Jonathan Sheldon
I didn’t expect the hotel to be as good as it is, especially with the price I paid. The room/studio is lovely and spacious with a little kitchenette. I’m a fussy eater, especially with regards to hygiene and I must say that this place is spotless. You can even view the prep of the food, as the kitchen is by the pool and open.
Most importantly the staff are great!! Giovanni sorted me cake when the kitchen was shutting down and also a coffee late one evening. These type of character traits mean so much to me, nothing was to much for the staff. I felt at ease and comfortable.
Gretel had a lovely smile on her face and was very pleasant to be around.
Anna and Daniel on reception were always attentive and helpful.
My main man Pablo whose job title is the ‘happiness maker’ surely did add another layer to the wonderful sunshine around this place.
Thankyou all for your hard work and professionalism.
Kristel Mae Butaya
We got a seaview room. Beautiful view
Just take note the location is a little bit uphill.
The room is ok.
📍I didn't like the bed because they put together two beds that has different height so one is higher than the other.
📍Mattress has ugly stains and too soft or maybe damaged.
📍 They only do room cleaning every 2 days. In our 1 week stay they only cleaned ONCE. We asked the cleaning lady turns out we were not on her schedule.
📍Spa and indoor pool needs to be paid and only good for 90 minutes.
📍Hotel Safe needs to be paid if you want to use it 25 EURO.
📍You can hear people through the walls and door talking and laughing at 2AM.
📍 Bathroom doesn't have ventilation.
📍The AC is loud even if you turn off your AC you can hear the neighbours.
⭐Near the beach
⭐Near shops and restaurants
⭐They have ATM Machine and Laundry (you need to pay 4 Euro each)
⭐ Great breakfast (not free) but everyday same thing.
⭐Nice staffs
⭐Has kitchen with plates, glasses, cups and etc.
Karina Maria
Oh, where do I start...The pictures of the hotel are a LIE they dont reflect the actual state of the rooms. The only good thing about this hotel was the location of it as it's near the beach but they forgot to mention that the hotel is on a very steep hill having you out of your breath walking up to it.
When we got into the hotel room and my partner sat on the bed, two of the legs broke off ! When we asked the reception can we swap rooms or can they fix the legs they told us someone will be out to fix it in the morning no one showed for the duration of our stay even when we were at the reception everyday. Their response was that maybe we should sleep on the sofa as an alternative... I didn't paid to sleep on a bed, did I?. The air conditioning is not working. The balcony door broke! We were terrified that it might fall off the rails as it did not close! I don't think that the room was ever deep cleaned... the kitchen was dirty with food bits still around, toilet full of mould with bidet out and pipes just hanging out ! The walls were filthy ! And I mean there was sick on the walls, dirt and god knows what else. My hubby and I were happy the kidos didn't go with us as I'd be discussed with them touching anything there. The pool had green water in it with black patches, which I presume was dirt. The hot water in the shower was hit and miss. I wouldn't use the shower without slippers! Not once did the cleaning staff show up to give us clean towels or toilet roll. We had to go around and ask. On our last day the cleaning staff showed up rocking in at 9am without knocking while we were having showers... I would strongly recommend looking for alternative hotels in the area as you will be very disappointed with your stay.
PS: very loud renovations.
Volks Suchti
I stayed here for 1,5 weeks and what started quite good, went worse and worse while my stay. First I did not wanted to leave a review, but as the hotel did not seem to care about my given feedback, I choosed to let future guests know what happened.
From the first day the most warm items at the buffet were cold. Especially at breakfast, this is far from ideal, when fried eggs or omelets are ice cold, same for the hashbrowns. But also at the lunch and dinner the most hot items were as far from warm as the kitchen down by the pool.
From the technical side, the AC and warm water did not work properly, so I had to shower with ice cold water for a few times. The AC doesn’t care about the temperature you select and does not have enough power to keep the temperature at least the same.
The worst thing is the way of handling construction and renovation while guests are present. They broke in our rooms, moved nearly all our belongings including underwear and other hygiene items and that without precautions. They also did not informed us about the ongoing construction noise throughout the stay and in the end did not care about the situation of their guests.
So I would definitely recommend to get an other hotel, even if the rooms themselves are looking very descent as nearly everything else is a nightmare and not worth the money to spend.
Jodie Appleby
As a resident of the Island, I was seeking a relaxing experience for the day. A friend of mine recommended the Vista Sol Spa. As I arrived, I was welcomed by a very warm and friendly lifeguard, who Introduced himself as Pablo. Pablo then went on to inform me he would be keeping me safe today. I thought it was a really lovely gesture.
I arrived at the spa around 12 pm, and i left at 2pm and I was the only one there. I made full use of the amenities available. Everything was great, the temperature of the pools and the sauna was perfect. There was a lovely ambiance throughout the spa with relaxing music. It was clean and tidy and is well maintained.
The changing area was clean and spacious, with safety lockers available for personal belongings. I was also given a shower cap and towel at the hotel reception when I paid for my spa experience.
Overall I had a very relaxing, stress free time in the spa. I will definitely return and also recommend to my family and friends.
Jodie
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