Shahbaz saeed

We stayed at Beach Club Doganay Hotel from 1st April 2025 for 5 nights, and overall, it was a good experience with a few areas for improvement. Room & Housekeeping: The room was clean, comfortable, and well-maintained. Daily cleaning was provided, and bed covers were changed regularly. A 24-hour phone service was also available, which made things convenient. Beach & Pool Area: Both the beach and pool areas were well-kept and enjoyable. However, I did face an issue with one of the pool cleaners whose attitude was sometimes unprofessional. I hope the management addresses this to ensure a fully welcoming environment. Food & Drinks: The food offered a good variety, especially the desserts and cakes, which were excellent if you're on an all-inclusive plan. However, I would suggest the hotel consider adding a few spicy food options, as not all guests prefer mild tastes. Some variety in spice levels would enhance the experience. Staff & Service: Most of the staff were cooperative, and the service was generally good, though there's still room for improvement in responsiveness and attitude in certain areas. Entertainment & Activities: The hotel had a kids' club, a kids' pool area, and nightly shows for children, which were great. Information about daily activities was clearly displayed on notice boards. Wi-Fi & Facilities: Free Wi-Fi was available throughout the hotel, and the indoor pool area was a nice bonus. The beach area was also a highlight. Concerns: The outdoor beach was closed for the first two days of our stay and opened afterward. I strongly suggest the hotel prioritise maintenance and make all key facilities available from day one to avoid disappointment, especially for guests visiting for a short holiday. Tips for Visitors: If you're planning to go shopping, I highly recommend using the local bus service to visit the nearby bazaar. It's very convenient — the bus stop is just across the road, and it takes only 5 minutes to get there. Final Thoughts: Yes, I would recommend Beach Club Doganay Hotel. Everyone has different preferences, and while this review reflects my honest experience, others may have different expectations. Overall, it's a pleasant place to relax and enjoy your holiday.

Vicky Walker

Our first time in Turkey and we weren't sure what to expect but we would 100% go again to this hotel. We traveled as family of 4 with 2 children.Everything was fantastic from the food, entertainment to the staff. Special mention to shaban who was our hotel rep and burkay, the animation team and yosef from the hotel shop who was such a lovely man. The only bad thing I can say about the hotel is the slides and pools weren't open but that's to be expected when not in season. I highly recommend booking the spa package which includes sauna, steam room, Turkish bath and massage. I came out of the place like a new woman 🙂 we found the food to be excellent with plenty of choice. Even myself as a fussy eater never went hungry and plenty of options for children too. The beach is beautiful, no need to fight for sun loungers and there is entertainment and a beach bar with a buffet on most of the day. We booked excursions through our lovely rep which were the pirate ship and buggy safari both of which were well worth the money and the highlights of the holiday. Alcoholic drinks aren't included on the ship so you can take your own on and if you go on the buggies make sure you wear old clothes as you get soaked and very muddy! If you come in march the weather isn't always hot especially on a night so warmer clothes is a good idea. All in all one of the best holidays we have had and we would definitely do it again

Ivona Kacelovic

We returned from vacation yesterday. I was in this hotel for the fourth time but it's already the last. I understand that it may not be the season yet but assessment is a maximum of one point. The room is still bearable but the carpets in the elevator stink, dirt everywhere (old block). I took a photo of the carpet near the elevator. In the dining room there is a bad smell in places, similar to cat urine, the food is poor but I understand that this hotel does not meet 5 stars so I'm not even talking about it. The only big plus is their spa. The girls from Thailand are super. This time I was only there for 4 days so it didn't ruin my vacation but I definitely don't recommend it to anyone who pays a lot of money!

Reza Mosafer

I stayed at the Beach club Doganay Hotel for two nights in December 2023. Many of the hotel facilities were closed, the equipment in the room and the hotel lobby was very old. The food was almost the same but it didn't taste bad. The receptionist answered questions and gave me directions, thank you. The hotel is spacious and connected to Yakhl via an underpass, and the surrounding scenery is very beautiful. But the worst thing that happened to me at the hotel was buying a Turkish bath and massage package for 25 euros from a Kyrgyz agent who was stationed in the hotel lobby. I bought it with her advertisement during a market downturn, but it was very short and fast, in less than an hour, the bath and massage were over. I protested that my package was 90 minutes, but it was of no use and I told the receptionist about the matter, who said that unfortunately the bath and massage are rented by a contractor, however, he said that he would pass the matter on to the hotel manager. But why should a 5-star hotel not have supervision over the performance and behavior of the spa staff is still strange to me and for this reason I do not give a full score. Overall, I do not recommend the hotel to anyone with this management style. The decision is yours.

John Frame

I enjoyed 9 nights in early March 2025. There is a regular city bus that can take you into town. The wifi internet was good. I could hear neighbors sometimes but some of that is to be expected. I stayed in the main building. Food was good and plenty of options for vegetarians and people who eat meat. Beautiful sunsets on the beach. I was impressed with the very fast laundry service. Pleased with the price and my experience. Thanks to all the nice people at the hotel.

hani jahangiri

Honestly, 4 stars don’t do this hotel justice – it truly deserves more. Before our trip, I had some doubts after reading a few mixed reviews, but once we arrived, everything exceeded our expectations. The staff were incredibly friendly and welcoming. The hotel was spotlessly clean, and the food was absolutely excellent – always fresh and constantly replenished right up until the end of service. The variety of desserts, pastries, and fresh fruits was outstanding. There were several large pools, and the solarium area facing the sea was quiet, cozy, and perfect for relaxing. In the evenings, there were fun and varied programs in the lobby with a nice bar and great atmosphere. Everything was included and available without extra charge. We spent a truly wonderful week here – highly recommended!

Jasmine Nicole

Nice hotel with some positive aspects, but definitely not 4 star standard. Positives include clean modern rooms with lots of space, and the majority of staff are helpful and friendly. However, aspects of the hotel are run down. One of the main pools are missing tiles, walls are stained, the gym and kids club look run down. The food was the worst part of the holiday, the selection was barely 3 star standard (and also often cold). Location wise is in a nice golfing area but about half an hour away from everything going on (an hour by bus - taxis are about 35 euro to get to the busier areas). Some really nice bars below the hotel. There was also a limit to 1 drink per person for the all inclusive deal and you needed a token for a drink … and 10 euro per towel… not ideal. Evening entertainment also wasn’t great. Ultimately we had a nice time but there is definitely a lot of work to be done to call this hotel ‘four stars’.

Skye Emily

This is truly an amazing place to go, and I will absolutely be back next year! The staff are incredibly kind and go above and beyond, anticipating your needs with a genuine smile. The people around are just as lovely, creating such a warm and welcoming atmosphere. And the food? Oh, the food is beyond amazing - each meal was a culinary delight, with fresh, local ingredients and a vast array of options. Our room was a luxurious sanctuary, incredibly spacious with plenty of room to spread out, and that big TV was perfect for unwinding. It's not just a hotel; it's an experience that makes you feel utterly pampered and relaxed. I can't recommend it enough!

Jolie Beaini

I had a great stay at Alua Atlántico Golf Resort in Tenerife. The hotel is in a quiet area near the sea, perfect for a relaxing holiday. It’s close to the airport and has beautiful ocean views. The rooms were clean, modern, and comfortable, with nice balconies. The pools were great—there are several to choose from, including one just for adults. There’s also a gym, spa, and entertainment in the evenings. The food was good, with lots of variety at the buffet. The staff were friendly and helpful throughout our stay.

Barbara Dempsey

If Carlsberg did hotels . . . Excellent in every respect. The staff throughout the complex were so friendly and helpful, (special mention to Julia in the Spa and all the reception staff especially Carmel/Carmen and a very tall gentleman who spent the holiday writing directions for me on maps!) The food was delicious, fresh and varied, and for those, like my husband who likes his mouth burnt off, there are microwaves. We didn’t book the speciality restaurants because we were only staying for a short time and they were booked, but we could have if there had been a free slot, for €15 per head, which is still incredible value. (They are free in the inclusive package if you are staying for at least a week). Everywhere, inside and out, was scrupulously clean and the cleaning staff were very courteous and friendly. We had access to a lovely quiet lounge where there were nibbles, drinks, tea, coffee, and a lovely calm atmosphere, which we really appreciated. I’ve no idea why we qualified for this treat, but we appreciated it! An absolute gem of a find, and hopefully we’ll return soon. We frequently stay in Tenerife and have never had a bad experience but this hotel was a definite 5* and ten minutes from the airport.

George Jemmeson

Lovely hotel with lovely staff. We stayed for a week and had a great time. The rooms are huge, very clean with comfy beds. Georgi was particularly lovely to us. The pool was a brilliant temperature and the bar made great drinks. Food was also lovely. There was a bit of a queue for drinks in the evening so it would be good to see some more people on the bar at night. Would also like to see umbrellas by the pool and the pool bar open a bit later. A bit of a walk to the beach/ old town so bring comfy shoes. Overall an amazing holiday 😊

Lisa Sadler

Great hotel, slightly away from resort centre and about a five minute walk to beach. Rooms.s were very clean and spacious, only one fault there was not a door between sitting area and bedroom. Very friendly and hardworking staff. Good variety of food always found something to eat that I liked. Big shout out to Georgetta behind the lobby bar. Amazing lady who was always smiling and calm but also would remember what drinks people drank.

brian westwood

Just spent a week at the fabulous Flamingo Beach Resort and was pleasantly surprised.what a fantastic hotel this is not far from the beach not far from the main strip.Hotel rooms are spacious and clean.Bonus seams to be no sunbed wars here plenty of beds good service at pool bar 3 pools to choose from. Entertainment on every night karaoke and singers later on also games so a nice mix for all.Would definitely recommend this place to others so a big thumbs up from us great holiday had by all.

Tom Edwards

High standard of cleanliness. Towels changed every day. Breakfast was plentiful and fresh, I honestly could not say there was anything missing. Show cooking for omelettes, pancakes, french toast etc. Same standard at evening meal, varied every night with a different theme. Even beer sodas, wine and mineral water for us who were not all inclusive. Room was clean, spacious and airy.

