3 Star Majorca Holidays

D T

Great location, hotel was clean, better than photos we saw when booking!We enjoyed the time we spent around the pool. Only let down was the kitchen being closed but the hotel had arrangements for breakfast over the road. Quite simple breakfast but no complaints . Service was bare at times at the bar, the staff were polite. We did get a bit confused about some of the prices of drinks changing throughout the day although this may have just been innocent mistakes. Fridges not in rooms but can be rented for extra

De Yoo

Great value for money! Stayed for 7 nights and honestly We couldn't ask for more. Great location, 3-4 min walking distance from the beach and restaurants. Arrived 1am and we were welcomed by Nick (the night receptionist). He was really friendly, knowing we are tired he checked us in no time. While doing it he told us about everything about the hotel facilities as well as the shops, beach and restaurants around it. Once we checked in, Nick took our luggage all the way to our room and ensured that everything was spot on. Hats off to him! 5 star service in a 3 star hotel. Rooms were really clean, the balcony view was amazing. Housekeeping lady Elena provided a 5 star experience and even managed to fold nicely all my clothes that were all over the room without even asking her for such things. Great customer skills provided by Nick and Elena, made our stay feel like 5 star! Swimming pool was very clean and looked after and next to it was the hotel bar where the drinks and food was very well priced. Breakfast was not bad (like most 3-4 star hotels). Beach and restaurants were 3 min walking distance away. The hotel location is great! The only thing that can be improved is the day shift team at reception only spoke Spanish and the communication with them was difficult for foreign guests (English and German).

Paige Gallagher

Good - the hotel is near the strip so ideal shops near by and restaurants Bad- beds are uncomfortable and thetwin beds had been put togther and we requested a double on our stay, asked to get more sunbeds out as there wasn’t many near the pool and got told no but there was plenty up on top of the hotel staff didn’t smile or speak English, had to pay a tourist tax as it was the first time I’ve heard you had to pay for it, said on their policies you can request a late check out and when I’ve asked it was very rude on the reply I got, my balcony when I go out I don’t see a view expect another hotel and the bins, we even had to put are drinks in the bath and fill it up with cold water as it doesn’t provide for a fridge and should provide on during the hot summer weather, when showering as well the water goes everywhere and leaves the floor soaking with water and having to use our clean towels to soak up the water from the floor and when even running bath the plug doesn’t even work and just empty as you finished running the bath. There was only 4 umbrellas in the pool area which isn’t enough for people and couldn’t get any shade at all. Even the menu is very overpriced and it just standard hotel food you can get. Also when going to the pool you not able to get a sun lounger due to people that do not stay at the hotel just stroll in and use the hotel facilities when you get people who actually pay money to be away and don’t even get to use the facilities. For breakfast was pretty standard but not much to pick from as it was the same stuff everyday and I got sick of it by day 3, the hot plates for breakfast only had the same 5 options everyday. On my second last day I requested a late checkout due to my flight was a late one and so I can get freshen up and that instead of sweating from the heat as it was 40 degrees, when I asked for a late check out it was a very rude reply and shouted NO at me and telling me they were fully booked but fair enough of being fully booked but there is a way of speaking to people and that not how to speak to me. When walking in the the hotel there is no air conditioning which we had to sit for 6 hours with our cases due to not having a room for our cases and we were sweating and disgusting for the flights.

James Moody

Very very VERY basic. Not even a fridge in the room. Ants everywhere. There is a bar but not inviting (better over the road and cheaper). Rooms are paper thin, heard the neighbours alarm go off thinking it was ours. Windows and doors don't lock. Lady on reception does not love her job. Cheap... For a reason! Won't be coming back

Juske

Very good location, close to the beach, shops and restaurants. The hotel staff is pleasant and helpful. The breakfast buffet was tasty and sufficient with both warm and cold sections. Fresh fruit and vegetables were also there, muesli, freshly baked sweet pasteries, coffee/tea... They mixed it up every few days and brought out something different so that everyone could find things they like. The hotel itself is a bit older and perhaps ripe for a renovation with better sound insulation but the rooms are functional and clean. One can see they try hard to keep everything well maintained and in check. Nice cleaning lady came every day, brought new clean towels, wiped the floor and emptied the trash bin. Everything was always spotless and smelled fresh when we came back from the beach. The room safe came in handy and was free of charge. Wifi signal was strong in our room. Can't say anything about the TV since we didn't even turn it on once during our stay. Air con was weak but we didn't really need it since the weather was perfect and the nights were cool enough to sleep nicely without it. Balcony with a little sea view was also a plus. The only downside, maybe for some, would be the lack of a refrigerator but it wasn't that big of a problem for us since there is a supermarket close by. Again can't really say much about the pool since we didn't use it but it did seem inviting and wasn't very crowded, at least not in early October. All in all we had a really good time here and would gladly come back again.

Naomi Lockwood

We are sat waiting for our transfer to the airport, so perfect time to write a review, What an amazing place, We are a family of 6, youngest being 14, oldest 18, we have all had an amazing time, no one has been bored...... not even been on their phones, now surely that has to say something.. plenty to do, the pool is great...deep but great. We were self-catering, breakfast in the apartment, the odd night we would also have an evening meal in, a shop just across the road with a lovely small bakery part, kids loved the sausages rolls, so never was short of ideas, We all slept very well, beds very comfy, Apartment clean and all what you need, I would just suggest taking/buying your own coffee mug . As the ones on the room are like tea cups at a teddy bears picnic 😄 We had x2 superior rooms, absolutely amazing view and a very decent size balcony with sunbeds, If after reading the negative reviews you have doubts (like I did) in our experience, there was absolutely no need!! But I suppose everyone is different

Wioleta Ruszczynska

Unfortunately worst hotel I ever been in my life and I travel a lot…. When I opened the room door I wanted to cry…. Smelly, dirty room with sticky floor and damaged equipment. Wanted to run away….. Only bar/restaurant staff were so nice, friendly and chilled. Was smiling and singing. Receptionist was caring more for drunk guys coming back from a partying all night rather than finishing our check in and giving us a room key…. You paying for half board but you don’t even get a water to your dinner- need to pay for it separately- never seen it before….

Mehdi Rahimpour

We were with the whole family of four person at the reception there were a lady and a man who were so so in communication with us which me as guest expected more communicative rather than disciplinist. In clear example they told us we need to pay tax in addition to the night fee but our debit card was in problem for a while and we were tired so we asked them let us stay in our room until we finalize the tax payment which they forced us to pay first and then let us in while I was prepared the night fee through Hotels application full payment a few days before arrival. After we entered our room we noticed it is in basement floor where our view was a wall and the room was disgusting all the floor covered by snails and other creatures and the cabinets were old and fungi also fungi bathroom tails and dirty dishes and break down kettle. All was pictured by me I don't recommend this hotel

Florian Frenkel

Old but good. The Music outside at the pool is much too loud in the evening/at night even though no one is listening. We couldn't sleep well. Very very annoying!

Alex Semy

we got locked outside the hotel on its premises, didnt know how to get back called reception but the guy there didnt want to understand what to do and just said "thanks bye bye" and hung up overall location is ntb rooms were fine but the service sucks wudnt recommend

Lauren

The hotel is located in a beautiful area & it's only a 5 minute walk to a small cove beach & a short walk to the main strip, where there's an abundance & restaurants, bars & shops. The resort is very clean and well looked after, with staff regularly maintaining the green areas. The only issue was the cleaners not cleaning our room often enough. The staff on the front desk are brilliant. Very friendly & accommodating. They upgraded us to a superior apartment free of charge due to us being placed in the wrong room. The hotel offers a great range of activities, 3 pools (pools are deep & salt water) & a splash pad which was great for the kids. I thoroughly enjoyed the adults only pool on the roof terrace 😆. The restaurant is like a stampede when it's peak times, so I would suggest going early. Breakfast is the best meal option, lunch is better at the snack bar & dinner; it was hard to find foods that go together to make a nice meal. But there's some great options for eating out because there's some nice restaurants nearby. I came with my 2 year old twins & found it hard keeping them entertained as there were no suitable contained spaces for them to play. The park was more suited for small & older children. Overall, I would highly recommend for families with children above the age of 3. Big kids will love it, so many options for them; kids club, entertainment, pitches, etc 😀

Danielle cope

Don’t be put off by bad reviews, from the minute we came here we do not regret it. The reception staff are amazing we arrived late they provided sandwiches and drinks for the children. Our room is beautiful and close to everything room 1302. The pools are perfect there are two smaller pools with slides and a deeper one. The staff provide clean towels and sheets if you ask for them (however they do clean the rooms). The restaurant is brilliant and there is a change over with food daily. The snack bar through out the day is busy but to be expected however the kids love it. The hotel is close to other restaurants and shops and just the other side of the road is the beach. There is a train right outside of the hotel which takes you to different locations. The staff are amazing and do their best. The kids club is brilliant and professional, the drinks are not weak as first read there are many different choices 1 euro per cup this wasn’t an issue for us as we saved the cups. I would recommend this hotel to anyone with children. Football on site for the boys to and the spa. ❤️

Daveena Neil

Such an amazing holiday with my 3yr old and 22 year old. I have no issues. They was very welcoming and met all my needs. The reception staff were great after i lost a bag and let me charge my devices there most the holiday. Marian and Antonia was extra helpful. My 1 bedroom apartment was nice and kept us happy. The cleaning staff were lovely even though they did not understand English they was great. My 3 year old spent most the day in the pool loving it and making friends. Entertainment Team was fantastic especially in the evening. During the day they would spot me and get me involved in something. Beautiful Beach right across the road. All in all a pleasant week away and would visit again.

Steven Savage

Booked 3 weeks before coming. Arrived and found the staff to be very helpful and polite. The room we stayed in was very big ( family room , 2 bed flat) Staff have been polite and very approachable. We went all inclusive (best deal there, food all day long available and drinks) Location was another factor in the rating of this resort. 5 minute walk to the beach, train(car) and also the boats to view dolphins etc. Market is very close too. We would definitely come back here. Best resort we have been to outside the UK.

Becca Davies

Just coming to the end of our family holiday😪 please don't be put off by the bad reviews! It's 3* star hotel please don't expect a 5*! So let's start off with the rooms we had room 4004 it was spacious, cleaned daily lovely little garen/patio area, only problem we had was little flies and ants some days but other than that it was a comfy nice room The food is good plenty of it, if you can't find something you like then there is something wrong! There is something for everybody we are very happy with the food😁 The pool areas are absolutely fantastic, one small pool with a splash park, a pool with slides and then the bog pool that is deep 1.5-2.5 meters, the pools are lovely and clean, there are lifeguards on duty all day until the pools are closed! There is and adults only place up on top that's absolutely wonderful, it has a bar and a jacuzzi pool, comfy seating area and plenty of sun beds The staff are all amazing and made a fuss of my 2 little girls, all the staff work very hard but all still have a friendly smile for you Last but not least the animation team is the best I've ever seen, the effort they put in to entertain the children and adults is nothing less than amazing👌 the shows they put on are outstanding better than any show I've seen anywhere when being abroad...so thank you all and keep up the amazing hard work💙 I would definitely recommend this hotel and we will be returning in the future Thank you for a fabulous holiday xx

Alex Largeanu

Very good overall experience! 1)Food & Drink Food was great and the menu is changing every day during the week. Plenty of meals to choose from and we always found something good to eat. (There is plenty of space for improvement in the desert section and also in the way the restaurant operates) Food was always tasty and fresh and also the restaurant working hours are a big advantage (you will never stay hungry or miss a meal). Variety of drinks at the bar Definitely worth it for the price and considering that this is a 3* hotel 2)Sometimes overcrowded The hotel has a very big accommodation capacity (rooms and beds for people to sleep) but during my stay there is seems that the services ( restaurant and bars and entertainment stage area ) are struggling to keep up. Staff working hard to please everyone and seen customers become a bit wild and inconsiderate by blocking other people's view. 3) Just as a suggestion towards the management next to the entertainment stage I would say that you need a few Bug/Fly killer ( electrical device to eliminate the bugs) 4) Entertainment Kids club/kids entertainment is absolutely amazing. The entertainment staff is great and the kids can have loads of fun and have plenty of activities suitable for all ages/genders. Loads of activities and competitions for teenagers and adults as well. Different shows every night after the mini disco and bingo. I've seen a lot of areas that would need improvement and would help the hotel improve their customer service and improve the way the hotel operates and could be helpful. So in case any of the managers wants to get in touch just send me a private message and we can chat!

David Hartley

Swimming pools and also the entertainment/ kids club are great . Food is not good at all, we just made baguettes at lunch which were nice. But they seem to have the same hot buffet for lunch and dinner. We ate out 6 out of the 7 nights in the town for dinner , which we prefer anyway . Easy walk into town or the beach. Good views of the sea / cliffs only a short walk from hotel.

Lucy Webb

Arriving at the hotel we was met at reception by a very blunt receptionist! He gave us wristbands and a little information we needed and went to our room! He wasn’t the most welcoming but we knew what we needed and was with 2 tired toddlers so just went to our room! Room was basic and small but ok for sleep! Our first morning waited for the bus service to the beach waited more than 50 minutes (arrived 9.20) and first 2 mini buses was full and then the driver kicked us off the bus for people that spoke Spanish! Along with another family we complained at reception and the man there was great he phoned the driver and insisted we would be on the next bus, then another Spanish woman (she spoke Spanish) physically pushed me out of the way in order to get on the 3rd bus so that ruined our day but she even argued with the driver that she was more entitled than us for that bus even tho we had been waiting 50 minutes at this point! We was fed up really! Food was basic but we all found something to eat everyday! The adult entertainment staff were amazing and got everyone involved in activities everyday we didn’t take our children to kids club so can’t comment on that! ALL the bar staff were also fantastic couldn’t be more friendly and helpful worked so hard all day I don’t have anything negative to say on bar staff and also the people in restaurant were fantastic polite and friendly! Pools were lovely always found a sun lounger and parasol! Overall had a great time!

Anthony Allan

Great hotel for families don't believe the bad reviews. 3 star hotel with great staff entertainment staff , bar staff, restaurant staff all work so hard and are nice to speak to no rudeness as in reviews. Bit out the way but knew this when booking.p 10 mins to small beach Ten min free bus to 2nd larger beach. Massive room 1 double 2 singles downside because we had a massive room no balcony. But was worth it as the balcony rooms are a bit smaller so was worth losing that to gain a lot more space. Food Great buffet style always something to eat. Snacks the same buffet style still good. Entertainment Kids loved it we loved the kids loved it Pools great sizes Clean bars and staff where nice don't know where any of the bad reviews came from I experienced none of it Hotel is a bit older yes and not as modern as others but rooms where clean food was good for family's the kids can help themselves always something to eat for them and us. Only a family hotel kids and us loved it would not say this would be good for couples or party people.

John Wheatland

Just got back from a 5 night stay with wife and 2 kids and for a 3 star hotel it's really good value for money. The food was good the staff were brilliant and really helpful and the entrainment was really good to. A couple of things that could be improved would be a bit more variation with the food as it was pretty much the same every day and the rooms especially the showers need to be updated. All in all though I've stayed in worse 4 stars so really good for the money

Natalia Hlynska

We have been in Cooks Club for a week, and stayed 100% satisfied. The staff, food (best lasagna in my life), place were incredible. We arrived before check in and administrator offered us to leave luggage in luggage room. Same with checkout, because we had a late flight. There is parking + power station in hotel for 15€ per day, it was comfortable for us because we rented an electric car. All people from staff are very nice and responsible. Few times Ian asked if spending time in hotel are comfortable for us, and promised to resolve problem if any. Water in main pool has very comfortable temperature. Also you can rent a large towel on administration for 10€ deposit. We had HB, so for breakfast we had buffet option, and then you will have 18€ for rest of the day to spend them in restaurant. I haven’t tried such experience yet, but it’s actually worth it, restaurant dishes was really delicious, like in 5*.

Callum

Brilliant stay for a 4 night break. The hotel is so clean and looked after. All the staff are very friendly and make you feel so welcome especially one of the managers who walks round everyday asking how people are and making sure everything is okay. The food is great, breakfast is so nice and the food in the restaurant is great too. The view over the palma nova beach from the restaurant and infinity pool are also amazing. The cleaners also do a great job the rooms were spotless. Would 100% stay here again.

Barbs

Great experience overall. Had a great view of Magaluf and had lovely food served daily. The breakfast menu was my favourite as there was a variety of foods to choose from and most of which was always enough. The pool was clean and the WiFi is strong so no poor connections. The staff are friendly and approachable. The manager Ian was polite and very hospitable making sure our stay was comfortable. I highly recommend this hotel!

James

Just came back from a week here. It was a nice enough hotel, but loads of negatives that cannot be ignored. Firstly, i was put on the top (8th) floor (requested when booking) and the view onto the sea and surrounding beaches was breath-taking. Sitting on the balcony was a pleasure just taking in the view. Shame about the weak air conditioning and weak fridge. The hotel is in a good spot, near Son Matias and Magaluf beaches, and some great restaurants nearby. Try El Mundo, El Bodego and Blackbeards. Its also beside the strip if thats your thing, as a 35+ year old is wasnt really but plenty of other bars which aren't so tacky so not all bad. The pool is nice, perfect temperature and always sunbeds available. There is an absence of 60+ year olds who usually nab all the sunbeds at 6am as seen in other resorts. Its also very clean. Mentioning the pool, i was bemused, crestfallen and really pissed off to find that one of the main reasons i had booked the hotel was seemingly no longer applicable. That was the promised DJ around the pool, which is still advertised on their website. All around the pool and outside areas were speakers dotted around all set up for some tunes to make chilling there enjoyable, but no DJ. No music at all in fact. No entertainment whatsoever. I have been completely misled by this and will be complaining to my package holiday provider. Complete false advertising- so beware. The much lauded food in earlier reviews i dont understand either. The breakfast was ok. Bacon and sausages were inedible to me, but i do understand that they are always inferior compared to back in the UK. However, a 4 star hotel usually offers things like cava, and certainly doesnt try and charge you 4 euros for a proper coffee. Food outside breakfast was average, and not especially cheap either- your 18 euro allowance will not go far. I had a disgusting pizza one evening that had about 1kg of cheese chucked all over it, again inedible. The only decent thing i had was some calamari which came in at almost 11 euros. Dont bother eating in the hotel, there are loads of good restaurants nearby. The bar was also just ok. A pint of Mahou Classica (cheaper version of Mahou) beer was 4.10. About average for the area but also cheaper bars very nearby. The manager 'Ian' who all these 5 star reviewers (who only have 1 contribution- very suspicious) mention i did see wandering around but didn't bother introducing himself to me and my partner. Shame, i would have told him all the above to his face. Other staff were nice enough, the bar staff the pick off the bunch, and there was a nice young lady at reception. The cleaning staff seemed to do a very thorough job, especially the guy who hosed down the pool area for about 2 hours every day. This hotel is basically a bit of a scam. A 3 star hotel promising things they do not deliver and very fond of penny pinching. I.E- deposits for a towel and 1 euro to clean it! Hilarious. The no DJ or music is completely indefensible, i suspect they just dont want to pay for a license to be able to play music. I will not be returning and i would advise anyone else to look elsewhere too. You could easily get a 4 star hotel in the area for the same price that is able to at least provide music and give you far more value for your money in terms of food and drink.

Skinpenn Ince

ADULTS ONLY! Be Prepared there is a hill going up to the hotel. The hotel has great and very helpful Receptionists. Our room looked good. A few unclean spots but is over looked by how the room is Presented! We will be coming back. It was nice to have a relaxed and chilled free time. CASH FREE HOTEL!

TJ

Room was very small unfortunately. The hotel staff were very friendly, and the catering staff, were faultless.. Food was nice, and always fresh and hot... The pool isn't as big as it looks on the picture, entertainment was good. And a good choice of alcohol drinks at the bar.. The snack bar, was how you expect it to be. Again fresh and hot. And the bar staff are very friendly and helpful... First time visiting Alcudia.. The beach was very clean. And everything is on the flat. Nice boutiques, bit pricey, and standard gift shops...

Filip Chelminski

Generally, good value for money as discovered on a stay with a friend. We paid an equivalent price for an inclusive package holiday with easyJet as for a bed and breakfast elsewhere We arrived at the hotel at 2am, dropped our suitcases to find out they've got a buffet open for new arrivals, which was brilliant. From start to end, we were satisfied with our experience, notably the buffet. As two cyclists, our appetites are greater than a pack of hungry wolves, and we were both delighted to discover a wide variety of food in all services. There's a lot of vegetarian options too. The service at tables exceeds expectations. Only con I would say are the rooms which look very out of date comparing to the rest of the facilities available at the hotel. And the lack of charging points for phones was a negative. But there is the possibility of disconnecting the tv in order to charge your phone. Nothing that can't be done. Good value for money, definitely will return just for the food!

Tina Price

We went as a family. Our stay was the best. Hotel was amazing. Friendly staff. Food was lovely. Close to the beach. We are looking to visit again very soon. We wouldn’t stay anywhere else.

michelle colk

Lift always out of order all week, anyone with limited mobility like my self, pretty much hopeless! Tiles fell off roof while we stayed could have been fatal, many balcony’s and main entertainment area affected. Staff grumpy by pool and restaurant, not helpful at all. Reception staff very nice.

Janice Glossop

Just come back from Alcúdia staying at the Globales Condes de la Alcúdia. Arrived at 3am in the morning and they opened the restaurant for food for us which I thought was very nice of them. Lovely staff.. seen people mention on reviews about room being dated.. I was in room 811 which was quite high up but the room was very nice and not dated (the view was amazing) Travelled with EasyJet and the price for all inclusive was well worth it. Did eat out one night just for a change of food. Food available from 8am to 9pm. Location of the hotel is brilliant… beach, shops, restaurants, bus stops all a couple of minutes walk from hotel. Room was cleaned every day. Entertainment staff were very friendly. Overhaul had a fantastic time and will definitely be returning.

Terry Barber

Hotel was nice, the room was clean. Air conditioning in the room was amazing. Room was quite dated and poorly decorated though. Our room faced the ocean and the view was beautiful. The only true negatives were that if you use a sunbed, some grumpy man will approach you and make you pay €3.50 a day just to sit on a sunbed. The restaurant in the hotel does not take cash.

Debra Mayhew

View fantastic, seaview worth upgrade. Room little tired but good enough and clean. Service hotel great, room cleaned fresh towels daily. Reception very helpful. Location brilliant access to strip and main beach. Direct access to sea via ladder right infront of hotel. Negative pool too small, busy and noisy in August. Need pay hotel sunbeds 7 euros for 2 beds. Not enough sunbeds or umbrellas (very few beds had umbrellas)

Екатерина Кочетова

excellent location, if you want to swim in the pool, if you want to go to the sea, it’s very close. Special thanks to the animators. The animators Helen and Valerie are wonderful, thank them very much, my child was delighted with yoga, water aerobics and T-shirt drawing, and the evening games were a complete delight. We will definitely return

Abbie Carmody

Hotel room was fabulous, gorgeous view of pool and sea. Walking distance to everything. Lovely food places nearby. Great food within the hotel. Reception were extremely helpful. Would love to stay here again.

Chris Murray

This is a hard one. Been here twice so I obviously liked it the first time. Rooms are basic but clean. Need to book a sea view or it's definitely not worth considering. On my second visit they are now charging €3.50 for a sunbed, now I'm not adverse to spending money on holiday, but paying for a sunbed at Ur own hotel takes the biscuit. I spent 3 times as much at the beach at the bar and would have done the same at the hotel had they not tried to charge for the beds. Won't be back. Adiós!

moonkin

The staff were incredibly friendly and always willing to help with a smile. The roomkeepers were thorough in their duties, ensuring everything was perfect. When we requested extra blankets, they were promptly provided, and even after daily service, the blankets were replenished without any issue. The breakfast was satisfactory, and the staff in the bar, kitchen, and at the reception were all exceptionally polite and kind. The bathrooms were impeccably clean, and the water pressure and temperature were just right. However, the only drawback was the thin walls, which occasionally allowed noise from adjacent rooms to be heard. Despite this, I thoroughly enjoyed my stay and would gladly return.

Lars Schmidt

I recently stayed at Don Miguel hotel for a week and had a generally positive experience. Despite encountering a non-functioning toilet in my room, the staff was courteous and resolved the issue quickly. The rooms and bathrooms were tidy, although a little bit of touch-up, such as repainting, could be beneficial. The outdoor and shared areas were well-maintained, and the pool area was particularly enjoyable as it was clean and provided a peaceful environment to relax. However, potential guests should note that sound insulation between rooms is minimal, and a continuous pump noise might be disruptive to light sleepers. That being said, I want to emphasize that I did not notice any noise from the nearby airport, and it wasn't a concern for me during my stay. Additionally, while the breakfast was sufficient to fill you up, it wasn't the best. Nevertheless, the hotel provides good value for money and is situated in a lovely neighborhood that's a brief walk from the beach and a short bus ride from Palma. Moreover, airport transportation is affordable, convenient. Overall, I recommend Don Miguel hotel for those seeking an affordable and conveniently located accommodation.

Basma Abdelmged

We spent a week at this hotel. We arrived there at 10 pm. Veronika, the receptionist, is friendly and so helpful. In addition, she speaks fluent English and German. The room was very clean and organized. There was housekeeping every day and all housekeeping women are friendly and cheerful. We were happy to have a bath tub in the bathroom, my daughter enjoyed being in the pool. Internet connection is sometimes not that good. There is a supermarket so near from the hotel. Concerning the breakfast and the dinner, the food was delicious and one can find variety.

Sayfl_

I give it 5 stars because it is deserved. Of the minuses, there is probably no refrigerator, or at least a minibar in the rooms and any drinks (even water) for dinner. The pluses are everything else - rooms, a rich buffet for breakfast and dinner, good location and helpful staff who can answer any questions.

Kinga Mérey

We reserved the budget twin room so we didn't except such a good room. Everything worked perfectly in the room, and we loved the balcony. This hotel offers some things to do like swimming in the pool, or mini golf. The best part was definitely the staff, everyone is helpful, kind, and pay attention on every guest. Beach is in a walk-distance, and this part of Mallorca is perfect for couples or friend groups too, I really recommend it.. one of my best trip so far.

Eleesha Jeffrey

The hotel is really modern and the rooms are really spacious and clean. It is in a good location right off the strip so easy to get anywhere. The pool is really big and there are plenty of sun beds. Cocktails are lush and the alcohol slushes are even better!

Trish McKeogh

The hotel is amazing, such good location near the beach, and the strip is so close. They do such fun games in the garden. Jimmy makes the best cocktails. Pablo makes the activities so much more enjoyable! Definitely can’t wait to come back

Martin Kennedy

Fantastic views. Sturdy toilets. Shout out to all the staff they’ve been great. Hash browns were perfect. Pancakes had a good flop on them. Good level of party. Location was perfect. Everyone was well behaved. We’d definitely do it again 👍🏽

jacob esposito

Hotel was good, very close to strip and beach and plenty of nearby shops, food was nice and bar staff was great. The main problem was the lifeguard, absolute joke. He sits on his phone with a miserable face all day looking for something to moan at, he went as far to randomly insert a ball ban to the pool which was ridiculous as half the hotel was enjoying playing. He even confiscated a ball off a 3 year old kid and me and my friends looked over in actual shock. He made sitting round the pool miserable. Other than that everyone was friendly and it's a decent place.

Amy Whyte

Hotel exceeded expectations! Friendly staff- especially Adrian on reception who was so helpful throughout our visit. Rooms clean and well equipped with kitchen facilities and hairdryer. Lovely pool area - serving great food at the pool bar too. Less than a 5 minute walk to Magaluf nightlife. Would recommend and would stay again.

