4 Star Algarve Holidays

Kerys Williams

I'm a travel agent and travel a lot with my job. Other reviews are correct it's more of a basic 3*, rather than a 4*. I believe the rating is from the old rating, where the ratings were based on what they offer a customer, which have now changed since TripAdvisor. Back in the day, you can see that this was a really good hotel. But very little has been done to it since, with its up keep and moderation. ✈️If you like your holidays based on staying at your hotel on an all inclusive. I don't think this is the hotel for you. The facilities are nothing compared to modern day 4* all inclusive hotels, ✈️If you are someone who just uses the hotel as a base. This is great, as the kitchen is basic but enough for what you need and a large supermarket and fast food options just a short walk away. Beach and old town Albufeira is about a 10minute walk down hill. TIP) For about six Euros all day use, there is the tourist train. Pick up a short walk away and it's good for getting around. Takes you to the beach area and another 4 points. Great if you are trying to save time if on a short trip.

becky louise

We are here now and have 4 nights in total at this hotel. Honestly it’s not as bad as some of the reviews make it out to be, you get what you pay for it’s a cheap getaway. It definitely isn’t a 4 star 3 star at most. Rooms are dated and worn but still very good to stay in. Location is great everything is within walking distance from the hotel. Staff were lovely when checking us in. Would I stay again for another cheap getaway? Yes.

DIPDOT O

Big, massive hotel, great room size. Good English breakfast and cereal. However, the pictures online are far from reality on the ground. The room I was in with my partner had a single bed, and we were made to understand that this is how all the rooms are. We requested that the bed arrangement should be changed to a double size. The TV remote wasn't working, which made it a bit of a challenge to either switch the TV on or off. We could only have it either way when we were in bed. The room intercom is not working; you have to go to the reception to pass your message. If you are not careful, if you close the sliding door behind you on the balcony, hotel staff would have to let you back into your room, depending on the time of the lockout. The outside pool was quiet, probably due to the period we visited, but the indoor pool was busy, as the kids and adults enjoyed the indoor splash. As hotel guests, it was also a surprise for me to have to pay €8 to use the gym. Aside from that, should there be an emergency in the gym, there are no clear directions to the emergency exit from the gym. In my opinion, the rating I would give the facility out of 5 is 3.5.

Amanda Carroll

Good morning we are currently staying at the hotel and photos on website are nothing like it in person.. the balcony only has a wall which there's cracks all along it .. we asked could we be changed and we're told hotel is full in which is a lie as there aren't many people in hotel. there's no shower gel shampoo in bathroom .. the sheets get changed once a week. We only have 2 bath towels 2 hand towels and there's 4 people in the room .. towels are only changed if requested . Breakfast buffet is absolutely horrible has it is freezing cold and when u tell them they heat it up in microwave. You complain and all u get is nobody else has complained. The hotel is well over rated .. it should be down as aparthotel rather than hotel . You have to pay for mini club for kids, you've t pay for swimming cap for indoor pool ... There is nothing like this on there Web page... I'm really disappointed with this situation .. we paid for breakfast so we should b able to have it in hotel rather having to go out for it .. thank you

Tessy Anderson

The hotel is dated but you could see that it was once an amazing place! So I respect that it cost a fortune to maintain. My family and I stayed in a 2 bed apartment (teenage children and hubby) 8th floor. The views from the windows were amazing and beautiful. Very spacious and comfortable room but needs refurbishment. We didn't mind better than having a small cramped space. I didn't like the bed so slept on the sofa bed which I LOVED! The shower was amazing. Water pressure great. Tv wasn't great but we came for the outdoors so didn't mind. Location was perfect. My children felt safe and even went to old town alone (20 mins walk) Breakfast was great. LOVED the pastries and the orange juice. And the large selection of seeds: Chia, flax, sunflower, pumpkin, raisens, etc. Dinner was different everyday. Ok but not great except for our last day. It was amazing but because we weren't expecting it to be, we had lunch else so was too full to eat. Fish dishes were nice. Outdoor Pool area was lovely but too cold to swim so enjoyed the picturesque view. Indoor pool very old and poor condition but we enjoyed using it. Especially the jacuzzi. Had the area all to ourselves. Would I book again? Yes definitely for the price its value for money. If i want luxury, I will go somewhere else.

Eileen Goddard

Absolutely fantastic hotel, the room is lovely we got given a free upgrade so have a pool view. The food choice and quality is excellent and the staff are very friendly. Unfortunately the second half of our trip was very noisy and disruptive due to hordes of under 14's staying for a football competition, they were noisy and every evening till nearly midnight were running around the corridors and banging on doors.

Linda Biggin

We are here at the moment, having been here previously more than twice a year and been happy with the room we were allocated, but not this time. I feel we were given one of the smallest rooms available, when asked to change was told fully booked. I know that is not true as I was very observant of available empty rooms during our stay.The room was very dingy and dark and dissapointing, we are used to better.Having said that it was nice to see some of the same staff still there . They were so friendly to us and the food was always lovely, but not always hot. The kebabs are to die for.The cleanliness is so good here cannot fault anything at all apart from our room. My husband is disabled and would like to see walk in showers in some of the rooms.

Eunice O'Grady

We went on a family holiday, lovely big rooms and balcony, not much entertainment apart from half an hour children's entertainment in evening, one small shop on site, there's a supermarket about 10-15 minute walk away, we walked into Alvor and it took us about 20 minutes (you can get a taxi but we wanted to walk) there's a free bus daily that takes you to the beach, would go back there. Food, drink staff were great.

Janet Boak

Lovely hotel, rooms spotless, cleaners work really hard, as do all members of staff. Pool is huge, but cold, mind , you do soon get used to it . Never had a problem getting a sun lounger, loads to go round. 2 restaurants, green for families and blue for adults, plenty of choice , just the odd day the choices weren't to my taste, but, still found something to eat. All in all we had a lovely holiday. If anyone asked me if I would recommend the Alvor Baia, my answer would be, yes absolutely

John Wright

This is not a 4star hotel. Very limited food offer in restaurant same most days . No pool tables no real games room . Indoor pool u have to pay extra bd kids can only use between 6 and 7pm . Limited drinks menu. When we stay there was a booking with over 600 kids in a football tournament who took over hotel. Very noisy here everything from floor above and corridor. Entertainment is prob the worst ever seen in a hotel . Staff do nothing when u raise a complaint. Lovely area shocking hotel. We won't be back

Jane Chaplin

Loved our stay here. The staff were very friendly and helpful, nothing was too much. We had an apartment which was extremely clean and well kept. We had a spectacular view from our balcony. The spa was a nice extra and again part of the service. The location was perfect, close to the d town and other places of interest, all of which were accessible by foot or other means. I highly recommend this hotel and would stay again.

Greg Holden

Had a great time, friendly staff, clean and functional apartment style rooms. Couple of small problems with key cards not working on arrival and no bed linen for the pull out sofa beds but these were quickly sorted. Close to shops and amenities and very easy to reach the old town centre, however lots of stairs around the town so not great for disability or young families with buggies. Would recommend!

Wojciech Hryniewicz (Wojtek)

Very friendly and helpful staff. The apartment was functional but not great. There was not much wardrobe space to accommodate 5 people. The hotel is very close to the beach and the local bars and restaurants. It is on a hill though and if you have to walk back there a few times you will feel it. We had great time there regardless.

Lucy Pocknell

Very clean well located hotel. Old town and beach 10 minute walk, downhill from the hotel. Breakfasts are great, plenty to choose from. Pool and surrounding areas very clean and tidy. Apartment room was great, very well equipped, washing machine, cooker, dishwasher, fridge freezer and all crockery etc. Beds very comfortable inc sofa bed. Highly recommend!!

Liam Ball

We thoroughly enjoyed our stay at the hotel, we found it very clean. The staff were helpful & friendly, Marie on the bar in particular gave us a warm welcome.

Claire Bonner

Fabulous stay. The hotel has a great location, 30 seconds from the beach. The rooms were excellent value for money and it was great the breakfast was included too, which we very much enjoyed. The staff on reception were all lovely too, very friendly and funny as well! We would defo stay again!

Irfan Dola

I came on holiday here for 4 days with my son and we thoroughly enjoyed our time. The rooms were a bit basic but the service was outstanding. Brilliant cleaners and really hard-working staff. The people at the reception were young, vibrant and very helpful. The facilities in this hotel were excellent, especially the sauna and the steam room. We also found the breakfast to be varied and the fresh orange juice to be superb when it was available. I would definitely consider rebooking this place in the future.

Marietje v

We are staying for 2 nights in the Quarteirasol hotel in Quarteira. We visited Portugal already 2 weeks last year so we know what we can expect concerning service, food and accomodation. Unfortunately this hotel is not worth a 4 star ranking. We are used to travel every month to 4 or 5 star ranking hotels but this one is only worth a 2 star ranking. We have a standard room that is small but also extremely dark. When the curtains are closed and all the lights are on, it is still very dark that you can barely see something. (the photo is when the curtains are open but the view is really bad). Only the bathroom is bright enough but here the Windows cannot be opened so it is not possible to get some fresh air in the bathroom. This is really annoying. The hotel has the clean reward but the rooms are not clean enough to receive such a 'clean reward'. The room is definitely not a place to relax since it is really depressing. You better only sleep in the room but the room is not a nice place to relax. We contacted the hotel by mail in advance but we did not receive an answer so this is also poor customer service. I only write a review when a place is very good or bad and unfortunately in this case, I do not recommend this.

M. H. (Mike)

Pillows and mattresses are comfy. Electric wires are not safe and there are not enough plugs in the rooms, e.g. there was one available for all mobiles and laptops. Breakfast layout was strange and you had to walk around to find things. The coffee was below average.

Debbie Burke

Stayed her for 4 days. Location is not bad. We are one minute walk to the beach. Staff are very friendly. Breakfast is very nice and a lovely choice of breakfast. Rooms are ok. Beds comfortable, TV, hair dryer and fridge. It is in a good location for us. Short stroll to Vilamora. .. as a lot of holidays tourists from vilamora make their way down here for the more reasonable prices of food and drink. A quarteira hotel is worth checking out.... I will be back!

Kumsy choi

I stayed here for five days and had a good experience with the food. The room was clean and elegantly decorated in cream and brown tones. The hotel itself isn’t very big, but the layout creates a spacious and comfortable feel. There’s a swimming pool, but I didn’t use it due to the rain. The hotel claims to have a private beach, but it’s not actually private. I went there for sunset, and it was quite beautiful. Parking is available, and there’s a supermarket nearby. You can walk to the Old Town in just over 30 minutes or take a bus or the mini train for convenience. Since I visited during the low season, many shops were closed, but I imagine it gets lively during peak season. The breakfast options were excellent—I was very satisfied.

Donesha Holmes

Myself and my partner stayed here in October for just over a week and it was incredible!! We were on the room and breakfast rate with jet2 holidays and everything was wonderful! The hotel is very clean and smells amazing always. The rooms were very spacious with a nice sized balcony. Breakfast always had plenty of options (get down early to get the food stuff). There's a private beach not far (5mins walk) away which was also incredible. Myself and my partner got engaged on this trip and the staff made it possible to have balloons, cake and champagne in the room on arrival, it was really lovely. It was my birthday later in our stay and we also managed to get a birthday cake and champagne to the room for this also. Overall fantastic!! Honestly one of the nicest hotels I have stayed in. I have stayed in multiple 5 star hotels in similar destinations and this was by far the best place we have stayed at service wise. Nothing was too much to ask for and everything was very reasonably priced. We will be back on our next trip to Portugal ❤️❤️❤️

Maria&Sorin Lutz

We loved this hotel for its location, close to three beaches. The view of the ocean from the balcony was amazing. The breakfast was delicious and served in a pleasant setting, with welcoming and helpful staff. The reception team, particularly Guilherme, Carlos, and Anastasia, was multilingual and highly competent, offering us suggestions for our daily trips. Last but not least, the hotel features a large, airy atrium, a social space, and even a small library.

Myriam Carama

Beautiful hotel in a great location. The room was a nice size with a wardrobe and long counter. The balcony is small, we had a great view. The staff is amazing. Breakfast was buffet style and offered many hot and cold choices. We even had dinner there. Delicious!

Lewis Jones

absolutely brilliant stay here. The staff went out of their way to make sure we had a great stay and the room was stunning. The breakfast menu and pool bar were also brilliant. I would highly recommend staying here and look forward to returning next year. Thank you

Isabella Pinter

Terrible Experience – Rude Staff & Unhygienic Conditions My partner and I stayed at Rocamar last week for my birthday trip, and unfortunately, it was a horrible experience from the start. After checking in at 11 PM and settling into our room, we immediately noticed black mould around the air-conditioning unit. Concerned for our health, we went to reception to report the issue. The night shift staff member, an older man, inspected the mould but dismissed it entirely. Instead of addressing our concern, he rudely remarked, "The only smell I smell is you." We were shocked by this unprofessional and offensive response. When we requested to switch rooms—an entirely reasonable request given the situation—he flat-out refused. We explained that the room was unfit for use, yet he insisted we stay in it for the night and claimed it would be cleaned the next day. This was unacceptable, and when we pushed back, the man became increasingly hostile, mocking us and even threatening to kick us out, saying, "I will throw you out on the street, I don’t care." His attitude was aggressive, unprofessional, and completely lacking in basic customer service or empathy. This ruined what was supposed to be a special birthday trip. The next morning, I returned to the front desk, only to be met with more indifference from a middle-aged woman. She was just as dismissive, insisting they would "clean" the mould rather than acknowledge the serious health risk. Mould is not something that can simply be wiped away, and their lack of concern for guest safety was appalling. After more back-and-forth, a manager (or someone in charge) finally agreed to move us to another room—though it took an hour to arrange. Despite all of this, not once did we receive an apology or any form of compensation for being forced to sleep in a hazardous room. No upgrade, no refund, nothing. If we hadn’t already paid in full, we would have left immediately. Overall, this hotel demonstrated a shocking lack of professionalism, customer care, and basic hygiene standards. I would strongly advise against staying here if you value your health, comfort, and respect as a paying guest.

Jayne Webb

Lovely hotel, very clean rooms lovely size, nice large walk in shower and lots of little touches. The only thing was there was no kettle in the room to make drinks, just anespesso machine. We bought a cheap kettle and left it there. Hotel very close to beach and the shops etc of the old town.

Trogdor Merfcastle

This is a good hotel, with some significant limitations. The pros: (*) Wonderful location. On top of a cliff with gorgeous views of the beach. Near everything in Albufeira. Really couldn't pick a much better location. (*) A/C works. It can get hot in Albufeira and the AC worked incredibly well. (*) Free breakfast. No joke, this was the best hotel breakfast I've ever had in my life. Everything was fresh. Everything was delicious. I've seen dozens of "free hotel breakfasts" and they are normally not that good, but this was great! (*) Nice pool. It's far from huge, but the pool is nice, with a wonderful view of the beach. (*) Staff was friendly. Staff was always friendly and helpful. (*) Good walks nearby. My wife and I greatly enjoyed all the nice walks nearby. Not only the beach, but the nearby neighborhoods are pretty good. Cons: (*) Beds were horrible. Very uncomfortable. They have the setup with the 2 beds pushed together and it was awful. Not only were they uncomfortable, but they constantly shift. (*) Very small. Hotel room and particularly the bathroom were small. Shower was super-tiny; barely can fit a human. That said, water pressure in the shower was good and it has one of those flexible nozzles, so not too bad. (*) Balcony not really "private". Our room had a balcony with sun beds outside, except it wasn't really private. The fact that pool-goers needed to cross to go to the bathroom is fine; but we had an obnoxious young Brit couple that kept parking in front of our room, blocking our view, and the fat dude kept showing his skinny girlfriend his hard-on right in front of us. We complained to the hotel staff, but they said there was nothing they could do since that area wasn't private. THIS IS UNACCEPTABLE! Hotel needs to remedy this - yes, people should be able to cross by to go to the bathroom, but people should not be able to park in front of your room and do whatever they want. (*) A/c thermostat is fake. While it's great the the A/C works, the thermostat on the remote for it is 100% fake. Doesn't matter what temperature you set it to. It only has 2 real settings: on and off. So if you leave it running in the night, eventually it will be 13C / 55F even if you set it to 20C / 68F. Overall, then, our experience at Rocamar was pretty mixed. It was romantic at times and annoying at others. If hotel got more comfortable beds and remedied the 'private balcony' issue, I'd probably give it 5 stars. For now, it's about 3.5 / 5. I'll be generous and round up to 4 due to the wonderful hotel breakfast. That said, we stayed 3 nights - if you're staying a week, I think the uncomfortable beds would be more of an issue.

Kelsey Graham

Booked 3 nights here with a friend after spending most of our trip on hostels. You're definitely paying for the views and the pool. Pool is small and not many loungers but we were able to get a spot on the deck every day we went, and it was a hot busy weekend. The views are incredible and the pool is great. Beds were uncomfortable, felt hard as a rock. Breakfast was decent, lots of options. Staff were always friendly. Great location to the beach and the town, there is tons to see and do. Air conditioning was great. Really enjoyed our stay!

María Paz Perinotti

Very expensive, is not worthy!!!!!! Rooms are not clean, they were very dirty. Bedsheets and towels were not changed in 4 days, I had a dirty towel on the floor and they folded it back in the room as if it was a new one. Elevators are constantly out of order. Breakfast is bad, coffee impossible to drink. You have only one hour for breakfast and the staff is constantly rushing you, they were rude.I ended up going to other places to have a proper breakfast. Do not get fool by the 4 stars, feels like 1. I wasted a lot of money here and my vacations were 100% ruined.

Karl English

Adriana Beach Club Hotel Resort Review - November Visit I recently visited the Adriana Beach Club Hotel Resort in November, during the off-season, and was pleasantly surprised by the level of care and service provided, despite the quieter period. The staff at the hotel really go above and beyond, working tirelessly to maintain the grounds and ensure everything is in top condition. The resort is well-kept, and you can tell a lot of effort goes into the upkeep, even when things are slower in the off-season. The views of the Atlantic Ocean from various points around the resort are absolutely stunning. The expansive coastline and the sound of the waves crashing make for a serene and relaxing atmosphere. If you enjoy scenic views, you’ll definitely appreciate the beauty of the location. Access to the beach is via a set of stairs, which can be a bit challenging, especially for those with mobility issues, but the walk down to the sand is well worth it. The beach itself is peaceful and relatively quiet during the off-season, perfect for a relaxing day by the sea. The restaurant facilities were also impressive. The buffet was the only option open during our visit, but it offered a great variety of food, all of which was fresh and tasty. Despite being out of season, the quality and selection of food were still excellent, and the staff were more than willing to accommodate special dietary requests or food preferences if you ask. One downside of visiting during the off-season is that only the main bar and buffet restaurant are open, which means that guests at the far end of the resort (like we were) can find it a bit of a trek. It took us about 10 minutes to walk to the main area for food or drinks, which might be a consideration for those with mobility issues or those who prefer more immediate access. Overall, though, the Adriana Beach Club is a lovely place to stay, and despite the quiet time of year, the staff’s dedication to quality service and maintaining a high standard made our stay enjoyable. I’d recommend it for anyone looking for a peaceful, well-maintained resort with breathtaking views, but perhaps be prepared for a bit of walking if you’re situated at the furthest points of the property.

