Winter Sun Holidays

Sally Wright

Just arrived home from this hotel with my two young granddaughters. It was everything I expected, the hotel staff & entertainment team was fabulous and friendly. The food was great for AI. My only complaint here would be the children's section was the same every evening, but, that is just my opinion! The family rooms were great and spacious, towels changed daily if required. My only major complaint would be other guests - they reserved sunbeds around the children's pool were there are the least beds, for hours on end unattended. This is rude and disrespectful to other guests with small children. This needs to be addressed by the management. All round fabulous holiday and I would definitely return.

Sue S

VERY HARD BEDS. We just returned home from 1 week at Sol Lanzarote. The mattresses in the room were very hard and difficult to sleep comfortably. Woke to severe back and hip pain. The hotel is otherwise a very lovely hotel. Loved the decor of the room and hotel. The staff are very friendly and attentive to their guests. The food selection was wonderful, we enjoyed all of our meals. I would love to return again and again IF new mattresses were installed in the guest rooms. Lovely pool and lounge area, again staff are wonderful keeping great care. The Ballywood show and poolside festival show were spectacular!

Steve Dennis

Here now No drinking water in our room! No way is that 4 star service! Kettle but no condiments! Teenangers riding E Scooters around the pool & inside the Hotel! Nice to beach Still time to rectify my review Edit: 25/12/2024 Thank yin for removing the e scooters round the pool. Must say I'm impressed by the animation team. Really good effort and energy from the team. I paid €30 to have drinks like water in the mini bar- bottles that came with bottle tops that need a bottle opener! 🤦🏻‍♂️ I've taken coffee from the restaurant to use in the room, but no milk sachets. Food is nice Service is respectful Location to the beach is brilliant! Edit: Christmas dinner was a disaster! Less said the better! Repeat again: Having water bottles in our room that need a bottle opener to open! No use to me or my 8 year old daughter when we are thirsty in our room at night? After paying €30 to have drinks in our room P.S. we are meant to be all inclusive

K De Groot

Lovely, friendly staff. Great veggie food - much better than other places and great variety. Room size very good. Great location facing the sea. Thank you all very much I would come here again! Edit: Thank you. And I wish the staff all the best in their endeavours with striking today.

Chris Wilkie

Great hotel, nothing was too much of a problem for the staff. Food excellent for a 4 star. Plenty variety and all cooked properly. Cruzcampo beer on tap, I was sceptical at first but had a nosey behind an unmanned door and sure enough kegs of the stuff. Pools could do with a heating in winter months. Location is great with plenty bars and restaurants nearby. Only flaw is poor drinks choice when it comes to spirits

Ярина Миронченко

After the rest, I had a very pleasant impression. The room was spacious, the furniture and plumbing were in good condition, cleaning was done every day. The staff was extremely pleasant and friendly, the cleaner surprised me with figures made of towels every day, the animation team was great, they held fun interactive activities and set a great mood, Thomas, Kira and Adam are very cool) The choice of food is quite large, it was delicious, the waiter Sameh is attentive and friendly - a real professional with a very kind heart. The disco on the territory of the hotel is only twice a week, but you can go to the after party every day for an additional fee to another hotel or club. There are different performances almost every night, we liked the fire show the most, it was amazing) The hotel territory is very beautiful, green and well-groomed, many pools. The pools are clean and large with different depths, lifeguards are on duty for your safety, there are fun slides that lead into the heated pool.

Daria Dulgheru

I stayed here for 7 nights. I really liked the place. They have two heated pools outside and an aqua park which is pretty fun and usually empty. Their gardens are absolutely beautiful. I found the place to be really clean and well maintained. The room was beautiful and it was cleaned daily. The staff was really nice, especially their waiters. They have so much energy. Regarding the beach part, they have a private beach and a bus coming every 15 mins to take you there. It is a 5 min drive to the beach. The food(although repetitive) is tasty . They give food like guava, shrimp, fish, melon and much more .. What i would change is the fact that there allow people to come and sell you stuff. They sell you juice or a party even when you are at the table eating, this is not normal. But besides this, everything was amazing. To be honest, I do not understand the bad reviews

Heather Maclean

Absolutely excellent stay, pools great, plenty of sunbeds. The food for an all inclusive was great and plenty of choice. The staff are very attentive and can't do enough for you. The rooms are cleaned daily. Excellent holiday. Definitely recommend 🌞🌞🌞🍻🍺🍻

linto joseph

I stayed at the Royal Lagoon 5-star hotel for 7 nights, and my experience at this resort was absolutely disappointing. As an Asian, I felt that I was treated poorly, while white guests and those from the European Union received much better service. Regarding the accommodations, the rooms were small and had a foul smell in the bathrooms. There were only one or two towels for three occupants in the room, which included myself and my two children. Throughout my seven-night stay, the sheets were never changed. When it came to the food, breakfast was always the same with no variety. There were different options for lunch, but I was out most of the day and did not have a chance to explore them. Dinner offered various kinds of food, but my experience with the service was lacking. One morning, when I asked for coffee, the server shouted, "What do you want?" He brought me coffee without sugar, which I requested, but he simply threw the sugar packets on the table. I found this behavior very unprofessional and not what I expected from a five-star hotel. On another occasion, I ordered whiskey with Seven Up at the pub but was served tequila instead. Upon realizing the mistake, I brought it to the bartender's attention, but he informed me that there was no whiskey available. I expressed that I should have been informed of the substitution. I was also offered a complimentary international cuisine meal one night. I ordered a Greek salad, onion soup, and mixed kebab, but did not receive the soup. When I inquired, I was told that the chef had discarded it. Moreover, while other guests received their mixed kebabs served in hot cast-iron plates, mine was served on a normal plate. I waited nearly an hour for my food while white guests, who arrived after me, finished their meals and left. Eventually, I left without eating anything that night. In terms of Wi-Fi, there was no service in the rooms; it was only available in the main reception area. I found this resort to be more accommodating for white guests than for Asians or Africans. The alcohol served was of poor quality, and if you wanted a recognized brand, you had to pay extra. The nighttime entertainment was also very lacking; management stated that it was not the proper season for good entertainment.

Marie Christian

We had a lovely time back in January. Hotel could have been a bit cleaner and managed a bit better but it was ok. The staff were amazing. Mohammed at the pool bar, & Mohammed in the upstairs bar playing the football. Siad in the restaurant, & ajeep our room cleaner. & ramadan around the pool, he was so helpful & kind. Helped us book some tours etc. also the man who helped us with our cases I can’t remember his name. He really looked after me one day when my little boy wasn’t well (teething). They all couldn’t do enough for us & our little boy. They made the stay 100% better. The hotel grounds are great but the entertainment was rubbish really not much going on. Don’t know if this is because it was winter. My boyfriend & his friend got me and my friend flowers for our birthday deliveries which was a cute touch. The security guards were really friendly too. The food was good enough for us but we arnt really that fussy. The outside kitchen was nice fresh food being cooked & the pizzas were really good. We would go back to this hotel purely for the staff. X

Carol Smith

Just back from this so called 4 star hotel !!……. We won’t ever go back here ! The reception staff rude not helpful at all, we didn’t receive any information pack, our room was a sea view above the bar area very noisy ! Rooms are very dated and basic, we did get clean towels everyday but our bed linen was never changed the whole 10 days we were there. The restaurant looked like a motorway truck stop cafe! With very little food options although I did find something to eat sometimes. The drinks are disgusting …. Cheap wine ! Beer was flat and didn’t taste that good. However the sunbed guys were great and always had a smile, as did the beach barman. Our flight going home was at 21.45 and had to be out the room at 12 noon! We asked to keep our room and told the night before we could …. Then the next morning we couldn’t as it was full (which I didn’t believe) maybe if we had offered a bit more of a tip ! All these people want is your hard earned cash !! Only good thing about Egypt is the taxis are really cheap …… the airport is an absolute joke they treat you like animals, miserable rude horrible people !!

