The painting is really slap dash and wouldn’t take a lot to put right. Do a deep clean in the communal areas and rooms. Throughout our stay there were a pile of mattresses at the bottom of our stairs, which on occasions we had to climb over, put them away! I would go back to Egypt, but I don’t think I would stay at the Royal Lagoon. I have attached photos.

Martina Marečková

This hotel is very very very far from 5*! Rooms are clean..ish (bottom of every piece of furniture is dirty, mountain of dust on the top of headboards) furniture falling apart - sliding door wardrobe tried to kill us both couple of times. Apparently we were lucky as our bathroom was actually clean and fully functioning. The staff is very friendly, at least most of them.. however, very rarely you'll be served with drinks or offered refill (drinks free of charge. Freshly squeezed juices are being offered all the time, however, you need to pay for these) The biggest struggles here are hot water in the bathrooms and WiFi. Get a sim card with prepaid Internet prior to the arrival to the hotel as there's no WiFi coverage.. basically, the only place where we were able to connect to WiFi was main lobby.. and you don't want to buy it in the hotel shop as the owner will charge you for half of Hurgada. The food is tasty, however, it's always the same so after a week or so, you'll be dreaming of something else than rice and beef. Don't look too much around when eating in dining room as that is not very clean either. We will definitely not be coming back!

Shaju Miah

Im giving 2 stars because of the staff members. They are helpful and polite as far as their policies allow them. NO BOTTLED WATER AVAILABLE with all inclusive reservation. Ive stayed at many hotels in many countries, even 3 star hotels give bottled water with all inclusive bookings. Diabolic behaviour of this hotel! Practically everything is an additional charge. You sit for your meal, they try push you to buy drinks, they dont offer any water, let alone any drinks that are available as all inclusive. Rooms are out dated, bathroom sink is not draining water fast enough, toilet flush stopped working. 1 elevator stopped working. Everything in this hotel is going wrong. 2nd edit: shuttle bus is free to the beach every 15 minutes from 8am-5pm. Beach has a bar for drinks. However, the sunbeds are absolutely dire! See images. Would i return to this hotel? Never. Using this hotel as a base to sleep in like a backpackers hostel. AVOID! AVOID! AVOID!

Norbert Saitos

where to start... from the beginning you have to offer tips at reception for a good room. You are given a room, which looks like an abandoned European 2-star hotel. Cleaning is almost non-existent. For example, the windows have not been washed for decades. The walls hasn't been painted in decades. You can't wash the toilet because the toilet brush is missing. It is cleaned daily, but only superficially with a mop. Every day you have to go to the reception to complain about the missing towels, because there are too few. Obviously the 'tip' is expected. Daily tips for everything. If you want bottled water, you are asked for money. Although it is all inclusive, the drinks are of poor quality and are given in 200ml glasses. If you order beer by the bottle, 1 euro is required. The same beer is poured into the glass and is free. There is a kind of disco in the courtyard of the hotel almost every day or in the shisha bar, and the music plays until 3am so you can't sleep. The only good thing to mention is the good food. But the way....in 2024 you Do not have wifi internet in the rooms, or anywhere, except the lobby. But often it is not working....

Martyna Bryl

I recently stayed at Long Beach Resort and it was an exceptional experience. The staff was incredibly friendly and accommodating, making check-in a breeze. The room was clean, modern, and well-equipped, with all the amenities I needed for a comfortable stay. Overall, a fantastic stay, and I would highly recommend this hotel to anyone visiting the area. The animation team was fantastic! They were energetic, friendly, and always created a fun atmosphere. From engaging activities during the day to lively evening shows, they truly made the stay memorable. Their enthusiasm and creativity added a special touch to our holiday experience.

ahmed saber

Location: The hotel is in a great location, nearby many other hotels. Rooms: the rooms are a bit old, but it is well equipped, so nothing appears to be outdated, hence it is a large room. I was on the family section, it was good but far away from the sea and everything, there's a new villa buildings, it's new section and modern, it looks amazing as a decoration and have a bar lounge and theatre for shows. Service: 90% of the people are helpful and smiling, you must know that the resort was 100% in capacity, so every place was full of people, but you don't feel that you have any delays in service or food. Food: food was very good and have some varieties, I understand sometimes you don't find what you love, but I found that food was good. I have a concern for the breakfast, it should include more dishes. Snacks: were average maybe the pizzas were over average. Animation: is a bit repetitive, but they had some competitions in the beach and at the pool. Hence, there was a show everyday, except Friday there were 3 different shows in 3 different places inside the resort. I loved the foam party at the beach ⛱️ 😍 Pool: what I liked about the pool, that it was connected, so you have some passages to go from pool to another without getting out of the water. Disclaimer: it was more of a family hotel, if you're couples I suggest to search for another place, but for a family and kids it was on point. The sea tides were high at daylight, so you need to walk 200 meters or more to get of the shallow water. Lastly, we had a great time and we could think to visit the hotel again.

Josh Ellison

We arrived here and was instantly amazed with the look and atmosphere of the hotel. We arrived on my birthday and the hotel was amazing in proving extras not that we needed them. The food was lovely and the entertainment team were friendly and there was always something to do. Will definitely be coming back.

Fisser Dorottya

We spent in this hotel a whole week with my family and we had a super nice time. All of the staff were super professional, kind and did everything really quick for us. The hotel is really big, new and has a good design. The whole place is really big with a lot of pools, bars and restaurants. The own beach of the hotel is also really pretty and has a lot of good possibilities to snorkel in really shallow water because it has corals and a big variety of fishes. The food is tasty and for every meal we get a wide variety of choices. There’s always fishes,beef,chicken,a lot kind of side dishes, fruits, vegetables, breads, cakes…etc. So I highly recommend this hotel for everyone who wants to spend a really nice time in Egypt.

Liam Newcombe-Jones

Very nice hotel! The room was clean and tidy and well decorated. The food was lovely and the staff were really kind and caring. The animation team was amazing too and we loved our stay here. Will definetly come back!

Nothing

Beautiful, large and clean hotel. Very good food, daily themed dinners. Great evening show! It was something I looked forward to every day. And of course the mega friendly and helpful staff! Big thanks to housekeeper Mohamed who took care of our room every day and created such miracles with towels! 😍 Best regards!

mati

We did not have huge expectations for the price we paid, especially after reading some reviews here. We were pleasantly surprised. We received a free upgrade upon check in from standard to deluxe room and the whole process took no longer than 10 minutes. The room was spacious and newly renovated. The only minus is that the AC and shower smelled like sewer sometimes. The housekeeping is very attentive however our housekeeper relied mostly on tips: small tip - swans from bed sheets and fully refilled fridge, no tip - just the change of towels. There are a lot of amenities in the hotel, we were not bored. The food is okay, do not expect much, although we were surprised that every day there was something new. The drinks are okay, perfect to get tipsy but we found that they serve better drinks at Titanic Palace. The staff is friendly although sometimes too intrusive, especially to girls. Overall, it was a great holiday experience but better not to have expectations for something luxury. Also, I recommend booking any excursions through GetYourGuide, it’s way cheaper than through the hotel or travel agency.

Lauren Caldwell

Hotel is lovely. Rooms are large enough with 2 separate sleeping rooms in the family room. Cleaners do a great job, pool consistently cleaned throughout the staff. Hotel is huge with plenty of pools, has its own beach, large park for the younger kids. Water park has plenty for young and older kids, Inc adults of course! Starbucks in reception is a bonus! ATM machines on site and regularly accept English, euros and dollars in all shops on site. Jamie from the entertainment team is very friendly and great for giving suggestions on what to do so definitely go to see him when you visit .

Yekaterina Kryzhan

I recently stayed at the Titanic Beach Spa and Aqua Park in Egypt with my 12-year-old son, and unfortunately, our experience was less than ideal. We encountered a significant issue right at check-in. Despite booking for 1 adult and 1 child (12 years old), the hotel insisted that their record showed a booking for 1 adult and 1 child (3 years old). I was confident that I made the correct booking, but since it was late in the evening, I couldn't immediately contact my travel operator. I asked if the hotel could allow us to check in for one night until I could resolve the issue in the morning, but they refused. Instead, they demanded that I pay an additional £895 directly to the hotel for my son as a full adult. This was nearly double the amount I had already paid for the entire 10-night stay (£650 for both of us). I explained that I only had £300 available at the time, and after some back-and-forth, they reluctantly agreed to charge me £300 and check us in. While this allowed us to stay, the staff was rude and unfriendly throughout the process, making the situation unnecessarily stressful. They also forced me to sign a paper agreeing to pay the remainder or check out the next day. Thankfully, the issue was resolved with the help of my tour operator the following morning, but it took until the last day of our stay to receive a refund, and even then, it was £7.50 less than the full amount, which the hotel attributed to their bank's refund transaction fees—something that should not have been my responsibility. As for the hotel itself, the food was average at best, with limited variety. For a 5-star hotel, I expected much more—I've had better experiences at 4-star hotels in Turkey. The selection of alcoholic drinks and cocktails was also limited. On a positive note, the room was cleaned daily, and the cleanliness was satisfactory. Overall, the poor handling of the check-in issue and the lack of customer service overshadowed our stay. I cannot recommend this hotel, as the experience was far more stressful than it should have been.

Julie Farmer

Got moved from a promo room to a room with a balcony. The rooms are clean and large. The hotel is beautiful in the lobby etc. The food is amazing there's loads of choice and different restaurants you can eat in. The water park is amazing with not big queues. The drinks are local alcohol but good. The staff are lovely. There's loads of sunbeds everywhere. The entertainment is good. The hotel is connected to the Titanic palace so can use both.

Kam

A really pleasant stay at this fine hotel. Staff are very friendly and helpful. Service with a smile at all times. The hotel is pristine and kept clean round the clock. I was fortunate to have a balcony facing the pool and was able to watch the beautiful Red Sea mountains in the distance as well as super sunsets. I came with my family and everyone enjoyed the facilities including the different pools, the health spa including a gym and the restaurant where there is large selection of food and drink. The airport is close by so you do get the sound of airplanes coming in for their final approach, but thankfully this is only a handful of times a day. Extreme caution to the shops inside the hotel as they charge tourist prices which means x10 what you should be paying. I would recommend the Senzo mall which is within walking distance where there is a large selection of everything you could want including Spinneys, which is a huge supermarket where you can find literally everything you could need at very reasonable prices. All in all a good experience. Note, if you are looking for excursions, it’s best to compare prices with tour operators before committing to the ones within the hotel. If you need a taxi, there is an app similar to Uber called In-Drive which is highly recommended. Avoid taxi touts as they charge extortionate rates

Rhian James

If I could give more stars, I really would. Myself, my partner and our two children have spent the last week here and it has been amazing. A beautiful resort, with great pools and slides for the children, plus a park area and specific children's pool/splash area. A great choice of food also in a beautiful restaurant. I highly, highly recommend booking into the Mongolian grill restaurant where the food is outstanding and the staff are fantastic. We have been treated incredibly kindly by all staff here, the staff truly make this place incredible with all their hard work and kindness! We can't wait to return!

Frances Scott

I have loved this hotel from the very first night. I cannot thank Abdul the room attended enough for all his hard work,attention to detail and for his wonderful kindness.i would also say that the staff have went above and beyond to make your stay a memorable one 😀 😉 ❤️ 💙 Also food is highly recommended with so much choice I will certainly return with other family members.xx

Debbie Bord

I absolutely love it.. The hotel is huge, as is the water park with its many different pools, slides and other water play .. Hotel restaurant is excellent offering different foods each day, yesterday was a German buffet There are snack bars as well, offering burgers, etc, throughout the day.. You must not drink the water so every day when your room is cleaned they fill your fridge with bottles of water and coca cola or sprite,, All towels are provided, including for the pools .. All staff are very friendly and courteous..

Nikolas Mirochevikj

Hotel and service is perfect the problem is the sea very shallow beside the snorkeling area end of the bridge, so you need to walk a lot every day if you wanna swim or do snorkeling the hotel is very generous. We had an amazing time. Music needs to be improved. Same music every day we mentioned to the animation team already. We recommend a hotel after our experience.

Millie Lewis

Me and my family have been at Jasmine Palace for 1 week. This hotel is really nice. The rooms are good , super clean. The pool is unreal , we sit at the active pool , it is heated. The food is also great , lot of choices. The animation team are the best!! Always have fun activities to join in with.

sarah ali

I had an amazing stay at Jasmine Hotel. The hotel was clean and comfortable, but what truly stood out was the exceptional service from the receptionists. They were incredibly friendly, welcoming, and always ready to help with a smile. Their professionalism and warmth made my stay even more enjoyable. Highly recommend this hotel for the outstanding hospitality!

D H

We stayed for 9 nights. I have stayed in many resorts, but this one is far below the list. Definitely not 5 stars, more like 2 or 3 stars. The fact that it’s big does not mean it’s 5 stars worthy. We payed extra for a room with sea view. It was a nice room and the cleaners are kind. The food at the resort was very bad, but the workers were hard working and kind. Most workers are underpaid, but still manage to bring out a smile and be positive. All the flaws are to blame on the higher decision makers. With so many money gain this resort needs to renovate it’s pools! Make it bigger and more beautiful. They need to make a place for the shows and sitting places for people. The shows were held on the outside of the main restaurant with no places to sit. And the sound system needs improvement. The animation team is really amateur. This resort needs much, much improvement. The rules are way too sharp. They are not flexible in bending some rules for their guests. They don’t care about quality, only bringing in as many guests as possible. When you want to make a reservation for one of their restaurants you need to go to a counter who is only available till 17:00. But at these times people are mostly still on their tour. This one time a tour ended early and we came at 17:04, where she rudely rejected us. These kind of treatments are not suitable for 5 stars.

Aaron Farley

We come away for 1 week as a couple and we have had a lovely time hotel rooms were lovely staff and entertainment team are amazing nothing was to much they go above and beyond. Pool very clean and beach is nice. Only thing we didn't like was the food loads of selection just not to our like. Food is cheep enough to eat out so not really an issue taxi are cheep also.but all in all we had a nice trip. Weather was very hot.

Bethany ONeill

First time in Egypt and staying at Jasmine Palace. Very welcoming, brilliant atmosphere, a lot to offer. Paris from entertainment was absolutely lovely, very attentive to us, provided us with everything we needed and all information. A lot of entertainment going on through the day and evening. Khaled from the restaurant management was also very good. Staff very welcoming. Brilliant experience overall. Would definitely return.

Diego Arribas

Food was great with different options and well-cooked. For me this was the highlight. There were many activities, which makes things more interesting. As an improvement, they should publish the schedule a day in advance. Service was outstanding by everyone. The room was a bit old and should get renewed, specially the toilet (no toilet brush or hose, hair drier without hot air). The place is well-maintained.

paul

We thoroughly enjoyed our vacation the staff were extremely helpful and friendly and nothing was of any trouble. The food, room we're exceptional. The whole holiday was memorable after eighteen holidays in Egypt over fourteen years this has gone top of the list. Looking forward to our next visit to a super friendly resort. Thanks for all the attention from everyone.

M B

Enjoyed everything on this holiday, the hospitality is fantastic and I would recommend this hotel to everyone thinking of traveling to Hugrhada. A top 5* resort with lovely staff who listen and do the absolute best to make your experience the best it can possibly be. My family love it here and I hope to visit again I look forward to visiting again.

Sugi Sivalingam

The hotel is very beautiful and the service is amazing. The staff is very helpful and the security personal gives a feeling of a safe place. We had a lot of fun at the different swimming pools at this hotel. We enjoyed the various dishes which were served. We will definitely come back. Have fun, be happy and enjoy 🏖️🐫☀️

Karol Gajewski

Standard rooms are average, but the rest of the restore is awesome. Amazing vibe. Great bar and leisure areas. Lots to do. A resort in Egypt that has an app that works! One to remember for sure.

Ashton Ash

I was in this hotel last October. The service was amazing, praise to the waiters and food in the restaurant! The location of the hotel is good, but the beach is not of the best you will see in the region. The rooms are okay, I would give them 3 to 4 stars, but they are clean and spacious. The cleaning persons are hardworking and they deserve 5 stars for sure!

Elizabeth Kisa

Amazing hotel for anyone really just not people in wheelchairs , this is not a disabled friendly hotel , wheel ramps very small and not on properly and lifts break down easily , however apart from this amazing things to do from am to pm and entertainment will not disappoint ! Be aware to tip daily it is expected rather than hoped for and you will see a difference in the service you get if you do not tip ! Rooms are basic , but clean and the beds were a nice size and comfortable . Fun fair was great and the aqua park and pools kept the boys busy all day .

Scott Dixon

Fantastic for family’s or couples. There is plenty of fun to have with theme park/fair rides, water slides & pools for all ages. Staff are always on hand to help and friendly. In particular the legend who was to clean our room has been so friendly,helpful & nothing was ever to much for him. His work ethic is crazy if you had 5 of these people it would be a god send but we are so happy to have met him and for him to be our cleaner works non stop. If you go here for a holiday and have the pleasure of meeting this legend (Mansour) you will see for your self.

Svarccc

The fun never stops at this hotel. Luna park, water park and many animations and various events. The food is also great. Except the beach is strange, you can go in the water only from a platform, there is no access to swim from the beach...

Laura Tee

We recently stayed here. Yhe rooms could definitely do with updating. There clean but fixings in bathroom grotty. Beds uncomfortable. Plug points moving not secured. Or some didn't work its definitely not a 5 star hotel because of the room & bathrooms. This let's the hotel down. The main entrance is nice sister hotel is much more opulent & attractive. The water park is great lots of different slides which are brilliant. The fairground was ok for older kids you only have chairoplanes or bumper cars. The other ride was off. These rest for small kids. The entertainment seating area very basic. Nothing nice. That I would say is 5 star. Attentive waiters. As gor the food they focus too much on seafood. That is tasteless. The food was dire just tasteless every night. Hardly at much. Bbq food was pink in the middle so didn't touch it. Plenty shops selling tourist trinkets. Hair dresser, which is good on site. Pharmacy. The best thing is the water park. The pool area is good & kept clean. The cleaners all work hard at cleaning rooms. Pool, area. Most of the staff all friendly & eager to help. The reception staff are OK,a bit hostile. Especially if u ask for anything. Driver service is brilliant with some highly skilled drivers. As for location. There is nothing about to walk to. You need a taxi for everything it's 25 minuites to nearest shops. So that was a let down. I enjoyed my time here but wouldn't return as the food is just dire. Myself & my family spent my ten days eating little bits & were starving alot of ths time as the food was just terrible everyday. There are better hotels in egypt which offer much better food. We even ate better tasting food when we visited one of the snorkelling islands. By no way is this five star hotel.

Hana Ashraf

Our stay at this hotel was truly exceptional. From the very start, we were warmly welcomed with genuine hospitality. The rooms were immaculate and meticulously organized, showcasing attention to detail. The culinary experience was outstanding, with every dish exceeding expectations. Service was impeccable, going above and beyond in every way. We relished the stunning sea views and enjoyed the morning activities. The staff were consistently courteous and attentive, checking in regularly to anticipate our needs and serving us with the highest level of professionalism

Marwan Ashraf

We had the perfect family vacation at this hotel! The rooms were spacious, spotless, and beautifully decorated. The staff was incredibly friendly and attentive, making sure we had everything we needed. The amenities were fantastic, especially the pool and kids’ area, which kept the little ones entertained. The on-site dining was delicious, with options for everyone in the family. The location was ideal, with beautiful views and easy access to local attractions. We couldn’t have asked for a better experience and can’t wait to return!

John Alexander Rehmann

A really nice hotel with very friendly, attentive service. The food in the 5 different restaurants was always delicious and varied. The entire complex is clean, well maintained and we felt very comfortable here. The 5 stars are of course a national category and correspond more to 4 stars internationally, but we are happy to recommend the Titanic Royal.

Eshani J

I cannot fault this hotel. Service: friendly and brilliant by ALL staff! Hotel: Stunning! Location: Perfect! It is kept clean throughout the day. If you spill a drink before you can go get a tissue, it will be cleaned up for you. Private beach, drinks and food accessible, for children and other fussy eaters. It's the perfect holiday destination for young families. If any, the only let down is the amount of sales reps that bothers you through out the day trying to sell massages to holiday extras which is annoying when all you want to do is just rest by the pool. Also used the new spa facility. My female masseuse was amazing! The experience was however short. They should allow you to rest post massage instead of rushing you out the door. So, it's very much of you paid, we massage, now leave lol They also allow guests to try few of the restaurants on site for free (one per night) which was good as it provides an alternative to the buffet meals, even though there is a daily theme. All in all, we had a great experience at this hotel. Thank you.

Amadeusz Trzaska

My stay at Titanic Royal was absolutely amazing, and a big part of it was thanks to Thomas, the bartender. His drinks were fantastic, and his service was exceptional. Thomas was always so kind and cheerful, with a warm smile that made every evening at the bar special. He even taught me how to count to 10 in Arabic and shared insights about their culture, which added a personal and unique touch to my holiday. The food at the hotel was delicious, with plenty of variety to satisfy all tastes. The rooms were spotless and cleaned daily, ensuring a comfortable and relaxing stay. I highly recommend Titanic Royal to anyone looking for an unforgettable experience in Hurghada, and I can’t thank Thomas enough for making my trip so memorable!

Andrew Constable

Stayed here back in April booked a family suite with 2 bedrooms for 3 adults one child. On arrival staff was very rude and unprofessional stated they had no confirmation of our booking shouted at our 10 year old child eventually stating they only had 3 standard double rooms available worth half the price what we had booked. demanding we take these rooms with no compensation. Despite the hotel claiming to be 4 stars it had no entertainment and we found the excersion staff to be really over pushy and using bully like tacktics to get sails. Very missleading on what they advertise. Very poor food quality for an all inclusive establishment. On our last day the very frustraitingly angry and unprofessional manager again shouted at out 10 year old and threatened to get the police to him for a simple error of losing his room key atrempting to stop our airport transfer from leaving the hotel. HIGHLY RECOMMEND THIS HOTEL IS AVOIDED

Ivana Brutovska

The hotel is to small there is not enough sunbeds for everyone at the beach.. The worst experience.. At the beach there are a lot of man that are boring.. They want to sell you something that you don’t want.. And they come like every 10 times during the day.. You don’t have peace.. Beach is closing at 6 pm local time even tho there is still sun… I WILL NOT COME BACK TO THIS HOTEL.. The people that work are not kind they are so mean you can see in their faces.. The worst experience.. 😑 There was no hot water in our room..You have to get up at 6am to find a sunbed otherwise you will have to stay in the bar. The food is not good, every day is the same food.. If you want something you must give them 1€ or 1$ to get the job done.. In the streets every one is offering you something to buy.. Every man on the street is looking 👀 at every women that go on the street..I just not feel safe..

Lois Biddlestone

Bad bits - Rooms are disgusting, in need of a refresh, terrible view of a wall, sticky floors, broken tiles, bad air conditioning. I felt unsafe and uncomfortable. Reception service is very poor, unfriendly and dismissive, wouldn't allow late check out, cut your wrist bands off at check out, didn't help when we told them about the air con not working. Our check out time was 12 but our flight was 10pm, they said we couldn't have a late checkout and took our bands off at 12. They said we could no longer use any facilities and couldn't leave the lobby. Pool is tiny and very crowded. No sunbeds free after 8am. Food is horrible and poorly labelled. Restaurant also very small and barely any seats. Day entertainment very sporadic and poorly planned. Evening entertainment not fantastic. Good bits - Bar service is good, friendly and they remember you which is nice. Cleaning service is also good, you can tell they care. Entertainment staff are lovely, but not great at shows... Beach is really nice, water is clear and clean, and the sand is lovely. Location is good if you want to be in the busy shopping area, close to the marina. Kids pool and club looked very good, and we would have used them a lot if we brought the kids.

NINO aly

I had a family room 263, Mr Mohamed was very friendly and helpful and flexible. Overall the hotel was good and the location was top. Food also great. Only late check out was not possible for us, but for others it was. Thanks for everything, I will be back

dimitar talevski

In a 4-star hotel, I would not give it 0. The hotel employees are very unfriendly, unhospitable and unhelpful. At all inclusive, the waiters behave as if I am asking him to bring me something from his home. First and last time I came here with my wife. When you decide on this hotel, THINK TWICE!!!!

Sue Ettritch

The hotel is clean & tidy, the staff very attentive & helpful. It is a good cheap holiday but don't expect too much. It's tired, the online photos are old. All the sun beds are in varying states of disrepair, the beach towels have definitely seen better days & should be replaced, the room bath towels are not much better. The location however is fabulous.

