Dreaming of an All Inclusive Holiday?

Magomed Sajdajev

Decided to take my family here for Holiday. I am completely amazed by the quality of the place, the food was amazing, clean and loads of fun activities to do. Staff deserve praise, they are very kind and helpful, especially Anna who helped me and my family with enquiries and gave us tips on what should we do. Can't wait to come back and hopefully see Anna again, her customer service is on another level! I would definitely recommend this hotel to anyone who is looking to have great time.

Charlett Elcock

Just spent a week at this hotel, ignore any bad reviews, myself and my children had the best time! Rooms are so big, very clean and have everything you need. Entertainment team are great! So much to do here! Food is no different to most all inclusive resorts, there's plenty to choose from! Water park is great and live that they have a private beach. 5 star review from us!

jaceena george

What an incredible place for holiday makers! The whole experience was really amazing. Staff were very friendly and helpful, food was delicious, lots of fun areas for kids. Would definitely comes back here and would recommend 100% to anyone wish to have a fantastic holiday.

Mansur Sajdajev

Great,Customer service. We’ve met Anna, a really nice lady which has helped us along our journey ,with her exceptional skills and nice attitude. We will be definitely coming back! And special thanks to Anna for her help to find our way along the hotel.

Vivianne Carvalho

There is really only one word to describe this hotel: vast. The place is absolutely huge and anyone without a good sense of direction will get lost at least once there. That being sad the place is gorgeous and the service is amazing. The interior design does need a bit of a refurbishment, but that does not affect the experience of the place. It has a ridiculous amount of swim pools and bars with snacks spread throughout so one does not need to move much to get food or drink. Some bars did go out of glasses far too quickly, but it is understandable the logistic to keep all bars stacked with glasses might not be so easy to achieve. The food was varied and did cater for most needs. Only constructive criticism is the he lack of allergens information on the dishes which could easily be done. Totally recommend this hotel for a family holiday.

Steven Digner

Recently returned from a weeks stay at this complex. Unfortunately, we booked before reading the reviews. The location is excellent and was central for most things, eating out, drinking and the beach. The complex however is dated and would benefit from some TLC. The food was basic at best and the choice, well there wasn’t one. It was the same food every meal time. The room we stayed in was large and that is the only good thing I can say about it. There is no air conditioning ( you have to hire a fan) the towels were changed once in a week, as were the beds.The bathroom was never cleaned and there was an infestation of small bugs in the bathroom that would run round when you turned the light on to use the toilet at night. The reception staff were helpful and friendly, as was the young man who worked the bar in the evening. The other staff member obviously missed the course on customer service and almost threw your drink at you. I am aware that the complex does not charge the earth for a weeks all inclusive stay but, I do expect the rooms to be clean and , as best they can, bug free. Regarding the food, well at least I lost some weight.

Kryten

We've been before and going again soon. The room was clean and maids in often enough. Last time, we got a full board deal and found food to be fine, plenty choice, but you'll still want to eat it occasionally.The restaurant is right in the basement really, but the decor is nice with palms and plants etc in a lovely setting, very spacious and airy. The onsite shop just off reception was helpful if you are self-catering, but everything is up to all inclusive if you want it. Location is OK, but not right in the very heart of things, but not that far off, really. Staff are great and very helpful. The pool area is nice, and the pool is well kept pretty good sun trap. Occasionally, a little fashion show turns up, and sales thereafter. There are lifts to all floors, wheelchair access, too. As I said, we're going back, we know what to expect, if it was bad, we wouldn't go. I'm looking forward to our stay there. It's three stars, and good enough as it's a base camp, really, rooms have everything you might need. Hope this is helpful to you..

Kayleigh Morgan

Me and my five friends came here to stay for just over a week. I really wasn’t expecting a good experience based on reviews. I however was proven wrong with this hotel for the amount of money you spent it is worth it. There was five of us and they gave us connecting rooms so we were all together. The maids came in regularly made the beds, cleaned toilets and emptied bins etc. We had all inclusive and I will say the food isn’t 100% the best. We did eat out some nights but it was good to have some nights as there was different selections of food everyday for breakfast, lunch and dinner. The drinks were also good in all inclusive alcoholic and soft drinks. I will say at night it can be noisy when people are coming in from being out at 3/4am in the morning walking past the corridors your room is in but apart from that I found it to be quite quiet not a lot of noise. We didn’t have our veranda/balcony door opened a lot but for just over a week we got 2 cockroaches in the room which isn’t the worst. I wouldn’t know how it would be leaving the door opened a lot or during the night if warm. Beds weren’t the worse could still get a decent sleep on them. Hotel is at a great location with so much around you one of the best things about the hotel I would say. We did go to Siam Park, Mall & Markets which were located in or near Los Cristianos but there are taxi ranks all around the most we paid was around €10 & even bus stops that will take you there for free. I would overall recommend the hotel if away with friends or even a couple’s holiday away. I would say maybe as a family holiday you could probably find a hotel more suitable but if not still an okay holiday for a family

Mark Kidd

The hotel is in need of some serious refurbishment. 3 foot of mould in the room by the door. Walking to the dinner room felt like a walk into darkness, poorly lit, and quite easy to walk into the offices of the hotel. The rooms do not have AC, so quite warm at night, you can hire a fan, you can also hire the safe key and pay for WiFi and hire the TV remote control. We did none of those. Breakfast was okay. I didn't eat any other meals there to comment on. Staff were all very nice, pools gets good daytime sun. It's very noisy in the night with people screaming and running about, shouting, tends to die down after 1000hrs. If you want a place to put your head and nothing more, then it will do if you want more than that, probably not the right place for you. Again, the staff were helpful throughout our stay

Marian Paul

I can't say anything positive, I was very disappointed with the Hotel Las Piramides. There was no talk of recovery. It started on the first night. Sleeping was out of the question, the noise level was extremely high, in the complex outside and also in the hotel. When the guests were in the hotel corridors, people shouted, knocked loudly on the room doors, and slammed the doors. The option to close the windows was possible, but the heat was unbearable due to the lack of air conditioning, and the noise in the hotel was unbearable until 4 a.m. in the morning. If you had the window open you would suffocate because of the pungent smell of cannabis that spread throughout the room. Similar at the pool, endless smell. We contacted the reception staff to change rooms. There was a possibility, but we were immediately told that the noise was similar. Since I/we didn't want any more stress about moving, we stayed in the room. The room was only cleaned twice in the 10 day stay. The beds were not made fresh at all. You were lucky if you happened to be in the room and you got fresh towels. Otherwise, not so good in terms of hygiene. You also had to be lucky to get toilet paper. The only positive thing to rate is the breakfast. that was fine.

Pauline Arrowsmith

Had a great time the hotel was lovely and clean. Had a huge choice of good food . The room was nice and clean. Our beds were made every day had fresh towels. Only draw back was the huge queues at the bar only had one member of staff serving. Apart from that the staff were very welcoming . Will definitely book again for next year

Miggsy

We arrived at the Cristal Park Hotel in the early hours of Tuesday morning, during our check-in we the reception person didn’t explain to us what was included in the (Ultra Premium) band, how we go about the bus times for the other resorts, so the kids ended up missing out on visiting the other resorts as we only discovered their was a bus timetable on the wall at reception two days before leaving. The hotel it’s self is like walking back into the 1912 the reception area is out dated ie (Like the titanic lobby). Our stay here was wasn’t great we had to make our own entertainment (recommend to bring a speaker) as you will need it. Also we was not told about the games room for the kids until the last two days of the holiday, so the kids ended up missing out using that. As they definitely show more gratitude and respect towards the Spanish, and the entertainment every night for our week stay was more for the Spanish then the British, Irish and Scottish. We had to sit outside every night were there were hardly no chairs or tables to sit at, the Spanish was rude and disrespectful towards the English. The only staff that were nice towards us showing us gratitude and respect was the bar staff. The restaurants were lovely but always had flies around the food areas. The room it’s self on inspection there was dead skin and grime above the sliding doors leading to the balcony. And also there wasn’t enough deck chairs on the roof for all the guests. On checkout day: We handed in our wrist bands and we were unable to use them to get drinks once checked out. My overall customer experience was pretty poor and they definitely cater more towards the Spanish than the English. My overall rating for my stay: ***

Tina Williamson

Hotel a little dated but was clean, and the rooms were cleaned every day. No welcome pack only a few cans of fizzy drink in the fridge & a bottle of prosecco which was fine. The location was excellent! The food was more than excellent! Plenty to choose from well cooked and lots of flavour. Beds and pillows very comfortable. Bathroom clean but again dated bath could do with renewal but still usable. Water pressure great. Amenities great! Staff in all service areas were brilliant.

