Jay Bossert
We had a lovely stay here. All the staff were very helpful and helped us rent a car for one day. This was very easy and cheap. I highly recommend it. The only flaw was that our double room had 2 single beds pushed together and there were wheels on the bottom so they kept sliding. There was a mini fridge in the room but no other electronics. We ate breakfast at the hotel one morning and the selection and quality was very good. The location is also very good. About 1 minute to the beach and lots of restaurant around.
mark baker
Excellent hotel, clean and tidy with good facilities. The staff are very professional and friendly. If you are a cyclist as I am, the hotel is an excellent base, with secure bike room. The selection of food for breakfast and evening meal is huge, catering for every taste.
It's location is ideal, just 10 minutes from the airport,2 minutes from the beach and promenade. There are numerous recommended cycle routes nearby. If you want to get to Palma and other places of interest there are bus stops outside the hotel, served by excellent bus services.
Alex Char
Friendly staff overall. The room was ok. The first night was a bit cold not extra blanket in the room we had to ask for one the next day. Otherwise the food for the breakfast buffet was very good. I highly recommend you to take it
Claudia
A nice hotel close to the beach. Lots of bars, restaurants and supermarkets close by. The room was comfortable and clean with a small fridge. No tea and coffee making facilities in the room, which would have been nice.
Despite requesting a double bed, we were given 2 single beds pushed together. This was not rectified despite several assurances by staff that it would be.
The breakfast was good, an open buffet with a lot of choice, but some of the "hot" food, like scrambled eggs and bacon were cold.
Despite a few exceptions, the main thing that let down our stay was the staff, particularly those on reception. We arrived late at night to be met by an unsmiling, grumpy man who treated us as if we were interupting his evening.
We later encountered Natasha, equally unsmiling and clearly incompetent. She told us to "ask in the morning" without fully listening to our query and clearly just wanted to get rid of us. When we persisted, she gave us incorrect information, meaning we wasted time and money.
Overall I would recommend the Alua Leo as a pleasant place to stay in Can Pastilla. However the management need to be aware of the attitude and incompetence of some members of staff who should not be working front of house and dealing with clients.
DJ Devolicious
Responsive, friendly and helpful staff and service. Food was delicious, freshly prepared and healthy. Would have liked access to the pool but went in the sea instead which was just downstairs. We had a brilliant time, slept well in a comfortable, warm room with great views. Peaceful and restful.
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