Gemma Campos
“I recently made a reservation with the assistance of Adrian, and from the very beginning, he was incredibly helpful, displaying great manners and patience throughout the process. Upon arriving at the hotel, Adrian continued to go above and beyond, always happy to assist and ensuring we were well looked after during our stay. He is truly an invaluable asset to this hotel, and I sincerely hope his efforts are recognized. Our experience would have been entirely different without his outstanding service.”
Thanks so much Adrian
Soňa Siepaková
Very pleasant staff, really tasty food for a good price, a nice view of the sea. However, there's a disco bar under the hotel which plays loudly until 6am. Air-conditioning don't work so you need to have a window open at night.
atlas sian
So, the rooms are in average condition, although at the time of our stay, the hotel was undergoing renovation, which is a separate issue.
I'll start by saying that we were informed in advance, but only after making the booking. I asked if we could at least get a discount on breakfast, but we were refused. The response was that it wouldn’t disturb us, as the noise would only affect those with rooms that don’t have a sea view. If it bothers us, they would figure something out together with us. Well, it did bother us, and we are currently trying to resolve this issue.
Next, a woman at the reception told us that we could leave our car in the courtyard in front of the entrance, as there was a white line there. After that, we went for a walk for an hour. When we returned, we found a lock on our wheel and a notification of a fine of 25 euros. Any arguments from the receptionist, who replaced the previous staff member, didn’t concern him; he simply pocketed the money but gave us a 5 euro discount on the fine. It felt like a scam. There was no receipt or sign indicating that it was private parking, which should have been posted at the parking spot.
The humidity here is high, and the accommodation isn’t properly ventilated. The air conditioner works from 3 PM to 11 PM and only with the windows closed. If you decide to open the windows at night, you hear noise from the street, like disco music or people having fun. According to the rules, noise is prohibited after 11 PM.
In general, the price is normal and reasonable, but the attitude towards guests is quite dismissive.
Liam
Room poor quality, only using as somewhere to sleep so we were fine with it. Utilities were great! All staff very pleasant. Gym and personal trainer 9-1. Pool is very good.
Eleesha Jeffrey
The hotel is really modern and the rooms are really spacious and clean. It is in a good location right off the strip so easy to get anywhere. The pool is really big and there are plenty of sun beds. Cocktails are lush and the alcohol slushes are even better!