Stu White

Travelled for a week all inclusive for some winter sun. Hotel was around 35% capacity, which suited me perfectly. Great food for all 3 meals and the bar staff incredibly helpful and friendly. If you want to get away and want sun, peace and quiet, this is a great spot. Has a direct path to the beach, which goes for miles.

Sue Smith

A few problems on arrival but sorted fairly swiftly by Sophia, hotel manager and holiday company. Buffet food could be hotter. Good selection but dining areas were exceptionally busy. Nice to eat in 'The Grill' a small restaurant on the complex. This is ideal for families as there appeared to be a variety of activities on offer. I would commend 90% of the staff for their helpfulness. Sadly there is always one that let's things down. The shuttle bus would be more user friendly if it ran so that a morning or afternoon could be spent off resort, rather than all day. There is an additional charge for the bus. Better if included as part of all inclusive offering.

Flavio Antonio Fonseca Pereira

Well it changed a lot. From free drinks to difference between premium and non-premium all inclusive drinks. Rooms are big, but if you have a room near the restaurant than it smells a lot and they are loud. How can you charge a deluxe room price in such condition? A big disgrace. Rooms are very clean and cleaning service is excellent. People in overall are very friendly and child-friendly. Food buffet is great, but it also changed a lot. I miss at the Portuguese buffet. Everyday almost the same. I also noticed the hotel is missing a Portuguese touch in overall. Half of the bar people doesn‘t understand Portuguese and we have to tell them 2-5 the same order. It's kinda annoying. Big plus: Very awesome to be near the beach. Max 5 minute walk.

Kriti Chidambaram-Kharade

AP Adriana has fantastic sprawling (accessible by golf buggies, if needed) grounds. The villa type rooms (none more than 2 stories high) nestled in the curated gardens and proximity to the cliffs and beaches is unparalleled, at least in the Algarve region we were looking into. Where it falls short is describing the room as 'Superior'. Ours was an ordinary room, which the dark blue walls make more depressing. Don't get me wrong, the room has all the necessities (comfy beds and pillows, good lighting, large balcony, plug sockets by the bed), but it's not superior, which is indicative of some manner of luxury. I do want to commend the shower area. It's not a bath tub (a relief to not climb in and out of), nor is it one of those tiny shower cubicles. The shower itself is responsive to temperature and has good water pressure. Unfortunately, there is no ventilator in the bathroom and neither is the mirror anti-fog. The food and drink in the various bars and restaurants are okay. The chef switches up the food menu for each meal, but the interesting drinks at the bar (the ones not from a vending machine) usually form part of the 'All-inclusive Premium', which is €20 extra per day. Otherwise, AP Adriana has great sport and fitness facilities, although it's incredibly difficult to get a booking at the spa - I sent two emails, left a message with the receptionist and still had to go in person to book treatments.

foo fighter

We stayed here in a standard apartment in February and family we travelled with stayed in a villa. I feel the apartments and villas currently offer different experiences and the apartments need a refresh to have the same standard. Pros: Remote if you want peace and quiet and don't mind being a drive away from any 'touristy' places. 40 mins drive from faro. Very clean standards in the accommodation and surrounding resort. The staff were all nice, friendly and helpful as much as they could. Spacious apartments and villas for large familys. The villa has more modern furnishings comfy beds, towels provided for the pool and internet TV. Easy to to check in and out and daily cleaning and linen changes. I had a really tasty octopus salad in the restaurant all food was well made and enjoyed. We only ate there once however would recommend. Cons: The apartments are dated and in need of refurb, ok for 2 nights but not a full week if you want to relax. Loose floor tiles, old solid beds, lumpy pillows, I was on pain killers all week for a bad neck and hips, adding blankets didn't help. It would have been better if the bed options provided a double and not twins, it doesn't make for relaxing holiday with a partner with a metal frame in the middle of the bed. The sofa/fouton had no cushions so uncomfortable to sit on. The kitchen while well equipped but old, only one plug for 4 devices made making breakfast laborious while the villa had adaptors provided so all items could be used. Washing machines are very rusted and don't really wash clothes well. The TV never worked while we were there I was advised they knew of an issue with TV reception however was not rectified, I would suggest changing all TVs to internet fed as there were not really any English speaking channels. When there's not much to do around or entertainment TV would have been nice to have in the evening. There was no soundproofing so every sound can be heard in the apartments! Furniture needs felt pads putting on the bottom, being woken by people at 1am moving furniture is frustrating. All pools would be used more if they were heated they were ice cold so we didn't swim. Only the kids braved it. We do have to say again thank you to the reception team who assisted our family member who needed urgent medical treatment they were quick to action and help us! My advice would be to stay in a Villa if you want a relaxing holiday and only use the apartments for short visits.

David M

I stayed here off season and have to say it's fantastic value for money hotel. I stayed in 1 bed apartment and although the inside is a little dated it has everything you need for a comfortable stay. The balcony had a really nice view and check in was very easy and friendly.

Gabriel Dima

Lovely resort in a lovely place. Dos Caneiros beach is at about 25-30 minutes walk but they have a free shuttle to go there an come back as well. They also have a free shuttle to Carvoiero the nearest small town. Members of staff are friendly and polite. I had a great time and I recommend.

Maria Maia

I have had many holidays in Colina da Lapa over the last few years and will continue to use the facilities in the future. The apartments are simple, very clean, and very well-equipped. Any stay I had was always stress-free and a delight. The last holiday I had in the group, I left a gold ring behind on the kitchen counter. After making contact, the Management found the ring and were efficient in dispatching it and keeping contact, that would have been expected and it was refreshing to see. As the object got lost (registered post), Mr. Matos displayed a level of honesty and diligence following up with the Portuguese Post office on my behalf that I have never experienced in my entire life. I highly commend and recommend this place for holidays and I am very grateful for the kind and professional display I have experienced in my dealings with this Group. Thank you.

L Giordano

We booked for a villa for 4 people and was placed in appartments at first. One of the appartments had a leak in the kitchen so it was unusable on the first night. When raising the booking issue the next day, we were forced to pay an extra 260euros to have a villa despite our booking. Once in the villa, it was nicer but we had MANY issues such as dishwasher and over not working, villa kept tripping, pool not switching light off. Reported them immediately to a young man at reception whom is apparently a manager and he didn’t care whatsoever, said he was going to send someone over and he didn’t. Literally, his attitude when reporting was baffling, he could not care less. Such a shame because the residence is nice and the villas are too, we don’t appreciate getting scammed.

Kim Phone

We were booked into the hotel Luna Sol Aqua which wasn’t open so we were moved to this hotel. The staff were pleasant on arrival and as requested were given an apartment with a double bed at the front of the hotel which got lots of afternoon sun on our balcony. The room was spacious and clean but tired and in need of an update. The indoor pool was dark and depressing. It was very damp and the walls and ceiling were dripping wet and very unpleasant to be in. Yes you do need to wear a swimming hat!!! The outdoor pool at the back of the hotel was just a rectangular shape and totally uninspiring with very little sunshine ☀️The bar opened 10am til 6pm so you cannot get a drink outside of these hours. The pub and restaurant was closed. The hotel is on a busy road on a large roundabout and is 10 minutes walk to the strip and 30 minutes to the old town and as the area is hilly it certainly kept us fit 🤣🤣 Taxis to the old town approx 5 euros. There is a supermarket across the road and bus stops, and a lovely bakery 2 minutes down the hill. Uzonj and Memorias restaurants are well worth a visit both 5 minutes walk. Would we return? No definitely not!

Nicola McCormack

We chose the Luna for the location and the apartment size, it was spacious for two. It was cleaned every day, comfortable and has all the basic for a week away self catering. The decor is basic but I don't mind if the facilities are good.

Stephanie Maldonado

Hotel is located in a great area. As for the hotel. The pictures on their website are misleading. The studio room we reserved had mold in the living area and bathroom. The sheets had stains on them. The bar was never opened. Overall, the hotel needs a serious update and cleaning. The walls and carpet look like they haven't been cleaned in ages.

Tyler Creech

The rooms were very well- affordable. The breakfast buffet was not the best, although the pastries were hot and fresh. Other food was not that good quality.

Cristina Davis

It is a 4 star rated hotel and it has a grand hallway entrance with a waterfall near the reception area. A bar abd games room is also available. Big old style sofas near lifts on every level but clearly worn out. Access to cars is via the Oura bay hote entrancel and parking shared up a steep ramp between 3 other hotels. Limited spaces available. I could imagine during Summer months needing to park on the street. The studio apartment was not worthy of a 4 star rating, more like 3 stars. The furniture was old looking and in need of replacing as looking tired and worn out. Cracked bathroom counter. The outdoor pool did not get sunshine in the pool itself and the sunshine was blocked by the building (in November). It has a child's tank. Signs of mould or a leak on walls. Cracked chair on the balcony. Sofa bed in the living room. Air con was good and worked well. Bath towels were changed every 2 days and bedsheets every 4 days. Unfortunately, my towel was taken on the first day of visiting the spa and it made us feel unsafe for the rest of the 5 days stay. I feelt that there was more effort to be had to try and locate the missing item with visiting guests. Access to the spa is via steps and an access control door but this functionality was switched off so anyone could go in. I won't be staying again.

Matthew Thomas

We had a fantastic stay at this lovely, budget-friendly hotel. The staff went above and beyond to make us feel welcome, always taking the time to chat and ensure we were comfortable. One member of staff even came to find us just to say goodbye as we were leaving – such a thoughtful touch! We had our own keys, allowing us to come and go as we pleased, which made the stay even more convenient. The pool area was peaceful most days, and there were always sunbeds available without the hassle of reserving them with towels. The small bar on-site offered drinks and snacks at very reasonable prices, which was a great bonus. Our only minor critique would be that the beds were on the firmer side, but it didn’t affect our sleep too much. Overall, the staff were attentive right up to check-out, wishing us a safe journey home. It was a fabulous stay, and we would highly recommend this hotel for couples on a budget or solo travellers!

Robin Josefsson

Nice hotel with pool and good staff. A little off but it works. Clean and the bar/small resturant was good and the man Who work there were fun and very helpful. The beds where, sorry to say, awful. Hard as a rock. They need to do something about that. Otherwise good, ac/tv/refrigerator/bathtub and a safe. All you need and a good parkinglot.

Camilo Coelho

This place is magical. I came here for a Sika Strength Weightlifting camp which was hosted in the backyard of the hotel. The training facility is by far the most beautiful place I have trained. Staff is super welcoming, the room was spacious and the pool very relaxing. Most of the nights we walked 15 min. to the beach to get dinner.

licha lopez

We spent two nights in this hotel in July 2024. The hotel personal was nice, the location was ideal close to the beach of Praia da Luz and the city of Lagos, but the room was disappointing. It was very big, but unfortunately very bright and loud. The stores were letting all the light through, and even during the night it was ver yfar away from darkness. We were woken up easily when a new car was parking near our window, or at the sunrise when the room became completely bright. I do not recommend this hotel

Anna Do

I enjoyed my stay here! The staff were kind and attentive. There’s a parking lot in the front. The rooms are HUGE. While breakfast was not included, it is quite reasonable and the staff were so sweet. The views were definitely an added plus too. They take great care in landscaping and keeping the pool clean.

Christine Marshall

First time visitors to Albufeira- family of four with 2 grown sons. 2 bed apartment was brilliant - everyone has their own spaces. Hotel is brilliantly situated- supermarket next door - 10 min walk to Strip if you want but plenty on the doorstep - lovely walk into old town also. We travelled in December so it will be a different resort in summertime but it was ideally located right next to beach as well.

JW

We first stayed here in 2016, and had not returned until this year. nevertheless I always popped in every year to say hello to Bob in reception, who became a good friend. it really felt like coming home and we quickly became friends with most of the other Reception staff. Our apartment was superb, overlooking the pool, with an balcony about 3 quarters of the length of a cricket pitch!

gemma shanley

This was my 3rd time staying here and it will be my last. Our room was located right above the rockline bar which the music went on till at least 4 in the morning. We asked could we move and was told the hotel is booked out which is fair enough. The room for 3 people was tiny definitely not enough space. The room was also very dated and the bathroom wasn't in great shape. How this hotel is still 4 stars is beyond me. We had all inclusive which was a disaster. They had a variety of different food places to eat from but only managed to eat out of one of them cause they were always booked out. There was a place you could get a buffet from but was pretty much the same food every night. Wouldn't recommend going all inclusive if you have kids. There was a restaurant in the hotel but only think I saw it opened one of the ten nights I was staying there. Location is good that's about it .

Clovelly95

Stayed for a week in November in a 1 bedroom apartment. Room was very spacious but in need of modernising a bit. Staff were friendly. Rooms were serviced regularly. Lovely pool area with plenty of loungers.

Kath Jones

Stayed for a week in October. We arrived before the 5pm check in time and allowed to store our luggage and use the facilities. This must have been an impressive hotel but is now showing it's age - inside and out. Very large reception area- would have been nice to be greeted with a welcoming smile. Good size room but in need of a refurb. Didn't use the air-conditioning but there's obviously been an issue as the wooden ceiling next to the unit is black and warped. Overall clean room and well fitted kitchen. Shower very disappointing- not much power and over the bath. Beds comfortable. Pool area nice. Walls are paper thin you can hear everything. Good maid service. Hotel in fantastic location for lovely bars and restaurants. Casa Velha, Paulu's, Teppanyaki worth visiting and the Clay Oven Indian is well worth the walk. Supermarket on site.

adam mctasney

I had an amazing stay at this beautiful hotel! The stunning views all around were breathtaking, with well-maintained gardens and majestic mountains in the backdrop. Just a few minutes from the beach, the location couldn't be more perfect. The hotel offers excellent amenities, including tennis courts and three swimming pools. The rooms are massive, equipped with a TV featuring numerous English channels, a dining table, a comfortable sofa, and plenty of power sockets. The hotel’s location is ideal, with easy access to Lagos city—just a 10-minute bus ride for only €1.60 per person. I highly recommend this place! The breakfast was delicious every morning, and the staff were incredibly attentive and helpful. Plus, there are bars, restaurants, and supermarkets just minutes away from the hotel. Hiking trail you'll around too, I truly enjoyed my stay and would definitely come back!

Co Lo

Pictures do not do it justice. Spacious hotel X apartment. Lovely garden/pool area you walk through to get to your room. My hair dryer didn’t work nor did the heater/ac be aware. Smart tv in the room was great on the rainy day. Housekeeping every day. All receptionists are kind and helpful if you need a taxi or anything they will help. The complimentary breakfast holds a decent selection. Super close to nearby cafès and restaurants. Most close by sunset however there’s a delicious pizza place open till 11:30 ,, life saver. Beach is at the same place as the nearby restaurants. Also a mini outdoor Gym apparatus on route to the restaurants. 2 shops local. Nice quiet communal area Luz. I went in February so out of peak season, sun was still shining and was able to do outdoor activities like boat & jeep tours with no waiting around (i definitely recommend). 10/10 would stay again,, lovely locals.

Nicole Mcgurk

We stayed her over Christmas yes the rooms are a little dated but over all the hotel is very nice and all the staff were very friendly, also it is in a very good location a short walk to the beach and the restaurants. We stayed with our two young boys and all the staff were so nice to them our boys loved talking to this one man on reception in particular his name was Vinicius here is a picture that the boys wanted to take with him on our last day. He was very friendly and polite.

Miranda Markle

Overall this place was fine. But definitely not 4 stars or worth what we paid. Clean enough, friendly staff, great location. But the rooms were bare minimum and outdated. The beds/pillows were awful - felt like sleeping on a cardboard box. There were also lots of ants in our room and one of our AC units didn’t work.

Marino Davison

Stayed here in October I have no issues with the hotel it's lovely and in a perfect spot the reason for my 1 star rating is the fact they have stolen my deposit I left with them for the car I hired off them I was promised my deposit back within a few days of me handing the keys in the deposit was €300 now the car did get left with a flat tyre and I understand that would be taken from my deposit but I've received no receipts of work done on the car I've emailed them multiple times with no response whatsoever I think this is outrages and unfortunately I will never stay at this hotel again there is plenty of other lovely hotels in the area I will use one of those on my next visit.

Robert Vardy

Stayed here in February 2025 On a budget as it’s was a quick escape from the English weather! Cost me £119 for 3 nights Double bed studio only ,just me and my wife . Absolutely brilliant, yes it was not sea view and on ground floor but didn’t want to spend to upgrade ! Rooms modern and clean . Perfect location, been coming Portugal for over 40 years , 4 times a year and this place is perfect !

Jim Leake

We had a long weekend here in early November, great location, staff were brilliant always kept our room spotless amazing. Reception and bar staff were brilliant and made our stay very pleasant. Keep up the good work with loved it. Even in November we could use the pool and sun deck gorgeous.

Leah Atterbury

Rooms were nice, facilities very good. Cleanliness wasn't amazing, my bed sheets had stains on them when I first walked into the room. The pool is nice if not a little small, would be hard to get a lounger during peak times. Pool bar is good too. Location is great 20 minute walk to the beach, old town and the strip so its right in the middle of everything.

Ciara T

Apartment was spacious and cleaned daily. There was a noise that could constantly be heard in room 3, ground floor so avoid that one. Disrupted sleep! Breakfast is really disappointing, very little variety and hot food is cold.. bar service was extremely slow! Not good value for money paid. Location is good

Céire Horgan

Amazing experience, year after year! I’ve been coming to Luna Solaqua for over seven years, and every visit has been fantastic. The staff are incredible, consistently friendly, and welcoming. This year, I got married in Portugal, and the hotel surprised me, making the occasion even more special. Our entire family enjoyed every moment, and the staff went above and beyond to ensure it was memorable. Most mornings were spent in the peaceful indoor pool—so quiet and serene! The hotel is in the perfect location, with supermarkets, taxi ranks, restaurants, and more all within walking distance. It’s also great for a good night’s sleep—no noise from the nearby strips. I always recommend Luna Solaqua to friends and family. Can’t wait to come back again!