Sam Hollowood

You need to visit the roof top sky bar my mate Pedro runs the bar on his own and he is a profession it's open from 7-12:30. The drinks are amazing unfortunately not included in the all inclusive but all in all it is great

Dharmit Chauhan

We booked this holiday through Jet2 and stayed at Green Nature Resort & Spa, and I feel compelled to warn others—this was an incredibly poor experience, especially for a family traveling with a young baby. From the moment we arrived, things were wrong. The air conditioning in our room didn’t work, and with a 3-month-old baby, this was a serious issue. We spent an uncomfortable first night in the heat before it was finally repaired the next afternoon. There was no urgency or real care shown by staff. Housekeeping ignored "Do Not Disturb" signs and entered our room early in the morning without knocking. This happened multiple times and felt extremely intrusive. The food was repetitive, offering quantity but not quality. Every day, the same options were served, which quickly became tiresome. The biggest issue was accessibility. Only one lift was working in the main building for almost the entire week. This made navigating the hotel with a stroller frustrating and exhausting. No support or alternatives were provided. Reception staff were rude and unhelpful, always pushing us to guest services, who were only available during limited hours. We had to queue for long periods just to speak to someone, and most issues went unresolved. But the most frightening moment came on our last day, when we got stuck in the lift with our baby. We pressed the emergency button for over 10 minutes—no response. I tried to call the reception from my mobile and was transferred with no answer. We were stuck, overheated, and panicked. The lift eventually moved again on its own, but we received no follow-up, apology, or explanation from the hotel. This was a terrifying and unacceptable failure in guest safety The tiles around the pool were dangerously slippery, and we witnessed a guest suffer a bad fall. On top of that, we saw drunken behavior and two fights break out during our one-week stay—completely unsuitable for families. There are no bathtubs in the rooms, and when we asked for an alternative to bathe our baby, staff were indifferent and unhelpful. We had to buy a paddling pool ourselves to manage a basic need. This hotel is marketed as family-friendly, but it is anything but. It does not meet the standards expected of a Jet2 property. Unsafe, unfriendly, and unfit for purpose—this was a deeply stressful experience we will not forget. I strongly advise families to avoid this hotel. At best, it’s a 3-star property, and Jet2 should seriously reconsider their association with it.

BIT Cooray

Rating: ★★★☆☆ (3/5) Green Nature Resort & Spa, Dalaman Stayed here over the half-term break. The hotel itself is okay—clean, family-friendly, and staffed by genuinely helpful people. The pools and facilities are decent, though the outdoor pools were far too cold to use in April (unlike other places like Antalya where pools are heated). Food was repetitive—mostly chicken dishes every day, though the sushi on the final day was a nice touch. Evening entertainment was held in a tiny room with limited seating—you’d have to skip dessert to get a spot. The biggest issue: unauthorized agents operating in the hotel lobby. One man named “Sasha” offered us a “free taxi” to a place called Mr. Cheap—which turned out to be a single, overpriced store. We also got tricked into booking an expensive boat trip through him that we later found was much cheaper if booked directly at the pier. Bottom line: Don’t trust random agents in the hotel lobby. Avoid “free transport” offers—they’re usually tourist traps. Use GBP/USD for better rates and book tours through verified operators. The hotel itself was fine, but these scams seriously hurt our overall experience. Be cautious if you’re planning a stay.

darrielle rogers

Just got back from this hotel... what an amazing holiday me and my family had the best week we didn't want to leave... the food was good something for everyone.. the rooms where cleaned everday and they filled are fridge up with bottles of water daily......the staff are amazing they work so hard and can't do enough for you... big shout out to ilhan in the restaurant he was amazing went above and beyond for us... and also to drake on the entertainment team he was so friendly and made a week supper fun.. you don't need to leave the hotel if you really don't want to everything's there for you from shops to tattooist to Jewellers to hairdressers..... I definitely recommend this hotel and we will be returning next year.

DD

Honest Review: Green Nature Resort & Spa, Dalaman (Half-Term Stay) We stayed at Green Nature Resort and Spa in Dalaman over the last half-term break, and I thought it would be helpful to share our experience—both the highs and the lessons learned. 🌟 The Good: Friendly Staff: The hotel staff were genuinely warm and helpful throughout our stay. The local taxi drivers we met were also courteous and accommodating. Pool Variety: There are three outdoor pools, including one with a few water slides, and a small indoor pool. This is great for families, though... Clean Facilities: The hotel grounds and public areas were kept tidy and pleasant. 😕 The Not-So-Great: Pool Temperature: The outdoor pools were far too cold for kids to enjoy in April. We've stayed in Antalya before where the pools were heated, so this was disappointing. Repetitive Food: While food was generally decent, the buffet was very chicken-heavy with similar dishes day after day. Sushi on the last day was a pleasant surprise. Entertainment Space: Evening shows were held in a small room that could only seat about 50 people. You’d have to rush through dinner just to grab a spot. ⚠️ Major Warning: Tourist Traps The biggest let-down wasn’t the hotel itself—it was the unauthorized agents lurking in the hotel lobby who pose as tour operators. A man who went by “Sasha” (possibly not his real name) approached us offering a “free” taxi to a shopping hub called Mr. Cheap. Spoiler alert: it was not a shopping centre, but a single overpriced store. We later realized we’d paid way more than normal prices after visiting the real city shopping area. We also got roped into an overpriced family boat trip through the same agent. It was sold as a deal, but in reality, we could’ve gotten a much better package (with alcohol included) by booking directly at the pier. ✅ Tips to Avoid What We Faced: Use Uber or ask your hotel to call a taxi for you—avoid unsolicited offers. Avoid shops that come with “free transport” offers. These often lead to tourist traps. Use GBP or USD for better bargains—rates are more favourable than Euros or Lira in many places. Book tours directly through reputable companies (safaris, boat trips, etc.). what3words - ///basher.input.slim to the town centre shops and boats. Don’t trust random "agents"—they’re usually unregulated and overcharge heavily. 🏁 Final Verdict: 5/10 The hotel was okay overall—nothing was terrible, but there was nothing outstanding either. However, the external scams seriously impacted our experience, so I'd urge families to be cautious. Hope this helps others make more informed decisions and enjoy a smoother holiday!

Christine Maddock

Well I really don't know what to say 😕 Our holiday isn't finished yet 😢 we still have 5 days left and all I want to do is cry. We decided to book two weeks here. It's our first holiday in over 10 years and I feel like I never want to go on another after staying here. It's definitely a party hotel, the level of noise here is a flipping joke we haven't slept and our bedding wasn't changed for over 3 days and then I had to ask for it to be done. The area is not great plus definitely don't come with a money travel card because the hotel tryst to charge you £7 every time you use it because they don't want to pay tax. The hotel doesn't feel clean. The food is nice if you like chicken every night but the puddings don't taste of anything. We just can't wait to get home now never again please if you are looking for a great holiday definitely don't booked here

Emily Horne

Rooms were ok, not the greatest as the door to the balcony was the hardest ever to shut and felt like I was doing a daily work out, no sink or bath plugs at all (why lol??) Front desk is rude and doesn’t like ordering you a taxi even though it takes less than a minute to do so. But most of them speak multiple languages which is nice Front desk again says it’s a 15 minute walk to the town strip, it’s more like a 40 minute. There is nothing else to do around here and you have to book a taxi to get somewhere every time.

Ludmila

Mohamed and Adrian are the best Waiters Mohamed speaks many languages very well and He is very friendly to guests. Was very nice to meet him. The food was always fresh and diverse. We recommend the stay in this Hotel, but it would be good if the rooms were cleaned every day

Samuel Horne

Stayed 5 nights with my daughter for passing her gcses. We love lanzarote and couldn't wait to get there. The room had a stunning view but to get on the balcony you had to be a bodybuilder to open and shut the door. I then noticed next day in the bathroom there are no plugs for the bath or sink so on asking reception who are incredibly rude that they don't supply them 😑 😒. The winds were very high as can be in lanzarote but at night you can hear the whistling through the windows all night. The entertainment was shocking and mainly spoke Spanish and German all the time. Now let's start on food awful choice and flies around and on our last but one night I came back to my table and my daughter had trapped a small cockroach under my glass. The location is bad and the non helpful receptionist told me it was a 15 minute walk to playa blanca?? Turns out it was 55 minutes. When asking to book a taxi at reception they huff and puff so booked it myself (the good thing about taxis is they are good and very cheap) the WiFi is absolutely shocking so lucky I had good data. 30 quid for hiring a safe and 1 tiny bin in the batroom so nowhere to put rubbish. Please read this lanzarote I will always come back to but do not come to this hotel especially for what they charge. 3 star rating they are just pushing a 2 star.

Mark Layfield

Lovely hotel, very good selection of food. Great staff always friendly and helpful. Good entertainment for young and older, only slight issue was the lack of sandy beach close by, mostly rocky. But thoroughly enjoyed it and would highly recommend.

Jason Kenny

I stayed at SBH Royal Monica for two weeks and overall had a very enjoyable and peaceful experience. The location is fantastic—right by the ocean with direct access to a rocky beach and stunning views of the sea and nearby islands. I even spotted dolphins and other marine life, which added a special touch to my stay. The pool area is well-maintained and inviting, perfect for relaxing during sunny hours. The resort has a calm and laid-back atmosphere that suited me perfectly. The dining options are varied with generous buffets available for all meals. There’s also a casual pool bar that serves lighter fare during the day. The food quality was consistent, and I appreciated the range of choices throughout my stay. The staff were friendly, multilingual, and welcoming. Even though the hotel primarily hosted French and German guests, I felt comfortable as a solo English-speaking traveler. The team was patient and accommodating, which made communicating easy and pleasant. My room was clean, simple, and functional—offering everything I needed for a comfortable stay. While the resort isn’t luxury-level, it provides great value, especially for a longer visit like mine. Overall, SBH Royal Monica is a great option if you want a relaxed and peaceful holiday in Lanzarote. Not everything was perfect, but I had a good time and would consider returning. Edit: With all that being said, there was one particular employee who was unprofessional and rude. He was a fairly young man with curly hair. He had a sneery and passive-aggressive attitude. Because of him I am detracting one star from service, which was otherwise fine. The best barman was also Adrian.

Carlos Flores

I can’t fault this place. The staff are all very welcoming and extremely helpful. They have a mixture of food which did not disappoint (unless your an egg and chips kinda person) and extremely fresh. The rooms were cleaned every day and kept tidy. Look it’s not the Ritz but for an all inclusive experience at a good cost, this is the place for you. The location wasn’t far from anything and easy to get too. The fist beach at the back of the hotel is extremely shallow but perfect for young children, however, the second beach on the right with the water slide pool is nice and deep and perfect for swimming. The sea does have jelly fish, but honestly they do not sting and you get over them being there in no time. I’m a red wine drinker, and have to say the free red wine wasn’t blowing me away, but was definitely palatable and not bad at all. Oh, you should try the 50 minute sports massages in the spa, we booked two times as at £20 a pop, you can’t go wrong. I’ve seen a lot of negative comments on here, but each to their own, you can’t please everyone. I’d definitely recommend this place and look forward to going back one day

ella fleming

Honestly don’t even bother going if you have booked it. We went and booked a “garden view” it was a view of a building site! The food was awful we did not eat in the restaurant at all. There are a few spots near it which are nice, but obviously you don’t want to do this when you have booked a hotel which “supplies” food. The eggs are green, nothing had flavour, the chicken was beyond questionable. The staff are rude, there are some who are friendly ones such as the lifeguard. They do want tips for doing the most simple favours. They serve you smoothies which they then make you pay for….. the rooms are very outdated. The cleaner doesn’t clean the room, we had to go down reception 4 times to get clean towels and some bottles water. If I could give it a 0 I would. Oh and all the plates and classes are chipped.

