Low Deposit Holidays 2025/2026

Double A

We had a 4 night stay at this hotel in Oct 2024. Everything went well from customer service, pools, entertainment and the remaining facilities available to us. The only aspect which lets the resort down slightly is the food. Plenty of options available but in my opinion it was low on quality. Positives were the spacious and modern rooms, spa and wellness centre has some great people there, beach wasn’t too far away, cleaners can be seen all the time, pools and entertainment were good too.

Aanchal Oswal

We had a stay for 4 days, the property had a nice vibe along with the room. The issue we faced was with the housekeeping the other day. I have a 10 months old baby. Except the bed ,, The entire room, its floor wasn’t cleaned at all. Used napkins weren’t picked up and after complaining at the reception , they said “the staff is like that only” showing no signs to help. The major issue was not having options for vegetarian food. People can’t survive only with 2 options for vegetarian food (especially after paying so much where food is inclusive). The staff isn’t that friendly here as compared to other hotels that I visited in Istanbul and cappadocia

Margaret Wood

Do NOT bother staying at this hotel. Toilet and shower stunk for the entire week-stay and when we told them, a cleaner came in and sprayed air freshener down the drains and left. Majority of the hotel speak very little English which was quite unbelievable considering they’re located in the middle of tourism and having advertised as being able to speak English. No communication of what the hotel had to offer, where pick up and drop off points were. Had to figure out everything ourselves. Reception were very blunt and rude, no help at all. Towels always had stains. Food was horrendous, half of it was just salad, no flavour, chicken wasn’t properly cooked. We left behind a valuable item which never left the room, checked all our luggage as soon as we realised, rang them and said nothing was there. Find that hard to believe. On the plus side, had good variety of drinks at the bar throughout the day. Pool had nice views. The rooms were nice and spacious, clean and the location had convenience, located near shops and beach. Overall, the service and food was a downside and would not recommend this hotel

Elizabeth Ekekua

Warning! Don't recommend this place. Went here with my 3 children (1 daughter and 2 sons) When we had arrived, They literally left us to go and put our suitcases upstairs. We only ate their food once and it was seriously cold. One time, one of the staff went to our room without any permission. I locked the door and couldn't open it back. My oldest son who is 11 years old, tried opening it back but couldn't. So i had to call one of the staff to go and fix it and that was when we realised they had broke the door. Horrid place, never coming here again.

Pooya Masoudi

We had good stay overall. Bur our room could be cleaner. Location of the hotel was not bad also wasn’t so good. Good point was there is a shuttle to the their own beach every 30mins. Foods were ok, there were fresh orange juice available at the dinner. 👍 Best part of the hotel was the aqua park. We enjoy it a lot, but don't expect to spend a whole day there. Price were a little bit high.

Ana-Maria Săcară

From the beginning, very far from the airport (2 hours by car) and far from being a 5 star hotel... We stayed in the old building, so everything is quite worn out or outdated. The elevators seem newer but look cheap and tacky and are really small. More important aspects would be the really thin walls and balcony door. We could hear all our neighbours and the loud music from outside until falling asleep. After the party is done or earlier in the morning, you can hear the traffic from the nearby highway through the closed balcony door. The staff try to be nice but are quite dismissive, also they hardly speak English. The food was ok, better than other places in Turkey we've been. The beach is very close to the hotel, there's a neat passage under the highway that gets you directly there. The shore is rocky and the sand is rough, so better wear water shoes. We couldn't enjoy the beach much because there were always high waves. Overall, not worth the money and we wouldn't recommend this stay.

Anton

We were on vacation in Doganay and honestly I will never come back. Small rooms,need to be fixed and refreshed. The food is poor,I wanted to eat one fat and juicy doner,(we are in turkey) but never see him at dinner. Only 1 place for meat and when it comes dinner time all the guests rush for the meat and you need to wait for 10-15 min under the burning sun. The beach like every beach in Turkey is rocks and concrete.. Animators are good.

Kacey B2001

Me and my partner visited for 6 days. We arrived late and were greeted with a warm welcome a staff member helped us to our room and then told us there is a late supper on which we are welcome to go to. The pools were all amazing and some fun games around the pool with the animation team such as water polo and water gym. All the staff were super friendly even tho there was a slight language barrier as we are English and they were mainly German or Turkish. The beach has a lovely set up with a cute swing to take great sunset photos on. Multiple bars to get drinks from and one that is even open till 2am. The evening entertainment was brilliant. They had different acts on each night. The hotel is fairly dated but looks nice for how old it is LOVE the lobby and the rooms are good size and the house keeper comes round every day to stock up and replenish the fridge. The shops on site were great and we have definitely gone away with our moneys worth. Good information In main lobby of things you can do outside the hotel. The only issue we had was the food. We are not really picky eaters but some of the food was not great. Allot of the meat was very fatty and not nice. There needs to be more signs telling you what is what on the all you can eat buffet as if you had an allergy to something especially on the salad bar it has no signs to say what it is. The food did seem to get better as our week went on but I do think the food needs a big improvement as most of the time it was either cold or bland. All round great hotel worth the money and would definitely come back again.

dan macca

If you want a nice friendly 5* hotel This is not the place for you tiles missing from the swimming pool floor,plastic plimps broken around the pool a few staff members really rude. No real first aid to speak of. Will not be going back. I'm only giving an honest view take it or leave it.

Eman Omar

Food is perfect. As a vegetarian I found a wide range of vegetarian dishes which were very delicious . Kids activities are pretty. I just didn’t like the bathroom. Water flow is very bad and toilet paper quality is extremely bad. Otherwise,everything is great .

Diogo Valente

My initial interactions with the hotel were quite disappointing, to the point where we considered canceling our booking. I reached out via Booking.com because, despite the hotel being advertised as open 24/7, we discovered that check-in ends at midnight, and we knew we would be arriving later. Unfortunately, it took several days to receive a response to my message, and we only got a reply after calling them directly which cost us an international call. Additionally, the day before our arrival, we emailed the hotel regarding pool towels. They confirmed that towels were provided but failed to mention that there would be a charge: rental cost of €7 per towel plus a €10 deposit. We ultimately decided to purchase towels from a nearby supermarket for €8 each which allowed us to keep them. A great unnecessary souvenir. This brings me to another point: while the hotel is marketed as all-inclusive, many essentials are not included, such as pool towels, the safe deposit box, Wifi, and the TV remote, all of which require a deposit. As a result, we ended up watching Polish channels for our entire five-day stay. The pool area, where we spent a lot of our time, was spacious, featuring two pools and plenty of sunbeds. Just a heads-up: if you want the best sunbeds, be prepared to wake up early and place your towels! One last point to mention: since this is an all-inclusive hotel, you can imagine that a lot of cups for various drinks are used throughout the day. While there is a significant emphasis on recycling in Tenerife, around the pool—where most of the all-inclusive drinks are served—they use cardboard cups and plates. Unfortunately, there are no recycling bins available. I understand the practicality of using cardboard cups, but from a sustainability perspective, this is not ideal. It could definitely be improved.

Sebastian Sikorski

Hotel is dated but if you want to just sleep in there it's fine. Food is always fresh and tasty. The best part it's sweeming pool and animation team also hotel is very clean. I would come back we had a wonderful time there. Thank you guys

Aleksandra Lipenkova

Not good at all!! Never will come back here and DO NOT recommend. 1st day I end up with nasty food poisoning, but that’s just me. But… food awful, drinks awful, rooms very old and not that clean. No remote - have to pay, no WiFi - have to pay, pool towels - have to pay, round coffee - have to pay. No iron and no kettle no hairdryer. No shower gel miniatures, just bars of soap. No beach near by either. Apart from nice scenery and helpful staff, ppppffffff no thank you.

J B

For a budget hotel this place is fine. The food is mostly edible (although I was served raw chicken one night) but there is not much variety and the food is not replensihed that often meaning there is often items unavailable for a long time. There is a snack bar available throughout the day but it seems like too much trouble to ask the staff to cook something so we didn't eat from the snack bar. The rooms are basic but clean and the cleaners come round daily. They change towels and bedding twice per week but if you want them changing more frequently you have to pay per item. There is no free WiFi and you have to pay extra if you want it. I did not have very good internet signal all around the hotel. The room does not have air con, only a fan, which was fine for us as it was out of season but I definitely would not stop here during the summer season. There is a good size pool which is clean. However the sun loungers are not great. The drinks are very basic and all inclusive finishes at 10:30pm which is quite early. The complex has a nice village feel to it, and like others has said it has lots of potential but requires renovation. The entertainment is very basic but one night there was a live singer who was really good. There was only day time entertainment on the Saturday. There are excellent transport links to bigger areas such as Las Americas, Los Cristianos and Costa Adeje, the bus takes between 30-45 mins and is really cheap. The hotel does not offer late checkout, and despite us arriving late on our first day and missing a day's meals, we were told that the all inclusive would end after we check out in the morning so have missed outon a days worth of meals. Overall for a budget holiday I can't complain because you get what you pay for but I wouldn't stay here again.

Callum Perry

So firstly on arrival greeted by a lovely chap at the desk and directed to our room.upon arriving at the room it was very basic, outdated, not clean and in need of some tlc. INEED OF TLC AND CLEANING Firstly broken tiles on the floor loose fixing for the shower to the wall. Dust on the sides, on top of the wardrobe,shelf’s and bathroom. A side note to cleaning is that on the information sheet your a given they tell you that you will have bedding changed at least 2 times a week where stayed 7 nights and was not changed once but was remade. FEES when I booked this hotel I was under the impression that we would have a few things included as follows Wi-Fi Safe Tv Well little did I know , the safe requires a deposit plus a fee to rent per week. Wi-Fi costs 5€ per 24hours and was rubbish also only one device to be connected per transaction . Tv requires 20€ deposit per week we stayed which only have very few channels. All inclusive The food was not great seem to always have fish on the menu through out the day (not a fan of fish) so barely ate the food included. Snacks are available in the day from the bar but again very limited to what you can have. Drinks are included at the bar from 10:30am - 10:30pm drinks are available after 10:30pm but you have to pay for them. So in all inclusive was definitely not worth it. STAFF staff seemed great and friendly always happy to help so it seemed AREA Area was ok but you will see this when booking so be prepared to travel. DO NOT USE THE BUSSES. So in all I would only stay again if was offered as self catering (which they don’t offer) just to be able to get some sleep but stay during the day due to all inclusive really not being worth it.

