Dreaming of an All Inclusive Holiday?

Vivianne Carvalho

There is really only one word to describe this hotel: vast. The place is absolutely huge and anyone without a good sense of direction will get lost at least once there. That being sad the place is gorgeous and the service is amazing. The interior design does need a bit of a refurbishment, but that does not affect the experience of the place. It has a ridiculous amount of swim pools and bars with snacks spread throughout so one does not need to move much to get food or drink. Some bars did go out of glasses far too quickly, but it is understandable the logistic to keep all bars stacked with glasses might not be so easy to achieve. The food was varied and did cater for most needs. Only constructive criticism is the he lack of allergens information on the dishes which could easily be done. Totally recommend this hotel for a family holiday.

Michelle Welsch

The holiday was wonderful. We are really happy, that we found this hotel. We are really lucky, that the week was a full of 100. The animation gave us such a happy feeling, they all were very nice and we only can say, we will come again :) It made our Heart smile:)

Magomed Sajdajev

Decided to take my family here for Holiday. I am completely amazed by the quality of the place, the food was amazing, clean and loads of fun activities to do. Staff deserve praise, they are very kind and helpful, especially Anna who helped me and my family with enquiries and gave us tips on what should we do. Can't wait to come back and hopefully see Anna again, her customer service is on another level! I would definitely recommend this hotel to anyone who is looking to have great time.

Charlett Elcock

Just spent a week at this hotel, ignore any bad reviews, myself and my children had the best time! Rooms are so big, very clean and have everything you need. Entertainment team are great! So much to do here! Food is no different to most all inclusive resorts, there's plenty to choose from! Water park is great and live that they have a private beach. 5 star review from us!

Uzma

Spent 7 nights at the hotel mid October this year, five of us; 2 adults and 3 kids of varying ages. It's a very big hotel with lots of space to walk and explore, many pools to choose from and two water parks - an adult and kids'. Some of the amenities are over the bridge so be prepared for plenty of walking. We personally preferred the pools and food over the bridge so spent more time there. The pools are unheated though its not an issue up to the first half of October. Once the temperature drops (I noticed the change during our stay so around 19/20th October) the pools aren't as enjoyable. The sea feels warmer and the section of private beach closer to the hotel is nice and not rocky. The hotel is big so it didn't feel crowded. I imagine it's a different story in the summer however. Rooms were cleaned daily. They are nice and clean, though there is room for some improvement in certain areas. Housekeeping staff work hard and very helpful when in need of something. Plenty of water bottles in the fridge stocked daily and towels changed daily. Prior to visiting I read of people getting quite sick at the hotel but personally we had no issue and unaware of anyone getting sick during that period. I was very careful with brushing my teeth with bottled water, wiping all hotel room surfaces down with antibacterial wipes, used hand gel when touching lift buttons and communal spoons at the buffet etc so perhaps all that helped. But then my toddler had an incessant need to touch every surface within reach and every lift button he could see, I even caught him licking the table once and probably drank gallons of pool water, yet he was okay too... so I'm not sure if we just got lucky. Food is a controversial subject at this hotel as many guests have complained about how bad it is so we went in with slight apprehension. As South Asians we love lots of flavours and spice in our food but it honestly wasn't bad at all. We were obviously aware that in Turkey the local cuisine is different and it wouldn't be the same as what we eat at home. (Do some people really expect a full English in a foreign country?) The main restaurant has an insane amount of food available and we always managed to find a decent plateful to eat. The kids struggled a bit but I can't fathom how any adult with no issues can whinge when there's such a variety. Yes it's unfamiliar food but have an open mind, you have to just be a little creative and adventurous. The food over the bridge is available throughout the day so you'll definitely not go hungry. Another sticky subject brought up constantly is the rude guests. We didn't encounter any despite bracing ourselves for those jumping queues at the lifts and at meal times. It wasn't an issue at all. Some are pretty miserable looking yes, but I don't think they can help that. We all had a great time and I'm not sure if we would go back to this hotel, only because we'd like to try somewhere new in future but I wouldn't worry about all the negative reviews if you're looking to book. The only reason I've given it 4 stars out of 5 is because some complaints about the room I reported to reception weren't sorted the entire week. The bathroom taps and shower needed a deep clean. Towels need to be cleaned properly, some loungers weren't washed very often. Otherwise it was fine. Would I recommend this hotel? Yes.

Janice Chappell

My husband and I had a lovely week all inclusive. The bar staff were fab and accommodating with different cocktails. Food was basic and repetitive but well Presented. Pool areas were great. Be aware that the sun on main pool is probably on pool from 10 until 3pm. (In January) quite central to bars, restaurants, chemist and supermarkets. overall enjoyed the week. Thank you

barrie pope

Honest Review of My Stay I wanted to share my experience after staying at this hotel. Before booking, I had read the reviews and noticed they were mostly negative. However, I figured people are often more inclined to leave negative feedback than positive, so I decided to give it a try. Overall, the hotel is quite dated, but I have to say the staff are incredibly kind and accommodating. The rooms were spotlessly clean, which was a big plus for me. I did notice that the staff seem to deal with a lot of difficult behavior from some guests, which must be challenging for them. When it comes to the food, I have no complaints about the quality—it was tasty! That said, the variety wasn’t great, similar to what you might find at other budget-friendly hotels. As with many package holidays, the meals did become a bit repetitive over time. Would I recommend this hotel? It really depends on what you’re looking for. If you’re okay with a lively atmosphere and don’t mind some noise from younger, party-focused guests, then yes, this hotel might suit you. However, if you’re seeking a quiet and peaceful retreat, I’d say this probably isn’t the best choice. This hotel is geared towards travelers on a budget, and some guests certainly make the most of the free bars and alcohol. Keep that in mind when deciding if it’s the right fit for you.

Jonathan Shearn

A very noisy hotel , beds that make a noise when moved, screaming and shouting from other guests and music turn up load in rooms on all floors. Food is disgusting and plates were not cleaned at all dinning times even with food from previous meals. Limited sun beds and everyone places a towel on the limited seats even if no one is there. Good things was one of the receptionists who was amazing and helped our group and location of the hotel which is very central.

Graham Dring

Now this place is far from perfect, however most of its faults are caused by the clientele. It is a decent place , pool and sun beds are good , rooms comfy and whilst not top notch they are fine with all you need . We were ai , breakfast good , lunch and diner a bit hit and miss but generally food was ok/ good . Ate out several evenings for a change . Beer was ok , coke was awful and the mrs purchased bottles of coke to go with her vodka , cocktails ok . Most staff miserable , entertainment man was a waste of time , did nothing to get people involved . Indoor barman funny and happy and love chucking ice and catching it in the cup behind his back ! Slept well beds comfy , disturbed only one night by drunken Scots but you get them anywhere , normally drunk and 🥵 sunburnt ! The old saying you get what you pay for , those who slate it really need to pay double and go somewhere better .

Mairead Fallon

Only suitable if you are with a gang of friends on a stag/hen party! I would never stay again, really old, walls paper thin, woken every night two or three times due to people shouting in the corridor. Music is at the pool every day which is nice but not at 3am! Bathroom was full of cockroaches. Bed was comfy and cleaning staff were nice and cleaned it every second day. No air-conditioning and you have to pay for everything WiFi, TV etc.

Anna Pielach

The hotel is clean. Great location. Close to the beach, park, bus stops and the train station. Our room was ok. The weather in January was excellent. All the members of the staff were very kind and helpful. We would like to thank Katya for helping the Polish tourists, Anita for providing us with bus/train timetables (and great drinks!:), Ali, Ivan and all the other bartenders for the most amazing drinks. You made our little winter holidays special. Thank U:) Room 421.

tara thorpe

When we arrived had to queue up for 20 minutes to check in and then our rooms wasn’t ready had to wait two hours to go the room which resulted in our suit cases being left in reception. The food was not catering to the English and dirty culture plates and cups which left us to eat out every day the maid would only clean the room if asked. The hotel was very dated and full of OAPs and all Spanish. Staff didn’t speak English and didn’t understand it. The only good thing is the location and roof top bar. Bars shut at 12 and can’t even buy them if you wanted to. If you go to the rooftop bar you have to pay a euro for a cup then u get a cup and can return it to get the money back but they can be funny about giving you the money and will refuse. No entertainment for kids and adults. If you go into the bar upstairs you will get kicked out and told to go to the English bar which has no entertainment. Roof top bar shut at 5 o’clock the snacks was crisp left in a container in the sun and you had to get them urself which is unhygienic.

