Holidays to Costa Adeje

steve gosling

Hey, it's a place that's trying to become better. The food is standard, nice week day food catering for all. AI drinks are lacking, out of a self service tap. Sangria at the reception bar is a standout. The entertainment is dire, and the pools are not as big as the photos suggest. The main, noisy pool gets busy with loud, sometimes inappropriate music for families. A half arsed attempt at pool aerobics is done in the morning and water volleyball in the afternoon in a pool half the team can't stand in. It's a joke. The events have some bought in entertainment but mainly, an Internet quiz, karaoke..blah blah There a few smaller, quiet pools for the sun lizards. Nut all pools are shaded in places throughout the day as the sun moves East to West. We went out to the bars for live music. On the plus side, it's a shirt uphill walk to the promenade and beach passing lots of corner shops, convenience stores, restaurants and bars. The room are typical Spanish, if need something you have to ask..aka cooking, kettle, ect. The roof top rooms have a balcony and a roof terrace with 2 sunbeds. Which was great to get away from the disco. Go SC, use the hotel as a base and experience life away from the hotel.

Alin

We had an absolutely wonderful 7-night stay at Labranda Bahía Fañabé & Villas! From the moment we arrived, the staff at reception were incredibly helpful, assisting us with everything we needed throughout our stay. The rooms were very spacious, clean, and well-maintained, with a lovely outside seating area that was perfect for relaxing. The food was amazing, with a great selection of freshly cooked meals, and the drinks selection was decent too. The restaurant and pool staff were always friendly and accommodating, making us feel very welcome. The hotel itself is very peaceful, providing a relaxing atmosphere, and we loved the fact that it’s so close to local shops and just a 5-minute walk to the beach. Our kids had a fantastic time enjoying the pools, which had different depths suitable for all ages. A special mention goes to Marta, who provided excellent entertainment in the evenings, always making everyone smile. Overall, Labranda Bahía Fañabé & Villas exceeded our expectations, and we highly recommend it for anyone looking for a relaxing family-friendly holiday!

Samantha Mclachlan

Stayed here at the end of September and would 1000% return ! 3 big pools all which got cleaned every single night. Plenty of sun loungers too always guaranteed a sun lounger at least one of the pools. Food was great freshly prepared every day, couldn’t get enough of their margarita pizza. Staff were friendly and very helpful with very good English. Animation team where fantastic always had a massive smile on their faces and very interactive. Room was massive with a big seating area/ balcony over looking the pool. Right beside plenty of shops and supermarket is only a couple minute walk. Beach is also only 5 minute walk. Taxi to Siam park was only like €15 too which was good. Close to everything to be honest and so much to do round about.

Gemz Giddins

We went here for 10 nights as a family of 4 I was very nervous as when I have read recent reviews they was not all good. The hotel rooms could do with an update but it is clean. A big variety of food always something to eat and is nice. The only fault with the food is the pool bar which is poor. The hotel is in a good location and the entertainment was also enjoyable. The WiFi is not very good only in reception and the all inclusive finishes at half past 10 so you have to pay for your drinks after this time. This did not bother us as we always went into town at this time. The hotel is good for families and will definitely come back again.

Ellen Masterson

Came here with partner and son for a week's holiday. Location is brilliant and close to town and beach. On arrival we were told we could not have our booked room due to water damage. We got given a completely different room but did get upgraded to the premium all inclusive bands, which were pretty useless as my partner does not drink, son is 15 so couldn't take advantage on it. I did not use it much as the bar was useless and didn't know what drinks were included. Food is basic but well prepared. Lobby bar always had a really long line and only 1 staff member on. So by the time you get to the bar to get told something isn't included in the band it was quite frustrating. We generally sat by the middle pool during the day. One day we did find a mouse in the pool even though they had just cleaned. It took me going to get a cup and my partner fishing it out as the lifeguard had no idea what we were saying. On the other days all we could hear was building work which wasn't very relaxing considering one of the reasons we came away was to get away from the noise of drills and building. Our room definitely was big enough but had some fabrication issues, shower never drained. Broken tiles and bits all around, Rust, air conditioning in room was just randomly loud, we were right by the strip of path down to the beach and all you could hear all day was the shop opposite asking if people wanted a massage. On the last day I felt pushed out of our room early as the trolley was waiting outside from 8am even though checkout was at 12. A couple of times they did knock to see if we were going. On checkout they were very helpful and asked if we wanted lunch and said we can have drinks up until we left. I don't think I would stay here again. Staff were very polite as friendly, we just had a bad experience.

Donna Jones

Lovely clean hotel really enjoyed my week stay. I will be booking again. Really nice swimming pool with bar attraction looks lovely at night all light up. Supermarket was great, the shop assistant was a lovely young man always jolly and happy to help. Down fall is the hill but we ended up hiring a car.

Linda Wells

The bus and taxi services met outside several times a day. The room and facilities were really nice. Maids every day to clean the bathroom, the floors were swept and polished. Sheets and towels are delivered every 2 days. It's the hotel policiey that no white towels are to be taken. to the pool area, you can loan a towel from reception. The hotel staff are there to please. It was my birthday the day we arrived, the next day was my sisters birthday, when we got back to our room there was a bottle of fizz in the fridge. I would definitely recommend the hotel. The only negative was the hotel was up a steep incline/decline, if your not steady on your feet, you may find it a bit of hard going. Beautiful holiday had

Grace Murphy

Always a lovely stay. The pool area is great and peaceful being tucked away from the crowds. We were here at the beginning of September and it was very quiet, no problems getting sun beds. Basic rooms but some have modern updates. The staff on reception are very friendly and always willing to help. The only downside is the walk back up to the hotel which is quite steep, but a taxi from Fañabe town is roughly €5.50. Despite the walk, the location gives beautiful views of Fañabe and the ocean. This is our second time staying here and would recommend.

Alannah Carey

Stayed here for 12 days and enjoyed every minute. Staff are very friendly at reception, very helpful and attentive. We arrived early and got to check in earlier than usual. Rooms are nice, big and spacious. Bathrooms lovely too. Only issue is we had a pull out couch for a bed, but we didn’t mind just wasn’t expecting it🤣 rooms cleaned daily and towels changed every other day. Can be an issue with sun beds. Up around 8 most mornings to find 95% of the beds reserved with towels. Although it states you can’t reserve them? Towels for sun beds can be rented at reception. Entertainment was super. Special mention to Alex and Marta on animation team, really good!! Food in restaurant is lovely, cocktails and beers tasty too. On site bakery and shop which is reasonable and has everything you really need. 2 other supermarkets in walking distance. This hotel is located at the top of a hill, which may be an issue for some people. We used ‘hoppy’ scooters or ordered taxis which was only a few euro to Fanabe area. Overall would recommend coming here and would definitely return!!

Paul Rhodes

Great staff and hotel was great ..got a sunbed every day ...only downside very strong incline when returning after a walk ..not too bad for me but when you had a few drinks is challenging...Great holiday here and will be returning

Cecilia Speck

What a wonderful find this place was! A last minute deal to escape the weather in what we thought was going to be a basic cheap and cheerful hotel but how wrong we were. We had a spotlessly clean, large apartment with a double balcony and sea views. The staff are absolutely amazing and make you feel like part of the family. The food and drinks are so cheap and the facilities are great. There are 2 pools ( one adult only) with plenty of sunbeds available. It has been one of the best holidays we've had and have met some lovely people, we will be back here again without a doubt! Brilliant team and I cannot fault a single thing about Neptuno.

Erietta Markou

We stayed in this hotel for 4 nights. The first impression came from the rude staff in the reception. We were immediately asked to pay 100 € extra as a deposit. I don't know if this is common on the island, but I've never heard of it. They then asked me if I would like to have a copy, that states I paid the 100€, to which I luckily said yes. When we left, they didn't mention the deposit and just said bye. I asked if I can have my money back, the guy at the reception looked annoyed and asked if I have the receipt. It looks like they hope people forget about it. The room was superficially clean, but after closer inspection, I found human hair and some mould. The furniture is old and worn down. There's not even shower gel or dish soap. The second bedroom doesn't have a window. There's no Air-conditioning and it can be very warm on Tenerife. There's the option to rent a fan for 40€...... also there's a sign on the balcony door, that says we should keep it closed at night for safety.... So no AC and no fresh air at night..... What kind of hotel closes the pool at 5 in the afternoon?? The hotel is very loud, a lot of drunk tourists come back from partying and shout in the middle of the night. In the valley, where the hotel is located, there's about 1000 rooms. I would generally suggest staying away from Adeje, if you're looking for some peace on vacation, but that was our fault, for not getting well enough informed. The area really looks like it was created for the people that just want to eat and get drunk with warmer temperatures.