Stuart McBride

Mixed experience. Food and drinks a let down massively and not great value. Poor selection and quality Better to eat out. Can get some great offers out in town and taste far better. Staff friendly enough but nothing special. Rooms are tired and other comments I agree with. Pool has cracked and missing tiles. Saving grace is being on beach and Amazing views of the beach. Pity as it could really be a 4 star hotel, but in current state it's barely a 2 star.

Кристин Великова

Honest Review – Mixed Experience The hotel had a welcoming staff and a beautiful beach view from our room, which we really appreciated. However, the hotel itself felt quite basic and didn’t really live up to a 4-star rating. It was fine for the price we paid, especially since we spent most of our time exploring rather than at the hotel. One disappointing experience was on our last day when we were unexpectedly charged for two cheap, tasteless drinks. A friendly staff member initially assured us it wouldn’t be an issue, but when the receptionist changed, suddenly there was a problem. Given that we barely used the bar during our stay, this felt unnecessary. We ended up going to the nice café next door instead, where the drinks were much better anyway. Overall, an okay stay with a nice view, but some aspects of service and quality could definitely be improved.

Razan Elkhaldy

Had a great stay at royal star beach resort The room was clean and comfortable, the staff were super friendly, and the location was perfect. Really enjoyed the breakfast and overall service. Highly recommend!

Hassan Mohamed

I had a fantastic stay at Titanic Palace! The resort is beautifully designed with stunning pools and a relaxing atmosphere. The staff were always friendly and helpful, making sure we felt welcome. The rooms were spacious, clean, and comfortable. There was a great variety of delicious food at the restaurants, and the beach was perfect for relaxing. Entertainment in the evenings was fun and enjoyable. I would definitely recommend this hotel and hope to return someday!

S M

We had an amazing stay at titanic palace! All staff were helpful and always gave service with a smile. The hotel itself had everything you would need for an all inclusive stay - including a spa and gym. Multiple pools and a private beach so you had plenty of space without feeling overcrowded. The rooms were very clean and maintained daily with housekeeping. The food service was excellent with different cuisines every night for dinner, alongside additional restaurants within the hotel that you could reserve for free! An amazing hotel with amazing staff, I highly recommend!

Viktoria Mamula

I had a wonderful stay at Titanic Palace Hotel! The staff were incredibly kind, friendly, and always ready to help with a smile. The food was delicious with a wide variety of options to choose from every day. Our room was very clean and well-maintained, which made the stay even more comfortable. The hotel offers plenty of activities and facilities for all ages — there’s always something fun to do. I highly recommend this hotel to anyone looking for a relaxing and enjoyable vacation.✨

Katarzyna Gil

Great place to relax. Nice and helpful service, not pushing for tips. Very good drinks, the food is quite good, plenty, everyone will find something for themselves. Super nice pools, you will find a place on the sunbeds without a problem. Small coral reef by the hotel but you can also swim. overall - great week ☀️🏝️❤️

the boy

Very nice people here they help you. Room had only lot of mosquitoes but other then that its a nice room. We were in the bungalow. Food differs each night but there is always something that you can eat that you like.

Suzy Gaskell

Perfectly adequate but do not expect a 5* if you've not paid 5* prices. Incredibly beautiful surroundings and amazing views from the rooms. Nice staff. Tons of food selection and all fresh/tasty. Delicious desserts which makes a change for an all-inclusive. Good selection of drinks. Rooms are spacious and very clean with comfortable beds, but it's not the 5* experience you'd hope for. Location: stunning but a car is highly recommended. Bali is very quiet and the beach very average. Entertainment was mostly terrible so be prepared to get out and about.

Lauren

An absolutely fantastic holiday staying here. The rooms were clean and spacious. There was a bath and shower in the bathroom which was unexpected. The food was incredible and a variety to choose from. The staff were also welcoming and friendly. A nice spacious balcony too and we had a nest in the corner which was lovely to watch as the parents were feeding 3 babies. There’s a lot of birds around which was nice. There’s mountains surrounding the resort so we were able to see bird of prey in the distance There were 3 pools to choose from, each had sun beds around that were clean and comfy to lie on. Towels were given for €5 deposit. Drinks and snacks were available from the pool bar and again, the staff were very friendly and served with a smile. There was entertainment on and some was great, the Magician, The Professional, was phenomenal and a great show! There were 2 dancers which wasn’t a great hit, it looked like they argued a couple of times during the set and the show didn’t flow - they kept stopping for a minute or two after their dance. As soon as they got the audience involved in dancing, the evening was okay but their show was embarrassing. There was a shuttle bus that fit 8 people and took you to the beach and back for free. We did this a couple of times and it was really nice but sometimes going back to the hotel was a wait due to the number of people wanting to go back. Not a problem though as there was a cafe/ bar right next to the drop off point I cannot fault the staff but a big thank you to Regina who made us feel welcomed. She was always ready to help us out with booking a car for us or sorting out a late check out Really happy with our stay and would really recommend to everyone

Uğur Uğurlu

We loved staying here! Great staff that make you feel at home, especially thank you Regina we will miss you! As a group of 5 friends we stayed at the green villa, and we absolutely enjoyed every minute of it. Mostly everybody try their best to make your stay comfortable. Maybe the food is not the best but you get more than what you pay for. I would recommend renting a car to be able to visit the wonders of this breathtaking island.

Christine Turner

We enjoyed our stay despite the cold weather. All staff are friendly, polite and helpful. All facilities are clean. The restaurant tables are cleaned each time between diners. As a vegetarian, I especially appreciated the tasty vegetarian meals that were mostly labelled

tati ca

My stay with Filion hotel was one of my best vacations ever. The place is beautiful, every meal is great and the hotel's service is perfect. All the staff members are friendly except one person at reception, who I won't mention here, I believe everyone should be nice. Anyway, I highly recommend this hotel if you want a peaceful and chill vacation.

Petra Bendikova

We had very nice vacations there with my son. Hotel is right on the beach, beautiful turquoise waters, was amazing. We had all inclusive, food was nice. Lady at the reception, Jana, was lovely and very helpful. All was very nice apart from mosquito problem, we couldn't even open a balcony as otherwise there were all in. One night we hardly slept because of them. Hotel should put net on balconies and do something about it. It is not the newest hotel but it's nice and cozy. My son loved kids club where I could leave him for few hours a day. And mini disco.

Harvi Kaur

After reading the reviews that were mixed, I thought I'd judge for myself and booked in Feb 2025. According to my 9 year old- it's the best holiday ever and wants to go back. the hotel is in a remote area and 10 mins drive each way to the shops. the transfer from the airport was just over an hour. the beach was so close and lovely. (Quite a few steps from the hotel to the beach) which may be a problem if mobility is an issue. I was told it was a lovely walk to the shops, instead of catching a taxi or bus. we did wait for the bus which wasn't on time but to windy to wait, so caught a taxi but didn't know about walking a long the beach at the time. it was hot in Feb at least 24 degrees but slightly cold wind. it is a windy island and got chilly on an evening, so jacket needed. There were 2 large pools, both shallow on 1 side for children. There is a play area and kids club but never used these facilities. The daytime entertainment was often and really good fun for both adults and children. The staff were so nice and very good with children and always made us welcome. my child is very fussy when it comes to food and by far the all-inclusive food was so delicious. very tasty dishes and the puddings were so morish. we never went hungry. there was food on 2 floors, one near the pool then the large restaurant. We were located on the 3rd floor and the room was very spacious with a large balcony. a traditional Spanish design which I don't mind but others stated it was dated. the gym needs updating, some equipment was rusty and not fit for use. i could hear water running on an evening, not sure if this was the water for the plants outside the room but soon got used to it. The beds were comfortable. The sea view would be 3rd floor and above, over the pool side. Overall we had a lovely holiday. we only left the hotel once because we enjoyed the entertainment day and evening. my daughter did not want to leave because she loved it so much.

Elvita Žurova

Please be aware when you choose to book this hotel for your holiday. IT IS NOT SAFE! The hotel is very old fashioned. The locks on the doors are poor for use, and keep an eye on the balcony doors, as nobody will tell you that you can actually lock them. If you do want to stay there, lock the balcony doors before you leave the room, and keep your passport and important personal belongings with you. The territory is very huge, however, there is no CCTV or Security in there. It has lots of exits, which means somebody can easily access the area from the outside. We meant to spend 5 nights with them, but unfortunately, we left after the first night as an actual nightmare happened to us. After diner we went to our room to plan the next day. We left the curtains half way open so we could see the balcony. We heard a knock at our doors, of course, we asked who is there, nobody answered, so we did not open. After 5 minutes we saw the black dressed man jumping on our balcony wanting to come in. We screamed as loud as we could and it luckily to us scared him away. Nobody came to us to help, which means in case something happens - you will not be heard! We went and reported to the reception, but they thought we were joking, and they said just to lock the balcony doors. We went back to the room, booked our tickets for the next day to fly home, and went to the reception to get done check-out. They were helpless to us in this situation. We spent until 4 am in the reception waiting for the airport to open so we can go. Of course, we straightaway contacted our holiday agency, and they asked to provide the reception to us confirmation letter for the nights we did not spend there. They said they cannot do it, which means we can't get our refund back. The travel insurance does not make anything work in this situation. Please, be aware that there are gang of thief's particular nationality robbing hotels around the Canary Islands. This is real and some hotels refuse to change something to keep people safe. Before that, two months back two families were robbed in their rooms as well. THIS HOTEL IS NOT SAFE!

dominic mccabe

We had a lovely time , the staff were amazing ! The room was cleaned every day , and the food was all inclusive as it should be. My 4 year old loved the kids club and mini disco the entertainment staff were fun! Yes, the building is a little tired, and it's probably not a 4* hotel, but the price for 7 nights in a beautiful setting was fantastic 👌. I hired a car as it was a little remote, but the views from the room were spectacular! Very friendly place ! I'm looking forward to trying Costa calma next year !

Anna Anderson

First of all, it is a budget holiday so our expectations were not high. Still, with that in mind, we were disappointed on our arrival. The hotel is really tired and dated, to the point where it is dangerous- floor tiles sticking out, loose plugs etc. The children pool and the lower pool areas were not cleaned, there was a dirty nappy on the floor for over 5 days! There were dirty wet towels laying around, rubbish, glasses left behind. All it takes is a member of staff to give it a daily sweep- would look and feel so much better! The hotel location is beautiful, we could see the ocean from our room. That was the highlight of the holiday. Food was typical all inclusive, we had a car ( a must if you like seeing different places as there’s nothing in the area!), we went out for dinner a couple of times. Entertainment was really good on some nights! The singer on Wednesday was amazing! So were the acrobats on Monday. Kids mini disco every night was good and the team were lovely. There’s also kids club our youngest visited on a cloudy day, they did some arts and crafts. Most staff are polite and friendly, everyone works really hard! Unfortunately, we would not go back based mainly on the condition of the hotel. If you can ignore the scruffy inside, you will be ok. We still had a lovely family time and made the most of what the island has to offer.