Diana Ulinici

everything is much more beautiful in pictures than in reality. I did not enjoy my stay here. When we arrived at the hotel (around 9pm and with a baby) we were impatiently waiting to receive the room key because we wanted to put the baby to bed, but the gentleman at the reception was waiting for money (€50) to upgrade the room, he seeing that we don't want to do this update and he gave us the key in the end. There is no internet, only if you pay for it! or you can buy your Vodafone cards from a shop in the hotel, that's what we did. Employees had bad jokes and hit on women. the terrace is full of crows and you can't eat outside at all because they steal the food, it's very disturbing. The water in the pool is excessively cold because there is more shade on the pool than sun and we couldn't swim in the pool, especially me and the baby.. every morning many sunbeds were already reserved by people even though it is clearly written on the posters that they are not reserved. but "for a small price" as the employees say, they reserve it for you.

Scott Crawford

Ok..it is DEFINITELY NOT a 4 star. Bathroom was really dirty..loads and loads of customers complaining about lots of issues and getting no resolution. Trip staff ripping you off saying all costs included..until ungo on the trip and then are FORCED to pay extra in order to stay with the group. Not enough time seeing things and too much time taking you to shops to buy souvenirs..no doubt a deal between the two places. Go somewhere else. Dining room was really dirty..go somewhere else xxx

Daisy O'Carroll

Worst hotel I’ve ever stayed in. We stayed in a sea view room but it was more like a pool view room. We were supposed to stay there for 9 nights but we actually ended up leaving 2 days earlier. When we went to check out at reception the receptionist went into a discussion/ argument with us about why we were leaving also. The room was old and dirty, cleaner only cleaned the room 2 times in a week period, we had to request toilet roll and fresh towels almost every day. We had mould in the shower, no cold water only lukewarm, toilet didn’t flush properly either. Hair dryer also not working at all. Light switches also damaged and not working properly, air conditioning doesn’t change tempo or temperature, blows dust out as it hasn’t been cleaned since it was installed most likely, we and my partner both got really sick from the air conditioning and had to go to the pharmacy to get medicine. There were no toiletries in the shower and the shower wouldn’t drain fast enough either. The cleaner kept coming to our room knocking on the door and just walking in at random days of the day, didn’t speak English. You cannot lock the hotel door from inside so we had to put a chair against the door to stop the cleaner from coming in. Beds by the cleaner were not made properly, we had to remake them ourselves. Bed sheets filthy with stains all over them. Pillows hard and mattress old and disgusting. Floor also wasn’t cleaned at all. Couldn’t get any rest here, they played loud music at random times throughout the day and night. The food was also terrible, we ate the same thing each day and we actually lost a bit of weight there. Plates, glasses, cutlery also dirty and most of the time you have to wait on these things to be cleaned. The staff in the buffet area are quickly taking away your glasses and plates even when you’re not fully finished. You also need to pay for wifi in your room which is 20 euro for 7 days, when we got there they “didn’t have a 7 day pass available” so we could only buy a 3 day pass and the WiFi then only works on 1 persons phone then. WiFi in the lobby also pretty slow. The people from the hotel were really annoying when you were at the beach. Asking if you want tours and then quoting 100 euro for 2 people for snorkelling at one of the islands. We went outside the hotel and to a small street on the right side where we got the same tour for 15 euro per person.. the tours from this hotel are a big scam so don’t book with them, go outside the hotel!!!! Be careful at the beach directly outside the hotel, there’s big rocks there and loads of sea urchins, there’s no signs or anything to say that. I would recommend going to the beach from the Empire hotel which is a 2 min walk. The worker who was serving drinks was normally friendly but he refused to give my partner 2 drinks (one for me, one for my partner) because there was only 2 glasses left and there was a young lady standing behind my partner, the worker kept pointing at the girl, and not wanting to give the drinks to my partner. Eventually he gave them when my partner asked him what exactly was the problem.. On our last night (before we left early) at about 22:15 we were both sleeping as we had to leave early the next day. We were woken up by hard door knocks, someone standing outside our room with a piece of cake shouting “cake, cake”. My partner wasn’t wearing clothes and had to run to the door to hold it closed as they were just trying to open it and come in even when we said no. The people outside of the hotel also are really annoying and try to rip you off so make sure you shop around before committing to anything with these people. Even after this there are so many other small things, I really don’t understand where they got the 4 stars from.

Claudio Capo

We booked this hotel as an all inclusive package. My mistake not to check the hotel upfront before booking. I will start with the good things. Staff is very helpful, no bad things to say. The swimming pool is very nice and the umbrellas at the beach area as well. That's about it. Here comes the story. When entering the lobby, my mood dropped to zero. If this is a 4 star hotel, then what is Hilton? The reception was a place decorated with very dusty Christmas balls. I wander why nobody is seeing all the dust? We got a very old key handed over. Made me think not so positive about the room. And so it was. We could hardly open our door. Had to push and pull to make our key turn in the lock. The room was on the top floor. All in the middle of debris. No soap in the dispensers. We arrived at 5am in the morning and cleaning service was banging the door at 9am. Weird service not to be aware of us arriving this early. No hanger was available to give notice to the cleaning staff. Wifi is a laugh. Only available within 5m range of the reception. You can by Wifi everywhere (insane for a 4 star hotel) for 20$ for 6 days. But they don't tell you there is no wifi available. They make you spend the money first. So, no wifi available at all. Buy a SIM at the airport or an eSIM. You are better off. The hotel has all small independent services trying to sell their stuff. It's pretty annoying having these people coming and ask for things to buy multiple times every single day. It's an all-in! I don't want to be bothered. It's a no go for me as a recommendation.

Anna Heesch

The location is great and directly connected to the beach and they offer drinks at several spots. The staff is friendly and trying their best. They have 3 pools, which is great. The food is really simple and good at the first days, but it’s not changing at all. It’s not a big variety so you pretty much have to eat the same things everyday, which is exhausting after a couple days. The Red Sky restaurant was a disappointment! The rooms are not modern anymore and the bathrooms are old, but the rooms were still clean. Housekeeping is doing a great job. Our cleaner over the week was Mr. Mahmoud Khaled and he was super helpful and asked us everyday if there is something he could do for us. He is also really friendly and did good work!

Undral Shinezul

The best vacation. The staff is super friendly and we want to thank Mr. Domadious very much for that. He was nice and helped us a lot. Our room was always perfectly cleaned. The beach is wonderful, the sea is clean and there are lots of activities. There is lots of different choice of food and drink. The bars are everywhere out for any location of the hotel. All recommendations!

Peter Schermers

Amwaj Beach Club is a great resort with lots of friendly personnel. Some will ask you for a tip, but most of them won’t. This is a typical Egyptian habit 😉 It can be hard to relax here due to the very loud music from the animation team each morning at 10:00 AM and afternoons and evenings. But if you can find the right spot at the pools and bring some ear plugs you can still have a good time 🎧 If you like snorkeling like us you will have a great time at the pier. In november it’s always very windy, but sometimes you’ll have a calm day and you can see the most beautiful fishes just beside the pier 🐠 The resort is very clean and well maintained. Our room was always cleaned by a lovely man who’d even clean the mirrors etc. The everyday food was not exactly my taste, but my wife loved it 😅👍🏻 You can make a free reservation a day before for both the Lebanese and the Italian restaurant once, after that you will have to pay. One thing I want to point out is the White Bar in the middle of the resort. The people here are very friendly and they make the best Caramel Frappuccino I have ever had in my life. And always with a smile. Please pay this lovely man a visit and buy one of his excellent Frappuccino’s (see picture)! 👌🏻👌🏻👌🏻

Lydia Burnett

I would highly recommend this hotel to anyone who is looking for a relaxing yet fun filled holiday in Egypt. This hotel has many pools that are large and accessible. There is lots of different choice of food and drink. The bars are spread out for any location of the hotel. The animation team made the trip so much fun. They provide kids club so that children are entertained. They also provide daily activities for any and all guests to involve themselves in. In the evening they have a mini disco for the kids and a show/ entertainment for all to enjoy. We will definitely come again!

Marija Popović

This was the best vacation in my life. Thank you to everyone who made this holiday memorable. My fiance and I are delighted with every segment of the hotel. Nobody let us miss anything. The staff is super friendly! Especially guys who work in bars and cafes. They are very funny, they brightened up our every day. Our room was always perfectly arranged (1308) and we want to thank Muhammed very much for that. The beach is wonderful, the sea is clean... And the pools too. Food is magical! And night time guaranteed every day! We really enjoyed ourselves and can't wait to come back! All recommendations! 💞❤️‍🔥💝💓💌

Melissa Garrity

Rooms were basic. 90% of the staff rude. Food below average but the restaurants upstairs are nice but these have to be booked the in the morning. Alcohol was awful but I was told that about their own make so I grabbed a couple of bottles from duty free. Constantly getting pestered by salesman for massage, hair braiding, tattoos, etc. Very small shop inside with basic stuff with no prices so the charge what they want. Shops across the street. Not many with fake designer, pharmacy, souvenirs. Apart from that your away from everything. Need to get a taxi even to go get a restaurant as there's none close. I would not recommend this hotel and I'm honestly not that fussy. If you've not already booked please look at another hotel. I loved hurghada and will be booking for next year but not this hotel. Entertainment was okay for kids

Ghada Akkad

The hotel is honestly great! You get a lot for a 4 star hotel. The food tasted good not many many selections but still worth it, the pools were clean, the animation team are great and the overall vibe was amazing. The rooms aren’t very luxurious but still nice. And you have to pay for wifi in the rooms :/ Apart from that it’s nice! Also one big pool only but the beach area is amazing

Ahmed El-Amir

The staff was very distinguished and wonderful throughout the summer vacation, and the food was very wonderful and varied, and the animation team was very wonderful and fun, especially the one called Katya. It is truly the best hotel in the Red Sea after Sinbad Resort ♥️

D Manal Abdel Khalek

Vacation in Pharoah azur was really exciting, the hotel is beautiful, staff are so welcoming and supportive starting from the Bell captain to the management. All of them are so friendly and nice to guests. Food is good, with different menu options every day that satisfy all tastes. Rooms are good, clean, and well maintained. The beach is rocky, but there is a pier to deeper water equipped with sofas for customers. The whole experience was lovely, my family and me will definitely come back.

Licht Kriegerin

The resort is beautiful and all the staff are very kind, I booked a bungalow and the only really negative point was the bed, hard, with several holes that gave me a terrible backache. For the rest I was satisfied with everything

Judy Weston

Returned home on the 20/11/24 from 10 nights stay. This was our 2nd visit within 6months and oh boy it did not disappoint, staff were as friendly as we remembered. Great food with plenty of choices and it was so nice to have more fresh fruit and salad available this time, the hotel was busier but made no difference to serve or waiting times, infact the staff kept the hotel running very smoothly. Hotel is kept immaculate, the ground staff do such an amazing job. Can't wait to return again next year.

Elaine Holden

Just returned from here (19/11/24) not a 5 star hotel the room was lovely cleaned each day with fresh towels FOOD what can I say did not cater for anyone unless you were russian all I had was fried egg and bread for breakfast and chips and bread for lunch and dinner we went to the Chinese the food was cold the Italian was hot & enjoyable views of the gardens were lovely the pools caters for all lovely and clean, the beaches was fine lots of entertainment for all but you had to be early to get a bed the shops around the two hotels were ok but shop keepers were pushy. Come to checking out time at reception they tried to charge us for two key cards we were only giving one reception staff need more training on how to be polite. In all not what we expected ( poor really)

JaeHwa Jang

It was a bit busy season so that everything was late. We'd paid for premium but till I raised an issue, the reception didn't give me the upgrade. Also I understood the reception was busy all the time, most of them were really helpful but ONE wasn't. I was very offended and had a complained, but she wasn't change. No bother. Room was clean itself but bed was a bit smaller than normal. Resort was big enough so many place to play. Food is under expectation. 😱

Richard Brewster

There's nothing terrible about this hotel, but nothing great about it either, It is average at best. Food bland, dry and not very tasty, But it is adequate. You won't starve. Staff a mixed bag, some really helpful, others look like they'd rather be anywhere else on earth but here. Hotel is very clean, that is one positive. But there are few others

Marwan El Qady

One of the best places for a family vacation on the Red Sea. From the receptionist to the chefs, the housekeeping did an excellent job. I don't know how they knew it was my birthday, maybe from my ID, but I got surprised twice while entering my room ❤️ Thanks, everyone for the good hospitality and the excellent service. I'm an Egyptian if that matters to the review section.

Wojciech Kondrak

This Hotel is amazing!! Sepcialy the service everyone is nice helpful and have smile on face just for that it is deserve 5 star opinion! Very nice animations, swimming pools always clean, field for playing water sports, slides, space for everyone, we never had problem to find place for us it was a lot of sunbeds near pool and sea. Beautiful view from room. Food was good and very big positive is that all 6 restaurants are available for all inclusive, so always is something to choose, would be very nice if it would be some fries during lunch and dinnertime but that was available only at marina from 3 to 5, also breakfast could be longer till 11 or something now it is till 10 what sometimes was to early. And one more time employees are on top level!!! Greetings to Ahmed!

Marko Miletic

Professional staff. We were given sea view room upgrade for free. Food is nice,lots of variety. Nice desserts especially Arabic ones which are phenomenal...Rooms are cleaned daily,gardens are meticulously maintained,it looks like an oasis. The pool is great,my 3 yo son loved the water slides. He also ate well which was a relief... Pebbles restaurant manager Mohammad was very friendly and attentive. Some smaller things I didn't like : you have to get up early if you want to get nice spot at the beach,or any spot...(after 8 am all the best sunbeds are already taken). Hotel pharmacy is ridiculously expensive (I had no idea that you must negotiate the prices of medicine,otherwise you get overcharged by a lot ,I thought that was only for clothes etc.) The photo I uploaded was the view from our room... All in all it's a very nice hotel worthy of 5 stars.

Paul True

The hotel food in the Main restaurant is the same Every day the quality of food in the other restaurants changes is day today. You need to be careful if all inclusive as so many things cost extra but you won’t be told until after you have ordered. If you are in the premium rooms over the road from the main hotel, there is no Wi-Fi and there are very limited dongles. I had one but it took 24 hours to get then ran out and still haven’t had a replacement the next day all the hotel say is I will try come back later. Wine is extra except for with a meal. Soon adds up if you don’t drink spirits or beer. It’s not quite all inclusive as I expected. I came on the recommendation of travel agent but it’s not as expected. Mosquitos are everywhere and they are vicious Deet didn’t work. On a he private hotel beach you will be constantly be hassled go on boat trips, massage, hair cuts and manicure, diving. The hair dresser was particularly rude when I refused a beard shape for £25.

Alex Smirnov

Not 5* hotel at all !!! Room number 4209. The service in the main restaurant, in the pool area, and on the beach Doesn’t exist ! It's not bad value for money if we won't be ripped off by booking.com and the hotel. We have booked an all-inclusive basis, but at the time of check-in, we had been told that we have all-inclusive soft drinks only and to have alcoholic drinks we have to pay $30 per per person per day which is absolutely ridiculous. I checked the prices on the hotel website and with other travel agents to find out that we paid the same price or even more like the rest of the guests . But by paying huge amounts as the extra cost for alcoholic drinks will push the price up so much and make it more expensive than to stay in Jaz or Continental next door !!! But this hotel is not even near to compare with them ! So we were badly cheated by Swiss in and booking.com, so we would never recommend this hotel to others. My wife was ripped off in Beauty Salon. I do understand that the prices in the hotel will always be higher than outside, but trying to charge more than in London and using unskilled staff simply out of order!!! Now my wife has to put it right on our return as her hair was badly damaged by a hairdresser in Beauty Salon. We made a complaint to the hotel representative/ customer relations, but didn't have any response from the hotel, which we found very rude and disrespectful !

kikica penic

Very polite stuff, lots of activities during the day. If you stay all day in resort you won’t regret it! There is always something going on on the beach or on the pool. Good resort for all generations. Special thanks to animators who made us feel very welcomed and made our stay so fun!

Rowan Kitchen

We had a lovely holiday here and the range of services was fantastic. We ate at the Italian restaurant for my mums birthday and the servers even came and sang happy birthday. The only issue here was that we had a 5 course dinner in 45 minutes. Some of us were still eating one course when the next course was being brought out. It was all a bit rushed. Our room cleaner Ahmed was amazing. Our rooms were left spotless every day. He even hung the decorations we had for the birthday and he did a wonderful job with them.

Green Fingers

We really enjoyed our stay, the entertainment staff are really helpful good fun. The food was freshly cooked as you stood waiting for it. We were impressed with the constant supply of fresh bottled water in our room and constant supply of smaller bottles in big fridges on the beach front. The food festival was good fun and a lot of effort put in to it. Lovely beach beaches and safe shallow water and organised trips via the hotel.

Abdelrhman Sanosy

The staff at this hotel were incredibly welcoming and helpful throughout our stay. A Special thanks goes to Mr. Saif in the reception who was always smiling and ready to help us a lot. I was really impressed with his commitment and dedication. ❤️ The rooms were immaculate and very comfortable. We also enjoyed the delicious breakfast, lunch and dinner and loved the convenient location. We had an amazing time at the hotel! The pool area was fantastic. Can't wait to come back again ❤️

jason alexander

The facilities are excellent, the entertainment staff are very friendly plenty of things to do during the day from water aerobics to darts on the afternoon. The beach is very clean and the best dinners we have ever been on. Thank very much to all the staff.

Alina Naida

Perfect place for the vacation and fun atmosphere in the hotel thanks to the animation team. Great service and beautiful sea. Variety of food in the restaurant near the beach and lots of activities to keep everyone entertained. Overall a very positive experience would definitely recommend!

Annie Newell

Hotel was amazing! So much to do, so much going on. Food was good and varied as there were so many restaurants to choose from! Something for everyone! Staff were so friendly and polite from housekeeping to lifeguards. I felt comfortable leaving my 3 year old to splash about knowing the lifeguards were there. WiFi is a bit patchy in the rooms but worked in other areas of the resort (enough for my 3 year old to watch her tablet) I cannot recommend this resort enough. We will definitely be back!

Danny Rybakowski

We travels to Jungle Aqua Park in November as a family with one 3-old child. In a nutshell, we could fully relax and had a careless vacation. But, you are in a bubble. When you want to have a hotel vacation only, that's perfect. For day trips, options are limited unless you know a local you can trust. The hotel area is gigantic, with lots of water playground areas for children in different ages and challenging water slides for adults. We never been to such a large aqua park, our son was overwhelmed and happy at once. The personal and service was outstanding, it seems like people there were very grateful for the job they have and you could feel it - always s helpful and polite. As for food, I think there were about 6 different restaurants that offered everything from early breakfast to dinner. Mostly german or English oriented food but a fair share of local food as well, we quite enjoyed the latter. Everyone was happy here and found what he likes. Sales men offer daily trips for diving, quad tours etc. - roughly 40€ p.p. but you can negotiate. We can definitely recommend dolphin tours there.

Martin Mattsson

The beds are very nice. And the room are very comfortable and clean. And the staff were very helpful. And the food is tasty. The service is the great. There are a lot of activities for the kids and adults. We can really recommend this hotel for your holiday.

Mohamed Baraka

The Resort is exceptional in every aspect. It's an excellent value for money. The program throughout the day is very well organized. There are a lot of activities that you need to extend your stay to do it all. The staff is very polite and professional. The cuisine is diversified very well. It's an extraordinary place. Thank you for the great vacation

Romina Chambers

We had a fantastic 10 days at pickalbatros hotel. The staff are attentive and helpful. The food choices are great. The few heated pools that are dotted about were great as we went late October/November so the unheated pools were too cold for us. My kids loved the slides, fun fair, bumper cars and lots of other things that are available for kids. We would definitely recommend this hotel.

Andrew saunders

We all had a great stay at the Steigenberger Aqua Magic. Staff very friendly and helpful can't do enough for you. Rooms could do with a little TLC but everything you to enjoy your stay is there. So many swimming pools and some adults only so if you a quiet time you can have that too. A sort trip on a golf buggy through the sister hotel and you at the beach, with your own beach bar serving food and drinks. The entertainment in the hotel is also very good from children's show to the later adults show which is around 21.00. All in all a great place for children and couples

Pablo Eduardo Hernandez Angel

We came to Steigenberger as wedding gift from our grandparents and being here has exceeded all of our expectations. From a stunning beach and incredible buffet to a wonderful spa and delicious restaurants, we really couldn’t ask for more. We immediately noticed the attention to detail in everything we laid eyes on at this wonderful resort. But the thing that made it all the better was the people that work here. Every single person was so friendly and welcomed us with a warm smile. Thank you to everyone that we had to pleasure of meeting that made this a vacation of a life time. We can’t wait to see you again when we come back!!

Mohamed

this hotel was excellent. The food was fresh and delicious, the rooms were clean and comfortable, and the staff was friendly and professional. The entire hotel was spotless, showing great attention to cleanliness and hygiene. Highly recommend for a pleasant and enjoyable experience

ghada mardenly

Simply the best hotel in hurghada. The hotel meets and exceeds your expectations for a wonderful vacation. Starting with easy reservation, returning guest specials rate, fast check-in process, and perfect staff. And then you enter your super comfortable elegant room, the restaurants offer a great variety of excellent food that meets all tastes. The hotel is very family-friendly and fully equipped for handicapped guests.

Linda Presland

If you're looking for Paradise, then look no further. Everything about this hotel is outstanding. The staff, the accommodation, the gardens, the on site and connected restaurants, the beach, the sun loungers. Ourselves and many other guests regularly re-visit. We have holidayed there for three consecutive years and will return again.

Farah Youssef

The hotel is really good. The location is awesome. The beach is mind-blowing. The pool is very large and clean with various depths but it was cold. The hotel has various rooms with stunning views our room was good it needed a few adjustments. The main restaurant is very good with a variety of food with good quality and refill. Drinks are good and there is a coffee machine. The Asian a la carte restaurant is poor, I don't recommend it. Snacks are good but lacks variety and availability. Most of the staff are so nice and welcoming except for a few incidents. Overall experience is very good and if they fixed the few disadvantages I would strongly recommend it and go there every vacation.

Karolina

My stay at Sunrise Alma Bay Hotel was absolutely fantastic! The staff were incredibly friendly and helpful, always ready to answer any questions and cater to our needs. The rooms were spotlessly clean, and the daily cleaning service maintained a high standard of tidiness, which made us feel very comfortable. The overall atmosphere of the hotel was perfect for relaxation, and the surroundings were ideal for a peaceful getaway. We had a wonderful vacation and will definitely come back on our next trip. Highly recommend!

Mostafa El Sayed

I was glad to speak with Mr Mohamed, the hotel's general manager, about all the issues that I faced during my stay. Otherwise, I'd give this overall score a (1/5). He was very considerate and professional in listening to my complaint which made me not aggressive on the reviews on Google/Trip Advisor. Unfortunately, this only happened after I had checked out, so hopefully, it will be a better experience for the next guests

Ash Chy

The resort itself is excellent, has a very fresh and a refreshing feeling as you enter and is very welcoming. The swimming pools are of a good standard and enjoyable for all age groups. There are bars outside of the main restaurant which serve drinks and hot food, although I would mention that the food is an everyday repeat with nothing new. Small bars beside pools server usual drinks, chips, burgers and hot dogs, nothing else. The food in these small huts are the same food daily, no variety whatsoever. I would also like to stress that the main restaurant is not big compared to other resorts I've stayed at and it is always very hard to find a table and sometimes your have to wait ages for new plates to be put out again, leaving you hanging around for a while which is very unpleasant. The food itself in the main restaurant is of good quality though. The room I stayed in was a mega family room with two adjoining rooms and both had balcony overlooking the pool and beach which was excellent. Only thing I would like to add about the room is that the inside door handle broke and kept falling off and took ages to be fixed and was only fixed on our last full stay. The evening shows were not really good, very basic and short, nothing exciting compared to other resorts I've stayed at in different countries. The resort could make more of an effort in introducing good evening shows such as adding choreographed dancing, magic shows, stunt shows and various other shows that other resorts do. The resort itself is good but does have several points to improve on.

Mohamed Dahab

I recently stayed at this hotel for three nights and had a wonderful experience overall. The check-in process was very smooth, and my room was spacious and well-furnished, making for a comfortable stay. The buffet offered a great variety of dishes, and the food was consistently delicious. However, I believe the Aqua Park could use some improvements to enhance the guest experience. Despite this, the stay was enjoyable, and I would recommend this hotel for its excellent dining and overall comfort.