Flavia Desa

This Hotel is placed on the prime location. You wake up to the magnificent views of the beach and sleep to the soothing sound of the waves. Loved this convenience soo much on our vacation there. The hotel staff are very helpful though some of the staff at the reception can maybe put on a smile while giving you the instructions. The rooms are decent a mid 1980’s vibe. But the grounds of the hotel are very nice,clean and well maintained. Loved it and will definitely recommend booking this ,if beach is the reason you are visiting ✨

Nicky Boland

All inclusive here was so amazing, each evening we were treated to a cuisine of delectable treats, made for us at the time of our meal. We had a choice of 4 restaurants to choose from. Chinese, steak house, peri peri and one other. This was the most amazing holiday I have experienced for an all inclusive. The rooms were large and even a small kitchenette in the room. A bottle of wine for Nicky’s birthday. The beds comfortable. The rooms quiet. The areas to sit in, comfortable and scenic. Close to all amenities. Beach behind the hotel. And a free walking tower of the old town. My best holiday ever. We sat and relaxed and enjoyed each other’s company. I don’t remember any entertainment. I don’t think there was any.

John Lewis

The hotel is a little dated, not four star in our opinion. The location is excellent if you want close proximity to the beach, shops and the strip. We're here in February and most of the restaurants etc are closed or partially open and the reception bar isn't included on the "all inclusive". It may also be a time of year thing, but the bars close at 10pm, which seems a little early.

Maddison Rushforth

I had a wonderful stay at this hotel! The location is fantastic, just a short walk to the beach, which made it easy to enjoy the beautiful coastline every day. The food was lovely, with a great variety that catered to all tastes. The surrounding area had everything you could need, from shops to cafes, all within easy reach. The staff were incredibly helpful and made sure we felt welcome from the moment we arrived. Plus, the scenic views around the hotel added a special touch to the whole experience. Highly recommended!

Jason Nicholl

Excellent location near beach and town. Staff are very friendly polite and professional. Check in was quick and easy. The rooms are lovely and clean, comfortable beds, clean bathroom plenty of hot water, nice balcony with a sea view. The hotel is big and has multiple restaurants for all tastes and lots of seating areas in the very well kept gardens. The restaurants are clean with plenty of places to sit, good choice of food and all very nice. The bar has a good selection of drinks from the all inclusive menu and again plenty of places to sit inside and out with a sea view. I would highly recommend this hotel. Sorry if I have missed something but we'll definitely go back.

Samira Shams

The hotel service staff are awful. They are racists and treat you with disrespect. I felt very attacked by one of them and they never made us feel welcomed at home. It was a horrible experience. We will never return here again and I highly recommend you do not look into booking your stay here. This place made our trip sour and we felt discriminated because we were people of colour. Please go anywhere but here!!

Na To van

We have been nicely welcomed by the lady from the reception, friendly and welcoming.. It was only for one night but we really enjoyed the stay and the environment.. The breakfast buffet was very good and the staff was very friendly and lovely.. really enjoyed our short stay and would definitely come back..

Pablo B.

Very friendly and familiar people! We enjoyed the whole experience. I can only recommend it!

Esther Ngai

The lady at the reception was not welcoming at all. It seemed our arrival just bothered her. The size of the room is fine but provided nothing at all, not even a plastic cup. The bathroom was dark. The TV has only 6 channels. No heating and the room was cold. The breakfast was poor. For two persons two bread and two small croissants and a little bit of ham and cheese. At least the lady who prepared the breakfast was nice.

jackie Clampitt

Lovely place but not close to anywhere! Need a car but all clean and gardens kept lovely. Very rude lady on check in no welcome at all! Your room is not ready sit there. not what you need after a 12 hour journey to get there. A nice welcome is a great start no one spoke to us at all after check in.

Sophia Ella

I stayed here for my birthday and had such a nice stay, firstly we was greeted by the receptionist who was really nice and helpful. Our room was massive and had comfy beds and a big kitchen, lounge area and balcony . The location to the town wasn’t far in a taxi and was really cheap! I would recommend this hotel and ignore any bad reviews as it is an excellent Hotel! Would definitely stay here again, thank you ☺️

Blanka Michale

We had a fantastic stay at Vitor's Plaza Hotel. The rooms were spotless and well-equipped with everything we needed for a comfortable stay. The staff was incredibly friendly, welcoming, and informative, always happy to assist with any questions. The restaurant offered delicious meals that exceeded our expectations. The hotel's location was ideal, making it easy to explore the area. Overall, the entire experience was wonderful, and I’ll definitely be returning on my next trip. Highly recommend!

Jane H.

Hotel looks great from outside, but inside the rooms are outdated and smelly. Location is far from site seeings so you need transportation to get there. Staff is very friendly and kind and that is the only reason I gave 2 stars. Otherwise this place deserves 0 stars. Would not recommend this place.

Remy Wetzels

Great hotel, apartment rooms are very good. Very good breakfast with enough choice. Wifi ok, as long as you don't stream, specifically during busy hours. Very friendly staff. Free shuttle bus to town/beach (leaves at 10am, back at 3pm) during high season.

Mike Wainwright

Cannot fault this place! We've been before and so glad we decided to come back. Staff & Service were exceptional and they go miles over and above when required Location is perfect to explore Alvor, Portimao and nearby beaches. Bakery and restaurants within walking distance too! Rooms had everything we needed, were well presented and spotless Hotel looked smarter than I remember from outside and inside was just as nice. Pool areas are excellent and little shop is well stocked for essentials. Will definitely be back and would recommend to anyone/everyone! Thanks for a another wonderful stay.

Siong Siong Tan

When I was looking for Clube Albufeira’s location, I came across some negative comments, which made me a bit worried. However, after staying here for three nights over Christmas, I found everything to be good. The staff were friendly and helpful, and the room was clean. I believe everyone staying here also needs to help maintain the cleanliness; we can’t expect the housekeeping staff to do everything. Overall, I’m glad I had an enjoyable stay.

André Santos

We stayed here for the new year, 6 nights. We stayed in 242, the apartment was very nice, big, with working AC's and with all the equipment. The downside was that the room was very dirty, we had to call the cleaning. Cleaning was supposed to go every 2 days but that was not the case. They came at 3 days and never came back. We had to ask for toilet paper in reception. The washing machine was not working, it was informed 2 or 3 times and the machine was never replaced. Loved the space and the hotel, but the staff was not organized/working properly. As the staff and service are one big thing in a hotel stay, they fail a lot in this field. Improving it would change my review.

Angely Castro

My recent stay at this hotel was beyond disappointing. The room was filthy from the start. The shower was dirty, the balcony had not been cleaned in ages, and to top it off, essential equipment like the emergency fire extinguisher was broken—an alarming safety concern. Other equipment, like a broom, was broken too, making it clear that maintenance is not a priority here. Doors in the room were also damaged, adding to the feeling of disrepair. Despite all these issues, the hotel staff offered no real response or compensation. We tried to reach out for a refund or even some sort of compensation, but there was no good responses. To make matters worse, they wanted to clean the room while we were staying there. This was highly uncomfortable, especially since we were hoping to relax. The lack of consideration for guests' comfort was shocking. I would not recommend this hotel to anyone looking for a clean, safe, and relaxing environment. Stay somewhere else! Also location only accessible by car

Kyle Roy

The resort is beautiful with many pools, it's a little tricky to get around at first but you get use to it quickly. The first unit (219) we were assigned was right beside the highway and the noise from the street was very loud , this is not what you want to hear when you are on holidays. We asked to be moved and on they provided us a different unit on the following day. It's a little out of the way but we walk all the way to the old town of Albufeira, about a 35 to 40 minute walk. The restaurants on site are O.K. food wise, the service at the Italian restaurant was amazing, they went over and beyond to help celebrate my partners birthday.

Nathan Salmon

Location need taxi to go to the town apartment wasint beautiful as pics shown but you have everything you need kithen supplies extra which was excellent was there 6 days only once housekeeping called but other wise would not return to this complex

Alan Davis

Absolutely fantastic staff, reception 👍 bar and dining 👍. They are so friendly and helpful. Our room was great, clean and airy. We had a slight problem with a mirror but was replaced within hours. Food was great and large portions. We can't wait to get back there. Many thanks to all ❤️.

Lynley M

Hotel was basic and what we were looking for. Good location as a little bit outside of the town so if you’re happy to walk it’s great (15/20 mins) The room had quite a bad smell coming from bathroom was the downside.

Marian Tobin

My husband and I stayed here for 2 nights early August. It was an absolutely lovely stay. So relaxing and so quiet. We loved the pool and rooms were exceptionally spacious. Our room had a nice balcony overlooking the pool. It even had a small kitchenette. The staff were very friendly and there was also someone on reception 24/7. We were given plenty of advice on the best restaurants in the town. Short stroll into town. While there is a hill on the way back, it is actually a fine short walk. Would definitely stay here again!

Russell Taylor

Excellent staff, attentive and courteous. Hotel has good facilities and parking. 20minute walk from the town centre but this makes it a quiet haven. Recommended.

Michael Faustino Bauer

Pretty nice, great service, some older interior but beds and bathrooms in top renewed shape. Big pool ( shallow ), on top of hill, so nice after dinner walk uphill ( 20 minutes, ,). Breakfast good, but ask for real coffee, not the stuff from the selfservice "coffee" machine

Carmine Ciriello

Loved our long-term stay in our 2 bedroom apartment. Everything was smooth for us, including the functionality of the kitchen, wifi, and lots of great balconies. Our request to repair a patio door was done very quickly. The mattresses are a bit worn down and should probably be changed. The location is fantastic, with lots of walkable options in all directions. Be aware that the apartments are in different buildings and are very different to each other (ex: some are newly renovated, some don't have balconies, etc.).

L M

This was one of the worst hotel experiences I’ve ever had. Upon arrival, they tried to charge us a €300 per person deposit, and the fee seemed to change randomly depending on their mood. The rooms were not cleaned daily, and we didn’t even receive fresh towels. Outside the hotel, the grounds were a mess—there were smashed glass bottles and rubbish everywhere. To top it off, there were no sun loungers by the pool, making it impossible to relax. When we checked out, they charged us €150 per person for a small bit of makeup on the towels, claiming it was “damaged property.” The reception staff were incredibly rude and unhelpful. I definitely wouldn’t recommend staying here. There are plenty of other lovely hotels nearby with much friendlier staff and better facilities. Don’t waste your money here!

Myriam Carama

Very nice hotel. The king bed was super comfortable. We had a room with a view of the ocean. There were robes and slippers for our use. The breakfast was super! So many choices and fresh! We also had dinner there a couple of times. Everything was perfect: food and service! Excellent staff at the front desk, they were willing to help with anything. There is a beach restaurant a few minutes and a few steps away.

Sophie M

Really don't understand these negative reviews!!! We visited as a family of 4 with my husbands parents and had a wonderful time! The apartments are so modern and clean, perfect location, friendly and helpful staff and very very spacious! We had a 3 bed apartment, it has two balconies, an ensuite, a main bathroom, lounge and kitchen. Such great value! Would definitely recommend! Only £30 deposit for families, I think the visitors who have been charged huge deposits and hen and stag dos that the hotel is trying to deter from coming to stay!

Uwe Poppitz

Very clean and large Appartement. Close to the beach. I missed a bit a local touch like pictures etc. But this would only give it the 5star feeling. Recommended to book!!

Flo

Lovely rooms here and the staff were very friendly and available 24/7 to help with any query you have. Breakfast is great with loads of options. The pool area is usually pretty busy and they play loud music throughout the day but if you don't fancy that the beach is 10 mins down the road. Only thing is the hotel is right across from a nightclub which opens midnight and closes at 6am so if your room is on that side it will be noisy in the early hours. Also, if you choose to not have your room cleaned you get a €5 voucher to spend at their bar (for that day only).

N

Very happy with my stay at the hotel. Great location, walking distance to the beach, strip, Kiss club and supermarkets. The room was spacious and the bed was comfortable. Really liked that the air conditioning worked perfectly and the room got cold in no time. Everyday the room was nicely cleaned. The staff at the hotel is polite, friendly and helpful; shoutout to Edson at the reception he’s great. The breakfast was good but would have been nicer if there was some variation in the food instead of the same thing every day. The water pressure in the shower was very weak which was a bit annoying. Also, the hair dryer in the bathroom was not working and was giving a burning smell when you try to turn it on. One of the evenings the fire alarm kept going on and off several times on the third floor. When asked reception said someone on the floor was smoking in their room but it was a bit annoying since the alarm was going off constantly and waking people up in the middle of the night.

Sam Yeates

The staff here are amazing! They went above and beyond and were always willing to assist in any way they could. I wasn't aware of the location of this hotel and if you are after an easy walk to lots of bars and clubs, this is a great spot. I was hoping for more quiet, but saying that, the double glazing blocked the noise and the curtains blocked the flashing billboard. Great breakfast options and good restaurants and beaches within Ealing distance. The highlight of this hotel is definitely the staff though! Thank you Topazio stay. What a lovely stay.

Amanda Daniel

Staff was excellent and nothing was too much trouble , breakfast was excellent nice location 30 minutes walk down.to.the old town , nightclub across the road but was closed . Nice quiet but in the busy months is probably full of youngsters.

Sian Daniels

Gorgeous rooms & pool area. Staff are super friendly & helpful. I was lucky enough to book midweek so the club opposite was shut. Couldn't sleep with the door open due to outdoor noise so definitely won't be an option once the club is open. Air conditioning in room. Mini bar. €5 voucher received if you opt out of the days cleaning.

Marta Luis

Been here for 3 weeks in February. The apartment had everything we needed in order to have breakfast and dinner in (kettle, coffee maker, microwave/grill and induction). Beds were very comfortable and balcony seating area very spacious. A very especial mention for Carla in the cleaning team always with a smile and a nice compliment. Negatives: sofa was pretty uncomfortable but we got used to it somehow 🤣 There’s only one washing machine and one tumble drier for the whole property so that might be an issue during high season.

Amanda Cooper

What a fabulous Hotel!! We arrived 27th September, greeted by a beautiful and friendly Receptionist, smooth check in, and had the pleasure of an absolutely stunning room, with the most amazing view of the River. Our room was cleaned to the absolute highest standard every day. The cleaning team were always smiling, happily exchanged a 'Hola' ! :) Breakfast was great, a wide selection, never got bored in the 12 days we stayed. The staff were always friendly, and ran a very immaculate and efficient restaurant, even when it was busy. We found all of the staff that we extremely engaging and friendly. We would not hesitate to recommend Vitor's Village to anyone staying in Ferragudo. It is quaint and just a beautiful place, and very typical Portugal. We will hopefully return next September! Thank you to everyone who made our Holiday.

Nikodem Marczak

The hotel's location is truly great and offers an amazing view of the waterfront and the city of Portimao. The rooms are clean and tidy. The staff is very friendly and helpful. We can't rate the food as we ate out in the city instead of at the hotel. My wife requested a surprise for my birthday, and the hotel did a fantastic job.

Theo Cuerden

The mini marked was so understocked! The food was ok but pizza was greasy. The rooms were surprisingly good and very comfy. No one told us that we had to get coffee pods from the reception so keep that in mind. Overall it was ok but I would not come or chose to come here again in the nicest way possible Xx

Neil Williams

The room had a fantastic view of Portimão and inlet. However, not all rooms had this. We had a separate bedroom with a small TV. The living area also had a larger TV, with a small but adequate kitchen supplied with cutlery, utensils, and cookware. That's the positives. The negatives. The walls were paper thin, and on the last two mornings we were woken by a crying toddler. Not much you can do about that as the place was for families and old cocoon type ofretired Europeans. The balcony door would lock and asked for it to be fixed to the reception staff called Bruno. After the first night, I went to the reception to let them know about the balcony door still wasn't fixed. I also told them about a privacy issue. A window that was in the common walkway just had a shear curtain and provided zero privacy as my embarrassed wife found out after having a shower and walked through the room naked to only make eye contact with another tenant. I also told Bruno that the TV would not cast from my phone. His response was anything positive. Privacy..... no one else has complained! Casting... the TV doesn't do casting! Security of door.....we will fix it tomorrow.! What a poor taste it left. A very unhelpful person, to say the least. To finish on a positive note, all problems were rectified by the wonderful staff.

Luca Roesler (DOE)

Ultra friendly staff, golf club, great beach and exceptional views. Very good price / quality ratio. Some issues at room, but nothing causing serious problems. Generally - I do recommend this place for a quick, spectacular trip.

zulkifli zali

The room was fantastic and comfortable. Sea view from balcony and they provide chairs and table at the balcony so u cud relax and enjoy the moment. Staffs also good in hospitality. Pool is clean. Surrounded by nature. Foods also amazing.

Dr. Parviz Dabir-Alai

Beautiful hotel. Comfortable and relaxing. The staff ranging from the Guest Services Manager to those on Reception were extremely helpful. The meals we had were of very high quality. We will definitely return.

Do

This hotel is so greatly located and you pay for the nice location. Mainly loved by the English tourists so just that you know and can decide accordingly The breakfast is not worth it at all, am sorry to say this but i stick to my opinion. I had very unpleasant(very tasteless) breakfast each morning I stayed there. I don’t really recommend this hotel but the location is really great, so if you love beach and coast, you can still give it a try.

Karine

For those who want to relax and escape from the hustle and bustle of the city, hotel Pestana Viking, Algarve is a great choice. Stunning views of the ocean. A big advantage of this hotel is its proximity to the beach, 5 minutes and you can enjoy all the natural beauty of this amazing place. The staff is very polite and always ready to help. The rooms are spacious, with high-quality cleaning every day. We booked a suite with an ocean view and were very pleased. The breakfast is varied, everything is delicious and made of high-quality products. Coffee machines are great too, which is a rarity even in 4-star hotels. At dinner, a buffet offers a large variety of food, absolutely for all tastes, preferences and this is great. I would like to separately note the people who work there and create an atmosphere of a wonderful stay. THANKS to all the staff for a wonderful holiday!!!

Roy Batty

Lovely hotel. Very clean, well maintained. I stayed bed and breakfast, and the breakfast was great - full English or continental option. Loved the deep pool (might be an issue if you have adventurous non swimming kids, but there is a kiddie pool). Would I stay there again... Absolutely!