Wallace Scott

Just got back from a week’s stay at the hotel. Like most we were worried with other reviews! I can say my fears were NOT warranted and we had a very pleasant stay. We had a lovely double bedroom with balcony, the room was clean (smelled of bleach on arrival) and cool with air conditioning. The rooms were cleaned daily and all staff were very helpful. The hotel has a very relaxed feel about it, yes it is a bit dated and the lifts run slowly but it’s a 3 star hotel! You get what you pay for and more! The food was a bit repetitive however every night we had multiple plates and always found something nice to eat. The queue for the bars can sometimes be a bit long but no more than 5 minutes, just be patient and wait. The beach is only a short walk from the hotel, loads of bars around too! Overall we would recommend to others, please don’t listen to the negatives, clearly these customers want 5* service wherever they go!

***Batmummy ***

Lovely hotel, daily room cleans, lots of choice in buffets on two floors. We chose minus 2 floor for a quieter meal. Rooms are basic but nice enough. We were lucky to get a balcony. Swimming pool freezing but ok once you are in! Poor bar great - just wish there were better snacks. Queues at bars are a problem but not the end of the world. Lifts were ok, slow at times. I wish the coffee machine was on at dinner times, the coffee is so good! Would stay again, good location, clean and staff nice. Dont get why some reviews say Spanish people are only served at certain bars etc. that’s simply not true. We made the effort to speak to Spanish people and got along great with them. The Spanish grandmas were so sweet to my kids and grandchild. Treat people how you want to be treated.

david carpeneter

Do not stay at this hotel supposed to be all inclusive,,,, never no drinks at the bar only lager no snack bar food is absolutely shocking. Would not feed it to the wild bore up the street. rooms are very very dated with crack tiles all over the floor bathroom bodged. fridge don’t work, no English TV channels. flush in toilet does work so have to wash your stuff down with a bottle of water. no plugs in the bath or sink. room damp it’s a disgrace to say it is all inclusive hotel don’t waste your money. You would be better off sleeping at the side of the road in a tent

Amy Balman

Absolutely awful staff are rude no English speaking staff so made it very difficult not interested in allergies which make it hard for me with an allergy child couldn’t feed him any evening except for chips no entertainment no kids club pools freezing cold drinks are awful when ever we asked about anything we was told end of season like we should have known there was nothing happening we ask for music to be put on in the evening just told outright no with no explanation no pool table games room or table tennis sport tent all cleared no kids entertainment. Absolutely ruined our holiday care more about weddings than holiday makes clapping in one of our party’s face completely shutting everyone down and being rude in general won’t be returning and I suggest if you are booked here you change hotels asap or get a refund! There travels safety certificates also expired last year!!! Steer clear please don’t give these people anymore money!

Jeff Tracy

Had the worst experience with this Hotel, first night I got there was very tired due to plane being delayed for 2 hours, I was told my room wasn't ready and they knew I was disabled as I was in a wheelchair, told them how much pain I was in and needed to lay down they told me to come back and I didn't end up getting my room till 2am, which I wasn't happy at all, Reception staff wasn't very nice to me at all after this especially the manager as I told him this was disgusting and unacceptable was told I would be compensated when I asked they told me no as it was only a few hours and we have you on camera, The rooms are very dated, There was no entertainment at all for adults at night time we had to go out most nights as was very boring just sitting by pool day and night, 1 night we were sitting by the bar near pool heard a very loud noise and as we all looked a piece of the building had fallen of from level 3 we went over just to have a look an wet took some photos an staff were shouting at us to go away and the cleaned it up quick was very lucky someone could of died!. The food was disgusting not much choice at all kids wasnt impressed at all and was very cheap when I did eat I felt sick, someone had told us last year alot of people got food poison eating from there, we ended up going next door most times to eat at Emporium or Pitstop which was nice food. Only good thing about that hotel is the staff in jewellery shop they were so nice and friendly and the cleaners were lovely to me. I wish I had paid a bit extra to stay at green nature resort and spa was which was next door they had so much more stuff to do in day and night and they had so many snacks at anytime. I could just go on about Pineta hotel but just be warned.

June O keeffe

It's a beautiful hotel and staff are very helpful and out did them selfs making everyone feel welcome and very child friendly, went all inclusive which was great for drinks, but food was very bland and nearly same dishes most days. Butter!! nowhere has butter make sure to bring some, there was no entertainment in the hotel and bar closed at 23.30. Overall was a nice place

Jonny

Busy hotel. The mattress was awful. Tv didn't work. No WiFi. No kettle to make a brew. My room joined onto the room next door and the door wouldn't lock to the joining room. We Could of been robbed or woke up with someone else in your bed. The staff wasn't bothered and did nothing to sort it out. The food were the same all week. Rubbish

Μi K

Wonderful hotel everything we needed. Hotel service very nice. Bar staff was especially lovely and cheerful. And also always arrive to provide wide range of drinks non alcoholic for me and good variety of alcoholic for my partner. Thank you. Food super. Room was cleaned everyday to a very high standard.

Mykyta Bilokon

Best hotel for your summer vacation. Very nice rooms, stylish design of the whole hotel. Beautiful beach and a ton of options for food. This was a very enjoyable holiday thanks to the brilliant team in the hotel. The staff and customer service helped us with our requests. Themed restaurants were delicious, and eating your breakfast by the sea is a vacation within a vacation. Great shows and entertainment. The sunset is amazing. Stunning. Simply stunning. The only disappointment were the photo team ladies, who on our last evening constantly jumped in the pictures and almost tried to push us out so they could take pictures for their clients. This was rude and unexpected. Especially since all other staff were extremely nice and careful. Rooms were nice and spacious, clean and well maintained. Overall, very very nice. Can only recommend.

Natali Topolska

We had an absolutely fantastic stay at the Mitsis Rinela Hotel & Spa! From the moment we arrived, the staff made us feel incredibly welcome. The rooms were spacious, clean, and beautifully designed, offering all the comforts we needed as a family. The facilities were top-notch, and the kids loved the pools and the beach. Speaking of the beach—it was simply stunning! The soft sand and crystal-clear water made it the perfect place to relax and enjoy the sunshine. The proximity of the beach to the hotel was very convenient, allowing us to easily move between the pool and the sea. It was an ideal spot for both swimming and lounging. One of the highlights was the incredible food—so many delicious options, and something for everyone, even the picky eaters in our family. The spa experience was a relaxing retreat for the adults, while the entertainment kept the whole family engaged. The staff were exceptional—friendly, attentive, and always ready to help with a smile. It’s rare to find such a well-rounded experience where everything from the service to the amenities exceeded our expectations. We highly recommend Mitsis Rinela Hotel & Spa for anyone looking for a perfect blend of relaxation, luxury, and family fun. We can’t wait to return!

Steph E

The hotel itself is very clean, modern, and set in a beautiful location. The staff were incredibly friendly and helpful, which made us feel very welcome. However, the food was rather disappointing, which had a real impact on our stay given it's an all-inclusive. The concept of multiple themed restaurants is great in theory, but the quality lacked – particularly in the main buffet restaurant. Fewer, higher-quality options would be a major improvement. We liked the pizza restaurant and the Greek Taverna.. but everything else was very sub-par and not what would be expected from a 5-star hotel. We were also let down by the size of our room. Booking through a BA sale, we felt our section was designed for discounted rates, as our room was incredibly cramped. With two adults, a toddler, luggage, and a portacot, we had almost no space to move around (not an exaggeration). Reception offered an alternative, but at an additional £700, it wasn’t an option for us. Finally, while the beach is naturally beautiful, it wasn’t well maintained. There was plastic near the shoreline, litter in the sand, and cigarette butts scattered around, which was unpleasant and unsafe, especially for families with young children.

argiro boleti

Great hotel for kids and families. The girls from reception are brilliant professionals and kind. Fun entertainment for kids and adults and great food and staff is lovely. Clean hotel and rooms cleaned daily. Second time coming here and definitely be back.

barbara felix-mallinson

My day one was a challenge and I started regretting but around 2hrs my issue was fixed. The stay there was actually amazing. My friend and I went for let’s say more of a fitness experience as we are both into fitness. The gym there was amazing as we we probably the only 2 people who used it. The equipment was spot on. Weights were in different levels for beginners or advance. For a hotel gym 🏋🏿‍♂️we were impressed. The area around the hotel was so beautiful too. Very unspoilt😇 if I may say so. I used my hover air x1 drone on my runs🏃🏿‍♂️. Scenery was out of this world. Spacious and welcoming. I ran everyday. Sorry I strayed a bit 🤣🤣🤣 the good at the hotel was awesome too. We went half board allowing us to eat breakfast and dinner. During lunchtime we rested but also ventured out. The sea 🌊 ventured walks were also on point too.

