Balaia Golf Village

Amyah Mills

Avoid This Hotel at All Costs! If I could give this place zero stars, I would. From the moment we booked, the customer service was horrendous. The staff was rude, dismissive, and openly prejudiced toward certain guests saying we were suspicious for following up confusion surrounding payment. They charged us £608 INSTEAD of €608 converted into £511. It was shocking and disgusting to witness such bad customer service in 2025. On top of that, the hotel itself has a bad reputation for being filthy. The rooms apparently smelled like mold, the sheets had stains, and the bathroom looked like it hadn’t been cleaned in weeks. When we asked if the reviews where accurate, the staff acted like we were the problem. They refused to help and treated us with complete disrespect. Save your money and your dignity—stay anywhere else. This place should be shut down.

Tim Ellershaw

It's a very nice complex. Lovely green spaces with meandering paths between small apartment blocks. Clean and tidy. Multiple small swimming pools spread people so it doesn't feel overwhelming. Would be great for families. We stayed for a week in October, so everything was quiet. We enjoyed the tennis courts and golf course.

Dave Minikin

Lovely stay in December. Nice and quiet. Staff great. Apartment a bit tired in places. Worn out sofa bed and mould on the shower wall. No welcome pack for instruction and emergencies. All in all a great Stay.

Lia

I do not recommend this hotel at all. we were stolen twice by maids. once he entered our absence without our consent and they stole my daughters' gold chain and earrings from the dresser among the clothes. the second time in a few days they stole my gold earrings left on the bedside table with us in the apartment. the husband on the terrace with the children and me in the kitchen. I only recovered a pittance of €300, which does not cover any stolen goods. I took the case to the police and they will have a lawyer to solve the problem legally. I will never accept this mess offered and days lost from vacation to the police and unnecessary discussions with very close staff. should I also say that the water boiler only has hot water for the person to take a shower and then it runs cold? should I say that I stayed two nights without electricity? definitely do not try this hotel!!!!

dawid debinski

I’m staying in this hotel right now. The room was not clean as is should be. That was our fist night. It was some hair on our bedding and in the bath. Air condition in not working in our bedroom. We asked for a key for the safe deposit and the guy said you need to pay 2 euros per day which is not fair. Gym and pool is chargeable 4 euros per person… not the best experience so far