Low Deposit Holidays 2024/2025

Double A

We had a 4 night stay at this hotel in Oct 2024. Everything went well from customer service, pools, entertainment and the remaining facilities available to us. The only aspect which lets the resort down slightly is the food. Plenty of options available but in my opinion it was low on quality. Positives were the spacious and modern rooms, spa and wellness centre has some great people there, beach wasn’t too far away, cleaners can be seen all the time, pools and entertainment were good too.

Aanchal Oswal

We had a stay for 4 days, the property had a nice vibe along with the room. The issue we faced was with the housekeeping the other day. I have a 10 months old baby. Except the bed ,, The entire room, its floor wasn’t cleaned at all. Used napkins weren’t picked up and after complaining at the reception , they said “the staff is like that only” showing no signs to help. The major issue was not having options for vegetarian food. People can’t survive only with 2 options for vegetarian food (especially after paying so much where food is inclusive). The staff isn’t that friendly here as compared to other hotels that I visited in Istanbul and cappadocia

Margaret Wood

Do NOT bother staying at this hotel. Toilet and shower stunk for the entire week-stay and when we told them, a cleaner came in and sprayed air freshener down the drains and left. Majority of the hotel speak very little English which was quite unbelievable considering they’re located in the middle of tourism and having advertised as being able to speak English. No communication of what the hotel had to offer, where pick up and drop off points were. Had to figure out everything ourselves. Reception were very blunt and rude, no help at all. Towels always had stains. Food was horrendous, half of it was just salad, no flavour, chicken wasn’t properly cooked. We left behind a valuable item which never left the room, checked all our luggage as soon as we realised, rang them and said nothing was there. Find that hard to believe. On the plus side, had good variety of drinks at the bar throughout the day. Pool had nice views. The rooms were nice and spacious, clean and the location had convenience, located near shops and beach. Overall, the service and food was a downside and would not recommend this hotel

Natasha Hamilton

I spent 5 days at this resort, and it was a great holiday. The rooms are absolutely beautiful. The decor is one of the nicest I've seen. It's a big hotel with friendly staff although not all staff speak English but for us it wasn't an issue. The food was a bit repetitive, and breakfast wasn't up to standard at all (who serves fries for breakfast) they have an outside cooking station but each night the chicken was pink so we avoided it. There isn't much in terms of table service, and it's quicker to go to the bar to grab a drink at meal times. It's hard to go hungry as they serve food multiple times within their summer concept. Pools are fabulous, and they have a good amount of sun loungers. Their private beach is phenomenal. This hotel has a great location for all the shops and steak house and taxis are at the bottom of the road. All in all, I would definitely stay again.

Filiz Yaren

I absolutely love this hotel. The hospitality, the friendliness and the love and respect I received from everyone was amazing! I LOVED the animation crew, especially the way they entertained us was great. I especially love the care and respect from Mrs. Rose (guest relations expert). She really helps alot with every aspect of the hotel. would definitely recommend this hotel to everyone who would like a clean and friendly environment with wonderful workers. The food was overflowing with huge variety of wonderful selection of authentic dishes. I guarantee you will be happy as a guest.

Ana-Maria Săcară

From the beginning, very far from the airport (2 hours by car) and far from being a 5 star hotel... We stayed in the old building, so everything is quite worn out or outdated. The elevators seem newer but look cheap and tacky and are really small. More important aspects would be the really thin walls and balcony door. We could hear all our neighbours and the loud music from outside until falling asleep. After the party is done or earlier in the morning, you can hear the traffic from the nearby highway through the closed balcony door. The staff try to be nice but are quite dismissive, also they hardly speak English. The food was ok, better than other places in Turkey we've been. The beach is very close to the hotel, there's a neat passage under the highway that gets you directly there. The shore is rocky and the sand is rough, so better wear water shoes. We couldn't enjoy the beach much because there were always high waves. Overall, not worth the money and we wouldn't recommend this stay.

Kacey B2001

Me and my partner visited for 6 days. We arrived late and were greeted with a warm welcome a staff member helped us to our room and then told us there is a late supper on which we are welcome to go to. The pools were all amazing and some fun games around the pool with the animation team such as water polo and water gym. All the staff were super friendly even tho there was a slight language barrier as we are English and they were mainly German or Turkish. The beach has a lovely set up with a cute swing to take great sunset photos on. Multiple bars to get drinks from and one that is even open till 2am. The evening entertainment was brilliant. They had different acts on each night. The hotel is fairly dated but looks nice for how old it is LOVE the lobby and the rooms are good size and the house keeper comes round every day to stock up and replenish the fridge. The shops on site were great and we have definitely gone away with our moneys worth. Good information In main lobby of things you can do outside the hotel. The only issue we had was the food. We are not really picky eaters but some of the food was not great. Allot of the meat was very fatty and not nice. There needs to be more signs telling you what is what on the all you can eat buffet as if you had an allergy to something especially on the salad bar it has no signs to say what it is. The food did seem to get better as our week went on but I do think the food needs a big improvement as most of the time it was either cold or bland. All round great hotel worth the money and would definitely come back again.

dan macca

If you want a nice friendly 5* hotel This is not the place for you tiles missing from the swimming pool floor,plastic plimps broken around the pool a few staff members really rude. No real first aid to speak of. Will not be going back. I'm only giving an honest view take it or leave it.

Eman Omar

Food is perfect. As a vegetarian I found a wide range of vegetarian dishes which were very delicious . Kids activities are pretty. I just didn’t like the bathroom. Water flow is very bad and toilet paper quality is extremely bad. Otherwise,everything is great .

Marius Motiekaitis

I would rate the hotel no more than four stars. It has quite a small area outside, also there is nowhere to go outside for a walk. The food is not great, I missed vegeterian options, every time the same food. The good side of it that it has quite big beach with a bridge with leaders to get to or from the water. One more concerning things is security, it uses magnetic cards as a room key so it gets erased once it reaches an iPhone for example and needed to ask the reception to set the key and the problem was that the reception didn’t ask for any details about who you are, just programmed the key and that's it; so in that case you can have your key programmed to unlock any room.

J B

For a budget hotel this place is fine. The food is mostly edible (although I was served raw chicken one night) but there is not much variety and the food is not replensihed that often meaning there is often items unavailable for a long time. There is a snack bar available throughout the day but it seems like too much trouble to ask the staff to cook something so we didn't eat from the snack bar. The rooms are basic but clean and the cleaners come round daily. They change towels and bedding twice per week but if you want them changing more frequently you have to pay per item. There is no free WiFi and you have to pay extra if you want it. I did not have very good internet signal all around the hotel. The room does not have air con, only a fan, which was fine for us as it was out of season but I definitely would not stop here during the summer season. There is a good size pool which is clean. However the sun loungers are not great. The drinks are very basic and all inclusive finishes at 10:30pm which is quite early. The complex has a nice village feel to it, and like others has said it has lots of potential but requires renovation. The entertainment is very basic but one night there was a live singer who was really good. There was only day time entertainment on the Saturday. There are excellent transport links to bigger areas such as Las Americas, Los Cristianos and Costa Adeje, the bus takes between 30-45 mins and is really cheap. The hotel does not offer late checkout, and despite us arriving late on our first day and missing a day's meals, we were told that the all inclusive would end after we check out in the morning so have missed outon a days worth of meals. Overall for a budget holiday I can't complain because you get what you pay for but I wouldn't stay here again.

Aleksandra Lipenkova

Not good at all!! Never will come back here and DO NOT recommend. 1st day I end up with nasty food poisoning, but that’s just me. But… food awful, drinks awful, rooms very old and not that clean. No remote - have to pay, no WiFi - have to pay, pool towels - have to pay, round coffee - have to pay. No iron and no kettle no hairdryer. No shower gel miniatures, just bars of soap. No beach near by either. Apart from nice scenery and helpful staff, ppppffffff no thank you.

Paul Sowter

Ignore the rest of the reviews, staff are welcoming and value you. Treat them nicely they deserve it. Food is excellent and San Miguel is the home brew. Beds are comfortable and rooms have a fan.

Phil Osta

staff is unfriendly. The rooms are unreasonable, you have ants, mold and dirt in the kitchen, not to mention water damage. For the WiFi you have to pay 20 per access. The remote control for the television costs 20€. You also have to pay money to weigh your suitcase. If you check in after lunch you will still get lunch on the day of departure. If you lose your bracelet it costs €150 per person. Drinking glasses are dirty and not washed. You always eat it cold.

Angela Marinescu

We had dinner here. The food is very good and varied, cooked like at home. For 13 euros, you can eat and drink as much as you like.

Debbie Pennell

Great hotel, nice and clean. Great location. Staff very friendly and helpful

Catalin Piciorlung

Our stay at this hotel was fantastic. Initially, they were fully booked when we arrived, despite our reservation three weeks prior. They arranged one night in another hotel and covered transportation. The next day, we got a beautiful room with a pool view and sea view balcony. The all-inclusive dining was a pleasant surprise, and the restaurant staff were courteous and professional. The hotel was spotless, and the pool area had all-day sun exposure. It was a great experience.

Jenni Taylor

Myself and a friend were on a short break ( 5 days). The hotel is in a perfect location for shops,bars and the beach ,we didn't do any excursions (tho plenty on offer) preferring to make use of the gorgeous weather and lounge by the pool which was lovely and always plenty of sunbeds, we were all inclusive and really enjoyed the food and the drinks 😁..the hotel is clean and the staff all very friendly. The room was spacious and comfortable my only small complaint is that the wardrobes can't fit a long dress in them.. we went out and about in the evening enjoying the entertainment in the bars.. I'd definitely love to come back it was great ..

Kristy Telford

When we arrived we was in a room without a balcony, after 4 days we approached the staff and asked to be change has we was unhappy. The staff and manager was happy to meet our needs. We are extremely happy with our new room. :) The staff are friendly enough and the activities are a great bonus. The gym area is not the cleanest I have been in some of the equipment is dated and needs attention. But apart from that you have enough equipment to still do a workout. The spa was very peaceful and again staff friendly.

Julie L

This hotel needs all the sun loungers and sun umbrella replacing. About 95% we're broken. For this reason, I wouldn't rate it 4* if you can't sit around the pool in comfort. The food was very nice and we really enjoyed every meal. Drinks good. Most staff were friendly, just a couple let the team down. Location was very nice 👌 we had a great view from our balcony.