Peter Buckley

Just come back after 2weeks at the altamar. Good hotel rooms are good and views are great .whould recommend. Cleaning team we was in room 104A and MACU was a lovely lady always smiling made are day give the lady a pay rise she deserves it. Thank you MACU hope to see you soon

Craig Maxwell

Great holiday, fantastic staff, and room service. Entertainment in the evening was as expected for a 3* hotel. Hats off to the chefs. The food has been exceptional 100%, the best all-inclusive food we've ever had, with on the balcony BBQ experience as well. Would definitely return. If you are hard of walking, would not recommend it as even though there is a lift, it was temporarily out of order at times. Good access to taxis to get around, €5-€20 depending on which beach or shopping centre you wanted to visit. Overall, we've had a great holiday.

Anna

We had the very top rooms and the views were very nice, we enjoyed it a lot. The room was simple yet comfortable and clean. The only problem we had was with the shower, where the water was either too hot or too cold (thus the 4 stars), we didn’t inform the reception though because we were staying for a short period of time.

Linda

Lovely hotel I cannot fault it. All staff friendly and helpful. Food very good lovely pools with very comfortable sun loungers. We fly home today and will definitely be coming back. We did all inclusive but if you do self catering there is a well stocked shop with everything you need. Thank-you Altamar x

Stuart

The bar staff totally let this place down! If your all inclusive it's fine as you help yourself but if your not then it's poor. During happy hour instead of giving you another drink for free they make one and pour it into 2 smaller cups and charge the same price as normal! Have been here twice now and won't be back. Go next door, Ocean Hill is much better!

Michael Warrington

Just spent a week all inclusive at this hotel after booking a very last minute deal. Arrived at the hotel late evening and was checked in by friendly reception and offered late arrival food in the restaurant which was declined but first impression of room was basic but clean, nice to have a fridge. Around the pool and sun loungers was clean with plenty of sunbeds with no reason to get up early and reserve sunbeds. Entertainment was very much hit and miss and very basic. No football, sports or any usual activities. Mini disco is also at 16:30 around the pool which I found odd and no evening activities until 21:15 on most nights. Food on the whole was very good and above what we expected, each night was themed but above expectations based on other reviews. Staff at the hotel were in the most professional and helpful however one receptionist was very unhelpful to the point she refused us a late check out, however later the same day Dani on reception straight away sorted us a late check out. Location wise is not the best and is located a long walk and down a steep hill but if you're holiday is to stay within the confines of the accommodation then it is great but if you're looking to explore a little more then I wouldn't recommend. Free bus to the beach which gets very busy but is an option. We ended up hiring a car. Nice hotel, good food and would return but some staff need to improve customer service.

Alex Briggs

We have just spent 10 days at Dunas Mirador. The hotel itself has been absolutely fantastic, Our 4 year old son really Loved the pools and all the entertainment staff were absolutely fantastic, especially Eli, Francisco and Corina! Bar staff were fantastic and special thanks to Alejandro! the rooms were clean however the Details of which rooms have air conditioning could be a bit more prominent on the jet 2 website that we booked with, we did manage to get a mobile one though for an additional cost but this was well worth it! All in all I would definitely come back again. Thank you team Dunas!

Rafał (Rougheee)

We’ve just returned from our 8-day holiday. The staff were very polite and helpful. The hotel itself does deserve its three stars. The rooms are quite spacious, regularly cleaned, beds comfy (could have been joined permanently to avoid sliding apart). The portable air-conditioning unit requires leaving the balcony door open and is quite noisy. With all the noisy entertainment on the stage by the pool one just wants to keep the windows shut to enjoy some silence. We were provided with the All inclusive option: the food was quite tasty but of average quality ingredients. Luckily, there were many options to choose from so everyone should find something to please their palate. We have only tried breakfast and dinner meals as at the time of lunch menu or pool bar snacks we were away sightseeing or enjoying the beach. The location is okay, exactly as described on the website. The free beach bus could run more frequently though. It’d be great if the pool and jacuzzi areas were available until 9p.m. We didn’t get the chance to use them more than 3 times throughout our whole stay because of such short opening hours. The lifts need more attention and the room doors that are far from soundproof. On the whole, it was a very pleasant stay.

Michael

No other words but excellent! Nice clean hotel with very friendly and always helpful staff. We don't do all-inclusive very often, but it's a lot easier with 2 young children, but it was by far the best all-inclusive food we have had! Endless choice and always something different every day. Also, lovely fresh, thin based pizza is available all day from the snack bar along with salad and other snacks. The bottom pool is always lovely and warm, and a great little kids pool and kids club to the rear of the hotel. Had a great room that always had the sun on the balcony and nice views over the pool. Great entertainment on a night and a good mixture of music playing through the day. Little kids' arcade area was handy for nighttime. Only 1 negative was that the gym was very basic, which could do with a bigger room and some more weight lifting equipment. Will definitely visit again!

Dec H

Unfortunately not the best. This hotel is remote with a bus service in the day. No air-conditioning in the rooms, over crowded, limited sun beds and area. This is not the falt of the staff, Really long queue to get drinks, on the evening. Only manged to find the food acceptable on one night, every other night was just covered in salt. Other concerns.... Security guards patrolling from lunch time on wards. 5 of the 7 night police attended the hotel. Other customers reported- Bed bugs and spider bites. Not recommend.

Roberta Caruso

⸻ Great experience at Mitsis Faliraki! We traveled with our 10-month-old baby and had everything we needed in terms of services and comfort. The food was excellent — great variety, healthy choices, and daily changing menus at the main buffet. The staff was also extremely kind and friendly with us. Highly recommended, especially for families!

Melinda Bignell

We went for a family holiday and we all got ill, 2 adults and 2 small kids (stomach bug or food poisoning). My daughter is still not 100% well after over a week of catching this. I read that other guests had similar issues. When highlighted to management they “kindly” offered us a doctor which we would have to pay in cash €150 and took no responsibility. We truly believe they have serious hygiene issues in the main restaurant and pools. The food variety was very poor compared to other Mitsis hotels (Rinela for example) or other 5 star hotels. Rarely did they have theme nights. The kids menu was so bad, same vegetable soup, tasteless, for 3 days in a row, and same pasta, just unacceptable! The rooms are very dated and far from the standard a 5 star hotel should be. We struggled with the shower since it was so old, it was impossible to get the right water temperature. The Entertainment for kids is poor. The service is poor as well, we experienced very bad attitudes in the main restaurant, with a few exceptions, we were waiting for ages to be served water, we always had to ask and wait to refill our glasses with water, same with all the other drinks. The beach is big however they do not clean it nor prepare for the following day. Lots of rubbish and cigarette bugs left everywhere. Overall, probably the worst holiday we’ve ever had.

Amanda Bain

We are staying here at the moment and having an amazing time. The staff are always so attentive and nothing is a problem. We have eaten out at the A La Carte restaurants for lunch and dinner and the food and service has been exceptional. In particular Sofia from the restaurants and the manager there have always been so welcoming. Angel in the Sushi/Champagne bar looked after us too. Already looking to book our next visit to this wonderful hotel.

Tasos Zagos

Very nice hotel, I had a short stay but still I was able to enjoy all the facilities provided by this hotel. Thanks to all the staff I enjoyed every moment. I will come back for more days

Enya Hjelm

Can’t describe enough how much I would recommend Mitsis if you’re going on holiday in Faliraki! Had the most wonderful experience, the hotel is beautiful, the rooms are so clean, the food was delicious with so many options and the staff was wonderful as they really try to make sure you have the best experience possible! I especially want to give a mention to Mike by the pool who always came to check on us, gave superb service and good recommendations for around the area! Thank you everyone so much I will definitely come back ☺️

Lukasz Smetek

This hotel offers mainly beautiful views if faced to the sea. Pools are very nice but always fully occupied and beds are booked by people at 5am which is shocking. It looks like is more people than the hotel can service. Beds are hard rock so don't forget anti-inflammatory pills. The food is limited to pork, chicken and fish. Sometimes available duck, turkey or lamb but make sure you are quick because ones is gone, it's just gone and replaced with chicken drumsticks. For full 7 days only banana, pears and apples, grapefruit and small oranges as fruits look pictures. Very disappointing was begging for watermelon as kids love them. The watermelon was served in the last day after formal complaint. People started to run for it and emptied the tray in 30 seconds. Downside is waiting sometime for 5 minutes at ques for a drink. *The Italian food restaurant is a misunderstanding. Pizza on ready baked pizza base, food is reheated when served as it was not completely fresh. Staff of this hotel is very nice, very helpful but this is widely offered in most Greek hotels. We were lucky that we booked another hotel as this was a mistake. Unfortunately

Rdog998

Definitely NOT a 4 star hotel!! (Rated 4* in 2012 btw). Positives: most of the staff are really friendly and do their best to make you feel welcome, this is despite all the odds up against them! The location is great and is really close to the beach. Their al la carte restaurant Mamma Mia was the one good meal we had at the hotel. Negatives: the food was really poor, the quality isn’t there with the food being bland, only fatty cuts of meat and there being a limited choice of food, within a couple of days you’ve seen everything at the buffet which gets boring fast. The rooms are outdated, our bathroom flooded after every shower and the shower was no longer bolted to the wall. The air con was also broken in our room. The beds were like laying on an ironing board with a pillow for each of us which felt like you were laying straight on the mattress. Unlikely to be the best bed for somebody who has back pain. Also will note not all the arcade machines work and will take your money but the hotel are not able to access these so just take your money! In summary: staff are friendly and do their best but the hotel needs a lot of work and the food seems to be very cheap and needs work!

Evelina Mockiene

Unfortunately, our experience at this hotel was absolutely terrible. It does not live up to the four-star rating in any way and, in our opinion, barely deserves even one star. Let’s start with the staff – unwelcoming, impolite, and lacking professionalism. The reception was cold and unhelpful from the beginning. The condition of the rooms was unacceptable. Everything was extremely outdated – probably untouched for 20–30 years. The bathroom was in a horrible state, the entire interior looked neglected, and the bedding was worn out, even chewed by moths. The mattress was filthy and stained. After our stay, the entire family had bite marks on our bodies, suggesting the presence of bed bugs or other pests. Housekeeping was superficial. Although the rooms were “cleaned” daily, the floors were never mopped. Once, we came back to find the walls splashed with dirty mop water. Water was unavailable several times, and the electricity went out repeatedly. We even witnessed electrical wires sparking dangerously on the street – a serious safety hazard. Food was one of the biggest disappointments. Every meal – breakfast, lunch, and dinner – was served cold. The food was not fresh, salads appeared to have been previously frozen, and the overall taste and presentation were very poor. The food warmers didn’t work – if you didn’t grab something immediately, you’d be stuck eating cold leftovers. The breakfast area had only two coffee machines, often running out of milk. Long lines would form because one was always out of order or empty. The pool area looked decent and well-maintained – probably the only positive aspect. However, the outdoor bar had a poor selection of drinks, and the grill bar food was equally bad. Even basic items like salads seemed old or spoiled. Fruit options were very limited – just apples, bananas, and oranges. Parking was another issue. Although the hotel advertised parking, we were told there was no space available for guests, even though a lot was clearly visible in front of the hotel. It appeared to be used exclusively by staff. We had to search for parking on the street. Late check-out was also poorly managed – we were only informed on the last day. Luggage storage was inconvenient, using coin-operated metal lockers. There was no proper place to freshen up – only dark, electricity-free cabins near the beach. After showering there, you had to walk across the entire hotel grounds with your luggage. It was uncomfortable and poorly organized. To sum up – I would absolutely not recommend this hotel. It is severely neglected and in desperate need of renovation. The staff is rude, and the overall experience was one of the worst we’ve ever had on holiday. A single star would be generous. I regret spending our time and money here.

