4 Star Algarve Holidays

Kerys Williams

I'm a travel agent and travel a lot with my job. Other reviews are correct it's more of a basic 3*, rather than a 4*. I believe the rating is from the old rating, where the ratings were based on what they offer a customer, which have now changed since TripAdvisor. Back in the day, you can see that this was a really good hotel. But very little has been done to it since, with its up keep and moderation. ✈️If you like your holidays based on staying at your hotel on an all inclusive. I don't think this is the hotel for you. The facilities are nothing compared to modern day 4* all inclusive hotels, ✈️If you are someone who just uses the hotel as a base. This is great, as the kitchen is basic but enough for what you need and a large supermarket and fast food options just a short walk away. Beach and old town Albufeira is about a 10minute walk down hill. TIP) For about six Euros all day use, there is the tourist train. Pick up a short walk away and it's good for getting around. Takes you to the beach area and another 4 points. Great if you are trying to save time if on a short trip.

Janice Cummins

Nice and clean hotel but old fashioned. Needs updating, Otherwise lovely. Food in hotel bar was not nice, would avoid. Breakfast however in Oh La Late at the front of the hotel was beautiful in presentation and taste.

becky louise

We are here now and have 4 nights in total at this hotel. Honestly it’s not as bad as some of the reviews make it out to be, you get what you pay for it’s a cheap getaway. It definitely isn’t a 4 star 3 star at most. Rooms are dated and worn but still very good to stay in. Location is great everything is within walking distance from the hotel. Staff were lovely when checking us in. Would I stay again for another cheap getaway? Yes.

Ellie B

Rooms are very basic but the hotel is large with a lot in it. The gym is €8 per use which is pretty annoying although the women stated it’s an outside company, I would expect a hotel that is 4 stars to offer a gym included in the price. The tattoo studio offers photos with no price and no one around to speak to. The indoor pool is brilliant and great for winter. The outdoor pool was quiet but it was not warm weather. Had Santa’s grotto for the children & music playing in the bar area. The room had everything we needed for a 3 night stay with a store in the hotel which was good. I assume in summer this hotel could be great even more than the 3 star I am giving due to seeing a lot of stuff for children and a pool bar that is closed for the season. We did not pay a lot of money to come here so I would say it’s great value.

Mary Braddish

I stayed for 7 night it is not a 4 star hotel there was no electricity in the kitchenette of the room I was told it should work and nothing else 1 socket was falling off the wall beside the bed the other was under a dresser I had to ask at reception for a kettle because I could not use the kitchen ended up eating out for the 7 days

Eunice O'Grady

We went on a family holiday, lovely big rooms and balcony, not much entertainment apart from half an hour children's entertainment in evening, one small shop on site, there's a supermarket about 10-15 minute walk away, we walked into Alvor and it took us about 20 minutes (you can get a taxi but we wanted to walk) there's a free bus daily that takes you to the beach, would go back there. Food, drink staff were great.

Eileen Goddard

Absolutely fantastic hotel, the room is lovely we got given a free upgrade so have a pool view. The food choice and quality is excellent and the staff are very friendly. Unfortunately the second half of our trip was very noisy and disruptive due to hordes of under 14's staying for a football competition, they were noisy and every evening till nearly midnight were running around the corridors and banging on doors.

John Wright

This is not a 4star hotel. Very limited food offer in restaurant same most days . No pool tables no real games room . Indoor pool u have to pay extra bd kids can only use between 6 and 7pm . Limited drinks menu. When we stay there was a booking with over 600 kids in a football tournament who took over hotel. Very noisy here everything from floor above and corridor. Entertainment is prob the worst ever seen in a hotel . Staff do nothing when u raise a complaint. Lovely area shocking hotel. We won't be back

Emma Sutton

I am still there at the point of putting my review and honestly it's amazing, the service is amazing but everyday when the cleaners come in I find so many ants on the floor by my bed the sofa also looks like it's never been cleaned in the cracks but the workers are so polite and they would gladly start a conversation with you! I'd also recommend going to the beach, it's really beautiful the tides can be big but the sand is lovely loads of seashells if you like to collect them! I would personally recommend going here for a holiday if you have kids at school I'd say book it the day first of any holidays they have off school so it wouldn't be as busy!

Linda Biggin

We are here at the moment, having been here previously more than twice a year and been happy with the room we were allocated, but not this time. I feel we were given one of the smallest rooms available, when asked to change was told fully booked. I know that is not true as I was very observant of available empty rooms during our stay.The room was very dingy and dark and dissapointing, we are used to better.Having said that it was nice to see some of the same staff still there . They were so friendly to us and the food was always lovely, but not always hot. The kebabs are to die for.The cleanliness is so good here cannot fault anything at all apart from our room. My husband is disabled and would like to see walk in showers in some of the rooms.

Irfan Dola

I came on holiday here for 4 days with my son and we thoroughly enjoyed our time. The rooms were a bit basic but the service was outstanding. Brilliant cleaners and really hard-working staff. The people at the reception were young, vibrant and very helpful. The facilities in this hotel were excellent, especially the sauna and the steam room. We also found the breakfast to be varied and the fresh orange juice to be superb when it was available. I would definitely consider rebooking this place in the future.

Seghan MacDonald

This is not a four star hotel. Much closer to a two star hotel. Friendly staff but the hotel is aging and has not been updated. The whole building is musty, the hallway carpets need to be updated and the rooms are dark and dated. The bathroom was in terrible condition with an essentially unusable shower. When the shower head is turned on it sprays across the whole bathroom. The photos are misleading on Google and on other booking websites. Hoping some honest reviews will highlight the reality of the hotel conditions.

Claire Bonner

Fabulous stay. The hotel has a great location, 30 seconds from the beach. The rooms were excellent value for money and it was great the breakfast was included too, which we very much enjoyed. The staff on reception were all lovely too, very friendly and funny as well! We would defo stay again!

Marietje v

We are staying for 2 nights in the Quarteirasol hotel in Quarteira. We visited Portugal already 2 weeks last year so we know what we can expect concerning service, food and accomodation. Unfortunately this hotel is not worth a 4 star ranking. We are used to travel every month to 4 or 5 star ranking hotels but this one is only worth a 2 star ranking. We have a standard room that is small but also extremely dark. When the curtains are closed and all the lights are on, it is still very dark that you can barely see something. (the photo is when the curtains are open but the view is really bad). Only the bathroom is bright enough but here the Windows cannot be opened so it is not possible to get some fresh air in the bathroom. This is really annoying. The hotel has the clean reward but the rooms are not clean enough to receive such a 'clean reward'. The room is definitely not a place to relax since it is really depressing. You better only sleep in the room but the room is not a nice place to relax. We contacted the hotel by mail in advance but we did not receive an answer so this is also poor customer service. I only write a review when a place is very good or bad and unfortunately in this case, I do not recommend this.

Anja Scheck

Be careful with this hotel. Rooms do NOT reflect the pictures on the web site. You are looking at abandoned buildings and have a parcial sea view. The Reception is not helpful to find a solution

Jane Chaplin

Loved our stay here. The staff were very friendly and helpful, nothing was too much. We had an apartment which was extremely clean and well kept. We had a spectacular view from our balcony. The spa was a nice extra and again part of the service. The location was perfect, close to the d town and other places of interest, all of which were accessible by foot or other means. I highly recommend this hotel and would stay again.

Parizad Aflaki

We came to this hotel for our daughter’s birthday and we had the best time and memorable birthday and an amazing holiday in this Hotel. All the staff were very kind , they reserved a nice table for my daughter’s birthday and tried to make it a special moment for her! The food and atmosphere were excellent. 100% recommend this hotel to everyone!

Dean D.

My wife and I rented an apartment for 6 weeks and it exceeded our expectations for sure. Very, very clean throughout all of the buildings. The maid service is excellent and always thorough. Front desk staff are very helpful and speak multiple languages very well. We really enjoy the happy hours at the hotel bar, the servers are excellent, wine are beer are great and the prices are very fair. The best part about this location is that it's close walking distance to old town Albufeira where there are many dining options and shopping experiences. We are already looking to book for 2026.

Frank Poulsen

Huge apartment hotel on a very sloping and steep street. Definitely not suitable for people with walking difficulties, as it is impossible to walk down to the city, you have to use the hotel shuttle bus, which only runs 4 times a day. All the apartments are quite large but be aware that some are tucked away with no view at all. Large restaurant, with a special wing for charter tourists. Huge buffet, which is not renewed very often. It was missing a chef to fine-tune the spices before it was served. Boring food! On the other hand, extremely friendly staff, except for the restaurant manager who was downright rude and completely incompetent. No playground for children but some chlorine pools! Very small TV's

OLA

Great location apart from steep hill up to hotel. But walking distance from bars and restaurants. Apartment had everything needed. Pool great addition for winter break. Staff very nice . Spent Christmas here . Food was good.

Jill Lewis

We returned yesterday after a week's stay. What a wonderful hotel. Paradise found. We have stayed in quality hotels but this is our favourite and I am a very picky and critical person. The views are amazing overlooking the Atlantic which lulled us to sleep every night.With a beautiful sandy beach that stretches for miles and whitewashed buildings nestling on the rocks and town behind.The room was large and bright and had every amenity that we could want, it was immaculately clean and was serviced every day, clean towels and sheets. Great waterfall shower. The restaurant was very comfortable, modern with quality furnishings. Breakfast was a buffet of excellent quality and the a la carte dinner was delicious, 3 courses with two choices for each course. Exceptional waiter service who paid great attention to detail, placing the correct knives for fish and steak courses. Attentive, friendly lovely service, made us feel very special. Beautiful hotel, quiet and relaxing. We can't wait to go back.A very short walk into town but a bit hilly in places.Albufeira old town is lovely, we found some pretty rambling little streets with quiet bars away from the main square.

Jayne Webb

Lovely hotel, very clean rooms lovely size, nice large walk in shower and lots of little touches. The only thing was there was no kettle in the room to make drinks, just anespesso machine. We bought a cheap kettle and left it there. Hotel very close to beach and the shops etc of the old town.

Kelsey Graham

Booked 3 nights here with a friend after spending most of our trip on hostels. You're definitely paying for the views and the pool. Pool is small and not many loungers but we were able to get a spot on the deck every day we went, and it was a hot busy weekend. The views are incredible and the pool is great. Beds were uncomfortable, felt hard as a rock. Breakfast was decent, lots of options. Staff were always friendly. Great location to the beach and the town, there is tons to see and do. Air conditioning was great. Really enjoyed our stay!

Trogdor Merfcastle

This is a good hotel, with some significant limitations. The pros: (*) Wonderful location. On top of a cliff with gorgeous views of the beach. Near everything in Albufeira. Really couldn't pick a much better location. (*) A/C works. It can get hot in Albufeira and the AC worked incredibly well. (*) Free breakfast. No joke, this was the best hotel breakfast I've ever had in my life. Everything was fresh. Everything was delicious. I've seen dozens of "free hotel breakfasts" and they are normally not that good, but this was great! (*) Nice pool. It's far from huge, but the pool is nice, with a wonderful view of the beach. (*) Staff was friendly. Staff was always friendly and helpful. (*) Good walks nearby. My wife and I greatly enjoyed all the nice walks nearby. Not only the beach, but the nearby neighborhoods are pretty good. Cons: (*) Beds were horrible. Very uncomfortable. They have the setup with the 2 beds pushed together and it was awful. Not only were they uncomfortable, but they constantly shift. (*) Very small. Hotel room and particularly the bathroom were small. Shower was super-tiny; barely can fit a human. That said, water pressure in the shower was good and it has one of those flexible nozzles, so not too bad. (*) Balcony not really "private". Our room had a balcony with sun beds outside, except it wasn't really private. The fact that pool-goers needed to cross to go to the bathroom is fine; but we had an obnoxious young Brit couple that kept parking in front of our room, blocking our view, and the fat dude kept showing his skinny girlfriend his hard-on right in front of us. We complained to the hotel staff, but they said there was nothing they could do since that area wasn't private. THIS IS UNACCEPTABLE! Hotel needs to remedy this - yes, people should be able to cross by to go to the bathroom, but people should not be able to park in front of your room and do whatever they want. (*) A/c thermostat is fake. While it's great the the A/C works, the thermostat on the remote for it is 100% fake. Doesn't matter what temperature you set it to. It only has 2 real settings: on and off. So if you leave it running in the night, eventually it will be 13C / 55F even if you set it to 20C / 68F. Overall, then, our experience at Rocamar was pretty mixed. It was romantic at times and annoying at others. If hotel got more comfortable beds and remedied the 'private balcony' issue, I'd probably give it 5 stars. For now, it's about 3.5 / 5. I'll be generous and round up to 4 due to the wonderful hotel breakfast. That said, we stayed 3 nights - if you're staying a week, I think the uncomfortable beds would be more of an issue.

Julie Long

Lovely hotel situated on a beautiful promenade with fantastic views of the beach. Short walking distance to the old town in Albufeira. Friendly staff and very clean. Nice basic food on the menu at a very good price. Nice touch having the spa included with the stay but book as walk ins are not accepted. Very small pool area but I prefer the beach so this didn't bother me.

P Anne

Beautifully designed hotel which was immaculate with helpful staff. Unfortunately there were coach parties of lads some of whom forgot how to conduct themselves in a pro social manner at the poolside and in the evening. Staff tried to intervene but I'm surprised a hotel like this accepts "stag parties" for the sake of the staff and guests. Also my review about the cold food (and much more) has been censored so I'll no longer be reviewing or trusting Google reviews moving forward.

Helen T

We have just returned from our spring holiday at this hotel and found that the hotel was beautiful, the staff are very nice and particularly efficient. The rooms were of the same style modern and pleasant as the rest of the hotel. The shower was over a bath (we requested for a walk in shower were were told that none was available), and since my husband has physical difficulties we asked for a slipmat, this was supplied immediately, much appreciated. The standard of cleanliness was the best I have come across, this was throughout the hotel. The pool was a nice area with towels supplied. Although we found so many positives with our experience there were sadly a few negatives, the main problem being the food. On the first evening we were impressed entering the dining room and with the attentive staff. It all looked very nice and the meal was well, fine at best. But it seemed to go downhill after that. I read reviews about the food being cold and I thought that was pretty normal for food on the Mediterranean but the food was stone cold. In other hotels that offer buffet style meals there is usually a 'show chef' cooking the hot food on demand and it would have helped if there were warm plates, they too were stone cold. But I have to say the cleanliness was impeccable and used plates at our table were removed right away. Another negative for us was the large groups of lads at the pool, I can't blame them as they were enjoying themselves as that is what they were there for. When choosing this hotel we were mistaken for the type of hotel this was, we thought it was a quiet, boutique hotel for adults. Again we thought the beach was near but, not the hotels fault, the access to the beach was in the process of being rebuilt so found this too, disappointing. We would have made use of the roof terrace if there were sunbeds up there. We made the most of using Uber taxis that gave us inexpensive choices of places to go. I would return to the hotel if the food situation was better and have walk-in showers but not if the hotel continues to take bookings of large groups that is really sad as it was a beautiful hotel.

Kumsy choi

I stayed here for five days and had a good experience with the food. The room was clean and elegantly decorated in cream and brown tones. The hotel itself isn’t very big, but the layout creates a spacious and comfortable feel. There’s a swimming pool, but I didn’t use it due to the rain. The hotel claims to have a private beach, but it’s not actually private. I went there for sunset, and it was quite beautiful. Parking is available, and there’s a supermarket nearby. You can walk to the Old Town in just over 30 minutes or take a bus or the mini train for convenience. Since I visited during the low season, many shops were closed, but I imagine it gets lively during peak season. The breakfast options were excellent—I was very satisfied.

Donesha Holmes

Myself and my partner stayed here in October for just over a week and it was incredible!! We were on the room and breakfast rate with jet2 holidays and everything was wonderful! The hotel is very clean and smells amazing always. The rooms were very spacious with a nice sized balcony. Breakfast always had plenty of options (get down early to get the food stuff). There's a private beach not far (5mins walk) away which was also incredible. Myself and my partner got engaged on this trip and the staff made it possible to have balloons, cake and champagne in the room on arrival, it was really lovely. It was my birthday later in our stay and we also managed to get a birthday cake and champagne to the room for this also. Overall fantastic!! Honestly one of the nicest hotels I have stayed in. I have stayed in multiple 5 star hotels in similar destinations and this was by far the best place we have stayed at service wise. Nothing was too much to ask for and everything was very reasonably priced. We will be back on our next trip to Portugal ❤️❤️❤️

Maria&Sorin Lutz

We loved this hotel for its location, close to three beaches. The view of the ocean from the balcony was amazing. The breakfast was delicious and served in a pleasant setting, with welcoming and helpful staff. The reception team, particularly Guilherme, Carlos, and Anastasia, was multilingual and highly competent, offering us suggestions for our daily trips. Last but not least, the hotel features a large, airy atrium, a social space, and even a small library.

dee Turner

Staying at resort currently would rate 3 star Reception check in excellent Room cleaned daily with fresh towels good service rooms lack of mirrors near plug points no kettle in room although can get one from reception for 20 euros refundable deposit only downfall it trips fuse box Towels are not standard for pool which is in most allinclusive Grounds picturese and well maintained Coffee machines constantly not refilled Bar always a queue not the staffs fault they are delightful and try there best lack of staff on duty is the problem Dining room go early for a table or times wandering around to find table that's been cleaned and set up again not the staff on dutys fault more staff needed Oh yes hunt the filled salt cellar Food ok selection ok warm Otherwise plenty sun loungers and polite staff. Update Vast beautiful grounds Grill restaurant / pool and bar very tranquil very clean

dave florey

We travelled end of March for our first holiday with baby twins. We opted for a reasonably priced all inclusive with nice rooms and food, in case we didn't get good weather. Upon arriving we found the hotel to be nice and clean and staff very friendly. It wasn't busy at all when we went. The rooms are like small apartments around the site. Ours was about a 5 minute walk from the main building but the grounds are really nice with trees and grass etc. The room wasn't really big enough for us with two travel cots and we didn't have a kettle or anywhere convenient for washing and drying bottles, so we used the bathroom. As that didn't have an extractor we had to time washing, sterilising and drying bottles around showers due to the condensation. Kettle was provided at reception with a deposit, when we asked and there are plenty of coffee machines and a microwave in the main building. We had to use baby friendly which we found the bottled water in the room was ok. We were provided more when needed although we had to ask a few times and a couple of days it wasn't replenished. The bed was ok, twin linked to make a double. Travel cots were fine and babies slept well. Some English movie channels but the TV is very small. I really liked the grounds and location as we were able to go on some nice walks with the babies. There is a good hike to Vilamoura along the coastal trail and the hotel had a few nice fitness trails. There is a shop about 25 mins walk but not much else. However a bus is available on alternating days to Albufueira and Vilamoura for 1 euro each way. We ventured out and loved Albufueira and Vilamoura. The real let downs for us was the food and the indoor pool. We took the babies swimming on a couple of occasions and found the indoor heated pool to be cold, which was really disappointing as we could only really have them in there for 5 minutes. The a la carte restaurants were closed but we didn't see any notice of this when booking. We found out they were closed due to it being the off season in March. Breakfast buffet was 2 out of 5, being generous. No eggs cooked to order and cooked food was always cold or like warm as best. The French toast was the best thing they had. Lunch was ok but dinner disappointed every evening. We heard the same feedback from people we met on the holiday. Limited choice, nothing exciting and pretty much rice, some type of fish, grilled chicken and chewy pork. There were little chicken pies at times that were nice and the snack bar does cooked foods which was a nice thing to have. I'm not huge in desserts but they had a good selection. I did have the banoffee pie one evening which just turned out to be pastry with chopped banana and some chocolate sauce. Very disappointing! I wouldn't go back due to the food but we did enjoy our stay. I don't think it was worth the price had paid in all honesty. I do think the hotel has a lot of potential as the staff were friendly and the hotel grounds are great. Nice outdoor kids pool, a park, picnic areas etc, which would be good in hotter weather. Be warned that the beach is down a cliff. There are stairs but it's a bit of a walk.

