3 Star Majorca Holidays

Thomas Vase

Decent hotel with a nice view of the sea. Breakfast is good, if you manage to come in good time, or else the selection will be very limited. The rooms are a bit old and nothing special, but the view makes up for it with a nice balcony for 2 people. All in all a fair price for the experience.

De Yoo

Great value for money! Stayed for 7 nights and honestly We couldn't ask for more. Great location, 3-4 min walking distance from the beach and restaurants. Arrived 1am and we were welcomed by Nick (the night receptionist). He was really friendly, knowing we are tired he checked us in no time. While doing it he told us about everything about the hotel facilities as well as the shops, beach and restaurants around it. Once we checked in, Nick took our luggage all the way to our room and ensured that everything was spot on. Hats off to him! 5 star service in a 3 star hotel. Rooms were really clean, the balcony view was amazing. Housekeeping lady Elena provided a 5 star experience and even managed to fold nicely all my clothes that were all over the room without even asking her for such things. Great customer skills provided by Nick and Elena, made our stay feel like 5 star! Swimming pool was very clean and looked after and next to it was the hotel bar where the drinks and food was very well priced. Breakfast was not bad (like most 3-4 star hotels). Beach and restaurants were 3 min walking distance away. The hotel location is great! The only thing that can be improved is the day shift team at reception only spoke Spanish and the communication with them was difficult for foreign guests (English and German).

Robert

Let me save you some pain, we booked here for 9 nights. The room doesn't have a mini fridge, at 25-30C+ you could really use one. If you are a light sleeper, good luck having a good nights sleep: 1. Walls are super thin, you can hear people's conversations at a normal tone. 2. The windows aren't of a good quality, so all the noise comes through (we were facing the road front side of the hotel, so that didn't help with noise) The bathroom has NO ventilation or extraction of any kind. Also, there is no drain in the bathroom, and having a cheap shower curtain doesn't help, as you'll quickly come to realise you just created a "swimming pool" on the floor. We asked for the bedsheets to be changed, only to be told that they are changed once every 4 days. Now, in all fairness after a bit of back and forth, they did change them. The breakfast was shockingly bad, and I don't use the word shockingly often. We only went once for breakfast after that we ate somewhere else. Not a standard, but you usually have a kettle/coffee and some complementary water, not here though, nothing of sort. To top this all, the freaking light switch is in the middle of the FREAKING bed on the wall, basically under your pillow, you move at night, turn your pillow and what not, and the light comes on, next to the light switch, is also one of your sockets (one of two in the room, so good luck having something charging overnight🙄). You only get one key card to the door, so if you want another one you have to pay €5 deposit (you will get it back), but nevertheless pretty messed up that you get 1 key for 2 people. To get beach towels, we had to pay €5/towel (once off non refundable) + a €10 refundable deposit. On the plus side: A really nice beach is like 5 mins walk away, and a lot of nice restaurants we tried had good food indeed. The safe is free to use. Air-conditioning little loud, but works well. Good price.

D T

Great location, hotel was clean, better than photos we saw when booking!We enjoyed the time we spent around the pool. Only let down was the kitchen being closed but the hotel had arrangements for breakfast over the road. Quite simple breakfast but no complaints . Service was bare at times at the bar, the staff were polite. We did get a bit confused about some of the prices of drinks changing throughout the day although this may have just been innocent mistakes. Fridges not in rooms but can be rented for extra

Alison Rotheram

Stayed here in August 2024. Rooms ok. Bed too soft (but that’s my preference ) Cleaned every day. Down side was advertised as having a pool bar which was closed. Pool was dirty and small and dosent get much sun. Breakfast is across the road and down a lot of steps. Not good if you’ve got mobility issues. . But on a plus side it’s literally a 5 minute walk to the beach and the main shops are about 10 minute walk. across the road is bar rumba Andrea’s and his sister are lovely and welcoming.

Maddie Bus

This place was really big and mostly designed for kids which is good. The rooms were nice and perfect in size.There was an little arcade and the games are addictive. I love how it includes lots of stuff, 1 main pool, 2 children ones, snack bar, bar, restaurant, supermarket,football pitch and tennis court. The pools were really good although I wish the main pool had a shallower end because the shallowest it was was 1,50 meters. The football pitch was nice. Loved the food, it provides all meals, except i wish they had more varieties but everything was awesome.I would defiantly recommend. They also have a beach 5 minutes away and shops 5 minutes away.

Lauren

The hotel is located in a beautiful area & it's only a 5 minute walk to a small cove beach & a short walk to the main strip, where there's an abundance of restaurants, bars & shops. The resort is very clean and well looked after, with staff regularly maintaining the green areas. The only issue was the cleaners not cleaning our room often enough. The staff on the front desk are brilliant. Very friendly & accommodating. They upgraded us to a superior apartment free of charge due to us being placed in the wrong room. The hotel offers a great range of activities, 3 pools (pools are deep & salt water) & a splash pad which was great for the kids. I thoroughly enjoyed the adults only pool on the roof terrace 😆. The restaurant is like a stampede when it's peak times, so I would suggest going early. Breakfast is the best meal option, lunch is better at the snack bar & dinner; it was hard to find foods that go together to make a nice meal. But there's some great options for eating out because there's some nice restaurants nearby. I came with my 2 year old twins & found it hard keeping them entertained as there were no suitable contained spaces for them to play. The park was more suited for small & older children. Overall, I would highly recommend for families with children above the age of 3. Big kids will love it, so many options for them; kids club, entertainment, pitches, etc 😀

Juri Vahala

We stayed for 6 nights all inclusive. The staff at reception and at the restaurant were great. The food was good and varied well. Sushi evening was fun. The staff at the pool bar were unfriendly and we were made to feel a nuisance when asking for something. What really put us off was the amount of smoking in the pool areas. Majority of guests smoking, even in the children's sections. Cigarette buds on the floor and in the pools. We spoke to reception about this and they said this shouldn't be happening and that they would look into it but nothing seemed to change. Our room was extremely basic and lacking curtains. With on outside light directly by one of the windows we had constant light in the room. Again, spoke to reception but never heard back. The bathroom was utterly disgusting. The tap had not been cleaned for a while, the soap dispenser broken and rust stains in the bath. The tap water was undrinkable as this is basically sea water but when we asked for bottled water we were told we had to pay for this even though we were all inclusive. The hotel has potential but needs to be operated better.

Tamara Murphy

Great hotel with friendly pleasant staff, the pools were the highlight of our holidays, my kids had hours of endless fun in them. Kids club was good too and they even had the chance to be in a show with the staff for the evening entertainment. We went all inclusive... apart from the restaurant being too overcrowded at times and the snack bar being a long queue food was great and plenty to offer from fish, chicken, pork, pasta and rice dishes, noodles, pizza, potatoes, chips, vegetables, salad, desserts, fruits, soft drinks, beers, wine. Breakfast was English breakfast items, bread, pastries, cereals, yogurts, fruits, hot drinks and fruit juices. You have to buy a plastic beaker each for €1 and keep it all week, the bar staff do clean it out before refilling again but do watch your cups as we witnessed some boys stealing people's cups and taking them to the bar to earn themselves some euros. 😩 Our apparentment was clean and good size, bedding and towels changed every 2 days but could do with sweeping more. Our shower was also broke. There's a lovely cove beach just under 5 minutes walk away which you can also go on the Starfish boat from which is a great trip out and loads of shops and restaurants just about a 10 minute walk away.

Wright In The Cotswolds Lettings

We spent 7 nights here in August 2024. The reception staff are fabulous, nothing is to much trouble; they even organised a birthday cake for my twins during the stay. Location is perfect, 2 min walk to the beach, same distance the opposite way to the resort centre which was filled with lovely bars/restaurants and usual gift shops. Plenty going on. Also the electric train had a pick up point outside the hotel. 15 min walk through to the marina which is absolutely gorgeous, with plenty of atmosphere in the evening! We have 3 children under 8, the pools were good but the main pool is very deep, even the shallow end. Sunbeds were always gone by 7.30am so you need an alarm ! A negative was the whippy ice cream included in all inclusive was only available in the afternoons by the pool, rather than all day - not a first world problem. All drinks were good. Good entertainment in the day, the kids team always doing games in the pool and the children loved the foam party. Our room was spacious and cleaned everyday albeit a bit tired in the bathroom but all worked fine , you get what you pay for. Clean towels everyday. Food good, again it’s all inclusive … but a change everyday and there is fresh meats being cooked each sitting. Drinks token system - annoying but understandable and you get used to it after you’ve walked back to the room a few times to get the forgotten cups ! All in all, a great holiday. Would recommend and the location is absolutely spot on.

Marietta Belgrau

We got a standard double room for 2 adults and 2 children which is fair to say wasn't adequate. Food was not great, out of buffet for every meal there was potentially 2/3 nice items and rest of the food was flavourless and what I can only describe as poor quality, no drink served in the restaurant, just soft drinks. Kids pool was really good and amazing way to spend a day, also the shuttle transfer to the beach was a plus, however any shops were about 25 minute walk away from the hotel and the shop in the hotel has barely anything in it so if you need something (which in our case was formula and nappies) it's some distance. Staff were trying to be helpful, particularly guys in reception, very good!

Lauren Wright

Great value hotel. We had a lovely holiday with the children here. If you arrive with you’re paying for a 3* hotel in mind you won’t have any issues, I think some people think they’re at a 5* when leaving negative reviews. The food was lovely with lots to choose from, there was always something to eat and a good variety of meats. There was plenty to choose from with the drinks so no issues there. Lots of pools to choose from which was great with the kids, a lovely beach a walk away from the hotel and a park on the resort. The place was clean and the cleaning staff were very friendly. The hotel reception staff were great and very accommodating moving us room to one with a balcony upon request. My only issue with the hotel and our over all experience was the kids club staff, we found them to be very rude and some of the activities were at a charge, which is ok but if your don’t have cash there is no ATM on site. On our last day one of the kids club staff actually stood at the gate not letting anyone in unless they pay €10 for T-shirt making. There was no letting the children in just to play and not participate in the T-shirt making. I would have liked to of put 5* and resolved my issues at the hotel but unfortunately I didn’t have time to speak with reception before my bus arrived. All in all we had a very positive experience here.

Tracy Cozens

Food lovely and lots of variety. Restaurant staff work really hard. It’s actual Pepsi Max provided at the bar and in the restaurant and is self serve. Pool at the back of hotel was warm which was great.. Room cleaned daily but I did get bitten by something. it would have been useful if they had provided with more explanations when checking in as didn’t realise the other pool was across the car park and the daily activities were shown on a screen near the stairs. Evening entertainment not the best.

Alex Largeanu

Very good overall experience! 1)Food & Drink Food was great and the menu is changing every day during the week. Plenty of meals to choose from and we always found something good to eat. (There is plenty of space for improvement in the desert section and also in the way the restaurant operates) Food was always tasty and fresh and also the restaurant working hours are a big advantage (you will never stay hungry or miss a meal). Variety of drinks at the bar Definitely worth it for the price and considering that this is a 3* hotel 2)Sometimes overcrowded The hotel has a very big accommodation capacity (rooms and beds for people to sleep) but during my stay there is seems that the services ( restaurant and bars and entertainment stage area ) are struggling to keep up. Staff working hard to please everyone and seen customers become a bit wild and inconsiderate by blocking other people's view. 3) Just as a suggestion towards the management next to the entertainment stage I would say that you need a few Bug/Fly killer ( electrical device to eliminate the bugs) 4) Entertainment Kids club/kids entertainment is absolutely amazing. The entertainment staff is great and the kids can have loads of fun and have plenty of activities suitable for all ages/genders. Loads of activities and competitions for teenagers and adults as well. Different shows every night after the mini disco and bingo. I've seen a lot of areas that would need improvement and would help the hotel improve their customer service and improve the way the hotel operates and could be helpful. So in case any of the managers wants to get in touch just send me a private message and we can chat!

Lucy Webb

Arriving at the hotel we was met at reception by a very blunt receptionist! He gave us wristbands and a little information we needed and went to our room! He wasn’t the most welcoming but we knew what we needed and was with 2 tired toddlers so just went to our room! Room was basic and small but ok for sleep! Our first morning waited for the bus service to the beach waited more than 50 minutes (arrived 9.20) and first 2 mini buses was full and then the driver kicked us off the bus for people that spoke Spanish! Along with another family we complained at reception and the man there was great he phoned the driver and insisted we would be on the next bus, then another Spanish woman (she spoke Spanish) physically pushed me out of the way in order to get on the 3rd bus so that ruined our day but she even argued with the driver that she was more entitled than us for that bus even tho we had been waiting 50 minutes at this point! We was fed up really! Food was basic but we all found something to eat everyday! The adult entertainment staff were amazing and got everyone involved in activities everyday we didn’t take our children to kids club so can’t comment on that! ALL the bar staff were also fantastic couldn’t be more friendly and helpful worked so hard all day I don’t have anything negative to say on bar staff and also the people in restaurant were fantastic polite and friendly! Pools were lovely always found a sun lounger and parasol! Overall had a great time!

Lu Sch.

The apartment-room is very good with kids. Lots of space, bed in separate room, small kitchen with water cooker, soap, sponge … and a nice view to the pool and the sea. The staff is very friendly and they are always cleaning. We had a good feeling letting our kid crawl on the floor. The breakfast buffet is great for a 3 star hotel! You get croissants, ensaimadas, bacon, scrambled eggs, tortilla, fruit, coffee… It is a bit of a walk to the beach and the center.

Peter Jovanovič

The hotel service was good, room cleaning was regular, and the reception staff was very friendly. There was poolside entertainment. The rooms are furnished with older equipment but provide enough comfort. Each room has a small kitchen with a fridge, toaster, and other appliances, a TV, and well-functioning air conditioning. A Spar and several restaurants are 100 meters from the hotel.

angela brader

Like most of the other reviews, I was nervous of the negative comments. Can 100% say that the sea views made up for any shortfalls, absolutely fabulous! Yes the hotel was a little dated, but very clean and comfortable, excellent service from all staff and well worth the money. Only had breakfast, which wasn't terribly exciting tbh and when we go back, which we will, probably will opt out of breakfast. Make sure to get a sea view. We didn't hear any noise at all on a night which has also been mentioned.

Paul Sheridan

Try and stay on one of the upper floors, if possible, from fifth floor upwards. Fourth floor is the reception/restaurant level. For us, a sea view was not imperative as you have extra noise from the pool. Great staff, always ready to help, and as we opted for self-catering, no food issues. Dated rooms, yes, but they are sufficient for a family of three. Location is ideal as you're in the middle of everything, but parking may be a short walk away. Plenty of great sea views as you stroll around, and there are plenty of buses for those without a car.

Naomi Lockwood

We are sat waiting for our transfer to the airport, so perfect time to write a review, What an amazing place, We are a family of 6, youngest being 14, oldest 18, we have all had an amazing time, no one has been bored...... not even been on their phones, now surely that has to say something.. plenty to do, the pool is great...deep but great. We were self-catering, breakfast in the apartment, the odd night we would also have an evening meal in, a shop just across the road with a lovely small bakery part, kids loved the sausages rolls, so never was short of ideas, We all slept very well, beds very comfy, Apartment clean and all what you need, I would just suggest taking/buying your own coffee mug . As the ones on the room are like tea cups at a teddy bears picnic 😄 We had x2 superior rooms, absolutely amazing view and a very decent size balcony with sunbeds, If after reading the negative reviews you have doubts (like I did) in our experience, there was absolutely no need!! But I suppose everyone is different

Georgia B

Such a lovely hotel. Walking distance from the beach (though the hotel is up a bit of a hill) and plenty of nice bars and restaurants around.The food is absolutely amazing!! Every meal we had was wonderful and freshly made. The breakfast buffet is loaded with different options so there's something for everyone. Choice of two pools and plenty of sun beds. All the staff were lovely, especially the manager who was so helpful and kind when we accidentally missed our bus to the airport! Would love to stay here again and would definitely try the other Cook's Club locations.

Ryan Prior

Had a couple of issues including an item being removed from my room before I was done with it and housekeeping entering to clean the room before 9am and while I was still asleep (despite obvious signs not to disturb). Ian, one of the managers did try to resolve these issues to my satisfaction but sadly housekeeping continued to ignore the instructions and sign on the door. Many of the staff here, do work very hard to give a great experience but sadly the housekeep ping team left me feeling uncomfortable and unsafe they way they continued coming into my room. The hotel does need to do more though to prevent such issues and as a solo traveller even having a chain on the door so cleaners can’t just walk in, would have made me feel much safer staying after these incidents. On brighter notes the food is very good and most things I tried, I really enjoyed and were comparable or better to the food in nearby restaurants. The pool does need to have some background music playing as otherwise there is just the street noise and conversations of other guests. The bar prices are also a little steep, given you’re not permitted to bring your own drinks into public areas. I wouldn’t return to this hotel as a solo traveller and if the genders were the opposite way round in the issues I had, it would have been treated more seriously.

Calvin Ndaba

The trip was amazing in all aspects. The staff at the hotel were excellent from the moment we arrived to the last day. From front desk staff, cleaners and kitchen staff, including manager IAN, keep it up. The Biggest shout out is to LAFF and VICTOR; you guys were amazing.

casey duncan

We have just come to the end of our weeks holiday here. All I can say is it is outstanding the staff are so welcoming, helpful and do everything to make you have such a wonderful time. The hotel is amazing, so many sunbed so no need to get up early in the morning, the rooms are great to very comfortable bed and a lovely view from the balcony. I was worried about food but there was no need to be it was great, so many options and nice to see the chefs cooking the food. I would highly recommend and will definitely be back again.

Hannah Smith

Would 100% recommend Cooks Club to friends and family. Breakfast was amazing, lots of choice. Lots of sunbeds to choose from throughout the day and the staff were so friendly and helpful. The manager would walk round throughout the day and night speaking to customers which we really liked. The views from the hotel were fab and location was perfect too. Cannot fault this hotel and will definitely be returning! Thank you again!

Sally-Marie Smith

Had a really lovely stay here as a solo guest. Rooms are basic but clean and are cleaned every day. Food was good, plenty of vegetarian options. Didn't use the pools as I prefer the beach which is about 3 minutes walk away. Staff all lovely and friendly. As a person on my own I felt very comfortable and safe. Free bookable shower room for if you have a later flight. I would most definitely stay again. Bar area was great, lots of space.

Anna Beszterda

The worst hotel I have stayed at so far. The only good thing about it is the location as it's quite close to the beach and the main center. The worst decision was getting all inclusive at this hotel. The restaurant is very dirty and the glasses have never been washed properly with juice bits stuck to them. The staff at the restaurant is very rude and will hit you with the trolley if you are in their way. We were looking for a place to sit and were forced out by a lady with the trolley because we were in her way. Another customer was pouring his drink when another another waitress hit him with the trolley cus he was in her way at the time. Many of the foods are reheated from frozen, some others are expired which unfortunately resulted in us getting sick for 2 days. All rooms are very dirty with holes patched up (or not), AC that's never been cleaned before, towels that you will be too scared to touch (see photos). Also, you may want to consider bringing your own extension lead or have €10 spare for a deposit to get one from the hotel as there is only one socket in the room to which the TV is connected. I don't think the curtains in the rooms have ever been washed, neither has the shower. When eating at the hotel make sure to double check your plates as well, as many of them have got dried food leftovers stuck to them. I have never thought that I'll be wishing to go home on holidays and that I'll have to be spending so much money on food elsewhere while paying for all inclusive at the hotel but unfortunately we did not have any choice. Also, be prepared to walk up the stairs to your room every day as there is only one small lift (the second one has been out of order for months now) which can only take up to 4 people at a time and there are 9 floors in the hotel. We spent about 15 minutes waiting for an empty lift to arrive so that we can go down to the reception with our luggage to check out. Also be careful about the stairs as there are a few that are broken

Andy Hannibal

Some small language barriers but admittedly I speak no Spanish so to be expected. Had issues one night with the electricity cut out in my room for a couple hours and communication was tricky - all I could get was it may be fixed 'tomorrow' which was less than ideal, but as said it came back on after an hour or two so good result to a tricky situation. Food was good. Not excellent but tasty - I did repeatedly go towards the end of the meals when it was quieter but understandably they had fairly consistently run out of a small number things by that point. Service and entertainment was top notch - no children for me, but plenty of things to do through the day including archery, rifle shooting, karaoke, some live musicians in the evening, alongside bingo and raffles. Overall I thoroughly enjoyed myself and relaxed as intended. Would recommend for a nice slow paced relaxing holiday.

TJ

Room was very small unfortunately. The hotel staff were very friendly, and the catering staff, were faultless.. Food was nice, and always fresh and hot... The pool isn't as big as it looks on the picture, entertainment was good. And a good choice of alcohol drinks at the bar.. The snack bar, was how you expect it to be. Again fresh and hot. And the bar staff are very friendly and helpful... First time visiting Alcudia.. The beach was very clean. And everything is on the flat. Nice boutiques, bit pricey, and standard gift shops...

Douglas Barnes

The hotel was as advertised. No disappointment there. Entertainment could have been better. It was aimed more at kids, of which there were few. The staff were the best thing at this hotel. Giod location, though.

Michelle Clark

Excellent, clean apartments and friendly, efficient staff. Good food from the snack bar too. Wonderful view from the sea view rooms. My only gripe was on arrival our room was not made up for 3 people and I had to move the beds around myself as the 3rd bed was a trundle underneath. This should have been done ready for us, they knew there was 3 of us.

Mannix McMahon

Lovely apartments but be careful as some rooms have a beautiful sea view (which we had) but apartments on the other side of the building faced a large wall which was only metres away from your balcony. The rooms were spotless and cleaned everyday by very friendly and courteous staff - all the staff were friendly, courteous and friendly. The breakfast was good with plenty of choice. 2 issues we had were: (1) we asked for a safety deposit box and we were charged €10 a day - that's €140 if you were there for a fortnight. Previous places we have stayed in and it has either been a nominal fee or a deposit which you get back, and (2) they are apartments and should self catering if need be. There was a 2 ring cooker, a microwave but no oven to cook in?

Karen

although this was a great hotel and location. disappointed in view from balcony which was kitchen bins and a wall.next time a pool sea view will be booked. was disappointed that we were charged to use sunloungers 3.50 euros each lounger each person daily.

Terry Barber

Hotel was nice, the room was clean. Air conditioning in the room was amazing. Room was quite dated and poorly decorated though. Our room faced the ocean and the view was beautiful. The only true negatives were that if you use a sunbed, some grumpy man will approach you and make you pay €3.50 a day just to sit on a sunbed. The restaurant in the hotel does not take cash.

Lyn Bennett

This place has everything you need. It is a bit tired and showing its age, don't we all? The double apartment I was in was smelly the drains needed cleaning, the staff poured plenty of bleach down but still very smelly. No offer to move. Great location but unless you spend a fair amount more the veiw is of a wall. I would stay again because it was very convenient and clean.

Gemma Campos

“I recently made a reservation with the assistance of Adrian, and from the very beginning, he was incredibly helpful, displaying great manners and patience throughout the process. Upon arriving at the hotel, Adrian continued to go above and beyond, always happy to assist and ensuring we were well looked after during our stay. He is truly an invaluable asset to this hotel, and I sincerely hope his efforts are recognized. Our experience would have been entirely different without his outstanding service.” Thanks so much Adrian

Soňa Siepaková

Very pleasant staff, really tasty food for a good price, a nice view of the sea. However, there's a disco bar under the hotel which plays loudly until 6am. Air-conditioning don't work so you need to have a window open at night.

atlas sian

So, the rooms are in average condition, although at the time of our stay, the hotel was undergoing renovation, which is a separate issue. I'll start by saying that we were informed in advance, but only after making the booking. I asked if we could at least get a discount on breakfast, but we were refused. The response was that it wouldn’t disturb us, as the noise would only affect those with rooms that don’t have a sea view. If it bothers us, they would figure something out together with us. Well, it did bother us, and we are currently trying to resolve this issue. Next, a woman at the reception told us that we could leave our car in the courtyard in front of the entrance, as there was a white line there. After that, we went for a walk for an hour. When we returned, we found a lock on our wheel and a notification of a fine of 25 euros. Any arguments from the receptionist, who replaced the previous staff member, didn’t concern him; he simply pocketed the money but gave us a 5 euro discount on the fine. It felt like a scam. There was no receipt or sign indicating that it was private parking, which should have been posted at the parking spot. The humidity here is high, and the accommodation isn’t properly ventilated. The air conditioner works from 3 PM to 11 PM and only with the windows closed. If you decide to open the windows at night, you hear noise from the street, like disco music or people having fun. According to the rules, noise is prohibited after 11 PM. In general, the price is normal and reasonable, but the attitude towards guests is quite dismissive.

Liam

Room poor quality, only using as somewhere to sleep so we were fine with it. Utilities were great! All staff very pleasant. Gym and personal trainer 9-1. Pool is very good.

Eleesha Jeffrey

The hotel is really modern and the rooms are really spacious and clean. It is in a good location right off the strip so easy to get anywhere. The pool is really big and there are plenty of sun beds. Cocktails are lush and the alcohol slushes are even better!

Kirsty Holdsworth

We had an excellent time at the Alcudia Garden Aparthotel. It was the first all inclusive holiday we had been on in a long time as we hadn't had great experiences before. This hotel certainly changed our perception! We had a one bedroom apparment. It was clean and well equipped. There was a small kitchen area which is very basic with two hobs and a microwave. We were lucky to have a room facing the pool, the ones over the road may have been noisy. The only downside was the sofa bed wasn't the most comfortable. We went during October half term and, although end of season, you didn't feel it. There were daytime and evening entertainment every day. The staff couldn't be faulted on their enthusiasm and were all dressed up in Halloween themed outfits all week. The food had a good choice, this was also themed around Halloween and each evening there was a themed dinner. There was always pasta, pizza and chips available along with salads, bread, soup and a rice dish. Most food had a label with a QR code to scan so you can get allergy information. However, if you ask one of the chefs, they will happily take you around what you can eat and even make something separately if needed. The beach was a 3 min walk away, sandy with a very shallow entry and hardly any waves. We also walked to the Old Town which was about 25 min stroll. Overall we had a great week and would happily return.

T. A.

Our vacation at this hotel was very pleasant. Although the accommodation was older, it was in good condition and well-maintained. The hotel staff was extremely friendly and accommodating, which greatly contributed to our overall satisfaction. The hotel is located in a great spot, which was another plus. After many years, I can confidently say that this is a place where I want to return. I had the opportunity to learn from another guest that the hotel improves every year and that the services are continually being enhanced. I especially want to highlight the wristband with a chip that we used for room access – it was a very useful innovation, and the children had them as well. It’s great to see how the hotel is coming up with practical and modern solutions. Thank you for a wonderful vacation and for everything you did for us. We look forward to our next visit and are excited to see how you continue to enhance your services.

N Mulder

We really enjoyed our stay at Alcudia Garden. The food was great with a very extensive buffet, in the morning, afternoon and evening and the room was also very tidy. All the staff were also incredibly friendly. The large swimming pool has two parts, one of which is shallow, making it very suitable for young children. Mixed crowd, but like us there are many parents with small children. So don't go here if you hate children. Also very centrally located. We never go to the same place twice, but if we did we would definitely stay at this hotel again.

John Smith

Overall a solid choice if you have children. All the positives are already mentioned, which is why I just want to provide some minor recommendations for improvement: - There needs to be a water boiler in the kitchen. This is a must for an apartment hotel. - The garbage can was already full when we first moved in, so please advise room service to better look out for this when preparing the room for the next guest. - The kitchen is very outdated and looks cheap even for a 3 star hotel. It should be upgraded to be on-par with the rest of the room, which looks modern and clean.