Scott Rogers

We stayed here for 6 nights and thoroughly enjoyed our time here. The room we had was lovely. It needed to be painted, but it wasn't a problem. We had a lovely balcony, with a table and chairs and somewhere to dry your clothes. All the staff were friendly and helpful. We didn't go in the pool, we preferred to venture to the beaches which there are 2 not far from the hotel - 25 minute stroll on the promenade. We did get some drinks by the pool, and you needed to pay a €1 deposit for a reusable cup. They give you a clean, fresh cup when you get a new drink, and you can just ask for your deposit back when you dont want to drink anymore. The food was plentiful and was definitely edible, a choice of salad, fresh food from the grill, and pizza occasionally. We ate there most nights and it was different hot food every night. The entertainment was a bit of a mixture. We enjoyed the karaoke and the comedy show. We didn't enjoy the quizzes so much as they just didn't give as much entertainment in our opinion. Overall, it was a very pleasant stay at Blue Sea Costa Bastian.

Gallia

My family and I had a very good time. The food wasn't amazing, but then we come from different cultures so that wasn't as big of an issue. 5 stars definitely go to the Animation Team. Amazing bunch of people. They have given my girls the best experience ever, as well as Bogi being absolutely amazing during the club activities.

Robyn Underwood

The reviews left by some people have left me shocked but clearly they have unrealistic expectations. This hotel is exactly what it is advertised as if not better. It is a 4 star hotel, with a good selection of all inclusive food and drink and very friendly staff. The place is very clean and well kept. The rooms are slightly outdated but they are cleaned every single day, air con is working and there’s plenty of space for 2 people in the standard rooms. The selection of drinks of all inclusive was surprisingly large with something for everyone (many spirits, liquers and branded soft drinks) and the food was pretty standard all inclusive, but breakfast was always very very good with a perfect all round selection of hot and cold food, fruit and cereal and bakery items. The poolside snacks are always good, especially if you have young kids that want a hotdog and chips before dinner time. The entertainment team are absolutely fantastic, especially tine! They were all so friendly and run many activities during the day for everyone to get involved in and have fun. They run something during the day and during the evening, they barely stop! The pool is lovely and clean, and you can get a bed very easily if you’re not sleeping in until midday! People complaining about the coldness need to get over themselves as it’s not a heated pool but I don’t know what they expect in a holiday hotel and you acclimatise very quickly! The only slight downside to the whole place is the fact that you can’t have lilos in the pool and the lifeguard is quite strict even with throwing balls but it’s not the end of the world. My one and only comment for improvement would be getting some parasols or shade cover for by all the sunbeds as none of the beds have any shade which my dad struggled with slightly. Overall this hotel is lovely and well worth staying, myself and my boyfriend were very impressed with the price we paid and the quality of the hotel, definitely worth it for young couples or relaxed families to have a cheap, fun and comfortable holiday!

Cooper King

We stayed at this Hotel for a full week and it is the best experience I've had so far. The All Inclusive deal was 100% worth it! The food was also very interesting with all different types of food and even drinks on Tap!!!!! The Hotels pool was well designed with mix of shallow and deep areas as well as some islands to help create an obstacle for kids to swim through or around. The lifeguards were also very amazing, they prioritise safety and fun at the same time. I even spent ages talking to one of them. By far the best but of it all was the Entertainment, the entertainment crew were absolutely amazing! Not only were they hilarious but they were also incredibly friendly to us even calling us their favorite family at the time. If I had any regrets then they would be not tuning in to the entertainment for every second it was there!!!! Thank you so much to you and your lovely staff, I hope to see you all again :)

Agnieszka Balda

I just came back from my holiday in Blue Star Hotel which I spend with my family and I have to say that it was one of the best holidays I spend in Alanya. Staff was great very helpful and polite, funny and always give 100% . Food was delicious, a lots of choices. Rooms were always clean and we had great view. Swimming pool is big and has slides. I will definitely come back to this hotel like most of the tourist who once came , they coming back every year because there is great atmosphere, like in family, everyone enjoys and make sure to know each other. Funny talks beside swimming pool, dancing on the evening entertainment and taking part in the activities. Definitely come back there !!!! Thank you to all staff working there 🙏

Laszlo Toth

We spent a marvelous time in Hotel Blue Star. The hotel takes place a prestigious position in the city, close to the most beautiful beach of the sea. The hotel rooms are clean and comfortable. The staff is kind, helpful and really professional. The all-inclusive restaurant caters to all needs - and above that you could ask for - with its delicious and varied dishes. Regarding helpfulness I would like to enhance Sidar from the reception staff. Resulted from our travel agency negligence we encountered really serious difficulty on our trip to back home on 22nd of October. We did not receive the right code necessary for fly check-in from the office, and the officials were „certainly” unreachable . We could manage our problem exclusively with the help of the man at the reception, Sidar. He looked tirelessly after the possible solutions on the net, provided new alternatives, called for hours with the airline directly. We are grateful for his help and professional work. I can recommend the Blue Star hotel to everyone wholeheartedly.

Irala Ira

First things first: front desk - very nice and we’ve felt welcomed. They offered us a family room instead of two double rooms - they even had a form to write that we agree to change the rooms (I guess because of previous experience with complaint about changing the room without the confirmation). The general state of the corridors - quite poor, a lot of scratches, some light damages and not very welcoming - the age of the hotel was visible by it. The room itself was alright besides the air conditioning - it did not work in the bedroom, the service was twice and “fixed” but still only the fan worked. The restaurant was nice, the food was quite various and looked (quite) fresh, but be careful for the silverware and tablecloths - the service used them to wiped out the tables and put them back; silverware was on the tables all the time - day and night so it’s better to get the fresh ones. On the second day my friends got sick - vomiting all night and throughout the day, stomachache. Me and the second friend was okay - even though we ate similar things but the “sxx on the beach” drink - the friends who got sick, drunk per one the night before. Electrolytes and strict diet helped but after that we did not trust all of the food. The only things that was the most arrogant thing was the state of cleaning of the corridors, the plates and left food by guests on the stairs was not cleaned by the cleaners for 4 days at least. When reporting to the front desk and promises about cleaning it, they only did it after the next 2 days, so it took them to clean the stairs for 6 days… If only it could be done everyday… The room cleaner, Buket very nice and did a very good job. The entertainment team was very focused on Russian guests - they tried to talk Russian to everyone. The spa / hair saloon zone: please use your common sense when making a leaflet for your polish customers - such a huge linguistic errors in your advertisement made me laugh very hard, in a bad way. All together: all of the minor things matter and I if I could choose once again a hotel in Alanya, I am not sure if I would stay there; the price was quite fair for the days and location but not for the hotel.

misko Krastavcic

This hotel is amazing! Sure the ac might sound like a old bird but the rest is amazing! The pool is amazing and the slides, oh my they are fast! I loved the food! Their cakes were amazing, don't believe the people with their bad reviews. The location, well let's say it's poor but atleast they have the stuff i like. The Internet is not really good but hey, I'm still in the hotel and darn, the service is decent i guess but yeah. Why do people hate this place? Eh the slippery floors are pretty annoying but i got used to it. Good hotel, but lots of cats. I mean the elevators suck but the lobby is beautiful!!! Cleopatra beach sucks because well, cyprus is the closest island and it is it's own country but it's fine. Amazing experience with my mother and Antonela Pozdrav iz Hrvatske!

Mohammed Banares

Just returned from Alanya. 11 nights from 6th to 17th October. For a 4 star hotel and in relation to the price I think the hotel is exceptional. 10th trip to various locations in Turkiye and this hotel had the best quality and variety of food of any hotel we have stayed in. Don't believe the stories of food poisoning from another review because I was there at that time and it's nonsense. We are from England but the majority of the guests were from Poland or Russia but no problems whatsoever. Only downside was that the lifts are small and the bed mattress was a little dodgy on 1 side and the room safe is an extra £2 per day but these are minor issues. Massive bonus was no towels on the sunbeds for reservation and they were strict. Food was varied and very good. All staff had a great attitude. 10 to 15 minute walk to the beach (no 5 on Cleopatra beach). Shops in and right outside hotel. We booked excursions from outside the hotel (choice of 3 very near hotel) and paid very low prices. Overall great hotel for the price although some guests always end up with a dodgy room but not for us. Evening shows and entertainment every night except Sundays.