Diane Thomas

Absolutely rubbish! I don't know where to start it was that bad! Our apartment was old, smelt of damp, old furniture, basic cheap old beds and mattresses. One of the hardboard bed bases had the largest brown stain i've ever seen. The brown towels were literally thread bare and shredded around the edges. The shower tlied areas full of mould & mildew. We noticed the cleaners bucket with cleaning products in them but they certainly didn't clean anything in our room or balcony for the 10 days we were there. The very basic gym was closed all week because the staff couldn't find the key to open it. The outdoor pool table was in very poor condition but they still charged 2€ to play 1 game. Broken tiles on the floor and going up the steps around the hotel. If you do decide to stay here and you're a light sleeper, don't stay in room 21 as all you hear is a slight knocking noise, literally every second of the night! Food was basic and the smell of old chip pan fat was overwhelming. Certain not a 3 or 2 star !!!

PRS

Very affordable accomodation. Parking can be an issue as most cars are parked on the street. Please do not park in the middle of the small roundabout at the end of the street. The hotel does offer dedicated parking, but they charge €8 per day, or €40 per week. They also need a €60 deposit in CASH. (I assume for the garage keys) The rooms were mediocre, without air-conditioning and our room didn't even have a window. This can get very bad when it's hot. We also saw lots of dead cockroaches in the outside area. Luckily none got in our room, but we did hear a lady complaining at the reception about cockroaches. The hotel does have a swimming pool, pool bar, and serves food. Recommended if you're on a tight budget. Otherwise, spend a bit more and get a decent room.

Lauren Byrne

Second time staying here and certainly won’t be my last! Absolutely love staying at Neptuno! We had a fabulous sea view room which caught the sun all day! Room was spotless and cleaned numerous times over our stay, we stayed for 10 days and could not fault our stay! Pool area is spotless and the grounds throughout, we enjoy the walk down the hill to the beach and made the most of the walk back up at night,never a issue getting a bed by the pool, lady working at the pool bar is lovely and remembered us from last time(can’t remember her name) the reception and cleaning staff were all very welcoming and friendly can’t wait to return!

lynn

cheap but not so cheerful.. I was pleasantly surprised when i arrived and seen the hotel grounds as i wasn’t expecting luxury in a 2 star hotel. The grounds were lovely with a big pool and amazing view! . However when we got to the room things changed… I expected a 2 star hotel to be old and run down .. but not DIRTY! the bathroom was coated in dust, spider webs were visible in every corner , the shower barley worked and when i opened the wardrobe to put my clothes away cockroaches ran at me!. safe to say that wardrobe was firmly closed the entire stay. We also found an old flip flop covered in dust under the coffee table 🫠🫠 surely it’s not that hard to keep a room clean? . If you’re just looking for somewhere cheap to lay your head then this hotel would be fine! as we did only pay £54 a night which is a great deal for a cheap few nights away! but for me the lack of cleanliness in the room was so disappointing and there really is zero excuse for it no matter how much you have paid . I definitely would not return .

TJ Minnock

The hotel is about as 3 star as it gets. Nothing too fancy, but nowhere near as bad as some of the reviews make it out to be. Rooms are nice and practical but don't have air conditioning which makes them very hot. Balconies and views are nice. Food wasn't the best and a couple of staff were a little bit rude. It''s also a lot of hill walking to get back from the town which isn't ideal in the heat. Overall, if you're looking for a budget holiday destination, it's a great choice. There's certainly more luxurious locations in the area, but I enjoyed it. Pool was great.

Kate Wilkins

After reading some reviews of this hotel before coming here I was very nervous and it put me off, however after arriving I was put at ease as we had no major problems whatsoever. You get what you pay for, it’s basic and has everything you need in the rooms, we were lucky to have a balcony and the view was amazing especially the sunsets in the evening. The rooms were clean, cleaners came every two days to clean our room gave us fresh towels, bedding and cleaned the floors. The staff were very friendly throughout the hotel, reception were helpful at calling taxis for us. The food is basic, but we only went half board so ended up eating out most the time. The location is very convenient as it’s close to lots of nearby attractions and has a shop right next door. The hotel is on a big hill which was probably the biggest negative it can be hard to walk back up the steep hill in the heat but there are scooters available if anyone would prefer that.

Przemek

Our recent stay at this hotel in Tenerife was disappointing and fell short of our expectations. The receptionist at the front desk was unprofessional and dismissive. When I reported an issue with opening the veranda door, she had a very bad attitude and even laughed at my concern. Although she assured me the problem would be resolved the next day, it was not addressed at all. The restaurant staff were also unpleasant. We felt unwelcome, as they seemed eager for us to finish quickly, and every time we went for extra portions, our table was cleared, including our drinks. The food was not so good!! The was a smell of oil in the restaurant. Tea & coffee only at breakfast!!! There was also misinformation about cleaning. We were told the room would be cleaned every second day, but this was not the case. However, we want to express our gratitude to the cleaning staff, who worked very hard and did an excellent job of providing us with a clean and comfortable room (except the bra under the mattress). Unfortunately, these issues have left us with a negative impression of the hotel and affected our overall experience in Tenerife. We cannot recommend this hotel to others.The receptionist at the front desk was unprofessional and dismissive. When I reported an issue with the veranda door, she laughed and showed no urgency to help, saying it would only be resolved the next morning

Robert Gerrard

Brilliant for a lad/girl holiday/stag/hen do if you want some where cheap to sleep off the alcohol. Food hall is poor, all inclusive is not worth a single penny and there’s still a lot not included and only runs from 10:30am - 10:30pm. Room cleanliness was also poor and even though the cleaning schedule is every other day they only make the beds and bring new towels (I wouldn’t say fresh as they had a musky smell to them) but if you don’t mind walking the location is perfectly fine. 10 mins from the resort you have a quiet strip just the other side of the motorway bridge with some great food/drinks and a outdoor shopping centre with cafes, and a 15 minute walk down to the sea front which is abit more rowdy but to be expected in Tenerife. In summary, if you just want a roof over your head for a week so you can go out drinking or exploring all day/night, it’s fine. If you want to stay in the resort for the hole holiday I’d probably do some more looking and see if there’s anywhere else in your budget

Chris Page

The views are stunning, great view of the sunset. Room was nice a quite spacious (we went self catering for a change so had a small “apartment” with a hob and fridge freezer. Clean and well maintained. Friendly staff. There was a mixture of families, couples and young groups when we stayed. The only “downside” was there aren’t enough sun umbrellas to go around and at certain points of the day there’s no natural shade. Would definitely recommend and would go back there.

!#

Great value, good sized rooms, cleaned daily, fresh towels daily too. Handy location about 20-30 mins walk to the strip and no more than 30-40 mins from all the main attractions, nice stroll up the hill on the way back. The location is beautiful on top of the hill overlooking Costa Adeje. If your lazy and can't be bothered to check the hotel location or walk up the stairs without complaining at home, this isn't for you, get yourself a mobility scooter with the sedentary crew. Easy a 5 min taxi ride from the strip if you don't do any form of exercise and can't be bothered. Some ridiculous reviews on here about the location... Well you have Google right? Check before you buy? God forbid you get a few thousand steps in a day 🤣🤷 My 11 and 13 year old managed it, so why can't you? Food was good value and tasty, which you don't often find in hotel restaurants and bars at this level. A few little bits of TLC here and there in terms of maintaining the hotel, but small minor issues. Pool table and gaming machines didn't work but swallowed the money. On site supermarket too and a good sized pool. I enjoyed the stay, great air conditioning and a friendly team. Will definitely be back again in the future. Elderly or small children, get a taxi, as it may be a bit much.

