Maarika Vähk
We liked the hotel, quiet area, good polite service. Always friendly and helpful receptionist, with whom you could also communicate in German. The room was spacious and clean, the food was delicious and the beach was very close.
Cirenna Springer
The hotel facilities were okay, pool area was nice. The first room we received had a dirty toilet. Me and my partner also received two single beds, when we asked for a double (which is what we booked) we were made to pay extra, but only in cash, therefore I am assuming the receptionist just pocketed this. The hotel itself has lots of potential however the reason I would never go back is all up to the staff. I don’t think we ran into one pleasant member of staff. We were either getting harassed for being young women by much older staff, or, the staff that were not trying to get into our pants were just down right rude and extremely unhelpful. An example of this is when we went to Michell beach we were laughed at for ordering a drink we did not know that they didn’t have, we were then screamed at to go and pick a sun bed and wait by it for someone to bring the cushions for it, when bought over the man threw them on the bed and walked away.
Also, to claim this hotel has free wifi is laughable, the only place that has free wifi is the lobby, and it doesn’t even work. WiFi for your room or anywhere else is at an extra charge.
Lastly, the food was horrendous, every guest we met in the hotel had a steady diet of rice and chips throughout the duration of their stay. Chicken was pink, fish was just all bone and there were almost no vegetarian options.
Safe to say I will not be returning. This is NOT a 5* hotel!
Shannon Moore
Definitely not a 5* hotel! I would not recommend this hotel to anyone.
The hotel was OK and pools lovely however most beds were reserved by towels by 7am. We had a red ants nest in our hotel room which infested my suitcase with all my clean clothes in and balcony door didn’t shut. We paid extra for the beach view which was nice however the music by the bar pool was very loud until midnight most nights.
Food was AWFUL we consisted of a carb only diet all week, flies everywhere and most of the food was not covered, saw cockroaches whilst entering the restaurant.
Only free wifi in the hotel lobby, charge for ‘fast wifi’ which you can get everywhere in the hotel.
The hotel is also not ‘beachfront hotel’ it’s a 10min walk across a very busy road and the beach is not maintained at all.
The shops in the hotel arrange ‘free shuttle’ to the centre which ended up being a random car driving to their shop and being extremely pushy to buy their overpriced items and go to their next shop- awful experience
And last of all the hotel rep who organised the excursions charged us €20 each extra compared to what the excursion actually cost!
Not a great experience - don’t waste your money
jon benson
The hotel is perfect ! The food is good choice of fresh food and the service is impeccable, the staff are very friendly and happy to help. There is nothing you need when you come here they even provide the beach towels along with a shuttle bus down to the private beach area where you can get drinks and snacks / meals, there is a jetty to get out to the sea you can also get good free wifi at the beach as well as the lobby. You can get a middle of the night breakfast afternoon snack bar late breakfast basically and time there is options and the hotel are not putting sneaky little add ons for any of this. When we arrived a pregnant cat had been left the day before which gave birth to kittens and the hotel made a bed and food on the posh sofa in the lobby with food and water they even put a picture up with details to adopt the kittens all paid for by the hotel. Great party pool , nice quiet pool great inexpensive spa treatments good alcoholic drinks as well as cakes etc cannot fault this hotel at all
Ahmed Elsayed
I would give it minus if I could, went to visit some friends on the beach and the guy came with very rude manner asking me if we are together, I told him am talking to my friends for a bit then leaving, he asked all of us to leave if we want talk we are not allowed to talk within the hotel yard!!! He didn't even apologise and he said it loudly in front of everyone, so unprofessional and rude, this guy shouldn't be working with any hotel and he should be sacked immediately, this happened on 9/10/2024 afternoon time and he was wearing a white shirt, and all the staff had no badges with their names which they supposed to have it on
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