J N

Hi everyone, I can't recommend this hotel. We were initially put in Block 4, on the top floor. The elevator was broken, so we had to carry our luggage upstairs ourselves. The beds were worn out, and the TV didn't work either. After we requested bed toppers, which weren't brought, we changed rooms. In the new room, the beds were also worn out, and the TV and hairdryer didn't work, so we had to go back to reception. The bed toppers were brought, the hairdryer was repaired, and suddenly, that same night, there was a cockroach in the room. The towels are replaced, but they're still dirty. You pay climate taxes, but the air conditioning doesn't work until June. The food is always the same and almost inedible. The soft drinks and "cocktails" are sugary sweet and therefore undrinkable. The supposedly sandy beach was created by the hotel itself, and most of it consists of huge rocks, making it difficult to reach the sea even with swimming shoes. The refrigerator in the room hums so loudly that you feel like you're in a spaceship. The room cleaning is superficial: they sweep, empty the trash cans, and make the beds. There's no mention of cleaning here; we still have the tomato stains from the previous guest on our room floor for a week. It's advertised as a four-star hotel, but these four stars are nowhere to be found at the entrance. I cannot recommend the hotel and appeal to people's common sense not to support this either!

Josh Gander

Genuinely a good hotel/resort. Breakfast was good. Lunch was good. Dinner was okay. Entertainment was okay. Soft drinks were not good I'll admit, they lacked fizzyness. The five swimming areas were very good. Room was good (303), bathroom was good, shower was very good, hot & fast, air con was freezing cold, 30°c ambient and you'd be shivering inside. On-site shop was good, affordable and good variety. Hotel location was great, by the beach, near the middle of Ialysos, bus routes to Rhodes for €3 each way. Not really much to complain about apart from the soft drinks, maids made beds every day and emptied bins, staff were lovely and really friendly towards our children. For what we paid, we would definitely go back, it's definitely worth it in that sense, didn't lack anything for us. Random photos without us or children inside added.

Aslihan Demirci

I really liked the hotel overall. I am surprised why some people are exaggerating about the food and the rooms. The rooms were cleaned decently. At the reception, many of the staff was friendly and supportive. When it comes to the main restaurant, there was a wide range of starters, main dishes, and different salads. The food was good. In hospitality, it is all about service offered by the waiters and the employees. You need to feel special and welcome. Captain Aldo knows very well how to give that feeling to their guests and works with full passion. He really deserves all credits 👏👏

Giorgos Petropoulos

For a truly relaxing break, Blue Bay Beach Resort delivered on all fronts. The staff's kindness and welcoming nature immediately set a positive tone. My room was clean and comfortable, and the beach itself was breathtaking. The peaceful atmosphere and beautiful scenery created an ideal environment for unwinding. With great food and service, it was everything I could have wished for in a getaway. Highly recommended!

heidi Hughes

Stayed here last week. We had a fantastic family holiday. The food was excellent, plenty of choice everyday. The staff and animation team are helpful and friendly and there were plenty of activities for the whole family to join in with. The room we stayed in was a large family room with a sea view, it was a little dated but comfortable, cleaned everyday and you could see that efforts were being made to improve the hotel. There were plenty of options to visit Rhodes old town and Lindos. I would definitely bring the family back to Blue Bay for a holiday.

Charlotte Mullock

We stayed here in May and our stay was wonderful, we enjoyed every minute, thought the hotel was great. The animation team were brilliant with the children, all of it was just perfect until.... I had my wedding rings stolen from the safe. I put them in there on the first day and on the last day they were gone. These things happen unfortunately, one bad staff member cant taint the whole hotel and I would not be writting this review if the hotel had actually had any contact with me regarding this. However I have sent emails and made phone calls and not once have they responded to me. I'm beyond disappointed in the hotel and their treatment of this matter. Not only have I had 2 sentimental rings STOLEN from the safe by someone, the hotel hasn't even bothered to contact me. Very disappointing and saddened, especially as we were talking of booking again along with our friends. I would not recommend this hotel to anyone and not even because of the stealing but they are clearly not bothered about what's happened and that is not acceptable.

Alan Mckinnon

Been here a Week and leaving tomorrow, yes it's a budget hotel so give it 4 stars rather than 3, overall it's OK however the room's are small and not brilliantly maintained, hit and miss if tea and coffee is replenished same for toilet paper. The hotel is in need of a spruce up in places and it's location is a taxi ride to anything. Its a family hotel and now that it's school holidays it's a primary school! However good points again because all inclusive the food is good especially as mass production. Staff are very friendly and helpful, I think that is a Greek thing as well as the locals are also friendly. Overall good but just like my old school reports, could do better with a bit of a spruce up of the room's.

LCD

This hotel offers a truly delightful experience with its exceptional service and stunning location. The staff members are incredibly welcoming and always eager to assist guests. Every detail of the property reflects a commitment to creating a beautiful and relaxing atmosphere. From the moment you arrive, you'll feel enveloped in comfort and tranquility. It's a truly wonderful place to stay. Would definitely recommend a stay here.

Аlina Nazarova

Disappointed with the service in the restaurant The hotel left a pleasant impression, the staff is generally very friendly and helpful. But the service in the restaurant is a complete disappointment. The manager behaves arrogantly and disdainfully, which creates the feeling that the guests do not respect him. Such behavior is unacceptable in an institution that positions itself as a place for comfortable rest. I do not recommend the restaurant to those who value respect and quality service.

Jim Buchanan

Fantastic hotel with great food, facilities and staff. The complex is kept remarkably clean and service at the restaurant, bars and spa are first class. From arrival to departure the staff are friendly and can't do enough for you. Only downside I experienced was in the gym where people were lifting weights and using the treadmills and bikes without shoes or tee shirts and no cleaning products to wipe the kit down when finished using it,

Olena.Omelianenko

I’ll start with the positives: the animation team was just amazing! I also liked the service — the staff were friendly and always smiling. The beach is located right on the hotel grounds, which is very convenient. Sunbeds and umbrellas are included in the price. There’s also a café on the beach where you can grab a snack or a drink while relaxing. The hotel area is well-maintained, and a nice waterpark is being built. We were there in May, so it wasn’t open yet. Now for the downside — at least for me: the breakfasts were bad. There was honestly nothing to eat in the mornings, and the food didn’t change at all from day to day. Room cleaning could have been better — in reality, only the floor was cleaned. When we checked into the room, the bathroom and surfaces were a bit dirty, not well cleaned. It wasn’t a huge deal for us, but still not very pleasant. Another small minus for us was the lack of a heated pool. At least the children’s pool could have been heated, since in May the weather was cold and it was almost impossible for the kids to swim. Also, the food at the hotel was a bit disappointing — surprisingly, there were hardly any seafood dishes. There was just one kind of fish, which was almost always dry, and once they served shrimp — the worst I’ve ever had: dry and hard to chew. Very strange, especially for Greece, where seafood should be everywhere 🤷🏼‍♀️ Overall, the hotel is not bad, but it definitely doesn’t live up to 5 stars.

Jamie Strathern

Great hotel, lots of food selection. Entertainment team are really good we loved their games night and MTV show and they clearly have passion and enjoy what they do. During the day lots of activities, darts, water polo etc. Came for 2 weeks, all of the staff happy to help with any request. Also the water park is in development whilst we are here but could not hear a thing from our room which was right next to the site. The beach is pebbles which can hurt the feet so we bought some of the beach shoes from the onsite shop.

Josh Singleton

We have just returned from a beautiful 3 night stay at the hotel on the all inclusive package. I had initial reservations regarding the hotel after looking through reviews but was glad that they didn't reflect our experience. - The room was gorgeous and well set up, lovely balcony and view of the pool. - food was enjoyable but nothing special. The buffet in the morning has a great selection and lunch + dinner you order from the app at your table, with salad options by buffet. The a-la-carte restaurant was fully booked which was a real disappointment. Avoid the bar snacks in the day though, dry and inedible. - The drinks were awesome, great selection and delicious cocktails. - Staff were warm and welcoming, always happy to support. We really enjoyed the service from Chris at the pool bar. Overall a relaxing and enjoyable escape from life. It's not the "foodie experience" promised on the website, but I'd return :)

Roxanne McDermott

We thoroughly enjoyed our stay here. Although we went during a festival so we could not visit the old town of Corfu liked we wanted it was still a lovely get away. The rooms were beautifully decorated with lovely balcony’s. The whole hotel was decorated and stunning. The food everyday throughout the breakfast, snacks and dinner were delicious. The all inclusive only option was amazing as we had as many cocktails as we wanted. We got to enjoy the pot smashing and also the fireworks on one night. The whole atmosphere at Cooks Club was fantastic. Location wise not that great but a bus stop is right outside the hotel so you can travel.

Константин Илиев

For second year I am celebrating my birthday in Cooks Club hotels. Last year we were in Rhodes. Absolute perfection. Rooms are spotless, people working there are always smiling, food is very delicious and coming after one blink of the eyes. Definitely going to visit all hotels.

Ellouise Cooper

Not 5 star but a very pleasant stay. The food was good however I think they could have explained how to use the app a bit more. The service could often be a bit overbearing and they were always understaffed at the bar. Entertainment lacked variety I think they fear adding a bit more fun to the entertainment due to the adults only. (Cutie and the Beat did it the best) You could also hear the music from your room until 12pm. The chilled pool was very relaxing however the bartender up there seemed like she hated everybody. The concierge was okay but a bit vague. I think we realised there’s not a lot to do in Corfu other than boat trips as well so not the hotels fault. Overall though, the food was lovely especially the A la Carte. Oh and they better be kind to the kittens !