Beata Stefan

Hotel near the beach, rooms spotlessly clean, everything you need. Meals were plentiful, European cuisine, so everyone could choose what they liked, and the choice was huge! Snacks, cakes, fruits, vegetables, meats - you couldn't try everything. First class hotel!

Harry Extance

Horrible customer service. My friends travelled here last week and so was i meant to but i had to miss the hoilday due to a family emergency less than 24 hours before we flew out. I was down as the lead passenger but the travel company on the beach wouldn’t let me change it as it was less than 24 hour before. The room we booked was for 3 so 2 of the original passengers travelled. When they both arrived they refused them entry to the room we paid 900 euro for. They then needed to pay 500 euro for another room. I phoned the hotel to plea and make them aware I was the lead passenger and had a family emergency could you please sort this and the women on the phone was extremely unpleasant and basically told me they would be double charging them for the room.

Pauline Arrowsmith

Had a great time the hotel was lovely and clean. Had a huge choice of good food . The room was nice and clean. Our beds were made every day had fresh towels. Only draw back was the huge queues at the bar only had one member of staff serving. Apart from that the staff were very welcoming . Will definitely book again for next year

Amy Balman

Absolutely awful staff are rude no English speaking staff so made it very difficult not interested in allergies which make it hard for me with an allergy child couldn’t feed him any evening except for chips no entertainment no kids club pools freezing cold drinks are awful when ever we asked about anything we was told end of season like we should have known there was nothing happening we ask for music to be put on in the evening just told outright no with no explanation no pool table games room or table tennis sport tent all cleared no kids entertainment. Absolutely ruined our holiday care more about weddings than holiday makes clapping in one of our party’s face completely shutting everyone down and being rude in general won’t be returning and I suggest if you are booked here you change hotels asap or get a refund! There travels safety certificates also expired last year!!! Steer clear please don’t give these people anymore money!

david carpeneter

Do not stay at this hotel supposed to be all inclusive,,,, never no drinks at the bar only lager no snack bar food is absolutely shocking. Would not feed it to the wild bore up the street. rooms are very very dated with crack tiles all over the floor bathroom bodged. fridge don’t work, no English TV channels. flush in toilet does work so have to wash your stuff down with a bottle of water. no plugs in the bath or sink. room damp it’s a disgrace to say it is all inclusive hotel don’t waste your money. You would be better off sleeping at the side of the road in a tent

chris dutton

Lovely hotel service was amazing when you asked for something it's there with in minutes food fresh every day staff friendly will be going back for sure

Jeff Tracy

Had the worst experience with this Hotel, first night I got there was very tired due to plane being delayed for 2 hours, I was told my room wasn't ready and they knew I was disabled as I was in a wheelchair, told them how much pain I was in and needed to lay down they told me to come back and I didn't end up getting my room till 2am, which I wasn't happy at all, Reception staff wasn't very nice to me at all after this especially the manager as I told him this was disgusting and unacceptable was told I would be compensated when I asked they told me no as it was only a few hours and we have you on camera, The rooms are very dated, There was no entertainment at all for adults at night time we had to go out most nights as was very boring just sitting by pool day and night, 1 night we were sitting by the bar near pool heard a very loud noise and as we all looked a piece of the building had fallen of from level 3 we went over just to have a look an wet took some photos an staff were shouting at us to go away and the cleaned it up quick was very lucky someone could of died!. The food was disgusting not much choice at all kids wasnt impressed at all and was very cheap when I did eat I felt sick, someone had told us last year alot of people got food poison eating from there, we ended up going next door most times to eat at Emporium or Pitstop which was nice food. Only good thing about that hotel is the staff in jewellery shop they were so nice and friendly and the cleaners were lovely to me. I wish I had paid a bit extra to stay at green nature resort and spa was which was next door they had so much more stuff to do in day and night and they had so many snacks at anytime. I could just go on about Pineta hotel but just be warned.

Louis Hutchinson

Would definitely go back. The staff were great, the animation/entertainment team made our week such good fun. Loved having the music by the pool. Food was good as-well and the vibes at the bar were great. Good to have the shops/barber/tattoo place on site aswell. Would recommend to anyone wanting to have fun on their holiday.

Inga Krakowczyk

Hi Reviewers & Visitors! My first visit to Crete was back in 2005 and it was a holiday of my lifetime! I fell in love with the island, its history and cuisine, and the people who are friendly, courteous and love children. So I just knew that my first trip with a baby would be to Crete. Rinela by Mitsis was recommended by a friend and this was a great choice! It was again a holiday of my lifetime but in a different way because it was with a 10-month old baby. Most of the guests were families with young children. We were welcomed with champagne by a friendly receptionist at 3 am (!) and our daughter got a wooden shape puzzle. We had a swim-up suite, which was absolutely gorgeous! We spent most of the time at the beach, which offered great sun beds and lots of shade and the beach bar staff made the best cocktails in the world! In the second half of the day we would come back to our suite so that we could practise some swimming & diving with our daughter in the shared pool. There's also a small terrace leading to the pool where we spent the nights watching some movies and enjoying the view of the stars reflecting in the pool. ;-) The staff were very friendly and nice, I can't praise them enough: the waiting staff, the cleaning ladies, who would drop in to ask if everything was ok, the beach staff. I was a little cautious about travelling with a baby abroad, but thanks to all staff at Rinela Mitsis, our first trip was memorable and would always stay in our hearts!

Bahar Luxembourg

Our experience at this hotel was nothing short of exceptional! Having enjoyed several all-inclusive holidays in the past, we can confidently say this one stands out as the best by far. The variety of food options was simply incredible—there was so much to choose from that we were spoiled for choice! From an abundance of healthy dishes to excellent vegetarian options, every meal was a delight. Our room was immaculate, chic, and beautifully decorated, with a spacious and modern bathroom that exceeded our expectations. Housekeeping ensured our room was spotless every day, always adding a personal touch with their care and attentiveness. The restaurants provided top-notch service alongside an impressive selection of dishes. Every meal felt like a special occasion, leaving us consistently impressed. The hotel’s location by the sea was breathtaking. Sipping expertly crafted cocktails on the beach while enjoying the serene views was an absolute highlight. The pizza and burger station added a fun and convenient touch that we absolutely loved. If we could give this hotel more than 10 stars, we absolutely would! We're already planning to explore another Mitsis hotel in the future, thanks to this unforgettable experience. A heartfelt thank-you to the entire team for making our stay so remarkable. If we return to Crete, there’s no question—we’ll be back to stay with you again!

Olga Prymek

We’ve stayed at several hotels from this chain, and each time we’ve been thoroughly impressed. What sets these hotels apart is the exceptional quality of the food and drinks. There are virtually no queues at the bars, as waiters bring drinks directly to your table, sun loungers by the pool, or anywhere you wish. The hotel’s aesthetics are truly remarkable. Every bar, reception area, pathway between buildings – every corner of this place is a feast for the eyes. It is beautifully designed, and even the drink selection by the pool is outstanding. We spent two weeks here with our children, and we’re absolutely thrilled. The only downside we noticed is the main pool – while it’s large, it’s also very deep (2.5 m). At 168 cm tall, I lost footing as soon as I entered the water. If you’re planning to stay at this hotel, we highly recommend booking a room with a pool, preferably one with a sea view and a shared infinity pool. This is important because many rooms with shared pools are shaded for most of the day.

Mykyta Bilokon

Best hotel for your summer vacation. Very nice rooms, stylish design of the whole hotel. Beautiful beach and a ton of options for food. This was a very enjoyable holiday thanks to the brilliant team in the hotel. The staff and customer service helped us with our requests. Themed restaurants were delicious, and eating your breakfast by the sea is a vacation within a vacation. Great shows and entertainment. The sunset is amazing. Stunning. Simply stunning. The only disappointment were the photo team ladies, who on our last evening constantly jumped in the pictures and almost tried to push us out so they could take pictures for their clients. This was rude and unexpected. Especially since all other staff were extremely nice and careful. Rooms were nice and spacious, clean and well maintained. Overall, very very nice. Can only recommend.