Marietta Belgrau

We got a standard double room for 2 adults and 2 children which is fair to say wasn't adequate. Food was not great, out of buffet for every meal there was potentially 2/3 nice items and rest of the food was flavourless and what I can only describe as poor quality, no drink served in the restaurant, just soft drinks. Kids pool was really good and amazing way to spend a day, also the shuttle transfer to the beach was a plus, however any shops were about 25 minute walk away from the hotel and the shop in the hotel has barely anything in it so if you need something (which in our case was formula and nappies) it's some distance. Staff were trying to be helpful, particularly guys in reception, very good!

Lauren Wright

Great value hotel. We had a lovely holiday with the children here. If you arrive with you’re paying for a 3* hotel in mind you won’t have any issues, I think some people think they’re at a 5* when leaving negative reviews. The food was lovely with lots to choose from, there was always something to eat and a good variety of meats. There was plenty to choose from with the drinks so no issues there. Lots of pools to choose from which was great with the kids, a lovely beach a walk away from the hotel and a park on the resort. The place was clean and the cleaning staff were very friendly. The hotel reception staff were great and very accommodating moving us room to one with a balcony upon request. My only issue with the hotel and our over all experience was the kids club staff, we found them to be very rude and some of the activities were at a charge, which is ok but if your don’t have cash there is no ATM on site. On our last day one of the kids club staff actually stood at the gate not letting anyone in unless they pay €10 for T-shirt making. There was no letting the children in just to play and not participate in the T-shirt making. I would have liked to of put 5* and resolved my issues at the hotel but unfortunately I didn’t have time to speak with reception before my bus arrived. All in all we had a very positive experience here.

Alex Largeanu

Very good overall experience! 1)Food & Drink Food was great and the menu is changing every day during the week. Plenty of meals to choose from and we always found something good to eat. (There is plenty of space for improvement in the desert section and also in the way the restaurant operates) Food was always tasty and fresh and also the restaurant working hours are a big advantage (you will never stay hungry or miss a meal). Variety of drinks at the bar Definitely worth it for the price and considering that this is a 3* hotel 2)Sometimes overcrowded The hotel has a very big accommodation capacity (rooms and beds for people to sleep) but during my stay there is seems that the services ( restaurant and bars and entertainment stage area ) are struggling to keep up. Staff working hard to please everyone and seen customers become a bit wild and inconsiderate by blocking other people's view. 3) Just as a suggestion towards the management next to the entertainment stage I would say that you need a few Bug/Fly killer ( electrical device to eliminate the bugs) 4) Entertainment Kids club/kids entertainment is absolutely amazing. The entertainment staff is great and the kids can have loads of fun and have plenty of activities suitable for all ages/genders. Loads of activities and competitions for teenagers and adults as well. Different shows every night after the mini disco and bingo. I've seen a lot of areas that would need improvement and would help the hotel improve their customer service and improve the way the hotel operates and could be helpful. So in case any of the managers wants to get in touch just send me a private message and we can chat!

delion gaming

Whilst it was lovely to get some time away there were issues experienced at this hotel, our time there was september 15-22, first 2 days there were pretty good but come the Wednesday my friend had been ill after the fish that was served at the restaurant buffet. The hotel rooms were small cold and not sound proof whatsoever resulting in constant banging every night from neighbouring rooms, the entertainment along with the food was not the greatest and repetitive. The amount of bugs including ants that we found in our hotel bathroom floor and towels was found pretty much every morning roaming around not hygienic at all. On our last day there we weren't aware that our checkout was at noon as no one at reception told us that when we checked in and also there was a man on holiday bit wasted who went up to reception desk asking the receptionists questions that they could not understand as he was clearly intoxicated, as he was leaving they did the right thing on checking to see if he was alright but then proceeded as they were coming back to laugh and mock this gentleman for how he was which is utterly disrespectful and shows lack of customer service. I will say on the other hand of the bad things there was a lovely lady who worked in the local shop in the hotel who couldn't be kinder and more sweet, and bar staff were also polite and respectful.

Natalie Kiely

More remote than I thought, but in a lovely location. Close to some nice walks and also close to the small town (walkable in about 20 mins). Service: Cleaners do an amazing job. My room was spotless and they are lovely and friendly. I wasn't overly impressed by the service at reception when checking in (I checked in after midnight when I arrived) and check out (I checked out at 3am). They seemed ok at other times, the younger members were more pleasant. The canteen; I found them all to be rude with the exception of a young girl. She couldn't be more helpful. I wish I got her name, but she was absolutely lovely. The bar staff were all great and the life guard was helpful, giving me a plaster when I needed it. Drinks were fine and there was plenty on offer throughout the day. What was disappointing was the food and the entertainment wasn't my cup of tea, but you can't please everyone! I did overall enjoy the holiday and would go back again.

Elizabeth Kisa

Amazing hotel for anyone really just not people in wheelchairs , this is not a disabled friendly hotel , wheel ramps very small and not on properly and lifts break down easily , however apart from this amazing things to do from am to pm and entertainment will not disappoint ! Be aware to tip daily it is expected rather than hoped for and you will see a difference in the service you get if you do not tip ! Rooms are basic , but clean and the beds were a nice size and comfortable . Fun fair was great and the aqua park and pools kept the boys busy all day .

Scott Dixon

Fantastic for family’s or couples. There is plenty of fun to have with theme park/fair rides, water slides & pools for all ages. Staff are always on hand to help and friendly. In particular the legend who was to clean our room has been so friendly,helpful & nothing was ever to much for him. His work ethic is crazy if you had 5 of these people it would be a god send but we are so happy to have met him and for him to be our cleaner works non stop. If you go here for a holiday and have the pleasure of meeting this legend (Mansour) you will see for your self.

Ashton Ash

I was in this hotel last October. The service was amazing, praise to the waiters and food in the restaurant! The location of the hotel is good, but the beach is not of the best you will see in the region. The rooms are okay, I would give them 3 to 4 stars, but they are clean and spacious. The cleaning persons are hardworking and they deserve 5 stars for sure!

Svarccc

The fun never stops at this hotel. Luna park, water park and many animations and various events. The food is also great. Except the beach is strange, you can go in the water only from a platform, there is no access to swim from the beach...

Konrad Kucharczyk

I would make this 5 star review unfortunately reception desk thinks they're better than everyone else. I asked for extra room key for 3 days and for 3 days they're refused me ( their policy ). I work in hospitality industry and first time I hear such a bullshit. It made my life very hard as I'm traveling with big family and only one room key ( disaster ). Besides that all the staff very friendly, aqua park amazing, food selection great. Hotel might be bit old but you don't stay in hotel room so that's fine. Over all recommended.

Danijela Stojanovic

Very nice hotel, old but well kept. The staff is wonderful and always smiling, and the rooms on the ground floor with a garden are a paradise for children. the highest praise for the pirates animation team, our twins enjoyed their time. Sea is wonderful, but quite cold in the second half of June. all in all a wonderful experience. Greetings from Serbia.

Emily W

An amazing two weeks at this wonderful hotel. Everything was excellent - the room, food, staff. They welcomed us at 4am and were so kind and helpful, it was a great start after a long journey with young children. The hotel is just lovely, with so many facilities. Everything for kids was perfect and the food was delicious with plenty of choice. Even if you don’t have children, there’s plenty to enjoy. Could not recommend enough.

Jana Dorotikova

We just got back last week. The resort Is great, especially for families with children. Everything was always clean, enough sunbeds And umbrellas on the beach. The sea Is beautiful, ideal for snorkeling. Food was amazing, various choices every day. And mainly, the staff were all amazing, Smiling all the time so we Felt very welcomed. Even though they were working very hard they all were just so friendly! Thank you for a great Holiday And we absolutely recommend this hotel! 🌴🤿♥️

Michal Cerhák

We really enjoyed our holidays at the Sunshine Crete Beach Hotel. We have stayed in a semi-separate apartment out of the main building. It was clean and quiet. We asked for a sea-view room but we could barely see the sea as it was mostly hidden by other buildings which was not so big issue at the end as we did not spend much time in the room anyway. The catering was also great in the main restaurant and at the beach bar. The overall atmosphere was perfect, mostly thanks to the animation team. They took care of the children as well as of adults during the day and evening. There was always something to do and it was always fun. Amongst others stretching and aqua aerobics in the morning, water polo and some competition in the afternoon, and a mini-disco for kids with another competition or karaoke and a disco in the evening. Go, animators, go!