Karl English

Adriana Beach Club Hotel Resort Review - November Visit I recently visited the Adriana Beach Club Hotel Resort in November, during the off-season, and was pleasantly surprised by the level of care and service provided, despite the quieter period. The staff at the hotel really go above and beyond, working tirelessly to maintain the grounds and ensure everything is in top condition. The resort is well-kept, and you can tell a lot of effort goes into the upkeep, even when things are slower in the off-season. The views of the Atlantic Ocean from various points around the resort are absolutely stunning. The expansive coastline and the sound of the waves crashing make for a serene and relaxing atmosphere. If you enjoy scenic views, you’ll definitely appreciate the beauty of the location. Access to the beach is via a set of stairs, which can be a bit challenging, especially for those with mobility issues, but the walk down to the sand is well worth it. The beach itself is peaceful and relatively quiet during the off-season, perfect for a relaxing day by the sea. The restaurant facilities were also impressive. The buffet was the only option open during our visit, but it offered a great variety of food, all of which was fresh and tasty. Despite being out of season, the quality and selection of food were still excellent, and the staff were more than willing to accommodate special dietary requests or food preferences if you ask. One downside of visiting during the off-season is that only the main bar and buffet restaurant are open, which means that guests at the far end of the resort (like we were) can find it a bit of a trek. It took us about 10 minutes to walk to the main area for food or drinks, which might be a consideration for those with mobility issues or those who prefer more immediate access. Overall, though, the Adriana Beach Club is a lovely place to stay, and despite the quiet time of year, the staff’s dedication to quality service and maintaining a high standard made our stay enjoyable. I’d recommend it for anyone looking for a peaceful, well-maintained resort with breathtaking views, but perhaps be prepared for a bit of walking if you’re situated at the furthest points of the property.

Becky Wall

We have just returned from here yesterday. Check in was smooth and the reception team were really helpful. I requested our rooms be near to everything. As my mum and daughter both have disabilities. We were in b block which was a perfect location. We thoroughly enjoyed our stay but it was no means perfect. The rooms were damp and our beds felt wet every night. But that may have been down to the rain we had most of the week, so we didn't complain as it wasn't the end of the world. Food was actually quite good! Was cold a lot of the time even if we were first in. And there's not a massive choice for vegetarians. But we all ate well and found something we liked every day. (Which is unusual for us) the bar staff were friendly and helpful Sometimes too friendly with our adult (late teen) girls. One in particular was asking for phone numbers daily! We thought the teens may have been bored as they were by far the youngest adults in the hotel, but the entertainment team were fabulous and they joined in with everything! Richards Jessie and vanya in particular were brilliant and they are real assets to the hotel. They do an amazing job at keeping everyone of all ages happy and occupied. We wouldn't stay here again as we like trying new places but I would definitely recommend it. In my opinion it's a good 3 star hotel.

Stu White

Travelled for a week all inclusive for some winter sun. Hotel was around 35% capacity, which suited me perfectly. Great food for all 3 meals and the bar staff incredibly helpful and friendly. If you want to get away and want sun, peace and quiet, this is a great spot. Has a direct path to the beach, which goes for miles.

Tasha Uphill

Room was pretty good and clean , however the pictures when booking showed something completely different to what we actually got . When booking they also didn’t mention nothing was open and no entertainment. When booking all inclusive I do not expect to be kept in a certain area where I can drink . I expect to be able to go wherever I want with my drink , particularly around the pool or my room . It was such a long walk down to get a drink . Every other restaurant was closed even though the booking said enjoy up to 25 different foods . It also says snacks and food all day , you will never go hungry . But they had a tiny area next to the bar with a couple of sandwiches and cakes only available after 3pm . The bar at the reception is also not free , so you go to an all inclusive but still have to pay for a drink . Shame as the location is ideal and the room was good with a stunning view .

Almarie Ibouanga

Yall just lost yourself a customer. Food was terrible if u enjoy bland boring food this is the place for you. Everything in the buffet tasted horrible. Everything is also very far apart from the rooms. You will have to walk pretty far to get anywhere. Elevator don’t work and if u have a big luggage prepare. Some staff were really nice but I noticed what I assumed was the manager of the buffet treated really poorly his employees. Rooms aren’t safe since we found mold in the air conditioner and uncleaned sheets.

Jaimie Van Engelen

Rooms were fine, food could use Some improvements, except for the Mexican restaurant. Overall stay was good but we never got our deposit back. After a lot of e-mail trouble about this deposit problem Nothing gets solved so you can say goodbye to your €100

Maddison Rushforth

I had a wonderful stay at this hotel! The location is fantastic, just a short walk to the beach, which made it easy to enjoy the beautiful coastline every day. The food was lovely, with a great variety that catered to all tastes. The surrounding area had everything you could need, from shops to cafes, all within easy reach. The staff were incredibly helpful and made sure we felt welcome from the moment we arrived. Plus, the scenic views around the hotel added a special touch to the whole experience. Highly recommended!

Jason Nicholl

Excellent location near beach and town. Staff are very friendly polite and professional. Check in was quick and easy. The rooms are lovely and clean, comfortable beds, clean bathroom plenty of hot water, nice balcony with a sea view. The hotel is big and has multiple restaurants for all tastes and lots of seating areas in the very well kept gardens. The restaurants are clean with plenty of places to sit, good choice of food and all very nice. The bar has a good selection of drinks from the all inclusive menu and again plenty of places to sit inside and out with a sea view. I would highly recommend this hotel. Sorry if I have missed something but we'll definitely go back.

Emma Duffy

Highly recommend this hotel. I'm here this week for my 40th birthday and they couldn't have been more accommodating. We stayed in Block K which has a lovely sea view. It is a bit of a walk from reception but there is access gates all over. When we arrived we were given a room in block E which didn't have the view we had booked and Iris from reception changed the room straight away without hesitation. Then she gave us a bottle of wine for any inconvenience which was really nice of her. They rang me today and said Happy birthday and gave another bottle of wine as a birthday gift. There is bars and restaurants all over the hotel and entertained in the Ocean bar in the evenings. Would definitely stay again. Highly recommend 😁

Benjy Clottey

A Comedy of Errors – Stay at Your Own Risk! From the moment we checked in, it was clear this would be an adventure. First, we were assigned a room that smelled like a 1980s smoking lounge. In an attempt to make amends, the hotel “upgraded” us to room 407—where things somehow got worse. Thanks to torrential rain, water began enthusiastically pouring from the ceiling directly into the kitchen. If you’ve ever wanted a live demonstration of why electricity and water don’t mix, this was it. Cooking became an impossibility, and the resulting aroma? A unique blend of damp despair and mildew. When I reported the issue, a maintenance worker assured me it would be fixed. Two days later, the leak was still going strong, and when I pressed for an update, a staff member shrugged it off, blaming the rain. Because apparently, stopping leaks is too much to ask of a building designed to keep water out. Beyond the impromptu indoor water feature, the hotel had the charm of a forgotten antique shop. The furniture was ancient, the flooring was uneven, and the tiles looked like they’d been through several earthquakes. If you enjoy playing “will the ceiling collapse on me today?” or appreciate hotels with an abstract approach to guest comfort, this is the place for you. Otherwise, I’d strongly suggest booking literally anywhere else.

Christine Marshall

First time visitors to Albufeira- family of four with 2 grown sons. 2 bed apartment was brilliant - everyone has their own spaces. Hotel is brilliantly situated- supermarket next door - 10 min walk to Strip if you want but plenty on the doorstep - lovely walk into old town also. We travelled in December so it will be a different resort in summertime but it was ideally located right next to beach as well.

Linda McBean

Some of the rooms need renovating for the prices they charge. Having said that if you don't want to party on the strip (we are in our 60s) this area has lots of decent bars and restaurants. We've been coming here for over 20 years! The best part of oura praia hotel...seeing Bobs friendly face!

JW

We first stayed here in 2016, and had not returned until this year. nevertheless I always popped in every year to say hello to Bob in reception, who became a good friend. it really felt like coming home and we quickly became friends with most of the other Reception staff. Our apartment was superb, overlooking the pool, with an balcony about 3 quarters of the length of a cricket pitch!

Matthew Thomas

We had a fantastic stay at this lovely, budget-friendly hotel. The staff went above and beyond to make us feel welcome, always taking the time to chat and ensure we were comfortable. One member of staff even came to find us just to say goodbye as we were leaving – such a thoughtful touch! We had our own keys, allowing us to come and go as we pleased, which made the stay even more convenient. The pool area was peaceful most days, and there were always sunbeds available without the hassle of reserving them with towels. The small bar on-site offered drinks and snacks at very reasonable prices, which was a great bonus. Our only minor critique would be that the beds were on the firmer side, but it didn’t affect our sleep too much. Overall, the staff were attentive right up to check-out, wishing us a safe journey home. It was a fabulous stay, and we would highly recommend this hotel for couples on a budget or solo travellers!

Robin Josefsson

Nice hotel with pool and good staff. A little off but it works. Clean and the bar/small resturant was good and the man Who work there were fun and very helpful. The beds where, sorry to say, awful. Hard as a rock. They need to do something about that. Otherwise good, ac/tv/refrigerator/bathtub and a safe. All you need and a good parkinglot.

Camilo Coelho

This place is magical. I came here for a Sika Strength Weightlifting camp which was hosted in the backyard of the hotel. The training facility is by far the most beautiful place I have trained. Staff is super welcoming, the room was spacious and the pool very relaxing. Most of the nights we walked 15 min. to the beach to get dinner.

licha lopez

We spent two nights in this hotel in July 2024. The hotel personal was nice, the location was ideal close to the beach of Praia da Luz and the city of Lagos, but the room was disappointing. It was very big, but unfortunately very bright and loud. The stores were letting all the light through, and even during the night it was ver yfar away from darkness. We were woken up easily when a new car was parking near our window, or at the sunrise when the room became completely bright. I do not recommend this hotel

Anna Do

I enjoyed my stay here! The staff were kind and attentive. There’s a parking lot in the front. The rooms are HUGE. While breakfast was not included, it is quite reasonable and the staff were so sweet. The views were definitely an added plus too. They take great care in landscaping and keeping the pool clean.

David TA

Great beautiful villa to stay in. We stayed in the apartments and it was fully equipped with everything you need, ample space for more than two people really. Room service/cleaning was great. The only recommendation I'd give is perhaps offering more ways to access other parts of town through renting a cab service or scooter/bike for customers. Overall location is not too far from shops etc but you definitely need a car, cab or scooter to get around.

Pamela Brandon

From outside it looks stunning!!! However, we had a late check in and when received the room it had a leak in the ceiling. Not too visibile in the picture but it was dripping from 3 points. We came back to complain next day morning... the receptionist said there was nothing she could do about it. The apartment is old, many insects with noise AC and super cold. Smell like dump and walls full of damage. Not impressed. The are is lovely and the town is beautiful... many nice restaurants...

foo fighter

We stayed here in a standard apartment in February and family we travelled with stayed in a villa. I feel the apartments and villas currently offer different experiences and the apartments need a refresh to have the same standard. Pros: Remote if you want peace and quiet and don't mind being a drive away from any 'touristy' places. 40 mins drive from faro. Very clean standards in the accommodation and surrounding resort. The staff were all nice, friendly and helpful as much as they could. Spacious apartments and villas for large familys. The villa has more modern furnishings comfy beds, towels provided for the pool and internet TV. Easy to to check in and out and daily cleaning and linen changes. I had a really tasty octopus salad in the restaurant all food was well made and enjoyed. We only ate there once however would recommend. Cons: The apartments are dated and in need of refurb, ok for 2 nights but not a full week if you want to relax. Loose floor tiles, old solid beds, lumpy pillows, I was on pain killers all week for a bad neck and hips, adding blankets didn't help. It would have been better if the bed options provided a double and not twins, it doesn't make for relaxing holiday with a partner with a metal frame in the middle of the bed. The sofa/fouton had no cushions so uncomfortable to sit on. The kitchen while well equipped but old, only one plug for 4 devices made making breakfast laborious while the villa had adaptors provided so all items could be used. Washing machines are very rusted and don't really wash clothes well. The TV never worked while we were there I was advised they knew of an issue with TV reception however was not rectified, I would suggest changing all TVs to internet fed as there were not really any English speaking channels. When there's not much to do around or entertainment TV would have been nice to have in the evening. There was no soundproofing so every sound can be heard in the apartments! Furniture needs felt pads putting on the bottom, being woken by people at 1am moving furniture is frustrating. All pools would be used more if they were heated they were ice cold so we didn't swim. Only the kids braved it. We do have to say again thank you to the reception team who assisted our family member who needed urgent medical treatment they were quick to action and help us! My advice would be to stay in a Villa if you want a relaxing holiday and only use the apartments for short visits.

Daryll Chaplin

Tired, needs some internal refurbishment. Necesita una renovación. a besoin de rénovation. har brug for renovering. Clean and tidy complex of detached villas or apartments. The apartments are at the furthest point from reception, away from the road. Parking for apartments is a short walk from the door to your car. Tennis courts are well maintained and pool looks in reasonable condition. The real issue here is the internal condition or the age and condition of the equipment. The items in the pictures are in a bit of a poor state. I thought the fridge was dirty on the outside, it was a little but the main issue was rust! How someone is able to get the door to rust is beyond me. The internal condition looks a little tired but clean. There's a juicing machine in the kitchen that I thought was mouldy, a little scratch of the plastic surface took off some of the plastic. The cupboards, I thought we're an attempt to have a little keeping with the outside colours, nice try but, they might have been there since 1970. Yes, colours people can live with short term, but, my word, these units are showing their age. The location is a little out of the way. Good 45min walk, down hill into town. 55min walk up hill.

David M

I stayed here off season and have to say it's fantastic value for money hotel. I stayed in 1 bed apartment and although the inside is a little dated it has everything you need for a comfortable stay. The balcony had a really nice view and check in was very easy and friendly.

Kim Phone

We were booked into the hotel Luna Sol Aqua which wasn’t open so we were moved to this hotel. The staff were pleasant on arrival and as requested were given an apartment with a double bed at the front of the hotel which got lots of afternoon sun on our balcony. The room was spacious and clean but tired and in need of an update. The indoor pool was dark and depressing. It was very damp and the walls and ceiling were dripping wet and very unpleasant to be in. Yes you do need to wear a swimming hat!!! The outdoor pool at the back of the hotel was just a rectangular shape and totally uninspiring with very little sunshine ☀️The bar opened 10am til 6pm so you cannot get a drink outside of these hours. The pub and restaurant was closed. The hotel is on a busy road on a large roundabout and is 10 minutes walk to the strip and 30 minutes to the old town and as the area is hilly it certainly kept us fit 🤣🤣 Taxis to the old town approx 5 euros. There is a supermarket across the road and bus stops, and a lovely bakery 2 minutes down the hill. Uzonj and Memorias restaurants are well worth a visit both 5 minutes walk. Would we return? No definitely not!

Stephanie Maldonado

Hotel is located in a great area. As for the hotel. The pictures on their website are misleading. The studio room we reserved had mold in the living area and bathroom. The sheets had stains on them. The bar was never opened. Overall, the hotel needs a serious update and cleaning. The walls and carpet look like they haven't been cleaned in ages.

Nicola McCormack

We chose the Luna for the location and the apartment size, it was spacious for two. It was cleaned every day, comfortable and has all the basic for a week away self catering. The decor is basic but I don't mind if the facilities are good.

Tyler Creech

The rooms were very well- affordable. The breakfast buffet was not the best, although the pastries were hot and fresh. Other food was not that good quality.

Cristina Davis

It is a 4 star rated hotel and it has a grand hallway entrance with a waterfall near the reception area. A bar abd games room is also available. Big old style sofas near lifts on every level but clearly worn out. Access to cars is via the Oura bay hote entrancel and parking shared up a steep ramp between 3 other hotels. Limited spaces available. I could imagine during Summer months needing to park on the street. The studio apartment was not worthy of a 4 star rating, more like 3 stars. The furniture was old looking and in need of replacing as looking tired and worn out. Cracked bathroom counter. The outdoor pool did not get sunshine in the pool itself and the sunshine was blocked by the building (in November). It has a child's tank. Signs of mould or a leak on walls. Cracked chair on the balcony. Sofa bed in the living room. Air con was good and worked well. Bath towels were changed every 2 days and bedsheets every 4 days. Unfortunately, my towel was taken on the first day of visiting the spa and it made us feel unsafe for the rest of the 5 days stay. I feelt that there was more effort to be had to try and locate the missing item with visiting guests. Access to the spa is via steps and an access control door but this functionality was switched off so anyone could go in. I won't be staying again.

Cathal Crowley

Nice hotel, pool area and bar are great. Rooms are very big, clean and well kitted out but a little dated. It's about 15 mins walk to old town.

