Winter Sun Holidays

K De Groot

Lovely, friendly staff. Great veggie food - much better than other places and great variety. Room size very good. Great location facing the sea. Thank you all very much I would come here again! Edit: Thank you. And I wish the staff all the best in their endeavours with striking today.

Sue S

VERY HARD BEDS. We just returned home from 1 week at Sol Lanzarote. The mattresses in the room were very hard and difficult to sleep comfortably. Woke to severe back and hip pain. The hotel is otherwise a very lovely hotel. Loved the decor of the room and hotel. The staff are very friendly and attentive to their guests. The food selection was wonderful, we enjoyed all of our meals. I would love to return again and again IF new mattresses were installed in the guest rooms. Lovely pool and lounge area, again staff are wonderful keeping great care. The Ballywood show and poolside festival show were spectacular!

Steve Dennis

Here now No drinking water in our room! No way is that 4 star service! Kettle but no condiments! Teenangers riding E Scooters around the pool & inside the Hotel! Nice to beach Still time to rectify my review Edit: 25/12/2024 Thank yin for removing the e scooters round the pool. Must say I'm impressed by the animation team. Really good effort and energy from the team. I paid €30 to have drinks like water in the mini bar- bottles that came with bottle tops that need a bottle opener! 🤦🏻‍♂️ I've taken coffee from the restaurant to use in the room, but no milk sachets. Food is nice Service is respectful Location to the beach is brilliant! Edit: Christmas dinner was a disaster! Less said the better! Repeat again: Having water bottles in our room that need a bottle opener to open! No use to me or my 8 year old daughter when we are thirsty in our room at night? After paying €30 to have drinks in our room P.S. we are meant to be all inclusive

Jordan Mccabe

Stayed at Sol Lanzarote for a week. The good parts included a modern room, cleaned every day, 3 pools which were not too busy apart from the heated pool which is full of kids most of the day. I thought the food was decent and you do get a good selection everyday including meats, cheese, bread, fruits and vegetables, and desserts. The beer and wine is on tap so it's very easy to get yourself a drink whenever you feel like it. The hotel has very good beach access which is literally only a 30 second walk away from one of the pools. The only negatives I would say are the music is very loud and lively all day from about 10:00 am to about 22:30 pm at night. There are also a lot of children there who are quite loud as well. Overall it's a good hotel but I personally think it's more suited for a family with children than a quiet holiday getaway for a couple.

Amanda Lyttle

What can I say about this hotel except a week is not long enough. The staff are so so friendly, the food caters for all types of critics, the rooms absolutely spotless as was the whole area surrounding the hotel, walkways, stairways, pool area, gym and laundry area. There is a small shop located in the foyer but on the last day we discover a large shop connected to the back of the hotel. I seriously cannot fault one thing about this hotel. Located directly at the beach with some shops in the local area, as this is situated in Matagorda it is a good 45minute to hours walk to the main shopping area but sure when on holiday in the sun isn't the beauty of that in the walking and taking in the scenery. Looking to go back this year.

Heather Maclean

Absolutely excellent stay, pools great, plenty of sunbeds. The food for an all inclusive was great and plenty of choice. The staff are very attentive and can't do enough for you. The rooms are cleaned daily. Excellent holiday. Definitely recommend 🌞🌞🌞🍻🍺🍻

linto joseph

I stayed at the Royal Lagoon 5-star hotel for 7 nights, and my experience at this resort was absolutely disappointing. As an Asian, I felt that I was treated poorly, while white guests and those from the European Union received much better service. Regarding the accommodations, the rooms were small and had a foul smell in the bathrooms. There were only one or two towels for three occupants in the room, which included myself and my two children. Throughout my seven-night stay, the sheets were never changed. When it came to the food, breakfast was always the same with no variety. There were different options for lunch, but I was out most of the day and did not have a chance to explore them. Dinner offered various kinds of food, but my experience with the service was lacking. One morning, when I asked for coffee, the server shouted, "What do you want?" He brought me coffee without sugar, which I requested, but he simply threw the sugar packets on the table. I found this behavior very unprofessional and not what I expected from a five-star hotel. On another occasion, I ordered whiskey with Seven Up at the pub but was served tequila instead. Upon realizing the mistake, I brought it to the bartender's attention, but he informed me that there was no whiskey available. I expressed that I should have been informed of the substitution. I was also offered a complimentary international cuisine meal one night. I ordered a Greek salad, onion soup, and mixed kebab, but did not receive the soup. When I inquired, I was told that the chef had discarded it. Moreover, while other guests received their mixed kebabs served in hot cast-iron plates, mine was served on a normal plate. I waited nearly an hour for my food while white guests, who arrived after me, finished their meals and left. Eventually, I left without eating anything that night. In terms of Wi-Fi, there was no service in the rooms; it was only available in the main reception area. I found this resort to be more accommodating for white guests than for Asians or Africans. The alcohol served was of poor quality, and if you wanted a recognized brand, you had to pay extra. The nighttime entertainment was also very lacking; management stated that it was not the proper season for good entertainment.

Az Az

Everything was ok we are satisfied from our staying there. Maybe personal need to do at least little bit more efforts. Want to great the boys on the front desk they were extremely nice, polite and understanding. Food was good and plenty. We did love the fish. Convenient is that in the back exit of hotel you can find a lovely side walk with plenty of stores, and hotel is extremely close to the airport 35 min. walk, 5 min by car 🚗.

Faith Hammersley

Hotel was very tacky...food was standard .. outside area smelt in the morning due to them using sewage water to water the plants..entertainment wasn't on until 9.45 which at that point we'd rather just go to bed. Some staff members were lovely, others not so much. Wouldn't recommend the city tour, waste of time, the orange bay was also a waste of time and money, the quad biking safari, would 100% recommend, brilliant day out... Other then that I wouldn't pay again to come to this hotel, isn't worth thr money we payed for it.. Not necessarily the hotels fault but I injured myself on one of the slides, as I saw older people going on them I thought I would as a laugh and ended up spraining my knee because the water is too shallow at the bottom... Would recommend going to the senzo mall close by, they have everything you could possibly need, the shopping food centre in the mall is cheaper then the shop in the hotel so would 100% go there instead... Like I said, wouldn't recommend!!!

Pratiksha Banga

We went family to the holiday and stayed in this hotel . All the staffs were very friendly and welcoming. My children’s loved the kids disco and all the extra activities. The food was delicious and amazing. The beach is really very close and clean. We had a great experience overall… I will definitely recommend this place. 🥰🥰🥰🥰🥰

Кристин Великова

Honest Review – Mixed Experience The hotel had a welcoming staff and a beautiful beach view from our room, which we really appreciated. However, the hotel itself felt quite basic and didn’t really live up to a 4-star rating. It was fine for the price we paid, especially since we spent most of our time exploring rather than at the hotel. One disappointing experience was on our last day when we were unexpectedly charged for two cheap, tasteless drinks. A friendly staff member initially assured us it wouldn’t be an issue, but when the receptionist changed, suddenly there was a problem. Given that we barely used the bar during our stay, this felt unnecessary. We ended up going to the nice café next door instead, where the drinks were much better anyway. Overall, an okay stay with a nice view, but some aspects of service and quality could definitely be improved.