manuel zabilev

The hotel is nice, rooms are clean and tidy. First impression was when we arrived and the man who brought our luggage to our room asked for a tip. When I gave him a tip he was not happy and become very rude. During all days in the hotel we were asked for money and bothered to drink freshes that we didn't order but had to pay after. White wine always finishes and we had to drink sparkling water on an all inclusive basis. First evening we were refused white wine from the buffet in the restaurant as we paid for all inclusive. On the beach we had no time to relax because lots of people were coming one after another to offer something and were so pushy that it was very hard to get rid of them. First and last time in this country. Disgusting people, most of them looked at us like " walking wallet" trying to sell something 😒

Кристин Великова

Honest Review – Mixed Experience The hotel had a welcoming staff and a beautiful beach view from our room, which we really appreciated. However, the hotel itself felt quite basic and didn’t really live up to a 4-star rating. It was fine for the price we paid, especially since we spent most of our time exploring rather than at the hotel. One disappointing experience was on our last day when we were unexpectedly charged for two cheap, tasteless drinks. A friendly staff member initially assured us it wouldn’t be an issue, but when the receptionist changed, suddenly there was a problem. Given that we barely used the bar during our stay, this felt unnecessary. We ended up going to the nice café next door instead, where the drinks were much better anyway. Overall, an okay stay with a nice view, but some aspects of service and quality could definitely be improved.

Yin xoxo

I had a really good experience in this hotel! I was in room 4160 and the room was good. The beds were good and clean and the water became warm immediately. Also the kitten in the lobby is so cute!

Charlie Oldnal

The food is inedible, there are no locks on the doors, the pool isn't heated and, as it is primarily in shade, it's essentially an ice bath and unusable. You also can't use the beach as there is a constant walk of jellyfish on the sand - I would assume they are as present in the ocean. The hotel was full of stray cats that scream all night, the WiFi is only available in one room and doesn't work, touts are allowed free reign and are everywhere, and there's a general lack of safety. I'm not sure why it's allowed as a destination.

Lilyana Stoyanova

Great location, right on the beach and 10-15 minutes walk to restaurants, bars, shops and the main strip. The suites with sea view are really great, clean and spacious. You get a living room with a TV, kitchen area, big bathroom and spacious bedroom with another TV. The balcony is also quite big. Facilities are good and the staff is attentive. There is a really wide variety for breakfast. I was very pleased with all the options: hot breakfast, continental, cereals, breads, omelettes, churros, toasties, fruits, desserts, etc. If I have to provide any constructive feedback, it would be the amount of ants in the kitchens/rooms and the spa is not really inviting or anything I would go for. The entertainment in the evening can also be improved, it is a bit dead.

Linda Wilkinson

Our stay here in March 2025 for a week was great, it was our first time in Fuerteventura, the room was very comfortable, the towels changed daily and the sun deck large. Also the bonus; there were no “sunbed wars” the location was within 10 minutes walking distance to the Commercial centre, with lots of restaurants and bars. The receptionists and bar staff were friendly and spoke great English. The only downside: we were booked in for bed and breakfast, and by the time we gathered, tea, toast cooked breakfast etc, something was usually lukewarm. We wouldn’t let that put us off and would definitely come back and stay here again.

Steve Harvey

Our third visit to this hotel and once again a great experience. Rooms are very clean, comfortable and welcoming and if you stay in one with a sea view the outlook over the bay is amazing. The staff are friendly and very helpful. I've no doubt that we will visit again.

EB P

Just returned from a four night stay at Las Salinas, would thoroughly recommend. The food (we were all inclusive) was absolutely wonderful; so much choice and lots of amazing fresh fruit and salad every day. All inclusive guests can help themselves to soft drinks, hot drinks, beer and wine from one of the several all inclusive stations, and we absolutely got more than our moneys worth on food and drink being all inclusive. There were plenty of sunbeds and tables at meal times, the hotel was relatively quiet which was lovely. Staff were all very friendly and hospitable. We had a massage and used the indoor pool on one day which was by far the warmest indoor pool I've ever been in, it was wonderful in the spa. The only thing I would have liked to feedback to the hotel, is that in winter months the spa / indoor pool is closed Sunday and monday; the weather was quite cloudy on both of these days and I would have loved to use the indoor pool on those days, as the outdoor pool was far too cold, and we were only there for four days. Lovely hotel, clean, tidy, amazing food, 30 mins by shared transfer to the airport, would recommend!

mandy dalley

This hotel is great, the rooms are cleaned every day and that includes the bedding and towels. Staff are very friendly. The food is delicious and you can have as much as you want. The only problem I did have is that the 3 pools ate very very cold. And the pool bar music is very loud. And the staff at the pool bar aren't that friendly and a bit unhelpful. But apart from that I really enjoyed my holiday and booking again for next year. The hotel is right next to the beach and we tended to go into the sea instead of using the pools. The staff work very hard.

Maryam

We thoroughly enjoyed our 10 night stay with Amwaj Oyoun hotel! We were kindly upgraded to a deluxe family room for no extra cost, which was spacious, modern and had a great view of the pools. There was a great shower, comfortable beds, and housekeeping was wonderful (Walid was very thorough and kind). The beach was a short walk away - and yes the tide was low, which meant the water was around knee depth but did get deeper if you walked in further. We walked in with our flip flops which was super easy. You were able to book sea activities like diving directly from the hotel which was convenient. There are a few restaurants available - we were upgraded to have access to the premium restaurant which was definitely worth it. The breakfast was great, lunch and dinner were ok, but did have access to fresh pizza and pasta - which were made upon request. The staff are all very friendly and hospitable. Amr at the front desk was always available for whatever we needed, and was so lovely and helpful. The hotel is next door to the Rixos and it’s in a very central location near many shops, restaurants and cafes.

razan traboulsi

My stay at Amwaj Oyoun Resort in Sharm El Sheikh was incredible! The resort is stunning and relaxing, but the entertainment team truly took the experience to the next level. Their energy, creativity, and daily activities kept everyone smiling from morning to night. Can’t recommend this place enough — already looking forward to my next visit!

محمد الشراري

It was amazing vacation. We like this hotel . Very clean beach and pool area. Tasty and different food. Here you can choose which food you want. Thank you animation team. Every day different activities and very interesting show in night .

Maria Fereshtyan

It was amazing holidays. We had fun every day. Personal was very polite and disponibile, food in the restorant was good and varied, lot of vegetable and my favorite guavaaaaa. Animation team was wonderful especially Ksenia, she was very nice, disponibile and funny. Resort was very nice and looked after well very green. Thanks for everything..we come back soon.

Эмирлан Балагазов

I had an amazing stay at the Amwaj Oyoun Resort & Casino! The staff was incredibly friendly and welcoming, always going above and beyond to make sure we were comfortable. The resort itself is stunning, with beautifully maintained gardens and plenty of space to relax and unwind. The animation team was the highlight of our trip! They were full of energy and organized fun activities throughout the day, keeping both kids and adults entertained. Special thanks to Amal, who truly stood out with her positive attitude and professionalism. She made every activity so enjoyable and created such a warm and inviting atmosphere. The evening shows were fantastic, with a great variety of performances that kept us looking forward to every night. The combination of lively entertainment, wonderful staff, and a beautiful setting made our vacation unforgettable. I highly recommend this resort to anyone looking for a perfect getaway!

