Ruben Shikanyan
Very nice hotel. The hotel complex is huge, the staff is very helpful and friendly, the cleaning is on the top, never seen such a clean hotel. They also have a nice playground for kids and a kids swimming pool.
We had a half-board, breakfast are the same every day but the dinners were changing and everything was very tasty.
Across the road there is a big sandy beach.
Lynn Bishel
The walls are paper thin. My room was over reception, but I was still kept awake by the thudding music of the club, a floor and 8 or more rooms away. You will hear your neighbors' conversations. Do not eat at the bar. Terrible food. The a la carte dining room was delightful. About 6 euro taxi ride into town.
Eric Crabtree
No air conditioning in our room, it was like a sauna. Breakfast included a cup of coffee with no cream anywhere and extremely stale pastry. Not my favorite place to stay!
Violet Penguin
This was supposed to be a couple 11 days trip, but my husband got sick with a 40 degrees fever. Good for him that he didn’t and he can arrive tomorrow to another place we’ve chosen.
Don’t go to Vila Gale Lagos. I’ve spend only 3 nights here and they were 3 too many. Although some of the service is trying (wonderful Mr Andre from the reception) to be very accommodating, I had the 10 nights booked and survived only 3. I’m lucky there was no issue with the extra charges.
First of all, this is typical hotel for families. The families are their most important guest, the rest can go away. My husband and maybe even his teenage son would join us next week, if not the safety issues.
The noise at the breakfast and the can damage your ears. And I’m serious. The average was 80 dB and more, the peak was up to 94 dB that day. Any noise above 85 dB can damage the ears forever. Doesn’t matter for Vila Gale, as they have a large capacity and they don’t care about providing limits or separate food court for children.
They are the major problem, the noise comes from all the small kids. I didn’t come to a kiddie hotel, a year ago it was quite a nice place. Now? Forget about it. The rooms are being devastated, I believe it happens cause of the families. The families generate a lot of problems like the kids constantly using the water pistols, filled by the cold water from the pool. I just wanted to sunbathe and no recliners were free.
The issue with noise is constant.
The managers might treat you bad, especially if you’re single woman. The law in Portugal doesn’t make the topless tanning a problem, the policy of the hotel doesn’t say that you have to have a full one-piece swimsuit. I took off the bikini top as it was completely destroyed, the wire kept hurting me. I covered myself with a scarf once I didn’t tan, anyway - I was covered by the book or newspaper most of the time. Mind you, I’ve checked the policy of the swimming pool, I’ve even spoke to my husband who’s a lawyer and our legally qualified friends - no, you can’t discriminate nor differentiate anyone because of their gender in Portugal. Anyway, the managers came with the crusade of the moral order. For me it works pretty simply, because if I am forced to cover my nipples, why the men aren’t? I am not a person with big breasts, so it was completely unnecessary.
Another issue apart from the noise is that the other guests don’t hesitate to tackle you to take away the chairs, the cutlery from your table. What a shame and a nuisance that is.
Moreover, the Sunday’s dinner (fish and seafood) has ended up for me with a severe diarrhea, up to the point of wounds in the intimate areas.
My personal liberty and health were endangered, from which the latter have been treated disrespectfully during almost the entire stay. My husband took care of making the right decision and reservation in a better hotel once he heard of all the issues - thanks to his friends I received a recommendation and we’ve called the beautiful place in Tavira, where we’ll play golf. I’m checking out today once a topless nuisance happened yesterday which made me lose my patience.
We are intending to spend the rest of the time in an adult friendly place.
We’ll think about filing an official complaint on all the hearing safety, food safety and the other issues.
The garage is a joke for people with a bigger (class 2) car. One more thing for the end - before going out I seen that some of the guests has left piece of garbage behind my windshields. That says a lot about low culture and worst education of the guests. Think three times before going there.
Last but not least. They have sent me an invoice for the spa service that wasn’t mine but some David’s N. What a shame. Maybe the other guest didn’t pay for their service? That would be typical for the type of people that goes to this trashy place.
Annie Blackburn-Thompson
Absolutely adore this hotel, everything about it is amazing, from the front entrance outside, the lobby, the foyers, the hallways to the bedrooms, the rooms, the list is endless, and that's just inside! The outside if the hotel is stunning the pool is gorgeous in the sunshine, the pool bar has a lovely selection of food for vegetarian diets and the different amenities such as the tennis courts, the beach volleyball court, and even just the grounds are beautiful to walk around at any time of the day. Can't wait to cone back for my 3rd visit.
Also Duna Beach across the way is stunning, walking along the boardwalks is lovely, the nature, the scenery and everything else about it is amazing.