Robert Vardy

Stayed here in February 2025 On a budget as it’s was a quick escape from the English weather! Cost me £119 for 3 nights Double bed studio only ,just me and my wife . Absolutely brilliant, yes it was not sea view and on ground floor but didn’t want to spend to upgrade ! Rooms modern and clean . Perfect location, been coming Portugal for over 40 years , 4 times a year and this place is perfect !

Jim Leake

We had a long weekend here in early November, great location, staff were brilliant always kept our room spotless amazing. Reception and bar staff were brilliant and made our stay very pleasant. Keep up the good work with loved it. Even in November we could use the pool and sun deck gorgeous.

Leah Atterbury

Rooms were nice, facilities very good. Cleanliness wasn't amazing, my bed sheets had stains on them when I first walked into the room. The pool is nice if not a little small, would be hard to get a lounger during peak times. Pool bar is good too. Location is great 20 minute walk to the beach, old town and the strip so its right in the middle of everything.

Ciara T

Apartment was spacious and cleaned daily. There was a noise that could constantly be heard in room 3, ground floor so avoid that one. Disrupted sleep! Breakfast is really disappointing, very little variety and hot food is cold.. bar service was extremely slow! Not good value for money paid. Location is good

Robert Gilbert

Excellent position, close to the strip and a decent supermarket but an easy walk to the town centre. Staff are very helpful and the room is cleaned daily. Breakfast is available, but must be booked the night before. It seems to be a buffet with a hot breakfast included but we didn't use it so can't comment on the quality. There is a really good bakery nearby which serves coffee, toasties and a wide selection of cakes. Although we didn't use the hotel bar, it was very popular with other residents. If you fancy a night in, the TV package is excellent. I addition to the British ones there are several Portuguese film channels which are in English with portuguese subtitles. Really enjoyed our stay here and would be happy to return.

Thomas O'Neill

Great hotel, in a quiet part of town but close to all amenities.

David Ward

Rooms are quite large. In a 1 bedroom apartment, beds are ok, balcony mid sized, has a table and a couple of chairs. Kitchen isn't the best, fridge doesn't have a freezer compartment and looks well aged. Only 2 hobs and a microwave. There's a toaster and a kettle, that the maid disinfected with very strong disinfectant! Pretty well situated around 500 metres from the strip with a few bars and restaurants near. Pool and sunbathing area are decent, snack bar is OK with a happy hour between 5-7pm, beers are €2 then Breakfast isn't the best with most of the food being just warm, they will microwave it for you. Overall, not the best and not the worst.

Robert Yarrow

Been to tropical sol for several years. Still clean, friendly. Pool bar is excellent, good food and good place to meet up with fellow guests, and the staff are the best.

N K

Nice hotel, tho very dated but clean and spacious. The staff were very friendly and helpful. The room was cleaned everyday and towels changed apart from Sunday.

richard crossley

Really enjoyed our recent stay here. The Hotel is spotlessly clean, the room we had was bright and airy and had everything we needed. The staff were so friendly and helpful, always ready with a smile!. Breakfast was top notch with many different choices and a great start to the day. The location is ideal, just far enough away from the main bars and restaurants but easy walking distance to the old town and beaches. I'd highly recommend Brisa Sol and would return in an instant.

Seddon Platts

A spacious Aparthotel with central location. We have been here several times and find it comfortable and restful. The rooms are clean and well kept, with a friendly team.

patricia byrne

Having just spent 10 days at this hotel would thoroughly recommend great location rooms cleaned daily and towels changed daily comfortable beds with great pillows good showers staff are very friendly and the barman Shams was excellent will definitely return. Trish and Kevin from Scotland

John Barrett

The staff have been amazing and helpful with everything from left luggage to booking trips. The room was a deluxe and was massive there was more space than 2 people could need. As for location it is perfect 5 minutes to the beach and in the middle between the old town and the strip both around a 15-20 minute walk.

Diane Weston

The apartment was roomy and had everything you needed. The staff were lovely and went above and beyond. We loved the traditional details such as0 dark wood, mirrors and ceramic tiles, it was well maintained and spotless. Great indoor and outdoor pool (brrr cold!) Diane Weston.

André Santos

We stayed here for the new year, 6 nights. We stayed in 242, the apartment was very nice, big, with working AC's and with all the equipment. The downside was that the room was very dirty, we had to call the cleaning. Cleaning was supposed to go every 2 days but that was not the case. They came at 3 days and never came back. We had to ask for toilet paper in reception. The washing machine was not working, it was informed 2 or 3 times and the machine was never replaced. Loved the space and the hotel, but the staff was not organized/working properly. As the staff and service are one big thing in a hotel stay, they fail a lot in this field. Improving it would change my review.

Siong Siong Tan

When I was looking for Clube Albufeira’s location, I came across some negative comments, which made me a bit worried. However, after staying here for three nights over Christmas, I found everything to be good. The staff were friendly and helpful, and the room was clean. I believe everyone staying here also needs to help maintain the cleanliness; we can’t expect the housekeeping staff to do everything. Overall, I’m glad I had an enjoyable stay.

Kyle Roy

The resort is beautiful with many pools, it's a little tricky to get around at first but you get use to it quickly. The first unit (219) we were assigned was right beside the highway and the noise from the street was very loud , this is not what you want to hear when you are on holidays. We asked to be moved and on they provided us a different unit on the following day. It's a little out of the way but we walk all the way to the old town of Albufeira, about a 35 to 40 minute walk. The restaurants on site are O.K. food wise, the service at the Italian restaurant was amazing, they went over and beyond to help celebrate my partners birthday.

Angely Castro

My recent stay at this hotel was beyond disappointing. The room was filthy from the start. The shower was dirty, the balcony had not been cleaned in ages, and to top it off, essential equipment like the emergency fire extinguisher was broken—an alarming safety concern. Other equipment, like a broom, was broken too, making it clear that maintenance is not a priority here. Doors in the room were also damaged, adding to the feeling of disrepair. Despite all these issues, the hotel staff offered no real response or compensation. We tried to reach out for a refund or even some sort of compensation, but there was no good responses. To make matters worse, they wanted to clean the room while we were staying there. This was highly uncomfortable, especially since we were hoping to relax. The lack of consideration for guests' comfort was shocking. I would not recommend this hotel to anyone looking for a clean, safe, and relaxing environment. Stay somewhere else! Also location only accessible by car

Magnus Buchartts

This club is so nice for people that want swimming pool, gym and store inside a condominium.

Samira Shams

The hotel service staff are awful. They are racists and treat you with disrespect. I felt very attacked by one of them and they never made us feel welcomed at home. It was a horrible experience. We will never return here again and I highly recommend you do not look into booking your stay here. This place made our trip sour and we felt discriminated because we were people of colour. Please go anywhere but here!!

Na To van

We have been nicely welcomed by the lady from the reception, friendly and welcoming.. It was only for one night but we really enjoyed the stay and the environment.. The breakfast buffet was very good and the staff was very friendly and lovely.. really enjoyed our short stay and would definitely come back..

Pablo B.

Very friendly and familiar people! We enjoyed the whole experience. I can only recommend it!

Esther Ngai

The lady at the reception was not welcoming at all. It seemed our arrival just bothered her. The size of the room is fine but provided nothing at all, not even a plastic cup. The bathroom was dark. The TV has only 6 channels. No heating and the room was cold. The breakfast was poor. For two persons two bread and two small croissants and a little bit of ham and cheese. At least the lady who prepared the breakfast was nice.

jackie Clampitt

Lovely place but not close to anywhere! Need a car but all clean and gardens kept lovely. Very rude lady on check in no welcome at all! Your room is not ready sit there. not what you need after a 12 hour journey to get there. A nice welcome is a great start no one spoke to us at all after check in.

Sophia Ella

I stayed here for my birthday and had such a nice stay, firstly we was greeted by the receptionist who was really nice and helpful. Our room was massive and had comfy beds and a big kitchen, lounge area and balcony . The location to the town wasn’t far in a taxi and was really cheap! I would recommend this hotel and ignore any bad reviews as it is an excellent Hotel! Would definitely stay here again, thank you ☺️

Blanka Michale

We had a fantastic stay at Vitor's Plaza Hotel. The rooms were spotless and well-equipped with everything we needed for a comfortable stay. The staff was incredibly friendly, welcoming, and informative, always happy to assist with any questions. The restaurant offered delicious meals that exceeded our expectations. The hotel's location was ideal, making it easy to explore the area. Overall, the entire experience was wonderful, and I’ll definitely be returning on my next trip. Highly recommend!

Flav K

Terrible check in experience. After a long trip had to wait for almost 30 minutes while the only person in the front desk had to handle 1 customer with pricing issues. Nobody else to help. Breakfast not included and expensive.

Orlando Martinez

Great location. Clean n spaceus. Service was excellent and quick. Rooms were spaces n had huge balcony with access from bedroom n dining area. Big bathroom with shower and a 110 outlet under hairdryer on wall. Has a bidet, fancy.. TV in Living room. Only cons, no USB in any room. Wifi was okay at best. Need bed topper. Was falling through gap from single beds jointed together most of night. No TV in bedroom. Smallest elevator u can fine. To cold to use pools but would go back. Hoping they fix gap in beds by then. 😍

Mike Wainwright

Cannot fault this place! We've been before and so glad we decided to come back. Staff & Service were exceptional and they go miles over and above when required Location is perfect to explore Alvor, Portimao and nearby beaches. Bakery and restaurants within walking distance too! Rooms had everything we needed, were well presented and spotless Hotel looked smarter than I remember from outside and inside was just as nice. Pool areas are excellent and little shop is well stocked for essentials. Will definitely be back and would recommend to anyone/everyone! Thanks for a another wonderful stay.

Lynley M

Hotel was basic and what we were looking for. Good location as a little bit outside of the town so if you’re happy to walk it’s great (15/20 mins) The room had quite a bad smell coming from bathroom was the downside.

Alan Davis

Absolutely fantastic staff, reception 👍 bar and dining 👍. They are so friendly and helpful. Our room was great, clean and airy. We had a slight problem with a mirror but was replaced within hours. Food was great and large portions. We can't wait to get back there. Many thanks to all ❤️.

Marian Tobin

My husband and I stayed here for 2 nights early August. It was an absolutely lovely stay. So relaxing and so quiet. We loved the pool and rooms were exceptionally spacious. Our room had a nice balcony overlooking the pool. It even had a small kitchenette. The staff were very friendly and there was also someone on reception 24/7. We were given plenty of advice on the best restaurants in the town. Short stroll into town. While there is a hill on the way back, it is actually a fine short walk. Would definitely stay here again!

FLORA TANG

I can’t believe this hotel is 4-star and based on my real experience they are no more than a basic motel. Facilities are old. Towels are yellowish and are with stinks. They claim it’s not dirty. It just old. Whatever! Four star??? Bar is quiet and lack of staff, swimming pool is dirty and many insects dead body floating. No life guard. Staff is rude and lack of professional training. They will extra charge you for their strong will even you settled ALL the bill in front desk with their staff. They claimed that they have policy but without acknowledging you at first place. As a traveler, it’s awful being treated like this and they will deactivate your room key 1.5 hours before check out time. All your personal belongings are still inside the room. Front desk staff never greet and smile. It seems you should greet them first in return for a proper and pleasant smile. So don’t bother checking with this hotel. If you want to ruin your holiday and test your level of tolerance. They won’t disappoint you, especially the front desk, Laura Santo. Overall the hotel just don’t care their guests and what they services they are providing. Good luck if you still have a thought to stay with this hotel.

Russell Taylor

Excellent staff, attentive and courteous. Hotel has good facilities and parking. 20minute walk from the town centre but this makes it a quiet haven. Recommended.

SURILA SANGEET by HITESH

Been here two days now and it’s all positive…. Location is perfect, great sea views from the balcony…, rooms are nice size, comfy beds, and well equipped, hairdryer, TV, kettle, fridge, and a microwave too … and a sink.. it’s almost like a self catering room where you could make sandwiches, and microwave lunches. All staff very friendly… breakfast was included in our booking which was excellent…. Very well managed by Paulo Bento and his team (.. his children as he put it.😁). Some nice restaurants nearby for great grilled fish, steak etc. Beaches literally 5min walk from hotel. And lovely secluded coves within 20/30mins walk. Hotel has, indoor/outdoor pools, gym, spa and some games activities such as table tennis, pool table, etc Would certainly recommend this hotel.

naveed ali

The room was fantastic and comfortable. Sea view from balcony and they provide chairs and table at the balcony so u cud relax and enjoy the moment. Staffs also good in hospitality. Pool is clean. Surrounded by nature. Foods also amazing. We are especially enjoyed the service restaurant We had a great time at this hotel

Dana R.Y Huo

The hotel is lovely and the staffs are wonderful and helpful. They are very courteous and trying their best to ensure our stay is as comfortable as possible. Although the hotel room and facilities are a bit dated, they are super clean! The breakfast buffet is great and offers many healthy choices. My kids enjoy the swimming pool and the sauna rooms! If we come back to Algarve, we would stay in Pestana Viking again!

Abbie Henderson

Having just returned after a 4 night stays at Astana Viking resort, we thoroughly enjoyed it. The hotel is really clean and well located, with some excellent restaurants close by. Some bad points though, the beds are awful, we didn’t sleep at all for more than 2 hours when there. When using the bathroom there is no ventilation so it gets incredibly wet and a bit dangerous considering it’s fully tiled. Parking can be difficult. Apart from that the facilities are excellent and the breakfast was amazing. The room was clean every day and we would stay again providing there was different mattresses.

zulkifli zali

The room was fantastic and comfortable. Sea view from balcony and they provide chairs and table at the balcony so u cud relax and enjoy the moment. Staffs also good in hospitality. Pool is clean. Surrounded by nature. Foods also amazing.

adam mctasney

I had an amazing stay at this beautiful hotel! The stunning views all around were breathtaking, with well-maintained gardens and majestic mountains in the backdrop. Just a few minutes from the beach, the location couldn't be more perfect. The hotel offers excellent amenities, including tennis courts and three swimming pools. The rooms are massive, equipped with a TV featuring numerous English channels, a dining table, a comfortable sofa, and plenty of power sockets. The hotel’s location is ideal, with easy access to Lagos city—just a 10-minute bus ride for only €1.60 per person. I highly recommend this place! The breakfast was delicious every morning, and the staff were incredibly attentive and helpful. Plus, there are bars, restaurants, and supermarkets just minutes away from the hotel. Hiking trail you'll around too, I truly enjoyed my stay and would definitely come back!

Co Lo

Pictures do not do it justice. Spacious hotel X apartment. Lovely garden/pool area you walk through to get to your room. My hair dryer didn’t work nor did the heater/ac be aware. Smart tv in the room was great on the rainy day. Housekeeping every day. All receptionists are kind and helpful if you need a taxi or anything they will help. The complimentary breakfast holds a decent selection. Super close to nearby cafès and restaurants. Most close by sunset however there’s a delicious pizza place open till 11:30 ,, life saver. Beach is at the same place as the nearby restaurants. Also a mini outdoor Gym apparatus on route to the restaurants. 2 shops local. Nice quiet communal area Luz. I went in February so out of peak season, sun was still shining and was able to do outdoor activities like boat & jeep tours with no waiting around (i definitely recommend). 10/10 would stay again,, lovely locals.

Nicole Mcgurk

We stayed her over Christmas yes the rooms are a little dated but over all the hotel is very nice and all the staff were very friendly, also it is in a very good location a short walk to the beach and the restaurants. We stayed with our two young boys and all the staff were so nice to them our boys loved talking to this one man on reception in particular his name was Vinicius here is a picture that the boys wanted to take with him on our last day. He was very friendly and polite.

Miranda Markle

Overall this place was fine. But definitely not 4 stars or worth what we paid. Clean enough, friendly staff, great location. But the rooms were bare minimum and outdated. The beds/pillows were awful - felt like sleeping on a cardboard box. There were also lots of ants in our room and one of our AC units didn’t work.

dom j

Incredible collection of small apartment style rooms, very traditional, yet considerably outdated. We did have a few difficulties with room bookings which resulted in a room switch once we’d already settled in, however, the views and placement really made up for any issues we experienced.

Carmine Ciriello

Loved our long-term stay in our 2 bedroom apartment. Everything was smooth for us, including the functionality of the kitchen, wifi, and lots of great balconies. Our request to repair a patio door was done very quickly. The mattresses are a bit worn down and should probably be changed. The location is fantastic, with lots of walkable options in all directions. Be aware that the apartments are in different buildings and are very different to each other (ex: some are newly renovated, some don't have balconies, etc.).

L M

This was one of the worst hotel experiences I’ve ever had. Upon arrival, they tried to charge us a €300 per person deposit, and the fee seemed to change randomly depending on their mood. The rooms were not cleaned daily, and we didn’t even receive fresh towels. Outside the hotel, the grounds were a mess—there were smashed glass bottles and rubbish everywhere. To top it off, there were no sun loungers by the pool, making it impossible to relax. When we checked out, they charged us €150 per person for a small bit of makeup on the towels, claiming it was “damaged property.” The reception staff were incredibly rude and unhelpful. I definitely wouldn’t recommend staying here. There are plenty of other lovely hotels nearby with much friendlier staff and better facilities. Don’t waste your money here!

Sophie M

Really don't understand these negative reviews!!! We visited as a family of 4 with my husbands parents and had a wonderful time! The apartments are so modern and clean, perfect location, friendly and helpful staff and very very spacious! We had a 3 bed apartment, it has two balconies, an ensuite, a main bathroom, lounge and kitchen. Such great value! Would definitely recommend! Only £30 deposit for families, I think the visitors who have been charged huge deposits and hen and stag dos that the hotel is trying to deter from coming to stay!

Myriam Carama

Very nice hotel. The king bed was super comfortable. We had a room with a view of the ocean. There were robes and slippers for our use. The breakfast was super! So many choices and fresh! We also had dinner there a couple of times. Everything was perfect: food and service! Excellent staff at the front desk, they were willing to help with anything. There is a beach restaurant a few minutes and a few steps away.

curtis coulter

Great location walking distance to the strip. lovely modern and spacious apartments, rooms where spotless definitely will return.