Sayed Anwary

We enjoyed our stay at Parrotel Beach Resort, we were thoroughly impressed by the exceptional guest relations team. From the moment we arrived, the staff welcomed us warmly, making us feel like part of their family. The reception team is very helpful and supportive. The resort itself is beautifully maintained, although you can not say it’s 5* but the spacious rooms offering stunning views. The housekeeping team consistently provided high-quality service, often surprising us with delightful towel art on our beds. The beach area is pristine. Overall good experience.

Jemeral Davidson

We stayed here ending of March 2025 for our honeymoon. By far Egypt has been our best holiday. I will try to explain as much detail as possible. It’s important to know that when arriving into Egypt you will get hounded or offered a service to carry your luggage ( for a fee) just remember NOTHING they do for you is free. The staff in airport are abit rude, stand offish and might give u a second thought before reaching your hotel but don’t let this put you off. This hotel is a 5star resort ( would say more 4*) I do agree that the bedrooms are very dated and spoil the look of the actual hotel. Although, after searching some of the reviews some of the rooms are actual modern in design, we just got unlucky. However, I am not complaining as it was very clean, spacious and the bed was extremely comfortable, we just would have liked a better room considering it was our honeymoon ( receptionist was informed). Room service is available all day and rooms are regularly cleaned and at your own choice this can be declined. The house keepers are very nice, always smiling and accommodating to your needs. Hats off to them for doing what they do especially in that heat and cleaning so many rooms. You do have a safe in the room which gives u a peace of mind. The hotel resort is beautiful, nice big pool, sauna area, gym, very close to the beach and just overall clean, with beautiful views. The beach is a beach lol lovely sand, nice clear blue sea with daily entertainment ( Zumba, big speakers with music, volleyball etc). Can get very loud so avoid the beach if looking for more peace. Negative point- when you are relaxing on the beach some staff will approach and ask you to pay for massages or excursions ( this happens on a daily). Personally found the massages in the hotel to be overpriced. This is something I wouldn’t have again as defo had much better for less. Mustafa who works by the pool side he is amazing, he was always laying your towels down, finding you beds to lounge on, bringing your drinks over. On out last day we never got to see him to thank him or gift him as assuming it was his day off. A fair few nice staff in the restaurants however some have similar names so no point in mentioning names as will be hard to identify which one this refers to. One staff is always smiling non stop I’m sure everyone who has been will know who were on about. You get a choice of attending a fish restaurant or Italian restaurant once during your stay within the resort which is a nice addition. The Italian setting was lovely in terms of atmosphere may I add and would have highly recommended but my partner was extremely unwell after our visit there ( diarrhoea luckily this was the day before us leaving and this sickness lasted a week even once we got home) he ate fish and i never so I’m convinced it was there. The food was brought out very fast so I am not convinced this is made fresh and could be left overs from previous days?. It’s nice to tip the staff if and when you can as they do work non stop and really hard as well. With us being from the uk their salary a month time is shocking. We went during Ramadan and honestly the staff were just pleasant, greeting, smiling, helpful, and very hard workers. The manger should be proud and appreciate the staff and the service they all provide. We feel it’s important to leave a honest review of the hotel, what’s around, distance, cost, negatives and positives as when booking a holiday you want to get a good experience. I would defo recommend this hotel and for sure we would return in the future, you won’t be disappointed. One to remember and as stated above Egypt has been our best holiday. Parrotel beach resort we shall see you soon. Bonus they have shuttle buses that you can request at reception to take you to your rooms.

Iwona Kamińska

Big disappointment – definitely not a 5-star hotel. Dirty dining areas, lack of plates, cutlery and glasses. Long lines, old coffee machines barely working, overwhelmed staff. Food was repetitive and often reheated – only the soups and salads were decent. The pool snack bar was almost always empty – no pizza or fries available. Pool and beach bars looked dirty, drinks were served in tiny plastic cups, and larger ones were just rinsed and reused – very unhygienic. Best to bring your own cup. Rooms were spacious but worn out. Beds were fairly comfortable. Key cards kept demagnetizing – only after complaints were we given two per person. Wi-Fi was weak, especially by the pool. Toilet paper had to be requested – never restocked automatically. Staff heavily expected tips – from cleaners to bartenders. Hotel mainly targets Russian tourists – staff always spoke Russian first. Evening shows were embarrassing and childish. Hotel taxis cost up to 2x more than local ones (same quality). On the bright side: clean pool, nice garden, good weather. Bottom line: not recommended. Either pay a bit more for something truly better, or go for a 3-star hotel and at least know what to expect.

Levi Stephen

Not a Five-Star Hotel – More Like a Three-Star at Best We recently returned from a seven-night stay at this hotel as a couple, and unfortunately, it did not live up to its advertised five-star rating—at best, it’s a three-star. Check-in was quick, but we were asked to sign a paper stating that our room was in good condition before even seeing it, which we found very strange. Upon entering the room, we were initially pleased with the spaciousness, but that quickly changed when we noticed how dirty it was. There was hair everywhere, and the bathroom was in desperate need of renovation. Taking a shower was a nightmare, as the entire floor flooded due to poor drainage. Housekeeping came daily, but rather than a proper clean, it felt more like a quick tidy-up, which literally just involved making the bed and replacing the toilet roll. On multiple occasions, they forgot to leave fresh towels, which was frustrating. The food was incredibly repetitive, and after a few days, we struggled to find anything appealing. As for entertainment, it was practically nonexistent. In seven days, we saw the same show twice, and evening entertainment only lasted an hour and a half. During the day, there was only one session of volleyball, yoga, or dancing, but the music on the beach was unbearably loud, making relaxation impossible. The hotel grounds are well-maintained and visually appealing, but the overall experience was disappointing. Finding a table that was already set was often difficult, and waiting for cutlery was a regular issue. The bar service was also poor, with long queues for drinks that often took five minutes or more. Lastly, the staff were not friendly, and most of them seemed like they didn’t want to be there. Given all of these issues, we would not recommend this hotel to anyone and certainly wouldn’t return.

Sharon Dunn

Disappointing. Entertainment was lacking during day and of poor quality of an evening. Music was played so loudly you could not talk to each other without shouting. Food was disappointing. Lack of sunbeds, cutlery, cups, milk for tea, clean tables and replenishment of popular foods. Stayed in lower rated resorts with much better service. **following my review I was invited to meet with the Assistant Manager and the restaurant and entertainment manager Syed. In relation to the entertainment offered they stated that most daytime activities are held on the beach. I suggested that this is made clear on the listing posted with a time schedule. Syed agreed that tables needed to be cleared and cutlery replenished promptly. There has been a huge improvement on this during the remainder of our stay. Overall it was refreshing to see how committed to improvement the team at Parrotel Beach Resort are. I would like to give special mention to Mohammed, who is the pool lifeguard. He works tirelessly to ensure guests are comfortable and that the pool is safe and clean. Mohammed, who was responsible for cleaning our rooms and the areas surrounding it, did a fabulous job. We had a lovely holiday, and with the few issues raised being attended to, we can honestly say it is a great place for your holiday

Kiera Topham

We stayed here as a family of 5. If I could give more than 5 stars I would. The accommodation was 2 bedrooms, which were large. 2bathrooms which came with soap, shampoos and body wash and a hairdryer. An open plan kitchen living room with TV with had Netflix and Disney downloaded. Everything was clean and well presented. When we arrived there were complimentary bottles of water which was a nice touch. The kitchen had everything you could possibly need, from pots and pans to salad spinners. The kitchen also had a large fridge freezer, washing machine and dishwasher. A little box of dishwasher tablets and washing up liquid with scourers was provided, which was really helpful. The entertainment was absolutely amazing, something for everyone. The staff were amazing, pools were fantastic. Would defo come again.

