Dreaming of an All Inclusive Holiday?

Vivianne Carvalho

There is really only one word to describe this hotel: vast. The place is absolutely huge and anyone without a good sense of direction will get lost at least once there. That being sad the place is gorgeous and the service is amazing. The interior design does need a bit of a refurbishment, but that does not affect the experience of the place. It has a ridiculous amount of swim pools and bars with snacks spread throughout so one does not need to move much to get food or drink. Some bars did go out of glasses far too quickly, but it is understandable the logistic to keep all bars stacked with glasses might not be so easy to achieve. The food was varied and did cater for most needs. Only constructive criticism is the he lack of allergens information on the dishes which could easily be done. Totally recommend this hotel for a family holiday.

Michelle Welsch

The holiday was wonderful. We are really happy, that we found this hotel. We are really lucky, that the week was a full of 100. The animation gave us such a happy feeling, they all were very nice and we only can say, we will come again :) It made our Heart smile:)

Magomed Sajdajev

Decided to take my family here for Holiday. I am completely amazed by the quality of the place, the food was amazing, clean and loads of fun activities to do. Staff deserve praise, they are very kind and helpful, especially Anna who helped me and my family with enquiries and gave us tips on what should we do. Can't wait to come back and hopefully see Anna again, her customer service is on another level! I would definitely recommend this hotel to anyone who is looking to have great time.

Charlett Elcock

Just spent a week at this hotel, ignore any bad reviews, myself and my children had the best time! Rooms are so big, very clean and have everything you need. Entertainment team are great! So much to do here! Food is no different to most all inclusive resorts, there's plenty to choose from! Water park is great and live that they have a private beach. 5 star review from us!

Uzma

Spent 7 nights at the hotel mid October this year, five of us; 2 adults and 3 kids of varying ages. It's a very big hotel with lots of space to walk and explore, many pools to choose from and two water parks - an adult and kids'. Some of the amenities are over the bridge so be prepared for plenty of walking. We personally preferred the pools and food over the bridge so spent more time there. The pools are unheated though its not an issue up to the first half of October. Once the temperature drops (I noticed the change during our stay so around 19/20th October) the pools aren't as enjoyable. The sea feels warmer and the section of private beach closer to the hotel is nice and not rocky. The hotel is big so it didn't feel crowded. I imagine it's a different story in the summer however. Rooms were cleaned daily. They are nice and clean, though there is room for some improvement in certain areas. Housekeeping staff work hard and very helpful when in need of something. Plenty of water bottles in the fridge stocked daily and towels changed daily. Prior to visiting I read of people getting quite sick at the hotel but personally we had no issue and unaware of anyone getting sick during that period. I was very careful with brushing my teeth with bottled water, wiping all hotel room surfaces down with antibacterial wipes, used hand gel when touching lift buttons and communal spoons at the buffet etc so perhaps all that helped. But then my toddler had an incessant need to touch every surface within reach and every lift button he could see, I even caught him licking the table once and probably drank gallons of pool water, yet he was okay too... so I'm not sure if we just got lucky. Food is a controversial subject at this hotel as many guests have complained about how bad it is so we went in with slight apprehension. As South Asians we love lots of flavours and spice in our food but it honestly wasn't bad at all. We were obviously aware that in Turkey the local cuisine is different and it wouldn't be the same as what we eat at home. (Do some people really expect a full English in a foreign country?) The main restaurant has an insane amount of food available and we always managed to find a decent plateful to eat. The kids struggled a bit but I can't fathom how any adult with no issues can whinge when there's such a variety. Yes it's unfamiliar food but have an open mind, you have to just be a little creative and adventurous. The food over the bridge is available throughout the day so you'll definitely not go hungry. Another sticky subject brought up constantly is the rude guests. We didn't encounter any despite bracing ourselves for those jumping queues at the lifts and at meal times. It wasn't an issue at all. Some are pretty miserable looking yes, but I don't think they can help that. We all had a great time and I'm not sure if we would go back to this hotel, only because we'd like to try somewhere new in future but I wouldn't worry about all the negative reviews if you're looking to book. The only reason I've given it 4 stars out of 5 is because some complaints about the room I reported to reception weren't sorted the entire week. The bathroom taps and shower needed a deep clean. Towels need to be cleaned properly, some loungers weren't washed very often. Otherwise it was fine. Would I recommend this hotel? Yes.

barrie pope

Honest Review of My Stay I wanted to share my experience after staying at this hotel. Before booking, I had read the reviews and noticed they were mostly negative. However, I figured people are often more inclined to leave negative feedback than positive, so I decided to give it a try. Overall, the hotel is quite dated, but I have to say the staff are incredibly kind and accommodating. The rooms were spotlessly clean, which was a big plus for me. I did notice that the staff seem to deal with a lot of difficult behavior from some guests, which must be challenging for them. When it comes to the food, I have no complaints about the quality—it was tasty! That said, the variety wasn’t great, similar to what you might find at other budget-friendly hotels. As with many package holidays, the meals did become a bit repetitive over time. Would I recommend this hotel? It really depends on what you’re looking for. If you’re okay with a lively atmosphere and don’t mind some noise from younger, party-focused guests, then yes, this hotel might suit you. However, if you’re seeking a quiet and peaceful retreat, I’d say this probably isn’t the best choice. This hotel is geared towards travelers on a budget, and some guests certainly make the most of the free bars and alcohol. Keep that in mind when deciding if it’s the right fit for you.

Tina McAvoy

I just returned home having spent a week at Las Piramides. First time I travelled solo. The only positive was the staff at reception and the onside supermarket staff were friendly. I had to move room after first night due to noise people fighting in the corridors. The only plus was my room was clean, bed comfortable. The food was terrible. I wasn't expecting it to be like this. I know people are on hols but the noise was terrible and difficult to sleep. If you're looking for a boozy up all night holiday it's the place. I was delighted when my stay was over but felt sorry for staff dealing with people. I mostly only ate cereal for breakfast in the restaurant every day even though I paid for all inclusive. I definitely won't be going back there. I made the most of my break because of the great weather.

Tina Martin

This is the worst hotel I have ever stayed in. I only came home a week ago and I advise anyone that wants a nice clean safe friendly hotel not to stay here. Our door would not lock the place was filthy with stains and dirt everywhere. We had nests of ants all over our bed and climbing on us. Filthy bathroom, fridge leaked, staff very unpleasant and rude, people fighting in rooms and at reception. They would not clean our room and we were there for a week no fresh towels or sheets. Feet was black with dirt after walking on floors. To pay for a remote for tv. Air conditioning was filthy was black dirt and smell coming from it. I could go on and on I just advise stay away.

Mick Sampson

Stayed at the "resort" on 3 separate occasions. The 1st visit was actually my 1st time in Tenerife. Me and a friend booked the stay though a travel agent, on their recommendation. I arranged the 2nd stay myself. I arranged the 3rd stay myself again. The location is good, close to all that could want. The food was plentiful, but passable at best. The inclusive beers were all local, no premium ones(Strongbow etc) unless you paid. Again, the inclusive spirits were of the cheap and cheerful variety, and somewhat weak. The rooms were clean and serviced daily. The clientele were mostly young, but there was never any raucous behaviour that I saw. All in all, I can say that if I wanted a specific future date, and my preferred choices weren't unavailable, then I would go again - better the devil you know....

Steven Digner

Recently returned from a weeks stay at this complex. Unfortunately, we booked before reading the reviews. The location is excellent and was central for most things, eating out, drinking and the beach. The complex however is dated and would benefit from some TLC. The food was basic at best and the choice, well there wasn’t one. It was the same food every meal time. The room we stayed in was large and that is the only good thing I can say about it. There is no air conditioning ( you have to hire a fan) the towels were changed once in a week, as were the beds.The bathroom was never cleaned and there was an infestation of small bugs in the bathroom that would run round when you turned the light on to use the toilet at night. The reception staff were helpful and friendly, as was the young man who worked the bar in the evening. The other staff member obviously missed the course on customer service and almost threw your drink at you. I am aware that the complex does not charge the earth for a weeks all inclusive stay but, I do expect the rooms to be clean and , as best they can, bug free. Regarding the food, well at least I lost some weight.