Curly Goose

Food wasn't to my expectation, I've paid less for holidays and had much more choice, it was 2/5 at best. We ended up having to swap rooms due to the ceiling leaking in the bedroom after a storm. Service/people was probably the best bit, can't really fault any of the staff there. I wouldn't rate this place If you're travelling with kids, no entertainment on an evening, no kids club.

Jordine Hamilton

Situated a short walk to the beach, lovely light and airy hotel. Enough space for all. No scrambling over pool chairs in the morning! The rooms have a safe and fridge but they need a kettle, TV had quite a few English channels and clean towels provided everyday. Just wish we had a sign on the door to ask the cleaning team to change bedsheets. Lots of choice for breakfast and dinner including soft drinks. Alcohol had to be bought at the bar but you do need to spend a Euro for a cup when by the pool area. Lots of friendly staff and happy attitude every day. Really lovely stay x

Daisy Harris

This hotel has great staff and is in a good location. Sadly that is all the positives. The food at lunch and dinner is dire. No salad dressing and all meat except pork served on the bone and fatty! Very little flavour to the dishes and the chicken noodle soup tasted of pasta water. Limited choice and did not see any vegan options at all! The breakfast is the better meal but some of this is served cold and burnt. The rooms are spacious but shabby and the cleaning team do not clean! The beds are rock hard and for some reason our third bed was not even made when we arrived at 2am! The pool does not open until 10am so you are not even allowed out there to enjoy the morning sun before this time. Many of the sun beds are in the shade so if you want a sun bed in the sun at 10am, you have to do an Olympic sprint to secure one. We booked before the law changed on the 1st June so we were not privy to the full all inclusive (no one thought to mention this) and we were not even asked if we wanted to upgrade when we arrived (we wouldn’t have bothered and preferred to spend our money in the resort). Frankly this is a three star hotel at best and the price should reflect this. Would not recommend and will not be returning!

Alex Vicar

Really enjoyed my stay here. I did not have the same experience as all the negative reviews Excellent location, not too far from the strip. Being close to the strip, there was a few drunk people but this was barely an issue and only really on Friday night. Food was decent for an all inclusive, but don't expect crazy high quality (I really enjoyed the Mexican night and Chinese night). Rooms were nice, although the pillows were a bit weird and uncomfortable. All the staff were lovely (shout out to Santi who remembered my vodka diet coke order!) Pool was nice and not crazy busy (in September), although the life guards were very strict with music even though other guests wanted music. Overall I do recommend.

LALA

I had the worst experience of my life at this hotel! It's a 4-star hotel, which deserves 1 star! Cold in the room,it was warmer outside than in the hotel, I asked the reception to turn off the air conditioning and they said they couldn't, offering me another blanket,after 3 days of complaining, they turned off the air conditioning from the electrical panel in the room and brought an electric heater . The staff is unfriendly and poorly trained in the hotel field! Poor cleanliness, in the first 2 days I didn't have shower gel in the shower, so I had to buy it ( after 2 days the shower gel appeared), I know that in a hotel you must have, shower gel, soap at the sink and towels! And in my last day ,they had a bad incident witch involved the police and ambulance,and the staff was not able to redirect the customers to another exit, being witnesses to scenes that are hard to imagine!

Allen Pang

Nice sea facing rooms at extra, otherwise, inside road facing road are not bet. Nice staff, shame that English are not great at Customer relations, I mean why put them there if they cannot communicate with most European visitors. Allen inclusive restaurant have sufficient selections of food at reasonable quality. The combination could be a bit strange on certain days but should be able to find something nice. Breakfast is the weakest as there is no Pork at a Muslim country understandable but it's just repeat different varieties of tomato, cucumber and cheeses. However, bakery was great, nice bread and pastries. Main meals are OK, but the deserts are dire, all looks good not not much flavour, just sugary. However the local Turkish deserts are very nice and so they should be. Overall, 3 to 4 stars. Oh, air conditioning in rooms are weak, have to keep it on all day even when not in room. Best bit that saved the hotel are the private beaches.

YJ W

Just had a 5-night holiday with two young children 3 and 6 in late October 2024. What I like about this place: 1. WiFi available on beach (but the coverage is not great) 2. Great view 3. Good ice cream and milkshake from 1100 to 1800 everyday. 4. There is real coffee from the coffee corner 5. The hotel offers a good value one day boat trip to some great places to swim and casual dive. 6. There is a path by the beach - great for relaxed and quiet walks to two nearby towns. 7. Take away from food court is handy. What I dislike about this place 1. Quality of food is not very consistent - two dinners basic and nothing special and two dinners above average. 2. There is a long queue everyday during dinner time. 2. No food between 2100 and 2300. 3. Gym closes at 2100 and opens at 0900. No chance for a morning or evening workout. 4. Uncomfortable beds and pillows 5. Kids club is basic and can only take 4+ 6. Lots of mosquitoes by the three outdoor pools. Overall, will I recommend this place to friends? This place is not perfect but can be shortlisted. Will I return in the future? Probably no.

Hannah Patton

We had a fantastic week at this hotel, visiting at the end of the season with our two children. It is quite a shady spot, so I imagine in very hot weather it is perfect, but at the end of the season the pools were quite cold. However, the sea was lovely for swimming and there is a good indoor pool with a great Turkish spa. Some reviews don’t rate the food, but we thought it was fab. Loads of choice, all cooked well and very tasty. When it’s busy the buffet area could be quite crowded. The rooms were clean and comfortable, and our bathroom looked like it had recently been re-done. Great shower. There isn’t a beach, so for young children there isn’t an option for playing on the sand and paddling. We didn’t use the kids’ club but it didn’t look very inspiring when we visited. Entertainment in the amphitheatre was ok but not much on as end of season. Imagine it’s much better in height of summer. We opted for the Asian meal as our a la carte option - I strongly recommend not to do this as it was quite bad. Of course we should have gone for Turkish in Turkey! Staff were kind and attentive, the kids loved our waitress Eva. Overall we loved this hotel and would recommend.

Efrosinia Cretu

We recently stayed at this hotel, and it was an incredible experience! From the moment we arrived, the staff made us feel welcome and well taken care of. The variety and quality of the food were outstanding, offering delicious options for every meal. The drinks were wide selection of cocktails, wines, and non-alcoholic options. Girls for the Coffee Corner 👍👍👍excellent coffee The hotel's amenities were fantastic— beautiful pools, a clean and well-maintained beach. It was so relaxing to know that everything was included, from meals to entertainment, without having to worry about extra charges. Our chose family 2 very spacious rooms,the housekeeping service was prompt and thorough, ensuring we always had a comfortable and clean space staff at the all-inclusive hotel truly made our stay exceptional. From the moment we arrived, we were greeted with warm smiles and genuine hospitality. Every staff member we encountered, from the front desk to the restaurant servers and housekeeping, went above and beyond to ensure we were comfortable and well cared for. The service was consistently outstanding. The restaurant staff were attentive, quick to accommodate any special requests, and always provided service with a smile. The entertainment and activities staff were energetic and made sure guests had fun What really stood out was the personal touch - staff remembered our names, Especially Sherhan very king and polite quick to help us every time preferences, and were always available to offer help or advice with a friendly attitude. Their professionalism, kindness, and dedication to guest satisfaction made our experience unforgettable. We felt truly valued throughout our stay, and it's clearly We recommend this Hotel 1000% So we will be back

Jonathan Debono

We had an amazing 2 week holiday. Our 3 year old loved every moment. All food and drink options were great. All staff were friendly especially the restaurant and bar staff. Thank you to Eva and Halim in the restaurant. They went the extra mile to make sure we are well looked after and our daughter loved them. One thing missing was a little water park for young children. Our daughter loves a little slide in the kids pool. Highly recommend and we will return in the future.

Christopher Peters

Excellent in all areas, the rooms were cleaned everyday other than Friday (day off) rooms had everything you need for a family holiday. The grounds and upkeep were absolutely stunning. All staff we encountered were friendly and pleasant, nothing too much of an ask. The food was excellent and full of variety. The pools, absolutely beautiful along with the water park. If you are looking for a fun packed, family hotel then look no further, this place ticks all the boxes.

Emili Jedrzejka

Food quite good. But when it comes to the cleanliness of the facility, there is one big but... for me this facility should not have 4 stars, but 3. The standard in the rooms is tragic. The rooms are old. Few attractions for children. I do not recommend and I would definitely not choose this facility again. The only plus is that it is close to go for a walk to Marina Rubicon.

Agnieszka Brygman

We got a great value for the full family with all inclusive so this holiday was really a good price. But if I was to pay the normal price I would be very disappointed. The room was spacious with nice view but the room service was very poor the cleaners barely cleaned the floor was dirty even after the service was in the room so I take they didn’t really do much. Good really good two restaurants with lots of choices. Main pool area really great but again the pools were not cleaned - it’s a 4* hotel I would expect a little bit more we stayed in another hotel and staff cleaned pools every morning my husband got hurt because there was something sharp in the kids pool. With the safety a kid got injured in the restaurant smashing her finger because the chair was broken- although she screamed so much none of the staff came over or even got interested. The water park is really great but again so much dirt in there and surface very slippery around the kids area. I find this hotel really nice with so much to offer but for the family hotel I would expect a little bit more consideration of safety and cleanness. For the evening shows very simple but it was fun. We experienced better entertainment in other hotels that we were really looking forward to. I would still give 4 starts overall but again for families I think my points should be considered.

Ryan Miles

This is a public heath warning , this place is a dive please do not spend your hard earned money coming to this hotel. They are branded as a 4 star hotel I’ve stayed in better hostels . 1. Food cold , inedible . 2. Room was cleaned once in 7 days . 3. Rooms are filthy . 4. Hundreds of paper sprite cups littered all over the hotel . 5. Cutlery filthy and plates chipped . 6. Someone’s room got broken into and they stole all their belongings . 7. Bedside cabinet fell off wall mount nearly injuring my son . 8. Ferrel kids running around unsupervised touching food with their snotty fingers . 9. Raw burgers served for lunch 10. Cockroaches everywhere. If you like camping in a landfill on your holidays this is the place for you .