Prudence Noakes

Definitely not 4*, needs painting and silicone needs replacing around shower and basin. Food was very disappointing and basic. We asked for a garden view, which there was if you looked to the left, infront was was the roof of the entertainment shack. Cleaner, Bar and restaurant staff were excellent. Cats and kittens in the hotel, which I don't mind, but there was cat pooh on the chair in the library. Sun beds need upgrading. Wouldn't return to this hotel

Sue Ettritch

The hotel is clean & tidy, the staff very attentive & helpful. It is a good cheap holiday but don't expect too much. It's tired, the online photos are old. All the sun beds are in varying states of disrepair, the beach towels have definitely seen better days & should be replaced, the room bath towels are not much better. The location however is fabulous.

Yin xoxo

I had a really good experience in this hotel! I was in room 4160 and the room was good. The beds were good and clean and the water became warm immediately. Also the kitten in the lobby is so cute!

Ellise Smith

Amazing stay with brilliant hospitality. Yara catered for us all holiday from joining us in the fun to seeing to our needs. Brilliant young lady deserves a praise. Just by the beach with lots of sun. Perfect for families.

Phil Davenport

Can't fault this hotel, book a room with a sea view if sunrise from bed sounds enticing, great for people watching and all day sun worshipers. Food was well presented varied and fresh, staff where always at hand to help. Location on the beach front is superb with easy access to local bars, restaurants and travel links. Check-in and check-out was seamless, with wonderful front of house staff. We will certainly return in the near future.

Jacquie Gallaghan

Booked all-inclusive direct with the hotel and fights separately with Ryanair. We are a couple in our 50s/60s who have holidays from 3 to 5 star across the world and in the UK. We are pretty easy going and don't sweat the small stuff. We originally booked a junior suite with sea view but I emailed the hotel directly and upgraded to the premium sea view room prior to our visit, they gave me a price and I paid separately. I must say that every time I emailed the hotel whether it was about the type of hairdryer or whether there was a kettle, I got a response really quickly. On arrival, the receptionist (who was very friendly), gave us our wristbands, information on services and how to access our free safe and we were off to our room. Within 5 mins arrival to the room we also got a courtesy call to check if everything was alright. In fact all staff we encountered were friendly and smiley. A smile, a please and a thank you goes a long way. The room had a lounge with tv, bedroom with huge bed and another tv, bathroom with dual vanity, shower over bath (with loads of hot water), small sliding door to the loo. There was a small kitchen area with kettle a couple of cups (which were tiny) and fridge. The freezer part of the fridge didn't work as there was no door so it was iced up, it didn't bother us. We had a complimentary bottle of Freixenet, chocolates, water and a welcome letter. The TVs had a few English channels, namely BBC1, BBC2, ITV and Ch4. The lounge was just showing static when we tried, but we popped to reception the next morning before breakfast to let them know and it was fixed by the time we got back about an hour later. The balcony had two sunloungers, a table and 2 chairs, also a washing line. We had sun from sunrise to about 3pm (by moving the chairs around). It's a very private balcony too. Lovely views over the beach to the marina, we could sit in bed and watch the sun rise, which was bliss. The cleaners came in every day, it did get dusty in the room though, but so did I sitting on the loungers, I blamed it on the sand which seemed to get everywhere, it must be a tireless job. Breakfast, we got into a routine here, I went to the toaster and Mr G went to get coffee from the machine at the back, which was ok (one americano and an extra espresso got my desired strength). There was a few bread options which were fresh. Hubby got a freshly made omelette every day with ham, cheese, onion and tomato, I either went for scrambled or fried egg with a bit of bacon (it's the streaky style not English back bacon, but we're not in England). I also may have had the odd glass of cava and there was also a fresh smoothie station with mango, banana, orange options. Other breakfast options were available, beans, sausage etc and continental hams and cheeses. Lunch, we weren't that hungry and I usually went for chicken or fish from the show cooking area. They were also burgers, hot dogs, salads and various other from the buffet. Dinner, I always had from the show cooking, there was lamb, steak, pork and chicken plus a variety of fish. On the Friday there was also a huge seafood selection with crab, prawns and clams. I had absolutely no issues with the food. Snacks, wasn't hungry enough for them, but occasionally had crisps round the pool. Drinks, stuck with local as they were in the all-inclusive, the sangria was really nice (but boy what a concoction), I liked the red wine, but I like Spanish red wine. The wines, beer and soft drinks were on tap. On an evening I had the odd cocktail that was made fresh, Pina Colada and a Blue Lagoon, I also usually finished the evening with a 'Baileys' equivalent. I had no issues with the drinks on offer. There wasn't much in the way of entertainment, but that didn't bother us. Caleta itself is about 15 mins from the airport, lots of shops, bars and restaurants. Plenty of 2€ beers if that's your thing. We had a few drinks out and about, but not too many. No complaints, would stay again.

Michelle Diederichs

While the hotel is nice in general, it is astonishing that children (2+4) pay the same price for the breakfast buffet as adults and there is no flexibility to provide an extra lunch box or anything to take away as a compensation for how little they eat compared to adults. The manager's solution was just to go again, but any parents can probably relate to the "every hour snack" and that it is anything but fun to pack everyone again for a little snack in the restaurant. There is a reason why most hotels have free or reduced rates for children on breakfast buffets.

mandy dalley

This hotel is great, the rooms are cleaned every day and that includes the bedding and towels. Staff are very friendly. The food is delicious and you can have as much as you want. The only problem I did have is that the 3 pools ate very very cold. And the pool bar music is very loud. And the staff at the pool bar aren't that friendly and a bit unhelpful. But apart from that I really enjoyed my holiday and booking again for next year. The hotel is right next to the beach and we tended to go into the sea instead of using the pools. The staff work very hard.

Mikaila Leslie

My husband and I came here for his 30th for 4 nights and it was fantastic! We didn’t have a great start to the holiday with our flight being delayed and our case being missing. As soon as we arrived at the hotel the staff (Flor and Betty) were very welcoming and friendly and gave us a free room upgrade. My husband was gifted a lovely bottle of champagne and a nice letter from the hotel staff for his birthday, this was such a lovely touch! Our room was lovely and clean, food was nice but above all the staff were fantastic. So attentive and couldn’t do anymore for you. 10/10 We found the location was ideal, right on the beach with a sea view and a 15/20min walk to main bars and restaurants. We would definitely come back. Thank you for a lovely stay!

Prváci 2024

It was the best vacation ever! I can recommend this hotel to everyone. Very funny and friendly hotel, everything was good. Good rooms, nice beach, tasty food. Animation team thank you very much for a lot of activities! Very funny evening shows. It was good, I will come back 100%🫶🫶🫶

Roisin Bigg

We have been here for 4 days now and so far everything has been wonderful. Staff are very attentative and friendly. The hotel have fantastic shows and we have found that there’re is no need to go off site as we have all we need. Love it here x

Эмирлан Балагазов

I had an amazing stay at the Amwaj Oyoun Resort & Casino! The staff was incredibly friendly and welcoming, always going above and beyond to make sure we were comfortable. The resort itself is stunning, with beautifully maintained gardens and plenty of space to relax and unwind. The animation team was the highlight of our trip! They were full of energy and organized fun activities throughout the day, keeping both kids and adults entertained. Special thanks to Amal, who truly stood out with her positive attitude and professionalism. She made every activity so enjoyable and created such a warm and inviting atmosphere. The evening shows were fantastic, with a great variety of performances that kept us looking forward to every night. The combination of lively entertainment, wonderful staff, and a beautiful setting made our vacation unforgettable. I highly recommend this resort to anyone looking for a perfect getaway!

