Nikki Jones
We stayed here at the end of August 2 adults and my children aged 14/10/9
The location is wonderful less than 1 minutes walk from a beautiful white sand green blue water beach. Very clean and peaceful.
Across the road the the hotel is the main strip of shops bars and restaurants. A few English ones 2 English sports bars and a big selection of good food.
The hotel was nice we had a sea view room and pool view also and on a whole a very good holiday. There was quite a lot of young groups of people but we never had any problems and our apartment was quite. There was 2 life guards working and there was a bit of a language barrier but was very nice and friendly. We was offered cleaning fresh towels almost everyday. I would say the hotel was a 7/10….
The pool was clean and there is another pool to use we stuck to the 1 with the kids pool.
We would return the only disappointment was the amount of mosquitoes my son got over 100 bites and myself and daughters were also bit around d 50/60 times each so I was quite put off because of this. As everywhere else we have been before we have never been bit once. I no that’s nothing to do with the hotel itself more environmental but it was not nice to keep hearing and feeling them.
Shell Hearne
Overall, this place is OK for a budget holiday. The food was ok, much the same each day. The bar area was ok and the staff were helpful. The problem was the rooms! Sadly, they were very outdated. The bathroom was awful. The shower cubicle was about 60cm Squared. When you stood in it, your elbows touched the sides! The doors, if you can call them doors, did not shut so the floor got soaked. The beds were awful, and the pillow and mattress were terrible. Yes, the rooms were clean, but they desperately need upgrading. I would not book here again. The sister hotel across the road looked much better and more modern, although I didn't see the actual rooms. The pool area wasn't that great either. Thank goodness we had fab weather and the beach was only a 5 minute walk away. It was a good location for the beach and amenities.
Jamie Kennedy
Great hotel, rooms very spacious. Spent most time at the bottom pool as we were there for a stag weekend. The pool bar was good and the service from all staff at the hotel was great. Only complaint from the weekend was the time it took to check in. We arrived around 4am after flight delays and it took roughly an hour to check into our 3 rooms, something which should have only took 5 minutes, but aside from that we had a great stay and wouldn't hesitate to come back.
Tabea Kradolfer
The location of the hotel is absolutely amazing - we had sea and pool view from the apartment balcony and within a two minute stroll could go swimming in the Santa Ponca Bay.
We were six in one of their apartments and it worked well. The kitchen was functional with fridge, toaster and kettle. There were some missing utensils but we made do.
When we first arrived, the air conditioning didn’t work properly, but we asked at the front desk and they came and fixed it. It worked very well after that.
Two of us slept on the pull-out sofa bed - it had a dip in the middle which was interesting but it was nonetheless comfortable and served its purpose.
The people were very friendly and we got fresh towels and toilet paper refills every day. The atmosphere was very pleasant and peaceful, making it very family friendly. I would visit again.
Thank you Portofino!
Lin D
The plus point is that the hotel is close to the beach and the room has a balcony view overlooking the pool and beach. However, the beaches in this area are small and not as nice as the east side. The hotel is quite old and has an unpleasant smell as soon as you enter the room, especially the drain in the bathroom smells terrible, the drainage is poor causing water to overflow. The sofa is also old and has stains, smells. The air conditioner in the living room sounds like an excavator but cools quite quickly. The slightly scary thing is that the ceiling in the bathroom is open, we were a bit worried. Overall, this area also has many good restaurants and a grocery store right next door, everything is convenient
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