Amy Bone

Great family holiday. Not posh and fancy but everything you need for a good time. Rooms spacious but basic, good variety of meals every night, with theme nights. The flambe bananas were amazing. polite staff. Good location to different trips/experiences. Kids splash park is everything you need to keep the little ones entertained. Kids entertainment is repetitive but they enjoy it though. Some of the beds are ridiculously hard, which has meant I've had minimal sleep. We've had 1 cockroach in the room, but look at the environment we're in, it's to be expected. Overall if you're looking for a nice family get away, this is for you. If you want loads of entertainment and luxury, this isn't for you.

JaeHwa Jang

It was a bit busy season so that everything was late. We'd paid for premium but till I raised an issue, the reception didn't give me the upgrade. Also I understood the reception was busy all the time, most of them were really helpful but ONE wasn't. I was very offended and had a complained, but she wasn't change. No bother. Room was clean itself but bed was a bit smaller than normal. Resort was big enough so many place to play. Food is under expectation. 😱

Gary Oleary

The hotel is reasonably priced but as per the other comments the restaurant is pretty awful, it’s always so busy you have to jump in someone’s seat when they leave, queue for drinks and the hot plates and the food was mediocre at best. The pools are pretty good and the grounds were clean and well kept but we definitely wouldn’t be going back.

Richard Brewster

There's nothing terrible about this hotel, but nothing great about it either, It is average at best. Food bland, dry and not very tasty, But it is adequate. You won't starve. Staff a mixed bag, some really helpful, others look like they'd rather be anywhere else on earth but here. Hotel is very clean, that is one positive. But there are few others

Serhat

I recently stayed at the Stella Garden Hotel in Hurghada and had a wonderful experience. The hotel’s location is fantastic, offering beautiful views of the sea and a pristine beach that made our stay incredibly relaxing. The staff were all kind and helpful, going out of their way to ensure we had everything we needed. The food was delicious with a great variety of options. However, the alcohol served didn't quite meet our expectations. Overall, we had a great stay and would recommend this hotel for its excellent service and stunning beachfront.

Marwan El Qady

One of the best places for a family vacation on the Red Sea. From the receptionist to the chefs, the housekeeping did an excellent job. I don't know how they knew it was my birthday, maybe from my ID, but I got surprised twice while entering my room ❤️ Thanks, everyone for the good hospitality and the excellent service. I'm an Egyptian if that matters to the review section.

Michal Lushi

We had an exceptional stay at this lovely hotel! The dining options were impressively diverse, featuring a wide variety of meats, fish, side dishes, vegetables, fruits, desserts, and delicious ice cream. The restaurant, with its cozy atmosphere and stunning sea view, was a highlight of our experience. Access to the beach is very convenient, The beach area was pleasant, with sun-beds available. The hotel maintained two beautiful pools, both featuring a lively atmosphere with music and breathtaking views. There’s also a designated shallow area for children, along with a gaming room to keep them entertained. The staff was friendly and engaging, providing excellent service - multilingual, speaking German, French, and English. They were incredibly welcoming, always smiling, and eager to assist in any way. Overall, we had an amazing time and highly recommend this hotel for anyone looking for a fantastic all-inclusive experience!

Aleksandra Pa

I spend 9 days with my family on all inclusive. The hotel was very nice and spacious. The food was good and the service was also very nice. The choice of food and drinks was impeccable. A big plus is the sunbeds on the beach and a small bar, a very nice way to spend time. The downside is that most of the activities were conducted in French and not always translated. The hotel is generally worth recommending .End of season lots off sale and much more quiet. Weather 23 degrees and not much sun in that part of Create.

mrvinov

I was with my partner on a week's holiday, I definitely do not recommend this hotel if someone suffers from asthma. The entire hotel smells incredibly of chlorine, which made it hard to get out of bed in the morning plus a sore throat. I will also add that people using wheelchairs or the physically disabled will have problems getting to the hotel or moving around on its premises. Apart from that, the hotel is really nice, nice views and we got a nice room (for an additional fee of course). Hotel service at a high level so there was nothing to find fault with. Animation only in French so if someone wants to go to this hotel with children, please keep that in mind. The drinks at the bar were very weak, the wine from the restaurant was much stronger, strange. Souvenir shops at every turn are a big plus, two supermarkets right next to the hotel are also a plus. The sea is about 200 meters from the hotel, so very close. Greetings to the entire hotel staff and management! 🩵

Dzejkob VXR

I stayed for 9 nights and had a generally good experience here. Reception staff were helpful along with polite and informative . The hotel in generally nice and clean and in good aesthetic condition. There are loads of sunbeds outside in the pool area.

Nella Pompová

We were at Mitsis Bali Paradise for a week, from Sunday to Sunday. Everything was fine. The food was good and very tasty. The only thing that did not suit us very well was our room, it was not spacious enough for us. I want to praise the hotel staff, at the reception, at the bar, at the food, everyone was pleasant and helpful. Near the reception you will also find a shop where you can buy souvenirs or something you forgot to take with you.

deborah clarkin

Just back from a week here and it was great! Food, staff and whole resort was perfect. We had a balcony room, air-con and cleaned daily. The pool, food and bar areas were all clean and tidy. Entertainment every night. We ate most days here except 1 night and had lunches out but food was plentiful and tasty. Staff friendly and helpful. Would definitely go again

Lisa Sheehy

Wonderful clean hotel. Just back from a weeks stay with my family. Amazing staff including the gardeners, caretakers, waiters, cleaners, reception staff, entertainment staff etc. All so helpful and kind. Location is great. So close to a local park with climbing walls, gymnastic bars etc. Food was always fresh and cooked well. Not many vegan options on the themed nights but that's standard for all inclusive menu. Highly recommend.

Mark N

Just come back from a great week at Arena Beach, yes it's a little dated in places and some wear n tear as you'd expect with a busy apartment complex but we have nothing really to complain about , food was varied and mixed and we enjoyed every meal we had, the drinks on offer were great . I would recommend you take a plastic pint cup with you as they charge you 1euro to rent a small cup for the day but we took our own and used them . The rooms are small.and basic but very clean and they have you all need, excellent WiFi and air con. Maid service is 5 days a week . We were based at the bottom of the complex by the smaller pool and splash pool which is much quieter and more relaxing than the main pool, some sunbeds are claimed by towels by around 8am but still plenty available . The staff are all friendly and very helpful . If your after a small, friendly place to stay with nice food and a good location to walk into the local town then stay here, you will find little marks here and there but your not staying at a 5star luxury resort. We thoroughly enjoyed our stay.

Michelle Williams

This is a lovely hotel, not very big, lovely pool and it's great having a room right next to the pool. I found the food was lovely, always plenty of seating in the restaurant & the staff clean up quickly after you, however, there's not many smiles on the staffs faces. There was quite a few 🪳 cockroaches about off an evening (outside pathways) but that can't be helped I guess, never had any in our room though. There's a nice little shop on site and another smaller pool too. Over all I would go back but not in the summer holidays, the pool was a little crowded and lots of balls being thrown around... children are only enjoying themselves but I prefer it a little calmer. I always fed the collared doves 🕊 and loved them visiting the terrace. Entertainment wasn't brilliant but it was nice being able to sit on our terrace in the evening and just chill and had a drink. Overall, a very relaxing holiday, food was nice, beds & pillows wer very comfy but sofa bed was uncomfortable to sit on, but we sat outside most of the time anyway.

Xavier Royes

I'm here for a week holiday and so far so good. Even though the rooms are kind of small, they have everything you would normally have at a normal house. Outside there are many spots to acsess, including pools a football pitch and more. There are many choices of food to choose in the restaurant by the main pool, and dessert is absolutely scrumptious. There is nothing that concerns me here a good place to stay if your looking somewhere in Spain but not the mainland

محمد اشرف

Very bad and boring resort. The food hall is so small and it offers limited choices of Food and the staff attitude is so unprofessional. The sun beds weren't available unless you came very early or otherwise you wouldn't find place on the beach and at many days the floating bridge was closed so you can't swim. The only good thing was the rooms which was large and well equipped. I would advise you not to come here for this price you can find better resort .

Iuliana Plopan

We had 7 dream days with Cleopatra luxury resort. everyone from the team made sure everything was perfect and safe. the room looked spotless every day. very good food. if you get here look for those who do activities, they are very reasonable in price and very fair. don't try to pressure you into buying anything. for the best services look for Saber from the vip diving college. will offer you quality and unforgettable services. we will definitely be back here soon. thank you very much for the quality time provided into your resort

Арина Малютина

Very nice hotel! The service is 5+++, the staff are really friendly, smiley and diligent. The territory is green and beautiful, lots of swimming pools and quite enough sunbeds. Spa is also good! The sea is clean and warm, you'll be able to see wonderful fish, though probably won't be able to swim cause of corals and big waves😅 Food was tasty, but not very diverse, though we really appreciated breakfasts and desserts. If you'll need a doctor during your stay, you're lucky, cause there is a really good one there. Animation is quite okay if you're not a very disco-and-all-day-long-entertainment-seeker. So, if you're not fond of swimming in the sea and can enjoy just staying in it, I can surely recommend you Cleopatra❤️

Vidmantas Kairiukstis

We are eternally grateful to all the hotel personnel, receptionists, room service, kitchen and Lobby bar staff, especially the restaurant manager Reda for his indescribable service and care. We felt a great sense of hospitality throughout our stay. This is a place we would definitely like to return to and recommend to others.

Nicola Greway

Just got back from 2 weeks here. Fabulous hotel staff are all amazing. Our cleaner Ammar was absolutely fantastic. Food was fabulous with a variety of food. Fabulous cocktails. I cannot wait to return. Thank-you to you all for making our holiday so memorable.

Theo Hensen

The stay was amazing and loved the variety of food available in the resort which gave plenty of options to choose from. there are only two items that require improvement. 1. Guest relations team need to be more welcoming and keen to assist all nationals approaching them. 2. The quality of the alcohol (beer and spirits) need to improve as these, extremely cheap options, can cause major digestion problems.

