ioana k
Great hotel! Definitely we will come back here. Clean rooms, great food, spectacular view and nice atmosphere.
The minus point was the reception staff, not very helpful. We get there at 7am, and we received the room about 15:30. We didn't received any hotel presentation like time for dinner/lunch/breakfast, no information about what we have in the hotel, no cards for pool towels since next day, when we went sent back to reception to bring our cards to pick up our towels...no communication at all with the reception staff, the said just to wait for our room. The reception staff needs to be more friendly, because this is our first 'impact' with the hotel! And I was disappointed that, the management staff from reception, doesn’t speak English.
Apart from that, everything was great. We planning to come back again, just because the hotel, the food and the view was great!
Iulia Alexandra
It was one of our best trips ever! I personally haven't had such a good experience with a seaside vacation in forever.
The hotel itself is absolutely stunning, I loved its appearance. The staff was so helpful and always ready when you needed something. The drinks at the bar and on the actual beach were amazing as well.
The rooms were very clean and if we ever had an inconvenience, the cleaning ladies fixed it in no time.
The food was also amazing! Although our cultures are different and the style of cooking as well, I think it's impossible not to find something you like. The cooking staff was also preparing some of our food right there so we can see it was fresh.
The beach...what can I say? There was a car always ready to drive us there and no matter the hour you could always find sunbeds. The baristas were also very fun to talk to. They never ran out of anything we wanted. The sea itself was so warm as well.
All in all, we (me and my family) definitely recommend this hotel and my only complain is that the vacation wasn't longer!
Nazzmun Nehar
My family and I visited Turkey this month for a holiday and stayed at the Litore Resort Hotel and Spa. While the hotel itself was beautiful and had all the necessary facilities, our experience was completely ruined by the rude and arrogant behavior of the staff.
We chose Turkey as our destination, believing it would be a safe and welcoming place for us as Muslims. However, we were made to feel like outsiders in what should have been a familiar environment. We encountered several issues during our stay, and when we went to the reception to complain, the staff ignored us and left us standing in a corner, completely disregarding our concerns.
I would not recommend this hotel to anyone. If you speak Turkish or Russian, you might be fine, as these seem to be the only languages the staff prioritize. They spoke among themselves in these languages and favored guests who could do the same. Unfortunately, 99% of the staff had very poor English skills, which made it nearly impossible to communicate effectively.
Our experience at the bar was equally disappointing. Whenever we asked for a drink, the staff would not smile at us. However, non-Muslim guests were served with a smile and treated with much more respect. We often received hostile looks, making us feel unwelcome and uncomfortable.
The most distressing part of our stay occurred when one of the guests pulled out a knife towards my husband. Although four staff members held the aggressor back, they did nothing to ensure our safety afterward. We requested that the police be called, but the staff pretended to make the call and then ignored us for the rest of the day. We were left feeling unsafe and completely abandoned by the hotel staff.
If I could rate this hotel below one star, I would. The way we were treated was unacceptable, and I would urge anyone considering this hotel to stay elsewhere, especially if you expect basic respect and safety as a guest.
S I
The hotel itself is excellent, with great facilities and a comfortable atmosphere. However, we had issues with the elevator almost every day, which is quite inconvenient for an 8-story building. This was particularly challenging for us, as we were traveling with a baby and had to carry the stroller up and down the stairs. While the rest of the stay was pleasant, this problem with the elevator definitely needs attention.
Петко Петков
We were here as a couple, we enjoyed our stay very much. The hotel is great overall, the staff are polite, the rooms and the pool area were always clean. The animation team were very friendly and the activities and games were fun. Shout out to ANTONIO - the head of animation and Polina - they were very friendly and kind to us. Thanks to Emrah from the restaurant team - the best server, great attitude and professional at his work.
My Booking