Linda Linda

The reception is modern and clean, the swimming pool area is also very pleasant and clean. The bar personal is very friendly, great cocktails though wouldn't recommend their food besides french fries. But the rooms are quite old and full of ants. The sliding door to the room balcony is really difficult to open.

All Day Big

The room had really weak air-conditioning. The cleaning service starting too early, and multiple days we were waking up to it. We had an indication on the door that we do not want cleaning. The other days when we needed cleaning, but the cleaners only did the beds and left everything untouched! Sand left on the floor and wet towels left without changing. The hotel receptionists are teenagers and don't even know how to say hi to people entering the hotel. Also no parking possibility, which I understand as it's on a busy street, but the receptionist was extremely rude with me not believing that they don't have parking. The breakfast was good and had a lot of options, but the staff constantly bothered us and did not leave us to have a quiet moment. Overall extremely poorly organized staff. We were not able to rest, we needed to sleep with earplugs to be able to have the proper amount of sleep.

K P

The hotel is very central, which is nice. Gloseto the bus and beach. However, when booking this hotel you might think it’s a cheap option, but you end up having to pay a service fee per person when you arrive, also you have to pay to have wifi in your room. The breakfeast included is not that great. The rooms are not equipped with a fridge, so it was difficult with the heat and not having cold water. Our room also had an issue with ants. I’d recommend spending a little extra for a hotel, and get a better experince.

AARON

Only didn't give better review because I was staying in hotel across the road but this is where we ate dinner. Food was great and plentiful. Staff worked had and was continously bringing out more food. The pool area looked great and what I saw of the hotel was clean and modern.

Lydia Karamani

It was the worst experience I ever had with a 3 star hotel. It is not worthing spending your money here. The bath was full of mould, and the room smelled like that. The air condition was defect, so it was always on when you had the room card in. It is actually not a normal air condition but a ventilation with cold air. As it was too cold for me in the night, and I asked how I could switch it off, they gave me some blankets. The last straw came, as at the third day I had ants attack in the room , so ants were everywhere, still on the bedroom. I kindly ask for an other room, but obviously they were overbooked. The reception man brought a spray from an other hotel on the other side of the road, and with that he thought the problem was solved. The room smelled like that spray and still I found ants on the bedroom, so I asked again for an other room or for a refund. After an intense discussion , he found somehow an other room, even though it supposed to be full. In the new room all hinges were so old, that you heard every movement. Horrible!!!

T. A.

Our vacation at this hotel was very pleasant. Although the accommodation was older, it was in good condition and well-maintained. The hotel staff was extremely friendly and accommodating, which greatly contributed to our overall satisfaction. The hotel is located in a great spot, which was another plus. After many years, I can confidently say that this is a place where I want to return. I had the opportunity to learn from another guest that the hotel improves every year and that the services are continually being enhanced. I especially want to highlight the wristband with a chip that we used for room access – it was a very useful innovation, and the children had them as well. It’s great to see how the hotel is coming up with practical and modern solutions. Thank you for a wonderful vacation and for everything you did for us. We look forward to our next visit and are excited to see how you continue to enhance your services.

N Mulder

We really enjoyed our stay at Alcudia Garden. The food was great with a very extensive buffet, in the morning, afternoon and evening and the room was also very tidy. All the staff were also incredibly friendly. The large swimming pool has two parts, one of which is shallow, making it very suitable for young children. Mixed crowd, but like us there are many parents with small children. So don't go here if you hate children. Also very centrally located. We never go to the same place twice, but if we did we would definitely stay at this hotel again.

Mauri P

Beautiful experience during our week in Alcudia Garden. Really family-friendly hotel, a lot of activities for the kids. Food in the restaurant was good and the choice was impressive. You will definitely find something for you. Thank you to all the staff for their hard work to make our holiday unforgettable.

Marc Jansen

Francesca and her staff helped us to find the best room for our needs. We are grateful for their service. The rooms are nice, clean and bright. The kitchen only misses a water cooker. The cleaning is good as well. The location is nearby the beach, bars and restaurants. We had a great holiday!

Tommy Kjellby

Nice Hotel located close to the beach. The rooms are clean and contains some kitchen equipment for light cooking. The restaurant have a good selection of dishes with good quality. The pool area are really good, and suites small children and older children, with good amount of sunbeds around the pool. The staf are serviceminded. Overall a really good choice for a vacation.

Irmina Skorupa

7 nights for family of 4 ( 2 adults +2 kids age 13 and 6).we knew reviews are mixed,loads of complains and we didn't have any expecations. we also knew how much we paid so expecting a 5 star hotel standard would be quiet naive. We paid extra for sea view and we were given room 342 on 4th floor. If it was sea view that's debatable haha but we could see a tiny strip of sea. So if you need proper sea view ask for room above 5th floor. Our apartment was clean, AC was a life saver in mid30s scorcher.we had a little bit of an ant problem on our first night but if U keep your food packed away and remove trash every night (we just left our bin bags outside our doorstep for cleaning crew to pick up whenever) fact they didn't appear that often but everyone else seemed to be doing the same and in fairness everyone kept their bags tied down so there was no flies etc Beds were comfy,but too soft for my liking ha . we got a set of towels to start with and after two days I just brought them to reception and requested new set which I was given on the spot. We have a problem with our shower clogging up but within 20 min of reporting we had someone flushing it through for us and since I didn't waste my time I asked him also to fix bathroom handle which was a bit loose. No major issues just bits and bobs of others people not being respectful of the property Balcony was nice and spacious, furniture not new but working fine. Tv, Fridge with freezer, kettle, microwave,some cups and plates and cutlery all clean and good condition. Toilet seemed to be recently renovated. Let's talk about noise levels. We knew the place will be packed with young people and expected the worse (parties in the apartments, late night drunker returns from parties and nights out) but nothing to that level happend. In fairness living room is overlooking the pool and gets a Bit of noise from Brennans pub which has live music every night and people walking, laughing etc but once you close the balcony door and with aircoon humming noise you can easily sleep. The bedroom side overlooks the back of the building the only noise there was random people returning to their apartments at night laughing a it to loud etc. nothing horrendous.kids slept most of the night without waking up. The only really annoying bit was a fire alarm test at 4am one morning.whos idea was It seriously. Another thing I couldn't understand is having the air-conditioning output unit on the balcony.when It was on it was blowing hot air out so air-conditioning on meant over 40 degrees on the balcony. Silver lining was super fast towels and swimwear drying. Swimming pool was nice and clean sunbeds comfy. Pool has a bar, very small selection of drinks . There is usually a pool party once a week with Dj from 2pm to 8 pm.we expected mad crowds foam etc but it was quiet a dud to be fair. Locations absolutely excellent.minutes walk from everywhere, supermarket right across the street and our fav Scoots restaurant absolutely brilliant spot for lunch, there is also a kebab takeaway spot and some little shops with clothes and sport shoes etc. There is a laundromat down the road which we used once 7 euro for 25 min 14kg wash, drying is an option but in that weather everything was dry in 30 min. Overall we had a great time. If you are looking for cheap and cheerful spot for holiday it's definitely an option. It's not a place for those enjoying luxuries of hotel level with concierge and little umberella cocktails and massages by the pool. It's cheap for a reason so expect cheap :) Our airport transfer stopped righ outside the doorstep both ways.

shane horgan

Our experience at The Deya Apartments was nothing short of a nightmare. We were forced to move rooms three times, each new room presenting a fresh set of horrors. First, there were poo stains on the couch, an appalling sight that should never be encountered in any hotel. To make matters worse, we found body fluid on the same couch. It was beyond disgusting and showed a complete lack of hygiene and cleaning standards. The staff's response? They simply told us to deal with it and refused to speak to us further. In our second room, we were greeted by a cockroach scurrying across the floor. As if that wasn't enough, broken door handles made it nearly impossible to secure our belongings or even feel safe in the room. The third room was the worst of all. Green mould covered the bed, posing a severe health risk. Vomit stains marred the walls, adding to the unbearable stench and filth. To top it all off, we found someone’s underwear on the balcony, suggesting the room hadn't been properly cleaned, if at all. Adding insult to injury, the air conditioning system was only available if you left a positive review. This blatant attempt to bribe guests into covering up the hotel's severe deficiencies is disgraceful. Our stay at The Deya Apartments was the worst hotel experience we have ever had. We strongly advise anyone considering this place to look elsewhere. This establishment is not fit for any guest, and management's disregard for basic cleanliness and customer service is appalling. Avoid at all costs.

Nathan Andrew Lawlor

To start I would like to say the guy on arrival was so lovely , so friendly kind and really helpful, the location is a walking distance from everywhere , the pools look great (I don’t swim ) so I can’t really say my opinion on them , on the second night I left my room key card in my room so I had to ask reception for a spare the guy pictured down below was so rude to me he took my bank card and I’d before he gave me a spare and wouldn’t give them back until I gave him back the spare key card , also we are here 6 night and not once was our room cleaned , used condom on the side of my bed and ants all over the balcony! I’d like to add that carry in the shop was so so lovely always so smiley and chatty she’s a great addition to the hotel and made me and my friend feel so at home , also huge shoutout to gabreille for his hospitality what a great man !

Pamela Brady

Stayed here in August 2024, I have to admit we read alot of bad reviews before we arrived and we were a bit nervous but when we got there I couldn't fault it... we had 3 rooms booked as we went with 5 adults and 3 children aged 1 to 10 years old.. rooms were very big and clean. Staff were lovely and accommodated our needs, best air con I have ever had in any hotel, really kept the room nice and cool. There is a shop on site that's open all the time and very handy to have.. right in the middle of amazing restaurants and family bars, yes it was a bit noisy out on the street but you are right on the strip so it's to be expected. Literally a stone throw away from the beach, mcdonalds and burger king. If I am going to santa ponsa again I would defo come back here.

Dave Burch

Reception staff were friendly. Rooms were clean but facilities very, very basic. Pool attendant/security would basically ignore men and didn't even acknowledge a "good morning" or "hola". But had a very different attitude to young females! The on site shop is very expensive but the local supermarkets are a 30 second walk away and much cheaper. Views from the upper floor balconies are brilliant of the bay and local area. The rooms can sleep 4, 2 in the bedroom and 2 in the living room/kitchen area but this makes the accommodation very cramped. I don't think we will be going back there.

Barış Can Sezgin

I had the worst hotel experience of my life here. They made us sign a contract stating we had to take our trash from our rooms to an outside trash area ourselves, or we would be charged a fee. I've never seen anything like this at any other hotel. The rooms were set up with three sofas as makeshift beds instead of proper beds. The hotel staff were extremely rude when it came to the locker deposit. There were a lot of mosquitoes, and no proper protection was provided. Over a 4-day stay, our room was cleaned only once. The towels and duvets were extremely dirty, and the duvets were never changed. Overall, I would not recommend this hotel to anyone.

Joe Wightman

Lovely hotel, great kitchen and bar staff. Only two floors so not busy or overcrowded at the poolside. Long walk to the Port, or Old Town, but taxi was 6-10 euro's for each. Upstairs bedrooms are one-bed apartments with plenty of space, but quite dated furniture. Downstairs bedrooms are studios which looked quite cramped from the outside. Only complaint we had was the pool floor needs new tiles, as we all cut our feet quite badly playing volleyball. Otherwise, we would recommend for a good-quality, low price hotel which gives you access to the beautiful Alcudia beach.

Lynne Roff

Apartment basic but clean. Everything you need. In early June plenty of sun beds to go round. Peaceful and relaxing. The staff are all friendly and pleasant. A special mention to Bruno who puts a lot of effort into trying to keep guests happy. A twenty minute walk from beach ten minutes from main shopping and restaurant area. Would definitely come here again. I must add that we didn’t have to pay for the air conditioning

Charlotte Reid

Booked the mariner apartments last minute for a girls trip, 3 nights. It was a great experience, everything you need. We had a studio apartment, really clean, balcony was perfect. Easy access to other areas because the buses are frequent and close by. Aircon didn't work the first night but was fixed the next day. The pool was clean and never too busy so felt peaceful and quiet. (stayed in mid-July). Overall, good value for money and would recommend for cheap and cheerful holiday!

Anelen Traying

Had a wonderful time here, the rooms were basic enough but we didn’t spend too much time here. Lovely pool area, spent a lot of time here. Nice little area for the kids to play with a small pool and slides. Great entertainment at night with Quizzes, Bingo and shows. Bruno was lovely and amazing host.

Natacha Tabbouch

I do understand that people may have had different experiences (noisy neighbors guests for example) but i don’t understand what people expect from a 3* hotel, we cannot compare it to a 5*. It is a great 3* hotel, rooms are clean, breakfast was very good, location is perfect. I’ve been in another 4* hotel in Mallorca and we preferred this one, so it’s a great value for the price. Special thanks to the very kind receptionist Mr. Carlos Rodriguez, he was so kind to guide us and help us with all our questions, it was nice to meet him and discuss with him, we wish him all the best and continued success!

Martin Douglas Hendry

A really good value hotel about 6 mins away from the beach. Really convenient as close to the airport and a 2 euro bus into Palma. Saw some other reviews that were quite critical, but was happy with everything the hotel offered. Was great as a solo traveler as you felt catered for and looked after but also a good value base of operations for trips to explore the surrounding area. The immediate area is quite popular with German tourists which adds a lot of character to the area and you feel there is lots of good energy about. I'd see it as a great place if you're looking for somewhere to stay and then head out and explore the region - as you might find the rooms a bit constrictive if you're just planning on staying in the hotel the whole time. Highly recommend and the staff were also really helpful with questions I had without being over the top. Thanks for the hospitality.

Luca Mel

The room was incredibly small, making it quite uncomfortable to move around. To make matters worse, the breakfast offered was basic and monotonous, with the same options repeated daily. The personnel seemed quite unhappy and unresponsive, which added to the overall negative atmosphere. What struck me the most, however, were the exorbitant prices for such subpar accommodations and services. It felt like an unfair trade-off, paying so much for an underwhelming stay. I would strongly advise against choosing this hotel if you're looking for a pleasant and comfortable vacation experience. There are definitely better options available in Mallorca that offer better value for your money.

Gerard Nee

Nice hotel. However upon check in we had to wait until nearly 3pm, when we were told would be between 1-2pm. Each night they check your card/ID when you come in late which is understandable. However the last night of our stay, without checking ID/Card a member of staff (Tony) said to me “you’re friend can’t come in” while pointing at my girlfriend. I did not appreciate this as it insulted my girlfriend and myself. He was extremely rude and was not apologetic. Especially as the booking was under my girlfriends name. How we were treated, I would never stay here again. Never shown the facilities either.

Salty Xx

Hotel was nice and clean, food was horrible! Paid for breakfast and dinner, but had to eat out as there wasn't much to choose from! Food was drenched in fat! Only catered for Germans. Staff were miserable! Never smiled and watching over you when eating so they could take your plate away! Pool area was okay. I will not stay here again!

Pj Brad

I'll start with the positives, desk staff were nice, nice quiet area with a good vibe....however..... Daily building work on the building which was noisy and so much dust, pics show half hour in. Asked for cleaners to come and they did a job akin to a silky teenager cleaning their room, scarcely touched it. 3 guests but only 2 lots of bedding, Plug sockets and outside light not working, supplied with TV that only tunes into radio! Front door as secure as a chocolate padlock, sockets and switches falling out of the wall (our room had just been updated?) Nice new bathroom but no hooks for towels, no toilet roll holder, no shelves or hooks for shower stuff. Kitchen badly equipped, had to wash everything before using it. One plug socket which was not over a work surface so wires had to be stretched to reach.....I could go on!! Nice pool, but dirty, only saw the filters working once in 10 days, pool lights fell out of walls and lying in the bottom. Such a shame, lovely location for some quiet time, desk staff seemed almost apologetic. Just so badly managed maintenance considering it was early season.

Tina Vost

Fabulous location we have been visiting marthas for 4 years my granddaughters are 13 and 15 nearly 16 and I guarantee that they will be bringing their families for the rest of their lives my .I'm 60 this year and my daughter is 40 and guess where we would love to spend it.

Frank Rosice

Stayed here for 5 nights and would 100% reccommend. Nice clean self catering apartments staff are fantastic situated a short walk from some nice bars and restaurants and about 10 mins from main strip and beach will definitely come back 😁

Gerard Gubbins

Lovely quiet apartments just 10 mins walk from Palma Nova Main Strip . Pool was nice and quiet and no fighting for sunbeds . Apartments could do with upgrading though which apparently is on the agenda . Staff were very friendly and a special mention to Alex who was very helpful and spoke excellent English. Would return here again no problem if the price was right .

Paul Petrut

Nice and friendly staff here. Nice swimming pool and terrace, but the apartments are old and need some renovation. Cracked and dirty walls with smel of dampness. Many silver fish bugs. Harmful, but annoying. I understand it is 2 stars hotel, but should be at least white clean walls. The sheets are very clean though and beds ok. The air conditioning wont work at moderate level, only at max and you have no hair dryer. Great location.

Hanna Gurdon

The hotel is nice, at the reception the lady was really kind. They give you beach towels for a 20€ deposit/each. You can change the towels even every day, and you get back the deposit when you don’t need the towels anymore and give them back. I would’ve been happy if they clean the room (just the floors) more, but after I asked them at the reception they did it, but not on their own. There’s so much sand from the beaches that you really need to swipe the floors every day I think. We had breakfast, after 2 days it was a bit boring. They tried to mix it up but not so much, ended up eating the same every day for 6 days. The room was small, the bed was comfortable and the bathroom was really nice. Overall, I think it’s a bit overpriced to the value. BUT: it’s at the beat location!!! The beaches are really close, there’s parking space but if you want to go buy bus the bus stop is 2 mins!! I’d recommend the rooms with the kitchen.

Roman Pochanin

I've stayed in this hotel for 5 nights with my girlfriend. Pros: - The lobby and pool area are beautifully designed. It was a pleasure to sit in the lobby, relax at the bar, or play pool. The bar staff were nice and helpful. - The breakfasts were satisfactory, with no complaints at all! Cons: - The rooms are not soundproof at all! We could hear everything our neighbors were doing, as well as the noise from the street. - The staff's English proficiency was quite limited, making communication difficult at times. - During our stay, there was an unfortunate incident involving some neighboring students. They were staying four people in a room meant for two and were extremely loud and disruptive at 4 am! They ran in the corridor, knocked on our door, and even jumped into the pool during closed hours. Although we complained to the night receptionist, his limited English skills hindered the resolution of the situation. The next day, the hotel didn't offer any compensation or solution, but upon our request, they agreed to move us to another room to avoid further incidents. - In our room, the refrigerator and a shelf were broken. - Additionally, the toilet seat in our room was cracked. - After we checked-out and handed over the keys to receptionist and flew back home, the manager of the hotel contacted us and told us to pay for another night because he was not aware that we checked out. He said that our personal belongings were still in the room. After a brief conversation, it turned out that he was checking the wrong room. If you value peace and quiet during your stay, I would recommend looking for another hotel.

Becki Clark

Walid, You are an absolute credit to this hotel! 👏❤️ You made our stay so much easier and stress free with my children, nothing was to big of a problem as I'm fussy but he made sure everything was okay. He really made our stay, He was so polite and kind to my family and welcomed us as soon as we walked in! One of the best bar tenders I've ever met! Wish you all the best with your new life starting in Spain.

Otishone

We've been in the hotel for a week, we were there from a TUI. The hotel have 3 buildings, breakfasts were where the reception is and I think that this is the best looking building. Our room was located in the old 3rd building. We had an apartment with a kitchen. Everything in the room was dirty from the beginning, we found even a lot of dust on the table as if it was never cleaned. On the floor there was a lot of spots of a white paint and the walls were dirty. Apartment should be cleaned 6 days a week but we actually had a cleaning only 3 tumes during our stay and it was honestly even not a cleaning. The beds were not changed even a single time, we even had to go to reception for clean towels because those were not changed as well. The best thing in the hotel is the location, it is nearby coast, center and a shop but still in quite quiet street and. The food was good, each day it was similar, but always You can get something warm, sweet or something local. Maybe rooms in newer buildings are better, but it might be a lottery.

Ana Boudewijn

We just spend 2 weeks here with my family, in the new remodel apartments in the building we’re reception is , Very friendly staff , checking in /out when smoothly, also nice recommendations from restaurants till were to have a good pedicure from miss Elena , parking in the surrounding is very easy en as long is yellow line “ is for free ! Also very central to everything ( Cala Ratjada is a very small town but with everything what’s needed) Sinds unlimited nice food restaurants till supermarkets , shops, nice calas etc … from this location is possible to walk everywhere, Back to the hotel ( if you need to use the safe or towels ask in advance by checking in and you need to pay a deposit 💵 that is given back once you bring the stuff back) Nice size pool were surprise , lucky not so overloaded with people , Breakfast is better to arrange direct by the hotel and not via booking.com, ( cheaper) and is worthy Very variable fruits veggies and all the nice things tipical of Spanish cuisine. As a coffee lover ( coffee could be better ) the area for breakfast is nice and modern with enough airco you will enjoy before heading to the hit of the beaches, ( also you need to pay in advance every time, because they don’t have a system that charge to the room) what is actually not a problem 😉you can make use of the breakfast when you need it, The only min punt ( is the cleaning 🧹 ) it can be improved…. But overall experience is a 9! Thanks to miss Elena , for helping and been involved in any single detail, hotel is lucky enough to have such a brilliant helpful person like her! ( do not ever let her go) and as a client ask her anything , she will help you willing and always with a big smile 😊 Until a next time ! Family Boudewijn.

Cecil Burnett

What an amazing week staying in one bedroom with lounge, two bathrooms and British TV. Had breakfast and dinner on first day and big thank you to the serving and kitchen staff they are so helpful and look after you. The views were stunning and looking out to the sea and the sun rising each day was bonus. There is music with bar and seating area at the front entrance with side swimming pool which is all great for the family. The location is great for walking along beach and next to some great restaurants. The reception staff were great from day one and big thanks to all of you as you made our holiday more enjoyable. I would recommend the Playa Moreia for holiday and take the kids they will love it.

Wim van Eupen

Very nice apartments on a good location, very central but not too crowdy. Bars and restaurants on a walking distance. Pool is nice, morning buffet is nothing special but really ok. Recommended, I would go there again with my kids.

Cait

Location is lovely and food for breakfast was good. We were very let down by customer service of the hotel as no one told us that the for air conditioning to work in the room, you have to pay a 10€ deposit for a remote. Went down on the second day for a remote and expected the 10€ deposit back, but when we checked out the guy at reception asked for a ticket? We did not receive a ticket when paying the 10€ deposit for a remote which apparently you should get with it. He said we couldn’t get our 10€ deposit back because we didn’t have the ticket which I explained I never received in the first place. Disgusting behaviour!! Whether they are pocketing this for themselves or not I don’t know but what a scam. I won’t be staying back here again and WOULD NOT recommend!!! Communication needs improving.

Alex Morris

Lovely place in a great location just by the beach and lots of restaurants near by as well! The Wi-Fi wasn’t the best, had to use data for a large majority of it. Toilet paper was not replenished so reception told us to take some from the hotel lobby toilets as I think everyone was uncertain on the room clean days. Lovely stay in the bed and breakfast and the food was great!

Stacey Gould

Lovely hotel, friendly staff, great pool and bar area, a few feet from the beach,.our room had an amazing view. Only downside was room was a little tired but perfectly functional and clean, we will be back 🙂

Veroni

Me and my daughter were here for 4 nights not too long ago. Thanks to Andrei in the reception, we got a nice room with a great sea view. He was very helpful and a kind young man; the staff were friendly in general. The bathroom is a bit small and old, and the door doesn't open fully, which is a little bit of a problem. The food is fine. We enjoyed the holiday overall.

Flavius Manea

It was a tough experience, first of all in our bathroom the water floated after every shower, also in the room the water floated from the bathroom, we had to spread the towels on the floor to collect the water and throughout the stay we do this thing which is not acceptable. Also we complained to the reception and we receive this answer “Do yo want a mop to clean?” Which is not respectful from a hotel to answer like that to a client. We went to the reception 3 times in a row and nothing changed for our room or our stay. It was HORRIBLE. Second time the air conditioning worked badly, in most of the time doesn’t work. I would like to tell you that you don’t resolve these problems in the last 2-3 years because I’ve seen in the others reviews the same issues and you said “Yeah yeah we will resolve, thank you for your feedback…” nothing changed the same problems are in these days.

Mae Ferrans

Rooms are fine.. although the air con dosnt really work. Cleaners and receptionists were lovely but the waiting staff are just RUDE I mean like your existence is of major inconvenience to them.. one or two nice ones obviously but the ones that are unfriendly and unhelpful seriously need a reality check. Locations great on beach front with bars extra a lil noisy at night but to be expected.

Dawid Górecki

great location, very good food! But the rooms need renovation immediately. A microscopic bathroom.

Teodora Nestorova

We had the best time in Mallorca this August, the staff were so friendly and helpful. Amazing views from our room, plenty of freshly made meals for breakfast and dinner. Rooms were cleaned every day, housekeepers with smile on their face. Staff on the reception Amazing 👏 great people full of joy and love ❤️ We couldn't ask for more. Definitely going back to JS Horitzo, highly recommended by me and my family.

Dustin “Dusty” Collins

Honest Canadian 🇨🇦 review, first and foremost we were treated like garbage our whole stay because people thought we were americans the waiter at the pizza shop was rude and gave us nothing but additude. Then when we asked for our bills to be separated (we were two couples) he's said to us "He couldn't and that it wasn't kindergarten". We were treated very differently when we told people we were canadians and not american. It is a young crowd there but we had no issues with that. No noise complaints it was fairly quite during our stay Now to the rooms they were a place to sleep basically, it was two single beds pushed together with single sheets and single blankets, which was an annoyance sleeping with significant other. I can deal with the single beds but atleast put a full size blanket if you're going to push them together. The bathroom door is a glass sliding door that doesn't close all the way so no privacy. Save your money on the all inclusive unless your drinking heavily, the food wasn't very good. We ate 1 breakfast and 1 supper the rest of the time we ate out. There are cheap options for breakfast close by and liquor is fairly cheap.

Sam Dearden

Great early season stay! Room standards were much better than expected, especially when paying only aprox €35 per night for 3 nights early May. Hotel stinks of marijuana so be ready (similar to the whole area). Lovely quiet pool area, clean and good standard rooms. Horrible noise insulation. Heard the lucky lad upstairs, thankfully it was only for 1.5 minutes, but still heard the headboard being given a good shake! Shower pressure for hot water doesn't exist, so be prepared for a cold one, or a drizzle of hot water. Great value hotel for money, make sure to book direct and join their discount program for 5% more off! Massive savings to be had!! Hands down would recommend and would be back!

Buse Aydin

This is by far the worst hotel I have ever stayed in. The noise levels were unbearable; we were woken up at 4 AM due to the constant commotion. The hotel was overrun with teenagers, making it feel more like a dormitory than a hotel. The walls are practically made of paper—you can hear everything. The management was unresponsive and the overall organization of the hotel was poor. The breakfast was a major disappointment with very few options and low quality. I strongly advise against staying here.