Evelina Rutdal

Wonderful place! The pool area is beautiful and offers both sun and shade. A great pool area for children, with both a little pool for the smallest and a mid deep one. The entertainment crew did a wonderful job with our children who do not speak and of the languages offered. The night shows were really ambitious! Lolo, Aurora, Alicia, Miguel, Ully, Annabell will be in our children's hearts for ever 💕

Skaiste Ski

No complaints about the apartment itself. Good location, store is 2 minutes aways aswell as the bus stop. Walk 10 minutes and you will be at the main beach.

Pj Brad

I'll start with the positives, desk staff were nice, nice quiet area with a good vibe....however..... Daily building work on the building which was noisy and so much dust, pics show half hour in. Asked for cleaners to come and they did a job akin to a silky teenager cleaning their room, scarcely touched it. 3 guests but only 2 lots of bedding, Plug sockets and outside light not working, supplied with TV that only tunes into radio! Front door as secure as a chocolate padlock, sockets and switches falling out of the wall (our room had just been updated?) Nice new bathroom but no hooks for towels, no toilet roll holder, no shelves or hooks for shower stuff. Kitchen badly equipped, had to wash everything before using it. One plug socket which was not over a work surface so wires had to be stretched to reach.....I could go on!! Nice pool, but dirty, only saw the filters working once in 10 days, pool lights fell out of walls and lying in the bottom. Such a shame, lovely location for some quiet time, desk staff seemed almost apologetic. Just so badly managed maintenance considering it was early season.

Tina Vost

Fabulous location we have been visiting marthas for 4 years my granddaughters are 13 and 15 nearly 16 and I guarantee that they will be bringing their families for the rest of their lives my .I'm 60 this year and my daughter is 40 and guess where we would love to spend it.

Frank Rosice

Stayed here for 5 nights and would 100% reccommend. Nice clean self catering apartments staff are fantastic situated a short walk from some nice bars and restaurants and about 10 mins from main strip and beach will definitely come back 😁

Paul Petrut

Nice and friendly staff here. Nice swimming pool and terrace, but the apartments are old and need some renovation. Cracked and dirty walls with smel of dampness. Many silver fish bugs. Harmful, but annoying. I understand it is 2 stars hotel, but should be at least white clean walls. The sheets are very clean though and beds ok. The air conditioning wont work at moderate level, only at max and you have no hair dryer. Great location.

Patrick Fortune

Excellent hotel. Very clean, quiet rooms. All the staff were great to deal with. I can see why they have so many return visitors. Location is perfect. With a lovely beach just out the side entrance. Pool bar does a nice selection of tasty grub, and drinks, including adults and kid cocktails. The pools here are lovely, and with a great entertainment team, there's always things going on during the day and night and they include everyone. Everything you need is within walking distance really.

Anna P.

I recently stayed at this hotel and had a mixed experience. What I liked: - Location: The hotel is on a beautiful beach, although not on the first line. - The swimming pools are well-maintained and enjoyable. - The staff at the restaurant were always friendly and attentive. - The sea view from the room. Unfortunately, it went together with extreme night noise. What I didn’t like: - For the price of 350 euros per night, I expected a much better overall experience. - The nightly entertainment was extremely loud, continuing until 11-11:30 pm. Even with the windows closed, the noise made it impossible for my children to sleep. - Bathroom: The family room, accommodating four people, had no locks on the bathroom door, which was inconvenient. - Room towels were not changed during our stay. - Meals: The selection and taste of the meals at the half-board option were limited and not very appealing. I wouldn’t recommend it. - The reception experience was well below expectations, which was disappointing. Overall, I wish I would’ve chosen another hotel for my family holiday at this beautiful beach.

Michael Screen

Staff warm welcoming and polite. Rooms clean and service excellent. Rooms a bit dated but clean. Entertainment and entertainment team brilliant throughout the day not just of an evening. Pool areas and bar perfect. Great family experience, would definitely come back again.

Bushman The Sweden experience

Rooms a little dated, but clean. Kitchen well-equiped. Close to shop/breakfast café (closed for the winter season) and very short walk to the beach. Friendly staff throughout especially the entertainers Xispy, Roberto and Geordy. Children loved playing pool/table tennis/waterpolo etc. Kids disco fun, evening entertainment a little cheesy but fun too

Ganesh Reddy

The location is perfect. 2 mins from a beautiful beach. Close to shops. The rooms were old, but spacious and kept clean. we Didn't have breakfast at the hotel. Small indoor pool. The sauna was broken, but they have explained it's temporary. Beds were super nice, perfect for a good night's sleep. The kitchen was well equipped. I would have given 5 stars except for the bad customer service at check in. We checked in at 8PM. Mr Emilio was very rude and unfriendly. After pointing out how impolite he is, he mentioned he had a busy day.

Magdalena Mincewicz

For this price you cannot expect more. The staff was excellent, very helpful and polite. The hotel is located very close to the beach, multiple shops, pharmacy, bus station, taxi station, restaurants and so on. The room was a little bit outdated but always clean, smelled nice, and the beds were comfortable. The view from the balcony was not the best, to be polite, however we weren't there to sit in the hotel all day. There was a lounge bar, outside sitting area with a small pool. Food was always fresh and tasty. It was getting a little bit busy during lunch and dinner time, but there was always enough food and apart from queueing for a few minutes everything was going smoothly. To sum up - for the price I have paid I was pleasantly surprised about a few things I have listed above and was expecting way less after reading all the reviews from other guests. I would recommend it to people who do not spend holidays in and around the hotel and only want a clean bed, good food and friendly service.

Daniella Martin

We arrived with no light and water for the night through to the morning. they asked us to pay hotel tax which I had to speak to the manager about as it was a concern for me because I had no amenities. The manager then proceeded to threaten me he was going to lock my room if the 13 euros was not paid. This is actually a horrible gesture melted out to me as a customer. He told me yes I didnt have water and light like the other 400 customers in the hotel and wasn't his fault. What a disrespectful thing to say.!! He showed no remorse. I was put on the 8th floor and had to walk with the stairs. Their food is bland with no taste. Avoid this hotel

Cosmin Alin

I booked a holiday of 7 days for me and my family. When we first arrived, the staff was welcoming and it seemed like it would be an enjoyable experience. Before booking here, I checked other reviews saying its not family friendly due to the noise at night ; I can confirm that it is true, if you have kids with you they will be woken up abruptly. As an adult, it was hard for me to also sleep through the noise at night however if you are looking for more of a party vibe then the noise shouldn’t be much of an issue. The location is good it’s very close to the beach and shops. I had high expectations for the all inclusive food, however I was quite disappointed as there wasn’t much of a range of food and also it was the same thing being served every single day. In addition, if you are with children it will be very hard to find food for them. The room was okay, the staff comes and cleans for you everyday if you wish so, however I noticed some bugs crawling around on the floor which was very peculiar. The hotel also provides wifi which is always pleasant. However, I wouldn’t come here again.

Denial94

Very great hotel. Food is delicious, service also (great and kind people). My room (1st floor,) was great, clean with clima. I would say this hotel is 4 stars, not 3. Outside is very noisy (because germans of course).

Yevheniia Frych

You are very beautiful, I would like to thank you for the time spent with you, although there are nuances that should be refined, for example with the iron. The hotel is very close to the sea. I would like to thank the restaurant, everyone is very cool and friendly. Especially Suly is cheerful, friendly, smiling and ready to help. Thank you all✨

Erika Lapkovska

Location and food were amazing! Next to the sea with beautiful sunrises every day! Food fresh and delicious, big variety of food 🥰All the rest - a big room for improvements. Room - our ground floor apartment didn’t have a window in the bedroom. Actually there was a small window to the hotel hall (24/7 dark in the room) When we asked to move the room, we were offered a sea view apartment for £70 extra per night. The sea view apartment had a beautiful view from both bedroom and living room, however all the facilities were the same - very tired looking kitchen and bathroom. Room safe, air conditioner and beach towels all at extra cost. We had half board including, drinks at dinner weren’t included and prices for these were much higher compared to the neighbouring restaurants. 2 lifts were incredibly small and 1 a bit bigger. So in the bigger I could fit with a baby pram, but my partner supposed to walk up the stairs. 3 days out of 7 the bigger lift was out of order which was terrible as we were carrying pram with baby up the stairs. When arrived we been told that room cleaning is by request only and they need a notice day in advance (mean that in a week time your room will be cleaned no more than 3 times), but their staff changing towels and bins every second day without requesting, however it was change in our apartments just once during our 7 days stay. Also when we asked a vase on the reception for fresh flowers - they said they don’t have any 😢

Luce Will

Absolutely beautiful hotel. Great location right on the beach. Stunning views over the sea. We went half board, breakfast and dinner was delicious, great variety of food, fresh and well presented, lots of seating available. The room was comfortable and spacious, very clean. Staff were very welcoming and friendly. Great drinks selection in the bar. Lovely decor and facilities. My only complaint was that they closed our room tab before our final dinner, meaning we couldn't have any type of drink with our meal as it is cash only in the restaurant, but we only had card. Apart from that it's a lovely hotel and I will definitely be visiting again. With cash for dinner time! Thank you to the staff for making our stay so wonderful.

Jessica Beeston

The hotel is clean and the reception and dining area are very sleek and modern, bedrooms are a little dated, but clean and comfortable and well stocked with crockery, cutlery and pots/pans for those that wish to self cater. Room cleaning is on request but bins are emptied and towels are replaced every other day. The staff are extremely friendly and helpful and the breakfast is absolutely excellent with a huge selection of hot and cold food. There is an onsite laundry service that costs 4 euro to wash (including detergent and softener), and 3 euro to dry which was extremely convenient. The only bad thing I have to say is that the large lift is the only one that goes to ground level at all times of day and is often out of order. The two smaller lifts do go down to ground level but you can only exit during times that the restaurant is open which means carrying luggage and our baby’s pram up and down the stairs. The location is perfect for the beach and is only a few minutes away from some excellent bars and restaurants.

Karen Stamps

Friendly and helpful staff. Basic room but very clean. We had a seaview balcony and it was just across the road to the beach. Plenty of shops and restaurants nearby . There's a walk through the country park to the castle or the other way to the secret caves.I would definitely stay here again

Cecil Burnett

What an amazing week staying in one bedroom with lounge, two bathrooms and British TV. Had breakfast and dinner on first day and big thank you to the serving and kitchen staff they are so helpful and look after you. The views were stunning and looking out to the sea and the sun rising each day was bonus. There is music with bar and seating area at the front entrance with side swimming pool which is all great for the family. The location is great for walking along beach and next to some great restaurants. The reception staff were great from day one and big thanks to all of you as you made our holiday more enjoyable. I would recommend the Playa Moreia for holiday and take the kids they will love it.

Phil Hopkinson

The rooms were a good size even taking into account the baby bed. The location was good but parking was limited. The staff were friendly and efficient and very patient with our 1 year old running amok. The food and drinks were generally of a good standard and were good value for money. We would definitely consider the Metropolitan if we return to Mallorca. Thank you!

Natacha Tabbouch

I do understand that people may have had different experiences (noisy neighbors guests for example) but i don’t understand what people expect from a 3* hotel, we cannot compare it to a 5*. It is a great 3* hotel, rooms are clean, breakfast was very good, location is perfect. I’ve been in another 4* hotel in Mallorca and we preferred this one, so it’s a great value for the price. Special thanks to the very kind receptionist Mr. Carlos Rodriguez, he was so kind to guide us and help us with all our questions, it was nice to meet him and discuss with him, we wish him all the best and continued success!

Martin Douglas Hendry

A really good value hotel about 6 mins away from the beach. Really convenient as close to the airport and a 2 euro bus into Palma. Saw some other reviews that were quite critical, but was happy with everything the hotel offered. Was great as a solo traveler as you felt catered for and looked after but also a good value base of operations for trips to explore the surrounding area. The immediate area is quite popular with German tourists which adds a lot of character to the area and you feel there is lots of good energy about. I'd see it as a great place if you're looking for somewhere to stay and then head out and explore the region - as you might find the rooms a bit constrictive if you're just planning on staying in the hotel the whole time. Highly recommend and the staff were also really helpful with questions I had without being over the top. Thanks for the hospitality.

Luca Mel

The room was incredibly small, making it quite uncomfortable to move around. To make matters worse, the breakfast offered was basic and monotonous, with the same options repeated daily. The personnel seemed quite unhappy and unresponsive, which added to the overall negative atmosphere. What struck me the most, however, were the exorbitant prices for such subpar accommodations and services. It felt like an unfair trade-off, paying so much for an underwhelming stay. I would strongly advise against choosing this hotel if you're looking for a pleasant and comfortable vacation experience. There are definitely better options available in Mallorca that offer better value for your money.

Gerard Nee

Nice hotel. However upon check in we had to wait until nearly 3pm, when we were told would be between 1-2pm. Each night they check your card/ID when you come in late which is understandable. However the last night of our stay, without checking ID/Card a member of staff (Tony) said to me “you’re friend can’t come in” while pointing at my girlfriend. I did not appreciate this as it insulted my girlfriend and myself. He was extremely rude and was not apologetic. Especially as the booking was under my girlfriends name. How we were treated, I would never stay here again. Never shown the facilities either.

Logan Green

This hotel is, without a doubt, one of the worst I have ever had the misfortune of staying in. We stayed here at the beginning of September and were thoroughly appalled. The reality of the hotel is a far cry from the misleading pictures, and the staff were astonishingly rude. The half-board option does not include drinks with dinner, and we were charged an outrageous 3 euros for a small 500ml bottle of water. When we brought our own, we were treated with blatant disrespect—a staff member named Miguel snapped his fingers at us, as though we were pets, and ordered us to leave. This forced us to sneak sips of water like children hiding in a school cafeteria. The buffet was no better. The food was monotonous, with the same dishes served nightly, and the occasional, uninspired changes to a small food stand. Breakfast was equally bizarre, offering carrots and sweetcorn instead of beans. The rooms were another disaster. The balcony was so cramped that sitting down was impossible, and to make matters worse, the bed sheets weren’t changed for six days. The air conditioning reeked of raw sewage, making the room unbearable at times. The shower was equipped with a flimsy curtain that flooded the bathroom, and the soap dispenser didn’t even function. The hotel’s facilities were practically non-existent. There was no pool table, no ping pong, no entertainment—nothing. Anything you’d expect from even a basic hotel was missing. The indoor pool and gym weren’t even on the premises; they were located in another hotel nearby. When I tried to use the pool, I was confronted by a rude staff member who questioned why I was there. She told me the pool closed at 7, despite it only being 6:30. The outdoor pool at this hotel is genuinely reminiscent of a prison yard. It's fenced in with iron bars and is about the size of a small house pool, far from what you’d expect at a resort. To make matters worse, the pool is locked at night, so forget about lounging on the sunbeds and enjoying a peaceful evening under the stars. The whole setup feels claustrophobic and unwelcoming, adding to the overall disappointment of the stay. The terrace / roof is also closed and locked extremely early. There is absolutely no reason to stay at this hotel. I wouldn’t return even if someone paid me. How this hotel has a 3-star rating is beyond comprehension. Save your money and avoid this place at all costs—it is truly not worth a single penny.

Veroni

Me and my daughter were here for 4 nights not too long ago. Thanks to Andrei in the reception, we got a nice room with a great sea view. He was very helpful and a kind young man; the staff were friendly in general. The bathroom is a bit small and old, and the door doesn't open fully, which is a little bit of a problem. The food is fine. We enjoyed the holiday overall.

Flavius Manea

It was a tough experience, first of all in our bathroom the water floated after every shower, also in the room the water floated from the bathroom, we had to spread the towels on the floor to collect the water and throughout the stay we do this thing which is not acceptable. Also we complained to the reception and we receive this answer “Do yo want a mop to clean?” Which is not respectful from a hotel to answer like that to a client. We went to the reception 3 times in a row and nothing changed for our room or our stay. It was HORRIBLE. Second time the air conditioning worked badly, in most of the time doesn’t work. I would like to tell you that you don’t resolve these problems in the last 2-3 years because I’ve seen in the others reviews the same issues and you said “Yeah yeah we will resolve, thank you for your feedback…” nothing changed the same problems are in these days.

Mae Ferrans

Rooms are fine.. although the air con dosnt really work. Cleaners and receptionists were lovely but the waiting staff are just RUDE I mean like your existence is of major inconvenience to them.. one or two nice ones obviously but the ones that are unfriendly and unhelpful seriously need a reality check. Locations great on beach front with bars extra a lil noisy at night but to be expected.

Teodora Nestorova

We had the best time in Mallorca this August, the staff were so friendly and helpful. Amazing views from our room, plenty of freshly made meals for breakfast and dinner. Rooms were cleaned every day, housekeepers with smile on their face. Staff on the reception Amazing 👏 great people full of joy and love ❤️ We couldn't ask for more. Definitely going back to JS Horitzo, highly recommended by me and my family.

Lars Thuesen

Once again, Mallorca have been good to us. I can only recommend Hotel Don Miguel. Sweet and helpful staff. Good location - 8 min. Walk to the beach. Tennis and padel courts. Daily roomservice Nice and quiet pool area. Beds and pillow way above standard. Fantastic breakfast.

moonkin

The staff were incredibly friendly and always willing to help with a smile. The roomkeepers were thorough in their duties, ensuring everything was perfect. When we requested extra blankets, they were promptly provided, and even after daily service, the blankets were replenished without any issue. The breakfast was satisfactory, and the staff in the bar, kitchen, and at the reception were all exceptionally polite and kind. The bathrooms were impeccably clean, and the water pressure and temperature were just right. However, the only drawback was the thin walls, which occasionally allowed noise from adjacent rooms to be heard. Despite this, I thoroughly enjoyed my stay and would gladly return.

Angelika Kristiansen (Angie)

This hotel offers things to do like tennis or minigolf, a okei pool with a sweet bar 😊 It is In a German 🇩🇪 infused area in Mallorca. Close to a bus to Palma. It is not in the party street so its quiet.

Adrian Halliday

We stayed for 10 days and had a lovely time. Room was clean, good food and great location! Lots to do!

Anette Smauget

Nice hotel with pool and a bar. Good breakfast and quiet 😊. Next to the bus stop to palma City 😊

shane horgan

Our experience at The Deya Apartments was nothing short of a nightmare. We were forced to move rooms three times, each new room presenting a fresh set of horrors. First, there were poo stains on the couch, an appalling sight that should never be encountered in any hotel. To make matters worse, we found body fluid on the same couch. It was beyond disgusting and showed a complete lack of hygiene and cleaning standards. The staff's response? They simply told us to deal with it and refused to speak to us further. In our second room, we were greeted by a cockroach scurrying across the floor. As if that wasn't enough, broken door handles made it nearly impossible to secure our belongings or even feel safe in the room. The third room was the worst of all. Green mould covered the bed, posing a severe health risk. Vomit stains marred the walls, adding to the unbearable stench and filth. To top it all off, we found someone’s underwear on the balcony, suggesting the room hadn't been properly cleaned, if at all. Adding insult to injury, the air conditioning system was only available if you left a positive review. This blatant attempt to bribe guests into covering up the hotel's severe deficiencies is disgraceful. Our stay at The Deya Apartments was the worst hotel experience we have ever had. We strongly advise anyone considering this place to look elsewhere. This establishment is not fit for any guest, and management's disregard for basic cleanliness and customer service is appalling. Avoid at all costs.

Irmina Skorupa

7 nights for family of 4 ( 2 adults +2 kids age 13 and 6).we knew reviews are mixed,loads of complains and we didn't have any expecations. we also knew how much we paid so expecting a 5 star hotel standard would be quiet naive. We paid extra for sea view and we were given room 342 on 4th floor. If it was sea view that's debatable haha but we could see a tiny strip of sea. So if you need proper sea view ask for room above 5th floor. Our apartment was clean, AC was a life saver in mid30s scorcher.we had a little bit of an ant problem on our first night but if U keep your food packed away and remove trash every night (we just left our bin bags outside our doorstep for cleaning crew to pick up whenever) fact they didn't appear that often but everyone else seemed to be doing the same and in fairness everyone kept their bags tied down so there was no flies etc Beds were comfy,but too soft for my liking ha . we got a set of towels to start with and after two days I just brought them to reception and requested new set which I was given on the spot. We have a problem with our shower clogging up but within 20 min of reporting we had someone flushing it through for us and since I didn't waste my time I asked him also to fix bathroom handle which was a bit loose. No major issues just bits and bobs of others people not being respectful of the property Balcony was nice and spacious, furniture not new but working fine. Tv, Fridge with freezer, kettle, microwave,some cups and plates and cutlery all clean and good condition. Toilet seemed to be recently renovated. Let's talk about noise levels. We knew the place will be packed with young people and expected the worse (parties in the apartments, late night drunker returns from parties and nights out) but nothing to that level happend. In fairness living room is overlooking the pool and gets a Bit of noise from Brennans pub which has live music every night and people walking, laughing etc but once you close the balcony door and with aircoon humming noise you can easily sleep. The bedroom side overlooks the back of the building the only noise there was random people returning to their apartments at night laughing a it to loud etc. nothing horrendous.kids slept most of the night without waking up. The only really annoying bit was a fire alarm test at 4am one morning.whos idea was It seriously. Another thing I couldn't understand is having the air-conditioning output unit on the balcony.when It was on it was blowing hot air out so air-conditioning on meant over 40 degrees on the balcony. Silver lining was super fast towels and swimwear drying. Swimming pool was nice and clean sunbeds comfy. Pool has a bar, very small selection of drinks . There is usually a pool party once a week with Dj from 2pm to 8 pm.we expected mad crowds foam etc but it was quiet a dud to be fair. Locations absolutely excellent.minutes walk from everywhere, supermarket right across the street and our fav Scoots restaurant absolutely brilliant spot for lunch, there is also a kebab takeaway spot and some little shops with clothes and sport shoes etc. There is a laundromat down the road which we used once 7 euro for 25 min 14kg wash, drying is an option but in that weather everything was dry in 30 min. Overall we had a great time. If you are looking for cheap and cheerful spot for holiday it's definitely an option. It's not a place for those enjoying luxuries of hotel level with concierge and little umberella cocktails and massages by the pool. It's cheap for a reason so expect cheap :) Our airport transfer stopped righ outside the doorstep both ways.

Kelly Murray

Arrived 5th October for 11 nights staff couldn't b more helpful but would certainly not recommend this hotel for families guards constantly called to hotel ..rooms were rerrible no housekeeping you would have to go to reception with your rubbish or ask for toilet rolls and fresh towels ants we're a big factor in toilet and bedroom all over the place .four night into our stay we couldn't take anymore we complained and insisted to b moved and to b honest they kindly placed us in their sister hotel . This hotel is in an ideal location near everything but definitely not family only a young person hotel we definitely wouldn't return Back here again

Nathan Andrew Lawlor

To start I would like to say the guy on arrival was so lovely , so friendly kind and really helpful, the location is a walking distance from everywhere , the pools look great (I don’t swim ) so I can’t really say my opinion on them , on the second night I left my room key card in my room so I had to ask reception for a spare the guy pictured down below was so rude to me he took my bank card and I’d before he gave me a spare and wouldn’t give them back until I gave him back the spare key card , also we are here 6 night and not once was our room cleaned , used condom on the side of my bed and ants all over the balcony! I’d like to add that carry in the shop was so so lovely always so smiley and chatty she’s a great addition to the hotel and made me and my friend feel so at home , also huge shoutout to gabreille for his hospitality what a great man !

Pamela Brady

Stayed here in August 2024, I have to admit we read alot of bad reviews before we arrived and we were a bit nervous but when we got there I couldn't fault it... we had 3 rooms booked as we went with 5 adults and 3 children aged 1 to 10 years old.. rooms were very big and clean. Staff were lovely and accommodated our needs, best air con I have ever had in any hotel, really kept the room nice and cool. There is a shop on site that's open all the time and very handy to have.. right in the middle of amazing restaurants and family bars, yes it was a bit noisy out on the street but you are right on the strip so it's to be expected. Literally a stone throw away from the beach, mcdonalds and burger king. If I am going to santa ponsa again I would defo come back here.

Sab Cio

Nice clean hotel in a perfect location, basically just have to cross the road to be at the beach. If you are looking for a quiet place to relax and unwind, to read a book by the pool or have a drink/coffee at the pool bar, this is the place. Nice, clean swimming pool with garden. We didn't have to "reserve" sunbeds in the morning, no matter what time we went out there was always a free spot. Roof terrace with sun loungers and sea and beach view. Very nice reception staff, especially a lady named Lucila (correct me if I misspelled name). very helpful and polite with a smile on the face :) Very good air conditioning in the hotel room. I could return to this hotel in the future again. There really is nothing to complain about.

Mila D

My recent stay at Sol Lunamar Palmanova was nothing short of delightful. From the moment I stepped into the lobby, I was greeted with a warm smile and a friendly atmosphere. The hotel's modern and stylish decor was immediately appealing, and the cleanliness was impeccable. The staff at Sol Lunamar Palmanova were exceptional. They were always attentive to my needs, friendly and helpful. The hotel's location was perfect for exploring the beautiful island of Mallorca. It was situated within walking distance of the beach and several shops and restaurants. The pool area was well-maintained. Overall, my stay at Sol Lunamar Palmanova was fantastic. The combination of cleanliness, friendly service, and convenient location made it an ideal choice for my vacation. I would highly recommend this hotel to anyone visiting Palmanova.

Warren McElligott

Very nice apartment. Location was perfect, very close to the beach and shops. Pool was very nice and pool bar had a great selection of food and drinks. Hotel staff were very friendly and helpful. A/C in the rooms was brilliant. Only small downside the beds were a bit uncomfortable but staff were very helpful with making your stay comfortable. These apartments were very nice and made our holiday very enjoyable. If I was to return to Palma Nova this is where I would stay again.

SeanZack Morrison

Amazing establishment! Apartments are clean and tidy and big! with most kind and generous staff. Made to feel welcome. We felt safe and secure at all times

Amy S

Amazing location at a fraction of the price of a direct beach front resort despite it still having sea views. Rooms were clean and spacious, service friendly and pool had ample beds with a good bar and snacks. Highly recommend.

Louise Martin

We have come for a week’s break in the October half term. I can see from the reviews that the hotel did really well throughout the summer, and i can believe it. The hotel is lovely, the pools are clean and well maintained if a little cold! The rooms are adequate and the staff are fantastic and work really really hard… however… the hotel is closing at the end of this week for the winter and it’s very very obvious that there has been a last minute cram for money. I feel us as holidaymakers and the staff have really been taken advantage of. There simply isn’t the room for all of us, we are crammed in like sardines, the food is completely inadequate and the variety is minimal, and the worst thing is you have to queue to receive it! I feel like this is a managements idea to make a last minute quick buck before the closure and the ones suffering are those paying and those trying to run the show on the front line. If I was to come again, and given my experience this week, I don’t think I would! But if I did I would never go all inclusive, I feel like you are given a really second rate service. There are restaurants on site that aren’t included in the all inclusive and this is where they want you spending your money so they dish up very poor quality food in the hope you do exactly that! There are also some really lovely restaurants all around serving traditional Spanish food and not just chips and pork casserole 🤢this review is no reflection on the front line staff, the receptionist, the bar staff, the restaurant staff, the cleaners and the maintenance staff as they are working there socks off. This is a poor decision from management and looking at your reviews you’ve paid the price for it…

Wendy Smith

We enjoyed our holiday and found all staff to be very friendly and helpful. Didn't meet our expectations for fully inclusive. Toilets in reception area never had toilet roll and always dirty. Couldn't use hand drier as drainage hole was blocked and water bubbling put of it which was probably where smell was coming from. Health hazard too. Not enough seats/tables as often we were unable to get a seat to watch the entertainment. Strange too that there isn't anywhere undercover. Entertainment staff were amazing and put on some great shows.