Ben Wharton

Rooms are spacious and clean. We did ask to be moved as we were on the ground floor by reception which was noisy and had people walking past our balcony constantly. We were moved however with no fuss by the always friendly, cheerful and polite reception staff. The pool area is very nice and wasn’t too busy (May). It’s in a quiet location, but that suits us, and there were plenty of nice places to eat close by, and just a short walk to a lovely beach. I would definitely stay here again.

Vivka Vivi

Really nice man in the reception. He was willing to help and found a room last minute in the night. I'm very happy he was there at that time. Nice big room. Everything needed was provided. Delicious breakfast. I recommend and would come back.

Geraldine Shaw

2nd time at the Oceanus and still fabulous. The rooms are clean and spacious. The staff are always smiling, professional and polite. No issues with sunbeds at any time of day! 5mins ish from beach and 2 great pools onsite.

Hevzy B

It's our first time visiting Oceanus, and I've loved it so much we have booked our next holiday whilst visiting. Beds are comfortable and spacious, very spacious rooms in general with a nice balcony and shower. Can't fault the cleanliness. Good location, not too far to the beach and easily accessible transport links to Albufeira and beyond. We love it here. Very child friendly, and the pools are wonderful. We can't wait to come back.

Tim Ellershaw

It's a very nice complex. Lovely green spaces with meandering paths between small apartment blocks. Clean and tidy. Multiple small swimming pools spread people so it doesn't feel overwhelming. Would be great for families. We stayed for a week in October, so everything was quiet. We enjoyed the tennis courts and golf course.

Dave Minikin

Lovely stay in December. Nice and quiet. Staff great. Apartment a bit tired in places. Worn out sofa bed and mould on the shower wall. No welcome pack for instruction and emergencies. All in all a great Stay.

Lia

I do not recommend this hotel at all. we were stolen twice by maids. once he entered our absence without our consent and they stole my daughters' gold chain and earrings from the dresser among the clothes. the second time in a few days they stole my gold earrings left on the bedside table with us in the apartment. the husband on the terrace with the children and me in the kitchen. I only recovered a pittance of €300, which does not cover any stolen goods. I took the case to the police and they will have a lawyer to solve the problem legally. I will never accept this mess offered and days lost from vacation to the police and unnecessary discussions with very close staff. should I also say that the water boiler only has hot water for the person to take a shower and then it runs cold? should I say that I stayed two nights without electricity? definitely do not try this hotel!!!!

dawid debinski

I’m staying in this hotel right now. The room was not clean as is should be. That was our fist night. It was some hair on our bedding and in the bath. Air condition in not working in our bedroom. We asked for a key for the safe deposit and the guy said you need to pay 2 euros per day which is not fair. Gym and pool is chargeable 4 euros per person… not the best experience so far

Maria Bailey

We had a 3 bed villa which was lovely and spacious and tastefully furnished/decorated. Great having a dishwasher. washing machine & tumble dryer too! Our only problem with the villa was a foul smell coming from one of the bathrooms whenever we flushed the loo or turned on the shower in the other bathroom! The grounds and pool area closest to us was clean and well maintained. Location is great for peace & quiet, and a nice 10 minute walk from the beach. The only downside (for some) is that it's a taxi ride or a very long walk into the new or old town. All in all, it's great, and I'd stay there again.

Emma Edwards

Fantastic hotel. Very central, lovely staff and extremely clean. Would definitely recommend a pool view as you get lots of sun and often a sea view. Will definitely be back!

Sally Logan

This was the first holiday in a number of years. We couldn't have found a more perfect hotel. It was close to both the Strip and the Old Town both within walking distance but a little hilly. There was a supermarket and fast food place very close to the hotel so if your are doing self-catering you will have plenty of choice. It was my birthday and I received a bottle of Cava from the hotel management. We will go back again. Loved it.

John Barrett

The staff have been amazing and helpful with everything from left luggage to booking trips. The room was a deluxe and was massive there was more space than 2 people could need. As for location it is perfect 5 minutes to the beach and in the middle between the old town and the strip both around a 15-20 minute walk.

Diane Weston

The apartment was roomy and had everything you needed. The staff were lovely and went above and beyond. We loved the traditional details such as0 dark wood, mirrors and ceramic tiles, it was well maintained and spotless. Great indoor and outdoor pool (brrr cold!) Diane Weston.

Steven “Oldyin56” Ross

Booked for our 40th anniversary. Hotel is very clean and quiet, except for a couple of days where work was being done up top and the drilling noise was really annoying with no notice of this happening. Our room was at the back and we could hear trolleys being trundled over the cobblestones which was quite noisy as well. The room has a TV, kettle, toaster, cooker (no oven) and a microwave which wasn't working. The staff were really friendly and very helpful. A huge shout out to the guy on the desk (sorry I didn't get his name) for booking us on a boat trip to the caves and also getting us a taxi. He explained exactly where to go and what to look for. Right next door to Briso Sol is the Riviera restaurant with a patisserie. This was incredible and very reasonably priced. Really popular with visitors and locals Two minutes walk away is the local mall with a brilliant supermarket on two floors, eateries up top and various stores. Across the road is a great choice of restaurants but be aware you have to climb stairs to get to them. The old town is about a 30 minute walk. Again, be aware it's all downhill so you have quite a climb to get back. There are loads of shops, cafes and restaurants to choose from but I found a lot of the shops sold similar goods.

Vic L

As with many hotels in the Algarve, the property is dated and probably one star less than its actual rating. Given this, the rooms were a nice size and clean aside from the odd insect that makes its way into the rooms (comes with the nice weather). The location is convenient to supermarkets, shops, a full mall with food court 2 euro pints and nice terrace overlooking ocean, and restaurants. A bit further to the tourist strip and old town but they offer shuttles if you're not inclined to walk. Best part was the staff throughout who were friendly and very accommodating to make our stay as enjoyable as possible. We came in the off season so were looking for a place with indoor facilities including an indoor pool. Breakfast included so no complaints though nothing to write home about either. Breakfast did it's job to get us going for the day. As others have mentioned, overall, great value for the price. Cannot get an indoor pool at this price anywhere else. Exercise room, games room, kids room and included breakfast are a bonus. Live musician in the lounge on Saturday night.

V Schultz

(Stayed during a Trafalgar tour in September 2024) Sadden to have to leave this review as this hotel has one of the softer full size bed I've experienced in Europe. The hotel pool was nice and convenient and could access all three pools. However that is where the positive ends. My room was infested with ants and I heard that from other couples that stayed at this hotel on the first floor. Although the breakfast appeared big, it was not very tasty. The restaurant is extremely limited menu and all the food tasted reheated. Unfortunately the location does not it make it very walkable to other areas. The shower curtain that just had ants crawling all over it kept trying to touch you and only went 2" into the tub so the floor kept getting wet and there was lots of mildew in the grout. You know things aren't going to be good when they can't be bothered to paint the main door. The water pressure was good and solid. If in the area again, I would not stay here again.

Gary Styles

It's only half way through our holiday but I know enough to write a review. It's out of the main season so for us it's lovely and quiet. For sun lovers there is a sunrise pool and bar and also a sunset pool and bar. The gym is large and there is the sauna and steam room. We cannot fault the service and I found a bottle of sparkling wine in my room on my birthday (may have been a data protection breach). It's a bit out of the way but there is a free hotel bus and taxis are not expensive. The evening meal mixes from buffet to table service. I discovered to my cost last night that for a 3 course meal you should not include the large pizza, but they boxed the leftover which is currently in my fridge.

Ella Thompson

Staying at this hotel currently, the rooms are very dated and has two single beds pushed together, all you hear is doors slamming 24/7 , the ‘spa’ if you can even call it a spa smells of sewage, in photos it shows they have a hot tub but now the hot tub has been taken out. The bar staff are rude if you just want a place to sleep it’s okay but would never come back here again.

Scarlett Owhoka

Early July, myself and two friends stayed at this hotel. We were only 18 so it was important for us to find a hotel which was both in a good location but also safe and I can safely say this hotel was both of those things. We only opted for a bed and breakfast, but the breakfast was lovely with quite a few options. The hotel is also walking distance from q shopping centre, burger king, mcdonald and all sorts of other shops you may need. Taxis to the beach and the strip are also really cheap and cost at most 5 euros. The staff were lovely and were very accommodating to our needs. The only fault that I think this hotel may have is the fact that it’s listed as a hotel and spa yet we were told by the receptionist that the spa wouldn’t be available till next year?? which was definitely confusing to say the least. Anyways, we were still able to access both saunas and indoor pool which was lovely. As well as this, although the hotel is small, we didn’t have to put out our beach towels really early every morning on sun loungers to be able to get in the pool. Whatever time we ended up going there was always space for us. The hotel was also very very clean and our room was lovely and spacious, perfect for 3 people. All in all the hotel is in a great location, great service and if you’re looking for a hotel which is quiet it’s perfect, as most of the guests seem to be older ( 30s/40s).

Lyndsay T

We are so sad to leave this beautiful hotel. We came out of season so not everything was open but that didn't matter. We enjoyed the heated covered pool, indoor pool, breakfast, football and we had the most amazing room. Super accessible and so much space for a family of 4. It would be nice to have had tea and coffee in the room maybe. The staff were all super friendly and helpful. Everything was spotlessly clean. They also put balloons and a card in the room for my son's birthday. Thank you so much alto de Colina.

Christine Quinn

We had the best week staying on this resort. From start to finish the rooms were stunning and I mean spotless. Beds super comfortable Air conditioning in the room WORKING Bath room so clean shower great. Breakfast was lovely we had so much choice the kids had plenty to to eat and enjoy. The pools were all clean the grounds all spotless. The pool bar was so handy for lunch because trying to pull kids away from the pool for lunch impossible. The hotel is a little bit out but we used the bolt app to get to the old town and it was great. Entertainment was okay not 10/10 but it was good for the end of September. All the staff went out of their way to do anything to help and so good with the kids. Chatting playing engaging in conversation with the kids which they loved. We will definitely come back should be 5 star 🌟 🌟🌟🌟🌟

Phil Chesterton

We stayed here for a week and had a great time. To be honest, most of our time was spent away from the complex but what we needed - a decent room, pool and breakfast - were spot on. The breakfast buffet each morning is very wide ranging. There are a variety of breads with two toast machines. A cooked section with fried and scrambled eggs, waffles and pancakes, then another section with bacon, sausages, beans, tomatoes, mushrooms and hash browns. If cooked breakfast isn't your thing there's an extensive fruit section and another section with child meats and cheeses. There's also a section with all sorts of cereals, a machine with three different juices and a hot drinks machine. Our room was spacious with plenty of wardrobe space (2 wardrobes), a kitchen area with a fridge, small oven, microwave and toaster plus hobs. The bedroom could be separated from the living room by sliding doors and there was a bed settee in the living room too, although we didn't use it. Two air conditioning units, one in the living room and one in the bedroom and a wide balcony overlooking the pool. The bathroom had a large sink/vanity unit, a toilet, a bidet and a bath with shower over it. When you check in you are given a wristband and that is your room key. Touch it to the door handle to unlock your room, no chance of forgetting your key! All in all Alto da Colina was a great place to stay.

Andrew Mowat

We recently stayed at Alfagar Alto da Colina in the Algarve and it was a fantastic family holiday spot. The apartments were spacious and well-equipped. The kids loved the pools and the splash park, although the water was a bit chilly since we visited out of season. The views from our room were amazing and the on-site restaurant was great value, with decent meal options that made dining easy. It’s a short walk to Praia Maria Luísa beach, which is beautiful and other activities are only a short taxi ride away. The staff were friendly and helpful throughout. Overall, an excellent choice for a family-friendly, budget-conscious getaway!

Orlaith Mackell

Just back home from an outstanding stay in Alto da Colina. Rooms were clean, large and modern with a huge balcony. The facilities are fantastic throughout, there are several pools, a kids pool with slides and a splash area which our baby loved along with a kid’s playground. We had breakfast as part of our package and the selection and quality was brilliant, the buffet catered for all tastes. There is also an Italian restaurant on-site called Giovannis and it was really handy for takeaways along with a mini mart that has a great selection too. You can also use the other Alfagar hotel’s facilities which is great for anyone that wants a change of scenery. You can also walk through the Aparthotel to the beach which has some stunning views. Staff were absolutely lovely, welcoming, hardworking and friendly, our baby loved them especially the cleaning ladies and the lady in the poolside bar. We can’t wait to return as we had the best holiday! Thanks so much ❤️

Joanne Nicholas

We stayed here as a family of 8. It had everything we needed. Some of the rooms/apartments are looking a little run down Most of the staff were friendly and helpful. The food available was brilliant. The kids loved the pool (there are 3 outdoor pools). There are some good restaurants within walking distance and the town is 10 minutes by taxi. We would stay again.

Sonia Bal

I stayed with my family, who have a villa within the village. It's a bungalow style villa that is just a beautiful getaway. The resort has so much to offer, swimming pools, tennis courts and gym. Various restaurants and grocery store on the grounds.

Scarlett Li

Rooms are dated, but inside every villa you have everything handy so that’s a plus, although it’s a bit tight inside the room (standard rooms anyway). We booked via booking.com so apparently that means if we want to use the gym, we need to pay cuz it’s not included. Daily pass for the gym is €10. The tennis courts are nicely kept. Court booking is 13€ per hour. If you need to rent their racquet it’s €3 per… a tube of ball is included (4 balls). The resort property is pretty big, We stay here cuz it’s close to the Benagil cave and other attractions nearby. It did the job for our short stay. Staff are very nice and helpful.

Lasse Gustafsson

The rooms/villas are ok nothing bad but also nothing special. We had 3 similar rooms/ villas within the family. The area is nice and quiet, the facilities are varied and good. Tennis, ping-pong tables, pools and so on. The massage stand in the pool area where you can choose different Thai or Swedish massage is affordable and really good! Recommend a treatment there. I tried 2 different. The staff is friendly and helpful. The bar in the pool area is great for something during the day and the local bar is extra nice the days they have live music.

Paul Goddard

A great place to stay and so convenient for much of what the Algave has to offer. Would highly recommend for families and couples alike as it is so private.

Zdenka F

Modern looking hotel on the corner of two roads (8 floors) Our suite was big, but missing table and chair to do makeup and showing signs of wear and even when all 6 lights were on, it still felt dark. Being a 4 star hotel you expect at least a complimentary water, tea and coffee selection, but here you only get 1 tea bag per person, nothing extra unless of course you pay. The bed is huge and comfortable, but you can hear people above you moving around and dragging furniture, which is only a problem if you want to have a lay in bed. It is right across from the beach with restaurants around, so the area is quite busy, even during off season. Breakfast provides a big variety of food, including cooked options and the quality is good. Overall not a bad place, but needs improvement as currently it feels overpriced especially as you need to fork out extra 10 a night if you want to keep your car close by and safe.

Lee

An amazing hotel. I had a great 2-day stay here with my friends. The staff were amazing, and the morning breakfast had a tonne of options to choose from. There were many restaurants nearby to choose from, and most importantly, it’s very close to the beach. 10/5 stars if I could

Roya -

I travel many months of the year in different parts of the world. Service and good treatment of people are highly important to me wherever and whatever I do, see, eat, and sleep. I did not stay here (yet) and I dodged a bullet in my honest opinion. Maybe it was a random unlucky experience with one thoughtless person in the company but I will not risk wasting my time and money in a company with heartless staff after tonight's experience. I am a person on crutches, exhausted, lost, and frazzled in a town I just arrived in and I was refused help of charging my dead phone for literally 2 minutes so I could quickly check where to go. The worst part is that he was hesitantly walking over to help, then paused and said, are you a client, we only have this service for clients. Clearly not a customer. He then smiled and laughed with his colleague as I walked away. Thoughtless, heartless young individual who doesn't understand that as a frequent traveller, I may have stayed here on my next visit. I could be writing a positive review or word of mouth shared my positive encounter. Instead I'm here, to warn others of my experience with your company. I also hope to spread awareness of your staff members up to higher management. I dodged a bullet. I was so shaken by this experience that when I found a kind person to charged my phone in a nearby shop for 2 minutes, (thankfully as I was walking in the wrong direction) and I had to walk past the hotel again, I went back in and the young man wasn't there but a lovely young lady was behind the counter and she said she would pass on my bad treatment to the manager. She was kind and understanding.

Teresa Gracey

What an absolutely superb experience. The hotel is amazing. The room we had for the 10 days was certainly first class - a side sea view apartment suite but with balcony so the view was amazing. All of the staff are friendly and very welcoming. We booked half board so we could see the city but the variety of food for both breakfast and evening meal was absolutely superb and again all of the staff made you feel very welcome. Thank you RR Hotel da Rocha for the most amazing Portuguese holiday. We will certainly be returning and I will definitely be recommending for the perfect relaxing break.

Olga Shvedai

I really loved this hotel. The reason is because I went there for a trip for two weeks but the cost was only 1500$. My experience was great so I recommend to try this hotel out.

Kartik Anilcumar

Perfect for Kids and Activity performed by the entertainment team are good and always in happy mood. Rooms are great and well maintained. The buffet had a wide variety. The bar staff and Spa Staff were doing a great job. WiFi connectivity and speed was good as well

Skaiste Petraityte

Great and delicious food, they definitely serve you quality food. Good variety and perfect taste of their cocktails! Staff is lovely, apartments are spacious and clean. They have an indoor pool which is functional during cold season. You can access toys at the kids club even after working hours. Me and my family absolutely loved it! Definitely recommending it to others

Billy Graham

Wooooow. This place is amazing the food is plentiful and every meal was delicious the whole resort was well maintained and spotlessly clean. Staff super friendly and the villas pure luxury and have all the amenities required for a great stay. PURE TRANQUILITY AND LUXURY. beds and pillows fit for a king. Indoor pool heated and great for the cool winter days. We as a family had an amazing stay from start to finish AMAZING WELL RUN RESORT

Russell Macnamara

The apartment was big, plenty of space having 2 bedrooms rooms, 2 bathrooms and a large living/dining room and kitchen area. The kitchen and dining area worked well for us as self catering residents. We had a few niggles with the apartment and the maintenance team got most of them fixed within the day of reporting. The resort grounds were well maintained and a very pleasant place to be. The main pool felt small and was unheated, fine to play in but not big enough to swim around the other guests. The splash pool was great for our youngest with the inflatable fountain being the most fun. We ate on sight once at the pool bar and the food was excellent compared to other resort pool/ snack bars we have visited in the past. The resort bus was fantastic, this made getting down to the old town and out to the shopping centre a breeze and saved a 20-25 minute walk down or back up from the old town.

David Turner

Absolutely brilliant! One of the best holidays with our 2 children we've had. Everything modern and clean. Staff are super friendly and would do anything for you. Food was really good for an all-inclusive too. Only thing it's on a bit of a hill a walk away from town, there is a free shuttle bus but just not the best location. We are going to return.