İbrahim Özbükerci

If you want to stay in a hotel, don't stay here because this is not a hotel. It is a facility where teenagers run in the corridor at night (screaming at 3 or 4 am), the walls are like paper and every sound echoes as if it is in your room. It is a very good choice to hear drunken fun and never sleep. Unfortunately, we stayed for 6 nights but I think we only slept for 1 night. It is never “Adult Only”, it is a student dormitory for ridiculously spoiled, drunk young people. Unfortunately, I give 1 because it is not 0. The best part of the facility is that you can check out when the time comes. I would say do not be fooled by the name TUI.

iamAmila

This was the worst hotel experience ever. We paid a 30€ tax on arrival, wore mandatory plastic bracelets, and found our room dirty with an old mattress. The bathroom had a glass door that wouldn’t close, offering no privacy. The room wasn’t cleaned during our stay, and our sheets were never changed. The cleaning staff entered without knocking twice, and a teenager mistakenly entered our room with a universal key. The walls were so thin we could hear everything from the noisy street outside. Avoid this hotel.

Nicole Petrak

Fantastic little hotel with a lot of charm. Came for a girls weekend with a friend and got the suite. We booked because of the two hours free daily at the neighboring spa (steam, plunge pools etc), which was very relaxing. Interiors of the hotel are new and clean, bed was very comfortable, rooms were quiet. The pool area is small but lots of good seating and serene. The location is perfect next to beach and on the edge of all the action. What really set this place apart for us was the exceptional service. The entire staff was so friendly, welcoming, helpful and humorous - they went the extra mile several times to help us have a seamless and pleasant experience. Would stay again and highly recommend!

Wariyuki

My overall rating to this hotel is good. I would recommend to my friends. Location - good. Close to beach, just one block away. Close to bus stop to town too. Room - good. Renovated with modern design and clean in general. Breakfast - great. Wide variety. Service - good. Value for money - great. Not good - no house keeping, no towel change, no room cleaning today?! I hope it’s a miss only and rarely happens. Coincidentally - there was an electricity outage and water supply too when we woke up in the morning. I was told that it’s across the entire area of the town. Hope it doesn’t happen often.

Kamilla

The hotel has a fantastic location: a few kilometers away from the airport, one street away from the beach. There's also a bus stop nearby that goes to Palma, airport and other places. I loved the proximity of the sea, because it saved time when I wanted to take a swim. If one is bothered by noise (like airplanes landing and departing), I'd recommend having sleep earplugs, although it honestly wasn't so noticible after a bit. The hotel seems pretty new and clean. My room was on a smaller side, because it was a single, but good enough and it had everything I needed (AC, hairdryer, lock, mini fridge and an electric kettle). The only thing I didn't like was the view, because my "balcony" was in the emergency exit area, but it's not like I spent any time there. Just dried my clothes and towels. There's a pool area and mini gym with sauna, but I skipped those, because I had to much fun at the beach and traveling. The food was amazing with multiple cold and warm options. In addition to all the available dishes, during the meals the cooks prepared omlettes and meat/fish to order. Drinks for dinner were paid extra. The only thing that was a problem for me, was the meal times. I usually eat the last meal much earlier, but I understand that it's different in Spain. As for the hotel staff, they were mostly very nice and accommodating, except for one older man, who was rather rude and unhelpful. Still, I'd recommend this place.

Alessandro Dos santos

I am currently staying on this hotel, booked a double room but they gave a room with two single beds , during the night I am keeping falling in between the two beds as I try to get closer to my lady, the worst about it is that they not even had the dignity to put a double bed ( sheets ) so we are a couple but sleeping with different bed sheets... the hand rails on the hall way and stairs are incredible dirt.... Right now it's midnight and we are going to sleep with no shower as the hotel run out of water and it's been ( seven ) hours without water.... when speaking with reception regarding no water they say there's nothing they can do and made it clear that the water definitely would not be back until tomorrow morning. Location of hotel is great apart from that everything else is horrible

Andrea Raluca Sunea

The hotel has a beautiful view to the sea. The rooms are very clean and the staff is very friendly. Near the hotel are a lot of shops and restaurants. In front of it yoy can find the bus station. The food is so good, and fresh.

Danny Kirwin

The location of the hotel is perfect being only a 5 min drive from the airport. Rooms are basic but comfortable and we had a view of the pool . Could’ve done with a small table on the balcony but this is a very minor gripe. Air con was Ok. Unfortunately we were next door to a couple who smoked all day so we could always smell it but this is outside the hotels control. Breakfast was good and varied each day albeit the Spanish don’t seem to be able to make bacon without it being 95% fat. There was even sprouts on offer on one of the days!! Used the bar a couple of times and it was about €7 euros for 2 decent sized red wines. All the staff I spoke to were friendly. The reception was always busy so be patient if you need to speak to them. I would definitely stay here again as it is one of the more reasonably priced hotels for the time of year.

Ósmy Kontynent

We stayed in Hotel Linda for 3 weeks and we enjoyed every day of it. Very good food in the restaurant, nice pool, Rooms are OK. The true superpower of Linda Hotel is their staff. Mr Roberto is the best of all and has a true talent for kids. Thank you very much for all your help!

Rye Serneo (Rye)

I would like to recommend this hotel to anyone visiting Palma. During my one-day stay, I found everything to be perfect. The staff members were extremely helpful especially Alberto, and the hotel's location is conveniently close to all the amenities, shops, and restaurants. The room I stayed in was decent and offered a view of the pool. While the beds could have been more comfortable, I believe that overall, this is a suitable place to stay for one or two nights.

Sarah Brown

Decent value for money with good pool, great location near the airport and bus route into palma (the 35) and decent rooms BUT the shower was not nice at all in terms of the pressure - could do with a refurbishment. Only one plug socket in the room. We had a water outage but to the credit of the hotel it was fixed quickly. Also lack of soundproofing so you can hear drunk guests people running around from 11pm.

Vivien L

We wanted to have a cheap hotelafter hiking close to the airport with food included. The price is unbeatable but you get what you pay for. +: staff friendly we got a room with view on the sea and you are not far from it price -: buffet with cheap industrial food (but again it is cheap so you have to expect it) somehow outdated place, for instance we had to take a bath to mix cold and warm water because otherwise the shower would not mix it Would still recommend to stay there if you have a flight but then eat at a restaurant at the beach in the evening anf just have breakfast

Pawel Waleka

We have enjoyed the stay in the hotel. I cannot confirm the feedback dealing with noisy environment. It was rather quiet and comfortable. The both beaches (north and south side of the small headland) are just few minutes away. Personally I preferred the south one (many less people enjoying the sun). The hotel staff was nice and approachable. Available for any question or request showing full commitment. They help me with the dinner for our anniversary. The timing for pool could be extended little bit (as I am usually early/morning bird) - this is however not contributing to the overall feedback to any extend. Full hearted recommendations!

Волошин Володимир

This hotel is one of the worst I have ever stayed in. On the very first day of our stay, a terrible incident occurred: my girlfriend's glasses and headphones were stolen from the luggage storage. When we reported it to the staff, their reaction was simply shocking—complete indifference. No one wanted to listen to us, and we never received any help. The hotel employees acted as if nothing had happened and didn’t even try to investigate the situation or express any sympathy. Such an attitude towards guests is absolutely unacceptable, especially when it concerns the safety of their belongings. If you value your belongings and peace of mind, I strongly advise you to avoid this hotel!

N.campbell 2.0

Stayed here for a week with a few friends for a party holiday, it is a great hotel for young and active/partying adults as it is next to the main Magaluf strip and a beach which gets pretty busy throughout all times of the day. Despite this l'd recommend bringing along a few ear plugs to sleep with as the walls are quite thin and it is noisy a lot of the time, even in the night with many guests playing music, chatting in the hallways and just moving around in general. Furthermore, l'd recommend going breakfast only as the breakfast is pretty good yet the dinner wasn't quite palatable. Staff were very friendly and helpful as well as providing a range of services. The rooms were cleaned pretty much everyday and they even have a sustainability plan for cleaning there which is pretty cool. I would actually stay at this hotel again and I’d recommend it for others looking for a one of a kind experience.

Татьяна Александренко

Be careful with your personal belongings, thefts are common! The hotel disappointed from the first minute. When checking in, you are met by unfriendly staff. We asked if the room would be ready for check-in earlier, they said no, from 15:00, you can leave your things in the hotel storage room. 15 minutes later, things worth an estimated 700 € were stolen (branded glasses and airpods), in which the locator was immediately turned off. The hotel is not responsible, the staff was absolutely indifferent, the manager was not at work. There are no cameras, no sign that the hotel is not responsible for your things. The staff did not say this. No one tried to solve the problem or help, they didnt want called the police. Judging by the behavior of the staff, there are guesses that this scheme for stealing your things is carried out by them themselves. when I stood in tears and said that my things were stolen, they told me: your room is ready, you can check in (13.30). and also, they said that they offered us to leave our things in the room, which is an absolute lie. never choose this hotel if you do not want to ruin your vacation and get problems, as well as material expenses. I would like to contact the owner of the hotel and get an investigation into this matter, as well as financial compensation!

Marcus Hobson

Had a nice 4 day break with my wife. After reading reviews i was kind of apprehensive but it was a nice enough hotel. It was clean and tidy, Rooms are a bit on the small side but clean, food was decent with lots to choose from. Location is bang next to club strip so can be noisy at night but you should already expect that with it being magaluf. The 2 big downsides are the arrival TAX and then there is no drinks provided at all for the evening meal (not even water) so you have to buy drinks if you want them with your meal. Overall its good enough and I'd happily visit this hotel again

Michael Screen

Staff warm welcoming and polite. Rooms clean and service excellent. Rooms a bit dated but clean. Entertainment and entertainment team brilliant throughout the day not just of an evening. Pool areas and bar perfect. Great family experience, would definitely come back again.

Patrick Fortune

Excellent hotel. Very clean, quiet rooms. All the staff were great to deal with. I can see why they have so many return visitors. Location is perfect. With a lovely beach just out the side entrance. Pool bar does a nice selection of tasty grub, and drinks, including adults and kid cocktails. The pools here are lovely, and with a great entertainment team, there's always things going on during the day and night and they include everyone. Everything you need is within walking distance really.

Anna P.

I recently stayed at this hotel and had a mixed experience. What I liked: - Location: The hotel is on a beautiful beach, although not on the first line. - The swimming pools are well-maintained and enjoyable. - The staff at the restaurant were always friendly and attentive. - The sea view from the room. Unfortunately, it went together with extreme night noise. What I didn’t like: - For the price of 350 euros per night, I expected a much better overall experience. - The nightly entertainment was extremely loud, continuing until 11-11:30 pm. Even with the windows closed, the noise made it impossible for my children to sleep. - Bathroom: The family room, accommodating four people, had no locks on the bathroom door, which was inconvenient. - Room towels were not changed during our stay. - Meals: The selection and taste of the meals at the half-board option were limited and not very appealing. I wouldn’t recommend it. - The reception experience was well below expectations, which was disappointing. Overall, I wish I would’ve chosen another hotel for my family holiday at this beautiful beach.

Ganesh Reddy

The location is perfect. 2 mins from a beautiful beach. Close to shops. The rooms were old, but spacious and kept clean. we Didn't have breakfast at the hotel. Small indoor pool. The sauna was broken, but they have explained it's temporary. Beds were super nice, perfect for a good night's sleep. The kitchen was well equipped. I would have given 5 stars except for the bad customer service at check in. We checked in at 8PM. Mr Emilio was very rude and unfriendly. After pointing out how impolite he is, he mentioned he had a busy day.

Clarice B

Really nice staff!!!! Other hotels should learn of them, super attentive and helpful. Went to enjoy a Hotelbreak breakfast spa and Massage, Toni is a wonderful therapist will come surely only for Toni! About breakfast as good as it gets, chef doing some omelets and pancakes wonderfully, buffet pretty good if you are on a budget. The only thing worth mentioning for us is hot chocolate was way better that coffee... Last one tastes not particularly good if you are a good quality coffee person. Regina, our waitress was super sweet. Spa accepts children in a restricted schedule from 11 to 12 mornings ( If we remember well) so as spa is tiny I would recommend not to go on that hours because most children will not be able to be in silence. Bring your own flip flops, hat, and towel. Showers were ok! Spa everything worked and when children left it was a proper place. Everything is clean, and the outdoor pool wonderful.Thank you reception team.

ryan glass

Great experience from the staff. The lifeguards, (didn't catch all there names) helped our family with young kids by the kiddy pool all the time. The kids club was great so friendly. The bar/restaurant workers where great ( they deserve a pay rise ) staff at reception very accommodating and very quick to act. Only 4 stars because i think maybe it needs an update in the rooms.

Danielle Jones

Bit of a long post coming. We stayed from the 10 - 20th June 2024, 1st time staying in this hotel. We're a family of four with two daughters aged 8 and 11 years old. Firstly I'd like to say the hotel was rated as 3 stars though I would say it's 4 star. For the reasons being our one bedroom apartment was spacious, equipped with a stove, toaster, kettle, fridge and enough kitchen utensils for us. The hotel cleaners were all friendly and kept the rooms to a high standard. We had fresh towels every day, one cleaner even told us not to worry about emptying our bin that she would do that, bins done every morning. Bathrooms were restocked regularly, beds were always fixed and made, clean sheets were left for us. The hotel itself was kept very clean along with the pool bar and pool. The hotel staff and life guards were all very friendly and helpful. Special mention to Martina, the games coordinator, she was brilliant with adults and kids. Alot of activities happening for both and the older gentleman who is a lifeguard, I apologise I never got his name. He joked and laughed around with kids on a number of occasions while also being firm but fair with pool rules. The hotels pool bar is very reasonable and the food was great, the staff friendly. They even stayed open to 11pm to accommodate the euros starting and brought out 2 large flatscreen tvs for the match's to be watched. The hotel itself is in a great loaction, surrounded with shops, bars, restaurants, the beach all within walking distance of the hotel. Funtasia mini golf and katmandu are also within walking distance, no more than 15mins and the western water park is a 5min drive in a taxi from the hotel and it was less than €7 for it. The downside to our holiday was unfortunately the volume of young adult groups that also used the hotel as a base as the hotel is also within walking distance to magaluf. We didn't have 1 night that we weren't woke up with the young people staying on our floor. There were 4 different groups of them, 3 groups of young girls and one group of young boys. The groups where anywhere from 4 people to 8 people. It ranged from 11pm to 6am every night of loud music blaring, doors slamming, door bells constantly being rang when they went from room to room or because they didnt have a key to get in and the people they were rooming with were already in a drunken sleep, wrapping doors and running away for which I'm sure was ment to be a laugh and a joke but after the 3rd go at 4 and 5am I started to see the joke less, running up and down the corridors shouting and screaming and on two occasions for us there was two loud and rowdy arguments among friendship groups when they had had a bit too much to drink. Reception did tell us to ring down straight away and they would have security come up, which we ended up doing a few times when things got too loud and out of hand because my children ultimately got a bit frightened with the commotion but if I'm honest even with as willing as the receptionists and security guard was to help resolve the situations it became tedious to be woke up every night. Sometimes for hours at a time until it got back undercontrol as there is only one security guard for the whole hotel. To have to phone down still 5 days in was tedious and this was after we even tried to speak with our neighbours ourselves nicely and ask would they be a bit more mindful coming in as we had young children rather than phone reception straight away. The hotel was advertised to us as a family hotel but I think if they're going to accommodate young adults there to party aswell they need to atleast hirer more security and become a bit more stricter with their noise policy or families will definitely find somewhere else to stay. Which is a pity because it is a great hotel for families otherwise. Although I fully understand it's everyone's holiday that is there and everyone wants to enjoy themselves, I could absolutley look past being woke up hearing the younger crowd coming in from their nights out if that's all the noise was but unfortunately it wasn't.

Georgia Ward

Having stayed at the Globales Apartmentos Nova many times, this trip was no different. Rooms are somewhat dated, but were clean and we had no problems. Bed sheets were changed when asked and towels replaced. There wasn’t a problem getting sun beds and the pool is a decent size, and there is an additional indoor pool. There is a small cafe next to the pool that sells decent, fairly priced food and a good range of drinks. Where this hotel really shines is location. The beach is only a minutes walk from the hotel, and if you’re looking for a good view of the sea book a pool view room. The hotel is only a 10 minute walk from Magaluf Strip, but is far enough away that you aren’t bombarded by it. There are a few groups of younger people there for the nightlife, however a lot of people who have left bad reviews seem to forget they’re booking a holiday in the Magaluf area in the prime time for younger people to go on holiday, some younger party goers should be expected. That being said they never caused a problem for me personally. Only 2 negatives. The first, which could be a Globales policy but was that it cost €50 for a safe for 5 days, which is extortionate. The second is that one of the receptionists were very unfriendly and had no interest in helping you. All of the other staff were very friendly. If you’re looking for a cheaper hotel that has a nice pool, clean rooms and a good location, the Apartmentos Nova is great and does the job

Richard Metcalfe

Excellent hotel, very clean, spacious, enough sunbeds and polite staff. Great weather Mid June. Safe available, Aircon fine, basic but adequate room, comfy beds peaceful sleep and sea view. Wouldn't hesitate to come back.

Tracey Stringer

rooms equipped with adequate utensils and spacious(1 bedroom apartment). communal areas clean and comfortable but rooms could be cleaned a lot better. all the staff we dealt with were friendly and helpful(apart from tui rep). altogether we had a lovely 3 week stay and would recommend. Aldi just a short stroll from apartments.

Tabea Kradolfer

The location of the hotel is absolutely amazing - we had sea and pool view from the apartment balcony and within a two minute stroll could go swimming in the Santa Ponca Bay. We were six in one of their apartments and it worked well. The kitchen was functional with fridge, toaster and kettle. There were some missing utensils but we made do. When we first arrived, the air conditioning didn’t work properly, but we asked at the front desk and they came and fixed it. It worked very well after that. Two of us slept on the pull-out sofa bed - it had a dip in the middle which was interesting but it was nonetheless comfortable and served its purpose. The people were very friendly and we got fresh towels and toilet paper refills every day. The atmosphere was very pleasant and peaceful, making it very family friendly. I would visit again. Thank you Portofino!

Jamie Pepper

Great town with many things to do and see. Unfortunately very loud hotel, our first night woken up at 5 in the morning with shouting and screaming from police and other holiday makers in the hotel then once again the third night woken up in the early hours by shouting in the hotel. The cleaning is not tip top but reasonable. Apart from that the hotel is well situated.

Nicola Castle

Air con poor! Hotel is 99% groups of young people, meaning pools are full of them, making it feel very uncomfortable for families. Location fab and rooms good if you are at front building. If you are a beach lover, it's a fab hotel.

Deana Russell

Our host Cynthia was the best, always busy and smiling. Portofino aparthotel has perfect Seaview and we are glad we paid extra for this. Lots of young people in the hotel having a great time. Far enough away from strip area the get a good night's sleep. The apartment was big and clean. Bedding and pillows comfortable.

Riley Getchell

Beautiful location, room smelled intensely of cigs but what are you going to do in Europe. Very comfy, enjoyed my stay

Samantha Foreman

After reading the reviews I was a bit worried about coming to this hotel but we can't fault it. Rooms are lovely and clean and are cleaned daily. Staff are brilliant, I actually fainted on my first day here and the staff surrounded me and helped me, brought me drinks and snacks and offered to call a doctor. Hotel is a stones throw away from the beach and seafront. Lovely and quiet in the evenings. Not much variety of food but what was there was tasty and enjoyable. They do have the 6 drink rule but the drinks are cheap enough to purchase Would definitely stay here again!

Kasia Koniewicz

I rate the service the highest, especially the kitchen, very nice service, everything clean and perfectly organized, very hard-working people and a well-coordinated team. The food is delicious, something different every day, there is something fresh in what I choose and constantly replenished. I am really impressed. Bravo! Room service and reception are also great! Rooms are clean as per the standard of a 3-star hotel, on the upper floors there are beautiful views, I rate the location as very good. However, there are two things that are worth working on are the elevators, very slow and without air conditioning, which is very inconvenient, there were often long queues for the elevator and we had to climb stairs to the 9th floor. And very poor air conditioning in the rooms. The overall rating is 5/5 only because of the service and food.

bryony large

This hotel was great for a short stay! My room was very clean, comfortable and modern. Staff were friendly and I thought the buffet had a lot of variety and options for breakfast, lunch and dinner. Location was only a 5 minute walk from the beach, and close to buses to get to and from the airport or a day trip to Palma. The rooftop bar had the most beautiful views also! The only downfall of my stay here was that my room on the third floor was opposite a kids park and bar, which meant a lot of noise up until 1am, so I would advise taking some ear plugs just in case. Also, whilst the location is great for in the daytime, as a solo female traveller I didn't feel super comfortable venturing out at nighttime as you have to walk through some dark back streets, so just something to bear in mind! Overall, the hotel was really great for the price, being all-inclusive and for a short stay!

Michael Beck

Beautiful hotel, lovely pool, food is "ok" only really ate breakfast, only get 6 all inclusive drinks a day which are wine and beer, both of which I don't drink, view from room and rooftop bar are amazing! Friendly staff! Rooms are also very clean! Location is a 5 minute walk down hill to the beach and lots of shops near by Only major issue was the sun loungers pretty much always being taken by people not actually using them and the AC isn't the most amazing, stayed in hotels before where the AC is 10/10 but this AC only really works at night, as soon as the sun was over the room in the morning it was sweltering hot at 8am! Needs updating.

Pretty Things

Don’t take all Inclusive !!! Extreme overrated. The food was absolute horrible. Overal it felt as if i was in a juvenile jail. Limited alcoholic drinks (3 per meal) and bar closing early. Then you can’t get anything. Security and reception staff were nice. The food is absolute horrible. Unless you want to spend your holiday eating hard pasta and mashed potato. Besides the vibe makes you want to run away screaming. They renovated it and the rooms are clean and decent. But this isnt worth €200 a night.

Jo Bealey

Can’t really fault this place too much. My only criticism, and it really is a small one, is that the floors never really felt like they’d been properly cleaned throughout our stay. Even returning after a day at the pool when the room had been cleaned there seemed to be sand everywhere. I appreciate it’s difficult to get rid of it all though! Evening entertainment was somewhat underwhelming and the atmosphere matched that sadly, but we chose to go out and about most evenings so it wasn’t really a problem for us. Hotel food was very good, no complaints and the variety was great. Bar prices are very reasonable! Would definitely recommend this hotel and the location was great. Would stay again.

Moon lady78

Loved staying here. Couldn't fault anything. The location was perfect, only a 5-10 min walk from beach. 20min walk to the Port. The room was lovely. Beds comfy. Shower was great. Great view from the balcony out the front with the canal & sea view. We sat around the pool a couple of times & had a cocktail from the pool bar. Lovely staff. As we did self catering, we didn't have any food from here, so can't comment on that. I would definitely stay here again & recommend it to others.

Aidan Ahern

Beautiful food. Lots of deck chairs by the pool. Activities every day. 5 minutes from the fantastic beach. Rooms are spotless. TV didn't work for the 10 days we were their which was a major downfall. Staff are so polite and helpfull

andra deaconu

We have spend our holidays at this hotel during 28.06-08.07.2024. Rooms are ok, cleaning is more than ok, the complex is very quiet and clean. Reception staff are friendly and helpful. However, especially if you get up early, I don’t recommend this hotel. Breakfast starts at 8 o’clock. Although they open up earlier, you are not allowed to get a coffee before 8 o’clock sharp and some of the restaurant staff is very rude, yelling it is not open, even if you want just a coffee from the coffee machine 5 minutes before restaurants opens for guests. It is unacceptable for an all inclusive hotel not to be allowed or have the possibility to get a coffee or water before 8 o’ clock. Moreover, food choice is very limited, breakfast is completely repetitive every day, lunch is very poor and you don’t have many choices. Too many hamburgers, hotdogs, pizza and fast food during meals. The only good thing was fresh fish available at lunch and dinner.

niels hansson

Were here on our 50 years aniversary with the whole family. 2 children 8 and 11. All inclusive and really worth it. Food, service, pool, everything was good

Caroline&David Williams

Noisy roundabout and poor spundproofing led to poor sleep patterns. Room was very clean and precise with a great shower and comfotable bed.

Sarah Hawkins

Myself and my family stayed at Habitat for two weeks and absolutely loved it. The staff were incredibly warm, welcoming and helpful. I got the impression the staff genuinely enjoyed working there with each other. If felt family run which I like. I have given 4 stars for the room because some of the fixtures and fittings were a little dated, and it was a bit dusty in places and the bathroom could do with a bit of TLC but other than that the beds were comfortable and we had all we needed. Sheets and towels were changed regularely. The grounds were minimalist in keeping with the aesthetic and the grass was beautiful. Like walking on a cloud. The pool was clean and nice. I gave 4 stars for the location simply because it is a bit of a walk in the heat to the beach but taxis are relatively cheap though hard to come by recently it would seem. If I were staying without my children the location would be fine as we would take a slow walk down to the town so I maybe I should give my children 4 stars for making the location seem further than it was by their moaning lol. There are two restaurants across the road and one has a pool. The food there is not the best and Habitat does only bar snacks. If Habitat did food I think it would make the hotel absolutely perfect. We would stay again Thank you for making our stay so enjoyable.

richard knight

Fantastic place 15 casual mins walk from the sea front 15 minutes from the middle of the seafront walk. Great rooms. Clean and comfortable

Genevieve van de L'Isle

Perfect place to stay in Port de pollenca. Loved that we were situated at the bottom for, easy for young kids. The pool was great. The place was clean. Min point is the two single beds that is uncomfortable for a couple. Also the shower curtain isn't the best as the bathroom would be flooded with water after showering. The wifi sucks if more people are using it at the same time. I liked that there was free parking, secured area. Room for your clothes and your own kitchen appliances. U can walk to the supermarket, the port and the beach.

Paul Langston

15 minute walk to beach or town centre or easy bus in. Apartments serviced every two days and helpful staff. Room was large with two bedrooms plus sofa beds in lounge. Great little drying area at the back of the apartment alongside a large balcony over looking one of the two pools. Good cafe/bar available, alongside a well stocked mini market across the road plus larger supermarket ten minutes walk away. Quiet place with good mix of nationalities, great self catering option. Would go again happily.

Sab Cio

Nice clean hotel in a perfect location, basically just have to cross the road to be at the beach. If you are looking for a quiet place to relax and unwind, to read a book by the pool or have a drink/coffee at the pool bar, this is the place. Nice, clean swimming pool with garden. We didn't have to "reserve" sunbeds in the morning, no matter what time we went out there was always a free spot. Roof terrace with sun loungers and sea and beach view. Very nice reception staff, especially a lady named Lucila (correct me if I misspelled name). very helpful and polite with a smile on the face :) Very good air conditioning in the hotel room. I could return to this hotel in the future again. There really is nothing to complain about.

Amy S

Amazing location at a fraction of the price of a direct beach front resort despite it still having sea views. Rooms were clean and spacious, service friendly and pool had ample beds with a good bar and snacks. Highly recommend.

Warren McElligott

Very nice apartment. Location was perfect, very close to the beach and shops. Pool was very nice and pool bar had a great selection of food and drinks. Hotel staff were very friendly and helpful. A/C in the rooms was brilliant. Only small downside the beds were a bit uncomfortable but staff were very helpful with making your stay comfortable. These apartments were very nice and made our holiday very enjoyable. If I was to return to Palma Nova this is where I would stay again.