Renate Bota

Price/services/quality ratio I would give an 8 out of 10. Minus points: the room was small, the bathroom was clean, towels and linen always changed on time. The food is tasty, the drinks the same, the bar boy Mohamed 10 out of 10 super service. Unfortunately, we had a small problem with the room until we managed to talk to the manager who solved our small problem. Another minus would be the beach across the road.. However the boy who served us on the beach again left us a good impression Karim. We chose one of the evenings to go out to a party in Hurghada with the entertaining team. Disappointing unfortunately.. we arrived at the said location and found ourselves alone in a crowd of strangers. All in all, I would recommend the hotel for families with children because almost all the action is centered around them.

MINA girgis

“I recently stayed at this hotel, and while I appreciated the cleanliness of the rooms, the overall experience was disappointing. The service was a disaster, with unresponsive and unhelpful front desk staff. My room phone was out of order and, despite reporting it, it was never fixed. Additionally, the beach is much farther from the hotel than expected, which was inconvenient. The food was another letdown; it was overly salty, and the selection was limited, leaving much to be desired. I wouldn’t recommend this hotel unless significant improvements are made.” Let me know if you’d like to adjust the tone or add any details!

Leia Vinnicombe

Perfect hotel, clean, great food, great atmosphere. Fab shows and mini disco. Just don’t use the little shop by the stage he tried to charge £13 for one carton of milk! He agreed to drop it to £9 but I refused to pay that, especially when the day before he charged my husband £5 for two. We will be returning next year but will never use that shop again.

Harry Lynch

I recently stayed at this hotel in Egypt with my wife, and from the moment we arrived, our experience was far from satisfactory. After a long day of traveling, we were eager to check in and rest. However, the receptionists were indifferent to our situation and told us to "go and get food & come back in 40 minutes." We made it clear that we just wanted to go to bed, but this was ignored. When we finally received our room key, we weren't given a map to our room. We were told to wait for a bellboy, which took an unnecessary 20 minutes despite several standing around doing nothing. Upon reaching our room, we found two single beds instead of a double bed, which is not ideal for a married couple. Reception was unhelpful, claiming the hotel was fully booked. It took speaking to management to eventually get this resolved. We waited in reception for about 90 minutes for the holiday company rep, who never showed up. The only staff members who didn't treat us like walking cash machines were the waiters and lifeguards. Their service was the sole highlight of our stay. On-site shops were extremely overpriced. For example, a tube of Pringles cost £10, which is a far cry from the £1.50 price in local supermarkets. The excuse given was that they were "imported," which seemed absurd. There were no consistent prices for late check-out within our group of 15, with each party being quoted different amounts. Printing our return boarding passes was another issue. Initially, we were asked to pay £25 for the service, which felt like another attempt at a cash grab. We eventually got it done for free, but the whole process was frustrating. The food was just okay, with limited variety. Overall, our stay was marred by poor service, inconsistency, and a feeling of being constantly overcharged. We won't be returning and wouldn't recommend this hotel to others.

Ash Rated

Me and my partner stayed here for 10 nights and loved it here! We plan on returning next year! The room we stayed in didn't have air con but we survived and the bed was two singles out together but it wasn't too bad. The views from our balcony were amazing though! We had all inclusive food and drink and it was so worth it, the food was well cooked and freshly topped up regularly. The drinks were all self service, including the alcohol!

Abbey Smith

went on a seven day all inclusive holiday with my parents, little brother and partner in August 2024 and I was one of the best holidays we have ever been on. This hotel was absolutely amazing. Before going I saw some not so great reviews and my experience proved them review wrong. The buffet was always fully stocked with all foods during the meal times and there were many options to choose for especially for my partner who is a very picky eater. Between meals you have a snack bar which is also set up buffet style. The view from both pools and rooms was absolutely beautiful. The bar was all self service when all inclusive so no need to wait in long lines when wanting a drink. The rooms were very clean and comfortable and were cleaned regularly, unless asked otherwise. The staff were very respectful when you didn’t want them to go into the room and still offered clean towels and to take the bins out for you. Overall our experience as a family was absolutely amazing and we will definitely be returning.

Mrs_Stead 00

We've stayed here for a week and I can honestly say we've had a lovely time. Rooms are clean and towels changed every day apart from 2 days which we were told about. Bed linen was charged mid week, which was nice as it was so hot! No air conditioning but we had 2 good ceiling fans and they are midway installing air con. Food was average but a good choice each day for breakfast and dinner. All staff are pleasant and friendly especially the waiters, who were constantly tidying and making sure we were ok. All in all a pleasing stay! 😁 We were informed before our holiday that they were having building work done but we didn't hear anything and it didn't affect our stay at all.

Helen Dyson

Our experience with Altamar was horrendous. We arrived 22:30 and were told there was no room for us due to construction. We were never informed about this before arrival. They put us in their sister hotel, where the breakfast was cold and the grapes were mouldy. We paid extra for a sea view, which the other hotel didn’t have. We had to spend hours trying to get back into the other hotel. When we finally got back, the air conditioning didn’t work, the hair dryer didn’t work, the TV didn’t work. We chose a self catering apartment, no washing up liquid or a sponge was provided. We were woken every morning between 7:30 and 8:00 with building work. Didn’t get a relaxed lie in once while we were away. The cleaners came around at 8:30 one morning, knocking on the window three times and peeping in the bedroom window - very inappropriate. We were never given anything to say ‘do not disturb’. Took 3 days to receive any sort of an apology, and at that we had to go looking for it. We were ‘compensated’ with free breakfast. Very poor customer service skills from the manager. Spoke to us badly and argued with everything we said. Save your well earned and go elsewhere, plenty more beautiful hotels on the island.

Daniel Readman

I went to this hotel with my family and it is one of the best places I have ever stayed it, the location is lovely and I love the way that the hotel is build as the views are lovely too. One of my favourite parts of the hotel are the balcony’s as they are massive and always gets sun. The entertainment is brilliant as they have stuff on for all ages which we all enjoyed. The food is good and it has wasn’t too busy. For us we managed to get a sun bed everyday which wasn’t a struggle, There is a lot of steps in this hotel but there is a lift for anyone who needs to use it, the lift can be busy but it wasn’t a problem for us. The Europa centre is only about a 5 minute walk from the hotel if you fancy going out for a meal which we did some nights and it was great as they have shops there aswell. Overall I would definitely go again and I would recommend this hotelto anyone considering going to Gran Canaria.

Ste Wilson

My partner and I have just returned from a delightful week-long holiday. The hotel was exceptionally clean, and while the rooms were basic, they met our expectations for the price. The pool area was well-maintained and tidy, with the only minor issue being the inconsiderate behavior of some guests who monopolized sunbeds for extended periods and not using them. We would appreciate it if measures could and should be taken to address this issue in the future. The bar staff was exceptionally friendly and accommodating, and the food hall offered a wide variety of fresh food options, catering even to individuals with particular dietary preferences. This was my second visit to the hotel, and I would highly recommend it and consider returning for a third time in the future.

Jayson Carroll

We are currently on our 5th night. From the very start at check in (we were 3 hours early and they still checked us straight into our room) the holiday has been amazing. Nearly every single drink at the bar is included in the all inclusive, the food selection and quality is amazing for an all inclusive. Our room while it only has a ceiling fan was cool enough to sleep in if you keep the patio doors open and curtains closed 24/7 this is with 29c days. Information given at reception on bus times, prices and what buses to catch and where to change for a trip to the aquarium was so helpful. Lovely pool and getting a deck chair isn't difficult at the end of Sept/beginning of Oct. Most staff speak great English. We will definitely be back!

Michael Parr

The hotel is inland, but a free shuttle is provided for the beach. Staff are friendly and hardworking. I do, however, have two complaints. Jet2 advertise the hotel as a family destination yet there is no gate on the children's pool area which would add a level of added security. We are travelling with 2 toddlers, yet we have been allocated rooms over the smoking area and the pool bar where nightly very loud entertainment does not finish until 11pm. It can be heard even with the balcony doors closed, which also makes sleep difficult as the air-conditioning unit is portable and needs to be vented through the open door! There is a ceiling fan, but this just circulates hot air. We have twice requested quieter family rooms only to be told the hotel is full and there are none available. This is despite an email request before we arrived, and there have been two changeover days during our stay so far. The hotel does not appear to be full, but maybe there are a lot of rooms with single occupancy. I therefore could not recommend this hotel as a destination for families with young children.

Z C S

Mum and I went on holiday here 11-18 October 2024 3 star hotel. Staff polite friendly and helpful Rooms needed air conditioning not just a unit which was very noisy only pool view get the units. Or you can pay 5 euro a day for it. Pool bar was great serves food and you can have any drinks after 11pm you pay shuts at 12am. Entertainment was wonderful in evening and in day also entertainment was great for all. Buffet food in dinning room A lot to chose from sometime it is cold but what do expect when it's a heated unit. Chefs keep checking to replace food quickly Tables get cleaned also quickly

Steve Oliver

Great facilities from the pool bar to the snack counter. I can't really find anything bad to say. The animation team were always around and the evening entertainment was way better than expected. A free bus shuttles you to maspalomas beach. The rooms are somewhat tired and would benefit from some TLC. Our bath plug had enough mastic sealing it you could have used it to plug the hole in the titanic. Overall a good hotel and with a little TLC would be a great hotel.

Ryan Tamayo

The ambiance here is always inviting and comfortable. The rooms were immaculate and very comfortable. And the staff at this hotel were incredibly welcoming and helpful throughout our stay. Especially to Mr. Rommel Rillera I commend him for his very good service he is so dedicated. And also the food was good and great value for money. I will definitely recommend this place to the people.