Сатжан Тулеубаев

Our stay at Amwaj Hotel was absolutely fantastic! The hotel staff and animation team went above and beyond to make our vacation unforgettable. Every moment was filled with fun, laughter, and positive energy thanks to their hard work and dedication. A special thank you to Amal, the animator, for her kindness and enthusiasm. Her bright personality and genuine care made a huge difference and added so much joy to our trip. We are so grateful to the entire team for creating such a wonderful experience. Looking forward to visiting again soon!

Lilijana Paulaviciene

We had no problems at this hotel. We were met with a smile, the staff was helpful. Since we went to rest, we didn't pay attention to the details. We just enjoyed the sun, beautiful surroundings, helpful staff. The rooms were cleaned every day, we regularly received drinking water, shower supplies. We really liked the environment, everything was clean, no trash, although you could see that there was a restauration going on in some parts of the resort. The food was delicious, we always found something to eat. Sometimes there was just a little problem with the lack of dishes. But no matter when we came to eat, there was always food. We were satisfied with the location, although it was far from the city, but it was not expensive to take a taxi. It was windy for a couple of days, but one of the indoor swimming pools in the courtyard was protected from the wind and we had a great time there. I would come back with a pleasure.

Sayed Anwary

We enjoyed our stay at Parrotel Beach Resort, we were thoroughly impressed by the exceptional guest relations team. From the moment we arrived, the staff welcomed us warmly, making us feel like part of their family. The reception team is very helpful and supportive. The resort itself is beautifully maintained, although you can not say it’s 5* but the spacious rooms offering stunning views. The housekeeping team consistently provided high-quality service, often surprising us with delightful towel art on our beds. The beach area is pristine. Overall good experience.

Alan Castellucci

The hotel is a well-maintained establishment, more fitting as a 4-star rather than a 5-star property. The structure itself is not modern and does not meet the standards of today's luxury hotels. However, it more than makes up for this with several aspects that truly stand out. The park and garden are simply exceptional, undoubtedly deserving of a 5-star rating. Meticulously maintained, they provide a unique space for relaxation and natural beauty. The pool is also 5-star quality—spacious, clean, and perfectly integrated into the surrounding environment, ideal for moments of pure relaxation. When it comes to food, the quality is good, but the menu lacks variety. This is an area that could be improved to better accommodate guests who enjoy more diverse culinary options. The real highlight of this property, however, is the staff. The hotel’s personnel are simply outstanding, deserving of a 7-star rating. Their kindness, friendliness, and professionalism are evident in every interaction, whether it's with the waitstaff, head servers, housekeeping staff, sauna attendants, or the diving team. Everyone contributes to creating a warm and welcoming atmosphere, making the stay truly memorable. In conclusion, while not a modern 5-star structure, the hotel excels in the quality of its outdoor spaces, the comfort of its pool, and most importantly, its extraordinary staff. A stay here will leave you with the memory of a vacation defined by care and attention to human detail.

Levi Stephen

Not a Five-Star Hotel – More Like a Three-Star at Best We recently returned from a seven-night stay at this hotel as a couple, and unfortunately, it did not live up to its advertised five-star rating—at best, it’s a three-star. Check-in was quick, but we were asked to sign a paper stating that our room was in good condition before even seeing it, which we found very strange. Upon entering the room, we were initially pleased with the spaciousness, but that quickly changed when we noticed how dirty it was. There was hair everywhere, and the bathroom was in desperate need of renovation. Taking a shower was a nightmare, as the entire floor flooded due to poor drainage. Housekeeping came daily, but rather than a proper clean, it felt more like a quick tidy-up, which literally just involved making the bed and replacing the toilet roll. On multiple occasions, they forgot to leave fresh towels, which was frustrating. The food was incredibly repetitive, and after a few days, we struggled to find anything appealing. As for entertainment, it was practically nonexistent. In seven days, we saw the same show twice, and evening entertainment only lasted an hour and a half. During the day, there was only one session of volleyball, yoga, or dancing, but the music on the beach was unbearably loud, making relaxation impossible. The hotel grounds are well-maintained and visually appealing, but the overall experience was disappointing. Finding a table that was already set was often difficult, and waiting for cutlery was a regular issue. The bar service was also poor, with long queues for drinks that often took five minutes or more. Lastly, the staff were not friendly, and most of them seemed like they didn’t want to be there. Given all of these issues, we would not recommend this hotel to anyone and certainly wouldn’t return.

Plouton Koritsiadis

I visited the place with the family for the first days of vacation, cause of the water slides for the kids. First impression was good on our check in but after that for the adults was something like a nightmare! The room was so dirty that even I have videos I don’t want to upload them! After they changed our room it was way to better of cleanness! The kids had really fun at the water slides! The service of the staff was excellent!!! The hotel was full of Russians groups and it was a reason that all day long you were hearing loud almost all the time Russian music. Overall experience: the hotel needs a BIG renovation at the rooms! The staff was very helpful and polite. The kids had fun of course. The food medium.

Victoria Halit

I am still here it's our last day at parrotel beach resort. We have had an amazing holiday. Staff here are very helpful and very friendly. The resort is very well kept very clean and very beautiful gardens it's a short walk to a lovely beach and clean clear sea. The food was good for a week we could always find something. 10 minutes from the airport which is very nice . We will definitely be coming back next year

B. Miller

Experience was appropriate to price paid. The staff was great and immediately solved a few issues we had when we got there, including asking for an additional bedside lamp. Jill, professionally and efficiently, helped us book a few fun tours. She was great! The resort appears to be uncompleted (?) which is the reason I [initially] docked it a star. Updated: On further consideration, the fact that the resort was not completely constructed did NOT affect our experience nor should it affect my rated review.

magdalena pierce

We came for one week in March. Although it was very windy with high temp of only 21 the week we came, we still got to enjoy all the summer activities. Swimming pools are fantastic! We spend all days there, lots to do for adults and kids. Very safe so you could let the kids play free and enjoy some aqua dance or mojito making class. There is also a separate pool area just for adults. All the accommodation is in villas away from main building but only a short walk away. We had a villa for 5 people, 3 rooms 2 bathrooms over 2 floors, kitchen and a big balcony, there was also another swimming pool just outside our house with lifeguard there but it was way to cold. All the eating and partying happens at the hotel area and you can go back to your villa for some rest. Entertainment is great, mix of young animators from all over Europe brings fun energy to adults and the kids. Food wasn't great but there was plenty of it, with all inclusive you get beer, wine or cocktails but again not great. There is a free bus that bring you to Corralejo twice a day if you fancy and lots of day trip options for extra charge. But if you decide to stay, there is everything you need on site. Brilliant holiday destination 👏

Caro Jade

This resort is average at best. We booked it expecting a child-friendly environment, but that’s not really the case. Yes, there are kids' pools, but they are very small, leaving parents with little option other than standing ankle-deep while supervising. The “lifeguard” frequently leaves his post to get drinks, meaning children are often left unattended. Despite having around six pools, half are completely empty with no water. The three closest to our villa were closed, including one just 20 seconds away, with no explanation as to why. The ones that are open have tiles coming loose underfoot, which is probably why so many pools are out of service. Another major issue is the state of the resort itself. The pavements are broken, forcing people to walk on the road to avoid injury. The bathrooms have a persistent sewage smell, which is extremely unpleasant. To make matters worse, the general attitude toward tourists doesn’t feel welcoming at all. Overall, this place feels poorly maintained and inconvenient. If you’re considering booking, be prepared for the reality to be quite different from expectations. A car is essential, and so is a great imagination to make the most of it.

Kevin

In the middle of know where which is actually great for me, but may not be for others, best to have a hire car, like I had. Footpaths are dangerous, villas are a little dated and room cleaning does NOT include the kitchen which carries a €50 surcharge of left dirty, I left it cleaner then when I arrived! Pools are great, service is great, evening entertainment hit and miss. All in all enjoyed my stay, would go back, but manage your expectations!