Roger Hodgson

More of a hotel resort than just an hotel. Surrounding area is a concrete jungle like most over developed December sunspots. But hotel and staff are excellent - cannot be faulted in my opinion. Hotel refurbished over summer 2024 and so is pristine throughout

edvin segin

This hotel was perfect for my good friend who is from out of the country and had not been to Spain. He was treated with the upmost respect, the rooms were clean, the service was very friendly many thanks to Jacob for great aqua gym and customer service . My friend and me enjoyed the city, which was a 5 minute walk away. And we felt very safe going there. The reception there, was exceedingly helpful, kind, and efficient in helping us with the check in matter many thanks to Lisa. The only issue was lack of food variety . As part of my job, I travel around the world, and I was very impressed with AluaSoul Costa Adeje!

Naomi Williams

I felt the need to write a review as it’s newly renovated it could be useful. I think the other comments that it’s a mid range 4 star is quite accurate. The areas that have been renovated are lovely, the initial frontage, reception, lounge area and bar are lovely and stylish. Pool was great sunbeds nice despite being plastic and the main photo of the newly opened hotel shows posh wooden ones (so bit cheeky really). Pool lovely, it’s a simple pool but just right to cool off when you’re sunbathing. Pool bar is nice to have, food wasn’t good at all but we enjoyed a beer etc. Breakfast we thought was excellent, they change things up a little each day and never waiting, loved freshly fried eggs. Only improvement would be fresh orange juice as the juices were not nice. Also for anyone going, the black coffee is bean to cup but the cappuccino isn’t, it’s like sachet coffee and doesn’t come from the beans. I wish I discovered the espresso was nice coffee sooner. Also poached eggs be nice but that’s being fussy. Room was lovely, large, air con worked very well, everything you needed. We had superior double. The daily cleaning was excellent and cleaners very nice and considerate. Agree that the lack of ventilation in bathroom is a bit of an issue but we left door open and opened balcony door. Evening entertainment was high quality I thought, singers excellent. We don’t usually watch entertainment but we’d come back after an evening out and hear it and enjoyed it so much we stayed, some better than others ofcourse but was nice to have, enjoyed a wine or a late night whisky whilst watching them. Location is fantastic. We surf so you perfectly between las americas for surfing and also walking distance to fanabe and playa del duque which is a lovely beach. We found nice restaurants between 5-20min walk each evening. My main issues/ thoughts are that the areas that have been renovated are quite a different style to the old hotel parts so you really recognise the parts that feel not done and a bit empty so I think it needs a little further investment. Some drinks were bad, my Aperol spritz particularly awful (made with cava not Prosecco and soda water stale). Also the gym is terrible, the weights are what you put on a bar without a bar 😂. The running machine shook and the chain on the rower was rusty. The gym is fine, painted, good flooring and mirrors so I think they’ve just put the old equipment in and hopefully they will renew them as I would have loved to go daily. However the room, the location and the breakfast would make me return to this hotel. If they just improved a few things and the reception staff a little more welcoming it be great.

David Kubíček

AluSoul Costa Adeje on Tenerife is truly a gem that exceeds all expectations! This hotel offers a perfect combination of luxury, comfort, and an exceptional atmosphere, making it an ideal destination for relaxation and enjoyment. The rooms are spacious, modernly furnished, and always impeccably clean. The beds are extremely comfortable, ensuring you’ll rest like never before. The staff is incredibly friendly, helpful, and professional. From the receptionists to the restaurant team – everyone goes above and beyond to make guests feel welcome and provide everything they need. When it comes to dining, the hotel offers a variety of delicious dishes that will delight even the most discerning gourmets. The breakfast buffet is abundant and filled with fresh ingredients, while lunch and dinner are unforgettable experiences thanks to the creative menu and local specialties. Moreover, there are plenty of activities in the surrounding area, from beaches and water sports to beautiful nature excursions. The hotel’s location is another big advantage – right in the heart of Costa Adeje, just a few minutes’ walk from stunning beaches, luxurious shops, and restaurants. Overall, AluSoul Costa Adeje is a place I highly recommend to anyone looking for an unforgettable holiday. You’ll feel pampered and leave with the feeling that you’ve experienced something truly special. If you’re planning a trip to Tenerife, this hotel is the number one choice!

matt bradders

Pros Great location, spectacular sea view Beautiful hotel, if a little run down Room had everything I needed apart from milk A comfy bed and an awesome shower Cleaned everyday Cons There was no air conditioning (despite advertised) I asked to repair 4 days, on the 5 th Nunes tells me Spanish law has banned it. No fan Fire alarm went off 4.51 am Receptionist could improve their attitude Certain areas still being renovated

Gabor Stiblo

We visited the Martinique Hotel in late October during the off-season, which, in hindsight, wasn’t the best choice. The weather was quite changeable (mostly rough), and most shops were either closed or empty, so I’d recommend avoiding this period if possible. That said, the hotel did its best to make our stay enjoyable despite the conditions. The Halloween celebrations were particularly entertaining, with the staff dressed in costumes and scary makeup, and the feature pool above the reception transformed into a "blood bath"—a creative touch we absolutely loved! The staff were friendly and welcoming, with the receptionists being especially helpful and enthusiastic, particularly the Hungarian lady. One suggestion for the management would be to reconsider the breakfast offerings. It felt as though the hotel had sacrificed its culinary heritage for Western tourists, as I rarely came across traditional Spanish dishes, which was a shame. I believe tourists would appreciate the chance to explore local flavours. However, I should note we didn’t try the dinner, which might have included these. Overall, I was happy with the hotel and would recommend it, even though the weather during our stay wasn’t ideal.

M K

Clean and spacious room. Very nice staff. There is direct bus from the airport to the hotel (bus stop it 2minutes walk). Generally nice hotel located close to the beach, local shops and restaurants, but if you are looking for calm and relaxing accommodation, look elsewhere. Food below average, everyday the same stuff: - For breakfast watery baked beans, some eggs, sliced cheeses and sandwich meats, chopped veggies. - For lunch and dinner dry meats drawn in sauce, which in fact didn’t help to hide how poorly made the food was, chips, mash potatoes, vegetables and salads. Nothing of the food was ever seasoned. It seemed that the meals were supposed to be adapted to the English part of the guests, but I heard that even they complained. During our 10nights stay, I believe, only once there was a themed cuisine, and food then was actually very nice. Restaurant maintained very clean. Still, we ended up eating outside the hotel. Due to the new laws 3 alcoholic beverages were provided during the lunch and dinner. Any additional needs to be pay for. For me not really all inclusive, but I don’t blame hotel here. No free access to the coffee or tea, it’s provided at the bar and often it was necessary to queue up. I don't recommend it, simply because of the terrible food.

Curly Goose

Food wasn't to my expectation, I've paid less for holidays and had much more choice, it was 2/5 at best. We ended up having to swap rooms due to the ceiling leaking in the bedroom after a storm. Service/people was probably the best bit, can't really fault any of the staff there. I wouldn't rate this place If you're travelling with kids, no entertainment on an evening, no kids club.

Daisy Harris

This hotel has great staff and is in a good location. Sadly that is all the positives. The food at lunch and dinner is dire. No salad dressing and all meat except pork served on the bone and fatty! Very little flavour to the dishes and the chicken noodle soup tasted of pasta water. Limited choice and did not see any vegan options at all! The breakfast is the better meal but some of this is served cold and burnt. The rooms are spacious but shabby and the cleaning team do not clean! The beds are rock hard and for some reason our third bed was not even made when we arrived at 2am! The pool does not open until 10am so you are not even allowed out there to enjoy the morning sun before this time. Many of the sun beds are in the shade so if you want a sun bed in the sun at 10am, you have to do an Olympic sprint to secure one. We booked before the law changed on the 1st June so we were not privy to the full all inclusive (no one thought to mention this) and we were not even asked if we wanted to upgrade when we arrived (we wouldn’t have bothered and preferred to spend our money in the resort). Frankly this is a three star hotel at best and the price should reflect this. Would not recommend and will not be returning!

Jordine Hamilton

Situated a short walk to the beach, lovely light and airy hotel. Enough space for all. No scrambling over pool chairs in the morning! The rooms have a safe and fridge but they need a kettle, TV had quite a few English channels and clean towels provided everyday. Just wish we had a sign on the door to ask the cleaning team to change bedsheets. Lots of choice for breakfast and dinner including soft drinks. Alcohol had to be bought at the bar but you do need to spend a Euro for a cup when by the pool area. Lots of friendly staff and happy attitude every day. Really lovely stay x

YJ W

Just had a 5-night holiday with two young children 3 and 6 in late October 2024. What I like about this place: 1. WiFi available on beach (but the coverage is not great) 2. Great view 3. Good ice cream and milkshake from 1100 to 1800 everyday. 4. There is real coffee from the coffee corner 5. The hotel offers a good value one day boat trip to some great places to swim and casual dive. 6. There is a path by the beach - great for relaxed and quiet walks to two nearby towns. 7. Take away from food court is handy. What I dislike about this place 1. Quality of food is not very consistent - two dinners basic and nothing special and two dinners above average. 2. There is a long queue everyday during dinner time. 2. No food between 2100 and 2300. 3. Gym closes at 2100 and opens at 0900. No chance for a morning or evening workout. 4. Uncomfortable beds and pillows 5. Kids club is basic and can only take 4+ 6. Lots of mosquitoes by the three outdoor pools. Overall, will I recommend this place to friends? This place is not perfect but can be shortlisted. Will I return in the future? Probably no.

Allen Pang

Nice sea facing rooms at extra, otherwise, inside road facing road are not bet. Nice staff, shame that English are not great at Customer relations, I mean why put them there if they cannot communicate with most European visitors. Allen inclusive restaurant have sufficient selections of food at reasonable quality. The combination could be a bit strange on certain days but should be able to find something nice. Breakfast is the weakest as there is no Pork at a Muslim country understandable but it's just repeat different varieties of tomato, cucumber and cheeses. However, bakery was great, nice bread and pastries. Main meals are OK, but the deserts are dire, all looks good not not much flavour, just sugary. However the local Turkish deserts are very nice and so they should be. Overall, 3 to 4 stars. Oh, air conditioning in rooms are weak, have to keep it on all day even when not in room. Best bit that saved the hotel are the private beaches.