Claire Kelly

Absolutely loved it!! Was a bit nervous reading reviews after booked it but me and the family had a great time we left yesterday 18/3/25. The villas are brilliant, the shop on site is well stocked a bit pricey but we just went to Lidl or mercadona, as it is the middle of nowhere you do need a car to be able to venture out. Yes it’s a bit windy but that didn’t bother us. We loved it that much we are going back next year.

B. Miller

Experience was appropriate to price paid. The staff was great and immediately solved a few issues we had when we got there, including asking for an additional bedside lamp. Jill, professionally and efficiently, helped us book a few fun tours. She was great! The resort appears to be uncompleted (?) which is the reason I [initially] docked it a star. Updated: On further consideration, the fact that the resort was not completely constructed did NOT affect our experience nor should it affect my rated review.

magdalena pierce

We came for one week in March. Although it was very windy with high temp of only 21 the week we came, we still got to enjoy all the summer activities. Swimming pools are fantastic! We spend all days there, lots to do for adults and kids. Very safe so you could let the kids play free and enjoy some aqua dance or mojito making class. There is also a separate pool area just for adults. All the accommodation is in villas away from main building but only a short walk away. We had a villa for 5 people, 3 rooms 2 bathrooms over 2 floors, kitchen and a big balcony, there was also another swimming pool just outside our house with lifeguard there but it was way to cold. All the eating and partying happens at the hotel area and you can go back to your villa for some rest. Entertainment is great, mix of young animators from all over Europe brings fun energy to adults and the kids. Food wasn't great but there was plenty of it, with all inclusive you get beer, wine or cocktails but again not great. There is a free bus that bring you to Corralejo twice a day if you fancy and lots of day trip options for extra charge. But if you decide to stay, there is everything you need on site. Brilliant holiday destination 👏

golfhunter99 Zip it

Staff all amazing. The entertainers were fantastic both during the day and in the evening. Food as expected, drinks fine. Pools great. Paths an issue. Only thing is the remoteness if you wanted to go for a night away from the complex. Twice daily buses are provided. Would definitely go again.

M W

The hotel was located in a nice area close to the center and the beach. We loved the choice of food in the restaurant, and even though I'm a vegetarian I had plenty of things to chose from. We were welcomed and treated very nicely by the reception staff and the housekeeping ladies. The only thing to mention is that we could not sleep well as the beds were very hard. Also the bathroom needs to be renovated. However, the room was big and clean and we had a great view of the sea.

Helen Chong

we had a lovely stay at Bronze Playa. The staff are friendly and willing to help; the pool/outdoor area is lovely and spacious, with plenty of choice at the bar. Both breakfast and dinner were lovely, with plenty of choice and a different menu each evening. The rooms are a little outdated, particularly the bathrooms, and the towels provided are definitely showing their age! That said, the bed sheets were clean and comfy, and the room is lovely and spacious, with a great balcony! Overall, the hotel is great and would stay again!

Lyndsey Black

Location of this hotel is great (very quiet but not too far from beach and bars etc) over the road from a large open space where they hold a weekly market We had a ground floor room with private patio and access straight onto the pool Rooms are really spacious and clean with separate living room which had a small fridge to keep drinks in Plenty of sunbeds so never seen any sunbed wars!! Drinks were of a decent standard most cocktails were included in the all inclusive The only negative for this hotel is the food We both found it really hard to find something breakfast lunch & dinner but overall really nice hotel and would definitely return if I came back to gran canaria

Emmie S

We had a wonderful stay at this hotel, the staff are very friendly especially Tania (waiter) and Riccardo (animator) really lovely hotel and all the staff are super helpful. My only advise coming from somebody who works within the hospitality industry would be: There’s a lack of attention from staff/hotel users when it comes to utilities being used in the restaurant - for somebody like myself who does not eat meat there were people using the utensils for absolutely everything which meant I had to be one of the first in the restaurant to assure the food was not contaminated with meat before I ate it, this also comes in the category for people who have allergies. I feel this area needs a lot more attention. - foods ok just very repetitive! But everything else from the pool area, to the entertainment to the bar were fantastic.

Ágnes Alaitner

2024 april I spent 1 week here with my toddler. It was a nice hotel, the staff was nice and the food was great. - i stayed in double room with sea view on the 5th floor, however ,be aware that there is another hotel in front also. so my view was mainly the other hotel and sea on the right side far away and the left side a bit. But mainly i saw the other hotel. It didnt bother me much however because i didnt spend my time sitting on the balcony. But the room is facing the street so it was noisy. Im a light sleeper so wasnt ideal, but was managable. - maybe its normal, but you have to pay if you want to change room. It is 20 euro i think however i didnt change. Luggage storage is 5 euro per item. - wifi was good, but had to sign in again and again almost every day - location was good, but since its surrounded with streets, there was noise at night (mostly cars) - beach is like 5mins walk, but you have to go down quite some stairs and then back up, so its not a straight walk to the beach. Its normal in that area - stores close by

Michael

No other words but excellent! Nice clean hotel with very friendly and always helpful staff. We don't do all-inclusive very often, but it's a lot easier with 2 young children, but it was by far the best all-inclusive food we have had! Endless choice and always something different every day. Also, lovely fresh, thin based pizza is available all day from the snack bar along with salad and other snacks. The bottom pool is always lovely and warm, and a great little kids pool and kids club to the rear of the hotel. Had a great room that always had the sun on the balcony and nice views over the pool. Great entertainment on a night and a good mixture of music playing through the day. Little kids' arcade area was handy for nighttime. Only 1 negative was that the gym was very basic, which could do with a bigger room and some more weight lifting equipment. Will definitely visit again!

Rafał (Rougheee)

We’ve just returned from our 8-day holiday. The staff were very polite and helpful. The hotel itself does deserve its three stars. The rooms are quite spacious, regularly cleaned, beds comfy (could have been joined permanently to avoid sliding apart). The portable air-conditioning unit requires leaving the balcony door open and is quite noisy. With all the noisy entertainment on the stage by the pool one just wants to keep the windows shut to enjoy some silence. We were provided with the All inclusive option: the food was quite tasty but of average quality ingredients. Luckily, there were many options to choose from so everyone should find something to please their palate. We have only tried breakfast and dinner meals as at the time of lunch menu or pool bar snacks we were away sightseeing or enjoying the beach. The location is okay, exactly as described on the website. The free beach bus could run more frequently though. It’d be great if the pool and jacuzzi areas were available until 9p.m. We didn’t get the chance to use them more than 3 times throughout our whole stay because of such short opening hours. The lifts need more attention and the room doors that are far from soundproof. On the whole, it was a very pleasant stay.

Sarah Goddard

Dani and Johny & team were great with the kids, kids club in general was good, maybe have some more structure events like treasure hunt they loved that, and giant jenga. Pools and facilities lovely. Food good. Pool bar had good selection of snacks and drinks. Also plenty of loungers and chairs. Only thing is distance from the beach but we were aware we’d have to rely on shuttle bus.

