Clube Albufeira

Janine Winkler

We are truly disappointed with this hotel. At first, it seemed promising, but our experience quickly turned negative. Our room was not cleaned on several days, even after repeatedly asking at reception. Every day we had to go there at least twice to request fresh towels and toilet paper — and almost every time we were met with unfriendly attitudes. It’s unacceptable to have to beg for basic necessities in a supposed 4-star hotel. There were never any towels available at the pool, and the staff’s response was simply, “Not my problem.” We have never experienced such poor service before. On top of that, we were served a spoiled tomato in the restaurant — a serious hygiene and quality issue. The mattresses are terrible — you can feel the metal springs through them, and sleeping on the floor would honestly have been more comfortable. Restful sleep was impossible. The hotel itself might have potential, but with such poor service, lack of cleanliness, disrespectful staff, and awful beds, it is nowhere near a 4-star standard. Unfortunately, we can only give one star. Very disappointing and definitely not recommended.

Roshini Schroeder Ma Nithyananda Sevika

Great location with 4 pools and villas with well stocked kitchens. The restaurants on site are a great plus although I wish there were vegan options. Casa Azul was a great restaurant for an evening where no one would deliver and the pizza was great. Would definitely stay again with our larger family.

Shane Bowen

We had a very enjoyable stay at Clube Albufeira. The apartment was a very decent size for 5 people. 2 bedrooms and a sofa bed all made for us when we arrived. One of the bedrooms had an en suite which meant we all did not have to share one bathroom. Lots of choice at the resort between pools, restaurants and activities (mini golf, football field etc.) There is a mini market on site that does fresh bread every morning which was lovely. We did our own breakfast in the apartment as it’s very easy to cook for yourself. A bit outside Old Town but taxi only cost €5. We really enjoyed the restaurant Casa Azul on site. Food was delicious, service was great. Pablo (head manager) was so accommodating. He managed to squeeze us in the first night we arrived even though we did not have a booking and it was very busy. We went another 2 nights during our stay as it was so good. Overall, I know this place gets some negative reviews, but we found to have a very enjoyable and pleasant time.

Lucca Banchiago

Decent place to stay in items of location. Good rooms however the check in check out times are absurd. Arrived after a long flight around 12 noon only to be told can’t check in for another 5 hours at 5pm. Very disappointing. And the checkout is at 10am which seems way too early.

heather baker

We stayed here from August 15th for 10 nights. On arrival, we were told we could use the pools until check-in, which was a nice touch. Unfortunately, when we finally checked in, the apartment was nothing like what we expected. It was dirty and unhygienic — food residue and mold in the fridge, stains on the walls, and generally grimy. The wardrobes were covered in thick dust and clearly hadn’t been wiped down in a very long time. The beds were extremely uncomfortable, and instead of a proper double bed, there were two completely separate single beds. The air conditioning barely worked. Housekeeping did come in, but never did a proper clean. The biggest disappointment was the attitude of the staff at reception and in the restaurants. They were dismissive and unhelpful, often telling us to wait days for the manager to resolve things. At one point, we were told the manager wasn’t available until Monday, only to find out later she had been on site all along. Restaurant service was also very slow (40 minutes for two toasties on the first day), and the staff were rude on several occasions. That said, when we finally met with the manager, she was absolutely amazing. She listened to our concerns, apologized sincerely, and upgraded us to a much nicer apartment for the last four nights of our stay, with complimentary breakfast included. The new apartment was beautiful and showed what the standard should be. We still had to spend six nights in a dirty, uncomfortable apartment, which really put a damper on our holiday, but we are grateful to the manager for going out of her way to try and make things right. A few notes for others: • The complex is very large — if your apartment isn’t poolside, expect a fair bit of walking. We knew this beforehand, but some might find it inconvenient. • The pools and grounds are nice, but the overall service and upkeep in the apartments can be very hit-and-miss. In summary, this was a disappointing stay overall, saved only by the professionalism and kindness of the manager in the final days.