Hannah Patton

We had a fantastic week at this hotel, visiting at the end of the season with our two children. It is quite a shady spot, so I imagine in very hot weather it is perfect, but at the end of the season the pools were quite cold. However, the sea was lovely for swimming and there is a good indoor pool with a great Turkish spa. Some reviews don’t rate the food, but we thought it was fab. Loads of choice, all cooked well and very tasty. When it’s busy the buffet area could be quite crowded. The rooms were clean and comfortable, and our bathroom looked like it had recently been re-done. Great shower. There isn’t a beach, so for young children there isn’t an option for playing on the sand and paddling. We didn’t use the kids’ club but it didn’t look very inspiring when we visited. Entertainment in the amphitheatre was ok but not much on as end of season. Imagine it’s much better in height of summer. We opted for the Asian meal as our a la carte option - I strongly recommend not to do this as it was quite bad. Of course we should have gone for Turkish in Turkey! Staff were kind and attentive, the kids loved our waitress Eva. Overall we loved this hotel and would recommend.

Efrosinia Cretu

We recently stayed at this hotel, and it was an incredible experience! From the moment we arrived, the staff made us feel welcome and well taken care of. The variety and quality of the food were outstanding, offering delicious options for every meal. The drinks were wide selection of cocktails, wines, and non-alcoholic options. Girls for the Coffee Corner 👍👍👍excellent coffee The hotel's amenities were fantastic— beautiful pools, a clean and well-maintained beach. It was so relaxing to know that everything was included, from meals to entertainment, without having to worry about extra charges. Our chose family 2 very spacious rooms,the housekeeping service was prompt and thorough, ensuring we always had a comfortable and clean space staff at the all-inclusive hotel truly made our stay exceptional. From the moment we arrived, we were greeted with warm smiles and genuine hospitality. Every staff member we encountered, from the front desk to the restaurant servers and housekeeping, went above and beyond to ensure we were comfortable and well cared for. The service was consistently outstanding. The restaurant staff were attentive, quick to accommodate any special requests, and always provided service with a smile. The entertainment and activities staff were energetic and made sure guests had fun What really stood out was the personal touch - staff remembered our names, Especially Sherhan very king and polite quick to help us every time preferences, and were always available to offer help or advice with a friendly attitude. Their professionalism, kindness, and dedication to guest satisfaction made our experience unforgettable. We felt truly valued throughout our stay, and it's clearly We recommend this Hotel 1000% So we will be back

Sharon Rutherford

Beautiful location, clean and tidy, as a veggie/pescatarian I loved the food, so much choice, the salads are devine. Always somewhere to sit on the beach/pier. Saw some fab acrobatic shows and enjoyed the boat trip from the hotel. Hotel a bit old fashioned but that's not an issue for us. Our grandson had a wicked time. We would return. Would be great if the hotel could supply reusable cups and water chillers rather than water in plastic bottles.

Christopher Peters

Excellent in all areas, the rooms were cleaned everyday other than Friday (day off) rooms had everything you need for a family holiday. The grounds and upkeep were absolutely stunning. All staff we encountered were friendly and pleasant, nothing too much of an ask. The food was excellent and full of variety. The pools, absolutely beautiful along with the water park. If you are looking for a fun packed, family hotel then look no further, this place ticks all the boxes.

Stuart Platt

Came here for Xmas holiday and was shocked at the state of the place . Pools was freezing 🥶 and the food was not that clever had chicken sausages. Instead of pork ones on the breakfast, my autistic stepson was sick for 2 days and had the runs after eating his lunch. I felt like I was back in Manchester with the people staying here. we were relaxing by the pool, and there were all sorts of types arguing, getting pissed and letting their kids just run amok around the place. Also a canopy snapped and fell on my sister in law staff just wasn't bothered they can't cope with the sheer volume of people here maids don't clean rooms properly and are just rude when asked also my stepsons earphones went missing out of our room and we couldn't find them.We come to Lanzarote every year for Xmas and this hotel is by far the worst we have stayed at. On the plus side, the waterpark is great for the kids and adults too.Would not stay here again, I'm afraid to say

Amy Bone

Great family holiday. Not posh and fancy but everything you need for a good time. Rooms spacious but basic, good variety of meals every night, with theme nights. The flambe bananas were amazing. polite staff. Good location to different trips/experiences. Kids splash park is everything you need to keep the little ones entertained. Kids entertainment is repetitive but they enjoy it though. Some of the beds are ridiculously hard, which has meant I've had minimal sleep. We've had 1 cockroach in the room, but look at the environment we're in, it's to be expected. Overall if you're looking for a nice family get away, this is for you. If you want loads of entertainment and luxury, this isn't for you.

Sarah Morgan

Just returned from 10 days here all inclusive. The location is lovely, 20 minutes walk from a small beach. There is also a volcano walk directly across the road. The AI food becomes very repetitive, for example, we had Chinese cuisine 3 evenings over 10 nights. Snack bar offers burgers, hot dogs, fries and salad daily. Self service hot drinks and soft and ice cream is convenient. The rooms are basic but all you need for a base. Cleaning is patchy. Several occasions had to ask for towels and bed sheets as they hadn't been left or the beds not fully made up. There was dust from the air con unit that stayed on the floor for days, and with no sweeping brush in the room was unable to clean small messes yourself. I was grateful for the wipes I'd packed with me. If WiFi isn't included with your booking I wouldn't recommend paying for access in your room, it's not great and you have to be sat close to the router. Didn't reach the bedroom or sofa beds. The hotel itself is good. You do get the typical over indulgent AI guests, and these seem to be the ones that leave the mess around the pool areas e.g plates and cups. The water park is great fun and a lovely addition for young and old. However, the floor around the slides and the steps are very slippery. The same goes for around the pool bar. Would I return. No, but we didn't have an awful time, we did enjoy it whilst there. Just a few things as mentioned that puts me off.

Alan bainbridge

A very average 3 stars. It's not a bad place, just a bit run down. Situated just too far from town for a quick shop. Costs around 4-5 euros in a taxi. There is a small supermarket next door which has a good selection but quite expensive. The hotel grounds are nice but can get messy with paper cups and plates. The rooms are okay, however they're very used. The small coffee tables in the living room aren't very child friendly though, as a few heads were banged often. The cleaners don't take any care with anything left on the floor. It will be thrown into a corner, or brushed under the sofa/bed with the rest of the rubbish. Very dusty floors, the air con unit kept leaking water over the floor, there's no dedicated second bedroom (just a sofa bed). Most of the staff seem quite resentful of the customers. They're not very chatty or helpful. There are a few exceptions though. The food is definitely catered to a typical English audience. Fry up for breakfast, Burgers for lunch and Pizza for evening meal. The food is probably the most disappointing part of the hotel. The restaurant can get very full and very messy. The water park is separate to the hotel but is accessed from the hotel grounds. Towels tend to be placed on sun loungers from around 6am but still some choice from 0730. The kids pool is the best choice for smaller kids, or if you want it a bit quieter. All in all, it's disappointing for the money paid. There are just too many people for the size of the site. Very popular with the 'Stone Island Crew'

Jose Luis Vila Onieva

Terrible Experience- Avoid this Hotel If you want to spend your holidays in a place with terrible food, terrible drinks and very poor service and attention…then book your stay at Stella Gardens. But i’m sure your family and friends deserve something better if you have travelled all the way till here. Avoid wasting your time and money.

Judy Weston

Returned home on the 20/11/24 from 10 nights stay. This was our 2nd visit within 6months and oh boy it did not disappoint, staff were as friendly as we remembered. Great food with plenty of choices and it was so nice to have more fresh fruit and salad available this time, the hotel was busier but made no difference to serve or waiting times, infact the staff kept the hotel running very smoothly. Hotel is kept immaculate, the ground staff do such an amazing job. Can't wait to return again next year.

JaeHwa Jang

It was a bit busy season so that everything was late. We'd paid for premium but till I raised an issue, the reception didn't give me the upgrade. Also I understood the reception was busy all the time, most of them were really helpful but ONE wasn't. I was very offended and had a complained, but she wasn't change. No bother. Room was clean itself but bed was a bit smaller than normal. Resort was big enough so many place to play. Food is under expectation. 😱

Elaine Holden

Just returned from here (19/11/24) not a 5 star hotel the room was lovely cleaned each day with fresh towels FOOD what can I say did not cater for anyone unless you were russian all I had was fried egg and bread for breakfast and chips and bread for lunch and dinner we went to the Chinese the food was cold the Italian was hot & enjoyable views of the gardens were lovely the pools caters for all lovely and clean, the beaches was fine lots of entertainment for all but you had to be early to get a bed the shops around the two hotels were ok but shop keepers were pushy. Come to checking out time at reception they tried to charge us for two key cards we were only giving one reception staff need more training on how to be polite. In all not what we expected ( poor really)

Dave Corry

Not 5 star as advertised, more like 2 star. Food was terrible, whole family had upset stomach every day. All family's are placed at the very far end of the complex which is a 15 / 20 minute walk up hill just to get to reception or the restaurant, not good when you have young children and the temperature is over 40 everyday. Not for families with young children, nothing to do for kids during the day. Night time entertainment is some guy playing YouTube videos on a big screen and a 20 minute sing along for kids, and that is it. All inclusive selection of drinks is very poor and limited, anything decent you have to pay for. Wifi cost £100 for two weeks, don't even pay that much at home for 4 months of broadband- shocking! The male staff on reception during the day are unhelpful and very rude. They have an on site shopping mall in the reception which is just an over priced corner shops selling milk for £7.00 for a small carton and a small bottle of water for £5.50 rip off! Only positive is the staff who work on housekeeping, do an amazing job, and will go over and beyond to help you with anything. As for location, the complex is built next to the sea with nothing around for miles just sand and waste land, so no sightseeing if you wanted to explore the local area. Don't waste your money on this place and book somewhere else.

Aleksandra Pa

I spend 9 days with my family on all inclusive. The hotel was very nice and spacious. The food was good and the service was also very nice. The choice of food and drinks was impeccable. A big plus is the sunbeds on the beach and a small bar, a very nice way to spend time. The downside is that most of the activities were conducted in French and not always translated. The hotel is generally worth recommending .End of season lots off sale and much more quiet. Weather 23 degrees and not much sun in that part of Create.