Iva Urbanova

There are many aspects to my review. In general, we were really happy with our vacation. I do not know what many of the complaints I have read come from. Yes, the rooms, especially the bathrooms could use a renovation - shower curtain, clogged bathtub drain, loose toilet seat. But overall, the rooms were really clean, room service was offered everyd day. The same with the food - the breakfasts kept reprating the offer, but to be honest - myself and the kids eat almost the same thing at home anyway so why judge? Lunches and dinners were very variable and really tasty so no complains here whatsoever. I would appreciate more if other guests were a bit more considerate regarding the noise they make in the night and early mornign but this is hardly the hotels fault. And last but not least, the animation crew! These people are just amazing. Huge thanks go to the czech team, Sebastian and all the other people as well! The kids had a blast in the kids club and us, adults, enjoyed the activities as well. Thank you all!

Ben Hayes

We had a great week at Sol Marina Beach this summer. We loved our little apartment, sitting by the pool, playing in the splash pool, and the fabulous food. Manos and the restaurant team were amazing, especially with our daughter who is dairy-free. We enjoyed it so much we have booked to come again next summer! We can’t wait.

Xenia K

We spent there 9 nights and everything was great. Very friendly staff from the receptionists, to the cleaning ladies, kitchen managers, waitresses and spa ladies :) I have gluten intolerance and the kitchen manager was spoiling me with gluten free desserts every day! Also they were super accommodating towards our small baby with special food requests. The room was cleaned everyday, it was perfect. And the own beach was a highlight:) thank you 😊

Nicolas Mazzaglia

We spent six nights at the hotel in a standard double room, which fell far short of what one would expect from a 4-star property. The room had an outdated, unattractive bathroom and an air-conditioning unit from the 1980s that failed to cool the space. After complaining and threatening to leave, we were upgraded to a bungalow. The bungalow was much nicer, with functional air-conditioning that made the 30-degree heat and high humidity bearable. The animation was the most disappointing aspect of our stay. It catered almost exclusively to French tourists, with activities conducted in French and even French flags prominently displayed, which felt excessive. Some of the animators were rude and poorly behaved; one even had the audacity to put out a cigarette at our table while we were eating. The kids’ club was another low point. The young staff members seemed inexperienced and ill-equipped to manage children properly. My daughter sustained multiple cuts on her neck from another misbehaving child, and the staff failed to inform us. They treated her injuries themselves and left it at that. We only learned about the incident when we picked her up. After we complained, the hotel manager issued an apology, but no further action was taken. The food was decent, with a variety of options at the buffet. However, the single restaurant serving the entire hotel led to overcrowding during peak times, which diminished the dining experience. The highlight of our stay was the hotel staff—particularly the waiters and cleaning crew. They were warm, friendly, and went out of their way to make our stay more enjoyable. Kudos to them for their excellent service.

Miguel Mata Rojas

My family and I were on vacation at this wonderful hotel just last week for 8 days and 9 nights, I have to say it was the best decision to choose this hotel, the facilities are very well designed for a family holiday, the kids were very happy and very enthusiastic to participate in every single kids activities. We stayed in a bungalow, The space is alright but is quite small, anyway, the terrace is wonderful and if you organise yourself well it is just alright. The animation team for kids is incredibly nice, the young girls and the boy were always too nice to my kids. The restaurant is a top food restaurant, with an amazing variety. The access to the beach is just 3 minutes walking out of the hotel, you just need to cross one outside street. But it is just alright. We are considering going back next year or even sooner if possible. I highly recommend this hotel.

Norman Smith

Thank you, Sol Marina, for an absolutely fantastic experience. I highly recommend this resort for a family vacation in Crete. Just a short 15-minute transfer from the airport, the hotel is beautifully located on the beachfront. The premises are top-notch and offer a wide range of activities for both children and adults. My family and I thoroughly enjoyed the warm welcome from the hotel staff, who were well-organized, well-trained, and kept the hotel very tidy and friendly. We stayed in a beachfront room on the third floor, which offered a stunning view. I want to highlight the incredibly friendly staff, especially the hostess at the restaurant, the restaurant manager, and Eleni from the restaurant staff. They made this trip unforgettable. The food was cooked to perfection, and you could feel the love and dedication in every dish. For families wanting to enjoy the famed Greek hospitality combined with good food and great entertainment, this is the perfect place. During our stay, we booked a car and explored the island. The hotel's convenient location made it easy to visit Heraklion and Agios Nikolaos. Additionally, the on-site shop and surrounding shops made it easy to pick up a few souvenirs. All in all, I definitely recommend a stay at Sol Marina. Once again, thank you to the entire team for being such incredible hosts. P.S. the bear will get a,special place at home!

Robyn Mc

Had the best time here on my first holiday with my boyfriend, the all inclusive is very good value for money and we loved the food. Every night they had some sort of entertainment which we loved and the staff all seemed lovely and made it special for us. It’s a very good location only a short walk into the centre.

Lee Anderson

A perfect choice four our family of four. This hotel was well run and beautifully presented. The staff were polite and courteous. They were friendly and helpful and never stop! The room was spacious and cleaned daily. The food had a good variety and was tasty. The Italian restaurant was a nice touch too. The entertainment (Gino and Miren) was great fun and was aimed at all ages. Examples included shuffleboard, water polo, bowling, football. The acts that were bought in for evening entertainment were excellent too. Beds were comfy and showers were powerful. I had a massage too- Martina has magic hands- I would definitely recommend. No complaints at all, would thoroughly recommend.

Mrs J Partridge

Me and my family stayed here for 9 days . We loved it here . Very safe for children and the staff are amazing . They opened up the restaurant so we could have breakfast as we had an early flight. Rooms are very clean , the children’s entertainer is very funny and works hard to entertain the children. Loved the Reggie man night and the tribute to Motown singers. The food selection is really good as well . I would recommend this hotel to anyone and will definitely be returning. Thank you for such a lovely holiday .

Paolo Scura

Some people will surely have complaints as the food or the hotel wasn't quite 4 stars. But for the price we paid, I could not fault this hotel in any way, and had a very pleasant staying. Clean rooms, friendly staff, a nice variety of food at all hours, entertainment, spa, gym, location....and all the rest. It was overall worth the price paid.

Jane L Hughes

Just returned from a weeks stay, third time in 3 years to Playa Park. The Reception staff Bob, Sebastian and the girls were amazing. Gino and co for the entertainment and Samba in the bar, couldn’t have asked for anything more. Met some lovely people and caught up friends we met the year before, cannot wait to return in the next year or so. Thank you all for an amazing stay 😊😊

Paul Asling

We have just come back from our 3rd visit to Sea Beach and already looking at booking to go back. The location is amazing with a long jetty to get you right over the coral for amazing snorkelling scenery. The hotel is spot on with the site staff doing everything they can to make your stay as perfect as possible. The high energy animation team make you feel part of everything and will do their best to get you to relax, join in and feel part of an inclusive resort where all are welcome! The bar staff maybe busy but treat them politely and they will look after you even coming to your table to provide drinks. Any issues and go straight to the reception team who will resolve your issue if they can. Any excursions book across the road from the resort with NABQ Tours and Excursions.

Lyndsey Lloyd

The location of the hotel was great, The entertainment staff were great and the grill restaurant was. However, I sat on a step outside my room which was to a cupboard door I fell backwards into the door but managed to save myself when I got up and looked there was a 40 foot drop to the floor the cupboard was one of many on the landing which was open and it’s only a matter of time before Someone fall and you seriously injured or killed. I wanted to return the year after with my grandson, but due to this reason I will not those doors should be padlocked. I did tell staff but nothing was done. It’s a shame because it was a good hotel, but that put me off I would not recommend people with children stay

Rachel Carter

We had a great stay at this hotel. Staff are so helpful and constantly working so hard to make sure that your stay is very special. Manoly on the entertainment team was wonderful and put it in extra effort to look after our two year old each evening at mini disco and made sure she had a great time! The guy on the bar at the beach, whose name we missed is amazing, serving everyone non stop with a smile and so quickly! Lots of others, including the cleaner who made all sorts of towel animals and people, involving her toys to entertain our daughter all week. The board walk is just incredible and snorkelling off the end is one of the best things I've ever seen and worth booking for this alone. Countless fish, blue spotted rays, eagle rays, lionfish, octopus, various eels including snake eels, puffer fish etc. just amazing. Hundreds of spiny star fish in the shallows in every crack and crevice. Plenty to see in the shallower water too such as the beautiful picasso fish! The chefs work tirelessly all round the clock to feed everyone and the grill option each night is always great. The manager greeted us with a friendly smile at every meal and asks how you are so you certainly feel they all care how your stay is going. You can swap your towels all day long, drink all day long and pretty much eat all day too. Huge selection. Our only suggestions would be to turn the music down a bit. We grew to like the songs but the volume is insane and probably bordering on dangerous, especially for the kids. We also felt like it was unnecessary to have that volume blasting on the beach each day. Although they do always shut it off by 11pm and if your doors are closed you cannot hear it from your room but honestly we found just accepting it and joining in was best. There's a different show each night and it's always fun if you lean into it. Fire show was really good! Our daughter is young and very shy so found some of the constant attention from male staff scary/ uncomfortable. Most understood completely and simply waved and walked away but one or two didn't get the message and would pester her which was quite upsetting. I must reiterate though that this was by far the minority as there are so many wonderful, friendly and helpful staff here and if your kids are more confident than ours then they will leave feeling very special. In all we had an amazing time and will definitely miss this place, highly recommend, especially for families!