Amandine DENECKER

I recently stayed at Sunrise Aqua Joy, and overall, it was a great experience! The rooms were decent and comfortable, meeting our needs without being overly luxurious. However, what truly made the stay special was the brilliant service. The staff went above and beyond to make sure we had everything we needed, always friendly and attentive, especially Samaka. The amenities were also top-notch, from the beautiful pool areas to the well-maintained grounds and excellent dining options. It’s a wonderful spot to relax, with plenty of facilities to make the stay enjoyable. If you’re looking for a place with amazing service and great amenities, I’d highly recommend Sunrise Aqua Joy.

Adam Marshall

Had a brilliant trip! The staff are extremely helpful, friendly, love getting you involved and love to chat! Rooms are dated, cleaned everyday tho; everything is clean! Great private beach and places to sun bathe! Nice restaurants to eat at! Bar staff brilliant all over brill time

Mina Wahid

Sunrise Aqua Joy was really good experience. I have to say that the place was so cozy and everything is beside each other. 5 pools are different in sizes and all are beside each others, most of them are kids friendly. You can enjoy 3 water games that kids can also play Food was more than perfect and variety is there including Vigi enabled with different recipes. You can enjoy food an beverages almost in any place in the hotel, also, they have open buffet at 12 pm for night people. Sea is good but not wonderful beach, somehow is smaller than other hotels but still you can enjoy it. Service was perfect people there are always keen to make you happy and everyone is dedicated to help you. Everyday you will enjoy the activities done by the animation team morning and at night.

Capres Turner

My family and I had an amazing stay here, the service from each team was flawless. The animation team went above and beyond to welcome us and keep us entertained. The staff in the restaurants and bars were so helpful, friendly and fast with their service… the food was also incredible. We are sad to leave!! The concierge were also very helpful and friendly, nothing was too much! Finally, the lifeguards were very attentive and worked hard in the hot sun. We loved the location and having a private beach, plus the water park made it even better. Thank you to the cleaning staff too who also worked very hard. We will return again soon!

Fateh

Everything was perfect: foods, services, aqua park, the blue lagoon and all the staff. Honestly, I was a bit worried about the food because a lot of people says that food in Egypt isn’t very good etc… but THIS HOTEL is absolutely the EXCEPTION!! restaurants are amazing, the bedroom is very clean (thanks to the housekeeping staff), beds are comfortable. Couples, family, friends, don’t hesitate, you’ll not regret!

Ahmad Alakkad

For the price, it's a steal! The location is great, the rooms are clean, the food is good, and the staff is awesome. We had a small issue with our room at first, but they fixed it right away. The beach is right there, and it's beautiful. There's this housekeeper, Mahmoud Saady, who makes these amazing art pieces on our bed every day. All the staff is super friendly and helpful!

FikuMultiGames Online

Nice place. The hotel is located close to the town center, but out of the way in terms of silence. The service was very professional and polite, especially Mr. Mahmoud, who took care of us all week and managed to do everything we needed without any problems. Clean rooms, hotel worth recommending, great week, we will definitely come back Room 3506.

Nader Makram

This place has a great beach, but everything else is terrible. The beach is very good with clear water. The food is tasteless, with barely one or two items actually edible at each meal. The restaurant has no ventilation, so it always has a bad smell. The AC is very weak in the rooms and even in the main lobby, so it's very hot. The lobby has literally six sofas, which is not enough seating for a fraction of the hotel's capacity of over 400-500 people. The staff are always grumpy. The beach area is completely closed and inaccessible from 6 PM to 8 AM the next day, not even available for walking. All of the beach guards whistle very loudly and annoyingly at exactly 6 PM to get everyone out of the water, even though the sunset is at 8 PM and it’s still very early. Overall, the experience is bad except for the great beach. Would not recommend.

Ashley Fisher

DO NOT STAY AT THIS HOTEL. From England, absolutely terrible hotel. Rude staff, reception and security are dangerous are aggressive. No facilities as advertised before booking. Items stolen by security and reception after leaving my luggage and finding them going through my bags. AVOID THIS HOTEL AT ALL COSTS. They are scam artists. HOTEL OWNERS OPENLY BULLY THEIR STAFF IN FRONT OF TOURISTS. It is not a safe environment for families or children.

Sanja Zdravkovic

We are very grateful for our house man Mahmoud Saady, he is te best. Besides his nice behavior, he is very kind. Everyday he makes us smile because of his special towel made-ons. Rooms are clean and smells nice. You should give that man bigger salary. Greetings from Serbs

hala sapit

This is a beautiful experience I had in Makadi. It is a real hotel that is worth going to. It is wonderful in terms of the quality of food and the quietness. The most important thing for me is the cleanliness of the rooms, the good treatment and assistance at any time. The reception staff is also very helpful and always smiling. Mr. Mustafa is very kind in dealing and helpful.

Wedad Elashry

One of the most wonderful experiences I had in Makadi. A hotel worth trying. It is truly wonderful in terms of recreation, enjoyment, and tranquility. The most important thing for me is the cleanliness of the food and its wonderful taste, and the cleanliness of the room. Also, the reception staff is very helpful and smiling. Mr. Magdy is very kind in dealing with people.

Abbie Bishop

Really beautiful hotel, peaceful beach and great food. All the staff were so helpful and always around. Our room was modern, spacious and clean. Entertainment team are great, fun activities for all the family.

Jelena N.

I recently stayed at Lemon and Soul Resort, and it was a complete disaster, primarily because of the rude and unprofessional reception staff. From the moment we arrived, the receptionists had terrible attitudes and made it clear they had no interest in helping with any issues. Every time we approached them with a problem, they were dismissive and completely unwilling to engage. It felt like we were bothering them just by asking for basic assistance! They made our stay so much worse with their indifference and lack of care. Avoid this place if you expect any decent service at all! Furthermore, most of them don’t even speak basic English. So much attitude it’s rarely seen… However, Staff at the restaurants and around the pool were super nice and approachable and made our stay bearable. Food was repetitive, sloppy, no taste…deserts horrible, like sponge…not even sweet 🤣and after few days it started to be ridiculously funny, like, we couldn’t even believe what they are serving to people: so we had just a plain salad and bread…and the flies, my God - everywhere! When I saw one in cottage cheese, that was the end. 🤣 My bad for choosing resort, but here is a review so you can choose better.

Adam Clarke

Lovely hotel great reception staff. Shuttle bus to the beach every half hour. Lovely pool area always clean and plenty of sunbeds and shade where needed. We had a lovely time and will definitely return. Thank you all at Lemon and Soul Adam and Amanda x

Rayko Chopich

To start, I've noticed a lot of negative reviews, but many of them mention that you can always find something to eat. As for the rooms, I don't quite understand what people expect for the price they pay. Hassan, the room steward, was amazing, and so was Muhamed from the pool. Ahmed from the pool bar was also great. However, I think the staff at the front desk could benefit from better training.

Menna Mostafa

One of the worst places I've ever been Crowded Not clean at all I think it was the dirtiest place I've ever seen Rooms are below average Food is nasty! I hated to eat and eventually stopped eating there They reuse plastic cups!!!! The plates were dirty!! And the people there are very aggressive Also the visitors they take salad with their hands! As there were no spoons!! The food was very bad, tastes and smells awful No respect for any line there! I strongly recommend NOT going there

Mike T

The hotel owner and Exim Tour / Dertouristik say it is a 5 star hotel. In reality only on the pictures. It is no more than two star hostel. The room is full of dust, blood marks on walls, mosquitos squashed everywhere, security trezor does not work. I reported that 4 times to the reception and once via my delegate. In all cases we were sent back to the room to wait for someone to come and fix it in 5-10 minutes. We waited, but nobody came. When reporting the same issue again, the receptionist pretended to speak with someone by dialling a number with the phone down. I had enough of that theatre. I do not blame the staff, as they were trained this way, although they should tell us the truth. The mattresses are way after their life, making sleeping uncomfortable. Do not worry about the loud music coming from downstairs every night, because the old aircon full of dust is much louder. Reading previous reviews I was worried of food poisoning and diarrhea, but it was not so bad. Only breakfast selection was poor, as there were no oats nor cereals. I found once sour milk and smelly chicken meat (which could have been caused by the way the chickens were kept. I can not tell if it was old. We rather did not eat it) Apart from that we were ok. I believe the restaurant for foreigners was at extra charge in the past, but that is just my assumption from reading previous reviews. In general, I can not recommend the place due to the bad state of the rooms and long queues in the aquapark. What is the point of paying extra for a place with aquaparks, where you spend most time waiting? The majority of the guests are locals and russians. Most of the showers in the pool area are not working, so people wash off their feets with sand in the pools. The pool bar along with the toilets are disgusting. I saw the cleaner sweeping the floor and then with the same floor-broom he swept food away from tables and laughed at me. He didn’t care about people watching him, so I even videoed him doing it. The internet in lobby area is terribly slow. No good for uploading short videos or even making a video call. The gym is the same as the rooms, covered with dust and most things are broken. Nobody cares about health and safety as the smoke detectors everywhere including the restaurant are not working! The elevators are dangerous. I liked all members of the staff apart from the liars at the reception. I still wonder how can they get away with selling this in Europe as a ***** Hotel?

Jomana Radi

The worst hotel experience in my life.. food is horrible and staff is aggressive hotel rooms are way below average never coming back or recommending👎🏼

Unicorn Lover

The worst ever Very bad service. Front disc dealing in very aggressive manar The hotel service less than 1 star. Reception people. Very bad. Need training how to treat people No AC NO internet service Worst. Place. Ever. No water. Enough in the room. No any. Service. Hardly cant recommend this place to any one. Better even not to see. No arrangements in any thing. Food pool

John Walters

I had an awful stay at this hotel. To start, there was no hot water in the room, which is unacceptable. I reported the issue three times to the front desk, but no one ever showed up to fix it. Taking a cold shower after a long day is not what I expected when booking this place. To make matters worse, the door to my room was broken and open. I reported this as well, and they assured me it would be fixed. However, no one bothered to address it during my stay. Had to use the back door and jump over the banister to enter the room. Completely unacceptable. The complete lack of responsiveness and basic amenities ruined what would have been an fine stay otherwise. I wouldn’t recommend this hotel to anyone considering coming. Been to Egypt many times and you can get far better quality hotels at the same price. Food was hit and miss but generally find something to eat.

Mohammed Bamatraf

The overall experience is really bad. Starting from the reception, we had to wait for more than 2 hours after 12 pm. to prepare our room. The room was comfortable, but there was no privacy as one of the housekeeping staff tried to enter using master key while we were in the room. He then apologized and mentioned that he didn't know we were there! The resort is disorganized with significant distances between everything. The restaurant is far from the rooms, requiring a 10-15 minute walk to reach the main pool and restaurant. The food and drinks are the worst aspects of this hotel. Everything in the restaurant is lower quality than the minimum standard. The pool is not clean, but the sea and the beach were good. The night activities are quite silly with bad music, dance, and poor animation. In general, I do not recommend this resort to anyone. Please choose something else that is worth your money.

Pete I

Big resort with a nice, calm beach. A lot of activities for children. Overall clean and good value. The bar staff was very unfriendly and would only serve you drinks if you tip him, even though all drinks were included in our package. No wifi in the rooms.

Fady Ghaly

Very low quality place, rooms are nasty, bed sheets are yellow while the original color is white, looks like they were never washed with detergent. Always no enough seats for people on the beach, we always had to wait people to finish eating so we can find a a table for us. No air inside the restaurant, the air conditioning is not working and the windows are shield. Food quality is very poor and the dishes are not clean. It was a horrible experience and i felt that i have just wasted my time and my money. Rooms are not secure at all.

Marcin Borys

Actually we a bit struggled to find this place, unfortunately we arrived after 3am and the main gate and street was a bit dark....on the main gate looks like people had nice party over night 😅 anyway finally arrived on reception and the guy was nice and polite, also his english wasn't too bad (compared to main gate security..). Straight away we picked room key and towel cards. Apartment clean and prepared to our arrival, soap&shampo in bath, water, coffe, sugar in rooms - nice. Whole resort sufficiently clean, swimming pools clean enough to be honest. Restaurant daily had actually same food, a lot but the same and to me - not enough european food but tolerable. I will not moan about long distance walking to restarursnt as that wasn't too bad instead of pushy salespeople on way to dinner - in my opinion terrible. Best part of the hotel for sure is the bar where were served drinks.... the main bartender served amazing drinks, not just vodka+coke. Beach and water nice and warm also clean. I would probably recommend, cheap enough, good value for money 👌🏻

Saleh Asaad

I'd bad experience with this Hotel. I can't imagine that I paied alot of money for the bad Hotel Facilities. I'm shocked about it specially for the food. I booked all included but I'd everyday the same food without changing. Although I asked for Lunchbox at the check-out day. I had 4 pieces of bred and small Jam very small which is not enough for one bread and one small bad quality of cheese

Tra Haigh

Me & my sister stay at the Hawaii riviera aqua park resort for 2nights we live here in hurgarda & fancy a little weekend break on arrival all staff where friendly helpful we got an early check in which was fantastic reception staff went above & beyond for us he did say he would give us a good room with a pool & sea view & from open the room door the view was amazing food very good plenty of choices very very clean though out the hotel pools are amazing & they is plenty to choice from 😉all staff we met was fabulous we then decided to book for another 2 nights but unfortunately we had a family emergency & had to check out on the Sunday night night reception very help & also the night manager was so helpful on us checking out earlier we was very disappointed that we had to leave but we will definitely be booking to stay here again hopefully we can have are old room which was 2512😉thank you to all the staff here who work so hard look foward to staying again very very soon😉 Tracy & Nicola 😊😊

Omar Mohamed

It was a smooth experience there with some fantastic shows at night.

Marta Horakova

The Hotel Le Jardin is beautiful place for your Holiday🤗 We were very satisfied with pools and excellant garden. Staff was accomodating and delegates were in hotel and on our trips perfect🤩 We send greetings to Atef Radi and Mustafa Gabala😘

Khurram Razaq

It was a good place, good for value, nice views , very good hall, great garden area & beach side, but the rooms were not clean enough, some parts are under refurbishment , The food also wasn't up to the mark,

Denisa Hampachelová

If you are looking for a cheap vacation, this is it. Everything was clean. The rooms are older but still clean and nice. The food was repeated every day and there were just a few options to choose from. The employees didn't know English, you'd better communicate in German or Russian. The hotel is in the middle of the center, so you have everything close by. We also used the restaurant that the hotel has and it was fine, nothing special. The biggest disappointment was the entertainment. Their evening performance was terrible, every single one. Not to mention miss hotel, which downright humiliates women. They talked just with Russian-speaking guests. We are giving less stars for rating just because the entire entertaining team and their approach. Otherwise, the hotel was valuable for the price.

Justina Valaityte

We came on our honeymoon. Everyone knew about it, but no one greeted us and gave the worst room yet. Asked maybe you want to pay for a better one? In other hotels, you would have been greeted with a feast and champagne. Never come back.

Moni Calciu

The location is amazing, situated on Sheraton road, walking distance from Marina, Cherry street, El Mina Mosk, all the shopping area is there. Don't hesitate to loose yourself on the streets behind Sheraton road. You will find a lot of shops, local restaurants with a big vatiety of local food: fish, lamb, camel, cow, froot bars, locaal icecream, and amazing sweets. As per hotel, is very cozy, not crowded with a small private beach. There is the posibility to book your trips directly in the hotel. I come the 5th time in this hotel. The variety of food is not very big but is very tasty and can meet all the tipes of tourists: Vegan, non vegan, on diet. I recomend this hotel. The best period would be October if someone asks:).

Adam Koc

The hotel itself is a little bit old. It does not influence the standard. However if someone prefer the spend holidays in moderner hotels - then will be disappointed. The variety of food is very good. Drinks (alcoholic / non alkoholic are of a good quality). The staff - very good. If you want to - you can joke and discuss with them. If not - you will be not pushed.

Hussam Elzaphry (hzaphry)

Hotel Management doesn’t consider online booking for Egyptians. They used that reason to charge 30% extra per night. Food is below average. Very poor quality and limited options Pool and sea close @ 5:30 max. Beds only have single slim pillows. Toilet trees aren’t sufficient for even a day.

Mahmoud Mosbah

I spent a week at this hotel and it was a week of super fun. Friendly staff, clean beaches, large territory, delicious food and everything you need for a holiday. The animators here are the best. Lots of interesting activities: volleyball, dancing, yoga. In the evening we went with the animators to the club and it was a lot of fun. Thank you very much for the pleasant time spent here.

sonja kovačević

Good overall impression considering the price. The rooms are spacious, decent and well equipped. They are cleaned every day, towels are changed. Terrace with a beautiful view of the lagoon or the open sea. The beach is excellent, those who like swimming have a lagoon, those who like shallow waters have a beach on the open sea. The food could be better. Not enough tables and a constant crowd, but friendly waiters, which cannot be said for the staff at the reception and the towel center (very unfriendly and unprofessional). Special praise for the animation team. They were great!

Angela Saveska

We had the perfect room, clean everyday the guy that was taking care of our room was very kind, precise. Good party everyday at the hotel, great animation team with interesting shows day and night. Overall good experience and well spent time there.The food was not the best, not a good taste that is why I give -1 stars

Ivan Jovičić

This might be the best located hotel in Hurghada, it has it's own coral reef which is so rich in different species, vivid and colorful, it is even better than the reefs we visited in the wild. There is a lagoon, then shallow part to the north which ends with nice small reef and there is a serious reef to the north-east like from a nature documentary! People from other hotels are paying to dive at this reef! Rooms are clean, service was good, food very tasty, the only problem is it can sometimes get crowded in the restaurants

Ahmet

I stay btw 31 oct and 21 nov 2024. The hotel beach is perfect is realy clean sea. Room view is great. Rooms are old but not big problem. On the restaurant waiters are not realy clean and not respectfull. Restaurant front desk guy was realy polite. Mr Ibrahim was nice. On the restaurant first problem Always need go search someone for forks and knife. Second problem long lines on restaurant and hard to find seat sometimes. Third problem Always just one napkin on ghe table and it is not enough. Baby seats are always dirty need to clean by yourself if u can find napkin. foods are good Drinks are realy low quality powder drinks. Especially for child hard to find health drinks like fruit juice. Drink service is with cheapest plastic cups with 100ml . U need to take always 3 cup. Reception staff was not really polite. But the biggest problem on the hotel was %70 of men staff are really irritating because they act like they didn't see a women all life. When your wife or gf is alone they directly cone and try to speak like where ru from, ur so beautiful do u have time are u single?….. and its on all place from waiters bartenders even mechanics walking in the hotel. And the way that how they spoke u easily understand that lts not a compliment. The hotel staff is realy big problem. Its irritating. My room cleaning staff was always nice. Towel guy last 10 days was different guy his name is ahmed (lifeguard normally)and was realy rude and annoying . Hedosent accept my towel return because i need to wait untill 5pm but also i cant take the towel to room and j finish already swimming. When some women came he accept and he dosent say anything.i never seen such an unrespectfull guy like this in my life. Normaly the hotel is ok but due to hotel staff (70%) ennoying to stay.

Lisa Robinson

Perfect if you want a quiet location for your stay near Hurgarda (45 mins away) . Hotel and rooms were basic and a bit tired but had everything you needed if not too fussy. Food - very much depends on your taste. If you're expecting a full english, pizza and chips, you'll be dissappointed as catered mostly for German and Russasin guests. However, if you're happy to try something different, there was some great fresh cooked options. Staff - were just brilliant, as a smaller hotel, you got to know the staff who couldn't be more helpful. Everyone was very welcoming and accomodating. Despite some initial reservations, the charm of Paradise really grew on me throughout the week and was very sad to leave.

M E

Sold as all-inclusive but this only applies to some food and some drinks and one bar, however bar prices are low such as eur3 for cocktail and eur1.5 for coffee. Booked sea view room was not available at late evening arrival so was given dirty unprepared room at back of complex, it took until 2pm the next day to be moved to a better room but still not as on booking. Hotel staff very good and helpful, seems the problems are with the Eqypt travel agency.

Hvit Bjørn

the hotel has only a nice beach , and the people who work on the beach they are very good and friendly . FOOD very poor and the Restaurant need more cleaning and It need more sterilization . Animation very poor and not polite, They push people to write good comments to review the hotel , the room is average and cleaning every day, The maintenance in the hotel is very poor . You can hear the noise of the restaurant door closing and the noise of the restaurant's central air conditioning fan without repairing in tow weeks . This is the worst vacation of my life.

Scott Aitken

Rooms are basic but clean. They are chalets , and if required, they will change sheets and towels daily. There is plenty of food to choose from. If you are looking for pizza and chips, this isn't for you. All staff are friendly and helpful. Beech is wonderful . Very peaceful, relaxing place to stay.

Laurence Alonso

I'm staying 15 days in this hotel, and I'm absolutely amazed by the quality and the kindness of the staff and managing!! There is a very good atmosphere here, the rooms are perfect, the quality of the room service has even some sense of humour by changing everyday there way of setting the Room None but the least, the restaurant is a Pure pleasure (I'm french), I am everyday surprised by the quality of the various meals!!! The swimming pool is super cool for morning swims, the garden around the rooms are delightful I'm a Divemaster Scuba diver and I thoroughly recommend you as well the brand new diving center BLUE AQUA, German English and Arabic speaking, which is 5 mn walk from the hotel crossing the public beach (there is one in the hotel but they didn't propose me as many choices for the Dives packages.. All the equipment is brand new!!!

Yash Dungarwal

Rooms are ok, can be improved. Phones, locker not working. Room Service is very slow or you can say not available. But I still give them 4 star because of Sea view from the room balcony. Also one more thing, there are very less amount of options for Vegetarian

Cla Gir

Bungalows and Estate well shaped, big selection of various food, beach is clean and service is available, we stayed here for some days to rest and we had a great time. Only the fact that people want to sell excisions and massage at the beach was annoying. The staff is very motivated and friendly and tries its best to satisfy your needs.

Dana K

I love this place, the garden is to die for. At the bar and in the restaurant you are always given preferential treatment and the room boys are always very friendly and attentive Today the lifeguards had a training on the beach, we were very shocked how badly they are trained. Drowning is therefore the better option. Neither would they be shown what it's like to bring a person from the sea to the beach, the heart massage will definitely cause rib fractures. Whether the patient may have swallowed the tongue is not checked at all. The boys put on their swimming goggles first, before everything was really water, it took 7 minutes. The fitness of the boys also leaves a lot to be desired. Their equipment on the beach is very inadequate to react accordingly. A professional should actually train here and not someone who watches it on TV from time to time. Better education and education and equipment would make the guys better.

Habiba Mohamed

—Detailed review Very bad food, not varied, I had a stomach infection and a fever, and now I am taking medication and have not recovered yet. and they don’t care about cleanliness, especially cleaning the rooms. They didn’t change the bed sheets before our arrival, until the time of our departure, there are insects in the hotel and upon our arrival, we found different rooms other than the ones we had booked in advance. Otherwise, the beach and the hotel’s location are very good, but it’s not recommended to go there.

C T

The hotel is a disaster. They try to scam everybody. It took them more than one hour to check us in, because they think my child should be booked as adult rather than child although on booking.com defines 0 - 17yo as child. So the receptionist wanted to charge me more for my child. The hotel obviously has family rooms to accommodate 3 or 4 persons but it just can’t be booked online. So I ended up booking 2 rooms for my family. When we were checking in, the receptionist tried to put 4 of us in one room. I had to tell him that I booked and paid for 2 rooms then he reluctantly gave me 2 rooms which are miles away. When I realized that the 2 rooms are at each end of this resort, I had to return to the reception asked them to correct the ridiculous arrangement. Please note that I booked 2 rooms in 1 booking, and they knew we are a family. Their room availability is a mystery, when I booked 2 rooms, the room type I intended to select “seaview room”had only one available, so I had to select one “seaview room” and the one as a higher grade “beach front room”. However after I finished booking, my friend made another booking and “seaview room” was available. When checking in, my friend was assigned a room next to my initial “seaview room”. I don’t understand why it wasn’t available for me to book. After they put our rooms on the same floor of one building, I found that the room type was not right. I booked one “beachfront room”but neither of the two rooms were “beachfront”. Both had a side seaview. The next day I asked the reception which was “seafront”, they tried to avoid answering me. We only stayed for 2 nights so I didn’t have time follow. It was not impressive at all. The reservation manager was arrogant and rude. My friend booked with me, because she can’t book one room for her family of 3, so she booked a room for 2 adults, hope to pay extra for the child at check in. At the reception, the reservation manager asked $135 to accommodate the child in my friend’s room. That’s almost the price of booking a separate room! Please note that the room my friend booked has one double bed and two single beds, it was stated clearly in the booking confirmation, although on booking.com, it can only add 2 persons, not 3. It is absolutely ridiculous to charge $135 to accommodate a child in an existing room. It doesn’t make sense at all except that the hotel tries to rip off its clients.