Michal Lushi

We had an exceptional stay at this lovely hotel! The dining options were impressively diverse, featuring a wide variety of meats, fish, side dishes, vegetables, fruits, desserts, and delicious ice cream. The restaurant, with its cozy atmosphere and stunning sea view, was a highlight of our experience. Access to the beach is very convenient, The beach area was pleasant, with sun-beds available. The hotel maintained two beautiful pools, both featuring a lively atmosphere with music and breathtaking views. There’s also a designated shallow area for children, along with a gaming room to keep them entertained. The staff was friendly and engaging, providing excellent service - multilingual, speaking German, French, and English. They were incredibly welcoming, always smiling, and eager to assist in any way. Overall, we had an amazing time and highly recommend this hotel for anyone looking for a fantastic all-inclusive experience!

mrvinov

I was with my partner on a week's holiday, I definitely do not recommend this hotel if someone suffers from asthma. The entire hotel smells incredibly of chlorine, which made it hard to get out of bed in the morning plus a sore throat. I will also add that people using wheelchairs or the physically disabled will have problems getting to the hotel or moving around on its premises. Apart from that, the hotel is really nice, nice views and we got a nice room (for an additional fee of course). Hotel service at a high level so there was nothing to find fault with. Animation only in French so if someone wants to go to this hotel with children, please keep that in mind. The drinks at the bar were very weak, the wine from the restaurant was much stronger, strange. Souvenir shops at every turn are a big plus, two supermarkets right next to the hotel are also a plus. The sea is about 200 meters from the hotel, so very close. Greetings to the entire hotel staff and management! 🩵

Simone Klyeisen

It was a perfect stay ! Absolutely fantastic staff, makes every single wish become reality. Service was really great in every single language. Food was really amazing, they offered a big selection of traditional dishes and absolute tasty classics. The rooms were cleaned near to perfection. Every day off our stay. Absolute 10/10, would totally recommend to everyone.

Nella Pompová

We were at Mitsis Bali Paradise for a week, from Sunday to Sunday. Everything was fine. The food was good and very tasty. The only thing that did not suit us very well was our room, it was not spacious enough for us. I want to praise the hotel staff, at the reception, at the bar, at the food, everyone was pleasant and helpful. Near the reception you will also find a shop where you can buy souvenirs or something you forgot to take with you.

Bronagh Moore

Great value in all inclusive. Place is spotless, plenty of beds by the pool (although it's a quiet week). Staff are really friendly, beds are comfy. They gave me my requested apartment. The facilities are great. There are two pools as well as a gorgeous little one for kids. Location is also great. Entertainment guy is also super.

deborah clarkin

Just back from a week here and it was great! Food, staff and whole resort was perfect. We had a balcony room, air-con and cleaned daily. The pool, food and bar areas were all clean and tidy. Entertainment every night. We ate most days here except 1 night and had lunches out but food was plentiful and tasty. Staff friendly and helpful. Would definitely go again

Lisa Sheehy

Wonderful clean hotel. Just back from a weeks stay with my family. Amazing staff including the gardeners, caretakers, waiters, cleaners, reception staff, entertainment staff etc. All so helpful and kind. Location is great. So close to a local park with climbing walls, gymnastic bars etc. Food was always fresh and cooked well. Not many vegan options on the themed nights but that's standard for all inclusive menu. Highly recommend.

Peter Tremayne

Great food. Lovely, friendly staff. Great pool. Good air-con. Comfy bed. Only downside is: very thin walls. Can hear neighbours talking.

Mark N

Just come back from a great week at Arena Beach, yes it's a little dated in places and some wear n tear as you'd expect with a busy apartment complex but we have nothing really to complain about , food was varied and mixed and we enjoyed every meal we had, the drinks on offer were great . I would recommend you take a plastic pint cup with you as they charge you 1euro to rent a small cup for the day but we took our own and used them . The rooms are small.and basic but very clean and they have you all need, excellent WiFi and air con. Maid service is 5 days a week . We were based at the bottom of the complex by the smaller pool and splash pool which is much quieter and more relaxing than the main pool, some sunbeds are claimed by towels by around 8am but still plenty available . The staff are all friendly and very helpful . If your after a small, friendly place to stay with nice food and a good location to walk into the local town then stay here, you will find little marks here and there but your not staying at a 5star luxury resort. We thoroughly enjoyed our stay.

A Patterson

Friendly service in a beautiful location let down by poor alcohol and even worse food. There is also no access to the sea walking in from the beach. If you want to swim in the sea then this is not the place for you. The staff and service were good. Clean rooms everyday by happy staff who take pride in what they do. Aside from the weather this is probably the best thing about the resort.

Donna Dark

We had a lovely stay in the hotel. Very clean and tidy. Our cleaner Ahmed for our room 4253 was so friendly and helpful and made our rooms up to perfection. Delicious food and beautiful views. Will definitely be back.

Ina Todorova

Absolutely wonderful hotel, rooms, staff, pools, and restaurants all fantastic. Sunbed drinks service a great luxury. All staff going above and beyond. Four pools and front line beach. Very clean. Delicious food.Cleo Gym and Cleo spa is a must visit. Highly recommended. 10 out of 10!!

Marilyn Seremak

We stayed at the cleopatra luxury resort and the experience was wonderful. The staff was amazing especially Ahmed who worked in the main restaurant and Kerolos who works on the beach. The room was nice and tidy, the food was great and, we really enjoyed our stay there. The spa service was fantastic we will definitely come back again.

محمد اشرف

Very bad and boring resort. The food hall is so small and it offers limited choices of Food and the staff attitude is so unprofessional. The sun beds weren't available unless you came very early or otherwise you wouldn't find place on the beach and at many days the floating bridge was closed so you can't swim. The only good thing was the rooms which was large and well equipped. I would advise you not to come here for this price you can find better resort .

Sanne

Great! Everyone is very friendly and helpful throughout the resort, we had beautiful weather (beginning December) and fun trips were made from the resort. Rooms are neat with good beds and pillows. Service in the restaurant, at the pool and at the beach is also top notch, you are well taken care of. Would definitely come back here again. Besides the resort and some trips there isn’t much to do, but the resort has lots of thing to make sure you enjoy your time . Would not recommend if you like to explore a lot

Theo Hensen

The stay was amazing and loved the variety of food available in the resort which gave plenty of options to choose from. there are only two items that require improvement. 1. Guest relations team need to be more welcoming and keen to assist all nationals approaching them. 2. The quality of the alcohol (beer and spirits) need to improve as these, extremely cheap options, can cause major digestion problems.

Vlad S

Thank you for the best service and food experience! Our family had a great time in your resort. All deserve 5 stars, food, personal, cleanness, pools, waterslides. Keep up the good work!

Renate Bota

Price/services/quality ratio I would give an 8 out of 10. Minus points: the room was small, the bathroom was clean, towels and linen always changed on time. The food is tasty, the drinks the same, the bar boy Mohamed 10 out of 10 super service. Unfortunately, we had a small problem with the room until we managed to talk to the manager who solved our small problem. Another minus would be the beach across the road.. However the boy who served us on the beach again left us a good impression Karim. We chose one of the evenings to go out to a party in Hurghada with the entertaining team. Disappointing unfortunately.. we arrived at the said location and found ourselves alone in a crowd of strangers. All in all, I would recommend the hotel for families with children because almost all the action is centered around them.

Heidi Simor

Nice hotel with great food but on the downside, to get to the beach you have to walk a lot, cross a busy 4 lane road and there are no corals nearby for snorkeling. The sunbeds are overcrowded. If you are looking to relax by the sea, this is not your place. The pool area is awesome for kids and there is great music. However, the bigger pools are cold. You have to pay extra to use the sports pool and cap.

Ash Rated

Me and my partner stayed here for 10 nights and loved it here! We plan on returning next year! The room we stayed in didn't have air con but we survived and the bed was two singles out together but it wasn't too bad. The views from our balcony were amazing though! We had all inclusive food and drink and it was so worth it, the food was well cooked and freshly topped up regularly. The drinks were all self service, including the alcohol!

Abbey Smith

went on a seven day all inclusive holiday with my parents, little brother and partner in August 2024 and I was one of the best holidays we have ever been on. This hotel was absolutely amazing. Before going I saw some not so great reviews and my experience proved them review wrong. The buffet was always fully stocked with all foods during the meal times and there were many options to choose for especially for my partner who is a very picky eater. Between meals you have a snack bar which is also set up buffet style. The view from both pools and rooms was absolutely beautiful. The bar was all self service when all inclusive so no need to wait in long lines when wanting a drink. The rooms were very clean and comfortable and were cleaned regularly, unless asked otherwise. The staff were very respectful when you didn’t want them to go into the room and still offered clean towels and to take the bins out for you. Overall our experience as a family was absolutely amazing and we will definitely be returning.

Rasmus Jensen

Great view. Overall decent experience, however cleaning was nonexistent with dust bowls in every corner. Breakfast buffet is good but the dinner is embarrassing. We fortunately did not have all inclusive, would suck to eat that every night. Frozen pizza for 12 euros. The gym is nonexistent as well if you plan on doing any training. 1 fictional machine for strength training.

Daniel Readman

I went to this hotel with my family and it is one of the best places I have ever stayed it, the location is lovely and I love the way that the hotel is build as the views are lovely too. One of my favourite parts of the hotel are the balcony’s as they are massive and always gets sun. The entertainment is brilliant as they have stuff on for all ages which we all enjoyed. The food is good and it has wasn’t too busy. For us we managed to get a sun bed everyday which wasn’t a struggle, There is a lot of steps in this hotel but there is a lift for anyone who needs to use it, the lift can be busy but it wasn’t a problem for us. The Europa centre is only about a 5 minute walk from the hotel if you fancy going out for a meal which we did some nights and it was great as they have shops there aswell. Overall I would definitely go again and I would recommend this hotelto anyone considering going to Gran Canaria.

Mrs_Stead 00

We've stayed here for a week and I can honestly say we've had a lovely time. Rooms are clean and towels changed every day apart from 2 days which we were told about. Bed linen was charged mid week, which was nice as it was so hot! No air conditioning but we had 2 good ceiling fans and they are midway installing air con. Food was average but a good choice each day for breakfast and dinner. All staff are pleasant and friendly especially the waiters, who were constantly tidying and making sure we were ok. All in all a pleasing stay! 😁 We were informed before our holiday that they were having building work done but we didn't hear anything and it didn't affect our stay at all.

Z C S

Mum and I went on holiday here 11-18 October 2024 3 star hotel. Staff polite friendly and helpful Rooms needed air conditioning not just a unit which was very noisy only pool view get the units. Or you can pay 5 euro a day for it. Pool bar was great serves food and you can have any drinks after 11pm you pay shuts at 12am. Entertainment was wonderful in evening and in day also entertainment was great for all. Buffet food in dinning room A lot to chose from sometime it is cold but what do expect when it's a heated unit. Chefs keep checking to replace food quickly Tables get cleaned also quickly

Ste Wilson

My partner and I have just returned from a delightful week-long holiday. The hotel was exceptionally clean, and while the rooms were basic, they met our expectations for the price. The pool area was well-maintained and tidy, with the only minor issue being the inconsiderate behavior of some guests who monopolized sunbeds for extended periods and not using them. We would appreciate it if measures could and should be taken to address this issue in the future. The bar staff was exceptionally friendly and accommodating, and the food hall offered a wide variety of fresh food options, catering even to individuals with particular dietary preferences. This was my second visit to the hotel, and I would highly recommend it and consider returning for a third time in the future.