Natali Topolska

We had an absolutely fantastic stay at the Mitsis Rinela Hotel & Spa! From the moment we arrived, the staff made us feel incredibly welcome. The rooms were spacious, clean, and beautifully designed, offering all the comforts we needed as a family. The facilities were top-notch, and the kids loved the pools and the beach. Speaking of the beach—it was simply stunning! The soft sand and crystal-clear water made it the perfect place to relax and enjoy the sunshine. The proximity of the beach to the hotel was very convenient, allowing us to easily move between the pool and the sea. It was an ideal spot for both swimming and lounging. One of the highlights was the incredible food—so many delicious options, and something for everyone, even the picky eaters in our family. The spa experience was a relaxing retreat for the adults, while the entertainment kept the whole family engaged. The staff were exceptional—friendly, attentive, and always ready to help with a smile. It’s rare to find such a well-rounded experience where everything from the service to the amenities exceeded our expectations. We highly recommend Mitsis Rinela Hotel & Spa for anyone looking for a perfect blend of relaxation, luxury, and family fun. We can’t wait to return!

Stacey O'neill

Where to start - read the reviews beforehand, take with a pinch of salt as always, and judge for myself! We were advised before arrival that there were works going on, tbh, I had to search to see where. They are re-doing the ground floor rooms in one of the buildings, but we were completely unaware from pool area or anywhere else, as no noise or mess. Our room was in the other building, yet to be renovated. Personally I do not find the 'bamboo' furniture offensive, matter of taste I guess. The room itself was spacious, with plenty of wardrobe space and hangers. Cleaned daily (if required), nice little balcony, I did bring a travel kettle and extension lead having read other reviews. Also the remote for TV and safe needed new batteries, which would have no doubt been rectified had we informed reception. Really can't find any real fault with our room.We were All inclusive, which can be a little 'samey' but food was always plentiful, fresh and tasty, had mussels on 3 occasions which was a real treat, noticed fish a couple of days, but not for me. Breakfast was good, everything you could want, even proper sausages 😂. The restaurant staff are very attentive, always cleaning and clearing tables.Now to the drinks - they certainly don't skimp on the alcohol, my liver can confirm! If you want 'named' booze, it comes at an extra cost, but for me, local spirits were great, also as someone else mentioned, the daily cocktails were good 😋 Wasn't too sure about the 1 euro cup charge, before arriving, but what a fantastic idea, saves waste and people return the cups rather than leaving empties all over the place. So, in conclusion, if you are looking for a 5 star hotel (which would no doubt cost a LOT more) this is not for you, but if you want a good room, decent food and strong drinks at a very decent price, then this is the place for you!. The icing on the cake for me was that your AI bracelet wasn't whipped away at check out, as usually happens, nice touch 😊. I would not hesitate to return.Thank you for a great week. P.S. the pools were freezing, but what do expect in March?

Francesca Salmasi

Half board. So pleased with everything because we like good Mediterranean cooking, good service pleasant staff and a nice quiet comfortable room. This hotel is good value for money with staff that try to please. It exceeded our budget holiday expectations. The walk to the beach was just 15minutes, 40 to our fav beach at windsurfing bar, that helped to work off all the food.

Cing

Decent Stay, But Avoid the Food We recently stayed at this hotel and had a generally pleasant experience. The reception staff, especially Jose, were very polite and helpful, which made check-in and any inquiries smooth. The hotel itself is clean, but it does feel outdated, and the photos online are heavily filtered—so don’t expect a luxurious look. That said, for a 3-star hotel, you get what you pay for. The bed was big and comfortable, which made for a good night’s sleep. Now, the biggest downside: the food. It was honestly awful—tasteless, overcooked, and not worth the all-inclusive option. You’re better off eating out, which is not only cheaper but also guarantees a decent meal. The only edible items were the fried eggs and bread rolls, and the coffee was just okay. Management should really CHECKED THE CHEF and taste the food if they want to attract more customers. Overall, if you’re looking for a budget-friendly stay with friendly staff, this place is fine—but skip the food and dine elsewhere.

Abigail

I will recommend this hotel if you want to spend a short time in all inclusive and hot country, it has all you need, food, sun, drinks and very close to the beach. The staff was very helpful and gave us a nice big room and ticked all the boxes for us, thanks to the receptionist team for that. The food could have been better as I wanted to try more Spanish dishes but overall it’s good, it had everything I needed. The only suggestion is that I would like them to include more variety of cocktails as they only offer one flavour a day, but I did try Fanta a tequila and was very nice too. Try to stay in the jacuzzi pool as was the warmest for the Feb season and we had a good time. Fantastic for short holidays and wanted some relax time, only advice that the waitress in the restaurant should smile more :)

Richard Lynch

We have just returned from a week at the BLUESEA - myself, my partner and her 17 year-old daughter. What I liked the most were the staff, genuinely helpful and pleasant without any of the robotic, meaningless ‘corporate pleasantries’ which are so common now. We stayed in two of the themed rooms, which were spacious, clean and each had a large balcony. A fridge and a safe was available in each room. Some reviewers have complained about the food, and noise from the pool area late at night. We found the food both varied and plentiful, and of a good standard. Drinks in the bar were reasonably priced. Noise from the pool area wasn’t a problem, in fact there wasn’t any. The hotel was a short walk to a nearby beach, good for swimming and snorkelling, and about a 20 min walk to a lagoon formed by an artificial breakwater which is full of fish and other sealife. Our transfer to the airport was at 15:00, later than the 12:00 checkout, but there were good courtesy rooms available which allowed us a shower and change of clothes after a final trip to the beach for some more snorkelling. We all thoroughly enjoyed our stay, and would be happy to stay here again.

Agnieszka Balda

I just came back from my holiday in Blue Star Hotel which I spend with my family and I have to say that it was one of the best holidays I spend in Alanya. Staff was great very helpful and polite, funny and always give 100% . Food was delicious, a lots of choices. Rooms were always clean and we had great view. Swimming pool is big and has slides. I will definitely come back to this hotel like most of the tourist who once came , they coming back every year because there is great atmosphere, like in family, everyone enjoys and make sure to know each other. Funny talks beside swimming pool, dancing on the evening entertainment and taking part in the activities. Definitely come back there !!!! Thank you to all staff working there 🙏

Laszlo Toth

We spent a marvelous time in Hotel Blue Star. The hotel takes place a prestigious position in the city, close to the most beautiful beach of the sea. The hotel rooms are clean and comfortable. The staff is kind, helpful and really professional. The all-inclusive restaurant caters to all needs - and above that you could ask for - with its delicious and varied dishes. Regarding helpfulness I would like to enhance Sidar from the reception staff. Resulted from our travel agency negligence we encountered really serious difficulty on our trip to back home on 22nd of October. We did not receive the right code necessary for fly check-in from the office, and the officials were „certainly” unreachable . We could manage our problem exclusively with the help of the man at the reception, Sidar. He looked tirelessly after the possible solutions on the net, provided new alternatives, called for hours with the airline directly. We are grateful for his help and professional work. I can recommend the Blue Star hotel to everyone wholeheartedly.

Irala Ira

First things first: front desk - very nice and we’ve felt welcomed. They offered us a family room instead of two double rooms - they even had a form to write that we agree to change the rooms (I guess because of previous experience with complaint about changing the room without the confirmation). The general state of the corridors - quite poor, a lot of scratches, some light damages and not very welcoming - the age of the hotel was visible by it. The room itself was alright besides the air conditioning - it did not work in the bedroom, the service was twice and “fixed” but still only the fan worked. The restaurant was nice, the food was quite various and looked (quite) fresh, but be careful for the silverware and tablecloths - the service used them to wiped out the tables and put them back; silverware was on the tables all the time - day and night so it’s better to get the fresh ones. On the second day my friends got sick - vomiting all night and throughout the day, stomachache. Me and the second friend was okay - even though we ate similar things but the “sxx on the beach” drink - the friends who got sick, drunk per one the night before. Electrolytes and strict diet helped but after that we did not trust all of the food. The only things that was the most arrogant thing was the state of cleaning of the corridors, the plates and left food by guests on the stairs was not cleaned by the cleaners for 4 days at least. When reporting to the front desk and promises about cleaning it, they only did it after the next 2 days, so it took them to clean the stairs for 6 days… If only it could be done everyday… The room cleaner, Buket very nice and did a very good job. The entertainment team was very focused on Russian guests - they tried to talk Russian to everyone. The spa / hair saloon zone: please use your common sense when making a leaflet for your polish customers - such a huge linguistic errors in your advertisement made me laugh very hard, in a bad way. All together: all of the minor things matter and I if I could choose once again a hotel in Alanya, I am not sure if I would stay there; the price was quite fair for the days and location but not for the hotel.

Tereza Turková

The hotel is really nice and the people working there were also very pleasant. 750m away from the beach is doable on foot as well. On the other hand is the hotel like a labyrinth, so be careful.