KYRTAPS

This is a detailed review from the point of view of European tourists. Coral Beach Hotel is a cozy, quiet place where you don't feel crowded. The hotel's biggest advantages are the coral reef, a very nice and well-kept beach, room service, and very nice service. The biggest disadvantages are the quality and choice of food and the main pool.

Phil Hawdon

I've just returned from a week at this hotel, firstly the beach is outstanding, no shortage of sun beds here and around the pools, with windbreaks on the beach as well, which to be honest, are needed, can be windy there. Both areas are extremely clean and tidy. The actual hotel rooms are in need of some TLC, rooms although clean are very dated. The bar staff and waiters are so friendly and attentive to everyone. My main problem is the staff on the reception, totally useless and most unhelpful, I hadn't had any notifications regarding my pick up time, and all my correspondence said if I hadn't had an email to ask at reception, which I did 48hrs prior to my departure and again 24hrs later, I explained to the member of staff and was told 'no I can't do anything and he walked away, the next day I tried again, a different member of staff, this time, and I was told very abruptly to look at notice board, absolutely nothing in English, so 9am on Tuesday 12th Nov, the day of my departure, I still didn't have a clue as to my pick up time, so again I went to reception, this time I was greeted with a smile by Mahmoul, I explained again my problem, he asked me for my transfer voucher which I passed to him, he rang 'Master Travel Service' and my pick up was 17-15, sorted as quickly as that, why on earth did non of the other staff on reception do that??? I must say it really spoilt the last couple of days of what was a brilliant holiday, I am a solo traveler so the pick up farce was the only thing on my mind, making it very difficult for me to relax as I lay on the beach or around the pool for the last couple of days of what had been a super holiday. Mahmoul, needs to train the rest of your staff on reception in customer care skills, he's a credit to the hotel.

Hassan Badr

The worst hotel i have ever booked, poor hospitality, rooms are not well facilitated, bars staff and reception aren't helpful at all, i have to talk to supervisor to get the required service, location was good , and beach was good , however its far away from the facilities areas and visit places , i saw too many issues with other guests but i thought it's individual cases but when i tried myself i found it general issues. the restaurant staff were good and helpful and the beach staff too , when it come to the help desk and reception it will be a mess

Drhana Zidan

I chose this place based on the good recent reviews although if you don’t like to walk a lot this place is not for you (elderly people and babies) it’s huge place and everything is far. If your room is near to the restaurant you would need 10-15 min walk to the beach. There are cars from reception but still it takes a lot of time to go there and they are not available all the time. There are no phones working in the rooms in this spacious place you can’t call the reception to help you in anything. AC in reception, bar and restaurant is old you will feel hot all the time. During our time of stay there was water problem( no water for 2-3 hours although they are fixing that). The food is ok and there is a variety in launch and dinner nevertheless the breakfast is boring. Also my father was sick after eating fish so I don’t recommend it. Rooms are old. The greatest thing in this place is the beach the beach is huge and not crowded. There are two sides side for swimming and snorkeling where you can see beautiful corals and colorful fish and other side for relaxing. Also the staff is so helpful, cooperative and respectful. Room services is great. All inclusive drinks on pool and beach till 5 pm and in bar 24 hrs. The animation team is great all the day. At night there are nice shows that keeps everyone entertained. I only enjoyed the beach and the respectful staff otherwise I really was tired of walking and didn’t enjoy the food. I would never come back till these problems are solved.

nadeem anwar

The hotel is 30 years old and could do with some maintenance in their gardens and public areas. The staff were simply amazing with going out of their way to do anything for you

Rachel Harriss

BAD AVOID!!!!!!!! We as a family of 4 travelled thinking the children would love it, wow I was wrong! The only good thing about this place is the slides and pools.. well that's if the locals aren't in them and pushing you around. We arrived at 8pm, waited around and had to sign things, I thought this was strange but apparently normal. Anyway, we were hungry and told to go down after checking in. Only to get there and everything was closed. Ended up down the road at a place called lucky, wouldn't go there either. Anyway, the next morning we woke up itchy, thought it was mosquitoes.. NOPE! BED BUGS!!!! How disgusting is that!? We told the management and they advised us it was crumbs.. ok? Not sure how that works. We had someone spray the room and went out for breakfast.. WHAT AN EXPERIENCE THAT WAS. All locals there, they pile the plates up high, high with tons of food and it's so wrong. They push you out the way and look down at you. They are honestly so rude, you feel horrible. There was no food left, had to queue for miles because they are like starving?! This place doesn't offer cocktails, they don't like you drinking here. They only have Pepsi or 7UP as options !! The slides are good but you will be pushed out the way getting up by the locals. So be careful with your children. If you are British, you are NOT welcome. We left early, found a nice hotel called neverland up the road and we are here now and happy! We have cream for our bed bug bites. The bed bugs are VERY bad, apparently the locals bring them in and then they don't change them!! We have photos of these bed bugs too. We will be taking this matter to health and safety now. Thank god we are out of this place, I advise anyone NOT to visit! The 5 star reviews are fake and from the staff, you can see this by their names.

Petar Paskas

It was an extreme culture shock. Even though we paid for an all inclusive stay, we had to pay extra for many things. The hotel was also very dirty, the beds were bad and the food was tasteless and not well prepared. We also had to fight for food and the staff was very impolite when they were serving meat.

Martin Dickson

Wouldn't recommend, not clean, some staff extremely rude, one staff member serving drinks at dinner was lovely, Hassan. Most of the food I wouldn't eat, and I've travelled across the world, but just seemed unhygienic We weren't meant to be staying here but on arrival in Egypt we were told our hotel was fully booked and were put in here, but asked to be moved everyday, with no avail Described as "5*" I would struggle to suggest that it is even 3* Photo is one of the chairs in a lobby area🙃

Shahd Sawas

It was a really disappointing place to spend my holiday . First of all, the restaurant was crowded. You should wait on the line to have your food . One of the staff was unprofessional at all. The room wasn't clean 😕 and the dishes in the restaurant were the same . I booked a sea view room, but I get side view, and that is not acceptable at all. After I spent 5 days, the manager changed my room to another one with a sea view . The good thing was the view only. Aqua Park was open only for 5 hours a day with many people from the next hotel. You should wait for 5 minutes or more to ride one of the slides. The noise from the next hotel was horrible. The barbecue was near to the pool, and that was dangerous for kids. The barbecue's smell in the room was bad . I am really unhappy about it 😕 . I thought it would be the perfect time for me and my family, but it wasn't.

Julia Sumpter

We stayed here October 2024. Our hotel had been changed by Jetline. Horrified to read the reviews but thought we’d make up our own mind. Room was large and relatively clean. Bathroom could have done with a bleach spray but it was ok. The staff around the pool were fantastic. My husband has mobility issues and everyone helped with his chair as the paths are quite dangerous. It is not disabled friendly. We had no problem with the staff wpart from at the Aqua diner today. I was queueing for the burger and chips and the chef took 2 for me from a shelf underneath the table not from the heated container for everyone else. I was shocked and saddened. He had heard my voice and knew I was English. We have visited Egypt so many times and always been treated with friendliness and respect. It was so sad to be treated like that. When we arrived last night we were sent food to our room as the restaurant was closed. We didn’t eat it and the plates of food are still sitting in our room 24 hours later waiting to be taken away. If we ever return to Egypt which I think is unlikely we will go to Sharm. We’ve been before and had the most amazing welcome. I haven’t met any return tourists to Hurghada. The food is mostly geared to the Egyptians. Breakfast has lots of local meals but they all just eat the bread and cakes! It’s a farce!!! There is no money exchange at the hotel. At least that’s what I was told by the brusque receptionist. Fortunately the lovely man in the supermarket next door came to help me but the machine has no money. !!!!! Oh dear Hurghada what has happened???

Stefania Avacum

In the resort you have everything you need: pool, private beach, restaurants, bars, massage or nails salon, shop and the possibility of buying boat tour or desert safari. In proximity there are other restaurants, bars, coffee shops, and and small bazars. The staff is very friendly and helpful, all of them are speaking English (other languages: French, German, Polish, Italian). The rooms are not what I was expecting, but are very clean. Our room had an amazing view to the pool and see and the sun was hitting the balcony only a few hours in the morning - in Egypt this is a good thing :)) The food is halal how I was expected, but everyone can find something good to eat.

Katarina Stošić

First we got an apartment looking on the wall and ventilation that made dust all over the terace. We asked to change rooms and they did. We got in exchange the best room in all hotel, even though it was just the two of us, we got a room for four overlooking the pool. In both of our rooms, the aparmant was cleaned everyday and they put new towels too. Beda really comfortable! All the staff were extremely nice. The beach is small but clean. There are some reefs on the beach which were amazing to see. I am leaving some pictures of the fish and rays that we saw here. Everything we asked for, we got. The food is almost the same everyday but it was really tasty and there was enough to choose from. The hotel is in the city center and is very safe. There are a lot of shops. Absolutely recommend and would come back! PS I would recommend going diving, I felt very safe and there is a lot to be seen. Luxor is just not worth that trip.

Elias Hanna

This hotel was very clean and aesthetically beautiful. The food was good and the location was perfect for visiting the beach. The staff was extremely professional and accommodating, it was an overall amazing experience. This is a great place to bring your family, we all had a very enjoyable time here.

Andrew Millwood

Currently staying here. Booked a Seaview room can see about an inch of the sea. Have to pay extra for wifi never had this in any other hotel. Service is abysmal. Not one staff member has even said hello apart from my cleaner in room. Tempted to check out and find somewhere else shameful worst holiday ever had. Not related to hotel but twice outside robbed 2 nights never had this experience ever in Egypt but I suppose you get what you pay for

Laura “Mikelina” G M

Vent there with family , staff not so friendly, we was 5 people give us 4 towels, we not ask more just shared. At the check out they say we give you 5 towels and you give back only 4 need to fight with them that we always had 4, invite even pool manager to confirm that we always had only 4 towels, and he say with straight face I cant remember them. But we stay 10 days talk to that person every single day, lough and he even know our names but by magic his memory gone when they want to charge us 50$ for loosing towel which we never had :D

Ignas Vaišnoras

The hotel is overall good and offering mostly everything one could need. The stuff is friendly and easy going, always helpful. The food is cool and delicious and you can find there different types of food for every day. The rooms are clean and spacious enough. The animation team is one of the best experience here in the hotel. Stunning evening shows with different program for every day. Each member of the team was cool and kind. And especially Rose was really active and always inviting for various activities.

Nahla Hossam

The hotel is absolutely beautiful. The beach is excellent. The room style is chic, elegant, and psychologically relaxing. It's an experience I would love to repeat. The food is varied and delicious. However, the animation team tends to favor foreigners and doesn't interact as well with Egyptians .I loved the quotes on the hotel walls. They had great taste.A special thank you to Chef Ahmed for the most delicious burger by the beach. His taste is impeccable

Victor Montigny

We had a great 2 nights stay. The staff was lovely and was anticipating our needs ! You can find anything that you need in the hotel and we appreciated a lot the table tennis table in a protected area so we could use it even if it was windy. The hotel was clean. The food was quite nice.

Stefan Milivojevic

We are very satisfied with our stay in this hotel. The animators raised the atmosphere, devoted themselves equally to all guests and made our stay more pleasant. We would especially single out Tamara (Tasha). The beach is excellent, and they also have several pools. Food is diverse and has something for everyone. Staff pleasant and always at your service. Our recommendation if you want to spend a pleasant vacation.

Maja Gacanovic

I had an amazing stay at the Mercure! The beach is beautiful with its own coral reef—perfect for snorkeling. The atmosphere is fantastic, and the staff were friendly and attentive. The food was delicious, and the animation team brought great energy to every day. I will definitely come back again!

M Staniszewski

First and last time. Where to start?! The hotel was generally nice, the rooms were clean and fairly modern, but the meals in the main restaurant were almost the same every day. The service in the restaurants was nice, but in the pool bars they didn't even try to be nice (some of them). !!!!!! But the way the touts on the beach (some of them) from Red Sea Sky were cheating was too much. One of them sold me a one-day diving trip. There were supposed to be two dives for 25 minutes each, lunch and a return to the hotel. Since this was my seventh trip to Egypt, I asked him three times (to make sure) if we were going ONLY for diving, of course he confirmed three times that yes. It turned out that there were two dives, only the total time was 28 minutes. I pointed out to the "instructor" that it was supposed to be 2 x 25 minutes, he became aggressive, saying that they couldn't have told me that when selling me this dive. Then they announced that we were sailing for an hour's stop to Paradise Island, which has nothing to do with paradise and which was not supposed to be in my and two other people's plans. Conclusion: please be careful with Red Sea Sky, if you buy something from them, ask for details, when diving check the time spent underwater.

Phil Leighton

The place is lovely however some of the staff just can not be bothered the rooms that are advertised are not the ones you will get unless you have booked the suite or you upgrade the food is plentiful but much of the same thing every day the room service is very poor twice I had to go to reception to ask for toilet role one bath towel was left one day for two of us the shower was leaking all over the floor the air conditioning was the loudest I’ve ever experienced but yeah the room was ropy to say the least the safe was not bolted to anything so you could just walk out with the whole thing 🤣and the floor wasn’t swept or mopped all week but like I say the complex is nice

Andy Damery

Absolutely stunningly beautiful place to relax and have adventures. Has everything you need in one place. Great for adults and kid's of all ages. Great access for disabled people.

Ann Isaacson

It is clear the resort is being refurbished but the staff are brilliant and although the facilities are a litte tired they are adequate all the staff were very friendly informative and helpful particularly Ahmed at the pool and Omar in the resterant would not hesitate to come again

irina janeva

the best and warmest recommendation for Horas Spa in conjunction with Aladdin Resort. I was personally guided by Zoza. Such skillful moves and gentle at the same time, I have no words to describe how much it made my day. They all deserve more than 5 stars

Hiba Mohamed

I stayed here with my family in the beginning of August everything here was lovely! The staff here was very attentive and service was great! From welcoming you and accommodating to your needs to making sure your comfortable during your stay the staff here was always on top of it! The food is delicious too and the kitchen staff work diligently no matter how busy it gets to serve high quality food and service. The animation team was wonderful as well Sam and the whole team had daily activities planned that we looked forward to every night. Lastly the beach was superb very calm and clean and beautiful. The sand is soft and there are no rocks in the water and the water is so clean you can even see little fish swim next to you. Great resort for families 10/10 would recommend!

Marian Eshaque

I stayed on March.2024 it was one of the best hotels i have ever stayed either inside Egypt or outside. Staff were very nice and smiling to you , food was good and a lot of varieties, animation team were very nice and active. Room was big, clean and comfortable, room service was very good. The beach is amazing and the pools are very clean and warm. Its very nice place i love to recommend and for sure i will come again

Kaylee Skinner

We spent a week at this hotel, and I have to start by saying the staff are absolutely amazing. Every single one of them went out of their way to make us feel welcome. To our delight, we received a complimentary room upgrade upon arrival, which set the tone for a fantastic stay. A special shoutout to Deeya from the bar team and Abdo, one of the waiters—these two are a true credit to the hotel. They were not only hardworking but also so lovely to chat with, always ensuring we were well looked after. The food was absolutely faultless. Having never been to Egypt before, I was a little nervous about trying the local cuisine, but everything was spot on every single day. The grilled BBQ area, which is freshly cooked twice daily, was a standout, alongside the carvery, a variety of bread, pastries, desserts, and salads. We also dined at the Brazilian restaurant, and the meat was cooked to perfection and simply melted in your mouth. The hotel grounds are stunning and vert well maintained, offering plenty of space with no need to fight over sun loungers. In the afternoons, burgers and chips are served fresh at the pool bar, and the indoor bar area provides a great selection of sandwiches between lunch and dinner—perfect for a snack. For activities, the hotel has its own tour guides. We booked a day trip to Luxor and also went quad biking, both of which were incredible experiences. Just a short walk from the hotel, you’ll find a few bars, restaurants, and shops, which are lovely to explore in the evenings. Best of all, you can stroll without feeling hassled, which adds to the relaxed vibe. If you’re looking for a hotel where you can truly unwind, enjoy exceptional food, and experience great service, I couldn’t recommend this place more highly. It’s the perfect spot to chill and recharge.

A Steit

Was a pleasant stay in a very nice place. All family enjoyed the vacation. The staff are second to none, very helpful and friendly. Everyone in this place does a great job. Rooms, cleanliness, restaurant, pool and bars Keep it up guys Always with your nice Egyptian smile

bob bob

The staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable. I also enjoyed the delicious breakfast each morning and loved the animation it was so great and so fun the team of the animation made my days so fun and so enjoyable.

Sharleen Mears

This is not a 5* hotel the food is awful. Needs a good overhaul in the bathrooms and rooms need updating. All the staff are lovely and go out of their way to help. Pool area nice beach is only knee high so can't swim or snorkel. After 12am you have to pay for drinks even if you all inclusive

Ilona Peremitina

Rooms could can be more clean , but in total everything was good. Food every day different but most of the food the same. Animation team the best, a lot of attractions and entertainment. Made our stay the best. Location is good and a lot excursion to choose. Overall good stay. Thank you

Naomi Cameron

Fantastic holiday with amazing, friendly staff throughout the hotel. The restaurant staff are so helpful (especially mohamed) and eager to care for our vegetarian and vegan requirements. The animation team are great fun and made our holiday extra special. We loved the mixture of nationalities and cultures at the hotel. Will definitely visit again ☀️🌟☀️🌟☀️

Tee R

All inclusive rates. Please be advised: 1. The hotel WiFi is not free. (extra charges apply) 2. They don't serve fries, (extra charges apply) 3. You will be asked to refill your water bottles from the water refill stations or it will cost you 20 EGP to purchase from your own hotel. 4. Bathroom towels will not be replaced with new ones unless they are on the floor after use 5. Bathrooms got bare keeray!! (Insects)

Alex Alex

Very good hotel and staff. But today, on the last day, I had the most unpleasant experience with the Sea Star hotel taxi company. I paid for a round trip to El Mina. First of all, they dropped us off 10 minutes away from the destination in 40-degree heat. We spoke to the souvenir shop where they dropped us off, agreeing that someone would pick us up at 4:00 PM at the latest so we could be back at the hotel by 4:20 PM, as we had a transfer from the hotel to the airport. We returned to the souvenir shop at 3:45 PM, but by 4:12 PM, no one had arrived to pick us up. The person there kept telling us that the taxi would arrive in a minute. In the end, we had to leave and take another taxi to make it back to the hotel on time. Zero professionalism from the hotel's taxi company. nice place.

Gijs Sybrandy

I had an incredible stay at this hotel. The staff is incredibly friendly and helpful—they truly go out of their way to assist with anything you need. The rooms are clean and well-maintained, and they are tidied up every day. The swimming pools are also great for relaxing and enjoying the sunshine. Overall, a fantastic place to stay, and I highly recommend it to anyone looking for a comfortable and welcoming hotel experience!

Eljas Sos

I had stay at this hotel. The staff is incredibly friendly and always welcoming with a smile. A special thanks to Hussein and Huhamedin for their outstanding service and kindness! The sea is simply breathtaking, full of vibrant marine life and colorful fish – perfect for snorkeling or just enjoying the view. The food selection is diverse, so everyone can find something to their taste. The manager and the staff are highly attentive to your needs and handle any requests with great care. Their dedication to ensuring a comfortable and pleasant experience truly stands out. I would definitely recommend this hotel to anyone looking for a memorable and relaxing vacation!

Anthony Slate

Lovely hotel and friendly staff. Food and drink can't be faulted. Ramsis Bar and the dolphin beach bar have amazing tentative staff. Ahmed goes out of his way to look after you. Whilst tipping is not expected the staff appreciate any amount and go out of their way to make the experience a happy one!

Анна Козлицкова

Cool place to spend vacation and have a good time. There are a lot of facilities for children, but it also suits for ones who doesn't have them. Rooms are clean, service is absolutely awesome. Really big advantage is that there are 2 beaches in the hotel

Valen Sortano

I had the luck to visit this place with my friends on October and it was an incredible experience. The place is really good placed and the animation team make sure that we spend a great time there. They have many interesting activities and great stuff that will help you always with the best mood. Thank you so much to Santino from the animation team, he made our stay so much better and fun. The food was okay for what we pay and pool and beach are really good. Highly recommend this hotel 👌

Danny Pearce

We just got back, the hotel and the team were amazing, recommend the smaller pool as it's heated, no mad rush to get sun beds, breakfast was on till late so could fully relax. Food was good, a bit the same most nights but it was tasty and we went out to Marina twice to break it up. Bar staff were awesome a little tip goes a long way, the entertainment was great, really enjoyed the beach show which had loads of people in random costumes, had loads of games you could play for free, overall great place lovely location and staff.

Luxury Deluxe

The food in the restaurant is good, it could be better, but the drinks are good too. We enjoyed the rest of the hotel, our room had been recently renovated. The entertainment team did a wonderful job, especially the Brazilian entertainer Jonathan. He was very friendly and attentive to our family. We will be back soon.

Joe Molloy

We are currently staying at Ali barber hotel with still 1 week to go. On arrival to the hotel, we checked in which was a mission in its self-unorganised. We arrived at our room, which was filthy, smelt of damp and all furniture was aged (in need of renovation) we were offered the room to Be clean by the unhelpful staff, after paying for an upgrade which was their Deluxe room which should be a standard for a 4-star hotel as this was still dirty. The staff are shockingly disrespectful and rude! The only member of staff which was helpful and went above and beyond Mohammad who working in the beach restaurant. Not welcoming at all! Only helpful when they are trying to Sell you something. The bar area there's one main bar to serve the hotel in the evenings, which you must queue to get a drink. Only a choice of 3 sprits and 1 beer. The food is disappointing the same every day, flies around food very unhygienic, one of the restaurants has bird flying around. Will not be returning and strongly advise no one books the worst hotel we have ever been to! Should be a 3 star hotel!!

Sinead Walsh

I am currently one week in on a two week stay. I have to express my gratitude already to all of the staff, management, chefs, entertainment staff, bar staff, pool life guards. The rooms are much bigger than the pictures. They will be cleaned everyday if you leave the sign provided on your door. Bottled water is provided daily to your room and will be kept in the mini fridge free of charge. There are many restaurants to eat, all of them very good standard indeed. The staff could not be more accommodating they make your stay comfortable as possible. Whether you are by the pool, In a restaurant, in the lobby, at the beach or in your room, they’re so unbelievably helpful. My son is currently poorly from the heat so I had made a couple calls throughout the day to reception for extra water & toilet roll ect. The manager had noticed my calls and came to my room personally to check all was well and if we needed any assistance. I highly recommend this resort to family’s thinking of coming to Egypt, there is also a water park fully accessible free of charge. There is a beach on the resort. The pool is enormous, in good condition and clean. My room view @ 5123 is fantastic. I’m so happy we chose this resort! Happy holidays!

Ashraf Abdelkader

I recently stayed at Ali baba hotel Room number 4730 / 4735 and had a fantastic experience. The service was outstanding, and the food was delicious. The hospitality was top-notch, making my stay truly enjoyable for me and my kids. One of the highlights of my stay was the aqua facilities, which were both relaxing and fun. The attention to detail and cleanliness were impressive. A special thanks to Mrs. Eman from guest relations, who went above and beyond to ensure that everything was perfect. Her warm and professional demeanor made a significant difference in my overall experience. I highly recommend to anyone looking for an exceptional stay with excellent service for the family, delicious food, and staff attitude is amazing everywhere you go.

Hynek Protivanský

I spent 15 days in the resort and it's the largest resort we've been to. It's quite well maintained with a lot of greenery. The food is good with the highlight being the dinners - grilled meat of many types, fresh or sauted vegetables. The weak point for me were breakfasts as I did resort to mostly doing for egg omelettes, since the cheese, salami or sausages taste too unusual for us. The strong point of the resort is definitely the staff, all bar staff, waiters as well as the animation team. They all really strive to make everyone feel good and entertained with scheduled pool gym, regular stretching, volleyball and other activities, as well as just hanging around and finally there's evening events. As for the rooms, they're definitely on the smaller side, but as soon as you don't come here to sit in your room, you should be alright.