Jayson Carroll

We are currently on our 5th night. From the very start at check in (we were 3 hours early and they still checked us straight into our room) the holiday has been amazing. Nearly every single drink at the bar is included in the all inclusive, the food selection and quality is amazing for an all inclusive. Our room while it only has a ceiling fan was cool enough to sleep in if you keep the patio doors open and curtains closed 24/7 this is with 29c days. Information given at reception on bus times, prices and what buses to catch and where to change for a trip to the aquarium was so helpful. Lovely pool and getting a deck chair isn't difficult at the end of Sept/beginning of Oct. Most staff speak great English. We will definitely be back!

Michael Parr

The hotel is inland, but a free shuttle is provided for the beach. Staff are friendly and hardworking. I do, however, have two complaints. Jet2 advertise the hotel as a family destination yet there is no gate on the children's pool area which would add a level of added security. We are travelling with 2 toddlers, yet we have been allocated rooms over the smoking area and the pool bar where nightly very loud entertainment does not finish until 11pm. It can be heard even with the balcony doors closed, which also makes sleep difficult as the air-conditioning unit is portable and needs to be vented through the open door! There is a ceiling fan, but this just circulates hot air. We have twice requested quieter family rooms only to be told the hotel is full and there are none available. This is despite an email request before we arrived, and there have been two changeover days during our stay so far. The hotel does not appear to be full, but maybe there are a lot of rooms with single occupancy. I therefore could not recommend this hotel as a destination for families with young children.

Jon James

Great hotel that's why we keep coming back. Rooms clean, tidy and comfortable. Great animation team, large pool area and the all inclusive is excellent value. Be prepared to use free shuttle bus for beach and taxis to main night life areas.

Ryan Tamayo

The ambiance here is always inviting and comfortable. The rooms were immaculate and very comfortable. And the staff at this hotel were incredibly welcoming and helpful throughout our stay. Especially to Mr. Rommel Rillera I commend him for his very good service he is so dedicated. And also the food was good and great value for money. I will definitely recommend this place to the people.

amelia lyn hontucan

We had nothing but the best experience at this resort. The staff were friendly, the food was amazing, and the place was clean and organized. They let us check in early and upgraded us to a nicer room. Also i want to commend MR. ROMMEL RILLERA for his very good service. I will definitely return to this place in the future.

Claire Odonnell

Hotel is clean a lot if food options especially if you are a fussy eater like me.The entertainment make the hotel more enjoyable where you can easily just stay in the resort all day and night. They were great with everyone. Plus right on beach so you don't have trek worth all your stuff.

Toon van den Heuvel

Terrible Experience - Avoid at All Costs We recently stayed at Labranda Beach Hotel, and it was an absolute nightmare. First, we arrived only to discover that the hotel had filed for bankruptcy, something we should have been informed of before our arrival. This level of unprofessionalism is unacceptable, as we were left scrambling for alternatives with no assistance from the hotel. Eventually they let us pay again for 2 nights and we had to take it since it was too late to find something else. The rest of the experience only went downhill. The food was subpar—bland, poorly prepared, and clearly made with cheap ingredients. The beer they served was undrinkable, and yet, we had to wait in long lines to get this miserable excuse for a drink. Maintenance was nonexistent; the entire place looked rundown, and even the basic amenities felt like they hadn't been properly taken care of in ages. Our room was tiny and uncomfortable, with minimal attention to cleanliness or upkeep. The service was consistently terrible—staff seemed indifferent and unhelpful, doing the bare minimum without a hint of courtesy. Overall, I can’t stress enough how disappointing and frustrating our experience was. This hotel failed us on every level, and I would highly advise anyone considering staying here to look elsewhere. Save yourself the money and stress—there are far better options.

Hayley Evans

We stayed in a family room with 2 adults and 2 children. The room is very small, barely enough space to put suitcases away. The room also constantly smells like urine so we had to buy an air freshener, but this doesn't cover the smell. The fridge is old and rusty and smells bad inside. One of the bedside lights is hanging off, but the maintenance team was sent to fix it after I complained. The shower has black mould in it. When I complained, they just said "This is just how it is in Greece". The hotel itself feels generally old, rough around the edges and grubby. The elevator was out of service for a couple of days. The beds were hard and uncomfortable. Didn't get a single good night's sleep. I complained about all of the above and asked for an upgrade. They said they would call me but I never heard anything from them. The food is adequate. Lots of choice on the buffet, but the quality is lacking. The Muses restaurant offers a poor example of Greek food. You're much better off finding a local Greek tavern. The pools are well kept and clean. The view from the 4th floor is beautiful, you can see Turkey. There's immediate access to the beach from the hotel grounds. It's a smooth pebble beach with some sand. The staff are friendly enough, but some of them look very unhappy to be there, especially the bar staff. The kids entertainers are nice and friendly, but the entertainment is basic. The drinks are fairly poor. Sometimes the punch will be made with orange juice, sometimes it's orange squash. The pool bar looks particularly dirty with rusty fridges and mouldy, wet areas. The waterpark is good for kids. It looked safe and clean and my 9 year old enjoyed it. Overall the hotel is disappointing and absolutely not what I would class as 4* compared to other hotels I have stayed in.

Leon Gottschalk

My family and I had a wonderful stay at this hotel in Rhodes. The breathtaking views and perfect weather made our vacation truly special. The location was ideal, with plenty of activities and attractions just a short distance away. We loved the delicious food, and the staff was always friendly and attentive. Our rooms were cozy and provided a comfortable retreat after our daily adventures. Overall, it was a fantastic experience, and we would happily return!

This is me

This is an exceptional reasonably priced hotel. It has been recently refurbished and there are a variety of of rooms and out looks. Multiple seating areas, pools and bars. Great for families, but adult only quiet area also. All very close to fantastic sandy beaches and calm seas. Great swimming and snorkeling. As other reviewers have written - the food and drinks are extremely good. Great location, arguably best area to go exploring from on the island. Complementary sandwiches and water for late arrivals, and water from shop nice extra touches. All in all a superb holiday. Efharisto para poli much Sunrise Team!

Ella St John

Had a lovely stay here last week for mine and my partners anniversary. The staff were great! Very friendly and they congratulated us and made our stay memorable, we were very touched. The views surrounding the hotel are stunning and the facilities on the site meant there was a lot to do although we spent 90% of our time by the pool! The food was great, excellent service from the restaurant staff too. All the staff are a credit to the hotel to be honest. I hope to be back again one day

praca uberbolt2021

overall the hotel is quite OK for a 3/4 star. But do something about this "great" idea of ??8 fans that work 24/7 and "make sleeping easier" for the buildings in the neighborhood. Maybe building the fans from above will reduce the noise.

Tanya Jayne

Came again for 2 weeks in October for my 7th year running. Absolutely love this place. Perfect location. Staff are always amazing, good variety of food and drinks always available. The little shop is very reasonable and has some great little gifts. Its a great place for a family holiday, but is also a perfect place for a solo traveller like myself as it has an adult only area. I will definitely be returning next year in my favourite room! Let the countdown begin 😍

Agnieszka Kaczmarek

hotel definitely below European standards cleanliness in rooms and generally in the recreation area below standards. The hotel needs renovation. Food is average, very monotonous and the choice is quite modest. If someone has purchased all inclusive, they must be prepared for quite high additional costs after 23 everything is payable and the choice of cocktails is quite modest. The number of available sunbeds by the pools is very limited and evenings with animators end around 23 despite the fact that it is a hotel for "adults". The biggest advantage is the location, the views are breathtaking and this would be the only plus of this hotel.

KujoTheUnderDog

I certainly wouldn't call this a 4-star hotel. The staff are fabulous, and the food is good, for all-inclusive, but the rooms are dated, the bed was horrifically uncomfortable, the bathrooms are a bit grotty, and the booze is low quality. "All-inclusive" cocktails are still charged at half price, are not well made, and do not use decent ingredients. Better cocktails can be found pretty much anywhere else nearby. The sunset is beautiful, though, and the evening entertainment is quite good.

Mumuree

I had a fantastic stay at this hotel! The two pools were perfect for relaxing, and the food was delicious with a great variety of options. The customer service was exceptional—staff were friendly and attentive, making sure everything was perfect throughout my stay. Highly recommend!

Tania Marin

We stayed for 7days. The food was really bad. We’ve had half board and the food was really greasy and almost the same every day. Also the glasses that we were drinking were really dirty. We’ve stayed on the first floor, we didn’t have a balcony and it was really hard to dry our beachwear because no direct sunlight was entering that room. Beds and pillows really uncomfortable and the room was looking really outdated. Also, you can hear everything from the other rooms. Definitely the hotel needs an upgrade because it doesn’t look like a 4star hotel, every piece of furniture is really oldand looks bad. The pool and the location was nice.

Darren Till

Dated, not a 4 star as advertised... food was good, drinks are terrible... we were disappointed as we have stayed in much better 3 stars... beware the tourist tax.. €7 per night for a 4 star hotel, we paid €140 for our 2 rooms before we even got to the rooms... it seems everything is money now in Greece and it's expensive... we were all inclusive and still managed to spend £800. Island location is beautiful but I am afraid this was our last trip to Greece 🇬🇷

denise Qazi

Rooms were as expected. Quite basic need a little updating. Beds are really hard. I felt like I got a pressure bruise on my hip. Food was lovely great variety each day. Wine was surprisingly good 3 white 3 rose and 3 red always found one that was suitable. The desserts were fantastic the best I've had at an all-inclusive. The spa is well worth a visit. Great massage head neck back perfect! Lovely Spa and staff are excellent.

Meg Tait

Me and my partner stayed for 8 days and it was lovely. The hotel itself is beautiful, the room was amazing and very modern with gorgeous views from the veranda. It is a very large complex so we did a lot of walking but there are buggies available to take you around site. I really enjoyed the food, a lot of options and it was nice to try new things. The desserts were also delicious. The food courts around site were very nice also, the bar next to the beach did lovely pasta dishes and pizza around lunch time. We dined in both restaurants on site and really enjoyed the food and the atmosphere in both. The staff were also lovely and welcoming. Overall it was a lovely holiday and thank you to all the staff.