Wayne Masterson

Just had 10 nights here and can't fault it. Rooms were fine, we had a 1 bed apartment, all facilities were good, staff are great especially the bar staff, friendly, down to earth and polite. Music is a little loud but it cuts off at midnight and we enjoyed the atmosphere, views are amazing, yes it is up a steep hill but it's a nice walk down and only 6 euro back in a taxi. I would recommend this place as it's away from the hustle of the main area. No issues with cleaning, everyday our room was cleaned, beds made etc. done point out the staff don't speak English but we didn't have a problem and after all we were in a Spanish speaking resort so maybe Folk should make an effort to speak their language? Thanks for a great 10 days no issues from us, I found the place was great value for money. I would visit again 😎

stephanie5215

Stayed 10 days from! 2/12/24 amazing views walked up the mountains behind hotel, staff was amazing we loved Nina! Can’t wait to come back to see her she was amazing aswell as roberto! An others! The room we had was amazing view from balcony enough beds to suit all, clean the pool was fab specially of a night looked gorgeous! 25min walk from hotel down the mountain to shops an bars walked back up 3 times rest taxis! It’s a killer! Gets ur cardio in! Shifts the calories :) there’s a little shop by hotel aswell, we done Siam park 30 mil walk from hotel amazing park! I had no complaints at all boss holiday if u wanna be by bars then don’t stay there but if u want views do food from bar amazing and drinks but cheaper down hill

Karim Kandil

I wish Google had the option to give 0 stars or even negative. This place completely ruined our holiday and made us want to never return to Tenerife: i) The balcony doors don't lock making you feel unsafe whilst in or out ii) We checked into a dirty room with leftovers from the previous guests iii) The fridge wasn’t working, and the reception staff showed no interest in fixing it (for the entire stay) iv) All the doors are creaking loudly, waking you up during the night. v) The hotel staff were so noisy in the mornings making it impossible to rest and they didn't care about the guests' comfort However, the worst part was that the place was infested with bugs and ants. A friend who lives in Tenerife said they've never seen anything like it. And to top it all off, the swimming pool lifeguard ruined our stay on day four. He started threatening and swearing at us for having a glass bottle by the pool (not bought by us!). We felt so unsafe that we ended up reporting the incident to the police. On a positive note, the pool bar staff were fantastic—10/10. We only found out on the last day that the bar isn't managed by the same owner as the hotel/apartments, which was evident in the difference in service quality. The bar staff, food, drinks, prices, and music were all great, but unfortunately, we didn't get to enjoy them much due to the lifeguard (who is employed by the hotel). In short, stay away from this place. Friendly advice.

John Moore

I stayed here last week with my 12 year old son. I booked because it was the cheapest in the area and was a little dubious with a few of the bad reviews but... I do believe a holiday is what you make of it so what the heck. The reception was perfect.. friendly and efficient. The rooms great at the price with a super balcony too. The bar was good and the onsite restaurant great. We had the sharing platter twice and was more than we could eat. The location is great with lots of bars a short walk plus a few supermarkets too. I have every intention of calling here again with the whole family and hopefully get a room a bit closer to the pool. All in all very well done. John and Matthew Moore

Claire Pilkington

Good location as it's situated by lots of bars and shops. Rooms were clean and recently updated with new kitchen and air conditioning. Currently, the other apartments are being refurbished, so there is building work on going. We did have a cement mixer outside our block, but it was not noisy. We had a top floor apartment, and the balcony was too small, and I could not sunbathe as only a table and chair could fit. It was an issue as not enough sunbeds around the pool. Rows of sunbeds saved with towels, but no one appeared until 3pm? Pool was beautiful and shallow, with no deep-end, but did get full with inflatables and holiday makers forming human pyramids. Breakfast on site was good at a reasonable price and evening meals good value with plenty for every taste.

Eileen Mills

Great apartments everything you need, just a bit dated could be doing with a refurbishment. But clean. Great pool area Staff friendly, great location. We will be back for sure.

Debra Hunter

Never been to Tenerife before, so went blind. Location great. Bit daunting finding our room, as we arrived at night. But, reception gave us a map. Checked in no problem. Room was basic, but had everything you need. Comfy bed, 2 pillows,kettle, and fridge. Weirdly, there was no wardrobe, there was a rack on the wall, with several hooks for hangers, which were provided, not a problem really. Nice big bathroom with walk in shower. Television with English channels. Also, air conditioning. The pool area was nice, we were a 30 second walk away. Just used the room as a base really. Short walk to the beach. Only used the restaurant for drinks, but it was busy for meals. I would stay again.

Peter Kirke

Not a bad place, I had a studio which had recently been done up,, Now with air-conditioning.. The studios are situated at the back of the property.

Robert Swanson

Lovely apartment with the most fantastic views from our huge balcony. Superb facilities and no need to leave complex as there are so many great things to do at this resort. Del Duque about a mile away Down a steep hill but bus only charges £1.45 and taxi around £6 each way. If using the bus scan the QR code that is on all bus stops and your phone will show you the time to wait before the next bus.

Edward Wright

We had a great time here! The location is amazing, with beautiful ocean views, and the whole place is massive. It’s more like staying in an apartment than a typical hotel. Check-in was quick, and the staff were really friendly. Our apartment was super spacious with two bedrooms, two bathrooms, and a huge balcony. The kitchen had everything we needed, and there were multiple TVs and air con units, which was handy. The floors could’ve used a bit of TLC, but apart from that, everything was spot on. There are two pools, which were great, and the on-site restaurant was fantastic. We ate there for breakfast and dinner, and everything was delicious. Carlos at the restaurant made our stay even better—he was brilliant every day! There’s loads to do as well, like mini golf and table tennis, all included in the price. The only downside (and why it’s 4 stars instead of 5) is the check-in and check-out times. Check-in isn’t until 4 PM, and check-out is at 10 AM, which felt way too early and a bit of a rush. Overall, we really enjoyed our stay and would recommend it for the great location, friendly staff, and all the extras they offer!

L M

Booked through jet2 with the understanding it was going to be a fun filled holiday apartment complex, it is part timeshare/ owners. There was almost no entertainment (seen 1 or 2 things in the whole week we were there) very quiet and bitterly disappointed. There were around 18 rules posted around the pool area, basically meaning no games or fun during the day, one of the life guards was awful, got on at everyone for everything, kids couldn't enjoy themselves in the pool at all, no balls, no inflatables, there is a tiny section of baby pool where you are able to play with pool equipment (tiny), most of the time the large area of the pool was very quiet, I couldn't see any reason for the drastic pool rules & regulations which made everyone on edge for fear of "getting in to trouble". Everyone we spoke with and trying to enjoy their holiday felt the same. We wouldn't return for this reason, it ruins what should have been a fun holiday for all. The timeshare owners are not happy with holidaymakers being there & the holidaymakers are not happy following the strict "no fun" rules. This complex is ideal for couples only, who want a very quiet holiday. Not good for families who enjoy pool activities or entertainment or music. Good apartments, fantastic terraces, up a very steep hill which didn't bother us, can get very cloudy due to location which can't be helped. Good mini market, nice little cafe & restaurant.

Sean

Loved Ramada Resorts, beautiful site.. apartments was big and spacious with a huge balcony with a view over looking through island down to Costa adeje an the sea view, amazing I didn't want to leave the place staff are incredible there to help you with anything you need food is amazing on site and the cocktail bar is brilliant especially when happy hour was on 2 for 1 on the drinks for a hour or 2. Overall brilliant place, would I go back? Yes! I deffiently would. Till next time 🇪🇸🇬🇧🏝👋🏻

Local Reviews

AMAZING! we thoroughly enjoyed our stay at Ramada residences the accommodation is absolutely fabulous very clean and plenty of space and storage our balcony was absolutely amazing the views where one of the best I’ve ever had from a hotel room! The staff are very helpful and always happy to help with with directions or whatever you need the adults only pool was also great 😊 very relaxing and very far from the kids pool (even better) the bar is also great especially on the 2 for 1 offer in evenings air con is free and so is the safe we personally put the air con on in the master and shut The door which really helps cooling the room down do be aware that this hotel is not suited for those with mobility issues walking up to this hotel at peak afternoon times can be very hot and uncomfortable but luckily a taxi is €5 from the centre I don’t recommend the bus as much as you still have to walk some of the way but a taxi will drive you straight to the door! Thanks for a fabulous stay!

Craig Robertson

Had an absolute amazing stay in this lovely place. We stayed in a self catering apartment in the complex. The apartment was massive, very clean and that balcony view (see pictures) If you are looking for a nice quiet area to stay in Tenerife I highly recommend staying here. The staff were all so lovely. The pool area can be busy but there's a total suntrap of a roof terrace that's really quiet and fully equipped with loungers and parasols. It also has a cold shower to help you cool down. The rooms don't have air conditioning but the provided fan is ample to help you get to sleep at night. If your are wanting that amazing view we were staying in room 111. There's lots of great restaurants in the area too, we can highly recommend the Tapas Boutique and Nebula, amazing food at very reasonable prices. We would definitely go back and stay in this lovely quiet place.

