Globales Nova Apartments

Paul Smith

Second time at Nova, staff excellent, hurt my back when the seat in shower slipped away from me. No accident book to report issue. When I found out there was night time entertainment and you confirmed this it was to cancel my holiday.

Richard Metcalfe

Excellent hotel, very clean, spacious, enough sunbeds and polite staff. Great weather Mid June. Safe available, Aircon fine, basic but adequate room, comfy beds peaceful sleep and sea view. Wouldn't hesitate to come back.

ryan glass

Great experience from the staff. The lifeguards, (didn't catch all there names) helped our family with young kids by the kiddy pool all the time. The kids club was great so friendly. The bar/restaurant workers where great ( they deserve a pay rise ) staff at reception very accommodating and very quick to act. Only 4 stars because i think maybe it needs an update in the rooms.

Tracey Stringer

rooms equipped with adequate utensils and spacious(1 bedroom apartment). communal areas clean and comfortable but rooms could be cleaned a lot better. all the staff we dealt with were friendly and helpful(apart from tui rep). altogether we had a lovely 3 week stay and would recommend. Aldi just a short stroll from apartments.

Danielle Jones

Bit of a long post coming. We stayed from the 10 - 20th June 2024, 1st time staying in this hotel. We're a family of four with two daughters aged 8 and 11 years old. Firstly I'd like to say the hotel was rated as 3 stars though I would say it's 4 star. For the reasons being our one bedroom apartment was spacious, equipped with a stove, toaster, kettle, fridge and enough kitchen utensils for us. The hotel cleaners were all friendly and kept the rooms to a high standard. We had fresh towels every day, one cleaner even told us not to worry about emptying our bin that she would do that, bins done every morning. Bathrooms were restocked regularly, beds were always fixed and made, clean sheets were left for us. The hotel itself was kept very clean along with the pool bar and pool. The hotel staff and life guards were all very friendly and helpful. Special mention to Martina, the games coordinator, she was brilliant with adults and kids. Alot of activities happening for both and the older gentleman who is a lifeguard, I apologise I never got his name. He joked and laughed around with kids on a number of occasions while also being firm but fair with pool rules. The hotels pool bar is very reasonable and the food was great, the staff friendly. They even stayed open to 11pm to accommodate the euros starting and brought out 2 large flatscreen tvs for the match's to be watched. The hotel itself is in a great loaction, surrounded with shops, bars, restaurants, the beach all within walking distance of the hotel. Funtasia mini golf and katmandu are also within walking distance, no more than 15mins and the western water park is a 5min drive in a taxi from the hotel and it was less than €7 for it. The downside to our holiday was unfortunately the volume of young adult groups that also used the hotel as a base as the hotel is also within walking distance to magaluf. We didn't have 1 night that we weren't woke up with the young people staying on our floor. There were 4 different groups of them, 3 groups of young girls and one group of young boys. The groups where anywhere from 4 people to 8 people. It ranged from 11pm to 6am every night of loud music blaring, doors slamming, door bells constantly being rang when they went from room to room or because they didnt have a key to get in and the people they were rooming with were already in a drunken sleep, wrapping doors and running away for which I'm sure was ment to be a laugh and a joke but after the 3rd go at 4 and 5am I started to see the joke less, running up and down the corridors shouting and screaming and on two occasions for us there was two loud and rowdy arguments among friendship groups when they had had a bit too much to drink. Reception did tell us to ring down straight away and they would have security come up, which we ended up doing a few times when things got too loud and out of hand because my children ultimately got a bit frightened with the commotion but if I'm honest even with as willing as the receptionists and security guard was to help resolve the situations it became tedious to be woke up every night. Sometimes for hours at a time until it got back undercontrol as there is only one security guard for the whole hotel. To have to phone down still 5 days in was tedious and this was after we even tried to speak with our neighbours ourselves nicely and ask would they be a bit more mindful coming in as we had young children rather than phone reception straight away. The hotel was advertised to us as a family hotel but I think if they're going to accommodate young adults there to party aswell they need to atleast hirer more security and become a bit more stricter with their noise policy or families will definitely find somewhere else to stay. Which is a pity because it is a great hotel for families otherwise. Although I fully understand it's everyone's holiday that is there and everyone wants to enjoy themselves, I could absolutley look past being woke up hearing the younger crowd coming in from their nights out if that's all the noise was but unfortunately it wasn't.