Richard Cope

2nd stay at this resort and the place has had a number of improvements made around the pool area and new loungers as the old ones were looking a bit old. Plenty of space and sun spots for people to chill out and the all exclusive package is so easy. Check in staff were super helpful but the reception can get a little busy at times when coaches arrive. Food is always good with plenty of choices although we never at any of the buffet food as were not hungry from eating at just the main meal times.

Darren Pearson

Just got back home from a week's stay and had a brilliant time! We loved it! The hotel staff were so welcoming and friendly, always really helpful too. The room and balcony was huge! We stayed in the front block in the same building as reception, and had a big spacious room with a huge balcony overlooking the pool and gardens! The all inclusive food was really tasty ( I loved the chocolate fountain night!!) And the staff on the bar were so friendly when we kept returning to get our cups filled back up! Loved the atmosphere in the bar area too when it got dark with all the fairy lights up ! The entertainment team were the best we've ever had! They were so fun, and put so much hard work into all their shows! You're in for a treat when you see their shows, and can tell they have lots of fun working together ! Cinthia even got us up singing and dancing to the kids club songs!!! The only downside was the sunbeds really - very few of them are reclining ones and most of them have just 1 fixed position unfortunately - but other than that, a brilliant hotel and a great stay! Thanks for having us Marthas - we'll definitely be back again !

Nelson Rodrigues

3-Star Review: BLUESEA Club Marthas, Mallorca My recent stay at BLUESEA Club Marthas was a mixed experience. While there were a few positives, some key issues ultimately dampened my overall enjoyment. Starting with the good points, the rooms were quite spacious and comfortable enough for a relaxing stay. However, the biggest downside was the shower water. The recycled saltwater used in the shower had an extremely unpleasant odor, which made me feel physically sick every time I had to use it. This is something that should really be addressed as it affected the entire experience. The food, unfortunately, was another area that fell short. The quality was disappointing, and the menu seemed to be the same every day, with very little variety. While the drink options were decent, the lack of creativity and quality in the food left a lot to be desired. On a more positive note, the hotel’s location was great, with easy access to nearby attractions and beaches. The two good-sized pools were also a nice feature, providing ample space to relax and enjoy the sun. One aspect that stood out was the staff. They were incredibly friendly and helpful, doing everything they could with the limited resources available to them. Their professionalism and dedication did improve the overall experience. In summary, BLUESEA Club Marthas has potential, with spacious rooms, good pools, and a great location. However, the recycled water in the showers and poor food quality significantly detracted from my stay. The staff, though, were a highlight, going above and beyond with what they had to work with. Unfortunately I don’t think I will come back.

Trevor Bateman

Apartments are a reasonable size with a small kitchen and a nice balcony looking over the pool and the beach. Our room wasn't ideal when we arrived but they were very accommodating and moved us to a better room the next day. They had a problem with the laundry so the towels smelled for a couple of days but were fine after a while. No noise from the supermarket beneath the apartments. The road outside was also very quiet. The town is an easy walk and was full of restaurants and a few bars. Perfect location for a gentle holiday or a cycle touring base.

Louise G

Well designed apartments opposite beach and with private swimming pool. Fantastic location and view , near to a lot of lovely restaurants and general facilities. My only gripe would be the lack of communication from staff , a lot of unknowns (frequency of cleaning for example), staff are there most of the time but not overnight or during very early or late times (after 6pm) . I phoned them on my UK phone a couple of times but it’s an expensive way to get a simple answer. Pool was lovely and beach too no overcrowding. I had a 3 year old child and we arrived just beginning of September which appeared to disturb the general older crowd but if you’re not worried about this then no problem.

Victoria

We arrived late in the evening of May the 11th, we found our keys waiting in reception for us, the room was a nice size, very clean and cosy for 4 adults. After our first night we were chatting to Valentina who runs reception and she asked us if we would like a sea view room, we were very happy to upgrade and this came free of charge! We moved the following day, the room was at the very front of the hotel overlooking the beautiful beach of Puerto Pollensa On day 2 of being in the new room there was a torrential downpour and the balcony above flooded and found its way into our bedroom, we immediately informed Valentina who sorted everything out she was so apologetic, she arranged a new room for us again with a sea view. On our last day the manager and owner of the apartments allowed us to use our apartment until the airport pick up arrived, we were so grateful to have the room on our last day. The apartments are fab and I would recommend staying here to anyone looking for a cosy self catering apartment. Thank you Valentina you were a star

Clare lynch

We have just come back from a 10 day holiday at these apartments. Very impressed from start to finish. The major selling point is the location, over the road from the beautiful beach. We spent time at the pool and beach... Backwards and forwards all day with my two daughters. It was perfect. Pool is perfect for my 8 year old and 5 year old. It's not super dooper fancy but it was great for us. We arrived really early and the lady on reception who is english did her very best to get us in our rooms ASAP... Despite the 3pm check in. We were in our rooms by 12pm. The apartments are great. Very comfortable and air conditioning was wonderful in August. It was perfect for us 4 but would be a squeeze for any bigger families. We paid extra for a sea view apartment and it was worth it for the view. Ours was apartment 25 and it was lovely. Really had no complaints atall. If you have a car I would suggest you drive to lidl and get your food. We did not have a car and had to use the spa around the corner which was so expensive. We ate out most nights but had lunch in. I would recommend the beach bar over the road for a nice meal and so easy. The pizza is fab there. My girls loved it. We booked with on the beach but next time I would book direct either with travel Republic or direct to them. There was an issue with their phone number but they said they were sorting this. If you want a very fancy luxury apartment then this is not for you. But if you are a family looking for a nice relaxed holiday... Beach over road, restaurants all around and great pool... Then this is the place for you.

RBD Derwael

The appartments Bellamar are very well located. Just in front of the beach, the view from the balcony is amazing, you can watch the incredible sunrise on Pollensa Bay. The staff are very friendly and welcoming. The size is good for 2 and had everything you need. The kitchen is little but efficient. The bathroom is nice, good Italian shower. There is and hairdryer. The swimming is nice with chairs and umbrellas to relax. The location is perfect, a 15 minutes walk till all restaurants and shops in the center of peurto de pollensa and enough far yo have some quiet time. You have a couple of little supermarket for food and a couple of bars on the beach.it was out first time and wr will go back for sure, the price is very good for his location and the size of the appartment.

Jill Grant

We had a lovely stay at the Sol Cala d’Or Apartments. Pool area is lovely, very clean, plenty of beds. The rooms were very spacious and well equipped. Only complaint was that the mattress was VERY firm. Reception staff were lovely and gave us recommendations. Highly recommend, great location to beach and restaurants.

E H

Went there two weeks ago, and we had a really good experience, but few things could have been better! + : - we booked a superior apartment, which was big, bright and cosy. The bed was confortable. - swimming pool was clean, music was nice (kind of jazzy house, really chill) - staff members were really nice, super helpful. - location was perfect as well (close to the beach, in the city center) - : - no dish towel, sponge and dishwashing liquid in the kitchen, which was inconvenient for washing up. - it was mentioned that the cleaning was done every two days, but floors were never cleaned. They only made beds and changed bath towels. Although there are a few things that need to be improved, I highly recommend superior apartments in this hotel!

Julie Roscoe

Just returned from a week at Sol Cala D'Or Apartments and I can't recommend them enough. We had a 1 bed apartment overlooking the pool area. The kitchen area is small and cooking utensils are limited, but we didn't go to cook so it was fine for us. It was exceptionally clean with towels and bedding changed every other day. The pool and surrounding area was cleaned early every morning. It was difficult to get a sun lounger if you like a lie in, but we expected that from previous reviews and were up early to bag our spot.....by that I mean we actually occupied the beds and didn't just chuck a towel on to reserve them. The pool attendant does try to police people reserving beds for hours without actually using them, but it's not an easy job. Overall, we had a fabulous week, the staff were all happy and polite, the location was excellent, the sun was shining and we would 100% book here again 😁

David Cunningham

Brilliant self catering apartments for families, fabulous staff and animation team. Rooms modern, bright and large compared to other places we have stayed, this was our 3rd year staying at the hotel and would not hesitate to return 👍🏻 Oh and don't forget the pool slides provided for the kids with endless fun to be had, beach also close by 5-10 minute walk.

Janet Allan

We have just returned from a week away at Sol cal d'or. Great staff, great hotel. A good location too we had a first-floor self-catering room, it was big & airy 4 friends booked b&b the rooms were small & a little dark we are all booking again for next year

Ma Aa

**Review: Seramar Hotel Luna Park* I had a very disappointing experience at Seramar Hotel Luna Park. From the moment we arrived, things started going wrong. The air conditioning in our room didn't work, which made our stay very uncomfortable, especially during the hot summer days. Despite reporting this issue multiple times, the hotel staff did nothing to resolve it and showed no willingness to accommodate us in any way. The overall attitude of the staff was unfriendly and unhelpful, which only added to our frustration. Basic customer service was severely lacking, and we felt like our concerns were completely ignored. This level of disregard for guests is unacceptable, and it made our stay far from enjoyable. I would absolutely not recommend this hotel to anyone. If you’re looking for a pleasant stay with decent service, look elsewhere. This place does not meet even the most basic standards of hospitality. Save your money and book somewhere else!

Oleh

Stayed at this hotel for 10 days. Good experience overall. The room was big and clean, well maintained and with a balcony. The room also had a work desk, which was useful for me. Overall I was very satisfied with the room. The service was also nice. I could leave my bike in a separate building free of charge. And also was allowed to keep my luggage and stay in the lobby well past the check-out time. The location is overall good. If you want to travel to the East part of the ireland or to Palma, the bus goes like a hundreed meters away from the hotel. But on the other hand most restaurants and bars are located 1.5-2 km on the West from the hotel. The food was good. I prefered the half board. What could be better about food is some variety. Each day was the same menu, I would prefer some variety. Also on some days there were fresh fruits, and on the others the fruits looked old. But overall I was satisfied and would come back to this hotel

Salv v

Great staff at the reception Fantastic size swimming pools. Great food. Great times of lunch and dinner. Everyone friendly from maintenance team to reception srltaff to lifeguard and the entertainer Great location just a great place to be for a week. No problem with the rooms. Nicely tiled and nice showers. I will be back. Thanks. Salv from the UK

Buse Aydin

This is by far the worst hotel I have ever stayed in. The noise levels were unbearable; we were woken up at 4 AM due to the constant commotion. The hotel was overrun with teenagers, making it feel more like a dormitory than a hotel. The walls are practically made of paper—you can hear everything. The management was unresponsive and the overall organization of the hotel was poor. The breakfast was a major disappointment with very few options and low quality. I strongly advise against staying here.

Ania

I visited Seramar Hotel Luna Park in Mallorca, and I have to say, for a budget option, it was pretty decent. At first, I was a bit worried because someone mentioned bugs in the room in a review, but luckily, there were none. The rooms were clean, air-conditioned, and each had a balcony. We thought we had to pay extra for the balcony, but it turned out to be included, so don’t fall for that! As for the breakfasts – unfortunately, they weren’t great. There was plenty of food, but it all tasted bland. And it wasn’t just me – everyone who was with me felt the same. I’m usually not picky about food, but this time, it just didn’t hit the mark. The pools, on the other hand, were awesome! Big, with music playing, and you could relax with a drink in hand. The atmosphere was really nice. The reception staff were also very friendly and helpful. The only downside? Instead of duvets, there were just blankets, which wasn’t super comfortable. All in all, if you’re looking for a budget-friendly place in Mallorca, Seramar Hotel Luna Park is a good option. Everything is affordable, and the island itself is amazing – great vibe, beautiful spots, and perfect weather. I’ll definitely return to Mallorca, though I’m not sure if I’d stay in this hotel again. But for a first trip, it was totally fine!

Hanna Gurdon

The hotel is nice, at the reception the lady was really kind. They give you beach towels for a 20€ deposit/each. You can change the towels even every day, and you get back the deposit when you don’t need the towels anymore and give them back. I would’ve been happy if they clean the room (just the floors) more, but after I asked them at the reception they did it, but not on their own. There’s so much sand from the beaches that you really need to swipe the floors every day I think. We had breakfast, after 2 days it was a bit boring. They tried to mix it up but not so much, ended up eating the same every day for 6 days. The room was small, the bed was comfortable and the bathroom was really nice. Overall, I think it’s a bit overpriced to the value. BUT: it’s at the beat location!!! The beaches are really close, there’s parking space but if you want to go buy bus the bus stop is 2 mins!! I’d recommend the rooms with the kitchen.

Simon Buttress

Our original hotel moved us to Flacalco. What can I say? This hotel was spotlessly clean ,staff were incredible and treated us like royals .Good breakfast and affordable drinks ,especially in happy hour . Hotel is in a great location. I just wish google would let me give 10⭐️ for the service ! Thank you very much Flacalco hopefully see you again , many thank Simon

Otishone

We've been in the hotel for a week, we were there from a TUI. The hotel have 3 buildings, breakfasts were where the reception is and I think that this is the best looking building. Our room was located in the old 3rd building. We had an apartment with a kitchen. Everything in the room was dirty from the beginning, we found even a lot of dust on the table as if it was never cleaned. On the floor there was a lot of spots of a white paint and the walls were dirty. Apartment should be cleaned 6 days a week but we actually had a cleaning only 3 tumes during our stay and it was honestly even not a cleaning. The beds were not changed even a single time, we even had to go to reception for clean towels because those were not changed as well. The best thing in the hotel is the location, it is nearby coast, center and a shop but still in quite quiet street and. The food was good, each day it was similar, but always You can get something warm, sweet or something local. Maybe rooms in newer buildings are better, but it might be a lottery.

Elizabeth Farmer

Beautiful apartment, had everything we needed. Choice of 2 pools, one got the daytime sun, one not as much. Great location, everything within walking distance

Roman Pochanin

I've stayed in this hotel for 5 nights with my girlfriend. Pros: - The lobby and pool area are beautifully designed. It was a pleasure to sit in the lobby, relax at the bar, or play pool. The bar staff were nice and helpful. - The breakfasts were satisfactory, with no complaints at all! Cons: - The rooms are not soundproof at all! We could hear everything our neighbors were doing, as well as the noise from the street. - The staff's English proficiency was quite limited, making communication difficult at times. - During our stay, there was an unfortunate incident involving some neighboring students. They were staying four people in a room meant for two and were extremely loud and disruptive at 4 am! They ran in the corridor, knocked on our door, and even jumped into the pool during closed hours. Although we complained to the night receptionist, his limited English skills hindered the resolution of the situation. The next day, the hotel didn't offer any compensation or solution, but upon our request, they agreed to move us to another room to avoid further incidents. - In our room, the refrigerator and a shelf were broken. - Additionally, the toilet seat in our room was cracked. - After we checked-out and handed over the keys to receptionist and flew back home, the manager of the hotel contacted us and told us to pay for another night because he was not aware that we checked out. He said that our personal belongings were still in the room. After a brief conversation, it turned out that he was checking the wrong room. If you value peace and quiet during your stay, I would recommend looking for another hotel.

Lauren street

What a stay! every element of this hotel was amazing. The sea view apartment was spacious and the views are INCREDIBLE. The pool and bar area is so relaxing, the food is great too! The staff at HSM are friendly, welcoming and a delight! Special mention for Vladimir who is absolutely lovely. Nothing bad to say about this hotel at all! fantastic and made our holiday just that little bit extra special.

Niels Witvrouwen

We had a fantastic stay at this hotel! The location is perfect—within walking distance to the sea, restaurants, and shops, yet tucked away enough to be quiet and relaxing. The rooms were clean, comfortable, and well-equipped with everything we needed. The staff was incredibly friendly and attentive, making us feel welcome from the moment we arrived. We highly recommend this hotel to anyone looking for a convenient and comfortable place to stay!

Greyman 2024

Fantastic views, lovely rooms but the downside of the lovely views is the location of the hotel is at the top of a steep hill which can be problematic if you have walking issues. But impeccably clean with a boutique feel.

Jay Bennett Restoration

Just got back from here (Sept 2024) and it is a very good hotel considering the money paid. THE GOOD: • A mostly quiet relaxing atmosphere with a mixture of couples, families, and small groups of friends. • Amazing view of the sea and beach from the balcony or pool area • Food and drink served all day until 7pm (food was very nice and not too expensive) • Pool isn't huge but it does have a 2 metre deep end so it is ideal for adults wanting to swim some lengths • Every single member of staff was extremely helpful and friendly, particularly on reception. • Rooms were a good size with a huge walk in shower that worked very well, a spacious fridge, small freezer, microwave, toaster, kettle, 3 single beds that can be adjusted or moved around, aircon, and a hair dryer. Iron was an extra €4 for the week. • The rooms were cleaned 5 out of 6 days. Didn't need to ask for anything. • Loads of supermarkets nearby • Nearest bar was a nice quiet English pub called Sue's Place, less than 2 mins walk away. Shows the sports and €3.50 a pint or €6 for cocktails. • Location - despite it being on top of a hill, you are practically in between the magaluf strip and Palma nova. I would highly recommend heading towards Palma Nova if you want a quiet experience. It's literally the same bars and restaurants with no young groups and it also has a beach. THE BAD: • There seems to be a bit of an ant problem. On our balcony and in certain areas of the pool area there were ants everywhere. Would it kill to put some poison down? • This hotel is at the top of a very steep hill. The beach is only a 5 mins walk but trust me do NOT stay here if you are disabled. ------------------------------ These are my only petty complaints and the only reason I cannot leave a 5 star review. I would return here. The hotels opposite and next door are 4 star where your expectations would probably be higher. For a 3 star hotel this one really did exceed my expectations and overall we had a lovely time.

Joe Hawkins

I can only say wow! We just got here about an hour ago. We were greeted by Monika. She has to be one of the nicest people I have meet. So friendly and open arms. We went all out and got the suite. Just for our first hour or so here we are completely overwhelmed. They will bring you breakfast to your room everyday. Definitely wasn't expecting that! We will be here for 8 days. If it keeps going like the first 2 hours then we probably won't want to leave. I will post more in the next days. So day 3..nothing negative about this hotel. We met Vladimir. Again..super friendly and nice and always smiling.The staff are so wonderful here! The manager is also very friendly and always helpful if we needed something ( Sorry I forgot her name) but thank you for recommending the coca de patata to try in Valdemossa. :-) Anyways great great great!!

Danny Kirwin

The location of the hotel is perfect being only a 5 min drive from the airport. Rooms are basic but comfortable and we had a view of the pool . Could’ve done with a small table on the balcony but this is a very minor gripe. Air con was Ok. Unfortunately we were next door to a couple who smoked all day so we could always smell it but this is outside the hotels control. Breakfast was good and varied each day albeit the Spanish don’t seem to be able to make bacon without it being 95% fat. There was even sprouts on offer on one of the days!! Used the bar a couple of times and it was about €7 euros for 2 decent sized red wines. All the staff I spoke to were friendly. The reception was always busy so be patient if you need to speak to them. I would definitely stay here again as it is one of the more reasonably priced hotels for the time of year.

James Alsop

This is a very friendly hotel that offers excellent value for money. It is a very straightforward place offering excellent food (breakfast and dinner) and sensibly priced drinks. The location is excellent and I would definitely stay there again.

Mike Watt

A reasonably-priced hotel when compared to any that are in the central city, but a good 12 minute cab ride to downtown, so plan accordingly. Perfect if you are arriving on a late flight and want to get right to the hotel. Most of the daily excursion companies include Hotel Linda when they are making their rounds and picking up people for pre-paid activities

Ósmy Kontynent

We stayed in Hotel Linda for 3 weeks and we enjoyed every day of it. Very good food in the restaurant, nice pool, Rooms are OK. The true superpower of Linda Hotel is their staff. Mr Roberto is the best of all and has a true talent for kids. Thank you very much for all your help!

Rye Serneo (Rye)

I would like to recommend this hotel to anyone visiting Palma. During my one-day stay, I found everything to be perfect. The staff members were extremely helpful especially Alberto, and the hotel's location is conveniently close to all the amenities, shops, and restaurants. The room I stayed in was decent and offered a view of the pool. While the beds could have been more comfortable, I believe that overall, this is a suitable place to stay for one or two nights.

Jenn

Great location and overall no complaints for the amount of stars it has. During hot weather it would be too hot in the rooms but in October it works fine. Could have some more vegatarian options for the buffet. Bartenders did an amazing job and provided the best cocktails. And extra thanks to the entertainment she was our highlight of the day!

Russell Haggata

A great 3 star hotel. Lots of reviews giving negative feedback We found - A very clean and spacious hotel Good selection of food and drink. Food choices change daily. Meat, vegetables, soup, fish, desserts. Help yourself to beer, wine and sangria from taps. All inclusive works well, food in restaurant or snack bar. Alcohol from pool bar or lounge bar. Ice cream are nestle brand cornetto, magnum or an ice lolly. Bars can get busy and question will form. 5 minute wait, not to bad. Entertainment is something else, basic and simple, best to roll with it!! Bars all close at 23:00 on the dot, so plan!! Pool is clean and a decent deep end, however in September the pool is not in the sun until 13:30, so it is cool. There are 2 buildings so not sure about the second building

Alexandre Samarai

Rude reception staff. Called in looking for my my old father who I was worried about as he left his phone back home. The receptionists (young and old man) were very rude on the phone. While being polite my self I was responded to by things such as - “why do you want?”, “maybe give me a name or something “ (sarcastically) and hanging up on me in the middle of the call - “no one here like this bye”. I called in the next day and the lovely lady at the reception was able to find my dad’s details and helped me. Would like to see those staff members disciplined.

Antonina

Roosters was a disaster.. couldn't sleep.  10 min away from the sea but feels like longer. I didn't like the food at all, neither at breakfast nor at dinner. Juices was terrible as well as coffee.  The pool was great, but there were too many people since the opening. The gym is so small that you can barely do anything. The room wasn't very clean even after the visit of housekeeping.  I wouldn't stay there again.

Emelie Matijacic

I recently stayed at your hotel and unfortunately, I had a rather disappointing experience. The staff lacked basic service skills and seemed uninterested in providing a welcoming or helpful environment. From check-in to check-out, I felt that customer service was not a priority. Simple requests were met with indifference, and at times, the staff were outright rude. There was no sense of hospitality or willingness to accommodate guests. I expect a certain level of service when staying at a hotel, and unfortunately, this was far below acceptable standards. The cleaning is not even worth called cleaning. This experience has left a negative impression, and I hope the hotel management takes steps to improve the service quality, especially the attitude of the staff towards guests. And the cleaning isnt even worth called cleaning Best regards,

Shell Hearne

Overall, this place is OK for a budget holiday. The food was ok, much the same each day. The bar area was ok and the staff were helpful. The problem was the rooms! Sadly, they were very outdated. The bathroom was awful. The shower cubicle was about 60cm Squared. When you stood in it, your elbows touched the sides! The doors, if you can call them doors, did not shut so the floor got soaked. The beds were awful, and the pillow and mattress were terrible. Yes, the rooms were clean, but they desperately need upgrading. I would not book here again. The sister hotel across the road looked much better and more modern, although I didn't see the actual rooms. The pool area wasn't that great either. Thank goodness we had fab weather and the beach was only a 5 minute walk away. It was a good location for the beach and amenities.

Jamie Kennedy

Great hotel, rooms very spacious. Spent most time at the bottom pool as we were there for a stag weekend. The pool bar was good and the service from all staff at the hotel was great. Only complaint from the weekend was the time it took to check in. We arrived around 4am after flight delays and it took roughly an hour to check into our 3 rooms, something which should have only took 5 minutes, but aside from that we had a great stay and wouldn't hesitate to come back.

Tabea Kradolfer

The location of the hotel is absolutely amazing - we had sea and pool view from the apartment balcony and within a two minute stroll could go swimming in the Santa Ponca Bay. We were six in one of their apartments and it worked well. The kitchen was functional with fridge, toaster and kettle. There were some missing utensils but we made do. When we first arrived, the air conditioning didn’t work properly, but we asked at the front desk and they came and fixed it. It worked very well after that. Two of us slept on the pull-out sofa bed - it had a dip in the middle which was interesting but it was nonetheless comfortable and served its purpose. The people were very friendly and we got fresh towels and toilet paper refills every day. The atmosphere was very pleasant and peaceful, making it very family friendly. I would visit again. Thank you Portofino!

Lin D

The plus point is that the hotel is close to the beach and the room has a balcony view overlooking the pool and beach. However, the beaches in this area are small and not as nice as the east side. The hotel is quite old and has an unpleasant smell as soon as you enter the room, especially the drain in the bathroom smells terrible, the drainage is poor causing water to overflow. The sofa is also old and has stains, smells. The air conditioner in the living room sounds like an excavator but cools quite quickly. The slightly scary thing is that the ceiling in the bathroom is open, we were a bit worried. Overall, this area also has many good restaurants and a grocery store right next door, everything is convenient

J

I hate to write a negative review, and its my first time doing so but I feel I have to, to WARN other visitors of the scam two receptionists did to a group of us. We stayed here for a week, there was a group of 11 of us, so we booked 2 apartments. At first everything was fine, the maids, handymen, some receptionists and most of the staff were all very friendly and helpful. On our second day, the bathroom in our room began to stink, so we emptied the bin but nothing changed. Then we noticed that the ceiling above the shower had begun to bulge. Eventually this burst and we reported it to reception who sent people up to fix it twice (as it broke again) and then a third time properly after it hit one of us on the head when it burst the third time. The smell was terrible. We hadn't had a bad experience so far aside from the fact that no one collected our towels as promised for 4 days and we had to get our own refills from reception. None of us minded and I would like to preface my warning by saying that we had, throughout our whole trip, a very friendly relationship with the receptionists and had been a very quiet, relaxed group of guests, who were mindful of the rules. The scam happened on our last day. The hotel asks for a €200 cash deposit upon arrival, so €400 for two rooms. On our last day the first room departed at 3am as they were getting earlier flights home, and they attempted to get back their deposit. The receptionist / night porter told them he could only give it to the second group as we held the ONE shared receipt they had given us upon paying at the start. They 1st group texted us saying they hadn't received the deposit and we needed to collect it for them. We were to leave at 7am. We were greeted by the receptionist, Sara who LIED to our faces and summoned the night porter, a shifty looking, dark-haired man with glasses who told us that the money had been given to the other group. We tried to give them the benefit of the doubt (hoping that there had been some miscommunication between us and the other group) but we did ask for some kind of proof. All Sara did was write me a note saying that she thought the money had been returned. They had scammed a young group who had worked hard all summer to earn that money and go on this trip. I was so gutted that the two of them would prey on a young group on the very last day of our trip and stain it with their greed. It was such a gross display of dishonesty that we truly couldn't believe it. We tried to call them and to lodge a complaint through Pierre et Vacances but have received no response. (the number for their reception doesn't work). One other thing I would say is for accommodation that markets itself as eco-friendly but doesn't even have recycling bins in the rooms or on-site is fraudulent. We had one bin in our entire 3 bedroom apartment. To sum up - PLEASE IF YOU GO HERE, BEWARE OF SARA AND THE MALE NIGHT PORTER. Make sure you collect your deposit altogether, as unfortunately, there are unpleasant and unscrupulous grown adults working there.

Marlene Klose

Nice hotel near Ballermann 6, (15 min walk) but still really quiet and relaxed neighborhood. It was the perfect compromise for a slow day and a night out in the Bierkönig and Mega Park. One negative Point was probably the breakfast. Although it offers a variety of food changing daily in some aspects, the coffee was just Nescafe instant coffee :( The staff on the other hand was super friendly, checking up on us and recommending some nice spots. Room service was great too

Veronika Franisová

Beautiful hotel, with nice rooms and the brunch/breakfast is a genius idea. The location is very good too. Will return for sure.