Martin Płachecki

Its the worst hotel i have ever been. Dont believe tour operators and recommendations. Its dirty everywhere, rooms are old furnished and dirty, food is always the same and taste very bad, everything in old oil. They destroyed my holidays! Do not even try to go there!! A lot of people, sunbeds always taken, a lot of dangerous guests, we didnt feel safe there. Hotel Is situated in slums area. 3 hours from Airport, not 2. Everything is shame. Dont believe in these photos. The worst holidays in my life. !!

Vasil Vasilev

⭐️⭐️⭐️⭐️ (4/5) HSM Canarios Park is a great choice for a family vacation or a relaxing getaway. The hotel offers good facilities, including spacious rooms, a clean pool, and a pleasant garden. The staff is very friendly and goes out of their way to meet guests' needs. The location is convenient, with shops and restaurants nearby, and the beach is just a short walk away. However, there are a few areas that could be improved. Although the breakfast is tasty, the variety is somewhat limited and can feel a bit repetitive during longer stays. Additionally, the restaurant can get crowded during peak hours, leading to slower service. Suggestion: It would be great to see more variety in the breakfast options and additional staff in the restaurant during busy times to avoid queues and delays. Overall, HSM Canarios Park offers good value for money and is suitable for a relaxing stay. With a few improvements, it could be even better!😊

Marietta Belgrau

We got a standard double room for 2 adults and 2 children which is fair to say wasn't adequate. Food was not great, out of buffet for every meal there was potentially 2/3 nice items and rest of the food was flavourless and what I can only describe as poor quality, no drink served in the restaurant, just soft drinks. Kids pool was really good and amazing way to spend a day, also the shuttle transfer to the beach was a plus, however any shops were about 25 minute walk away from the hotel and the shop in the hotel has barely anything in it so if you need something (which in our case was formula and nappies) it's some distance. Staff were trying to be helpful, particularly guys in reception, very good!

ellie

Good value and nice for a few night stay, music and entertainment in the evening. Had no safe key and they ask for a deposit to have a remote to use your tv There are some reviews on bad food but as a picky eater myself, there was always something to enjoy for breakfast lunch and dinner. Don’t recommend the milkshakes but had some nice cocktails.

Lauren Wright

Great value hotel. We had a lovely holiday with the children here. If you arrive with you’re paying for a 3* hotel in mind you won’t have any issues, I think some people think they’re at a 5* when leaving negative reviews. The food was lovely with lots to choose from, there was always something to eat and a good variety of meats. There was plenty to choose from with the drinks so no issues there. Lots of pools to choose from which was great with the kids, a lovely beach a walk away from the hotel and a park on the resort. The place was clean and the cleaning staff were very friendly. The hotel reception staff were great and very accommodating moving us room to one with a balcony upon request. My only issue with the hotel and our over all experience was the kids club staff, we found them to be very rude and some of the activities were at a charge, which is ok but if your don’t have cash there is no ATM on site. On our last day one of the kids club staff actually stood at the gate not letting anyone in unless they pay €10 for T-shirt making. There was no letting the children in just to play and not participate in the T-shirt making. I would have liked to of put 5* and resolved my issues at the hotel but unfortunately I didn’t have time to speak with reception before my bus arrived. All in all we had a very positive experience here.

Tracy Cozens

Food lovely and lots of variety. Restaurant staff work really hard. It’s actual Pepsi Max provided at the bar and in the restaurant and is self serve. Pool at the back of hotel was warm which was great.. Room cleaned daily but I did get bitten by something. it would have been useful if they had provided with more explanations when checking in as didn’t realise the other pool was across the car park and the daily activities were shown on a screen near the stairs. Evening entertainment not the best.

Maria Sarwar

My family and I recently stayed at this incredible resort in Hurghada, Egypt, and we absolutely loved it! There was so much to do, including an amazing aqua park and theme park for the kids – they had a blast! The food was fantastic, with a wide variety of options that everyone enjoyed. The reception staff were always helpful, and the cleanliness of the entire resort was top-notch. A special mention to Adel, one of the cleaners, who always went above and beyond to ensure we had everything we needed. Our rooms were spacious, comfortable, and spotless. We had an unforgettable stay and will definitely be returning! I highly recommend this resort to friends and family – it's the perfect place for a memorable getaway!

Lisa Dawson-Williams

We stayed 10 nights at Serenity Alma Heights and had an absolutely amazing time! Our accommodation was beautifully clean and well equipped, housekeeping came every day and do a fabulous job, we thoroughly enjoyed the beautiful pool and aqua park, there are plenty of sun beds and space for everyone to relax and have a great time, the food and drinks were extremely varied and to a very high standard, there is so much choice for all tastes and diets in the main dining area. What really stood out for us though was the staff, every single member of the team goes above and beyond to make sure that your stay is as amazing as possible, nothing is too much trouble and they truly do an outstanding job! Thank you to the whole team for making our stay so special and unforgettable, we will definitely be back! Special mention to Abdallah on reception and also to Youssef at the bar, you guys do an amazing job!

Hana K

Amazing service and a beautiful resort. We had the best time, with loads to do. All the staff were so nice and helpful, from the cleaners to the security. The cleaners are so thorough. We felt really taken care of by the staff. It was just us 2 girls and we felt safe. The entertainment staff were great too.

Balaji Gurde

They provide different types of breakfast and alcoholic and non-alcoholic options, and also demand to special request if any. Overall excellent service. They made us feel like family. When we checked out and started our journey back, they even packed breakfast for us.

mostafa shawky

I am sad about the way my favorite hotel dealt with the situation and unfortunately I will not repeat the visit again. We were accommodated in a room that had not been completely maintained and the smell of paint was still there. After we entered the room, the workers informed us that they wanted to install a router in the room for internet service. How can we be accommodated in rooms that have not been completely maintained? The biggest problem was that the room itself was in the corridor of all the rooms under maintenance. I was surprised by a huge number of workers with very loud noises and leaving garbage thrown in the corridor itself and drilling work in the wall in the next room that made sleeping impossible. We contacted the reception staff 3 times to either change the room or at least stop the maintenance work in the room next to us, but there was no response to either. The work continued until 10 pm, with the workers leaving the glass panels next to our room on the floor, electrical wires hanging from the ventilation rooms and drain pipes, and the doors of these openers left unlocked. How can a family with children feel safe walking with fear of these panels slipping at any moment? I went to the reception again to find a solution and insisted that one of them accompany me to see the current situation. The panels were removed with a promise that there would be no maintenance work the next day. But they are just promises, maintenance work continued in the corridor and the room next to us in addition to operating a painting machine with a very annoying sound and a suffocating unpleasant smell that forced us to sit in the lobby until 5 pm until the workers left. Unprofessional treatment and weak response This is my fifth time at the hotel but it is the worst and I will not repeat it again

Danijela Stojanovic

Very nice hotel, old but well kept. The staff is wonderful and always smiling, and the rooms on the ground floor with a garden are a paradise for children. the highest praise for the pirates animation team, our twins enjoyed their time. Sea is wonderful, but quite cold in the second half of June. all in all a wonderful experience. Greetings from Serbia.

Michal Cerhák

We really enjoyed our holidays at the Sunshine Crete Beach Hotel. We have stayed in a semi-separate apartment out of the main building. It was clean and quiet. We asked for a sea-view room but we could barely see the sea as it was mostly hidden by other buildings which was not so big issue at the end as we did not spend much time in the room anyway. The catering was also great in the main restaurant and at the beach bar. The overall atmosphere was perfect, mostly thanks to the animation team. They took care of the children as well as of adults during the day and evening. There was always something to do and it was always fun. Amongst others stretching and aqua aerobics in the morning, water polo and some competition in the afternoon, and a mini-disco for kids with another competition or karaoke and a disco in the evening. Go, animators, go!

Emily W

An amazing two weeks at this wonderful hotel. Everything was excellent - the room, food, staff. They welcomed us at 4am and were so kind and helpful, it was a great start after a long journey with young children. The hotel is just lovely, with so many facilities. Everything for kids was perfect and the food was delicious with plenty of choice. Even if you don’t have children, there’s plenty to enjoy. Could not recommend enough.

