Wang Hei Leung
Great service. They use WhatsApp to chat with staff (0800-0000) and for all requests. They will send you the staff even at very late at night. The separate building is great with washing machine etc though the neither the washing machine nor dish washer was working. Hotel is happy to offer alternative resolution.
Tonnes of restaurants and shops just around the corner. Very accessible. The pub across the road is a bit too noisy til after midnight. We are fine with it but I am sure not everyone can bear.
The Google maps is a bit off though. And the swimming pool entrance may take some time to find out. No changing room in the pool as in renovation.
Carmine Ciriello
Loved our long-term stay in our 2 bedroom apartment. Everything was smooth for us, including the functionality of the kitchen, wifi, and lots of great balconies. Our request to repair a patio door was done very quickly. The mattresses are a bit worn down and should probably be changed. The location is fantastic, with lots of walkable options in all directions. Be aware that the apartments are in different buildings and are very different to each other (ex: some are newly renovated, some don't have balconies, etc.).
L M
This was one of the worst hotel experiences I’ve ever had. Upon arrival, they tried to charge us a €300 per person deposit, and the fee seemed to change randomly depending on their mood. The rooms were not cleaned daily, and we didn’t even receive fresh towels. Outside the hotel, the grounds were a mess—there were smashed glass bottles and rubbish everywhere. To top it off, there were no sun loungers by the pool, making it impossible to relax.
When we checked out, they charged us €150 per person for a small bit of makeup on the towels, claiming it was “damaged property.” The reception staff were incredibly rude and unhelpful.
I definitely wouldn’t recommend staying here. There are plenty of other lovely hotels nearby with much friendlier staff and better facilities. Don’t waste your money here!
Sophie M
Really don't understand these negative reviews!!! We visited as a family of 4 with my husbands parents and had a wonderful time! The apartments are so modern and clean, perfect location, friendly and helpful staff and very very spacious! We had a 3 bed apartment, it has two balconies, an ensuite, a main bathroom, lounge and kitchen. Such great value! Would definitely recommend! Only £30 deposit for families, I think the visitors who have been charged huge deposits and hen and stag dos that the hotel is trying to deter from coming to stay!
Myriam Carama
Very nice hotel. The king bed was super comfortable. We had a room with a view of the ocean. There were robes and slippers for our use. The breakfast was super! So many choices and fresh! We also had dinner there a couple of times. Everything was perfect: food and service! Excellent staff at the front desk, they were willing to help with anything. There is a beach restaurant a few minutes and a few steps away.
My Booking