Sergii Myronchuk

This hotel was clean, room good size with a good size balcony. Friendly staff, the bus stop to downtown and the airport is right outside. The main thing is they have a free buffet open that goes into the lunch time and the selection is very decent. I have never seen anything like that and have no idea how they are able to carry its cost, but they do, so I guess enjoy while it lasts

Claude von Riegan

Very small but decent hotel. They don’t provide any soap/shampoo tho.

Andreea Delia

We stayed at Tent Capi in February, the hotel was quite busy despite it not being the season. The hotel lobby and staff are very friendly and welcoming and are always helpful if you need support. The breakfast was nice, some may say it was too little but for us it was a good amount. The good thing is that they offer breakfast/ brunch until 13:30 so there’s no need to stress that you will lose breakfast if you wake up too late. After 11 they also put in different variations such as burgers and pizza. Overall breakfast was nice. The location is also good, there was a bike rental/ car rental at just a 2 minute walk and the beach is literally 500m which is extremely good. There are also restaurants nearby and bus stop just a 2 minute walk. The rooms… the rooms we found were alright. Not the best not the worse. The bathroom Was clean no complains. The room was clean too but just little parts of dust gathered around the bed frame but I guess that is no problem. The bedsheets were clean too but the top covers that they cover the bed with you can tell that they are never washed and just there for design, personally it would have made the bed better if they wouldn’t have been there, regardless that is an easy fix and you can just take them off. Another thing about the bed, there are two single beds put together so in the night you will most likely wake up with the mattresses moved away from each other and possibly fall in the middle if you move. The hotel is also newly renovated so the furniture is new and maintained, and the hotel is so comfortable and modern, perfect for pictures. The pool was also very nice, we sat outside on the sun loungers, despite it not being the weather it was very nice. The gym was also very nice and there is also a washing machine if you need to wash your clothes. Overall, it was a nice stay at the hotel. Just a little things that could be tweaked.. but it was very accommodating. Thank you!

Chloe Campbell

Really enjoyed our stay . Location was excellent I've never seen such a clean hotel. Unfortunately we had sand storms but all evidence of it quickly washed away. Staff excellent. Went out of their way to help. Beds ultra comfortable Only small fault I would find is some of the rooms could do with a little TLC But definitely recommended Hopefully coming back next year

Andrej Kijonok

Main problem is rooster 🐓 screaming at 5 a.m. + spanish women don't understand that people want to sleep, so they call their friends at 2 a.m. and with maxed volume talk to them. Walls feels cotton, so you are forced to listen. + balcony could be more private, all neighbour's look on you, If you want to relax there. + our room wasn't cleared even once, there was a moment when lady came, but It wasn't right time, so we put please make our room sign later in total like for 40 hours, no result

Stephen Dalton

Lovely stay . My only complaint was I was charged 6 euros for two 25cl cardboard cups of lager when by the poolside . Won't be buying another drink from that bar ... when I can get a pint for 3.50 across the road .

Valerie fitzpatrick

The ola apartment is in a nice location for beach and walking to town. The staff at the reception desk is friendly and helpful. The noise at night due to the entertainment is unbearable. Unable to sleep early or use the balcony. Entertainment is from 9:30 pm to midnight. The air conditioning was not cool. Cooler out at night than the ac. Front desk had service check it out -still hot and humid. Floors are not cleaned. Shower floods bathroom floor. Room 2001. Bathroom shower floods bathroom floor. Stay in bldg 3 it’s farther away from loud obnoxious night entertainment

John Crinyion

Spent a week here in mid may. Couldn't fault the hotel. Rooms spotless and staff very pleasant. 5 minute walk to the nearest beach. Recommend Marley,s Bar near by for a few drinks, great atmosphere. Also Supertramps for food which is just down the road, very reasonable prices and good food

Jacqui L

This hotel is amazing! Right by the beach. The photos are the views from the balcony. Staff are lovely and so helpful. The breakfast buffet is amazing! So much choice and served freshly cooked with option of eating outside. There is a small gym here too. The pool is in a separate private area just metres away. The rooms aren't very big but big enough with bathroom. Our room had a lovely balcony and view. Fridge and safe in room too. Our coach transfers were during the night but we were still made welcome and on leaving this morning @ 2am they had continental breakfast left out for us!

Margaret Lewis

This was my first visit to the hotel, travelling with a friend. We were delighted with the location, the fantastic variety at mealtimes and the staff are always on hand to help in any way and so friendly. Great service all round. Special thanks to Gargen (?) for dealing with our problem when the transfer coach failed to pick us up. We are SO grateful. I hope to see you all again in the future. Deborah (222), Ros (314). 10-24. 09. 24.

Streetee

Just perfect! The crystal clear water beach is just a few steps away from the hotel. The staff and the food is AMAZING! That was our 1st but not the last visiting. Thank you for the whole crew you did an amazing job!!!🙏🙏😎😎

Rácz Róbert

Friendly staff, excellent restaurant. Rooms are cleaned daily (although the first 3 days the room was not cleaned even though the floor was sandy) The rooms could do with a modernisation as the furnishings and design of the rooms are very old and outdated. The choice and quality of food is excellent. The hotel is located right on the beach with many restaurants and bars. Overall I would not regret my choice if I would definitely choose this hotel again.

Caoimhe McEvoy

Decent. Clean enough. Pool leaves a bit to be desired, but you’re literally 2 minutes from the sea, so it’s not really a big deal. If you’re the type to spend a lot of time in your hotel room, this may not be the place for you. Air conditioning is outdated and doesn’t really do a lot. I feel like their bar is never open when you want it to be, but that could just be in the off season (we are here at the beginning of October). All in all- you get what you pay for. It’s in a fabulous location where there’s lots to do. So can’t complain.

Amy Shorter

The hotel was so good! The staff were lovely and the food was delicious, lots of fresh fish which was lovely. The pools were all great, nice to have a choice between busier pools with entertainment and quieter pools. The entertainment team were particularly amazing, best hotel entertainment I've ever experienced ☺️ I'll definitely be back!

Sharon Dickinson

Staff are very helpful and friendly...especially marta on reception who went above n beyond. Delicious food, we went all inclusive, was not disappointed. Great variety of food, in the restaurant selection of soft drinks, beer and wines on offer. All delish. Brilliant location...litrally a 2 minute walk to a nice restaurant area or shops if you want that, a nice sandy beach 5 mins away, and a ride on the little train to either the marina which is stunning or cala d'or town centre, again lovely to explore

Odd Lizard

Rooms very old fashioned. Took us ages to get in to the rooms because the keycard wouldn’t work . They sent out a repairman to fix it and from what I could sea he just hit the door with a hammer. Funnily enough that didn’t work. Pools were nice though.

Amy Hurst

Lovely chilled holiday!! Staff lovely and always made an effort to be extra lovely to our baby. Good fresh and delicious, all inclusive can be repetitive but each meal was delicious and couldn’t complain. Rooms lovely and clean. Pizza from Natalie’s was out of this world delicious! Thanks for a great holiday.

赵宇

The worst hotel ever I lived. Smelly room, no body wash and shampoo, broken air conditioners, even no quilt :). What a ridiculous nonsense stupid hotel. We found these problems around 10pm, and ask help from the reception. However, the reception only said ‘we can do nothing’, ‘you need to wait tomorrow, when the cleaner and the manager is available’. What is the purpose the hotel hire this reception? To keep guests away? Oh, the reception did one thing, she gave us a bottle of hand wash as the body wash and the shampoo:). What a nonsense experience. One more thing, it is definitely that they still have empty room because the hotel is still available to make new reservations, but they still refuse to change the room or give us a quilt :).

Ann Wyllie

Booked only 4 days before we arrived. Booked self catering so cheap option. We don't cater for ourselves when going self catering, we always eat out so can't comment on food, although menu looked OK. There are a couple of bars and restaurants about 5 minutes away and the main strip about 10-15. Rooms are OK. Lounge is spacious, bedroom is fine as is bathroom. If you were going to cook, there was only two rings. No oven but there was a microwave. Shower curtain was a bit mouldy on the bottom but otherwise very clean. We were here 5 days. They never made our bed and changed our towels just once - wasn't a problem. Drinks I thought were quite expensive so we stocked our fridge up from the supermarket and drunk our own. Overall, nothing really to complain about on our 5 day, cheap getaway.

Alex Goldie

The staff were very friendly and helpful, cleaning staff worked hard to keep on top of everything, any issues were quickly addressed and fixed. Room was a little on the small side as were the beds and there was a slight smell of dampness in the room. Food was fantastic, we stayed for 13 nights and 12 of our 13 dinners were ate here. Overall we had a nice time here, would have been better if the beds were a little bigger.

Tomáš Hanousek

Quite good accommodation for the price. During the off-season, it was not crowded, however you could hear the parties from other hotels/places. A kitchen with basic equipment is included so if you have a tight budget, this might be a place to go. The biggest downside of our stay was mosquitos which did not allow us to stay in the evening in the balcony or open the windows during the night.

Gaynor Rozee Rozee

What a little gem we have found. A beautiful little haven in a bustling resort. A real laid back vibe, clean and bright pool area. Pool cafe serving great quality snacks and meals by the very caring staff. Apartments have everything you need. Free air con. good sized fridge, tiny freezer, hairdryer, TV, comfortable beds. Beach about 10 mins along the canal. Local shops, bars, eroski supermarket, ( cheapest) just a street away. Clean bedding every 3 days, towels changed as and when. All in all, booking again for next year, kids heaven too, park area and pool, inside amusements and games or pool tables. Great place, what a find.

Joe Wightman

Lovely hotel, great kitchen and bar staff. Only two floors so not busy or overcrowded at the poolside. Long walk to the Port, or Old Town, but taxi was 6-10 euro's for each. Upstairs bedrooms are one-bed apartments with plenty of space, but quite dated furniture. Downstairs bedrooms are studios which looked quite cramped from the outside. Only complaint we had was the pool floor needs new tiles, as we all cut our feet quite badly playing volleyball. Otherwise, we would recommend for a good-quality, low price hotel which gives you access to the beautiful Alcudia beach.

Sarah Hill

Had a fantastic week at Apartments Habitat just chilling by the pool or lazing on the beach. Really enjoyed staying here and would recommend. * 24hr reception. Staff helpful and friendly. * apartments spacious and clean. Cleaned twice during the week we were there. * apartments well equipped for self catering needs. * close or easy to get to bars, restaurants, beach, bus stop.

James Payet

Cycling with club so in good location. I was in the small of the two bedrooms so very basic. No bedside table no bedside lamp and a small single bed that also has a pull out mattress for a second person. Maybe suitable for children but not for adults. Places was kept clean but pool remained freezing cold as late afternoon it is sheltered and windy. Wouldn't recommend for families as not much going on. Also have to go out if you want to eat as nit much good going g on at the poolside snack bar. Easy walk to shop and bar across the road and close to PP centre with loads of options. Been to PP six times and this is ok but not up to the high standards of many other apartments and hotels.

Caroline&David Williams

Noisy roundabout and poor spundproofing led to poor sleep patterns. Room was very clean and precise with a great shower and comfotable bed.

Sarah Hawkins

Myself and my family stayed at Habitat for two weeks and absolutely loved it. The staff were incredibly warm, welcoming and helpful. I got the impression the staff genuinely enjoyed working there with each other. If felt family run which I like. I have given 4 stars for the room because some of the fixtures and fittings were a little dated, and it was a bit dusty in places and the bathroom could do with a bit of TLC but other than that the beds were comfortable and we had all we needed. Sheets and towels were changed regularely. The grounds were minimalist in keeping with the aesthetic and the grass was beautiful. Like walking on a cloud. The pool was clean and nice. I gave 4 stars for the location simply because it is a bit of a walk in the heat to the beach but taxis are relatively cheap though hard to come by recently it would seem. If I were staying without my children the location would be fine as we would take a slow walk down to the town so I maybe I should give my children 4 stars for making the location seem further than it was by their moaning lol. There are two restaurants across the road and one has a pool. The food there is not the best and Habitat does only bar snacks. If Habitat did food I think it would make the hotel absolutely perfect. We would stay again Thank you for making our stay so enjoyable.

Genevieve van de L'Isle

Perfect place to stay in Port de pollenca. Loved that we were situated at the bottom for, easy for young kids. The pool was great. The place was clean. Min point is the two single beds that is uncomfortable for a couple. Also the shower curtain isn't the best as the bathroom would be flooded with water after showering. The wifi sucks if more people are using it at the same time. I liked that there was free parking, secured area. Room for your clothes and your own kitchen appliances. U can walk to the supermarket, the port and the beach.

Carl Jeffs

I was absolutely shocked at the state of the hotel when we got there . It looked OK when we got to the reception things got worse when we got to our room. It looked nothing like the photos on the website , it looked like something out of 1980s , the bedsheets had stains on them , there was mould on the shower curtain . We heard everything from the next room coz the walls were paper thin . We had to queue up on the stairs for dinner then we couldn't find a table to eat our food and we had to pay 1 euro deposit for a plastic cup . Me and my partner checked out the morning after and went to another hotel , we were so disappointed with the hotel

Oliwia Kukla

I am very satisfied with my stay. The cleanliness in the rooms and in the common areas was of the highest standard. I would especially like to emphasize the professionalism and friendliness of the receptionists, who were always ready to help and advise. Their kindness made me feel really comfortable. I hope to return here in the future

Julia

As soon as we walked into the hotel we were welcomed by friendly staff, Maria who helped us change our room to one with a balcony, so as Kamile and Ines who were very friendly and helpful at the reception. Our room was very clean when we arrived and Sofia who cleaned our room also up kept the cleanliness every day. There was a variety of food every day and it was very tasty. The dining place was also kept up to a very high and clean standard. We can’t say anything bad about the hotel or the staff, everything was perfect.

Slav Konik

For a 3 star hotel I am satisfied. Maria from the reception very nice person very helpful and always positive. The food is good and the eating time is well planned. Definitely change the beds, the mattresses were uncomfortable and it was bad to sleep. Bathroom clean staff cleaned day by day. Clean in the hotel. All inclusive not all inclusive so this is a big mistake. I understand that there are limits to make people control themselves with alcohol but the designated times to drink is weak. Everyone should have a choice when they want to have 6 drinks because it's their time. So the all inclusive is greatly exaggerated. This should be changed so that everyone has a choice of when they drink their 6 drinks for the day.

Northern Reviewer

I use to stay here many times during 2017/2018/2019 when it used to be be nice and friendly and the food was amazing. Having stayed this week, I have to say it’s really disappointing, rooms need massively renovated, and our shower was dreadful. The bed was hard and uncomfortable. The food was like slop and I won’t be staying here again. Which is a shame as it use to be a nice hotel. Location is nice and it’s about 10/15 mins walk to the beach.

guy burchard

3 weeks ago me and girlfriend stayed here and it was amazing. A relaxing little sanctuary. The layout and rooms were lovely. The entertainment and activities were varied and great and led by an amazing guy called Cuba. The staff were all around the best staff at any hotel I have stayed at 10/10. They were all so friendly and informative and nothing was too much of an ask. I was trying out speaking Spanish and they were all so patient, encouraging and helpful. The pool was relaxing and plenty of free sunloungers available. The music wasn't too loud but a nice ambience. The only negatives I have is the surrounding area is a large reservoir and especially at the beginning and end of summer the mosquitos are relentless. Also the on site bar is a bit expensive. The food was generally pretty good. If you want to relax and have a great and friendly service I would definitely recommend staying here. Just want to say a massive thank you to Rosa, Roxanna, Maria, Cuba and all the bar staff and maids for making our stay so lovely

Glenys Fitzmaurice

Loved our stay at Garden Holiday Village. Rooms are spacious and well thought out. Fridge and kettle were an added bonus. Lovely relaxing pool area and great breakfast. The staff deserve 10 out of 10. Every single one of them went out of their way to help, always with a smile. A special mention to Roxanne who helped us 'ladies' with all our plans.

Morten Klitskov

Stay 12 hours pay for 48. Cannot recommend. We had booked 7 nights from their website. Arrived late at night, the receptionist was very nice and kind. We got our room to find that it had not been cleaned for weeks. There was a pungent smell in the room, so we prioritized opening the terrace door over taking our shoes off. We were glad we didn't. There were multiple shards of broken glass on the floor and in the bathroom sink. The floor was dirty and stained. There were hair in the shower as well as in the "clean" drinking glasses. Dust everywhere. We were appalled, as were the nice receptionist, but there were no other available rooms so we got a quick clean with a broom and a promise that the cleaning team would do their best in the morning. We slept in the filthy room. Morning came and we tried the breakfast buffet, which was bland at best. Tasteless food and rotten fruit. We came back to our room to find that the cleaning lady had tidied our beds and left the floor dirtier than before with a dust bunny. Nothing else had been done. We had had enough and left the hotel without knowing where to stay for the next week. The receptionist was kind but seeing as it was a sunday, there were no manager, so we returned a day later to talk to the manager but she couldn't do anything until she had spoken to her boss. We heard back two days after leaving that they would refund 5 of our 7 days, with the reasoning that we had to be "penalized" seeing as it was a non-refundable booking. As if the poor experience and severe disruption of our vacation wasn't punishment enough.

Michelle Donovan

Beautiful hotel! Great breakfast included in the price, lovely clean rooms set in pretty gardens. Pool is lovely and big with lots of sunbeds. Good location, 10 minutes stroll to a gorgeous beach. As for the staff... brilliant! Special thanks to Roxana, Jose Luis, Alberto, Paco and mostly the entertainment manager Kuba. Love to you all, Michelle, Mark, Paul and Jan.. The Donovans xxx

paul harwood

I have just returned from the Garden Village. I can honestly say I haven’t been this relaxed in ages. When we arrived the reception staff were welcoming and helpful, as they were throughout the whole two weeks we stayed. The food we had there was of a high quality and the bar food was good quality, mentioning the bar, the staff there were really helpful engaging and couldn’t help enough, especially Paco, Alberto and Jose. The three of them always appeared to be happy to see you especially Alberto who is a natural comedian. The location was great and well placed for the beach but also for it to be quiet enough to relax. The pool and spa were kept clean, but one member of staff who stood out throughout our holiday was the entertainment manager/host called Kuba, he was funny engaging and couldn’t do enough to make sure we all had something to do, but also knew when to let you relax, a great ambassador for the resort. If I did have anything negative to say it would be the mosquitoes, there are plenty of them with voracious appetite, but so long as you made use of the local mosquito repellent then that was sufficient. We have had a lovely time all thanks to the staff and the location. Thank you everyone. Paul, Vicky, Katie, Billy, Mary and Geoff

Triston Shanahan

We went all inclusive for 10 nights. The hotel was nice and clean however the temperature of the food let it down, even fresh out of the kitchen it was always cold/ warm. The facilities provided were decent; It would of been nice to of had a kettle in the room without an extra charge. The downstairs Spa/ gym was okay, the steam room was missing an emergency alarm which was once there but been taken out of the socket, this is quite dangerous and should be fixed, the cable machine in the gym was also broken. Overall, the hotel was a nice stay and the staff were good. Lastly the location is perfect.

Sarah Taylor

My friend and I had a lovely stay here, all the staff we came in contact were lovely, food was nice drinks were a little strong but i just mixed it with some sprite, the hotel is well located to the beach and lots of shops, easy to get a bus somewhere. The indoor pool and jacuzzi was amazing my friend and I never wanted to get out.

Christopher Longbottom

Hotel in Great location although was a bit quiet. Hotel clean but pool area was never washed down. Food was rubbish luckily there is a fab takeaway at the end of the street called Honeys. Beach very close and a lovely promenade and a bonus of only been a 10 minute drive from airport.

Nikita Cambell

I wish I could give this hotel higher. Definitely more than 3 star hotel. From the moment we got there for a mini break, the hotel was beautiful , room was perfect, pool gorgeous. The whole place was immaculate. The staff could not have done more for us, even making sure we had 3am breakfast and coffee before our ridiculously early flight! They made sure our taxi was on time and we got to the airport no stress. The food was also plenty of choice throughout the stay, tasty and fresh. Could not have been more perfect and we thank you so much! Would recommend to anyone. Location was also great , near airport, bus networks and bars etc (which staff also helped with!)

Margret Smith

We’ve just got back from the Ilusion Calma & spa hotel overall the drinks were very good expect you can’t get water or juice after 12pm. The room is how you would expect a 3 star hotel to be and the bathroom is clean. However it’s not a place for 2 young girls as we did not feel safe at all multiple occasions we noticed men staring at us and on one occasion a man was taking photos of us which we reported to TUI they did nothing about it. There is no airline rep to talk to in the hotel when a situation happens and staff don’t speak the best English and it’s hard to communicate. The entertainment was not the best thought there would be more all of the songs and announcements are in Spanish so we didn’t know what was being said.

Gareth purnell

Central location. The place is clean and tidy, and the service is excellent. We stayed here in October 24 and were happily surprised by the whole place. The people working here attend to you well. The food is quite good, fully inclusive we found was a bargain. My only 2 complains are , the rooms are functional but quite small, you have to walk into the bathroom then close the door after yourself, and the breakfast were usually cold , but apart from that we could not fault it , we really enjoyed our stay and would come again.

Geraldine O'Neill

Blue Sea Cala Millor was an absolutely amazing hotel - from the minute we entered the hotel the staff were friendly and polite - I was thankful however that I was in the main block of the 4 which meant everything was within the one building. The food was always varied and suitable for anyone to chose something delicious. I had requested a corner room so I would have a ' bigger' range of views from the balcony and being on the sixth floor this certainly didn't disappoint - the views into the mountains and the views over the sea were stunning. Our room was quite spacious although the bathroom was quite compact in design which would perhaps not be suitable for everyone but we navigated quite well. The Blue Sea is a very accessible hotel and there were many people staying with mobility issues. I liked the idea of the eco cup for the all inclusive drinks - I've never come across this in any hotel before and is a great way to reduce both waste and glass breakages/accidents!! Outside the hotel was virtually a couple of minutes to the promenade where you could purchase all your souvenirs or go for a walk on the beach or along the coast - there's lots of different bike rentals available too to go up and down the promenade which seemed great fun for kids and adults alike. Overall our experience was great and we would gladly have stayed for another week if we had afforded the time.

Helen purnell

Had a lovely break away. Nice chilled hotel. Great staff who work hard. Food a plenty. Clean and has everything we needed. Over all experience was lovely. Happy with the whole holiday .

Ladily Essence

My family and I immensely thank the staff for their warmth and support. The reception and dining staff were simply awesome, always cheerful and friendly. Thank you specially to the young lady at the reception desk who lent us electric plugs, the amiable female cleaner on the first floor of Blogue 2, and the dining staff, friendly but professional. The food was just the icing on the cake for us! Back in Ireland, I'll gladly recommend this hotel to my group of friends and work colleagues.

Wendyjbrown

Perfect location so close to the beach,pubs and shops. The rooms are lovely and clean. We stayed in Block 2 and the pool was quiet. No rushing down to put your towels down on the sun beds. The food was lovely, every meal we had was nice. Beautiful hotel and location x

Lynsay White

Unfortunately I won't be back. The hotel itself is ok and most of the staff are nice but the noise is absolutely terrible. Walls are paper thin and got woken up at 6am every morning. The balcony door also isn't sound proof and my last night I was kept awake until 3.30am from the apartment opposite partying on the roof. I came away to relax and rest but I'm leaving more exhausted than when I arrived. Food was ok and pool area nice but you really need to do something about soundproofing. Also the air conditioning was barely functioning. 😭

o

Me and my boyfriend stayed here in mid July. The hotel is absolutely fine it was a very smooth check in and check out. The food was good, however we both found the breakfast challenging as it was very german orientated food which was fine! just something we weren’t used to. And the Evening food we found to be very salty. We also didn’t have air con in our room at 35 degree temperatures so it was a bit challenging there too. The location was the best though, so close to bus stops to airport and bus stops to Palma, 5 min walk to beach and bars. It was very ideal and we had a great stay. thank you :)

Sofia Grebneva

The staff were very friendly. When we came, Spain had won the finals 2-1, if you didn't watch it please do, and there was a river of people all chanting and banging drums and there were fireworks. It was like a show for us but it was impossible to park. Eventually, I found a spot for parking. I couldn't sleep until they stopped. There is such a wide variety of choice in food and drinks. Wow! Excellent. The location is perfect as there is a beach nearby. Bellisimo. Rooms are not to large or too small. Everything is clean. There is a bath which is quite unusual as usually there isn't when I go on holiday. Perfecto!!!

Tetiana B

This is an amazing budget hotel. The staff is very pleasant and helpful. The food is delicious and room had a great view of the pool and the sea. The hotel is clean, location is amazing and the nearby beach is the best in the area.

Miljan Radovic

Terrible experience before it even started unfortunately. Booked a family vacation via Booking for this hotel. Price is, indeed, very good vs surrounding resorts, and location good. Upon booking, room overview was saying TWIN ROOM - 2 TWIN BEDS. Out of precaution, I followed up afterwards with hotel if all ok, and they said room is with 3 individual beds, so 4th person can't be accommodated even though it's a baby. We tried everything, offerred a compromise to even pay on top and keep the room, to connect beds, as baby anyway sleeps with us. They absolutely didn't want to consider for a second. They were rude, not customer friendly, and repeating the same. We escalated with Booking, they understood the situation, tried to compromise with the Hotel, but without success. Hotel was insisting that we should cancel and relocate. First time in my life that hotel basically rejects guests without any alternative, and just because of the baby. Booking colleagues shared opinion and dissapointment. Since my flight tickets were booked, my vacation is ruined. On top, beware, they have many hidden policies not visible at first. You won't be getting drinks during dinner etc. Avoid this hotel, even though price is super attractive at times.

Francesca Owens

For a 3 star hotel it is good. We did all inclusive, buffet type food never anything we didn’t like. I wouldn’t read the reviews before going and make your own judgement, some people seem to think they went to a 5 star resort when really they booked a cheap 3 star holiday. Rooms are clean and daily cleaning too. Our aircon works also! Rooftop bar has a nice view and very close to the beach. Downside is that you are limited to 6 alcohol drinks a day (3 at lunch and 3 at dinner) my indetsanding that this is law and not something the hotel has implemented. Pool is small but we can end of October and had no problems finding somewhere to sit. The bar are is small. With only about 4 tables so isn’t really anywhere to have drinks after dinner. We tended to go into the town for cocktails. It is on a hill so be prepared for this if you go to the beach/town. Also only 10 mins from airport. Staff have been lovely. For a last minute cheap all inclusive we are happy. If your looking for luxury this isn’t for you but if you want a cheap get away and happy with minor problems book away!

Kasia Koniewicz

I rate the service the highest, especially the kitchen, very nice service, everything clean and perfectly organized, very hard-working people and a well-coordinated team. The food is delicious, something different every day, there is something fresh in what I choose and constantly replenished. I am really impressed. Bravo! Room service and reception are also great! Rooms are clean as per the standard of a 3-star hotel, on the upper floors there are beautiful views, I rate the location as very good. However, there are two things that are worth working on are the elevators, very slow and without air conditioning, which is very inconvenient, there were often long queues for the elevator and we had to climb stairs to the 9th floor. And very poor air conditioning in the rooms. The overall rating is 5/5 only because of the service and food.

karen dorling

Having returned a week ago we will not be returning.....queues to hotel entrance for meals...cold evening meal...'hot plates' (said loosely) set out wrong so a lot of waiting to choose food....nowhere in compact rooms to store clothes... apart from reception staff, we found others to be unfriendly...1 female member raised her voice to one of us after asking for butter...tv in room doesn't cater for English...music channel Spanish also...as for all inclusive! 3 half pints at lunch and evening meal...sandwich (1 slice of bread) if asked for as hidden behind bar....roof top bar/pool not open until 4.30! Ran out of lager!!! Best part of our stay was the local bar outside hotel entrance...they know how to treat visitors

Bryony Large

This hotel was great for a short stay! My room was very clean, comfortable and modern. Staff were friendly and I thought the buffet had a lot of variety and options for breakfast, lunch and dinner. Location was only a 5 minute walk from the beach, and close to buses to get to and from the airport or a day trip to Palma. The rooftop bar had the most beautiful views also! The only downfall of my stay here was that my room on the third floor was opposite a kids park and bar, which meant a lot of noise up until 1am, so I would advise taking some ear plugs just in case. Also, whilst the location is great for in the daytime, as a solo female traveller I didn't feel super comfortable venturing out at nighttime as you have to walk through some dark back streets, so just something to bear in mind! Overall, the hotel was really great for the price, being all-inclusive and for a short stay!