Do

Have been here twice and i wanted to leave a positive review. Hotel staffs are friendly and helpful The cleaning ladies are also friendly and our room was cleaned daily The room is well heated during winter with the air con (which is important for me) The room is large but the yes a renovation might be necessary but am not really complaining The breakfast is good in my opinion since i don’t eat much anyway lol , again it is actually standard breakfast so keep your expectations accordingly you will have a nice morning i guess :) I do recommend this hotel if you visit Portimao and if you have a car.

Janet Rawl

Reception staff was professional and welcoming. Beautiful, clean room with comfortable bed and pillows. The views were breathtaking. Breakfast buffet was fantastic!

Adam Kasa

2.5/5. I have stayed here five times in the last two years. The last two times have been extremely noisy. I think my first three stays I got lucky with no neighbours beside or above hence why I thought it was quiet. You can literally hear every word the neighbours say and with the average guest being 60 years of age and half deaf, them shouting to each other does not help. This is very similar to the general feedback here. I gave it one more attempt this time but I will choose somewhere else now in the future in Portimao where I can have a less disruptive sleep. Rooms are always cool in winter but they offer A/C in every room I have had to warm up. Rooms are also dated but I personally have not had cleanliness issues in my five stays unlike some guests. Breakfast is OK. Staff can be very bad there. They watch you like a hawk and walking out with a banana can be €20 or at least a threat. Reception, check in and check out is hit and miss. FHA Elite benefits are also hit and miss. Sometimes upgraded, sometimes not. Welcome gift is a poor offering if at all. I found the cleaners to always be friendly and kind though.

Liga Thrower

Simple and fantastic hotel for friendly and helpful staff, great location. Delicious breakfasts and outstanding lunches on full board basis. Dinners are basic, enough to choose but also plenty of places to go and eat locally. February month is perfect as hotel is not that full. I don't know how they might cope during busy times as facilities are not that big for the number of rooms provided. We hired bicycles, cycled locally and to Farragudo and the cliffs. Cycle path is available all the way from the hotel to Portomao, across the bridge and to the beach. We hired a car for a day and went to Lagos, a gorgeous town. Locally, Praia da Roche we went surfing, cycling, running and walking. It really is a good location. There is a seataxi to go across Monday to Saturday. Shops and pharmacy in town. Restaurants and cafes down the marina and beachside. I guess it's not that busy in the hotel but when we arrived at 12 pm, hotel staff gave us room early and extended the stay till 2pm for free on the last day whilst we go to Bengali caves. Very friendly, chilled and helpful staff. Rooms are basic but perfect with large spaces, and small but fully equipped kitchen area. Aircon was blowing all the time but not effective as it felt hot at nights. Otherwise, a really good hotel for 3/4 stars.

Robert “Bob” B

The place needs a revamp as it’s looking shabby. The breakfast is bad everything was cold bacon like leather strips scrambled egg like rubber and the coffee was awful, also don’t dare take anything from the breakfast room as you will be charged €20 , also it’s quite a walk to get to the restaurant. Never again.

Julie

I'll start my review with the positives. The staff are this hotel's biggest asset. They were all friendly and approachable..... from the helpful reception staff, to the hardworking restaurant staff (shout out to José and Bruno). The hotel was clean and quite nicely decorated in a traditional style and our room was comfortable. We arrived late evening so the restaurant was closed but we were pleasantly surprised to find a packed meal in our room. Now for the minor disappointments. On arrival, we were given an information leaflet which included some rules and regulations and details of additional charges. We were surprised to learn that there was a charge to hire a kettle and 2 cups This is because there was no hospitality tray or tea and coffee making facilities as standard in our room. I'm a tea-lover so paid to hire a kettle ....I've never had to do that in any other hotel. We soon found out that the hotel is a maze and it took a while to find our way around. There was a choice of evening meals, which were nicely cooked and presented well but with the exception of the salmon our first night, we felt that the chef must be working to a tight budget. Now for the location. The hotel is situated on a hill so unless you take a zigzag route into the old town, you are faced with some steep slopes and cobbled paths, which are slippery when wet. Despite these initial issues, we enjoyed our stay at Hotel do Cerro and would like to thank the staff.

Aisling Morgan

We stayed here for 7 nights, the staff is extremely nice and helpful. We got breakfast most mornings, you choose what you want. It is served with pastries every morning. The breakfast is open 8am-10am. The indoor swimming pool is under the breakfast area, but must be requested to open it. It opens 10.30am-5pm. You need to bring a swimming hat, it is €5 per person. It was quite cold. Showers in bedroom were the best showers ever 🚿 The bed is made everyday and we had a large bed so cosy. There is a mini fridge in the press also. There are alarms in every room so make sure you close the balcony door and turn off lights. Staff is very helpful and rang us taxis. A taxi to old town is around €4, and taxi to Zoomarine is around €12. It has a bar also opens at 6pm and music only on Sundays from 6pm. Very happy with our stay and would defo recommend it and it is on our list to stay here again 😁 Thank you Hotel De Cerro stay for an amazing stay!! 😊

Steve Hamilton

Love it! Second time here and will be back again. Lovely old-fashioned hotel, brilliant staff and great facilities. We just thoroughly enjoy our stays here.

Tony Webster

My Wife and I spent 10 nights in this lovely hotel. Bedrooms are a little dated, bur more on the traditional taste, TV, air conditioning unit, safe at 2 euros a night. A lovely balcony with a sea view, only down side it was on the top floor, but great view. Breakfast - Breakfast is served to you, you choose what you want from full English, continental and cereals, also comes with a lovely bread and pastries basket, all fresh. All served in a civilised manner and cuts down on waste. Sometimes a little wait, when it's busy. Staff - absolutely fantastic, helpful and always happy to help, especially the staff around the pool/ Breakfast area. Location - Great and only 10 minutes walk. However...... short cut is two very steep hills and a set of long steps at the end then another quite steep hill into the Old Town Square. The other option is the longer route, but still quite steep and possibly difficult for the elderly and people with mobility issues. Plenty of supermarkets around the hotel, approximately the strip or New Town is a good 40 minutes walk away, but plenty of bars and cafes on en-route. We would definitely stay in this hotel again. Good rules that keep it what it is, which I enjoyed. Unfortunately the British are terrible inkeeping with the rules,they let us down. The snack bar is reasonably priced with plenty of choice. We both had a great time. Thank you.

Eimhin de Piorraí

Amazing staff, helpful and pleasant. Location provides great walking distance to the Marina, Old Town and beach. Roughly 45 minutes from Faro Airport by taxi, roughly €20-35 on Bolt.

Donald Harvey

This was a very unique property that had many surprises! While the age of the property was apparent, this added a distinctly Portuguese element to our stay. We were there two nights and I am glad we were. I was not immediately taken with the property but as we explored and became more familiar it's unique charm became known. The food and beverage service and STAFF were OUTSTANDING! The Portuguese know what hospitality and friendliness mean and make guests feel warm and always welcome. The location was very convenient to the charms and waterfront of Lagos and offered access to both tourist and private areas of Lagos. I would definitely stay again!

Gihan Joshua

I stayed here as a solo traveler in Feb 2025 after completing the Fisherman's Trail hike. This hotel is well located right outside the old town area of Lagos, and a short walk to the marina and the city bus terminal. This four star hotel is starting to show signs of its age, but in a very charming and elegant way. The sweeping staircase at the lobby entrance was a nice sight. I didn't use the pool or spa area due to weather, but they looked nice. The bar and common seating areas were great - I especially enjoyed the library and the indoor communal fireplace each evening. Staff could not have been more kind and had the utmost professionalism. The breakfast was very good and had a variety of dishes to choose from. My room was clean, spacious and comfortable. Good wifi and good hot water pressure in the shower. There was a small balcony that was pleasant to sit on in the mornings. I had an excellent stay here. Highly recommended, and I would absolutely stay again.

J z

The hotel is exceptionally cost-effective during the winter months, offering excellent value for those looking to enjoy a comfortable stay without breaking the bank. It’s easy to imagine that this hotel will experience a significant influx of guests during the peak season, as its extensive amenities and prime location make it a top choice for travelers. The hotel spans a vast area, encompassing multiple buildings that are thoughtfully laid out across beautifully landscaped grounds, giving the entire property the feel of a serene hotel nestled within a lush garden. Visitors can wander along numerous winding paths, each leading to different corners of the hotel, revealing hidden gems and scenic spots to explore. The facilities provided at the hotel are comprehensive and well-maintained, ensuring that guests have everything they need to enjoy a seamless and stress-free stay. One of the standout features of the hotel is its free breakfast, which consistently impresses guests with its variety and quality. The spread includes a rich selection of dishes, offering both international favorites and local delicacies, allowing guests to sample the flavors of the region. Whether you're starting your day with a hearty meal or a light snack, the breakfast options cater to every taste and preference. The room itself is somewhat compact, offering just enough space for basic amenities and a comfortable stay, though it may feel a bit tight for those who prefer more spacious accommodations. The corridor leading to the room has a slightly dim ambiance, with lighting that could use some improvement to create a brighter, more welcoming atmosphere. While the overall design of the space has its charm, some areas could benefit from a little maintenance. The wall coverings show signs of wear and tear, with certain spots needing repairs or a fresh coat of paint to restore their original appearance. Additionally, the carpets in both the room and corridor have some stains and spots that would benefit from a thorough cleaning to ensure they look their best. Overall, while the space provides a functional place to stay, some attention to these details would greatly enhance the comfort and visual appeal of the hotel.

Jack Silber

The hotel is well located. It has the atmosphere of a bygone era - in a good way. It's an absolute maze to get around, but to me that only added to its charm. I liked the indoor pool, gymnasium, and sauna. Being January I didn't tackle the outdoor pool but it looked inviting. The public areas and our room were very clean. They could have tried a bit harder in the breakfast department. Two mornings in a row the eggs, bacon, sausages, in fact everything, was stone cold. The only thing that was warm were the glasses for the cold juices. On the third day I didn't even try, I just ordered an omelette. Overall, it's quite a good hotel, albeit somewhat frayed around the edges,

Matthew Zakrzewski

We stayed here for our Honeymoon and they staff and hotel was great! They upgraded us to a larger room and left us a bed covered in rose petals and swan blankets. They also brought us some champagne on our first night (another wonderful surprise). The buffet breakfast had so many choices of food and was something we looked forward to every morning. A nice walk to the old city but lovely along the water. Would stay again!

Robert Gilbert

Excellent position, close to the strip and a decent supermarket but an easy walk to the town centre. Staff are very helpful and the room is cleaned daily. Breakfast is available, but must be booked the night before. It seems to be a buffet with a hot breakfast included but we didn't use it so can't comment on the quality. There is a really good bakery nearby which serves coffee, toasties and a wide selection of cakes. Although we didn't use the hotel bar, it was very popular with other residents. If you fancy a night in, the TV package is excellent. I addition to the British ones there are several Portuguese film channels which are in English with portuguese subtitles. Really enjoyed our stay here and would be happy to return.

David Ward

Rooms are quite large. In a 1 bedroom apartment, beds are ok, balcony mid sized, has a table and a couple of chairs. Kitchen isn't the best, fridge doesn't have a freezer compartment and looks well aged. Only 2 hobs and a microwave. There's a toaster and a kettle, that the maid disinfected with very strong disinfectant! Pretty well situated around 500 metres from the strip with a few bars and restaurants near. Pool and sunbathing area are decent, snack bar is OK with a happy hour between 5-7pm, beers are €2 then Breakfast isn't the best with most of the food being just warm, they will microwave it for you. Overall, not the best and not the worst.

Robert Yarrow

Been to tropical sol for several years. Still clean, friendly. Pool bar is excellent, good food and good place to meet up with fellow guests, and the staff are the best.

Emma birkett

Really good value. Huge apartments with large pool area. Very clean and well maintained though furnishings a bit dated. Staff are all friendly and helpful. Great location.

padraic scully

Nice apartments. Very spacious and clean.little outdated but still nice.Staff friendly and very helpful. Great snack bar by the pool and reasonable prices.

Jennifer

Positives: spacious, clean, well equipped with kitchen, bathroom and large living room. Good location. Nice grounds. Quiet. Negatives: We stayed 3 days and were only given one towel each. No room cleaning or replenishing of supplies. The water took over 10 minutes to get warm. The beds were super uncomfortable, we both had trouble sleeping and woke up with sore backs. The front desk wasn't staffed 24 hours.

Mitch Sprague

Excellent location for a visit to the region. Rooms have a bit of wear but nothing that takes away from the comfort and enjoyment of the stay. Staff are super friendly and provided lots of information on things we might like to do and available tours. Recommended place to stay.

Joan Corr

Beautiful hotel. Rooms excellent and very clean. Staff very efficient and friendly. Nice and quiet. About a 15 min walk from the marina but nice pit stop at the Link and drink on the way. A bit hilly so not for the feint hearted. Very safe place to stay.

Maria xyz

The apartment was nice, clean but a bit dated. The food was very disappointing. We ate breakfast and dinner but would not recommend it. The staff were lovely. The grounds are well kept, and the area is very quiet.

Joe Koerner

Don't choose this place unless you love to be set back to 1990ies !! Huge Resort with 137 apartments. Location is upscale, quiet on a hill but the apartments are orginally from 1990. NOTHING changed (kitchen with 2 stove system, flatscreen TV 30cm, This was for years around 30-45€, now early 2025 (low season) they charge 80-100€ without having changed anything - justr doubled rates. This is no value anymore: complete ripp-off - stay away!

Georgia Greenfield

I would give AP Cabanas hotel 5* but unfortunately our room flooded whilst we were staying there. We stayed June 2024 and found the staff to be great. Food was lovely and the hotel itself was nice. One of the members of staff noticed the leak from outside our room and it had gone through the floor and out into the main reception area 😱 they made us back our stuff up and move to a different room and kindly gave us a bottle of something and a fruit platter to say sorry. The local cabanas beach is beautiful and the eco boats were a fun ride! Rooftop pool is lovely and the bar as well

Thu Nga N

We have enjoyed our stay here. They gave every woman a flower the next morning after our arrival. The room is clean and well presented. The staff is friendly, polite and helpful. On my husband's birthday, he got a bottle of champagne, a chocolate cake and a note with beautiful wishes, that were a nice surprise to us, when we returned to the hotel late at night from a trip. Drinks were well made. I paid for some that are not free included on the menu. The Grill bar and Rio restaurant serve tasty food as well. Plenty of snaks, fruits, drinks during the day by the pool. A good pianist played live at breakfast on 2 days of our stay. There was live music on one evening: a singer and a guitarist performed about 3-4 hours The central restaurant is in a good location that you can have a romantic dinner in the sunset. Good place for appropriate price.

Mary Tyers

Excellent yoga / Pilates classes on a wet day led by Anna. Food good. Weather v variable with done rainy days. Still enjoyed our 12 day stay

Isabel Klennert

Beautiful setting and very nice rooms. Facilities are great. However the food is extremely disappointing. Luckily we didn’t do all-inclusive, and only had breakfast as well as trying lunch at the Grill. If you enjoy food that comes from frozen, from a can or full of preservatives maybe you’ll enjoy the food. The coffee is terrible, there is one machine you eventually find with actual real coffee beans that is half decent. The scrambled eggs are dry and crumbly, I don’t even know if it’s real eggs. Nothing seems to be homemade, it looks and tastes like it comes out of a box from the freezer of a supermarket, and not even the good kind. I think you’re far better off spending the money eating out in town. The staff is friendly although I get the idea that no one really knows what they’re doing, it doesn’t seem like anyone is in charge, resulting in tables that aren’t set and guests trying to ask for knives and forks. I also don’t understand why you would be playing music through speakers in the hallways outside the rooms until 10pm? The price quality ratio in terms of August prices is really not worth it.

Michael Johnson

**Review: AP Cabanas Beach & Nature** Having not travelled abroad since before the pandemic, I was understandably apprehensive about taking a trip. However, my stay at AP Cabanas Beach & Nature turned out to be a pleasant surprise. The cleanliness of the place and the cheerful, helpful staff were noteworthy. The room was clean and met our needs adequately. The pools were quite cold, and the main pool was often taken over by seagulls, resembling a bird bath more than a swimming pool. Luckily, the indoor pool in the spa area made up for it. We had the spa to ourselves most of the time, which was absolutely amazing! The food at AP Cabanas Beach & Nature was good, though it could have been better. Being a fish lover, I enjoyed fish dishes every night. However, the meat was tough, and as a result, I found myself sticking to a pescatarian diet throughout the stay. I'll just add that the pianist at breakfast was lovely, but one evening during dinner, I swear they were playing rave music! You should have seen the faces of some diners. The staff were friendly and went out of their way to help organise trips to town, the beach, and the shopping mall, which was very convenient. The only downside was the bar staff, who seemed to need more training, in my opinion. Despite these minor issues, we had a wonderful time, especially as it was our first trip to Portugal. This all-inclusive holiday at AP Cabanas Beach & Nature has definitely encouraged us to consider more adventures in the future.

Ali Hassan

We booked two rooms in October, traveling with family. The rooms were comfortable and spacious. The two bedroom rooms are good for families. We did have an issue with the AC not working and we had to escalate it to the management who did not respond to us until we pressed and noted that the AC needed parts that were not available. We had to press for a change in rooms after initially the hotel insisted that they were fully booked. It seemed a bit weird that they would be resistant to that and expected better communication and management. Overall the location and facilities are pretty great. The pools good and the place is walkable to attractions. The hotel lobby was kind enough to guide us to parking close by the camping area where it was 1€ only. Weirdly though we were allocated rooms on different areas of the hotel and would expect rooms to be together especially when booked together. It was a 5 minute walk from one room to the other!!

Stella Corrêa

I gave a 3star review considering the nice staff. This is far from a 4-star hotel. The building is old and not well maintained. Our room smelled like mold, the AC unit in the bedroom was faulty and didn’t have a remote. No sound-proof whatsoever. We heard people in the hall and the cars/buses from the street as if they were inside. It’s frustrating to pay their price only to get this level of comfort. Not to mention breakfast. I was not terrible, but it’s not even good coffee in these places anymore. Just a big and noise coffee machine making instant coffee hot for you. We booked here after we decided to get an extra night in Lagos. For the same price, we had a great stay in an apartment. Reviews are important in that sense. I wouldn’t stay here again.

Jessica Hix

We've just finished our weeks stay here and were so impressed, the location is perfect, the apartments are spacious and clean and the pools are lovely. There's plenty of choice at breakfast and the staff are also very friendly and helpful especially the Brazilian guy at the snack bar. We honestly cannot fault this place and will definitely be back.