Jana Dorotikova

We just got back last week. The resort Is great, especially for families with children. Everything was always clean, enough sunbeds And umbrellas on the beach. The sea Is beautiful, ideal for snorkeling. Food was amazing, various choices every day. And mainly, the staff were all amazing, Smiling all the time so we Felt very welcomed. Even though they were working very hard they all were just so friendly! Thank you for a great Holiday And we absolutely recommend this hotel! 🌴🤿♥️

Iva Urbanova

There are many aspects to my review. In general, we were really happy with our vacation. I do not know what many of the complaints I have read come from. Yes, the rooms, especially the bathrooms could use a renovation - shower curtain, clogged bathtub drain, loose toilet seat. But overall, the rooms were really clean, room service was offered everyd day. The same with the food - the breakfasts kept reprating the offer, but to be honest - myself and the kids eat almost the same thing at home anyway so why judge? Lunches and dinners were very variable and really tasty so no complains here whatsoever. I would appreciate more if other guests were a bit more considerate regarding the noise they make in the night and early mornign but this is hardly the hotels fault. And last but not least, the animation crew! These people are just amazing. Huge thanks go to the czech team, Sebastian and all the other people as well! The kids had a blast in the kids club and us, adults, enjoyed the activities as well. Thank you all!

Xenia K

We spent there 9 nights and everything was great. Very friendly staff from the receptionists, to the cleaning ladies, kitchen managers, waitresses and spa ladies :) I have gluten intolerance and the kitchen manager was spoiling me with gluten free desserts every day! Also they were super accommodating towards our small baby with special food requests. The room was cleaned everyday, it was perfect. And the own beach was a highlight:) thank you 😊

Ben Hayes

We had a great week at Sol Marina Beach this summer. We loved our little apartment, sitting by the pool, playing in the splash pool, and the fabulous food. Manos and the restaurant team were amazing, especially with our daughter who is dairy-free. We enjoyed it so much we have booked to come again next summer! We can’t wait.

Nicolas Mazzaglia

We spent six nights at the hotel in a standard double room, which fell far short of what one would expect from a 4-star property. The room had an outdated, unattractive bathroom and an air-conditioning unit from the 1980s that failed to cool the space. After complaining and threatening to leave, we were upgraded to a bungalow. The bungalow was much nicer, with functional air-conditioning that made the 30-degree heat and high humidity bearable. The animation was the most disappointing aspect of our stay. It catered almost exclusively to French tourists, with activities conducted in French and even French flags prominently displayed, which felt excessive. Some of the animators were rude and poorly behaved; one even had the audacity to put out a cigarette at our table while we were eating. The kids’ club was another low point. The young staff members seemed inexperienced and ill-equipped to manage children properly. My daughter sustained multiple cuts on her neck from another misbehaving child, and the staff failed to inform us. They treated her injuries themselves and left it at that. We only learned about the incident when we picked her up. After we complained, the hotel manager issued an apology, but no further action was taken. The food was decent, with a variety of options at the buffet. However, the single restaurant serving the entire hotel led to overcrowding during peak times, which diminished the dining experience. The highlight of our stay was the hotel staff—particularly the waiters and cleaning crew. They were warm, friendly, and went out of their way to make our stay more enjoyable. Kudos to them for their excellent service.

elixir t

This hotel is great if you have kids. Perfect. Great rooms seaview, pools, minigolf, playground, close to fantastic beach, minidisco every night that everyone loved. But the food was not great aside from desserts. Only very cold drinks and fruits. I was in Greece 6 times and that was the only hotel with such a poor food.

Sara Bašin

I believe the staff makes the experience and in Marin Beach, staff is just perfect. Warm, kind, attent and always available. The food is far above my expectations - huge variety of vegetables, meat, side dishes. Rooms are absolute clean and offer modern comfort. I higly recommend the hotel!

Ulrike Langford

Excellent hotel! Our very spacious room was facing the road and park, away from the noise of the pool, which suited us well. It had a nice balcony, furnished with a table and 2 chairs. It had also a very clever devise for drying cloth. The Being in the sunlight almost all day long was an extra bonus. The choice and quality of food on offer was extraordinary. The hotel is only a short walk away from beaches, restaurants, bars and shops. I can highly recommend this hotel.

Amanda Harris

Had a lovely quiet week here in January. The hotel is great with a central pool area, plenty of sun loungers, and kept spotlessly clean. Very spacious, well equipped rooms which are cleaned every day and fresh towels given. The half board option was brilliant. Food plentiful and varied, topped up regularly. Would definitely return to this hotel.

Leonid Kostin

Great experience! If you are planning go to Corralejo, definitely book a room here and enjoy your stay. What we love the most about this place: 1. Staff - professionals that are nice, friendly, trying to help and always smile 2. Animation - love this voice and music at the pool everyday starting from 10 30 3. Food and drinks - fresh, tasty, lots of different kinds 4. Pool - even if the water is not heated , still like the fact that the main pool is big enough to train swimming 5. Table tennis (ping pong) - we played every day couple of times :) 6. Location - parking along the street, park & outside sport activities on the other side of the street, close to the beach and the city center Overall: the place is recommended!

Azztron 6

Hotel is great, food fantastic, I've never been to an all inclusive where the food is actually the bit I look forward too. Pool are good but very cold during the winter months. Staff amazing and they do friendly game competitions throughout the day. I would give 5 stars but the reception desk is a joke they only have one computer and takes ages for them to do anything.

Karen Jackson

Great hotel, room was very clean and spacious (junior suite), friendly staff, lovely spa. Food was ok, a bit repetitive. The pool was too cold to swim in. Corralejo is a beautiful place. Would definitely return.

Aaron Cook

So visited in October half term, the weather was lovely, the sea was only rough for one day which meant the shallow snorkel section had very poor visibility but was still able to be used. The sea beach aqua park while very suited to the British with the great animation team the buffet food is unfortunately very Russian, Eastern European, kids were happy with pizza and fries but I did struggle most nights to come up with some kind of meal. It was often very mixed and matched. Tipping in the restaurant will see you get a seat straight away, it was very busy at times but we didn’t have to wait. The salad selection wasn’t great either and I could never find any cheese other than on a morning. But we never went hungry that’s for sure. Food by the beach was the best for lunch times! The staff are brilliant and the local beer wasn’t actually that bad. Avoid the bar queues by giving a good tip! £20 should see you right for the week for table service. Security do a good job of keeping the tours away. Don’t pay more than £30 for the banana boat. You can get it for that trust me you’ll wear them down over the week! Rooms were cleaned daily we had two rooms for the five of us and they were located close to each other, plenty of space but the shower was always cold in both rooms. We did not get bitten until the last night when we spent most of the time in reception waiting for the transfer. All in all we had a blast and although we are coming back in April we had decided to stay at another hotel.

Mahmoud Farag

The best hotel in Sharm El Sheikh. I enjoyed my vacation very much. The whole place is clean. The restaurant is clean and the food tastes good. As for the entertainment team, they are the best thing about the hotel. They are all very active and their parties are beautiful. We enjoyed the music very much.

Jason Ashman

So after a bit of a rough first night this hotel has been alright! I booked the holiday from on the beach for the bargain price of £2500 a week before flight we were under the impression we get what we are given and make of it what we can! When we arrived at the hotel we were given a one room apartment with 3 single beds for 4 of us. Roughed it through the first night then went to reception in the morning and they upgraded us to a 2 bedroom suite for £20 a night :) The pools here are clean, life guards play attention and make everyone feel safe. The aqua park is great fun and an absolute delight for our two boys 11 & 9. All facilities are clean and working. There is obviously a fairly big building project happening around the hotel grounds but this doesn’t affect on the holiday at all. My biggest downfall and from looking at all other reviews it’s a common thing is the food. It’s so hit or miss I don’t understand. Some evenings I have so many choices of good quality fresh food to suit my tastes. Other nights it’s a struggle to find something sensible to eat. Staff are fantastic and can’t do enough for you which kind of makes the food bearable. Overall. This hotel has more than met the expectations of the cost spent on the holiday.