Pauline Arrowsmith

Had a great time the hotel was lovely and clean. Had a huge choice of good food . The room was nice and clean. Our beds were made every day had fresh towels. Only draw back was the huge queues at the bar only had one member of staff serving. Apart from that the staff were very welcoming . Will definitely book again for next year

Tina Williamson

Hotel a little dated but was clean, and the rooms were cleaned every day. No welcome pack only a few cans of fizzy drink in the fridge & a bottle of prosecco which was fine. The location was excellent! The food was more than excellent! Plenty to choose from well cooked and lots of flavour. Beds and pillows very comfortable. Bathroom clean but again dated bath could do with renewal but still usable. Water pressure great. Amenities great! Staff in all service areas were brilliant.

Paul Jones

I love this hotel, the staff are very courteous, helpful and friendly. A request for a suitable room for an elderly member of my party was met, along with other requests made. Food was very good and varied, I am a fussy eater, but I had no fault with what was available (an fresh omelette option on the breakfast service would be the icing on the cake)

Brandon Paddison

Overall our experience was great, lovely staff , great food; accommodation great. However on our last night our room flooded, the receptionist was rude, wasn’t bothered about helping us or others. Couldn’t move us rooms due to not having any available, only offered us towels for cleaning the water. No housekeeping sent to help. Had to move hotels. Put in a claim for them to lie on it saying they had offered us a room swap but I didn’t take it.

Wallace Scott

Just got back from a week’s stay at the hotel. Like most we were worried with other reviews! I can say my fears were NOT warranted and we had a very pleasant stay. We had a lovely double bedroom with balcony, the room was clean (smelled of bleach on arrival) and cool with air conditioning. The rooms were cleaned daily and all staff were very helpful. The hotel has a very relaxed feel about it, yes it is a bit dated and the lifts run slowly but it’s a 3 star hotel! You get what you pay for and more! The food was a bit repetitive however every night we had multiple plates and always found something nice to eat. The queue for the bars can sometimes be a bit long but no more than 5 minutes, just be patient and wait. The beach is only a short walk from the hotel, loads of bars around too! Overall we would recommend to others, please don’t listen to the negatives, clearly these customers want 5* service wherever they go!

david carpeneter

Do not stay at this hotel supposed to be all inclusive,,,, never no drinks at the bar only lager no snack bar food is absolutely shocking. Would not feed it to the wild bore up the street. rooms are very very dated with crack tiles all over the floor bathroom bodged. fridge don’t work, no English TV channels. flush in toilet does work so have to wash your stuff down with a bottle of water. no plugs in the bath or sink. room damp it’s a disgrace to say it is all inclusive hotel don’t waste your money. You would be better off sleeping at the side of the road in a tent

Amy Balman

Absolutely awful staff are rude no English speaking staff so made it very difficult not interested in allergies which make it hard for me with an allergy child couldn’t feed him any evening except for chips no entertainment no kids club pools freezing cold drinks are awful when ever we asked about anything we was told end of season like we should have known there was nothing happening we ask for music to be put on in the evening just told outright no with no explanation no pool table games room or table tennis sport tent all cleared no kids entertainment. Absolutely ruined our holiday care more about weddings than holiday makes clapping in one of our party’s face completely shutting everyone down and being rude in general won’t be returning and I suggest if you are booked here you change hotels asap or get a refund! There travels safety certificates also expired last year!!! Steer clear please don’t give these people anymore money!

chris dutton

Lovely hotel service was amazing when you asked for something it's there with in minutes food fresh every day staff friendly will be going back for sure

Jeff Tracy

Had the worst experience with this Hotel, first night I got there was very tired due to plane being delayed for 2 hours, I was told my room wasn't ready and they knew I was disabled as I was in a wheelchair, told them how much pain I was in and needed to lay down they told me to come back and I didn't end up getting my room till 2am, which I wasn't happy at all, Reception staff wasn't very nice to me at all after this especially the manager as I told him this was disgusting and unacceptable was told I would be compensated when I asked they told me no as it was only a few hours and we have you on camera, The rooms are very dated, There was no entertainment at all for adults at night time we had to go out most nights as was very boring just sitting by pool day and night, 1 night we were sitting by the bar near pool heard a very loud noise and as we all looked a piece of the building had fallen of from level 3 we went over just to have a look an wet took some photos an staff were shouting at us to go away and the cleaned it up quick was very lucky someone could of died!. The food was disgusting not much choice at all kids wasnt impressed at all and was very cheap when I did eat I felt sick, someone had told us last year alot of people got food poison eating from there, we ended up going next door most times to eat at Emporium or Pitstop which was nice food. Only good thing about that hotel is the staff in jewellery shop they were so nice and friendly and the cleaners were lovely to me. I wish I had paid a bit extra to stay at green nature resort and spa was which was next door they had so much more stuff to do in day and night and they had so many snacks at anytime. I could just go on about Pineta hotel but just be warned.

Aaron Smith

Won’t go again, Food is not catered to English drinks are set to coke Fanta or sprite, turborg beer, that’s it. Cleaners are thieves stole children’s crocs, handbags, money adult clothes. All out of suitcases. Aircon squeaking all night long Kids entertainment was none exists Only good thing was the pool. Defo don’t recommended,

Olga Prymek

We’ve stayed at several hotels from this chain, and each time we’ve been thoroughly impressed. What sets these hotels apart is the exceptional quality of the food and drinks. There are virtually no queues at the bars, as waiters bring drinks directly to your table, sun loungers by the pool, or anywhere you wish. The hotel’s aesthetics are truly remarkable. Every bar, reception area, pathway between buildings – every corner of this place is a feast for the eyes. It is beautifully designed, and even the drink selection by the pool is outstanding. We spent two weeks here with our children, and we’re absolutely thrilled. The only downside we noticed is the main pool – while it’s large, it’s also very deep (2.5 m). At 168 cm tall, I lost footing as soon as I entered the water. If you’re planning to stay at this hotel, we highly recommend booking a room with a pool, preferably one with a sea view and a shared infinity pool. This is important because many rooms with shared pools are shaded for most of the day.

Mykyta Bilokon

Best hotel for your summer vacation. Very nice rooms, stylish design of the whole hotel. Beautiful beach and a ton of options for food. This was a very enjoyable holiday thanks to the brilliant team in the hotel. The staff and customer service helped us with our requests. Themed restaurants were delicious, and eating your breakfast by the sea is a vacation within a vacation. Great shows and entertainment. The sunset is amazing. Stunning. Simply stunning. The only disappointment were the photo team ladies, who on our last evening constantly jumped in the pictures and almost tried to push us out so they could take pictures for their clients. This was rude and unexpected. Especially since all other staff were extremely nice and careful. Rooms were nice and spacious, clean and well maintained. Overall, very very nice. Can only recommend.

Natali Topolska

We had an absolutely fantastic stay at the Mitsis Rinela Hotel & Spa! From the moment we arrived, the staff made us feel incredibly welcome. The rooms were spacious, clean, and beautifully designed, offering all the comforts we needed as a family. The facilities were top-notch, and the kids loved the pools and the beach. Speaking of the beach—it was simply stunning! The soft sand and crystal-clear water made it the perfect place to relax and enjoy the sunshine. The proximity of the beach to the hotel was very convenient, allowing us to easily move between the pool and the sea. It was an ideal spot for both swimming and lounging. One of the highlights was the incredible food—so many delicious options, and something for everyone, even the picky eaters in our family. The spa experience was a relaxing retreat for the adults, while the entertainment kept the whole family engaged. The staff were exceptional—friendly, attentive, and always ready to help with a smile. It’s rare to find such a well-rounded experience where everything from the service to the amenities exceeded our expectations. We highly recommend Mitsis Rinela Hotel & Spa for anyone looking for a perfect blend of relaxation, luxury, and family fun. We can’t wait to return!

Tanja Trajkovic

Mitsis Rinela Resort & Village in Crete offers a perfect blend of luxury, relaxation, and fun. The location, right by a beautiful beach, is ideal for both relaxation and exploration. The rooms are spacious, clean, and well-appointed, with stunning sea views. The food is outstanding, with a wide variety of fresh, delicious options at the buffet and themed restaurants. The service is top-notch; the staff is friendly, attentive, and makes you feel truly welcome. The resort features excellent facilities, including multiple pools, a fitness center, a spa, and plenty of activities for all ages. The entertainment is fun and engaging, ensuring there’s always something to enjoy. Overall, Mitsis Rinela offers a fantastic experience for anyone looking to unwind or explore Crete. Highly recommended!