Hayley Evans

We stayed in a family room with 2 adults and 2 children. The room is very small, barely enough space to put suitcases away. The room also constantly smells like urine so we had to buy an air freshener, but this doesn't cover the smell. The fridge is old and rusty and smells bad inside. One of the bedside lights is hanging off, but the maintenance team was sent to fix it after I complained. The shower has black mould in it. When I complained, they just said "This is just how it is in Greece". The hotel itself feels generally old, rough around the edges and grubby. The elevator was out of service for a couple of days. The beds were hard and uncomfortable. Didn't get a single good night's sleep. I complained about all of the above and asked for an upgrade. They said they would call me but I never heard anything from them. The food is adequate. Lots of choice on the buffet, but the quality is lacking. The Muses restaurant offers a poor example of Greek food. You're much better off finding a local Greek tavern. The pools are well kept and clean. The view from the 4th floor is beautiful, you can see Turkey. There's immediate access to the beach from the hotel grounds. It's a smooth pebble beach with some sand. The staff are friendly enough, but some of them look very unhappy to be there, especially the bar staff. The kids entertainers are nice and friendly, but the entertainment is basic. The drinks are fairly poor. Sometimes the punch will be made with orange juice, sometimes it's orange squash. The pool bar looks particularly dirty with rusty fridges and mouldy, wet areas. The waterpark is good for kids. It looked safe and clean and my 9 year old enjoyed it. Overall the hotel is disappointing and absolutely not what I would class as 4* compared to other hotels I have stayed in.

Claire Odonnell

Hotel is clean a lot if food options especially if you are a fussy eater like me.The entertainment make the hotel more enjoyable where you can easily just stay in the resort all day and night. They were great with everyone. Plus right on beach so you don't have trek worth all your stuff.

Vanessa “YMY” Gomez¨ymy¨

We went to rest for a few days with the children and it was a wonderful experience! We loved the hotel, the food is very good and varied, and the rooms are very clean. But the best thing without a doubt is the wonderful animation team, always ready to make us smile, and the children were delighted with their activities! Very commendable!

Holly Wilkinson

Really disappointed with this hotel. Poor quality food, rooms are small and noisy, entertainment goes on until late, kids club consisted of a hungover teenager doing some colouring twice a day at a table, broken sun loungers, no good kids pool with shallow end for children to play on, not enough space or sun loungers, tacky music playing loudly and long queues at the bar for drinks in plastic glasses, overall hugely disappointed. Also very noisy as right under the flight path.

This is me

This is an exceptional reasonably priced hotel. It has been recently refurbished and there are a variety of of rooms and out looks. Multiple seating areas, pools and bars. Great for families, but adult only quiet area also. All very close to fantastic sandy beaches and calm seas. Great swimming and snorkeling. As other reviewers have written - the food and drinks are extremely good. Great location, arguably best area to go exploring from on the island. Complementary sandwiches and water for late arrivals, and water from shop nice extra touches. All in all a superb holiday. Efharisto para poli much Sunrise Team!

Leon Gottschalk

My family and I had a wonderful stay at this hotel in Rhodes. The breathtaking views and perfect weather made our vacation truly special. The location was ideal, with plenty of activities and attractions just a short distance away. We loved the delicious food, and the staff was always friendly and attentive. Our rooms were cozy and provided a comfortable retreat after our daily adventures. Overall, it was a fantastic experience, and we would happily return!

Ella St John

Had a lovely stay here last week for mine and my partners anniversary. The staff were great! Very friendly and they congratulated us and made our stay memorable, we were very touched. The views surrounding the hotel are stunning and the facilities on the site meant there was a lot to do although we spent 90% of our time by the pool! The food was great, excellent service from the restaurant staff too. All the staff are a credit to the hotel to be honest. I hope to be back again one day

praca uberbolt2021

overall the hotel is quite OK for a 3/4 star. But do something about this "great" idea of ??8 fans that work 24/7 and "make sleeping easier" for the buildings in the neighborhood. Maybe building the fans from above will reduce the noise.

Tanya Jayne

Came again for 2 weeks in October for my 7th year running. Absolutely love this place. Perfect location. Staff are always amazing, good variety of food and drinks always available. The little shop is very reasonable and has some great little gifts. Its a great place for a family holiday, but is also a perfect place for a solo traveller like myself as it has an adult only area. I will definitely be returning next year in my favourite room! Let the countdown begin 😍

Agnieszka Kaczmarek

hotel definitely below European standards cleanliness in rooms and generally in the recreation area below standards. The hotel needs renovation. Food is average, very monotonous and the choice is quite modest. If someone has purchased all inclusive, they must be prepared for quite high additional costs after 23 everything is payable and the choice of cocktails is quite modest. The number of available sunbeds by the pools is very limited and evenings with animators end around 23 despite the fact that it is a hotel for "adults". The biggest advantage is the location, the views are breathtaking and this would be the only plus of this hotel.

KujoTheUnderDog

I certainly wouldn't call this a 4-star hotel. The staff are fabulous, and the food is good, for all-inclusive, but the rooms are dated, the bed was horrifically uncomfortable, the bathrooms are a bit grotty, and the booze is low quality. "All-inclusive" cocktails are still charged at half price, are not well made, and do not use decent ingredients. Better cocktails can be found pretty much anywhere else nearby. The sunset is beautiful, though, and the evening entertainment is quite good.

Mumuree

I had a fantastic stay at this hotel! The two pools were perfect for relaxing, and the food was delicious with a great variety of options. The customer service was exceptional—staff were friendly and attentive, making sure everything was perfect throughout my stay. Highly recommend!

Tania Marin

We stayed for 7days. The food was really bad. We’ve had half board and the food was really greasy and almost the same every day. Also the glasses that we were drinking were really dirty. We’ve stayed on the first floor, we didn’t have a balcony and it was really hard to dry our beachwear because no direct sunlight was entering that room. Beds and pillows really uncomfortable and the room was looking really outdated. Also, you can hear everything from the other rooms. Definitely the hotel needs an upgrade because it doesn’t look like a 4star hotel, every piece of furniture is really oldand looks bad. The pool and the location was nice.

Kath Carroll

The staff are really lovely and the location is idyllic but up a very steep entrance. The food is varied and well presented. For us, as older people, it stops there. The rooms need updating although the bed is comfortable. We have a room with a pool which would have been fab had it been deep enough to swim in. The water is up to my upper waist. The other 2 pools are very small and the pool bar very limited. This hotel would def only be 3 star if not for the to die for views. We are very dissapointed as the pool was the centre of our planning, mobility being limited.

Meg Tait

Me and my partner stayed for 8 days and it was lovely. The hotel itself is beautiful, the room was amazing and very modern with gorgeous views from the veranda. It is a very large complex so we did a lot of walking but there are buggies available to take you around site. I really enjoyed the food, a lot of options and it was nice to try new things. The desserts were also delicious. The food courts around site were very nice also, the bar next to the beach did lovely pasta dishes and pizza around lunch time. We dined in both restaurants on site and really enjoyed the food and the atmosphere in both. The staff were also lovely and welcoming. Overall it was a lovely holiday and thank you to all the staff.

denise Qazi

Rooms were as expected. Quite basic need a little updating. Beds are really hard. I felt like I got a pressure bruise on my hip. Food was lovely great variety each day. Wine was surprisingly good 3 white 3 rose and 3 red always found one that was suitable. The desserts were fantastic the best I've had at an all-inclusive. The spa is well worth a visit. Great massage head neck back perfect! Lovely Spa and staff are excellent.

Mikhail Starkov

The resort was great. We had a great week. Amazing buffet - great selection; we definitely overate. The only small thing that we found to be a problem for us is that there is nowhere to go for a walk - the road in front of a resort does not have a pedestrian sidewalk, so for a walk we had to take a buss

Janice Underwood

This is our second visit this year but would have to admit the first time was by far the better visit. The first two rooms offered were totally unacceptable but eventually an amazing hotel receptionist provided us with a good room similar to the one we stayed in on our first visit. Unfortunately coming at the beginning of the season and now at the end of the season you can certainly tell the difference.

Sam Thomas

It's a lovely place. The food got a little repetitive towards the end of the week even with the theme nights. The resort cats are gorgeous but I did see a manager try and kick one away which I wasn't happy about.

Sammie Preece

Me and my friend has a lovely week away. The San Antonio Hotel and spa was wonderful. The hotel was clean and the staff were amazing. The food and drink was also beautiful! We paid for all inclusive plus once here and was definitely worth the money. The bar tender Puskar in the all inclusive plus lounge was so attentive and friendly and he's such an asset to the hotel. The hotel is situated in a really good place for travelling and there's good access to local transport. The massages we received at the spa were really good.

stephany ojiaku

Lovely experience. The room could do with a bit of sprucing up, but otherwise, beautiful experience. They were able to upgrade my room when the love holiday app didn’t book us in. The meals were top tier. Especially loved the breakfast and Yushan restaurant. The view was extraordinary but bear in mind, it can’t be seen from the front of the building.

claire Bryant

Completely surpassed my expectations. Hotel was exceptionally clean, the staff were really friendly and couldn’t have made us feel any more welcome. Catered for both families and adults only without even trying to. Would definitely stay here again

Olivier D

Nice week in general, the staff of the hotel is always very nice and friendly. Except certain people at the restaurant. The room was always vey clean and the shower was always refilled with clean towels. Thanks to Lila who add to tidy the mess of our children every day.

--

Really enjoyed the stay at dB San Antonio. Location was great and the staff helpful and friendly. Beds comfortable and room had Aircon that just worked. The facilities were pretty good, and I really enjoyed the treatments in the spa that sorted out some muscle issues. The cafe was great for playing cards in the evening and the on site restaurants had a good selection of food. Site has a lot of space so would really like to see a games room or some more activities to keep us occupied in the evening. A couple of pool tables, pinball machines, table tennis or arcade machines would be nice. Only slight mishaps that prevented a 5 star were the bathroom flooded a couple of times as the basin outlet wasn't connected and the ceiling fan didn't work. Nothing major. Would go there again.

Saulė Gedvilaitė

The rooms, the hotel view, and the exterior scenery are all stunning. However, the food was disappointing and barely edible. From the reviews, it's clear that many guests have complained about the poor food quality, and it seems the management is not addressing these issues. If the hotel continues with this approach, it might drop from a 4-star to a 3- or even 2-star rating. Based on our experience, we believe this resort is at most a 3-star and are quite disappointed. The staff were friendly, smiling, and pleasant. We purchased an all-inclusive package, but were surprised to find that we still had to pay for certain drinks, ice cream, snacks, and some non-alcoholic beverages. Additionally, a swim cap is required to use the indoor pool, which is an extra cost not covered by the all-inclusive package. We expected that with an all-inclusive plan, such amenities would be included so that guests could enjoy their stay without additional expenses. The resort may be suitable for families with young children (ages 1 to 8/9), but if you are traveling without kids or with older children, it may not be the best choice. We expected more from this resort and are very disappointed. Even though we are still here, we won’t be returning and cannot recommend it.