Pedro Pires

I recently stayed at Sea Beach Aqua Park Resort and, unfortunately, my experience was a mixed one. The property certainly has potential, but there were too many negatives that stood out during my time there. Pros: Aqua Park Staff: The staff at the aqua park are fantastic! They’re friendly, helpful, and always ensuring that guests have a great time. Their positive energy is one of the standout features of the resort. Aqua Park Slides: The slides at the aqua park are a lot of fun and definitely one of the highlights of the resort. Whether you're into thrilling rides or just want to relax, there’s something for everyone here. Shared Facilities: The shared facilities, including the pool area and the beach, are well-maintained and easy to access. It’s great to have options for both relaxation and activities. Fitness Center by the Pool: The fitness center is conveniently located next to the pool, which makes it easy to get in a workout while still being able to enjoy the resort atmosphere. It’s a great addition for those who like to stay active during their vacation. Cons: Guest Relations – Valeria: The guest relations representative, Valeria, was quite disappointing. Not only did she come across as unfriendly, but it also felt like guests were a burden to her. Her attitude made us feel like we were inconveniencing her by asking simple questions, which is a real letdown when you're trying to enjoy your stay. Animation Team: The animation team is one of the weakest points of the resort. They lack structure and creativity, often relying on loud music and just asking guests to clap along rather than engaging in any meaningful activities. I expected more entertainment options and a better overall vibe. Bar Staff: The bar staff, unfortunately, can be rude. On several occasions, it felt like we had to be a bit sharp with them to get their attention or have our orders taken seriously. It’s always a bit disappointing when the staff at the heart of the resort experience don’t seem to appreciate their guests. Outdated Rooms: The rooms are a major letdown. They feel outdated and poorly maintained. There was visible wear and tear in several places, and the overall cleanliness left something to be desired. This was especially frustrating given the price point of the resort. Reception Staff: Similar to other staff members, the reception staff were unfriendly and unwelcoming. They didn’t provide the warm hospitality that one would expect at a resort of this level. Conclusion: While Sea Beach Aqua Park Resort offers some fun features like the excellent aqua park and good shared facilities, the overall experience is marred by unprofessional staff attitudes, outdated rooms, and a lack of engaging activities. With a little more attention to guest service and property maintenance, it could easily be a much better place to stay, but unfortunately, the negative aspects outweigh the positives during this visit. I won’t be returning in the future.

Leanne Rose

Sorry for the late review. I visited Sea Beach in October 2022. I have 2 children and one who is autistic severely. He wouldn’t eat the food that was on offer and as he was only 5 and nonverbal we couldn’t explain to him that this was the only food. The staff at sea beach cooked him a separate dinner and lunch every day, either pizza and chips or nuggets and chips as this is the only food he likes. Every meal time they made sure we had a table free and as soon as we sat down they brought over my son’s meal so he didn’t have to wait too long. The breakfast omelettes were amazing every morning. They had themed nights for dinner each night, and there were food tables set out in the courtyard as well as food in the dining room. So it was like a street food experience. One of the life guards, helped teach my older son how to swim, which I am so grateful as I was always having to supervise my younger disabled son. The pools were always clean, staff friendly and the entertainment by the beach was fantastic every night.

Toon van den Heuvel

Terrible Experience - Avoid at All Costs We recently stayed at Labranda Beach Hotel, and it was an absolute nightmare. First, we arrived only to discover that the hotel had filed for bankruptcy, something we should have been informed of before our arrival. This level of unprofessionalism is unacceptable, as we were left scrambling for alternatives with no assistance from the hotel. Eventually they let us pay again for 2 nights and we had to take it since it was too late to find something else. The rest of the experience only went downhill. The food was subpar—bland, poorly prepared, and clearly made with cheap ingredients. The beer they served was undrinkable, and yet, we had to wait in long lines to get this miserable excuse for a drink. Maintenance was nonexistent; the entire place looked rundown, and even the basic amenities felt like they hadn't been properly taken care of in ages. Our room was tiny and uncomfortable, with minimal attention to cleanliness or upkeep. The service was consistently terrible—staff seemed indifferent and unhelpful, doing the bare minimum without a hint of courtesy. Overall, I can’t stress enough how disappointing and frustrating our experience was. This hotel failed us on every level, and I would highly advise anyone considering staying here to look elsewhere. Save yourself the money and stress—there are far better options.

Hayley Evans

We stayed in a family room with 2 adults and 2 children. The room is very small, barely enough space to put suitcases away. The room also constantly smells like urine so we had to buy an air freshener, but this doesn't cover the smell. The fridge is old and rusty and smells bad inside. One of the bedside lights is hanging off, but the maintenance team was sent to fix it after I complained. The shower has black mould in it. When I complained, they just said "This is just how it is in Greece". The hotel itself feels generally old, rough around the edges and grubby. The elevator was out of service for a couple of days. The beds were hard and uncomfortable. Didn't get a single good night's sleep. I complained about all of the above and asked for an upgrade. They said they would call me but I never heard anything from them. The food is adequate. Lots of choice on the buffet, but the quality is lacking. The Muses restaurant offers a poor example of Greek food. You're much better off finding a local Greek tavern. The pools are well kept and clean. The view from the 4th floor is beautiful, you can see Turkey. There's immediate access to the beach from the hotel grounds. It's a smooth pebble beach with some sand. The staff are friendly enough, but some of them look very unhappy to be there, especially the bar staff. The kids entertainers are nice and friendly, but the entertainment is basic. The drinks are fairly poor. Sometimes the punch will be made with orange juice, sometimes it's orange squash. The pool bar looks particularly dirty with rusty fridges and mouldy, wet areas. The waterpark is good for kids. It looked safe and clean and my 9 year old enjoyed it. Overall the hotel is disappointing and absolutely not what I would class as 4* compared to other hotels I have stayed in.

Ryan Tamayo

The ambiance here is always inviting and comfortable. The rooms were immaculate and very comfortable. And the staff at this hotel were incredibly welcoming and helpful throughout our stay. Especially to Mr. Rommel Rillera I commend him for his very good service he is so dedicated. And also the food was good and great value for money. I will definitely recommend this place to the people.

Steven Gascoigne

after reading numerous mixed reviews was a bit worried about the holiday we had booked however nothing to worry about weather was fantastic rooms with sea views perfect 👌 food as in all inclusive gets a bit relative but never went hungry pool extremely cold but lovely I'm this heat..... hotel was always clean entertainment team always made time for us all brilliant 👏 Zeno was a lovely young entertainer so there you go...

Claire Odonnell

Hotel is clean a lot if food options especially if you are a fussy eater like me.The entertainment make the hotel more enjoyable where you can easily just stay in the resort all day and night. They were great with everyone. Plus right on beach so you don't have trek worth all your stuff.

Paul Hillsden

We were a little disappointed with our room condition, but as the hotel was fully booked, we couldn't be moved. We understand that this hotel will be undergoing a refurbishment in the not too distant future, which may have something to do with the condition of it. However, the rest of the hotel was fine. The bar area was nice and comfortable, the pool was nice, clean, and warm. The poolside bar was excellently staffed by enthusiastic and friendly staff. The food was of very good quality and variety, and the service at lunch and dinner was exceptional. The people working there really made this place. Always smiling, always friendly, and always ready to accommodate any, reasonable, request. They made us feel very welcome.

Beth Veitch

This hotel is shouldn't be 4 stars it's definitely a 3 star! The pictures they show on their website do not match the rooms in real life. Our towels weren't replaced in the room for 2 days and they don't regularly replace new mugs or fresh tea bags, coffee and milk in the rooms. The Pillows and sheets are stained with make up etc. And they're not replaced the whole of your stay! The pool is the best part of the hotel however they have lights hanging off inside the pool and the children's pool is full of debris and needs to be cleaned regularly. The pool bar staff are brilliant and really friendly. The bar in the evening is very slow and needs more staff for the amount of guests in the hotel. The eveing entertainment is rubbish they might aswell just not bother! The decor is very dated with old manky carpets running through the corridors. I will say the food is lovely and changes everyday so your not eating the same things all the time. This hotel definitely needs to be down graded to a 3 star and stop leading people to believe it's a 4 star online!!!

Arron Davenport

Me and my wife stayed at this hotel for a week whilst visiting paphos. Tldr; Overall, I would give this hotel 3/5 stars, good hotel ONLY if you get it for a good price like we did. I wouldn't recommend it at all for young couples in their 20s and early 30s or anyone seeking anything other than sun, beach and being poolside. Rooms 2/5: the rooms are dated and not particularly well equipped. The mattresses are firm and the pillows are really poor. The air con in the room works fine, the TV is tiny, has about 8 channels that are all in greek. We got the sea view room and the view was good however depending on which sea view room you got your view could be amazing or awful. Our towels were changed daily and bed made with some light cleaning. Staff/service 3/5: once again it was just decent. The staff don't really talk to you or say much, they're not particularly friendly but not rude either. A very average service throughout. Food 4/5: the food was surprisingly good considering it was included, we got half board breakfast and dinner and both are buffet style. We were both surprised at the quality and the amount of choice. Notably the meat choices for the dinner service. I read a few reviews before coming to the hotel, that the food was poor however it is clear that those people were unrealistic considering this is a hotel on the cheaper side. Drink 2/5: I usually wouldn't write a section just for drink but this is important. They have the WORST selection of 3 beers and 0 cider options which was surprising to me. They do however get +1 star for the cocktails that although do not look great and are not made with any real care, are loaded with what I can only call "super measures" of spirits. Hotel environment. 3/5: once again it was very standard and nothing special. The pool is big with ample seating, there is a standard sized indoor pool and sauna and a TV room with a small TV. There is daily evening entertainment which is probably the worst thing about the hotel. It was either music or bingo or both, and the musicians could have been anyone they pulled off the street, furthermore you have no choice in listening to it and the windows are not soundproof. Local area 3/5: you're pretty far out from the centre of pathos but there are travel options very close to the hotel. There is a particularly good beach spot a short walk away but be advised, other than this beach there is nothing else to do locally that is not shopping or eating. There was no evidence of local crime or scamming going on and the area seemed safe and mostly clean.