Ryan Nicholls

Hotel looks GREAT, but reality is, it’s instagrammable but not great. Food is poor / average. Menus sound great, but reality is most things either in the snack bar or main restaurant were pretty poor. Sun loungers super uncomfortable. No AC in the hotel rooms. Walls super thin so can hear your neighbour speaking / watching TV. Service and staff nice. Pool was nice. Gym was ok, but again no AC. Electricity would fail and turn off cardio kit. Wasn’t ideal. Overall, the pictures were great and sold it To us but I wouldn’t go back to the hotel in Corfu. Overall 4/10

Kathleen Doyle

Really good value family hotel. Room was clean and well presented, good bathroom. Fantastic breakfast, dinner was fine with plenty to eat but nothing special. Restaurant staff friendly and very hard working (as were all the staff actually). Free shuttle bus to town good but for us a little bit of a downside that we were not a stroll to town. We did walk it but in the heat not so pleasant. Not keen on the pool set up. Large pool with fantastic splash pool next to it and small kiddies pool alongside. Entertainment poolside. Smaller quieter pool also taken over by children jumping in and using inflatable toys. Even as a family hotel I just thought the guests without children might have been given some thought regarding having the chance to cool off and relax without having children jumping in beside you. That’s my only negative to an otherwise great stay at the Aluasun Costa Park.

Kimberley Brown

Second time visiting, first with a friend for all-inclusive drinking and most recently, stayed here with my 2.5 year old and my partner. Both times we had lots of fun. My son loved the mini disco! The staff all work so hard, yet are always so friendly & helpful. We had a 30 min deep tissue massage st the massage parlour on site- genuinely one of the best massages we've had in our life!! Would happily recommend and return.

claire chenneour

My sister and I stayed for 1 night in May 2025. All staff from the minute we walked in to reception were super helpful & friendly. Rooms were all booked out the next day so we were unable to get late checkout from our room. Reception staff allowed us to leave our luggage, use the facilities and even booked us in to another room to shower before leaving for the airport Lovely bright airy room with balcony. Thanks for a fab stay.

Rachael Hogan

Just got back yesterday from this lovely hotel. We had a huge room, we did book a junior suite as we had a toddler, so we needed the room with the pushchair etc. Definitely recommend, modern and big. Food was good, plenty of options in the buffet. Lovely friendly staff. Hotel was spotless. Only silly downside and I’m not moaning at all, was we had a room overlooking the main pool, yet with a pushchair there was no access, so we had to go down in the lift, through the shopping mall, then back in another lift to get to the pool. So had to either carry her down steep steps, not sure why they don’t have a small ramp down from the entertainment area? Like I say she could be carried down, but anyone in a wheelchair probably wouldn’t be possible, so maybe something to improve on. Good kids entertainment. Lovely stay. Thanks ☺️

Sarah Ramsden

We had a fantastic stay, friendly staff, lovely food (although could do with a bit more vegan/vegetarian options), hotel is a bit dated in places but this didn't affect our fun. Kid and adult entertainment was really good and varied. Got to try lots of new things. The only slight criticism is that the free shuttle bus to the beach and town is only about once every 40 minutes and is very oversubscribed, so if you don't get there at least 30 mins early you'll have to wait for the next one or make your own way in. We did get a taxi and it was only about €8 one way.

Louise Cassidy

An amazing hotel. Situated in a lovely part of Portugal. The hotel is clean, tidy, and has friendly staff. The food was very good although the menu was a little repetitive, it was still good quality. A lovely big pool, pool bar with a large seating area. The hotel was quiet at night so no disturbed sleep or noise from other rooms. Regular bis to the beach and back and Uber taxi's for other travel, so no struggling with transport. Lots of coach outings available. We went all inclusive. A very good price, well worth what we paid.

AJ Ruthless

The hotel is stunning, very clean, and all inclusive food is fully stocked, food testers test temperatures and quality of the food is great, accommodation for intolerance is somewhat accommodated but it's not perfect... had to prompt the staff to make sure deserts had no nuts in so we didn't die as they are not labelled. The staff on reception where very attentive Paulo was a fantastic receptionist with a permanent smile and a greeting like he enjoys you coming there, so positive and full of life. Easy to use facilities, spa was terrible half of it not working, don't recommend, pool was good, atmosphere outside was great, plenty of sun loungers, staff made this an exceptional place, kids club have lots of activities throughout the day, making it great for kids, holiday reps where also available most days and they where quick to resolve small issues. Trips where easy to book and a free bus put on by the hotel to and from the beach!!! Amazing...

Lyndsey Cook

Gorgeous hotel, staff can't do enough for you. Food is amazing with lots of choice. Only downside is nighttime entertainment and the temperature of the pool but we went in April, the cold pool may be welcomed more in the hotter weather

James

We’re still here while posting this its an amazing resort! The pool is huge so there’s no rushing to get beds of a morning so there’s always a nice relaxed feel every morning, there are enough beds to fit the number of guests twice over! I don’t understand any if the negative review points at all, ‘the beds are hard’?? They’re not hard just not memory foam 🤷‍♂️ ‘the food is the same’?? They have different meats and fish every night - the salad bar is the same but what more can you do with salads!? Entertainment is good and not in your face if you don’t fancy it. All staff are great and look after you. The only negative we’ve experienced are a couple of rude guests (Germans) but not the hotels fault that they’re all cranks!

Mr Z

Avoid! Food is cold with no flavour, and served the same 💩 everyday. Staff are incredibly impolite, don’t get me started on the jobsworth security that work here. Pool area isn’t maintained, it has grass growing through slabs, and empty drinking cups littered everywhere. The back exit of the hotel is blocked off, making people go the long way round to get to the nearest supermarket. Worst hotel I’ve ever been to. Only positive is the rooms are clean.

Matty

Excellent holiday, the staff did amazing to look after us especially Stavrianna in the adults bar, she went above and beyond our expectations she was friendly and always asking if we’re okay she provided great service throughout our time. Entertainment on evening can be hit and miss but only free shuttle bus from hotel to town centre, will definitely come back next time. Thank you x

GB UK

With any all inclusive, not all the food will be to your personal liking, however there will always be something to eat. Outside of that, this whole complex is beautiful and clean, rooms are cleaned daily and maintenence can't be faulted. Service is perfect, pools are perfect, drinks are spot on and beach is perfect.

Veronika Zeiselová

I stayed at this hotel as part of a yoga retreat and overall had a really enjoyable experience. One of the standout aspects for me was how well they catered to my gluten-free diet. The kitchen staff were clearly knowledgeable and accommodating, offering gluten-free options for lunch and dinner, fresh bread available anytime, and even pizza or pasta made on request. This made me feel truly taken care of and able to enjoy my meals without worry. We stayed in the adults only area, which was a real highlight. It offered a peaceful and relaxing environment with plenty of sunbeds always available by the pool. While the walk to the beach was a bit longer, the calm and quiet more than made up for it. The all inclusive bars had a great variety of drinks, and the staff, whether at the bar, in the restaurant, or at reception, were always smiling, friendly, and eager to help. Managers were approachable and willing to assist with any requests we had during our stay. That said, there were a few areas that could be improved, especially for a hotel that positions itself as a five star experience. Before arrival, we were told that bikes and e-bikes would be available to rent. Unfortunately, once on site, we discovered that the bike offering was very poor, and there were no e-bikes available directly at the hotel. Only two could be arranged through an external rental partner, which was far from enough for our group of five wanting to go on a cycling trip. Another area for improvement is cleanliness and room design. I found large dust bunnies under the bed on the day of arrival, and they were still there when we left. The rooms are smaller than expected, and the furniture layout could be more practical. For example, our wardrobe could not fully open because it was too close to the wall. The bathrooms also had a small step at the exit, which caused a few accidents among our group. It is easy to miss and can be dangerous if you are not paying attention. Despite these drawbacks, we had a lovely time overall. The setting, the adults only area, the food, and the positive attitude of the staff made this a memorable and relaxing stay. With a few improvements, particularly in terms of cleanliness, room design, and activity options, this hotel could deliver a true five star experience.

Uddie Lam

We have really enjoyed our stay for the last 10 nights. Best animation team that looked after kids as well as adults. Thank you to Miki, Lorenzo, Omar, Emma, Luca, Emily, Monika and many more that made our stay wonderful ☺️.

Ian Barrie

Family holiday of myself, my wife, my daughter (2 years old) and in laws. The hotel really is very good. Rooms are well furnished and comfortable. Breakfast, lunch and dinner have good options for all people and ages, remembering it’s an all inclusive hotel. My daughter enjoyed the kids club a few times a day (we did stay with her as we felt more comfortable), however when there is 2 members of staff it’s run well, sometimes there is only one person left to look after a number of kids, there is painting arts and crafts and a good playground to play in. We spent most of our time during the day at the animation pool, where the animation team kept people entertained and the pool and kids pools kept my daughter entertained. A huge shout out to Hedi from the team, he was a huge part of our holiday always taking time to speak to us and put a smile on our faces, my little one took a shining to him as he’s just brilliant at what he does, keeping people entertained and happy on their holiday, thanks Hedi!! The hotel offers a shuttle bus to and from the local town, Kardamaina. You can spend a while walking the backstreets looking at the shops, plenty of restaurants and places to get a drink too. You can also get a bus to and from Kos old town, which you get right in front of the hotel. A beautiful old town with a lovely harbour and some interesting ruins. I would highly recommend this hotel to couples and families, we had such a good holiday and may even come back again it was that good!!

grace hands

lovely hotel, food selection is great new entertainment team are amazing. rooms are cleaned everyday all the staff here are so friendly and welcoming. lovely views from the hotel rooms would definitely come again!

Jess English

Cannot fault this hotel after reading reviews was worried however there is a new entertainment team which are great, rooms cleaned daily, good food and the staff and incredible. Had an amazing stay thank you. Would definitely come back here. Each night are themed foods my only gripe is the beach which is difficult to get in with all the ticks but not the hotels fault. Manager was very accommodating also meeting my child’s additional needs. Only thing I would recommend is disability pool access as the older people staying struggled to get in. But for us 4 star absolutely

IG: _Mrocz3k

The hotel is ok, i was with my parents and we came back yesterday. The service was nice every day and the cleaning ladies always did what was needed when asked. The food was varied but only the breakfasts were boring. The location is a plus, everything is close and there is a bus that runs every 10 minutes to Paphos. I recommend it to anyone looking for a quiet hotel ;)

Ellen Keegan

Lovely hotel. Had huge double bedroom with separate large sitting room and little kitchen area. Spotlessly clean. Bathrobes and slippers. Patio outside leading to the pool. Lovely buffet breakfast. Hotel is right on the beach.

Poonam Sharma

Honestly very good location,but absolutely dated hotel. Booked a room for myself and my husband even though we requested before booking, They didn’t give us double Bed,there wereTwo single beds and they Put double duvet to make it look like double bed. Bathroom and room lights were not working. AC didn’t work three days out of seven days. And in the bathroom, it was very old and dirty bathtub and you couldn’t even stand in the bathroom, It was that small even after complaining they didn’t listen .so never ever again in this hotel .