Emily Murray

I've seen quite a few negative reviews but was actually pleasantly surprised. Yes it's a budget hotel but its absolutely fine. You get your own little house with all the amenities you need. The staff are super helpful and kind. There is an adults pool which is very tranquil. We went in January and I will say one thing. It is packed with children I have never seen so many children in school time on holiday. Bare this in mind while booking. The food is good but sadly it gets cold by the time you have reached the table. The location is a bit far out but we had hired travel so this wasn't so much of a problem. I think if I return to Fueterventura I'll stay on the south side of the island instead as there are more beautiful beaches than way.

M W

The hotel was located in a nice area close to the center and the beach. We loved the choice of food in the restaurant, and even though I'm a vegetarian I had plenty of things to chose from. We were welcomed and treated very nicely by the reception staff and the housekeeping ladies. The only thing to mention is that we could not sleep well as the beds were very hard. Also the bathroom needs to be renovated. However, the room was big and clean and we had a great view of the sea.

Helen Chong

we had a lovely stay at Bronze Playa. The staff are friendly and willing to help; the pool/outdoor area is lovely and spacious, with plenty of choice at the bar. Both breakfast and dinner were lovely, with plenty of choice and a different menu each evening. The rooms are a little outdated, particularly the bathrooms, and the towels provided are definitely showing their age! That said, the bed sheets were clean and comfy, and the room is lovely and spacious, with a great balcony! Overall, the hotel is great and would stay again!

Lyndsey Watson

Location of this hotel is great (very quiet but not too far from beach and bars etc) over the road from a large open space where they hold a weekly market We had a ground floor room with private patio and access straight onto the pool Rooms are really spacious and clean with separate living room which had a small fridge to keep drinks in Plenty of sunbeds so never seen any sunbed wars!! Drinks were of a decent standard most cocktails were included in the all inclusive The only negative for this hotel is the food We both found it really hard to find something breakfast lunch & dinner but overall really nice hotel and would definitely return if I came back to gran canaria

Ágnes Alaitner

2024 april I spent 1 week here with my toddler. It was a nice hotel, the staff was nice and the food was great. - i stayed in double room with sea view on the 5th floor, however ,be aware that there is another hotel in front also. so my view was mainly the other hotel and sea on the right side far away and the left side a bit. But mainly i saw the other hotel. It didnt bother me much however because i didnt spend my time sitting on the balcony. But the room is facing the street so it was noisy. Im a light sleeper so wasnt ideal, but was managable. - maybe its normal, but you have to pay if you want to change room. It is 20 euro i think however i didnt change. Luggage storage is 5 euro per item. - wifi was good, but had to sign in again and again almost every day - location was good, but since its surrounded with streets, there was noise at night (mostly cars) - beach is like 5mins walk, but you have to go down quite some stairs and then back up, so its not a straight walk to the beach. Its normal in that area - stores close by

George Kilpatrick

Beautiful hotel. Fantastic rooms with plenty of space. Family of 4 with 2 kids aged 11 and 10 and we all had a brilliant time. Plenty of things to do. Food was amazing! Alejandro and staff couldn't have helped any more than they did. Great service throughout and very clean. The bar was amazing! MARCOS our friend was fantastic. He went above and beyond for us, service was amazing. Bar so clean and so friendly. Highly recommend to anyone, thanks for having us 😁 Be back soon, thank you 😁

Rafał (Rougheee)

We’ve just returned from our 8-day holiday. The staff were very polite and helpful. The hotel itself does deserve its three stars. The rooms are quite spacious, regularly cleaned, beds comfy (could have been joined permanently to avoid sliding apart). The portable air-conditioning unit requires leaving the balcony door open and is quite noisy. With all the noisy entertainment on the stage by the pool one just wants to keep the windows shut to enjoy some silence. We were provided with the All inclusive option: the food was quite tasty but of average quality ingredients. Luckily, there were many options to choose from so everyone should find something to please their palate. We have only tried breakfast and dinner meals as at the time of lunch menu or pool bar snacks we were away sightseeing or enjoying the beach. The location is okay, exactly as described on the website. The free beach bus could run more frequently though. It’d be great if the pool and jacuzzi areas were available until 9p.m. We didn’t get the chance to use them more than 3 times throughout our whole stay because of such short opening hours. The lifts need more attention and the room doors that are far from soundproof. On the whole, it was a very pleasant stay.

Steve Norgett

All inclusive trip for the wife's birthday and some winter sun. Lovely hotel, friendly and helpful staff. Great fun with the entertainment team, did archery, air rifle shooting, table tennis and darts. Kids club and evening entertainment. Good food, drinks and snacks available all day. 5 min taxi ride into town for beach, bars and market. Would definitely go again.

Judi Ryan

We can't fault the hotel in general. If your idea of heaven is lying by the pool in the sun all day then this is a great place to stay but for us the negatives were the location and our room location. We enjoy walking to the lighthouse daily but the hotel was too far for a comfortable walk, there was a free bus and the local bus and taxis but we enjoy the exercise, also we like to stay on the patio/terrace and don't go near the pool but our room was in blockD and the patio was is shade all day we did ask to be moved and the hotel did move us to a sunnier room. The positives hugely outweighed the negatives. The rooms were very nice and comfy, the food was full of choice and tasty, every meal there was always chefs cooking fresh as well as the preprepared food. There was always good daily and evening entertainment and the staff were great. We would not come back but only because of the location if we didn't want our daily walk we would be back in a flash.

Vanessa

This review is from my stay in April last year 2024. It's about 40-50 minutes walk from the beach so you definitely have to rely on their free shuttle or the taxis. The last shuttle leaving the beach at the end of the day is at 4.30pm which is far too early. The room was pleasant. Nice food. The evening entertainment takes place outside by the pool. It is not possible to have a quiet evening in your room. The entertainment noise, music etc is so so loud and goes on til 11pm. I could not rest any evening. Due to that noise I won't be staying there again. Apart from that, lovely hotel.

Laura Bogušaitė

We visited this hotel for eatly spring break. Staff is really friendly. Food is good and everyone can find something to eat. Drinks are limited 2per person. Gym is little, few cardio mashines and weights. The rooms didn’t had the air condition, so it was difficult to sleep with closed windows. The sea is far from hotel, but we rented a car, so it doesn’t matter to us. The highway is close to hotel, so it is very convenient. Overall, for the price we paid we were really happy with what we got. Would recommend for this price!!!

Gabor Baeten

We had never stayed at a resort before, so we had no point of comparison. But this was an amazing experience for us. In one word: WOW. We had a fantastic time! The food was absolutely incredible, with plenty of healthy options and a diverse selection, including great choices for those who don’t eat meat. The staff was truly outstanding. The resort is very child-friendly, with wonderful pools and a newly renovated gym. We are already planning to book again!