Μi K

Wonderful hotel everything we needed. Hotel service very nice. Bar staff was especially lovely and cheerful. And also always arrive to provide wide range of drinks non alcoholic for me and good variety of alcoholic for my partner. Thank you. Food super. Room was cleaned everyday to a very high standard.

Angelika Dereń

We are pleased with the stay. the food is very good, varied, the service is very good. the rooms are clean and comfortable. everything would be great if the water in the pool was heated. and a big minus is that you can hear everything in the room. you can hear your neighbors from every side. the worst is when it is after midnight and the neighbors are partying right next door. They do not supervise it, every day we called the reception at night to report it. a very large majority of people from England who do not respect other people.

lilge07

We were a little apprehensive after reading some reviews. No need. Lovely clean, comfortable hotel. Very good food and varied for an AI package holiday hotel. The desk staff are very helpful and professional. The dining room and bar staff work hard, are polite and always have a smile. There are just about enough sunbeds round the pool, there's a pool bar too. Makes me laugh though cos none of them actually get in the pool!!! Probably another 60 sunbeds on a large terrace and large beds with drapes. Lots of activities during the day and fun shows in the evening. The staff work so hard and gave us a good time. You get what you pay for and it was worth every penny.

tsukimi819

room was totally falling apart at the seams and very outdated. lamps were falling off the wall, the door wasn't on the railings on the wardrobe, cupboards didn't shut and forget about a working safe. staff were friendly and helpful and the little shop was a little overpriced but nice and i guess that's convenience for you. pool was freezing 24/7 even after 30°c sun on it all day and breakfast was inedible besides the biscuits. juices were not good and yoghurt just dried out your mouth. nearest usable beach is not that close and the town is a 10 minute walk away. scenery was nice and they had their own bus stop for coaches and airport shuttles but nearest real bus stop was 5 minutes down a hill. located next to an abandoned building site that looked very sketchy although we never had any problems with it. free water by the door which was nice and luggage storage if you turn up too early, although not at all secure. loud music one of the nights we were there but we wasn't too bad and we didn't even notice it by the time we went to bed. definitely a 3 star stay at most and cheap for a reason. I'd rather go somewhere much nicer for less time, but I don't think we'll be returning to this area anyway.

Alex

At first I nearly did not book this family holiday due to some reviews here . I ( we ) have no idea why they are so bad we were totally happy. The rooms were clean, food was good, location was good, they threw in a free and very very good extra Christmas day dinner, sorted out car rental and anything else we needed. I can only recommend this place to be honest. We had half board and had no issues the entire stay.

paul bertram

Ground floor room is of a good size, nice to have a bath as well as a shower. On arrival our room was nice and clean so no issues with that. Pros. Large room. Bath and shower (over bath). Large wardrobe, with both hanging space and shelving. Plenty of mirrors for the ladies 🙂. Fridge. Clean and tidy with regular maid service. Cons. No tea/coffee making facilities (kettle hire is available). Safe is at extra cost. Very few plug sockets. Can't lock up patio door from outside (ground floor). Decor and furniture is showing it's age. The drains/plug holes/ toilet smelt awful in our room, reported to reception who did something?? And also placed an air freshener in the bathroom which made the room useable. Breakfast was pleasant and plentiful. Good variety of either cooked or continental. Food quality was good rather than great.. Massive pool area (didn't use) plenty of sun bathing areas. Not drinker's so didn't visit the bar. Plenty of shops/eateries near by. Bus stops also near by. We would happily stay here again but we feel investment is definitely needed. Ps, staff all lovely and very helpful. On a personal note, it would be nice if the hotel had a "no smoking" section of rooms. We felt unable to use our patio as every one around us was smoking and the smoke/smell was horrid.

Agnieszka Balda

I just came back from my holiday in Blue Star Hotel which I spend with my family and I have to say that it was one of the best holidays I spend in Alanya. Staff was great very helpful and polite, funny and always give 100% . Food was delicious, a lots of choices. Rooms were always clean and we had great view. Swimming pool is big and has slides. I will definitely come back to this hotel like most of the tourist who once came , they coming back every year because there is great atmosphere, like in family, everyone enjoys and make sure to know each other. Funny talks beside swimming pool, dancing on the evening entertainment and taking part in the activities. Definitely come back there !!!! Thank you to all staff working there 🙏

Laszlo Toth

We spent a marvelous time in Hotel Blue Star. The hotel takes place a prestigious position in the city, close to the most beautiful beach of the sea. The hotel rooms are clean and comfortable. The staff is kind, helpful and really professional. The all-inclusive restaurant caters to all needs - and above that you could ask for - with its delicious and varied dishes. Regarding helpfulness I would like to enhance Sidar from the reception staff. Resulted from our travel agency negligence we encountered really serious difficulty on our trip to back home on 22nd of October. We did not receive the right code necessary for fly check-in from the office, and the officials were „certainly” unreachable . We could manage our problem exclusively with the help of the man at the reception, Sidar. He looked tirelessly after the possible solutions on the net, provided new alternatives, called for hours with the airline directly. We are grateful for his help and professional work. I can recommend the Blue Star hotel to everyone wholeheartedly.

Irala Ira

First things first: front desk - very nice and we’ve felt welcomed. They offered us a family room instead of two double rooms - they even had a form to write that we agree to change the rooms (I guess because of previous experience with complaint about changing the room without the confirmation). The general state of the corridors - quite poor, a lot of scratches, some light damages and not very welcoming - the age of the hotel was visible by it. The room itself was alright besides the air conditioning - it did not work in the bedroom, the service was twice and “fixed” but still only the fan worked. The restaurant was nice, the food was quite various and looked (quite) fresh, but be careful for the silverware and tablecloths - the service used them to wiped out the tables and put them back; silverware was on the tables all the time - day and night so it’s better to get the fresh ones. On the second day my friends got sick - vomiting all night and throughout the day, stomachache. Me and the second friend was okay - even though we ate similar things but the “sxx on the beach” drink - the friends who got sick, drunk per one the night before. Electrolytes and strict diet helped but after that we did not trust all of the food. The only things that was the most arrogant thing was the state of cleaning of the corridors, the plates and left food by guests on the stairs was not cleaned by the cleaners for 4 days at least. When reporting to the front desk and promises about cleaning it, they only did it after the next 2 days, so it took them to clean the stairs for 6 days… If only it could be done everyday… The room cleaner, Buket very nice and did a very good job. The entertainment team was very focused on Russian guests - they tried to talk Russian to everyone. The spa / hair saloon zone: please use your common sense when making a leaflet for your polish customers - such a huge linguistic errors in your advertisement made me laugh very hard, in a bad way. All together: all of the minor things matter and I if I could choose once again a hotel in Alanya, I am not sure if I would stay there; the price was quite fair for the days and location but not for the hotel.

Mohammed Banares

Just returned from Alanya. 11 nights from 6th to 17th October. For a 4 star hotel and in relation to the price I think the hotel is exceptional. 10th trip to various locations in Turkiye and this hotel had the best quality and variety of food of any hotel we have stayed in. Don't believe the stories of food poisoning from another review because I was there at that time and it's nonsense. We are from England but the majority of the guests were from Poland or Russia but no problems whatsoever. Only downside was that the lifts are small and the bed mattress was a little dodgy on 1 side and the room safe is an extra £2 per day but these are minor issues. Massive bonus was no towels on the sunbeds for reservation and they were strict. Food was varied and very good. All staff had a great attitude. 10 to 15 minute walk to the beach (no 5 on Cleopatra beach). Shops in and right outside hotel. We booked excursions from outside the hotel (choice of 3 very near hotel) and paid very low prices. Overall great hotel for the price although some guests always end up with a dodgy room but not for us. Evening shows and entertainment every night except Sundays.

misko Krastavcic

This hotel is amazing! Sure the ac might sound like a old bird but the rest is amazing! The pool is amazing and the slides, oh my they are fast! I loved the food! Their cakes were amazing, don't believe the people with their bad reviews. The location, well let's say it's poor but atleast they have the stuff i like. The Internet is not really good but hey, I'm still in the hotel and darn, the service is decent i guess but yeah. Why do people hate this place? Eh the slippery floors are pretty annoying but i got used to it. Good hotel, but lots of cats. I mean the elevators suck but the lobby is beautiful!!! Cleopatra beach sucks because well, cyprus is the closest island and it is it's own country but it's fine. Amazing experience with my mother and Antonela Pozdrav iz Hrvatske!

ellie

Good value and nice for a few night stay, music and entertainment in the evening. Had no safe key and they ask for a deposit to have a remote to use your tv There are some reviews on bad food but as a picky eater myself, there was always something to enjoy for breakfast lunch and dinner. Don’t recommend the milkshakes but had some nice cocktails.