Pay Pal

The drinks and service were both very good. There is a lot of ways to get entertained and not get bored.

Abdallah Helal

Animation team is friendly with variety of activities and shows, The Jazz player was outstanding, You must not skip this show!

Ondrej Stodola

I recently stayed at an exceptional hotel that surpassed my expectations in every way. The environment was impeccably clean, creating a refreshing and inviting atmosphere. The animator team was simply fantastic, keeping guests entertained throughout their stay. The food was delicious, offering a variety of delectable options, and the accommodations were comfortable and well-appointed. This hotel truly went above and beyond to provide a remarkable experience. Highly recommended!

Tereza Panama

We were here together with my boyfriend and we enjoyed it so much! the food was tasty, a lot of choices with meat, vegetable and deserts. Room was clean and big enough for a bigger family. Employees were nice and friendly. We had the best time with animation team, they were able to entertain everybody, a lot of different activities and evening shows! We will definitely come back soon!

Nicole L.

The hotel is very beautiful. The rooms are looking very good, especially after the cleaners were inside and left a surprise figure on the bed from the towels. Honestly , what made me the happiest is the service. Everybody is greeting, smiling and doing their job professionally. The guys in “The View” restaurant are always looking after you. The kitchen is delicious. The guys at the bar are very fast with the drinks and very creative. A few days ago I went to the bar and I asked a guy named Hamada to make me a sweet cocktail- this was the best cocktail I’ve ever drunk. I really hope these people get what they deserve

Fatima Khan

Disgusting Hygiene, Dirty Rooms, and Far from 5-Star Quality (Look at the photos) EasyJet booked us to his hotel.. This hotel was a major disappointment. The room was filthy, with dust-covered furniture, stains on the upholstery, sinks, and visible dirt in every corner. It was clear that cleaning standards were far from what you’d expect in a 5-star establishment. From the bedding to the bathroom, nothing felt sanitized, leaving us uncomfortable the entire stay. If you're looking for true luxury and cleanliness, this is absolutely not the place. Would not recommend.

Rozalka Podzimkova

This hotel is suitable for absolutely everyone, the arrival was smooth, the rooms are clean and the food is very tasty. They take great care of the pools and the entire hotel, everything is clean and the staff are very helpful and kind. The beach is absolutely beautiful, suitable even for small children thanks to the gradual access to the sea. The animation programs are absolutely great from morning to evening, the children always enjoyed the mini-disco and the evening show was simply top notch. We will definitely be back again soon. Great hotel.

Jürgen Kindle

The hotel is very good and the bar services are excellent and I appreciate all the staff there, especially Youssef Yacoub, on the beach bar, to serve cold and delicious drinks such as beer and cocktails. Thank you very much for your wonderful holiday.

Jesse Oosterbroek

Amazing service. Drinks and cocktails are very good. Exceptional service from Salah, I can recommend booking the suite with ocean view. Food is as good as can be expected from an all inclusive hotel. The beach is beautiful and bright blue.

Trine Steenbuch

Very good hotel with nice rooms, comfortable beds, and an excellent all-inclusive buffet. Lovely large, ice-cold pool for those who enjoy long swims. Friendly staff and service. Conveniently located near the beach and boat tours. A very small fitness center with no cardio machines but plenty of weightlifting equipment. I also recommend a visit to their spa for pedicures and facials.

Denise Graupner

The hotel is informal and the staff is friendly. Although it is close to the airport you can't hear the aeroplanes. The cute cats and the entertainers' funny alarm clock at 10am are our highlights. There are a lot of pensioners here, so it's not a party hotel. It was our second time here and we would love to come back.

Amy Smith

Perfect end to our Egypt trip relaxing by the pool and sea for 5 days. The resort was great, and being adults only was so peaceful. The buffets were great. Friendly staff. Good service. Rooms were very comfortable and quiet. Fresh juice should be included in the all inclusive rate. The white wine was terrible, the red just drinkable. Best go across the road to Drinkies and keep nice wine in your room fridge instead. Gym was good but only opens at 8am and doesn’t have water or towels. Laundry was pricey, there are cheaper local laundry places nearby. Would stay here again.

Gelmina Tarulyte

Overall a great hotel! Beach is amazing, food as well. The room is a bit dated but still good. Better variety of alcohols would be appreciated but that's all negatives I have. Reception is veeeery helpful and laundry services incredibly good. I would also like to mention animation team, especially Shaz - very friendly and entertaining.

Dr Sarah Fletcher

Lovely hotel, excellent rooms and service, wonderful pool area, and the food was absolutely fantastic. The only criticism I have is that the private beach area is not great. There is only a small area that is allocated for Bel Air, and the surrounding massive and much nicer beach area is for Arabella patrons only. This isn't clear and I was asked to move several times before I finally figured out where I was allowed to sit (they can tell by your wristband). Still, overall it was a great place and I would stay again.

MINA girgis

“I recently stayed at this hotel, and while I appreciated the cleanliness of the rooms, the overall experience was disappointing. The service was a disaster, with unresponsive and unhelpful front desk staff. My room phone was out of order and, despite reporting it, it was never fixed. Additionally, the beach is much farther from the hotel than expected, which was inconvenient. The food was another letdown; it was overly salty, and the selection was limited, leaving much to be desired. I wouldn’t recommend this hotel unless significant improvements are made.” Let me know if you’d like to adjust the tone or add any details!

abdel moniem fawzy

My overall stay at the hotel was good. The cleanliness was excellent, and the services were convenient. I even expressed my gratitude and appreciation to the reception during check-out. However, I had a negative experience with one of the staff members, Atif, who refused to assist me with carrying my luggage. This happened at the very end of my trip, causing significant distress and slightly affecting my overall experience. My booking was from November 16th to November 21st, in room 5522. I hope the hotel management addresses such situations to ensure a more pleasant and seamless stay for future guests.

Theo Hensen

The stay was amazing and loved the variety of food available in the resort which gave plenty of options to choose from. there are only two items that require improvement. 1. Guest relations team need to be more welcoming and keen to assist all nationals approaching them. 2. The quality of the alcohol (beer and spirits) need to improve as these, extremely cheap options, can cause major digestion problems.

Renate Bota

Price/services/quality ratio I would give an 8 out of 10. Minus points: the room was small, the bathroom was clean, towels and linen always changed on time. The food is tasty, the drinks the same, the bar boy Mohamed 10 out of 10 super service. Unfortunately, we had a small problem with the room until we managed to talk to the manager who solved our small problem. Another minus would be the beach across the road.. However the boy who served us on the beach again left us a good impression Karim. We chose one of the evenings to go out to a party in Hurghada with the entertaining team. Disappointing unfortunately.. we arrived at the said location and found ourselves alone in a crowd of strangers. All in all, I would recommend the hotel for families with children because almost all the action is centered around them.

Heidi Simor

Nice hotel with great food but on the downside, to get to the beach you have to walk a lot, cross a busy 4 lane road and there are no corals nearby for snorkeling. The sunbeds are overcrowded. If you are looking to relax by the sea, this is not your place. The pool area is awesome for kids and there is great music. However, the bigger pools are cold. You have to pay extra to use the sports pool and cap.

Rachael Cooke

Excellent hotel, came last September and liked it so much brought our 20 and 17 year old girls. Staff friendly, food excellent, water park great fun for all ages. Go in the morning as it’s quiet and you can go on lots of rides whilst heat is low. Lots of choices with the swimming pools. Great entertainment for all ages. Beach party for the youngsters and nice live singing for us older guests.

Karina Cappucino

Was really good time! Fantastic food! Here was my birthday and I got birthday cake from room services ☺️ it was very cute gesture♥️ Every day the room service cleaned the room and decorated it with flowers. It looks very cute and unique. Also soo many pools!

Marie Hrůzová

we were here with our family and we really enjoyed it. the hotel is nice, clean. I definitely recommend it. people are very nice here. thank you all very much for a pleasant holiday. But, Dear Ahmed 326, I hope you see it. we didn't have time to thank you properly, for your great service, perfect drinks, your humor and everyday energy. you made our vacation better. you are great! we love you!! and I hope to see you again. ❤️❤️

Chiticariu Laura

Incredible, I stayed for 2 weeks and the experience was nothing short of amazing. Great service, very kind staff, good food, fun artistic moments, good drinks, at least the cocktails, I loved all of them. I went to the Japanese restaurant during the stay, as well as the Mongolian one and both were very nice, the food was incredible and it was a nice experience. 10/10 from me. The only downside, which is just my preference, is that the beach is very big and most of the day the water is very far away, however there is a place where the water is deeper and we went snorkeling there a ton, we had an absolute blast! Otherwise the beach was very clean and nicely decorated. The slides are really fun, I tried almost all of them, I couldn't catch one open because it would be open only for like 20 min at 10 AM and we were having breakfast at that time so we missed it every time, but the others were super fun, the waves pool too was fun, the only downside with this area was that, except for the slides, the waves for the wave pool would only be running twice a day for 30 min, once in the morning and once in the afternoon, same for the river area, otherwise both were fun. On the closing note I will mention the reception and bar area being truly breathtaking, it has many statues and paintings on the wall, very comfortable couches and armchairs. We were taken aback by how stunning it was.

Louise Barber

Visited here for 2 weeks with my family of 9 including 4 children myself my partner my sister and mam and dad. The hotel caters for everyone, the pools are excellent and so many activities to keep everyone entertained. The animation staff are amazing especially Jamie with the children. The staff are also very friendly and will do anything for you. The food is good and always a variation of fresh meat and fish and they have themed nights. The trips are available to book from the hotel and we did the sped boat to see the dolphins, the quad bike safari and the boat trip to orange island as well as the day trip to Luxor all were well worth the money. The rooms are extremely clean and all with a pool view. This is a big resort so you must be prepared to walk. The only down side is the sea is warmer then a bath at home and very shallow for a long time. The slides your children must be 120cm to ride the big ones my youngest son was 1cm short and was allowed to ride one day but not the next which was frustrating. Overall we have had an amazing holiday and would recommend to anyone to visit the titanic palace resort.

Lilla Novák

Exceeded Expectations in Every Way!😊 Our stay at Panorama Hotel exceeded all our expectations. The room was spacious, comfortable, and even more impressive in person than in the photos. The hotel was immaculately clean, with a beautifully maintained garden that added to the relaxing atmosphere. A special mention goes to Ahmed and Moustafa at the reception, who went above and beyond to ensure we had an amazing stay. They were always available to answer any questions with a friendly smile, making us feel truly welcome. My fiancé and I had an amazing time and are already looking forward to coming back in the future!

Khaled Abu El Naga

**Reception:** Our journey began on a disappointing note with the reception area. It appeared quite outdated and did not reflect the standards of a four-star hotel. Additionally, our friends in suite 707 had an unfortunate experience with the receptionist, which did not help the situation. **The Room:** We stayed in the honeymoon suite, which was a nice experience overall. The jacuzzi was enjoyable, and I must commend our housekeeping staff member, Rabie, for being friendly and helpful throughout our stay. **Swimming Pools:** The private pool in our suite was quite small and unheated, but it was consistently clean, which we appreciated. Unfortunately, the main swimming pool was also unheated, making it unusable due to the cold temperatures. **Zaitouna Beach:** We had free access to Zaitouna Beach, but it left much to be desired. The beach required more cleaning and was littered with rocks, making it not worth spending a day there. **Food:** The food was, unfortunately, the most disappointing aspect of our stay. We only enjoyed the barbecue prepared by Mostafa; otherwise, the meals were well below average despite the variety offered. It seemed clear that the issues stemmed from the quality of the chefs and the ingredients used. Even with an all-inclusive package, we found ourselves seeking meals outside the hotel. **Drinks:** I was surprised to find that a four-star hotel served powdered juices like "Tang" instead of fresh juice, which felt rather underwhelming. **Mosquitoes:** While we understand that mosquitoes can be part of the outdoor experience, we noticed a lack of mosquito repellents available, which should be addressed. **Staff:** Many of the staff appeared to be disengaged and less welcoming. Additionally, their uniforms could use a bit more tidiness. **Entertainment:** We noticed the absence of an animation team, which would have added to the overall experience. In summary, the cost of our stay felt excessively high compared to the value received. There is significant room for improvement in several areas, particularly in food quality.

Dina Saad

It was an overall pleasant stay. The staff are key to the rating, they are very friendly and helpful. In general the hotel feels out dated, but the room was spacious, clean and potentially newly renovated. I would highly recommend this hotel for somewhat budget travellers.

Mary Sanders

Wonderful first class hotel staff fabulous can’t do enough for you i would highly recommend this hotel food is fabulous very relaxing spa is fabulous can’t thank them enough for all they do to make you’re holiday experience exceptional be back soon we have been 3 times and back soon it’s that good 😊

Anina Degiacomi

I never really got to experience the hotel itself because they cancelled my reservation before I could check-in. The booking was through booking.com. Neither booking.com nor the hotel itself reacted on my messages that I will arrive late as my flight got rescheduled. Instead they just cancelled my reservation. At the desk they couldnt even explain me why they would do that even though I had paid for everything in advance. Super disappointed. Would neither recommend booking.com nor the hotel itself. Very stressful holiday experience which stained my whole picture from the area.

Alaa Ahmed

Amazing Stay with Exceptional Service and Hospitality! I recently had the pleasure of staying at this wonderful hotel during my vacation, and I must say, everything was absolutely perfect! From the moment I arrived, the staff went above and beyond to ensure my stay was comfortable and enjoyable. Their warm hospitality and friendly service truly made me feel at home. The entire team was incredibly attentive, always ready with a smile and eager to assist with any request. Whether it was recommendations for local attractions or making sure my room was spotless and cozy, the level of care was exceptional. The hotel's atmosphere, amenities, and attention to detail really made my stay unforgettable. I can't thank the staff enough for their kindness and professionalism throughout my visit. It was a truly relaxing and memorable experience, and I look forward to coming back soon! Everything was perfect from my perspective. Thank you so much and keep it up, please.❤️

Dimitrina Bogdanova

I will start by saying that last year I was in Albatross Aqua Blue in November 2023! It was very nice! Now on 02.11.2024 we returned with a group of 40 friends and small children! Nothing in common! We paid for Albatros aqua blue pool view rooms! They We were accommodated us in Albatross Aqua Park! We didn't agree! They said Aqua Blue is full! The reception staff behaved terribly, arrogantly! We were told that the three hotels were the same!!! But they aren't! They kept us in the lobby for 6 hours, it got to the point where we called the hotel manager! After 6 hours of waiting, sleepless, tired, they accommodated us for what we paid! But at the cost of a lot of nerves! The food is terrible! The bars are not open! The pool with the water bar is not heated! It was the manager's decision! There was heating only in the small pool next to the restaurant! Only the cleanliness of the hotel is at a very high level! This is not the hotel we stayed in last year! I could write much, much more, but I think that's enough! I will not come again! I'm sorry! This was a great place, you ruined it! Apparently the Albatros hotels aren't what they used to be! Our friends stayed at a hotel of the same chain in Sharm el-Sheikh and they are not satisfied! Apparently there is a problem with this hotel chain! Last year I put 5 stars, now you don't even deserve 1!

Samyar Faghihi

One of our worst memories after experiencing more than 1000 hotels around the world, I am writing this text for hotel owner, because maybe these terrible story happen less for travelers, dear owner, be aware of your employees in the reservation and reception areas in all three hotels. They behave badly with passengers, they delayed us for more than 2 hours to check in, my daughter was crying, but they were like as stone cold and emotionless , If your employees didn't treat me badly, or at least one person paid attention to our problem, I wouldn't have shown the flaws and weaknesses of your hotel today, but I suggest that you put at least one person at the reception desk when a customer screams in anger. Someone listen to theie voice

Erdal Korkmaz

The hotel is a great and safe place to stay. The rooms are spacious and very clean. However, I was a bit disappointed with the pools. Despite having many of them, none are deep enough for a proper swim. The shuttle bus to the beach is efficient, but the beach is relatively small and often overcrowded. Additionally, swimming at the beach is restricted to about 50 meters from the shore. On a positive note, the food at the hotel was excellent.

Will Saunders

When visiting this hotel me and my friend was really happy with the level of service we got though-out our stay here, food and drink is good lots of variety and bar staff is the most helpful people always coming to serve us even by the pool. Huge props to the animation team especially bebo and jamie in this hotel were amazing with the activities too which is good for us like to get involved with things This hotel offers a massive range of things to do from excursions to club night trips with the animation. Rooms are really clean due to the amazing house keeping guy we have, very good size even for two people and bathroom is massive, now and again room card holder can be abit temperamental but is decent most the time

Kristina Ilic

Really enjoyed my stay there! Resort is big and amazing, clean rooms, beautiful parks, nice and clean beach. Plenty of delicious food. Super friendly staff. Animation team the best! A lot of activities, talking and laughing. So happy and grateful! See you again!

Lejla Šaljić

This was my third trip to Egypt, and it was by far the best experience I've had at a hotel. The rooms were spacious and clean, the gardens were lovely, the food was great, and the beach was large and beautiful. My family and me really enjoyed meeting and talking to all the staff there. From the gardeners and bartenders to the animators and beach workers, they're all really friendly and hardworking people, and they're a big part of the reason why we enjoyed our stay here. If you’re planning a visit to Egypt, I highly recommend this hotel!

Lee Pedley

The location and the hotel are amazing. Facilities are good and staff are very attentive. The only thing that lets the hotel down is the food which is very poor for the size of the hotel plus the number of restaurants it has. Very poor choices and low quality food. Chicken was served raw and undercooked had to complain which they brought us out a new fully cooked chicken but left the raw meat for others to have. Very limited choices of food and many days we struggled to get anything suitable. The hotel really is a 3 star if that when it comes to food. The red band is great addition to the stay and is a must as the sales people selling things is constant. These ref bands tell the sales people that you don’t want to be harassed but still some sales people ignore that and do still try. The pool is very cold when it comes to October they say it’s heated but it’s definitely not. Entertainment was made up of getting the audience to do stuff and was very low budget. It appears that hotel management try to do things on a shoe string budget so with the entertainment and food it is very poor which is ashame as the hotel is amazing apart from that.

Stefan Stankov

Very nice hotel, with lots of vegetation, well maintained. We stayed in executive room, which was great, but be aware that the hotel next to this one was very loud in the evening. Animation team was awesome, fun throughout day and evenings. The only downside of the hotel is the food. We visited Albatros Citadel and Titanic Royal, and food was way under this level. Breakfast is always the same, and not much variety in the lunch and dinner offerings. Overall, a pleasant experience

JC3

I would like to share with you our experience with this hotel. When we arrived everything was fine. After we checked in we went to the room that was relatively nice and clean.We noticed that mirror had a minor crack in the corner ( not a big deal and definitely nothing we were concerned about). We enjoyed our vacation and had a great time diving, snorkeling and other activities on the beach although the food was more then average and was big disappointment. We checked out week later at 2am and got in the bus with other people and went to the airport. All of the sudden after few minutes of driving the bus turned and went back to the hotel. Nobody knew what was going on.When we arrived back to the hotel they told me that i have to go to the reception. We had no clue whats going on so i went there and they told me that i broke the mirror and have to pay 35 euro for it. I said no i did not. We went back and forth and after few minutes i decided to give them that money just because of the people in the bus who waited. The guy on the reception was very arrogant and had no experience how to communicate like a professional. I dont care about 35 euros but we just felt huge unfairness therefore i decided to write this review. Lesson learned. 1) Always check your room and tell the staff all damages as soon as possible and hope that they will not accuse you for it. 2) We will never go to this place again although the sea was amazing as well as the surrounding gardens and some members of the staff. Huge shout out to the animators who were absolutely great!! Overall review: STAFF 3 ( only because of that guy ) FOOD&DRINKS 2 SEA 5 BEACH 5 ROOMS 3 Peace

alex scholzig

I recently stayed at a beautiful hotel in Egypt and was thoroughly impressed by the entire experience. From the moment we arrived, the staff was welcoming and attentive, making us feel at home instantly. The hotel’s design masterfully combined modern luxury with traditional Egyptian elements, creating a unique and relaxing ambiance. Our room was spacious, meticulously clean, and offered stunning views of the Red Sea. Every morning, I enjoyed watching the sunrise from our private balcony—a perfect way to start the day. The private beach was another highlight. With soft, golden sand and plenty of loungers and shade, it provided an ideal spot to unwind. We also tried snorkeling, which was amazing; the underwater world here is vibrant and colorful. Dining was a memorable experience as well. The main restaurant served a wide range of Egyptian and international dishes, each meal full of flavor. Themed dinners were offered every night, allowing us to taste local delicacies like fresh seafood and grilled kofta. The hotel also provided evening entertainment, including live music and shows, which added a fun touch to each day. For anyone looking for a relaxing yet culturally rich vacation in Egypt, I highly recommend this hotel. It’s the perfect balance of comfort, great service, and authentic Egyptian atmosphere.

Mengjing He

Complaint Letter Dear Hotel Management I am writing this letter with immense indignation to formally complain about the utterly unacceptable discriminatory treatment I experienced at Arabia. As a consumer, I have every right to expect proper respect and quality service, yet this recent experience has fallen woefully short of such basic expectations. On the day of check-in, the front desk staff escorted us to our room. During a brief moment when we were inspecting the room, the staff member proceeded to sit directly on our bed without permission. Such behavior is a blatant violation of basic professional ethics and a gross intrusion upon our personal space, leaving me feeling profoundly uncomfortable and disrespected. It was as if my rights as a guest were being brazenly disregarded. Furthermore, when I approached the front desk to address some issues regarding our stay, the staff member displayed an appallingly poor attitude. They responded with obvious disdain, standing with their arms crossed and offering curt, impatient, and dismissive answers that lacked even a modicum of courtesy or professionalism. This demeanor was entirely unbecoming of someone in the hospitality industry. This discriminatory treatment not only soured my mood during what should have been a pleasant stay but also raised serious doubts about the overall image and management standards of your hotel. I firmly believe it is the hotel’s responsibility to regulate and hold its employees accountable to ensure every guest receives fair and respectful service. I hereby demand a reasonable and sincere explanation for this incident, as well as concrete measures to address and rectify these issues to prevent other guests from enduring a similar ordeal. Please be advised that I reserve the right to take further action if necessary and look forward to a prompt and satisfactory response. Thank you for taking the time to read my complaint. I await your reply.

Rizwana N

Hotel Arabia is a perfect holiday place. There is a beautiful beach area and clear sea which is so nice to enjoy. The staff are all amazing and friendly I enjoyed my stay here as the entertainment staff are very good and have a lot going on in the day. Something for everyone I would recommend everything was perfect will definitely be booking again in the future.

Oliver Gemmecker

Very good ambiance, the housekeeping staff are friendly. They are very helpful if I need something. The snorkeling , I had so much fun. The unlimited food, drinks are so good and delicious. This is a very recommended hotel. I truly enjoyed my stay.

Martha Elizabeth

Beautiful location with sea and amazing coral reef with the most stunning fish. Good entertainment with singers, dancers etc. Good food and nice service. Hotel desk staff could have been more polite and still a bit of hassle when your relaxing by water but you can get a red flag to prevent this Lovely rooms, especially when you have a view! Make sure you fill up your water bottles. Huge though so have to walk a bit sometimes and can get lost. More signs would be good. Didn't venture outside the resort so can't say much of location

SwitchOnF40

Great staff, good selection of swimming pools and lovely beach. The quality of the buildings and cuisine could be better, but overall I would recommend

Biljana Lukić

Very clean, lovely vivid atmosphere evennin winter, hotel works as aparthotel so there is also an option to rent private apartment. Perfect for longer stays.

jessica shakour

Loved the place.. the cuisine, pools, beach, services.. etc, everything was so good

Hossam Fahmy

The hotel is under construction... when finished I believe will be one of the best destinations in Sahl Hashish .. the sea here is more than beautiful and the sandy beach is super clean and nice ... The hotel will have a variety of restaurants serving different cuisines ... in additional to traditional bazaars and souvenir shops.