Emilia Sowińska

Our 10-day stay at the Atlantic Hotel is coming to an end. We were here on a family vacation with a child. We decided to go for the self-catering option. The kitchenette is great for this, basic dishes and kitchen accessories are available. The apartment with an ocean view exceeded our expectations, it is the most beautifully located hotel. You can enjoy the sound and view of the crashing waves all day and night. We used the hotel restaurant several times. The service is very nice and friendly. The hotel is kept clean, every toilet is fragrant and well-kept. The rooms are spacious and the breeze from the ocean compensates for the lack of air conditioning. We will definitely come back here and I recommend it with all my heart.

Ray Stuckey

Rooms are lovely. Only issue is we had 2 singles beds pushed together as opposed to a double bed. 95% of staff are amazing, just a couple are quite abrupt. Food is lovely, although choices are limited. Views are great and strongly recommend booking a sea view room Only negative point is that we arrived in time for lunch on our first today and weren't leaving til after lunch on our last day. We weren't told about the courtesy room when we asked ar first about the situation and were only told about this the night before and all suitable time had already been taken. We also had our bands taken off us before the checkout time and were unable to enjoy any food or drink on our last day. Food had been going to waste at the pool bar all week

Dino's Family Dino's Family

I was dying to be here at last,to be able to leave a review!It's Absolutely wonderful,the location It's fantastic,spotless hotel and very friendly staff. We are here for 7 days already and we still have 7 more to go:) Not much to say about food service as we decided this time to go self catering and the studio we have It's just right,fully equipped so we can sort ourselves out a light breakfast/dinner.Plenty of restaurants around to fit all budgets. We are so happy with our choice,honestly! Pool area amazing (and super clean) Play area available Bus stop just 5min walk away from the hotel Quiet area and stunning views from the Atlantic ocean:)and also a small public beach near the hotel(black sand) Happy Days 😊

Judy Kemp

Myself and my mum stayed in a panoramic view room in mid May. Our purpose for the holiday was purely to unwind by the pool with a book and that's exactly what we got with this hotel. We arrived late at night, the security guard waited for us and gave us a lovely platter of food and drinks to take to the room. He was so welcoming and helpful, it really set our holiday off to a great start. It's in such a quiet part of town and the hotel itself is very quiet, perfect for adults. The room was better than we ever could have thought, beautifully decorated, comfortable beds and all the appliances we needed. There was no air con but personally we preferred that, there was also a fan provided. We were half board and the food and general service was absolutely outstanding, we particularly liked the waiter service for dinner. It was also nice that as half board guests, we didn't need to carry our money around with us to the restaurant as you pay the bill at the end of the stay. The staff are all so friendly, welcoming and helpful and they really seem like they love their jobs. The pool was really nice and when we stayed, it wasn't busy so you always found a sunbed no matter what time of day you got to the pool, and they have a separate kids pool and play area as well. It's a no smoking area which we found really refreshing as non-smokers. My mum and I have been going away together for about 5 years now and this was our favourite hotel, we'll be booking to go back next year.

Anne Harvie

Second day at this hotel, and my word can already highly recommend it, staff so friendly, lovely welcome at reception booking in, don't know many names yet, but everyone so lovely and warm, just had a club sandwich to share with my husband and wished I had, had it to my self. Dinner last night was exceptional and we have been to some beautiful places this hotel matches if not out shines some places. Breakfast everything you could wish for and well cooked (compliments to the chef's) like every place, we have read some bad reviews of this hotel, but frankly loads of tosh, don't know what people want just being awkward. I felt I just had to write a review cos could not believe what we have seen so far, we would definitely be back and to everyone happy holidays

Jason O'Connor

Not LGBT friendly. Myself and my Boyfriend stayed at Catalonia for our Anniversary. We enjoyed the large pool, selection of food, cleanliness and ease of access throughout the hotel. However, the majority of staff there are not LGBT friendly. They made their opinions and judgements very clear to us. The dining staff in their restaurant repeatedly asked us “have you paid, have you paid” as we were leaving. On one occasion we were chased out by a lady to “make sure you’ve paid”. Although we had already charged to the room. Their restaurant have a “dress code” which we completely understand and can respect. On one night we went down for dinner and were denied entry due to the fact I was wearing a vest top. I went back to my room and changed and was allowed in. I was then very annoyed to find 4 men walking round wearing a vest top. Over the next few days there were more and more men wearing vest tops that I was denied entry for wearing. One night I was going down to the pool and found myself stuck in the lift. I used the emergency phone inside the lift which contacted the front desk. They assured me someone was on their way to help me. I was waiting 30 minutes and had no response. I then heard people outside trying to get the doors open for around 5 minutes and they weren’t answering me. They then went off so I used the phone again and the lady at the desk said “they can’t find the lift” even though I heard people trying to get the doors open. Another 15 minutes or so had passed and someone came to open the doors. I then had to jump out of the broken lift (pictured). Inside our room (308), in the corner by the air con, the paint was peeling off of the walls and the air con was discoloured a tar yellow. Unfortunately we did not get a picture of this. We will not be staying here again.

J McGuire

10 out of 10 for a 3 star hotel. Nice relaxed atmosphere around the place. The staff are brilliant and very friendly throughout the hotel. You always get a nice welcome each day. My room was perfect with a brilliant view. The pool area is nice and the pool is warm. Good location to everything else in las Americas. A lovely stay and will return.

Sabrina Mcveigh

. Lovely on the outside a disaster inside. Air cons leaking full off mould. Cracked tiles and flooring. Food ok . Staff grumpy 😠 lifts constantly broke. Food hall is a regime being told what to wear and where to sit . Wouldn't mind if hotel matched the standards they expect. Loungers round pool broken or cracked . Kids disco wasn't on once in a week . Room dusty under beds on arrival . So had to clean room ourselves . Maid generally coming 4.30 - 5 30 in day to so called clean rooms. Make sure to double check doors when closing them going put. As ours had to be tugged at to close fully. Reception had no interest in our complaints . Wouldn't stay here again. More bags hotels in tenerife are cleaner

Kacper Cielebak

We chose this hotel because it was supposed to be a room with a bath. All rooms available on booking were supposed to be with a bath. However we got a shower. They told us that we cannot get a room with a bath if we stay for just one night. The bath was the only reason why we chose this hotel. Opening hours of the swimming pool were disappointing- it was open 11-18 which is very short time comparing to other places. The food on the lunch was very bad, there was very small choice and the food was cold. Also when you go for lunch on the buffet you cannot get anything to drink for free - even water. It was not possible to order coffee even if we wanted to pay for this. There was noise from construction workers during the day and during the evening. Comparing other hotels that we stayed in it was the worst price to quality ratio.

P Gallagher

Had a great stay. Rooms are clean with a great little kitchenette. Beautiful ocean views. Large pools with a restaurant right on site. Located near plenty of shopping, restaurants and bars and grocery stores.

Shania

Was originally a bit nervous having booked this hotel seeing some of the reviews, but after staying for 8 days I can confirm this hotel is brilliant. Amazing views and location, peaceful and very clean. Only faults I can give are that the air con isn’t that good but not unbearable and that the decor is a little old school. Loved our time here and loved this hotel. Coming from someone who is very picky with where they stay this took me by surprise in a great way! Would recommend. Sea view room sunsets were beautiful.

Norbert Szak

First of all it is not a 4 star hotel!! Outdated, run down place. Reception staff layed back, not very helpful. Rooms are in terrible condition, need a re-vamp for sure. Full of cockroaches, when you mention this at the reception they just shruggle their shoulders. Bad attitude! Not cheap so expected something else! Never again! Oh and the noise...there is a bar called sloop or slop not sure but on Sundays play live music which is terrible and very noisy when mentioned this to reception staff (again) they said: well this is Tenerife they are allowed to do that! What? Seriously??? Worst hotel ever!! Avoid!!

Susan

Clean rooms, friendly staff and great service. Only problem is it's on a hill, but it's near beach and pubs downhill.

jennifer campbell

Apts we're fab - great location, staff etc - only thing I can criticise is the air con. It really doesn't work. We had ground floor 1bed apt and had 2 big windows in bedroom to open so it was fine but wouldn't fancy it in the hot summer months.

Georgia Rose

We love staying here. Staff are always very friendly. Spotlessly clean throughout the hotel and pool. They always make extra effort at Christmas with decorations. Always lots of entertainment going on for kids and adults. Would definitely recommend!

John Walsh

Fantastic selection of delicious food for breakfast. The pool bar also had supper food. The pools and pool area 😎are fantastic.Our room was huge,two bedrooms with a large sitting room and a small kitchen and a balcony with a super view of the mountains. Very near the beach ⛱️ to walk to and a huge selection of bars and restaurants in the area.