Mikhail Starkov

The resort was great. We had a great week. Amazing buffet - great selection; we definitely overate. The only small thing that we found to be a problem for us is that there is nowhere to go for a walk - the road in front of a resort does not have a pedestrian sidewalk, so for a walk we had to take a buss

Janice Underwood

This is our second visit this year but would have to admit the first time was by far the better visit. The first two rooms offered were totally unacceptable but eventually an amazing hotel receptionist provided us with a good room similar to the one we stayed in on our first visit. Unfortunately coming at the beginning of the season and now at the end of the season you can certainly tell the difference.

Mistina

Very clean resort. Staff are very friendly and helpful. We had a family bungalow which was quite a walk from the main facilities. They have buggies which can pick you up from various stops or call from your room to get around the resort. All inclusive food options were very good and always something for everyone.

Gigi Dobe

As our stay draws to a close, I’d like to express my appreciation for the good service we received from the staff of db San Antonio Hotel and Spa. Although we experienced a few setback during check-in, we were impressed by the management's prompt attention to the matter and their dedication to delivering outstanding service. We'd like to personally thank Ms. Giovanna and Ms. Hadil for their outstanding professionalism and courtesy in resolving the issue. On the other hand, some of the staff needs more training in certain areas especially when dealing with hotel guests. Sometimes a lack of understanding on their part can lead to a misunderstanding. One example, is when we asked for limo service to the airport, they assumed that we are asking for a free shuttle whilst the other guest relation thought we wanted a “limousine to go the prom.” We were merely asking for assistance for transportation to the airport. Overall, we're thoroughly enjoying the location, service, and warm hospitality of the staff. Ms . Lucie at the front desk in particular, is to be commended for her friendliness and work ethic. While the hotel building may benefit from renovations, its price and amenities offer excellent value, making it a recommendable choice. We're already looking forward to our next visit to Malta and this hotel. Thank you for making our stay a memorable one.

Sammie Preece

Me and my friend has a lovely week away. The San Antonio Hotel and spa was wonderful. The hotel was clean and the staff were amazing. The food and drink was also beautiful! We paid for all inclusive plus once here and was definitely worth the money. The bar tender Puskar in the all inclusive plus lounge was so attentive and friendly and he's such an asset to the hotel. The hotel is situated in a really good place for travelling and there's good access to local transport. The massages we received at the spa were really good.

stephany ojiaku

Lovely experience. The room could do with a bit of sprucing up, but otherwise, beautiful experience. They were able to upgrade my room when the love holiday app didn’t book us in. The meals were top tier. Especially loved the breakfast and Yushan restaurant. The view was extraordinary but bear in mind, it can’t be seen from the front of the building.

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Really enjoyed the stay at dB San Antonio. Location was great and the staff helpful and friendly. Beds comfortable and room had Aircon that just worked. The facilities were pretty good, and I really enjoyed the treatments in the spa that sorted out some muscle issues. The cafe was great for playing cards in the evening and the on site restaurants had a good selection of food. Site has a lot of space so would really like to see a games room or some more activities to keep us occupied in the evening. A couple of pool tables, pinball machines, table tennis or arcade machines would be nice. Only slight mishaps that prevented a 5 star were the bathroom flooded a couple of times as the basin outlet wasn't connected and the ceiling fan didn't work. Nothing major. Would go there again.

Laura Anne Eccles

Still have a few days left and came here as a mother daughter holiday for my 30th birthday, this is such a great spot for those on budget and for those who like to be closer to amenities/shops and the sea front is only a 5 minute walk straight down the road. Stunning views at the back at the hotel of the sea and islands opposite. Malta national aquarium is also only about a 10 to 15 minute walk from the hotel. Would highly recommend to anyone needing a budget friendly all inclusive holiday especially at Christmas timing. You still get the somewhat warmer weather even with a little rain. Have enjoyed the stay so far and look forward to the last couple days we have here. May have to book a spa treatment at the hotels spa before I go.

Saulė Gedvilaitė

The rooms, the hotel view, and the exterior scenery are all stunning. However, the food was disappointing and barely edible. From the reviews, it's clear that many guests have complained about the poor food quality, and it seems the management is not addressing these issues. If the hotel continues with this approach, it might drop from a 4-star to a 3- or even 2-star rating. Based on our experience, we believe this resort is at most a 3-star and are quite disappointed. The staff were friendly, smiling, and pleasant. We purchased an all-inclusive package, but were surprised to find that we still had to pay for certain drinks, ice cream, snacks, and some non-alcoholic beverages. Additionally, a swim cap is required to use the indoor pool, which is an extra cost not covered by the all-inclusive package. We expected that with an all-inclusive plan, such amenities would be included so that guests could enjoy their stay without additional expenses. The resort may be suitable for families with young children (ages 1 to 8/9), but if you are traveling without kids or with older children, it may not be the best choice. We expected more from this resort and are very disappointed. Even though we are still here, we won’t be returning and cannot recommend it.

Michael Oduba

By far the worst food ever had at an all inclusive. To say how big the hotel is the choice of food and quality of food I wouldn't feed my dog. Lower your expectations if you're coming for quality. The desserts are all good but the mains are very poor. I imagine prison food nit being this bad. Rooms are reasonable size and the veranda had alot of good space. The hotel is well over due a revamp and bringing up to recent times. The pool areas are all good but they sell inflatables and you can't even use them in the kids pool. You have to go over the road to the water park if u want to use a inflatable. The all inclusive bar is OK but the cocktails all being pre made and put in a jug a pina colada is more like warm pineapple syrup. Not alot of choice on the cocktails either.

Krystian Pietrzyk

We was there for 5 nights in Polynesia. First opening door of the room we notice there was hole in the wardrobe in bedroom and bed was dancing when you was trying to lay down, another minus bed for couple was made from 2 separate beds which was horrible to sleep … Half of the staff was ok, specially people on the restaurant was lovely, Reception people, problem with communication due to very low knowledge of English. We arrive before 11 pm and we cannot expect any food available for us with 2.5 year old boy, only “snack bar” was open where 90% of things was drinks and beer. Food was very good at restaurant and staff there was lovely. Big minus for parents which comes with child age close to 3 y/o, there is no attractions for kids in this age, only after 9pm… Soft play not accepting kids under 3y/o but they charging you for 2.5 years old kid like for adult. Localisation of the resort is not the great due to walking distance far with kid to the center, you can only use public transport or taxi where public transport cost you €4 and taxi 11/13 to the center, trans station around 45 min walk form the hotel to get easily to Malaga. I can say food good, rooms can be better and service of the reception staff can be much better also they should change offer for kids under 3 to charge less or offer more for kids in this age. If I will be back there ? I don’t think so.

Sheikh Uddin

Great hotel and really good value for money. The only downside was you had to pay to use the indoor pool as they say it's part of their spa experience which was a downer. Never the less we did use the spa and it was really good. Just wish they included it in the price you pay.

Ján Zastko

We recently visited the Holiday World Resort and had mixed feelings about our stay. The only truly negative aspect was the lack of a private beach at the hotel, which meant we had to walk 15 minutes to reach the nearest one. Another aspect that left us wanting was the outdated condition of the hotel facilities. It seemed rather old and could benefit from some renovations. However, we were very pleased with the staff's attitude, the variety of activities offered, and the quality of the food. The staff was helpful and friendly, and the activities available at the hotel helped us have enjoyable moments. We found the room to be very clean, but unfortunately, there was often an unpleasant odor from the drains in the bathroom, which somewhat affected our overall impression.

Vic P

We stayed in the 1 bed apartment with a kitchenette . Fairly equipped but more could be done. Room a little tired but clean and comfortable The seaview from the balcony in the bedroom and lounge was to die for ❤️ Very convenient location, staff were superb ! Lovely Restaurants nearby Would happily come again.

Kolin Sin

Visited early November 2024: Excellent location, just 30mins walk along the beach to Albufeira Town which includes a few nice refreshment stops along the way. The other way, there is a nice walk along the beach which also was very quiet, due to the time of year. The hotel has the end of the beach, which was very quiet when we visited. The outside pool is quite large but we didn't choose to use it as every morning the bathing seagulls filled the pool with feathers, of which the staff did clear out every day, besides having access to the sea was much more desirable. The indoor pool was an adventure to find, for some reason the signs in the hotel are not correct. The rooms are semi-modern and ours on the third floor was in need of a bit of a revamp. There is next to no soundproofing so expect to be woken up by late night party goes, non the less the bed was very comfortable and we were able to drift back to sleep. All in all, very good base to get around a few places and leasurely walks to town. There is a party strip up there road from the hotel so expect it to be busy during peak seasons. The staff were excellent, very attentive and helpful. The male attendant at breakfast in the morning made an effort to welcome us and say "good morning". Breakfast was a standard affair, full English seemed to be the most popular but there was a good selection of fresh fruit.

Damian Kris

Whoever rates this place at more than 2 starts clearly had to be drunk. The hotel is outdated throughout, and the room is from 1990 at the very best. Whoever thought about giving this hotel 4 starts clearly has no clue about what they are doing, and 5 stars sight at the entrance to the reception. It is a silly joke. Food option for all-inclusive is shocking at push, you get the same 3 option buffet in the morning and although you can book yourself a dinner in one of many restaurants which they own, we left the place after 15 mins as I wouldn't feed my dog with what was served. I have automatically cancelled all reservations which we had for the rest of the week and when chatting to the receptionist, he just knocked his head and said that he knows how poor it is and there is nothing he could do about it and simply apologised. 3* Hotels in Spain seem to be luxurious to this, and although we are only 3 days in our 7, I would already book a plane back if I could only get the money back.

Denise Creelman

Perfectly serviceable, rooms clean but dated, very little interaction with guests, bar and reception welcoming but that's it, have to go to other hotel for main meal not ideal. Specialist restaurants very nice, good food. But limited choice alround. To be honest nowhere near a 5 star, needs a lot of tweeks in every department ...coffee/sugar Dosnt get replenished, told to use machine in reception..even though kettle and some supplies at the beginning in the room.. States on welcome letter, food and drink not to be taken to room or there will be a charge, if wristband lost €25 charge... €100 per room deposit, never have i been asked to pay deposit in any hotel I have stayed in especially a supposed 5 star.. But still made the best if it...

Abby Mitchell

Very, very disappointed. The whole property including the rooms and common places are outdated. The rooms were clean and we had no problem with the staff that cleaned them, but the couch and kitchen appliances were probably 20 years old and never changed out. For the most part the pool and pool area were clean but the pool chairs were all broken. We booked the all inclusive and it was HORRIBLE. The breakfast and lunch at AQUA were not good. We could not get to any of the other restaurants that were supposedly including in the all inclusive package due to them being on a different property requiring different key cards. We tried Jacks one night for dinner and were so disgusted we left after one bite. This is not a five star resort. It does not own the beach in front of it but you can access it from the mgm property. We will not be returning and we’re upset with the price we paid for our disappointing stay.