Lauren Wright

Great value hotel. We had a lovely holiday with the children here. If you arrive with you’re paying for a 3* hotel in mind you won’t have any issues, I think some people think they’re at a 5* when leaving negative reviews. The food was lovely with lots to choose from, there was always something to eat and a good variety of meats. There was plenty to choose from with the drinks so no issues there. Lots of pools to choose from which was great with the kids, a lovely beach a walk away from the hotel and a park on the resort. The place was clean and the cleaning staff were very friendly. The hotel reception staff were great and very accommodating moving us room to one with a balcony upon request. My only issue with the hotel and our over all experience was the kids club staff, we found them to be very rude and some of the activities were at a charge, which is ok but if your don’t have cash there is no ATM on site. On our last day one of the kids club staff actually stood at the gate not letting anyone in unless they pay €10 for T-shirt making. There was no letting the children in just to play and not participate in the T-shirt making. I would have liked to of put 5* and resolved my issues at the hotel but unfortunately I didn’t have time to speak with reception before my bus arrived. All in all we had a very positive experience here.

Marietta Belgrau

We got a standard double room for 2 adults and 2 children which is fair to say wasn't adequate. Food was not great, out of buffet for every meal there was potentially 2/3 nice items and rest of the food was flavourless and what I can only describe as poor quality, no drink served in the restaurant, just soft drinks. Kids pool was really good and amazing way to spend a day, also the shuttle transfer to the beach was a plus, however any shops were about 25 minute walk away from the hotel and the shop in the hotel has barely anything in it so if you need something (which in our case was formula and nappies) it's some distance. Staff were trying to be helpful, particularly guys in reception, very good!

delion gaming

Whilst it was lovely to get some time away there were issues experienced at this hotel, our time there was september 15-22, first 2 days there were pretty good but come the Wednesday my friend had been ill after the fish that was served at the restaurant buffet. The hotel rooms were small cold and not sound proof whatsoever resulting in constant banging every night from neighbouring rooms, the entertainment along with the food was not the greatest and repetitive. The amount of bugs including ants that we found in our hotel bathroom floor and towels was found pretty much every morning roaming around not hygienic at all. On our last day there we weren't aware that our checkout was at noon as no one at reception told us that when we checked in and also there was a man on holiday bit wasted who went up to reception desk asking the receptionists questions that they could not understand as he was clearly intoxicated, as he was leaving they did the right thing on checking to see if he was alright but then proceeded as they were coming back to laugh and mock this gentleman for how he was which is utterly disrespectful and shows lack of customer service. I will say on the other hand of the bad things there was a lovely lady who worked in the local shop in the hotel who couldn't be kinder and more sweet, and bar staff were also polite and respectful.

Natalie Kiely

More remote than I thought, but in a lovely location. Close to some nice walks and also close to the small town (walkable in about 20 mins). Service: Cleaners do an amazing job. My room was spotless and they are lovely and friendly. I wasn't overly impressed by the service at reception when checking in (I checked in after midnight when I arrived) and check out (I checked out at 3am). They seemed ok at other times, the younger members were more pleasant. The canteen; I found them all to be rude with the exception of a young girl. She couldn't be more helpful. I wish I got her name, but she was absolutely lovely. The bar staff were all great and the life guard was helpful, giving me a plaster when I needed it. Drinks were fine and there was plenty on offer throughout the day. What was disappointing was the food and the entertainment wasn't my cup of tea, but you can't please everyone! I did overall enjoy the holiday and would go back again.

Hana K

Amazing service and a beautiful resort. We had the best time, with loads to do. All the staff were so nice and helpful, from the cleaners to the security. The cleaners are so thorough. We felt really taken care of by the staff. It was just us 2 girls and we felt safe. The entertainment staff were great too.

Ryan Wiggers

Serenity was an AMAZING resort. We travelled in from Luxor and our expectations were high, but we got there and they were very well met! The main reason we came to Serenity was because it was kid friendly. The waterpark was great, the water slides were terrific and the facilities were in good shape. The staff were very nice and were often checking in on us during our meals to make sure we were taken care of and looking for ways to improve. Speaking of the food, it was so great. The buffet had a huge variety of different foods that everyone can enjoy. The rooms were comfortable, very spacious and had 3 big beds and they were comfortable and the pillows felt very good. Overall Serenity was a great place for the whole family and I would go there again.

Veera Induvasi

The resort was massive and perfect for a family holiday. However, the food was completely subpar, especially if you're looking for vegetarian options. The breakfast and lunch menus were almost the same every day, with only about a 15% variation. The hotel has special restaurants that you can book through the app after checking in, but these are always overbooked. Unfortunately, the food quality in these restaurants was disappointing; we tried two, one Chinese and one Italian, and both were underwhelming. That said, the hotel amenities are top-notch, with A-class facilities, plenty of fun activities for kids, and a massive pool.

Binela Ramicevic

Our family had an amazing stay at this hotel. From the moment we arrived, we felt welcomed. The interior is beautiful, and the staff are incredibly kind and helpful. The outdoor area is fantastic, with several pools, aqua slides, theme parks, and activities for both kids and adults. The food was delicious, offering a wide variety for every course, including meats, salads, fruits, and cakes. Kids enjoyed activities like water polo, dancing, carnivals, and games during the day, while adults could join yoga or water aerobics. Every evening, there was a different themed show, which was a great way to end the day. The only downside was the beach. Since it’s on a coral reef, swimming isn’t possible, but it’s great for snorkeling. Overall, this is a perfect choice for families with kids. Highly recommened.

Scott Dixon

Fantastic for family’s or couples. There is plenty of fun to have with theme park/fair rides, water slides & pools for all ages. Staff are always on hand to help and friendly. In particular the legend who was to clean our room has been so friendly,helpful & nothing was ever to much for him. His work ethic is crazy if you had 5 of these people it would be a god send but we are so happy to have met him and for him to be our cleaner works non stop. If you go here for a holiday and have the pleasure of meeting this legend (Mansour) you will see for your self.

Danijela Stojanovic

Very nice hotel, old but well kept. The staff is wonderful and always smiling, and the rooms on the ground floor with a garden are a paradise for children. the highest praise for the pirates animation team, our twins enjoyed their time. Sea is wonderful, but quite cold in the second half of June. all in all a wonderful experience. Greetings from Serbia.

Michal Cerhák

We really enjoyed our holidays at the Sunshine Crete Beach Hotel. We have stayed in a semi-separate apartment out of the main building. It was clean and quiet. We asked for a sea-view room but we could barely see the sea as it was mostly hidden by other buildings which was not so big issue at the end as we did not spend much time in the room anyway. The catering was also great in the main restaurant and at the beach bar. The overall atmosphere was perfect, mostly thanks to the animation team. They took care of the children as well as of adults during the day and evening. There was always something to do and it was always fun. Amongst others stretching and aqua aerobics in the morning, water polo and some competition in the afternoon, and a mini-disco for kids with another competition or karaoke and a disco in the evening. Go, animators, go!

Emily W

An amazing two weeks at this wonderful hotel. Everything was excellent - the room, food, staff. They welcomed us at 4am and were so kind and helpful, it was a great start after a long journey with young children. The hotel is just lovely, with so many facilities. Everything for kids was perfect and the food was delicious with plenty of choice. Even if you don’t have children, there’s plenty to enjoy. Could not recommend enough.

Jana Dorotikova

We just got back last week. The resort Is great, especially for families with children. Everything was always clean, enough sunbeds And umbrellas on the beach. The sea Is beautiful, ideal for snorkeling. Food was amazing, various choices every day. And mainly, the staff were all amazing, Smiling all the time so we Felt very welcomed. Even though they were working very hard they all were just so friendly! Thank you for a great Holiday And we absolutely recommend this hotel! 🌴🤿♥️

Iva Urbanova

There are many aspects to my review. In general, we were really happy with our vacation. I do not know what many of the complaints I have read come from. Yes, the rooms, especially the bathrooms could use a renovation - shower curtain, clogged bathtub drain, loose toilet seat. But overall, the rooms were really clean, room service was offered everyd day. The same with the food - the breakfasts kept reprating the offer, but to be honest - myself and the kids eat almost the same thing at home anyway so why judge? Lunches and dinners were very variable and really tasty so no complains here whatsoever. I would appreciate more if other guests were a bit more considerate regarding the noise they make in the night and early mornign but this is hardly the hotels fault. And last but not least, the animation crew! These people are just amazing. Huge thanks go to the czech team, Sebastian and all the other people as well! The kids had a blast in the kids club and us, adults, enjoyed the activities as well. Thank you all!