Debbie Walker

Great location, good food given the rating. Rooms set the hotel down but it is only three star so I guess you get what you pay for then. Use of the gym at the sister hotel is a bonus. There could be a bit more choice for vegetarian guesses but again it is three star and they have to cater for the majority. The staff on reception are helpful and friendly but the star of the show is Claire the entertainment chief. Her happy, enthusiastic personality is inviting and my two daughter's are already begging us to come back. She knows all the children's names in days and is just a joy and gem of your hotel.

Irene Conlon

Fabulous 👌. 2 pools. Kid friendly. Great location. Claire is fantastic at her kids entertainment, she makes kids enjoy the holiday experience so well. A great Gem to the hotel. Hotel staff were so helpful. Cleaning staff do such a good job. Place spotless

BRIAN JONES

Very friendly aparthotel, staff helpful. Excellent reception and maintenance team, who turned up quickly to sort out our problems with the TV. We had B&B, the buffet breakfasts were good with a wide variety and the dining area was spotlessly clean with good service. WiFi worked really well everywhere. Animation team very enthusiastic and we had some good fun with them. Great holiday, booked again for next year, but this time for 3 weeks.

Dina sandfeldt

Beautiful view with sea and mountains. Super helpful and friendly staff with great service. The apartment and rooms were nice. We were there in a storm though so the terrace doors were very unstable and our bedroom window blew open multiple times.

Amanda Haigh

Location was good 10/15 minute walk to the main stretch. Staff were friendly & helpful. Plenty of sun beds around the pool. Rooms were slightly dated but clean and had everything required for self catering. We had a lovely sea view. The main issue was lack of air con as the rooms got extremely warm. There is a bar with food on site near reception. And also a pool bar which doesn't do food.

Tina Spencer

It is listed as a three star apartments and I’d say it is three star. The apartment was a bit tatty and in need of an update but the beds were comfortable and you had everything you needed including a washing machine which was great. We had a beautiful viiew if the town sea including sunsets. The pool area was one of the best I have stayed at with fake grass round the pool so the kids don’t fall over. The sunbed were comfortable ones too. The pool was lovely and clean. They have what’s app group so you can ask questions on it and book the maids. Towels changed daily. It is on a steep hill so not too good for people with mobility issues. We had a brilliant holiday and I’d stay again.

Richard Lee Sellar

Great location with shops and cafes right outside.The apartment and facilities were clean. We were able to get sun beds no problem. £10 deposit per towel and could could change them out daily for no extra cost. The bar was also good with friendly staff. You can play pool and table tennis which keeps the kids entertained. They do have a washing machine and tumble drier onsite. This was the first time we have used an self catering apartment & would recommend Malibu park.

Michelle Price

Lovely place just a massive hill to walk up from the beach and shops. Taxi from Beach to hotel is just over €6. Staff are very friendly and polite. Don’t waste your money on paying for your room extension when you leave €40, there are free showers and a locker to store your belongings. Draw back is that the pool bar doesn’t serve food you have to go to the bar by main reception for burger and chips. Food very nice. We were in room 1023 and on the other side of the road is a villa which has a dog that constantly barks all night. Glad we had our ear plugs. I would definitely recommend this hotel. It has everything you need for a relaxing holiday. Adult pool and child’s pool. Room had an iron, hairdryer and a connection for you to charge your electronics just remember to take your European plugs. Only draw back was the internet. You have a ticket a day for one electronic device only, as there were 2 of us not really practical. Internet worked well though.

lorenzo Coopman

Let us start well, the staff was kind and helpful. The location of the hotel is nice and in no time you are at a (quiet )beach. The hotel itself is clean but the rooms feel dated and could use an upgrade/ update. The food is not great ( large quantities kitchen), but don't expect a ( top) restaurant experience. I would recommend this hotel for those on a budget or those who just need a bunk to sleep.

Vladislav Šagajev

Excellent hotel for the money you pay for it. You get even more than you would get anywhere else in Europe for the same price. All staff is really helpful and attentive. Overall hotel is very clean, quiet and its location is good. You will always find a free parking space nearby. Food is wonderfully tasty. We are going to this hotel already 3rd year in a row and we will definitely come back there again!

Josiah Simpson

Fantastic stay! Hovima Caleta exceeded my expectations in just about every department. I loved my apartment style room, the fully stocked kitchenette is very handy. The location is great, incredible view of the ocean from my terrace. The pool is lovely, everything is very well maintained and it shows! Breakfast buffet was delicious and had lots of options. I was also shocked just how peaceful and quiet this location is in general. I would recommend this place to anyone and will definitely stay here again when I come back to Tenerife! Thank you!

Paul Woolnough

Had a week's stay in a third floor excellence room which had a good sea view (308). We enjoyed our stay and the room was spotless and well maintained. Room was nice and quiet, blocking out most noises. We stayed half board. Food was generally quite varied and decent quality. Beer prices reasonable. Our room had air con, I gather some do not. Truffle chocolates on our pillows each evening and free bubbly for my birthday was a nice surprise (we didn't mention anything but had some cards). Location is good, the old sea front of caleta is great - fab restaurants/bars but quiet. My main grumble would be that the pool was very deep, only a small amount of it was less than 1.5m. The hotel reception booked a car for us one day which was about £70, drove up to the volcano which was probably the highlight for us.

Nini Nanda Duenas

I have been staying at this hotel for three years now, and I want to express my gratitude and satisfaction. Although the hotel is not ultra-modern, the facilities are very well-maintained, the rooms are comfortable and a good size, and what truly makes the difference is the exceptional staff. I wouldn’t change this hotel for anything because, when I arrive, I already know the whole team, and it feels like being with family. I would like to extend special thanks to the waiters Aura, Ankor, and Eduardo, who were always attentive to my child’s needs. Their care and warmth are unmatched. I’d also like to thank the chefs Teo and Carlos, who were always happy to explain the menu details. I must say, the food was delicious, and I was pleasantly surprised by the improvement in how the fish was prepared – a great step forward! However, I have a small suggestion for further improvement: please avoid using pre-packaged mojo picón sauces. The difference is very noticeable, and making these authentic sauces shouldn’t take much effort. Canarian food is such an essential part of the experience, and we were disappointed by this change. Additionally, for the children’s menu, it would be great to include healthier options, such as grilled chicken breast. It’s a simple addition and would offer a more balanced alternative to the usual nuggets and pasta with tomato sauce. This year, we attended the Canarian dinner for the first time, and it was a wonderful experience. The food was exquisite, the atmosphere was enhanced by live Sting music, and the chef even adapted the menu for my little one. I also appreciate the efforts of the entertainment staff, who tried to help with my three-year-old, even though he’s very cheeky! It was the closest we’ve come to a romantic dinner in a long time, and I value the team’s dedication. A special thank you to **Eduardo** for making this possible! Lastly, I want to highlight the friendliness of the entertainment team and Julie at reception, who was always cheerful and helpful. Without a doubt, we’ll be returning next year. Thank you to the entire team for making our holiday an unforgettable experience. I love seeing you all each year, and I’m already counting down the days until we can return!

margaret hesketh

Hotel was lovely but larger than we thought, food was plentiful although we only stayed b&b, rooms kept immaculate by the maids. A good 10/15 minutes walk to the nearest beach all downhill but obviously harder to walk back because of hills. Enjoyed our time here, all staff we encountered were pleasant.

Matthew Lavers

Staff were amazing. Lovely property. The excellent service and amenities don't make up for the appalling physical condition of the hotel rooms, however. Doors that don't fit and don't close properly, significant mold and rotting wood in the bathrooms that someone attempted to hide with paint. AC that doesn't function. Really shameful.

Mike Moate

We stayed here in July 2024, my wife and I with our three young children and had a wonderful holiday. We all felt really safe in the confines of the hotel, and the staff were all fantastic. They all seemed happy in their work and genuinely wanted to ensure that families enjoyed their holiday. The breakfast buffet was excellent and there were a good choice of three swimming pools for children of different ages and ability. We were also able to easily get ourselves some sun loungers each day near the second largest pool. Our kids have never wanted to go to holiday clubs in previous holiday, but they wanted to try this one which runs morning and afternoon for 90 minute session each time. And I’m pleased to say that all three of them absolutely loved it thanks to the excellent staff. The club also gave the kids some variety during the day between going to the holiday club and playing in the pools with us. We can’t wait to return next summer and have already booked for August 2025.

robert waugh

We have just returned for an amazing 8 nights here. We loved it all, the rooms were great, beds were really comfy and they set up a fold out bed for my 3 yr old at our request, always clean and the cleaning staff are great. There are 3 pools, the main one can be quite busy but we found if we went to the little one at the back it wasn't so busy. The kids pool is great for little ones and a playground next to it. The food is good not the most amazing food but it is what you would expect. My little one loved the chocolate cakes for pudding and the dinner staff were always great with him. The mini disco in the evenings is awesome for the kids. There is plenty to do around the hotel nothing is too far a walk, yes there is hills but we didn't think they were that bad. I would highly recommend going here with family incredible holiday

Peter Bolton

Overall, it was a pleasant experience. The staff have all been helpful and friendly. The only thing to improve on would be the soundproofing of the rooms, and it wasn't a bungalow as advertised, hence the three stars. The cleaners of our room were excellent, as was the full-board food.