Paul Hillsden

We were a little disappointed with our room condition, but as the hotel was fully booked, we couldn't be moved. We understand that this hotel will be undergoing a refurbishment in the not too distant future, which may have something to do with the condition of it. However, the rest of the hotel was fine. The bar area was nice and comfortable, the pool was nice, clean, and warm. The poolside bar was excellently staffed by enthusiastic and friendly staff. The food was of very good quality and variety, and the service at lunch and dinner was exceptional. The people working there really made this place. Always smiling, always friendly, and always ready to accommodate any, reasonable, request. They made us feel very welcome.

Beth Veitch

This hotel is shouldn't be 4 stars it's definitely a 3 star! The pictures they show on their website do not match the rooms in real life. Our towels weren't replaced in the room for 2 days and they don't regularly replace new mugs or fresh tea bags, coffee and milk in the rooms. The Pillows and sheets are stained with make up etc. And they're not replaced the whole of your stay! The pool is the best part of the hotel however they have lights hanging off inside the pool and the children's pool is full of debris and needs to be cleaned regularly. The pool bar staff are brilliant and really friendly. The bar in the evening is very slow and needs more staff for the amount of guests in the hotel. The eveing entertainment is rubbish they might aswell just not bother! The decor is very dated with old manky carpets running through the corridors. I will say the food is lovely and changes everyday so your not eating the same things all the time. This hotel definitely needs to be down graded to a 3 star and stop leading people to believe it's a 4 star online!!!

Charmaine Williams

The rooms need fixing up and a bit of paint their was mould near the air condition ants in the room on the cups in the room so we could not drink from them and thread coming out of the bed sheets hole in the cover. The sevice was good there was always staff at the desk to help you. Entertainment was great loved it the day and evening. Good Location it’s near where you can walk to shops or have lunch or dinner out or go out in the evening to have a drink

Melanie Goodfellow

Although this hotel is a little tired looking in places it is clean. The staff are friendly & even though we arrived nearly 3 hours before the scheduled check in time they allowed us to use the facilities & start using our all inclusive bands straight away. The only thing I would note is that although the pool is very large it has very limited shallow ends. My partner is over 6ft tall & was only able to stand in about 20% of the pool the rest of the pool was nearly 2 metres deep which is not great if you have kids who are not strong swimmers.

Harry Girvan

Room cleaning staff unhelpful. Didn't clean room make beds regularly, left until we complained. Constant queues for the bar. No help with luggage and we had young children. Some rails around hotel and pool dangerously loose. Lifeguard only appeared sporadicly. No room refreshment topics. Supposed to be a 4 star hotel, wife rates it as a 2 star maximum. No entertainment for children.

Joos Joosi

I liked the hotel and the rooms. Especially the staff was very helpful. The rooms were cleaned daily and the buffet was with some of variety. I went with my 2 daughters and they loved the pool especially the saltwater one. Which was close to our room. We didn’t really use our private pool because it was too cold. Beautiful surroundings and taken care of. Since nothing is perfect there were a few things I didn’t like. That we had to pay for the gaming bit. A few coins per day would have been nice for the kids and I couldn’t get the drinks refilled at breakfast or dinner buffet. Beautiful country seemed very safe they even had a refrigerator outside the store even when the store was closed. And didn’t have to pay for parking! 🥰

Domantas Rebrovas

From arrival, we were greeted with warmth and welcoming by Miltiadis which continued throughout our stay. The room which we stayed in was a family room with private pool and was always maintained and stocked for our visit. A minor during this season is that the sun does not hit the private pool or deck but the main pool is fully enjoyable and in sun. The beach always had sun beds available and the sea was stunning and warm. The beach bar staff were exceptional and we highly recommend visiting this bar. The food was fantastic. The bar was tremendous with great compliments of live bands playing throughout the nights. The evening cocktail bars were very relaxing and chilled out. Staff were very prompt and friendly with special mentions to Erika and Edi. Overall a fabulous holiday and would recommend to anyone.

Daisie Russ

The hotel was stunning and everybody was so friendly. Mariana was lovely. The room was left spotless and she even left us flowers. Absolutely beautiful. Would definitely come here again. The building, pool and beach was amazing. Loved it here and we don’t want to leave!

Avichay kardash

We recently stayed at the Mitsis Ramira and had an overall enjoyable experience, though there were some areas for improvement. The room we stayed in was a bit outdated and unfortunately located in front of the hotel’s air conditioning engine, which made it less than ideal. The main building rooms could definitely benefit from some renovations to match the rest of the hotel's offerings. On a positive note, the food had a lot of variety and was generally good, though nothing stood out as exceptional. The service, however, was excellent. The staff were always smiling, helpful, and made us feel very welcome throughout our stay. The swimming pool was a highlight—very clean and well-maintained, making it a pleasant spot to relax. The hotel is also conveniently located within walking distance of a very nice beach, though it is a bit stony, so something to keep in mind. The animation team did a fantastic job keeping guests entertained with fun and interesting activities throughout the day. There was a dedicated crew for children, and activities like morning yoga and more, which added a nice touch to the overall experience. Overall, we really enjoyed our stay and would recommend the hotel, especially if the room conditions improve with some updates.

Sophus Strømsborg

Just returned from a stay at the Mitsis Ramira Hotel, and it was fantastic. The staff were incredibly welcoming and always ready to help, which made our stay really enjoyable. The rooms were spotless and very comfortable, and the housekeeping was excellent. We loved the beautiful pools and the easy access to the beach. The food was varied and delicious, with plenty of options to suit everyone. What really made our stay special was the top-notch service. The staff’s friendliness and attention to detail were outstanding. We had a great time and would definitely recommend Mitsis Ramira to anyone looking for a relaxing and well-managed hotel.

Nancy Verliefde

What a nice atmosphere. All personnel is so friendly and gives constantly even more than you are asking for! From cleaners to waiters to animation. They just make sure you are having a good time.

James. F

Oh yeah! I remember this hotel when we used to stay for one week on the 24th of August 2009. Absolutely shocking n horrible on the first day when we arrived. Our room n there was old fashion n outdated furniture made from the 90s couldn't lock the balcony door. Hundred of fairy flies all over in bathroom. We have been complaints n the next day, they offer us to move to another room which is feel more safe n secure. But room is still outdated n old fashion n no air condition.. Food in the hotel restaurant absolutely awful n bland n same everyday. Orange juice is not juice, it's made from orange powder. Fizzy drinks at the bar Coca-Cola n Fanta are fake brand. They are not the same as you can tell the taste difference when you buy from shop. Some spirits are poison. Beers alcohol have water down Our daughter when she was 13 years old n she saw a cockroach came out of salad bowl in the hotel restaurant. After 3 days later, We fell ill n diarrhoea. We did not been to restaurant in the hotel. So we went out of our hotel n went to different restaurants n was absolutely lovely food. Cockroach everywhere n even dead cockroach floating in the pool. Hard to find a reception staff. Most staff looks really fed-up n can't be arse to help.. Absolutely shocking n horrible hotel overall. HOTEL FROM HELL ☠☠🤬🤬 P.S... We did want to go back home after 3 days but no flight available on that week..

Trevor Mitchell

A tired and dated holiday complex that needs some updating. The WiFi is almost non-existent and this makes electronic communication difficult. There is a problem with the gulls that gather around the swimming pools and this will prevent a return. The food was good in all restaurants and the hotel rooms a little dated with old Tvs and dated bathrooms. The management is poor and hard to find, with the reception personnel lacking in basic hotel service needs.

Dat Meenjeniet

Well, it’s cheap and the location is pretty great. Close to the beach, shops and restaurants. The rest is pretty much abismal. It is very run down and old. Seems like there where no updates and maintenance since the 90’s or something. I don’t know why some reviewes say the food is good because it is awfull. Almost no choice, everyday the same stuff and it is just very very bad. Seriously, you only take the all-in for the free booze and nothing else. In the room, almost everything was broken and moldy. So if you don’t care about quality whatsoever and just want a cheap stay, this is the place for you :).

Paola

Overall good, all facilities available, very slow service for our standards. Cheap but clean and pleasant. Everybody from staff is very engaging. Good location, great atmosphere. Agadir is disappointing, therefore Tamlelt is a good place where to spend your time.

Marek Struk

This place is the perfect start to visit Africa! The service is very good with lots of entertainments. The food is delicious! Near the hotel is a beach with dedicated area for hotel guests. Amazing views. Finally, each evening there were different shows.

Maiara Oliveira

Great location - right next to the beach. Hotel also owns a private beach section with its own chairs and staff. Room service - available everyday without fail. Housekeepers were very nice, one even helped me with my back zipper! Food - variety of food however it will depend on the day but most of the time if you’re a picky eater like me, you’ll find something for you and if you don’t, there are lots of fast food places and/or restaurants nearby. Entertainment- lots of entertainment throughout the day and in fact the entertainment team can be quite persistent for you to join the activities but it’s okay to tell them if you just want to relax Services - there’s actuality 2 bars available, on by the beach and one indoors which I sadly only found about on my last night. There is also an ATM on site if you need to withdraw cash.

Sarah Martin

On arrival we were met with loud music, drunken people and informed we were in our room for just one night before they would have to move us. Luckily this was a one off. We had already booked and paid for an excursion the following day so were told to make sure everything was packed and they would move us while we were out. The initial room was a family room, it was beautiful, large and clean. Whilst out we were moved to another room which would naturally be smaller as just 2 of us. Again it was a nice room, good size and clean. Some minor repairs required but by no means affected the stay. All of the staff (apart from the odd one) were so polite, hard working and couldn't do enough for you. We paid all inclusive and are non drinkers, the rooms had kettles but only provided a satchet of coffee for the first night. The hotel is nicely located and a stones throw from the beach and local shops. It can get very loud at night from other activities outside of the complex which is no fault of the hotels. There is a large variety of Moroccan foods to choose from that are available during 3 different times per day, breakfast, lunch and dinner. The communal areas of the hotel are beautiful, a large seating area which all feels very opulent.

S B

Room design/ layout was cramped and outdated. Lobby was nice. Staff very nice. Location was in the prime area. Food was decent quality and had a great variety. Morrocan / beef Tagine night on Friday was the best dinner experienced in Agadir. GYM was top qaulity and very clean but opens at 9:30 which i find to be late as it clashes with breakfast. SPA was pleasant, Everyone was very nice. Alot of entertainment and a lively atmosphere. Beware of the KO cocktails and Hamed from the streets trying to rip you off with his excursions.