Maria Carter

We had a really enjoyable stay at Hotel Decameron Tafoukt Beach – a solid 4-star experience overall! The standout aspect was definitely the service, especially in the restaurant area. The staff were friendly, attentive, and went out of their way to make sure we had a great dining experience every day. It really made a difference! The food was decent – not extraordinary, but tasty and with enough variety to keep things interesting throughout the stay. We were also impressed with the entertainment team – energetic, fun, and always engaging without being over the top. They really helped bring the resort to life. The beach was quite nice, though not the most spectacular we’ve seen. Still, it was clean, well-maintained, and perfect for a relaxing walk or a bit of sunbathing. All in all, a great place for a fun and relaxing holiday, with outstanding service being the highlight. Would definitely recommend it for anyone looking for good vibes, friendly staff, and a well-run resort.

Caro Anna

Had an amazing time at Hotel Tafoukt in Agadir! The hotel is right on the beach, offering stunning views and easy access to the sea. The entertainment is fantastic, with a great team keeping the atmosphere lively, and there’s a club with a DJ every night until 5 AM! The food is delicious, with plenty of options to choose from, and the staff are incredibly friendly and helpful, always making sure guests feel welcome. The location is amazing—perfect for a fun and relaxing getaway! Highly recommend this place for a great holiday experience!

Main Account

There was a mix up with checkout and the desk staff was very rude he said either pay for another night or get out. I was so shocked! Our room had no aircon they fixed it the day we left. All inclusive refills is non existent they close the shack early and often run out of snacks. There’s roaches in the hotel room and cats come into the rooms from the balcony’s.

Martha O'Kelly

The best thing about the hotel is the staff who are are very friendly and welcoming 🙏. The hotel needs a lot of upgrading as it is dated. The pool area is very small and not enough room. The bar didn't have good cocktails as they came from a machine, taste was terrible 😫 The location was great and the beach area was the best 👌

Marek Struk

This place is the perfect start to visit Africa! The service is very good with lots of entertainments. The food is delicious! Near the hotel is a beach with dedicated area for hotel guests. Amazing views. Finally, each evening there were different shows.

Jen Mcminn

Had a wonderful time at the hotel. Rooms good, food was lovely, always something for everyone. If we could give more than 5 stars for the animation team it would be 10! Reda and the team are amazing. He took the time to chat with us everyday and made us feel so welcome. They all work so hard and are very friendly. Ask you to join in, but don’t hassle you if you don’t. Always laughing and full of fun, thanks for making our holiday so enjoyable.

Saffron A

We had an enjoyable stay at the hotel and found it to be good value for money. The highlight of our visit was definitely the spa – not only were the facilities excellent, but the staff there were also the friendliest and most welcoming. The evening entertainment was amazing, with a different theme each night and a clear display of talent from the staff members. However, there were a few areas that could be improved. The breakfast selection was limited and the quality was not great. Additionally, we experienced issues with water pressure, and on several occasions, there was no hot water available in the shower. Overall, it's a decent hotel but there is definitely room for improvement

Brid Doherty

A lovely hotel in a lovely setting. The staff were so kind and helpful. The food is lovely too. I highly recommend. It’s easy to arrange trips from the hotel. The promenade out the front of the hotel is great for walking and running. The beach is lovely and has a nice atmosphere!

Kevin

Hotel looks very nice. Rooms are adequate. Staff are very lazy, especially at dinner time, if you want to get a drink you nearly have to bribe them with a tip. Bar staff don't really want to serve you and are very inconsistent. Food is atrocious, got sick on day 3. Drink is poor quality. There is no safety on the water slides. Seen cockroach in reception area. Some entertainment staff tried their best. Night time entertainment isn't good. I seen entertainment staff write reviews on holiday maker phone. Wouldn't recommend hotel, there are a lot better hotels in the area.

Fred

We were here for the first time in January. Back now for our second visit as we made friends with so many of the staff. The bar staff are fantastic and very kind all you need to do is show them a little love and they give back. The pool entertainment team are super social and aim to include everyone without being too pushy. So the perfect blend. Delighted to be back!

Tintu Antony

We checked in on 08/06/2025 with our 1-year-old baby and had a very pleasant stay. The reception staff were extremely helpful. We initially had a first-floor room, but due to the hot weather and low AC performance, we requested a ground floor room — they quickly arranged a calm and quiet one with a balcony, garden view, and great air conditioning. We were provided with a kettle for a 100 lira deposit, which was convenient. Housekeeping was excellent — towels were changed daily and the floors were kept clean. The entertainment team worked hard and did a great job. My baby especially enjoyed the activities during our 5-day stay. The food service was helpful and friendly. While the variety of food wasn’t huge, it was still good value for money.live cooking was so lovely ,especially omlette and piza The pools were fantastic — clean and well-maintained, with fun slides that added to the enjoyment. They have provided us free shuttle service to the city which was very convenient. Highly recommended for families traveling with young children!

Caitlin Richardson

Really loved the stay here with a warm welcome on arrival. Helpful staff and daily cleaning of the room. Beautifully maintained grounds and wonderful food. We especially loved the fresh pasta!!. The entertainment team were amazing, very welcoming and inviting. Would highly recommend this hotel!!

Ru Animates

We visited in June four adults and six teenagers. The staff are fantastic and go out their way to help you. Rooms are adequate and clean amazing shower and great housekeeping.Food is varied every day and we always found several things that we enjoyed. Bar staff are brilliant pool bar my personal favourite always very friendly respectful and a laugh. Pools and gardens kept well and slides and added bonus. Gym well equipped with Omar a lovely guy, there if you need assistance. Bus twice a day to the old and new town free of charge. I would ld definitely come back to Morocco and this hotel. Keep up the good work everyone. Thank you.

Cole Campbell

Really enjoyed our stay here and will definitely be returning. We were really impressed with the variety of food, we loved the freshly cooked pizzas! All the staff are very helpful and attentive. Our only criticism is on a few occasions there were flies in the restaurant area, although I’m not sure how best to control this. Overall, the value for money here is brilliant and we cannot wait to return.

Finola M

We went for a 4 night stay for a quick getaway before the summer rush and it was perfect! The hotel catered for everything we needed. All the staff were friendly and there was so many activities to do throughout the day and evening! Would recommend!!

Keyan Sarwar

This is by far one of the best hotels I have stayed at. Me and my friend Mohammed were staying here between 13rd and 23rd June in room 2037. The service was excellent, the staff couldn't have been more helpful. The food was amazing, of a very high standard with a large variety. The rooms were fantastic... we had a beautiful balcony view. All in all... just perfect. Thank you very much to all the staff there... will definitely be returning.

Mohammed Ibrar

Stayed here for 8 days the hotel was exactly how we thought it would be. The service from the staff was absolutely fantastic and the animation team was absolutely brilliant. Everyday the entertainment during the night was different and the animation team always got you involved. We really enjoyed our stay here and the staff went out of their way to ensure we had everything we needed. There are 3 pools which are brilliant to use and are constantly cleaned. The staff at the main restaurant were brilliant and always made sure your drinks are always topped up. Overall, this hotel is good to come and relax and during the night time entertainment were brilliant and you always had something to do and watch a show.

Sian Roberts

We are currently staying here with our 14 year old and it's one of the best holidays we've had. The food is amazing, very varied and a wide choice each day. Pools are beautiful but a bit cold for me in April. Rooms are spotless and our housekeeper surprises us each day with the art she makes with the towels! Entertainment team are really friendly and not too pushy, there is something going on all time. Beach is adjacent to the hotel with clear water and white sand. All the staff are friendly, polite and can't do enough for us. The hotel has an international clientele which gives the place a really inclusive atmosphere. Would highly recommend *****.

Med Ilyes Oudhini

One of the Worst “5-Star” Experiences I've Ever Had I cannot overstate how disappointing this hotel stay has been. From the moment you walk into the lobby, you're greeted not with a warm welcome, but with a suffocating wall of heat. There is absolutely no air conditioning in the reception, bars, or restaurant dining area—something that is not just unacceptable, but borderline negligent in a supposedly premium establishment. As for the room? The A/C there barely wheezes out any cool air and feels more like a symbolic gesture than a functioning system. Let’s move on to the food—if you can even call it that. The quality is abysmal. Ingredients seem to be chosen based on what’s cheapest and most stale. Meals are tasteless, monotonous, and clearly just recycled leftovers from the previous sitting. The lack of variety is astonishing, and for a 5-star hotel, the culinary standards are downright shameful. The staff? Equally unimpressive. The receptionists seem lost and uninterested, while the waiters look like they were thrown into their roles with zero training. Service is slow, rude, and unprofessional across the board. Any sense of hospitality is entirely absent. And if you’re thinking of escaping the chaos with a dip in the pool—think again. The water is murky and visibly unclean, which only adds to the overall sense that this hotel is cutting every possible corner, to the detriment of its guests. To be fair, I was given a complimentary sea view room despite booking a cheaper option, which I appreciated — but unfortunately, that goodwill was quickly overshadowed by the hotel's many fundamental failures in comfort, service, and food offering. This establishment is a masterclass in false advertising. Do yourself a favor: spend your money elsewhere.

Megan McCarthy

If you want to stay somewhere where you are treated like royalty here's where you want to stay. I can assure you, you will not be disappointed. The food is good. The hotel is clean and beautiful. The entertainment staff have you ready to enjoy your day from morning until bedtime. They have a variety of activities for all ages to enjoy and make you feel at home. They will get to know your name personally and make you feel like a queen taking you on the dance floor, treating with respect at all times. Please book you won't be disappointed!!

Denisa Marticanaj

We arrived on Tuesday and have been absolutely blown away! Everything from the food and service to the facilities and location has been outstanding. The breakfast options are fantastic—there’s something for everyone—and the staff are incredibly attentive and welcoming. A special mention to Aye, who took great care of us every morning at breakfast. She made sure we had everything we needed and always kept our drinks topped up with a smile. Her attentive service truly made our mornings extra special. Highly recommend this place—it’s been a fantastic experience so far!

Nicky

This is a lovely hotel. The staff are exceptional as is the service. The food is faultless, absolutely something for everyone. A different theme every night. We are here for our Anniversary and were greeted with a lovely dessert in the room with balloons and rose petals on the bed. A beautiful gesture from the staff. The only drawback is the room is a little small due to all the furniture in it, and it could do with a little updating. There isn’t a sea view like other hotels along the golden mile, our room had a view of the car park, and no sun . Apart from that it is lovely hotel.

kaya marc

Just finished my stay at Duke’s the palm for the week, and I honestly couldn’t be happier. I can’t fault it, my whole experience was brilliant. Friendly staff, cleaners that go above and beyond. And excellent quality food. My room was spacious and a high level of cleanliness was always maintained by cleaners everyday. Also, hotel is great location wise, as located right opposite mall. Definitely somewhere I’d recommend and will be staying again.