Xenia K

We spent there 9 nights and everything was great. Very friendly staff from the receptionists, to the cleaning ladies, kitchen managers, waitresses and spa ladies :) I have gluten intolerance and the kitchen manager was spoiling me with gluten free desserts every day! Also they were super accommodating towards our small baby with special food requests. The room was cleaned everyday, it was perfect. And the own beach was a highlight:) thank you 😊

elixir t

This hotel is great if you have kids. Perfect. Great rooms seaview, pools, minigolf, playground, close to fantastic beach, minidisco every night that everyone loved. But the food was not great aside from desserts. Only very cold drinks and fruits. I was in Greece 6 times and that was the only hotel with such a poor food.

Ben Hayes

We had a great week at Sol Marina Beach this summer. We loved our little apartment, sitting by the pool, playing in the splash pool, and the fabulous food. Manos and the restaurant team were amazing, especially with our daughter who is dairy-free. We enjoyed it so much we have booked to come again next summer! We can’t wait.

Nicolas Mazzaglia

We spent six nights at the hotel in a standard double room, which fell far short of what one would expect from a 4-star property. The room had an outdated, unattractive bathroom and an air-conditioning unit from the 1980s that failed to cool the space. After complaining and threatening to leave, we were upgraded to a bungalow. The bungalow was much nicer, with functional air-conditioning that made the 30-degree heat and high humidity bearable. The animation was the most disappointing aspect of our stay. It catered almost exclusively to French tourists, with activities conducted in French and even French flags prominently displayed, which felt excessive. Some of the animators were rude and poorly behaved; one even had the audacity to put out a cigarette at our table while we were eating. The kids’ club was another low point. The young staff members seemed inexperienced and ill-equipped to manage children properly. My daughter sustained multiple cuts on her neck from another misbehaving child, and the staff failed to inform us. They treated her injuries themselves and left it at that. We only learned about the incident when we picked her up. After we complained, the hotel manager issued an apology, but no further action was taken. The food was decent, with a variety of options at the buffet. However, the single restaurant serving the entire hotel led to overcrowding during peak times, which diminished the dining experience. The highlight of our stay was the hotel staff—particularly the waiters and cleaning crew. They were warm, friendly, and went out of their way to make our stay more enjoyable. Kudos to them for their excellent service.

Miguel Mata Rojas

My family and I were on vacation at this wonderful hotel just last week for 8 days and 9 nights, I have to say it was the best decision to choose this hotel, the facilities are very well designed for a family holiday, the kids were very happy and very enthusiastic to participate in every single kids activities. We stayed in a bungalow, The space is alright but is quite small, anyway, the terrace is wonderful and if you organise yourself well it is just alright. The animation team for kids is incredibly nice, the young girls and the boy were always too nice to my kids. The restaurant is a top food restaurant, with an amazing variety. The access to the beach is just 3 minutes walking out of the hotel, you just need to cross one outside street. But it is just alright. We are considering going back next year or even sooner if possible. I highly recommend this hotel.

Sheena Hewens

Had a lovely week here. The staff couldn’t have done more. Despite the language barrier for some the humour shined through. Stunning view from roof top pool, rooms were cleaned everyday, food was outstanding with lots to choose from and when I booked in for a massage they gave me a fluffy white robe and slippers!! Nice touch zensational!! The ambiance of the whole place was chilled and friendly. Great shops and waterfront restaurants not too far away. Would definitely go here again. 🥰

Julie Goddard

Fantastic, we stayed in the superior AI, lovely room, very clean but could of done with a couple of hooks to hang robes/coats by the door, air con and heating worked well, TV great with UK channels, mini fridge with a few complementary bits, bottled water restocked every day, We used all of the facilities except the gym, Spa was great but slightly shocked to have a guy wandering around stark naked, complementary robes, flip flops and towels were a nice touch. All of the swimming pools are freezing which is a shame as only the brave will take a quick dip, I usually like to wallow in the pool but no willing to freeze. Food was amazing, such a vast choice and beautifully presented, vending machine juices were very watery but other than that I couldn't fault the restaurant. We had free flowing drinks, great cocktails. Close proximity to shops and beach. Will definately be back

Jorge García Rodríguez

Not very impressed by this hotel and I hardly understand the 4 stars for the price. Rooms are clean and spacious, but they are pretty much empty. Not a chest of drawers or a place to leave your luggage. The rooms don't have any heating or aircon, just a ceiling fan. Not even an iron. The facilities are ok and the staff is friendly. Breakfast is generous and diverse. No room service. The TV volume can't be lowered. WiFi works really well. You can work and have a video call without issues if required.

Chris Prynn

We don’t usually stay in all inclusive hotels but found this hotel perfect. It was well located near the dunes. The hotel was immaculately clean throughout. We stayed in a bedroom for 3 which had 2 bedrooms. It was large and comfortable.The staff were excellent from the first contact with reception. The lady in reception advised us on a visit to the volcano and a coastal village. The restaurant staff were incredibly hard working. The food in the restaurant was generally excellent with plenty of choice. Several evenings were themed such as Chinese or Mexican but with a staple of pizza/pasta or paella. The evening entertainment was mixed but the animation duo were really friendly. We didn’t have young children but Milen in particular was excellent with the adults. He s a real credit to the hotel. There are a selection of restaurants and bars and good shops very close to the hotel. We d happily return to the hotel. Thank you to everyone who worked so hard to make the visit so enjoyable.

Izuku Midoria

Just got back home from holiday, playa park is an amazing hotel if you travel. Very nice area big pools and there’s entertainment for kids and adults. Best all inclusive experience, food and the drinks are great. Best part of my stay would probably be the entertainment. All should visit.

Jason Ashman

So after a bit of a rough first night this hotel has been alright! I booked the holiday from on the beach for the bargain price of £2500 a week before flight we were under the impression we get what we are given and make of it what we can! When we arrived at the hotel we were given a one room apartment with 3 single beds for 4 of us. Roughed it through the first night then went to reception in the morning and they upgraded us to a 2 bedroom suite for £20 a night :) The pools here are clean, life guards play attention and make everyone feel safe. The aqua park is great fun and an absolute delight for our two boys 11 & 9. All facilities are clean and working. There is obviously a fairly big building project happening around the hotel grounds but this doesn’t affect on the holiday at all. My biggest downfall and from looking at all other reviews it’s a common thing is the food. It’s so hit or miss I don’t understand. Some evenings I have so many choices of good quality fresh food to suit my tastes. Other nights it’s a struggle to find something sensible to eat. Staff are fantastic and can’t do enough for you which kind of makes the food bearable. Overall. This hotel has more than met the expectations of the cost spent on the holiday.

Pedro Pires

I recently stayed at Sea Beach Aqua Park Resort and, unfortunately, my experience was a mixed one. The property certainly has potential, but there were too many negatives that stood out during my time there. Pros: Aqua Park Staff: The staff at the aqua park are fantastic! They’re friendly, helpful, and always ensuring that guests have a great time. Their positive energy is one of the standout features of the resort. Aqua Park Slides: The slides at the aqua park are a lot of fun and definitely one of the highlights of the resort. Whether you're into thrilling rides or just want to relax, there’s something for everyone here. Shared Facilities: The shared facilities, including the pool area and the beach, are well-maintained and easy to access. It’s great to have options for both relaxation and activities. Fitness Center by the Pool: The fitness center is conveniently located next to the pool, which makes it easy to get in a workout while still being able to enjoy the resort atmosphere. It’s a great addition for those who like to stay active during their vacation. Cons: Guest Relations – Valeria: The guest relations representative, Valeria, was quite disappointing. Not only did she come across as unfriendly, but it also felt like guests were a burden to her. Her attitude made us feel like we were inconveniencing her by asking simple questions, which is a real letdown when you're trying to enjoy your stay. Animation Team: The animation team is one of the weakest points of the resort. They lack structure and creativity, often relying on loud music and just asking guests to clap along rather than engaging in any meaningful activities. I expected more entertainment options and a better overall vibe. Bar Staff: The bar staff, unfortunately, can be rude. On several occasions, it felt like we had to be a bit sharp with them to get their attention or have our orders taken seriously. It’s always a bit disappointing when the staff at the heart of the resort experience don’t seem to appreciate their guests. Outdated Rooms: The rooms are a major letdown. They feel outdated and poorly maintained. There was visible wear and tear in several places, and the overall cleanliness left something to be desired. This was especially frustrating given the price point of the resort. Reception Staff: Similar to other staff members, the reception staff were unfriendly and unwelcoming. They didn’t provide the warm hospitality that one would expect at a resort of this level. Conclusion: While Sea Beach Aqua Park Resort offers some fun features like the excellent aqua park and good shared facilities, the overall experience is marred by unprofessional staff attitudes, outdated rooms, and a lack of engaging activities. With a little more attention to guest service and property maintenance, it could easily be a much better place to stay, but unfortunately, the negative aspects outweigh the positives during this visit. I won’t be returning in the future.