Yasumiii

I don't know where to start. How is it possible that you travel all the way to rent a flat on THE BEACH and don't get to use the beach? How is it possible that you see a very nice advertisment of a resort with a beach a spa, restaurants and have NONE of those? I do not kid you none of those. Oceans breeze does not offer you anything because it's still under construction, full of workers only pools with no chairs no umbrellas. Not only that but we discovered that the bridge we take to have a dip in the water is not oceans breeze's bridge, it's TROPITELS the resort next to us and ofcourse they didn't allow us. I can go on forever about the flat's Hygiene, the cockroaches we saw on our first day of arrival, to the noise we hear from workers everyday and them cutting off water and electricity so they can work :))) and the amount of things we faced but to spare all that just BEAWARE of Islam hafeez and his son Mohamed ibrahim hafeez but specifically Islam the person we rented the flat from is not a professional, not someone to be trusted. He's a typical sales person with the art of persuasion, he'll sell you comfort he'll sell you everything to fall into the trap of actually buying the idea and get screwed over. Just like he did with us. The amount of calls and complaints to Islam hafeez so he could do something are uncountable and he just gives more lies with his fascinating art of persuasion Thank you Islam for a Disastrous trip :) karma will come bite you

KungFuKiffa

The rooms are large, but looking old and many parts have a "touch up" rather than being properly repaired. The gym is great. Great for strength and cardiovascular training. The food became boring quite fast and slowly everything started to taste the same. Some meat for example was always garnished the same...or left in the containers for so long that it was basically boiled (bland and chewy). I felt sorry for the workers as they appear to work non stop for 12+ hrs a day for 2 whole months and then get a small break. In spite of this they remained friendly and helpful. I was frustrated at the beach. The Vista guests are only allowed to occupy a pier with no direct access to the beach (this is reserved for guests with different coloured wrist bands). Also there is a shack of a bar only for us. Water left in the warm. Cheap coffee on offer. I went to one of the other restaurants and was told that I couldn't use the coffee machine for a flat white...seriously! You have people here filling their plates (eating half), leaving half drunken beverages everywhere or the best, little Russian children getting bottle after bottle of drinking water and pouring it into the sand! I mentioned this to a few staff members and they didn't care (but me getting a higher quality coffee is no no lol) Mixed emotions...the weather and gym were the highlights. Next time we try somewhere else and I suggest others compare with other hotels.

Duran Dobson

Our holiday was great overall, our room was not satisfactory. The air-conditioning unit was very poor and really loud causing us problems trying to sleep. The balcony door in our bedroom had a broken handle which stopped it from closing fully and locking which wasn’t a major issue as we were on the 3rd floor. The restaurants were good overall, but there was too much onion in most meals which stopped me from eating the majority of the food as onion makes me unwell. The pools were lovely and clean and well looked after and all the staff are extremely friendly and helpful. Allowing smoking near the pool area was very unsatisfactory and unsavoury.

Mowafy Islam

I recently had the pleasure of staying at Pickalbatros Aqua Vista, and it was an outstanding experience. From the moment I arrived, the hospitality was exceptional. The staff at the hotel, including the chefs and service providers, demonstrated the highest level of skill and professionalism. The rooms were impeccably clean, providing a comfortable and relaxing environment. The variety of activities available ensured there was always something fun and engaging to do. The dining halls were superb, offering a wide range of delicious options that catered to all tastes. The water games were incredibly enjoyable and added an extra layer of fun to our stay. Overall, Pickalbatros Aqua Vista exceeded all my expectations, and I highly recommend it to anyone looking for a top-notch vacation experience.

Emma Turner

We had a superb stay. The room was cleaned so well and our cleaner was so friendly. The restaurants were very well organised with a great range of food. It was lovely to book into the 2 restaurants for an alternative to the buffets. We felt safe, welcome and relaxed for our whole stay. Despite missing our flight and arriving 4 days late, TUI letting us down as they didn’t pass on our message to hold the room as we would make our own way there, when we arrived and there was no room/ booking, the reception staff were super and solved the problem. The lifeguards worked hard to ensure their pools were safe and the surrounding areas clean and tidy, chucking away people’s litter and resetting the sun beds. I only met one miserable member of staff and that was a towel exchange person at the water slides. EVERYONE else did their absolute best to ensure we were happy . The gym was well equipped and well managed, with the staff member politely ensuring rules were followed. My husband who is a competitive swimmer made use of the Olympic pool and was grateful to the pool attendant who ensured those that had not booked did not use the pool. I was impressed by the fact that we were approached by a member of staff while we were by the pool who simply asked if we were having a good holiday and if there was anything that could make it better. Towards the end of our holiday we had a phone call to our room asking the same. Thank you for making our stay amazing.

Kerry Jackson

Everything about our stay, from the facilities to the food, it was all excellent! But for me what made this hotel truly exceptional was the staff. They looked after us so well and nothing was ever an issue.

Robbert Vermeulen

This is my sixth stay at the Three Corners Fayrouz Plaza, and each visit feels just as wonderful as the first. The weather is consistently beautiful, the food is excellent, and the staff truly makes the experience exceptional. A special mention to Hana from the restaurant—she always checks in to see how things are going and is ready to help whenever needed. Her enthusiasm is evident, which makes us feel genuinely welcomed and cared for as guests. I hope to keep returning to this lovely place for many years to come!

Dominik

The restaurant Marhaba serves excellent local dishes. I would recommend booking a table for the evening. Also very good service, which accommodates even special requests. Very nice for diving as well!

Zsófia Szőnyi

Good food, excellent service, friendly stuff. Good value. The house reef is not accessible when the wind is strong, but the bay with turtles and dugongs is close by. Potential imrpovement - drinks could be served in glasses outside of the restaurant as well.

Veronica Iskander

This was my first time in Marsa Alam and hopefully not the last. The Three Corners Fayrouz plaza gave us an exceptional experience from the moment we arrived with their cool refreshing towels, sweet drinks and welcoming attitude. Our room was clean and nicely designed for a cozy and comfortable experience. I loved snorkeling in the nearby beach…it was just phenomenal!!! I also loved that we could find turtles in the beach nearby. The pool was fun, relaxing and refreshing…I simply did not want to leave! The best food I had there was during their Lebanese night at the set menu restaurant…this one you simply cannot miss. Although the overall experience was amazing, I do have a few comments that I hope that hotel can improve in the future because I hope to visit again. The food was great overall, but for the first couple of days of our stay, the vegetables were not fresh and some smelt funky I had to throw them away. And the reason I rated the service low, is because there was one day where we did not want to clean our room and had the “Do not disturb sign” on the door, however, the cleaners came in touched my things unnecessarily and moved my bag. This was very unprofessional and not acceptable. When we complained to the reception, the did not take responsibility and tried to talk their way out of it. We didn’t make a big deal, but I was not happy at all with this lack of professionalism.

Love First

I really love this resort! They have lobby bar, with very good service! The lady Aya is very nice and helpful!👌🏾👍🏽🥰 The rooms and the restaurants are extremely clean. The food is also variable and tasty. Hana welcomes you with your name on the door and assist you with the table. Everyday they pamper you with music and dance activities. Therefore I will definitely go this hotel next time.

Χριστίνα Δ

Amazing beautiful resort. Nice area and views. Clean. Except from some people working at beach bars being quite rude, all the other staff and especially in grill restaurant are amazing!

omar shrief

Great hotel and super friendly animation team and staff Daily different activities Food available all of the day and a lot of variety Special thanks to Mido and from animation team ♥️ Room decoration was great and the hotel decorations too and great facilities in the room Om kalthom bar has the best view ever. Snorkeling tools are available in the hotel free of charge and you will enjoy it

Nathan Colinet (Nathoufresh)

We had a terrible stay at the Arabella Azur Resort. The staff is unfriendly (most likely because they are underpaid and exploited). You ask, at bars: "What do you have? Is there a menu or something?" "No we don't, what do you want?" "Hum, maybe a Mojito?" "Well we do have that at the bar next door". And when you walk into that bar, the Mojito are available for an extra charge. WTH. The resort has a lot of features, like ping pong, squash etc. But you can only access those from 9AM to 5PM, at 5PM what can you do? Nothing. Everything is closed. You can go for dinner, where the food is bad. It's really like it seems there's a lot of good stuff, but when you look at it closer, everything is the same and tastes horrible. Also, some rooms don't have wifi. They say that WiFi is only available in public areas. This place is such a scam, STAY AWAY!

Aya Mohamed

Nice hotel everything was fine and good Staff was friendly food teat is nice drinks is good khan bar was good room little bit old but it was clean and comfortable Special thanks for entertainment team specially them manager mido he was nice and friendly and always following up is everything good with us or no , We will come back again soon to enjoy with this amazing team again ♥️

Johannes Gahleitner

The Hotel is just grate. Very beautiful rooms and so many nice waiters. All people are so friendly and kind. The meals are well prepped but sometimes unsalted but in generell very good. My personal highlight was the house reef and the gym. Often, especially in African countries, everybody is „friend“ and „bro“ with you, makes you compliments but only to sell you their stuff. This gets very annoying after a while. The bad thing is, that it is the same in this hotel. Though I think u can’t find I hotel without some people being like this. That’s their job so I don’t mid about that. But in the other hand their are people like Fady Adel. He‘s a waiter at the beach near the reef and I can tell you, i‘ve never met a more friendly and open minded person than him. I thank him so much for the great time and all these beautiful memories I could create through this man. It was so funny with him and me and my sister laughed a LOT with him. What is also recommendable, besides booking a trip to this hotel, was the snorkelling trip we took on our last day. We not only had the chance to see some wonderful coral reefs, besides the one in the hotel, but also we got the chance to see some dolphins. Big shout out to Red Sea (the company who does all these wonderful snorkelling/diving trips) for this wonderful trip (the meal was even better than in the hotel) So to put it in a nutshell, only recommendable for everyone. No matter if u like or dislike snorkelling, the Azur vibe will catch u anyways🙌

Sania Sania Mahmoud ahmed abdelaziz

Exceptional!!! 1000000/10 Everything is just perfect!! Starting with the recently renovated rooms that have a pretty interior design. Staff are very very very friendly and helpful, they celebrated our anniversary, and made sure we had a wonderful stay. Restaurants have a variety of options, seagull restaurant view is breathtaking especially sunset!! Crystal clear sea water and snorkeling is amazing! I would 100% recommend it, if you are looking for a place to enjoy nature!

Jane B

My partner and I visited this hotel for the second time now. We usually never go to the same resorts/hotels for the second time, but the first stay was so good, we decided to visit again. We were not disappointed - the stay was just exceptional. This is the most beautiful hotel we stayed in - absolutely magical atmosphere and beautiful architecture in Nubian style. This is the place you go to truly relax and enjoy peace and quiet, without cheap music, annoying party people, or children's attractions. All the other guests are very respectful. I cannot however compliment enough the hotel staff - the towel guys, waiters, the cleaning services, gym receptionists, the cooks... everyone was so welcoming and professional and took great care of us. We never experienced such service anywhere else before. The attention to detail is uncanny - the staff noticed I had a birthday during our stay and gave me a beautiful signed birth postcard. Not only that but during the special Romantic Beach dinner, they unexpectedly came with musical instruments and sang Happy Birthday and also brought a birthday cake, which was delicious! I was really touched and pleasantly surprised (thanks to everyone!). The food was absolutely delicious every day - we could not stop eating. I also appreciate there is a big selection of sports activities that we can select from. I very much enjoyed yoga with instructor Uli! We will definitely be back soon :)

Andrea

I strongly recommend this hotel, especially'd you are looking for good food, a great place to snorkel and dive and good service. We stayed there for the first time and spent 7 days there. The rooms were modern, very nice and always super clean. The hotel staff is very friendly and helpful. Also, the soa and the medical massages were amazing; big thanks to Mona. Also the food at the main restaurant was really really delicious, fresh and good. We never missed anything fir breakfast or dinner and everything was perfect.

Christine Hany

Great, amazing and 1000/10 hotel. Cleanliness is perfect Rooms are renovated and very nice and comfy Wow view For people who like snorkeling it's the spot to visit. Food is tasty and good variety Staff are very friendly and they would help you and make your stay as enjoyable and comfortable as possible Btw, this is my second visit 2 years in a row. I love the place.

Vladimír Zitny

The services provided were exceptional, and the staff went above and beyond to ensure our comfort. The hotel itself is beautifully maintained, offering a perfect blend of luxury and relaxation. I highly recommend this hotel to anyone looking for a memorable stay in Egypt!

Cryptogirls

Most fantastic sweet, helpful staff: 10! Renovated luxury rooms with sea view: 10! Beach: 10! Amazing big sea turtles: 10! Diving /snorkeling school next to the hotel: 10! As for food, only really good bread is missing. That is quite tasteless if you are used to French bread. And muesli with nuts and raisins would be nice ;-). The sunbeds also need replacing now and then and a mattress on them would be nice. But that should not spoil the fun! We had a wonderful time thanks to the lovely staff.

Dr. Mahrous

I recently stayed at this hotel for my honeymoon, and it was an absolutely incredible experience! From the moment we arrived, we were greeted with warm smiles and exceptional hospitality. Every staff member we encountered was incredibly helpful and went out of their way to make our stay special. The service was impeccable, and they truly made us feel like VIPs throughout our stay. The rooms were beautifully decorated, clean, and comfortable, providing a perfect romantic atmosphere for our honeymoon. We also loved the amenities, including restaurant, which offered delicious food with stunning views. Overall, this hotel exceeded all our expectations and made our honeymoon unforgettable. We can’t wait to come back and create more wonderful memories. Highly recommended!

Alina M.

A good hotel, even if the food is not as varied as in other places, it is very tasty (congratulations to the chefs!). The room is large, very clean and well organized. The reef was a disappointment, unfortunately the coral is mostly dead. However, there are many fish. The main attraction are the turtles, guaranteed to be visible in the morning in the bay (in the area with seagrass). Unfortunately, starting at 9:30 the place is overcrowded with tourists brought from other places especially for the turtles and the reef. The best snorkeling is very early, on the left side of the bay (farthest from the hotel) - safe from waves and with good visibility. The entrance from the pier is not worth it in my opinion.

ishak elias

So nice hotel with amazing landscape we really enjoyed every moment there, The rooms were big, beach was sandy and really more than beautiful. We got a problem for my kid but thanks to the clinic doctor he was so good to make my son feel better. Also want thank all staff working there, Alex in the live music every evening and the animation shows also by the animation team. The guest management Mr.sheref who really so helpful and nice person. We enjoyed every moment there and sure we will make that visit for your

Zeina EL Alami

It was an incredible experience! The stunning nature and the best beach ever made for a perfect backdrop. We enjoyed exceptional service and lively entertainment throughout our stay. On top of that, the buffet was rich and varied, featuring delicious food that truly delighted our taste buds. And an outstanding diving location!!!

Dahab Dahab

To the amazing animation team, I would like to express my sincere gratitude and appreciation for the enjoyable and special moments you provided during our stay at the hotel. Your shows and activities were full of energy and joy, and we clearly noticed the great effort you put into making everyone happy. You were indeed a key part of making our experience unforgettable. Thank you for the smiles and wonderful moments, and for creating an atmosphere filled with fun and delight. We look forward to returning soon and hope to see you again for more incredible performances! With sincere gratitude and appreciation..🖤✨🙏🏼

Fadhel Slimene

I had a wonderful stay! The room was clean and well-decorated, with all the amenities I needed for a comfortable visit. The staff was friendly and always available to help with any questions. The breakfast was delicious, with a variety of options to suit every taste. The location was perfect, close to popular attractions and restaurants. I’ll definitely stay here again on my next trip.

Reza Del

The rooms are lovely, the staff are class and location is lovely. My first time in Egypt and it’s a safe and nice place. The security in the hotel even talk to the taxi drivers and ask for your room number to ensure you return safely. The pools are heated as well which makes it even better during the winter months.

ايمن جابر

The reception was very nice, excellent. It was my first time going thank God I was successful in choosing. I liked the dealings, the staff are wonderful and communicate with you 24 hours a day. The service is fast,excellent. Cleanliness, calm, comfort. The hotel was excellent, good selection of foods at lunch and dinner and rotated every day. The animation team are all very friendly and personable and make sure you feel included and encourage participation in many activities. The workers at the hotel are all happy to help and able to assist with any request. The rooms were cleaned well and replenished with towels every day, pool facilities are excellent and the slides are especially fun (girlfriend loved them). The fact you can go to the brother hotel for activities and drinks and also to use the beach is an extra bonus.And it will definitely not be the last visit. Thank you. ❤️❤️

Fenyes Jennifer

Read the reviews as you will realise how many fakes one are there. I recently left a 4-star review (see below) and shortly after, I was approached by the animation team, sent by management, to discuss my feedback. While I understand the importance of reviews, I found the approach inappropriate and uncomfortable. Instead of addressing the points I raised, the conversation felt focused on questioning why I didn’t give a 5-star rating, almost as if I was being pressured to change my review. This made me feel that my genuine feedback wasn’t respected, and I question how many 5-star reviews might have been influenced in this way. Reviews should be valued for the insight they provide, not treated as an opportunity to alter the rating. This experience left me feeling offended and diminished trust in how feedback is handled by management and also makes me question their legitimacy. (Hence the updated 3 star) We recently stayed at this hotel in Egypt and, overall, had a pleasant experience. The hotel itself is lovely – it's well-maintained, clean, and the staff work incredibly hard to ensure guests are comfortable. The weather was also fantastic, which added to the enjoyment of our stay. A special mention goes to the activation team, particularly Angelo and Shark. They went above and beyond to look after guests throughout the day, ensuring everyone had a great time. Their energy and dedication really stood out, and they made a positive impact on our stay. However, we did have some concerns regarding the food. While the hotel offers a variety of dishes, we found that many of them were quite oily, overly salty, and somewhat repetitive. If it weren’t for the option of the Italian snack bar, we would have struggled to find meals we enjoyed. The Italian snack bar was a great alternative, and we ended up relying on it for many of our meals, especially since we often found ourselves skipping dinner at the main restaurant due to these issues. One positive note is that the management actively seeks feedback from guests, and after sharing our concerns, we were treated to a special dinner prepared by the chef, which we appreciated. This gesture was lovely, though we believe more consistency in food quality throughout the stay would make a big difference for guests. The hotel does offer beachfront access, but unfortunately, the beach is quite small. Because of this, we didn’t explore it much, as it often appeared completely full with little space available. Expanding or better managing the beachfront area could greatly enhance the experience for future guests. Despite these issues, the hotel itself was a great place to relax, and we really appreciated the efforts of the staff. With a bit of improvement in the food offerings and the beach area, we believe the experience could be perfect.

Jane Luck

A lovely hotel in a great location where you are made to feel at home the moment you walk through the door. The staff are amazing. So friendly and nothing is too hard. They will provide any particular food you request and being Vegan they couldn't do more to accommodate. Karem my cleaner leaves beautiful towel designs each morning. Rooms are very clear Bar staff are very entertaining and friendly. I holidayed with 2 other friends and we had a great time.

sade vgoor

I had the best time in Ocean View. The atmosphere was great, clean rooms, view was gorgeous, food was very delicious. Had the best time eating while enjoying the magnificent view. The host, Amr, was super helpful with booking excursions and making sure was everything was organized. Lovely cleaner, named Reda. Will surely come back when I get the chance to! I surely recommend this place to everyone that’s looking for a peaceful and clean place to stay in Egypt. - Bianca Hall from Amsterdam

Federica Burchielli

Our stay at Three Corners Ocean View was truly magnificent! 😍A unique experience where comfort and kindness are undeniable qualities. Starting with the reception staff, always helpful and with a smile on their faces every day; not to mention Reda, the gentleman who cleaned and tidied our room to perfection every day, always ready to wish us good morning and available to meet our needs. I would like to thank the entire staff, the waiters, chefs, and the concierge of this establishment for making our stay unforgettable. I wish there were such friendliness and availability in my own country.

Татьяна Тихоненко

This is really great hotel. We was here 6 months ago and choose this place again. Food and drinks still tasty! Staff here making perfect job by nice way. Our room was always clean and fresh. Animations and music in this time we like more, then before. We recommend it

Натан Островский

a super high-level hotel. all the staff is friendly, the animators are great, I like it. the food is good, the bar has delicious cocktails. gorgeous view from the sea, the beach is well maintained, the water is clear. It's definitely nice to spend your vacation here, I think I'll come back here with friends

R

Plus Points - Amazing Hotel. Fantastic Staff. Food & Drinks Where Good. Room Service Was The Best Ever Received Pools Where Great. Exclusive Restaurants Amazing. Kept Really Clean All Around. Well Worth The Money. Cons - * (Out Of Hotels Control) Rude mostly not all other EU Customers mainly far Eastern Europe Czech, German, Polish with no basic etiquette or manners. Towards others and to staff. * Lady (Red Hair) Who Booked Exclusive Restaurants was German and very rude, unless you was German. These 2 cons didn’t fully ruin my stay and not in full control of hotel.

Denis Razvan

Our stay at this supposed five-star hotel was a disaster from the start. We paid extra for a sea-view room, only to find dirty bedsheets, filthy windows, and an overall lack of cleanliness. The minibar, part of an "ultra all-inclusive" package, was laughably inadequate, stocked only once with two bottles of Coke and water during our eleven-night stay. Housekeeping tried to impress with towel arrangements, but it couldn't hide the dirty windows and poorly maintained room. The food was a major issue; my partner and I suffered from diarrhea for over five days, likely due to substandard meals. Even with an upgrade to executive all-inclusive, the food quality didn't improve. The hotel's approach seemed more focused on squeezing money from guests. Despite the all-inclusive package, we had to pay extra for fresh juice and fruit. Staff and vendors constantly pushed overpriced services and demanded tips upfront. On-site shops charged outrageous prices, such as 22 euros for a small bottle of sunscreen. The poorly soundproofed rooms made it impossible to relax, with noise from neighbors and maintenance staff. Overall, this was the worst hotel experience we've ever had, feeling like a complete failure. We won't be returning and hope this review helps others avoid the same disappointment.

Kerolos Robel

My stay at Serenity Alpha Beach Hotel was exceptional. From the moment I arrived, I was impressed by the attention to detail and the warm hospitality provided by the staff specially Mr. Ahmed Said he made the check-in process very smooth and efficient. He was very friendly and professional, ensuring a quick and pleasant start to my stay. I was greeted with a welcome drink and a complimentary upgrade to honeymoon package, which was a wonderful surprise. The room was spacious, impeccably clean, and beautifully decorated. The bed was extremely comfortable, ensuring a restful night’s sleep. The hotel offers a range of excellent facilities. I particularly enjoyed the 5 different swimming pools, which was well-maintained and provided a great space to relax. The restaurants & bars served delicious food and drinks with a variety of options to cater to different tastes. The breakfast buffet was outstanding, featuring a wide array of fresh and tasty selections. The service was impeccable. THE STAFF WERE ALWAYS ATTENTIVE, courteous, and willing to go above and beyond to ensure a pleasant stay. I’ll definitely come back. Thank you.

Shelley Smith

The biggest compliment has to go to the staff of this hotel. They work tirelessly and can’t do enough for you. Their work ethic is something they should be proud of and I always felt the staff went above and beyond of anywhere I have visited previously. They had the most happy, friendly disposition, ALL OF THE TIME! That takes some doing when you work in customer service. The hotel was immaculate inside and out. Beautiful gardens and pathways around the pools and accommodation. The dining rooms were spacious and although busy, not over crowded and the food was hot with a good variety of choices. I found the booking system for the A La carte restaurants cumbersome and didn’t like the idea of having to order the meal at the point of booking so we didn’t bother. We did eat at the Brazilian Restaurant - Picanha, on the beach front though and it was amazing. Alcoholic drinks were reasonable (white wine and G&T were firm favourites). I would not the rate cocktails though. Pool areas were clean and plenty of room and no rush to get a sunbed in the morning. Plenty of umbrellas for shade too. Lots of activities in the day to join in if you wanted to, and the evening entertainment was your usual shows, singers and quizzes in the main area with a more chilled vibe on the outdoor patio area. Something to be aware of is that the hotel is positioned on a hill/slope. Tui had no accessibility information for this hotel in the app at the point of booking so my 80 year old mum, who has difficulty walking up steps and hills found this very difficult. Fortunately, we were approached on the second morning by the general manager, Aladin, and after mentioning the situation, he immediately upgraded us at no extra charge all to enable us to use the diamond restaurant for breakfast and dinner so mum didn’t need to go up and down the length of the property at meal times. This was very much appreciated and a great example of excellent customer service. Overall, a lovely hotel, made even better by the staff who take every opportunity to give you the best service for an enjoyable holiday.