Chloe Ackroyd

Recently stayed 7 nights in an apartment with hot tub room 455. Can not fault many things, the location was great for us as we don’t like hustle and bustle, the hill everyone talks about is quite steep however we had a car so wasn’t affected by this much. If you do hire a car and try to park at the top of Haciendas V at the dead end, please be mindful of where you park, there is not many spots and locals tend to park alongside of the road. One night we parked the same as about 8 locals and woke up on the morning and the car had been towed… The complex is a near a 24 hour shop and a couple of restaurants. The apartment was nice and clean upon arrival and a bottle of wine and water was left for us. The apartment was 2 bed, 2 bath and had a sofa bed that we didn’t use. It was nice and quiet and didn’t often hear any other guests. The staff were on hand via WhatsApp for any questions and replied promptly. Everything you need is in the apartment. The hot tub was cleaned during our stay and had fresh towels and sheets once. The pool in V was clean and not many guests used this but it was a bit nippy. We didn’t use the pool near reception so cannot comment on that. 100% would recommend and will definitely be back. Thank you 😉

Dani Ohagan

Its beautiful here , felt like a home from home could move in tomorrow with my 3 children. Nice and quiet surroundings but not dead there's shops and restaurants very close by and aqualand its the perfect locations. Yes it is up a hill we walked it every night with a buggy its good for you but taxis are everywhere so not hard to get back if you don't want to walk. I loved that there were 2 little pools right near my room yes they were cold but its very hot in tenerife the cold water didn't bother me at all its refreshing. No windows looking onto the pool felt very secure and safe at night. Couldn't hear loads of people partying was a couple if groups on various nights but nothing too wild was just a nice holiday atmosphere. Main pool was lovely and great views from the day beds. Staff were really lovely too.

Sarah J

We stayed for almost four weeks and had the most wonderful time. It's a very well-maintained and clean resort. Apartments are spacious and have a fabulous view over the seaside. We enjoyed the heated pool as well as the spectacular sunsets from the terrace the most. The ladies at reception are extremely helpful and friendly. It's a little bit of a walk up the hill from the beach/town but absolutely doable.

Leilani Rosario

Lovely clean spacious apartments. Fully equipped kitchen with everything you need for a self catering holiday. Reception staff were very friendly and helpful. Lovely quiet area. The apartments are up a steep hill, and there are lots of steps, but expected considering you are in the quiet part of adeje, up away from the main tourist area and noise! Swimming pool was very quiet during our time, so felt very private, and the separate sunbathing area with the canopy beds and swing chairs are a lovely addition. There are convenience stores within a 5-10 mins walk away, and a big supermarket within a 20 min walk, and taxis right outside to get everything back. Good tip is you can walk around the harbour side to walk back up to the apartments, which is far less of a hill to walk up rather than the vertical hill opposite the supermarket, which is definitely a good work out for the legs! Lovely walks down to the harbour and along to the livelier Playa. Have recommended these apartments to friends and family, and am already looking at when I can come back again.

Roo Roo

The staff, particularly Lora at the reception desk, was incredibly helpful, assisting me with all my inquiries in the days leading up to my arrival. Their responses were swift, and the staff was exceedingly friendly. The apartment was very clean and considerately equipped for guests, providing basic dishes, pots, and cutlery for those who wish to cook. Moreover, the view from the terrace was absolutely breathtaking. Additionally, visiting at the end of April and the beginning of May meant enjoying fantastic weather throughout my stay.

Hermaye Paza

We stayed in a studio apartment. Everything so clean. Bed was really comfy loads of charging area and they also have universal plugs. The kitchen has everything. Fridge is nice and cold. I really recommend this hotel if you are staying in tenerife. It's just 5 mins walk to the strip too.

Debbie Dixon

My first time travelling and staying solo. My nerves were soon settled upon arrival to extremely helpful & friendly staff. I had to move rooms on day 2 due to owner of TS arriving but everything was moved whilst I was out for the day. Great location, lots to do in and around the area too. Thanks again 😊

Shaun Swindell

Sunset Bay Club in Costa Adeje offers excellent, modern, and spacious rooms with great air conditioning. The stay was comfortable and enjoyable, but the only downside was the floors, which left feet black from dirt. Otherwise, a great experience overall!

shannon gaughan

Just back from a week at sunset bay apartments. The apartments were clean and huge we stayed in a 2 bedroom apartment and had everything we needed, there are english channels on the TV and everything you need for self catering also aircon In each room and filtered drinking water on tap. The staff at the pool bar are excellent and so friendly. The lifeguard is also brilliant he doesn't take his eye off the pool all day. Reception staff very helpful and friendly. Its just a short stroll to the beach and there are loads of restaurants around the area. Would recommend and would stay again. The only negative is the sunbed wars in the morning!

Emmy Key

First time staying here last week. Room was above 6 or more different bars and restaurants surrounding the back and front of the room (that another reviewer aptly named the Diagon Alley of boozers, it really is!) where loud music noise went on till at least 11pm and drunk people noise went on and on through the day and night until 2am at least. We could also hear a singer in a bar every night that was at least 5 streets away near the Dino supermarket until 11pm or so. If you want to come here and have a holiday where you want to go bed early and get up early for daytime activities that don't include drinking and sitting around the pool, beach and bars all day (like hiking, self drive tours, sightseeing etc) then don't stay here as you will get no rest or sleep. Shame because reception and other staff were friendly and attentive and the room was a decent size with good aircon in the bedroom and lounge. The terrace/balcony we had was also large with 2 sun beds, an umbrella and had good views. Parking was 8 euros a day underneath the complex which was good too. Maids cleaned room/changed sheets/emptied bins on our second to last day, rather than mid way through the holiday. Overall, I doubt I will coming back to stay here purely due to the noise from all directions at night and being unable to go to bed early for early morning starts, It seems like it is very hit and miss whether you get given a room in this part of the complex and I'm not taking the chance again. Upon checkout I said it was too noisy for us, and the reception staff said next time we can email to ask not to stay in D block/near the bars, but I wouldn't want to book then email to find out they don't have any other rooms available, so I would email prior to booking and paying

Jason Duggan

it is a really nice hotel clean and tidy. I would definitely highly recommend making sure you have air conditioning as not rooms do not have them. cleaners come on a daily basis to the room. The bars are rather good. The pool was a fantastic size and location for the sun. food was not too bad what you wood expect really with a all inclusive. location I would say is OK right next to a shopping centre.Lots of other shops as well. the biggest problem I would have to say is the day you check out if you have a late flight.They take your wrist bands and deactivate key cards to enter the hotel at 12pm which I have never had at any resort or hotel i have stayed at. other than that highly recommended

Alice Ak

The scenery is nice, but nothing else is. For starters, we booked a suite with two separate bedrooms, and instead received 1 bedroom and a living space with a sofa bed, which is annoying but manageable. The all inclusive isn’t exactly all inclusive. There is no free snacks, or anything to eat other than when specific meal times are. The meal times are also quite inconvenient. The food is terrible, and very boring. Same food every day and it’s dry and tastes old. Unless you like dry fish and dry inedible burgers, then you won’t enjoy it very much. Occasionally there was a tough bit of veal being cooked, which was more edible, but it was still not very nice. We also got very sick a couple of days in, which may not be their fault, but could be related. Some of the staff were incredibly rude and ignorant, and basically dirty looked you just for asking for a drink. However, there was 1 lovely bartender who was very kind, however I am not sure of his name (dark brown hair, quite tall, very friendly guy). The receptionist was also nice, but nearly every other staff encounter was bad. The rooms are not good, but are reasonably spacious, however don’t book a balcony room and expect a balcony. We got a room on the bottom floor with a bit of a post around an on-floor patio section. It is also far too hot, with no air conditioning, and only a fan that is near enough non-functioning. It felt like it was 50 degrees every night. We’ve also heard reports of cockroaches in rooms, however I haven’t encountered one myself, though it’s definitely made me on edge. Location is fine enough as it’s only about a 15 minute walk to the beach, however at night it’s seedy and seems unsafe to go out alone. Overall, this hotel isn’t the best in the area, and should definitely not be marked as a 4 star. I’d advise booking elsewhere for the same price, as this was far too expensive to be like this. If I could refund and never experience this holiday in the first place then I would. Wish I cancelled and stayed home.

graeme “Bigyin” Burt

Great location and rooms where cleaned every day. We ended up above a group of drunks for the first 3 nights who would fight and shout every night and smash windows they where from the south of England and the security where always at there door I think in the end the police where involved. Thankfully they left but this is the fun of a all inclusive hotel. Staff are nice the the pools where clean and warm. Plenty of shops and bars around and only 10 mins walk to the beachs. We had a great holiday and will definitely book this hotel in the future.