Lynn Jordan

Had a lovely week here. The staff are all helpful and friendly, can't do enough for you. Food was plentiful, as was drink. Didn't go to the entertainment but it sounded lively. Trips are well worth the money. Submarine boat, VIP boat for snorkeling and White Island, and the afternoon/night to the museum, markets and restaurant were great, although the old market was not what we expected and disappointed us. No children with us so we didn't use the water park, but the pool and sea were fine. Take plenty of mosquito repellent, bracelets, plug ins, cream, spray and a watch didn't stop them.

Yuliia Riaboi

Very beautiful resort! The service is great, food is delicious, the animation team kept us entertained all the time! They have great activities during the day and wonderful evening shows! Yesterday they had a white party and we really enjoyed it! They also have lots of pools and aqua park! Great hotel! Definitely recommend!

Eugene Musienko

Fantastic Family Getaway at Sea Beach Aqua Park Resort! I recently stayed at Sea Beach Aqua Park Resort in Sharm El Sheikh, and it was an unforgettable experience. The property is impeccably maintained, with lush gardens and a beautiful private beach offering stunning views of the Red Sea. The animation team deserves special mention for keeping everyone entertained throughout the day with fun activities and lively evening shows. A big thank you to Sunny, who always greeted us with a smile, checked in on how our vacation was going, and offered different activities to keep us entertained. You’re the best! The rooms were spacious, clean, and equipped with everything we needed for a relaxing vacation. The food was diverse and delicious, with plenty of options to suit every taste. The location is excellent, close to many local attractions and snorkeling spots, making it easy to explore the natural beauty of Sharm El Sheikh. Overall, Sea Beach Aqua Park Resort is a fantastic destination for a fun-filled and relaxing holiday. Highly recommended!

Hayley Evans

We stayed in a family room with 2 adults and 2 children. The room is very small, barely enough space to put suitcases away. The room also constantly smells like urine so we had to buy an air freshener, but this doesn't cover the smell. The fridge is old and rusty and smells bad inside. One of the bedside lights is hanging off, but the maintenance team was sent to fix it after I complained. The shower has black mould in it. When I complained, they just said "This is just how it is in Greece". The hotel itself feels generally old, rough around the edges and grubby. The elevator was out of service for a couple of days. The beds were hard and uncomfortable. Didn't get a single good night's sleep. I complained about all of the above and asked for an upgrade. They said they would call me but I never heard anything from them. The food is adequate. Lots of choice on the buffet, but the quality is lacking. The Muses restaurant offers a poor example of Greek food. You're much better off finding a local Greek tavern. The pools are well kept and clean. The view from the 4th floor is beautiful, you can see Turkey. There's immediate access to the beach from the hotel grounds. It's a smooth pebble beach with some sand. The staff are friendly enough, but some of them look very unhappy to be there, especially the bar staff. The kids entertainers are nice and friendly, but the entertainment is basic. The drinks are fairly poor. Sometimes the punch will be made with orange juice, sometimes it's orange squash. The pool bar looks particularly dirty with rusty fridges and mouldy, wet areas. The waterpark is good for kids. It looked safe and clean and my 9 year old enjoyed it. Overall the hotel is disappointing and absolutely not what I would class as 4* compared to other hotels I have stayed in.

Ryan Tamayo

The ambiance here is always inviting and comfortable. The rooms were immaculate and very comfortable. And the staff at this hotel were incredibly welcoming and helpful throughout our stay. Especially to Mr. Rommel Rillera I commend him for his very good service he is so dedicated. And also the food was good and great value for money. I will definitely recommend this place to the people.

Valerie Azarova

Posting review right as staying at labrana blue bay Probably like a lot of people was very concerned to book by reading bad reviews, but honestly can’t name anything negative. It’s amazing for the kids!! The pools are clean and water park is amazing. Rooms are small but cleaned daily. Staff are friendly and kids discos, clubs are good. Right on the beach, yes it’s stones, but as soon as you go a bit deeper it’s sandy, so water shoes a must! Food is not bad, big options for breakfast, lunch and dinner. My picky kids found a lot to munch on. Nice to have early breakfast in the beach restaurant the views are amazing. So don’t be put off by negative reviews and have fun, you get what you pay for as it’s only 3+ stars but I would give a 4 definitely

Callum Richardson

A great stay in a great location that it is near to the airport for short transfer times, amazing food, rooms, service and great entertainment for the children. Before coming we were slightly worried about some of the reviews and after our holiday we can honestly say we didn't experience any of the issues people have previously mentioned. I would recommend this hotel for a holiday to friends and family. Be realistic with your expectations as this is a hotel for families and the majority of activities are designed for children which for us was absolutely perfect. The staff here are fantastic and friendly and the entertainers really made the holiday one to remember for the children. If I was pushed to offer some constructive criticism I would ask for more bar staff on some of the bars - there is 3 in the evenings to choose from and 2 of them only have one person operating them which occasionally leads to slightly bigger ques than other hotels we have been at. However it is still pretty impressive how little you have to wait when there must be at least 1500 guests here. If you have booked this hotel already and have worried when reading poor reviews like me and my partner did, then please do not change it - everyone is entitled to their opinions and ours is that this is the perfect family holiday with a fantastic water park that is managed diligently by qualified life guards. We are sad to be going home and would definitely book again. Thank you to all for a great holiday.

Steven Gascoigne

after reading numerous mixed reviews was a bit worried about the holiday we had booked however nothing to worry about weather was fantastic rooms with sea views perfect 👌 food as in all inclusive gets a bit relative but never went hungry pool extremely cold but lovely I'm this heat..... hotel was always clean entertainment team always made time for us all brilliant 👏 Zeno was a lovely young entertainer so there you go...

Paul Hillsden

We were a little disappointed with our room condition, but as the hotel was fully booked, we couldn't be moved. We understand that this hotel will be undergoing a refurbishment in the not too distant future, which may have something to do with the condition of it. However, the rest of the hotel was fine. The bar area was nice and comfortable, the pool was nice, clean, and warm. The poolside bar was excellently staffed by enthusiastic and friendly staff. The food was of very good quality and variety, and the service at lunch and dinner was exceptional. The people working there really made this place. Always smiling, always friendly, and always ready to accommodate any, reasonable, request. They made us feel very welcome.

Beth Veitch

This hotel is shouldn't be 4 stars it's definitely a 3 star! The pictures they show on their website do not match the rooms in real life. Our towels weren't replaced in the room for 2 days and they don't regularly replace new mugs or fresh tea bags, coffee and milk in the rooms. The Pillows and sheets are stained with make up etc. And they're not replaced the whole of your stay! The pool is the best part of the hotel however they have lights hanging off inside the pool and the children's pool is full of debris and needs to be cleaned regularly. The pool bar staff are brilliant and really friendly. The bar in the evening is very slow and needs more staff for the amount of guests in the hotel. The eveing entertainment is rubbish they might aswell just not bother! The decor is very dated with old manky carpets running through the corridors. I will say the food is lovely and changes everyday so your not eating the same things all the time. This hotel definitely needs to be down graded to a 3 star and stop leading people to believe it's a 4 star online!!!

