Tejharpal Singh
I stayed here with my family for 5 nights and absolutely loved it. It was made really memorable by the staff that work here , from the entertainment team, kitchen staff, maids , reception the list goes on.
It was like being looked after by a big happy family.
My only negative was the fact that the room AC is centrally controlled and one cannot adjust it to a preferred temperature, nor can the hotel staff set it individually. They do have fans in each room but these are something out of 1930s Morocco, the fan moved more than the air it circulated !
Tom
Not really one to do reviews but had an amazing time at the hotel with family, to where I even extended the stay .
Can’t fault the staff, was always welcoming and helpful especially at restaurants and reception.
Rooms were spot on had a nice vibe to them, cleaners were lovely. Gym was good with the sauna got a decent work out in everyday.
Entertainment throughout the day and night gave a lot of life. Entertainment team in the day who are speaking 2,3,4 different languages effortlessly bringing everyone together. Special mention to Barbara who does seem like the heart and soul for the entertainment. Laura also brilliant whilst we was there 🤌
Holly Evans
We have just returned from 7 nights all inclusive at this hotel.
Wow!! 🤩 I’ve never been to a hotel that is so clean, tidy, well staffed and such a brilliant stay.
Food absolutely brilliant, so much variety! Always fully stocked and love the touch of being shown to your table even though it’s a buffet. We didn’t get to try the other two restaurants as we didn’t book in time but they looked lovely too. A huge thing we loved was the buffet snack bar open from 12pm. Loads of fresh salads, baguettes, pizza, chips everything you could want and suited all of us.
Drinks were brilliant - although the cocktails are from a machine they were still lovely and they had specials on each day too.
It is a very busy hotel but queues go quickly and honestly it was so clean and tidy the whole time.
Rooms perfect - they are warm at night. I believe the aircon isn’t turned on until May. Keeping the fan going all night did the trick for us though.
Our only feedback would be to please move the family rooms from above the entertainment. It is very loud for a 4 year old, she went to bed around 9.30/10 each night but was kept up until after the music finished gone 11. We asked to move on the second day and the reception team were fantastic and even though the hotel was really busy, they had a new room for us within the hour. Once we had moved to the new room, we could still hear it and did keep us awake but our daughter slept. Our old room was 215 and our new room was 139 for reference.
The feedback is that the pools are all cold. They are - however even in April it’s only cold when you first get in. The small kids pool on the terrace was perfect for our 4 year old to safely play and was lovely to see the pools being tested regularly and update in the temperatures.
Honestly, brilliant hotel. The bedroom location for families is our only negative and it wouldn’t stop us staying again! We would just request a different part of the hotel.
We can’t wait to come back.
Adam P
My partner, 18 month old and myself visited in June 2024 was such a great holiday that we’ve booked again for June 2025.
Transfer from the airport seemed quicker than the time quoted, on arrival the hotel reception staff were very welcoming. Our room had nice views across the pools, was clean and had everything we needed. There was a nice mix of pools from a larger main pool with swim up bar (activities take place in there), a smaller/quieter pool, then two shallow pools for little ones, we had no issue finding loungers near the pools that suited us. They were clean and tested regularly (as we saw hotel staff often take readings).
Highlights-
Food choices - really fresh, the main stays remained but additions changed daily. We looked forward to each meal to see what different food there was. We ate every meal while on this holiday at the hotel.
Staff - all that we interacted with were polite, helpful and seemed happy to be working there.
Cleanliness- aside from the obvious with the rooms cleaned daily the outside areas around the pool were deep cleaned every day with water readings taken/checked.
Location - near a lovely old fishing village, much quieter than Albuferia but only about a 10 taxi ride away. Near Vilamoura which is a bit more of a luxury golf area. Some nice walks, beaches and little shops near by.
All in all, we could not find any fault in this hotel…so booked again for 2025.
Dawn
What a lovely hotel . So clean , food was great , staff were amazing and so friendly . Just a great hotel ...for me the only downside was it's location. There is nothing to do in the amediate location so either a bus ride or taxi or car hire is needed , all are available.
My Booking