Katie ONeill

Great location with only a 15minute walk down to the beach and restaurants. Rooms are large and relatively clean. Two pools with plenty of sun beds. Great choice of drinks for all inclusive including cocktails. Unfortunately we were very disappointed with the all inclusive food which was subpar with undercooked meat and uncooked rice and very repetitive with the same choice of food everyday. I would NOT recommend going all inclusive at this hotel., but with plenty of local restaurants you wouldn’t be stuck for choice with self catering.

Matt

Just returned from a 1 week stay here (July 2024) and the experience was fantastic. The sun was scorching and this made the experience better. There were 1 or 2 quips that stops the hotel being a 5 star visit. Not all rooms have air con and some have minor issues with bugs and gnats but our holiday was activity based so we didn't mind this. The location is very good 8/10. The beach is 15 minute walk away and there are some shopping malls and other activities nearby. I'd advise taking a travel card if using the public transport as using the app to buy and use tickets on the bus is complocated and you can't get tickets from the driver directly. Back to the hotel, food was very good, not much variation but cooked to a very high quality. Room service and reception staff are great, bar staff outstanding and night time entertainment hosts irreplaceable. Thank you for an awesome stay and I'll be returning in the future 8/10 🤠

Ken Fletcher

Had an excellent stay here. The staff throughout the hotel are excellent, friendly and efficient. Restaurant is very good, food is good quality and plenty of choice. My only criticism is that the food and plates could be a little warmer. The pool areas are very good. Plenty of sunbeds and space. The rooftop terrace is also good with sunbeds and space again with a bar, toilets, and two small pools. There is also a naturist area at one end, cordoned off so no-one gets embarrassed, which is not massive but has plenty of space and sunbeds. The large hall and outdoor patio bar gives excellent service and the evening entertainment is generally decent quality. The pool bar is also a good sized area, with a stage for entertainment in the evening.

Chris Derbyshire

Really enjoyed the GF Fanabe. Yes, around the edges it needs an uplift, however the staff are so friendly, the cleaners keep the hotel ever so clean, reception friendly and helpful although not a massive amount of interaction with them. The bedroom was always kept clean, plenty space inside with everything needed for a holiday. I had a ground floor pool view that captured the afternoon sunshine. The food in the restaurant was varied, well presented and tasty, something for everyone. The hotel is in a good location, handy for the local shops, close by to the promenade and yes there is a slope to walk. Entertainment in the evening was varied, even providing a good rock group that were pretty good. There are faults the hotel is a 4 star and it is a big hotel the all inclusive only provides local drinks and I'm sure the premium drinks would not add much extra and having easier access to fresh water would have been better than having to queue at the bar but definitely this hotel and it's staff provided an enjoyable holiday. Thank you to all.

Cheryl Griffiths

We stayed here beginning of September for first time, for our honeymoon. Lovely hotel, rooms cleaned everyday, staff always friendly & helpful. Food was okay not restaurant quality but totally adequate, lots of variety, lots of fresh Salad every day, different cuisine, something for everyone. Brilliant roof top pools, never any sun bed wars. Can't wait to come again next year

Adrian Crs

We recently stayed at GF Fañabé in Tenerife for 8 nights, and while there were some great aspects of the hotel, a few things fell short of our expectations. The hotel is definitely family-friendly, with five swimming pools to choose from, which is always a bonus when traveling with kids. The food in the restaurant was another highlight. There was plenty of variety, and we always found something we enjoyed. The real stars of the hotel, though, were the animation team, especially Christobal and the rest of the crew. They were absolutely fantastic with our daughter, Ariana. Even though there weren’t many kids around during our stay, they made sure Ariana had the best time. Their energy and effort made such a difference for her, and we’re really grateful for that. Unfortunately, the swimming pools were quite cold. While it’s nice to have so many, most of them were uncomfortably chilly, and the rooftop pools were so cold that we didn’t even attempt to use them. This was a bit disappointing, especially since pool time is such a big part of a family holiday. Another downside was the lack of interaction from the staff. Apart from a polite "hello" and "goodbye," there wasn’t much effort to engage with us. Considering the hotel wasn’t particularly busy, we expected a little more warmth or conversation. It might be down to language barriers, but a bit of personal interaction would have gone a long way in making us feel more welcome. While we enjoyed some aspects of our stay, especially the animation team, the cold pools and lack of guest engagement left us feeling a bit underwhelmed. GF Fañabé is a decent hotel, but it didn’t quite leave a lasting impression. Would we return? Probably not.

Fiona Campbell

Great hotel with friendly and helpful staff who make you feel special and welcome. A shout out to the Animation Team who worked so hard and with such enthusiasm and talent. The waiting and bar staff were all efficient and polite and just wanted to make you feel looked after.

Dominic

I've seen a few negative reviews recently, but all I can say is that this hotel was top class. Rooms were decent, facilities were great, staff were friendly and the food was really good too. The rooftop bar is really nice and the pool area on the ground floor also. The bus stop is right across the street should you want to travel around the island cheaply. Outside of someone offering to wipe your bottom, the hotel offered pretty much everything, I feel some of recent reviews expected this to get the 5 stars. The hotel room floor could have been cleaner on entrance, and outside of restaurants, there isn't loads to do in the area, but I'd happily come and stay here again and likely will be doing.

Yurong Zhao

Staying at Mynd Hotel was very convenient. I appreciate their simplicity and eco-friendly approach, encouraging guests to opt out of daily room cleaning. The breakfast, ground pool, and events like wine tasting and yoga were nice touches that added to the experience. The staff were welcoming, especially the professional and friendly woman with short hair and glasses at the reception and the towel exchanging guy next to the pool. I would recommend this hotel.

Elvinas Palcauskis

Great hotel that has everything. We really enjoyed staying in this hotel. It is clean, staff is friendly and try to help in any way they can. The breakfast buffet is fantastic with wide variety of foods to choose from. Brilliant breakfast fast tomes which span from 7:30 to 11:30 am. Pool area is large and smaller more romantic pool on the roof top. Will stay again and highly recommend. Shops right across the street, more restaurants just 2mins away. Plenty on street parking around.

Natalie Ashworth

Just come back from a weeks stay half board at Mynd Adeje. I feel refreshed and relaxed just what i needed. Cannot fault this hotel - the only thing that would have made it even better would have been MORE yoga with Raquel!! She is AMAZING!! I could have done her yoga everyday if it was on offer. All the staff were so friendly and service was great, food was 5 star quality couldn't fault anything we had! The rooftop terrace was perfect for watching the sunset. One week just wasnt enough! Will definitely be returning :-).

Tom

The perfect hotel for a short, couples stay. The area itself is amazing with enough bars and restaurants to keep you occupied but without it being too busy, and each time we ate we had a new favorite meal of the holiday. The hotel itself is newly refurbished with very modern, comfortable rooms. The breakfast was beautiful with a huge range of food, and the pool area calm and without sunbed wars which is a big plus. You really cannot fault this hotel and we will be staying again.

Radoslaw Walec

This is a very nice hotel. Amongst various "four" stars hotels, this one is very solid four, I'd say. Very decent view from block A rooms, where we stayed. Nice food, nice staff, sufficiently good swimming pools, although they could convert one more into heated one. The location is not bad. Only 5 - 7 min walk to the seafront. The main entrance is pointing towards several small walks with shops and restaurants. My only complaint would be towards the coffee across the hotel - come on, people, it is not that difficult to get some inexpensive but decent beans. Overall, I was very happy.

