Hanna Gurdon
The hotel is nice, at the reception the lady was really kind. They give you beach towels for a 20€ deposit/each. You can change the towels even every day, and you get back the deposit when you don’t need the towels anymore and give them back.
I would’ve been happy if they clean the room (just the floors) more, but after I asked them at the reception they did it, but not on their own. There’s so much sand from the beaches that you really need to swipe the floors every day I think.
We had breakfast, after 2 days it was a bit boring. They tried to mix it up but not so much, ended up eating the same every day for 6 days. The room was small, the bed was comfortable and the bathroom was really nice. Overall, I think it’s a bit overpriced to the value.
BUT: it’s at the beat location!!! The beaches are really close, there’s parking space but if you want to go buy bus the bus stop is 2 mins!!
I’d recommend the rooms with the kitchen.
Simon Buttress
Our original hotel moved us to Flacalco.
What can I say? This hotel was spotlessly clean ,staff were incredible and treated us like royals .Good breakfast and affordable drinks ,especially in happy hour . Hotel is in a great location. I just wish google would let me give 10⭐️ for the service ! Thank you very much Flacalco hopefully see you again ,
many thank
Simon
Otishone
We've been in the hotel for a week, we were there from a TUI. The hotel have 3 buildings, breakfasts were where the reception is and I think that this is the best looking building. Our room was located in the old 3rd building. We had an apartment with a kitchen.
Everything in the room was dirty from the beginning, we found even a lot of dust on the table as if it was never cleaned. On the floor there was a lot of spots of a white paint and the walls were dirty.
Apartment should be cleaned 6 days a week but we actually had a cleaning only 3 tumes during our stay and it was honestly even not a cleaning.
The beds were not changed even a single time, we even had to go to reception for clean towels because those were not changed as well.
The best thing in the hotel is the location, it is nearby coast, center and a shop but still in quite quiet street and. The food was good, each day it was similar, but always You can get something warm, sweet or something local.
Maybe rooms in newer buildings are better, but it might be a lottery.
Roman Pochanin
I've stayed in this hotel for 5 nights with my girlfriend.
Pros:
- The lobby and pool area are beautifully designed. It was a pleasure to sit in the lobby, relax at the bar, or play pool. The bar staff were nice and helpful.
- The breakfasts were satisfactory, with no complaints at all!
Cons:
- The rooms are not soundproof at all! We could hear everything our neighbors were doing, as well as the noise from the street.
- The staff's English proficiency was quite limited, making communication difficult at times.
- During our stay, there was an unfortunate incident involving some neighboring students. They were staying four people in a room meant for two and were extremely loud and disruptive at 4 am! They ran in the corridor, knocked on our door, and even jumped into the pool during closed hours. Although we complained to the night receptionist, his limited English skills hindered the resolution of the situation. The next day, the hotel didn't offer any compensation or solution, but upon our request, they agreed to move us to another room to avoid further incidents.
- In our room, the refrigerator and a shelf were broken.
- Additionally, the toilet seat in our room was cracked.
- After we checked-out and handed over the keys to receptionist and flew back home, the manager of the hotel contacted us and told us to pay for another night because he was not aware that we checked out. He said that our personal belongings were still in the room. After a brief conversation, it turned out that he was checking the wrong room.
If you value peace and quiet during your stay, I would recommend looking for another hotel.
Elizabeth Lyon
Beautiful apartment, had everything we needed. Choice of 2 pools, one got the daytime sun, one not as much.
Great location, everything within walking distance
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