Tiannah Mcsweeney

The food is really good especially ice cream, pizza, chips. The pool is the right temperature, the water park is great for the kids. The staff are great especially Manoly and Mano. The staff are amazing. The entertainment is absolutely brilliant for the kids. The drinks are great. Overall my stay here was great. The only off thing about it was the wifi. Its not very good.I would highly recommend this hotel to other people.

larysa lisowa

Restaurant A La Card Grill is amazing, I want to say thank you so much for this dinner for all staff, the guys are very fast, kind and friendly. The food is very tasty, service on the high level. And hotel is great really, very cool vacation!

Ryan Tamayo

The ambiance here is always inviting and comfortable. The rooms were immaculate and very comfortable. And the staff at this hotel were incredibly welcoming and helpful throughout our stay. Especially to Mr. Rommel Rillera I commend him for his very good service he is so dedicated. And also the food was good and great value for money. I will definitely recommend this place to the people.

Hayley Evans

We stayed in a family room with 2 adults and 2 children. The room is very small, barely enough space to put suitcases away. The room also constantly smells like urine so we had to buy an air freshener, but this doesn't cover the smell. The fridge is old and rusty and smells bad inside. One of the bedside lights is hanging off, but the maintenance team was sent to fix it after I complained. The shower has black mould in it. When I complained, they just said "This is just how it is in Greece". The hotel itself feels generally old, rough around the edges and grubby. The elevator was out of service for a couple of days. The beds were hard and uncomfortable. Didn't get a single good night's sleep. I complained about all of the above and asked for an upgrade. They said they would call me but I never heard anything from them. The food is adequate. Lots of choice on the buffet, but the quality is lacking. The Muses restaurant offers a poor example of Greek food. You're much better off finding a local Greek tavern. The pools are well kept and clean. The view from the 4th floor is beautiful, you can see Turkey. There's immediate access to the beach from the hotel grounds. It's a smooth pebble beach with some sand. The staff are friendly enough, but some of them look very unhappy to be there, especially the bar staff. The kids entertainers are nice and friendly, but the entertainment is basic. The drinks are fairly poor. Sometimes the punch will be made with orange juice, sometimes it's orange squash. The pool bar looks particularly dirty with rusty fridges and mouldy, wet areas. The waterpark is good for kids. It looked safe and clean and my 9 year old enjoyed it. Overall the hotel is disappointing and absolutely not what I would class as 4* compared to other hotels I have stayed in.

Claire Odonnell

Hotel is clean a lot if food options especially if you are a fussy eater like me.The entertainment make the hotel more enjoyable where you can easily just stay in the resort all day and night. They were great with everyone. Plus right on beach so you don't have trek worth all your stuff.

Vanessa “YMY” Gomez¨ymy¨

We went to rest for a few days with the children and it was a wonderful experience! We loved the hotel, the food is very good and varied, and the rooms are very clean. But the best thing without a doubt is the wonderful animation team, always ready to make us smile, and the children were delighted with their activities! Very commendable!

Holly Wilkinson

Really disappointed with this hotel. Poor quality food, rooms are small and noisy, entertainment goes on until late, kids club consisted of a hungover teenager doing some colouring twice a day at a table, broken sun loungers, no good kids pool with shallow end for children to play on, not enough space or sun loungers, tacky music playing loudly and long queues at the bar for drinks in plastic glasses, overall hugely disappointed. Also very noisy as right under the flight path.

Paul Hillsden

We were a little disappointed with our room condition, but as the hotel was fully booked, we couldn't be moved. We understand that this hotel will be undergoing a refurbishment in the not too distant future, which may have something to do with the condition of it. However, the rest of the hotel was fine. The bar area was nice and comfortable, the pool was nice, clean, and warm. The poolside bar was excellently staffed by enthusiastic and friendly staff. The food was of very good quality and variety, and the service at lunch and dinner was exceptional. The people working there really made this place. Always smiling, always friendly, and always ready to accommodate any, reasonable, request. They made us feel very welcome.

Charmaine Williams

The rooms need fixing up and a bit of paint their was mould near the air condition ants in the room on the cups in the room so we could not drink from them and thread coming out of the bed sheets hole in the cover. The sevice was good there was always staff at the desk to help you. Entertainment was great loved it the day and evening. Good Location it’s near where you can walk to shops or have lunch or dinner out or go out in the evening to have a drink

Melanie Goodfellow

Although this hotel is a little tired looking in places it is clean. The staff are friendly & even though we arrived nearly 3 hours before the scheduled check in time they allowed us to use the facilities & start using our all inclusive bands straight away. The only thing I would note is that although the pool is very large it has very limited shallow ends. My partner is over 6ft tall & was only able to stand in about 20% of the pool the rest of the pool was nearly 2 metres deep which is not great if you have kids who are not strong swimmers.

Beth Veitch

This hotel is shouldn't be 4 stars it's definitely a 3 star! The pictures they show on their website do not match the rooms in real life. Our towels weren't replaced in the room for 2 days and they don't regularly replace new mugs or fresh tea bags, coffee and milk in the rooms. The Pillows and sheets are stained with make up etc. And they're not replaced the whole of your stay! The pool is the best part of the hotel however they have lights hanging off inside the pool and the children's pool is full of debris and needs to be cleaned regularly. The pool bar staff are brilliant and really friendly. The bar in the evening is very slow and needs more staff for the amount of guests in the hotel. The eveing entertainment is rubbish they might aswell just not bother! The decor is very dated with old manky carpets running through the corridors. I will say the food is lovely and changes everyday so your not eating the same things all the time. This hotel definitely needs to be down graded to a 3 star and stop leading people to believe it's a 4 star online!!!

Arron Davenport

Me and my wife stayed at this hotel for a week whilst visiting paphos. Tldr; Overall, I would give this hotel 3/5 stars, good hotel ONLY if you get it for a good price like we did. I wouldn't recommend it at all for young couples in their 20s and early 30s or anyone seeking anything other than sun, beach and being poolside. Rooms 2/5: the rooms are dated and not particularly well equipped. The mattresses are firm and the pillows are really poor. The air con in the room works fine, the TV is tiny, has about 8 channels that are all in greek. We got the sea view room and the view was good however depending on which sea view room you got your view could be amazing or awful. Our towels were changed daily and bed made with some light cleaning. Staff/service 3/5: once again it was just decent. The staff don't really talk to you or say much, they're not particularly friendly but not rude either. A very average service throughout. Food 4/5: the food was surprisingly good considering it was included, we got half board breakfast and dinner and both are buffet style. We were both surprised at the quality and the amount of choice. Notably the meat choices for the dinner service. I read a few reviews before coming to the hotel, that the food was poor however it is clear that those people were unrealistic considering this is a hotel on the cheaper side. Drink 2/5: I usually wouldn't write a section just for drink but this is important. They have the WORST selection of 3 beers and 0 cider options which was surprising to me. They do however get +1 star for the cocktails that although do not look great and are not made with any real care, are loaded with what I can only call "super measures" of spirits. Hotel environment. 3/5: once again it was very standard and nothing special. The pool is big with ample seating, there is a standard sized indoor pool and sauna and a TV room with a small TV. There is daily evening entertainment which is probably the worst thing about the hotel. It was either music or bingo or both, and the musicians could have been anyone they pulled off the street, furthermore you have no choice in listening to it and the windows are not soundproof. Local area 3/5: you're pretty far out from the centre of pathos but there are travel options very close to the hotel. There is a particularly good beach spot a short walk away but be advised, other than this beach there is nothing else to do locally that is not shopping or eating. There was no evidence of local crime or scamming going on and the area seemed safe and mostly clean.