Moonbeam Moonbeam

Had an amazing time at the hotel. The staff were great, food amazing, and the entertainment spot on for all ages. I went all-inclusive. The bar opens from 10 and the snack bar from 12-5pm. There is also a part of the beach sectioned off for the hotel, which is nice as it means the road sellers aren't able to pester you. There is a decent sized pool which is cleaned daily as are the rooms.

Sharon Mc

Room was very nice, but bathroom is open to room with frosted toilet door. Had pool view & slept well. No towels for 2 days. Some waiters are nice, others not so much. Food just above average, Mexican & Chinese eve. Didn’t try breakfast. The only disappointment was they kept blocking our cards from opening room door for last 2 days, my friend & I holiday separate - so we weren’t together at all times to pay bar bill. Lot of fuss for the sake of 80 euros, we are not thief’s but were made to feel that way. Nice area around & close to hotel.

Ian Sadler

Hotel is in great location. Our room required updating as it looked tired. We had a problem with noisy neightbours that was dealt with efficiently. The reviews I read had stated the food was great with show cooking and themed nights, well we got none of these. We had thin minute steak one night, the next night we had chicken thighs and fish that was falling to pieces. Every other night we had what they call roast pork loin but was in fact thin pieces of pork fried in oil. There was very little choice unless you liked salad. I feel like we were robbed as we got 1 star service at 4star price and had to go out at night to eat, not something I had budgeted for. Asked to keep room as was being picked up at 7pm and was told it would be 89 euros even though the hotel.was closing the day after so room bot needed by other customers. If this standard of Hyatt hotels I am.sorry to say I will not use them again.

Jan

Absolutely fabulous hotel and the location is perfect. The hotel and rooms very well decorated and clean. The ambience of the hotel is amazing. Plenty of sunbeds with poolside bar and snack bar. Buffet restaurant with plenty of variety to choose from. The staff were helpful and friendly and nightly entertainment was good. Close to local shops and bus station. Easy walking distance to the amazing hippy market. Fabulous choice of holiday.

Katie Jenkins

Rooms not big enough to swing a cat, need refurbishment in bathrooms and with paper thin walls. Room service team amazing. Service not enough receptionists.. always a queue. Massages not cheap and not great. Also a 25 minute massage should be 25 minutes not 8 minutes of setting music, getting heated towels or lotion. Lifeguard courtesy not good.. whistles and shouts across the pool. All in all... not what a Hyatt is cracked up to be.

Roger Gaskell

Ninth visit to the hotel and booked for next year! Superb position for local transport ( ferry and bus) walking distance to many bars and restaurants— all with amazing beach front sea views. Facilities are excellent, very very clean, great food with a wide variety:

Terry Downes

Possibly the prettiest little harbour I've ever visited. Lots of bars and restaurants which make the most of the scenery. The hotel is just around the corner from the cove (walk out and turn right). The hotel is peaceful as there are no children. The entertainment on the rooftop bar is fun. The rooms are generally small but cool (the air conditioning seems to work well). The balcony is tiny but welcome, we have a poolside view on the second floor and it suits us fine. If you enjoy a relaxed pace and love the sea then this is the place for you.

David Dalgliesh

Had a great time at the Barcelo Hamilton. One of the best locations for a hotel that we've stayed in. Views from balcony and rooftop are just stunning 👌🏻 On the the down side, we thought the food could have been better. Breakfast is fine but omelettes were still have cooked with the egg mixture still running out onto my plate. Next morning I asked the cook if she could let it cook longer which seemed to upset her and I got it undercooked yet again. No more omelette for me. This happened again at lunch with the pork cutlets, however I could always find something within the buffet that I could eat. Food at the pool bar is not complementary under AI until 3pm. So if you fancy a snack at 2pm you must pay or attend the buffet restaurant. Also some of the cocktails like strawberry daiquairi are not offered on All inclusive so better to ask the bar person before ordering. My final negatives are the air conditioning in our room was very poor. I asked at reception if they could check it and they agreed. However, it never got any better, so really warm at nights. Apart from these niggles it is a good hotel. If they cooked better, cooled the rooms and allowed All inclusive at all bars 10.00 to 23.00 I would give it 5 stars. At 3k for 7 nights for a couple I expected better.

John Vickers

There are stunning views of Mahon bay from the superior sea view rooms, although views from some of the first floor are limited due to the ground floor of the hotel extending forwards, ask for a sea view room on a higher floor level if possible (4th floor best) and rooms numbered 115 to 124, 215 to 214 etc.  for best views. Rooms are compact, with an unusual bathroom layout (separate WC and shower areas, washbasin in the bedroom). Our superior sea view room had a safe, kettle and fridge, all at no extra charge. The WiFi was fast enough and didn't drop out. We found the evening meal offering  disappointing, with limited choice and food not always hot. Also there were always small flies around the buffet which was off putting; other reviewers have commented on this.  We didn't find the restaurant up to our expectations of a 4 star hotel, and have had much better at 3 star hotels. There are numerous restaurants a short walk away, if we returned we would opt for bed and breakfast. All the staff we met were friendly and efficient,  the hotel was clean, the rooms spotless. The outdoor pool is sheltered and offers sun and shade, whereas there was little shade on the rooftop area. There are small shops just off the square a couple of minutes away, and lots of restaurants and bars ariund the bay to the right of the hotel. There is a good bus service to Mahon, only €1.75 each way (cash only). There is a water taxi, €15 per person return, or €10 one way to Mahon.

Michaela Hall

The rooms are spotless and cleaned everyday by wonderful people. The food is excellent , with loads of choices. The staff are 5 star, especially Monica who took it on herself to teach me Spanish phases. The location is the best I have ever visited. Sitting drinking coffee on the sea view balcony watching the boats go past in the sunny weather is an absolute dream .

Gary Dabner

Area quiet. Some restaurants on front. Town limited for bars/ restaurants. Better to visit Mahon (Meo)10 min bus ride. Buses cheap and regular. Not far to walk to stop. Room smallish. Odd arrangement with bathroom as sink practically in bedroom. Food good but not really 4*. Bit limited on bar as lounge bar not open.

Edward Agius

Very long check in process Asked to sign a doc re Data Protection but the doc was all in Spanish with no English translation Checked in at 6pm and receptionist had to go and check if the room was ready. No porter Rooms are not 5 star level No tea/coffee making facilities in room. In a 5 star hotel this is a given One elevator out of order for 3 days Breakfast is good although not a large number of items. Spa very nice and organised. Outdoor pool very nice, quiet and relaxed Nice gardens

Carole Crudgington

This is a large, clean, stylish and modern hotel, but is lacking in the personal touches customers would expect, with this star rating. The weather the second week in May was unseasonably cool, and the hotel was cold. It was often difficult to find staff for service in the bars, especially around the pool areas. It lacks atmosphere and friendliness.

Lodge Taiho

Nice hotel, but it surprised me that a five-star hotel has no complimentary water, coffee or tea??? We even have to “borrow” the water cooker! The comforting points are personnel: great staff at reception and restaurant! The buffet breakfast and dinner are at average level... not to compare with other five-star hotel we’ve stayed!

Culinary Connoisseur

One of the best experiences in Spain. Incredible service by Bernhard (10 star), he really cared to make sure we are happy I thought he was the manager from how hospitable. Hotel is not bad (building is old and they have tried to modernize it, rooms and building a 3 star but the breakfast makes up for everything. Especially when you are on a long drive ahead. Pool area is amazing almost like a Vegas style beach with lots of space and cabanas. I gave this place a 5 star review because the price of the night stay of 68 euros wouldn't even cover the price of the breakfast in most places. So the value is amazing. Would highly recommend it as a 5 day escape from everything and anything.

Anna Young

We stayed in this hotel 3 nights, beautiful hotel and surroundings. Rooms were very clean and up to a high standard, staff were very friendly and helpful, spoke very good English as well. Hotel is up on the hill so it was a bit of an issue going there and back to town/beach but we got used to it, car would be a good option there. It was about 10 minute walk to the beach and promenade. The pool near the hotel was very clean and big enough. Excellent place to stay.

Jan Booth

Absolutely fantastic hotel. We can not rate it highly enough. The staff are all so helpful and friendly. The food in the restaurant is first class, especially the sweets, delicious 😋. Rooms are spacious, towels changed every day. There are shampoos, conditioner, shower gel all provided. The animation team were so friendly and tried to get everyone involved. There were so many activities we couldn't fit it all in. Lastly, the beach is probably one of the most beautiful beaches I've ever been on. The sea crystal clear with lovely fine sand. I can highly recommend a visit to this lovely hotel.

Kitt Roberts

Everything about the resort was phenomenal. The food was incredible. The entertainment was unmatched. The workers couldn’t be more helpful, they are so cheerful and inviting. The entertainment staff had so much energy and filled the entire trip with joy. I cannot stress enough how amazing they truly are. They remember you and engage with you throughout your entire visit. The cleaning staff leave the most incredible towel designs everyday. I would come back in a heartbeat! This place is incredible and so magical. This is the perfect place to be both insanely busy or equal just to relax and enjoy the sunshine. I would recommend this place to friends, family or just couples. This is favourite holiday and I will be coming back.

Sanja S

Fantastic Stay with Exceptional Service! I recently stayed at this hotel, and I can't recommend it enough! The food was absolutely amazing, with a wide variety of delicious options to choose from each day. Every meal felt like a culinary adventure, with fresh ingredients and beautifully presented dishes. The cleanliness of the hotel was impeccable. The rooms were spotless, and the housekeeping staff did an incredible job of maintaining a high standard throughout our stay. The entire property was well-maintained, creating a comfortable and inviting atmosphere. However, what really made our stay unforgettable was the animation team. They were full of energy, enthusiasm, and creativity, making sure that guests of all ages had an incredible time. From morning activities to evening entertainment, the team went above and beyond to keep everyone engaged and entertained. Their passion and dedication truly set this hotel apart! Overall, it was an outstanding experience, and I can't wait to return. If you're looking for a hotel with great food, spotless facilities, and a top-notch animation team, this is the place to be!

Cliff Johnson

Just at the end of my first week, just another 3 to go, this is an Amazing place....the staff are polite, caring & attentive. The room is kept really clean & tidy. Really looking forward to spending Christmas & New Year here ..... The Animation team go above & beyond to keep all ages entertained 😀.

Jacqueline North

The hotel was amazing. Comfortable rooms and great food. The animation team was very friendly and so welcoming. They made our day so much better. They would always dance, sing and make us part of the team. Thank you so much to the animation team. I would definitely come back.