Absara Jeyakanthan

The hotel on its own is fine, but I really don’t recommend it to anyone with a family or someone who’s coming to Hurghada to enjoy the sightseeing in egypt. The location is terrible: you are literally isolated from everything else which can be fine for people who are older or who came here to just relax and do ABSOLUTELY NOTHING. If you are a party person who likes to drink alcohol, the staff will entertain you. If you‘re here to to go out of the hotel and do stuff it‘s probably the worst decision. The center of Hurghada is 30 minutes away from here which might sound like it‘s not a big deal but you have to pay for each transit with taxi or shuttle bus. If you wanna go to the city to buy stuff you gotta use a shuttle bus and then keep track of time so they can pick you up. It‘s not like it‘s the hotel‘s fault but it‘s something I didn’t see any other review mention at all. Even our hotel agency said this hotel and this type of location is really not suitable for families and that barely anyone from their agency books here… So if the hotel is so isolated from the city, it must be huge and entertaining, right? This is where you‘re wrong. It‘s huge which means if you get a room number far away from the lobby you don‘t have wifi. Thankfully we got one nearby. If you get a room far away from the lobby, you need to walk in the heat for 10-15 minutes till you reach the lobby to eat. The thing is, this wasn‘t the issue for us, it was the beach. There‘s no beach and there‘s only a bridge far out to the sea to snorkel. Food is really good to egyptian standards and the lobby is clean and cool. What isn‘t cool is the hotel room which has a old look in general and old almost non-functional air conditioner. We asked them to fix it and a guy came over to look at it but he said it was old….. All I‘m saying is book a hotel which is not isolated and if you booked here after you read my review and regret it - not my fault 🤷‍♀️ One thing I love about the hotel is the security. You are very safe here because it‘s hard for other cars to come here - the safe guards always look at who comes into the area and who doesn‘t. The staff is really friendly too.

Christian Rozanits

Furthermore, the reception is well staffed but not much attention is paid to the staff. We had to wait some time for our room even though it was already after 2pm, and this room also had slight mould in the bathroom. Here the first time contact with the guest service, which will take care of the concern and I should come a little later to the Rezetion for a room change. No sooner said than done, but there was no information at the reception about a room change and we were offered an upgrade to another category, which I strictly refused because I wanted a mould-free room. After a long time, we were given another room. There was supposed to be a heated relax pool, but apparently the heating was defective, this could ba happen, so it was 25 degrees, three days before our departure the pool was heated and had 31 degrees, but the day after it was 28 degrees and the next day 25 degrees again although the heating should still not working or in my opinion has stooped. We also wanted to know from guest relationship management whether the pick-up time for the transfer to the airport was OK. I am still waiting for this answer today! I know from other hotels that the management or at least the guest service mingles with the guests to find out if everything is in order, unfortunately the management doesn't seem to care and the guest service either has no competence or doesn't care either. So this position could be saved, as it is of no use if it cannot/will not help! Now to the positive staff: the waiters really give their all and also the pool attendants, who are really great people. I would come again, because of the waiters and pool attendants in any case, because of the management rather no, other hotel groups can do that much better and also face the reality in front of the guests. Conclusion, I see great potential for improvement in the management and reception.

Ahmed Mounir

I wanted to take a moment to express my deepest gratitude for the outstanding hospitality and care you provided during my stay. From the warm welcome at check-in to the prompt room service and the immaculate housekeeping, every interaction with your team was a delight. Their dedication to ensuring guests' comfort and well-being did not go unnoticed. Thank all of the team for going above and beyond to make my stay a pleasant one. Their professionalism and kindness have truly set a high standard for service in the hospitality industry. I will certainly recommend to all my friends and family because of the exceptional experience provided. Please share my appreciation with the rest of the staff who contributed to making my stay exceptional. I look forward to returning to your hotel in the future and experiencing your exceptional service once again. Special thanks, Mr. Said and the restaurant team Mr. Mahmoud @ the front desk Warm regards,

rachelle elsayad

I just want to take this moment to thank all the staff for making us feel at home. Hospitality is top. Great customer service.. everything is smooth. Meet our needs and make us feel special. All staff are friendly. I feel joy just by writing this.Rooms are clean, the surroundings are taken care of..lots of green area Aqua is good. Beach is good and near. Long walks in beach pathway you can see other hotels. Animation team is fabulous and fun. Excellent food and chefs. We had an amazing stay. Hope to visit you again. More power and God bless.

Youssef Khamis

It was a great experience for me and my wife, staff were amazing and welcoming. The food was great and tasty and everything was perfect. Highly recommend it and will come back again for sure!

Sara Stecchini

I came with my sister and a friend of ours, it is a really nice place, the staff is very nice and super helpful in helping you. We had a lot of fun and the staff were very friendly. Lots of smiles and lots of laughter in 9 days of stay. The food and drinks are very good, even the pizza we ate at the pool bar we can congratulate you 🇮🇹❤️. The place has swimming pools and the beach and a lovely sea. We also did several massages where the masseuses were really sweet to us ☺️. We hope to be back soon 🇮🇹—>🇪🇬. Greetings from Sara, Erica and Elisa ✨

Eduard Dudnik

For the family of four stayed from 25.09.24 to 04.10.24 the hotel was above the expectations despite its 4-star rating. The hotel can definitely beat their 5-star counterparts by offering a wide range of food to suit to all tastes, great variety of entertainments for everyone’s choice in the each corner of the hotel premises, let alone of water slides - a paradise for the kids, where they simply disappeared. Over the 9 nights stayed there we barely tested half of the things offered by the hotel. The beach and the sea are the points to highlight were we were ready to seek for the free sun beds and to see shallow water down to low tides, but to our surprise we were met by a cozy bay with a crystal clear water and plenty of vacant sun lounges. The beach entry is nice and clean with no need of any feet protectives. Transfer to the beach, a short-distance drive from the hotel at regular intervals didn’t make us boring at all. All in all our family staying was wonderful and we look forward to visiting this place again.

Максимир Карпицкий

Our family recently had the pleasure of staying at this fantastic hotel, and we couldn't be more satisfied with our experience. From the moment we checked in, the staff made us feel welcome and at home. The rooms were spotless and beautifully decorated, providing a perfect retreat after a day full of activities. A special mention goes to Yuliia, the children's animator, whose dedication and enthusiasm made a significant difference in our stay. Every day, Yuliia engaged our children in creative and fun activities that kept them entertained and happy. Her ability to connect with each child and ensure they were having a great time was truly impressive. Because of her, my partner and I were able to enjoy some much-needed relaxation, knowing that our kids were in excellent hands. The hotel offers a wide range of amenities and entertainment options that cater to both adults and children. The dining options were varied and delicious, and we especially enjoyed the themed dinners. The pool area was fantastic, and the kids loved the water slides and play areas. Overall, our stay at this hotel was exceptional, and we are already looking forward to our next visit. We highly recommend this hotel to families looking for a memorable and enjoyable vacation.

abiness1

This hotel is very beautiful and well organised. They provide excellent service all 24 hours around the clock. My family and I enjoyed our stay and wish to go back one day. Thank to everyone that make our stay a pleasant one.🙂

Mostafa Zaki

Amazing experience with day full activities for all family members. Staff are beyond amazing and very helpful. Never Land experience is very well designed across all areas. Thanks for such a great memory... Well done everyone.

Justyna

We very enjoyed our stay in Alf Leila Wa Leila. The stuff was very friendly and helpful. It was very clean everywhere. The food was good, but could be more variety and also could be more nonalcohol drinks in the offer. The water in pools was a little bit too cold for us in October. Huge advantage for iced coffee with ice cream at the pool and for very nice aqua gym :) we saw that the animators made photos during water activities, but we don't know where it was published... I think it could be good idea to organize some small area for nonsmoker guests at the some pool ;) Program of entertainements/shows was very rich, but somethimes we had problem to find appropiate stage and it was a little bit annoying for us. On Neverland show should have to be more option with food for vegetarian. We heard that here there are some disco parties at the evenings but frankly speaking we couldn't find it 🙈 Thank you also for the fruits and beverages which we got in our room :) We spent here very nice week. We will be recommend this hotel for sure and probably we will come back here someday :)

Akram Salem

Don’t even know how to start when it comes to the wrong things about this resort. After checking in, the bathroom was full of long hairs which was truly disgusting. Called the reception and they completely ignored that! Generally, service throughout the resort is consistently bad especially at the main restaurant which is almost unbelievable that it belongs to what supposed to be a 5-star property. This tells you a lot about the type of the management running this place. Location isn’t on the marina and you need a shuttle bus to get there which is very inconvenient and literally makes you in the middle of nowhere. Food at both breakfast and dinner was below average and something you would get at a 2-star hotel. Spa is nice but not appealing enough to come back to this resort for. You can still visit even if you are staying at surrounding resorts because it’s chargeable anyway. Good luck trying to find a reason to stay here for.

Yasmina Ouriaghli El Ouali

This hotel was amazing, the room had all the things that we needed and an amazing view to the huge pool. There was a shuttle bus every 10’ to go to the private beach, and the breakfast was delicious. But what have made our stay special was the staff, from all the departments, they were friendly, nice and always avaliable for assistance. We want to thank specially to Ahmed from F&B he was so nice with us!

Carine El Kadim

It was a good time till it ended with a big thing, STOLLEN JEWELRY. That costs a huge amount of money. And the hotel management were not that much helping. Telling will keep u updated. Which was so weird as a reaction for such an accident. Asked to check the security cameras but always a ridiculous behavior. I guess they knew who did it and never wanted to mention who and our JEWELRY never showed up again. Even police made us signed paper that we found it just to let us and all the group go home. Security there is not as we were hoping. Even the idea of compensation was never mentioned from their side. So bad And we still want our stuffs back.

Hunor-Chris Bocz

The Cascades Resort is a holiday haven in the Soma Bay complex. Highlights include pristine golf courses and a stunning sandy beach next to the Sheraton beach, just a five-minute shuttle ride away with shuttles circulating every ten minutes. There is easy access to a jetty that leads to a fascinating coral reef, perfect for snorkeling and diving. As a quiet golf hotel, the Cascades offers a beautifully maintained course perfect for enthusiasts with complementary intro session. The world-class spa and thalasso center provide rejuvenating treatments. On the cons side… Although the food selection is adequate, it fails to impress at 5* level. The entertainment is virtually nonexistent. The rooms are well maintained and clean but slightly dated. With its serene ambiance, friendly atmosphere and top-notch environment, the Cascades promises a memorable and relaxing getaway. Highly recommend!

Albak Dalelak

Very disappointed of the customer service. I used the ATM to change Euros, however, the ATM couldn’t do so and didn’t return me the full amount. I asked the girl at the reception for help, left my phone number but nobody reached out to me. When I contacted the reception again, I was told to contact the hotline, and they cannot help me. Although I understand that this is in fact an outsourced service, I did expect some help as I can’t reach anyone and the hotel and a bank employee does in fact visit the hotel every day to refill the ATM as I was told by the reception. I asked them politely to then speak to this bank employee, but continuously they refuse to help. We are foreigners here, we do not have the connections during a vacation to call a bank that doesn’t speak English or is reachable. Please, I hope your management can contact me ASAP. My phone number is still with the lady of the reception.

Ryan Mahoney

The entertainment team at Caves Hotel is absolutely unbelievable—they are the heart and soul of the experience. From the moment we arrived, they were full of energy, incredibly entertaining, and went out of their way to make everyone feel welcome and included. They are not only talented but also genuinely friendly and wholesome, creating a fun and engaging atmosphere that made the stay so enjoyable. Their interactive approach ensured that both adults and children had an amazing time, with plenty of laughter and memorable moments throughout our visit. As someone who is a very fussy eater, I was concerned about finding suitable food, but I was blown away by the variety and quality of the dishes. Every meal was not only delicious but thoughtfully prepared to cater to all tastes. The hotel staff went above and beyond to ensure every need was met, and the dining experience was just as perfect as the entertainment. The entire experience was flawless from start to finish. The attention to detail, the friendliness of the staff, and the overall atmosphere of the hotel exceeded all my expectations. It’s a place where every moment feels special, and I can confidently say it’s one of the best vacations I’ve ever had. If you’re looking for a stress-free getaway with outstanding entertainment, fantastic food, and warm hospitality, Caves Hotel is the perfect choice. Highly recommended!

Isaak Constant

It was absolutely brilliant. The staff were fantastic and the food was great as well there was always plenty of choice. The only thing I would stay clear of is the people going round offering spa treatments etc. either book through get your guide or the hotel rep. You'll get better experiences

Kate Tunnah (Kate Tunnah)

Quirky Hotel. Staff are fantastic. Food is alright more 3 star than 5 star standard food. Beach is great. Not enough space by the pull. Rooms are great but very dark. Really enjoyed our stay

Claudine Eve Tapangan

Me and my friend visited hurghada and we chose this hotel because we saw the design is so unique, we stayed in this hotel for 3 days, the place was amazing except for the staff, they are very lazy and the service is very slow. The staff in this hotel don't know how to treat the guest. They have a very poor service and i will never go back in this hotel ever! They don't have elevator also and our room was on the higher floor, me and my friend have heavy bags and the bellboy was very lazy to carry it! Not good at all!

mikayla tilson

Had a great stay at the caves staff were accommodating and the atmosphere was always good, food was okay bit repetitive but there is a lot of choice all in all great holiday! My advice don’t buy anything from the shops outside the resort they are very expensive if you get a taxi into Hurghada you get better deals and taxi is only 5 euros

Ibrahim Mahmud

The hotel was near enough perfect for me and my family in terms of the experience, service, the acres of spaces the hotel has where you can just walk around. The lobby area where we always hang out was comfortable to relax in and had a great ambience to it. The food was incredible, different cuisine every day with loads of variety and the lunch hall had loads of space. We were eating loads of food every 3 hours, breakfast, snack time they would service fish and chips or hotdogs, lunch and dinner and then after dinner they still continue to serve food! Basically all day long there's no shut off time for there restaurants. The service was excellent, bottled water any time you want, the staff never really said no, they were always accommodating for our every request which was amazing. Now and then we'd receive a call from a member of staff asking us if we need anything. The only negative I'd have to say are the rooms as they were average. The rooms had outdated furniture and the beds weren't exactly spotless. And there was no hotel soap or slippers or more extra stuff to make the stay better. We also encountered an issue with the key card for our room door which constantly was not working. They explained to us that this was because of magnets coming in to contact with our card however even after this we still had an issue we couldn't get into our rooms many times and the card would suddenly work 1 out of 50 attempts of putting the card in and out. This was quite frustrating but the rest of the hotel was amazing so I forgave them for this and they said they doing a project next year to install better cards.

Malwina Sobiech

The hotel is very good looking, drinks are delicious, served all the time when needed. At the pool bar everything is super fast and team is very kind and polite. The Sky Restaurant on the rooftop is very excellent choice and the food and drinks was great and delicious. The service was beyond expectations❤️ Last we had fantastic evening in the Palappa restaurant with the Italian food, excellent service and really delicious food, drinks and spectacular live cooked dessert. People there are really nice and polite. Definitely we will come back to this hotel soon❤️ I recommend❤️

Lukas Matzen

Fantastic Lobby Bar Experience! The lobby bar was an absolute highlight of our stay. The staff were incredibly friendly and attentive, ensuring we felt welcome and well cared for at all times. The drinks were expertly crafted, and the atmosphere was stylish and relaxing – perfect for unwinding. A big thank you to the team for their exceptional service. We highly recommend stopping by and will definitely return on our next visit!

Balal Khan

Amazing service in the whole hotel! The food and drink in the Italian restaurant was amazing! Portion sizes are very big and plenty full. Service from the Italian restaurant was absolutely brilliant! Five stars for them! Staff are all incredible and fully go out of their way to help and to keep you happy! You can not fault anything. I honestly can not fault anything!

najwa schariati

We was for one week in the Steigenberger Aqua magic and we know that we will come again because everybody in the hotel are so kind and they have really everything. Starting by the many pools for kids and adults until the lazy river. My individual highlight is the park when u go to the beach. Amazing! Thanks to everybody who works in the Steigenberger Aqua magic and makes this vacation so beautiful. A big thank you goes especially to the cleaning staff who work so hard every day to keep the rooms clean. We was at the magic sky restaurant in the steigenberger aqua magic and it was really nice.The food was amazing and the atmosphere also. My advice is the apple pie with ice cream.. so good. The staff really work hard and are all very welcoming. The food is prepared with a lot of effort. We are very happy that we choose the Steigenberger Aqua magic. We will come again. Thanks to the amazing team !!

Sasa Gajic (sashagajic)

We stayed at Beach Albatros Resort in Hurghada, and that was our first experience at an all-inclusive resort with our one year old son, and it exceeded all expectations! The staff was incredibly kind and attentive, the food was absolutely delicious with plenty of variety, and the entire place was spotless and beautifully maintained. Our son had a wonderful time exploring, playing, and enjoying the kids area. It was a perfect family getaway where we felt relaxed and well cared for. We’ll definitely return soon and wholeheartedly recommend this resort to our friends and family!

George

The rooms were very spacious, staff was friendly but big minus was that our children couldn't use slides because it was so cold in the water. The hotel didn't want to start the warming up system. The animation team was not funny. The show was also tidous.

Ana Lukic

The resort has a privileged position in a beautiful bay with a sandy beach, cristal clear water and a small but very rich house reef. Our room was beautiful, with a great side view of the sea. We were especially impressed by the cleaning and maintenance staff, hospitable but not obtrusive and highly professional and accommodating. Restaurants' offer was varied and abundant, cuisine on a very high level. The resort offers numerous activities throughout the day, however it is very quiet and peaceful after 11 pm which we highly appreciated! If we decide to come back to Hurghada, this is definitely the place for us.

Bruno Claessens

One of the best (may be the best) all inclusive hotel we ever visited. Everything is superclean, tables in the restaurant are cleared immediately so that you never have to wait, kind staff. Our room was on the small since but we took a promo room. Anyway for people who like all inclusive this hotel must be on your wishlist

Andreas Voigt

Hotel * * * * * 5 stars In our opinion, the Beach Albatros Resor is the best family hotel in Egypt. Not only the children get their money's worth, but also the parents. It starts with the food and ends with the drinks. There are various coffee specialties and there are various themed restaurants to satisfy hunger pangs. Rooms * * * * * * 5 stars The rooms are very well equipped and are cleaned daily. Service * * * * * * 5 stars The staff are not generally very friendly and not just on arrival. At all times they took time for our concerns and always tried to make the best of our vacation. Animation * * * * 3 stars The only thing that doesn't work so well is the entertainment. Here you should focus on the family theme. The children's entertainment should be more present during the day and not on stage at the children's disco in the evening.

Nikolett Nagy

I had an amazing stay at this hotel! The food was absolutely delicious, with a wide variety of options to choose from every day. The animation team was fantastic, they made the entire experience so lively and fun with their energy and activities. The staff were incredibly friendly and attentive, making us feel welcome throughout our stay. The rooms were clean and comfortable, and the overall atmosphere of the hotel was perfect for relaxation. I highly recommend this place and will definitely come back in the future!

Tamás dr. Háray

We traveled with 5 adults and 1 baby. Everybody had a great time thanks to the great service of the hotel staff. We had some concerns travelling with a 5 months old baby to Egypt, but he also enjoyed the time spent there. We had 3 rooms: all of them were clean and in good condition. The food was also plentiful and good, however, we missed more seafood, premium grilled meat and imported shots (all liquors seemed to be Egyptian, which quality is questionable, since it is a non-drinking country).

Ivana Ilic

We have nothing more to say than an excellent experience. They welcomed us pleasantly and told us where everything was in the hotel. The rooms are nice and clean. The view is beautiful. The food is phenomenal. And the staff is the best part of the hotel. Everyone is pleasant, smiling and above all helpful. It was so wonderful to spend these 12 days here that we are already planning a new arrival next year. Thank you Hilton Hurghada Plaza and thank you to the staff for making the experience even better. See you next year, all the best!

Andi Liderth

We had an amazing stay in the hotel. The staff is very lovely and we had a lot of fun with the Animation team. The food and drinks were tasty and we didn't have any problem with our stomach. Thanks for everyone who did his best to make for us a good holiday!!

Barbara :D

I had an incredible experience at Holtel Hilton Plaza! The rooms were clean, spacious, and very comfortable, but what truly stood out were the amazing animators. They created such a fun and engaging atmosphere with activities for all ages, making every day unforgettable. The hotel staff was friendly and attentive, and the food was delicious with plenty of variety. The location was also perfect I highly recommend Hotel Hilton for anyone looking for a relaxing yet entertaining getaway. Can’t wait to return!

David Jenkins

Enjoyed been 7 times everyone friendly. Food good choice, Muhammad restaurant manager very approachable when you have allergies as is the chef. Our cleaner Muhammad very good always clean room. Not far from amenities, beach is fabulous. All staff amazing from Bell boys reception staff, bar staff waiters. The clinic was really efficient I had to use them this year really good Dr and nurse,

Višnja Nakrajkućin

Great recommendation. From the beginning of the stay to the departure, it was beautiful. The rooms are clean and very nicely decorated. The food is irresistible and you can try delicious specialties every day. The best of all is the very friendly staff who are hardworking and cheerful every day. They try to make your day better, especially the staff from the beach, Bartender, Pizza master and Cheef. We are very satisfied.. Thank you all for the unforgettable moments

Viivi Mänttäri

The rooms in aqua park side are a bit noisy since there is a lot of music and the bass is strong. Also the air conditioner makes quite a big noise, however didn’t bother me. The hotel side rooms and the pool are more quiet, no music there. Staff is mainly nice, but not all. I was ignored at dinner quite often. Food was good. But the options for vegetarians were not very versatile. Quite often just different kind of vegetables. Delicious lentil/pea curries some days but not all. The best sun loungers are reserved early, like 6am 😃 The sunrise at the beach was nice. At aqua park they have some nice activities like beach volleyball, dance, shooting, etc. The water at aqua park pool was cold, but in slides the temperature was better. Also the hotel pool was quite warm. They don’t change your beach towels unless you ask for that.

Michelle Fitzwilliam

Spent 10 nights here, 2 Adults 2 teens, All inclusive. Clean hotel. Lovely food. Friendly hardworking staff, can't do enough for you. Activities throughout the day & evening entertainment. Large quiet pool & small aqua park with large, noisy wave pool. 5 minute walk to private part of the beach, all inclusive there too. Be Careful in the sea of that beach for those who can't swim as there is a sandy shallow part then very deep drop. Our cleaner Mahamood for room 1063 was so lovely & friendly. All inclusive alcoholic drinks are weak no matter how much you drink you can't get tipsy. Shops, bars & restaurants outside of hotel & Short taxi ride to the marina. Relentless flies are so annoying

Lisa Dounia

Perfect ! It was one of my favorite trip of my life. The room, the staff, the restaurants, the aqua park were perfect. The food is very good and they have a good variety. You don’t see it in the pictures but they have a private beach that is literally beautiful. It’s real sand and the water is super clear. Mohamed and Ismael from the beach are the best ! Very friendly, we will never forget them.

Sharon Sansom

Just back from a lovely 2 week stay at this hotel. Had a really relaxing 2 weeks. The staff are amazing always smiling and friendly and can't do enough for you. Even the guys that tend the garden say hello as you pass. The beach is huge with plenty of sun loungers and shades and the pool is large and very clean. I particularly liked the spa pool which is smaller and quieter. The rooms probably need a little updating but they are spotlessly clean. Food is plentiful, tasty and well cooked. I spoke to so many guests that have been returning year after year which speaks for itself. I will definitely be making a return visit

Jamie Flint

This hotel is outstanding, service is second to none. The staff are what makes this hotel so special. Our daughter had a medical emergency, the hotel doctor was fantastic, she had to be transferred to hospital for 2 days with my partner, the hotel staff and reception staff were fantastic. They were very helpful and caring. The traumatic time was eased by the staff and their care towards us. The hotel is great, when we arrived around 2300hrs, the buffet was open to allow us some food after the long journey. Nothing seems impossible for them. The individual restaurants are first class, the pool is great and the beach is wonderful. Very child friendly place.

m walid alokhwan

The hotel was very nice! Great vibes and activities every day! Food was good, the people working there were all very friendly and nice! It was safe and they have cameras everywhere The gym was big and well equipped. The one and only thing I didn't like was the mattresses .. they were a bot too hard .. other than that everything was great Price was also very reasonable!