Michael Beck

Beautiful hotel, lovely pool, food is "ok" only really ate breakfast, only get 6 all inclusive drinks a day which are wine and beer, both of which I don't drink, view from room and rooftop bar are amazing! Friendly staff! Rooms are also very clean! Location is a 5 minute walk down hill to the beach and lots of shops near by Only major issue was the sun loungers pretty much always being taken by people not actually using them and the AC isn't the most amazing, stayed in hotels before where the AC is 10/10 but this AC only really works at night, as soon as the sun was over the room in the morning it was sweltering hot at 8am! Needs updating.

John Curran

Good: comfortable beds. Decent rooms with balcony. Opening door to toilet v quiet (suits elderly kli Shower controls intuitive. Cleaned well. Reception staff helpful. Daytime pool based entertainment based on old fashioned board games good. Food in hotel should suit all but the most picky.

Gina Vieversyte

cleanliness was lacking. the corridors smelled, the carpet never seems to be cleaned. the rooms are tired and should be renovated. the food did not disappoint, but the cleanliness of the dishes and tables and utensils was lacking. the coffee and juice at breakfast is terrible. the sea is close, it is easy to reach it. the pool is small. the place is quiet

Loi Mach

We stayed here for 1 night for a layover after a late flight. Only a few minutes taxi journey from the airport (£12). Room was clean, no complimentary water though. The highlight was the breakfast buffet! Not included in our room, but was only €10pp & well worth it! It was busy as to be expected but had a huge range with fresh food available.

Gabrysia Paulo

Hotel in a great location, a few steps to the beach. Clean, quiet. What surprised me most was the food served for dinner, which was much better than in nearby pubs. A large selection of dishes, including local ones. Everything fresh and good. Drinks at the bar at better prices than on the promenade. I highly recommend this place.

Maria Aznar Serna

We reserved this hotel because we thought a 4 star hotel would be wonderful for our last day in Mallorca. The pool closes at 7 pm, which is the nicest time for a swim. Breakfast was a buffet, but no quality food. Coffee tasted very bad, and the orange juice had a considerate amount of sugar. The rest was average food leaning to poorly. The hotel shut the water from 11am to 2pm the same day we stayed, there was no water deposit to supply the clients. Air conditioning was not adjustable. In my opinion, it was not a good hotel and I won't return again.

Jo Bealey

Can’t really fault this place too much. My only criticism, and it really is a small one, is that the floors never really felt like they’d been properly cleaned throughout our stay. Even returning after a day at the pool when the room had been cleaned there seemed to be sand everywhere. I appreciate it’s difficult to get rid of it all though! Evening entertainment was somewhat underwhelming and the atmosphere matched that sadly, but we chose to go out and about most evenings so it wasn’t really a problem for us. Hotel food was very good, no complaints and the variety was great. Bar prices are very reasonable! Would definitely recommend this hotel and the location was great. Would stay again.

Moon lady78

Loved staying here. Couldn't fault anything. The location was perfect, only a 5-10 min walk from beach. 20min walk to the Port. The room was lovely. Beds comfy. Shower was great. Great view from the balcony out the front with the canal & sea view. We sat around the pool a couple of times & had a cocktail from the pool bar. Lovely staff. As we did self catering, we didn't have any food from here, so can't comment on that. I would definitely stay here again & recommend it to others.

vered zaada

Studio room, apparently they are all on ground floor. View to the street. Not what I expected. On arrival I went to the room and it was infected with ants. It was clean after. Cleanliness is ok. The room got kitchen fully equipped.

Aidan Ahern

Beautiful food. Lots of deck chairs by the pool. Activities every day. 5 minutes from the fantastic beach. Rooms are spotless. TV didn't work for the 10 days we were their which was a major downfall. Staff are so polite and helpfull

andra deaconu

We have spend our holidays at this hotel during 28.06-08.07.2024. Rooms are ok, cleaning is more than ok, the complex is very quiet and clean. Reception staff are friendly and helpful. However, especially if you get up early, I don’t recommend this hotel. Breakfast starts at 8 o’clock. Although they open up earlier, you are not allowed to get a coffee before 8 o’clock sharp and some of the restaurant staff is very rude, yelling it is not open, even if you want just a coffee from the coffee machine 5 minutes before restaurants opens for guests. It is unacceptable for an all inclusive hotel not to be allowed or have the possibility to get a coffee or water before 8 o’ clock. Moreover, food choice is very limited, breakfast is completely repetitive every day, lunch is very poor and you don’t have many choices. Too many hamburgers, hotdogs, pizza and fast food during meals. The only good thing was fresh fish available at lunch and dinner.

Zhiqi KANG

room is a bit small. A bit of old-school, feel like a hotel from the last century. The stay was chill, pretty quite at night, several pools at your disposal, 5-8min of walk to the beach, buffet with pretty various choices. Good overall. Didn't see many young generations in this hotel though

Carole Wilson

We are here at present 23rd Sept- 4th Oct This hotel never fails to impress us! Staff are so friendly. Food tasty with excellent choice. Room overlooking lake.. On the banks of a lake and sea and Playa Muro a 6-8min walk away. The sea is is so shallow and safe. Can walk out far and only up to your thighs. Weather in UK is so awful. Book a last minute trip here. You won't regret it.

Andrei L.

Great experience overall. Rooms were clean and cleaned everyday. Food was tasty and you have enough variety everyday. The location offers good entertainment at the hotel. It is close to beach, 5 minutes walk. Pool water is at good temperature. Very good value for the money. Greetings to Franco! Very nice and helpful waiter!

Diana Plichta

Clean room, but small. Very nice staff. Me and my husband especially liked the entertainment 😄 The view from the window is breathtaking. This hotel is close to many shops and to the beach. The food is really tasty and fresh. Some things in the room are either weird placed or just weird 😂 (small cabinet in the closet which doesn't open much or big gap in the bathroom door). I really liked the stay in this hotel and I surely can recommend it. 😄

Ľubi K

GREAT SMALL HOTEL, DEFINITELY 5/5 Great booking condition on hotel website. We were lucky, we booked during special promotion and got unbeatable price for AI service. The food was neutral taste, but variety of seasonings was at our disposal. Clean and quiet (in the summer evening animation ended around 11pm, even in the neighbouring hotel). We really appreciated a non-smoking outside bar area. We always found free sunbeds. Just read a couple of reviews and consider your needs, e.g. bathroom door might be an issue for somebody. We spent 1 week in August here and we had no real problem with mosquitos, but you should expect some in this locality.

Anthony bangs

Our room was not the best one bed was broken and it's very basic but clean enough, pool is the size of a bathtub but they have another one on the roof which is amazing at night with a cocktail. Food was surprisingly good just no free alcohol even tho we brought a package that said it includes 3 free drinks. Location is spot on few minutes from the beach, takeaways and shops. Highly recommend getting a car as we did and then your options are endless as what to do. We drove all over the place and made the holiday even better. Majorca as a whole is fantastic and will definitely be returning in the near future.

Tadej Pučko

We werevery happy with our stay. The room was nice and clean, enough space and cleaned every day. The staff were very helpful and kind. They let me come to breakfast 15min early since we had bus to airport at 8:10. I would higly recommend renting a car from the hote. They will set you up with a car near you for the best price you can get in the whole city. The food is different every day and it is really tasty. They cook something everybody eats and somethings are from ther culture, it was a great mix. Bus stop for airport is in front of the hotel or in some destinations 100m from the hotel. 10/10 would recommend.

Mad Dog

Good location, nice pool, comfortable rooms and friendly staff. The breakfast is good, however you can't say that dinner is included but then force people to buy drinks - could not have tap water or even bring my own water to dinner (so basically you are forced to buy drinks from them). Apart from that it was a good stay.

Ray Cross

The hotel location is its best feature, about a 5 minute walk from the beach with plenty of shops and restaurants nearby. Hotel staff were friendly, and helpful but needs more of them around during dinner time. Food choice for dinner was a bit repetitive, but nice tasting and good quality. Now with desserts, i cannot stress this enough- the desserts are the best I've ever had hands down. You will eat your own body weight in cakes and pastries if you're not careful. Room wise You have to pay for a safe which is something I've never experienced before. The same goes for the TV, you have to put a deposit down on that. I didnt have a kettle nor any shower gel or shampoo etc in mine either which i would class as standard at other hotels. Rooms are quite basic, but kept clean, beds are ok. Beware if you have a room overlooking the pool it is quiet loud. People who seem to love to shout after a few too many beer's and road noise from passing cars will wake you up in the night. Of course this isnt the hotels fault though. Breakfast selection is pretty good, needs more fruit options in my opinion. with regards to the pool, the main one doesn’t get much sunlight due to the position of it. There is one on the roof which is lovely, but there's no sun beds on the roof, which is something to be mindful of. Overall this is an above average hotel, there's nothing bad, it just needs some improvements here or there. Good value for money I'd say.

Miguel Rodrigues

Clean rooms, super friendly and helpful service, great location and good breakfast/dinner. You're within walkable distance to the beach (5 mins), restaurants, bars and nightlife (5-10 mins) and you have a bus stop to Palma right in front of the hotel door. Breakfast is your standard buffet offering with some additional options. Dinner was superb with different options every night and really tasty food. Drinks are not included, but they're not too pricey. Overall a great option if you're going to Mallorca.

Mary O'Neill

This hotel is in a fantastic location to the beach, airport and bus to Palma. The food for breakfast and dinner was excellent, lots of choice and all very tasty. The cleanliness was also very good. Last but not least the staff were always pleasant and helpful. A special mention to Naiara in the bar. She is a lovely person, always obliging and great fun. An exceptional staff member. The only reason we dropped a star rating in this hotel is for the beds. They were 2 single beds together for a double and squeaked every time you moved. I found the mattress uncomfortable but the housekeeper lady gave me a topper and it was comfortable then except for the squeaky noise.

Nicole Petrak

Fantastic little hotel with a lot of charm. Came for a girls weekend with a friend and got the suite. We booked because of the two hours free daily at the neighboring spa (steam, plunge pools etc), which was very relaxing. Interiors of the hotel are new and clean, bed was very comfortable, rooms were quiet. The pool area is small but lots of good seating and serene. The location is perfect next to beach and on the edge of all the action. What really set this place apart for us was the exceptional service. The entire staff was so friendly, welcoming, helpful and humorous - they went the extra mile several times to help us have a seamless and pleasant experience. Would stay again and highly recommend!

Katarzyna Kot

The hotel is located close to a very nice promenade. Rooms are of good standard. The air conditioning works efficiently. Rooms are cleaned daily. The windows are well soundproofed, which was really helpful. The staff is helpful. The food is good, fairly varied. On the downside, there’s no option to include drinks with dinner. The waitresses were running around the dining room asking if we wanted something to drink and then bringing the card terminal – I didn’t like that at all. I would much prefer to pay extra to have access to water and tea rather than such confusion. Additionally, the water that was being sold came in reusable bottles, so I wasn’t sure about its quality.

Wariyuki

My overall rating to this hotel is good. I would recommend to my friends. Location - good. Close to beach, just one block away. Close to bus stop to town too. Room - good. Renovated with modern design and clean in general. Breakfast - great. Wide variety. Service - good. Value for money - great. Not good - no house keeping, no towel change, no room cleaning today?! I hope it’s a miss only and rarely happens. Coincidentally - there was an electricity outage and water supply too when we woke up in the morning. I was told that it’s across the entire area of the town. Hope it doesn’t happen often.

Linda Thomson

Been to this hotel twice. Nice hotel. Good location to the beach. Not a lot of things to do . We took the bus everyday to can pastilla a bit more lively. Short bus ride to Palma and to the airport. Bar staff not very accommodating. Went to get a bit ice to take to the room they wanted to charge us for it. I refused but reluctantly they gave it to me. Over all weather was great. Nice holiday.

Peter Gosling

Great short break away to the Cala Millor Garden Hotel. The hotel was spotlessly clean and the staff were all very helpful and polite. The area is good with shops within walking distance and the beach is great. Good selection of drinks and the food, although what you would expect from an all inclusive hotel is a bit repetitive, it was very nice.

Geraldine Dean

We stayed here for 2weeks and had a wonderful time .Staff are very friendly and go out of there way to help you with anything you require 😉. The entertainment team are fabulous and multi talented and love there jobs ,as all the staff at the hotel do.Food was OK sometimes needed warming up but there was a microwave to do that.They have a wonderful water station on each floor where the water is filtered and free anytime you want 😀.

jonny fairley

We've just spent 6 nights here and thoroughly enjoyed it. The food is standard all inclusive level, there is always a nice selection of cheese, bread, salad, cooked meats for lunch and dinner, the hot food is pretty standard, it's very similar lunch and dinner time. I don't get up for breakfast, so I can't comment on that. My room was clean and tidy, cleaned daily with a nice shower and a small balcony to sit on. The bed was quite comfortable, and air conditioning kept it reasonably cool. The pool area is nice with good quality metal sunbeds and chairs and plenty of parasols to give you shade if needed. One pool is walk in with a hand rail If you have mobility issues, there is a nice size pool bar to keep the drinks flowing during the day. The bar area is large and the staff keep the drinks flowing quickly, there was hardly ever a queue when I was there. There is plenty of indoor and outdoor seating to enjoy your evening. The entertainment was enjoyable, and the 2 staff who are there all day around the pool are absolutely fantastic at their job, polite friendly, and have endless energy to keep you entertained. All of the staff in the hotel were polite, friendly, very hard working, and were always happy to help. A great bunch of people. Yes, there are areas of the hotel that could do with a bit of paint or a bit of maintenance. However, this will not spoil your stay here. There are plenty of shops, restaurants, and bars a short walk from the hotel to add a bit of variety to your stay. The garden area around the pool is lovely to sit in and have a few afternoon drinks.

Jake

Overall we was happy with everything. Pool area was nice and the pool bar had everything needed. The rooms air con wasn't the best but the shower was very nice, bed comfy and refillable water on each floor was ideal. Buffet we were annoyed about, especially for the evening meal where it is supposed to be open until 21:30 but make sure you're there before 20:30 if you want any freshly cooked food as the staff start shutting up early and made to feel awkward when asking for stuff. Quite annoying. We were fortunate to have a travel voucher as we would not pay the price asked.

kam kaur

Just returned from here today, we honestly can't fault this hotel at all. From the moment we arrived we received 5 star service, all the staff from reception to food staff and cleaners all friendly and helpful. We took the bus from the airport to the hotel which was about 1.5hr journey, bus had air-con. Beautiful beach less the 10 min walk. Rooms where clean, tidy and fresh. Great air-conditioning system. Water filter systems on all floors for guests to help themselves to help reduce plastics which is a great idea. We love spanish food and enjoyed the fresh food on offer every day! Plenty of entertainment in the day and evenings too. If I had to put one suggestion (and this is me being very fussy) I would suggest a tea/coffee facility either in the rooms on on each floor. Although this is supplied downstairs throughout the day, I personally love a drink first thing :)

Al_xz

-- Room: 1. There's nothing stopping the water from the shower from flooding the bathroom floor. If you shower, be prepared to have to dry it up. 2. Lights are installed in a weird way. Different light switches work for different lights... 3. The water in the toilet kept running. We asked to get it fixed, someone came, left, and it was still not fixed. 4. This is not a complaint but more of a warning. The walls are very thin. You can clearly hear people if they are talking enough. Please respect the Hotel's rules and do not play music, it will disturb your neighbors, and it disturbed us. -- Service Room service is offered daily, and you can put a sign outside your door in order to receive it. However, if this sign is not put outside the door, and even if the door is locked, the cleaners will often enter anyway... -- Location: It's near all the city's activity, so prepare for some noise. There are many shops nearby, so you can easily go and buy essential needs. -- Kid-friendly?: There's not specifically anything that makes this kid-friendly.

Amy Clarke

Only good thing about this hotel is the location. Less than a 5 min walk to Palmanova and all the gorgeous restaurants/bars and the beach there. Other than that this place is an absolute dive. When we booked our holiday with Jet 2 this was advertised as a 4 star hotel. It is barely scraped 2 stars in my opinion. It’s probably best for young people who are looking to out on the strip in Magaluf. Other than that don’t bother booking here. Balcony door did not lock, mold on the bathroom roof and holes in the ceiling.. our actual bedroom door did not shut unless you slammed it and the door frame was practically hanging off the wall. Rooms are not cleaned beds are just made and toilet roll replaced. Staff are just unhelpful and miserable in every sense. I wouldn’t of minded these issues if we had paid £300/£400 each for our week stay, but at £650 each i expected at least some cleanliness. It is also not accessible, there is a small ramp leading into the hotel but to get down to Palmanova/the beach/strip it is a very steep hill so if you struggle walking a distance I wouldn’t recommend either.

Pawel Waleka

We have enjoyed the stay in the hotel. I cannot confirm the feedback dealing with noisy environment. It was rather quiet and comfortable. The both beaches (north and south side of the small headland) are just few minutes away. Personally I preferred the south one (many less people enjoying the sun). The hotel staff was nice and approachable. Available for any question or request showing full commitment. They help me with the dinner for our anniversary. The timing for pool could be extended little bit (as I am usually early/morning bird) - this is however not contributing to the overall feedback to any extend. Full hearted recommendations!

libby liddle-olds

Location was good so I can’t fault that however the reception staff are rude I’d explained that if left my hoodie in my room after I’d checked out and asked if I could go get it or if the cleaners had picked it up to be told there’s nothing in the room and I can’t look as there is now people in there however this was before check in?? I know if left it in there so just think this is really odd also the walls are extremely thin so you can hear everything going on in the rooms beside you and outside of the room the beds are rock hard and you’re given 1 flat pillow also the food was all tasteless wouldn’t recommended staying here at all

Волошин Володимир

This hotel is one of the worst I have ever stayed in. On the very first day of our stay, a terrible incident occurred: my girlfriend's glasses and headphones were stolen from the luggage storage. When we reported it to the staff, their reaction was simply shocking—complete indifference. No one wanted to listen to us, and we never received any help. The hotel employees acted as if nothing had happened and didn’t even try to investigate the situation or express any sympathy. Such an attitude towards guests is absolutely unacceptable, especially when it concerns the safety of their belongings. If you value your belongings and peace of mind, I strongly advise you to avoid this hotel!

Michaela

We recently stayed here, and while there were some standout features, there are a few things the hotel could improve on. The location is fantastic, with the most beautiful beach I’ve seen in Mallorca just a bit of a walk away. The city center is also wonderful, with plenty of shops, tourist spots, bars, and restaurants to explore. And for cat lovers, the area is full of cats we enjoyed feeding! There’s a large Eroski supermarket right next to the hotel, which was very convenient for getting everything we needed at regular prices. As for the apartment, it was very spacious for the price, with a comfy bed and a lovely double balcony where we enjoyed the mountain views and stargazing. The distance from the city center and beach didn’t bother us, as we liked walking. However, there were a few issues. The kitchen didn’t match the photos and was much smaller than expected, missing basic items like knives and a chopping board, which made cooking challenging. At check-in, we also had to pay an unexpected additional amount due to a supposed balance issue that wasn’t clearly explained. Some areas, like the corners of the rooms and curtains, were noticeably dirty, and we found hair on the sofa and armchairs —although the bed and bathroom were clean. The requirement to take out our own trash and clean everything before checkout to avoid a penalty was also unusual and a bit unwelcoming. All in all, I’m glad we stayed here due to the good price and ample space, but with improvements in cleanliness, kitchen essentials, and clearer communication, this place could be an even better experience.

Angelina Tsakogia

Amazing resort, everything about it is perfect! The rooms were really clean and spacious! The balcony had a view of the pool and the river nearby, which was magnificent! The location of the resort is also perfect, and the staff were really polite and willing to help with anything we asked them for!

Michael Turzynski

I stayed here 2 years ago and felt in quite a strong way, the hotel was of very poor quality; the staff were miserable, the property was shoddy, the overall upkeep was poor. We then through a long story visited this hotel again this year. Upon arriving, I was tentatively impressed until we had our room visited by the cleaners. We discover post visit, nothing has been cleaned other than new sheets and towels left on the dining chair, this was quite shocking to me so I visited the reception to formally complain. Within 10 minutes, the Head of Cleaning and General Manager of the Hotel knock on my door. They then explain there was items on the beds and floors and it is their policy they cannot touch anything since Covid. They had also tried to pass this message to me via phone and reception but I was out. They showed me videos and photos to confirm this so I didn’t believe they were lying. As an MD of a London technology company, this is the kind of service I would die for, they couldn’t have done a single thing more to show and tell me why this incident had happened. To add to this; the property is clean, the pool was amended to allow for more sun beds, the staff couldn’t do more for you…I could go on! To make the changes this hotel have made, they should be given an award, well done Ona, you have transferred me from a 1 star to a 5 star in 2 years!

Lina Zakaria

Terrible experience was unable to check in as they needed to validate the card used for booking despite they took the payment then refused to refund, thieves!!!!! it's very ridiculous procedure as we been gifted from our relative a two days stay at this location yet we were not allowed to check in because of such silly unfair and long procedures of verifying credit card especially it was written nowhere in their policies about this. They just stole the money and spoiled our vacation.

Yevheniia V.

Good hotel. Big rooms and full equipment for kitchen, cleaning. - TV doesn't work correctly. A little bit far from bus station

Ems

Upon arrival if rooms are not ready you can put your cases in a locked room and use facilities or explore. We did self catering as don't enjoy the hotel food hotels provide. Glad we did self catering although can be costly we did do one night of dinner at the hotel which was €16 an adult and the food was glum. Nothing exciting and not a lot of choice in all honesty. Nothing to be missed. Was not allowed to sit and feed my baby as I was not eating (did not like the look of anything) so went off outside the hotel. Pool is in the middle of the hotel so only has sun for a few hours per section. Opens after 10am and closes at 7pm. The children enjoyed kids club on the first day. It is only on 10am-1.30pm There is no smoking around the pool area which was refreshing although we smoke it's nice to not have smoke blown all over you and your children when trying to relax. No entertainment in the hotel. If you want to watch entertainment you have to go over the road to their sister hotel. We went for the kids "disco". They had fun. Rooms are lovely but not cleaned enough. They're not swept AT ALL. Cleaners come in every other day and even then they didn't change the sheets only when asked they did! Can't walk barefoot in the room unless you sweep yourself. Quite a few things in the kitchen to use although there is a hob there is no oven so are limited to what you cook! Staff are friendly. Young lifeguard was friendly. Other lifeguard would wonder off and then come back after leaving the pool unattended with people in. All in all would say it's a good hotel for self catering, personally wouldn't go all inclusive here. Location is good, it's close to town centre but up a slight hill. Very quiet which is a bonus. Would come again, they just need to improve on room cleanliness.

Kerry Fine

On check-in, our room had not been cleaned from prior stay. There was a used q-tip on the kitchen chair with some other trash around the room, and a used soap bar in the shower. We contacted the receptionist who came to investigate and had the room cleaned immediately for us. She also stated she would see what she could do to make this right for us. No further communication regarding what that was. On check-out, I asked and I was told that the room was cleaned daily instead of every other day to remedy this. The room was not cleaned the day before check-out so I don’t see how they cleaned every day. We didn’t stay in the hotel much during the days as we travelled around the island, but the pool itself was never open during the hours we were around (some days we left at 8am but others at 10am and pool still not open). Arrived home around 8:30pm each day and pool was also closed then. I asked about getting pool towels one day and they wanted a 10€ deposit to use towels. I have never heard of a hotel wanting to hold your money for a towel when you are a guest there. There is nightly entertainment but we did not sit for any. They all seem catered towards children.

Alan Longley

Fantastic hotel.. we've stayed here twice now. Had lovely connecting rooms, right next to the pool, spotlessly clean and tidy. Every member of staff is superb and helpful. We went all-inclusive, as before the food was excellent, plenty of choice, breakfast, lunch, snacks and dinner all exceptional. Highly recommend this hotel.

Carlos Manuel Guillen

I'm in the hotel at the moment, and I will give it a solid four stars. This could potentially change to a 5 stars when I leave. They gave me a present for my wedding anniversary which put them in good books. This hotel is a great place to bring your little kids. I left the hotel, my family and I had an amazing time in the hotel they deserved a five-star.

Sharmistha Dam

The stay was great. Foods and entertainment were top class. Really loved their hospitality. Special thanks to hotel plazamar serenity to find out my daughter's favorite cap which we forgot in our dinner table and they send it via post to our home. This shows how much they care about customers. We will definitely come back.

Tony Neary

Just got home from a 4 night stay at Ferrer Isabel. I found that everything about the hotel totally exceeded my expectations and I will definitely be returning. The pool area isn't huge but I never had an issue with sunbeds and it was refreshing to see that there was no reserving of beds. The pool lifeguard did a great job of keeping everything in order around the pool. I took bed and breakfast only as opposed to all inclusive and I found the breakfast offering to be of a very high quality. Well done to all of the team at this hotel

Coral Andrews

Fabulous hotel, really enjoyed our stay here. The rooms are clean and balcony spacious with chairs, table and a drying rack for clothes. The only thing I would change about the rooms is adding either two more singles or a double bed instead of the sofa bed for family rooms. The sofa bed was very uncomfortable and ended up having to ask for another mattress or a topper because we could feel the metal through the very thin mattress. Cleaners did a good job. All staff very friendly and hard working. Meal times get very busy and the queue gets annoying but the quality and variety of food is great for such a small hotel. Couldn't fault it at all. Animation team are great - Alex and Villő make a great duo. Sad I didn't get to participate in aqua fit, hopefully next time. I liked the location, 5/10 min walk into town along the sea front, bus stop right outside the hotel. The free taxi to Cala Millor is a great addition. Overall - fantastic and would definitely return.

Andrii Nehrych

Perfect place! A lot of English speaking personnel. Rooms are big and clean. If you choose "all inclusive" option restarting is really great, BUT quality of free drinks like cocktails are horrible. And this place is about 3 km from closest beach. But you always can use "shuttle" option so it's not a problem.

Matthew Vickers

Can’t fault this place. Great food and drink, great staff who will bend over backwards to help you out, great entertainment through the day and on a night. Just a great hotel. It’s a short walk to Cala Bona where there’s enough to see and do but the hotel offers a free mini bus to Cala Millor where there’s a bit more and a lovely beach. Will definitely be back.

amanda woodcock

Fabulous stay. Location was amazing, 5 min walk into Cala Bona. Room was lovely, very modern and clean, had everything you could need. Staff were incredibly friendly and hard working. All inclusive was fine, that's more my issues as I'm an incredibly fussy eater, but I didn't starve. would highly recommend and would return.

