Tracy Henry Claisse
I would highly recommend this hotel, and especially Metin who looked after us every mealtime and catered for us upon our late evening arrival. An amazing waiter who genuinely cares about people.
Brilliant facilities for children with their children’s club, restaurant, beach areas, swimming pools, rooms, decor, staff, evening entertainment, strawberry daiquiris and food!! So much choice and fresh food. We are missing the salads and watermelons!!
Thank you for a very pleasurable 8 days family holiday.
Hanna Asipenka
Stayed at the hotel 13.06-23.06.2024
1. Location. The hotel is not on the first line. To get to the sea, you need to walk for about 10 minutes at a brisk pace and climb some stairs. There was a shuttle from the hotel to the beach, but it operated very rarely, so we didn’t use it during our stay.
2. Sea. The entrance to the sea is covered with slippery stones, making it dangerous to walk in. Even if you manage to enter carefully, you have to wade quite a distance before the water is deeper than your knees.
3. Beach. Sun loungers and umbrellas are included in the hotel’s price, but the lack of control over smoking on the beach made it impossible to enjoy. Towels were provided in the spa area, but they were usually thin and worn out, making it unpleasant to use them.
4. Pier. The hotel pier was open from 7 AM to 7 PM, but there were almost never any free spots. Guests would leave their towels on the loungers, so even when they weren’t there, it was impossible to use them. This should definitely be managed by hotel staff.
5. Room. The furniture was old, and the lighting in the bathroom and shower was poor. The glass doors in the toilet and shower were uncomfortable and impractical; I can’t imagine who would find that appealing. Towels were worn out, there were stains on the bedding, and no slippers were provided. As for toiletries, only soap, shower gel, and shampoo were available. Upon arrival, the bottles were half-empty, and when they ran out, they weren’t replenished, so we had to request more shower gel.
6. Spa. The spa service was overly pushy in the first few days, making us feel uncomfortable. However, since we had planned to spend time in the spa, we eventually used their services. The hammam and Thai massage were great, and we also enjoyed the steaming areas and a small relaxation zone. Unfortunately, by the end of our stay, only one sauna was operational.
7.. Entertainment. During our stay, we didn’t notice any interesting entertainment options. We used services from a tour operator, but it wasn’t affiliated with the hotel.
8. Staff. The staff seemed distant and uninterested in helping guests. Our request to be notified when our parents, who had no way to contact us, arrived, was completely ignored. Additionally, it seemed that the staff mainly catered to German-speaking tourists, and it was difficult to get information in English.
9. Alcohol. We had an ultra all-inclusive package, but only local alcohol was available to us. There were just 3-5 cocktails on the menu, and the ones we tried tasted awful.
10. Food. The food was very repetitive. The dishes under the signs didn’t always match the descriptions, and the recipes for soups and other meals were quite strange. The desserts all tasted the same and weren’t of good quality. Yogurts at breakfast were left out in the dining area without refrigeration for long periods. The freshness of many items was questionable at best, with salads and cold cuts often dry and stale. Fruits seemed poorly washed. The waffles were delicious, but they were only available for a short window of about two hours. Ice cream was available near the beach, but it was often melted inside.
11. Food Poisoning. I suffered severe food poisoning on the last day of our trip, with all the typical symptoms. I felt very unwell on the day of our flight as well.
This was our first vacation in Turkey, and we’re unlikely to choose this destination again for a long time.
Uğur Yıldızlı
Staff at hotel are very friendly, professional and helpful they kept checking if we need anything or we have any issue. Beach was safe to swim.Rooms and all facilities especially pools were always clean. Daily events and beach volley every day, we never got bored. I also found this hotel by recommendation. Great choice for vacations.
Chanté
Lovely service and very welcoming. Good food selection. I also like the activities they do in the pool each day. I really recommend coming here. The view of the hotel is stunning. Entertainment is good but somedays not as engaging as others. Good selection of shops in the hotel & love the golf cart ride to the beach so you don’t have to walk (even though it’s only 5mins away). Most staff are friendly and fun and make the effort to make conversation.
Michelle Hazell
We have just got back from a 10 day stay at this hotel.
We arrived at 9.30pm where we were asked if we were hungry, & late soup & gorgeous bread awaited us.
The rooms are very clean, modern & spacious. The fridge has pop, sparkling water & still water stocked up daily. Rooms are cleaned daily by really lovely hard working ladies.
The hotel itself is modern, well laid out & with beautiful decor & furnishings.
The pool area is very nice, although at peak times, I would say you may struggle to get a bed.
The bar staff & animation team were really nice polite & inclusive (there are not many English guests) they work tirelessly in very hot conditions & most are very polite.( we were very grateful )
The Spa is lovely, & the spa staff were very nice, we bought a package of 5 massages & with traditional hamam Turkish bath. This was a great experience.
The massages are very good, in lovely deluxe rooms.
The gym is big, with lots of kit to use, there's bottled water in a fridge & clean towels too.
The restaurant was great, & the food was lovely, & there was always something that we liked.
The staff work so hard trying to continuously to make the tables clean for you & getting you a drink.
Night entertainment was good, & the animation team made sure that all music tastes were catered for. They try to get everyone to join in, whether that is doing sports, playing darts, dancing, or just trying to get to know you.
The beach has its own area for the hotel with a shuttle buggy to take you there. There is a lovely bar & food area & also a promenade out into the sea with a bar on.
There are shops within walking distance, the old town is very beautiful, with old ruins to see, but is quite a long walk.
All staff work very hard, but as with any hotel, there are a few that are not as friendly as the others.
Thank you for looking after us on our stay in your hotel✨✨
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