Judi Ryan

We can't fault the hotel in general. If your idea of heaven is lying by the pool in the sun all day then this is a great place to stay but for us the negatives were the location and our room location. We enjoy walking to the lighthouse daily but the hotel was too far for a comfortable walk, there was a free bus and the local bus and taxis but we enjoy the exercise, also we like to stay on the patio/terrace and don't go near the pool but our room was in blockD and the patio was is shade all day we did ask to be moved and the hotel did move us to a sunnier room. The positives hugely outweighed the negatives. The rooms were very nice and comfy, the food was full of choice and tasty, every meal there was always chefs cooking fresh as well as the preprepared food. There was always good daily and evening entertainment and the staff were great. We would not come back but only because of the location if we didn't want our daily walk we would be back in a flash.

marija zulyte

I recently had the pleasure of staying at Dunas by Maspalomas, and I can’t say enough about how wonderful my experience was. Staff was very friendly, polite, helpful. Food was great, every day was different lots of choices, fresh fish, meat. Nice desserts 👌🏻 On my birthday hotel staff surprised me with a little gift and nice letter with best wishes. Lovely and cozy hotel, thank you very much Dunas by Maspalomas for nice experience. 5stars

debakins2

I'm still here as I write this review. Came for a short winter sun getaway. Lovely and immaculate resort in a good and very central location.  Check-in was smooth, and our room was ready before the official check-in time. The room was very clean and spacious. Food has vast variety at all times and is tasty and fresh. The snacks are good too, and the drinks and cocktails were of very good quality. The swimming pool, though a bit deep, was heated and very suitable for a dip. Sunbeds in abundance and very comfortable. The beach had very good security and was lovely and serene. The staff here are a huge asset to this place....always willing to assist and make sure you have a good holiday. Lest I forget, the entertainment team does an amazing job, so do the cleaners too. Can't fault this place, to be honest, and will definitely come back here should the opportunity arise.

Blenda Fernandes

I had a fantastic experience at this resort. The food was amazing – the buffet was huge, and there were so many vegetarian options, which was a big plus for me. Everything was fresh, so many fruits and salads, all tasted great too. There are three pools, and two of them are heated, so I could swim comfortably even when it got a bit cooler. Rooms are okay. Nothing fancy but clean and comfortable. The shower is great. The staff were super friendly and enthusiastic, they kept things fun with activities throughout the day. Even though it was winter, the weather was perfect, between 20–26°C every day with clear skies. It felt like summer, and the beach is just on the back of the hotel, literally 1 minute away. I had such a great time here, it exceeded my expectations specially considering the price paid, and I already recommend it to all of my friends!

Gabor Baeten

We had never stayed at a resort before, so we had no point of comparison. But this was an amazing experience for us. In one word: WOW. We had a fantastic time! The food was absolutely incredible, with plenty of healthy options and a diverse selection, including great choices for those who don’t eat meat. The staff was truly outstanding. The resort is very child-friendly, with wonderful pools and a newly renovated gym. We are already planning to book again!

Rachel Scott

Fabulous hotel - our third year in a row. Quiet and relaxing enough but with plenty to do - archery, tennis, football, aqua fit, cookery classes etc. Staff are amazing too. Food is varied but the Moroccan food is always our favourite. Dancing at night is great but a bit repetitive but the addition of the quiz and other musicians etc on the balcony bar has been a welcome addition! Would heartily recommend

Sunita Patel

Everything about Iberostar was first class!!! The price, the food, all staff, evening entertainment, the rooms, snack bar and so much more. The sauna was so relaxing! Ozzi was one of the main entertainers. He was so friendly, kind, polite, engaging with everyone. So special thank you to Ozzi and Ismail. The staff really look after you and are so caring and kind. Please make sure Ozzi and all staff receive special thanks. Whoever needs an exceptionally good holiday-Iberostar in Agadir is without a doubt the place for a perfect escape. I will definitely be returning with more family and friends . We only went for 4 nights and we were so sad to leave. I will definitely be recommending Iberostar to everyone I know. Don’t let the niggly little complaints from reviews that other people have written put you off or you will regret it. I guarantee if you book Iberostar you will love it and will be so excited to write a completely honest and satisfying review like most of the other people have written in their reviews.

Elsa Petit

My son and I are having a good week here. The staff is lovely, especially the entertainment team who is always going round talking to everyone and making them feel welcome. They speak lots of languages and are always smiling. My son is 12 and he's having a ball. It's the right mix of activities if you want to join or relaxing if you don't. Great position too of the hotel. Lots to do excursion wise. Lovely varied food too.

Lisa Jackson

Staying at allegro at present. Rooms and bed comfortable,maids change towels every day. Staff friendly and welcoming from morning until night. Entertainment team brilliant. Great location for beach and shops. Allegro has their own part of the beach private for hotel guests. All inclusive food is good and no different to other all inclusive I have stayed. Cocktails are good. We are out a couple of times,just for somewhere different. Good restaurants along promenade with different dishes. If you like a walk, promenade stretches all the way to the Marina. Any small issues we had was brought up at front desk and soon rectified. All in all a very nice holiday.

Catriona Macdonald

Had had such a wonderful time x last day and don't want to leave ❤️ here with my disabled brother and the staff coriander do enough for us. Everyone so friendly kind and patient. Fiod is great, rooms are great beds are enormous. Spotlessly clean. Entertainment team are amazing. Work tirelessly day and night, great fun they have really made our holiday. Huge thanks and praise to them all ❤️

g d

Animation team are amazing! Had the best time. Always so welcoming and full of fun, especially Karam! Hotel was great, rooms comfortable. First class holiday! Will definitely be back.

Sandra Salamon

I recently stayed at the Allegro Hotel in Agadir and had an unforgettable experience! The hotel is perfectly located with easy access to the beach, and it’s just a short distance from local shops and restaurants, making it ideal for exploring Agadir. However, what truly made my stay exceptional was the great staff, friendly photographer and amazing animation team. From morning activities to evening entertainment, they went above and beyond to keep everyone engaged and entertained. Their energy and enthusiasm were infectious, and they made sure that every guest, regardless of age, felt included. Special shoutout to the team for their fun games, dances, and shows that kept us entertained throughout our stay as well as, all the other staff always greeting everyone with a smile on their face! The overall vibe of the hotel was friendly and welcoming. Highly recommend it to anyone visiting Agadir!

Caro Anna

Had an amazing time at Hotel Tafoukt in Agadir! The hotel is right on the beach, offering stunning views and easy access to the sea. The entertainment is fantastic, with a great team keeping the atmosphere lively, and there’s a club with a DJ every night until 5 AM! The food is delicious, with plenty of options to choose from, and the staff are incredibly friendly and helpful, always making sure guests feel welcome. The location is amazing—perfect for a fun and relaxing getaway! Highly recommend this place for a great holiday experience!

Marek Struk

This place is the perfect start to visit Africa! The service is very good with lots of entertainments. The food is delicious! Near the hotel is a beach with dedicated area for hotel guests. Amazing views. Finally, each evening there were different shows.

Maiara Oliveira

Great location - right next to the beach. Hotel also owns a private beach section with its own chairs and staff. Room service - available everyday without fail. Housekeepers were very nice, one even helped me with my back zipper! Food - variety of food however it will depend on the day but most of the time if you’re a picky eater like me, you’ll find something for you and if you don’t, there are lots of fast food places and/or restaurants nearby. Entertainment- lots of entertainment throughout the day and in fact the entertainment team can be quite persistent for you to join the activities but it’s okay to tell them if you just want to relax Services - there’s actuality 2 bars available, on by the beach and one indoors which I sadly only found about on my last night. There is also an ATM on site if you need to withdraw cash.

Line Hauskevåg Gjertsen

The staff came into our room unannounced at 04:00. Didn’t apologise. We both also got severe food poisoning 4 hours after we left the resort. Which we couldn’t have gotten from anywhere else as it was all inclusive and we didn’t eat or drink anything from outside the hotel. We tried several times to get in contact with the hotel after our stay to complain, but no response.