Vic L

As with many hotels in the Algarve, the property is dated and probably one star less than its actual rating. Given this, the rooms were a nice size and clean aside from the odd insect that makes its way into the rooms (comes with the nice weather). The location is convenient to supermarkets, shops, a full mall with food court 2 euro pints and nice terrace overlooking ocean, and restaurants. A bit further to the tourist strip and old town but they offer shuttles if you're not inclined to walk. Best part was the staff throughout who were friendly and very accommodating to make our stay as enjoyable as possible. We came in the off season so were looking for a place with indoor facilities including an indoor pool. Breakfast included so no complaints though nothing to write home about either. Breakfast did it's job to get us going for the day. As others have mentioned, overall, great value for the price. Cannot get an indoor pool at this price anywhere else. Exercise room, games room, kids room and included breakfast are a bonus. Live musician in the lounge on Saturday night.

Ella Thompson

Staying at this hotel currently, the rooms are very dated and has two single beds pushed together, all you hear is doors slamming 24/7 , the ‘spa’ if you can even call it a spa smells of sewage, in photos it shows they have a hot tub but now the hot tub has been taken out. The bar staff are rude if you just want a place to sleep it’s okay but would never come back here again.

Vilius Jurgelevicius

In general not bad, but need renovation. At least our room was old. Was surprised that during the dinner we had to buy even water. Had some kids activities (inside and outside), outside and inside pools, sauna, gym, squash

Scarlett Owhoka

Early July, myself and two friends stayed at this hotel. We were only 18 so it was important for us to find a hotel which was both in a good location but also safe and I can safely say this hotel was both of those things. We only opted for a bed and breakfast, but the breakfast was lovely with quite a few options. The hotel is also walking distance from q shopping centre, burger king, mcdonald and all sorts of other shops you may need. Taxis to the beach and the strip are also really cheap and cost at most 5 euros. The staff were lovely and were very accommodating to our needs. The only fault that I think this hotel may have is the fact that it’s listed as a hotel and spa yet we were told by the receptionist that the spa wouldn’t be available till next year?? which was definitely confusing to say the least. Anyways, we were still able to access both saunas and indoor pool which was lovely. As well as this, although the hotel is small, we didn’t have to put out our beach towels really early every morning on sun loungers to be able to get in the pool. Whatever time we ended up going there was always space for us. The hotel was also very very clean and our room was lovely and spacious, perfect for 3 people. All in all the hotel is in a great location, great service and if you’re looking for a hotel which is quiet it’s perfect, as most of the guests seem to be older ( 30s/40s).

Gary Styles

It's only half way through our holiday but I know enough to write a review. It's out of the main season so for us it's lovely and quiet. For sun lovers there is a sunrise pool and bar and also a sunset pool and bar. The gym is large and there is the sauna and steam room. We cannot fault the service and I found a bottle of sparkling wine in my room on my birthday (may have been a data protection breach). It's a bit out of the way but there is a free hotel bus and taxis are not expensive. The evening meal mixes from buffet to table service. I discovered to my cost last night that for a 3 course meal you should not include the large pizza, but they boxed the leftover which is currently in my fridge.

Roy Batty

Lovely hotel. Very clean, well maintained. I stayed bed and breakfast, and the breakfast was great - full English or continental option. Loved the deep pool (might be an issue if you have adventurous non swimming kids, but there is a kiddie pool). Would I stay there again... Absolutely!

Lee Simpson

Hotel was really nice. Very clean and all the staff are fab. The pool bar is great for food and drinks. Plenty of storage in the rooms

Ben Wharton

Rooms are spacious and clean. We did ask to be moved as we were on the ground floor by reception which was noisy and had people walking past our balcony constantly. We were moved however with no fuss by the always friendly, cheerful and polite reception staff. The pool area is very nice and wasn’t too busy (May). It’s in a quiet location, but that suits us, and there were plenty of nice places to eat close by, and just a short walk to a lovely beach. I would definitely stay here again.

Hevzy B

It's our first time visiting Oceanus, and I've loved it so much we have booked our next holiday whilst visiting. Beds are comfortable and spacious, very spacious rooms in general with a nice balcony and shower. Can't fault the cleanliness. Good location, not too far to the beach and easily accessible transport links to Albufeira and beyond. We love it here. Very child friendly, and the pools are wonderful. We can't wait to come back.

Suzette Bond

Beautiful location quiet. But not far if you want nightlife bars restaurants. Hotel was clean tidy good facilities. Staff very friendly helpful. Breakfast good selection. Outdoor pool not heated so to cold to swim in april even though temperature was 30c to 20c . Indoor pool was perfect. 5 minute walk to Beautiful beach cafes restaurants over looking sea. Only negative point room was apartment very dated uncomfortable sofa rock hard bed. Very hot rooms with no air conditioning as it was out of season even though outside temperature was 30c in April. Was in sunny side apartment so sun made it hotter as day went on. Had amazing time despite that.

Marta Luis

Been here for 3 weeks in February. The apartment had everything we needed in order to have breakfast and dinner in (kettle, coffee maker, microwave/grill and induction). Beds were very comfortable and balcony seating area very spacious. A very especial mention for Carla in the cleaning team always with a smile and a nice compliment. Negatives: sofa was pretty uncomfortable but we got used to it somehow 🤣 There’s only one washing machine and one tumble drier for the whole property so that might be an issue during high season.

Amanda Cooper

What a fabulous Hotel!! We arrived 27th September, greeted by a beautiful and friendly Receptionist, smooth check in, and had the pleasure of an absolutely stunning room, with the most amazing view of the River. Our room was cleaned to the absolute highest standard every day. The cleaning team were always smiling, happily exchanged a 'Hola' ! :) Breakfast was great, a wide selection, never got bored in the 12 days we stayed. The staff were always friendly, and ran a very immaculate and efficient restaurant, even when it was busy. We found all of the staff that we extremely engaging and friendly. We would not hesitate to recommend Vitor's Village to anyone staying in Ferragudo. It is quaint and just a beautiful place, and very typical Portugal. We will hopefully return next September! Thank you to everyone who made our Holiday.

Nikodem Marczak

The hotel's location is truly great and offers an amazing view of the waterfront and the city of Portimao. The rooms are clean and tidy. The staff is very friendly and helpful. We can't rate the food as we ate out in the city instead of at the hotel. My wife requested a surprise for my birthday, and the hotel did a fantastic job.

Theo Cuerden

The mini marked was so understocked! The food was ok but pizza was greasy. The rooms were surprisingly good and very comfy. No one told us that we had to get coffee pods from the reception so keep that in mind. Overall it was ok but I would not come or chose to come here again in the nicest way possible Xx

Julia Rowley

We enjoyed a week here in a one bedroom family apartment. The grounds and pool area are well looked after and kept clean and tidy. The pool was a good size, and was very quiet when we went (October) with plenty of sun lounger availability. It's a 5-10 minute walk into Ferragudo, and we also got Bolt taxis around most days, and explored Praia da Rocha, Algar Seco, Carvoeiro, Alvor & Albufera, which were all reachable for a day out. We ate at the snack bar several times which we enjoyed, although the consistency in the food wasn't quite there (ordering the same food -toasty- but it was presented completely differently on different days). Drinks and food were very reasonably priced. Hotel shop - I haven't seen a shop this empty since COVID!! It did have the absolute bare essentials but don't rely on this to stock up your kitchen! The book swap area was a lovely idea. It would be nice to perhaps have some games that can be hired out, as there wasn't much to do on a rainy day. Overall we would definitely return and had a great week here.

Tom C

Overall, it's a nice holiday spot, but missing the shuttle bus into town can leave you feeling somewhat isolated. Walking to the old town is relatively simple, though the return trip involves quite a steep climb. I suggest taking a local taxi, which costs just €6 for the journey back. The food quality and selection were satisfactory based on our experience, though it might not suit particularly picky eaters. For those with limited mobility, this resort may not be ideal due to the significant amount of walking required. One member of the reception staff was exceptionally rude on check in and continued throughout the stay but everyone else was lovely, notably all the entertainment, maids and catering teams!

Sarah Cursons

Beautiful hotel only issue was there is a lot of walking around the complex and it is like a village. Food was good at breakfast the evening meal was very plain and there was not enough variety. We went to the indoor pool as the weather was not good and it was very relaxing, the indoor pool was heated which made you feel like you were in a hot tub. Staff were extremely friendly, would recommend staying here and would come back.

A Yeung

Absolutely superb stay. I would definitely recommend the Eden villas& apartments. The food everyday was delicious, the variety of food and quality was great. Desserts 🤌. The grounds were spacious, clean and lots to do. Only downside for me was the location. There isn't much to do. 20min walk to the old town and the beach is there. Otherwise, not much else. Eden provide a free shuttle bus to and from town. 4days was enough for us. If going with kids, hire a car and go further than the area. If not, there is lots to do for the kids on the grounds, for them to have fun.

Skaiste Petraityte

Great and delicious food, they definitely serve you quality food. Good variety and perfect taste of their cocktails! Staff is lovely, apartments are spacious and clean. They have an indoor pool which is functional during cold season. You can access toys at the kids club even after working hours. Me and my family absolutely loved it! Definitely recommending it to others

Kartik Anilcumar

Perfect for Kids and Activity performed by the entertainment team are good and always in happy mood. Rooms are great and well maintained. The buffet had a wide variety. The bar staff and Spa Staff were doing a great job. WiFi connectivity and speed was good as well

Amyah Mills

Avoid This Hotel at All Costs! If I could give this place zero stars, I would. From the moment we booked, the customer service was horrendous. The staff was rude, dismissive, and openly prejudiced toward certain guests saying we were suspicious for following up confusion surrounding payment. They charged us £608 INSTEAD of €608 converted into £511. It was shocking and disgusting to witness such bad customer service in 2025. On top of that, the hotel itself has a bad reputation for being filthy. The rooms apparently smelled like mold, the sheets had stains, and the bathroom looked like it hadn’t been cleaned in weeks. When we asked if the reviews where accurate, the staff acted like we were the problem. They refused to help and treated us with complete disrespect. Save your money and your dignity—stay anywhere else. This place should be shut down.

Tim Ellershaw

It's a very nice complex. Lovely green spaces with meandering paths between small apartment blocks. Clean and tidy. Multiple small swimming pools spread people so it doesn't feel overwhelming. Would be great for families. We stayed for a week in October, so everything was quiet. We enjoyed the tennis courts and golf course.

Dave Minikin

Lovely stay in December. Nice and quiet. Staff great. Apartment a bit tired in places. Worn out sofa bed and mould on the shower wall. No welcome pack for instruction and emergencies. All in all a great Stay.

Lia

I do not recommend this hotel at all. we were stolen twice by maids. once he entered our absence without our consent and they stole my daughters' gold chain and earrings from the dresser among the clothes. the second time in a few days they stole my gold earrings left on the bedside table with us in the apartment. the husband on the terrace with the children and me in the kitchen. I only recovered a pittance of €300, which does not cover any stolen goods. I took the case to the police and they will have a lawyer to solve the problem legally. I will never accept this mess offered and days lost from vacation to the police and unnecessary discussions with very close staff. should I also say that the water boiler only has hot water for the person to take a shower and then it runs cold? should I say that I stayed two nights without electricity? definitely do not try this hotel!!!!

dawid debinski

I’m staying in this hotel right now. The room was not clean as is should be. That was our fist night. It was some hair on our bedding and in the bath. Air condition in not working in our bedroom. We asked for a key for the safe deposit and the guy said you need to pay 2 euros per day which is not fair. Gym and pool is chargeable 4 euros per person… not the best experience so far

Do

Have been here twice and i wanted to leave a positive review. Hotel staffs are friendly and helpful The cleaning ladies are also friendly and our room was cleaned daily The room is well heated during winter with the air con (which is important for me) The room is large but the yes a renovation might be necessary but am not really complaining The breakfast is good in my opinion since i don’t eat much anyway lol , again it is actually standard breakfast so keep your expectations accordingly you will have a nice morning i guess :) I do recommend this hotel if you visit Portimao and if you have a car.

Adam Kasa

2.5/5. I have stayed here five times in the last two years. The last two times have been extremely noisy. I think my first three stays I got lucky with no neighbours beside or above hence why I thought it was quiet. You can literally hear every word the neighbours say and with the average guest being 60 years of age and half deaf, them shouting to each other does not help. This is very similar to the general feedback here. I gave it one more attempt this time but I will choose somewhere else now in the future in Portimao where I can have a less disruptive sleep. Rooms are always cool in winter but they offer A/C in every room I have had to warm up. Rooms are also dated but I personally have not had cleanliness issues in my five stays unlike some guests. Breakfast is OK. Staff can be very bad there. They watch you like a hawk and walking out with a banana can be €20 or at least a threat. Reception, check in and check out is hit and miss. FHA Elite benefits are also hit and miss. Sometimes upgraded, sometimes not. Welcome gift is a poor offering if at all. I found the cleaners to always be friendly and kind though.

Robert “Bob” B

The place needs a revamp as it’s looking shabby. The breakfast is bad everything was cold bacon like leather strips scrambled egg like rubber and the coffee was awful, also don’t dare take anything from the breakfast room as you will be charged €20 , also it’s quite a walk to get to the restaurant. Never again.

Janet Rawl

Reception staff was professional and welcoming. Beautiful, clean room with comfortable bed and pillows. The views were breathtaking. Breakfast buffet was fantastic!

Kate B.

We were there with colleagues, a group of about 10 people. We went for dinner and it was very tasty. Though they forgot about our starters at all. Just didn't bring it. And forgot about dishes for two people. And the restaurant was not full. There was another group and maybe one or two tables. And they positioned as high-end restaurant...

Zdenka F

Modern looking hotel on the corner of two roads (8 floors) Our suite was big, but missing table and chair to do makeup and showing signs of wear and even when all 6 lights were on, it still felt dark. Being a 4 star hotel you expect at least a complimentary water, tea and coffee selection, but here you only get 1 tea bag per person, nothing extra unless of course you pay. The bed is huge and comfortable, but you can hear people above you moving around and dragging furniture, which is only a problem if you want to have a lay in bed. It is right across from the beach with restaurants around, so the area is quite busy, even during off season. Breakfast provides a big variety of food, including cooked options and the quality is good. Overall not a bad place, but needs improvement as currently it feels overpriced especially as you need to fork out extra 10 a night if you want to keep your car close by and safe.

Irene Dong

Big room with a bit funny style, good breakfast but super ridiculous price parking. 12 euro a day!! Even many free parking nearby. Feel like scams…. Okay to stay, do not parking in their hotel!

Lee

An amazing hotel. I had a great 2-day stay here with my friends. The staff were amazing, and the morning breakfast had a tonne of options to choose from. There were many restaurants nearby to choose from, and most importantly, it’s very close to the beach. 10/5 stars if I could

Roya -

I travel many months of the year in different parts of the world. Service and good treatment of people are highly important to me wherever and whatever I do, see, eat, and sleep. I did not stay here (yet) and I dodged a bullet in my honest opinion. Maybe it was a random unlucky experience with one thoughtless person in the company but I will not risk wasting my time and money in a company with heartless staff after tonight's experience. I am a person on crutches, exhausted, lost, and frazzled in a town I just arrived in and I was refused help of charging my dead phone for literally 2 minutes so I could quickly check where to go. The worst part is that he was hesitantly walking over to help, then paused and said, are you a client, we only have this service for clients. Clearly not a customer. He then smiled and laughed with his colleague as I walked away. Thoughtless, heartless young individual who doesn't understand that as a frequent traveller, I may have stayed here on my next visit. I could be writing a positive review or word of mouth shared my positive encounter. Instead I'm here, to warn others of my experience with your company. I also hope to spread awareness of your staff members up to higher management. I dodged a bullet. I was so shaken by this experience that when I found a kind person to charged my phone in a nearby shop for 2 minutes, (thankfully as I was walking in the wrong direction) and I had to walk past the hotel again, I went back in and the young man wasn't there but a lovely young lady was behind the counter and she said she would pass on my bad treatment to the manager. She was kind and understanding.

Teresa Gracey

What an absolutely superb experience. The hotel is amazing. The room we had for the 10 days was certainly first class - a side sea view apartment suite but with balcony so the view was amazing. All of the staff are friendly and very welcoming. We booked half board so we could see the city but the variety of food for both breakfast and evening meal was absolutely superb and again all of the staff made you feel very welcome. Thank you RR Hotel da Rocha for the most amazing Portuguese holiday. We will certainly be returning and I will definitely be recommending for the perfect relaxing break.

Jason Wassermann

The hotel is relatively small and very friendly. All of the staff were welcoming and whilst out of town away from the marina the area is pleasantly quiet and handy for golf courses. The rooms are relatively spacious and the pool facing balconies nice. Avoid the ground floor rooms especially 011 as they are noisy and close to the reception / bar area.

Skye Shadez

It's a great hotel for a family situated in a nice, quiet neighborhood just opposite the Hilton. A nice hotel overall, clean rooms and decent breakfast but not many choices. The pool is a bit small but the rooms are spacious. The rooms do need an upgrade, everything works but just need a bit of a new touch. Parking is not an issue, plenty of parking outside of the hotel, the hotel itself has parking area but it's always full. One of the staff, Pedro made our day. He's super friendly, helpful and enthusiastic. Love his energy!!

Simona J

Such a lovely hotel, with amazing staff and food was the best! Staff was so attentive, very clean room, had an issue with aircon but maintenance was at our room within minutes and offered another room if we wanted. Will definitely be back just for food alone! 100% recommend.

Soul Trail

I have been using the facilities at the hotel since the Hilton is having a renovation. Staff are super friendly and very helpful. Details matter and it is a great first impression.

Gareth Chapman

Beautiful hotel, staff and food - excellent!! A little too far from the marina to walk but free shuttle bus a few times daily from the Hilton opposite. Would advise car hire for maximum flexibility.

George Strother-Stewart

The hotel is a series of units. We were towards the back and found it to be a nice quiet setting. The neighborhood is in a posh, secure residential area and was about a 15 minute stroll down to the waterfront. We like to walk and so this setting offered us the best of both worlds. Our timing was during low season so crowds were not an issue for us at all.

Jose Felgueiras

We have stayed at this place several times. It is a very quiet place and close to the downtown area. This grounds are kept very clean and the pool area is great with a restaurant and bar. You can choose pool view or Garden view both are great views.

john nicholson

We are staying for 6 nights end of march - beginning of April. Its a nice setting, out of the downtown area, but easy enough to walk to it (20 min). Our room has large living room, well equipped kitchen. Good wifi. There is a great restaurant onsite with good food and prices. I took a dip in one of the pools. We walked to the local spar for a few items to snack on. Staff has been beyond wonderful. Even helped me get my phone set up. They could not have been nicer. Very happy with our accomodations.

