Ash Bladon
This is really great value hotel. Room and en-suite clean and comfortable, staff really friendly, has a pool and sun loungers etc, and short walk to town. Room would have benefited from a kettle and a better showerhead but nothing major.
Emma
I feel that I have to warn people. This is my very worst experience in a hotel and I travel a lot.
I wasn’t feeling well as I had got a chill and wanted to have a shower to warm up. But there was no hot water in my room. I was told that it took a while to warm up but I explained that I’d checked in more than two hours earlier and not used any water yet. I had to go out without being able to have a shower.
The heating in my room also wasn’t working and I was also told that “it takes a while”. After returning, and after three hours of being told that it would work (it wouldn’t. It was broken), I asked to change rooms at 08pm. I expected that to not be a problem. Heating in the rooms is advertised and it was clearly not working.
I was still cold from the chill as the water had still not warmed up. Despite all of this, I was told that I couldn’t move despite the majority of rooms in the hotel being empty.
The receptionist told me that I had already changed rooms. When I told him that this wasn’t true and that this was my first room (I’d kindly been offered a choice of two rooms when I checked in and I’d chosen this one), I asked to speak to a manager and was told no.
An incredibly upsetting experience. It was genuinely shocking to me that people in hospitality can behave like this and not want to ensure the basic service is advertised.
I wouldn’t want anyone else to have an experience like this.
Pree Yaa
This should not be a 4* s
Hotel and not worth the price at all.
Very outdated and not a lots of facilities in the hotel. No concierge for your luggage, no tea and coffee facilities in the rooms, no mini bar and no safe. You have to pay £30 deposit if you want to rent the safe with £ 2.50 rent each day!!!
Nice pools but no drinks/cocktails by the pool despite having a pool bar which were closed all time.
Breakfast was not great either.
The best thing was 3 mins walk to Praia beach.
No value for money at all, very disappointing for the price
Donna Evans
I liked this place fabulous staff , good breakfast spotlessly clean
Rebecca Hickson
I agree with other reviews for this hotel. It is very outdated, the food is not great and is left sat out it doesn’t seem fresh. I actually had the worst sleep I have ever had in any other hotel I have stayed in. The pillows are awful.
We booked b&b, there is a fridge in the room but no kitchen area to make anything, in hindsight we would have been better looking for self catering.
The cleaners were great, but in general the rooms have a dirty feel to them but old dirt, cobwebs at the windows, musty smell in the wardrobe, stains in the toilet and on the shower curtain. This place has so much potential to be wonderful but it needs a big revamp.
Pool looked grimey, we didn’t use it.