Charmaine Williams

The rooms need fixing up and a bit of paint their was mould near the air condition ants in the room on the cups in the room so we could not drink from them and thread coming out of the bed sheets hole in the cover. The sevice was good there was always staff at the desk to help you. Entertainment was great loved it the day and evening. Good Location it’s near where you can walk to shops or have lunch or dinner out or go out in the evening to have a drink

Melanie Goodfellow

Although this hotel is a little tired looking in places it is clean. The staff are friendly & even though we arrived nearly 3 hours before the scheduled check in time they allowed us to use the facilities & start using our all inclusive bands straight away. The only thing I would note is that although the pool is very large it has very limited shallow ends. My partner is over 6ft tall & was only able to stand in about 20% of the pool the rest of the pool was nearly 2 metres deep which is not great if you have kids who are not strong swimmers.

Arron Davenport

Me and my wife stayed at this hotel for a week whilst visiting paphos. Tldr; Overall, I would give this hotel 3/5 stars, good hotel ONLY if you get it for a good price like we did. I wouldn't recommend it at all for young couples in their 20s and early 30s or anyone seeking anything other than sun, beach and being poolside. Rooms 2/5: the rooms are dated and not particularly well equipped. The mattresses are firm and the pillows are really poor. The air con in the room works fine, the TV is tiny, has about 8 channels that are all in greek. We got the sea view room and the view was good however depending on which sea view room you got your view could be amazing or awful. Our towels were changed daily and bed made with some light cleaning. Staff/service 3/5: once again it was just decent. The staff don't really talk to you or say much, they're not particularly friendly but not rude either. A very average service throughout. Food 4/5: the food was surprisingly good considering it was included, we got half board breakfast and dinner and both are buffet style. We were both surprised at the quality and the amount of choice. Notably the meat choices for the dinner service. I read a few reviews before coming to the hotel, that the food was poor however it is clear that those people were unrealistic considering this is a hotel on the cheaper side. Drink 2/5: I usually wouldn't write a section just for drink but this is important. They have the WORST selection of 3 beers and 0 cider options which was surprising to me. They do however get +1 star for the cocktails that although do not look great and are not made with any real care, are loaded with what I can only call "super measures" of spirits. Hotel environment. 3/5: once again it was very standard and nothing special. The pool is big with ample seating, there is a standard sized indoor pool and sauna and a TV room with a small TV. There is daily evening entertainment which is probably the worst thing about the hotel. It was either music or bingo or both, and the musicians could have been anyone they pulled off the street, furthermore you have no choice in listening to it and the windows are not soundproof. Local area 3/5: you're pretty far out from the centre of pathos but there are travel options very close to the hotel. There is a particularly good beach spot a short walk away but be advised, other than this beach there is nothing else to do locally that is not shopping or eating. There was no evidence of local crime or scamming going on and the area seemed safe and mostly clean.

Sezgin Balaban

This is my first time at this hotel in Akbük, Didim. The hotel is nice, and the food is great, but what really made my holiday special was the staff. I especially want to commend the lady at reception who helped me swap my room without any issues. I went to the beach every day, and the facilities at the beach are excellent. The pool bar and restaurant offer delicious food as well. What truly sets this hotel apart is the exceptional customer service. The staff are well-trained, particularly Adem, İbrahim, and Özcan from security. They were so friendly, professional, and genuinely cared about helping customers. Their warm smiles and welcoming attitude made a real difference. The shuttle driver also provided excellent service, with shuttles running every 20 minutes between the beach and the hotel. He was always welcoming and delivered exceptional customer service. Overall, the staff’s warmth and professionalism made this experience unforgettable for me. I would definitely recommend this hotel to everyone. The price is reasonable and suits all budgets.

Natacha Attardo

I have been to many 5* star resorts over the past couple of years, and this is definitely not a 5* hotel. The room itself is quite lovely, although the hotel itself seems to not be maintained sufficiently which makes it look rather tired. The WiFi is pretty much non-existent at times and at certain parts of the hotel. The food is very repetitive and seems to be the same frozen foods day-in and day-out. I was even sick on one of the nights from it. Although, overall, we did have a nice stay but unfortunately we wouldn't revisit this resort.

Tatiana Pedro

I felt obliged to write a review. I think people with bad experiences take their time and people with good experiences don't bother to rate. I spent a week from October 9th to 16th with my partner and seeing these before reviews, I completely panicked. I was scared, afraid of where to sleep, what to eat and sad about my vacation.  I'll never believe the reviews again. I warn you in advance, according to European standards, it's not a 5-star hotel. But hotels are rated on the quantity of services provided, not their ""quality"". I paid a price of 600€ per person with flights+transfers+7 nights. (Di vakantie discounter website) And it was spectacular. Although the food was different and I was afraid of it, it was a cultural thing, I had lots of fresh food and plenty of variety. Fruit, desserts, stewed meat... delicious baklavas!!! The hotel welcomed us at 3am and gave us two sandwiches straight away.  They spoke very little English, but enough for us to understand each other. The room was spacious and there were no fancy sheets or fancy things like people expect. I had the basics and a comfortable bed. The sound starts around 9am/10am but my room was further away from the pool, so it didn't bother me at all if i wanted to sleep until late. Activities every night, the pool was spectacular, the spa too and the bus that takes you to the beach, also with another part of the hotel with food and pools, also spectacular. Always and active days, including a lot of families and children's. If you want to relax and enjoy, feel free. Are you expecting a quiet and peaceful hotel? Forget it. This hotel is full of activities and fun! I loved it and intend to return. For the nasty comments about the food, I've attached all the photos I took. I saw lots of staff working shifts of 12 hours. Let's be humble and understand that it's not always possible to exceed our expectations. Be human and respect them. Many of them were exhausted, but they were still there doing their best to make sure we had a good vacation. I'd like to mention that I had the opportunity to go to Kos (Greece) and Pamukkale thanks to the excursion company that was there. It was an incredible experience! I recommend it! Thank you Ramada Akbuk staff!!! See you next year!

II Giedre II

Had a great time, but not a 5 star hotel even in Turkish standard 😄 really liked the town, meals were nice, there's extra sunbeds that you can take if there's not enough free ones. Every 2-3 days there's an interesting show after kids disco ✨

Ro

Horrible trip and would not recommend. Got sick from the food as we only ate here, food poisoning on plane home was horrific. Every night incredibly loud music right outside our room so could not sleep, even with sound cancelling headphones you could hear it loudly. Staff did not care one bit and refused to even consider moving us to a different room, rudely spoken down to by what seemed to be the only English speaking receptionist. Felt robbed of my time and money when I returned home, but very relieved to be anywhere but Ramada Akubuk.

Norbert Synal

for me and my girlfriend is a very beautiful place. Very nice animators, they are very fresh... Jan 2025 This hotel is very nice, very comfortable rooms and very nice people work in here. I think i come back again to this hotel. That's 5 of the 5 points!! The drink and food are very tasty and fresh. That's place have a beautiful beach. have a 3 swimming pool.

Aida Koishan

That's place is my favorite in Egypt! I love it this place! Jan 2025 beautiful hotel close to the beach. Very good food, very nice people and staff, very nice animators. Wonderful days spent in a beautiful place, the hotel is very clean and well-kept. The pools are beautiful and warm. I recommend this place to anyone who dreams of a perfect vocation

Agata Lipniak

We recently stayed at Barceló Tiran Sharm as a family with a young child. The hotel is quite dated but clean, which we appreciated. However, there were some issues during our stay. The handle on the balcony door kept falling off, and our room door worked without needing the key card. While staff sent someone to fix these problems several times, they were not resolved. The staff overall were amazing and made our stay memorable. We especially want to thank Ibrahim, who kept our room spotless and pleasant, and Ahmed from the Kids Corner in the restaurant, who spoke “cat language” to our son and turned our meals into a highlight of the day. The animation team was a mix of fantastic and underwhelming. The boys and Saio were great - very professional and engaging. On the other hand, the brunette hosting darts seemed more focused on her watch than the guests. Natasha in the mini-club didn’t show any interest in entertaining our son, even though we were the only guests there. We had to ask for things like painting supplies ourselves, and in the end, she announced we had 7 minutes left before asking us to leave. The food was delicious and varied, with something for everyone, and we enjoyed it thoroughly. Despite the issues with maintenance and some parts of the animation team, we had a really good stay thanks to the friendly staff, good food, and beautiful setting.

Jonathan G

My stay at the hotel was absolutely wonderful. The rooms are spacious, clean, and equipped with all the necessary amenities for a comfortable and relaxing stay. The food is spectacular, with a great variety of delicious options to suit all tastes. The location is perfect, with easy access to the beach and the main attractions in the area. However, what truly stands out is the service: the staff is friendly, attentive, and always ready to help. A special mention goes to the animation team, who made our experience even more memorable with their fun activities and contagious energy. They truly made each day extra special!