Alona 13

These are wonderful apartments with everything you need. The kitchen is equipped with utensils, two pans, an electric stove, and even a washing machine and a dishwasher. They left us new sponges, detergent, and laundry powder. There are two air conditioners and two TVs in the one-bedroom apartment. Each person had three towels, the bed linen was perfectly white, and the cleanliness was top-notch. The only minor issue was that the outdoor cushions on the chairs were a bit dirty. Everything else was perfect! Special thanks to the gentleman at the reception (unfortunately, I didn't catch his name) for explaining everything to us and even for the extra oil! We give it 100 stars out of 10. We'll be back again!

J V

Stayed in a studio which is very basic and tired but did see 1 bedroom apartment that was lovely. It's in a great location. Close to 2 beaches. If you want a comfortable stay choose at least a 1 bed. People at reception lovely Staff at the pool bar Tic Tac couldn't do enough.

Ollie Seddon

best place i’ve ever stayed. the room was extremely good and a good addition with AC. The pool was awesome. But most of all was the bartender at the mini bar by the pool. Genuinely one of the nicest guys i’ve ever met. He even gave us a free bottle of water on the day we were leaving. Thank you if you see this 🙏.

India McRobert

We thoroughly enjoyed our stay!! The one bedroom apartment was very clean and perfect for 3 people, the staff were super friendly and the location was great for us. Would highly recommend! :)

Kath Ehsanullah

Just come back from the Ona village in Cala Egos. Had a fabulous 2 weeks with my husband So near to everything.. We had a two bedroom villa on a self catering basis. We are hoping to book 112 villa for next year can’t wait to return 🌞🌞🌞🌞🌞🌞

chris barbour

Amazing place to stay and facilities are well kept. The pool is lovely to go into in the morning and is very easy to spend the whole day there. Customer service was amazing and a special thanks to Antonio who made the holiday better by his friendly atmosphere. 5/5 would recommend

Amalia Guzzardi

had a great experience there. we went in a group of four and stayed for 5 nights. the room was nice, but the bathroom was kind of tight (especially the sink) and they do not gave us any body wash or shampoo. the kitchen was functional but the fridge did not work great. the pool was amazing, big and very comfortable with a great social atmosphere, but the hours were kind of restricted. the breakfast was lacking tho, it was not a buffet and it was somewhat limited, but the worst thing was you could only have one drink (water included) so if you ordered a coffee you could not have water unless you payed for it. on the other hand, breakfast being open until 3 pm was very considerate. the staff was mostly very helpful, everyone at the reception was informative and gave great advice and the supermarket cashiers were very friendly. Antonio was particularly helpful during our stay, in particular during an incident with some drunk guests that he handled quickly and professionally. there was only a waiter that was not great, did not explain us how the breakfast worked on the first day, causing us to have to pay extra, and being slow and uninformed. the food was fine, and there was a good selection of dishes. having a supermarket attached to the hotel was amazing, they had mostly a large choice of alcohol and snacks. the location is very convenient, right on top of the magaluf strip so we could go to the clubs and pubs (including BCM) with a 5/15 minutes walk, and close to the magaluf and palmanova beaches, both 10/20 mins away on foot.

Анна Горкина

I recently had the pleasure of staying at the Sotavento Club Apartments, and I must say, it was a delightful experience from start to finish. The staff at the Sotavento Club Apartments were simply amazing - friendly, professional, and incredibly knowledgeable. The reception team, in particular, were great guys who went above and beyond to ensure that my stay was comfortable and enjoyable. Upon entering my room, I was pleasantly surprised by the array of amenities provided. From a hairdryer to a kettle, toaster, microwave, oven, 2 TVs, and air conditioner, the room was equipped with everything I could possibly need for a relaxing stay. The spacious layout of the room with 4 beds, a large living room, and a cozy bedroom provided ample space for me to unwind and feel at home. The housekeeping staff did an excellent job of keeping the room clean and tidy throughout my stay, ensuring that I always returned to a fresh and welcoming space. The facilities at the Sotavento Club Apartments were also top-notch. The pool was a great place to relax and soak up the sun, while the on-site restaurant and bar offered delicious food and drinks in a welcoming atmosphere. Overall, my experience at the Sotavento Club Apartments was outstanding. I highly recommend this accommodation to anyone looking for a comfortable and enjoyable stay in the area. The friendly staff, well-equipped rooms, and excellent facilities make it a top choice for travelers seeking a memorable vacation.

Abbie Lyons

my stay here was amazing i would 100% love to go back the rooms were lovely it was minutes away from everything, the hotel staff were so so lovely especially enrique the hotel manager was always making sure we were okay and if we needed anything made us feel very comfortable and happy, also lifeguard jose was lovely and always made sure we were okay and very helpful the food was lovely and so were all of the staff

Kwistý Deutschová

Nice place to stay, the only thing that I would change is opening hours of the gym and the pool. 9 am is too late for me.

David “Germi41” Germ

We wanted to have some hotel in quiet area but still kinda close to the beach and this is exactly the place we were looking for! Just 2 minutes walk to the beach, and still very calm area. Staff is really nice and helpful. Rooms are clean and just enough to have nice sleep over night. We enjoyed our stay, can definitely recommend to others.

Robertas Bajorunas

Nice host, small clean and cozy rooms with seaview. Nice and simple english breakfast. 3min to the beach and on the way there is sunbed and umbrella rent :)

C.

Clean, small and cozy hotel with lovely hosts. Quiet but very central with nice view.

Astronaut A

Great stay. Happy to say that everything is just like in the photos on their website. The place is very clean and well managed and in a calm location, jet only a hundred meaters from the lifely stret with all the stands, resturants and bars you would expect. The sandy beach is only fifty metres forward from the street. The elderly couple are very nice and helpful. Breakfast is good. Perfect place if you are looking for a calm vacation.

Angelo Galavotti

A great hotel to spend the summer in. The rooms are a bit small, and air conditioning is not included in the price (it's 5€ a day). The rooms are also very quiet. The staff is very competent, and always helped us. All in all, you get what you pay for.

Stuart Hutfield

Stayed here after having to leave our original hotel. The reception staff were lovely and welcoming. Nice hotel complex, the staff work hard to keep it clean and tidy. The kids entertainers were brilliant and definitely put a smile back on my kids' faces. Rooms are a nice size and comfortable, but the walls are really thin. No Beer/Larger or soft drinks available in the restaurant. You have to pay to use TV in room and pay for WiFi. But these are only minor things. We are extremely grateful for the hotel taking us in and rescuing our holiday. A nice hotel for families.

Chantelle Jones

Absolutely love this hotel! Been 4 times so far and coming back next year. Location is stunning, a short walk to the beach which is beautiful with a lovely coastal walk too. The rooms are clean and well kept. The only down side is the food is hit and miss especially breakfast for me but you don't starve. The staff were all lovely and efficient

William Rankin

Very clean hotel, staff are great and friendly. Food is tasty and well cooked. Most of the complaints seem to come from those who want chips, chicken nuggets and burger. The snack bar is there if you wacky that. Dinner time is late at 7 pm, so it's not ideal if you have young kids. Entertainment is aimed at families with young kids, so not ideal hotel for couples. Plenty space by the pool, good drinks, close to local shops and bars for other entertainment or meals out. You get more than what you pay for. Remember, it's a 3 star and very well priced. Enjoy your trip!

louise LIGHTFOOT

We've just come back from a 7 stay at the hotel and the only issue we had was one of the ladies on reception was rude at check in but other than that it was wonderful and for the money it was great value for money food was varied and tasted fantastic the rooms were cleaned beautifully every day and house keeping staff were so friendly and helpful, the entertainment staff went out of their way to make sure everyone was entertained and happy and having the time of their lives. The bar staff were friendly and very accommodating. The hygiene levels were 5 star totally spotless even down to the outside paths and around the pool were washed down every morning. The only thing I would say is maybe there could be some more entertainment aimed towards the adults as it was very child based so maybe some later hours adult entertainment would be great. But can't wait to stay again and we are looking to book for next year !!

Natalia Boszek

Never again!!!!! I do not recommend this hotel. The ladies at the reception, especially one with short black hair, were rude to guests. They treated guests almost like intruders, the same with the bartenders. Only the ladies who cleaned the rooms were very nice. The rooms were dingy, full of ants. The swimming pool was tragic. The hotel is absolutely not friendly to families with children. The kids' club was always closed. You have to pay extra for everything. We had a delayed flight, so we arrived at the hotel quite late. We asked the women at the reception if it was possible to get something to drink for the children, they rudely replied that there were vending machines and we should go buy some. Overall, a tragedy. We would not go there again even for free.

Buzz! Lambert

Kind staff but our room picture had a balcony and our room did not. We asked for a room with balcony but we would have to pay extra... The breakfast is 18€ extra but looked very basic and there are better offerings near by. The view from our room was the very romantic sounding "mountain view". But it was of the street and trees. Make sure you get the sea view although it costs more... Room is cleaned very well daily

Renee W

Had a good stay at the continental hotel. The view is stunning, and the rooms profit from it with how they are situated. The staff is very friendly and helpful. The bed was rather hard to my liking, but that could be personal preference. Would recommend the junior suite. Dinner and breakfast are also delicious!

Ingrid Helena Nielsen

We stayed at the bordoy continental in Valldemossa in the middle of September, and can’t recommend it enough! The staff were all super helpful, especially Lorena (I hope I got her name right…) despite being fully booked she was so kind in accommodating us when we arrived almost 5 hours before check in time and was able to get us to our room early as we were super tired from travelling from California! And she and the rest of the front desk staff as well as room service staff continued being helpful and accommodating the rest of our stay. The breakfast was lovely and the views from the balcony there were breathtaking. We would certainly stay again when we make our next trip back to Mallorca! Room was lovely and it’s only a 5-10 minute drive from the beautiful town of Deià.

Sean Mccusker

The restaurant at this hotel is fabulous. It is a 10 out of 10. The staff is so hard-working and gracious and they give full silver service and the food that we enjoyed tonight was exceptional Fabulous setting fabulous staff fabulous chef , what more can you ask ?kudos to Diana for a fabulous dinner Service.kudos to Daniel ,Mabel and Pep for top notch service ! One of our party has dietary requirements that the staff went out of their way to accommodate

Karen Gill

I just wanted to take a moment to leave a review about the service of this hotel. I had booked a room with a non-refundable policy however, we had disrupted plans that prevented us from going forward with our booking. The manager was able to sort this and offer the full refund. I appreciate the flexibility with extenuating circumstances!

Daria Desović

The hotel was amazing in every aspect. Just a few steps from the beach and with 3 swimming pools. Food was great, especially fish and seafood with so many different options. Our room was spacious and comfortable, providing us with the perfect environment for a relaxing family stay. Animators enthusiasm and energy were infectious, and they truly made the stay more enjoyable for the kids. They went above and beyond to ensure that everyone had a memorable time. Overall, we would highly recommend this hotel for a family stay!

Alison Webber

The Beverley Playa is a large clean, well presented hotel but I found it fairly disorganised in relation to the different levels of board and how people were treated. Full board and gold hat to drink from plastic mugs but paying guests got glasses. A cocktail on full board was plain but if you were paying you got fruit! The food was adequate only, there was little variety and the sauces were heavily over salted or greasy. I felt there was a lack of any decent fresh fruit and the offerings that were provided were not as fresh as I would have hoped. The most disappointing was that, in a hot country, there were no water fountains or stations where you could obtain fresh drinking water, all water had to be purchased. I asked for a kettle in my room which cost me €14 and a €10 deposit - which to me seems extremely excessive. The nights we were in the disco room we were not allowed to take in drinks or water so had to buy bottled water at an over priced rate but I am not sure if it was a hotel rule or our group had hired the bar so they were applying the restrictions, either way there was no air conditioning in a room with no windows so we needed hydration! I used the gym a couple of times and though there was equipment one of the running machines was broken and the towels were not replenished so not always available. Despite signs clearly stating that you couldn’t reserve beds with towels this didn’t appear to be supported so you have to search to find a free bed or lug the about into the sun. The dining room seemed to always be lacking cutlery and rarely had a dessert spoon. There were multiple locations for the crockery but again you had to search to find the one item you needed whether you were early or later to eat. We upgraded to full board for our first 2 nights as we knew we would be having drinks but with the quality of the food we chose to stay on half board for the remaining 6 days hence we noticed a clear difference of how we were treated on full board vs being bypassed when on half board - even the animation team looking for participants in their ‘fun’ games walk past and would rather have 2 people play than include someone on half board! All in all we had a fun time as we were on a dancing holiday with a large group.

L M

We just got back from a mini break, the hotel it self was super clean. rooms are all single beds, rooms in need of a refurbishing. We came in all inclusive…no welcome water or little extras on arrival. Not kettle etc in rooms. All inclusive was not great, no where to make your own drink, no water stations available unless asked at the bar , so Had to buy bottled water @ £3. The food…breakfast was ok. Lunch and dinner was the same repetitive awful food! Cutlery wasn’t readily available, fruit flies all round the fresh juice machine. The pool was lovely but cold, sun loungers available, but most of the pool is shaded, very limited sunbathing. Pool bar is not included. Entertainment staff worked hard. Staff were lovely , young man on check in was very welcoming. And view sea side was beautiful as long as you don’t mind heights.

Agata Mikolajova

I stayed in this hotel 3rd time with all inclusive option. The quality of food and customer care experience got worse. Myself and few other people got sick for 2 days from the food at the hotel. I had ants in my room and they were everywhere - in the bathroom, in wardrobe and even in my bed. Staff in the restaurant wasnt nice and friendly. The only friendly staff was in the pool bar.

Jake Furby

Stayed here for a week and was very nice. Pool nice and cool and plenty of sunbeds around it. The little bar bit by the pool where you can help yourself for food was good. The restaurant could’ve had chips every night which would’ve made it better, and sometimes hard to find things as they are scattered about. Staff on reception friendly and easy to talk to. Would definitely go back.

Edward Bexon

Brilliant Apartment/Hotel! Stopped here with a couple of friends and booked 2 apparents between us. Apartments were clean, well maintained and the location was brilliant! Breakfast was pretty basic, but it was nice and definitely hit the spot after a few drinks the night before. Staff at the hotel were excellent! Very friendly, polite and helpful. Really can't say anything negative about the hotel. Definitely will be returning!

Ricky Crean

This was our first time staying here, we needed a family-friendly hotel that catered for 5 people. This was no problem, lots of room in the apartment. Breakfast had a great selection, staff were friendly and the nightly entertainment was BRILLIANT. We have booked to come back, and can't wait.

Rachel Shadbolt

Can't recommend this place enough! Just back from a week's stay and it was brilliant! Plenty of sunbeds around the pool, incredibly clean and lots of food choices. One side of the pool is the perfect depth for younger children then under the bridge to the deeper area. The service was incredible, really helpful staff. Location is great too for exploring the beach and local shops/restaurants. Close distance to the pirate show too which is definitely worth a watch. Overall, this hotel exceeded all expectations and was a perfect family holiday. Thank you!

dmytro lapin

The hotel is located in a very good location near the sea about 200 m. Comfortable hotel rooms, cleaned every day, the hotel is clean and pleasant. During my week of stay, I never had a problem with parking near the hotel; there were always spaces. Excellent courtyard in the hotel with a large swimming pool and many other activities especially for children. Always friendly and cheerful staff ready to help. Excellent and tasty food. The only thing, in my opinion, it would be nice if slippers were provided in the room, for use strictly in the room. Overall, I really enjoyed my stay at this hotel, just like Mallorca itself. Thank you

Alan Boardman

We stayed in a lovely ground floor apartment which was so handy because there was no need to keep climbing stairs for toilets etc. Our three families used our apartment during pool time for toilets, drinks, storage etc.

Lisa

The staff are amazing. All lovely, smiling, helpful. The lady receptionist is especially talented; speaking many languages, professional, and charming. The buffet varied every day. We had breakfast and dinner. Some delicious dishes! Quiet while we were there, lots of comfortable sun beds, roof terrace is beautiful, and nice pool downstairs. We had a great room, balcony overlooking the street with side sea view, had sun in the morning which was brilliant! Coffee machine in room, great shower, comfy beds. Should be a four ⭐ ⭐ ⭐ ⭐ hotel! Thank you for a wonderful stay!!

Andy W.

Beds terribly soft ...Two days and two horrible nights. Changing the room didn't help that much ...the rooms are below mediocre with the toilet right within the room ...so you basically take a dump right to your bed ...better have a very good relationship...the beds are below anything I slept in ever ..I travel a lot on the island and sometimes end up with 5 hotels ore more... breakfast was...like in any other hotel..nothing to talk about..orange juice was out first day...a disappointment...I dont even know where they take the Boutique Hotel claim from..I will never book there again and if you have a problem with soft, old beds ..dont get lurred in by location or the interior frot of house..it not worth your money.

Aoife B

Normally I like to venture out and have lunch or dinner elsewhere...but oh.my.god! The food is exquisite! Do yourself a favour and get the goats cheese salad or chicken ceasar 🙌🌟🙌

georgina bendelow

Would recommend this hotel . The hotel is small but lovely and clean . The staff are all lovely so helpful

ShoJordz

Stayed 10 nights at this hotel , the location is the best attribute about this hotel but there are better . The rooms have a mini fridge which is good , could do with updating but they do the job .There is a bad sewage smell that lingers when the windows is opened. You will hear an air vent that literally makes loud banging sound quite regularly that makes you jump . There is also ants everywhere . Cleaners will be slamming doors and dragging beds as they’re cleaning at 5 am which makes it impossible to get a good sleep or have a lie in .The reception / staff do the very least to help you . Night receptionist refused to assist me and book a taxi for me (as I speak no Spanish ) when I was out which resulted in me being stranded for the night , overall I felt a lack of care or responsibility to a quest in a foreign country . Would never in a million years stay here again .

Pedro Antunes

Pros: Nice small hotel for a family holiday. The people at the hotel are super nice and friendly, the animation is cool for the kids. The rooms, despite being a outdated, are comfortable. There is only one pool but it is ok for the size of the hotel. The food is good although there is not a big variety. In any case you always find something to eat. Hotel is walking distance from beach. Cons: I made a late reservation for our family holiday, in the hurry I made a mistake and booked one night more than I needed. I have tried to contact the central booking service to see if they could allow me to leave the hotel one day earlier, and I had no reply to my query. When I got to the hotel I asked again and this time the central service told me that the cancellation policy allow changes up to 10 days before the start of the stay. Problem: my booking was done less than 10 days before the starting date, meaning if we do any mistake we will lose at least one night of penalty. I found the service from the customer service very poor and I am sorry that it ended up affecting the first days of our stay. At the end we left the hotel one day earlier.

Carol Harper

What an absolutely lovely family hotel. Rooms were spotless as was the rest of the hotel. Food was really good and restaurant staff were brilliant a real credit to the hotel. The animation team was great the little ones loved it with something different every night. Couldn't recommend this hotel enough.

Trevor Walsh

We stayed here for a week. This is an excellently run small hotel. The hotel is somewhat dated, and the rooms could use some modernising. What it lacks in modern ascetic more than makes up for it in cleanliness. The food is fine. It's not amazing, but there is something to suit everyone. The biggest selling feature was the staff. Incrediblely friendly l, from the reception to the dinning staff, the entertainment crew and animation team are great. It's a perfect family hotel. The location is ideal also. Close enough to the beach to walk.

andy peter

Value for money, clean rooms, family friendly, nice food, lots of activities and entertainments. Most of the staff speaks 5, 6 languages, welcoming and helpful. Animation team is amazing, definately making the difference. We had a great time. Thank you team !

Ира Мыхалюк

in principle, I am satisfied with the hotel. But one nuance with the hotel's armor was very disappointing! Our room was booked from 16.08, but in fact we checked in on 17.08 at about 4 o'clock in the morning, that is, the first whole day we were not in the room and the hotel, of course. Departure on 21.08 at 6:00 a.m., that is, again the whole day was wasted. Also, for cancellations, we pay for one night's stay, but we don't stay there that night. I think we overpaid for 4 FULL days. It is necessary to change the policy of changing reservations and reservations in general. So that people pay based on the fact of accommodation and stay in the hotel. It is not fair to customers to charge for days when they are not in the hotel at all. In other countries, there are such hotels where you can cancel your reservation free of charge for the day of check-in/check-out, and you pay for the actual stay. I would like to recommend the hotel, but I feel cheated out of a lot of money.

Sally Smith

We were looking forward to our stay at Alcudia Petit but unfortunately we were quite disappointed - it didn't ruin our holiday by any means, but we were hoping for a small, boutique hotel experience but there were some things that simply weren't good enough when you've paid a large amount of money to stay somewhere for a week. Pros - Great location - Really great breakfast buffet, lots of choices & lovely & fresh - Daily cleaning service reliable & good (although the room wasn't super clean on arrival & there was glass on the floor from the broken door both on arrival & the eventual repair work) Cons - We were "upgraded" to the family room at Can Vent Hotel round the corner and, although the room seemed impressive on first entry (pretty large across 2 floors, an exposed brick wall above the bed, jacuzzi bath tub etc), we soon spotted some issues. The room wasn't as clean as I would have liked (there was a used pantyliner in the bin!), it also lacked the little extras you would expect as standard e.g. hand soap. However, we decided to put these things to one side as we had to formally complain about the toilet seat being broken & also some smashed glass at the bottom of the toilet cubicle sliding door. The glass was really quite dangerous & would have caused serious damage to a foot if caught underneath it. Glass was hanging off where it had smashed with jagged edges. It also meant we couldn't close the toilet door. With the layout of the room & the toilet not actually been separate to the room (only separated by the broken glass door), the toilet now basically became part of the room which was not pleasant. - Overall It felt like our upgrade was actually an overbooking issue & we were given an unready room. - The man on reception was very attentive when we mentioned these things & said a technician would come to following day. The toilet seat was fixed promptly but the glass door wasn't mended until the Wednesday (having checked in on the Friday evening) which meant we weren't able to close the toilet door for much of our time in the room. Little shards of glass had also been left all over the floor when we arrived back at our room on the Wednesday evening. The 'fix' was also to just glue a piece of safety glass into the broken gap which didn't give us much faith in the door. - A smaller comment, but definitely worth mentioning (especially if a family did actually book this room!), was that we found the downstairs area with the sofa bed to be extremely dark (there was literally one tiny, dim light on the wall!) & it was also pretty warm as there was no A/C down there. The tiled flooring on the stairs would be quite precarious with small children & the glass banister / divider at the top of the staircase was wobbly. Unfortunately we wouldn't recommend this hotel or stay here again but hope that the hotel group take note of this review as, with a bit of attention to the room, we could have had a very different experience.

Traikkk

This hotel is TERRIBLE! Shower is old. We asked if air conditioning is working on 2nd floor, they confirmed, so we switched rooms. Now we have a window but air conditioning is Not working. With 35 degrees Outside… it just the worst. We lost one whole day due to all Problems with the room. This was our holiday for 2024 and this hotel ruined it!

Tony Henshaw

Unfriendly Staff. Rooms trying to be glamorous but facilities not good. Glass walled bathrooms impractical with nowhere to put your stuff. No soap at the basin (we were told to use the shower gel). No mirror in the bathroom (except a small shaving mirror on an extension arm). No lift - so you have to drag your bags up 25 stairs. No offer to help either. Wifi is terrible. Breakfast not served until 8.30 - terrible for cyclists who want to avoid the heat.

Nard Achten

The room was quite nice, big and clean. Breakfast is across the street in a restaurant and OK quality. But in the hotel there are not really facilities, two terraces that were not really appealing or cozy. The room we had on the ground floor was noisy: you could hear people entering the front door or using the restroom in the lobby with too much detail. And the wifi sucked, but that's 'normal' in some rooms, the not so friendly staff informed us.

Jakub Olexa

The room we got was beyond bad... The pictures wont tell you that the shower is literally next to the bed and reaks chlorine. The terrace is nice but next to the airduct from the restaurant which is loud and smelly. The restroom is in a converted dresser. And when you tell the receptionist you are not happy her response is - "ok, nothing i can do". The location is great but then again there are bunch of places in the area so you better check those out first.

A E

Had the most amazing, relaxing time here. All of the staff, the cleaners, receptionists and waitresses/waiters and bar staff are very friendly, professional and lovely. Shout out to Annette and Sheryl who are the loveliest people and do a fantastic job every day! The food is very nice, they do fresh grilled food as well as buffet food although maybe they could do a little more vegetarian options. There are 2 swimming pools and lots of sun beds for all guests! And a sauna, steam room and gym! I can’t fault this hotel at all, amazing for saying it’s only 3 stars! Would highly recommend!

Kathryn Mellor

Me and my 2 best friends have had the most relaxing few days here. A big thank you to everyone who works here as they really make the hotel what it is! From the cleaners to reception and catering everyone was lovely and friendly. The food was great and good for vegetarians. The drink selection was really good and all the drinks were lovely. We all noticed how good the hotel always smelled and how clean it was. We loved how quiet it was here, just enjoying being in the sun and listening to the sea! We will be back- thank you!

Сергей Бондаренко

The property has seen better days. The rooms are tired and need refurbishment, but clean enough. Should say that the beds are good, I was expecting them to be much worse. Although, the pillows are odly long and narrow and the filling is awfully synthetic. While staying here, I missed my home pillow greatly. If you get a standard room, the view is uninspiring. Also, the rooms have a safe a safe box, but it comes as payed service — they ask for €4,5 per day for the safe box. All this, while stating that the management bears no responsibility for any valuebal things left unattended in the room. This is unacceptable in my book. The service is a mixed bag. Some staff are friendly and genuinely want to help you, while the other act as if the guests are a nuisance in their lives. The breakfast is decent. Nothing spectacular, but the variety and quality is quite good for a 3-star hotel. We had breakfast only, so can't say anything about lunch and dinner. Almost all the staff in the hotel (and most everywhere in Majorca for that matter) speak decent English, so basic communication is not a problem.

Gloria Polinori

I stayed in this adult only hotel with my husband in mid-May. I would go back immediately, spectacular view, with large space overlooking the sea for breakfast but also lunch and dinner if desired. Worth a stay just for the view alone. There are 3 swimming pools, 2 huge and 1 small, with lifeguard and lots of sunbeds, also on the rocks overlooking the sea so if you want you can sunbathe there too, and a beautiful garden, all very well looked after. Ah, the hotel on the top floor has a Spa and gym, never used, I was too busy with the buffet on the ground floor, but it's there! I recommend the massages,it can be booked at reception. We had the all-inclusive formula, and it was really difficult to resist the buffet offering. Luckily there was also a lot of fruits and vegetables, so I had a lot of healthy foods as well as local delicacies, such as sobresata, cured meats, cheeses, paella etc etc... and my husband who is vegetarian was very satisfied. The staff is very kind and prepared, everyone, from the director, the receptionist, the maids,the restaurant and bar staff. They listen to you and make sure to give you a fantastic experience,most of the staff are multilingual. Cleanliness everywhere, rooms, restaurant, hall, terrace and bathrooms. The hotel offers musical entertainment, which is supe rb.

Jacqueline England

We have just returned from a week in this wonderful hotel. The service from start to finish was exemplary. Special thanks to Miguel on reception, Lara and Anett in the lounge bar. whilst i name these three in particular, the whole staff were amazing. Thank you for making our week so relaxing. We will definitely be returning.

Paul Smith

Second time at Nova, staff excellent, hurt my back when the seat in shower slipped away from me. No accident book to report issue. When I found out there was night time entertainment and you confirmed this it was to cancel my holiday.

Richard Metcalfe

Excellent hotel, very clean, spacious, enough sunbeds and polite staff. Great weather Mid June. Safe available, Aircon fine, basic but adequate room, comfy beds peaceful sleep and sea view. Wouldn't hesitate to come back.

ryan glass

Great experience from the staff. The lifeguards, (didn't catch all there names) helped our family with young kids by the kiddy pool all the time. The kids club was great so friendly. The bar/restaurant workers where great ( they deserve a pay rise ) staff at reception very accommodating and very quick to act. Only 4 stars because i think maybe it needs an update in the rooms.