Jennifer

Positives: spacious, clean, well equipped with kitchen, bathroom and large living room. Good location. Nice grounds. Quiet. Negatives: We stayed 3 days and were only given one towel each. No room cleaning or replenishing of supplies. The water took over 10 minutes to get warm. The beds were super uncomfortable, we both had trouble sleeping and woke up with sore backs. The front desk wasn't staffed 24 hours.

Mitch Sprague

Excellent location for a visit to the region. Rooms have a bit of wear but nothing that takes away from the comfort and enjoyment of the stay. Staff are super friendly and provided lots of information on things we might like to do and available tours. Recommended place to stay.

Francesco Canessa

Stayed there for a week for a re-charge battery holiday and really enjoyed the many surprises the resort has. The overall experience was great even finding bad weather during our stay use the health club and also had a massage (which was incredible 5*) to relax and enjoy the holiday. All Staff is nice and welcoming so well done keep it up! Few details In the room missing but great comfy beds. Thanks

Melanie Alexander

I LOVED the location. I LOVED the hotel, especially the bar, lounge, sitting areas, gardens. The staff was great! The price was very good. My only complaint was the weather, but with such a great place to stay it didn't matter too much. Lagos is beautiful. Take a tour along the coast by boat.

Dominick Maone

Breakfast was amazing. Location was great- maybe ten minutes to the touristy areas on foot. Shower in our room was little bitty. This place is huge, we were about a ten minute walk from the front desk. Would stay here again just for the breakfast.

Donald Harvey

This was a very unique property that had many surprises! While the age of the property was apparent, this added a distinctly Portuguese element to our stay. We were there two nights and I am glad we were. I was not immediately taken with the property but as we explored and became more familiar it's unique charm became known. The food and beverage service and STAFF were OUTSTANDING! The Portuguese know what hospitality and friendliness mean and make guests feel warm and always welcome. The location was very convenient to the charms and waterfront of Lagos and offered access to both tourist and private areas of Lagos. I would definitely stay again!

Gihan Joshua

I stayed here as a solo traveler in Feb 2025 after completing the Fisherman's Trail hike. This hotel is well located right outside the old town area of Lagos, and a short walk to the marina and the city bus terminal. This four star hotel is starting to show signs of its age, but in a very charming and elegant way. The sweeping staircase at the lobby entrance was a nice sight. I didn't use the pool or spa area due to weather, but they looked nice. The bar and common seating areas were great - I especially enjoyed the library and the indoor communal fireplace each evening. Staff could not have been more kind and had the utmost professionalism. The breakfast was very good and had a variety of dishes to choose from. My room was clean, spacious and comfortable. Good wifi and good hot water pressure in the shower. There was a small balcony that was pleasant to sit on in the mornings. I had an excellent stay here. Highly recommended, and I would absolutely stay again.

Daniel Harris

I'll be honest, I was worried it would be tacky, not super clean, and noisy all night. But it was great. Granted, the KISS club across the road was closed as my group visited mid-march. But the hotel was clean, the apartments were spotless, and the sofa bed was really comfortable so I actually slept fine there. Food isn't bad at all either. Location is great. You can get to the strip in 5 mins on foot and even to the Albufeira Terrace shopping centre in 20 mins. They have a much bigger supermarket there with SO much choice. There's also some good coffee shops in there, luggage shops, a decent gym (10 euro for 1 day pass), and a food floor with things like pizza hut, burger king, etc. Overall, I was worried about going on a stag, it's not my thing, but the hotel eased my nerves and the whole thing was a great 4 days.

Amie nicol

Absolutely beautiful hotel with the most helpful friendly staff. Always smiling and making you feel welcome and happy to help whenever needed. Hotel and room spotlessly clean. All the male staff downstairs in dining area so helpful and attentive to us and especially my mum. Beautiful hotel and staff Thanks for a lovely stay x

Flo

Lovely rooms here and the staff were very friendly and available 24/7 to help with any query you have. Breakfast is great with loads of options. The pool area is usually pretty busy and they play loud music throughout the day but if you don't fancy that the beach is 10 mins down the road. Only thing is the hotel is right across from a nightclub which opens midnight and closes at 6am so if your room is on that side it will be noisy in the early hours. Also, if you choose to not have your room cleaned you get a €5 voucher to spend at their bar (for that day only).

N

Very happy with my stay at the hotel. Great location, walking distance to the beach, strip, Kiss club and supermarkets. The room was spacious and the bed was comfortable. Really liked that the air conditioning worked perfectly and the room got cold in no time. Everyday the room was nicely cleaned. The staff at the hotel is polite, friendly and helpful; shoutout to Edson at the reception he’s great. The breakfast was good but would have been nicer if there was some variation in the food instead of the same thing every day. The water pressure in the shower was very weak which was a bit annoying. Also, the hair dryer in the bathroom was not working and was giving a burning smell when you try to turn it on. One of the evenings the fire alarm kept going on and off several times on the third floor. When asked reception said someone on the floor was smoking in their room but it was a bit annoying since the alarm was going off constantly and waking people up in the middle of the night.

Sam Yeates

The staff here are amazing! They went above and beyond and were always willing to assist in any way they could. I wasn't aware of the location of this hotel and if you are after an easy walk to lots of bars and clubs, this is a great spot. I was hoping for more quiet, but saying that, the double glazing blocked the noise and the curtains blocked the flashing billboard. Great breakfast options and good restaurants and beaches within Ealing distance. The highlight of this hotel is definitely the staff though! Thank you Topazio stay. What a lovely stay.

Boo BaLoo

Absolutely brilliant complex to say on. Staying in a 3 room villa, less than 5 minutes stroll to the main pool and main restaurant; less than 8 minutes to the Reception, Cafe and on site shop. All staff speak excellent English. The gym/tennis court is an additional charge payable at the gym/tennis Reception (it's just behind the main pool). 3 pools, 1 is heated. There is a free mini bus to and from Carvoeiro at least 3 times a day (check in Reception). The grounds are beautiful, and security patrol in the evening/night. Feels very very safe. Very family friendly. Wonderful place.

Andrew D.

Great spot in the Algarve - A+ location. Very family friendly with a great kids club, thank you Ms. Macedonia! Rooms/units a bit outdated but overall it has everything needed.

Talieh Bakhshai

The resort is very good. The room we stayed in was not good. The room was very cold. There was no blow dyer (even though descption said there would be). When i called reception they told me to go get one from reception and pay deposit. Then 2 men (who were very polite and friendly) came to install blowdryer but they did it when we were in the room and my girls were in the shower. Room service is every other day and they dont restock shampoo/body wash/tea/coffee. They just made bed and left towels. Only 2 bis towels for a 2 bedroom 4 person room. Overall the resort location is great, amenities are great, outdoor space is great, but service was terrible

Joanne Nicholas

We stayed here as a family of 8. It had everything we needed. Some of the rooms/apartments are looking a little run down Most of the staff were friendly and helpful. The food available was brilliant. The kids loved the pool (there are 3 outdoor pools). There are some good restaurants within walking distance and the town is 10 minutes by taxi. We would stay again.

Scarlett Li

Rooms are dated, but inside every villa you have everything handy so that’s a plus, although it’s a bit tight inside the room (standard rooms anyway). We booked via booking.com so apparently that means if we want to use the gym, we need to pay cuz it’s not included. Daily pass for the gym is €10. The tennis courts are nicely kept. Court booking is 13€ per hour. If you need to rent their racquet it’s €3 per… a tube of ball is included (4 balls). The resort property is pretty big, We stay here cuz it’s close to the Benagil cave and other attractions nearby. It did the job for our short stay. Staff are very nice and helpful.

Georgia Greenfield

I would give AP Cabanas hotel 5* but unfortunately our room flooded whilst we were staying there. We stayed June 2024 and found the staff to be great. Food was lovely and the hotel itself was nice. One of the members of staff noticed the leak from outside our room and it had gone through the floor and out into the main reception area 😱 they made us back our stuff up and move to a different room and kindly gave us a bottle of something and a fruit platter to say sorry. The local cabanas beach is beautiful and the eco boats were a fun ride! Rooftop pool is lovely and the bar as well

Thu Nga N

We have enjoyed our stay here. They gave every woman a flower the next morning after our arrival. The room is clean and well presented. The staff is friendly, polite and helpful. On my husband's birthday, he got a bottle of champagne, a chocolate cake and a note with beautiful wishes, that were a nice surprise to us, when we returned to the hotel late at night from a trip. Drinks were well made. I paid for some that are not free included on the menu. The Grill bar and Rio restaurant serve tasty food as well. Plenty of snaks, fruits, drinks during the day by the pool. A good pianist played live at breakfast on 2 days of our stay. There was live music on one evening: a singer and a guitarist performed about 3-4 hours The central restaurant is in a good location that you can have a romantic dinner in the sunset. Good place for appropriate price.

Isabel Klennert

Beautiful setting and very nice rooms. Facilities are great. However the food is extremely disappointing. Luckily we didn’t do all-inclusive, and only had breakfast as well as trying lunch at the Grill. If you enjoy food that comes from frozen, from a can or full of preservatives maybe you’ll enjoy the food. The coffee is terrible, there is one machine you eventually find with actual real coffee beans that is half decent. The scrambled eggs are dry and crumbly, I don’t even know if it’s real eggs. Nothing seems to be homemade, it looks and tastes like it comes out of a box from the freezer of a supermarket, and not even the good kind. I think you’re far better off spending the money eating out in town. The staff is friendly although I get the idea that no one really knows what they’re doing, it doesn’t seem like anyone is in charge, resulting in tables that aren’t set and guests trying to ask for knives and forks. I also don’t understand why you would be playing music through speakers in the hallways outside the rooms until 10pm? The price quality ratio in terms of August prices is really not worth it.

Lee

Great stay. Friendly staff. Food was delicious. Efficient cleanliness. Hotel is a bit in the middle of nowhere, quite a residential area. Would stay again

Michael Byrne

Food was reasonable. The only problem was that guests had to walk from the main hotel block to the restaurant fir breakfast and lunch or dinner in the rain and wind without any protective covering

Teresa Begley

Well what can I say only, THANK YOU ALL so very much for an amazing stay. Each and every memeber of staff have been amazing, friendly, approachable and above all, extremely professional. Nothing was ever any trouble, especially Sofia on reception. Any queries we had, she dealt with straight away, with a big smile. If we could give more stars, we would. Thank you for the great memories. Keep up the amazing work 👏🏻 💚☘️🥂🥳

Questy33

A very nice hotel, self-catering rooms were excellent. It has a daily cleaning service, with a lovely lady who is very efficient. It has a massive outdoor pool, and the gardens are well maintained. It has the usual bars & restaurant facilities. The bartender David is nice & friendly & will look after you.

Julie Holland

We stayed in a self catering apartment. Decent size. Bathroom, kitchen and a bedroom/sitting room. Daily cleaning available. Hotel about 15 minutes away from the beach. Within a 5 minute walk of the Strip, which wasn't our cup of tea. Very tacky, even in March!! We preferred walking to Old Town Albufeira, though this was very commercialised and geared up for British tourists. I would definitely stay at this hotel again. Would stay in an apartment again too. A Lidl supermarket close by to stock up on essentials. Hotel has a restaurant, bar, indoor and outdoor pools.

Stephen Warren

Mixed experience at the hotel. On entrance and initial stay the hotel, staff and amenities were on point. The cocktails and bar snacks were very tasty. Unfortunately (and a known problem by the staff) was the significant damp issue we had in our room and subsequently all our clothes. Regardless of us attempting to ventilate the toon with the doors open or using the AC, having no extractor fan in the bathroom meant that our clothes were significantly damp. My recommendation is to make this known to the guests prior to and give recommendations on how best to mitigate this.

Dorz O'Connell

Thank you fir a lovely stay in your lovely hotel. You were so friendly from the beginning . The hotel is amazing absolutely clean . The room and Balcony was massive very modern and the service was delightful. A stones throw from the new town . The spa and was amazing. Thank you Anna for the fantastic reflexology tou did you are a true professional it worked . The restaurant were great for the evening will definitely be visiting Vila Petra again. This was the holiday we needed. 🙏🏾💛

Nic Douglas

Excellent service, great location and nice rooms. The rooms are all positioned within a long corridor which looks a little like an airport, but once you get in they are spacious, well appointed and clean. Showers are fab, there is a coffee machine and fridge (we had deluxe rooms). Breakfast is great - everything you’d expect and more. Hot & cold options, with waffles etc. The only gripe is that there’s only one coffee machine which is slow and created a queue. It’s a short walk into Tavira, and the rooms have balconies which is nice. The spa is nice, with a sauna and steam room. The pool is tiny however. You need to buy a swimming cap to enter (€5) and pay a €10 deposit for towels.

Andrew Lawson

We stayed 5 nights when the weather wasn’t great. We found the staff were all so friendly and welcoming - the housekeepers looked to change the rooms when you put the sign out and the restaurant staff were all attentive. Outdoor pool and bar would be great in nicer weather and the indoor pool, sauna, steam room and gym were all great and included in the price. Breakfast was first class and dinner in the roof top restaurant was also very good - we’d suggest some home made desserts to make it exceptional. Definitely recommend especially as Tavira town is just 5/10 mins walk.

Filipa Jervis

The hotel has a nice design and is well located. The rooms are small and the housekeeping wasn’t good. The room wasn’t properly cleaned. The rooftop restaurant / bar is really nice and the crew is very, very attentive.

V MR

I recently visited the cocktail bar at the Maria Nova Lounge Hotel in Tavira, and it was a fantastic experience! The bar itself is chic and comfortable, with a stylish ambiance that perfectly complements the hotel's modern vibe. But what truly stood out was the bartender. Friendly, attentive, and genuinely passionate about his craft, he made us feel right at home from the moment we arrived. Not only did he help us choose the perfect drinks based on our tastes, but he also shared insights about the cocktails, the ingredients, and a few local favorites, adding a personal touch that elevated the whole experience. Having someone so knowledgeable and enthusiastic behind the bar truly made a difference—his warmth and expertise turned our evening into a memorable one. If you’re in Tavira, I highly recommend stopping by the Maria Nova Lounge Hotel's cocktail bar on the 4th floor. With service like this, the experience easily deserves a 5-star rating!

Susan Mitchell

Just back from a lovely 4 nights at this hotel! We would definitely recommend it! The selection of food at breakfast is great and the pianist is a lovely touch! The only thing missing was fresh fruit juice or smoothie. The juice machine isn't very nice. We stayed B&B and were so grateful for all of the lovely restaurants nearby the hotel for lunch and evening meals. The hotel is in a good location, close to several restaurants within a few minutes walk. Also not far to walk to the castle and see many of the beautiful churches! Lovely swimming pool with plenty of loungers and the food and drink we had at the pool bar was nice. The room was lovely and clean with a great shower. The pillows are not the most comfortable but we slept well. The construction site next to the hotel didn’t affect our stay but for those who like a nice view from their balcony, a pool view could be requested. There was some noise from the construction site but it wasn't too noisy and didn’t disturb our stay or our sleep. Overall we would recommend this hotel for a stay to explore the lovely Tavira!

Ali Hassan

We booked two rooms in October, traveling with family. The rooms were comfortable and spacious. The two bedroom rooms are good for families. We did have an issue with the AC not working and we had to escalate it to the management who did not respond to us until we pressed and noted that the AC needed parts that were not available. We had to press for a change in rooms after initially the hotel insisted that they were fully booked. It seemed a bit weird that they would be resistant to that and expected better communication and management. Overall the location and facilities are pretty great. The pools good and the place is walkable to attractions. The hotel lobby was kind enough to guide us to parking close by the camping area where it was 1€ only. Weirdly though we were allocated rooms on different areas of the hotel and would expect rooms to be together especially when booked together. It was a 5 minute walk from one room to the other!!

Stella Corrêa

I gave a 3star review considering the nice staff. This is far from a 4-star hotel. The building is old and not well maintained. Our room smelled like mold, the AC unit in the bedroom was faulty and didn’t have a remote. No sound-proof whatsoever. We heard people in the hall and the cars/buses from the street as if they were inside. It’s frustrating to pay their price only to get this level of comfort. Not to mention breakfast. I was not terrible, but it’s not even good coffee in these places anymore. Just a big and noise coffee machine making instant coffee hot for you. We booked here after we decided to get an extra night in Lagos. For the same price, we had a great stay in an apartment. Reviews are important in that sense. I wouldn’t stay here again.

Alice Lang

The hotel is nice - a bit run down in areas but not terrible. My main issue was the lack of vegan options at breakfast, despite informing the hotel of this weeks before we arrived. Is it so hard to have oat/soy milk out for vegan or even lactose intolerant people to use? Would it be so hard to have a coconut/soy yogurt? Yes you could get oat milk if you ask, but having to wait ages whilst everyone else got on with their breakfast was frustrating, and the hot food options for vegans or even vegetarians was rubbish. It's 2024, there are plenty of people who don't eat meat or drink dairy products, especially in a place like Lagos - please work on this.

Jessica Hix

We've just finished our weeks stay here and were so impressed, the location is perfect, the apartments are spacious and clean and the pools are lovely. There's plenty of choice at breakfast and the staff are also very friendly and helpful especially the Brazilian guy at the snack bar. We honestly cannot fault this place and will definitely be back.

Lucas Lenha

The entrances to the rooms were covered in cobwebs, there was trash in the room I had just checked into, the wooden deck was falling apart, there were leaks, the old paint was peeling under the kids' area, and the chairs and tables around the pools were filthy. Some employees argued with guests and each other in front of everyone. The only good thing I had was the pleasure of meeting a guy who worked as a waiter. He was very polite, attentive to the elderly and children, and most importantly, he had a beautiful smile on his face every day, wishing us a good morning at breakfast. This made anyone's day, and the details I listed above were no longer what bothered us. I told him I would come back next year just for him. I hope the owner of this hotel never lets this guy go. Employees like that are an endangered species. Thank you Tiago for making our vacation so special.

