Michaela P.
Hello, I would like to thank you and commend the 11 days of vacation I spent at your hotel.
I don’t understand the negative reviews (at least most of them). Sure, the hotel might not be for picky guests (I assume those who spend 20 thousand on a trip to Egypt – but I can’t judge, as I’ve never been). But if you just need a place to sleep, are happy to meet always-smiling staff (I don’t know where they get the energy to keep smiling at grumpy tourists :-) ), enjoy having a drink and having the sea nearby, then it’s a great place.
Even though there was a water pipe issue during my stay, I don’t see it as a reason to get upset. Well, it happened – the water was off for about 4 hours, and a repairman worked on my bathtub for an hour or two. Honestly, that did startle me a bit, but I understand. A renovation of the pipes would probably be a good idea, I don’t deny that.
Three times a week there was live music – the Monday singer was the best! It was great, fantastic! The only downside was he didn’t do an encore.
Anyway, for the price we paid, it was great, and I definitely recommend it.
Sending a big thank you to all the staff. And if you aren’t lazy and clean up your dishes after yourself, you’ll be rewarded with another bright smile and a thank you, possibly even in Czech! :-)
Lore
First of all this is a 3-star hotel just for the location mostly. The rooms are very basic and outdated. The food is limited and a very small buffet, no choice...super disappointed...they put leftover food for the next days... we messed up our stomachs with this tasteless food. Plus you have to stay in a queue to get this food.
I won't come back here anymore. This hotel needs a renovation asap
Denise Johnson
Fantastic value for money.
Have your meals overlooking the beach. Clean and comfortable beds. Great variety of very tasty food. Couldn't find fault with any part of our holiday here.
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Kristina Tina
Never in my life I was living in such a horrible hotel room before! I was paying for seven days for the room with a balcony, but never in my mind I could imagine that this room will be with the balcony with the view to 4 WALLS! My vacation was ruined because of the horrible room! In this room was dark, smelling with mold, the clothing is always wet and cannot dry, you cannot breathe normally because there is no access to the fresh air in this room!!!
An elevator was so loud that it was impossible to sleep! There is zero insulation, walls and a door like paper-made, you can hear everyone and every word in the hall. To upgrade it to the “sea view” (in reality it’s the view on the other building on the street) impossible, because everything is booked. The photos you see on its website with sea view, it’s a private apartment building! Hotel has just a little access to sea view.
It’s an honest review, I was living in your hotel for seven days and I ordered a room WITH BALCONY, not the room with a view to walls, which is more cheaper. I took these photos from my room and posted here. I ordered “Double Standard. Room with balcony with maximum occupancy of 2 adults or 2 adults and 1 child. The room has a private bathroom with bath and is fully equipped.” In description to such kind of room is no mention that they are with walls! I did not order but got the room with balcony this kind “Double Low Cost. Low cost rooms are without a BALCONY, the views are of the interior walls of the hotel. This is the reason why this room type is available at a very economical rate. “
Marcin Domagalski
Hello. I am very disappointed and I will raise a few issues that led to my dissatisfaction. Let me start by saying: The lady with blonde hair in the cafeteria is very unfriendly, the food is very poor and repetitive (not seasoned). After two days, you can no longer look at this food. If you have purchased the breakfast and dinner options, you can only drink water, where this is abnormal because for breakfast you can drink all drinks (tea, coffee, juices, drinks) coffee machines, still no operating in a tragic condition.People with all inclusives behave like cattle. Pour drinks into bottles in front of the staff and wrap food in napkins while they take it away, and the staff does not react.No one informed me when checking in that I could only drink water for dinner and the lady with the blonde hair asked in a very arrogant way, in her own language, that everyone should look our way. The staff speaks very little foreign languages. They talk among themselves and address comments to customers in their own language. They work there as if they were a punishment.I had breakfast paid on the day of departure. My flight was at 6 am. I received information that I would get a paid breakfast, but I couldn't even drink coffee.As for the hotel, apart from the beautiful view from the terrace and close access to the beach, it requires a thorough renovation. The cabinets are in a terrible condition, the curtains are very dirty, there is mold on the bathtub, there is sand in the bed, the elevator looks like it was about to break and is already showing its age.The only advantage is that the cleaning ladies are nice and do their job very well.Finally, Mallorca is very beautiful, but I will never return to this hotel