Nadin-Sarah Salkic

This is my second time in this hotel and I really love it! Everyone is very kind, respectful and they truly aim to please. Decor and cleanliness are amazing especially the beach. One of the nicest beaches I have ever been to. Food is very good, even though desserts were much better last year. Their Al a Carte restaurants are truly worthy of trying. This place is more than just a hotel, it’s an experience and coming back for a second time it’s confirmed. I will definitely be back. The ONLY reason I am not thrilled about giving 5 stars is because of the following: this hotel has an amazing area called the Peace Bay or Quiet Zone. It is a clearly marked and separated area where people who want to relax in peace and read a book can stay. There are clear marked signs that it is a quiet area with signs of no music, no loud talking etc. Wonderful lifeguards confirmed that it is a quiet area and peace should not be disturbed. This year it has been very bad, a lot of noise, people yelling, screaming, listening to music, drinking aggressively and yelling across at each other over the beach. We have asked them to keep it down since it’s a quiet zone and they ended up yelling at us. I was looking forward to relaxing and reading books in the quiet area but it has been a little difficult with the amount of noise. I suggest lifeguards walking through and reminding people it’s a quiet zone throughout the day. Other than that keep up the great work, I love this place!

Lovac Hanter

I know for sure that I will come back to this hotel again. I've never done that anywhere (because I like to meet others). Indeed, kudos to everyone involved in the resort. Lots of attention and genuine smiles from each of them. The hotel is a combination of modern and traditional. The facilities are fantastic, the beach is spacious and clean. I would rate 10*

S H

Absolutely amazing stay for my one week here, loved the staff and service extremely accommodating and friendly with a good sense of humour! Special requests for drinks are catered for and the snorkeling is amazing with a great team that make the whole experience so fun and safe. As a vegetarian there was plenty of choice of food most nights and the quality was good considering so many options. If I was being super picky I would say maybe the hotel could do with a refresh with some fresh paint and some new cosmetic changes, but cannot fault the service and the experience we have had here. Will have to return soon!

тати миронова

Rooms look is very strange. Opened storage units look like a dressing room.... very empty and poor rooms, honestly speaking. In the same time all hotel together making good impression, facilities are in a good condition, aqua park is very good,safe and convenient. Service is good too. I appreciate to all guys for good feeling about Service.

Kimbrley Gargulak

I really liked it here. The service is great. The weather worked out great for us. The beach is beautiful, clean and the diving is amazing. The best part of the stay was the evening entertainment. We couldn't praise the food enough. There were many courses to choose from and those pancakes! Amazing! Grandpa is celebrating his birthday here and is completely happy. We have not experienced a better vacation!

Věra Kačírková

This is our first time at the hotel and we are very satisfied, we like it here. We recommend families with children, but also friends for everyone. Quick dealings with cleaning but also maintenance is carried out. A large area with a lot of swimming pool and a beautiful clean sea and lots of fish. A large selection of delicious food. Satisfied service.

Photo-Art Melanie Frei

Beautiful hotel and huge pool. Everything is clean and super friendly! Food was very good. Nice beach, very clean water. We had a great time and we will come back.

Simon Cutler

Lovely resort with excellent facilities, great staff and good food. Attended a 5 day tennis camp and enjoyed every minute.

Kolene Tong

Just returned 3 days ago after our first ever trip to Egypt.negatives- First impressions standard hotel nothing special when walking into reception basic large brown sofas everywhere no features to wow. Rude reception staff. Rooms very clean, although shower temp and pressure very poor. Quite pool brilliant although very scummy around one edge ruined my swim wear, pointed out to life guards who were very quick to clean didn't make much difference. Food overall good but cold, restaurant clean but full of birds looking for food inside and out, walking all over tables and chairs. Service received standard expected in a 2-3 star hotel unless u have a bottomless tip pocket, we felt as the only other English couple in the hotel for the first week we was completely ignored by waiters, no service offered to us that even justified a tip (because we was English not German) the language barrier a major issue they just don't speck English. Animation team was seen twice. The theater a waste of time for English as all about belly dancers and a man with a light skirt spinning around we didn't visit after that. Positive - the beach and sea is amazing the coral at the pier with all the fish made our holiday we spend 2 full days snorkeling and never got bored. The quite pool (relaxing pool) was just that no one under 13 allowed so no balls and splashing we spend 8 out of 9 days here. The family pool was good as well still relaxing and alot deeper than the quite pool, we always got a sunbed even later in the day. Towel service great the life guards set u up with sunbeds umbrellas table and ashtrays, however the pool bar is a bit of a walk for a drink. Special occasions don't go unnoticed even without prompts cake card and drums in the restaurant and then delivered to room. Biggest down fall both mysef and husband ended up very poorly after 5 days with diarrhea and sickness which has continued now home and I now have antibiotics. Over all I would give this hotal 4/5 cleanlines, 3/5 service, 3/5 food 2/5 for poor activity awareness 3/5 entertainment 2)5 hospitality We wouldn't return here

Zafer Alimam

It is an indescribably wonderful hotel. The rooms are very large and clean. The staff are incredibly nice. The food is varied and one is confused about what to eat. It is really a very beautiful hotel. I will only book in this hotel when I come back again. I would like to thank Mr. Hossam for his good dealings with us and I advise everyone to contact him directly if there is any problem.

Rona Rona

Overall: I had a fantastic stay from 2 july to 7 july at Cleopatra Luxury Resort Makady Bay ! The staff was incredibly friendly and helpful, the rooms were spotless, and the food was delicious. I would highly recommend this hotel to anyone looking for a comfortable and enjoyable stay. Cleanliness: The hotel was impeccably clean. The rooms were spotless, and the common areas were always well-maintained. Food: The food at the hotel was excellent. I had breakfast, lunch, dinner and snacks at the hotel restaurant, and I was impressed with every meal. The food was flavorful, and well-prepared. The service at the restaurant was also excellent especially Marry from dinner staff . Staff: The staff at the hotel was some of the friendliest and most helpful I have ever encountered. They went above and beyond to make sure that I had a comfortable and enjoyable stay especially Hisham gamal and ahmed from fast food bar . I would highly recommend this hotel to anyone looking for a comfortable and enjoyable stay.

Sara Rizkallah

One of the best hotels you will try in Hurghada with greatest staff and amazing hospitality. Beautiful location, tasty food, great facilities especially if you have kids or older people or disabilities. This is my second visit and will keep coming bk, even they upgraded everything since my last visit in 2022. The whole team were amazing but few names I would like to mention: A huge thanks to Ms. Juliana, the customer/guest relation manager, who was so attentive to details documenting every single comment or request and taking it seriously to make things better and in the right place. She is one of the best in the hotel Mangment, so dedicated, great listener and very helpful. Thank you to Mr. Wageh, the pool restaurant manager who was so kind and helpful and a great leader to the whole restaurant team, thank you to the best restaurant employee, Mr. Mostafa Saber who cared so much to details, cheerful, kind to my child, and providing everything with a smile even during stressful times. Thank you to the reception team they were marvellous. Lastly you got to try the boat snorkeling vendor there they are soooo gooood and too much fun to go on trips with them ❤️ Thank you all for making our vacation absolutely perfect 👌

Katarzyna Serowka

Great and varied entertainment for adults and children. We got to know Jana and she was amazing with kids. All other girls from the kids club were very kind and engaged too.Overall very nice and clean hotel with many heated pools and a great water park. Unfortunately, I’ve got an acute intestinal infection from the all inclusive buffet and as I’ve heard about super high charges from the hotel doctor (even of thousands of euros for examining kids and prescribing antibiotics), I needed to take care of finding the medicine on my own. I recommend checking the pricing for the doctor services in advance or using the hospital if needed instead. I would also wish for the hotel to offer mineral and not filtered water, to avoid belly issues for the Europeans used to different bacterial flora.

Keisha Gibbs

First time visiting Egypt. Me and my other half wanted some winter sun in November. This beautiful hotel popped up🥰 We had the best time!! Very clean, food amazing (lots of choice), lots of pools to choose from and the STAFF you can not fault!! They make the holiday special and entertaining for you. Will definitely be returning 💖

عمر سعيد سعد سليم

the best time ever we had here in Aquaviva very nice hotel very good stuff all of them they are so friendly. They also made our holiday great we would like to say thanks for the service food and beverage. Also our room was so clean about the Animation team they are Very nice and active friendly. Would you like them show every night? Thanks for everyone and we will definitely come back again.

Niketa Pandya

Our second time returning to the hotel and it was lovely just like we remember it. The staff were lovely and very accommodating and there was a good variety of vegetarian food. Great having the water slides on site and the beach is accessible via the shuttle bus- if you’re wanting some beach action. This time round, I found the beds a little uncomfortable and the bedding used, albeit fresh, was bobbly.

Cassandra Dziopa

I had a wonderful time at Jaz Aquaviva Hotel. The rooms are spacious and clean, and the staff is friendly and helpful. The food is great. The pool area and water park are fantastic. Overall, it's a great hotel with excellent value for money. Highly recommend!

Lysann _ldm

UPDATE: I WAS NOT THERE AS A TOUR OPERATOR! I don't know if you don't care about criticism and haven't even informed yourself about the incident or if you got this lie from the security man. I didn't want to pick anyone up from the hotel or be let in because of this, please inform yourself first before you talk about safety here. If I had claimed that evening that I wanted to go to the club "B2" which is on their premises, then I would have gotten in. And the fact that they stand by a security man who insults other people for NO reason shows that you don't have their employees under control. I have been living near the Continental Hotel for 2 years, I have always been delighted and have recommended the hotel to everyone. My family, my friends and also our guests from our company. Even I myself was always a guest at the hotel, but after today that is over. I have never been treated as disrespectfully as by the security man "badry". We tried to explain the situation to him several times and he just thought it was funny that we didn't fit in, even though several hotel employees explained to him the situation. He really laughed and smiled, to show us we aren’t important. No matter how nice the rooms are, the food etc. if you don't have your staff under control then none of this will help. I will not continue to support such behavior and will advise our guests and my family to cancel their bookings if there are no consequences. The photos with the view from the balconies, just so no one can claim that we were never there, you can see that these are different vacations.

Filip De Beule

Classic tourist hotel with big rooms, typical buffet style restaurant and all-in bars. There is an array of different rooms although the hotel is in need of renovation. Our room was a big double room with a walk-in shower. The AC was working well albeit a bit noisy so we had to turn it off at night. Many guests reserve sunbeds early in the morning making for a stressful morning ritual to find a good spot by the pool. More beds were available on the beach. You are haunted by locals trying to sell you all sorts of trips, spa and other treatments, and activities. There is a possibility to indicate that you are not interested. Food is good but not great while restaurant is not very big given the size of the hotel. Although the hotel has a good price quality, I would not recommend. Animation team and program is active but not very inventive or impressive.

Mrzim Gugl

An old but well-maintained hotel. The buildings and overall architecture are beautiful, the rooms are spacious and clean, and the view from terrace is stunning. The large, clean, and well-maintained pool is great. The sandy beach is particularly beautiful, with an excellent entry into the sea, no coral, a gentle slope and a suitable depth – a rarity and a big advantage of this hotel. Also, the early opening of the towel service at 7 AM allows for an early arrival to the beach. The food is ok, organized as a buffet with self-service, and there's always something to find, even for those with special dietary needs. The several bars, by the pool and on the beach, are excellent. The staff is very friendly. The animators try to give a best, so it's never boring. Security is high; the hotel complex is covered by cameras, and the police can often be seen patrolling in front of hotel building. Hotel is covered by fast internet even on the beach. The only problem, for which I give 4 stars, is the early occupation of sunbeds. Although the hotel has more sunbeds and places on the beach and poolside than guests, early in the morning, positions are taken up with towels, which spoils the feeling of relaxation and puts early risers at an unfair disadvantage because when they arrive at the beach at, for example, 7:30 AM, half of the sunbeds are already occupied. I think the hotel management could easily solve this and avoid often argue between guests. Overall, the hotel is excellent and I recommend it.

Andrea F

Small, clean resort, very beautiful garden and beach, spacious, clean rooms. Very good food, impeccable service, smiling, kind staff, always joking with you. The best entertainment team, especially Bedo, a guy full of energy, enthusiasm, communicative and joking. Bedo, don't forget the words in Hungarian! As a tip, stop cutting bracelets for those who have a late flight, it's too bad to lose customers. It's a very nice resort, with exceptional staff. Thanks for everything.

Natalya Payne

Definitely the best resort we’ve ever stayed in! Beautiful and spacious rooms, super clean, the service is amazing, everyone is incredibly friendly, genuine, accommodating and professional, special thanks to the reception team who helped with all of our fussy requests, the canteen worker Mahmoud Abd Alshfy who made our day with his positive energy and Bedo from the animation team who organised the amazing partying part of our holiday and who we had good chats with. The food was gorgeous - great variety of meals, they do grill outside every day as well and cook a lot of meals in front of you 🤌🏼 The food quality and taste are outstanding! You HAVE TO go to their shisha bar, I have shisha quite often, but the one there was the best I’ve ever had! Amazing cocktails too and the prices are weirdly very low. They have lots of activities, parties, games, entertainment pretty much non stop. Also they’ve got spa and Beaty salon, can recommend both 🙌🏼

Hussein Farghaly

Everything is perfect in the hotel. The Hotel management is taking care of everything. The buffet is amazing with a variety of food. There is a variety of activities on the beach and beside the pool and the animation team is making sure that all activities are up and running. The sandy beach is perfect for anyone who loves to swim in a shallow sea. My only concern is the snacks in the snacks area beside the beach can be improved, the pizza was okay, but the burger and the steak were below expectations. Other than that everything is perfect. Staff is super friendly and helpful and everyone in the hotel is making sure that you are having a good vacation.

Дарья Ефремова

Came with my husband on vacation ✨️ Transport brought us to the hotel, they checked us into a room that wasn't very good, we wanted and paid extra for a room with a sea view, but they gave us a room on the first floor 126, but in the end we resigned ourselves and stayed in this room on the first floor. The room was clean, I just didn't like the view, but everything else was super, cleaning, all the necessities in the room and water, and fanta, and tea, and coffee, and robes and slippers, everything you need. ✨️ The animation team entertains on the beach, the guys are very cool, they organize fun parties in the hotel. There is also gymnastics on the grass and in the water, in the warm suspect pool. There is also a very beautiful jacuzzi. Also warm ✨️ The beach is very clean, the guys clean it every day, they also clean the sea if any garbage gets in. ✨️ I really liked the food in the restaurant, everything was cooked very tasty. The food here is really top notch. There is a large selection, there is everything you want: sweets, fruits, vegetables, and salads ✨️ Every day there is a show program, dancers constantly perform, live music and dancing. It is very fun in the evenings 🎈 The downside is that it was already windy in the evenings at this time. I took a lot of dresses with me but it was already cold in them, but you could take blankets from the bar and sit in the warmth to watch the evening program. ✨️ We are happy with the choice, maybe we will come again I also liked that there are no children in the hotel, but there are also many elderly guests here. But nothing bothered us, we are happy with everything 🎈 I would like more music on the beach, there is not enough for us here

Hilary Montague

As a returning guest….. this Hotel never fails to deliver. The new Manager at reception is an asset to Sunrise. The staff throughout the hotel are so friendly, polite and welcoming. I especially like the service at the Nassaya. The staff are attentive and welcoming, also providing waiter service on the beach.

Ahmed Saad

A Fantastic Stay at Sunrise Holiday Hotel! I recently stayed at Sunrise Holiday Hotel, and it exceeded all my expectations! From the moment we arrived, the staff was incredibly welcoming and helpful. The rooms were spacious, clean, and well-maintained, offering a beautiful view of the sea. The hotel’s location is perfect for anyone looking to relax and enjoy. The restaurants offer an amazing selection of food, catering to all tastes, with excellent quality and service. The entertainment was top-notch, ensuring we were never bored during our stay. I was especially impressed by the attention to detail and the friendly atmosphere throughout the hotel. Whether you’re looking for a peaceful getaway or a fun-filled vacation, Sunrise Holiday Hotel is the perfect choice. I will definitely be returning!

Stefanie Gaudenzi-Huber

The staff always makes sure that you feel alright and have everything you need. They are very kind and you truly feel like home here. There is a great animation programme every day and the food is delicious. We even got upgraded to a junior suit. :)

Ola

We spent the last week of September at the hotel and were absolutely delighted with our stay, both in terms of the infrastructure and the staff. The hotel is definitely up to European standards. We felt well taken care of in every aspect. The hotel grounds are very safe, and despite the large number of guests, it was peaceful. There are beautiful coral reefs near the hotel. The only downside to the hotel's location is the lack of direct access to the sea. Overall, we rate the hotel five stars and highly recommend staying here.

nyamiri Philip

The hotel was amazing all rounds 😍. The staff were all friendly and pleasant especially animation team. The was excellent 👏 from quality to quantity 👌 The were fabulous and very comfortable the hotel overall had everything that could be needed. I will definitely look forward to returning in the future ☺️

Przemysław

The hotel is truly exceptional in every aspect. From the moment we arrived, we were greeted with warmth and professionalism, making us feel welcome and well taken care of. The cleanliness of the hotel is outstanding—every corner is spotless and well-maintained, which greatly contributed to our comfort during the stay. As a European traveler, I was initially cautious about the food, but I was very pleasantly surprised. The meals were not only delicious but also fresh and diverse, offering plenty of options to suit different tastes. I experienced no stomach issues, which is often a concern while traveling. One of the biggest highlights of our stay was the incredible team of animators. We would particularly like to recommend Angham and Julia, who were always extremely friendly and helpful every step of the way. They took great care of our child, ensuring they were entertained and happy throughout the stay. Their energy and kindness made a big difference and truly stood out. Additionally, we want to give special recognition to Sayed, who served us at the bar with exceptional professionalism and a warm smile, and Ahmed, who went above and beyond in the restaurant to make sure we always had everything we needed. Helmy, the bartender at the pool bar, also deserves special mention for his friendly demeanor and for always preparing refreshing drinks with great attention to detail, making our time by the pool even more enjoyable. We also want to highlight Ally, who took care of cleaning our room. His attention to detail, the beautiful decorations he created, and his dedication to maintaining cleanliness were truly impressive. He ensured we were always comfortable and that we never lacked anything in our room, making our stay even more special. The hotel also offers a wide range of attractions and amenities that cater to all age groups. From kid-friendly areas and playgrounds to relaxation zones for adults, everyone can find something for themselves. It’s the perfect destination for families looking for a balance between relaxation and entertainment. In conclusion, our stay at this hotel exceeded all expectations. Everything—from the service, food, and cleanliness to the activities and staff—was top-notch. Without a doubt, we plan to return in the future and highly recommend this place to anyone looking for an unforgettable vacation.

Mateusz

This is our 3rd trip to Egypt and I must say that this hotel is the best so far. The food is really good, the crew is very friendly and helpful. The biggest pro is the diving spot placed in a small bay which enables snorkeling without worries of the high waves.

Ewa Zwonarz

Jaz Maraya and its top-notch staff saved our vacation! We booked a different hotel via TUI (Coral Hills, which we now call “the purgatory”), which was unbearable to stay in. We contacted the agency to relocate us but they were not helpful. So I reached out to the hotel on our own and made the booking. We arrived traumatized from a bad experience and entered an absolute dream! We were taken care of from the second we entered the premises. The food is tasty, fresh and delicious. Drinks are as good as in some of the best bars in big European and US cities. The staff are always smiling and helpful. Everything is clean and accessible (unlike the other hotel, which looked like it hasn’t been cleaned in a year). And most importantly, everywhere you look, it’s just so beautiful and aesthetic! And as a bonus, the hotel is only 10 minutes from the airport. Huge thanks to everyone, including Mr. Azim, who made our stay absolutely delightful!

Claudia Rabe

We really enjoyed our stay again. The room was nice and spacious with a great view. Of the restaurants I would like to highlight the oriental (Tagine) and the Asian, both are very good. Even at the Italian restaurant you could always find something that tasted good. The staff everywhere was very, very friendly and helpful. Our thanks to everyone for that! A big shout out to the animation team, they all did a great job and we had a lot of fun.

Samuel Lee

The room had a great view, but the service was disappointing, particularly for Asian guests. Despite being an all-inclusive resort, the food quality was poor. In the restaurants, waiters consistently ignored us, taking drink orders from everyone around us but not from us. This wasn’t just our experience; we noticed similar treatment toward other Asian guests. Staff would greet Western guests warmly but completely ignore us, even when we were standing right in front of them. This happened multiple times throughout our stay and seemed like an effort to prioritize Western guests, likely expecting tips due to the “one-dollar culture.” The bell captain was especially rude, telling us, “Can you be quick? I’m very busy,” as soon as he entered our room for the buggy service. Additionally, the location is far and not conveniently near the city. Overall, it is not recommended.

Kara Dunn

Firstly I’d like to address the positives, the resort is beautiful and definitely 5* , it’s kept very clean and scheduled on time for cleaning/food/serving etc and the facilities are amazing! , the staff at the palm pool are incredible and always looking to assist and help, the waiting staff and managers for citadel restaurant and food court are brilliant and always kept myself and my husband smiling. 10/10 for some of the staff there , they work very hard and will always try to make you smile Now, I’d say there’s just a few adjustments that would really make this place amazing, first off when we arrived the entrance and security was great and really made you feel safe, the staff helping with our suitcases were welcoming and made you feel special, however as soon as we approached the reception for the first time checking in in the evening we were rarely acknowledged or greeted, there wasn’t much of a recognition or explanation of the resort and where we were to go it was very quick and almost ‘send you on your way’. First impressions last and this unfortunately stayed with us throughout the stay. The rooms are beautiful but we found that the floor was quite dirty when we’d walk around bare foot in the room only, our feet would be black with dust so just some updated cleaning of the floor would of been great. I did request some time prior back and forth through email for any adjustments to the room to be made and if anything could be done to make our first visit to Egypt special as we were celebrating our anniversary but nothing was noted or added to my knowledge which was unfortunate compared to other resorts we have visited in the past. On one occasion I rang room service for myself and husband only to be greeted with an incredibly rude man on the phone who seemed almost offended by my request to order food, a female member of staff rang the room back to take the order again which was to my surprise I thought I’d ordered with the gentlemen. Overall I felt a little out of depth with regards to asking for help, assistance or ringing for facilities which was a little uncomfortable at times due to this. The mini fridges in room could be stocked a little more often or if there was a multiple choice card of water/soft drink options that you could choose from so they could be stocked more specifically for each room that would massively jump the service up to 5* and streamline the process for them and also guests staying. All in all we did really enjoy our stay, it was peaceful , weather was beautiful and we really didn’t want to come home we are looking to return to Egypt end of December for 2 weeks. We would love to stay here again if the little adjustments were made.

Edit Ruha

The beach is very beautiful, amazing. The staff is kind, in this hotel you are not harassed by the staff. The night is quiet, you can sleep. The problem is with food, every day it is repeated, with a few variations, potato by potato. Cakes have no taste and the worst quality. my room was in a very worn condition, the interior needs renovation. If it will be renovated and good food, it would be perfect for a vacation.

Karen Darrington

Beautiful resort, amazing weather. The housekeeping team were great topping up the fridge and keeping the room spotless. The animation team and bar staff were friendly and nothing was too much trouble. The lagoon area is stunning and relaxing.

Nouran nônò

A very nice experience. We had a lot of fun with the hotel, the services, the treatment, the food and the activities. Everyone was cooperative and the staff were the best I have ever seen in terms of service and welcome. The five restaurants are rich and varied and satisfy all tastes and the food is delicious, especially Castello. The lake in the middle and the boat for transportation were a brilliant idea. The rooms are large, clean, comfortable and have a nice view.

Daniel Rezulak

Our stay at the Sunrise Garden Beach Resort was absolutely fantastic! We especially want to highlight the excellent room service. Mr. Sherif, who took care of our room (3210), always cleaned it meticulously and with great attention to detail. His friendly and attentive nature made our stay even more enjoyable. We felt completely at ease and will definitely come back again. Thank you for this outstanding service!

Ann Dierickx

Excellent all-inclusive hotel. Very clean and spacious rooms, the beds are extremely comfortable, good shower. Nice swimming pools surrounded by beautiful gardens with plenty of flowers. Excellent food, lot of variety in the dishes at the buffet restaurant and 8 additional à la carte restaurants. Animation teams very good with a lot of animation during the day time and evening. All of the staff are very friendly. The location is great with a lot of shops at walking distance and direct access to the beach. We had a great time and will definitely return to the Sunrise Garden Beach Resort.

Hayley Good

Love this hotel. Great facilities and all staff very friendly. Nothing is too much trouble. Hotel and grounds absolutely stunning. Felt like we were treated like royalty. Will definitely return again.

Andrew Tadrous

Very pleasant stay. Prime location, great service and everyone was hospitable. The beach and the facilities were great. The animation team and the pool party were very nice. Regarding food, the breakfast service was superb but for lunch and dinner there was no quality control over how fresh or well cooked the food was. I also had a very important meeting on my holiday and the electricity went down which caused me a problem.