Julie

I'll start my review with the positives. The staff are this hotel's biggest asset. They were all friendly and approachable..... from the helpful reception staff, to the hardworking restaurant staff (shout out to José and Bruno). The hotel was clean and quite nicely decorated in a traditional style and our room was comfortable. We arrived late evening so the restaurant was closed but we were pleasantly surprised to find a packed meal in our room. Now for the minor disappointments. On arrival, we were given an information leaflet which included some rules and regulations and details of additional charges. We were surprised to learn that there was a charge to hire a kettle and 2 cups This is because there was no hospitality tray or tea and coffee making facilities as standard in our room. I'm a tea-lover so paid to hire a kettle ....I've never had to do that in any other hotel. We soon found out that the hotel is a maze and it took a while to find our way around. There was a choice of evening meals, which were nicely cooked and presented well but with the exception of the salmon our first night, we felt that the chef must be working to a tight budget. Now for the location. The hotel is situated on a hill so unless you take a zigzag route into the old town, you are faced with some steep slopes and cobbled paths, which are slippery when wet. Despite these initial issues, we enjoyed our stay at Hotel do Cerro and would like to thank the staff.

Steve Hamilton

Love it! Second time here and will be back again. Lovely old-fashioned hotel, brilliant staff and great facilities. We just thoroughly enjoy our stays here.

Aisling Morgan

We stayed here for 7 nights, the staff is extremely nice and helpful. We got breakfast most mornings, you choose what you want. It is served with pastries every morning. The breakfast is open 8am-10am. The indoor swimming pool is under the breakfast area, but must be requested to open it. It opens 10.30am-5pm. You need to bring a swimming hat, it is €5 per person. It was quite cold. Showers in bedroom were the best showers ever 🚿 The bed is made everyday and we had a large bed so cosy. There is a mini fridge in the press also. There are alarms in every room so make sure you close the balcony door and turn off lights. Staff is very helpful and rang us taxis. A taxi to old town is around €4, and taxi to Zoomarine is around €12. It has a bar also opens at 6pm and music only on Sundays from 6pm. Very happy with our stay and would defo recommend it and it is on our list to stay here again 😁 Thank you Hotel De Cerro stay for an amazing stay!! 😊

Tony Webster

My Wife and I spent 10 nights in this lovely hotel. Bedrooms are a little dated, bur more on the traditional taste, TV, air conditioning unit, safe at 2 euros a night. A lovely balcony with a sea view, only down side it was on the top floor, but great view. Breakfast - Breakfast is served to you, you choose what you want from full English, continental and cereals, also comes with a lovely bread and pastries basket, all fresh. All served in a civilised manner and cuts down on waste. Sometimes a little wait, when it's busy. Staff - absolutely fantastic, helpful and always happy to help, especially the staff around the pool/ Breakfast area. Location - Great and only 10 minutes walk. However...... short cut is two very steep hills and a set of long steps at the end then another quite steep hill into the Old Town Square. The other option is the longer route, but still quite steep and possibly difficult for the elderly and people with mobility issues. Plenty of supermarkets around the hotel, approximately the strip or New Town is a good 40 minutes walk away, but plenty of bars and cafes on en-route. We would definitely stay in this hotel again. Good rules that keep it what it is, which I enjoyed. Unfortunately the British are terrible inkeeping with the rules,they let us down. The snack bar is reasonably priced with plenty of choice. We both had a great time. Thank you.

Stephen Day

Rooms are clean, taxis about 7 Euros from the old town to the hotel, easy walk into the old town, old town centre very busy,if you want quiet drinks go to bars off the main square most of these don't take big parties so quite nice. Food is cheaper and better off the main square. The hotel is quiet and out the way The bus and land train stop outside the hotel 24 hour reception laundry and shops close by.

Yels

We love this hotel! It’s our second visit and it didn’t disappoint. Plenty to do in the hotel and it’s just the perfect place for us as a family. The breakfast is lovely, apartments are really spacious and the sofa beds are roomy for the kids. Haven’t tried the kids club yet but they love the disco. Having a kitchen means we can have some meals in the room (though we only got a small toaster oven thing instead of a proper oven this time). Also had a microwave, toaster and a stove so you can easily cook pasta etc. we made toasted sandwiches and fries no problem. There are SO MANY pools to choose from, both indoor and out but the outdoor pools aren’t heated (except one that is covered in the winter and not the summer) but it gets busy and noisy! The other indoor pools are heated. Kids love the splash parks and slides. The food around the site is good, we’ve had a nice lunch at the snack bar and drinks from the tavern pub as well as breakfast. I think the bonus of this hotel is that it’s connected to other hotels just over the road so you can swim in a different pool every morning and afternoon for a week if you want! The mini market is well stocked (not sure it’s open in the winter months as it was closed in Feb last year when we came). We hired a car and it’s easy to get places but it’s not too far from town in a cab. I highly recommend this hotel for families, I’m sure we’ll be back for a 3rd time next year!

Lyndsay T

We are so sad to leave this beautiful hotel. We came out of season so not everything was open but that didn't matter. We enjoyed the heated covered pool, indoor pool, breakfast, football and we had the most amazing room. Super accessible and so much space for a family of 4. It would be nice to have had tea and coffee in the room maybe. The staff were all super friendly and helpful. Everything was spotlessly clean. They also put balloons and a card in the room for my son's birthday. Thank you so much alto de Colina.

Selina Booth

Enjoyed a week here in April 2025. The rooms are lovely and spacious, tad dated but perfectly useable. Balcony was huge. Room was spotlessly clean when we arrived. The cleaners came every other day and cleaned round and changed towels but our bedding wasn't changed in the week we were there! The facilities at the hotel were amazing (you also have access to their other hotels that are across the road), some things were closed due it being low season but we still used indoor pools, covered pool, football pitches, gym etc. Can imagine in high season it's an amazing place to stay with so much to do, especially if you've got kids. The location was the only downside for us...it was a good 25 min walk to the main strip in Albuferia, to access bars and restaurants and you'd need a taxi to get to old town Albuferia. However, Ubers are cheap so it's not too much of an issue. Would definitely visit again, tho to make it worth staying at the Algafar, I'd go later in the season when everything is open on site.

Christine Quinn

We had the best week staying on this resort. From start to finish the rooms were stunning and I mean spotless. Beds super comfortable Air conditioning in the room WORKING Bath room so clean shower great. Breakfast was lovely we had so much choice the kids had plenty to to eat and enjoy. The pools were all clean the grounds all spotless. The pool bar was so handy for lunch because trying to pull kids away from the pool for lunch impossible. The hotel is a little bit out but we used the bolt app to get to the old town and it was great. Entertainment was okay not 10/10 but it was good for the end of September. All the staff went out of their way to do anything to help and so good with the kids. Chatting playing engaging in conversation with the kids which they loved. We will definitely come back should be 5 star 🌟 🌟🌟🌟🌟

Phil Chesterton

We stayed here for a week and had a great time. To be honest, most of our time was spent away from the complex but what we needed - a decent room, pool and breakfast - were spot on. The breakfast buffet each morning is very wide ranging. There are a variety of breads with two toast machines. A cooked section with fried and scrambled eggs, waffles and pancakes, then another section with bacon, sausages, beans, tomatoes, mushrooms and hash browns. If cooked breakfast isn't your thing there's an extensive fruit section and another section with child meats and cheeses. There's also a section with all sorts of cereals, a machine with three different juices and a hot drinks machine. Our room was spacious with plenty of wardrobe space (2 wardrobes), a kitchen area with a fridge, small oven, microwave and toaster plus hobs. The bedroom could be separated from the living room by sliding doors and there was a bed settee in the living room too, although we didn't use it. Two air conditioning units, one in the living room and one in the bedroom and a wide balcony overlooking the pool. The bathroom had a large sink/vanity unit, a toilet, a bidet and a bath with shower over it. When you check in you are given a wristband and that is your room key. Touch it to the door handle to unlock your room, no chance of forgetting your key! All in all Alto da Colina was a great place to stay.

Orla Balfe

Arrived late at night with no booking. Unfortunately our other accommodation was so poor we could not stay. The staff was so helpful and lovely , luckily there was a room for the night. Hotel is very clean, bedroom was spotless, bed is very comfy, pool area is also very clean and I seen maintenance men taking care of the area. Good facilities, indoor heated pool and Jacuzzi and gym. Ended up staying for the remainder of our holiday. Stayed in a studio apartment for 2 nights then a one bed apartment for 3. This was due to booking so late and it would not be the case normally. Personally preferred the studio as it was slightly more modern however both where absolutely perfect. AC very good in both rooms and all you need in the room, cooker, microwave, utensils etc. Can not praise the staff enough everyone we had dealt with was so lovely snd helpful.

Frank Hayes

Very clean and central although beach a good walk away. Rooms have all you will need for self catering. It's a pity they don't have a drying rail attached to balcony wall as its very unsightly all the towels etc hanging over the rails. Wi fi was fast and reliable. Staff cleaning each day. Ample restaurants nearby catering for all diets.

Lozo Russo

Currently staying at this hotel and my experience so far has been awful. There was guests in the pool at 6:30 one morning screaming and shouting waking me and my wife up. These same guests were then at the pool later in the day discussing explicitly their antics of the night before (with girls they brought back) they were also taking dr*gs by the poolside. I notified the staff of this going’s on but to no avail. There are currently guests blaring music at 9pm and the staff are doing nothing about this. The staff have no respect for the guests. I will not be returning

Ailbhe Feeney

Lovely stay here, i really enjoyed the atmosphere. There was noise at night but that's to be expected in Albufeira. The pool was pure perfection, rooms cleaned daily and i found the staff were helpful whenever needed. Very good location wise, near lots of lovely food establishments and enjoyed the stay here thoroughly. Would highly recommend for all ages, very family friendly but also lovely for just a girls getaway. The bar by the pool was lovely, food available and drinks all able to be dropped down to you as you lounge. No card machine working at times but could pay with cash. Really enjoyed this hotel

Derek Ray

This is my second time staying here. New management which is very obvious with very friendly staff. No complaints from me. The room was spotless and very comfortable beds. Will definitely stay here again. Particular thank you to the reception staff. They couldn’t have been more friendly and helpful

Georgia Mcgonigal

We stayed at AP for 5 nights as part of a large book grouping. Marta and Flora absolutely made the experience for us. They had plenty different experiences on all day and made each and every person feel included. Unfortunately 4 of the group were extremely sick, likely food poisoning but these things happen.

Marta Z

The service at this hotel is fantastic. Animators, reception staff, restaurant staff, bar staff and cleaning service are smiling, friendly, helpful and caring people. The animation guy always greeted us nicely (also in Polish), which was lovely. We thank you very much for this and send you warm regards. The waiters and waitresses also always greeted us friendly and asked if we were okay. You can see that the hotel employees are very nice. That's why we felt at home there. We spent a wonderful 2 weeks and we already miss it, even though we just got back. The hotel is located in a beautiful, romantic area, right next to the Atlantic Ocean. We highly recommend staying here. Portugal is a wonderful country with wonderful people. Thank you for everything, we send greetings from Poland and wish you all the best!

Alicja Zbrońska

We stayed for a week it was amazing. Hotel is quite small, quiet perfect for Holidays. I was here with a 6year old, and still there were animations and games Just for a kid. Amazing. Special thanks for Joao Paixao who made this stay wondeful for my kid, mini disco was a hit every Time! Thank you Joao! We will come back for sure, alredy miss you and yours games!!

Sammy Felfel

I have waited a little while to write this post, as I wanted to reflect and not write this post in haste. AP Victoria is a lovely hotel with great family rooms, the staff are polite and helpful and the food is great. Where the hotel lets itself down is, it feels overcrowded, this is evident at meals times when you have to queue for meals and for drinks, it's OK at a Macdonalds drive through, but not at a four star hotel. To finish on a positive, the kids' entertainment was fantastic and if you like lively this is the place to go.

Oracle__

Rooms nice for 3/4 star Services by main members of staff lovely but there was one rude Asian guy that spoilt the whole experience Location beautiful

Brandy Lynn

A clean, comfortable, and fun hotel. We’re enjoying the nightly entertainment and love the breakfast! The location is walkable to restaurants and bars and the beach. We also love the mini market. Parking is easy and free.

Manmath Kulkarni

We loved our stay at Aparthotel Alfagar. This resort has all the facilities like kids club, baby sitting facilities, indoor and outdoor swimming pools, small water slides, cafeteria, private beach. Entire resort was very clean and tidy with maintenance staff regularly cleaning the facilities. You can maximise the comfort and the value with breakfast and dinner included. Highly recommended!!

전수연

Great for family with kids. The beach is close, and there’s an indoor swimming pool, though not very big. The breakfast was great, nice variety. The breakfast restaurant was not very big, but the staff are efficient and friendly. The room was spacious and clean. They clean the room 5 days a week and change towels 3 times a week. During the first 2 days our room was not cleaned and we don’t know why. The heating didn’t work when we arrived, but someone came and fixed it quickly. The kitchen is fully equipped. All in all, recommend this hotel!

Ryan T

We stayed in the Aparthotel side which is supposedly an upgrade from the other one next to it… I don’t agree in total with it as we had to use the majority of the facilities of the other building, like the dinner restaurant and indoor pool, with no indoors/covered connection. In the winter is not pleasant to go from one to the other. Also, we booked an upgraded room with supposedly a better view, but again, I wasn’t very impressed as we faced a ceiling of the reception with air conditioning tubes, etc. nothing special really. Sea view was VERY, very limited as you can see from the video. The water temperature in the covered pool by this unit, which we were told that was heated, was cold and we couldn’t used it. Some of the staff were polite and friendly but not all. Hope some of this points can be reviewed in the future.

Serveh Sadeghi

Big and very clean rooms with all required kitchen tools and appliances. good breakfast. Indoor pool, also a covered warm pool that can be used during winter. Things that could be improved: the laundry room not so equipped and expensive compared to regular laundromat. We ate at the restaurant once and the food was not so good.

Cave “Maddy” Man

It's a great location right in the center of town. Super convenient. Great spa facilities. Clean unit. It's not modern but it doesn't matter because of other good things make up for it. Great staff. I came to this hotel/resort unit last year and I chose to come back again this year. I have a timeshare unit so I don't know what the hotel rooms look like. But overall a very pleasant stay.

Shreya Srikumar

I was proposed to by my fiancé on this trip and have loved every moment of it. The Vila Galé staff were very attentive and professional. I had a spa treatment (full body massage) as well, which was one of the best massages I’ve had. Would highly recommend Vila Galé for a romantic/relaxing getaway.

Bogdan Protopopescu

I am already a regular visitor at this hotel on and off season. I love it for the location, the pools and the spa. The rooms need a refresh and and either warm heater for drying swim suits and balconies need hangers for clothes. Other than this this is a great experience.

Chris McSorley

Had a wonderful stay at Christmas. The staff went above and beyond. Massive shout out to Pericles Alcantara who made our stay unforgettable with his welcoming personality. Would highly recommend.

claire walker

UK half term Oct break. Pool fab but like an ice bath. Wrong time of year to enjoy it, good indoor pool, apart from the charge to buy hats. Great location. Room very dated including bathroom with a shower that doesn’t drain well (Didn’t tell the staff, probably should have) Staff lovely. Good breakfast.

Samantha Goldup

We love this waterpark! It was our second year in the Algarve and we had to go back to this waterpark! We booked our tickets online and got to the park half an hour before opening - there was already a queue to get in which was huge by 10am, but lots of entry gates and everyone was in very quickly. Although it was very busy, it never felt overcrowded. Got straight on some rides first thing, queues got longer but didn't have to wait too long (we did avoid a couple of slides that looked slower). Absolute favourite is the roller coaster, queue always quick, and a great ride that was worth the wait, we went on it 5 times! My children also enjoyed the scarier slides, like the ones that looked vertical, I'm sure 6 year olds wouldn't be allowed on in England! Burgers at lunch time were actually decently priced and really good quality. Will definitely be coming again!

Aaron Smith

Fantastic couple of days, went in at opening time on both days mid way through June, queues are always likely on the big rides, but they move quick and staff know what there doing. Food stands were sparse, but the ones which were open were reasonable prices. Didn’t seem to bother most the others there, but walking around barefoot on the concrete floors got a little hot underfoot, suggest taking a cheap set of sandals, ones you don’t mind loosing. Every ride reds you to leave them at the bottom of the steps ;) Plenty of sunbeds around the place, but lots of people just leave towels on the grass areas ;)

quadfly360

Adult and 2 kids aged 11 and 9. Absolutely brilliant time. Had to get there early like 9am so you had pick of the best spots so set up shop for the day. Found a nice wee spot in a corner under a tree and one of the water slides. Everyone seems to have had a small beach shelter or umbrella. Bring your own food or just use the facilities. We did both. Small snacks and water followed later by a burger or hotdog. 10euro each that includes chip/drink. Very nice I must say. Regarding the rides we powered through the big rides first. Queues weren't so bad. About 30-40min max. Mostly sheltered but a small umbrella can be handy. You'll just have to go back up and retrieve. We all wore water shoes throughout the day as its handier and the ground gets so hot. We loved the main pool and smaller one which people were able to dive in one end. Have a dip and walk about. Nice. Well worth the money and I thought the young staff did well. Very strict on height restriction so make sure.

Roger Maier

A fun place to go even in winter as it is quiet so no waiting for the slides. On the downside there are a limited number of things to do. Especially in our case as my daughter is 11 so couldn't go into the spa section. She also couldn't reach the handles for the adventure pool. Beware that there are extra charges for a locker as well as for the aerial challenge section €5. Overall a good experience but there are definitely things they could do to improve value during the winter months.

Gri Barry

We spend a day there, from 10:00 to 18:00 was very busy, the attractions were ok 👌 😀 but because it was so freaking busy we couldn't enjoy the whole park, in 1 place we waited more than 1 our. And so on. We needed a parasol but they only sell them, or you have to fight for 1, around the park, we end up laying around in different places where there was a little bit of shadow. It was so freaking 🔥 hot while you wait on a long line you could get burned by the sun 🌞. But we were prepared. We have fun after all.