Tracey Stringer

rooms equipped with adequate utensils and spacious(1 bedroom apartment). communal areas clean and comfortable but rooms could be cleaned a lot better. all the staff we dealt with were friendly and helpful(apart from tui rep). altogether we had a lovely 3 week stay and would recommend. Aldi just a short stroll from apartments.

Danielle Jones

Bit of a long post coming. We stayed from the 10 - 20th June 2024, 1st time staying in this hotel. We're a family of four with two daughters aged 8 and 11 years old. Firstly I'd like to say the hotel was rated as 3 stars though I would say it's 4 star. For the reasons being our one bedroom apartment was spacious, equipped with a stove, toaster, kettle, fridge and enough kitchen utensils for us. The hotel cleaners were all friendly and kept the rooms to a high standard. We had fresh towels every day, one cleaner even told us not to worry about emptying our bin that she would do that, bins done every morning. Bathrooms were restocked regularly, beds were always fixed and made, clean sheets were left for us. The hotel itself was kept very clean along with the pool bar and pool. The hotel staff and life guards were all very friendly and helpful. Special mention to Martina, the games coordinator, she was brilliant with adults and kids. Alot of activities happening for both and the older gentleman who is a lifeguard, I apologise I never got his name. He joked and laughed around with kids on a number of occasions while also being firm but fair with pool rules. The hotels pool bar is very reasonable and the food was great, the staff friendly. They even stayed open to 11pm to accommodate the euros starting and brought out 2 large flatscreen tvs for the match's to be watched. The hotel itself is in a great loaction, surrounded with shops, bars, restaurants, the beach all within walking distance of the hotel. Funtasia mini golf and katmandu are also within walking distance, no more than 15mins and the western water park is a 5min drive in a taxi from the hotel and it was less than €7 for it. The downside to our holiday was unfortunately the volume of young adult groups that also used the hotel as a base as the hotel is also within walking distance to magaluf. We didn't have 1 night that we weren't woke up with the young people staying on our floor. There were 4 different groups of them, 3 groups of young girls and one group of young boys. The groups where anywhere from 4 people to 8 people. It ranged from 11pm to 6am every night of loud music blaring, doors slamming, door bells constantly being rang when they went from room to room or because they didnt have a key to get in and the people they were rooming with were already in a drunken sleep, wrapping doors and running away for which I'm sure was ment to be a laugh and a joke but after the 3rd go at 4 and 5am I started to see the joke less, running up and down the corridors shouting and screaming and on two occasions for us there was two loud and rowdy arguments among friendship groups when they had had a bit too much to drink. Reception did tell us to ring down straight away and they would have security come up, which we ended up doing a few times when things got too loud and out of hand because my children ultimately got a bit frightened with the commotion but if I'm honest even with as willing as the receptionists and security guard was to help resolve the situations it became tedious to be woke up every night. Sometimes for hours at a time until it got back undercontrol as there is only one security guard for the whole hotel. To have to phone down still 5 days in was tedious and this was after we even tried to speak with our neighbours ourselves nicely and ask would they be a bit more mindful coming in as we had young children rather than phone reception straight away. The hotel was advertised to us as a family hotel but I think if they're going to accommodate young adults there to party aswell they need to atleast hirer more security and become a bit more stricter with their noise policy or families will definitely find somewhere else to stay. Which is a pity because it is a great hotel for families otherwise. Although I fully understand it's everyone's holiday that is there and everyone wants to enjoy themselves, I could absolutley look past being woke up hearing the younger crowd coming in from their nights out if that's all the noise was but unfortunately it wasn't.

Gareth Woodhouse (The G Man)

Arrived in the early hours after flight delays and the receptionist was more than happy to arrange some food despite the restaurant being closed. We found the room to be basic but clean and presentable. The bathtub was quite stained but okay for showering. The buffet style restaurant was good, with nice food selection and well staffed. Tables were quickly cleaned and ready for next diners given the high volume of guests. The pool area and bar were nice, but quite crowded at times. Very happy with all inclusive drinks available and snack bar was handy for a mid afternoon nibble. Only a 10 minute stroll to resort centre, where more bars, restaurants and gift shops can be found. Also a very nice cliff top stroll discovered just meters from the hotel. Evening entertainment was the usual thing of cover artists, but livened things up nicely. We were unable to get a late checkout as the room was needed for new guests, so vacated room at 12pm, but we were able to extend our all inclusive wristbands until our transfer in the late afternoon for only €20 each. Worth it to enable lunch and free drinks. Would recommend.

Mark Fisher

Book a week all inclusive at this hotel and had a nice week. Rooms are clean and tidy although a little tired, maid came every day and towels where changed once in our weeks stay. Food was as you would expect in an all inclusive and there was a good selection although sometimes a little colder than we would of like, not sure if the heat units keep ot hot for long enough. There was different world foods each day in the evenings and always chips and pizza. We ate out two evenings for something a bit better but that's what we do when away anyway. Entertainment was okay and nothing out of this world and again what you'd expect from an all inclusive hotel, there was only one bar and the service was good and they worked hard. Disappointing for us was that there was no outside area in the bar area that was no smoking which did spoil our evenings entertainment as you couldn't get away anywhere from smoke or tapes. Location is only a short walk to local bars and shops as well as the beach which was easy enough to find across the road down a path and steps, be prepared for the uphill return 😉. There is also a nice coastal walk too but not lite at night. Would we go again.....properly not, but we like trying different locations.

kelly preen

Staff are super nice and helpful. The food is really good for a 3 star hotel, lots of choices. Loads of Salad, cold meats and ham with fresh bread. Always some kind of paella dish available at night and lunch, followed by a freshly cooked station and loads more food stations and always a meat with chips and gravy for those fussy ones. Breakfast again loads of variety Pastries, cereals, meats and fruit galore. Cooked stations again plenty of choice but obviously some of it's not going to be the same as you get in the UK. Themed nights are good with some unusual stuff I'd advise everyone to try with the Spanish night being by far the best. Hotel and rooms are a little dated but everything's kept clean and tidy with a full team out every morning. Only thing I would complain about is the pool not opening until 10 and closing at 6 but I don't know if this is longer in the summer months. All in all excellent!!!

Gavin Hardman

This is our 3rd time at this hotel. You can't beat it for the price. Good food - mexican night is really good! The staff are all friendly, the rooms are clean and plenty of room in them, all the hotel areas are nice and clean, pool area and gardens are all nice and well maintained. The day activities are good and the evening entertainment is varied and a good time guaranteed. We've booked to go again in 2025!!

Aidan O'Neill

The hotel staff are brilliant, helpful and courteous. A credit to the hotel. A wide choice of food to suit all pallets. Nightly entertainment and daytime walks on the coastal path. An excellent location if you want to shop or visit the locality. A really enjoyable holiday. Thank you.

Ste Clarke

This is a 3 star hotel and it's exactly what you get. It's a good standard hotel! Staff are friendly and helpful. The food is alright not great not awful just alright. If you're all inclusive the drinks are good and plenty of variety. the rooms are outdated but they're only for sleeping and washing so no complaints! Location is great if you want a beach holiday and to buy your normal trinkets. The area itself is beautiful. * If having a gym sways you be aware it's a multi gym with some dumbbells and cardio machines * it's not great * Sauna room is nice! All in all awesome little place would recommend.

Sophie Jackson

We returned from our visit a week ago and still miss the hotel! Staff were very helpful and friendly! Our daughter absolutely loved the entertainment lady who did mini discos on a night, she also took us to the market on the Friday and it was a lovely walk out! The meals were anmazing (breakfast pancakes were my favourite!) and always had a wide variety to choose from, we loved the fruit displays too, the snack bar was great throughout the day too! As for past reviews saying the rooms are “dated” we think they were fine, plenty storage space with comfortable beds, towels when needed and a great view from the balcony! Travel cot was also provided although our daughter refused to use it 🙈 the outdoor pool was great but the indoor pool with sauna/jacuzzi was even better! This was the best holiday for taking our daughter abroad for the first time, so close to the beach and shops, we will most definitely visit again in the future! Huge thanks to all the staff at Markus Illusion for helping make our holiday great!

Sita Carey

Stayed here with 3 kids and husband . 28th August to 2 September 2024 . We all absolutely loved it . Such friendly staff , special thanks goes to man on reception on 2nd September at 2-30/3 am . Who saved us when our transfer to airport didn’t arrive .Gave us coffee and drinks for kids . So much appreciated. The pool was great , hotel room and balcony lovely. 5 min walk to to the beach . Train to beach etc stop just outside hotel. Shops 2 mins away. Absolutely perfect location. Food was good , plenty of choices. Also burgers , sausages, chips etc provided as snacks during day . Slush machine outside plus milkshake machine which kids loved. If I had to pick an inconvenience I’d say ice cream wasn’t readily available or accessible. Will definitely return Also special mention to activity’s lady , who did face painting for the children

Ants Auto

Spent a week here the staff on the reception desk are so helpful especially Aimee easy to communicate with and very knowledgeable. Food was lovely a bit on the cool side sometimes but still edible . Rooms on the whole for 3 stars were very good ,500 yards to the beach area in a stunning location, would come back ...

Richard Farley

Nice hotel staff pleasant and helpful rooms clean but dated All inclusive but had to pay extra for safe and tea making facilities Entertainment ok but not brilliant poor lady had to make do with equipment she had Food at first not brilliant cold but after a few complaints the standard came up a bit one breakfast morning stood waiting for an omelette for a bit but no one came from kitchen so gave up and found something else to eat pool area great though a few broken tiles around and outside shower flooded by pool All in all a good holiday

Bernardine Loudon

Just back from Blue Sea Gran Playa and we had a great time for the money we paid. The hotel was bright, clean and welcoming. Staff were friendly and we had fun with the entertainment boys Food was good and varied no complaints from us Pools were good and service at the pool bar was quick. Rooms were clean and bright and we landed lucky with room 509 as we could see the sea from our balcony. Mattress on bed was really comfortable so had good sleeps Hotel was a couple minutes from a gorgeous beach and plenty of shops, bars and Restaurants near. Only thing we thought needed attention was the side gate from pool to street entrance had no lights at night and very uneven n broken paving which felt was an accident waiting to happen. Apart from this one issue which I’m sure management will attend too we had a fantastic break and would recommend this hotel 👍

Eve Duke-Deshield

My boys and I had a lovely stay at the hotel. I was worried they would be bored but the food, entertainment were amazing. The staff were very friendly and kept checking on guests. Kim and the lady who did aqua gym and water basketball were very helpful and nice. We will definitely be back. And oh, the refreshing cold water with fresh fruits every day at reception was the tip of the iceberg. I love that guests weren’t allowed to hog the in loungers so everyone who needed them had access. Thanks for a lovely experience xx

Steph Waters

Hotel very clean and tidy. Very helpful staff. Food is tasty and a good selection. Good entertainment in daytime and evening for adults and children. Good kids club too, my daughter had great fun. Kim and Daniel were very friendly and a good laugh, chatting to us all. Not too far from shops and beach either which is fab 😀

Jessica Martin

We’ve loved staying here, all the staff are so friendly & fast service & rooms are clean. A special thank you to lifeguard Alvaro who has just brightened up our days. Every day he went out of his way to come and chat to us, he’s been brilliant with our son. He really is the friendliest, most helpful person you could meet and we will miss him. Highly recommend the hotel.

Михаела Ника

the hotel is not bad, 3 stars fully corresponds, there are some nuances: the rooms are old, . we lived on the second floor in room 201 in the junior suite. There is mold on the ceilings in the corners, the shower is dirty, they gave us towels with holes, the pillows are terrible, and the bed is 2 joined beds that shrink in the middle of the night. The food is not bad, we had everything included and we were not hungry. the bad thing is that for breakfast there is only pork sausage, and we do not eat pork and we could not make ourselves normal sandwiches, the cheese is cheap, and margarine instead of butter. But in general, lunch and dinner were good. the worst thing in the hotel is probably the animation, I had a headache from these idiotic singers in the evenings. for those who are looking for peace and quiet, this hotel is not suitable. We personally will not come back, thank you

E. S.

I had a wonderful stay at this hotel! The staff was extremely friendly and the location was amazing directly next to the beach. Bike rental was good as well and the routes along the beach are perfect for cycling. The only thing was that the beds seemed a bit used/old as the mattress wasn't the best. Although the bathroom was clean it was still a bit out of shape, e.g. the toilet. However that wasn't too problematic considering that the rest of the hotel was super new and clean and that the dinner/breakfast was very nice and varied every day. Would definitely recommend this and come again!

Jess Davy

I stayed at Hotel Eden Palma Playa (formerly Playa) in 2018 with my girlfriend, and it was an unforgettable experience! The food was fantastic, with plenty of delicious options for every meal. The staff were absolutely amazing, friendly, helpful, and always ready to make our stay as comfortable as possible. The room we stayed in was one of the best we’ve ever experienced, spacious and with an incredible sea view that made our mornings special. The location is perfect, especially for those who love to go out and party, there’s always something happening at night, and you’re right in the heart of it all. Plus, the beach is just steps away from the hotel. Being an 18+ only hotel means no kids, which made it ideal for a relaxing and fun getaway. Highly recommend for anyone looking to enjoy Mallorca to the fullest!

Claudio Priore

We had a lovely time at the Hotel Eden Palma Playa, the hotel is lovely, we had great breakfast and dinner. The location is great, quite area, and the bar facing the sea make it more special. It's true, maybe the rooms need some renovation, but it is a 3 star hotel and would not expect more, and actually was very clean, also the public areas were very clean. What make the difference is the team, all of them were lovely and kind, after few days we felt like home, and that is what leave you with a good memory. The hotel does not have a parking, but we did not have any issue to find a space for our rented car. On the day we left, after the check out, they let us use the jacuzzi, and even allow us to have showers before going to the Airport. We would definitely go back if we decide to return to Mallorca.

theendofthefuckingworld

Nice hotel but too expensive for how basic the rooms are. You can hear literally everything from the rooms around you. The bathrooms have those very old hairdryer on the walls that can't even dry a piece of paper. The bathroom only has hands soap bar which leaves your hands oily. The room is pretty basic and the duvet is not inside a cover but on top of the sheets which is not very pleasant. The restaurant is decent, they have a lot of things so you can probably find something you like but most of the things don't taste good. All of the coffee is terrible and vegan options are very limited, unless you like eating fruits for breakfast. The bread was very nice tho and the staff tried to be helpful but still not a nice experience. They gave me some mushrooms one day, and a plain piece of tofu another day, but yeah they tried! The cocktails at the bar were also not good, but all the staff members of the restaurant and bar were very nice, especially the lady Simona. Overall decent experience but not meeting the expectations and could be way more vegan friendly :) Not coming back!

Gary Brazzell

We stayed Saturday night to be minutes from the airport before our early flight. Service was efficient, friendly, and informative. Eventhough our beach-view room was adjacent to the roof lounge access, everything was quiet. We were surrounded by good restaurant options. Even though there were many, many people dining in those outdoor/indoor oceanside restaurants, there was a chill vibe.

Simon Rose

Great location close to the beach and town. However the rooms are dated and are in need of refurbishing. Bathroom - mould present due to poor ventilation. However good showers. Beds - if you are on the pull out bed, the mattress is thin and can be uncomfortable. Service - staff friendly and no issues. Cleanliness- on the service not too bad, however if you look a little deeper it is not the best. Entertainment - hit and miss if acts. However is always on late 2115 start. Pool - cant really comment too much as it is always freezing, so I never went in. Although the kids did and enjoyed it. I don’t really understand the €1 deposit for a cup when getting a drink or €3 if paying by card. Overall not a bad holiday for the price. A week was more than enough time here.

Emma Watling

Some issues with the room, such as broken lights and doors, and spotted a mouse. But otherwise, it is generally clean and well presented. Also, some issues that the holiday provider and hotel website use outdated photos including a playground and softplay which no longer exist. The pool is lovely, though, and plenty of loungers. The food was fine, basic but good choice. Hygiene practices could have been better, though. Entertainment was good and varied. Location is nice, not too far from the main town centre and beach, fairly quiet. Unfortunately though, we would not go again as there is no indoor eating area

Gregg Mallison

Stayed at this resort in Sept 2024, with my partner and 21month old son. Room: Not accessible with a pram, up two flights of stairs, which were very slippery when wet. The building is very tired, broken concrete with rusty rebar showing through in many places. The cleanliness of the room was not great, with several dirty areas not cleaned, such as under beds. Kitchen cupboard door was falling off, and the room was very tired all around. Pools: The larger pools seemed to be clean, however the kids pool is hurrendous, it was filthy, and not cleaned once in the week we were there, rotting unsafe wooden posts, and slides etc, we're very worn. The new splash zone however was great. Staff: Entertainment guy Leo is fantastic, the highlight of the hotel. Staff at buffet also excellent. Bar staff in main hotel were miserable, very rarely polite. Food: Savoury meals at the buffet were decent, deserts are shockingly poor, bought in cakes, with no flavour at all. Snacks over at the main hotel, other than fries or pizza, were horrid. General Area: The complex is very worn, rusty fences with sharp edges, AstroTurf peeling up, and generally run down in all areas. Concrete steps in kids pool not a great idea, lifeguard pretty useless. Location: Location is great, quick access to beach and main town area, with many restaurants, bars, and shops. I would not stay here again due to the cleanliness issues, and the run down state of the hotel, Staff are doing the best with what they have, but the place is in desperate need of investment...the sister hotels across the road and in the main town are in much better condition.

Tautvydas Kac

Rooms: The lighting is amazing and the room is fairly spacious for my family according to me however there are no cribs for babies in the room and we had to bring our own charging port splitter so we can charge our devices properly, however my entire family hadn't had a single baby since 2017 so no need for cribs, IDK maybe some rooms are better and given depending on the family, but for now I'll say this about it. Service: This is an all inclusive hotel with 3 pools and a restaurant which gives out amazing food for free the workers are very kind. Definitely for me! Plus Free WiFi 🙂 Location: placed in Mallorca, the fact it is short walking distance from a beach and the usual drive can stay ~10 minutes to attractions, although it can be longer, like up to 1 hour, the roads too are beautiful. Also it is placed near enough to a store in case there isn't something that you want/need Conclusion: A pretty good place for luxury family holidays

Keith M

Great hotel. Very family friendly. Our kids (aged 4 and 2) loved the variety of slides, splash park and main pools. Rooms on the smaller side but still a pleasant space to live in. Very close to beach, supermarkets and a wide range of bars and restaurants. We would definitely look to go back in future.

Kate Jones

Loved our stay at the hotel, please don’t listen to the negative views. They are completely unfounded. The rooms and big and modern, beds are very comfortable only thing here is the pillows aren’t great but that’s a personal preference. All the staff are fantastic and go out of their way to help you. The entertainment doesn’t go on all night which is great and it’s not too loud! The housekeeping staff are brilliant. Everything has been perfect, the only thing I’d mention is that the food gets the little samey after a week but it’s at a very high standard.

Tom Bids

Had a fantastic week stay here. The food was amazing. I have read reviews about there being lot’s of fish in the all inclusive buffet but as someone who doesn’t like fish, there were Lot’s of really good meat options too. Would 100% stay again. Staff were lovely and the location is perfect. Fantastic stay!

Denise Hodge

The location is perfect, 2 mins to the beach, local shops and bars. Our room was fantastic, clean, spacious with a great view. The staff were all very friendly and helpful. No problem getting sunbeds around the pool at any time of day, although not all had shade. They could do with a few more parasol umbrellas. Good selection of food most days. There were a couple of days my daughter didn’t like anything on the menu, but she is quite a fussy eater! All food must be eaten in the restaurant, there are no snacks by the pool. Local drinks included on the all inclusive package was enough for us, but you can upgrade to include premium brands. Overall a lovely hotel which I would recommend and would love to return to. I would give 4.5 stars if I could.

Ann Brown

Lovely friendly small hotel. Lots of choice at meal times. Service excellent. Bed very comfortable. Not so keen on cocktails on tap. Would definitely return. Very good value for money.

Martin Sokolovs

Booked an All Inclusive holiday with the family from 22nd July 2024. All rooms were spotless and maid service daily with fresh towels. Fantastic view of the sea and pool area. All staff were very friendly and helpful. Long beach and promenade only 100 meters away, as was the main town. Great choice of food at the hotel and local spirits with All Inclusive. Would highly recommended this hotel and, if had chance in future, would go there again.

Raquel Calonaci

A beautiful place to stay for families. The unlimited brunch was perfect we could take food and eat outside next to the pool. The food was excellent and the ladies who were cleaning and helping were lovely and hardworking. Jesus the lifeguard was funny and kind with the kids he let them play with no worries. All the members of the staff we’re lovely and nice people who helped us in every way possible. We spent here the best week of our life we will never forget the tent and I hope to come back in the future.

Jamie Laws

Amazing hotel, having stayed in many hotels of all stars, this is one of my favourites, due to having the luxury of not having to set an alarm for breakfast/brunch is one of the main selling points as it's served 08:00-13:30 and unlimited. The pools are a decent size for a chill out too, they aren't huge but it's also a good thing as it's not crowded either. All the staff are very friendly and always happy to help. Our room was right by the lifts and we didn't hear them at all. All in all, I would definitely stay here, and more in the chain.

Nelson Rodrigues

Genuinely an absolute gem! Steps away from the beach. The staff were incredibly welcoming. Loved the fresh, delicious food for breakfast too. Would definitely recommend…. Can't wait to come back!

Amina Yaqub

Amazing value for price. The rooms were nice, clean,cozy and modern. Stayed for a week with my daughter. Rooms were cleaned everyday, the breakfast/brunch was until 1.30pm which was great because we usually got up around 10-11am so there was no rush what so ever. The variety of the brunch was very wide, fresh fruits were served everyday. Staff was very polite and helpful. It was easy to walk to the bus station where you found easy cheap transport straight to palma centre and also around 30min straight to the airport with 4€. I highly recommed this hotel :)

Bernard “Bernard” Casa

We recently stayed at Tent Playa de Palma, and I must say, it was an absolutely delightful experience from start to finish. The hotel exceeded all my expectations with its exceptional service and top-notch amenities. The rooms were comfortable and spotlessly clean, offering a perfect retreat after a day of exploring the beautiful surroundings. One of the highlights of my stay was the breakfast buffet, which ran all morning until the early afternoon. The variety and quality of the food were simply outstanding! From fresh fruits and pastries to savory dishes, there was something to satisfy every palate. I particularly loved the fresh juices and the delicious coffee that helped kickstart my day. A special mention goes to Alvaro, who truly made our stay memorable. His attentiveness and warm hospitality were unparalleled. Nothing was ever too much to ask, and he went above and beyond to ensure that we all felt welcome and well taken care of. His friendly demeanor and willingness to assist with any request made a significant difference in our overall experience. The hotel's location is fantastic, just a short stroll from the beach and close to various shops and restaurants. Whether you're looking to relax by the pool or explore the local area, Tent Playa de Palma is the perfect choice. I can't recommend this hotel enough and will definitely be returning for another stay in the future. Thank you to the entire team for making my vacation so wonderful! We will be back thank you Alvaro and the rest of the team for your hard work.

Mark Flynn

A hidden gem in a quiet place. Marisa on the reception is such a lovely lady 🙏 couldn’t do enough for us (thank you Marisa) Me and the wife went here last year (23) and found it so lovely we decided to go back for our wedding anniversary and a birthday(24).The food is good always a good choice. The rooms are very clean. The staff are very accommodating and very friendly. 3 lovely beaches. A bus stop outside the hotel which you can get to the market s on a Wednesday + Sunday . View s are amazing. Look forward to seeing you again in 2025. ⭐️⭐️⭐️⭐️⭐️

Jasmyn Hall

It is a brilliant hotel, you get what you pay for. This is a very beautiful place and the hotel is placed perfectly next to 2 beaches and a small walk from another. There is not much of a night life surrounding the area, but this doesn’t affect the hotel particularly. If you are wanting a holiday that you want to go out to clubs and bars this probably isn’t the one for you. But is perfect for a quiet relaxing holiday as a family or couple, entertainment was really good and all of the staff were very nice and attentive at all times. They are hard working and always smiling, We were very lucky to have a beach view, our hotel room was perfect. We had a brilliant holiday.

Victoria Victoriss

The best thing about this hotel was the room with an amazing, charming, and beautiful view! It was honestly the best view I could get in this hotel. Another good aspect was the customer service; everyone, from the reception staff to the housekeepers and waiters, was very kind and friendly. However, this hotel has many disadvantages: - The food is disappointing 98% of the time. I don’t understand the reviews claiming "very good food, delicious" etc. If you cook decent meals at home, the food here will likely taste bad to you. I didn’t expect caviar and champagne in a three-star hotel, but at least fresh food would be nice. Instead, we received very hard bread, dry scrambled eggs, dry sausages, overcooked hard-boiled eggs (with gray yolks), very low-quality cheese and ham, and often fermented tomatoes and cucumbers. The cheese on the pizza didn’t even melt. Most pastas were covered with too much oil, and the sauces seemed to be made from powder. Some days, it was hard to identify the dishes as many items lacked labels. One dessert had whipped cream topped with fermented blueberries. It seems HACCP standards don’t exist here, with many dairy and other items left out of cooling stations during service. The chef handling raw whole eggs then cheese, bread and ham without washing hands between tasks, and waiters handling clean cutlery after dealing with dirty dishes, raises concerns about cross-contamination. We had an all-inclusive package but ended up eating outside most of the time due to the poor food quality. - We opted out of daily housekeeping for environmental reasons, preferring to reuse bed sheets and towels. However, even when we put the "please clean" sign, the bed linens weren’t changed; only the towels were replaced. I had to leave a note in Spanish and a 5€ tip for the sheets to be changed. - The curtains in the room were extremely dirty, with many spots and black dust. This level of dirt is unacceptable. - The balcony doors were very heavy and difficult to slide, requiring a lot of force and patience to open or close. - Noise from the bar downstairs could be heard from blocks away, every day until midnight. - On 22.07, starting at 22:50, we couldn’t take a shower for half an hour. There was no note with the reception’s phone number in the room, only a poster with late checkout prices. When I called using my cellphone, no one answered, so I had to go down to the reception to be told that the water tank capacity was insufficient and it would take about 30 minutes to refill. This happened again on another day. - The room ventilation was poor, often leaving the room smelling like a toilet even after being away for many hours. - The air conditioning was inadequate. While it was cooler than outside, it didn’t match the temperature shown on the control panel

Gregg Harrison

This is a lovely hotel for what we paid! Mid of June, all inclusive but not adult only! The room was basic but clean. Food was nice with plenty of variety. The staff were fantastic and very pleasant. The views were lovely with sea views and mountains. All in all a very nice place to stay but if your looking for luxury then this hotel isn't for you but we'll definitely be going back!

Pavlik Sladenkiy

We sincerely thank all the hotel employees for the best vacation! extremely caring, professional and polite people! the best reception, the best animation program for adults and children, the best kitchen, waiters, cleaners! very professional and attentive hotel manager - always the most beautiful sea and the most sincere memories! we are happy!

Elena Corina

I had a room with a balcony and a sea view, very nice, only the bathroom should be renovated, but for a 3-star hotel it's ok. We didn't even have time to stay too long in the room, it's a gorgeous area, and the beach is very close to the hotel. Cleaning every day and the hotel staff were super nice and friendly. All inclusive: The food was very good and varied, you always found something new to try and very tasty. The limit of 3 alcoholic drinks per person for each lunch and dinner is ok. Outside of the meal schedule at the restaurant you can drink coffee, tea, juices and have snacks at the pool, and after the pool closes you can have drinks at the hotel bar, only for alcoholic drinks you have to pay. The hotel has a pool with bar on the first floor and another pool up on the top floor with a great view. There were no problems with the elevator either, everything went great. We were very pleased.