Sunita Patel

Everything about Iberostar was first class!!! The price, the food, all staff, evening entertainment, the rooms, snack bar and so much more. The sauna was so relaxing! Ozzi was one of the main entertainers. He was so friendly, kind, polite, engaging with everyone. So special thank you to Ozzi and Ismail. The staff really look after you and are so caring and kind. Please make sure Ozzi and all staff receive special thanks. Whoever needs an exceptionally good holiday-Iberostar in Agadir is without a doubt the place for a perfect escape. I will definitely be returning with more family and friends . We only went for 4 nights and we were so sad to leave. I will definitely be recommending Iberostar to everyone I know. Don’t let the niggly little complaints from reviews that other people have written put you off or you will regret it. I guarantee if you book Iberostar you will love it and will be so excited to write a completely honest and satisfying review like most of the other people have written in their reviews.

debakins2

I'm still here as I write this review. Came for a short winter sun getaway. Lovely and immaculate resort in a good and very central location.  Check-in was smooth, and our room was ready before the official check-in time. The room was very clean and spacious. Food has vast variety at all times and is tasty and fresh. The snacks are good too, and the drinks and cocktails were of very good quality. The swimming pool, though a bit deep, was heated and very suitable for a dip. Sunbeds in abundance and very comfortable. The beach had very good security and was lovely and serene. The staff here are a huge asset to this place....always willing to assist and make sure you have a good holiday. Lest I forget, the entertainment team does an amazing job, so do the cleaners too. Can't fault this place, to be honest, and will definitely come back here should the opportunity arise.

Blenda Fernandes

I had a fantastic experience at this resort. The food was amazing – the buffet was huge, and there were so many vegetarian options, which was a big plus for me. Everything was fresh, so many fruits and salads, all tasted great too. There are three pools, and two of them are heated, so I could swim comfortably even when it got a bit cooler. Rooms are okay. Nothing fancy but clean and comfortable. The shower is great. The staff were super friendly and enthusiastic, they kept things fun with activities throughout the day. Even though it was winter, the weather was perfect, between 20–26°C every day with clear skies. It felt like summer, and the beach is just on the back of the hotel, literally 1 minute away. I had such a great time here, it exceeded my expectations specially considering the price paid, and I already recommend it to all of my friends!

Rachel Scott

Fabulous hotel - our third year in a row. Quiet and relaxing enough but with plenty to do - archery, tennis, football, aqua fit, cookery classes etc. Staff are amazing too. Food is varied but the Moroccan food is always our favourite. Dancing at night is great but a bit repetitive but the addition of the quiz and other musicians etc on the balcony bar has been a welcome addition! Would heartily recommend

Tony Baldwin

Great entertainment team and all the staff at Allegro Hotel, always make you welcome from start of day to finish. Very friendly and always chatting to you, great pool games and evening entertainment. Thankfully for karam and dj tijani and nina ayat medo simo mizo And Exactly the manager mr mehdi about good time 10/10. Food at the restaurant is very good breakfast, lunch, dinner and all the people that work there. Bar staff from pool bar, lobby bar day and evening are great. Thank you all for a lovely stay 10/10

Chris E

Nothing to complain about. Just about all perfect. Food good maybe could b served hotter where appropriate. Hotel clean and staff very friendly and helpful. Lovely people. Gardens great i would love to see them in late spring to early autumn there will be flowers everywhere. Thanks to all. Very professional outfit.

Sandra Salamon

I recently stayed at the Allegro Hotel in Agadir and had an unforgettable experience! The hotel is perfectly located with easy access to the beach, and it’s just a short distance from local shops and restaurants, making it ideal for exploring Agadir. However, what truly made my stay exceptional was the great staff, friendly photographer and amazing animation team. From morning activities to evening entertainment, they went above and beyond to keep everyone engaged and entertained. Their energy and enthusiasm were infectious, and they made sure that every guest, regardless of age, felt included. Special shoutout to the team for their fun games, dances, and shows that kept us entertained throughout our stay as well as, all the other staff always greeting everyone with a smile on their face! The overall vibe of the hotel was friendly and welcoming. Highly recommend it to anyone visiting Agadir!

Elena Soper

We had an amazing stay at the Allegro Agadir. It was a perfect January getaway. We loved all the food variations and theme nights. The animation team were great at getting people up and involved in lots of activities which meant we met people from lots of different countries and there was always something to do! They were a lot of fun to be around and they're an asset to the hotel.

Faye Jones

We recently stayed at the Allegro for a 3 night break. The rooms were spacious, clean and serviced daily. There was a small fridge in the room and bottled water on our arrival. Staff throughout the hotel were exceptionally friendly and helpful. The buffet style restaurant was great. There were local dishes daily and the food was varied including tagines, lovely salads, and freshly made pizzas. I don't eat meat but still found plenty of choice. I really enjoyed the freshly made smoothies at breakfast too. Occasionally some dishes weren't that hot but there was a microwave we used to warm up a couple things. The local beer and wine was nice and included in the all inclusive. The entertainment team did try to encourage us to join in with actives round the pool but when told no ( we planned on laying by the pool and nothing else) they respected this. Again, they were a friendly team. Overall we thought the Allegro was a great hotel, excellent value for money and plan on returning later in the year.

Caro Anna

Had an amazing time at Hotel Tafoukt in Agadir! The hotel is right on the beach, offering stunning views and easy access to the sea. The entertainment is fantastic, with a great team keeping the atmosphere lively, and there’s a club with a DJ every night until 5 AM! The food is delicious, with plenty of options to choose from, and the staff are incredibly friendly and helpful, always making sure guests feel welcome. The location is amazing—perfect for a fun and relaxing getaway! Highly recommend this place for a great holiday experience!

Marek Struk

This place is the perfect start to visit Africa! The service is very good with lots of entertainments. The food is delicious! Near the hotel is a beach with dedicated area for hotel guests. Amazing views. Finally, each evening there were different shows.

Sarah Martin

On arrival we were met with loud music, drunken people and informed we were in our room for just one night before they would have to move us. Luckily this was a one off. We had already booked and paid for an excursion the following day so were told to make sure everything was packed and they would move us while we were out. The initial room was a family room, it was beautiful, large and clean. Whilst out we were moved to another room which would naturally be smaller as just 2 of us. Again it was a nice room, good size and clean. Some minor repairs required but by no means affected the stay. All of the staff (apart from the odd one) were so polite, hard working and couldn't do enough for you. We paid all inclusive and are non drinkers, the rooms had kettles but only provided a satchet of coffee for the first night. The hotel is nicely located and a stones throw from the beach and local shops. It can get very loud at night from other activities outside of the complex which is no fault of the hotels. There is a large variety of Moroccan foods to choose from that are available during 3 different times per day, breakfast, lunch and dinner. The communal areas of the hotel are beautiful, a large seating area which all feels very opulent.

Maiara Oliveira

Great location - right next to the beach. Hotel also owns a private beach section with its own chairs and staff. Room service - available everyday without fail. Housekeepers were very nice, one even helped me with my back zipper! Food - variety of food however it will depend on the day but most of the time if you’re a picky eater like me, you’ll find something for you and if you don’t, there are lots of fast food places and/or restaurants nearby. Entertainment- lots of entertainment throughout the day and in fact the entertainment team can be quite persistent for you to join the activities but it’s okay to tell them if you just want to relax Services - there’s actuality 2 bars available, on by the beach and one indoors which I sadly only found about on my last night. There is also an ATM on site if you need to withdraw cash.