Sezgin Balaban

This is my first time at this hotel in Akbük, Didim. The hotel is nice, and the food is great, but what really made my holiday special was the staff. I especially want to commend the lady at reception who helped me swap my room without any issues. I went to the beach every day, and the facilities at the beach are excellent. The pool bar and restaurant offer delicious food as well. What truly sets this hotel apart is the exceptional customer service. The staff are well-trained, particularly Adem, İbrahim, and Özcan from security. They were so friendly, professional, and genuinely cared about helping customers. Their warm smiles and welcoming attitude made a real difference. The shuttle driver also provided excellent service, with shuttles running every 20 minutes between the beach and the hotel. He was always welcoming and delivered exceptional customer service. Overall, the staff’s warmth and professionalism made this experience unforgettable for me. I would definitely recommend this hotel to everyone. The price is reasonable and suits all budgets.

Tatiana Pedro

I felt obliged to write a review. I think people with bad experiences take their time and people with good experiences don't bother to rate. I spent a week from October 9th to 16th with my partner and seeing these before reviews, I completely panicked. I was scared, afraid of where to sleep, what to eat and sad about my vacation.  I'll never believe the reviews again. I warn you in advance, according to European standards, it's not a 5-star hotel. But hotels are rated on the quantity of services provided, not their ""quality"". I paid a price of 600€ per person with flights+transfers+7 nights. (Di vakantie discounter website) And it was spectacular. Although the food was different and I was afraid of it, it was a cultural thing, I had lots of fresh food and plenty of variety. Fruit, desserts, stewed meat... delicious baklavas!!! The hotel welcomed us at 3am and gave us two sandwiches straight away.  They spoke very little English, but enough for us to understand each other. The room was spacious and there were no fancy sheets or fancy things like people expect. I had the basics and a comfortable bed. The sound starts around 9am/10am but my room was further away from the pool, so it didn't bother me at all if i wanted to sleep until late. Activities every night, the pool was spectacular, the spa too and the bus that takes you to the beach, also with another part of the hotel with food and pools, also spectacular. Always and active days, including a lot of families and children's. If you want to relax and enjoy, feel free. Are you expecting a quiet and peaceful hotel? Forget it. This hotel is full of activities and fun! I loved it and intend to return. For the nasty comments about the food, I've attached all the photos I took. I saw lots of staff working shifts of 12 hours. Let's be humble and understand that it's not always possible to exceed our expectations. Be human and respect them. Many of them were exhausted, but they were still there doing their best to make sure we had a good vacation. I'd like to mention that I had the opportunity to go to Kos (Greece) and Pamukkale thanks to the excursion company that was there. It was an incredible experience! I recommend it! Thank you Ramada Akbuk staff!!! See you next year!

Natacha Attardo

I have been to many 5* star resorts over the past couple of years, and this is definitely not a 5* hotel. The room itself is quite lovely, although the hotel itself seems to not be maintained sufficiently which makes it look rather tired. The WiFi is pretty much non-existent at times and at certain parts of the hotel. The food is very repetitive and seems to be the same frozen foods day-in and day-out. I was even sick on one of the nights from it. Although, overall, we did have a nice stay but unfortunately we wouldn't revisit this resort.

II Giedre II

Had a great time, but not a 5 star hotel even in Turkish standard 😄 really liked the town, meals were nice, there's extra sunbeds that you can take if there's not enough free ones. Every 2-3 days there's an interesting show after kids disco ✨

Jade

I have recently returned from a family vacation. There were 16 of us in total. All of which have varying opinions of the hotel/area but here are the opinions of my family and I. First off location. Although the view from the beach was idyllic, the views from the hotel to the beach were far from great. The area is a little run down but does look like there is some development happening. Akbuk itself is out in the sticks, practically in the mountains and you will need to travel to experience built up areas such as Didim/altinkum. There is a bus and taxi service that will take you to the nearest tourist location in Altinkum. We went into Altinkum twice using both taxi and the local bus service. A taxi to altinkum cost around £25 and took 40 mins to travel. However the second visit we used the bus service at a cost of around £1.25 each but increased travel time from anywhere between 20 - 30 mins. Next i must say that the locals in Akbuk were not welcoming. It is more of a residential area and there were next to no english speaking people (which isn't a problem). Next onto the hotel... The Ramada by Wyndham Akbük is definitely not a five star hotel as advertised, although that is reflected in the price that we payed to stay. Some of the workers honestly seemed like they did not want to be there as it was coming to the end of their season and so customer service was varied. The hotel has a private beach which is about a 5min drive from and the hotel does run a free shuttle to the private beach around every 15 mins. Our room and the hotel itself was a little dated, the drain tray in the shower was broken, as was the bannister that swayed quite a lot (we had a 3 year old in a room so was constantly having to be-careful with him and this. The food was ok but not the best. If you have allergies it would be difficult as you do not know what is in the food due to a lack of labels, it seemed the majority of desserts had nuts in. Entertainment - there isn’t much, 15 minute mini disco for kids and may have a show which is substandard. It seems hotel and staff aren’t really ‘in to it’. It’s a shame. The biggest problem about the hotel for me was with theft. My partner had personal belongings taken from our room on our 1st day but returned the day after (once complained to guest relations). On our second to last day someone let themselves into our room and locked it from the inside. I had to then go and get our hotel key cards changed. I was informed by other holidaymakers that some rooms had keycards left on top of the lights by the cleaners. Over the period of our stay I did come to speak to other people who had suffered similar experiences. Some of whom were unlucky enough to not have their items returned and were told that it was their issue as the items were not locked in their safe. Finally our transfers. Our transfer to the hotel went really well. We had a spacious coach with enough room for us and our belongings. On our transfer to the airport however, the hotel sent a small minibus which fit our family but did not fit all of our luggage or childrens prams. We were told by the driver that it was our fault as we had gained too much extra luggage. (we had the exact same amount of luggage that we came with) eventually after a few crossed words we managed to put our luggage onto a second minibus that had a smaller party. The driver & 2 security members at the front of hotel were extremely rude with this to myself. Overall I would say that although the kids had a great time, we would not be staying here again. I would say this is a 2 star maximum 3 star hotel.

Jonathan G

My stay at the hotel was absolutely wonderful. The rooms are spacious, clean, and equipped with all the necessary amenities for a comfortable and relaxing stay. The food is spectacular, with a great variety of delicious options to suit all tastes. The location is perfect, with easy access to the beach and the main attractions in the area. However, what truly stands out is the service: the staff is friendly, attentive, and always ready to help. A special mention goes to the animation team, who made our experience even more memorable with their fun activities and contagious energy. They truly made each day extra special!

Kirill Bogdanov

The animation team made our stay unforgettable with their fun activities and evening shows. The hotel’s location was perfect for a peaceful beach holiday. The food was fresh and diverse, offering plenty of local specialties. Overall, an amazing experience with great service and entertainment!

Ciro Vassallo

Me and my girlfriend are having an amazing time here !! Food is good! Service excellent! Animation group all kind and everyone is very caring and friendly!! Great! The beach also is good as you can just swim from the beach ,there is a side without coral barriers which you can easy go for snorkeling and there is a lot to see down there! The only think i can’t say I loved is the room cleaning , is not bad but doesn’t satisfy my expectations to be honest . Overall great place to be and thank you to all the people that makes it happen!

Tropi

The sandy beach with a coral reef is great for snorkelling. There is a bar on the beach. Large pool in the middle of the hotel with its own bar. All meals are served buffet style, everyone can choose and all meals are delicious. Rooms spacious and cleaned every day. The whole hotel is covered by wifi. In terms of entertainment, I must not forget the animation team that organizes different activities every day of the week. I highly recommend this hotel.

nadia krajewska

i’m staying at this amazing hotel with my family of 10 for 12 days and I can't recommend it enough! The service is exceptional, with friendly staff who went above and beyond to ensure a comfortable stay. The location was perfect, offering stunning views and easy access to local attractions. The rooms were spacious, beautifully decorated, and equipped with all the amenities needed for a relaxing getaway. Overall, this hotel provided an unforgettable experience, and I can't wait to return as it already has been my second time coming to this hotel!! 🩷🩷🩷🩷

Ella Salsbury

Had a lovely the time here. The staff were friendly and entertaining staff too. Lovely food and a variety of drinks. Even csn have a bottle of wine with meals which is nice. Rooms are lovely big shower. It has 3 pools. 1 where all the entertaining happens and if you walk to by the spa there is a kids pool with slides and another pool with a bar. It's more quite this side. Beach is not far and hotel has its own bit with deck chairs. Highly recommend this hotel for all.