Riham Ebrahim

I truly enjoyed my stay. The beach is absolutely perfect. The food is beyond delicious. The waiters are extremely friendly. Restaurant Manager Mr Bassem kept checking on the perfection of every detail at the restaurant. Animation team is nice and friendly. The receptionists are very helpful. Highly recommended hotel if you are looking for peace and quiet.

don Roper

Nicely laid out, well maintained, well equipped hotel,a tiny bit frayed around the edges but nothing really worth commenting on Staff are generally wonderful and there are enough English speakers for language not to really matter (despite the large majority of guests being French) Went all inclusive and food (especially the veggie options) pretty good and fairly varied menu. Meat/fish dishes were generally pretty bland and prone to being a bit overcooked though. More like a Full Board with limited variety alcohol than a proper All Inclusive. All in all a decent, stress free stay in a relatively central location. Made by the staff (restaurant and bar in particular) and the fact that it is such good value (flight, transfer and a week's stay in January less than £350)

Danny Owen

Mid-way through a stay. The hotel is clean and well staffed. The food is varied and tasty. Love that we are able to have a bottle of wine with our meal. Whilst an Arabic and French speaking country, the staff make great effort to accommodate and generally speak better English than I can Arabic. The entertainment is fantastic - there are events round the pool every day. Plenty of chairs available during November. The entertainment staff all work incredibly hard and with great enthusiasm. Location is excellent for access to the beach and the hotel has its own private area to the right as you walk past the lifeguard hut. If you’ve never been to Maroc, this hotel and staff could be just the introduction you need.

Gary Hunt

I am currently enjoying New Yearat the hotel. Anything lacking in refinement is more than made up for in effort. The staff are wonderful, friendly and cannot do enough to help. The effort that went into NY celebrations was awesome and the feast served was definitely a couple of stars above the official rating. Well done to the entire team.

Adam Lightfoot

The staff service overall is not to be desired. They generally do not want to help guests. The reception staff are rude and help is limited. The meal times are diabolical. Many guests are packed into a small area and takes ages limited. Table services are minimum, requiring much nagging for basics such as cutlery, glasses etc. Food is poor with minimal choice or variations, despite them having "themed" nights. Fresh cooked items are limited and stopped long before service finishes. Generally dirty floors and surfaces. There's only one bar available, except the pool bar through the day. Limited seating area. No outside views other than the complex or courtyard. Balcony is a very small, with only space for two chairs. Nowhere to hang your wet clothes. No room facilities such as kettle or tea making. Housekeeping turns off the electric everyday, meaning anything in the fridge goes off. The beeches far away with the actual beach location for the hotel being much further than expected, at least 15minute walk. No beach bar. Generally noisy atmosphere with loud music constantly, even whilst eating, I.e. difficult to have a conversation. No quiet areas. Would not come back again, very disappointed.

C W

All depends on what you want from your holiday? If your idea of fun is not leaving the hotel eating tasteless non-inspiring food, drinking dodgy spirts and weak larger all day long with some boring entertainment then this place is absolutely for you along with your drunk mates. Wi-Fi is absolutely shocking too! The next door nightclub is a great source of noise early in the morning too, what a lovely treat! Only bonus is friendly waiting staff and the lovely lady who made the enjoyable omelettes in the morning!! There had to be at least one positive.

Matt Lingard

Room with shared private pool was amazing but bed was hard. All staff were really friendly. Food was great. Entertainment was OK but not wow. 5 min walk to the beach through the grounds of another hotel or they can take you down to the beach in golf cart. Reserved section of beach for Sandy Villas Hotel only. Beach Side pool was a nice touch, again for Sandy Villas customers only.

Dana Mokrá

Beautiful and relaxing vacation! Nice and calm environment, always kind and professional personal, delicious food with lots of options, excellent desserts, evening programmes are great, evening with program “Jazz The Two Of Us” was breathtaking. The sea is beautiful, deck chair always available at sea, at swimming pool as well. Pool by the sea is awesome, again nice staff, excellent Prosecco. Everything just perfect, I recommend.

Lorak Jo

Definitely not a 5* hotel, don’t waste your money, lady at reception speaks only basic English and unfortunately nobody speaks German!! Unacceptable as well booked our stay from a German tour operator, you have to go through a different hotel to go to the beach and beach is crowded and you can’t even find space to sit!! Avoid avoid avoid !!!!!

Philip Lane

Excellent service from start to finish from all the staff. Food always good quality with plenty of choice. Tried the Greek restaurant by the beach which was also good and a great place to see the sunset. The Italian restaurant was not as good but made a change. Our swim up room in block 300 didn't get any sunshine which maybe a bonus in August but a shame in Oct. The only other minor faults were towels are bit thin for 5 star and the TV had a habit of switching on a screensaver picture in the middle of the night! cured by un-plugging it. Otherwise all clean and tidy and a perfect place to relax.

Kevin McCormick

This place is amazing and the most relaxed holiday we have ever had, staff could t do more for you & the rooms !! Amazing with great air con , only gripe I would say is the drink choice for the all inclusive, no dark rum or bailleys, only two drinks I like sadly , I prob would have wasted more drinks trying than I would have drinking my choice 🫣 we aren’t big drinkers but with it being so amazing every other area it just lets the 100% slip for me , would I go back? ? No …. Definitely not as it isn’t adult only so definitely wouldn’t go back at those prices , we only paid that price for adults only, I can’t see them getting the same money for families but that’s their issue. I’d imagine it would be £5k for a family for a week, better places for that kind of money 👍👍

Z C S

Mum and I went on holiday here 11-18 October 2024 3 star hotel. Staff polite friendly and helpful Rooms needed air conditioning not just a unit which was very noisy only pool view get the units. Or you can pay 5 euro a day for it. Pool bar was great serves food and you can have any drinks after 11pm you pay shuts at 12am. Entertainment was wonderful in evening and in day also entertainment was great for all. Buffet food in dinning room A lot to chose from sometime it is cold but what do expect when it's a heated unit. Chefs keep checking to replace food quickly Tables get cleaned also quickly

Ste Wilson

My partner and I have just returned from a delightful week-long holiday. The hotel was exceptionally clean, and while the rooms were basic, they met our expectations for the price. The pool area was well-maintained and tidy, with the only minor issue being the inconsiderate behavior of some guests who monopolized sunbeds for extended periods and not using them. We would appreciate it if measures could and should be taken to address this issue in the future. The bar staff was exceptionally friendly and accommodating, and the food hall offered a wide variety of fresh food options, catering even to individuals with particular dietary preferences. This was my second visit to the hotel, and I would highly recommend it and consider returning for a third time in the future.

Jayson Carroll

We are currently on our 5th night. From the very start at check in (we were 3 hours early and they still checked us straight into our room) the holiday has been amazing. Nearly every single drink at the bar is included in the all inclusive, the food selection and quality is amazing for an all inclusive. Our room while it only has a ceiling fan was cool enough to sleep in if you keep the patio doors open and curtains closed 24/7 this is with 29c days. Information given at reception on bus times, prices and what buses to catch and where to change for a trip to the aquarium was so helpful. Lovely pool and getting a deck chair isn't difficult at the end of Sept/beginning of Oct. Most staff speak great English. We will definitely be back!

Michael Parr

The hotel is inland, but a free shuttle is provided for the beach. Staff are friendly and hardworking. I do, however, have two complaints. Jet2 advertise the hotel as a family destination yet there is no gate on the children's pool area which would add a level of added security. We are travelling with 2 toddlers, yet we have been allocated rooms over the smoking area and the pool bar where nightly very loud entertainment does not finish until 11pm. It can be heard even with the balcony doors closed, which also makes sleep difficult as the air-conditioning unit is portable and needs to be vented through the open door! There is a ceiling fan, but this just circulates hot air. We have twice requested quieter family rooms only to be told the hotel is full and there are none available. This is despite an email request before we arrived, and there have been two changeover days during our stay so far. The hotel does not appear to be full, but maybe there are a lot of rooms with single occupancy. I therefore could not recommend this hotel as a destination for families with young children.

Jon James

Great hotel that's why we keep coming back. Rooms clean, tidy and comfortable. Great animation team, large pool area and the all inclusive is excellent value. Be prepared to use free shuttle bus for beach and taxis to main night life areas.