Deeanne Stripe

Positives: The hotel staff are friendly and helpful. The pool is lovely and clean (but cold). Outside is better than the inside and the grounds were well kept. Negatives: We went for 5 days. The room wasn't cleaned, the bedding wasn't changed nor did we get clean towels until I complained - twice. There were also cockroaches in the room. The food was disgusting and lukewarm and flies kept landing on it all as it wasn't covered. For a 4* hotel I expected the food to be at least adequate but it truly wasn't. The entertainment wasn't the best but we were out of season. It is located on the beach but there is no access directly and its very rocky. The indoor pool is even colder than the outside which seemed odd. The all inclusive drinks don't include Latte, milkshake, hot chocolate etc and u have to pay separately for those. To keep it's 4* rating it needs completely refurbishing inside and new chefs/food choices.

Melanie Goodfellow

Although this hotel is a little tired looking in places it is clean. The staff are friendly & even though we arrived nearly 3 hours before the scheduled check in time they allowed us to use the facilities & start using our all inclusive bands straight away. The only thing I would note is that although the pool is very large it has very limited shallow ends. My partner is over 6ft tall & was only able to stand in about 20% of the pool the rest of the pool was nearly 2 metres deep which is not great if you have kids who are not strong swimmers.

Sezgin Balaban

This is my first time at this hotel in Akbük, Didim. The hotel is nice, and the food is great, but what really made my holiday special was the staff. I especially want to commend the lady at reception who helped me swap my room without any issues. I went to the beach every day, and the facilities at the beach are excellent. The pool bar and restaurant offer delicious food as well. What truly sets this hotel apart is the exceptional customer service. The staff are well-trained, particularly Adem, İbrahim, and Özcan from security. They were so friendly, professional, and genuinely cared about helping customers. Their warm smiles and welcoming attitude made a real difference. The shuttle driver also provided excellent service, with shuttles running every 20 minutes between the beach and the hotel. He was always welcoming and delivered exceptional customer service. Overall, the staff’s warmth and professionalism made this experience unforgettable for me. I would definitely recommend this hotel to everyone. The price is reasonable and suits all budgets.

Natacha Attardo

I have been to many 5* star resorts over the past couple of years, and this is definitely not a 5* hotel. The room itself is quite lovely, although the hotel itself seems to not be maintained sufficiently which makes it look rather tired. The WiFi is pretty much non-existent at times and at certain parts of the hotel. The food is very repetitive and seems to be the same frozen foods day-in and day-out. I was even sick on one of the nights from it. Although, overall, we did have a nice stay but unfortunately we wouldn't revisit this resort.

Tatiana Pedro

I felt obliged to write a review. I think people with bad experiences take their time and people with good experiences don't bother to rate. I spent a week from October 9th to 16th with my partner and seeing these before reviews, I completely panicked. I was scared, afraid of where to sleep, what to eat and sad about my vacation.  I'll never believe the reviews again. I warn you in advance, according to European standards, it's not a 5-star hotel. But hotels are rated on the quantity of services provided, not their ""quality"". I paid a price of 600€ per person with flights+transfers+7 nights. (Di vakantie discounter website) And it was spectacular. Although the food was different and I was afraid of it, it was a cultural thing, I had lots of fresh food and plenty of variety. Fruit, desserts, stewed meat... delicious baklavas!!! The hotel welcomed us at 3am and gave us two sandwiches straight away.  They spoke very little English, but enough for us to understand each other. The room was spacious and there were no fancy sheets or fancy things like people expect. I had the basics and a comfortable bed. The sound starts around 9am/10am but my room was further away from the pool, so it didn't bother me at all if i wanted to sleep until late. Activities every night, the pool was spectacular, the spa too and the bus that takes you to the beach, also with another part of the hotel with food and pools, also spectacular. Always and active days, including a lot of families and children's. If you want to relax and enjoy, feel free. Are you expecting a quiet and peaceful hotel? Forget it. This hotel is full of activities and fun! I loved it and intend to return. For the nasty comments about the food, I've attached all the photos I took. I saw lots of staff working shifts of 12 hours. Let's be humble and understand that it's not always possible to exceed our expectations. Be human and respect them. Many of them were exhausted, but they were still there doing their best to make sure we had a good vacation. I'd like to mention that I had the opportunity to go to Kos (Greece) and Pamukkale thanks to the excursion company that was there. It was an incredible experience! I recommend it! Thank you Ramada Akbuk staff!!! See you next year!

raimonda slaiciunaite

We stayed 6 days at this hotel. Everything was perfect, a lot of food. Everybody can find what they want. Every evening, at 22pm is night show, every evening is diferent show. I liked it very much. Rooms are clean. The local tukish beer "efes" is very good :). We liked ir very much. If you want go by the sea , there is a bus, and the driver is very nice :)

II Giedre II

Had a great time, but not a 5 star hotel even in Turkish standard 😄 really liked the town, meals were nice, there's extra sunbeds that you can take if there's not enough free ones. Every 2-3 days there's an interesting show after kids disco ✨

Matiss Putnins

I recently stayed at Barceló Tiran Sharm, and while some aspects were great, others were disappointing. Check-in & First Impressions Upon arrival, the reception staff were professional and welcoming. However, I was surprised when they immediately offered us a paid room upgrade—before we had even seen our assigned room. This made me wonder if there was something wrong with the standard rooms. We declined, as the website showcased beautiful rooms, so why pay extra for something you already expect to be nice? Once we finally got our keys and entered the room, it was quite outdated—nothing like the website photos. The bedding was worn out, with visible fabric pilling from overuse. The room also didn’t seem to have been properly cleaned before our arrival. Since we were tired from a late arrival, we just went to sleep. The next day, after leaving a tip for housekeeping, the room was properly cleaned, and we were given new, comfortable bedding. Food & Drinks The food was repetitive, with not much variety. Lots of plain salads, but enough to keep you fed. Drinks at the beach bar were great, and the bar staff were fantastic—friendly and welcoming. Biggest Disappointment The pool was under refurbishment, and at no point before arrival were we informed that it would be completely unavailable. This was frustrating, as a pool is a major part of a beach resort experience. What Made the Trip Worth It? The animation team! They were the true highlight of the stay, keeping guests entertained throughout the day and evening. Special thanks to Zarina, Ksysha, Regina, Saio, Hamza, and Rob—they truly know how to keep guests engaged and motivated. Would I Return? Yes, despite the issues with the room and food. The entertainment team and beach bar staff made up for the shortcomings. However, management should be more transparent about room quality and any ongoing renovations.

Peter Mulder

Very nice Resort, wonderfull staff, friendly and kind. The rooms are big and comfortabele. Good solid beds and pillows. Food is good and diverse. The resort itself is not new, but looks still good The beach is wonderfull with coral reefs and beatifull fishes. Very nice! Also Zarina told me to say that she is a good performer and she really wants to have a Porsche. Will i come back, i think so, the location is wonderfull at the end of Sharm-el-sheikh.

Norbert Synal

for me and my girlfriend is a very beautiful place. Very nice animators, they are very fresh... Jan 2025 This hotel is very nice, very comfortable rooms and very nice people work in here. I think i come back again to this hotel. That's 5 of the 5 points!! The drink and food are very tasty and fresh. That's place have a beautiful beach. have a 3 swimming pool.