Foyaz Ayyan

Wow. Sol Lumanar is absolutely fantastic! Was there for 7 nights and could not fault it at all! This place really exceeded expectations from the get go! Check -in was 3pm however, we got there at midday and they gave us a very warm welcome. The gentlemen at reception was very helpful. We were able to store our luggage in the luggage room and they had a huge lounge area to relax in prior to check-in. We infact asked if we could use the pool facilities before check-in time - without hesitation towels were offered and we were lounging in the pool area enjoying the bar facilities also. The staff at the bar were amazing! The hotel is perfectly situated nicely between Palma Nova and Magaluf. Giving you the best of both worlds - the calm relaxation amd markets in Palma as well as the buzzing nightlife in Magaluf. There was no unwanted noise and the entire place was very clean and tidy. Rooms were cleaned well upon request and the pool was very well maintained. The staff throughought the entirs stay made us feel so warm and welcomed. Ready to help and assist to an extra mile. A big thank you to the entire team and Sanchez on nights. Last but not least, The lovely Lucida! Who made our visit so special with her contagious smile & spirirually heartfelt hospitality - a real assett to the team - Thank you so very much! We will be visiting again & i would very highly reccommend Sol Lumanar to anyone planning to visit the island!

Kelsey

We stayed here for just over a week and were pleasantly surprised, especially given the price of $88 CAD/night. Pros: -Very affordable. -Very clean (maid comes every second day). -Friendly front desk. -Very convenient location, only a minute from the beach and lots of shops/restaurants close by. Bus stop right outside. -Nice pool, lots of chairs available. Overall, well equipped with everything you’d need for a short stay. Cons: -Fridge was broken, leaking on the floor. The front desk just told us to close it firmly -No screens on the deck door, unable to sleep with any fresh air -No fan in the bathroom so showering would make the whole room musty -Shower door didn’t cover enough and the toilet and floor were wet after showering -No hotel-provided parking. Thankfully we came in May so street parking was easy to find.

Julie Roscoe

Just returned from a week at Sol Cala D'Or Apartments and I can't recommend them enough. We had a 1 bed apartment overlooking the pool area. The kitchen area is small and cooking utensils are limited, but we didn't go to cook so it was fine for us. It was exceptionally clean with towels and bedding changed every other day. The pool and surrounding area was cleaned early every morning. It was difficult to get a sun lounger if you like a lie in, but we expected that from previous reviews and were up early to bag our spot.....by that I mean we actually occupied the beds and didn't just chuck a towel on to reserve them. The pool attendant does try to police people reserving beds for hours without actually using them, but it's not an easy job. Overall, we had a fabulous week, the staff were all happy and polite, the location was excellent, the sun was shining and we would 100% book here again 😁

David Cunningham

Brilliant self catering apartments for families, fabulous staff and animation team. Rooms modern, bright and large compared to other places we have stayed, this was our 3rd year staying at the hotel and would not hesitate to return 👍🏻 Oh and don't forget the pool slides provided for the kids with endless fun to be had, beach also close by 5-10 minute walk.

Fionn Kilmartin

Rooms were clean, location was great (4 min walk to Cala Gran). Pool was a nice spot to relax, busy but can’t complain for the price. There was a karaoke bar across the square that was quite loud until 11-12 into the night, bring earplugs/be wary if you are a light sleeper

Victoria Zarzuela

We've just retured after our second time staying at Sol Cala d'Or Apartamentos as a family of four. The location is very good with just a few minutes walk to the beach and restaurants. This stay the apartment was situated facing the busy pubstreet but it wasn't a big duel for us as we didn't use the apartmentterrace in the evening and the windows kept out the sounds. The kitchenett is less equipped than I remember from 2019 when we first stayed at the hotel but it was fine for making us breakfast and a snack. The poolarea is supernice however with all the rules of behavior that applies it's difficult to know how to act or swim. Sometimes it's ok playing gentle with a ball not disturbing other swimmers, sometimes not. It depends on the lifeguard on duty. The watertemperature in the pool was excellent. Luis and Antonia in the reception, thank you for your warm hospitality, I miss our chats alredy. Un beso, Victoria Zarzuela

Steve's Food Adventures

I stayed on a room only basis for a week from 25th June - 2 July. I had a studio apartment. There was a kitchenette with a sink with drainer, a fridge with a freezer drawer, a two ring electric hob, a kettle, a toaster, and a microwave. There were cups, saucers, plates, bowls, and glasses. There was also a selection of pots and pans, etc. (mine were hidden under the TV unit 😀). My room had a decent size Samsung flat screen mounted on the wall. I found BBC1, BBC2, ITV1, ITV2, and ITV3 on there. My room had 2 twin beds, which were comfortable, and a bedside cabinet. There were electrical sockets on both sides of the bed and elsewhere conveniently placed around the apartment. The ceiling in my apartment sloped down towards the balcony, so I had to watch my head. The balcony was big enough to sit out on, with a table, two chairs and a clothes hanging rail. The studio also had a small table with 2 chairs for dining. The bathroom was clean and well maintained. There was always plenty of hot water. The cleaner came every second day and did a great job - always worth leaving a tip. The bar area is a few steps down from the pool and offers everything you would expect. This is also where breakfast is taken. Although I ate out from breakfast. I had lunch a couple of times here and really enjoyed the food. On Saurday, the bar has a happy hour with 2-4-1 cocktails, which were very popular. The pool is lovely. There are steps leading into the shallow end where there is a raised platform with sun loungers fixed in place. The deep end is around 2.3 meters deep. There is a separate kiddies pool as well. When it comes to using sun loungers, there was a culture of putting towels down, then heading off to breakfast or lunch, etc. On several occasions, I arrived to find every single bed claimed and hardly any people using them or the pool. There is a sign in reception forbidding this and noting any towels put down before 10am (the pool opening time) may be removed. In addition, any towel left unattended for more than 30 minutes may also be removed. The pool attendant was great and, on request, would shift some unattended towels to find you somewhere to relax. The location of the apartments is great with good bars, restaurants, and supermarkets, literally a stones throw away. All the staff were friendly, helpful and professional. If I could ask for one improvement it would be the addition of an easy-chair or small settee in the apartment. I would definitely recommend Sol Cala D'or Apartments.

Matthew Vickers

Can’t fault this place. Great food and drink, great staff who will bend over backwards to help you out, great entertainment through the day and on a night. Just a great hotel. It’s a short walk to Cala Bona where there’s enough to see and do but the hotel offers a free mini bus to Cala Millor where there’s a bit more and a lovely beach. Will definitely be back.

amanda woodcock

Fabulous stay. Location was amazing, 5 min walk into Cala Bona. Room was lovely, very modern and clean, had everything you could need. Staff were incredibly friendly and hard working. All inclusive was fine, that's more my issues as I'm an incredibly fussy eater, but I didn't starve. would highly recommend and would return.

Super Jeffy Harvey

I genuinely don’t have a bad throng to say about the place. The staff are very friendly and they know what they are doing. The rooms are extremely clean and spacious and lovely balcony’s. I would highly recommend this hotel. The shuttle bus was very handy and it is free. We stayed in all inclusive plus for seven nights and the drinks and food are incredible. You literally get a drinks fountain to use WHENEVER you want. It had Coca Cola, Coke Zero, Fanta,sprite, Fanta lemon and sparkling water. It had a vending machine, and a nice pool. After reading the reviews I thought that the pool would be tiny but it’s not it’s completely fine. It’s very clean too. Nice beach not far away as well. If you are planning on coming to Mallorca I highly recommend this hotel. Thank you for our stay.

Kaat Van Noten

Positives: - The newly refurbished rooms are nice, comfortable beds too and spacious - Rooms are cleaned every day to a good standard - Reception staff is very friendly and helpfull. They help you with a smile! - Good location, 10 min walk to Cala Bona (picturesque harbour and some excellent restaurants - Free shuttle to the beach at Cala Millor (although we took a taxi back instead of the shuttle because too many guests were waiting…) Negatives: - The food often got repetitive. The meat on the evenings was good quality. But there was a lack of creative fresh salads. There wasn’t a lot of choice and a lot of the buffet was repeated every day. Breakfast was missing some healthy options like oatmeal. - the restaurant was overcrowded so we came to breakfast early and dinner around 07.30pm to avoid long queues at the buffet. People queue for the cooking station but do this at the buffet so it’s overcrowded. Queues should be managed better by staff. Dining hall was overcrowded and not enjoyable. - Small pool with not enough room around the pool. Sunbeds are way too close to each other and there aren’t enough sunbeds for all the guests, partially because the hotel tolerates ‘towel reservation’, which is the most annoying thing hotel guests can do. We were normal and went to the pool when we felt like it but we never had choice of a sunbed. We complained about it and staff agreed and said it wasn’t allowed but they never intervened! The pool area was extremely busy and not 'relaxing'. I never truly felt relaxed on holiday. - day entertainment way too loud and bad taste of music - kids entertainment: no dedicated kids area, no variation, mini disco the same songs every night. If we return to Mallorca we will for sure not come back to this hotel.

Suzanne Cowey

Fantastic hotel! Great location, slightly back from the beach so was lovely and quiet in the evenings but only a short walk to the beach. Really clean, staff were super friendly and helpful. We booked bed and breakfast and went into cala millor for our evening meals. The breakfast options were the same every day but so much choice it was easy to pick something different every morning. The free minibus into cala millor was excellent, the drivers were very helpful and offered advice on where to go in the local area. We had a room with a pool view which was lovely as we only booked 2 weeks before arrival. The pool was a great size, never busy and there was always sun beds available. The evening entertainment was fantastic, there really was something for everybody. If you want to explore further away their is a bus stop outside the hotel and the staff were able to help with bus time tables which we took advantage of. We will definitely come back to this hotel again and hope to bring friends and family with us.

Joe Hawkins

I can only say wow! We just got here about an hour ago. We were greeted by Monika. She has to be one of the nicest people I have meet. So friendly and open arms. We went all out and got the suite. Just for our first hour or so here we are completely overwhelmed. They will bring you breakfast to your room everyday. Definitely wasn't expecting that! We will be here for 8 days. If it keeps going like the first 2 hours then we probably won't want to leave. I will post more in the next days. So day 3..nothing negative about this hotel. We met Vladimir. Again..super friendly and nice and always smiling.The staff are so wonderful here! The manager is also very friendly and always helpful if we needed something ( Sorry I forgot her name) but thank you for recommending the coca de patata to try in Valdemossa. :-) Anyways great great great!!

alice lucy

Amazing service, staff at reception and the bar have been nothing but lovely. The rooms are nice but the view is what really makes me give them a 4 stars rating. The balcony is very spacious along with the rooms. Beds are quite uncomfortable but are fine for a few days. The one thing that really needs to change in the smell coming from the vents in the bathroom. It’s like eggs which is not pleasant at all. The pool could be a little warmer but everything in that area was very clean. It’s not like the crazy Magaluf hotels, everyone here is very relaxed and most are not actually here to party. The crowds of Magaluf are avoidable because of the location of the hotel. The hill up to the hotel is quite steep but doable. Food and drinks by the bar are reasonably priced and very good.

Lou Bee

The views are beautiful, the rooms have no air con until May, so even though we had 26/27 degree heat all week, all that comes out is heating. We obviously didn't have the heating on, and weren't offered fans when we complained at reception, just told that its heating only until May. All the guests we spoke to at the pool were saying the same thing and how it makes you feel really ill at night being in the room where its so hot even with the door open, we were all waking up soaked in sweat. The bathrooms absolutely hum ding dong of eggy sewers so it's boiling hot and stinks to high heaven. Also ants, lots of ants everywhere running around the apartment. Shower also leaked all over the bathroom, complained to reception and it never got resolved. The pool bar area absolutely stinks of cheesy vomit. We asked a staff member why it smells so bad and were told that it's due to the machines being old and that they don't get cleaned properly!!!! 🤢 As you come out of the lift and walk to the pool, the whole corridor absolutely pongs. Be warned - if you're hungover and half dead from sweating to death in your room and then walk into this stench YOU WILL HEAVE IF NOT PUKE!!! This was a common subject amongst guests when stood waiting to order at the bar because you couldn't escape the stink. Pool area has lovely views and lots of seating with parasols, pools are freezing cold which was actually a relief after the torment in the room all night. Managed to get sunbeds every day, loads of ants down here too running riot over the floors. Hotel is at the top of a giant hill, wouldn't stay at this location again, would want to be closer to some local restaurants, shops and cafes. There is a supermarket round the corner, but the one down the hill is cheaper. Saw a few people with children here but really don't think this is a place I'd want to bring my children. Staff are nice, views are lush, however - hot, smelly and anty 🐜 Wouldn't return. Regarding the hotels response: maybe you should try listening to the things mentioned rather than denying them and sort them out? At least offer guests a fan for the room perhaps? No one asked you for blankets during the last 7 days at this hotel don't tell lies. The rooms were stifling hot all through the night even with the doors open - in all of the rooms our group had, so don't talk nonsense. All of your pool bar staff can smell the stink at the pool bar, if you can't then you need to go to a doctor.

Angela Brown

Lovely modern contemporary feel to the hotel. Friendly staff and lovely clean, spacious rooms. Views were amazing. Good location for both PalmaNova & Magaluf

THE GAMBLER

No Ac aircon until May! even tho you pay extra for it. only hot heating or nothing. 26c my autistic son hates when he can't cool down what hotel puts heating on only in Spain. I would of never booked if they said this on the site. Spoilt our stay in the room.

Claresy C

We booked all inclusive for a family holiday and it was well worth it. The food was delicious with plenty of choice and something different every day for the 7 days we were there. The drinks were good quality and they always give you a generous pour. The room was comfortable with enough space for 2 adults and 2 children. The entertainment staff were amazing! They worked so hard and were fab with children. We are definitely thinking about returning next year!

Belinda Searle-Barnes

This was our third stay at the hotel. Once again we thoroughly enjoyed our all inclusive holiday. Everywhere was spotlessly clean. The staff were very helpful and friendly. The food was varied and of a high quality with plenty of fresh fruit, salads and vegetables. There was also a choice of well cooked fish and red and white meat. We enjoyed having the choice of three pools to choose from and there were plenty of sunbeds.

Jack Marfleet

- For what you pay this was a 5 star holiday. - Incredible location with access to shops, bars, restaurants and beautiful beaches all within short walking distance. - Rooms clean and tidy. A little tired but to be expected. - Service was excellent... with kind, understanding employees across the whole hotel (reception, chefs, waiting staff, bar staff, entertainment team). - Overall I would highly recommend this property.

Toby Catton

Service from all the staff was fantastic. Beautiful location, loads of tiny little coves to visit within walking distance with shops and restaurants just outside the hotel. We had a brilliant ground floor room by the pool side, cleaned daily with fresh towels. The food was lovely with loads of different choices each day. I would 100% recommend the hotel and we are already looking at coming back. Thankyou for a lovely stay!

simon reay

Just back from the hotel on Friday for my 50th birthday staying with friends. Very clean apartment, lobby,dining room and pool area. Staff efficient and friendly, regular clean towels for the room. Food was good and plenty of it. It’s not a 5 star hotel but the food was well cooked and tasty. Events team were great. Water stations would be nice next to the bar area and better all inclusive drinks or some kind of premium package. To be honest neither of these suggestions detracted from our holiday and the hotel. Staff work very hard and they are a credit to themselves and the hotel.

o

Me and my boyfriend stayed here in mid July. The hotel is absolutely fine it was a very smooth check in and check out. The food was good, however we both found the breakfast challenging as it was very german orientated food which was fine! just something we weren’t used to. And the Evening food we found to be very salty. We also didn’t have air con in our room at 35 degree temperatures so it was a bit challenging there too. The location was the best though, so close to bus stops to airport and bus stops to Palma, 5 min walk to beach and bars. It was very ideal and we had a great stay. thank you :)

Sofia Grebneva

The staff were very friendly. When we came, Spain had won the finals 2-1, if you didn't watch it please do, and there was a river of people all chanting and banging drums and there were fireworks. It was like a show for us but it was impossible to park. Eventually, I found a spot for parking. I couldn't sleep until they stopped. There is such a wide variety of choice in food and drinks. Wow! Excellent. The location is perfect as there is a beach nearby. Bellisimo. Rooms are not to large or too small. Everything is clean. There is a bath which is quite unusual as usually there isn't when I go on holiday. Perfecto!!!

Tetiana B

This is an amazing budget hotel. The staff is very pleasant and helpful. The food is delicious and room had a great view of the pool and the sea. The hotel is clean, location is amazing and the nearby beach is the best in the area.

florinel florin

We love this hotel, this is the 5th time we coming here, staff very friendly, reception they doing everything is possible to make you feel good , food was great , bar staff very good.We coming next year as well. thank you.

Aljaž Tišler

This was by far the worst hotel and experience I had in my whole life. I would not recommend this hotel to anyone. Save your money and go elsewhere for 100€ more.

Martin Sokolovs

Booked an All Inclusive holiday with the family from 22nd July 2024. All rooms were spotless and maid service daily with fresh towels. Fantastic view of the sea and pool area. All staff were very friendly and helpful. Long beach and promenade only 100 meters away, as was the main town. Great choice of food at the hotel and local spirits with All Inclusive. Would highly recommended this hotel and, if had chance in future, would go there again.

Ionut C-tin

Don’t waste your money on all inclusive if you are not into rice, chips and fish cause that’s what you will get at lunch and dinner, no kids menu, we booked with Jet2.com and had problems since we arrived at the hotel, we where led to believe that we booked the deluxe package but turned out that for the extra money we received extra towels, bathrobe, slippers and a minibar raised the problem with the management and they upgraded us to the deluxe package at no extra cost! As for the food service, there was nothing that they could do about and told to the Jet2.com representative that we are free to leave leave if we don’t like it with no refund, which I believe it was unacceptable!!! The rooms are clean and spacious and the bar staff, Joni, Lucia, Kautar and Gisela, are very friendly and happy to help us with whatever we needed, will miss them! To conclude my review: it is a nice hotel with room for improvement considering it is a 4 star hotel with all inclusive service!

Dipal Patel

cannot thanks Jose maria, Flor and the team enough. We had to make an emergency trip to Majorca as my uncle sadly passed away while on holiday there. hotel ibersol was both fully accommodating and considerate to our situation. they made things very easy for us and went out of their way to make us as comfortable as possible. In an incredibly difficult time for my family, this hotel provided a home away from home for us and made processing our grief that little bit more manageable. I would highly recommend this hotel to anyone looking for a relaxing break as the staff in particular... are the best I have ever had the pleasure of encountering. thank you very much!!!

Graham Lee

Spent a week here at Easter. Friendly hotel from moment arrived. Reception was a breeze. Rooms modern clean spacious. Restaurant went all inclusive not biggest selection I've had but always found something to eat. Pool area spotless sunbeds new. Because very early season pool cold but sure high season under heat will be warmer. Location 100m if that from beautiful beach. Its a small hotel almost like a boutique. Every member of staff friendly from Reception waiters/waitresses bar staff cleaning and maintenance staff. Would definitely book again if travelling back to sa coma. And would not hesitate in recommending if you want a relaxed low key hotel .

Andy Bruton

Just got back from a great week at the Ibersol Siurell. Lovely, clean, spacious rooms. Friendly helpful staff. Food was always fresh and had a good variety to choose from. Overall great value for money.

Gordon Orloff

Paco at reception was very helpful. The apartment was somewhat utilitarian--but it was quite large, very clean and had a great shower and kitchen utensils. The bed was quite comfortable. We requested and received an apartment in Building 4, which was away from the restaurant/bar and associated music. Plus, it has its own smaller pool right there. It was a great location to explore the entire island and we recommend it!

Andrej Kijonok

Main problem is rooster 🐓 screaming at 5 a.m. + spanish women don't understand that people want to sleep, so they call their friends at 2 a.m. and with maxed volume talk to them. Walls feels cotton, so you are forced to listen. + balcony could be more private, all neighbour's look on you, If you want to relax there. + our room wasn't cleared even once, there was a moment when lady came, but It wasn't right time, so we put please make our room sign later in total like for 40 hours, no result

Chloe Campbell

Really enjoyed our stay . Location was excellent I've never seen such a clean hotel. Unfortunately we had sand storms but all evidence of it quickly washed away. Staff excellent. Went out of their way to help. Beds ultra comfortable Only small fault I would find is some of the rooms could do with a little TLC But definitely recommended Hopefully coming back next year

Mari Logan

Group of 4 and did not have one issue! Great location, super friendly staff, lovely mix of families and adults. Room was spotless. Hotel was always spotless - even cleaning the walls. Staff at the pool bar were lovely as were the reception staff. Food delicious. Can’t find a flaw!

Valerie fitzpatrick

The ola apartment is in a nice location for beach and walking to town. The staff at the reception desk is friendly and helpful. The noise at night due to the entertainment is unbearable. Unable to sleep early or use the balcony. Entertainment is from 9:30 pm to midnight. The air conditioning was not cool. Cooler out at night than the ac. Front desk had service check it out -still hot and humid. Floors are not cleaned. Shower floods bathroom floor. Room 2001. Bathroom shower floods bathroom floor. Stay in bldg 3 it’s farther away from loud obnoxious night entertainment

Dimitria Markou

❌🔴 Do Not Stay Here – Unacceptable Service and Overpriced for What You Get Stayed for 5 nights in August and will never return. I strongly recommend you avoid this hotel, especially due to the appalling service. It’s simply not worth over €300 a night. 🔴 Facilities: Though the rooms are supposedly renovated, they are poorly maintained. The kitchenette is dysfunctional – a broken toaster, and in the bathroom, the LED mirror had no light, its batteries leaking foam and powder. The toilet tank leaked after every flush, wasting water. The irony is the hotel promotes water conservation with cards throughout the resort, yet can't even fix their own plumbing. 🔴 Service: This is where the biggest RED FLAGS emerge. The reception staff were rude, unhelpful, and uninformed on several occasions. Bar service was painfully slow, and drinks were served without any accompaniments—something you’d expect at even a basic hotel. However, the worst experience was with their taxi booking service. We booked a taxi to the airport two days in advance and reconfirmed it twice. When we checked out, we inquired about the taxi and were told to simply wait by the roundabout outside. When the taxi finally arrived, the receptionist had booked it for 3 people instead of 2. The driver refused to acknowledge us as his clients, leading to 20 minutes of stress and frustration. Despite calling the reception 5 times during this ordeal, their response was useless and dismissive. That 20-minute delay could have cost us our flight. Adding insult to injury, we ended up paying for 3 passengers instead of 2—a complete rip-off. 🔴 Conclusion: This hotel is unreliable and unprofessional. The €80 taxi ride was outrageous, and given the hotel's mistake, they should be reimbursing us. But based on their track record, I’m expecting the typical empty apology: “Thank you for your feedback…” Do better. You are charging premium rates but delivering subpar service and experiences.

Hollow Hat

Edit: Loved the holiday here, great location. Got to enjoy the sea while the wife got to enjoy the sun beds and pool with the kids. Very clean hotel, the staff are super efficient and pleasant.... But they don't serve frappes, drinks are mega expensive... they don't serve frappes did I mention that already?

Andreas Thorsen

The outside of this hotel is amazing, great pools and the ocean bay is also great. Close to many fun activities for our kids, in general very kid friendly, the breakfast was also good. Unfortunately the room was a let down, ants in the room, the linen and pillows on the bed were wet/moist, the two sleeping couches were basically just the normal kind of uncomfortable coach pillows with extra linen. The staff were great.

Sophia M

Esmeralda Park was a good hotel for the price! Everything was very clean and the whole atmosphere felt like a resort. The beach out front was beautiful, and there were pools to choose from as well. We did not try the buffet, so I can not speak for that. The room we got had two twin beds pushed together to make a full, and the shower was a bit outdated. I am 5’3 and the shower head was only a few inches above me, my husband who is 5’9 had to duck to rinse his hair. The room was perfectly fine otherwise, with a nice little balcony. Location is great, it’s on the same street as some restaurants and about a 10 minute walk away from a whole bunch more. Overall, I would recommend this hotel.

Kayleigh Cooper

Beautiful hotel. The location is perfect. So many bars and restaurants around it. Pool clean and tidy though can be difficult to get a bed. Bar service a little on the slow side

Julia

As soon as we walked into the hotel we were welcomed by friendly staff, Maria who helped us change our room to one with a balcony, so as Kamile and Ines who were very friendly and helpful at the reception. Our room was very clean when we arrived and Sofia who cleaned our room also up kept the cleanliness every day. There was a variety of food every day and it was very tasty. The dining place was also kept up to a very high and clean standard. We can’t say anything bad about the hotel or the staff, everything was perfect.

Slav Konik

For a 3 star hotel I am satisfied. Maria from the reception very nice person very helpful and always positive. The food is good and the eating time is well planned. Definitely change the beds, the mattresses were uncomfortable and it was bad to sleep. Bathroom clean staff cleaned day by day. Clean in the hotel. All inclusive not all inclusive so this is a big mistake. I understand that there are limits to make people control themselves with alcohol but the designated times to drink is weak. Everyone should have a choice when they want to have 6 drinks because it's their time. So the all inclusive is greatly exaggerated. This should be changed so that everyone has a choice of when they drink their 6 drinks for the day.

Day Dreamer

I'm currently at this hotel and I've been here for the last 5 days. I'd avoid this hotel like the plague—it's more of a hostel than a hotel. The check-in process with the lady at reception was the only thing that went smoothly. Upon arrival, they claimed to offer sandwiches, but when I went to check, it turned out you had to make your own. The cheese looked like it had been sitting out for hours—completely unappetising. The rooms are tiny, reek of something awful, and are in dire need of renovation. Everything feels dirty and outdated. The mattress? A thin, flat piece of foam that's impossible to sleep on comfortably. The reception staff was another disaster—cold, unfriendly, and didn’t bother to greet or smile at customers. The only saving grace was the cleaning staff, who were friendly and approachable. As for the food, it was barely edible—repetitive and mostly served cold. To top it off, the hotel provides misleading information. Their website states check-out is at 12 PM, but in reality, it's 11 AM. I would've raised this issue, but the hotel's so inadequate that I just couldn't be bothered. And don’t expect any peace and quiet—thin walls mean you can hear everything from the other rooms. The pool for another hotel practically spills onto the balcony, making it impossible to enjoy any privacy or relaxation. Would I stay here again? Absolutely not. I'm a frequent traveler, and this place was so below standard that I didn't even bother taking a single picture of my hotel room! One good thing, karaoke on Tuesday was really good!

Jacqueline Simpson

So I don't normally write a review...after seeing others reviews on this hotel before I arrived I was little worried to what I was walking into.....my room was small but clean...I'm a solo traveller so didn't need much...air con was great, shower was good. I've been places and the water literally trickles out.....staff have been friendly...I don't speak Spanish but had no issues checking in, going to the bar and checking out...can't comment on the food as went down once for a meal but the wee sandwiches and pastries at the bar were enough for me...pool was clean it was busy at times buy only 1 day I didn't get a sun lounger but I didn't go down till late afternoon so thats my fault...anyway I've had a good stay and would stay here again 😊

Sarah Morton

This place is a little gem, fantastic service, food really good lots of options, cleaning staff absolutely fantastic, rooms spotless, pool lovely, entertainment staff fabulous, all round fantastic time. The reviews that are bad obviously want a 5 star hotel. This is a fantastic price and totally worth every penny.

paul harwood

I have just returned from the Garden Village. I can honestly say I haven’t been this relaxed in ages. When we arrived the reception staff were welcoming and helpful, as they were throughout the whole two weeks we stayed. The food we had there was of a high quality and the bar food was good quality, mentioning the bar, the staff there were really helpful engaging and couldn’t help enough, especially Paco, Alberto and Jose. The three of them always appeared to be happy to see you especially Alberto who is a natural comedian. The location was great and well placed for the beach but also for it to be quiet enough to relax. The pool and spa were kept clean, but one member of staff who stood out throughout our holiday was the entertainment manager/host called Kuba, he was funny engaging and couldn’t do enough to make sure we all had something to do, but also knew when to let you relax, a great ambassador for the resort. If I did have anything negative to say it would be the mosquitoes, there are plenty of them with voracious appetite, but so long as you made use of the local mosquito repellent then that was sufficient. We have had a lovely time all thanks to the staff and the location. Thank you everyone. Paul, Vicky, Katie, Billy, Mary and Geoff

Marzena Pacholczak

Great hotel with lovely, fun and helpful staff. The dinner buffet was different every day, so you never got bored of eating the same. The pool area was great as well (3 different depth areas, so it worked out wonderful for me as a person that can't swim this well and feels more comfortable with being able to reach the bottom of the pool). Only issue was the bathroom in our room which seems to be needing a touch up.(The smell from pipes wasn't pleasant for example, but it helped by keeping the door closed). Special greetings and thank you for a great week to the ladies in reception, as well as to Kuba, Justyna, Paco and Alberto.