Kaur Kang

Review of a Disappointing First Day at NAU Salgados Palm Village, Albufeira Our first day at NAU Salgados Palm Village has been a major disappointment, to say the least. We are a family of 16, including several children who were excited for a relaxing and fun holiday. Sadly, it’s been anything but. Restaurant Reservations & Dining One of our biggest frustrations has been the dining arrangements. We were told reservations were needed for every meal! As we are such a large group this means 6 bookings three times a day! They had no interest in assisting with this process! When we finally got seated, they wouldn’t even accommodate our group together, forcing us to sit at separate tables. The lack of proper signage on the food (we are vegetarian/ allergies) and staff not knowing themselves has meant we have had to have be cautious and eat very little. Amenities Misleading The photos and information provided about the hotel were incredibly misleading. We expected facilities like a pool room, an arcade, a spa, and an indoor swimming pool, as clearly shown in the promotional materials. None of these were present! This was especially disappointing for the kids, who were eager to swim, but discovered there wasn’t even an indoor pool. Why are they showing photos of amenities they don’t have!!! Apparently it’s because their sister hotel (a 15 minute drive away) has them, at an extra cost! No Common Area or Lobby There is also nowhere to sit indoors. We were surprised to find there’s no proper lobby or communal space inside the hotel where our group could relax together. It’s bizarre that a hotel of this size and standard lacks basic indoor areas to gather. Live Entertainment Not As Expected We were looking forward to concerts and live entertainment, which seemed to be a highlight of the hotel. However, there is no information given On entertainment and it is not of a standard to match a 4star hotel! Shuttle Service Issues Adding to the frustration, there was no clear information provided about the shuttle service. We expected to be able to explore the area more easily, but the hotel failed to provide any guidance on how to access the shuttle. Nightmare Check-In The experience started on the wrong foot with a chaotic and poorly managed check-in process. The staff seemed overwhelmed, and it took far longer than expected to get settled. Overall, our group—especially the kids—are hugely disappointed with the first day here. We will be meeting with the manager tomorrow to discuss these issues, and we’re hoping she can still turn things around and salvage what’s left of our holiday. Right now, this has been far from the experience we were promised and expected. Would not give them even 1 star, 0 star review from us!!!

Martyn Taylor

Unbelievable hotel! The layout and ground are amazing and the room (2 adults 3 kids) was absolutely massive! The balcony is the full length and almost a waste given how big! The food and service was 2nd to none and a nice touch i have not seen elsewhere is the full list of cocktails kids can have but obviously without the alcohol.

Matthew Curtis

Hello We went for a golf trip. We were told transfers were at 18.45. They never arrived. We had to pay for our own taxi back. We went back to reception to complain to find out the transfers were at 17.45. They told us the wrong time. They wouldn't give us the money back for their **** up. No aircon. We were told that we couldn't switch rooms as they were full. The place was half empty. Breakfast opened at 07.00. We were that at 07.05 most days. The food was cold. It was a nice location and the golf course there is fantastic. I will not be going back.

David Wilson

Rooms were great, clean , large, well maintained. Reception is a disaster and it's not due to staff effort, I felt sorry for them. Location is 15minutes from a beach but few shops nearby. Grounds are tired and do with some work. Golf course and nature reserve 20 minutes walk away.

Pete Ijewsky

Surprisingly dark and unfriendly atmosphere. Food was ok but always colder than acceptable. Drinks range was disappointing. We definitely won't be coming back. The Vidimar is just across the road and has better views, food and accommodation.

Ruby Harman

We stayed at this hotel for 4 nights, at the end of March, it was very quiet due to the time of the year meaning we had a lot of space to ourselves! However I think even in the busier seasons this place would feel spacious. We were very happy with our room, the view was beautiful from the 12th floor. Very spacious, our beds separated (which we requested prior to the stay). There was plenty of space for our luggage and a safe and mini fridge too. The mini fridge was stocked with 2 cartons of juice and a large bottle of water each day. During our stay, the room was cleaned wonderfully, we were very happy with the housekeeping service. To get to the 12th floor, we used the lifts, they were very straight forward with no waiting or stopping between floors, you tap the card and it takes you to your level. We were very pleased with the range of food at the buffets, there was a lot to choose from, including things we had never tried before! As someone who doesn’t eat a lot of meat when travelling I have to say the vegetarian selection was amazing each night there was something different one night I had a chickpea curry and another type of dish made with courgette and aubergine, they were both lovely. Other days there were vegetable lasagna and vegetable pie, overall none of them lacked flavour, they were great!! If you stay at least four nights they provide you with one night in one of their restaurants and we chose the surf and turf restaurant, Fuego. The service was wonderful. It was just like a normal dining experience included in the price of our stay. We were very happy to have a sit down dining experience and the food was good too. Cocktails and drinks are included and unlimited all day, we certainly took advantage of this at the Coral bar by the pool. This was perfect to sit in the sun outs the way of the March wind. Behind the main pool is a pathway to access the beach. The beach is beautiful. I have left some photos for you to see and if you take a right and feel like exploring amongst the cliffs you will find a beautiful hiking path. This hotel is about an hour drive from Faro Airport which only costed us between £30-£40 to take a Bolt each trip so it was definitely worth the journey to be out in the beautiful countryside away from busy roads and attractions. Overall, we had a very welcoming and fun stay and I would definitely stay here again. The only thing that brought down or attitude for this hotel was that neither of the pools were heated and were very cold so we didn’t end up using them. Understandably, they will be warm enough in the summer, however, they’re not usable in the spring time! I definitely recommend this hotel! ⭐️⭐️⭐️⭐️⭐️

Tracey Thomas

I am leaving here and leaving tomorrow morning, and I can honestly say this is one of my favourite hotels, I will definitely be back Location beautiful, stunning Food fabulous so much choice, my daughter is super picky and she is happy, big plus for me. Staff are super friendly and accommodating I don’t want to leave x Stunning, gorgeous, can’t wait to come back xx

Inês Jácome

The Hotel is well situated in a quiet area and next to the beach. Has direct access to the sand. The food is delicious and in large quantities. The hotel has several swimming pools and quiet one for adults only with a fantastic view. The staff is very friendly and helpful. Hotel director Carlos Marim is tireless and very accessible. I was organizing an event with around 300 people and everything went very well.

Binod Pariyar

Pestana Blue is a modern, stylish hotel perfect for both couples and groups. During my November stay with a large group, we enjoyed spacious rooms, great pool areas, and good food. While the staff was friendly, service could be slow at times, especially when the hotel was busy. Overall, it was a comfortable and enjoyable stay.

Manjit Bason

All staff very friendly and helpful. Emanuel the waiter was fantastic at his job, always smiling and helpful. Also Lili deserves a mention too.

A Huiskamp

Lovely location, stunning beaches and when we were there very quiet. The hotel was being refurbished for the new season, so will only get better! The room was very clean and spacious, the food good ( but not as varied as we had seen on other all inclusive holidays) and the staff were the friendliest we have come across anywhere! Absolutely top rate! Wonderful 😊👌

Hannah C

We recently stayed at this 4-star hotel for a family holiday, and overall, it was a fantastic experience. From the moment we arrived, the hospitality was exceptional. We got there earlier than check-in time, and while they weren’t obligated to accommodate us, they kindly gave us a call as soon as a room became available—a thoughtful touch that started our holiday on the right note. The staff at this hotel are outstanding—friendly, welcoming, and always ready to help. A special mention goes to the kids’ club team, who truly deserve recognition. They work long hours, yet their energy and enthusiasm never waver. They did an amazing job keeping the children entertained, and their dedication was clear to see. As for the hotel itself, it is spotless—and I mean spotless! Housekeeping was excellent, with our room cleaned and refreshed daily. The pool was also well-maintained, and the kids had a great time. The only downside was that the slides and kiddie area were closed for renovations, which was a little disappointing, but we understand these things need to be done. One of the absolute highlights of our trip was the beach, which is just a stone’s throw away. It’s a breathtaking spot with soft golden sand and the most beautiful little cave. Hidden within it is a passage leading to another secluded beach—a true hidden gem. The whole scene is picture-perfect, making it an ideal place to relax and soak in the natural beauty. The only aspect that could be improved is the food. While some meals were lovely, others were a bit underwhelming. It wasn’t bad, but it wasn’t consistently great either. That said, the overall experience was fantastic, and I would absolutely recommend this hotel to anyone looking for a quiet, peaceful getaway. The service, cleanliness, and family-friendly atmosphere make it a great choice for a relaxing holiday. Plus, with that stunning beach just moments away, it’s the perfect destination for making unforgettable memories.

Sara Gardner

This is a great location, with lovely, friendly staff. The room was fine apart from the twin beds pushed together and the all inclusive food was fine too, just very busy and noisy. We enjoyed some of the entertainment and thankfully arrived, and left before the school holiday crowd 😀

Jane Chaplin

Really enjoyed my stay here in 2023. The only reason I gave 3 stars for service is because I didn't required anything from the team there, the rooms were regularly cleaned to a high standard though. The location is a little out of the way but there is a great road train service which runs regularly until later into the night

Sweta Rathod

Overall, it was an amazing experience. The rooms are very nice and clean, and the staff are very friendly and helpful. They are very accommodating regarding food as well, there are plenty of options for everyone - which I found helpful as I am a vegetarian. Would definitely recommend!

Nick Garavini

This was our second visit to this hotel, the first being for our honeymoon in 1999. Whilst the rooms are somewhat dated (still some of the same room and bathroom fittings from when we first visited) this should not detract from what is a wonderfully located and appointed hotel. Firstly, all of the staff were attentive and friendly and nothing was too much trouble. When they found out it was our silver anniversary visit, we received a surprise bottle of fizz and chocolate covered strawberries. A really nice gesture. The best aspect of this hotel is the gardens to the rear. Plenty of space for both sun seekers and those preferring the shade. Always enough sun loungers and thankfully no early morning rush to reserve beds is necessary. Location wise, this place is perfectly situated. Close to the beach and marina but far enough that you can't hear the music etc. From the late night bars. Breakfast offering was excellent with something for every taste.

David Perkin

Hotel was ideal for our group of 4 golfers. The hotel was well situated close to bars and restaurants. The hotel itself was clean and well kept. The pool area was clean and tidy with plenty of loungers. Breakfast buffet was well stock with loads of selection from cooked breakfast, fresh fruit, cereal and pastries. The only negative was that our room was not ready to check into at 2:00pm as was agreed. However this was not the end of the world and the hotel provided us with some drinks tokens as a good will gesture. But overall we all had a good stay.

Dominic Saul

Booked the hotel as part of a golf package. Great transfers from the hotel to the Dom Pedro golf courses, which were 10-15 minutes away. The hotel room was clean and comfortable. The location of the hotel was good for access to the Marina area and the beach. The pool was a good size with plenty of room around it with enough sun loungers that it was easy to find a space. Good bar to service the pool area. Very happy overall and would definitely use the hotel again for another trip.

Sarah-Jane Lewis

We enjoyed our 5 night stay. The location of the hotel is convenient - short walk to the beach and harbour, with a convenience store close by. We enjoyed the pool and surrounding area. The pool bar was fairly priced. The hotel was well staffed and staff were polite and helpful. There was a nice view of the beach from our room. Towels for the beach and pool are given to guests which is helpful. The gym didn't open until 10.30am, it would be nice to use the gym in the morning from 7am before it gets hot (even if it is a very small gym). The breakfast area gets very busy in the morning after 9am. The TV in our room worked intermittently. We experienced a leak from the air con in our wardrobe. Luckily it did not ruin our clothes as we noticed it straight away during the night. This was tended to straight away in the morning by the hotel which was good. There were some activities such as aqua Zumba and yoga which were great, it would be good if the hotel promoted these when booking and on arrival. Overall we enjoyed our stay.

Keith

From the moment we arrived the staff were helpful. Nothing was too much trouble, even opening the gym up early for me each morning. The rooms were clean and tidy and cleaned each day without any fuss. The location of the pool to the hotel amenities was perfect and the gym well sited next to the pool. The long and sandy beach is really close, no more than a 2-3 minute stroll and from there a stroll along the beach front to the lively Marina - for more shopping! Looking forward to returning next year. Thank you for a great stay.

Pedro Silva

It’s good hotel with very nice staff. The food is good and plenty. The kids club is very good, our kid loved the animators there. The only “not so good” is the distance to the beach and no having refillable water bottles.

Mihai Caliman

Great hotel, stayed in hotel February 2025 rooms are big enough to stay with family , staff are very friendly and polite . Free parking around the hotel. The indoor swimming pool and jacuzzi were also nice , no limits. Cleanliness in rooms was a bit disappointing, when we visited it was not busy season , I can't imagine in summer... Be prepared to pay 100€ deposit cash or bank transfer. If you pay with card you will get it back after check out in 1-2 days . This location is close to all amenities . No doubt of choosing again if I visit Albufeira.

Neville Willer

This firstly isn't a 4*, do not use this place! The reception staff were all rude, and the spa you pay separately but isn't worth it. The rooms were cold and no heating, wife slept under AC. Also rooms had black mould. We wasn't offered anything and had to fight to get another room, this didn't have mould but still disgusting pics to show!

Rossy Care

First I must say the hotel is clean but it's a 3 star hotel. It's in a quiet environment and nice. But I had a very bad experience with their equipment which is not good. I was stuck in a lift for over 30mins, no help came on. I pressed the alarm bell on many occasions, expected someone to be speaking to me through the speaker , but no one. I was panicking and tensed. Shouting and this was on a Christmas day. On the lift, there are supposed to be a instruction of what to do in the event you experience difficulties written in different languages since people visit from different parts of the world. At the hotel I expected for staffs to be trained in health and safety but from my experience I noted no one was leading. Display the manager on duty on every shift for customers to be seeing. Display emergency numbers in different places. Foreigners should know this and feel safe.

Steve Wake

Having arrived after travelling since the early hours I was informed that I had to come back at 4pm for a room, then I had to pay 100 euros deposit in case I damaged the room during my stay. Advertised a gym but informed I have to pay 7 euros a day to use it oh and was not allowed to look at said gym because people were in there. I would not come back to this hotel or recommend it.

Stuart Deviell

Great hotel .only 5 minutes from the marina and many restaurants. Nice outdoor pool and right next to the beach . Lots of golfers stay there. And a favourite place from people from irland .

Millie Woods

Came home from Portugal today. I would give 5 stars but it just felt like there was something missing. The staff were absolutely amazing, we had some problems in the room such as the shower coming out the bottom so bathroom was flooding every time we showered and the desk lamp was a flickering a bit when we put it on however we told reception and they had someone fix this right away. My issue was just how dated the Decor was especially in the lobby. However this did not effect the stay. All I would say is if you want a quiet holiday for a weekend away this would be great as I feel that that’s all you need to get everything done! Unless you want to travel out of the area. The views are amazing! Was very lucky to be high up and in the middle so amazing views every day.

Stuart Lawson

Pretty good hotel, not quite (but almost) up to the standard of a 4-star hotel that we have stayed in with Jet2. No tea or coffee making facilities in the room. Some furnishings (the minibar fridge, for example) were a bit tired. Otherwise, a pleasant place and I would stay there again. Great location for the town. Most balconies had a decent view of either the Marina or the sea and over to Albufeira. Pool and lounge areas immaculate. All staff are hard working, keeping on top of things. Breakfast time can be pretty busy and we had to queue for a short while a couple of times, but it wasn't long, they got you sat down efficiently.

Gareth Woolfenden

Great value hotel. Booked a late get away and was impressed how good the service was. The hotel was very clean and tidy. Had a nice surprise when they left a birthday cake and bottle of wine in the room on my birthday, nice touch.

Michael Stebbings

Stayed here last week. The hotel is in a great location very close to the bars & restaurants of the marine and only a short walk from the beach. Also very close to the bus stop for going to Faro and Albufeira. The breakfast was nice and had plenty of choice, although more choices for vegetarians would have been nice. The hotel seems very geared towards families with children, but it would have been nice to have a separate area for adults only, like a solarium. The room was a bit dated but practical, and there were no kettle or tea making facilities

Bento

Big rooms but everything about the hotel is a bit outdated. It’s clean and everything works but it’s ripe for a good remodel. Staff are very nice. Breakfast was not great but certainly not bad either. 15 min walk from beach and there’s a free shuttle bus too.

Kate Byrne

This hotel is a business style hotel and not comfortable enough for a holiday. The spa is very basic in design but the staff are excellent. Wonderful treatments. The pool area is nice but cramped. You have to go to the bar to order food and drink and then they will bring your food poolside. It takes AGES. The pool is not heated and therefore it was ice cold in August! The rooms are sparse and more like you would find in a business hotel. The beds are rock hard. Nice views though. Room service staff are very helpful. The beach is a nice walk away. There is a free shuttle. However, you have to pay to use the hotel sun beds which I found rather odd. No food and drink service provided at the beach. You have to walk quite far to buy water etc or bring it with you. The hotel is very clean and the staff are good but I wouldn’t stay again for a holiday. I think a short visit or business then it’s fine.......underwhelmed

Alexander

Shuttle to the beach and the friendly reception staff makes it worth the money. The gym wasn't up to my expectations - not for weightlifting. The swimming pool area and garden are beautiful. The food choice at breakfast was sufficient . Rooms are big. BUT the cleaning maids are very loud in the corridor and disturbed our sleep couple of times early in the morning - this is why we will not go back. The cleaning maids do not understand that the guests are here to relax and to rest and they make a lot of noise outside the room.

Alain Guggenheim

I write this review from the perspective from a 5 star hotel, where I expect just an extraordinary and flawless stay: - the management and service is miserable, we were not treated as guest but just as paying money machines - none of the staff speaks english (which is rediculous for a 5 star hotel), to order a lunch becomes a challenge - the Kids Club was closed (because the supervisor was sick) without any further engagement from the the management to hire a deputy. The reason to come here was based on this Kids Club for our son, so as it was closed, the whole stay became pointless. The management did not care at all - the breakfast is maximal 3 star level, always the same food from a normal supermarket. Nothing special, same as in an Ibis Hotel - the rooms are very small without sea view - the pool is very large and nice to relax, but nothing more - the gym and sauna are very small - the food what you see on the pictures doesn't exist - in general, the pictures are not reflecting at all what you get Overall, the hotel deserve 3-4 (hotel) stars for the fascilites and 3 stars for the food and maybe 2 stars for the service. I cannot recommend at all.

Robert Garbacz

Room was huge ,beds are comfy,big and clean bathroom. Breakfast was delicious.

Matt

Plus: Very nice hotel with a beautiful garden and pool area. The staff was always friendly and helpful. The offered activities were fun and done by a skilled instructor. Our room was spacious and clean. The views from the patios and garden are breathtaking and the beach is a short walk via some stairs Minus: However, our room was a first floor land side, so our view was half of a tree and just below the room were the 3 large AC units which generated quite a bit of noise all the time. The water pressure in the room was a joke, it trickled from the shower head. If my partner wanted to wash her hair and not take forever she had to go down to the showers in the changing rooms for the indoor pool which had good water pressure. Food: The breakfast was good and had a great choice of foods and drinks. Fresh juices. But not all plates were properly cleaned and the underside often had oily residue. The prepared breakfast if you had to leave early was dry bread with some ham or cheese.