Alice Lang

The hotel is nice - a bit run down in areas but not terrible. My main issue was the lack of vegan options at breakfast, despite informing the hotel of this weeks before we arrived. Is it so hard to have oat/soy milk out for vegan or even lactose intolerant people to use? Would it be so hard to have a coconut/soy yogurt? Yes you could get oat milk if you ask, but having to wait ages whilst everyone else got on with their breakfast was frustrating, and the hot food options for vegans or even vegetarians was rubbish. It's 2024, there are plenty of people who don't eat meat or drink dairy products, especially in a place like Lagos - please work on this.

Jack van den Berg-Hider

Although the hotel is in a very good location, conveniently close to Lagos and the beaches, I felt it fell short in several areas. While the reception is pleasant, the rest of the hotel feels somewhat dated and doesn’t resemble the photos provided. The rooms, though nice, feel rather empty. If you’re going to offer a fridge, coffee machine, and kettle, it would be ideal to provide a sink as well. I wasn’t comfortable filling my water bottle in the bathroom sink, especially as it didn’t fit properly underneath. Additionally, it seemed odd to offer fresh towels daily but not provide clean mugs. The pool area, while attractive from a distance, was less appealing up close. The decking could benefit from repairs, and a general sweep would improve the space. My biggest issue was with the breakfast, which offered very limited options for vegans. This was particularly disappointing as I had contacted the hotel weeks in advance via email and Facebook Messenger to inquire about the availability of vegan options such as yoghurt. Unfortunately, my requests were ignored. A simple improvement could be clearer labelling; while the cold meats and cheeses were marked with allergens, other items like bread and cereals were not. Why not? At the same time it wouldn’t be difficult to include vegan alternatives such as plant-based milks, yoghurts, or butter (similar to their system with gluten free bread) While vegan milk was available, you had to request it, which was frustrating when staff weren’t always readily available. Overall it was an OK stay, but I felt short changed compared to other guests considering the limited breakfast options.

Jason Wassermann

The hotel is relatively small and very friendly. All of the staff were welcoming and whilst out of town away from the marina the area is pleasantly quiet and handy for golf courses. The rooms are relatively spacious and the pool facing balconies nice. Avoid the ground floor rooms especially 011 as they are noisy and close to the reception / bar area.

Skye Shadez

It's a great hotel for a family situated in a nice, quiet neighborhood just opposite the Hilton. A nice hotel overall, clean rooms and decent breakfast but not many choices. The pool is a bit small but the rooms are spacious. The rooms do need an upgrade, everything works but just need a bit of a new touch. Parking is not an issue, plenty of parking outside of the hotel, the hotel itself has parking area but it's always full. One of the staff, Pedro made our day. He's super friendly, helpful and enthusiastic. Love his energy!!

Simona J

Such a lovely hotel, with amazing staff and food was the best! Staff was so attentive, very clean room, had an issue with aircon but maintenance was at our room within minutes and offered another room if we wanted. Will definitely be back just for food alone! 100% recommend.

Gareth Chapman

Beautiful hotel, staff and food - excellent!! A little too far from the marina to walk but free shuttle bus a few times daily from the Hilton opposite. Would advise car hire for maximum flexibility.

Julie Brown

Hotel, staff and food were wonderful. Location quiet which suited us. There is a shuttle bus to the Marina but it is on a limited schedule. Would definitely go again.

Julie Holland

We stayed in a self catering apartment. Decent size. Bathroom, kitchen and a bedroom/sitting room. Daily cleaning available. Hotel about 15 minutes away from the beach. Within a 5 minute walk of the Strip, which wasn't our cup of tea. Very tacky, even in March!! We preferred walking to Old Town Albufeira, though this was very commercialised and geared up for British tourists. I would definitely stay at this hotel again. Would stay in an apartment again too. A Lidl supermarket close by to stock up on essentials. Hotel has a restaurant, bar, indoor and outdoor pools.

Questy33

A very nice hotel, self-catering rooms were excellent. It has a daily cleaning service, with a lovely lady who is very efficient. It has a massive outdoor pool, and the gardens are well maintained. It has the usual bars & restaurant facilities. The bartender David is nice & friendly & will look after you.

Dorz O'Connell

Thank you fir a lovely stay in your lovely hotel. You were so friendly from the beginning . The hotel is amazing absolutely clean . The room and Balcony was massive very modern and the service was delightful. A stones throw from the new town . The spa and was amazing. Thank you Anna for the fantastic reflexology tou did you are a true professional it worked . The restaurant were great for the evening will definitely be visiting Vila Petra again. This was the holiday we needed. 🙏🏾💛

David Ross

Staff were absolutely fantastic! Pool rules quite strict and prices not the cheapest round the pool, but couldn't fault the staff. Very helpful, very professional and couldn't do enough to make our stay an enjoyable one. Location not the best, but 5 minute walk to the strip and 10 minute taxi to the old town and beach.

Stephen Warren

Mixed experience at the hotel. On entrance and initial stay the hotel, staff and amenities were on point. The cocktails and bar snacks were very tasty. Unfortunately (and a known problem by the staff) was the significant damp issue we had in our room and subsequently all our clothes. Regardless of us attempting to ventilate the toon with the doors open or using the AC, having no extractor fan in the bathroom meant that our clothes were significantly damp. My recommendation is to make this known to the guests prior to and give recommendations on how best to mitigate this.

Manmath Kulkarni

We loved our stay at Aparthotel Alfagar. This resort has all the facilities like kids club, baby sitting facilities, indoor and outdoor swimming pools, small water slides, cafeteria, private beach. Entire resort was very clean and tidy with maintenance staff regularly cleaning the facilities. You can maximise the comfort and the value with breakfast and dinner included. Highly recommended!!

전수연

Great for family with kids. The beach is close, and there’s an indoor swimming pool, though not very big. The breakfast was great, nice variety. The breakfast restaurant was not very big, but the staff are efficient and friendly. The room was spacious and clean. They clean the room 5 days a week and change towels 3 times a week. During the first 2 days our room was not cleaned and we don’t know why. The heating didn’t work when we arrived, but someone came and fixed it quickly. The kitchen is fully equipped. All in all, recommend this hotel!

Serveh Sadeghi

Big and very clean rooms with all required kitchen tools and appliances. good breakfast. Indoor pool, also a covered warm pool that can be used during winter. Things that could be improved: the laundry room not so equipped and expensive compared to regular laundromat. We ate at the restaurant once and the food was not so good.

Erika Cevallos

Family friendly all and all!!! Entertainment and pools for every kind of weather. As Portugal coast seems to have a fluctuating rain season they made sure to have several temperated and covered pools. Several restaurants with live entertainment, walking distance beach. Water parks, arcade games, Spa and more. We didn't get bored. Only down side was the trails and zip lines where closed during our visit. Overall very happy.

Maria Jose Serres-Rouse

Outstanding family holiday resort, far beyond expectations. The quality of everything is higher that what we anticipated by the pictures, the rooms are fantastic, very well equipped, the restaurants have delicious food and every night is a different theme. Great night functions for all family. The staff at the reception couldn’t be more helpful and friendly. This is our first time and definitely is not the last. Everyone we talked to are extremely happy with the hotel, some have come multiple times and they love it. Our daughter have said many times: “This is paradise”… we completely agreed.

Frank Hayes

Very clean and central although beach a good walk away. Rooms have all you will need for self catering. It's a pity they don't have a drying rail attached to balcony wall as its very unsightly all the towels etc hanging over the rails. Wi fi was fast and reliable. Staff cleaning each day. Ample restaurants nearby catering for all diets.

Orla Balfe

Arrived late at night with no booking. Unfortunately our other accommodation was so poor we could not stay. The staff was so helpful and lovely , luckily there was a room for the night. Hotel is very clean, bedroom was spotless, bed is very comfy, pool area is also very clean and I seen maintenance men taking care of the area. Good facilities, indoor heated pool and Jacuzzi and gym. Ended up staying for the remainder of our holiday. Stayed in a studio apartment for 2 nights then a one bed apartment for 3. This was due to booking so late and it would not be the case normally. Personally preferred the studio as it was slightly more modern however both where absolutely perfect. AC very good in both rooms and all you need in the room, cooker, microwave, utensils etc. Can not praise the staff enough everyone we had dealt with was so lovely snd helpful.

Lozo Russo

Currently staying at this hotel and my experience so far has been awful. There was guests in the pool at 6:30 one morning screaming and shouting waking me and my wife up. These same guests were then at the pool later in the day discussing explicitly their antics of the night before (with girls they brought back) they were also taking dr*gs by the poolside. I notified the staff of this going’s on but to no avail. There are currently guests blaring music at 9pm and the staff are doing nothing about this. The staff have no respect for the guests. I will not be returning

Derek Ray

This is my second time staying here. New management which is very obvious with very friendly staff. No complaints from me. The room was spotless and very comfortable beds. Will definitely stay here again. Particular thank you to the reception staff. They couldn’t have been more friendly and helpful

Ailbhe Feeney

Lovely stay here, i really enjoyed the atmosphere. There was noise at night but that's to be expected in Albufeira. The pool was pure perfection, rooms cleaned daily and i found the staff were helpful whenever needed. Very good location wise, near lots of lovely food establishments and enjoyed the stay here thoroughly. Would highly recommend for all ages, very family friendly but also lovely for just a girls getaway. The bar by the pool was lovely, food available and drinks all able to be dropped down to you as you lounge. No card machine working at times but could pay with cash. Really enjoyed this hotel

Marta Z

The service at this hotel is fantastic. Animators, reception staff, restaurant staff, bar staff and cleaning service are smiling, friendly, helpful and caring people. The animation guy always greeted us nicely (also in Polish), which was lovely. We thank you very much for this and send you warm regards. The waiters and waitresses also always greeted us friendly and asked if we were okay. You can see that the hotel employees are very nice. That's why we felt at home there. We spent a wonderful 2 weeks and we already miss it, even though we just got back. The hotel is located in a beautiful, romantic area, right next to the Atlantic Ocean. We highly recommend staying here. Portugal is a wonderful country with wonderful people. Thank you for everything, we send greetings from Poland and wish you all the best!

Sammy Felfel

I have waited a little while to write this post, as I wanted to reflect and not write this post in haste. AP Victoria is a lovely hotel with great family rooms, the staff are polite and helpful and the food is great. Where the hotel lets itself down is, it feels overcrowded, this is evident at meals times when you have to queue for meals and for drinks, it's OK at a Macdonalds drive through, but not at a four star hotel. To finish on a positive, the kids' entertainment was fantastic and if you like lively this is the place to go.

Alicja Zbrońska

We stayed for a week it was amazing. Hotel is quite small, quiet perfect for Holidays. I was here with a 6year old, and still there were animations and games Just for a kid. Amazing. Special thanks for Joao Paixao who made this stay wondeful for my kid, mini disco was a hit every Time! Thank you Joao! We will come back for sure, alredy miss you and yours games!!

Ricki Inkson

Hi we are currently staying at the resort as booked through you at the moment. We have not had a great stay at the moment. We arrived on Sunday 9th September the receptionist was brilliant very easy check in. However we went to have a meal at teatime. Most of the puddings had labels on them telling us allergiens on them. However one didn't I asked to confirm the server didn't know and went to get the chef they confirmed that it didn't have nuts in. I had taken a mouthful and had to spit it out as it had nuts. My tongue instantly swelled up and I knew it was wrong. I spent most the night on the toilet throwing up and also other end which is all part of the reaction to this. My husband spent thr whole night staying awake to check I was OK I was that exhausted after it I fell asleep but he wasn't comfortable sleeping incase anything happened. My husband spoke to the manager last night and we heard nothing back. He went back down and they said that the manager wasn't available until 9am next day. He then went down next day at 8.45 and spoke to the manager he came back up and we sat in room. Still having heard nothing by 1pm he went back down and spoke to the receptionist again. They said to us that we had 2 offers and that was that the chef would cook specifically only for us or take us down to b and b. We opted for b and b as I don't wish to chance this again. However I will not even chance the breakfast. We have been promised a refund for this but then told we had to contact you to get this. I feel paying for breakfast is unfair as I will.not chance this either. I have been unable to leave the room the whole day as I really don't feel well enough to go out and tomorrow we will go out and eat out if I feel better. This is costing us more money than it should and how ill I have been has not been nice. I understand that there may be a language barrier but surely they should have allergiens properly looked after. This holiday is now ruined and I will never want to come back here. Yesterday we couldn't fault Pedro on reception however today we have had to chase him. I wish we could afford to move hotels or fly home now as this is not nice. The room was not that nice either for a 4 ⭐️ hotel am starting to think that we are in a air b&b

Oracle__

Rooms nice for 3/4 star Services by main members of staff lovely but there was one rude Asian guy that spoilt the whole experience Location beautiful

Nic Douglas

Excellent service, great location and nice rooms. The rooms are all positioned within a long corridor which looks a little like an airport, but once you get in they are spacious, well appointed and clean. Showers are fab, there is a coffee machine and fridge (we had deluxe rooms). Breakfast is great - everything you’d expect and more. Hot & cold options, with waffles etc. The only gripe is that there’s only one coffee machine which is slow and created a queue. It’s a short walk into Tavira, and the rooms have balconies which is nice. The spa is nice, with a sauna and steam room. The pool is tiny however. You need to buy a swimming cap to enter (€5) and pay a €10 deposit for towels.

Andrew Lawson

We stayed 5 nights when the weather wasn’t great. We found the staff were all so friendly and welcoming - the housekeepers looked to change the rooms when you put the sign out and the restaurant staff were all attentive. Outdoor pool and bar would be great in nicer weather and the indoor pool, sauna, steam room and gym were all great and included in the price. Breakfast was first class and dinner in the roof top restaurant was also very good - we’d suggest some home made desserts to make it exceptional. Definitely recommend especially as Tavira town is just 5/10 mins walk.

Filipa Jervis

The hotel has a nice design and is well located. The rooms are small and the housekeeping wasn’t good. The room wasn’t properly cleaned. The rooftop restaurant / bar is really nice and the crew is very, very attentive.

V MR

I recently visited the cocktail bar at the Maria Nova Lounge Hotel in Tavira, and it was a fantastic experience! The bar itself is chic and comfortable, with a stylish ambiance that perfectly complements the hotel's modern vibe. But what truly stood out was the bartender. Friendly, attentive, and genuinely passionate about his craft, he made us feel right at home from the moment we arrived. Not only did he help us choose the perfect drinks based on our tastes, but he also shared insights about the cocktails, the ingredients, and a few local favorites, adding a personal touch that elevated the whole experience. Having someone so knowledgeable and enthusiastic behind the bar truly made a difference—his warmth and expertise turned our evening into a memorable one. If you’re in Tavira, I highly recommend stopping by the Maria Nova Lounge Hotel's cocktail bar on the 4th floor. With service like this, the experience easily deserves a 5-star rating!

Margaret Lismore

We have stayed at this hotel many times, and can say that each time it has been pleasant. Unfortunately on this occassion (22 Feb - 27th Feb 2025)my wife took very ill on last day of holiday. As our flight wasn't until 8pm the following day, I enquired about paying extra for a late check out so at least she could be comfortable and have some privacy. Given the time of year which is low season I thought this, request could be accommodated. Unfortunately this was not the case and little empathy was shown towards my wife's situation. Although our stay was good, this has left a sour taste, and we would think twice about staying again.

Samantha Goldup

We love this waterpark! It was our second year in the Algarve and we had to go back to this waterpark! We booked our tickets online and got to the park half an hour before opening - there was already a queue to get in which was huge by 10am, but lots of entry gates and everyone was in very quickly. Although it was very busy, it never felt overcrowded. Got straight on some rides first thing, queues got longer but didn't have to wait too long (we did avoid a couple of slides that looked slower). Absolute favourite is the roller coaster, queue always quick, and a great ride that was worth the wait, we went on it 5 times! My children also enjoyed the scarier slides, like the ones that looked vertical, I'm sure 6 year olds wouldn't be allowed on in England! Burgers at lunch time were actually decently priced and really good quality. Will definitely be coming again!

Roger Maier

A fun place to go even in winter as it is quiet so no waiting for the slides. On the downside there are a limited number of things to do. Especially in our case as my daughter is 11 so couldn't go into the spa section. She also couldn't reach the handles for the adventure pool. Beware that there are extra charges for a locker as well as for the aerial challenge section €5. Overall a good experience but there are definitely things they could do to improve value during the winter months.

quadfly360

Adult and 2 kids aged 11 and 9. Absolutely brilliant time. Had to get there early like 9am so you had pick of the best spots so set up shop for the day. Found a nice wee spot in a corner under a tree and one of the water slides. Everyone seems to have had a small beach shelter or umbrella. Bring your own food or just use the facilities. We did both. Small snacks and water followed later by a burger or hotdog. 10euro each that includes chip/drink. Very nice I must say. Regarding the rides we powered through the big rides first. Queues weren't so bad. About 30-40min max. Mostly sheltered but a small umbrella can be handy. You'll just have to go back up and retrieve. We all wore water shoes throughout the day as its handier and the ground gets so hot. We loved the main pool and smaller one which people were able to dive in one end. Have a dip and walk about. Nice. Well worth the money and I thought the young staff did well. Very strict on height restriction so make sure.

Aaron Smith

Fantastic couple of days, went in at opening time on both days mid way through June, queues are always likely on the big rides, but they move quick and staff know what there doing. Food stands were sparse, but the ones which were open were reasonable prices. Didn’t seem to bother most the others there, but walking around barefoot on the concrete floors got a little hot underfoot, suggest taking a cheap set of sandals, ones you don’t mind loosing. Every ride reds you to leave them at the bottom of the steps ;) Plenty of sunbeds around the place, but lots of people just leave towels on the grass areas ;)

Rebecca Parkinson

I visited the indoor Waterpark with my family and friends and we had an amazing time! The changing facilities were very clean, the showers are spacious with room for you to also get changed inside them. There is a large communal area inside the changing room where you can get changed and leave some of your no valuable belongings also. There are lockers available for a fee which is to be paid in cash on arrival. The swimming area is great and very spacious with many pools and slides to enjoy. There is a large spa which can also be accessed as part of your entry fee. This is a great place to relax! We will definitely be visiting again the next time we are in Portugal.