S B

Room design/ layout was cramped and outdated. Lobby was nice. Staff very nice. Location was in the prime area. Food was decent quality and had a great variety. Morrocan / beef Tagine night on Friday was the best dinner experienced in Agadir. GYM was top qaulity and very clean but opens at 9:30 which i find to be late as it clashes with breakfast. SPA was pleasant, Everyone was very nice. Alot of entertainment and a lively atmosphere. Beware of the KO cocktails and Hamed from the streets trying to rip you off with his excursions.

d paton

Beautiful grounds,exceptional views of the mountains on a clear day. Big apartments. Lots of swimming pools and water features, very green. Very safe with security gates and plenty old boys discretely positioned to keep an eye on things. The excursion team is exceptionally helpful. I would advise to use them as opposed to going it alone (outside the hotel it's not so safe) . The food is the best I've had at an all inclusive. It's princeply geared towards the French but English is also spoken. This is good because the French choose to argue about a lack of bread ,ignoring all the mutton, back legs of beef and giant turkey 🍗 legs on offer. The entertainment team are very hard working and do a lot of chatting with guests and dancing with grandmother's and grandchildren during the live entertainment. The bar staff are good, the groundsmen and army of cleaners and cooks are also brilliant. The whole team is a credit to the King of Morocco and the generation he has brought up. The workers at Valeria Dar Atlas Hotel all show the best side of the Moroccan people regardless of their role. The establishment is a credit to Morocco and how Morocco presents itself to the outside world.

Paulette Hakeem (Pj)

The weather was hot by day and cold by night, stayed here at the end of February beginning of March. First trip to Morocco great value for money hotel everything wasn't perfect but for the price I paid it was amazing budget-friendly hotel. The first room was too far for my daughter to walk. Requested another room it was perfect, the decor was nicer, the shower tray was not cracked and the shower was tiled. Nice hotel loved 😍 the food especially the outside grill fresh shish kebabs and grilled chicken with beautiful pizza, fresh salads and chips. Inside the food was great lentils local dishes, ice cream and the cakes were nice too. The entertainment team were engaging and made the stay really really nice The live band was outstanding. Shows every night discotheque for those who like a good dance which I do. I don't drink so I did not have to endure the long queue to get alcoholic drinks. I had just a great holiday a great place to go chill The grounds are well kept and there is a little pond at one end of the property😎

Shaun Roberts

All in all, an amazing hotel! Staff can't do enough for you. They go above and beyond to make your holiday and leave you with special memories. The entertainment team were brilliant and so good with people and their dancing in the evening was spectacular! Restaurant served good food, always plenty of choice for everyone! The waiters and chefs always on hand to answer any questions.

Funeral_ Prinny

Just come back from a weekend at this hotel, first time in Marrakesh and it was lovely. My partner and I aren’t big drinkers so we’re happy with getting water and Pepsi max and the occasional beer, food was wonderful with a great selection everyday! The room was spacious however got a little cold in the evening and we struggled getting the heater to work- but that’s our problem! Honestly have nothing bad to say about this place for a nice relaxing all inclusive hotel. If I ever go to Marrakesh again I wouldn’t think twice about booking again and I’ve already recommended it to friends and family!

Vicky Ho

Room is clean and good size. Beautiful landscape and good for a walk within resort after dinner, lovely sunset. Bring a kettle and cups for tea in room. Food is okay and plenty for vegetarian. Breakfast omelette is the best. Sausage in a lovely sauce. Stew lamb is tasty and fish are delicious cooked. Kebab chicken is superb. Rice and pasta are cooked right. Dessert is plenty to choose. Excursion can book on arrival with our easyjet rep or on site excursion centre. Animation team are good. All staff are nice.

CazStechy

Have been here 3 times now same hotel, the staff are all amazing and go out of their way to help with everything. Treated like family. Entertainment fabulous every night. Food to die for and my creamy coffees on tap. Suki and all the entertainment team are what really top it all off. I’ll be back without a doubt. Love it. Thank you for everything xx

Adrian woods

We came here for a big birthday celebration and the staff and hotel couldn't have done more. Baking a cake and having all the staff sing happy birthday made my mothers day so special. All the staff are fantastic and even if you didn't leave the hotel there is so much to do there. The food is great it's has a bit of everything and always fresh.

Susie Dunham

Absolutely brilliant holiday at Iberostar Marrakesh with my mum. The animation team in particular deserve a massive shout out - they are so committed to making sure everyone feels included and is having a brilliant time! The food is also tremendous! If you are thinking of booking - DO IT!

Catriona Condon

We had an amazing stay, the room was lovely and the food was great. The entertainment every night was very impressive, including a traditional Moroccan party. There is also a free shuttle to Marrakesh, which is very helpful! 10/10, I hope to come back again.

soukaina amz

I spent 3 nights at Iberostar and had a wonderful stay. The staff were friendly and made sure we were well taken care of. The rooms were comfortable and clean, perfect for relaxing. The food was great, and the view was amazing. The hotel had plenty of activities to enjoy, which made the stay even more enjoyable. It was a peaceful and relaxing experience, and I would definitely return.

Marie Blackmore

We were a party of three women and one 2 year old when we visited this attractive resort in early December, a great time of the year to visit. We were treated with dignity and respect by all the staff who do their utmost to accommodate you at all times. The resort is quite large with so much to do at all times, so one is never bored. Our two year old was kept really busy exploring the exciting pool areas and staff obviously love children. The food was good, the hotel clean and we elected to do a couple of trips whilst there. We went on a semi-sub on the Red Sea which was most interesting, although things looked a bit washed out owing to the tinted windows. Cannot be compared with the submarine trip in Barbados. We also did a shopping trip but beware, as you are a captive audience and things are expensive! All in all it was a most enjoyable experience and our thanks to everyone who made it so!

Ahmed Deedat

I stayed at Titanic Resort and Aqua Park in Egypt just before the Christmas half-term with my BIG BIG family, and honestly, it was an amazing experience. The resort was really accommodating, and the lobby was absolutely stunning. Even though Egypt is a Muslim country, they still put up Christmas decorations, which was nice to see. It created a great atmosphere, and even as Muslims, it made us feel included in the holiday spirit. The night manager was honestly the best! We ordered food, and he even gave us his number to contact him directly—top-tier service! 🤣🤣 Definitely a 5-star experience. We were in the lobby until 2-3 AM, being loud and just chilling, and the staff didn’t mind at all. In fact, they even came over to serve us drinks, which made the whole experience even better. Now, if you’re a beach lover like me, this is where it gets a little disappointing. The beach closes at 5 PM, and you have to take a 20-minute shuttle to get there. But you know me—I decided to walk there at 10 PM one night, and after a 30-minute walk on a highway with no footpath, I got there just to find the whole beach completely shut. SADLY, SADLY. Other than that, everything else was perfect. The rooms were great, the service was top-notch, and the location was spot on. We were just a 10-minute walk from a mall, which was super convenient. Overall, I’d 100% come back to this resort. Thank you for having me! I’ve attached a few pictures of the resort.

Marta Karkowska

Staff is absolutely amazing, friendly and helpful! Rooms are clean and spacious. Food is amazing and so various that it's difficult to get bored or even choose what to eat :D Pools and slides are so many, that it's not too crowded. There are shops in the hotel and very close outside. Highly recommended!

Kashmiri recipes cuisine & vlogs

“An Unforgettable Stay at Titanic Aqua Park Resort!” Our experience at Titanic Aqua Park Resort was absolutely top-class! From the moment we arrived, the hospitality and professionalism of the staff made us feel truly special. The rooms were spacious, clean, and well-maintained, offering all the comforts needed for a relaxing stay. The variety of food at the restaurants was outstanding, with delicious options catering to all tastes. The highlight, of course, was the aqua park! The slides, pools, and entertainment facilities were fantastic for both kids and adults. It was a perfect balance of fun and relaxation. The overall atmosphere was lively yet peaceful, and the attention to detail in every aspect of the resort was commendable. I highly recommend Titanic Aqua Park Resort to anyone looking for a luxurious, fun-filled getaway. We’ll definitely be returning!