Aimee F

My partner and I have just spent 5 fabulous nights at this hotel and we loved every minute. The staff were so friendly and welcoming from the moment we arrived. Breakfast was delicious and something for everyone. The pool area is very spacious and there was never a fight for the sunloungers. The rooms were clean and tidy and very peaceful at night. We were around for the entertainment 3 of the 5 nights and thoroughly enjoyed, plus the games in the day were great fun too, darts, cornhole and pool aerobics! Location is great, just a short walk to the beach and other places to eat etc. Also, on our final day we were able to use showers in the gym area to freshen up before our flight home which was great. We would definitely recommend this hotel to anyone and hope to return one day!

clare lee

What a beautiful place to holiday. Far exceeded our expectations. Booked a standard double room which was great but decided to upgrade as wanted more room. Roxanne the receptionist went above and beyond to try and accommodate us. Thank you. The complex is so idyllic and peaceful. Within easy access of the town, beach, bars and restaurants. The staff are amazing and the entertainment top notch.Perfect holiday for singles and couples alike. My first time in Mallorca and would definitely return. I would highly recommend and look forward to staying here again in the future.

Jemima Cross

Really lovely place to stay! Room was great and pool and bar were fantastic. Great food options too. Staff were amazing. They were all very friendly and went above and beyond. Location was great, easy to get to. Very clean and tidy resort. Thank you so much for a lovely stay, I will definitely be back! Couldn’t recommend more!

Lisa Friel

The staff are amazing. All lovely, smiling, helpful. The lady receptionist is especially talented; speaking many languages, professional, and charming. The buffet varied every day. We had breakfast and dinner. Some delicious dishes! Quiet while we were there, lots of comfortable sun beds, roof terrace is beautiful, and nice pool downstairs. We had a great room, balcony overlooking the street with side sea view, had sun in the morning which was brilliant! Coffee machine in room, great shower, comfy beds. Should be a four ⭐ ⭐ ⭐ ⭐ hotel! Thank you for a wonderful stay!!

Andy W.

Beds terribly soft ...Two days and two horrible nights. Changing the room didn't help that much ...the rooms are below mediocre with the toilet right within the room ...so you basically take a dump right to your bed ...better have a very good relationship...the beds are below anything I slept in ever ..I travel a lot on the island and sometimes end up with 5 hotels ore more... breakfast was...like in any other hotel..nothing to talk about..orange juice was out first day...a disappointment...I dont even know where they take the Boutique Hotel claim from..I will never book there again and if you have a problem with soft, old beds ..dont get lurred in by location or the interior frot of house..it not worth your money.

Aoife B

Normally I like to venture out and have lunch or dinner elsewhere...but oh.my.god! The food is exquisite! Do yourself a favour and get the goats cheese salad or chicken ceasar 🙌🌟🙌

Jir En

Beautiful hotel and excellent staff. The brunette girl at the reception was fantastic.🫠

ShoJordz

Stayed 10 nights at this hotel , the location is the best attribute about this hotel but there are better . The rooms have a mini fridge which is good , could do with updating but they do the job .There is a bad sewage smell that lingers when the windows is opened. You will hear an air vent that literally makes loud banging sound quite regularly that makes you jump . There is also ants everywhere . Cleaners will be slamming doors and dragging beds as they’re cleaning at 5 am which makes it impossible to get a good sleep or have a lie in .The reception / staff do the very least to help you . Night receptionist refused to assist me and book a taxi for me (as I speak no Spanish ) when I was out which resulted in me being stranded for the night , overall I felt a lack of care or responsibility to a quest in a foreign country . Would never in a million years stay here again .

Emelie Matijacic

I recently stayed at your hotel and unfortunately, I had a rather disappointing experience. The staff lacked basic service skills and seemed uninterested in providing a welcoming or helpful environment. From check-in to check-out, I felt that customer service was not a priority. Simple requests were met with indifference, and at times, the staff were outright rude. There was no sense of hospitality or willingness to accommodate guests. I expect a certain level of service when staying at a hotel, and unfortunately, this was far below acceptable standards. The cleaning is not even worth called cleaning. This experience has left a negative impression, and I hope the hotel management takes steps to improve the service quality, especially the attitude of the staff towards guests. And the cleaning isnt even worth called cleaning Best regards,

Antonina

Roosters was a disaster.. couldn't sleep.  10 min away from the sea but feels like longer. I didn't like the food at all, neither at breakfast nor at dinner. Juices was terrible as well as coffee.  The pool was great, but there were too many people since the opening. The gym is so small that you can barely do anything. The room wasn't very clean even after the visit of housekeeping.  I wouldn't stay there again.

Мария Голуб

We spent 5 days at the AzuLine hotel, we had wonderful impressions, a clean and comfortable room with a balcony with a beautiful view of the sea and mountains, the hotel is beautiful, friendly staff greet you with a smile, the pool has clean, cool water, ideal with children, entertainment, games in the water. The restaurant has a huge selection of delicious food, the service is perfect, the employees are kind and nice) we will definitely recommend this hotel to our friends! close to the sea, about 15 minutes walk through beautiful streets!

Sana Rashid

The food was good if you get all inclusive. The entertainment was also quite good. However, the ac in the room wasn’t working properly we did complain and the man came and said it’s ok but it was not working properly at all we tried turning it up but it was still not making the room cool at all. Another thing was you literally have to pay for WiFi in your room it only works downstairs in the lobby. We also had to pay ‘tourist tax’ which I know some places do make you pay but the last time I went Mallorca last year I stayed at another hotel right next to the beach and they didn’t make us pay any tourist tax. Other than that the bar staff and some of the receptionist were very friendly and kind.

Laby Rinth

I recently stayed with my family at Azuline Hotel Bahamas, and I must say it was an incredible experience. The reception service is outstanding. They truly go above and beyond to ensure guests have a comfortable stay. We requested a fridge for our room, and within 15 minutes, it was delivered. Special thanks to Sylwia at the reception for her exceptional assistance. The room cleaning service is excellent, and the staff is lovely and attentive. Our room was spacious, immaculately clean, and featured a charming balcony. However, the air conditioning could use some improvement, as it wasn't cooling as effectively as we hoped. The food at the hotel is acceptable, though not exceptional. Breakfast is decent, but the dinner options could benefit from more variety. Nevertheless, the overall dining experience is satisfactory. The bar is well-stocked and enjoyable, although it tends to get busy, leading to queues and waiting time for getting drinking is bit annoying... The hotel’s amenities are fantastic for families, with a fitness center, swimming pool, sauna, and a dedicated kids' play area. Plus, the location is a major perk. just a 10 minutes walk to the beach. Overall, Azuline Hotel Bahamas is a family-friendly hotel that I highly recommend. A big thank to the entire team for making our stay memorable.

Sharmistha Dam

The stay was great. Foods and entertainment were top class. Really loved their hospitality. Special thanks to hotel plazamar serenity to find out my daughter's favorite cap which we forgot in our dinner table and they send it via post to our home. This shows how much they care about customers. We will definitely come back.

paula williams

Just got back from this hotel we went for four days , it was a great hotel ,staff where brilliant friendly , pool area was very clean plenty of sunbeds to also the lifeguards where great making sure all children where safe when in water, they provided little life jackets for the little ones too , the children's entertainer went above and beyond with the children playing games with them not just the children she also got the parents involved too she was always on the go and very friendly and lots to do for them. Food was very nice, we went self catering but we paid 16€ at tea time and that was till 6 till 9 all you can eat and your beer & wine too. All staff work very hard at this hotel , thank you for making our little holiday a pleasure , I will be telling friends & family about this.

Micky B

Just done 10 nights all inclusive. No complaints. Staff friendly and food was spot on with plenty of selection. About a 5min walk away from all the night life as well if you want it. Kids loved it

Noiseyneighbor8 I

Stayed for 4 nights with 2 Children, was a lovely little stay for self catering. This is only a 5/10 minute walk to where you wanna go, staff was friendly and would definitely go back. The room was clean and modern, no issues other than could have been bigger. But nonetheless was more than suitable.

Мария Мосиенко

This hotel was not good. The personal on reception is nice but the administrator is awful!!!! It’s not hotel it’s like a prison where you can not swim in swimming pool without bracelet.i can this understand if the pool was great , but it’s just a pool in 2-3 stars hotel nothing special. For kinderanimation you must pay . Only 1 euro but when you relax near swimming pool you must go to your room find this 1 euro .it not comfortable. Only after 4 days someone come to clean , maybe they forgot about us . So it was very stressful and I can’t recommend this hotel!!!!! Good was only room because it was big . But you woke up at 7 o’clock because you hear everything outside. Choose another hotel for your rest !

Amy Shorter

The hotel was so good! The staff were lovely and the food was delicious, lots of fresh fish which was lovely. The pools were all great, nice to have a choice between busier pools with entertainment and quieter pools. The entertainment team were particularly amazing, best hotel entertainment I've ever experienced ☺️ I'll definitely be back!

Amy Hurst

Lovely chilled holiday!! Staff lovely and always made an effort to be extra lovely to our baby. Good fresh and delicious, all inclusive can be repetitive but each meal was delicious and couldn’t complain. Rooms lovely and clean. Pizza from Natalie’s was out of this world delicious! Thanks for a great holiday.

Kirstie Jones

The room we was in was right at the far end of the resort, couldn't open patio doors as we had cats sat there trying to get in, bleach stains on the bed,green on the shower head,coffee stains on the wardrobe door and wood peeling off the doors, we asked if we could move to be told no. We also asked if we could upgrade from self catering to all inclusive we was told it would be €45 per night so for 4 nights we thought brilliant price we can do that for her to tell us it comes to €720 when challenged why its double she said its not and when on the beach rang them to ask the same they wouldn't cooperate with them. Disgusting rooms and disgusting service

赵宇

The worst hotel ever I lived. Smelly room, no body wash and shampoo, broken air conditioners, even no quilt :). What a ridiculous nonsense stupid hotel. We found these problems around 10pm, and ask help from the reception. However, the reception only said ‘we can do nothing’, ‘you need to wait tomorrow, when the cleaner and the manager is available’. What is the purpose the hotel hire this reception? To keep guests away? Oh, the reception did one thing, she gave us a bottle of hand wash as the body wash and the shampoo:). What a nonsense experience. One more thing, it is definitely that they still have empty room because the hotel is still available to make new reservations, but they still refuse to change the room or give us a quilt :).

Odd Lizard

Rooms very old fashioned. Took us ages to get in to the rooms because the keycard wouldn’t work . They sent out a repairman to fix it and from what I could sea he just hit the door with a hammer. Funnily enough that didn’t work. Pools were nice though.

Anthony bangs

Our room was not the best one bed was broken and it's very basic but clean enough, pool is the size of a bathtub but they have another one on the roof which is amazing at night with a cocktail. Food was surprisingly good just no free alcohol even tho we brought a package that said it includes 3 free drinks. Location is spot on few minutes from the beach, takeaways and shops. Highly recommend getting a car as we did and then your options are endless as what to do. We drove all over the place and made the holiday even better. Majorca as a whole is fantastic and will definitely be returning in the near future.

Mad Dog

Good location, nice pool, comfortable rooms and friendly staff. The breakfast is good, however you can't say that dinner is included but then force people to buy drinks - could not have tap water or even bring my own water to dinner (so basically you are forced to buy drinks from them). Apart from that it was a good stay.

Vanessa Andrade

About the room: it wasn't a big room but it was clean and comfortable. The only things we didn't like were that we had to pay 10€ as a deposit to use the remote (this is not a problem as the staff refunded us when we returned the remote) but, unfortunately, we were not able to watch netflix/youtube due to the bad internet connection and the fact that our room didn't have a fridge. We stay there at the end of July/beginning of August 2024. We caught VERY HOT DAYS and we would appreciate having cold drinks in the room. I was able to work from the hotel, so I think the internet connection just was not strong enough for the tv. About the food: We made the reservation with half pension and this was the best choice we could have made, as the food at the hotel is very good. They don't have much variety of food, but everyday we could eat something different at dinner. We enjoyed this as the area has restaurants, but most of it is fast food. About the location: We couldn't choose a better place to stay. The hotel is near the beach (5min walking distance), near transports (there is a bus stop 1min from the hotel where we could pick a bus for palma and the airport) and that area is very touristic. We loved it! However, we wouldn't recommend this location for older people/people who are looking for some peace. At night this are can be noisy and there is a lot of young people around. We didn't bother because we were also a young couple looking to have some fun. In general, this hotel is great! I would definitely recommend and come back :D

Colin Kehoe

Great hotel, very relaxing with staff who are friendly and very attentive to small details. The food was good by the standard of other hotels in Mallorca, very close to local shops and the beach. Only issue was on the first night some Germans coming home from a late night out playing loud music, but thankfully this was not repeated, which is not the fault of the hotel in any way..overall great hotel, lovely helpful staff in a great location 💕

D W

Unfortunately it was too loud at night during my stay in June due to the 2000 (or more) Spanish Students visiting this island from mainland Spain in June yelling and screaming at 2 am under the hotel building(they are not the hotel guests but the hotel is directly located by the street and there is no way to avoid the noise), normally you would say this about the germans but this time is different , the Spanish lads proved that they could just be as loud as the germans. sometimes even 5 am. The whole building can hear it, even on 10th floor. Just no way to escape the noise. But The room has a nice sea-view on the 7th floor facing the street The problem is every single night starting at around 11 pm or so, desperate students walk around the blocks and yell and sing like in the football stadium and they do this EVERY NIGHT. They would walk from this street to other street and celebrate with noise for half or one hour and walk back then walk towards others streets If they would stop before 2 am i could understand since it is a party block here but they do one at 2 am and then they do another round at around 5 am. I don’t understand the motivation or fun of that. And no one is taking actions or at least talk to them. for the people who give 5 star reviews recently, especially during June this year, you must be lucky having rooms at the other side of the building, or do you have very good ear plugs to recommend to me? Because mine did not work. (Yes i have to wear earplugs this week but even they could not stop the powerful sound wave of those students, whom I assume are trying to express their teenager life style to be able to get recognised at 5 am on the street) Of course this is external problem as the hotel said. There is not much they can do But i think it is only fair to point this out. Obviously i am not enjoying my stay due to sleep problems The hotel itself is good but the street noise can be quite bad at certain months, I recommend you to think twice especially if you would get a room facing the street like me (50% chance).But of course no one is talking about this problem here, so i guess my opinion may just be as good as a cow chewing on grass (my fancy way of saying it does not really matter lol) For other things of the hotel i think it is fairly okay Room is very very small but clean Breakfast is fine, as usual for 3 star hotel The coffee is good Dinner could be a hit or miss (during my stay, the dinner was good on Friday and Sunday. But quite boring on Saturday and Thursday) They do have very good Pommes (many hotels can not offer crispy fries but the French fries here are really good) Staffs are kind and the service staff at dinner also friendly. Well hope my review happens a little if you are tired of me talking too much here, here is the short version : Room is really small (not a joke) but clean (which is good) If you are a light sleeper asking for a room (not facing the street) There is a bus in front of the hotel directly going to palma I do have a tip, there are two buses, 23 and 504 23 is cheaper 2 euro per person but would take 59 mins to get there 504 is fast line taking only 25 mins but it is 3 euros I would recommend 504 but keep in mind it will go underground at the final station then you take the lift to come out and you will find your self directly in front of the Plaza Espana The hotel location is good, 5 mind walk to the beach where you can enjoy the handsome german lads play nice german hip-hop music next to you But make sure you ask them (in a very calm and kind way) to tune up a bit normally it is not loud enough to understand all the lyrics Jokes aside i do get used to the bluetooth loudspeakers at the beach nowadays There is a nice supermarket called mercadona (google it) very close and my favourite. You can find nice sandwiches to take to beach. I hope you have a nice holiday. I booked this hotel because of the nice memory of my first stay in this hotel many years ago but unfortunately this time it did not work out and it is a pity.

Victoria

We arrived late in the evening of May the 11th, we found our keys waiting in reception for us, the room was a nice size, very clean and cosy for 4 adults. After our first night we were chatting to Valentina who runs reception and she asked us if we would like a sea view room, we were very happy to upgrade and this came free of charge! We moved the following day, the room was at the very front of the hotel overlooking the beautiful beach of Puerto Pollensa On day 2 of being in the new room there was a torrential downpour and the balcony above flooded and found its way into our bedroom, we immediately informed Valentina who sorted everything out she was so apologetic, she arranged a new room for us again with a sea view. On our last day the manager and owner of the apartments allowed us to use our apartment until the airport pick up arrived, we were so grateful to have the room on our last day. The apartments are fab and I would recommend staying here to anyone looking for a cosy self catering apartment. Thank you Valentina you were a star

Elisha W

Room was lovely and clean, nice beds. Fantastic view of the Sea, couldn’t ask for more. Staff super helpful, will be booking for next year too!!

Clare lynch

We have just come back from a 10 day holiday at these apartments. Very impressed from start to finish. The major selling point is the location, over the road from the beautiful beach. We spent time at the pool and beach... Backwards and forwards all day with my two daughters. It was perfect. Pool is perfect for my 8 year old and 5 year old. It's not super dooper fancy but it was great for us. We arrived really early and the lady on reception who is english did her very best to get us in our rooms ASAP... Despite the 3pm check in. We were in our rooms by 12pm. The apartments are great. Very comfortable and air conditioning was wonderful in August. It was perfect for us 4 but would be a squeeze for any bigger families. We paid extra for a sea view apartment and it was worth it for the view. Ours was apartment 25 and it was lovely. Really had no complaints atall. If you have a car I would suggest you drive to lidl and get your food. We did not have a car and had to use the spa around the corner which was so expensive. We ate out most nights but had lunch in. I would recommend the beach bar over the road for a nice meal and so easy. The pizza is fab there. My girls loved it. We booked with on the beach but next time I would book direct either with travel Republic or direct to them. There was an issue with their phone number but they said they were sorting this. If you want a very fancy luxury apartment then this is not for you. But if you are a family looking for a nice relaxed holiday... Beach over road, restaurants all around and great pool... Then this is the place for you.

RBD Derwael

The appartments Bellamar are very well located. Just in front of the beach, the view from the balcony is amazing, you can watch the incredible sunrise on Pollensa Bay. The staff are very friendly and welcoming. The size is good for 2 and had everything you need. The kitchen is little but efficient. The bathroom is nice, good Italian shower. There is and hairdryer. The swimming is nice with chairs and umbrellas to relax. The location is perfect, a 15 minutes walk till all restaurants and shops in the center of peurto de pollensa and enough far yo have some quiet time. You have a couple of little supermarket for food and a couple of bars on the beach.it was out first time and wr will go back for sure, the price is very good for his location and the size of the appartment.

Linda Connell

Lovely peaceful location. Great view and a lovely walk into town on a well lit street. Apartments are immaculate and well appointed for self catering. Beach across the road is fab too. Handy supermarkets around the corner

Kristina Tina

Never in my life I was living in such a horrible hotel room before! I was paying for seven days for the room with a balcony, but never in my mind I could imagine that this room will be with the balcony with the view to 4 WALLS! My vacation was ruined because of the horrible room! In this room was dark, smelling with mold, the clothing is always wet and cannot dry, you cannot breathe normally because there is no access to the fresh air in this room!!! An elevator was so loud that it was impossible to sleep! There is zero insulation, walls and a door like paper-made, you can hear everyone and every word in the hall. To upgrade it to the “sea view” (in reality it’s the view on the other building on the street) impossible, because everything is booked. The photos you see on its website with sea view, it’s a private apartment building! Hotel has just a little access to sea view. It’s an honest review, I was living in your hotel for seven days and I ordered a room WITH BALCONY, not the room with a view to walls, which is more cheaper. I took these photos from my room and posted here. I ordered “Double Standard. Room with balcony with maximum occupancy of 2 adults or 2 adults and 1 child. The room has a private bathroom with bath and is fully equipped.” In description to such kind of room is no mention that they are with walls! I did not order but got the room with balcony this kind “Double Low Cost. Low cost rooms are without a BALCONY, the views are of the interior walls of the hotel. This is the reason why this room type is available at a very economical rate. “

vy anh nguyenova

We arrived at midnight. There was a bit of chaos at the reception with the rooms… we had to pay visitors tax (22€), if you wanted a key to the safe in your room or wifi (which probably doesnt work very well) you’d pay another tax. It’s a seven story hotel with two elevators (fits 4 people or 2 people with luggage) - one day the elevator didn’t work. Half of the week there wasn’t hot water we could shower with, so either they would let us shower in other available rooms with hot water or we had to shower with cold water. Me and my friend unfortunately had to ask for different blankets, since some sheets were dirty and the blanket was quite old. My friend’s mom and my mom’s room didnt get any towels, they had to ask. their rooms didnt even have a hair dryer, but my room had 2 towels for each person and a hair dryer..? Room service was very nice and cleaned rooms every day. Keep in mind, not all the staff can speak much english. Hotel pool is a bit on the smaller size but still good, next to it is a kids pool. Doesnt have much seats. Pool bar drinks arent really good and are inconsistent, depending on the bartender thats working. Activities they offer are claw machines, 8 ball (which you have to pay for) Breakfast has nice options, including sodas, fruits, pastery, … Lunch is alright, has desserts on the side and ice cream too, dinner is similuar. You can’t expect much from it though… Some meals were okay, some weren’t… Every food is titled in spanish, later included in english. Everything is a bit more sour than expected. Dining room has a view on the beach. Workers clean fast and efficiently. Location is very close to the beach with a great view, but if you get a view on the otherside of the hotel, you’re looking into the town. There’s nothing much to do in this town, other than beach, bars, restaurants, markets, …

Allegro

Big thanks for warm welcome and hospitality for Noelia & Teresa 🙂 The hotel is located in a wonderful, safe place at the beach in S'Illot. We're staying here for some time so I'm happy we chose it. The room is spacious, clean and comfortable with a spectacular side sea view. 🤩 All above + tasty food and numerous attractions in the area make it the perfect place for vacations on Mallorca.

carl Ratcliffe

The rooms are basic but have what you need. Constant hot water and a comfortable bed if you manage to sleep, As the town is awesome and we found ourselves on the beach most night.

Laura Tuza

The only good thing here is that is right next to the beach and u get a cool view if u get a sea view balcony. I will sum up a short review besides that when we arrived they told us that its overbooked and we had to stay 2 nights at an other hotel, so I’ll leave out problems with that situation and focus on the hotel itself : - seems like the receptionists cant really communicate in english or they just didnt want to understand us (not sure) - they have buffet breakfast, lunch and dinner yet you have to stand in a line to get your food what u want, when there isnt enough table you have to stand in a line to get in to the restaurant and then stand in a line to get your food - food is mostly the same, also if u dont really like to try out new things you will stick with that 1 type of garlic pasta like me for like 8 nights 🤣 never again in my life after this. - u dont really know what are the different foods coz there are no labels near them, if there is a miracle and there is a label its in spanish. - dirty dishes - u should get 1,5L water with your dinner, out of 8 nights we only had that 1 time - we never been asked if we want anything to drink, so there is no service here, also they dont speak english In the room : - no hot/warm water ( we tried in the morning, and later at night we had hope but thats all) - air conditioner wasnt working properly - weird smell in the room and also bug in the bath - its 2 bed put together so when u move there will be a gap between them. The lifts are sometimes working sometimes not. Also the 2nd lift near the bar are always closing on people and if it does it hurts so be careful with that. This was our 3rd time in Mallorca and this was our worst hotel. Would not reccomend if you want to enjoy your stay ✌🏻

Neville Gibson

We had a lovely 4 days at this hotel staying in block 2. Food was good and a really good choice and veriety of meat and breads I especially enjoyed the ice-cream machine and was a must for lunch and dinner. Friendly staff and very helpful block 2 has it's own pool that is a bit quieter that the pool In block 1. If there was provision for drinks at this pool would be great but not a big deal to cross the road to get a drink. On our last day our transfer wasn't till 5 pm and we could still avail off all inclusive service which was really helpful. We would recommend this hotel and resort and will definitely be back. Big thanks to all staff for making our stay great

Wendyjbrown

Perfect location so close to the beach,pubs and shops. The rooms are lovely and clean. We stayed in Block 2 and the pool was quiet. No rushing down to put your towels down on the sun beds. The food was lovely, every meal we had was nice. Beautiful hotel and location x

Cai Milligan

Overall a great value place to stay. The rooms were bare basics, no fridge, kettle or iron provided, however very clean, fresh towels and sheets provided every day when asked for, plenty of wardrobe space, clean bathroom and air conditioning was elite. Great location, with the beach front and plenty of local shops and restaurants not even a 5 min walk away. The food provided definitely gives something for everyone, veggie, vegan, picky eaters, different nationalities etc, a mix of hot and cold food for every meal, and everything was constantly being topped up throughout meal times so nothing ever ran out or you weren't queuing for long at all The staff very attentive in the dining area clearing up behind you and checking everything is okay. The bar/pool area was relatively small and filled up quickly after breakfast so definitely get down early if you want a sun bed, otherwise you'd be waiting around for someone else to leave. The bar provided a good range of drinks, basic spirits, some cocktail and wine options and one draught beer option. The bar staff weren't always the friendliest but I guess they weren't there to chat really. Fast service. A massive bonus was a luggage room and shower facility in the reception of block 2, so even with checking out at 11am with a late flight that evening on my last day, I was able to leave my luggage securely in a luggage room, and get showered and changed that evening into my travel clothes, a very nice touch and was appreciated. Overall, would highly recommend for anyone on a budget and wants all the basics of a good holiday provided.

Craig Holt

Nice hotel and friendly staff. Clean and tidy. Disappointing that it’s only part all inclusive. If you want a cocktail you have to pay. If you want a drink past 11pm you have to pay. The snack bar is non existent. The apartments are in a different hotel which are run down and quite a walk from the main hotel. In summery it’s ok I just wish it would have been explained better on the website.

Derek Smith

This is my honest review of this 3 star hotel. I have read all the 1 star reviews and to be honest I don’t know what people want. This hotel cost around £30 per person a day all inclusive. The food is basic but you will find something to eat. If not then there are countless restaurants and cafes within 2 minutes walk and they all seem to be reasonably priced. The drinks start at 10am until 11pm the spirits are “local” which in normal words they are around 25% volume and weaker than the well known brands but hey who cares just have 2. There is a 1euro deposit on a plastic cup which you get back when you return it. The rooms are clean and tidy, cleaning staff come round every day and you need to ask for the bedding to be replaced and not just expect it to be. The hotel is in blocks block 1 has the pool bar and restaurant block 2 has the evening bar area although block 2 doesn’t seem to be positioned in the sun. There are 2 pools both are clean but cold. Most of the staff are friendly there are a couple of the dining room staff that don’t really speak. The evening bar gets busy and there could do with an extra barman. The beach is literally a 2 min walk away and is picturesque with umbrellas. All in all you cannot complain it’s a £30 a night budget hotel.