Cave “Maddy” Man

It's a great location right in the center of town. Super convenient. Great spa facilities. Clean unit. It's not modern but it doesn't matter because of other good things make up for it. Great staff. I came to this hotel/resort unit last year and I chose to come back again this year. I have a timeshare unit so I don't know what the hotel rooms look like. But overall a very pleasant stay.

claire walker

UK half term Oct break. Pool fab but like an ice bath. Wrong time of year to enjoy it, good indoor pool, apart from the charge to buy hats. Great location. Room very dated including bathroom with a shower that doesn’t drain well (Didn’t tell the staff, probably should have) Staff lovely. Good breakfast.

Bogdan Protopopescu

I am already a regular visitor at this hotel on and off season. I love it for the location, the pools and the spa. The rooms need a refresh and and either warm heater for drying swim suits and balconies need hangers for clothes. Other than this this is a great experience.

Chris McSorley

Had a wonderful stay at Christmas. The staff went above and beyond. Massive shout out to Pericles Alcantara who made our stay unforgettable with his welcoming personality. Would highly recommend.

Victoria Wade

Lovely hotel, wasn't too busy at the pool either. Very close to shops and food, not too far from the beach. We were there for my partners 30th birthday, and room service had left us a bottle of wine and some cake as a birthday gift! Very sweet. Only reason we've given 4* for service is there were one or two interactions with a slightly rude receptionist, but for the most part staff were great!!

Hannah C

We recently stayed at this 4-star hotel for a family holiday, and overall, it was a fantastic experience. From the moment we arrived, the hospitality was exceptional. We got there earlier than check-in time, and while they weren’t obligated to accommodate us, they kindly gave us a call as soon as a room became available—a thoughtful touch that started our holiday on the right note. The staff at this hotel are outstanding—friendly, welcoming, and always ready to help. A special mention goes to the kids’ club team, who truly deserve recognition. They work long hours, yet their energy and enthusiasm never waver. They did an amazing job keeping the children entertained, and their dedication was clear to see. As for the hotel itself, it is spotless—and I mean spotless! Housekeeping was excellent, with our room cleaned and refreshed daily. The pool was also well-maintained, and the kids had a great time. The only downside was that the slides and kiddie area were closed for renovations, which was a little disappointing, but we understand these things need to be done. One of the absolute highlights of our trip was the beach, which is just a stone’s throw away. It’s a breathtaking spot with soft golden sand and the most beautiful little cave. Hidden within it is a passage leading to another secluded beach—a true hidden gem. The whole scene is picture-perfect, making it an ideal place to relax and soak in the natural beauty. The only aspect that could be improved is the food. While some meals were lovely, others were a bit underwhelming. It wasn’t bad, but it wasn’t consistently great either. That said, the overall experience was fantastic, and I would absolutely recommend this hotel to anyone looking for a quiet, peaceful getaway. The service, cleanliness, and family-friendly atmosphere make it a great choice for a relaxing holiday. Plus, with that stunning beach just moments away, it’s the perfect destination for making unforgettable memories.

Jane Chaplin

Really enjoyed my stay here in 2023. The only reason I gave 3 stars for service is because I didn't required anything from the team there, the rooms were regularly cleaned to a high standard though. The location is a little out of the way but there is a great road train service which runs regularly until later into the night

Sweta Rathod

Overall, it was an amazing experience. The rooms are very nice and clean, and the staff are very friendly and helpful. They are very accommodating regarding food as well, there are plenty of options for everyone - which I found helpful as I am a vegetarian. Would definitely recommend!

Amy Carr

Just coming back from a week's stay, hotel and lovely with welcoming staff. Filipa was outstanding and made sure to come and say hello to us, kids entertainment was fantastic Catalina took Ferne under her wing and really put the fun in kids club. Food was lovely and always something to eat. They even have food once the restaurant is shut from 10pm-7am in the morning. Location is wonderful and has some of the best beaches here. If you want to see different sites we recommend a Uber as they are really cheap. Thank you 🙏🏼

sophie walsh

This hotel was absolutely prefect great location for family's hotel is spotless I don't know how they keep it so clean it's massive and so many guest staying, not much around outside of the hotel very quite location but you don't need to leave they have everything you need within the hotel prefect for family vacation great value for money staff where so friendly. The only down fall i could see was the beds weren't very comfortable very hard but over all great experience. Me and partner went with our daughter in October prefect time I think still very hot but not overly busy just right. Loads to do within the resort it was our first family hotel and the bar has been set fairly high 😊

Kaur Kang

Review of a Disappointing First Day at NAU Salgados Palm Village, Albufeira Our first day at NAU Salgados Palm Village has been a major disappointment, to say the least. We are a family of 16, including several children who were excited for a relaxing and fun holiday. Sadly, it’s been anything but. Restaurant Reservations & Dining One of our biggest frustrations has been the dining arrangements. We were told reservations were needed for every meal! As we are such a large group this means 6 bookings three times a day! They had no interest in assisting with this process! When we finally got seated, they wouldn’t even accommodate our group together, forcing us to sit at separate tables. The lack of proper signage on the food (we are vegetarian/ allergies) and staff not knowing themselves has meant we have had to have be cautious and eat very little. Amenities Misleading The photos and information provided about the hotel were incredibly misleading. We expected facilities like a pool room, an arcade, a spa, and an indoor swimming pool, as clearly shown in the promotional materials. None of these were present! This was especially disappointing for the kids, who were eager to swim, but discovered there wasn’t even an indoor pool. Why are they showing photos of amenities they don’t have!!! Apparently it’s because their sister hotel (a 15 minute drive away) has them, at an extra cost! No Common Area or Lobby There is also nowhere to sit indoors. We were surprised to find there’s no proper lobby or communal space inside the hotel where our group could relax together. It’s bizarre that a hotel of this size and standard lacks basic indoor areas to gather. Live Entertainment Not As Expected We were looking forward to concerts and live entertainment, which seemed to be a highlight of the hotel. However, there is no information given On entertainment and it is not of a standard to match a 4star hotel! Shuttle Service Issues Adding to the frustration, there was no clear information provided about the shuttle service. We expected to be able to explore the area more easily, but the hotel failed to provide any guidance on how to access the shuttle. Nightmare Check-In The experience started on the wrong foot with a chaotic and poorly managed check-in process. The staff seemed overwhelmed, and it took far longer than expected to get settled. Overall, our group—especially the kids—are hugely disappointed with the first day here. We will be meeting with the manager tomorrow to discuss these issues, and we’re hoping she can still turn things around and salvage what’s left of our holiday. Right now, this has been far from the experience we were promised and expected. Would not give them even 1 star, 0 star review from us!!!

Martyn Taylor

Unbelievable hotel! The layout and ground are amazing and the room (2 adults 3 kids) was absolutely massive! The balcony is the full length and almost a waste given how big! The food and service was 2nd to none and a nice touch i have not seen elsewhere is the full list of cocktails kids can have but obviously without the alcohol.

Dawn Thankachan

Pros: This resort is great especially considering it's only rated as a 4 star! Good value for money. Food was amazing throughout the week. There is isn't a lot of food choices but this meant all the food was tasty. There were wood fire pizzas and barbeques were actual on top of coal. All the rooms were clean, spacious and housekeeping was good. Lots of swimming pool so it didn't feel crowded which was great. Lots of choices of drinks, and all were mostly nice although sometimes inconsistent, Cons Limited number of staff, it would be great to have more staff around the place. In the dining rooms was enough, but would be good to have more staff around the place. Idea of reserving table is inconvenient because it's neant to be a relaxing holiday, not spending time reserving as you may not always know when you might be feeling hungry. Having said that, whenever we forgot, no issues getting table 20€ deposit for towel is a bit too much Beach is around 20 mins away and at night, there is no light on the path.

Filipe Guedes

I recently stayed at this apartment from August 3rd to August 10th, and overall, my experience was mixed. Firstly, the apartment had a noticeable unpleasant smell that persisted throughout my stay. It was quite off-putting and made the living conditions less than comfortable. Additionally, the apartment itself is in dire need of a refurbishment. The facilities felt outdated, and it was evident that the place hasn't seen any significant upgrades in quite some time. On a more positive note, the pools were good. They were clean, and provided a refreshing escape from the heat. This was definitely the highlight of the stay and made up for some of the other shortcomings. However, the food was another disappointment. It did not meet my expectations in terms of taste or quality. Given the price point, I was expecting much better. The quality-price ratio was below my expectations, and I felt that I did not get good value for my money. The need for booking the restaurant for a specific hour was another disappointmen. In conclusion, while the pools were great, the poor smell, need for refurbishment, and subpar food quality made the stay less enjoyable than I had hoped. I wouldn't recommend this place unless improvements are made.

Matthew Curtis

Hello We went for a golf trip. We were told transfers were at 18.45. They never arrived. We had to pay for our own taxi back. We went back to reception to complain to find out the transfers were at 17.45. They told us the wrong time. They wouldn't give us the money back for their **** up. No aircon. We were told that we couldn't switch rooms as they were full. The place was half empty. Breakfast opened at 07.00. We were that at 07.05 most days. The food was cold. It was a nice location and the golf course there is fantastic. I will not be going back.

Millie Woods

Came home from Portugal today. I would give 5 stars but it just felt like there was something missing. The staff were absolutely amazing, we had some problems in the room such as the shower coming out the bottom so bathroom was flooding every time we showered and the desk lamp was a flickering a bit when we put it on however we told reception and they had someone fix this right away. My issue was just how dated the Decor was especially in the lobby. However this did not effect the stay. All I would say is if you want a quiet holiday for a weekend away this would be great as I feel that that’s all you need to get everything done! Unless you want to travel out of the area. The views are amazing! Was very lucky to be high up and in the middle so amazing views every day.

Stuart Lawson

Pretty good hotel, not quite (but almost) up to the standard of a 4-star hotel that we have stayed in with Jet2. No tea or coffee making facilities in the room. Some furnishings (the minibar fridge, for example) were a bit tired. Otherwise, a pleasant place and I would stay there again. Great location for the town. Most balconies had a decent view of either the Marina or the sea and over to Albufeira. Pool and lounge areas immaculate. All staff are hard working, keeping on top of things. Breakfast time can be pretty busy and we had to queue for a short while a couple of times, but it wasn't long, they got you sat down efficiently.

Gareth Woolfenden

Great value hotel. Booked a late get away and was impressed how good the service was. The hotel was very clean and tidy. Had a nice surprise when they left a birthday cake and bottle of wine in the room on my birthday, nice touch.

Mark -

We shared a standard room. It’s was very small. The view was good and the location excellent, however the rooms are tired and need updating

midnightmottainai

Great hotel in a great location. Bars, shops and restaurants are only a short walk away along the beautiful marina. Furthermore, all the staff and the entertainment team were so friendly and helpful.

JUD BRYARS

At a wonderful vacation even though it was during the wintertime, there is an amazing view From almost every part of the hotel and spa, we enjoyed a couple's massage that was amazing and worth every Euro. There are many places to sun and look at the gorgeous. Views up-and-down the beach and many wonderful activities in the area, including wonderful restaurants to eat at. And lots of sun and fun.The place itself is very clean.The people are very respectful and it really is a four star Hotel and Spa!

Liubov Shperova

Pros: * The dinner options were excellent, offering a wide variety of dishes, particularly fish and vegetables. * The service in the restaurant was great. * The hotel’s proximity to the beach was very convenient. * Room cleaning was consistently thorough. * Thoughtful Christmas gifts were provided for both children and adults. Cons: * Unfortunately, my friend encountered BEDBUGS in her room, which caused multiple bites on her face and shoulders. When reported to the reception, the response was that it might have been due to a previous guest. This explanation did not inspire confidence in the hotel’s hygiene standards. The only resolution offered was moving her to a different room, with no additional compensation. * All beverages, including water, had to be purchased separately. Furthermore, guests were not allowed to bring their own water bottles into the restaurant. I truly believe that for a 4-star hotel, this should not be a case. * The rooms were generally outdated, with old furniture, carpets, and wardrobes. In my room, the toilet was broken and required multiple calls to reception before it was fixed during the whole our stay. Additionally, the amenities provided were minimal for a 4-star hotel, offering only basic green/black tea and instant coffee (same for the restaurant). * They also included the charge for the drinks that we didn’t purchase into the check-out bills. Please check carefully!

Sabine Munshi

The hotel is in an amazing location. Service is super friendly and very good. Front desk as well as wait staff. Rooms are very clean and quiet. You can hear the ocean waves if you are facing the front (pool ocean side). It was a shame the window was so small when you could have a huge window to bring in more light and view. The rooms are a little dated but very clean and comfortable. Service at the bar and the restaurant was very nice. The food was ok. I enjoyed the fresh fruit and the fresh eggs for breakfast (and the fresh fish and meats for dinner). Breakfast and dinner was buffet. The coffee for breakfast was not great. But they are serving so many people so I guess it is to be expected. There is also an Italian restaurant that is open for lunch and dinner.

marian burns

May I say that I’ve stayed here many times and have never been disappointed. The staff in general work very hard and keep standards very high. Often after breakfast I sit in the foyer and love to people watch but it also gives me an opportunity to watch the staff as well. In particular I would like to give a mention to the lovely Raphael and Pedro Esteves.. both are exceptional at what they do. Thank you so much for your service and it is always greatly appreciated.

Rebecca Noymer Matulsky

We stayed here recently on our honeymoon and was such a wonderful choice! The resort has so many features and amenities and the staff is very accommodating. Loved being able to walk to the pool, beach, town, and restaurants. Beautiful views!

Mihai Caliman

Great hotel, stayed in hotel February 2025 rooms are big enough to stay with family , staff are very friendly and polite . Free parking around the hotel. The indoor swimming pool and jacuzzi were also nice , no limits. Cleanliness in rooms was a bit disappointing, when we visited it was not busy season , I can't imagine in summer... Be prepared to pay 100€ deposit cash or bank transfer. If you pay with card you will get it back after check out in 1-2 days . This location is close to all amenities . No doubt of choosing again if I visit Albufeira.

Kristián Kovalský

Overall great hotel, big room, good location, free parking around the hotel, every member of staff was very nice. The indoor swimming pool and jacuzzi were also nice. The only slight letdown was a bit basic food selection for breakfast and only instant coffee was included.

Bernard Mc Carthy

Absolutely beautiful hotel located 5 mins from the main strip. The heated pool is a blessing for when the weather is cold. This is my second time here and I can definitely say I will be back

Steve Wake

Having arrived after travelling since the early hours I was informed that I had to come back at 4pm for a room, then I had to pay 100 euros deposit in case I damaged the room during my stay. Advertised a gym but informed I have to pay 7 euros a day to use it oh and was not allowed to look at said gym because people were in there. I would not come back to this hotel or recommend it.

Neville Willer

This firstly isn't a 4*, do not use this place! The reception staff were all rude, and the spa you pay separately but isn't worth it. The rooms were cold and no heating, wife slept under AC. Also rooms had black mould. We wasn't offered anything and had to fight to get another room, this didn't have mould but still disgusting pics to show!

Inês Jácome

The Hotel is well situated in a quiet area and next to the beach. Has direct access to the sand. The food is delicious and in large quantities. The hotel has several swimming pools and quiet one for adults only with a fantastic view. The staff is very friendly and helpful. Hotel director Carlos Marim is tireless and very accessible. I was organizing an event with around 300 people and everything went very well.

Durgesh Teli

We had an amazing experience !! The hotel staff was incredibly friendly and helpful! They welcomed us with a glass of sparkling wine, an amazing one I must admit! The room was spacious, with a very comfortable bed and an amazing view of the sea! The kids loved it thanks to the animation team, always had an different activities for the kids!! We also enjoyed the pool for the growth and the beach near !! And the village was stunning!! Definitely we are coming back!!!!

Binod Pariyar

Pestana Blue is a modern, stylish hotel perfect for both couples and groups. During my November stay with a large group, we enjoyed spacious rooms, great pool areas, and good food. While the staff was friendly, service could be slow at times, especially when the hotel was busy. Overall, it was a comfortable and enjoyable stay.

Lillian Katiza

Beautiful experience in a lovely hotel and beautiful views. We arrived after midnight on our first night but they had left us food in our room. Staff were friendly and more than willing to help out with anything. Special mention to Fago and Ines for going above and beyond. The bottle of sparkling wine on our final night was an added bonus. Don't usually go to the same hotel twice but will be returning here in the very near future.

Gerry Espinola (Ger)

The staff were absolutely amazing, friendly, warm and very welcoming. The facilities and services were very good but the staff made our experience better than 5 stars. In particular, Andrea who was working as a host at the buffet, she was so lovely to talk to and we were quite excited to interact with her whenever she was working. She made us feel at home, which led me and my partner to enjoy our stay better.

Sandeep Sidhu

A great stay for families. Pros - lovely spacious and clean apartments, incredible selection of food and drink, perfect entertainment for little ones, really attentive and personable staff. Only a short walk from both beaches (10 mins) and lots of shops nearby. Cons - literally the only con is that the children's entertainment starts a little late. Kids disco is at 8pm and then shows/movies at 9pm. Would highly recommend :)

Ashley Clayton

Such a nice place to stay we have booked to go back. Staff are great, food was really nice, variety and flavour which made a big difference compared to other hotels.

Marilie Strydom

The location is really close to great beaches and the old town. The staff were so friendly and really went above and beyond to make our stay special. The food was good and they prevent people from hogging the pool loungers, so there is always one available any time of day. I will definitely be back and can highly recommend 3HB Clube Humbria to anyone!

Rachel Tabberer

Hotel is perfect for families, spotlessly clean large rooms, food is very varied even for vegetarians, staff are all so helpful pool is large and waterslides fun for kids. Near a nice beach with good walks.

Claudia Le Blanc

We had a wonderful 5 night stay at the 3HB Clube Humbria with our 7 month old baby. The staff were so friendly, helpful and attentive to both us and especially our baby. The resort was spotlessly clean with plenty of food/drink options available throughout the day. We really enjoyed our stay and want to say a big thanks to all the staff - you were amazing.

Dominic Saul

Booked the hotel as part of a golf package. Great transfers from the hotel to the Dom Pedro golf courses, which were 10-15 minutes away. The hotel room was clean and comfortable. The location of the hotel was good for access to the Marina area and the beach. The pool was a good size with plenty of room around it with enough sun loungers that it was easy to find a space. Good bar to service the pool area. Very happy overall and would definitely use the hotel again for another trip.

Keith

From the moment we arrived the staff were helpful. Nothing was too much trouble, even opening the gym up early for me each morning. The rooms were clean and tidy and cleaned each day without any fuss. The location of the pool to the hotel amenities was perfect and the gym well sited next to the pool. The long and sandy beach is really close, no more than a 2-3 minute stroll and from there a stroll along the beach front to the lively Marina - for more shopping! Looking forward to returning next year. Thank you for a great stay.

