Luna Hotel da Oura

Stephanie Maldonado

Hotel is located in a great area. As for the hotel. The pictures on their website are misleading. The studio room we reserved had mold in the living area and bathroom. The sheets had stains on them. The bar was never opened. Overall, the hotel needs a serious update and cleaning. The walls and carpet look like they haven't been cleaned in ages.

Aoife

Stayed as a group of 10 girls for a holiday. Booked through Love Holidays and everything was in order. A few flaws present though such as- as far as I’m aware a deposit wasn’t mentioned when booking but upon arrival when the receptionist realised we were a group each room had to pay a deposit of €300. Only knew about this prior as friend rang ahead. Me and my friend stayed in a room together and we still had to pay the full €300. Think a deposit is reasonable but we weren’t informed. Also believe one of the rooms was broken into via the balcony as no housekeepers had been in and my friend heard talking and people in the room. Hotel didn’t take it seriously which is quite scary for a group of 18 year old girls. Nothing was taken so we believe it might have been other guests messing around. Rooms were clean and well equipped for self catering. Only 5 minute walk from strip which was great. Nice indoor and outdoor pool. Have to wear a swimming cap in the indoor one( purchasable at reception €4) Would stay again if the need arose.

Nicola McCormack

We chose the Luna for the location and the apartment size, it was spacious for two. It was cleaned every day, comfortable and has all the basic for a week away self catering. The decor is basic but I don't mind if the facilities are good.

Cristina Davis

It is a 4 star rated hotel and it has a grand hallway entrance with a waterfall near the reception area. A bar abd games room is also available. Big old style sofas near lifts on every level but clearly worn out. Access to cars is via the Oura bay hote entrancel and parking shared up a steep ramp between 3 other hotels. Limited spaces available. I could imagine during Summer months needing to park on the street. The studio apartment was not worthy of a 4 star rating, more like 3 stars. The furniture was old looking and in need of replacing as looking tired and worn out. Cracked bathroom counter. The outdoor pool did not get sunshine in the pool itself and the sunshine was blocked by the building (in November). It has a child's tank. Signs of mould or a leak on walls. Cracked chair on the balcony. Sofa bed in the living room. Air con was good and worked well. Bath towels were changed every 2 days and bedsheets every 4 days. Unfortunately, my towel was taken on the first day of visiting the spa and it made us feel unsafe for the rest of the 5 days stay. I feelt that there was more effort to be had to try and locate the missing item with visiting guests. Access to the spa is via steps and an access control door but this functionality was switched off so anyone could go in. I won't be staying again.

Rachel

From reading previous reviews i was a bit sceptical staying here as 2 young girls however i can’t recommend this hotel enough. The reception area is clean with many common areas to relax in. The rooms were clean and the only noise were from a few people in the corridor at night but not loud enough to complain about. However we didn’t use the facilities such as the pool so no comment on that. Only down side is the wifi doesn’t work and the check in time being 4pm after travelling all day. Overall i would definitely recommend coming from someone who was about to book another hotel after reading the previous reviews from the last couple of months. Is also a straight 25 min walk to the old town and 10-15 from the new town but ubers are cheap.