Sarah Martin

On arrival we were met with loud music, drunken people and informed we were in our room for just one night before they would have to move us. Luckily this was a one off. We had already booked and paid for an excursion the following day so were told to make sure everything was packed and they would move us while we were out. The initial room was a family room, it was beautiful, large and clean. Whilst out we were moved to another room which would naturally be smaller as just 2 of us. Again it was a nice room, good size and clean. Some minor repairs required but by no means affected the stay. All of the staff (apart from the odd one) were so polite, hard working and couldn't do enough for you. We paid all inclusive and are non drinkers, the rooms had kettles but only provided a satchet of coffee for the first night. The hotel is nicely located and a stones throw from the beach and local shops. It can get very loud at night from other activities outside of the complex which is no fault of the hotels. There is a large variety of Moroccan foods to choose from that are available during 3 different times per day, breakfast, lunch and dinner. The communal areas of the hotel are beautiful, a large seating area which all feels very opulent.

d paton

Beautiful grounds,exceptional views of the mountains on a clear day. Big apartments. Lots of swimming pools and water features, very green. Very safe with security gates and plenty old boys discretely positioned to keep an eye on things. The excursion team is exceptionally helpful. I would advise to use them as opposed to going it alone (outside the hotel it's not so safe) . The food is the best I've had at an all inclusive. It's princeply geared towards the French but English is also spoken. This is good because the French choose to argue about a lack of bread ,ignoring all the mutton, back legs of beef and giant turkey 🍗 legs on offer. The entertainment team are very hard working and do a lot of chatting with guests and dancing with grandmother's and grandchildren during the live entertainment. The bar staff are good, the groundsmen and army of cleaners and cooks are also brilliant. The whole team is a credit to the King of Morocco and the generation he has brought up. The workers at Valeria Dar Atlas Hotel all show the best side of the Moroccan people regardless of their role. The establishment is a credit to Morocco and how Morocco presents itself to the outside world.

Paulette Hakeem (Pj)

The weather was hot by day and cold by night, stayed here at the end of February beginning of March. First trip to Morocco great value for money hotel everything wasn't perfect but for the price I paid it was amazing budget-friendly hotel. The first room was too far for my daughter to walk. Requested another room it was perfect, the decor was nicer, the shower tray was not cracked and the shower was tiled. Nice hotel loved 😍 the food especially the outside grill fresh shish kebabs and grilled chicken with beautiful pizza, fresh salads and chips. Inside the food was great lentils local dishes, ice cream and the cakes were nice too. The entertainment team were engaging and made the stay really really nice The live band was outstanding. Shows every night discotheque for those who like a good dance which I do. I don't drink so I did not have to endure the long queue to get alcoholic drinks. I had just a great holiday a great place to go chill The grounds are well kept and there is a little pond at one end of the property😎

Vicky Ho

Room is clean and good size. Beautiful landscape and good for a walk within resort after dinner, lovely sunset. Bring a kettle and cups for tea in room. Food is okay and plenty for vegetarian. Breakfast omelette is the best. Sausage in a lovely sauce. Stew lamb is tasty and fish are delicious cooked. Kebab chicken is superb. Rice and pasta are cooked right. Dessert is plenty to choose. Excursion can book on arrival with our easyjet rep or on site excursion centre. Animation team are good. All staff are nice.

Andy Wetherell

Food is just about edible and people in lines waiting to be served for alcohol (you get a small paper cup of beer that's mainly 60% froth after you wait if you want lager). Also ran out of beer and vodka on 2 out of 5 nights staying there... However it's a lovely looking hotel and staff are super friendly

Ewa Marczak

Very nice service, not everyone speaks English but in the age of the internet you can get around this with the help of Google Translate. Rooms cleaned regularly, cleaning ladies are very nice. There is a large selection of drinks in the bar, you can also buy drinks and beverages that are not included in the all inclusive for an additional fee, they are usually set on a table in front of the bar. The hotel has 4 swimming pools, a wonderful spa which I highly recommend, it is really worth using. The spa has a jacuzzi, massage, hammam. The downside for some may be the considerable distance from the center, but we knew that when booking the hotel, so it wasn't an obstacle for us. There are taxis by the hotel and a bus from the hotel a few times a day that goes to the center and you have to book it a day in advance. There are a few wonderful cats on the hotel grounds ❤️, guinea fowls, ducks run around and we can spot turtles in the pond. You can also order a photo session, paid but worth it! We are very pleased with our stay, it's a pity it was so short 🫠

Lisa Church

This is such a beautiful hotel! Staff are absolutely incredible. Youseff and souki are so friendly and happy. Adraoui has looked after us by the pool so we'll. The food is lovely. So much going on. The entertainment staff work SO hard. They are an absolute credit to iberostar. We will be back.

CazStechy

Have been here 3 times now same hotel, the staff are all amazing and go out of their way to help with everything. Treated like family. Entertainment fabulous every night. Food to die for and my creamy coffees on tap. Suki and all the entertainment team are what really top it all off. I’ll be back without a doubt. Love it. Thank you for everything xx

Catriona Condon

We had an amazing stay, the room was lovely and the food was great. The entertainment every night was very impressive, including a traditional Moroccan party. There is also a free shuttle to Marrakesh, which is very helpful! 10/10, I hope to come back again.

Adrian woods

We came here for a big birthday celebration and the staff and hotel couldn't have done more. Baking a cake and having all the staff sing happy birthday made my mothers day so special. All the staff are fantastic and even if you didn't leave the hotel there is so much to do there. The food is great it's has a bit of everything and always fresh.

Elsie-lila Jackson

The hotel is beautiful with shops on sight. Staff are really friendly and attentive. There’s plenty of entertainment for all ages and the food is incredible. Youssef and the animation team were brilliant.

Craig Jones

On arrival was rushed to check in as the reception staff wanted to leave, and taken to the room which was clean and comfortable. The hotel staff were up every morning to clean the pools which looked great. The feel is a little dated throughout but good value for money. A very drunk russian causing fights for no reason with English and German people during the kids entertainment and continually being served more drink despite complaints shows a lack of awareness by the staff at times. And while most the staff are great and friendly some feel its appropriate to make advances on 15 year old girls which was creepy to say the least. Would happily visit Egypt and the hotel again but the minority of people put you off.

Ahmed Deedat

I stayed at Titanic Resort and Aqua Park in Egypt just before the Christmas half-term with my BIG BIG family, and honestly, it was an amazing experience. The resort was really accommodating, and the lobby was absolutely stunning. Even though Egypt is a Muslim country, they still put up Christmas decorations, which was nice to see. It created a great atmosphere, and even as Muslims, it made us feel included in the holiday spirit. The night manager was honestly the best! We ordered food, and he even gave us his number to contact him directly—top-tier service! 🤣🤣 Definitely a 5-star experience. We were in the lobby until 2-3 AM, being loud and just chilling, and the staff didn’t mind at all. In fact, they even came over to serve us drinks, which made the whole experience even better. Now, if you’re a beach lover like me, this is where it gets a little disappointing. The beach closes at 5 PM, and you have to take a 20-minute shuttle to get there. But you know me—I decided to walk there at 10 PM one night, and after a 30-minute walk on a highway with no footpath, I got there just to find the whole beach completely shut. SADLY, SADLY. Other than that, everything else was perfect. The rooms were great, the service was top-notch, and the location was spot on. We were just a 10-minute walk from a mall, which was super convenient. Overall, I’d 100% come back to this resort. Thank you for having me! I’ve attached a few pictures of the resort.

Marie Blackmore

We were a party of three women and one 2 year old when we visited this attractive resort in early December, a great time of the year to visit. We were treated with dignity and respect by all the staff who do their utmost to accommodate you at all times. The resort is quite large with so much to do at all times, so one is never bored. Our two year old was kept really busy exploring the exciting pool areas and staff obviously love children. The food was good, the hotel clean and we elected to do a couple of trips whilst there. We went on a semi-sub on the Red Sea which was most interesting, although things looked a bit washed out owing to the tinted windows. Cannot be compared with the submarine trip in Barbados. We also did a shopping trip but beware, as you are a captive audience and things are expensive! All in all it was a most enjoyable experience and our thanks to everyone who made it so!

