Tomiris Shakhmarova
I stayed at this hotel with my family in the summer of 2018. Although some time has passed, I still remember one very unpleasant situation that happened there.
One evening, we went to the bar, where two bartenders made inappropriate jokes about us. I understood what they were saying, they also used “gestures” and it made me feel very uncomfortable.
We reported this to the hotel staff, but unfortunately, the situation was not handled properly and we did not receive an apology.
I truly hope that people who act this way are not seen as representing the hotel’s standards, and that such incidents won’t happen again.
Dorota Graczyk
A great hotel for families, spotlessly clean, the cleaners were always busy, no surprises. The hotel rooms were very well-maintained, the bathroom was clean, the refrigerator was constantly restocked, the cleaning ladies constantly brought water, coffee, juice, and tea. The food was new every day, and I really enjoyed every dish. The pools ranged in depth from 40 cm to 160 cm. The water slides were also fantastic. The hotel staff was very friendly and helpful. The beach was as described, rocky but with access to a restaurant. It was fine for sitting and relaxing, but not so great for children to play in the sand. What more could you ask for? I highly recommend this hotel
Ольга Орлова
We stayed at the Aydinbey Gold Dreams hotel, the impressions were good! The rooms are clean and comfortable, the area is beautiful, lots of greenery and swimming pools. The animation is active, children will definitely like it. The food is delicious and varied, the staff is polite and helps with any request. A great option for a quiet and relaxing vacation. I recommend!
Jovana Stankovic
I stayed at this resort for my holiday. The place is very clean and the service is excellent. A big compliment goes to the young man working at the beach restaurant – he is extremely hardworking, kind, attentive, always smiling and friendly, and he made every day of our stay very pleasant.
Adam Papierz
Food Quality
For a supposedly 5-star hotel, the food quality was truly dismal and often undercooked. To make matters worse, I found a disgusting feather in a piece of chicken. This really highlights the poor hygiene standards.
Room and Housekeeping Issues
And imagine this: for a family of four, our room came with only three beds! We were grudgingly given an extra - folding bed for one of our children. This is for a hotel that claims to be 5-star, mind you.😂😂
The housekeeping was equally disappointing. The cleaners only replaced towels; our beds were never made, and the toilet seat in the bathroom was soiled from day one and never properly cleaned. This demonstrates a severe lack of attention to basic cleanliness.
The Few Positives
The only silver lining was the outstanding performance of a few hotel staff members. The pool bar team, particularly Emirhan, was incredibly hardworking. The animation staff were a young, energetic group who really put in the effort, and the lifeguards deserve commendation for repeatedly saving children from potential dangers in the water.
My Booking