Nick Garavini

This was our second visit to this hotel, the first being for our honeymoon in 1999. Whilst the rooms are somewhat dated (still some of the same room and bathroom fittings from when we first visited) this should not detract from what is a wonderfully located and appointed hotel. Firstly, all of the staff were attentive and friendly and nothing was too much trouble. When they found out it was our silver anniversary visit, we received a surprise bottle of fizz and chocolate covered strawberries. A really nice gesture. The best aspect of this hotel is the gardens to the rear. Plenty of space for both sun seekers and those preferring the shade. Always enough sun loungers and thankfully no early morning rush to reserve beds is necessary. Location wise, this place is perfectly situated. Close to the beach and marina but far enough that you can't hear the music etc. From the late night bars. Breakfast offering was excellent with something for every taste.

David Perkin

Hotel was ideal for our group of 4 golfers. The hotel was well situated close to bars and restaurants. The hotel itself was clean and well kept. The pool area was clean and tidy with plenty of loungers. Breakfast buffet was well stock with loads of selection from cooked breakfast, fresh fruit, cereal and pastries. The only negative was that our room was not ready to check into at 2:00pm as was agreed. However this was not the end of the world and the hotel provided us with some drinks tokens as a good will gesture. But overall we all had a good stay.

Siobhan Mcmullan

Dated rooms. Coffee machine replaced twice. Bathroom leaks everywhere. No drawers for clothes. Small room. Pool area dirty, glasses and rubbish left lying all day.

Bento

Big rooms but everything about the hotel is a bit outdated. It’s clean and everything works but it’s ripe for a good remodel. Staff are very nice. Breakfast was not great but certainly not bad either. 15 min walk from beach and there’s a free shuttle bus too.

Kate Byrne

This hotel is a business style hotel and not comfortable enough for a holiday. The spa is very basic in design but the staff are excellent. Wonderful treatments. The pool area is nice but cramped. You have to go to the bar to order food and drink and then they will bring your food poolside. It takes AGES. The pool is not heated and therefore it was ice cold in August! The rooms are sparse and more like you would find in a business hotel. The beds are rock hard. Nice views though. Room service staff are very helpful. The beach is a nice walk away. There is a free shuttle. However, you have to pay to use the hotel sun beds which I found rather odd. No food and drink service provided at the beach. You have to walk quite far to buy water etc or bring it with you. The hotel is very clean and the staff are good but I wouldn’t stay again for a holiday. I think a short visit or business then it’s fine.......underwhelmed

Robert Garbacz

Room was huge ,beds are comfy,big and clean bathroom. Breakfast was delicious.

Alexander

Shuttle to the beach and the friendly reception staff makes it worth the money. The gym wasn't up to my expectations - not for weightlifting. The swimming pool area and garden are beautiful. The food choice at breakfast was sufficient . Rooms are big. BUT the cleaning maids are very loud in the corridor and disturbed our sleep couple of times early in the morning - this is why we will not go back. The cleaning maids do not understand that the guests are here to relax and to rest and they make a lot of noise outside the room.

Alain Guggenheim

I write this review from the perspective from a 5 star hotel, where I expect just an extraordinary and flawless stay: - the management and service is miserable, we were not treated as guest but just as paying money machines - none of the staff speaks english (which is rediculous for a 5 star hotel), to order a lunch becomes a challenge - the Kids Club was closed (because the supervisor was sick) without any further engagement from the the management to hire a deputy. The reason to come here was based on this Kids Club for our son, so as it was closed, the whole stay became pointless. The management did not care at all - the breakfast is maximal 3 star level, always the same food from a normal supermarket. Nothing special, same as in an Ibis Hotel - the rooms are very small without sea view - the pool is very large and nice to relax, but nothing more - the gym and sauna are very small - the food what you see on the pictures doesn't exist - in general, the pictures are not reflecting at all what you get Overall, the hotel deserve 3-4 (hotel) stars for the fascilites and 3 stars for the food and maybe 2 stars for the service. I cannot recommend at all.

Paige Stewart

We went here for our frist holiday with our baby girl in September, absolutely amazing hotel. Great staff so friendly and great with my daughter inside and outside the hotel, great entertainment for her at night mini disco. Amazing food and lovely beach literally 10min walk. We loved it, had an amazing time. Was sad to leave. Perfect for your friend holiday with the little one, highly recommended ♡

Tommy McNeal

I really enjoyed my stay at The Guarana. The rooms are a little dated but still Very nice. The service is excellent I have never seen such dedication by staff anywhere I have been. Every member of staff works extremely hard in every area. It didn't matter what time I looked out my window I saw someone working or cleaning around the hotel, and I mean anytime like 4 in the morning. Guy out there with a torch cleaning the pool. I can only give 5 stars as that's as high as it goes but service is 10 out of 10 in every area. The manager works really hard and sets high standards for his staff and they match it. Well done.

H. Tugca Sener

Great staff at the reception. You start with the most friendly and warm welcoming ever. They were very clear in telling us the details and we found a plate of sweets and champagne in our room to celebrate our honeymoon. There is always an open buffet available at any time until 23.30 but the best dinner is available at the pre-reserved restaurants, also included in the all inclusive package. Entertainment staff and bar tenders are also very friendly and willing to accommodate your requests to the best of their availability. We have booked a room with sea view and it was definitely worth it. One missing thing is a kettle in rooms, which would make the sea view even better. Coffee can be difficult to find at the restaurants after breakfast time but not impossible. We will definitely come here again, probably with a bigger group of friends.

Gianni Di Meo

Nice stay overall, food was better than I expected, all staff very friendly whether it be in reception or in the restaurants. Not the best view from the room but maybe better located as had a child so maybe better than facing the pools. Can imagine the restaurants quite chaotic in the summer in peak months but wouldn’t come during these times.

Bibek Paudel

Just got back from a 5 days stay. Can mostly echo other great reviews about this place so will only focus on minor areas of improvements. 1) Main entrance/lounge area could maybe do with an addition of a small refreshments area to relax with a drink than having to go to pool bar or the main restaurant for a drink. 2) Secondly, the pillows! What is going on? Beds (including the sofa bed) were comfy however the pillows were a massive let down! We requested extra pair as soon as we entered the room which were promptly delivered however even doubling up was not comfortable. Every other hotels we've stayed at, pillows are generally the same comfortable ones so maybe the management could focus on getting these swapped out. 3) Lastly, vast arrays of cocktails available but maybe getting the bartenders to mix it rather than using a machine to dispense maybe add more quality/taste to the drink. Apart from the above, the friendlyness of the staff, quality of the food (5*) and cleanliness of the stay means we look forward to visiting this place again! 😊

Christine Dymond

Lovely hotel. Rooms spacious and well presented and maintained. Staff were wonderful and helpful. Location good but not ideal if you have mobility issues as it’s a long walk down hill to beach area and restaurants and even longer back. You need those restaurants as the hotel restaurant is far from good which is such a shame as the rest is brilliant . Breakfast was excellent across the board with lots of choice. Pool area is well planned and quiet. Pool small but adequate if a slight chilly to get into but worth the effort.

Joelle Hibbert

Thoroughly enjoyed my stay! Peaceful accommodation. Well maintained. Professional and mostly pleasant staff. Clean room. Pleasant smelling halls. Lovely pool area and satisfying breakfast. The beach and a shopping area are a close walk away. Great value for money! The main downside, is that the bus to downtown Lagos left infrequently, however this can be solved with a taxi. Overall, I was very satisfied :)

Arts&Trusts

We visited this hotel from 24th July - 27th July 2024. The hotel has recently been undergoing some improvements and this has aided in making it feel like a 4 star hotel. Pros Breakfast was great - lots of choices such as hot food, cereal, pastries, fruits, cheeses and meats. Also lots of choices of hot drinks from the machine and cold drinks such as juices. Pool - the swimming pool and loungers didn't get too busy and were very relaxing to be around. There is a heated pool and a larger pool but both were extremely cold. There are also lots of soft chairs in the bar area/ sofa type chairs to relax on as well as a paddle board court. Room - the room was better than we expected and was clean and modern. The shower was really good and we enjoyed having a balcony. Each room comes with a TV, fridge and safe. Although we had twin beds, they were pushed together to feel like a double bed. Hotel - all of the staff were friendly and helped us when we needed it. The hotel looks beautiful and the makeover has added to the feel. Our rooms were cleaned daily and we were given a bottle of water on the first day. We went with the bed and breakfast option but there is a pool bar to order food and you can eat in the hotel's restaurant on an evening if you wish but this is an a la carte menu and it's the same every night. We got to the hotel at 12 but we weren't allowed to check in until 3pm. Reception looked after our bags for us and we went and explored the town until we could check in. You are given a set of towels for the loungers but will be charged if you lose these but you can swap them for fresh ones each day. Location - the hotel is located in a great spot. It is at the top of a hill but if you are ok with walking, this is fine. It was a 6 minute walk to the beach and town and there are plenty of shops and restaurants. If you are into your fitness or running, there are plenty of roads to run around and explore (as long as you have the correct running shoes) Cons: Gym and spa - We were told via two websites and our 3rd party booking, that the new gym and spa would be ready by 6th July. However, we rang the hotel just before we went and were told they would not be ready. This was one of the main reasons we decided to go with this hotel so this was very disappointing. I understand that work can go over the deadline, but the websites should have reflected this and not advertised it as ready. If you are going later in the year, I am sure the gym and spa will be lovely but unfortunately, we missed out. No iron or ironing board - I asked for an iron / ironing board for the room but was told they would have to find it. As a 4 star hotel, I think each room should have their own. After ten minutes, an iron was brought to me but I was told they couldn't find the ironing board so I had to use a desk to iron my clothes which wasn't ideal at all. Overall, we really enjoyed our stay here and would have stayed longer. Praia da luz is absolutely beautiful and we fell in love with it. We will definitely be returning to Portugal and we would visit this hotel again. Thank you so much for your accomodation.

Kylie Belnap

Such a perfect find for our trip! There were beds for all three of us in one room! The hotel is gorgeous! The location is splendid - away from the business of Lagos, but closer enough for a quick drive. The staff were fantastic, kind and extremely helpful! Loved loved loved it here!

Bastien Bonnet

The hotel is very nice, good looking, beautiful pool and yard, nice room. Personal was nice and breakfast was good. Two major downsides: the staff wasn’t able to provide us with a double bed whereas this is a couple’s reservation. Even after asking to change, we were told that this was impossible. Second one is, on top of the bed issue, the lack of other kinds of services which results in this hotel failing to comply with 4 star standards. Namely, we arrived with highly loaded bikes and heavy bags, that are hard to carry by hand (ie when not loaded on the bike). There was no help provided to carry them to our room, we were not even given a trolley to do it ourselves. The garage of the bike was some kind of dodgy storeroom which clients are not even allowed to access from the hotel (we had to go outside again and walk 50m) and it was absolutely full with any kind of seemingly abandoned objects. It was hard to park the bikes there and again we weren’t given any help. Again, the hotel is very nice but clearly does not comply with 4 star hotel standings where the service should be impeccable and staff really helpful. This is a 3 star hotel max.

JB25

The hotel looks nice from the outside and when you aren’t paying attention properly but when you look a bit deeper the cracks become obvious. First thing first, there is a stagnant water feature in the lobby and a number of the pools are closed. The rooms have very few electrical outlets with only one in my bedroom. There is no A/C in any of the rooms of the hotel which is crazy and no fans to replace the lack of Air conditioning. The pillows are very uncomfortable and the sheets have stains. The breakfast provided was laughably bad with cold neglected scrambled eggs that looked like they had been reused from and previous day and very bitter pineapple juice. The water provided at breakfast was bizarrely acidic like it was mixed with vodka or the glasses had been washed with bleach. Upon arriving at the hotel within 10 minutes we were offered the sale of Heroin which has never been something I have been offered before let alone so casually in front of the staff at reception. Another couple of men a few days later offered to sell me cocaine and multiple drug dealers freely walk around the hotel and its grounds and are known to and regularly communicate with members of staff. This is unacceptable in any establishment let alone a supposed ‘4 star rated’ hotel with children and families around in full few of the employees. There is a single small and very old elevator in a very dirty corridor surrounded by cleaning equipment and old appliances. We regularly took the stairs out of fear of getting stuck or worse. We told them there were 3 of us staying in one room but were only provided with 2 single beds and they stated we would be charged extra for them to make up a third for us. The only source of joy you will receive from the ‘cheerful’ Balaia plaza hotel will be when you check out and leave the place.

António Oliveira

A lie. This place is not worth a single star. Cockroaches in the rooms, falling ceilings, ripped sofas, dirty sheets, used pillows, we even had to ask the reception for new towels. The room smelled unbearably of tobacco. The worst of everything. Don't be fooled by the photos they post

Francisco Costa

The place is dirty, has cockroaches all over the place, ants in the bathroom, hair over the bed and dirty windows. The manager should have never start a business like this if he doesn't know the importance of the higiene in hotels. This place doesn't represent Portugal at it's best

Molly Suart (Molly)

My mother and I stayed a week at this hotel for a leisure holiday in June of 2019. Once we arrived at the hotel we were rudely greeted by the receptionist who was an older woman, she clearly didn’t care or provided much help. Once we entered our apartment we noticed a sewage smell but didn’t think much of it. We noticed gurgling noises coming from the bathroom, found it strange but again didn’t take much notice. My mother was cleaning the bath/shower before going to take a shower but heard a gurgling noise and suddenly brown stuff came flushing out of the drain hole. To put it simply sewage came up our drain into the bath/shower, the smell was horrendous and we couldn’t shower for our remaining days. We brought it to the attention of staff but nothing was done. I would provide pictures but it’s too gruesome to show. We also ran into the issue of all of our valuables getting locked in the safe but the manager came up and helped us with that issue. There was some lovely staff here during, only for that one receptionist. The hotel is also quite far from the strip. We were not happy with our stay, these issues did affect our holiday. I would not recommend staying here at all. Please avoid at all costs!!

Capricorn One

Terrible spot. AC not working, lifts not working, no interest in upkeeping hotel to modern standards. Had photos but strangely I can’t upload them?

Sheila Fitzpatrick

We just returned from a wonderful stay at this hotel. From the start we had a great experience. Right on the beach with the sound of the sea in your room (make sure to book a sea view). We got upgraded to an executive suite which was really appreciated and the extra seating area in the room made all the difference. Breakfast was good with a good selection - would have loved an omelete station. There were a lot of older people there (seems Saga do an All Inclusive deal here) but they knew how to enjoy themselves. Seating are in the bar overlooks the beach and it was lovely to watch the sunset with a glass of wine (bar closes at 23.00 - so hotel was very quiet and relaxed. Would definitely stay again. Staff very very pleasant and helpful on reception.

Starasia Starr

Absolutely perfect location. Amazing views from the window. Great breakfast. Comfortable bed. Very clean. Attentive, friendly staff. My only complaint is that the bathroom really needed to be updated in appearance. Everything was in working order, and the shower pressure was good, but it is not as good-looking as the rest of the room. Still that is a minor point because who will stay in their room in this gorgeous location!!

Kristofer Baumgartner

The hotel rooms could use some updating, but if you're spending enough time in your room to care, you're doing it wrong. There couldn't possibly be a better location - very nice pool that goes right on the beach. The restaurants are very nice too, but we're admittedly easy to please. The front desk staff were very helpful and pleasant.

Sue Skipper

Right on the beach and I paid for a sea view, although expensive at €32 a night it was worth it for 2 weeks. Breakfast good, only had one Dinner and Evening Meal every night, food not to my taste and not always (most of the time) not hot. Room was OK, but was left a few times with towels with holes in. Overall OK. Reception staff lovely.

Muness CHARARA

Great location with amazing sea views, and beach access. Very good English breakfast offered. Rooms are pretty old, though, the place needs renovation. Good place if you're spending less time in the room and if your stay is more about beach and sunlight

Zoe Cowan

We stayed for 10 days, adult and 1 year old. Staff are all amazing. We did bed and breakfast - selection was amazing, everyday fresh eggs in 4 different forms, options for different pancakes (oat milk and cow's milk). Cleaning staff were polite and kind as well. Bar staff were amazing with the little one, due to it not being extremely busy there were supportive and caring with my little one as well. Different food and drinks options are not too expensive on the lunch menu. Could not recommend this place enough. Location across the road from the beach, easy access to buses to different locations and also walkable for those able to Alvor and Portimão as well. Helpful with any recommendations needed. I WILL be returning and have already recommended to other people.

Patricia Honour

The excellent service and friendliness is the positive we will remember about this hotel. Other positives ... our room, comfortable and very well maintained. Outside areas, average though good service for snacks and drinks at lunch time. Another positive was the cleanliness of all areas. Negatives, in our opinion ... the restaurant. While the food was good and the dishes varied and interesting, we really had trouble enjoying our meals because every dish was cold. The other negative regarding the restaurant was actually no fault of the hotel but many of the people we were dining with! Sad to say but appropriate dress for dinner, , eating habits and manners were sorely lacking. During our 10-day stay we rarely enjoyed our meals as the atmosphere and noise was like dining in a canteen. Based on the excellent reviews, perhaps we expected too much.

NJ MOM

Perfect location! Great hotel, great service! Steps to incredible beach with amazing views! Don’t eat at restaurant on the beach (can’t remember the name but is literally on the beach) almost ruined our vacation… entire family sick for days.

David Holley

Review based on a 7 night stay, half-board at the end of September 2024. This is a great hotel located in a very convenient location in Portimão. There are plenty of shops, restaurants and bars nearby. The fantastic beach has lots of restaurants all connected with a boardwalk which made getting around the beach area very easy. There is a gentle incline down to the beach from the front of the hotel with a drop of ~30 metres but most other points of access to the beach around the town involve using steps so the hotel is well located regarding beach access. The taxi rank is also around the corner for visits further afield. The staff were very friendly and helpful and were on hand for anything needed during our stay. The only observation was the service around the pool area for drinks orders was a little lacking at times but this is a very minor issue. The food during our stay was excellent with plenty of choice. The rooms and shared areas were always clean. The bed was a little hard for our liking but this is a personal preference and the hotel did provide a mattress topper which helped. Overall, we had a fantastic stay here and would definitely stay again in the future.

Nick Morris

As a previous user of their Spa, my experience was pretty underwhelming. The location is perfect and the staff is very friendly and helpful. The pool, snacks and cocktails were also very good. However, I found the beds, couches and chairs all very uncomfortable. And our bathroom always had a strange sewer smell. Although there was a huge variety of food at breakfast, it didn't have much flavor.