Marta Karkowska

Staff is absolutely amazing, friendly and helpful! Rooms are clean and spacious. Food is amazing and so various that it's difficult to get bored or even choose what to eat :D Pools and slides are so many, that it's not too crowded. There are shops in the hotel and very close outside. Highly recommended!

Kashmiri recipes cuisine & vlogs

“An Unforgettable Stay at Titanic Aqua Park Resort!” Our experience at Titanic Aqua Park Resort was absolutely top-class! From the moment we arrived, the hospitality and professionalism of the staff made us feel truly special. The rooms were spacious, clean, and well-maintained, offering all the comforts needed for a relaxing stay. The variety of food at the restaurants was outstanding, with delicious options catering to all tastes. The highlight, of course, was the aqua park! The slides, pools, and entertainment facilities were fantastic for both kids and adults. It was a perfect balance of fun and relaxation. The overall atmosphere was lively yet peaceful, and the attention to detail in every aspect of the resort was commendable. I highly recommend Titanic Aqua Park Resort to anyone looking for a luxurious, fun-filled getaway. We’ll definitely be returning!

tony black

Please be aware My Wife & I both very ill after 2 days, Vomiting Diarrhea Terrible, no in house Doctor or help when we reported it, there seems no procedure to isolate or test guests, so illness is allowed to spread .Hotel told us they know theres possible Norovirus. 35 rooms with illness, they do not alert guests so possible virus or illness spreads, had 2 days holiday out of 7 days. could not face eating , food not hot , resturant chairs very grubby dirty , Bread in resturant left open with many diferent people cutting slices, holding the crust with bare hands. furniture in room all sticky, paint grubby, floors not cleaned properly, smoking in public areas around pool , ash trays on tables, smoking smell on our cloths ,smany sunloungers taty, advertised 4 star , i do not think its worth even 2 star. in my opinion missold , the hotel will say they do all they can, but in essence what does that mean, if they do not tell people about possible illnes or evan a possible virus Like norovirus. Cats everywhere the hotel encourages them, actually feeds them , they are in Hotel and inside and outside rooms more like a cat sanctuary . there poo can be seen nest to pathways everywhere etc.

Abby Rathbone

Arrived home yesterday from our holiday, safe to say we will be returning! The hotel is fresh, clean and the staff are all helpful and friendly! We only booked for a week and regretted it straight away, we wish we'd of booked for longer! Considering this is a 4 star hotel, it exceeded the 5 star we stayed at in Kos through Tui. The food is fabulous, plenty of choice, even for picky eaters and there was always plenty of food, we never went hungry! Location is perfect! The pools are lovely and really clean! It was lovely to see the pride all the staff took in their job and the surroundings! Would recommend this hotel to anyone and everyone! Thank you for a lovely stay!

John Goodwin

Just got home from spending 8 days here and we had a fantastic holiday overall. We stopped in the family rooms that are adjacent to the main complex, these rooms and pool area are very dated, however we didn't spent much time there as the main pool is heated and pleasantly warm :) if you're in these rooms take an extension plug socket as we only had 1 plug socket in our whole apartment! also no aircon, although its not really needed as the nights in April are quite cool. Our little boy absolutely loved kids club and the 2 young ladies there were lovely not sure what their names were. food was always warm and good, typical all inclusive, although not that much of a choice and gets extremely busy! My only negative about this hotel is the French animation team only caters for the French, if you're English you may as well be invisible! you're totally excluded from all activities! :( again overall we had a fantastic time, we absolutely love Puerto del carman. ps if your there, please feed Garfield the very old ginger cat, bless him.

John Turner

The hotel is well located to all restaurants and bars. The food is very good and the hotel is spotless.The entertainment team makes the hotel they all work very hard to make your holiday. The entertainment in the hotel is ok, but the show the entertainment team performs on a Thursday night is outstanding. Franklin is so professional in what he does in the show. Jenni and Raquel are in the kids' club, and they are fantastic with the kids. You can tell that all three of them want to make you have the best holiday. I would definitely return to this hotel as we were made to feel so welcome by the whole entertainment team.

Aurori

Our stay at this resort was AMAZING! From the moment we arrived, everything was just perfect! The resort itself was stunning, beautifully maintained and spotlessly clean. The swimming pools? Absolutely stunning, inviting, and the perfect place to relax! The food was very good, with a fantastic variety that kept us excited for every meal. And the restaurant and bar staff? WOW! Every single person we encountered was warm, welcoming, and always smiling. Their kindness and attentiveness truly made our experience special. A massive shoutout to the entertainment team!!!!!!! what a fantastic group! They kept us laughing, engaged, and made sure we had the best time. Their energy and passion were infectious! And of course, the reception staff! So so professional, helpful, and friendly. From check-in to check-out, they made everything seamless and enjoyable. The location is just perfect, close to the airport and town, making everything so convenient. I cannot recommend this place enough! We had an unforgettable experience, and I will definitely be back. THANK YOU to the incredible staff for making our stay so special! See you again soon!

Bud Gallimore

Just spent a week here with my wife and 2 children and we’ve had an absolutely fantastic time. The reviews are overwhelmingly good for a reason, and I think the bad reviewers probably needed to manage their expectations a bit. The hotel is major bang-for-buck and I highly recommend it for families with younger children. The hotel and grounds look beautiful and the staff who look after it do an incredible job. All the pools are fantastic - one was heated which was very useful as it’s been only 20 degrees this week. Loads of great activities to do on site and a never-ending list of entertainment for all ages. It’s a huge site with a lot of guests, so when it comes to the food again, expectations must be managed. We really enjoyed the food, especially at this price point. Lots of variation and again something for everyone. No, it’s not Michelin starred, but you have to pay for that level of cuisine. The really lovely thing about this place though is the staff. Everyone makes you feel incredibly welcome and they make so much effort, particularly the entertainment team. Huge shout out to all of them! The rooms were absolutely fine, incredible shower and huge bed! Nice and big and although we were at the far end of the site, it was never a big deal. I could nit-pick about some negatives, but the positives far out-weight them so there’s no point. Genuinely, we’ve had a fantastic trip and for the money and time of year (Easter) I’d say you’d be hard-pushed to find better value so close to the UK. Thanks for having us and we’ll be seeing you all again I’m sure :)

Ambiya Begum

Advertised as a 5 star hotel but we have found that it is lacking basic amenities and comforts. For starters, the rooms smell of poor sewage as a result of the piping and drainage in the bathrooms and the general decor is tired and dated. Little things like the lack of toiletries missing and having to ask for an iron. The food is abysmal, supposed to be a different cuisine each night but pretty much the same bland foods rolled out night after night. Cannot get a hot drink other than at breakfast but even then the coffee machines are broken or only serve a weak cappuccino. The service from reception staff when we called from our room was atrocious, as we were told to ‘wait I will call you back I have guests here’ on more than one occasion. Also housekeeping are incredibly slow with getting round to stuff like bringing towels or refreshing the room. The staff at the restaurant were fantastic however. The waiters and service staff were welcoming, accommodating and would regularly go the extra mile to make sure we had a comfortable meal. And lastly, the spa was also great, very welcoming and made us feel comfortable. The treatments they provided were also great. All in all, don’t think we will be back again due to the lack of basic comforts expected in a 5 star stay. Would probably look for a more comfortable stay.