Boss Haft

I had an amazing stay at this hotel! Everything was clean, well-organized, and beautifully maintained. The atmosphere was relaxing and the staff were always friendly and attentive. From check-in to check-out, everything ran smoothly and professionally. A special highlight was the restaurant — not only was the food delicious and fresh, but the service made the experience exceptional. I want to give a big thank you to Siva, our waiter, who truly went above and beyond. He was warm, polite, and incredibly attentive, always making sure we had everything we needed. His friendly attitude and professionalism added a personal touch that made every meal memorable. Highly recommend this hotel for anyone visiting the area — and if you’re dining at the restaurant, ask for Siva! Riza from reception was very kind and welcoming

Matt Bridges

Everything is first class in the hotel, rooms, facilities and hospitality were all perfect. Kids loved the pools, beach and kids club. We would happily stay again when travelling to Dubai. Dinner and breakfast services had lots of options and every need catered for. We were looked after by Pyae a few times and she made sure we had everything we needed and the coffee never ran out. Thanks so much again. Thanks to Hakam and Mansour from reception.

Valeria Ya

We're back at this amazing hotel for another year, and it's exceeded our expectations once again. Antonio, the manager, and Laura Cabellos, the assistant manager, have provided exceptional service and warm welcome. The whole team is incredibly friendly and always willing to lend a hand. The hotel boasts fantastic restaurants, bars, and the highlight is the Sky Bar on the top floor with breathtaking views. We're absolutely smitten with this hotel and give it a 100% recommendation.

Enric Perpinyà

I went there on September last year (2024) and the hotel staff was amazing. I really enjoyed my stay there for almost a week. It has incredible views to bay and I would encourage everyone to go for the room with views to sea. I had a small issue with the reservation but Cati, the receptionist, and Laura Cabellos, the Assistant manager, solved it really quickly. Thank you for such a lovely stay.

Mags Carlyle

First time we’ve stayed here and it will be the last. Staff were not overly friendly and were very unhelpful when we had an issue with some equipment in our room. The room we had was a junior suite. Sounds good but it was very tired looking, very small bathroom area, nowhere to hang your towels while you showered and absolutely no privacy on your very tiny balcony.The wardrobe was in the bathroom area which is very weird making that space extremely cramped. We only stayed bed and breakfast and can only say the food was very average. There are two areas for sunbathing one is round the pool in a courtyard area the other on the roof which has beautiful views of the sea. However there is no shade! No parasols which I accept may be difficult due to the wind, however I would have expected some shady areas for those of us that don’t want to spend the whole day in direct sunlight. Very disappointed.

Paul Colley

Impression on arrival was very favourable, check in was straight forward although room not available until 2pm and we arrived at 1pm. Offered a glass of Cava while checking in, bags stored until room available. As we were all inclusive for first week we were able to have lunch and drinks before our room was ready.Restaurant was very nicely laid out, with seating inside, outside by pool and outside overlooking the harbour.Food was ok, not a huge range but ok for lunch. The only open bar is by the pool and is up several stairs with no lift, so not disabled accessible.Friendly staff but we found we had to wait at the bar quite often to be served as not always any staff to serve you. When we got room access it was on the third floor overlooking the harbour, and by this time of day was shaded, sun rises on Harbour side of the hotel and moves to town side as day goes on. Room was air conditioned and very cool, large bed, two chairs inside and two chairs and small table on the balcony. We were there for two weeks and found that there isn’t really enough storage for all the clothes we took.Room safe is free to use. Mini bar was stocked with water, soft drinks and a bottle of Cava, this was not restocked after first day apart from bottle of water supplied most days. The roof terrace bar has loungers, Balinese beds which you can pay to use at €25 a day. Also several jacuzzi’s, the views are great especially for Sunsets. We went to the pool after this but it isn’t a large area and all the beds were in use or “reserved with towels” so we spent the time in the bar area which has a lot of seating as well as a small pool with loungers around it. There is a domed roof above this pool which used to retract according to another guest, but it was closed all the time we were there so it had a greenhouse effect not many people used this area apart from a quick swim. Dinner is in same restaurant but by now the outside seating is shaded so we ate outside which was lovely. Water and various drinks including wine are included with All inclusive deal and the wine was very good. The food was pleasant enough but not a huge variety of main courses, lots of salad and deserts though. The temperature of the food was not hot in most dishes and a number of other guests also noted this and complained to the staff, but we did not notice any improvement. Most evenings there are singers which were ok and the downstairs bar opens. Breakfast is pretty good, eggs and omelettes cooked fresh and all the usual things you come to expect at places like this, cava available for a Buck’s Fizz with orange juice, although that appears to be fresh it was quite obviously a concentrate that had been diluted as some days it was quite weak. There are plenty of friendly staff clearing the tables quickly so always a table available. After breakfast we grabbed a couple of loungers in the shaded part of the pool, but as the sun moves over they are no longer shaded and there are not enough parasols for the beds available, we did ask if there were any more available, but the staff said no. Upto now all was fine but we encountered an issue after a different evening meals which I won’t go into detail, but needless to say we were not very well the next day. Due to this experience we decided we were not happy to continue with our AI package a After a discussion with the managers we were offered a refund for the last two days and the affected two days, So we reverted to bed and breakfast instead. I have to compliment both Laura and Paloma on their handling of this issue and ongoing they checked with us regularly. We ate out for lunch and dinner in local tapas bars and restaurants all with walking distance for rest of our holiday. very good supermarket 5 minutes walk. there is a car park but it’s regularly full. There is a bus not too far from the hotel and plenty of taxis available the fare to Mahon fluctuated from €6.80 to €12, airport transfer takes about 15 minutes

Alkir

A perfect getaway – exceptional service in beautiful surroundings. From the moment we arrived, it was clear this hotel operates at a truly high standard. The staff were outstanding – not only warm and welcoming, but consistently attentive throughout our stay. They went above and beyond to make us feel comfortable, offering personalised touches that really exceeded our expectations. There is a handy app which has all the facilities opening hours, and menus including what is within the All Inclusive food and drinks, what activities are available to book, and any events such as sunset yoga on the rooftop, salsa in the bar, entertainment, etc. The entire property was impeccably clean, from the pristine rooms to the well-maintained impressive common areas – notably, the beautiful lobby bar with panoramic views. Our room featured an idyllic view over the water, making it the perfect spot to unwind – whether with a morning coffee or a sunset glass of wine. The atmosphere was incredibly peaceful, ideal for anyone looking to relax and recharge in a beautiful setting. Another highlight is the location. Just a short 5-minute walk away is a charming little harbour (Cales Fonts), a strip of waterfront restaurants/bars, and near the town square, a few convenience stores and a pharmacy – everything you might need, right at your fingertips, all within a 5-10 minute stroll. All in all, this hotel delivers an exceptional experience. If you're looking for comfort and quality service, look no further. One of the things that set this hotel apart is the option to personalise your stay with thoughtfully curated experiences. We indulged in a deeply relaxing massage by Itzi in the spa, followed by cocktails on the rooftop bar, relaxing in the jacuzzis in the sunshine, overlooking the beautiful coastline. We also booked a private romantic dinner for two followed by a jacuzzi on the rooftop session one evening. Just as we were getting dressed for dinner, a storm erupted and a terrific downpour ensued. The rooftop jacuzzi session now seemed less appealing, but heading to dinner we realised we would have to cross the open air terrace to get to our table for two. The hotel manager, Paloma, was of course already two steps ahead, armed with umbrellas to escort us! The dinner was set up with silver service, thankfully undercover, candlelit, chilled wines and our own waiter, which happened to be the fantastic front of house, Rafael. The Chef, Francesc, created a phenomenal meal for both of us. We were impressed with the care shown in preparing a special vegetarian dish upon request for me – fresh, flavourful, and beautifully presented. We enjoyed starters of a meats and cheese platter, and stuffed zucchini (which was my favourite meal of the whole holiday), followed by mains of a local lobster dish, and vegetable noodles. We shared the two desserts of a pistachio cake and Basque cheesecake. A wonderful experience, despite the weather! Watching the rain hammer down the palm trees, with the string lights dancing in the gales, we laughed at our attempt of a quiet romantic meal under the stars followed by a rooftop jacuzzi session amongst lightning strikes. Raphael explained that should we want to, we could indeed still have the jacuzzi, but if we prefer, they would open the spa downstairs for us. A much better option! We enjoyed time in the sauna, steam room and shower experience (the hotel refers to this the thermal circuit) in lieu of the nighttime rooftop jacuzzi. We will certainly cherish memories of this trip forever, and cannot thank the staff enough for making it extra special for us. Paloma, Rafael, Chef Francesc, Itzi and colleagues, you are an enormous credit to BARCELÓ HAMILTON, Es Castell.

natalie jennings

Gorgeous hotel. Had a junior suite with a plunge pool which was divine. The room confused us with a hob in the kitchen area but no cutlery or pans to make use of it so not sure why it was there! But other than that the hotel was clean, the pools gorgeous and the spa almost empty and again kept very clean. Would definitely return

Stuart Stubbs

A lovely hotel in a quiet area of S’algar. We have stayed there 6 times and we are returning next year. The rooms are cleaned daily with fresh towels and amenities when needed. The staff are very friendly and nothing is too much trouble to ensure your stay is enjoyable. There’s a buffet restaurant with a large choice of food and is always hot and tasty. The pool area is just across the road from the hotel and is kept clean as well as the sun beds. Purobeach manage the complex and in certain areas they can charge for the facilities. There is a separate area for guests that is free with a small bar and lunchtime snacks. This is definitely not a place for young people and it attracts adults who are looking for a quiet holiday. There is no beach on site, but a 15 minute walk to the nearest village has a good beach. Overall it deserves its 4 star rating and we see subtle improvements every year.

Susan Robinson

Enjoyed every minute of our recent holiday. All the staff were amazing, very friendly and went above and beyond to make our stay special. Jesus and Carmen were very attentive and looked after us very well, as did all the staff in the restaurant. There was a great choice of food. The accommodation we had was a garden suite. Spotlessly clean and had everything you could need, robes, slippers and a lovely plunge pool. Alexa, was amazing. She was always very cheerful and worked tirelessly organising lots of fun activities and evening entertainment. Wish we were booked in for a further week.

Emily Payton

I was a little concerned staying here after reading the bad reviews. I stayed with a group of friends and we were blown away with the friendliness of the staff and the quality of the food and drink on offer. We stayed for 4 nights with all inclusive and was not disappointed. The top shelf spirits and bottled soft drinks included was excellent value for money. We loved our suite with our own plunge pool. The only negative we have was the 2 staff in the Dinky Bar. We stood waiting to be served for over 5 minutes on both nights and wasn't even acknowledged so we left. The resort is on the quiet side of the island so we had to get a taxi to other places if we went out but this has not put us off for coming back. You can also use the facilities/entertainment at the other Aluasoul hotel at the top of the hill but we was not informed about this and found out on our last day. We had a lovely stay and will return!

Chris Briance

Friendly helpful staff. Room was brilliant! A notice board showing nearest chemist, petrol station, EV charger etc. would have been helpful. For guests leaving before breakfast there is no provision for a packed breakfast to take away. After pleading with an assistant manager, I was allowed to make my own the evening before.