JUD BRYARS

At a wonderful vacation even though it was during the wintertime, there is an amazing view From almost every part of the hotel and spa, we enjoyed a couple's massage that was amazing and worth every Euro. There are many places to sun and look at the gorgeous. Views up-and-down the beach and many wonderful activities in the area, including wonderful restaurants to eat at. And lots of sun and fun.The place itself is very clean.The people are very respectful and it really is a four star Hotel and Spa!

Sabine Munshi

The hotel is in an amazing location. Service is super friendly and very good. Front desk as well as wait staff. Rooms are very clean and quiet. You can hear the ocean waves if you are facing the front (pool ocean side). It was a shame the window was so small when you could have a huge window to bring in more light and view. The rooms are a little dated but very clean and comfortable. Service at the bar and the restaurant was very nice. The food was ok. I enjoyed the fresh fruit and the fresh eggs for breakfast (and the fresh fish and meats for dinner). Breakfast and dinner was buffet. The coffee for breakfast was not great. But they are serving so many people so I guess it is to be expected. There is also an Italian restaurant that is open for lunch and dinner.

Liubov Shperova

Pros: * The dinner options were excellent, offering a wide variety of dishes, particularly fish and vegetables. * The service in the restaurant was great. * The hotel’s proximity to the beach was very convenient. * Room cleaning was consistently thorough. * Thoughtful Christmas gifts were provided for both children and adults. Cons: * Unfortunately, my friend encountered BEDBUGS in her room, which caused multiple bites on her face and shoulders. When reported to the reception, the response was that it might have been due to a previous guest. This explanation did not inspire confidence in the hotel’s hygiene standards. The only resolution offered was moving her to a different room, with no additional compensation. * All beverages, including water, had to be purchased separately. Furthermore, guests were not allowed to bring their own water bottles into the restaurant. I truly believe that for a 4-star hotel, this should not be a case. * The rooms were generally outdated, with old furniture, carpets, and wardrobes. In my room, the toilet was broken and required multiple calls to reception before it was fixed during the whole our stay. Additionally, the amenities provided were minimal for a 4-star hotel, offering only basic green/black tea and instant coffee (same for the restaurant). * They also included the charge for the drinks that we didn’t purchase into the check-out bills. Please check carefully!

marian burns

May I say that I’ve stayed here many times and have never been disappointed. The staff in general work very hard and keep standards very high. Often after breakfast I sit in the foyer and love to people watch but it also gives me an opportunity to watch the staff as well. In particular I would like to give a mention to the lovely Raphael and Pedro Esteves.. both are exceptional at what they do. Thank you so much for your service and it is always greatly appreciated.

tammi bell

We stayed here for 1 week from the 25th march till the 1st April welcomed like it was home staff were great from the bar ,restaurants ,reception , activity staff and housekeeping room was spotless had a problem with ants they came to sort it straight away never got them back the rest of the stay ! Food was sometimes repetitive but always had loads on the menu what a great clean and friendly hotel reception even helped us with day trips what a great experience beach is a 5 to 10 min walk which is fab lovely quiet area we loved our stay and would be back again in the future ❤️

Phoebe Samantha

Absolutely amazing, me and my family all loved it. Beaches and shops not too far. The kids loved taking part in all the activities and the entertainment, will come again and highly recommended.

Mitesh Mistry

A amazing hotel tucked away from the hustle and bustle. A really quiet place to stay and unwind and yet easy to get to places. The staff were amazing and did everything to make our stay perfect.

Ashley Clayton

Such a nice place to stay we have booked to go back. Staff are great, food was really nice, variety and flavour which made a big difference compared to other hotels.

Sandeep Sidhu

A great stay for families. Pros - lovely spacious and clean apartments, incredible selection of food and drink, perfect entertainment for little ones, really attentive and personable staff. Only a short walk from both beaches (10 mins) and lots of shops nearby. Cons - literally the only con is that the children's entertainment starts a little late. Kids disco is at 8pm and then shows/movies at 9pm. Would highly recommend :)

Tom

Not really one to do reviews but had an amazing time at the hotel with family, to where I even extended the stay . Can’t fault the staff, was always welcoming and helpful especially at restaurants and reception. Rooms were spot on had a nice vibe to them, cleaners were lovely. Gym was good with the sauna got a decent work out in everyday. Entertainment throughout the day and night gave a lot of life. Entertainment team in the day who are speaking 2,3,4 different languages effortlessly bringing everyone together. Special mention to Barbara who does seem like the heart and soul for the entertainment. Laura also brilliant whilst we was there 🤌

Tejharpal Singh

I stayed here with my family for 5 nights and absolutely loved it. It was made really memorable by the staff that work here , from the entertainment team, kitchen staff, maids , reception the list goes on. It was like being looked after by a big happy family. My only negative was the fact that the room AC is centrally controlled and one cannot adjust it to a preferred temperature, nor can the hotel staff set it individually. They do have fans in each room but these are something out of 1930s Morocco, the fan moved more than the air it circulated !

Adam P

My partner, 18 month old and myself visited in June 2024 was such a great holiday that we’ve booked again for June 2025. Transfer from the airport seemed quicker than the time quoted, on arrival the hotel reception staff were very welcoming. Our room had nice views across the pools, was clean and had everything we needed. There was a nice mix of pools from a larger main pool with swim up bar (activities take place in there), a smaller/quieter pool, then two shallow pools for little ones, we had no issue finding loungers near the pools that suited us. They were clean and tested regularly (as we saw hotel staff often take readings). Highlights- Food choices - really fresh, the main stays remained but additions changed daily. We looked forward to each meal to see what different food there was. We ate every meal while on this holiday at the hotel. Staff - all that we interacted with were polite, helpful and seemed happy to be working there. Cleanliness- aside from the obvious with the rooms cleaned daily the outside areas around the pool were deep cleaned every day with water readings taken/checked. Location - near a lovely old fishing village, much quieter than Albuferia but only about a 10 taxi ride away. Near Vilamoura which is a bit more of a luxury golf area. Some nice walks, beaches and little shops near by. All in all, we could not find any fault in this hotel…so booked again for 2025.

Dawn

What a lovely hotel . So clean , food was great , staff were amazing and so friendly . Just a great hotel ...for me the only downside was it's location. There is nothing to do in the amediate location so either a bus ride or taxi or car hire is needed , all are available.

Paige Stewart

We went here for our frist holiday with our baby girl in September, absolutely amazing hotel. Great staff so friendly and great with my daughter inside and outside the hotel, great entertainment for her at night mini disco. Amazing food and lovely beach literally 10min walk. We loved it, had an amazing time. Was sad to leave. Perfect for your friend holiday with the little one, highly recommended ♡

Paul Clarke

Appalling service, I unfortunately left behind an expensive belt in my room and checked out. I phoned them the next day to request had it been found and was told they would contact me shortly. I was never contacted and I phoned them again . The receptionist Gabriel was vey rude and put the phone down on me. Appalling service with very rude staff on the front desk. No sign of a manager or someone with some manners

Christine Dymond

Lovely hotel. Rooms spacious and well presented and maintained. Staff were wonderful and helpful. Location good but not ideal if you have mobility issues as it’s a long walk down hill to beach area and restaurants and even longer back. You need those restaurants as the hotel restaurant is far from good which is such a shame as the rest is brilliant . Breakfast was excellent across the board with lots of choice. Pool area is well planned and quiet. Pool small but adequate if a slight chilly to get into but worth the effort.

Joelle Hibbert

Thoroughly enjoyed my stay! Peaceful accommodation. Well maintained. Professional and mostly pleasant staff. Clean room. Pleasant smelling halls. Lovely pool area and satisfying breakfast. The beach and a shopping area are a close walk away. Great value for money! The main downside, is that the bus to downtown Lagos left infrequently, however this can be solved with a taxi. Overall, I was very satisfied :)

Arts&Trusts

We visited this hotel from 24th July - 27th July 2024. The hotel has recently been undergoing some improvements and this has aided in making it feel like a 4 star hotel. Pros Breakfast was great - lots of choices such as hot food, cereal, pastries, fruits, cheeses and meats. Also lots of choices of hot drinks from the machine and cold drinks such as juices. Pool - the swimming pool and loungers didn't get too busy and were very relaxing to be around. There is a heated pool and a larger pool but both were extremely cold. There are also lots of soft chairs in the bar area/ sofa type chairs to relax on as well as a paddle board court. Room - the room was better than we expected and was clean and modern. The shower was really good and we enjoyed having a balcony. Each room comes with a TV, fridge and safe. Although we had twin beds, they were pushed together to feel like a double bed. Hotel - all of the staff were friendly and helped us when we needed it. The hotel looks beautiful and the makeover has added to the feel. Our rooms were cleaned daily and we were given a bottle of water on the first day. We went with the bed and breakfast option but there is a pool bar to order food and you can eat in the hotel's restaurant on an evening if you wish but this is an a la carte menu and it's the same every night. We got to the hotel at 12 but we weren't allowed to check in until 3pm. Reception looked after our bags for us and we went and explored the town until we could check in. You are given a set of towels for the loungers but will be charged if you lose these but you can swap them for fresh ones each day. Location - the hotel is located in a great spot. It is at the top of a hill but if you are ok with walking, this is fine. It was a 6 minute walk to the beach and town and there are plenty of shops and restaurants. If you are into your fitness or running, there are plenty of roads to run around and explore (as long as you have the correct running shoes) Cons: Gym and spa - We were told via two websites and our 3rd party booking, that the new gym and spa would be ready by 6th July. However, we rang the hotel just before we went and were told they would not be ready. This was one of the main reasons we decided to go with this hotel so this was very disappointing. I understand that work can go over the deadline, but the websites should have reflected this and not advertised it as ready. If you are going later in the year, I am sure the gym and spa will be lovely but unfortunately, we missed out. No iron or ironing board - I asked for an iron / ironing board for the room but was told they would have to find it. As a 4 star hotel, I think each room should have their own. After ten minutes, an iron was brought to me but I was told they couldn't find the ironing board so I had to use a desk to iron my clothes which wasn't ideal at all. Overall, we really enjoyed our stay here and would have stayed longer. Praia da luz is absolutely beautiful and we fell in love with it. We will definitely be returning to Portugal and we would visit this hotel again. Thank you so much for your accomodation.

Kylie Belnap

Such a perfect find for our trip! There were beds for all three of us in one room! The hotel is gorgeous! The location is splendid - away from the business of Lagos, but closer enough for a quick drive. The staff were fantastic, kind and extremely helpful! Loved loved loved it here!

JB25

The hotel looks nice from the outside and when you aren’t paying attention properly but when you look a bit deeper the cracks become obvious. First thing first, there is a stagnant water feature in the lobby and a number of the pools are closed. The rooms have very few electrical outlets with only one in my bedroom. There is no A/C in any of the rooms of the hotel which is crazy and no fans to replace the lack of Air conditioning. The pillows are very uncomfortable and the sheets have stains. The breakfast provided was laughably bad with cold neglected scrambled eggs that looked like they had been reused from and previous day and very bitter pineapple juice. The water provided at breakfast was bizarrely acidic like it was mixed with vodka or the glasses had been washed with bleach. Upon arriving at the hotel within 10 minutes we were offered the sale of Heroin which has never been something I have been offered before let alone so casually in front of the staff at reception. Another couple of men a few days later offered to sell me cocaine and multiple drug dealers freely walk around the hotel and its grounds and are known to and regularly communicate with members of staff. This is unacceptable in any establishment let alone a supposed ‘4 star rated’ hotel with children and families around in full few of the employees. There is a single small and very old elevator in a very dirty corridor surrounded by cleaning equipment and old appliances. We regularly took the stairs out of fear of getting stuck or worse. We told them there were 3 of us staying in one room but were only provided with 2 single beds and they stated we would be charged extra for them to make up a third for us. The only source of joy you will receive from the ‘cheerful’ Balaia plaza hotel will be when you check out and leave the place.

António Oliveira

A lie. This place is not worth a single star. Cockroaches in the rooms, falling ceilings, ripped sofas, dirty sheets, used pillows, we even had to ask the reception for new towels. The room smelled unbearably of tobacco. The worst of everything. Don't be fooled by the photos they post

Francisco Costa

The place is dirty, has cockroaches all over the place, ants in the bathroom, hair over the bed and dirty windows. The manager should have never start a business like this if he doesn't know the importance of the higiene in hotels. This place doesn't represent Portugal at it's best

Molly Suart (Molly)

My mother and I stayed a week at this hotel for a leisure holiday in June of 2019. Once we arrived at the hotel we were rudely greeted by the receptionist who was an older woman, she clearly didn’t care or provided much help. Once we entered our apartment we noticed a sewage smell but didn’t think much of it. We noticed gurgling noises coming from the bathroom, found it strange but again didn’t take much notice. My mother was cleaning the bath/shower before going to take a shower but heard a gurgling noise and suddenly brown stuff came flushing out of the drain hole. To put it simply sewage came up our drain into the bath/shower, the smell was horrendous and we couldn’t shower for our remaining days. We brought it to the attention of staff but nothing was done. I would provide pictures but it’s too gruesome to show. We also ran into the issue of all of our valuables getting locked in the safe but the manager came up and helped us with that issue. There was some lovely staff here during, only for that one receptionist. The hotel is also quite far from the strip. We were not happy with our stay, these issues did affect our holiday. I would not recommend staying here at all. Please avoid at all costs!!

Alex P

Loved the experience. There are two sides of the hotel and don't let that stop you to decide on coming here. Staff were amazing and helpful. We didn't have any issues at all here. Before going on holiday some of the reviews really scared us, but being there I can say now that some people really like to exaggerate or they are really snobs. Below are some pictures from inside the hotel and the view from our room

Sheila Fitzpatrick

We just returned from a wonderful stay at this hotel. From the start we had a great experience. Right on the beach with the sound of the sea in your room (make sure to book a sea view). We got upgraded to an executive suite which was really appreciated and the extra seating area in the room made all the difference. Breakfast was good with a good selection - would have loved an omelete station. There were a lot of older people there (seems Saga do an All Inclusive deal here) but they knew how to enjoy themselves. Seating are in the bar overlooks the beach and it was lovely to watch the sunset with a glass of wine (bar closes at 23.00 - so hotel was very quiet and relaxed. Would definitely stay again. Staff very very pleasant and helpful on reception.

Starasia Starr

Absolutely perfect location. Amazing views from the window. Great breakfast. Comfortable bed. Very clean. Attentive, friendly staff. My only complaint is that the bathroom really needed to be updated in appearance. Everything was in working order, and the shower pressure was good, but it is not as good-looking as the rest of the room. Still that is a minor point because who will stay in their room in this gorgeous location!!

Kristofer Baumgartner

The hotel rooms could use some updating, but if you're spending enough time in your room to care, you're doing it wrong. There couldn't possibly be a better location - very nice pool that goes right on the beach. The restaurants are very nice too, but we're admittedly easy to please. The front desk staff were very helpful and pleasant.

Sue Skipper

Right on the beach and I paid for a sea view, although expensive at €32 a night it was worth it for 2 weeks. Breakfast good, only had one Dinner and Evening Meal every night, food not to my taste and not always (most of the time) not hot. Room was OK, but was left a few times with towels with holes in. Overall OK. Reception staff lovely.

Muness CHARARA

Great location with amazing sea views, and beach access. Very good English breakfast offered. Rooms are pretty old, though, the place needs renovation. Good place if you're spending less time in the room and if your stay is more about beach and sunlight

Amna Mehmood

We really enjoyed our stay here. I had no problems. The hotel smells really nice when you walk in but the toilet stink next to the spa and restaurant. Our room was very nice and clean. The English breakfast was very nice on a morning with fresh orange juice. The location is very good across from the beach. Thank you! I would stay here again

Zoe Cowan

We stayed for 10 days, adult and 1 year old. Staff are all amazing. We did bed and breakfast - selection was amazing, everyday fresh eggs in 4 different forms, options for different pancakes (oat milk and cow's milk). Cleaning staff were polite and kind as well. Bar staff were amazing with the little one, due to it not being extremely busy there were supportive and caring with my little one as well. Different food and drinks options are not too expensive on the lunch menu. Could not recommend this place enough. Location across the road from the beach, easy access to buses to different locations and also walkable for those able to Alvor and Portimão as well. Helpful with any recommendations needed. I WILL be returning and have already recommended to other people.

Patricia Honour

The excellent service and friendliness is the positive we will remember about this hotel. Other positives ... our room, comfortable and very well maintained. Outside areas, average though good service for snacks and drinks at lunch time. Another positive was the cleanliness of all areas. Negatives, in our opinion ... the restaurant. While the food was good and the dishes varied and interesting, we really had trouble enjoying our meals because every dish was cold. The other negative regarding the restaurant was actually no fault of the hotel but many of the people we were dining with! Sad to say but appropriate dress for dinner, , eating habits and manners were sorely lacking. During our 10-day stay we rarely enjoyed our meals as the atmosphere and noise was like dining in a canteen. Based on the excellent reviews, perhaps we expected too much.

NJ MOM

Perfect location! Great hotel, great service! Steps to incredible beach with amazing views! Don’t eat at restaurant on the beach (can’t remember the name but is literally on the beach) almost ruined our vacation… entire family sick for days.

David Holley

Review based on a 7 night stay, half-board at the end of September 2024. This is a great hotel located in a very convenient location in Portimão. There are plenty of shops, restaurants and bars nearby. The fantastic beach has lots of restaurants all connected with a boardwalk which made getting around the beach area very easy. There is a gentle incline down to the beach from the front of the hotel with a drop of ~30 metres but most other points of access to the beach around the town involve using steps so the hotel is well located regarding beach access. The taxi rank is also around the corner for visits further afield. The staff were very friendly and helpful and were on hand for anything needed during our stay. The only observation was the service around the pool area for drinks orders was a little lacking at times but this is a very minor issue. The food during our stay was excellent with plenty of choice. The rooms and shared areas were always clean. The bed was a little hard for our liking but this is a personal preference and the hotel did provide a mattress topper which helped. Overall, we had a fantastic stay here and would definitely stay again in the future.