Kelly Richards

We have just returned from a fantastic 6 night stay at the hotel. Food and drinks The food was beautiful, there were lots of different options and different themed nights like Morrocan, Asian, etc. We also experienced the Morrocan restaurant 1 night, the service was great, alcohol is great, and food is lovely, but the food in the main buffet restaurant is just as nice. Bonus here was the live music player and decor. It feels like a night out away from a buffet restaurant. The Alcohol was good and strong. They had nice wines, cocktails, beers, Gin, etc. The restaurant staff were very friendly and helpful, always smiling. The hotel grounds are well maintained and offer beautiful scenery. The hotel rooms are very comfortable, clean and nice decor. The swimming pools all look lovely, we used the heated swimming pool during our stay. The animation team was friendly and provided a good atmosphere to the hotel. Obama is lovely and always made an effort to chat with us. Entertainment at night was good. A dance show by professional dancers most nights, they were fantastic. There was also a kareoke night, wine tasting night, white party night, games, music, and opportunities to dance the night away. Weather Perfect week of sunshine and warmth There is a free shuttle bus that you can pre-book with reception to go to the local medina in Marrakech. Overall, we had a wonderful week in this hotel, and we will definitely look at returning in the future.

Hafees Hussain

My stay at Kenzi was nothing short of exceptional. From the moment I arrived, I was greeted with warm hospitality and a level of service that made me feel truly valued. Every aspect of my stay was thoughtfully curated to ensure comfort and luxury. The dining options were outstanding. The breakfast buffet offered a wide variety of delicious options, and the staff went above and beyond to accommodate. Every team member I encountered was friendly, professional, and genuinely eager to make my stay as enjoyable as possible. Special mention to Obama/Ali. The amenities were also top-notch. Kenzi offered an experience that I will cherish for a long time. I highly recommend this hotel to anyone looking for a luxurious, memorable, and special getaway. Thank you, Kenzi, for making my stay unforgettable!

amy

Positives: - our room was amazing, we were given an upgrade onto a private riad pool and it was beautiful. -other pools are great, there is also a heated one for use -cocktails included are very tasty! -animation team are good and engaging -free shuttle bus to the centre which you can book the day before Negatives - Food gets abit bland and a lot of it was undercooked such as potatoes and vegetables - Bathroom always smelt of sewage, understand this might be hard to fix but it felt off putting -You had to pay for tennis / badminton, other places this has been free to use for hotel guests

Carla Kelly

Myself and my Partner are coming to the end of our 11 night stay. This Hotel is in a prime location, very clean and friendly staff. Plenty of choices for food and drink all inclusive. Adult only area nice and relaxing throughout the day. Not much entertainment but that suited us. Rooftop bar but we chose not to use as wasn't inclusive in the price. Would definitely stay here again!

Kay Brackett (Vikingpurplepenguin)

We had a lovely family holiday here Feb 2025. On arrival we were upgraded to a larger suite. Reception staff were a little slow, and the staff at the pool bar on the family side could have been a bit friendlier but overall a fantastic place to stay, only a quick walk downhill to the beach. Loved it and my kids had to be dragged out of the pool every day. Having an adult side and a family side to the hotel is wonderful - I didn't have to worry that my children were annoying anyone at any point. Plus it created an escape for me to go enjoy rooftop yoga without the children as it was on the adult side. I'd highly recommend this hotel and would stay here again.

Raluca Mirancea

We stayed in a family suite room for 7 nights in Jan 2025. We enjoyed our stay, the staff is very friendly, the food is very good and with a lot of options for all tastes. The entire hotel is very clean, the rooms are cleaned very well. It was my daughter’s birthday and they surprised us by letting in the room a mini cake, some drinks a birthday card. It was so nice from their side. The night entertainment is nice also, a mini disco for kids every evening followed by different activities - bingo, magic show, games, karaoke, circus, etc. The only thing that was not well though was the game nights - the games are chosen to get 2 men in the final so can drink beer quickly in the final which is not fair for the ladies. But the entertainment team is really nice, they share a lot of positive energy and most of them seem to really enjoy their job. Kudos to Rachelle and Johnny, and to the lady with the magical show and the circus team. Overall we had a good stay and we recommend to others.

Georgina Hill

What an amazing week we have had at the Labranda Suites, the room and service has been absolutely amazing, especially from Alejandro at the Bubbles Bar who provided us with helpful advice for our excursions and speedy service every evening with our drinks. The animation team were friendly and the events were so much fun and also nice that there are adult-only events too! Although an extra cost, we thoroughly enjoyed our visits to the sunset champagne bar which had a spectacular view and a great selection of cocktails. The rooms are spacious and comfy and well-maintained and the location is a stones throw away from anything you could or would need. Thank you for making my first time in Tenerife so fantastic and I do hope to visit again in the future!

Belinda Parkes

Great hotel in good location. We were half board and the food was ok. Good animation team and entertainment most days. Lots of available sunbeds. Swimming pool clean and warm enough. The reception staff were great upon checking in but didn't know how the paying for drinks worked in the restaurant being half board. Seemed a bit strange. We had a good time. The rooftop bar was brilliant, amazing sunsets and the staff up there were fantastic. Nice to sunbathe in the day as well, when the bar was closed. ( Adults only)

Barbara Dempsey

If Carlsberg did hotels . . . Excellent in every respect. The staff throughout the complex were so friendly and helpful, (special mention to Julia in the Spa and all the reception staff especially Carmel/Carmen and a very tall gentleman who spent the holiday writing directions for me on maps!) The food was delicious, fresh and varied, and for those, like my husband who likes his mouth burnt off, there are microwaves. We didn’t book the speciality restaurants because we were only staying for a short time and they were booked, but we could have if there had been a free slot, for €15 per head, which is still incredible value. (They are free in the inclusive package if you are staying for at least a week). Everywhere, inside and out, was scrupulously clean and the cleaning staff were very courteous and friendly. We had access to a lovely quiet lounge where there were nibbles, drinks, tea, coffee, and a lovely calm atmosphere, which we really appreciated. I’ve no idea why we qualified for this treat, but we appreciated it! An absolute gem of a find, and hopefully we’ll return soon. We frequently stay in Tenerife and have never had a bad experience but this hotel was a definite 5* and ten minutes from the airport.

Kevin Weir

Very clean room, cleaned every day. The hotel is clean and well kept. More than enough sun beds to go around. There’s enough choice of food, so you can find something for everyone, tea, coffee, snacks and drinks available all day. We were there for 11 days and enjoyed our stay, we spent a lot of it at the adult pool, as we went without kids. It was quieter, for us.

Lesley Dickson

Lovely hotel, staff extremely helpful & nothing was too much trouble. Went all inclusive and the food was great. Hotel is very clean. Would definitely stay at this hotel again. The only thing lacking was the entertainment, it wasn't great, maybe because we went slightly out of season I'm not sure. The weather wasn't the best, but who can control the weather, other than that we had a lovely relaxed holiday.

Karen Beckram

Stayed here from 18th march for 10 days. Great hotel. Great view of the sea from our room. Rooms cleaned every day. Clean towels every day. Meal times great. Fantastic selection and variety every day. Very tasty & well cooked. Staff very friendly & helpful. The one thing that let the place down was not enough seating for evening entertainment. If you didn’t get there early you had no chance of a seat. ☹️. Having said that the entertainment was great they all worked hard. Other than that no complaints. Would definitely stay again.

Julie Lawton

Hotel and rooms were great. Location not bad Irish bar and a supermarket just behind hotel. Only thing that let's this hotel down is the food and where you ate. It was like being back in a school canteen. And food was never hot. Only night when food was good was the Mexican night which you had to book also it was nice to be waited on and wine was better.