Michaela P.
Hello, I would like to thank you and commend the 11 days of vacation I spent at your hotel.
I don’t understand the negative reviews (at least most of them). Sure, the hotel might not be for picky guests (I assume those who spend 20 thousand on a trip to Egypt – but I can’t judge, as I’ve never been). But if you just need a place to sleep, are happy to meet always-smiling staff (I don’t know where they get the energy to keep smiling at grumpy tourists :-) ), enjoy having a drink and having the sea nearby, then it’s a great place.
Even though there was a water pipe issue during my stay, I don’t see it as a reason to get upset. Well, it happened – the water was off for about 4 hours, and a repairman worked on my bathtub for an hour or two. Honestly, that did startle me a bit, but I understand. A renovation of the pipes would probably be a good idea, I don’t deny that.
Three times a week there was live music – the Monday singer was the best! It was great, fantastic! The only downside was he didn’t do an encore.
Anyway, for the price we paid, it was great, and I definitely recommend it.
Sending a big thank you to all the staff. And if you aren’t lazy and clean up your dishes after yourself, you’ll be rewarded with another bright smile and a thank you, possibly even in Czech! :-)
ana camara
I would like everyone to see and read our review regarding this hotel, ie the Management, jet2 holidays, the staff, guests and also anyone thinking of going to stay in the future. Firstly let me start with the positives, this hotel is situated in a great location with some lovely views. Our room was spacious and on the whole kept clean n tidy etc. Nice views overlooking the beach and sea from the dining area and rooms with side or front sea view. The staff seem to work very hard and try their best were they can within the hotel rules etc. We stayed all inclusive but were very disappointed with the food as it was either cold or repetitive, and drinks were either not available or served in plastic cups. However I would still like to thank the staff and would like to highly Commend to the Manager the actions etc, of the young barman who was threatened, abused in front of us by a Drunken British Male who said he would kill the young barman and tear the hotel apart if someone did Not find his pair of so called expensive trainers. We say are are proud to be British. Well that evening I was Ashamed to be British as the actions from this guess should Never happen and the Hotel, Management, Tour Company etc, should have asked the drunken guest to leave, vacate or called the police and had him removed from the hotel. I can only apologise to the Outstanding young barman, and to the Spanish people for this Individuals iddiotic childish behaviour, for his lack of respect to your staff, hotel service and your beautiful country etc. We did see the manager around the hotel on occasions knowing she maybe busy etc, but wish you had welcomed us in person to your hotel, and I really think you could have the Best hotel in Sillott if it was just given alot more love, care and attention etc. Finally for anyone thinking of going to Sillott, Sa Coma, in the near future, we loved it and would love even more to return to the Mix Colombo Hotel if the issues I have raised were addressed et. Also many thanks to Jet2 for their fantastic service flights and more. We hope to holiday again with you very soon, our kindest regards and thanks
Dean n Ana
Lore
First of all this is a 3-star hotel just for the location mostly. The rooms are very basic and outdated. The food is limited and a very small buffet, no choice...super disappointed...they put leftover food for the next days... we messed up our stomachs with this tasteless food. Plus you have to stay in a queue to get this food.
I won't come back here anymore. This hotel needs a renovation asap
Denise Johnson
Fantastic value for money.
Have your meals overlooking the beach. Clean and comfortable beds. Great variety of very tasty food. Couldn't find fault with any part of our holiday here.
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Kristina Tina
Never in my life I was living in such a horrible hotel room before! I was paying for seven days for the room with a balcony, but never in my mind I could imagine that this room will be with the balcony with the view to 4 WALLS! My vacation was ruined because of the horrible room! In this room was dark, smelling with mold, the clothing is always wet and cannot dry, you cannot breathe normally because there is no access to the fresh air in this room!!!
An elevator was so loud that it was impossible to sleep! There is zero insulation, walls and a door like paper-made, you can hear everyone and every word in the hall. To upgrade it to the “sea view” (in reality it’s the view on the other building on the street) impossible, because everything is booked. The photos you see on its website with sea view, it’s a private apartment building! Hotel has just a little access to sea view.
It’s an honest review, I was living in your hotel for seven days and I ordered a room WITH BALCONY, not the room with a view to walls, which is more cheaper. I took these photos from my room and posted here. I ordered “Double Standard. Room with balcony with maximum occupancy of 2 adults or 2 adults and 1 child. The room has a private bathroom with bath and is fully equipped.” In description to such kind of room is no mention that they are with walls! I did not order but got the room with balcony this kind “Double Low Cost. Low cost rooms are without a BALCONY, the views are of the interior walls of the hotel. This is the reason why this room type is available at a very economical rate. “