Marlene Klose

Nice hotel near Ballermann 6, (15 min walk) but still really quiet and relaxed neighborhood. It was the perfect compromise for a slow day and a night out in the Bierkönig and Mega Park. One negative Point was probably the breakfast. Although it offers a variety of food changing daily in some aspects, the coffee was just Nescafe instant coffee :( The staff on the other hand was super friendly, checking up on us and recommending some nice spots. Room service was great too

Claude von Riegan

Very small but decent hotel. They don’t provide any soap/shampoo tho.

Sergii Myronchuk

This hotel was clean, room good size with a good size balcony. Friendly staff, the bus stop to downtown and the airport is right outside. The main thing is they have a free buffet open that goes into the lunch time and the selection is very decent. I have never seen anything like that and have no idea how they are able to carry its cost, but they do, so I guess enjoy while it lasts

Andreea Delia

We stayed at Tent Capi in February, the hotel was quite busy despite it not being the season. The hotel lobby and staff are very friendly and welcoming and are always helpful if you need support. The breakfast was nice, some may say it was too little but for us it was a good amount. The good thing is that they offer breakfast/ brunch until 13:30 so there’s no need to stress that you will lose breakfast if you wake up too late. After 11 they also put in different variations such as burgers and pizza. Overall breakfast was nice. The location is also good, there was a bike rental/ car rental at just a 2 minute walk and the beach is literally 500m which is extremely good. There are also restaurants nearby and bus stop just a 2 minute walk. The rooms… the rooms we found were alright. Not the best not the worse. The bathroom Was clean no complains. The room was clean too but just little parts of dust gathered around the bed frame but I guess that is no problem. The bedsheets were clean too but the top covers that they cover the bed with you can tell that they are never washed and just there for design, personally it would have made the bed better if they wouldn’t have been there, regardless that is an easy fix and you can just take them off. Another thing about the bed, there are two single beds put together so in the night you will most likely wake up with the mattresses moved away from each other and possibly fall in the middle if you move. The hotel is also newly renovated so the furniture is new and maintained, and the hotel is so comfortable and modern, perfect for pictures. The pool was also very nice, we sat outside on the sun loungers, despite it not being the weather it was very nice. The gym was also very nice and there is also a washing machine if you need to wash your clothes. Overall, it was a nice stay at the hotel. Just a little things that could be tweaked.. but it was very accommodating. Thank you!

Michele Franchini

Great location for this hotel. All was neat and check-in and out was streamlined and quick. The staff is incredibly helpful and cordial and we felt like home. Breakfast is also great. Will definitely come back!

Keith M

Great hotel. Very family friendly. Our kids (aged 4 and 2) loved the variety of slides, splash park and main pools. Rooms on the smaller side but still a pleasant space to live in. Very close to beach, supermarkets and a wide range of bars and restaurants. We would definitely look to go back in future.

Breezy roblox

Lovely resort with lovely staff. Rooms are clean enough but rooms could do with upgrading a little. Loose fitting and paint chipped on walls and doors. We had a bee hive outside our window so we couldn’t open it but the air con works great.

Amy Cummings

A couple of things that affected our holiday, the pool opens at 10am you have to put towels down first and then go back as they unlock the beds at 10. The pool shuts quite early half 6. You have to buy a cup for €1 and take it back each time you want a drink which can be frustrating. As a big group we dis not realise we could not see friends were we go to eat for the all inclusive at the sister hotel, my friend was told off for saying hello to her sister and escorted put. They are very strict on this. You have to order snacks which can sometimes take up to 30 minutes. I think the hotel ahpuld make a decision to either be all inclusive or all self catering. The processes seem very dated as does the hotel. If your family is larger than 4 this hotel would not accommodate as the rooms are 4 max only. The cleaners were the most smiley positive people on the site and they do a great job. Unfortunately I would not return to stay at this hotel based on my own personal experiences.

Chris Brew

The location is great, the rooms are clean and of an ok standard some of the furnishings are old broken and a little unsafe, the sun loungers have also seen better days. And the pools could do with a good clean. The only real drawback is The standard of the food, on Sunday evening I had some cooked chicken from the fresh counter and didn't realise at the time that the chef who was preparing the chicken was using the same tongues for the cooked and the raw meat and as such have been suffering for the last 4 days with a gastric bacterial infection which has ruined mine and my families holiday.

G

All in all we had a great family holiday. Room was clean enough and on top floor, not particularly noisy and was serviced sufficiently with the aircon and shower working ok. From what i could see there's no actual restaurant on site other than a basic order at the bar type offering so i don't think you'd be over the moon with going all inclusive anyway there's just so many restaurants nearby. The site really is aimed at young families with kids and caters well for them. The safe cost around €3 a day and the island tourist tax cost us €40 ish. Evening entertainment looked good too despite us never being in to watch it. Recommended

Vitoria Hahan Ceratti

We had an absolutely wonderful time during our stay at this hotel. The staff provided outstanding service , always attentive and friendly, making us feel welcomed from the moment we arrived. The room exceeded our expectations—immaculately clean, cozy, and tastefully decorated with a lovely beach theme. It had everything we needed for a comfortable and relaxing stay. The location couldn’t have been better—close to several beautiful beaches and just minutes away from the charming and picturesque town center. It was an ideal base for exploring the island. We loved every moment and will certainly be returning on our next trip to Mallorca!

Veronica Cassetta

One of the nicest, family run hotels we’ve ever stayed at. Family (staff) were so friendly & accommodating. The entire property is immaculately clean, spotless! They make you feel like it’s your home. Two minute walk from the square/Restaurants. Close to Cala Gran beach. Beach towels provided upon request. You even can rent umbrellas for the beach as well. Pool is just around the corner at their annex. Also spotlessly clean! I can’t say enough about this hotel! So glad that we found it!

Tomasz Rog

Fantastic hotel with great service. Very clean and fragrant rooms, great breakfasts, possibility of renting beach towels, help with transfer from the airport. To the beach 500m, to the restaurant 200m. I highly recommend and I will definitely come back

Olivia Halpin

I can't recommend this lovely hotel enough. Rooms are traditionally designed, spotlessly clean, quiet. Staff are kind, friendly and warm welcoming. Food served is home cooked and very tasty. Pool area spotless and relaxing. Location is excellent with a supermarket 2 minutes walk and close to everything. As a solo traveller, I feel comfortable, safe and at home.

Jade-Roxanne Garnham

What a perfect little pearl of a hotel! Pilar and Michael are the perfect hosts for this wonderful place, and the cleaners were all so friendly and adorable. Lovely rooms and private bathrooms, air-con (which we needed), a mini-fridge, a private pool and a great bar all made for a great second stay here. We were even able to borrow a kettle and some cups from the bar. The free wi-fi is a life-saver considering how spotty the coverage can be in Cala d'Or, and the offer of beach towels you can borrow for the duration of your stay is a great touch. And as there were 5 of us, with an evening flight home, the hosts were gracious enough to allow us to keep one of the rooms for a few extra hours, so no dragging our suitcases around (although they do also offer a storage room for suitcases and a shower in the main building). Amazing, and cannot wait to come back. Thanks for another brilliant holiday!

Gina Vieversyte

cleanliness was lacking. the corridors smelled, the carpet never seems to be cleaned. the rooms are tired and should be renovated. the food did not disappoint, but the cleanliness of the dishes and tables and utensils was lacking. the coffee and juice at breakfast is terrible. the sea is close, it is easy to reach it. the pool is small. the place is quiet

Gabrysia Paulo

Hotel in a great location, a few steps to the beach. Clean, quiet. What surprised me most was the food served for dinner, which was much better than in nearby pubs. A large selection of dishes, including local ones. Everything fresh and good. Drinks at the bar at better prices than on the promenade. I highly recommend this place.

Maria Aznar Serna

We reserved this hotel because we thought a 4 star hotel would be wonderful for our last day in Mallorca. The pool closes at 7 pm, which is the nicest time for a swim. Breakfast was a buffet, but no quality food. Coffee tasted very bad, and the orange juice had a considerate amount of sugar. The rest was average food leaning to poorly. The hotel shut the water from 11am to 2pm the same day we stayed, there was no water deposit to supply the clients. Air conditioning was not adjustable. In my opinion, it was not a good hotel and I won't return again.

salma nsour

rooms are clean and modern. location is also fine. However I am deeply concerned with the attitude of the night staff as I just got screamed at for asking one of the receptionists to fix my card twice as it was not opening my door!! Extremely unacceptable behavior:

Albi De Abreu

Cool 4 star hotel. Great swimming pool but sadly they close it at 7pm on summer. The view is amazing. Staff is very kind. Food is ok, some days better than others. Location is great, very close to the beach, airport, restaurants, bars. The rooms, sometimes they forget to live water or coffee. Clean and fresh. It is a very good choice.

Jacqui L

This hotel is amazing! Right by the beach. The photos are the views from the balcony. Staff are lovely and so helpful. The breakfast buffet is amazing! So much choice and served freshly cooked with option of eating outside. There is a small gym here too. The pool is in a separate private area just metres away. The rooms aren't very big but big enough with bathroom. Our room had a lovely balcony and view. Fridge and safe in room too. Our coach transfers were during the night but we were still made welcome and on leaving this morning @ 2am they had continental breakfast left out for us!

Streetee

Just perfect! The crystal clear water beach is just a few steps away from the hotel. The staff and the food is AMAZING! That was our 1st but not the last visiting. Thank you for the whole crew you did an amazing job!!!🙏🙏😎😎

Rácz Róbert

Friendly staff, excellent restaurant. Rooms are cleaned daily (although the first 3 days the room was not cleaned even though the floor was sandy) The rooms could do with a modernisation as the furnishings and design of the rooms are very old and outdated. The choice and quality of food is excellent. The hotel is located right on the beach with many restaurants and bars. Overall I would not regret my choice if I would definitely choose this hotel again.

Luke Thompson

It’s on the beach, it’s cheap and the rooms are clean and tidy. Stayed here several times and cannot complain about anything.

Caoimhe McEvoy

Decent. Clean enough. Pool leaves a bit to be desired, but you’re literally 2 minutes from the sea, so it’s not really a big deal. If you’re the type to spend a lot of time in your hotel room, this may not be the place for you. Air conditioning is outdated and doesn’t really do a lot. I feel like their bar is never open when you want it to be, but that could just be in the off season (we are here at the beginning of October). All in all- you get what you pay for. It’s in a fabulous location where there’s lots to do. So can’t complain.

chris barbour

Amazing place to stay and facilities are well kept. The pool is lovely to go into in the morning and is very easy to spend the whole day there. Customer service was amazing and a special thanks to Antonio who made the holiday better by his friendly atmosphere. 5/5 would recommend

Анна Горкина

I recently had the pleasure of staying at the Sotavento Club Apartments, and I must say, it was a delightful experience from start to finish. The staff at the Sotavento Club Apartments were simply amazing - friendly, professional, and incredibly knowledgeable. The reception team, in particular, were great guys who went above and beyond to ensure that my stay was comfortable and enjoyable. Upon entering my room, I was pleasantly surprised by the array of amenities provided. From a hairdryer to a kettle, toaster, microwave, oven, 2 TVs, and air conditioner, the room was equipped with everything I could possibly need for a relaxing stay. The spacious layout of the room with 4 beds, a large living room, and a cozy bedroom provided ample space for me to unwind and feel at home. The housekeeping staff did an excellent job of keeping the room clean and tidy throughout my stay, ensuring that I always returned to a fresh and welcoming space. The facilities at the Sotavento Club Apartments were also top-notch. The pool was a great place to relax and soak up the sun, while the on-site restaurant and bar offered delicious food and drinks in a welcoming atmosphere. Overall, my experience at the Sotavento Club Apartments was outstanding. I highly recommend this accommodation to anyone looking for a comfortable and enjoyable stay in the area. The friendly staff, well-equipped rooms, and excellent facilities make it a top choice for travelers seeking a memorable vacation.

Amalia Guzzardi

had a great experience there. we went in a group of four and stayed for 5 nights. the room was nice, but the bathroom was kind of tight (especially the sink) and they do not gave us any body wash or shampoo. the kitchen was functional but the fridge did not work great. the pool was amazing, big and very comfortable with a great social atmosphere, but the hours were kind of restricted. the breakfast was lacking tho, it was not a buffet and it was somewhat limited, but the worst thing was you could only have one drink (water included) so if you ordered a coffee you could not have water unless you payed for it. on the other hand, breakfast being open until 3 pm was very considerate. the staff was mostly very helpful, everyone at the reception was informative and gave great advice and the supermarket cashiers were very friendly. Antonio was particularly helpful during our stay, in particular during an incident with some drunk guests that he handled quickly and professionally. there was only a waiter that was not great, did not explain us how the breakfast worked on the first day, causing us to have to pay extra, and being slow and uninformed. the food was fine, and there was a good selection of dishes. having a supermarket attached to the hotel was amazing, they had mostly a large choice of alcohol and snacks. the location is very convenient, right on top of the magaluf strip so we could go to the clubs and pubs (including BCM) with a 5/15 minutes walk, and close to the magaluf and palmanova beaches, both 10/20 mins away on foot.

Robin Wardley

Rooms have had plenty of use, basic but fine.. aircon and tv work fine 😁 The staff are lovely especially reception manager Enrique 🙂.. helpful friendly and knowledgeable 🙂 A great location for a leg workout or if you love a hill Atmosphere is good pool DJ 4 days and reasonable playlist on other days Gonna be happy here 😁😁

Joanna Różańska

Great modern hotel, spacious apartments with balcony. We paid additional 50€ for pool view, which was good decision, as you can enjoy the view (bit of sea) and the music from the pool. Apartment well equipped. Nothing to complain. Many shelves in a bathroom to store all cosmetic which is always an issue in other hotels. Two TVs, one in bedroom and one in a main room. Pool area small, but very nice, clean and well maintained. We spend there a week at the beginning of September and it wasn't crowded, but in a peak time it may be an issue to catch a free bed if you're not there at 10am. Free customer parking at the back as well. Staff also very helpful. 5/5 :)

Alona 13

These are wonderful apartments with everything you need. The kitchen is equipped with utensils, two pans, an electric stove, and even a washing machine and a dishwasher. They left us new sponges, detergent, and laundry powder. There are two air conditioners and two TVs in the one-bedroom apartment. Each person had three towels, the bed linen was perfectly white, and the cleanliness was top-notch. The only minor issue was that the outdoor cushions on the chairs were a bit dirty. Everything else was perfect! Special thanks to the gentleman at the reception (unfortunately, I didn't catch his name) for explaining everything to us and even for the extra oil! We give it 100 stars out of 10. We'll be back again!

Ollie Seddon

best place i’ve ever stayed. the room was extremely good and a good addition with AC. The pool was awesome. But most of all was the bartender at the mini bar by the pool. Genuinely one of the nicest guys i’ve ever met. He even gave us a free bottle of water on the day we were leaving. Thank you if you see this 🙏.

J V

Stayed in a studio which is very basic and tired but did see 1 bedroom apartment that was lovely. It's in a great location. Close to 2 beaches. If you want a comfortable stay choose at least a 1 bed. People at reception lovely Staff at the pool bar Tic Tac couldn't do enough.

India McRobert

We thoroughly enjoyed our stay!! The one bedroom apartment was very clean and perfect for 3 people, the staff were super friendly and the location was great for us. Would highly recommend! :)

Kath Ehsanullah

Just come back from the Ona village in Cala Egos. Had a fabulous 2 weeks with my husband So near to everything.. We had a two bedroom villa on a self catering basis. We are hoping to book 112 villa for next year can’t wait to return 🌞🌞🌞🌞🌞🌞

Amina Yaqub

Amazing value for price. The rooms were nice, clean,cozy and modern. Stayed for a week with my daughter. Rooms were cleaned everyday, the breakfast/brunch was until 1.30pm which was great because we usually got up around 10-11am so there was no rush what so ever. The variety of the brunch was very wide, fresh fruits were served everyday. Staff was very polite and helpful. It was easy to walk to the bus station where you found easy cheap transport straight to palma centre and also around 30min straight to the airport with 4€. I highly recommed this hotel :)

Bernard “Bernard” Casa

We recently stayed at Tent Playa de Palma, and I must say, it was an absolutely delightful experience from start to finish. The hotel exceeded all my expectations with its exceptional service and top-notch amenities. The rooms were comfortable and spotlessly clean, offering a perfect retreat after a day of exploring the beautiful surroundings. One of the highlights of my stay was the breakfast buffet, which ran all morning until the early afternoon. The variety and quality of the food were simply outstanding! From fresh fruits and pastries to savory dishes, there was something to satisfy every palate. I particularly loved the fresh juices and the delicious coffee that helped kickstart my day. A special mention goes to Alvaro, who truly made our stay memorable. His attentiveness and warm hospitality were unparalleled. Nothing was ever too much to ask, and he went above and beyond to ensure that we all felt welcome and well taken care of. His friendly demeanor and willingness to assist with any request made a significant difference in our overall experience. The hotel's location is fantastic, just a short stroll from the beach and close to various shops and restaurants. Whether you're looking to relax by the pool or explore the local area, Tent Playa de Palma is the perfect choice. I can't recommend this hotel enough and will definitely be returning for another stay in the future. Thank you to the entire team for making my vacation so wonderful! We will be back thank you Alvaro and the rest of the team for your hard work.

Dufi The DDT

Renovated hotel. Clean new rooms. Unlimited Brunch until 13:30h. Nice and friendly staff. Good accessibility to the center and beaches. Smaller rooms (maybe it was an extra bed), but enough for sleeping. It would also be nice to have smaller lights (for bedside tables?) than just mainly large ceiling ones.

Marcos R

What a great experience! The hotel is located in the heart of Playa de Palma, everything we were looking for is nearby. Great brunch buffet all morning till early afternoon. We enjoyed the 2 swimming pools and the rooms were exactly what we needed. Good value for money.

Steve Russell

We arrived and had to wait for 2hrs for the room we got allocated, to have the air conditioning fixed, after waiting for that amount of time, we then got moved to an alternative room, where the air conditioning was better but still poor. We went out onto the balcony and the door closed behind us, numerous attempts to contact reception with no response and by this time stuck outside for an hour my wife upset, I managed to finally attract the attention of a passer by . On speaking to the staff and witnessing 1st had with another person staying the following day. Extremely disappointed and for my wife traumatising.

Gareth Woodhouse

Arrived in the early hours after flight delays and the receptionist was more than happy to arrange some food despite the restaurant being closed. We found the room to be basic but clean and presentable. The bathtub was quite stained but okay for showering. The buffet style restaurant was good, with nice food selection and well staffed. Tables were quickly cleaned and ready for next diners given the high volume of guests. The pool area and bar were nice, but quite crowded at times. Very happy with all inclusive drinks available and snack bar was handy for a mid afternoon nibble. Only a 10 minute stroll to resort centre, where more bars, restaurants and gift shops can be found. Also a very nice cliff top stroll discovered just meters from the hotel. Evening entertainment was the usual thing of cover artists, but livened things up nicely. We were unable to get a late checkout as the room was needed for new guests, so vacated room at 12pm, but we were able to extend our all inclusive wristbands until our transfer in the late afternoon for only €20 each. Worth it to enable lunch and free drinks. Would recommend.

Ann Howard

Had a FAB time. Hotel and pools clean, with lovely friendly staff. Food and drink was really good, apart from ready made cocktails would have preferred freshly made. Entertainment good and Animation team were fantastic. Would definitely go back.

Evie Barrett

got to say the staff were amazing, always happy to help however the hotel was just disappointing. we came for a vacation and struggled with the food quality, don’t stay here if you are a light sleeper as we were kept awake every night by the neighbors being sick and blasting music until 4am and hotel did nothing when complained. good selection of drinks at the bar and the water activities were great as were the staff running them. pool is a decent size but never any subbed available unless you’re up at 5am with towels. Wouldn’t stay here again

Adas Domantas

**A Devastating Experience - Beware!** What was supposed to be a relaxing 6-day all-inclusive vacation turned into a nightmare at this hotel. Just before our last day, we experienced a shocking violation of our trust and security. After returning from the beach, we were horrified to find our room ransacked and our wallets emptied of over 400 euros—money crucial for our journey home. The worst part? This was no random act. We firmly believe it was carried out by the hotel staff. Despite immediately reporting the incident, the hotel management coldly refused to take any responsibility. They heartlessly dismissed our concerns, claiming that because we hadn't purchased additional services, the security of our personal space was not their problem. This experience left us feeling vulnerable and betrayed. I urge anyone considering this hotel to think twice. Your safety and peace of mind are priceless—don’t risk them here.

Shaina Scotcher

Staff: Most of the staff are nice and polite, we tried to speak Spanish where possible which helped. Some didn't respond when we tried to engage in conversation. Food: All inclusive, wide selection. However go early to get food as it gets cold and they don't replace unless empty. We did get a bit bored with what was on offer. They have themed nights but it was the same as the previous night apart from 1 or 2 dishes. Drinks were good. Snack bar was awful. Room: We stayed in a garden room. These desperately need updating. The mirror in the bathroom was held up with a block of wood, our aircon blew out warm air (we raised this and the maintenance guy just said that it was working) the room temp didn't get below 24c, the bath had been painted it was all over the plug hole and when you showered you could feel the paint lumps under your feet. The bedding was stained. The balcony door rattled in a slight breeze and was difficult to open and close. I feel we got the worst room in the hotel. You can hear everything at this hotel, even with it being a family hotel, doors are being slammed constantly throughout the night and you can hear people returning to their room in the early hours. The area the hotel is in was nice, it is a very quiet resort. Main 'strip' was about 5min walk. There isn't a huge amount to do so 4 days was long enough for us. Can't comment on suitability for children as we do not have any. Getting a bed by the pool after 9am was impossible due to the 'towel reservation' however no one policed this, despite the signs. The pool doesn't open until 10am but people reserve beds from 7am... I wouldn't stay here again. It was fine for a few days and this is reflected in the cost however it needs some major TLC.

Eve Duke-Deshield

My boys and I had a lovely stay at the hotel. I was worried they would be bored but the food, entertainment were amazing. The staff were very friendly and kept checking on guests. Kim and the lady who did aqua gym and water basketball were very helpful and nice. We will definitely be back. And oh, the refreshing cold water with fresh fruits every day at reception was the tip of the iceberg. I love that guests weren’t allowed to hog the in loungers so everyone who needed them had access. Thanks for a lovely experience xx

glen28wright

Spent a week here, with my wife and 2 kids. It’s a decent 3 star hotel. pool area is nice, with a good atmosphere, they could definitely put more sun-beds out, and some of the sun-beds have seen better days. If you want the good beds by the pools, you will need to queue at 9am to get them. Food was adequate, got a bit boring towards the end of the week, and some of the dishes were most certainly not for us, the squid ink rice springs to mind. I have a sweet tooth, and the deserts were terrible. Bar was always efficient in serving your drinks, beer wasn’t the best, but was ok. Activities and evening entertainment were good, so I certainly understand, and see, why people do enjoy it here, just not for us.

Maria Mandak

Great hotel - we had the junior suite - was very impressed with the amount of space for 3 adults and very modern decor, clean and comfortable. It was just a 10 min walk to the lovely beach and some snorkelling opportunities. Food was varied and tasty - something for everyone and entertainment team members were very welcoming and enthusiastic. We had a lovely time - thank you

Lucie Cooper

Had an amazing stay at this wonderful, family friendly hotel. Food was excellent, lots of choice for breakfast, lunch and dinner - different options each day. Especially enjoyed the fish evening - the prawns were delicious!! The entertainment staff were brilliant and so friendly. Loved the bingo & movie quiz. Beds were very comfortable and the room was spacious and clean. Honestly could not fault - it has been such a lovely week.

Karen Tape

We were delayed on arrival and missed dinner but the hotel laid out food and drink for us on arrival. Our room was very clean and spacious (junior suite) for 2x adults, and a 11 and 15 year old. Room cleaned daily and towels changed when needed. You can hire the safe and towels for around the pool. All inclusive includes all the usual local spirits and beer, soft drinks and tea/coffee etc. Snacks available throughout the day. Plenty of choice at breakfast, lunch and dinner for our fussy youngest child. Entertainment was great and the entertainment staff work hard all day arranging activities such as shooting, darts, aqua aerobics, shuffleboard etc. Check out is 12 noon but there are lockers you can hire for your luggage which are very safe. There’s a shower room to use as well. Everything is really close - shops, bars beach etc. The beach is gorgeous but obviously busy during the peak season. There is a limited amount of sun loungers but plenty of space to sit near the bar either in the shade or sun. Usual sunbed run in the morning which is fun to watch. Go to the beach if too busy.

Sophie Jackson

We returned from our visit a week ago and still miss the hotel! Staff were very helpful and friendly! Our daughter absolutely loved the entertainment lady who did mini discos on a night, she also took us to the market on the Friday and it was a lovely walk out! The meals were anmazing (breakfast pancakes were my favourite!) and always had a wide variety to choose from, we loved the fruit displays too, the snack bar was great throughout the day too! As for past reviews saying the rooms are “dated” we think they were fine, plenty storage space with comfortable beds, towels when needed and a great view from the balcony! Travel cot was also provided although our daughter refused to use it 🙈 the outdoor pool was great but the indoor pool with sauna/jacuzzi was even better! This was the best holiday for taking our daughter abroad for the first time, so close to the beach and shops, we will most definitely visit again in the future! Huge thanks to all the staff at Markus Illusion for helping make our holiday great!

Ants Auto

Spent a week here the staff on the reception desk are so helpful especially Aimee easy to communicate with and very knowledgeable. Food was lovely a bit on the cool side sometimes but still edible . Rooms on the whole for 3 stars were very good ,500 yards to the beach area in a stunning location, would come back ...

Richard Farley

Nice hotel staff pleasant and helpful rooms clean but dated All inclusive but had to pay extra for safe and tea making facilities Entertainment ok but not brilliant poor lady had to make do with equipment she had Food at first not brilliant cold but after a few complaints the standard came up a bit one breakfast morning stood waiting for an omelette for a bit but no one came from kitchen so gave up and found something else to eat pool area great though a few broken tiles around and outside shower flooded by pool All in all a good holiday

C G (Odin)

Good location , the food is good. The only trouble was some other guests ( it’s not the hotel fault).

Laura Cullen

Lovely hotel, a short walk from the beach. Staff were amazing and very attentive to your needs. Rooms were dated but extremely clean. Shower/bath was quite old and in need of replacing. We had a lovely room with a sea view facing terrace. Pool area was okay, lots of space to relax. Bar staff were great and lots of drinks all included if you're all inclusive - even slush puppies! We booked a double room but our room was 2 singles pushed together, which isn't ideal as a couple. Very decent price for all inclusive!

Michael Turzynski

I stayed here 2 years ago and felt in quite a strong way, the hotel was of very poor quality; the staff were miserable, the property was shoddy, the overall upkeep was poor. We then through a long story visited this hotel again this year. Upon arriving, I was tentatively impressed until we had our room visited by the cleaners. We discover post visit, nothing has been cleaned other than new sheets and towels left on the dining chair, this was quite shocking to me so I visited the reception to formally complain. Within 10 minutes, the Head of Cleaning and General Manager of the Hotel knock on my door. They then explain there was items on the beds and floors and it is their policy they cannot touch anything since Covid. They had also tried to pass this message to me via phone and reception but I was out. They showed me videos and photos to confirm this so I didn’t believe they were lying. As an MD of a London technology company, this is the kind of service I would die for, they couldn’t have done a single thing more to show and tell me why this incident had happened. To add to this; the property is clean, the pool was amended to allow for more sun beds, the staff couldn’t do more for you…I could go on! To make the changes this hotel have made, they should be given an award, well done Ona, you have transferred me from a 1 star to a 5 star in 2 years!

