Hayley Littlewood
Disappointed in this hotel, a fair few of the staff were rude and unwelcoming to us apart from a very pleasent man who welcomed us in when we checked in. Language barriers between staff a particular member of staff Toni at the pool bar, asked for a particular drink and he gave me the wrong one then was very abrupt when I asked if he could change it and gave me dirty looks. All inclusive drinks were watery/poor quality and had to drink out of plastic cups which isn’t very luxury when you’re on holiday. All inclusive food was more like a school dinner not much choice same sort of thing every day more catered for the Germans. No kettle in our room so we had to buy one from reception I explained I was unhappy about this as this holiday is described as a family hotel so to have no kettle is ridiculous as need to feed our 6 month old baby and he shrugged his shoulders and was rude and unhelpful! Location is in a quiet area, have to get a bus that’s 1.5/2 hours into town and the only thing near the hotel is a few restaurants all selling similar food really not much nightlife around nothing to do! Wouldn’t come back here again.
Kaleigh
Absolutely brilliant place to stay! The animacion team were lovely and always getting you to join in on the fun! Drinks were flowing and the food was pretty good.
Location is right by the beach and paguera has plenty to offer, you can reach the nearest towns by bus or by foot if you're feeling adventurous!
Will absolutely be looking to stay again in the future
L M
We just got back from a mini break, the hotel it self was super clean. rooms are all single beds, rooms in need of a refurbishing.
We came in all inclusive…no welcome water or little extras on arrival. Not kettle etc in rooms. All inclusive was not great, no where to make your own drink, no water stations available unless asked at the bar , so Had to buy bottled water @ £3.
The food…breakfast was ok. Lunch and dinner was the same repetitive awful food! Cutlery wasn’t readily available, fruit flies all round the fresh juice machine.
The pool was lovely but cold, sun loungers available, but most of the pool is shaded, very limited sunbathing. Pool bar is not included.
Entertainment staff worked hard.
Staff were lovely , young man on check in was very welcoming.
And view sea side was beautiful as long as you don’t mind heights.
Alison Webber
The Beverley Playa is a large clean, well presented hotel but I found it fairly disorganised in relation to the different levels of board and how people were treated. Full board and gold hat to drink from plastic mugs but paying guests got glasses. A cocktail on full board was plain but if you were paying you got fruit! The food was adequate only, there was little variety and the sauces were heavily over salted or greasy. I felt there was a lack of any decent fresh fruit and the offerings that were provided were not as fresh as I would have hoped. The most disappointing was that, in a hot country, there were no water fountains or stations where you could obtain fresh drinking water, all water had to be purchased. I asked for a kettle in my room which cost me €14 and a €10 deposit - which to me seems extremely excessive. The nights we were in the disco room we were not allowed to take in drinks or water so had to buy bottled water at an over priced rate but I am not sure if it was a hotel rule or our group had hired the bar so they were applying the restrictions, either way there was no air conditioning in a room with no windows so we needed hydration! I used the gym a couple of times and though there was equipment one of the running machines was broken and the towels were not replenished so not always available. Despite signs clearly stating that you couldn’t reserve beds with towels this didn’t appear to be supported so you have to search to find a free bed or lug the about into the sun. The dining room seemed to always be lacking cutlery and rarely had a dessert spoon. There were multiple locations for the crockery but again you had to search to find the one item you needed whether you were early or later to eat. We upgraded to full board for our first 2 nights as we knew we would be having drinks but with the quality of the food we chose to stay on half board for the remaining 6 days hence we noticed a clear difference of how we were treated on full board vs being bypassed when on half board - even the animation team looking for participants in their ‘fun’ games walk past and would rather have 2 people play than include someone on half board! All in all we had a fun time as we were on a dancing holiday with a large group.
Dajana Zubic
All was good only the room card doesnt work properly. Thanks to LUKAS who helped me with ewerthing thank you. Food was good also drinks were tasty. Ambien and ewerthing works good. The wifi worked amazing good and fast. Thanks for ewerthing i will come back.
My Booking