Michael Oduba

By far the worst food ever had at an all inclusive. To say how big the hotel is the choice of food and quality of food I wouldn't feed my dog. Lower your expectations if you're coming for quality. The desserts are all good but the mains are very poor. I imagine prison food nit being this bad. Rooms are reasonable size and the veranda had alot of good space. The hotel is well over due a revamp and bringing up to recent times. The pool areas are all good but they sell inflatables and you can't even use them in the kids pool. You have to go over the road to the water park if u want to use a inflatable. The all inclusive bar is OK but the cocktails all being pre made and put in a jug a pina colada is more like warm pineapple syrup. Not alot of choice on the cocktails either.

Krystian Pietrzyk

We was there for 5 nights in Polynesia. First opening door of the room we notice there was hole in the wardrobe in bedroom and bed was dancing when you was trying to lay down, another minus bed for couple was made from 2 separate beds which was horrible to sleep … Half of the staff was ok, specially people on the restaurant was lovely, Reception people, problem with communication due to very low knowledge of English. We arrive before 11 pm and we cannot expect any food available for us with 2.5 year old boy, only “snack bar” was open where 90% of things was drinks and beer. Food was very good at restaurant and staff there was lovely. Big minus for parents which comes with child age close to 3 y/o, there is no attractions for kids in this age, only after 9pm… Soft play not accepting kids under 3y/o but they charging you for 2.5 years old kid like for adult. Localisation of the resort is not the great due to walking distance far with kid to the center, you can only use public transport or taxi where public transport cost you €4 and taxi 11/13 to the center, trans station around 45 min walk form the hotel to get easily to Malaga. I can say food good, rooms can be better and service of the reception staff can be much better also they should change offer for kids under 3 to charge less or offer more for kids in this age. If I will be back there ? I don’t think so.

Dragon Born

The interior design on this place is amazing, there is a indoor waterfall, the resort is a bit of a walk from anywhere but that's half the fun of exploring and the hotel puts on a coach down to the entrace free of charge, the food is OK but was included with room so no complaints, we went off season so was very peaceful still near 30 degrees in December, we had a travel cot set up in our room upon arrive which is good as most hotels charge extra for this, the staff were all very friendly and most speak good English and happy to help me practice my espanol with them. We left our bags with them after checking out on the last day as pur flight was in the evening so we didn't have to spend the last day walking around with out bags all day. I would highly recommend this hotel.

Sheikh Uddin

Great hotel and really good value for money. The only downside was you had to pay to use the indoor pool as they say it's part of their spa experience which was a downer. Never the less we did use the spa and it was really good. Just wish they included it in the price you pay.

Kolin Sin

Visited early November 2024: Excellent location, just 30mins walk along the beach to Albufeira Town which includes a few nice refreshment stops along the way. The other way, there is a nice walk along the beach which also was very quiet, due to the time of year. The hotel has the end of the beach, which was very quiet when we visited. The outside pool is quite large but we didn't choose to use it as every morning the bathing seagulls filled the pool with feathers, of which the staff did clear out every day, besides having access to the sea was much more desirable. The indoor pool was an adventure to find, for some reason the signs in the hotel are not correct. The rooms are semi-modern and ours on the third floor was in need of a bit of a revamp. There is next to no soundproofing so expect to be woken up by late night party goes, non the less the bed was very comfortable and we were able to drift back to sleep. All in all, very good base to get around a few places and leasurely walks to town. There is a party strip up there road from the hotel so expect it to be busy during peak seasons. The staff were excellent, very attentive and helpful. The male attendant at breakfast in the morning made an effort to welcome us and say "good morning". Breakfast was a standard affair, full English seemed to be the most popular but there was a good selection of fresh fruit.

John Flood

Incredible experience for our kids 5 and 8 years old. The pool was fantastic 2 slides and a diving board. Located on the beach it was perfect We were all inclusive and the food was very good with an amazing variety 10/10 from all our family.

Abby Mitchell

Very, very disappointed. The whole property including the rooms and common places are outdated. The rooms were clean and we had no problem with the staff that cleaned them, but the couch and kitchen appliances were probably 20 years old and never changed out. For the most part the pool and pool area were clean but the pool chairs were all broken. We booked the all inclusive and it was HORRIBLE. The breakfast and lunch at AQUA were not good. We could not get to any of the other restaurants that were supposedly including in the all inclusive package due to them being on a different property requiring different key cards. We tried Jacks one night for dinner and were so disgusted we left after one bite. This is not a five star resort. It does not own the beach in front of it but you can access it from the mgm property. We will not be returning and we’re upset with the price we paid for our disappointing stay.

Damian Kris

Whoever rates this place at more than 2 starts clearly had to be drunk. The hotel is outdated throughout, and the room is from 1990 at the very best. Whoever thought about giving this hotel 4 starts clearly has no clue about what they are doing, and 5 stars sight at the entrance to the reception. It is a silly joke. Food option for all-inclusive is shocking at push, you get the same 3 option buffet in the morning and although you can book yourself a dinner in one of many restaurants which they own, we left the place after 15 mins as I wouldn't feed my dog with what was served. I have automatically cancelled all reservations which we had for the rest of the week and when chatting to the receptionist, he just knocked his head and said that he knows how poor it is and there is nothing he could do about it and simply apologised. 3* Hotels in Spain seem to be luxurious to this, and although we are only 3 days in our 7, I would already book a plane back if I could only get the money back.

Tom McAllister

You can tell this hotel used to be a 5 stars back in the day but it’s currently feeling like a 3 star, needs updating. Staff in general were friendly. Our first impression arriving with one grumpy, rude night receptionist he started the vibe off not good. He could do with some training.

Paul Hillsden

We were a little disappointed with our room condition, but as the hotel was fully booked, we couldn't be moved. We understand that this hotel will be undergoing a refurbishment in the not too distant future, which may have something to do with the condition of it. However, the rest of the hotel was fine. The bar area was nice and comfortable, the pool was nice, clean, and warm. The poolside bar was excellently staffed by enthusiastic and friendly staff. The food was of very good quality and variety, and the service at lunch and dinner was exceptional. The people working there really made this place. Always smiling, always friendly, and always ready to accommodate any, reasonable, request. They made us feel very welcome.

Charmaine Williams

The rooms need fixing up and a bit of paint their was mould near the air condition ants in the room on the cups in the room so we could not drink from them and thread coming out of the bed sheets hole in the cover. The sevice was good there was always staff at the desk to help you. Entertainment was great loved it the day and evening. Good Location it’s near where you can walk to shops or have lunch or dinner out or go out in the evening to have a drink

Melanie Goodfellow

Although this hotel is a little tired looking in places it is clean. The staff are friendly & even though we arrived nearly 3 hours before the scheduled check in time they allowed us to use the facilities & start using our all inclusive bands straight away. The only thing I would note is that although the pool is very large it has very limited shallow ends. My partner is over 6ft tall & was only able to stand in about 20% of the pool the rest of the pool was nearly 2 metres deep which is not great if you have kids who are not strong swimmers.

Beth Veitch

This hotel is shouldn't be 4 stars it's definitely a 3 star! The pictures they show on their website do not match the rooms in real life. Our towels weren't replaced in the room for 2 days and they don't regularly replace new mugs or fresh tea bags, coffee and milk in the rooms. The Pillows and sheets are stained with make up etc. And they're not replaced the whole of your stay! The pool is the best part of the hotel however they have lights hanging off inside the pool and the children's pool is full of debris and needs to be cleaned regularly. The pool bar staff are brilliant and really friendly. The bar in the evening is very slow and needs more staff for the amount of guests in the hotel. The eveing entertainment is rubbish they might aswell just not bother! The decor is very dated with old manky carpets running through the corridors. I will say the food is lovely and changes everyday so your not eating the same things all the time. This hotel definitely needs to be down graded to a 3 star and stop leading people to believe it's a 4 star online!!!

Arron Davenport

Me and my wife stayed at this hotel for a week whilst visiting paphos. Tldr; Overall, I would give this hotel 3/5 stars, good hotel ONLY if you get it for a good price like we did. I wouldn't recommend it at all for young couples in their 20s and early 30s or anyone seeking anything other than sun, beach and being poolside. Rooms 2/5: the rooms are dated and not particularly well equipped. The mattresses are firm and the pillows are really poor. The air con in the room works fine, the TV is tiny, has about 8 channels that are all in greek. We got the sea view room and the view was good however depending on which sea view room you got your view could be amazing or awful. Our towels were changed daily and bed made with some light cleaning. Staff/service 3/5: once again it was just decent. The staff don't really talk to you or say much, they're not particularly friendly but not rude either. A very average service throughout. Food 4/5: the food was surprisingly good considering it was included, we got half board breakfast and dinner and both are buffet style. We were both surprised at the quality and the amount of choice. Notably the meat choices for the dinner service. I read a few reviews before coming to the hotel, that the food was poor however it is clear that those people were unrealistic considering this is a hotel on the cheaper side. Drink 2/5: I usually wouldn't write a section just for drink but this is important. They have the WORST selection of 3 beers and 0 cider options which was surprising to me. They do however get +1 star for the cocktails that although do not look great and are not made with any real care, are loaded with what I can only call "super measures" of spirits. Hotel environment. 3/5: once again it was very standard and nothing special. The pool is big with ample seating, there is a standard sized indoor pool and sauna and a TV room with a small TV. There is daily evening entertainment which is probably the worst thing about the hotel. It was either music or bingo or both, and the musicians could have been anyone they pulled off the street, furthermore you have no choice in listening to it and the windows are not soundproof. Local area 3/5: you're pretty far out from the centre of pathos but there are travel options very close to the hotel. There is a particularly good beach spot a short walk away but be advised, other than this beach there is nothing else to do locally that is not shopping or eating. There was no evidence of local crime or scamming going on and the area seemed safe and mostly clean.