Zigmas Pacevicius

We stayed at Titanic Resort & Aqua Park at the end of February and had a great family vacation! Rooms & Cleanliness We booked a family XL room, which was cleaned daily to a high standard. Housekeeping did an excellent job, and everything was always fresh and tidy. Staff & Service The staff were very polite and caring, making the stay even more enjoyable. Food & Dining The food selection was huge, with a mix of local dishes and familiar options like French fries, pizza, omelets, and burgers. It was impossible to try everything! ✔️ Tip: The grill area outside was our favorite—definitely worth checking out before each meal. ✔️ Each evening had a theme buffet with some unexpected fancy dishes. A la carte restaurants: Italian restaurant ❌ – Wouldn’t recommend it, as the food didn’t feel authentic. Mongolian restaurant ✅ – We really liked it! (Even though it felt more like Chinese cuisine.) ✔️ You can book two different A la carte restaurants per visit, but reservations are required. ✔️ 24/7 Bar near the reception was a great bonus! The non-alcoholic cocktails were a highlight—delicious and with plenty of variety. Amenities & Entertainment Pools: At this time of year, most pools were too cold, but the heated pools were more than enough for us. Water Slides: Even though not all were working, there were still plenty for both adults and kids to have fun. Spa & Beauty Salon: The spa peeling service was good, but hotel spa services in general were quite pricey—you could get the same treatments 2-3 times cheaper in the city. The beauty salon was disappointing. Services were rushed and lacked quality—manicure & pedicure in 1 hour, and a full haircut (beard + 2 kids' haircuts) done in 1 hour, yet the price was the same as professional services back home. Beach Access The beach is located at a nearby Titanic hotel, with a shuttle bus running every 30 minutes. The sandy beach and crystal-clear water made it worth the short trip! WiFi & Connectivity ❌ WiFi was terrible. We were limited to 4 devices (for 4 people), and the connection was so slow that even 360p YouTube videos lagged. ✔️ Recommendation: Buy a local SIM card (20-30 GB) and use one device as a hotspot to share internet with the family. Overall I would definitely recommend this hotel for families, as there is plenty to do for both kids and adults. While there were some minor drawbacks (WiFi, beauty salon, Italian restaurant), the great food variety, friendly staff, and fun water activities made up for it.

John Turner

The hotel is well located to all restaurants and bars. The food is very good and the hotel is spotless.The entertainment team makes the hotel they all work very hard to make your holiday. The entertainment in the hotel is ok, but the show the entertainment team performs on a Thursday night is outstanding. Franklin is so professional in what he does in the show. Jenni and Raquel are in the kids' club, and they are fantastic with the kids. You can tell that all three of them want to make you have the best holiday. I would definitely return to this hotel as we were made to feel so welcome by the whole entertainment team.

Julie Marsh

Hotel is OK but a bit dated, and the restaurant has more of a cafeteria feel rather than a 4* hotel dining room. The food was fine, although it got a bit boring after a few days because there wasn't much variation. The sunbeds need re-covering and they could do with toilets near the pool rather than only 2 public toilets in the hotel itself. The location however is great - you can see the sea at the end of the road and it's an easy, flat walk to beach, shops and amenities

Debbie Duerden

This is on the website as a 4 star. How it got that I'm not sure, backhander or some other way, who knows. The rooms are very old and need updating and the smell is musky and damp its everywhere making clothes smell etc. The service is there when staff feel like helping. I've set my own table every day to eat a meal, and the room in the restaurant isn't enough for the guests that are here. The dining room is chaotic as the setup is all over the place. Three of us had omlettes for breakfast, and shortly after, all ended on the toilet with dodgy stomachs. The food is average once an item is finished nobody seems to want to fill it up again. The sun loungers around the main pool are awful to lie on, really uncomfortable. They have three metal bars on the back and each bar are hard and so uncomfortable. Bur the area is lovely and all surroundings are nice to look at, plenty of shops and restaurants etc. We would recommend coming to Lanzarote but not staying at the hotel.

Sean B (Seán B)

Very happy with our stay at Relaxia Olivina. Staff were very accommodating. Rooms are a little dated and lacking electrical outlets, but not a big deal. Will definitely return.

Emily Blyth

About 20 mins (by taxi) from the airport, 300 metres from the beach the hotel is ina great location. The staff are so friendly and helpful, the entertainment is great and the facilities within the complex are brilliant. The food is delicious, lots of local and traditional dishes as well as other European food. We stayed in a superior room overlooking the main pool area and the views of the sunsets were beautiful. It was clean and well maintained, traditional. While we were there the entertainment team hosted evening parties, live music and a fire breathing show, something different every night. During the day there was archery, pool and table tennis. Lots of space and sun loungers round the main pool as well as two others to choose from. We had a great time and would love to come back 🥰

amy

Positives: - our room was amazing, we were given an upgrade onto a private riad pool and it was beautiful. -other pools are great, there is also a heated one for use -cocktails included are very tasty! -animation team are good and engaging -free shuttle bus to the centre which you can book the day before Negatives - Food gets abit bland and a lot of it was undercooked such as potatoes and vegetables - Bathroom always smelt of sewage, understand this might be hard to fix but it felt off putting -You had to pay for tennis / badminton, other places this has been free to use for hotel guests

Kelly Richards

We have just returned from a fantastic 6 night stay at the hotel. Food and drinks The food was beautiful, there were lots of different options and different themed nights like Morrocan, Asian, etc. We also experienced the Morrocan restaurant 1 night, the service was great, alcohol is great, and food is lovely, but the food in the main buffet restaurant is just as nice. Bonus here was the live music player and decor. It feels like a night out away from a buffet restaurant. The Alcohol was good and strong. They had nice wines, cocktails, beers, Gin, etc. The restaurant staff were very friendly and helpful, always smiling. The hotel grounds are well maintained and offer beautiful scenery. The hotel rooms are very comfortable, clean and nice decor. The swimming pools all look lovely, we used the heated swimming pool during our stay. The animation team was friendly and provided a good atmosphere to the hotel. Obama is lovely and always made an effort to chat with us. Entertainment at night was good. A dance show by professional dancers most nights, they were fantastic. There was also a kareoke night, wine tasting night, white party night, games, music, and opportunities to dance the night away. Weather Perfect week of sunshine and warmth There is a free shuttle bus that you can pre-book with reception to go to the local medina in Marrakech. Overall, we had a wonderful week in this hotel, and we will definitely look at returning in the future.

Ambiya Begum

Advertised as a 5 star hotel but we have found that it is lacking basic amenities and comforts. For starters, the rooms smell of poor sewage as a result of the piping and drainage in the bathrooms and the general decor is tired and dated. Little things like the lack of toiletries missing and having to ask for an iron. The food is abysmal, supposed to be a different cuisine each night but pretty much the same bland foods rolled out night after night. Cannot get a hot drink other than at breakfast but even then the coffee machines are broken or only serve a weak cappuccino. The service from reception staff when we called from our room was atrocious, as we were told to ‘wait I will call you back I have guests here’ on more than one occasion. Also housekeeping are incredibly slow with getting round to stuff like bringing towels or refreshing the room. The staff at the restaurant were fantastic however. The waiters and service staff were welcoming, accommodating and would regularly go the extra mile to make sure we had a comfortable meal. And lastly, the spa was also great, very welcoming and made us feel comfortable. The treatments they provided were also great. All in all, don’t think we will be back again due to the lack of basic comforts expected in a 5 star stay. Would probably look for a more comfortable stay.