Aida Koishan

That's place is my favorite in Egypt! I love it this place! Jan 2025 beautiful hotel close to the beach. Very good food, very nice people and staff, very nice animators. Wonderful days spent in a beautiful place, the hotel is very clean and well-kept. The pools are beautiful and warm. I recommend this place to anyone who dreams of a perfect vocation

Agata Lipniak

We recently stayed at Barceló Tiran Sharm as a family with a young child. The hotel is quite dated but clean, which we appreciated. However, there were some issues during our stay. The handle on the balcony door kept falling off, and our room door worked without needing the key card. While staff sent someone to fix these problems several times, they were not resolved. The staff overall were amazing and made our stay memorable. We especially want to thank Ibrahim, who kept our room spotless and pleasant, and Ahmed from the Kids Corner in the restaurant, who spoke “cat language” to our son and turned our meals into a highlight of the day. The animation team was a mix of fantastic and underwhelming. The boys and Saio were great - very professional and engaging. On the other hand, the brunette hosting darts seemed more focused on her watch than the guests. Natasha in the mini-club didn’t show any interest in entertaining our son, even though we were the only guests there. We had to ask for things like painting supplies ourselves, and in the end, she announced we had 7 minutes left before asking us to leave. The food was delicious and varied, with something for everyone, and we enjoyed it thoroughly. Despite the issues with maintenance and some parts of the animation team, we had a really good stay thanks to the friendly staff, good food, and beautiful setting.

Cristyna Daniela

I don't understand why some reviews are negative. I stayed there for 4 nights. food a bit repetitive but it wasn't a problem for me, if it's chicken, it's perfect!!! traditional food too, very tasty, and everything hot. donuts and pancakes at tea time, delicious. clean rooms, very quiet although I stayed in riad 2 (jacaranda) and many others, in reviews complained about the noise from the club. The weather wasn't really good and you were a bit shivery when you got out of the pool. Unfortunately you can't find available sunbeds. A minus would be that the other pools are useless because of the cold water. So my little girl didn't have the chance to play on the slides for children. Very friendly staff, I really don't understand again why they complain that it's more French, know where you're going before you book a holiday. We had a very good stay at this hotel. We also had a cot for the baby, and a safe, although we only asked for a pillow, everything was at no extra cost. I wouldn't recommend a holiday in March, if you want good weather to hang out.

Mr rossi

The hotel was okay and seemed a little in need of TLC. Rooms are a bit dated, and I had to pay 7 euros for the safe. No kettle or complimentary items at all. The TV in the room only had one English channel—the news. Hotel grounds were very good. The water slides are in need of a revamp, and the bar around the quiet pool served drinks from large bottles into cups. The main bar area was fine, with plenty of seating, but the drinks were not so great as the beer was poured from warm bottles. The restaurant was chaotic and not very organized. Food was very poor and repetitive. If you like mashed everything, you will love it, and I nearly forgot about the cheesy rice every night. Some staff were fine; some were too busy on their phones to notice anything. A laid table consisted of a knife, a fork, one bottle of warm water, and a napkin.🤣🤣 i wouldn't return here.

Barbara Mason

The most impressive things about this hotel was the most beautiful grounds, the enthusiastic staff who go out of their way to help and entertain always with a smile. The size of the rooms, the tasty food and private area of beach with beds and shade. All of which made for a brilliant holiday.

Selina Botham

We had a lovely traditional room looking over beautiful gardens. It’s a short walk to a lovely beach and we enjoyed a fabulous sunny February holiday. The bed was comfy and the food was fresh and varied. I had read the other reviews and yes, you do need to take your own shampoo and conditioner and there is no kettle in your room and one waiter seemed to hate his job and it was busy round the pool. We were perplexed at the tiny plastic water bottles which seemed hugely un-eco.. But… all in all our first ever all inclusive holiday was a huge success.

Sarah Plumb

Enjoyed our stay as family with young children. Splash park and gardens were great for the boys. Pools were not overcrowded. Staff were friendly and helpful throughout our stay. Massages at the spa were wonderful. Rooms were clean and functional. Short, 5min, walk to the beach and Promenade. Overall a great stay, especially for the price.

Philip Lane

Excellent service from start to finish from all the staff. Food always good quality with plenty of choice. Tried the Greek restaurant by the beach which was also good and a great place to see the sunset. The Italian restaurant was not as good but made a change. Our swim up room in block 300 didn't get any sunshine which maybe a bonus in August but a shame in Oct. The only other minor faults were towels are bit thin for 5 star and the TV had a habit of switching on a screensaver picture in the middle of the night! cured by un-plugging it. Otherwise all clean and tidy and a perfect place to relax.

Lorak Jo

Definitely not a 5* hotel, don’t waste your money, lady at reception speaks only basic English and unfortunately nobody speaks German!! Unacceptable as well booked our stay from a German tour operator, you have to go through a different hotel to go to the beach and beach is crowded and you can’t even find space to sit!! Avoid avoid avoid !!!!!

Cornelia Hermann

Unfortunately they ruined our honey moon, as we booked an other category of room and it was not available when we arrived so basically we got a downgrade, also there is a small part of the beach for the guests as it’s shared with the same low Cost hotel !we will definitely not come back !!!

Kevin McCormick

This place is amazing and the most relaxed holiday we have ever had, staff could t do more for you & the rooms !! Amazing with great air con , only gripe I would say is the drink choice for the all inclusive, no dark rum or bailleys, only two drinks I like sadly , I prob would have wasted more drinks trying than I would have drinking my choice 🫣 we aren’t big drinkers but with it being so amazing every other area it just lets the 100% slip for me , would I go back? ? No …. Definitely not as it isn’t adult only so definitely wouldn’t go back at those prices , we only paid that price for adults only, I can’t see them getting the same money for families but that’s their issue. I’d imagine it would be £5k for a family for a week, better places for that kind of money 👍👍

Matt Lingard

Room with shared private pool was amazing but bed was hard. All staff were really friendly. Food was great. Entertainment was OK but not wow. 5 min walk to the beach through the grounds of another hotel or they can take you down to the beach in golf cart. Reserved section of beach for Sandy Villas Hotel only. Beach Side pool was a nice touch, again for Sandy Villas customers only.

Rafał (Rougheee)

We’ve just returned from our 8-day holiday. The staff were very polite and helpful. The hotel itself does deserve its three stars. The rooms are quite spacious, regularly cleaned, beds comfy (could have been joined permanently to avoid sliding apart). The portable air-conditioning unit requires leaving the balcony door open and is quite noisy. With all the noisy entertainment on the stage by the pool one just wants to keep the windows shut to enjoy some silence. We were provided with the All inclusive option: the food was quite tasty but of average quality ingredients. Luckily, there were many options to choose from so everyone should find something to please their palate. We have only tried breakfast and dinner meals as at the time of lunch menu or pool bar snacks we were away sightseeing or enjoying the beach. The location is okay, exactly as described on the website. The free beach bus could run more frequently though. It’d be great if the pool and jacuzzi areas were available until 9p.m. We didn’t get the chance to use them more than 3 times throughout our whole stay because of such short opening hours. The lifts need more attention and the room doors that are far from soundproof. On the whole, it was a very pleasant stay.

Steve Norgett

All inclusive trip for the wife's birthday and some winter sun. Lovely hotel, friendly and helpful staff. Great fun with the entertainment team, did archery, air rifle shooting, table tennis and darts. Kids club and evening entertainment. Good food, drinks and snacks available all day. 5 min taxi ride into town for beach, bars and market. Would definitely go again.

Judi Ryan

We can't fault the hotel in general. If your idea of heaven is lying by the pool in the sun all day then this is a great place to stay but for us the negatives were the location and our room location. We enjoy walking to the lighthouse daily but the hotel was too far for a comfortable walk, there was a free bus and the local bus and taxis but we enjoy the exercise, also we like to stay on the patio/terrace and don't go near the pool but our room was in blockD and the patio was is shade all day we did ask to be moved and the hotel did move us to a sunnier room. The positives hugely outweighed the negatives. The rooms were very nice and comfy, the food was full of choice and tasty, every meal there was always chefs cooking fresh as well as the preprepared food. There was always good daily and evening entertainment and the staff were great. We would not come back but only because of the location if we didn't want our daily walk we would be back in a flash.

Vanessa

This review is from my stay in April last year 2024. It's about 40-50 minutes walk from the beach so you definitely have to rely on their free shuttle or the taxis. The last shuttle leaving the beach at the end of the day is at 4.30pm which is far too early. The room was pleasant. Nice food. The evening entertainment takes place outside by the pool. It is not possible to have a quiet evening in your room. The entertainment noise, music etc is so so loud and goes on til 11pm. I could not rest any evening. Due to that noise I won't be staying there again. Apart from that, lovely hotel.

Laura Bogušaitė

We visited this hotel for eatly spring break. Staff is really friendly. Food is good and everyone can find something to eat. Drinks are limited 2per person. Gym is little, few cardio mashines and weights. The rooms didn’t had the air condition, so it was difficult to sleep with closed windows. The sea is far from hotel, but we rented a car, so it doesn’t matter to us. The highway is close to hotel, so it is very convenient. Overall, for the price we paid we were really happy with what we got. Would recommend for this price!!!