Joos Joosi

I liked the hotel and the rooms. Especially the staff was very helpful. The rooms were cleaned daily and the buffet was with some of variety. I went with my 2 daughters and they loved the pool especially the saltwater one. Which was close to our room. We didn’t really use our private pool because it was too cold. Beautiful surroundings and taken care of. Since nothing is perfect there were a few things I didn’t like. That we had to pay for the gaming bit. A few coins per day would have been nice for the kids and I couldn’t get the drinks refilled at breakfast or dinner buffet. Beautiful country seemed very safe they even had a refrigerator outside the store even when the store was closed. And didn’t have to pay for parking! 🥰

Daisie Russ

The hotel was stunning and everybody was so friendly. Mariana was lovely. The room was left spotless and she even left us flowers. Absolutely beautiful. Would definitely come here again. The building, pool and beach was amazing. Loved it here and we don’t want to leave!

Avichay kardash

We recently stayed at the Mitsis Ramira and had an overall enjoyable experience, though there were some areas for improvement. The room we stayed in was a bit outdated and unfortunately located in front of the hotel’s air conditioning engine, which made it less than ideal. The main building rooms could definitely benefit from some renovations to match the rest of the hotel's offerings. On a positive note, the food had a lot of variety and was generally good, though nothing stood out as exceptional. The service, however, was excellent. The staff were always smiling, helpful, and made us feel very welcome throughout our stay. The swimming pool was a highlight—very clean and well-maintained, making it a pleasant spot to relax. The hotel is also conveniently located within walking distance of a very nice beach, though it is a bit stony, so something to keep in mind. The animation team did a fantastic job keeping guests entertained with fun and interesting activities throughout the day. There was a dedicated crew for children, and activities like morning yoga and more, which added a nice touch to the overall experience. Overall, we really enjoyed our stay and would recommend the hotel, especially if the room conditions improve with some updates.

Domantas Rebrovas

From arrival, we were greeted with warmth and welcoming by Miltiadis which continued throughout our stay. The room which we stayed in was a family room with private pool and was always maintained and stocked for our visit. A minor during this season is that the sun does not hit the private pool or deck but the main pool is fully enjoyable and in sun. The beach always had sun beds available and the sea was stunning and warm. The beach bar staff were exceptional and we highly recommend visiting this bar. The food was fantastic. The bar was tremendous with great compliments of live bands playing throughout the nights. The evening cocktail bars were very relaxing and chilled out. Staff were very prompt and friendly with special mentions to Erika and Edi. Overall a fabulous holiday and would recommend to anyone.

Henry Welford

Our trip to the hotel was lovely, all the staff are so welcoming and attentive. Cleaning staff kept up to providing us with fresh towels and drinks in the mini bar. Great variety of food each night with four themed nights but the buffet every night gives you good choice. The beach is clean and waiters are there to serve you with drinks at your leisure.

Nancy Verliefde

What a nice atmosphere. All personnel is so friendly and gives constantly even more than you are asking for! From cleaners to waiters to animation. They just make sure you are having a good time.

James. F

Oh yeah! I remember this hotel when we used to stay for one week on the 24th of August 2009. Absolutely shocking n horrible on the first day when we arrived. Our room n there was old fashion n outdated furniture made from the 90s couldn't lock the balcony door. Hundred of fairy flies all over in bathroom. We have been complaints n the next day, they offer us to move to another room which is feel more safe n secure. But room is still outdated n old fashion n no air condition.. Food in the hotel restaurant absolutely awful n bland n same everyday. Orange juice is not juice, it's made from orange powder. Fizzy drinks at the bar Coca-Cola n Fanta are fake brand. They are not the same as you can tell the taste difference when you buy from shop. Some spirits are poison. Beers alcohol have water down Our daughter when she was 13 years old n she saw a cockroach came out of salad bowl in the hotel restaurant. After 3 days later, We fell ill n diarrhoea. We did not been to restaurant in the hotel. So we went out of our hotel n went to different restaurants n was absolutely lovely food. Cockroach everywhere n even dead cockroach floating in the pool. Hard to find a reception staff. Most staff looks really fed-up n can't be arse to help.. Absolutely shocking n horrible hotel overall. HOTEL FROM HELL ☠☠🤬🤬 P.S... We did want to go back home after 3 days but no flight available on that week..

Trevor Mitchell

A tired and dated holiday complex that needs some updating. The WiFi is almost non-existent and this makes electronic communication difficult. There is a problem with the gulls that gather around the swimming pools and this will prevent a return. The food was good in all restaurants and the hotel rooms a little dated with old Tvs and dated bathrooms. The management is poor and hard to find, with the reception personnel lacking in basic hotel service needs.

Dat Meenjeniet

Well, it’s cheap and the location is pretty great. Close to the beach, shops and restaurants. The rest is pretty much abismal. It is very run down and old. Seems like there where no updates and maintenance since the 90’s or something. I don’t know why some reviewes say the food is good because it is awfull. Almost no choice, everyday the same stuff and it is just very very bad. Seriously, you only take the all-in for the free booze and nothing else. In the room, almost everything was broken and moldy. So if you don’t care about quality whatsoever and just want a cheap stay, this is the place for you :).

Paola

Overall good, all facilities available, very slow service for our standards. Cheap but clean and pleasant. Everybody from staff is very engaging. Good location, great atmosphere. Agadir is disappointing, therefore Tamlelt is a good place where to spend your time.

Sarah Martin

On arrival we were met with loud music, drunken people and informed we were in our room for just one night before they would have to move us. Luckily this was a one off. We had already booked and paid for an excursion the following day so were told to make sure everything was packed and they would move us while we were out. The initial room was a family room, it was beautiful, large and clean. Whilst out we were moved to another room which would naturally be smaller as just 2 of us. Again it was a nice room, good size and clean. Some minor repairs required but by no means affected the stay. All of the staff (apart from the odd one) were so polite, hard working and couldn't do enough for you. We paid all inclusive and are non drinkers, the rooms had kettles but only provided a satchet of coffee for the first night. The hotel is nicely located and a stones throw from the beach and local shops. It can get very loud at night from other activities outside of the complex which is no fault of the hotels. There is a large variety of Moroccan foods to choose from that are available during 3 different times per day, breakfast, lunch and dinner. The communal areas of the hotel are beautiful, a large seating area which all feels very opulent.

Moonbeam Moonbeam

Had an amazing time at the hotel. The staff were great, food amazing, and the entertainment spot on for all ages. I went all-inclusive. The bar opens from 10 and the snack bar from 12-5pm. There is also a part of the beach sectioned off for the hotel, which is nice as it means the road sellers aren't able to pester you. There is a decent sized pool which is cleaned daily as are the rooms.

Maxine Stinton

Lovely hotel well placed for the town, shopping and the beach. Overall the food very good but breakfast disappointing. Great rooms . Only problem here is with staff. Not all but certainly the majority don't appear to be keen on the British. If you are French or morrocan you can be sure of Great friendly service. This was the opinion of many of the British guests that were here at the same time as us

P. Backer

I rate it 3 stars because the first room we got was above a nightclub. It was impossible to sleep due to the loud music. Additionally, there were cockroaches in the room. Fortunately, after complaining at the reception, we were able to change to a much better and quieter room. The staff was very helpful, and the food was delicious. What we liked the most were the atmospheric evenings prepared by the staff. If it weren't for the nightclub with its parties, I would have given 5 stars.

Dan Rodgers

Absolutely phenomenal hotel! Ridiculous amount of services, entertainment and facilities. We fly home on 11.6.24 and I just cannot state enough how highly I speak of the hotel. Special mention to Annette, the manager. After a problem with the booking agent through love holidays - which wasn't her fault, she arranged for us to stay in our upgraded sea view room for the duration! Make no mistake, you won't want to leave the hotel!!!!!!!!

Jan

Absolutely fabulous hotel and the location is perfect. The hotel and rooms very well decorated and clean. The ambience of the hotel is amazing. Plenty of sunbeds with poolside bar and snack bar. Buffet restaurant with plenty of variety to choose from. The staff were helpful and friendly and nightly entertainment was good. Close to local shops and bus station. Easy walking distance to the amazing hippy market. Fabulous choice of holiday.

Katie Jenkins

Rooms not big enough to swing a cat, need refurbishment in bathrooms and with paper thin walls. Room service team amazing. Service not enough receptionists.. always a queue. Massages not cheap and not great. Also a 25 minute massage should be 25 minutes not 8 minutes of setting music, getting heated towels or lotion. Lifeguard courtesy not good.. whistles and shouts across the pool. All in all... not what a Hyatt is cracked up to be.

Sharon Mc

Room was very nice, but bathroom is open to room with frosted toilet door. Had pool view & slept well. No towels for 2 days. Some waiters are nice, others not so much. Food just above average, Mexican & Chinese eve. Didn’t try breakfast. The only disappointment was they kept blocking our cards from opening room door for last 2 days, my friend & I holiday separate - so we weren’t together at all times to pay bar bill. Lot of fuss for the sake of 80 euros, we are not thief’s but were made to feel that way. Nice area around & close to hotel.

Elaine Holmes

Hotel great location. Food, half board, breakfast was good, dinner not good, ate out, as plenty of great restaurants nearby, we hired a car and fantastic places within 20-30 mins. Room very small, balcony tiny, cleaned daily, had to ask for fresh towels, bed sheet was not changed during 5 night stay. Pool area was lovely. Service all staff were pleasant. Big let down was at reception, we watched people arrive to a welcome drink and given information about the hotel, where everything was situated.........we arrived and were handed keys, feel everyone should be treated the same. We would return for location, but would do some research on other hotels, as can only book half board, bed and breakfast would suit us better.