Terry doyle

Wish I could give it more stars, it's basic done very very well. Everything was clean and well presented. Staff were lovely. The room we had was small but I couldn't fault it. It was just very basic. The balcony was a drag, you were sat with everybody else/no privacy screen so you couldn't relax because other people/strangers were sat next to you. I'd say for a 3*hotel, id give them 5*s for their efforts, but in general it's still a 3*.

David Butler

We stayed in room 515 with an ocean view. The hotel was very good for us and the food was excellent. All the staff we encountered were super friendly and really helpful. Thanks so much for looking after us. See you again 👍

Pasquale Lavorgna Contreras

Unfortunately had to book for a night after losing my flight. It was the cheaper option around and I understand you get what you pay for but any price for cero hours of sleep it's too expensive. The guests at room 622 made the most unreasonable amount of noise at any given time for the 12 hours we were in the room. The walls were so thin everything that happened next door sounded like it happened in our own room. The bathroom was not pleasant and the whole room smelled like someone just left and nothing was cleaned or changed.

Sousa 1223

My experience was an absolute disaster. Let's start with the fact that I tried to eat a slice of pizza, and it felt like I was eating bread with ham and cheese. Besides that, I paid for the "all-inclusive," which is not inclusive at all, as breakfast has no eggs, lunch barely has options, and now, during dinner, there's nothing either. Now, let’s talk about the rooms: the bed is okay, but my balcony is bigger than the room itself. Moreover, there's no privacy because, if I wanted to, I could jump over the "railing" of the balcony and easily enter anyone else's room. The meal schedule almost always ends earlier than stated. For example, if dinner is supposed to end at 9:30 PM, by 9:15, staff are already sending people away. I’d like to give credit to the old lady who is the only one in the dining area that actually works properly. About the pools: they're way too small considering the number of rooms. Now, speaking of the elevator: I know the hotel has four, but since only one is working, I count it as just one. If I go from the 7th floor to the basement, it takes about 10 minutes, because I’m always stopping at other people’s floors as there’s only ONE ELEVATOR. Not to mention the horrible view I had of a building older than my grandmother. To sum up: it was a disaster. Thank God it was only three nights. Otherwise, being on the 7th floor, I might have thrown myself off the balcony already. Oh, and let's talk about the atrocity of a hotel not having a gym. This "dumpster" has two pools, and if I put four 50 kg old ladies inside, the pool becomes non-existent. There are many more terrible facts beyond the ones I've mentioned here. The walls are so thin that, if the couple next door is getting busy, I can hear all their actions. In short, I wouldn't recommend this hotel even to my worst enemy

Gorkem “bygorkie”

A very nice hotel, a very suitable location for families with children. Very close to the city center. You can reach restaurants and bars by walking 1 km. Since we bought our room as a premium, we were able to use free towels every day. However, we had to change our room because it was very cold and humid. We liked the second room better. We recommend asking for a sunny room, otherwise the rooms can be a bit humid. But we had an opportunity to change the room, which was better. The kitchen is small but enough for a living area. We liked the room design, there was plenty of space. It was a good choice for relaxing some days with amazing water.

Andre Pretorius

GREAT STAY AT INTUROTEL ESMERALDA. Perfect hotel for families. Perfect location on the beach. Rooms are nice, staff is friendly and lots of activities for the kids. Only point of improvement - Food could be better. Large selection at breakfast buffet, but not so tasty. The La Saldinha restaurant on beach’s food also not good. Apart from this, had a great stay!

Dimitria Markou

❌🔴 Do Not Stay Here – Unacceptable Service and Overpriced for What You Get Stayed for 5 nights in August and will never return. I strongly recommend you avoid this hotel, especially due to the appalling service. It’s simply not worth over €300 a night. 🔴 Facilities: Though the rooms are supposedly renovated, they are poorly maintained. The kitchenette is dysfunctional – a broken toaster, and in the bathroom, the LED mirror had no light, its batteries leaking foam and powder. The toilet tank leaked after every flush, wasting water. The irony is the hotel promotes water conservation with cards throughout the resort, yet can't even fix their own plumbing. 🔴 Service: This is where the biggest RED FLAGS emerge. The reception staff were rude, unhelpful, and uninformed on several occasions. Bar service was painfully slow, and drinks were served without any accompaniments—something you’d expect at even a basic hotel. However, the worst experience was with their taxi booking service. We booked a taxi to the airport two days in advance and reconfirmed it twice. When we checked out, we inquired about the taxi and were told to simply wait by the roundabout outside. When the taxi finally arrived, the receptionist had booked it for 3 people instead of 2. The driver refused to acknowledge us as his clients, leading to 20 minutes of stress and frustration. Despite calling the reception 5 times during this ordeal, their response was useless and dismissive. That 20-minute delay could have cost us our flight. Adding insult to injury, we ended up paying for 3 passengers instead of 2—a complete rip-off. 🔴 Conclusion: This hotel is unreliable and unprofessional. The €80 taxi ride was outrageous, and given the hotel's mistake, they should be reimbursing us. But based on their track record, I’m expecting the typical empty apology: “Thank you for your feedback…” Do better. You are charging premium rates but delivering subpar service and experiences.

Andreas Thorsen

The outside of this hotel is amazing, great pools and the ocean bay is also great. Close to many fun activities for our kids, in general very kid friendly, the breakfast was also good. Unfortunately the room was a let down, ants in the room, the linen and pillows on the bed were wet/moist, the two sleeping couches were basically just the normal kind of uncomfortable coach pillows with extra linen. The staff were great.

Zoltan B

We were in a renovated room, but some of the mounted things were lose. Cleaning is included but it is far from thorough. The staff was always very helpful and friendly. The breakfast is like in a 5* hotel, we were truly amazed. The water in the main swimming pool was like if they cooled it every day, we could not really enjoy it. The beach is bit small and open so it fills up quickly in the morning. Drago land looks amazing, but heavily overpriced and quite small, plus only opens at 10:30. The hotel’s location was okay, but it is not in Cala d’Or but in Cala Ferrera, which is like 15-20 mins walk. Nevertheless, the area offers numerous restaurants and parks for kids. The hotel says: We love families, but the breakfast starts at 8 instead of 7, and the kids disco starts only after 8 pm which is quite late. All in all, we had a good time.

Janette Barnes

This hotel is amazing, I was worried upon arriving due to all the horror reviews I have seen. If you’re looking at this hotel book it ! You will not be disappointed. The food is lovely and there is something for everyone. The all inclusive cocktails are delicious. 1 minute walk to the beach the hotel has its own path that leads directly onto the beach. Our room was beautiful not dated whatsoever and we could also use are wristbands to unlock the door instead of a key card which was so much easier. The entertainment made our nights every night was different. The beds are very comfortable and rooms are spacious. I don’t have a bad thing to say about this hotel, we will definitely be back.

Nic Mendez

Pleasantly Surprised - A Fantastic Stay! I’ll admit that I didn’t have high expectations for this hotel, especially after reading some of the previous negative reviews. However, I have to say, my family and I were absolutely blown away by our experience. It was fantastic! Considering the budget-friendly price, we couldn’t have asked for anything better. The location was perfect—just across the road from a beautiful beach and only a 3-minute walk to restaurants, shops, and everything we needed. The food exceeded our expectations as well, with plenty of delicious options to choose from. And, much to my husband’s delight, they had Cruzcampo lager on tap with self-service! We loved it so much that we’re already planning to book again for next year. Highly recommend!

Leticia Santos

Firstly I'd like to say we stayed here 5 nights. The staff at reception, waiters and cleaners were lovely. I did notice the waiters worked long hours, the quiet gentleman waiter was constantly very hard working and attentive and I'd like him to recieve recognition for his hard work. The gentleman at reception that greeted us upon arriving was lovely and flunetly multilingual, he was also attentive and responded well when I had any questions. We had a nice clean room with bathroom facilities, yes it was a bit outdated however nowhere near bad as some other reviews. Negatives: 1. On the 2nd night we were returning our cups to get it refilled and we had returned 2 drinks, the barman proceeded to make one drink and mentioned that I'd needed to pay an extra 1Euro for the other, he had not noticed the two cups stacked together. I mentioned this to him and straight away it was an attack and he came to defence that I was lying. It was such a petty interaction and made me feel embarrassed. I didn't care about the 1euro but the concept that I was being made out to be a liar. I did not feel comfortable returning to that bar and had to get my partner to interact with him when needed. I complained to reception who listened to my complaint, however hope in the future that this barman is kinder to persons as I noticed he snapped at other guests too. 2. The smell at the entrance of the restaurant and lounge area is so horrible, smells like rotten blackpudding or something rotting. The food at the restaurant was very repetitive and not much flavour. 3. 2 out of 4 pools were open, the bigger pool did not have chlorine inside/lack of chlorine. 4. Entertainment was quite deflating here, luckily there was another gavimar hotel entertainment available across the street, however we were not told we were able to access the facilities there too and only found out on day 3! My only recommendation to guests is that the other gavimar hotel across the street has better facilities, a much better restaurant with grill service and a fantastic pool. Unfortunately I don't think it's worth returning to this hotel for the price but the location is lovely by the beach. ¡Muchas Gracias!

Alyshia Evans

Don’t be scared away by the one star reviews, in my opinion, people just like to whinge about anything and everything and expect a 5* service in a 3* hotel. The hotel is old and needs a little TLC BUT everything else was amazing. The hotel is spotless & clean, the food was great quality and there was plenty to choose from and the staff, every single one of them are super friendly and lovely! I’ve flown from Australia to visit family in the UK and we would 100% stay here again!

Nicola Beech

3 star hotel and it's more than adequate. Food can be a little repeatative but other then that it's really nice dishes. Generous buffet of food to choose from morning, dinner and tea time. Drinks, well what can I say, either the spanish don't understand a measure or they are drunk themselves, you literally get s cup full. We are most certainly not complaining. I have really enjoyed my stay, staff speaking English and attempting to conversate with us and patient with our attempts of spanish. Got to add the cleaners who work long hours too are amazing and should have more recognition then they get. Would highly recommend the stay 👌

Evelin Morgun

It was the first time on the island and we were traveling with family. Booking was made via third-party but that still didn’t disappoint, upon arrival reception staff was friendly and made modifications for us in the room as we asked to change one of the beds. The hotel itself is really good, we had daily meals included in our stay which was amazing and tasty. Extra thanks I want to send to the animation team (and especially Mau) that was entertaining us throughout the trip and made sure all the guests: little ones and the adults are enjoying their stay and are having fun. They find a special approach for each kid and that is lovely. Anyhow, thanks to everyone there that made our stay the way it was and I can easily recommend the place to everyone who wants to enjoy a relaxing but fun holiday. :)

Jane Smith

booked 9 months ago party of 8 booked for 2 rooms understanding beds double or twin wanting our rooms to be next to each other. However we was in a different block! 1 room was acceptable and other was very small. Bedroom had small double just fitted in the room! Drain smell and noticed fresh poo on the sheets with stained pillow cases. When able to speak to the manager had no apologies for sheets or compensated us nor able to change the room! In 40 years and staying in budget hotels and this we believed wasn’t, have any of our party stayed in such a place! However food was a pass and entertainment good and location too! was annoying to pay deposit for plastic cups for our drinks. We was all inclusive but was not after 11pm at night you have to pay

dt9w THOMAS

I'm being generous with an overall 3*. If you have you kids don't bother with the all inclusive as it's a joke particularly end of season. Now my son aint got the biggest variety in food but chips only available 2 days out of the first 5, chicken nuggets 1 day only and something that is described as fish shapes was more like mush in batter! My wife has been ill for a day after having the paella so the fish clearly doesn't agree with her. Drinks watered down clearly. £2300 for a week all inclusive end of season and it's clear the hotel needs a revamp. Jet² being generous calling this a 3* hotel Pool areas are ok but if there was an emergency the life guard is sitting on the bar area nowhere near the deep end of the pool so god help who needs help. Small pool near our room has no life guard coverage. I don't like to comment on staff normally but one lady on the entertainment team needs to take a look at her self hygiene as she was showing armpit hair and had an odor of poor smell for a female.

Daniel Seredynski

Ok so it's 3 star hotel and this is what you will get, don't get me wrong it's a solid 3 stars and we were enjoying staying here ( all inclusive). Situated very close to the beach ( it's literally 45 seconds away) around plenty of shops with souvenirs and more. Couple of swimming pools but they are closed at 18:00. One swimming pool inside the hotel but it's closed constantly ( what's the idea behind it 🤔). Wifi basically don't exist in my room don't know about others, it's work outside hotel. Staff it's absolutely awesome, waiter's, maintenance and reception, very polite and helpful. Food: absolutely brilliant you will not be disappointed 👏. Entertainment well... not bad. Cleanings spot on, we did find a cockroach, but after reporting that to reception they never to be seen. Overall a solid 3 🌟 Kid's were enjoying it and so do I. EDIT : LAST DAY AND SOMETIMES THERE IS ONE PERSON THAT CAN DESTROY WHOLE OPINION ABOUT THAT PLACE, LEAVING RESTAURANT WITH SOME ROLLS ON PLATE ( I WAS DOING IT WHOLE WEEK IN CASE KIDS ARE HUNGRY AFTER 11 ) BEEING FOLLOWED BY WAITER TELLING ME THAT IM NOT ALLOWED TO BRING FOOD AND PLATE INTO MY ROOM AND HE DIDN'T WANT TO GIVE UP. Anyway like I said one person can bring whole review down and that's what I'm going to do.

Tony Cozzolino

At first we found the room rather small especially as we were a family of 4 Our room was a little dated, but functional. Hotel and rooms are clean air conditioner works well Main pool can get a little crowded We used the pool at the sister hotel across the road and were quite happy. Food was excellent, can’t fault the variety and the quality and in the 10 days we stayed I enjoyed every meal. Animation Team were very friendly and the show they put on the Friday evening was great. Beach cove was close; about 3 minutes walk (see photo) Pools were only open 10:00-18:00 and for some reason one of the pools inside the hotel was never in use. Sunbeds were ok to get and as the areas and beds were locked up until 10:00 am there was no-one putting towels to reserve beds until this time

Mia

It is what you expect a 3 star hotel to be. Check in/out: Easy and quick. 24hr reception and given a sheet with all hotel info. Room: Spacious but basic. Decent air con, fridge and storage. Bed hard and shower quick to turn cold. Recommend marina room for view and location- closer to facilities. Daily cleaning: Very basic (bed made and towel/bin change). Don’t expect sides/kettle facilities to be cleaned. Pool facilities: Can only comment on main pool. Plenty sunbeds and big pool. Daily activities & music from animation team. Cleanliness not optimal, dirt at bottom most days and tissue/cups left at pool edge. All inclusive: Restaurant food was plenty but repetitive, lukewarm and uncooked at times. Snack bar is best, hot but fast food type of stuff. Unlimited fizzy drink dispensers everywhere but use skinny plastic cups that are reused- recommend taking own cup. Night entertainment: Pleasant and good mix provided by animation team/external guests. Done on chill out terrace next to bar but gets really busy, so seating was a problem every night even in September. Be mindful of this during peak season. Location: Cant fault it. On marina and 15-20 minute walk to either centre or egos with respective beaches. Right next to a spar. Other: All staff interacted with were lovely, speak French/English. Does feel more tailored to French (but believe hotel is French owned so makes sense). Complex is large, lots of steps and one lift (only one to get you from chill out to restaurant). All in all, had a good stay but the food is not worth it. Go in with a 3 star mindset and you’ll find it to be fine.

Daniel Knight

We arrived at the end of September,we really enjoyed our stay. The room was clean and tidy,and the staff were very friendly. The food was amazing and a great choice every day. Mamadou the chef in the evenings is amazing,so friendly and our boys absolutely love him. Always takes time to speak to all of us. It’s our 3rd time here and we will be back again next year. Love this place ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Kay Dunn

This hotel has many pros and cons. The setting is lovely with amazing views of the harbour, the staff on the whole were very pleasant. Couldn't fault the cleanliness of the areas we used. Adult pool. Restaurant chill bar, check in was easy. Food was really nice but could of been hotter. Provide free shuttle bus in to cala dor ( near beach) Our room was very spacious and cleaned as required. But was very far from main facilities (hit 2000 steps by time returned from breakfast) yes it's a 3star but it's definitely 1 of the nicer. And we would definitely return.

Matt Teece

The hotel itself is decent. Good sized rooms and relatively clean. However the food is truly awful, even by all inclusive standards. We ate out for the majority of our meals, thereby increasing the cost of the holiday quite considerably. Also, the water in the showers and taps are salt water, which was pretty grim. The location of the hotel, just on the marina, is great.

Dylan

I love apart hotels and so I enjoyed this hotel. The hotel is in the harbour, so the perfect place for breakfast, dinner and a drink in the evening. The view is really amazing. The food was fine to do, but not of great quality. The rooms are nice, but are not cleaned properly. In our rooms we had stains everywhere: on the bed and sofa, in the curtains and even in the towels. The cleaners have to finish all the apartments with heavy bags and cleaning supplies, not handy at all and good for them. Something really needs to be done about this! The location is great. At the harbor, 5 min from Cala D'or center and 5 min from Cala Egos. All the nice beaches are easy to reach (car or scooter is needed!) And super close by. Service is great! Very friendly. This hotel meets the 3 stars. I would come back if the room was better cleaned and then without dinner.

Demi Gerardi

I am so glad we chose to stay at this hotel. It was much needed at the end of our trip. The beach here is amazing and the facilities exceptional. I have loved how friendly all the staff are but particularly Sasha at reception n arrival and a special special thanks to Sergio for making our time on the sun beds amazing. The service goes above and beyond! Sergio is friendly, constantly checking you are having a nice time and doing all he can to accommodate and make your stay as comfortable and enjoyable as can be. We feel spoilt! Thank you and we will be back again! 10/10 would recommend!

EH TP

We recently stayed at this hotel and had a wonderful experience. From the moment we arrived, we were greeted by friendly and attentive staff who went out of their way to make our stay enjoyable. Special mention goes to Sergio, who was truly amazing—his warm hospitality and helpfulness made a real difference. The hotel offers fantastic amenities that cater to all your needs, making it easy to relax and enjoy your time. The food was excellent, with a variety of delicious options for breakfast, lunch, and dinner. The rooms were another highlight—clean, spacious, and well-maintained. The shower had excellent water pressure, and fresh towels were provided daily, which added a nice touch of comfort. Overall, I highly recommend this hotel. The combination of great amenities, outstanding service, and comfortable rooms made my stay truly memorable. If you’re looking for a place that will make you feel welcome and well-cared for, this is the spot!

Rabia Meho

Our stay was nothing short of exceptional for a long weekend. We booked a sea-view room that was stunning, clean, and spacious. The beach bar was luxurious and relaxing, with Sergio doing an outstanding job. The cocktails and food were delicious, and the spa facilities were beautiful. The highlight was the wonderful, attentive, and friendly staff who greeted us each morning and catered to all our needs (special thanks to Sasha). The Sant Elm area is a hidden gem, and this hotel truly deserves 5 stars. The only negative point is that you have to pay €20 per person per sunbed even if you are a guest…

Viktoria Salyova

We spent the entire day at the beach club and had an amazing experience, thanks to the excellent service provided by Sergio. He took great care of us, always ensuring we had everything we needed. From bˇringing us drinks to make sure we were comfortable, Sergio’s attention to detail made our day even more enjoyable. His friendly and attentive service truly stood out. Highly recommend this beach club, especially with Sergio on the team!

Miray Alanlar

This is hands down one of the best hotels I've stayed at, and I’ve traveled to over 30 countries! The staff truly made the experience exceptional. Sergio is a one-man powerhouse, working tirelessly to provide top-notch service. Carla and Catia at reception were always welcoming and ready to assist with a smile. Gerardo, one of the finest waiters I’ve ever encountered, added to the outstanding service. I would return in a heartbeat, thanks to the remarkable team and their dedication!

Rachel Handley

Stayed at this hotel for 3 nights with my 14yr old daughter and had a lovely time. We were delighted on arrival to find we had been upgraded to a sea view room and what a view it was! The room itself wasn't massive but was clean and had all the facilities we needed including a handy fridge. We stayed Half board and were so glad we did. Food was lovely with plenty of choice and the ability to choose a dish for it to be then freshly cooked for you on the grill was nice. Definitely some of the best food we've had in a half board/all inclusive type hotel. The selling point of this hotel though is definitely the pool area and it's views over the sea. Even sat near the rear of the pool area you can still get side views of the sea, very relaxing. Sitting between Cala Bona and Cala Millor the hotel is perfectly placed to have plenty to explore when you head out (and we felt perfectly safe just the two of us in both resorts). Would definitely recommend and visit again.

Jasmina Tanu

Good location of the hotel, staff is very friendly and helpful. We had been upgraded to a sea view room and the view was everything!!! Breakfast is amazing, really good and various choice of food. The rooms are small with limited storage space (there are no drawers for example). A small renovation may be needed as the mirror in the bathroom was a bit rusty. The ventilator in the bathroom was not working (or there wasn’t any, I’m not sure) and it was a bit uncomfortable after a shower.

Saeeda Baig

Loved staying in this hotel, amazing location. Staff is very friendly and helpful. My daughter has a nut allergy, and the restaurant staff made sure they advised her what she could and could not eat. I definitely recommend this hotel. The views are so beautiful. Lots of shops and restaurants in the surrounding area.

Patricia

Just had a great week at Atolon. Very clean and great staff. Could be quicker clearing away used crockery at dinner. We were eating dessert still with starter and mains plates still on our table. Food is absolutely first class. However as mentioned in other reviews, always COLD for some reason. Such a let down. I'd advise having food straight off the plancha. Pool area is fabulous, facing straight out to sea. No bar area inside hotel but loads of bars nearby. Location also fabulous, just to one side of Cala Bona and minutes walk to Calla Millor. Would highly recommend

Lena Thomson

Stayed in June. Had to cross road to get to room which was small. Felt like going into a hostel rather than a 4-* hotel. Minimal wardrobe space. No usual small table/ chairs in room or kettle. Patio doors looked on to chipped area covered in weeds (eventually tidied a little) and approx 5ft wall needing painted. Room cleaned every day. On the bright side across road in main hotel pool was beautiful and food very good but not a lot of choice. Staff lovely but no snack bar at pool had to go out every day for lunch. No entertainment any more as sold off this area.

Pedro Duraes

Small bedrooms Good service Too much pressure for you to pay the drinks at dinner and for you to leave the room. Water at the pool could be warmer. No bar service inside during euros Pepe is a good man. Great view Packed with retired Germans

Mihai Radulescu

The rooms are very clean, and the cleaning staff is over zealous, making sure every day that all is clean. The restaurant staff is very polite and attentive. Regarding the food, it is one of the best we’ve had in Spain so far, with a lot of variety. The view from the room is amazing, the hotel being near the beach, offering the most pleasing experience sleeping with the windows open and hearing the sea. Room are 4/5 since it feels a bit old, but this was expected from the pictures.

Holeczkyy “Holek”

Great stay, delicious fresh breakfast. In the hotel, the staff communicates more in German than in English, which is sad, but that's how Mallorca works because of the number of tourists from Germany. It's not a nuisance, but it's a fact. As for the hotel itself, it is clean and well-maintained, large balconies, for a 3* hotel it really looks good! Can wholeheartedly recommend :)

Tünde

Hotel stuff are really helpful, polite 5/5. Hotel cleanliness 5/5. View 5/5. Food 5/5. Activities 5/5. Closeness to the beach 5/5. Best holiday I ever had. Thank you amigos ❤️🥰

Joanna Richardson

We had a fantastic stay at the Don Juan Hotel. It is right on the beach, spotlessly clean, the food is excellent and very varied and it has a lovely pool. On top of all that the staff are really nice. Would recommend a stay here.

Erica Hegarty

When you arrive the outside of the hotel looks amazing. The reception staff are friendly and very helpful. The pool looks great and Sunday is by far the best day to be there, the pirate attack is good fun and everyone gets involved. Location isn’t bad, there’s a large supermarket 2 minutes up the road and the beach and restaurants are about 10 minutes away. However that’s where the positives end. Inside the hotel itself is tired and worn and rooms need updating. Cleaning is non existent, you’ll have to empty your own bins. Also you’ll need to collect towels and toilet paper from reception as required. The lights outside our hotel room did not work so it was very dark returning to the room each night. The shows are ok but repetitive, despite the different names they are all the same. Pirates looking for a mermaid. The pool by day is a nightmare. At around 5am people start putting down towels on the ground to reserve a spot despite the beds being locked until 9am. The pool feels overcrowded when the hotel is full, there are not enough sunbeds for everyone yet the hotel sells day passes allowing non residents access for the day which adds to the problem. There is a kids football area in the pool area however it’s badly located. It’s right beside the main door and lifts to the upper floors. On more than one occasion I witnessed kids hitting people walking past with the ball or almost knocking people over. It’s very dangerous especially if you have people with disabilities trying to get past. There is also a small arcade for kids but most of the machines are broken. Bar closes between 10:30pm and 11pm. Lights around the pool are turned off at 11pm and this includes balcony lights which means if you want to sit out and relax while the kids are in bed you can only do it in the dark. We were self catering but did have breakfast one morning in the hotel but I’m afraid didn’t find it good value for money. Hotel is too busy and overcrowded and is not value for money.

Mike Ellams

Fantastic family holiday. Hotel was such a fun place to stay and the kids loved it. Great choice of food and drink. We were all inclusive and I would advise anyone looking into staying here to do the same. Great entertainment daily, with so much to do. The beach is not far and plenty of shops and restaurants a stones throw away.

Gisela Pérez

We had a wonderful time at the hotel, especially enjoying the exceptional service and the fantastic activities for kids—they were engaging and well-organized. However, the building could benefit from some refurbishment, as we noticed areas like balcony corners showing wear, some broken tiles, and places that could use fresh paint. This aspect made us feel that the overall value for money could be improved, despite the great staff and the hotel's excellent concept. For future guests planning to visit the pool, please note that it is open from 10:00 to 18:30, but guests start reserving spots around 8:00 AM. Lastly, the island is stunning, and I highly recommend exploring the beautiful beaches around Mallorca.

William Collins

Stayed here for a week from the 14/5/24. We had 2 rooms for 3 adults and 3 kids. Rooms were fairly basic but clean and beds were comfy as well. Location was good with a short walk to the beach and main centre of town. There are also local shops for essentials like water etc. The food wasn’t too bad. I’ve stayed in several all inclusive hotels and it was much the same. There was always something to eat, pizza seemed to be the most popular choice for the kids and plenty ice cream. The dining area has plenty space so we never waited for a table. The pool area was brilliant for the kids. Plenty chutes and different areas. The pool is quite deep so kids who aren’t good swimmers need to be careful. There was always at least 3 life guards on duty and are quick to help. One actually had to jump in for my niece when she had accidentally ventured into the deep end. The kids entertainment and entertainers were brilliant. They are on the go from dawn til dusk. Always smiling and interacting with the kids. The shows at night were good and kept the kids on the edge of their seats. I couldn’t fault them at all. A lot of the reviews here mention staff being quite rude or abrupt but I couldn’t agree with that at all. Every staff member we dealt with was polite and went out of their way to help. Overall it was a brilliant family holiday and a great place to stay. Would be happy to go back there or recommend to family or friends.

trudy raats

amazing place for the kids. The service is great especially Beverly. Great show with great dancers. The kids loved it. I have been in a lot of all inclusive but here the food was the best. Thank you for an amazing time Trudy