Laura Mallett

I've just come back from 5 days here, 3 adults and 2 teenagers. We had the best time. The location is great, 5 mins walk from the beach and bars. The resort is beautiful, very floral and scenic. The staff were amazing, Khalid makes you feel very at home and welcome. It is mostly French speaking, but most staff speak English, especially the entertainment members who were also very welcoming and friendly. There is plenty to do, or lots of space to just relax. Food was great, lots of choice. Rooms were very clean, beds comfortable. I'd definitely return here.

Danny Owen

Mid-way through a stay. The hotel is clean and well staffed. The food is varied and tasty. Love that we are able to have a bottle of wine with our meal. Whilst an Arabic and French speaking country, the staff make great effort to accommodate and generally speak better English than I can Arabic. The entertainment is fantastic - there are events round the pool every day. Plenty of chairs available during November. The entertainment staff all work incredibly hard and with great enthusiasm. Location is excellent for access to the beach and the hotel has its own private area to the right as you walk past the lifeguard hut. If you’ve never been to Maroc, this hotel and staff could be just the introduction you need.

Julius Giesen

This was, by far, my worst experience. During our first three nights, sleep was nearly impossible due to excessive noise from the nightclub located right next to the resort. The sound of honking taxis, loud music, and shouting people continued throughout the night. After enduring three sleepless nights, the manager offered to move us to a supposedly quieter room, but it was only marginally better—we were still woken up at 5 a.m., despite being a young couple accustomed to some noise. In addition to the noise issues, the quality of the food and drinks was extremely poor. The alcohol was cheap, and both the beer and coffee were undrinkable. We ended up eating outside the hotel for the last two days as the meals were so disappointing. The low point of our stay came on our final day at checkout when we were charged an additional €40 for a SPA service we never booked. It took the receptionist half an hour to sort out the mistake, causing us to nearly miss our flight. Avoid booking this resort—there are plenty of better options in Agadir and the surrounding area.

Adam Lightfoot

The staff service overall is not to be desired. They generally do not want to help guests. The reception staff are rude and help is limited. The meal times are diabolical. Many guests are packed into a small area and takes ages limited. Table services are minimum, requiring much nagging for basics such as cutlery, glasses etc. Food is poor with minimal choice or variations, despite them having "themed" nights. Fresh cooked items are limited and stopped long before service finishes. Generally dirty floors and surfaces. There's only one bar available, except the pool bar through the day. Limited seating area. No outside views other than the complex or courtyard. Balcony is a very small, with only space for two chairs. Nowhere to hang your wet clothes. No room facilities such as kettle or tea making. Housekeeping turns off the electric everyday, meaning anything in the fridge goes off. The beeches far away with the actual beach location for the hotel being much further than expected, at least 15minute walk. No beach bar. Generally noisy atmosphere with loud music constantly, even whilst eating, I.e. difficult to have a conversation. No quiet areas. Would not come back again, very disappointed.

Matt Lingard

Room with shared private pool was amazing but bed was hard. All staff were really friendly. Food was great. Entertainment was OK but not wow. 5 min walk to the beach through the grounds of another hotel or they can take you down to the beach in golf cart. Reserved section of beach for Sandy Villas Hotel only. Beach Side pool was a nice touch, again for Sandy Villas customers only.

Kevin McCormick

This place is amazing and the most relaxed holiday we have ever had, staff could t do more for you & the rooms !! Amazing with great air con , only gripe I would say is the drink choice for the all inclusive, no dark rum or bailleys, only two drinks I like sadly , I prob would have wasted more drinks trying than I would have drinking my choice 🫣 we aren’t big drinkers but with it being so amazing every other area it just lets the 100% slip for me , would I go back? !! Absolutely , it’s amazing and can’t wait to go back in the future 👍

Dana Mokrá

Beautiful and relaxing vacation! Nice and calm environment, always kind and professional personal, delicious food with lots of options, excellent desserts, evening programmes are great, evening with program “Jazz The Two Of Us” was breathtaking. The sea is beautiful, deck chair always available at sea, at swimming pool as well. Pool by the sea is awesome, again nice staff, excellent Prosecco. Everything just perfect, I recommend.

Philip Lane

Excellent service from start to finish from all the staff. Food always good quality with plenty of choice. Tried the Greek restaurant by the beach which was also good and a great place to see the sunset. The Italian restaurant was not as good but made a change. Our swim up room in block 300 didn't get any sunshine which maybe a bonus in August but a shame in Oct. The only other minor faults were towels are bit thin for 5 star and the TV had a habit of switching on a screensaver picture in the middle of the night! cured by un-plugging it. Otherwise all clean and tidy and a perfect place to relax.

Peter Hughes

First impressions, the foyer and restaurant look very impressive, really good. The pools and bars very good. The rooms, not so good. Floor dirty, sheets did not fit the bed, patio doors never cleaned, shower glass not cleaned. When you showered we had to use towels to stop the water from flooding everywhere. Nowhere near enough storage, one cupboard for two peoples clothes for a fortnight. Besides the island of Corfu itself,the best bit of our holiday was the staff, they were always happy, always ready to help, they went out of their way to make a success of our holiday.

Z C S

Mum and I went on holiday here 11-18 October 2024 3 star hotel. Staff polite friendly and helpful Rooms needed air conditioning not just a unit which was very noisy only pool view get the units. Or you can pay 5 euro a day for it. Pool bar was great serves food and you can have any drinks after 11pm you pay shuts at 12am. Entertainment was wonderful in evening and in day also entertainment was great for all. Buffet food in dinning room A lot to chose from sometime it is cold but what do expect when it's a heated unit. Chefs keep checking to replace food quickly Tables get cleaned also quickly

Ste Wilson

My partner and I have just returned from a delightful week-long holiday. The hotel was exceptionally clean, and while the rooms were basic, they met our expectations for the price. The pool area was well-maintained and tidy, with the only minor issue being the inconsiderate behavior of some guests who monopolized sunbeds for extended periods and not using them. We would appreciate it if measures could and should be taken to address this issue in the future. The bar staff was exceptionally friendly and accommodating, and the food hall offered a wide variety of fresh food options, catering even to individuals with particular dietary preferences. This was my second visit to the hotel, and I would highly recommend it and consider returning for a third time in the future.

Jayson Carroll

We are currently on our 5th night. From the very start at check in (we were 3 hours early and they still checked us straight into our room) the holiday has been amazing. Nearly every single drink at the bar is included in the all inclusive, the food selection and quality is amazing for an all inclusive. Our room while it only has a ceiling fan was cool enough to sleep in if you keep the patio doors open and curtains closed 24/7 this is with 29c days. Information given at reception on bus times, prices and what buses to catch and where to change for a trip to the aquarium was so helpful. Lovely pool and getting a deck chair isn't difficult at the end of Sept/beginning of Oct. Most staff speak great English. We will definitely be back!

Bob Bobby

Great Family Holiday... Until the Midlife Crisis Convention Rolled In” We’ve been enjoying a brilliant stay at the Mirador Maspalomas — the kind of hotel where you’d expect relaxation, family fun, and a genuinely welcoming atmosphere. Everything was spotless, the staff couldn’t have been friendlier, and the family entertainment kept us all smiling. But then... cue the Harley Davidson Biker Convention. Two days ago, a fleet of middle-aged bikers rolled in, seemingly fuelled by midlife crises and a mission to commandeer the hotel. Since then, the peaceful family vibe has been hijacked. The bar and entertainment areas are no longer spaces for families to unwind but rather look like the set of a budget biker film. Trying to find a free table? Forget it! The bikers have claimed them all, camping out for hours like they’re defending sacred territory. The behaviour? Rude would be an understatement. Bar staff are treated with utter disregard, and the waft of cigarette smoke seems to have become their calling card. What was shaping up to be a 5-star family holiday has been overshadowed by leather jackets and an apparent disdain for anyone who didn’t arrive on two wheels. Mirador Maspalomas was a real gem — but it’s hard to recommend it without a warning: check if there’s an impending invasion of leather and egos before booking! Update 1:15am. We now have a bunch of them fighting in the hotel. So much for a good night's sleep. Disgraceful.

Chloe susannah

This hotel was amazing!! The staff were all friendly and helpful. Management are really good. Everyone is always smiling, when I wasn’t feeling well they got me ice water and gave me some advice. The food is amazing!! Top compliments to the chefs and especially head chef! The on site shop is good for essentials and little treats like chocolate and gifts to take home even have towels and inflatables for the pools. The pools are really clean the entertainment is fun just such a lovely place and I will defiantly be coming back to this hotel!!