Hafees Hussain

My stay at Kenzi was nothing short of exceptional. From the moment I arrived, I was greeted with warm hospitality and a level of service that made me feel truly valued. Every aspect of my stay was thoughtfully curated to ensure comfort and luxury. The dining options were outstanding. The breakfast buffet offered a wide variety of delicious options, and the staff went above and beyond to accommodate. Every team member I encountered was friendly, professional, and genuinely eager to make my stay as enjoyable as possible. Special mention to Obama/Ali. The amenities were also top-notch. Kenzi offered an experience that I will cherish for a long time. I highly recommend this hotel to anyone looking for a luxurious, memorable, and special getaway. Thank you, Kenzi, for making my stay unforgettable!

K R D

Average hotel with average rooms and an average service. All inclusive but staff seems to be frustrated when you order again and again as if they are paying from their pockets. Check-in process quite cumbersome. There are better resorts around for the same price. We were here for 4 nights and 5 days. Food options are also average, we have been to other resorts and food on all inclusive basis and food options were really really good there. A lot of options was repetitive. Entertainment team makes an effort but everything is in french (kids disco, games) and can be a little frustrating for children. Our kids lost interest pretty quick as he didn't understand a word of what was going on. Even the songs they were playing in kids disco were french, you might as well declare this as french only resort. Some of other resorts we have stayed in Marrakech has better mix of staff and entertainment.

Georgina Hill

What an amazing week we have had at the Labranda Suites, the room and service has been absolutely amazing, especially from Alejandro at the Bubbles Bar who provided us with helpful advice for our excursions and speedy service every evening with our drinks. The animation team were friendly and the events were so much fun and also nice that there are adult-only events too! Although an extra cost, we thoroughly enjoyed our visits to the sunset champagne bar which had a spectacular view and a great selection of cocktails. The rooms are spacious and comfy and well-maintained and the location is a stones throw away from anything you could or would need. Thank you for making my first time in Tenerife so fantastic and I do hope to visit again in the future!

Kay Brackett (Vikingpurplepenguin)

We had a lovely family holiday here Feb 2025. On arrival we were upgraded to a larger suite. Reception staff were a little slow, and the staff at the pool bar on the family side could have been a bit friendlier but overall a fantastic place to stay, only a quick walk downhill to the beach. Loved it and my kids had to be dragged out of the pool every day. Having an adult side and a family side to the hotel is wonderful - I didn't have to worry that my children were annoying anyone at any point. Plus it created an escape for me to go enjoy rooftop yoga without the children as it was on the adult side. I'd highly recommend this hotel and would stay here again.

Raluca Mirancea

We stayed in a family suite room for 7 nights in Jan 2025. We enjoyed our stay, the staff is very friendly, the food is very good and with a lot of options for all tastes. The entire hotel is very clean, the rooms are cleaned very well. It was my daughter’s birthday and they surprised us by letting in the room a mini cake, some drinks a birthday card. It was so nice from their side. The night entertainment is nice also, a mini disco for kids every evening followed by different activities - bingo, magic show, games, karaoke, circus, etc. The only thing that was not well though was the game nights - the games are chosen to get 2 men in the final so can drink beer quickly in the final which is not fair for the ladies. But the entertainment team is really nice, they share a lot of positive energy and most of them seem to really enjoy their job. Kudos to Rachelle and Johnny, and to the lady with the magical show and the circus team. Overall we had a good stay and we recommend to others.

Mike Nefkens

Have to agree with the previous poster, surprised others haven’t mentioned it before, the music is LOUD, it’s like trying to sleep in a bar. Bring earplugs if you’ve already booked and maybe they will help a bit, but if you want a relaxing / peaceful holiday, I’d recommend checking reviews thoroughly and look elsewhere. Shame as it has potential, rooms are eOK, staff are friendly, but, not everyone wants loud music in their room all evening.

Belinda Parkes

Great hotel in good location. We were half board and the food was ok. Good animation team and entertainment most days. Lots of available sunbeds. Swimming pool clean and warm enough. The reception staff were great upon checking in but didn't know how the paying for drinks worked in the restaurant being half board. Seemed a bit strange. We had a good time. The rooftop bar was brilliant, amazing sunsets and the staff up there were fantastic. Nice to sunbathe in the day as well, when the bar was closed. ( Adults only)

Barbara Dempsey

If Carlsberg did hotels . . . Excellent in every respect. The staff throughout the complex were so friendly and helpful, (special mention to Julia in the Spa and all the reception staff especially Carmel/Carmen and a very tall gentleman who spent the holiday writing directions for me on maps!) The food was delicious, fresh and varied, and for those, like my husband who likes his mouth burnt off, there are microwaves. We didn’t book the speciality restaurants because we were only staying for a short time and they were booked, but we could have if there had been a free slot, for €15 per head, which is still incredible value. (They are free in the inclusive package if you are staying for at least a week). Everywhere, inside and out, was scrupulously clean and the cleaning staff were very courteous and friendly. We had access to a lovely quiet lounge where there were nibbles, drinks, tea, coffee, and a lovely calm atmosphere, which we really appreciated. I’ve no idea why we qualified for this treat, but we appreciated it! An absolute gem of a find, and hopefully we’ll return soon. We frequently stay in Tenerife and have never had a bad experience but this hotel was a definite 5* and ten minutes from the airport.

George Fielding

We booked 6 nights all inclusive at the Alua Atlantico. Checking etc was all very good and smooth, when we tried to book one of the a la carte restaurants of which there are three we were told as we were only there 6 nights we were not 'eligible' you have to be there 7 nights! There was an alternative... Pay €15 per person for the restaurant of choice. The buffet restaurant did provide a wide array of food, including a salad table, two soup dishes, pasta dishes plus two dishes cooked whilst you wait. There was always something you could find to eat but sometimes the food was lukewarm from being out too long. A wide selection of desserts were also available Rooms were clean, well looked after very the cleaning staff, the bar staff were always attentive to your needs when supplying the all inclusive drinks Entertainment was a bit mediocre and having to sit through a junior disco thrashing out some music was sometimes painful. As the holiday was booked only a few weeks before, it served the purpose of a relaxing / recharge the batteries holiday. Would we return? Probably not.

Andrew Marjoram

Exceptionally clean room. The rooms had everything I needed. I didn't notice the fridge until I left though. The easy to pull out drying rails on the balcony were a nice thought too. The rooms were cleaned to a very high standard every day and tea & coffee topped up. The nice touch of two free bottles of water were appreciated. There was also cold water available from dispensers around the hotel. All the staff I came across were so friendly & efficient. I was all-inclusive and the food was amazing with a very wide choice with daily changes to the menus. I saw a lot of negative reviews about food not being hot enough, which is just not true. And anyway, I saw at least one easily accessible microwave to heat to required liking if necessary. The facilities were superb. I used the indoor pool every day. There was always available sun beds and outside pools were lovely. I would thoroughly recommend this hotel and hope to come back again one day.

Kevin Weir

Very clean room, cleaned every day. The hotel is clean and well kept. More than enough sun beds to go around. There’s enough choice of food, so you can find something for everyone, tea, coffee, snacks and drinks available all day. We were there for 11 days and enjoyed our stay, we spent a lot of it at the adult pool, as we went without kids. It was quieter, for us.

Horatiu B

Wonderful hotel - spotlessly clean all around including the he room, bathrooms, pool area. Good size bedroom for 2 adults and one child. Cleaned every day and fresh towels. Food was excellent, always something you will like. Pools are fantastic. The entertainment team - excelent! Good job guys and thank you for keeping up busy with different activities all day long. Overall a lovely holiday, well organized, friendly staff. Thank you everyone!