Sarah m

Nice hotel, good location easy to get to with hire car in walking distance to the beach. There's a supermarket 2 min walk away. Only downsides because it's next to a lake mosquitos were a big problem and as others have said the breakfast selection was a bit samey not much variation during our week stay. We upgraded our room on arrival for a discounted price the 2 bed apt was spacious very nice balcony, the beds and pillows weren't the most comfortable but not too bad. The free wifi was very good we were able to use our fire stick no problems.

Chris Tang

The kitchen hub was left on when we arrived. The cupboard has water leaking from the ceiling. Now the entire hotel has no power for the last hour on a very hot night, so no air con. All this on the first night...

Dean Haskell

Lovely staff and location, 2 min walk to supermarket, 10 mins to a decent road of shops and eating establishments and about 15mins to the beach. Very clean and looked after. Swimming pool was very cold but is early in the season still.

Molly Gay

Amazing immaculate hotel😍 I stayed here with my boyfriend for one week at the beginning of September 2022. There was always more than enough free sunbeds everyday and the pool was lovely, spacious and clean. The hotel is in a quiet location, a 20 minute walk from the beach and 30 minute walk from the port. We enjoyed the walking. All of the staff were lovely, friendly, helpful and approachable at all times. Would definitely stay here again and recommend to anyone 100%❤️

Rachel Shadbolt

Can't recommend this place enough! Just back from a week's stay and it was brilliant! Plenty of sunbeds around the pool, incredibly clean and lots of food choices. One side of the pool is the perfect depth for younger children then under the bridge to the deeper area. The service was incredible, really helpful staff. Location is great too for exploring the beach and local shops/restaurants. Close distance to the pirate show too which is definitely worth a watch. Overall, this hotel exceeded all expectations and was a perfect family holiday. Thank you!

dmytro lapin

The hotel is located in a very good location near the sea about 200 m. Comfortable hotel rooms, cleaned every day, the hotel is clean and pleasant. During my week of stay, I never had a problem with parking near the hotel; there were always spaces. Excellent courtyard in the hotel with a large swimming pool and many other activities especially for children. Always friendly and cheerful staff ready to help. Excellent and tasty food. The only thing, in my opinion, it would be nice if slippers were provided in the room, for use strictly in the room. Overall, I really enjoyed my stay at this hotel, just like Mallorca itself. Thank you

Charlie Ford

Amazing trip and amazing staff, the location was amazing and has inspired me to come back. Possibly at the same hotel due to no issues, amazing catering and good hygiene. Great night tunes and a nice restaurant downstairs too. 100% recommended for families.

Lauren Stobbs

Booked these apartments last minute for a 4 night bank holiday break in the sun. A little bit apprehensive as we would usually go somewhere 4 star or more however we were not disappointed. We opted for a ground floor apartment with terrace. These are beautiful rooms, spacious and comfortable with everything you need. Fridge, kettle, microwave, toaster, etc. The best part for me is everywhere is extremely clean- you can smell how clean the whole place is. The bedding is spotless, even under beds/ behind fridges etc the cleaners were making sure everywhere is thoroughly cleaned. Towels are changed daily which is great for apartments, and floors mopped. We had a disabled access room, not by choice but this was fine, spacious walk in powerful shower. The only thing missing was a dressing table area however there was a full length mirror. The children’s beds were comfy and there was still lots of space in the apartment when these were out. Entertainment is basic but there if you want it and activities for children. My son enjoyed water polo. Pool snacks were nice, as were drinks, happy hour 4-6pm was good. Our children enjoyed the slush drinks. Breakfast was great really for the standard of the hotel. Staff are very pleasant and welcoming. Location is perfect for Palma Nova, the beach, shops, etc and only 20 mins from airport. We will hopefully be back! Thank you to everyone for a lovely stay.

Jo Lene

Just a walk down the stairs to the restaurants, boulevard and beach. Away from the busy area, but close enough with a short walk. Friendly staff. Breakfast had 2 shifts, which was great and not too overcrowded. Enough space on the kitchen table to put away things.

Tomasz Pieczonka

We have just finished our 7 night stay (leaving tomorrow morning ). It was probably busiest week of the year owing to school holidays etc. Very busy, so probably seen the worst it gets here. I can honestly say some of the negative reviews I have seen before arriving don't make any sense. For a 3 star , massive , family hotel it's a solid 4.5 stars from us. Only due to elevator issues during our stay. This is considering price point. Rooms - basic , but clean , comfy beds , all air conditioned , cleaned daily. We have been staying in the 2 room apartment (family 2+3 ) Food, for what this hotel is ( it's massive ) food is obviously mass produced but every day , every meal there was something tasty to pick from. Fish, Paella, Meats all fairly simple as expected but honest and clearly fresh. Fruits and salads , snack bar open all the time no complaints. Staff , very professional and friendly , crazy busy at this time of year , but again no complaints. Entertainment basic , but again totally expected for the price. All in all 4.5 star. If you are looking for cheap all inclusive holiday for a family with kids this is great hotel.

Lee

A week at this hotel and couldn’t wait to come home after day 2! The food is disgusting and bland. Only serve hot drinks in the restaurant at breakfast. The chicken nuggets in the snack bar are made of some brown gooey sludge - the burgers are actually quite nice though. Drinks - queues are stupidly long, not one drunk person all week which is surprising the amount people drink. The pool - packed in like sardines on the sunbeds with people smoking next to you, blowing smoke in your faces and in theirs/our kids too. It’s like a multinational council estate holiday destination. Want WiFi - 20 euros per week for ONE device!! Want to use the safe in your room - pay extra! The grounds are nice and well kept, shame the rooms aren’t given as much attention. Reception is slow on everything and not informative. Definitely won’t be going again will definitely not booking another holiday with Jet2..

Alan Clark

This is a three star hotel, however the level of service far exceeded expectations. All the staff were very friendly and accommodating. We had a situation where the cleaners inadvertently picked up our child's soft toy, they have had since a baby, and bundled it in with the laundry. The staff went out of their way to search the laundry, no small task considering the amount of rooms in the hotel, they retrieved the item and have sent it back to our home in the UK. The rooms whilst a little dated, are cleaned to an outstanding standard, they also provide a great deal of space and storage. Air conditioning is excellent. If I were to measure some criticism, then the breakfasts are quite disappointing and the evening entertainment is very average. However all in all very pleasantly surprised, and I can't understate the service, so rare these days to get such an engaged attentive team, and even better than some 5 star places we have stayed.

Claudia Rosani

I must admit I had low expectations of this place after reading some of the reviews - so I was pleasantly surprised! The hotel is good, with comfortable and clean rooms and a great location near the shops and restaurants in the resort. The facilities are good too and the food is fine. Bearing in mind the price I paid for this holiday, I was satisfied with everything. Sure, the food is not very adventurous but it is just fine and I was always able to find something to eat (even as a vegetarian with a shellfish allergy). And yes, there is a token system to get drinks but it isn't difficult, onerous or in any way inconvenient. I will say that the poolside loungers (of which there were plenty) are super uncomfortable and they don't even have a cushion or soft surface to soften the blow. I found that it was more comfortable to sit in a chair than those loungers! Overall I was very happy here for a long weekend and perhaps if I'd stayed longer I would have been more bored with the food or the uncomfortable loungers. I also found that all members of staff were very helpful and professional so not sure where other complaints are coming from! All in all I had a lovely few days here and would not hesitate to recommend for a cheap and cheerful all inclusive holiday.

6260 1732

Enjoyed a week here, was a family hotel, not my usual choice, more kids than expected for a term time, but okay. Lovely pools, plenty to eat, drink. Thought the cup idea was good, clean cups every time if using bar. Rooms were basic, bit noisy as all tiled floors. Bar/restaurant staff friendly and hardworking and pool/garden area well maintained. Only issue was bathroom drain was full of dust, cleaning could have been better, but overall holiday was better than anticipated. Didn't see any of the entertainment as far too loud and sounded distorted, no need to be so loud. As usual some loud proud sweary Brits who loved the sound of their own voices. Beach is accessed via pathway from hotel small pretty bay type beach but has some sheepish steps.

Nikita Cambell

I wish I could give this hotel higher. Definitely more than 3 star hotel. From the moment we got there for a mini break, the hotel was beautiful , room was perfect, pool gorgeous. The whole place was immaculate. The staff could not have done more for us, even making sure we had 3am breakfast and coffee before our ridiculously early flight! They made sure our taxi was on time and we got to the airport no stress. The food was also plenty of choice throughout the stay, tasty and fresh. Could not have been more perfect and we thank you so much! Would recommend to anyone. Location was also great , near airport, bus networks and bars etc (which staff also helped with!)

Arielle Johnson

Amazing All Inclusive hotel! Food options were AMAZING BREAKFAST- Everyday norms like pancakes, meats, croissants, breads, coffee, tea, cereals etc Lunch- Everyday was something different. Pasta, rice, veges, seafood, meats etc Dinner- Everyday was something different as well. Pasta, rice, paella, seafood, meats etc All food was of really good quality and there was so much options ! I cannot fault the food! Staff was AMAZING! Huge shouts to Benji, he really helped us, suggested places to visit and made our drinks to perfection. About the drinks- they are strong and lush!!!! No half way drink. These are PROPER drinks. Room was average, unfortunately my room always had a scent from the toilet. Maybe something plumbing related ? We left the balcony door opened throughout to get rid of the scent, didn't really work. The scent wasn't all through tough, it came and go. I would go back again. 100% recommend! This was my first All inclusive experience and they didn't disappoint. Very close to airport, amazing location close to shops, groceries, high street and beach. All within walking distance.

Ricco

We had an awful experience at this hotel. We arrived at midnight, completely exhausted, only to be rudely awakened at 3 a.m. by someone entering our room with a key card that matched ours. This was terrifying and a huge breach of security. When I went to the reception, they didn’t even apologize; they just brushed it off as a mistake. We sent an email to the hotel right after the incident, but received no response for three days. On the last day of our five-night stay, I went down to the reception again, and only then did they offer us an all-inclusive package for the second to last night night, which was useless since we were leaving the next day. No genuine apology or concern was shown. We felt unsafe during our stay, not knowing if the same mistake could happen again, and worried that someone else might enter our room. The lack of communication from the hotel was frustrating and showed they didn’t take the incident seriously. The breakfast was another low point. The food was bland, and many of the dishes were dirty, making the whole dining experience unpleasant. Overall, this hotel failed on many fronts: security, customer service, communication, and cleanliness. I would not recommend staying here.

Emmanuel Zakaryan

We spent 5 nights there. Really good hotel, not far from the airport. People are nice service good. For the location best beaches are far anyway, you need a car. Car location is the best near the hotel, no deposit needed etc

Mathias Rymenans

Overall I had a great time during my stay (5 days). i had the all inclusive packed for a good price. The working staff espechially the receptionist was very friendly and polite and proffesionall and almost always smilling and welcoming. and will give you some good advice and tips if you need directions or have questions. the cocktails where good. and the people did there best to give everybody a great time. but there are some things that people should keep in mind. just like most hotels the meals are buffets with the same kind of thing you can expect from a buffet (poched eggs bacon sliced fruits) it is good you can take as much as you want drink (wine beer juice coffee) as much as you want but if buffets aren't your thing skip it. the alcohol/brandy in the cocktails are locally made and are decent. you will get fizzy and you can have the all the cocktail that you can. there are brand liqeurs but for those you need to pay (jack d whiskey...). the a/c is loud and i feel that it is because the walls of the hotel is not very well insulated it will jump on many times during the night. this should not be a problem during the winter period but when the tempertures rise above the 25 degrees your sleep will suffer a bit. there is no parking but the bus stop is very close cost not much and it will take you to the central of mallorca in just 30 minutes it is very close to a nice beach and some restaurants and other facilities so overall at it's core it is a good hotel for it's value perfect for a short stay vacation. and again i had a great time. but don't expect too much bells a whistles because when you do you will probally just like many other hotels of the same class feel disapointed.

Trevor Walsh

We stayed here for a week. This is an excellently run small hotel. The hotel is somewhat dated, and the rooms could use some modernising. What it lacks in modern ascetic more than makes up for it in cleanliness. The food is fine. It's not amazing, but there is something to suit everyone. The biggest selling feature was the staff. Incrediblely friendly l, from the reception to the dinning staff, the entertainment crew and animation team are great. It's a perfect family hotel. The location is ideal also. Close enough to the beach to walk.

andy peter

Value for money, clean rooms, family friendly, nice food, lots of activities and entertainments. Most of the staff speaks 5, 6 languages, welcoming and helpful. Animation team is amazing, definately making the difference. We had a great time. Thank you team !

Ира Мыхалюк

in principle, I am satisfied with the hotel. But one nuance with the hotel's armor was very disappointing! Our room was booked from 16.08, but in fact we checked in on 17.08 at about 4 o'clock in the morning, that is, the first whole day we were not in the room and the hotel, of course. Departure on 21.08 at 6:00 a.m., that is, again the whole day was wasted. Also, for cancellations, we pay for one night's stay, but we don't stay there that night. I think we overpaid for 4 FULL days. It is necessary to change the policy of changing reservations and reservations in general. So that people pay based on the fact of accommodation and stay in the hotel. It is not fair to customers to charge for days when they are not in the hotel at all. In other countries, there are such hotels where you can cancel your reservation free of charge for the day of check-in/check-out, and you pay for the actual stay. I would like to recommend the hotel, but I feel cheated out of a lot of money.

Yan Pianowski

Friendly welcome at hotel. The apartment was clean and tidy,but in need of updating, (see photos). Lovely swimming pool with plenty of sun loungers. We were on All inclusive, you can go in restaurant anytime between services. So no room number needed. The food was bit of a disappointment. Not much selection and variation. Quality reminded of a Wetherspoons if not worse. Snack bar was pointless, unless you wanted dry bread with cheese and ham. A bit of salad and some fruit. You need your plastic cup with you to get drink s. You need €10 euro deposit for TV remote. Entertainment was OK,but all outside. So if its raining not much space inside.

Alex Blackmore-Davey

Really enjoyed my stay, the room was very clean, spacious and had a.c. the cleaner was very polite and friendly. The food whilst it wasn't very varied each day was enjoyable and freshly made. I just thought that it could do with themed evenings. As you have no way of knowing what is going to be on offer until you are there IF you wanted to then make other plans. The snack options in the evening could do with some more thought. As it's just bread, meat, cheese and fresh fruit. Maybe some of the lovely made pizza or chips on offer in the main meal could be available too. The pool was very enjoyable, clean and had a lifeguard on most of the day. At the time we stayed there wasn't much in the way of sunbed wars but I can see there being so if busier. So maybe look out for this. The animation team were very approachable and spoke a very wide range of languages. I went as an adult couple, so the only reason I didn't give this venue a 5 stars was the overall entertainment for adults in the evening was in the main poor. Just seemed to be a long wait for the time slot and once this was over it became very lifeless. So we regularly sought entertainment off site most evenings. Overall it was a good venue and would recommend to others

jonny fairley

We've just spent 6 nights here and thoroughly enjoyed it. The food is standard all inclusive level, there is always a nice selection of cheese, bread, salad, cooked meats for lunch and dinner, the hot food is pretty standard, it's very similar lunch and dinner time. I don't get up for breakfast, so I can't comment on that. My room was clean and tidy, cleaned daily with a nice shower and a small balcony to sit on. The bed was quite comfortable, and air conditioning kept it reasonably cool. The pool area is nice with good quality metal sunbeds and chairs and plenty of parasols to give you shade if needed. One pool is walk in with a hand rail If you have mobility issues, there is a nice size pool bar to keep the drinks flowing during the day. The bar area is large and the staff keep the drinks flowing quickly, there was hardly ever a queue when I was there. There is plenty of indoor and outdoor seating to enjoy your evening. The entertainment was enjoyable, and the 2 staff who are there all day around the pool are absolutely fantastic at their job, polite friendly, and have endless energy to keep you entertained. All of the staff in the hotel were polite, friendly, very hard working, and were always happy to help. A great bunch of people. Yes, there are areas of the hotel that could do with a bit of paint or a bit of maintenance. However, this will not spoil your stay here. There are plenty of shops, restaurants, and bars a short walk from the hotel to add a bit of variety to your stay. The garden area around the pool is lovely to sit in and have a few afternoon drinks.

Jake

Overall we was happy with everything. Pool area was nice and the pool bar had everything needed. The rooms air con wasn't the best but the shower was very nice, bed comfy and refillable water on each floor was ideal. Buffet we were annoyed about, especially for the evening meal where it is supposed to be open until 21:30 but make sure you're there before 20:30 if you want any freshly cooked food as the staff start shutting up early and made to feel awkward when asking for stuff. Quite annoying. We were fortunate to have a travel voucher as we would not pay the price asked.

kam kaur

Just returned from here today, we honestly can't fault this hotel at all. From the moment we arrived we received 5 star service, all the staff from reception to food staff and cleaners all friendly and helpful. We took the bus from the airport to the hotel which was about 1.5hr journey, bus had air-con. Beautiful beach less the 10 min walk. Rooms where clean, tidy and fresh. Great air-conditioning system. Water filter systems on all floors for guests to help themselves to help reduce plastics which is a great idea. We love spanish food and enjoyed the fresh food on offer every day! Plenty of entertainment in the day and evenings too. If I had to put one suggestion (and this is me being very fussy) I would suggest a tea/coffee facility either in the rooms on on each floor. Although this is supplied downstairs throughout the day, I personally love a drink first thing :)

Gee Rawcliffe

As this was our honeymoon we have had a lovely time away, but with Aly and Sonia in the pool and evening activities always made us feel included. Will be coming back soon and that's a promise. Thank you Gramme and Josie

Helena Fullman

This was our first all-inclusive holiday abroad as a couple, and we couldn't have asked for anything more! Staff were incredible, and really made our stay. We had fantastic quality time together, and there was always an activity to join in with at the hotel & other things available outside of the hotel too. For example, we were offered a reduced rate to hire bikes from a neighbouring shop to go out for the day which was great. As a young couple, there weren't many opportunities for us to make friends at the hotel as the age range did seem to be older. We did think that the activity itinerary was targeted at an older audience. Despite this, we joined in with activities and were made to feel welcome. The quiet nature of this hotel made our stay very relaxing. Our stay was short (4 nights) but we left feeling happy and rejuvenated.

theendofthefuckingworld

Nice hotel but too expensive for how basic the rooms are. You can hear literally everything from the rooms around you. The bathrooms have those very old hairdryer on the walls that can't even dry a piece of paper. The bathroom only has hands soap bar which leaves your hands oily. The room is pretty basic and the duvet is not inside a cover but on top of the sheets which is not very pleasant. The restaurant is decent, they have a lot of things so you can probably find something you like but most of the things don't taste good. All of the coffee is terrible and vegan options are very limited, unless you like eating fruits for breakfast. The bread was very nice tho and the staff tried to be helpful but still not a nice experience. They gave me some mushrooms one day, and a plain piece of tofu another day, but yeah they tried! The cocktails at the bar were also not good, but all the staff members of the restaurant and bar were very nice, especially the lady Simona. Overall decent experience but not meeting the expectations and could be way more vegan friendly :) Not coming back!

Laura M

The hotel and rooms are clean, but it's true you can hear a bit what's happening in the room next door. The hotel is very well located near the airport and right in front of the beach. The food is varied and good. The staff are lovely and very accommodating. I particularly recommend Miguel and the gentleman at the reception (I can't remember his name). They do everything to make your stay pleasant and it's easy to chat with them. Really nice people. Thanks again for the stay! We really enjoyed it.

Kaja Šetinc

Hotel Eden Palma Playa had its ups and downs. The staff were incredibly friendly, not just at the hotel but everywhere we went in Spain. The food was delicious, and the receptionists were super helpful with maps and bus info for exploring the area. However, there were a few drawbacks. The rooms don’t have a minibar or fridge, and you can hear everything from the neighboring rooms and bathrooms. The hand soap leaves a greasy feeling, and there is no pool as shown in the pictures. Additionally, the elevator is slow and small. Despite these issues, it's still a decent option, but I would rate it 7.5/10.

John Cartner

Nice hotel and a fantastic location, good value too. I opted for half board, breakfasts and evening meals from the buffet, good selection to cater for everyone. The hotel was exceptionally clean, but the rooms fairly basic. (a small kettle and mini fridge would have made it better) Brilliant facilities for cyclists, and a fabulous safe and secure massive storage area with full workshop and bike cleaning area. The front terrace is a great place to soak up the rays and watch the world go by.

Goda Kvarinskaite

stay was pleasant, but if you don’t pork there is very little food to choose from. last day wasn’t pleasant. because maid came 2 times without knocking on the door first and didn’t explain why (she couldn’t do it because she couldn’t speak english) then we reception call but couldn’t say anything, we started panicking that something’s wrong. then reception man came to our room and tell us that we are late to check out and give us couple minutes to collect our belongings. (we mixed dates of our trip) they could have call and told us and remind us about checking out but they didn’t do that. when my husband go to reception and ask for couple minutes more they told us we give 5 seconds more. so if you’re searching good place to stay maybe it could be better idea to choose other hotel.

Zhiqi KANG

room is a bit small. A bit of old-school, feel like a hotel from the last century. The stay was chill, pretty quite at night, several pools at your disposal, 5-8min of walk to the beach, buffet with pretty various choices. Good overall. Didn't see many young generations in this hotel though

Diana Plichta

Clean room, but small. Very nice staff. Me and my husband especially liked the entertainment 😄 The view from the window is breathtaking. This hotel is close to many shops and to the beach. The food is really tasty and fresh. Some things in the room are either weird placed or just weird 😂 (small cabinet in the closet which doesn't open much or big gap in the bathroom door). I really liked the stay in this hotel and I surely can recommend it. 😄

Andrei L.

Great experience overall. Rooms were clean and cleaned everyday. Food was tasty and you have enough variety everyday. The location offers good entertainment at the hotel. It is close to beach, 5 minutes walk. Pool water is at good temperature. Very good value for the money. Greetings to Franco! Very nice and helpful waiter!

Ľubi K

GREAT SMALL HOTEL, DEFINITELY 5/5 Great booking condition on hotel website. We were lucky, we booked during special promotion and got unbeatable price for AI service. The food was neutral taste, but variety of seasonings was at our disposal. Clean and quiet (in the summer evening animation ended around 11pm, even in the neighbouring hotel). We really appreciated a non-smoking outside bar area. We always found free sunbeds. Just read a couple of reviews and consider your needs, e.g. bathroom door might be an issue for somebody. We spent 1 week in August here and we had no real problem with mosquitos, but you should expect some in this locality.

Dávid Lukács

We spent a week here and we are 100% satisfied. The team is great, food is delicious with great variety, rooms are clean as well as the pool and the communal areas. The beach is 5 minutes on foot, bus stop also 5 mins on foot. The view over the neighbouring lake is beautiful.

Traikkk

This hotel is TERRIBLE! Shower is old. We asked if air conditioning is working on 2nd floor, they confirmed, so we switched rooms. Now we have a window but air conditioning is Not working. With 35 degrees Outside… it just the worst. We lost one whole day due to all Problems with the room. This was our holiday for 2024 and this hotel ruined it!

Tony Henshaw

Unfriendly Staff. Rooms trying to be glamorous but facilities not good. Glass walled bathrooms impractical with nowhere to put your stuff. No soap at the basin (we were told to use the shower gel). No mirror in the bathroom (except a small shaving mirror on an extension arm). No lift - so you have to drag your bags up 25 stairs. No offer to help either. Wifi is terrible. Breakfast not served until 8.30 - terrible for cyclists who want to avoid the heat.

Jakub Olexa

The room we got was beyond bad... The pictures wont tell you that the shower is literally next to the bed and reaks chlorine. The terrace is nice but next to the airduct from the restaurant which is loud and smelly. The restroom is in a converted dresser. And when you tell the receptionist you are not happy her response is - "ok, nothing i can do". The location is great but then again there are bunch of places in the area so you better check those out first.

Nard Achten

The room was quite nice, big and clean. Breakfast is across the street in a restaurant and OK quality. But in the hotel there are not really facilities, two terraces that were not really appealing or cozy. The room we had on the ground floor was noisy: you could hear people entering the front door or using the restroom in the lobby with too much detail. And the wifi sucked, but that's 'normal' in some rooms, the not so friendly staff informed us.

Alex Reith

Avoid when possible! Teleworking due to bad wifi not possible! Hotel staff most of the times not helpful and misleading. Junior Suite is not up to standard. Room is on the ground floor with no balcony. Breakfast is prepared for everybody in the morning, but due to the heat, the later you arrive the less appealing the food is looking. Location is great, the rest doesn't meet a hotel standard.

Jasmyn Hall

It is a brilliant hotel, you get what you pay for. This is a very beautiful place and the hotel is placed perfectly next to 2 beaches and a small walk from another. There is not much of a night life surrounding the area, but this doesn’t affect the hotel particularly. If you are wanting a holiday that you want to go out to clubs and bars this probably isn’t the one for you. But is perfect for a quiet relaxing holiday as a family or couple, entertainment was really good and all of the staff were very nice and attentive at all times. They are hard working and always smiling, We were very lucky to have a beach view, our hotel room was perfect. We had a brilliant holiday.

Victoria Victoriss

The best thing about this hotel was the room with an amazing, charming, and beautiful view! It was honestly the best view I could get in this hotel. Another good aspect was the customer service; everyone, from the reception staff to the housekeepers and waiters, was very kind and friendly. However, this hotel has many disadvantages: - The food is disappointing 98% of the time. I don’t understand the reviews claiming "very good food, delicious" etc. If you cook decent meals at home, the food here will likely taste bad to you. I didn’t expect caviar and champagne in a three-star hotel, but at least fresh food would be nice. Instead, we received very hard bread, dry scrambled eggs, dry sausages, overcooked hard-boiled eggs (with gray yolks), very low-quality cheese and ham, and often fermented tomatoes and cucumbers. The cheese on the pizza didn’t even melt. Most pastas were covered with too much oil, and the sauces seemed to be made from powder. Some days, it was hard to identify the dishes as many items lacked labels. One dessert had whipped cream topped with fermented blueberries. It seems HACCP standards don’t exist here, with many dairy and other items left out of cooling stations during service. The chef handling raw whole eggs then cheese, bread and ham without washing hands between tasks, and waiters handling clean cutlery after dealing with dirty dishes, raises concerns about cross-contamination. We had an all-inclusive package but ended up eating outside most of the time due to the poor food quality. - We opted out of daily housekeeping for environmental reasons, preferring to reuse bed sheets and towels. However, even when we put the "please clean" sign, the bed linens weren’t changed; only the towels were replaced. I had to leave a note in Spanish and a 5€ tip for the sheets to be changed. - The curtains in the room were extremely dirty, with many spots and black dust. This level of dirt is unacceptable. - The balcony doors were very heavy and difficult to slide, requiring a lot of force and patience to open or close. - Noise from the bar downstairs could be heard from blocks away, every day until midnight. - On 22.07, starting at 22:50, we couldn’t take a shower for half an hour. There was no note with the reception’s phone number in the room, only a poster with late checkout prices. When I called using my cellphone, no one answered, so I had to go down to the reception to be told that the water tank capacity was insufficient and it would take about 30 minutes to refill. This happened again on another day. - The room ventilation was poor, often leaving the room smelling like a toilet even after being away for many hours. - The air conditioning was inadequate. While it was cooler than outside, it didn’t match the temperature shown on the control panel

Gregg Harrison

This is a lovely hotel for what we paid! Mid of June, all inclusive but not adult only! The room was basic but clean. Food was nice with plenty of variety. The staff were fantastic and very pleasant. The views were lovely with sea views and mountains. All in all a very nice place to stay but if your looking for luxury then this hotel isn't for you but we'll definitely be going back!