Joanne Longstaff

First time at AluaSoul, and I had a fabulous time. On arrival was a quick and efficient check in. Offered complimentary fizz, as I don't drink they got me fresh orange juice. Lovely. My room was lovely, I had double, standard solo use. I overlooked Jarcardo Lounge, so had a beautiful panoramic sea view and fabulous sunrises. My room had complimentary bottle of water on arrival, which was greatfully received after a long day travelling. My room had a safe, fridge, tea/coffee/uht milk (replenished everyday), toiletries, bathrobe and slippers. (From my previous stays in another hotel I had to pay for the safe, kettle and fridge!) The housekeeper on my floor, was a young girl and she kept my room immaculate. She would be starting as I went to breakfast at 07:30am, and would still be busy at 15:00 if I nipped back to the room. I hope this review gets passed on to her, as she works very hard. Floor 5 in building 1. I had a birthday and my son had some flowers delivered and straight away Housekeeping brought me a vase. People have mentioned open frosted bathrooms onto the room but my room had a bathroom that was as an ensuite, walls and a door if that makes sense. No frosted glass onto the main room. Food. I think some of these reviews are very uncalled for. In my 7 days stay. There was plentiful. Always being restocked. The chefs and front of house work extremely busy. In the 7 nights we had a great selection. We had theme nights: Italian, Mexican, Asian. Breakfasts were plentiful and so much choice as was the evening. There were always 2 chefs out the front on the hot plates cooking fresh meats, fish and at breakfasts omelette of your choice cooked for you. Also scrambled eggs, fried eggs cooked fresh for you. Pianist playing a few evenings. And the dining view over the bay is 5 star. Pool area was beautiful and clean. I didn't use it as I prefer the beach. I hired a towel for €10 deposit, returned to you at the end of the holiday. You could change it for a fresh towel Mondays, Wednesdays and Fridays. Evening entertainment was good. Doesn't get a lot of mention as people go to local bars. But if you don't fancy a walk out, it's worth watching, in comfortable surroundings. I had a birthday treat of a facial on my last day. Was relaxing and my face felt amazing. Would highly reccomend. So all in all, I can't fault my stay. My room, the food, the staff team both in the restaurant, housekeepers, wellness centre and reception and the hotel location. Had an amazing holiday thank you Alua Soul Staff Team

Terry Downes

Possibly the prettiest little harbour I've ever visited. Lots of bars and restaurants which make the most of the scenery. The hotel is just around the corner from the cove (walk out and turn right). The hotel is peaceful as there are no children. The entertainment on the rooftop bar is fun. The rooms are generally small but cool (the air conditioning seems to work well). The balcony is tiny but welcome, we have a poolside view on the second floor and it suits us fine. If you enjoy a relaxed pace and love the sea then this is the place for you.

David Dalgliesh

Had a great time at the Barcelo Hamilton. One of the best locations for a hotel that we've stayed in. Views from balcony and rooftop are just stunning 👌🏻 On the the down side, we thought the food could have been better. Breakfast is fine but omelettes were still have cooked with the egg mixture still running out onto my plate. Next morning I asked the cook if she could let it cook longer which seemed to upset her and I got it undercooked yet again. No more omelette for me. This happened again at lunch with the pork cutlets, however I could always find something within the buffet that I could eat. Food at the pool bar is not complementary under AI until 3pm. So if you fancy a snack at 2pm you must pay or attend the buffet restaurant. Also some of the cocktails like strawberry daiquairi are not offered on All inclusive so better to ask the bar person before ordering. My final negatives are the air conditioning in our room was very poor. I asked at reception if they could check it and they agreed. However, it never got any better, so really warm at nights. Apart from these niggles it is a good hotel. If they cooked better, cooled the rooms and allowed All inclusive at all bars 10.00 to 23.00 I would give it 5 stars. At 3k for 7 nights for a couple I expected better.

John Vickers

There are stunning views of Mahon bay from the superior sea view rooms, although views from some of the first floor are limited due to the ground floor of the hotel extending forwards, ask for a sea view room on a higher floor level if possible (4th floor best) and rooms numbered 115 to 124, 215 to 214 etc.  for best views. Rooms are compact, with an unusual bathroom layout (separate WC and shower areas, washbasin in the bedroom). Our superior sea view room had a safe, kettle and fridge, all at no extra charge. The WiFi was fast enough and didn't drop out. We found the evening meal offering  disappointing, with limited choice and food not always hot. Also there were always small flies around the buffet which was off putting; other reviewers have commented on this.  We didn't find the restaurant up to our expectations of a 4 star hotel, and have had much better at 3 star hotels. There are numerous restaurants a short walk away, if we returned we would opt for bed and breakfast. All the staff we met were friendly and efficient,  the hotel was clean, the rooms spotless. The outdoor pool is sheltered and offers sun and shade, whereas there was little shade on the rooftop area. There are small shops just off the square a couple of minutes away, and lots of restaurants and bars ariund the bay to the right of the hotel. There is a good bus service to Mahon, only €1.75 each way (cash only). There is a water taxi, €15 per person return, or €10 one way to Mahon.

Michaela Hall

The rooms are spotless and cleaned everyday by wonderful people. The food is excellent , with loads of choices. The staff are 5 star, especially Monica who took it on herself to teach me Spanish phases. The location is the best I have ever visited. Sitting drinking coffee on the sea view balcony watching the boats go past in the sunny weather is an absolute dream .

Nick Jervis

I am staying here as I write this review. The staff are ALL LOVELY. Can’t fault the location. I would strongly advise paying for the sea view. The thing that lets this hotel down so much is that on the website they make a huge thing about the hotel rooftop terrace and sea views - and rightly so. Which makes it unfathomable that the rooftop bar is never open. To get a drink in the best spot with the best views you have to wait for one of the two slowest lifts in the world to take you down 5 floors. Walk up a ramp. Walk past the ‘enclosed by the hotel’ swimming pool, up approximately 25 steps, then repeat the process to get back to the rooftop terrace. . By the time you are back you need another drink. It really is unbelievable. The rooftop bar should be open ever day. There are enough of the lovely staff to manage it. It suggests a complete lack of foresight by the rmanagement.

Edward Agius

Very long check in process Asked to sign a doc re Data Protection but the doc was all in Spanish with no English translation Checked in at 6pm and receptionist had to go and check if the room was ready. No porter Rooms are not 5 star level No tea/coffee making facilities in room. In a 5 star hotel this is a given One elevator out of order for 3 days Breakfast is good although not a large number of items. Spa very nice and organised. Outdoor pool very nice, quiet and relaxed Nice gardens

Carole Crudgington

This is a large, clean, stylish and modern hotel, but is lacking in the personal touches customers would expect, with this star rating. The weather the second week in May was unseasonably cool, and the hotel was cold. It was often difficult to find staff for service in the bars, especially around the pool areas. It lacks atmosphere and friendliness.

Lodge Taiho

Nice hotel, but it surprised me that a five-star hotel has no complimentary water, coffee or tea??? We even have to “borrow” the water cooker! The comforting points are personnel: great staff at reception and restaurant! The buffet breakfast and dinner are at average level... not to compare with other five-star hotel we’ve stayed!

Culinary Connoisseur

One of the best experiences in Spain. Incredible service by Bernhard (10 star), he really cared to make sure we are happy I thought he was the manager from how hospitable. Hotel is not bad (building is old and they have tried to modernize it, rooms and building a 3 star but the breakfast makes up for everything. Especially when you are on a long drive ahead. Pool area is amazing almost like a Vegas style beach with lots of space and cabanas. I gave this place a 5 star review because the price of the night stay of 68 euros wouldn't even cover the price of the breakfast in most places. So the value is amazing. Would highly recommend it as a 5 day escape from everything and anything.

Anna Young

We stayed in this hotel 3 nights, beautiful hotel and surroundings. Rooms were very clean and up to a high standard, staff were very friendly and helpful, spoke very good English as well. Hotel is up on the hill so it was a bit of an issue going there and back to town/beach but we got used to it, car would be a good option there. It was about 10 minute walk to the beach and promenade. The pool near the hotel was very clean and big enough. Excellent place to stay.

Sanja S

Fantastic Stay with Exceptional Service! I recently stayed at this hotel, and I can't recommend it enough! The food was absolutely amazing, with a wide variety of delicious options to choose from each day. Every meal felt like a culinary adventure, with fresh ingredients and beautifully presented dishes. The cleanliness of the hotel was impeccable. The rooms were spotless, and the housekeeping staff did an incredible job of maintaining a high standard throughout our stay. The entire property was well-maintained, creating a comfortable and inviting atmosphere. However, what really made our stay unforgettable was the animation team. They were full of energy, enthusiasm, and creativity, making sure that guests of all ages had an incredible time. From morning activities to evening entertainment, the team went above and beyond to keep everyone engaged and entertained. Their passion and dedication truly set this hotel apart! Overall, it was an outstanding experience, and I can't wait to return. If you're looking for a hotel with great food, spotless facilities, and a top-notch animation team, this is the place to be!

Melissa Walter

Had a great time! Animation team is fabulous! EDIT: The animation team will hound you to leave a 5 star review and wait with you so they can take a picture once you've completed it. The animation team will also not stop trying to get you to take part in the hotels activities (zumba, step class, etc) throughout the day - I just wanted to relax with my friends and the constant interruptions through the week were a little frustrating. They also do review nights at the hotel where they go all out and it is good but will refuse to serve you drinks until you've left a 5 star review. The hotel was really nice and I enjoyed my stay, the dolphin trip you can book was great we saw lots of dolphins. I have removed 1 star from my original review because of the points above. I also think it's worth saying that the drinks are poured very freely so be careful they are STRONG! The food was very good! New food in the buffet everyday - There was a lot of flies in the buffet and in the snack bar, not necessarily the hotels fault but worth noting.

Josh McCleary

Great entertainment and good food. Cleaners are great and give great service and good towel statues. Lots of activities to do for a cheap price (£20-£50). Animation team give great mini discos for kids and live shows at night, fun filled aqua gym and water polo of a day time. Would recommend

Lesley Stigling

"I had an amazing experience at this hotel! Every aspect of my stay was top-notch, from the delicious food options that catered to all tastes, to the live music that added a perfect atmosphere. The pool area was pristine, providing a fantastic place to relax, and the facilities overall were outstanding. With a stunning beach just steps away, the location was ideal, making it easy to enjoy both the hotel’s amenities and the natural surroundings. The bedrooms were spacious, comfortable, and beautifully designed. I couldn’t have asked for a better stay – truly a high-star experience in every way!"

Ali Shelton

Lovely hotel, brilliant country, everyone smiles! In particular the animation team are so friendly and have a great variety of activities, especially Ramos! If you get to meet him ask him to do card tricks! There’s a great variety of dishes in the restaurant daily, something for all tastes, but if you really cannot find something that suits you the chefs will prepare something else. Drinks service to the table for lunch and dinner instead of the typical bun fight at the beer or taps as with some all-inclusive locations. Would recommend this hotel and location.