Pavlik Sladenkiy

We sincerely thank all the hotel employees for the best vacation! extremely caring, professional and polite people! the best reception, the best animation program for adults and children, the best kitchen, waiters, cleaners! very professional and attentive hotel manager - always the most beautiful sea and the most sincere memories! we are happy!

James Turner

Location, location, location. This place is right there, as in you are nestled right between two amazing Cala’s. our receptionist Marisa was super lovely, she gave us great recommendations and made us feel very much at home. The rooms are in need of a little love, but based on the price we couldn’t complain. It’s a fine place to stay especially if you love the beach. Good humble local food across the road too.

A E

Had the most amazing, relaxing time here. All of the staff, the cleaners, receptionists and waitresses/waiters and bar staff are very friendly, professional and lovely. Shout out to Annette and Sheryl who are the loveliest people and do a fantastic job every day! The food is very nice, they do fresh grilled food as well as buffet food although maybe they could do a little more vegetarian options. There are 2 swimming pools and lots of sun beds for all guests! And a sauna, steam room and gym! I can’t fault this hotel at all, amazing for saying it’s only 3 stars! Would highly recommend!

Kathryn Mellor

Me and my 2 best friends have had the most relaxing few days here. A big thank you to everyone who works here as they really make the hotel what it is! From the cleaners to reception and catering everyone was lovely and friendly. The food was great and good for vegetarians. The drink selection was really good and all the drinks were lovely. We all noticed how good the hotel always smelled and how clean it was. We loved how quiet it was here, just enjoying being in the sun and listening to the sea! We will be back- thank you!

Сергей Бондаренко

The property has seen better days. The rooms are tired and need refurbishment, but clean enough. Should say that the beds are good, I was expecting them to be much worse. Although, the pillows are odly long and narrow and the filling is awfully synthetic. While staying here, I missed my home pillow greatly. If you get a standard room, the view is uninspiring. Also, the rooms have a safe a safe box, but it comes as payed service — they ask for €4,5 per day for the safe box. All this, while stating that the management bears no responsibility for any valuebal things left unattended in the room. This is unacceptable in my book. The service is a mixed bag. Some staff are friendly and genuinely want to help you, while the other act as if the guests are a nuisance in their lives. The breakfast is decent. Nothing spectacular, but the variety and quality is quite good for a 3-star hotel. We had breakfast only, so can't say anything about lunch and dinner. Almost all the staff in the hotel (and most everywhere in Majorca for that matter) speak decent English, so basic communication is not a problem.

Jacqueline England

We have just returned from a week in this wonderful hotel. The service from start to finish was exemplary. Special thanks to Miguel on reception, Lara and Anett in the lounge bar. whilst i name these three in particular, the whole staff were amazing. Thank you for making our week so relaxing. We will definitely be returning.

Gloria Polinori

I stayed in this adult only hotel with my husband in mid-May. I would go back immediately, spectacular view, with large space overlooking the sea for breakfast but also lunch and dinner if desired. Worth a stay just for the view alone. There are 3 swimming pools, 2 huge and 1 small, with lifeguard and lots of sunbeds, also on the rocks overlooking the sea so if you want you can sunbathe there too, and a beautiful garden, all very well looked after. Ah, the hotel on the top floor has a Spa and gym, never used, I was too busy with the buffet on the ground floor, but it's there! I recommend the massages,it can be booked at reception. We had the all-inclusive formula, and it was really difficult to resist the buffet offering. Luckily there was also a lot of fruits and vegetables, so I had a lot of healthy foods as well as local delicacies, such as sobresata, cured meats, cheeses, paella etc etc... and my husband who is vegetarian was very satisfied. The staff is very kind and prepared, everyone, from the director, the receptionist, the maids,the restaurant and bar staff. They listen to you and make sure to give you a fantastic experience,most of the staff are multilingual. Cleanliness everywhere, rooms, restaurant, hall, terrace and bathrooms. The hotel offers musical entertainment, which is supe rb.

Rachel Handley

Stayed at this hotel for 3 nights with my 14yr old daughter and had a lovely time. We were delighted on arrival to find we had been upgraded to a sea view room and what a view it was! The room itself wasn't massive but was clean and had all the facilities we needed including a handy fridge. We stayed Half board and were so glad we did. Food was lovely with plenty of choice and the ability to choose a dish for it to be then freshly cooked for you on the grill was nice. Definitely some of the best food we've had in a half board/all inclusive type hotel. The selling point of this hotel though is definitely the pool area and it's views over the sea. Even sat near the rear of the pool area you can still get side views of the sea, very relaxing. Sitting between Cala Bona and Cala Millor the hotel is perfectly placed to have plenty to explore when you head out (and we felt perfectly safe just the two of us in both resorts). Would definitely recommend and visit again.

Saeeda Baig

Loved staying in this hotel, amazing location. Staff is very friendly and helpful. My daughter has a nut allergy, and the restaurant staff made sure they advised her what she could and could not eat. I definitely recommend this hotel. The views are so beautiful. Lots of shops and restaurants in the surrounding area.

Christine Fothergill

Stayed here in June. Fabulous location, excellent food and choice. Pool area clean and beautiful views. Rooms small with limited storage but would definitely go again

Lena Thomson

Stayed in June. Had to cross road to get to room which was small. Felt like going into a hostel rather than a 4-* hotel. Minimal wardrobe space. No usual small table/ chairs in room or kettle. Patio doors looked on to chipped area covered in weeds (eventually tidied a little) and approx 5ft wall needing painted. Room cleaned every day. On the bright side across road in main hotel pool was beautiful and food very good but not a lot of choice. Staff lovely but no snack bar at pool had to go out every day for lunch. No entertainment any more as sold off this area.

Lindsay Barnaby

Really friendly , relaxed hotel in an idyllic setting . Staff hard working and so helpful . Food was delicious and varied , beautifully presented . Compact gym that serves its purpose , swimming pool , plenty sun beds , so no need for anyone to feel the need to reserve them ! As mentioned in other reviews , the rooms are quite small, with limited storage, but extremely clean. We upgraded to a sea view and it definitely was worth it , wakening up to the most stunning sunrises every morning. Very relaxing , tranquil hotel .

Tom Ankers

You get what you pay for. Cheap and cheerful. Great location (less than a 5 minute walk to the nearest beach), rooms simple but comfy. A bit of a bun fight in the restaurant but other than that no complaints here. Food selection was good, what you’d expect really. A good selection of all inclusive drinks as well as snacks and ice cream. Cruzcampo on draught too which a gets a big thumbs up from me! However, labelling on the food is poor for allergies, nuts were also out and present at the bars and restaurant which for someone with an airborne allergy did become a problem.

stevegoats

Nice hotel, great staff. The food was fine and there was plenty of it. Animations team fun and it's worth joining in activities with Alex and the team. The pools were clean and well stocked with sun beds. It's a 3 star hotel and good value for it so don't expect 4 star quality.

Loïs Markesteijn

The location was the best thing about the hotel, near by the beach and all the cute bars and restaurants. The room itself was nothing special, but sometimes when they cleaned our room they left the balcony door and the curtains wide open instead closed like we did for the warmth. There also wasn’t a trash can in our room, only like a tiny tiny one in the bathroom.. The all inclusive food was almost the same everyday, nothing special and not too much choices. I expected more variety for dinner and the snacks. The swimming pool was nice if you were on time for the beds, there was another pool but that one was still closed. The staff at the reception were kind.

Kate Harrington

Do not stay here. If I could give 0 stars I would. The worst hotel I have ever stayed in and ridiculously overpriced for what we received. Filthy room, stained bedsheets, used towels and had to frequently ask for our room to be serviced. When asked we were told we would have to go to reception receive these clean towels (no reason provided). The room is like something out of a hospital and the staff were absolutely useless and overall rude. The water would constantly stop running in the showers also. You would get a hostel with better amenities than this Kip.

Nx Lea

Was a bit worried arriving at the hotel due to reading some of the reviews. The hotel was a good base, comfortable beds, clean and the food was okay. I think some people expect a 5 star experience when paying for a 3 star hotel! There was meat, fish and pasta on offer each day and plenty of vegetables and salads. We had problems with our key when we first arrived but this was rectified and I found the staff to be friendly and helpful. Our room was on the second floor over the bridge, the room was ample for the three of us. We found the marina and a few other beaches, including Esmeralda. There was a place were you cd get a drink and snacks. If you want to explore there is a 'train' and for 5 euros you can have an hour ride. They are every hour. All in all I believe you make the holiday you have so decide you are going to chill and enjoy!

Daria Desović

The hotel was amazing in every aspect. Just a few steps from the beach and with 3 swimming pools. Food was great, especially fish and seafood with so many different options. Our room was spacious and comfortable, providing us with the perfect environment for a relaxing family stay. Animators enthusiasm and energy were infectious, and they truly made the stay more enjoyable for the kids. They went above and beyond to ensure that everyone had a memorable time. Overall, we would highly recommend this hotel for a family stay!

Caroline

The rooms are great, get cleaned almost daily, lovely view from the balcony, looking over the beach and restaurants. Good variety of food and drinks. The workers are super nice and sweer. The location is good, it’s near many many shops, where you can find almost anything you need for your vacation. The animation team is great, they are super talented, funny, and friendly. The hotel is very kid friendly, with even a kids pool separately from the deeper pools. The beach is quite literally a few steps away from the hotel! Overall the hotel is great, I definitely recommend going here for your holidays!!!

A Chivers

We are a family of 4, a couple and 2 teenagers. We checked out today after a week all inclusive holiday. We really had an enjoyable and very relaxing stay. We had a family room which was big, spotless and the view is simply amazing! Food is average but service is excellent! We would come back again!

Jake Furby

Stayed here for a week and was very nice. Pool nice and cool and plenty of sunbeds around it. The little bar bit by the pool where you can help yourself for food was good. The restaurant could’ve had chips every night which would’ve made it better, and sometimes hard to find things as they are scattered about. Staff on reception friendly and easy to talk to. Would definitely go back.

Vladimir Duncko

I recently stayed at a hotel that claims to be a 4-star establishment, but I must say that it did not live up to that standard. The restaurant was disappointing, with poor food quality and the constant need to search for utensils. Eating with pigeons flying around was not a pleasant experience. The rooms were also quite small and the beds were not comfortable. Overall, I would not even give this hotel three stars. I would recommend looking for other accommodations if you are looking for a comfortable and pleasant stay.

Tony Cozzolino

At first we found the room rather small especially as we were a family of 4 Our room was a little dated, but functional. Hotel and rooms are clean air conditioner works well Main pool can get a little crowded We used the pool at the sister hotel across the road and were quite happy. Food was excellent, can’t fault the variety and the quality and in the 10 days we stayed I enjoyed every meal. Animation Team were very friendly and the show they put on the Friday evening was great. Beach cove was close; about 3 minutes walk (see photo) Pools were only open 10:00-18:00 and for some reason one of the pools inside the hotel was never in use. Sunbeds were ok to get and as the areas and beds were locked up until 10:00 am there was no-one putting towels to reserve beds until this time

Nadia

I was here with my 6 year old daughter for 7 days and came back last week.. We both miss it so much!🥹 We had a wonderful holiday. ❤️ The room was simple, but it had all we needed, even a small kitchen that I did not use. 🤭 The room got cleaned every day except for Saturday, and we even had clean towels every day. When I wanted to use them again, we got some extra🍀 We had all-inclusive, and every buffet was very nice, with plenty of choice and various options every day. We are more than grateful and happy with all that was offered, and the food tasted good! 🤩 During the day, we could drink what we wanted (my daughter was hooked on the slushy's😋 and it was mostly cocktails for me (alcoholic and non alcoholic 💃🏻) and there was also ice cream and snacks all day long!🌴 The staff and animation team were very friendly and helpful, we send love to all of them❤️ The swimming pools were also very nice and clean. The water was cold, but once you're used to the temperature, it was divine and actually perfect for cooling off from the sun 🌞 Overall, the hotel looks very nice, light, and clean. The beach is so close. It is only a 4 minute walk! To us, everything was heaven, and we enjoyed every second of our holiday. We will most definitely come back to this hotel. Hopefully, sooner than later! ☀️ Thank you for everything ❤️

roxanne howard

Got back today from here. Beautiful hotel , lovely staff.. rooms were lovely and cleans, beds were very very comfy. How ever ! Food wasnt amazing i lived on chips. Bar snacks were amazing and choice of drinks were great. Pool shuts far to early and all locked up by 6 . No children are allowed floats or anything like that in the poor although its a big pool. No smoking anywhere near the pool was rubbish you had to smoke at the entrance of the complex when you have people in and out. Terrible. Entertainment could have been better and music around the pool maybe?? I wont return for these reasons but it was a lovely place to stay .

Marija Zolnercika

We are having a fantastic time on our holidays and have been warmly welcomed by everyone. I want to express my gratitude to Erik from the bar for his exceptional friendliness and helpfulness throughout our stay. He has been incredibly proactive in ensuring our needs are met. Additionally, Emi from reception has been a familiar face for the past 10 years at Ariel Chico, and her friendly demeanor is always a joy to encounter. She always greets us with a smile, even during busy times. The only slight downside is that the food options have decreased compared to previous visits, but overall, we are satisfied with the value for money.

DHEC business

Although it is a very big location, service is personal and up to par. Any requests and information is given properly, they know their stuff. Rooms are clean, although ants are walking around in them. The food for breakfast and lunch Is quite allright, dinner however was something I was not so pleased with. Many medium heated products, not much flavour to it and I would've rather seen more different fishes and meats. Next to that the drinks are way too sweet, as well as the desserts. All you taste is sugar. Good place to stay, dinner advised somewhere else

EH TP

We recently stayed at this hotel and had a wonderful experience. From the moment we arrived, we were greeted by friendly and attentive staff who went out of their way to make our stay enjoyable. Special mention goes to Sergio, who was truly amazing—his warm hospitality and helpfulness made a real difference. The hotel offers fantastic amenities that cater to all your needs, making it easy to relax and enjoy your time. The food was excellent, with a variety of delicious options for breakfast, lunch, and dinner. The rooms were another highlight—clean, spacious, and well-maintained. The shower had excellent water pressure, and fresh towels were provided daily, which added a nice touch of comfort. Overall, I highly recommend this hotel. The combination of great amenities, outstanding service, and comfortable rooms made my stay truly memorable. If you’re looking for a place that will make you feel welcome and well-cared for, this is the spot!

Rabia Meho

Our stay was nothing short of exceptional for a long weekend. We booked a sea-view room that was stunning, clean, and spacious. The beach bar was luxurious and relaxing, with Sergio doing an outstanding job. The cocktails and food were delicious, and the spa facilities were beautiful. The highlight was the wonderful, attentive, and friendly staff who greeted us each morning and catered to all our needs (special thanks to Sasha). The Sant Elm area is a hidden gem, and this hotel truly deserves 5 stars. The only negative point is that you have to pay €20 per person per sunbed even if you are a guest…

Anna Gostevcic

Wonderful stay at this hotel! The service was incredible and the people ever so friendly. Sergio was absolutely fantastic, he helped us get reservations to sunbeds with such a great view which made our beach experience that much better. He really cares about his clients and we saw him surprising them with beverages and fruits (super kind of him). Thank you again to the entire staff for making our stay so incredible.

Ellie Smales

We stayed at Aquamarin for my Hen party and had the best time! Beautiful rooms, amazing food and even better service. Special mention to Sergio who really looked after our group. We won’t forget our trip here and will definitely be recommending the hotel to friends and family.

Christie Spencer-Smales

I recently stayed at Universal Aquamarin in Sant Elm with friends. The hotel is spotless, very clean and the room service was great. The room size was perfect for 2 people, spacious, comfy beds and great shower pressure! Special shoutout to Sergio being extremely attentive, his service was outstanding. I would highly recommend this hotel!

Karen Gill

I just wanted to take a moment to leave a review about the service of this hotel. I had booked a room with a non-refundable policy however, we had disrupted plans that prevented us from going forward with our booking. The manager was able to sort this and offer the full refund. I appreciate the flexibility with extenuating circumstances!

Renee Wildmann

Had a good stay at the continental hotel. The view is stunning, and the rooms profit from it with how they are situated. The staff is very friendly and helpful. The bed was rather hard to my liking, but that could be personal preference. Would recommend the junior suite. Dinner and breakfast are also delicious!

Sean Mccusker

The restaurant at this hotel is fabulous. It is a 10 out of 10. The staff is so hard-working and gracious and they give full silver service and the food that we enjoyed tonight was exceptional Fabulous setting fabulous staff fabulous chef , what more can you ask ?kudos to Diana for a fabulous dinner Service.kudos to Daniel ,Mabel and Pep for top notch service ! One of our party has dietary requirements that the staff went out of their way to accommodate

Megan McLachlan

Lovely hotel situated a 20 min drive from palma. Hotel definitely requires a hire car, as the hotel is up steep winding mountain roads only accessible by car. Room was large and nice and tidy with balcony facing the sea. Breakfast was worth the money selection of pastries, cold meats, cheese, breads and cereals, as well as the option to have a hot option for example waffles, eggs benedict or salmon and avocado toast. Rooms was quiet and hotel is very peaceful with views over coast. Only issues were had were that our door wouldn’t lock and could be opened by simply pushing from the outside, we spoke to the receptionist about this and she had the handyman have a look at it, the next day it was the same and the handyman came and completely fixed it. Additionally the air conditioning was still on winter mode and wasn’t cooling the room, as a result our room got up to 31 degrees and when we asked reception about this they just said it was the same over the hotel and they hadn’t switched the air conditioning to the summer mode. However, overall lovely hotel and worth the money!

Eliza Hudenko

The place itself is beautiful, views are great, but the staff…. We accidentally left 10 thousand worth gold necklace to the room, as the cleaners came in and after we called and emailed the hotel they said they haven’t found anything. So be very careful with your personal items, dishonest people there.

Heather Horton

We loved every minute of our stay at this hotel. We didn’t even realise it was adult only until we arrived so that was a nice surprise. The decor is gorgeous and it feels very clean. The staff are all extremely friendly and helpful. Housekeeping did an amazing job of popping in to our room daily to refresh it. The vibe by the pool was glorious and the food outstanding. One of our days we got a bus into palma which only took an hour! My only downfall was that our stay wasn’t longer! Absolutely dreamy hotel and would 100% stay again if back on the island. Perfect location too with a short walk to lots of restaurants and the beach.

Liam Moore

Wow what can I say, this hotel is the best hotel I have personally ever stayed in we have been here on half board with breakfast and dinner and both meals are out of this world taste wise, you get buffet, you can ask the chef to cook you stuff and they have a gourmet chef at the bottom doing small plate gourmet cooking. I would advise you to go half board and not miss out the hotel is super quiet it’s a perfect relaxing hotel and also, the rooms get cleaned every day fresh towels left in the room it’s a dream the hotel seems to be ran perfectly, they are always cleaning waiters/waitresses always working tirelessly. Should be 5 stars with the service you get would deffo recommend.

Ezra Kramer

Very new hotel with a luxury design. Rooms were cozy but space enough to sleep well, beds were nice. Pool was good, breakfast buffet was great! Enough food to choose from. Staff was very friendly. The only feedback what I want to give is that the rooms are not well isolated for noise from the hallway. You could hear everything what happens there. Price/quality is great though!

Bethan Golledge

Excellent location, short walk to the beach and about 45 minutes walk from Old Town alcudia. Hotel is honestly immaculate- the staff are incredible and the hotel itself is luxurious, modern and nice to look at from every /any angle. Rooms are modern, spacious and come with all the amenities plus some extra! The food is incredible weather your using the resteraunt or the snack bar, everything is top tier, fresh, delicious food!

Sano B.

We stayed for one week in this Hotel to start our Honeymoon Trip. It was amazing!! The service of all the receptionists was amazing. Very friendly and they always looked for us, if everything is ok. The breakfast was delicious and had a lot of different healthy options. The service of the crew in the restaurant was so so kind. They were fast in cleaning, always a smile on their faces and so nice to everybody. The rooms are very clean and modern. Thank you so much for this wonderful week! We definitely will be back soon :)

Gisela Pérez

We had a wonderful time at the hotel, especially enjoying the exceptional service and the fantastic activities for kids—they were engaging and well-organized. However, the building could benefit from some refurbishment, as we noticed areas like balcony corners showing wear, some broken tiles, and places that could use fresh paint. This aspect made us feel that the overall value for money could be improved, despite the great staff and the hotel's excellent concept. For future guests planning to visit the pool, please note that it is open from 10:00 to 18:30, but guests start reserving spots around 8:00 AM. Lastly, the island is stunning, and I highly recommend exploring the beautiful beaches around Mallorca.

Erica Hegarty

When you arrive the outside of the hotel looks amazing. The reception staff are friendly and very helpful. The pool looks great and Sunday is by far the best day to be there, the pirate attack is good fun and everyone gets involved. Location isn’t bad, there’s a large supermarket 2 minutes up the road and the beach and restaurants are about 10 minutes away. However that’s where the positives end. Inside the hotel itself is tired and worn and rooms need updating. Cleaning is non existent, you’ll have to empty your own bins. Also you’ll need to collect towels and toilet paper from reception as required. The lights outside our hotel room did not work so it was very dark returning to the room each night. The shows are ok but repetitive, despite the different names they are all the same. Pirates looking for a mermaid. The pool by day is a nightmare. At around 5am people start putting down towels on the ground to reserve a spot despite the beds being locked until 9am. The pool feels overcrowded when the hotel is full, there are not enough sunbeds for everyone yet the hotel sells day passes allowing non residents access for the day which adds to the problem. There is a kids football area in the pool area however it’s badly located. It’s right beside the main door and lifts to the upper floors. On more than one occasion I witnessed kids hitting people walking past with the ball or almost knocking people over. It’s very dangerous especially if you have people with disabilities trying to get past. There is also a small arcade for kids but most of the machines are broken. Bar closes between 10:30pm and 11pm. Lights around the pool are turned off at 11pm and this includes balcony lights which means if you want to sit out and relax while the kids are in bed you can only do it in the dark. We were self catering but did have breakfast one morning in the hotel but I’m afraid didn’t find it good value for money. Hotel is too busy and overcrowded and is not value for money.

Jess Randall

The pirates village has been one of a kind holiday. The location is close to everything you need. The staff go above and beyond to help you with anything you need. The entertainment you would not get better. Every day and night they have things on for you to enjoy. The food has been spot on. Different varieties everyday loads of option. Would deffo bring my family here again. Well done to all the staff for making our family holiday a great one

Mike Ellams

Fantastic family holiday. Hotel was such a fun place to stay and the kids loved it. Great choice of food and drink. We were all inclusive and I would advise anyone looking into staying here to do the same. Great entertainment daily, with so much to do. The beach is not far and plenty of shops and restaurants a stones throw away.

William Collins

Stayed here for a week from the 14/5/24. We had 2 rooms for 3 adults and 3 kids. Rooms were fairly basic but clean and beds were comfy as well. Location was good with a short walk to the beach and main centre of town. There are also local shops for essentials like water etc. The food wasn’t too bad. I’ve stayed in several all inclusive hotels and it was much the same. There was always something to eat, pizza seemed to be the most popular choice for the kids and plenty ice cream. The dining area has plenty space so we never waited for a table. The pool area was brilliant for the kids. Plenty chutes and different areas. The pool is quite deep so kids who aren’t good swimmers need to be careful. There was always at least 3 life guards on duty and are quick to help. One actually had to jump in for my niece when she had accidentally ventured into the deep end. The kids entertainment and entertainers were brilliant. They are on the go from dawn til dusk. Always smiling and interacting with the kids. The shows at night were good and kept the kids on the edge of their seats. I couldn’t fault them at all. A lot of the reviews here mention staff being quite rude or abrupt but I couldn’t agree with that at all. Every staff member we dealt with was polite and went out of their way to help. Overall it was a brilliant family holiday and a great place to stay. Would be happy to go back there or recommend to family or friends.

Dylan

I love apart hotels and so I enjoyed this hotel. The hotel is in the harbour, so the perfect place for breakfast, dinner and a drink in the evening. The view is really amazing. The food was fine to do, but not of great quality. The rooms are nice, but are not cleaned properly. In our rooms we had stains everywhere: on the bed and sofa, in the curtains and even in the towels. The cleaners have to finish all the apartments with heavy bags and cleaning supplies, not handy at all and good for them. Something really needs to be done about this! The location is great. At the harbor, 5 min from Cala D'or center and 5 min from Cala Egos. All the nice beaches are easy to reach (car or scooter is needed!) And super close by. Service is great! Very friendly. This hotel meets the 3 stars. I would come back if the room was better cleaned and then without dinner.

Matt Teece

The hotel itself is decent. Good sized rooms and relatively clean. However the food is truly awful, even by all inclusive standards. We ate out for the majority of our meals, thereby increasing the cost of the holiday quite considerably. Also, the water in the showers and taps are salt water, which was pretty grim. The location of the hotel, just on the marina, is great.

Tomasz Działek

A three star hotel, spacious room, great view on the Cala d'Or Marina, nice food and drinks, friendly staff. On the other hand, a bit far from the beaches (but there's a free shuttle service), not enough pool beds, a lot of stairs. Overall we had a quality time here.

Denzil Calford

If you like steps this is the place for you. Complained twice about our shower not working and it's still shocking. The food is hit and miss and make sure it's thoroughly cooked before you dive in. The view over the harbour is breathtaking though.

Mrs CY

We’ve stayed at this hotel 3 times in the past 12 months & we adore the place as a second home. The food is fresh and well made. The staff are lovely but Ana Mari, Maxim & Juan (to name a few) are absolutely amazing. They will go out of their way to help you & make your holiday special 🩷 Thanks guys, you’re the reason we keep coming back! The view on the marina is second to none.

Madison Hall

First time bringing our daughter abroad and we couldn’t have chose a better place! This week has been amazing! The staff that work here work so hard 24/7 and go above and beyond for the kids ensuring they have the best time! My daughter loved the staff because of how they were with her! She looked forward to seeing them in the day! Not forgetting how amazingly hard the house keeping team work ! The food has been lovely with a great choice of food for everyone Absolutely amazing place! Definitely will remember this holiday forever!

lisa folan

Location was great and there was a water park across the road with free access for club mac guests. Service was good during meal times, room service was OK you had to put a sign on the door if you wanted your room done which I found unusual and the floors and bathrooms could have been cleaned better in my opinion but staff were very friendly and helpful. Rooms only got a 1 star as they were tiny and very dated. We had 5 people stay in a family suite and it was so small and definitely needed an upgrade. There was supposed to be a bath in the room but it was more a shower with a high side on it and the sink which should have been in the bathroom was in the room. Room layout also not great but overall not a bad experience.

Bryony hinsley

Entertainment team work endlessly to make sure all the children are having so much fun! Dani who is one of them is incredible! My daughter has a little bond with her. What an amazing young lady she is! Take my hat off to everyone We've had a brilliant holiday. Only down fall is the cleanliness of the hotel rooms and the size of the rooms! Other than that, brilliant..

Sarah Johnson