Callum Hanratty

Not a 4 star hotel. Cons: Very run down and tired. The staff vary from outright rude to can't be bothered. Many seem to have given in to their surroundings, which is a shame. A minority were pretty nice. The hygiene standards are really worrying. Roadside rooms stink of drains. Some of the hotel is filthy. Pros: There is plenty of choice at the buffet and it's refreshed regularly. The kids had fun at the pool! The location is bang on, it's only a short walk to the beach and restaurants/shops. Plenty of pool space. Stunned that Jet 2 rate this as 4 star given that they have an office here. I think the hotel was built in the 80s? It has been left to rot, unfortunately. The standard hotel responses to these reviews with no action confirm that, we foolishly decided to give it a chance.

Vytautas Bronislovaitis

The place is huge, so it can get crowded even in December, especially reception and by the pools.Rooms ok, but nothing special, could be better cleaned. No iron in the room, 24 Eur for a week. Very small gym, other facilities could do with an upgrade. The food was average, a water bottle 2 Eur. Taxi to the Airport around 35 Eur. The staff were good. Overall I think it's good value for money,but definitely not a four star hotel.

mark finney

For the price this was a better than average hotel. A little dated in rooms and decor but clean and tidy. Lovely helpful staff and great food with lots of choice. My only gripe is they would not give you tap water with meals unless you were all inclusive. That was poor on their behalf. I would however recommend this hotel and would return.

Peter Thingemejig

Good hotel though quite difficult to navigate. Rooms good and a nice pool area. Location is fine. The food really wasn't to our taste so probably wouldn't go all inclusive if we return. All in all a solid 4/5.

Geeta Motwani

Our stay at Royal Sunset Beach Club was pleasant as our rooms were spotless, the staff were very helpful and the location of the hotel was very well situated with lots of supermarkets nearby., helping to make our stay memorable. However, it was unfortunate that we were given rooms at the ground floor as it would have been preferable if we were given a room with a balcony instead. Also, despite checking in late, the check out time was quite early, charging 10 euros per extra hour which I felt was quite steep! However, overall, our stay was really good and we would recommend this hotel to others as well!

Abbie Baddeley

I honestly couldn’t fault this hotel in any way! We had the best week here visiting Tenerife for the first time. We’re both in our 20s (25&27) and if you’re looking for a quieter hotel but still in an amazing location then this is ideal. We loved our room which was right in front of the pool on the ground floor. Had everything you could need on holiday. Room come with 2 chairs on the balcony sort of bit and then 2 sun loungers just down from that so never had any issues trying to get one even if waking up at gone 10/11am. Lovely pool and was quiet and always lots of space too, sun loungers available all day right by pool too if fancied lying slightly closer (we were happy to dip in pool and then go back to our loungers by our room as not far at all). Very strong, tasty cocktails at the pool side bar and reasonable priced food, which was ok but preferred to eat out every night. The staff were so lovely and helpful. Everything you need then right on your doorstep, supermarket next door was so handy, then bars and restaurants within a minute walk. Loved every second and would definitely be back and recommend to anyone. As for the deposit, we had it back in our bank less than 24 hours after leaving.

NICOLA FOX

Lovely hotel, no problems. Very friendly staff, even greeted us with a glass of cava! Very eco friendly and well organised recycling and extra tap providing filtered water in the kitchen is a welcome touch and avoids having to carry heavy bottles of water from the supermarket. Studio apartment well equipped and modern and hotel is spotlessly clean and well presented.

James Carberry

Stayed here for 17 nights in June and have to say it was excellent from start to finish. Apartments have everything you need to enjoy your stay. Location could not be better and the staff are brilliant. Will definitely return 💯

Gavin Baker

As a Diamond Owner we choose to stay here quite regularly, as the location is perfect! Lots of very good restaurants opposite and the beach is 30 seconds away. The hotel was clean, friendly and we had no complaints. The room was big enough for us and had everything we needed. Would definitely be back again.

Rita

We ended up at this hotel by chance due to a sudden change of destination, and this place happened to have availability. After reading the reviews, I thought everything would be terrible, but our family was pleasantly surprised. The hotel fully matches its 3-star rating. The buildings with the rooms are arranged in a triangle, and there are pools inside. As for the pools, it's hard to say much since we didn’t swim there even once—we walked to the nearest beach, which takes about 10 minutes on foot. The hotel is clean; the staff mops the floors a few times a day, and the room is cleaned every two days. We had no issues with cleanliness. Regarding the food, many people write that it’s inedible, but I will say this: if you are going to a 3-star hotel expecting lobsters and a 2-kilometer-long buffet, then no, this is not the place for you. The selection is not huge, but there are always vegetables, three types of salad, paella, soup, chicken, meat, and potatoes. There were also shrimp and mussels a couple of times. The beer is good, the cocktails are a bit diluted, but we often bought something from the store, where prices are low, so there were no issues. The staff is very pleasant and friendly. We had a problem with noisy neighbors once, and after notifying reception, there was a quick response, and everything was resolved immediately—thank you very much. The waitstaff clears tables quickly, sets them up efficiently, and always with a smile. The rooms are actually quite spacious, with a mini-kitchen and a refrigerator. There is no air conditioning, but since we're visiting in October, there are ceiling fans, which is sufficient. I can't say how they handle it in the summer :) Overall, we were satisfied—thank you very much :)

Laul Tee

We recently returned from a 7 night stay here & we’re terrified given some of the reviews are horrendous, however we were very pleasantly surprised. Arrived at the hotel at 11am despite being told check in wasn’t until 2pm, they already had our room ready and waiting which was a bonus! The staff were very friendly and welcoming from the minute we got there, I will say though treat others and you would like to be treated as manners do go along way. Rooms were all clean and very spacious and modern (no cockroaches seen our entire stay) Food is basic but we ate breakfast and lunch there as the kids could find something to eat, dinners we ate our which suited us fine. You get what you pay for with this side of things but the churros were loveeeeely. Location is on point close enough to everything you need, but of a hill down to the beach but a pleasant stroll, plenty of restaurants and bars nearby for those who wish to go out. Entertainment wasn’t great but didn’t affect our stay in any way. Needs updating a bit I think but the team were still friendly. Pool big and nice kids pool for little ones however was very cold but we did stay in November so that’s our fault, still went swimming and the kids loved every minute of it. I will also say, we left a baby blanket in our hotel room not expensive but sentimental value & the hotel receptionist Alicia has been kind enough to go out of her way & send it back to us so they really do go above and beyond if you treat them with respect and be kind! Thanks for a lovely stay 🫶

Darren Hanson

A VERY RUN DOWN PLACE. I stopped here at the beginning of December 24 and it was awful. The place was infested with cockroach, it was dirty, noisy (mainly the staff at 07.30 am) and not enjoyable at all. It's cheap for a reason and that's because it's awful, so do yourself a favour and go somewhere else this place is the pits. I'm 53 now and started going abroad aged 20 and this is definitely the worst place I've ever stopped and I have been to Bulgaria. Oh and there's a constant funny smell like the drains are backed up.

Jean Houlton

We were a group of 8 adults 2 children the rooms were spacious not really geared for self catering. Don't bother hiring a remote as telly won't really work .the maids came in every 2 days changed towels however we had to go to reception and request that they cleaned the floors .the pool area is run down lots of tiles missing ect easy to get a sun bed any time .the pool itself was ice cold and most of us didn't go in all holiday .2 of our group were all inclusive and said the food was OK. The main issue in 2 of our rooms were cockroaches on 3 occasions again I went to reception and they sent someone to put some stuff down that seemed to sort it along with cans of spray which we bought to be sure .would we come again no we wouldn't it's cheap for a reason .that said location wise spot on

Sarah Green

No air con in rooms, cleaning lady every 2 days but only tidied beds didn't change sheets didn't clean floors or anything. Food was tasty in buffet but not big selection and the snack bar was disgusting I had 1 hot dog nothing more. Drinks decent but in paper cups. You are NOT near the beach it's a 10 min walk down hill to beaches. Pool was ok but could of been cleaner. They charge you €10 deposit for TV remote for room, €10 deposit if want to play pool 🎱 darts or table tennis although the table had no little net on. To top it off your opposite a swingers club with lap dancing/ brothel club above omg what a place 🤣

benoit simonet

We initially planned to go just my wife and I, but unexpectedly had to bring our 3 kids (13, 11 and 4 years old). We thought we could sort it out at check in and pay for upgraded room once there. The guy at reception made us feel like we were trying to fit 5 in a 2 people's room as initially booked. All we wanted was to change our room for our whole family, but it seemed too complicated for him as all other rooms were booked. Understanding the issue we spoke to manager, ended up paying twice the price and were able to enjoy a suite with private pool. No problem with that but the way the receptionist welcomed us at the start, almost got me started. Also our experience at the rooftop restaurant was a disaster as no paëlla available (half of the proposed menu), and the food served was good but really not as we expected in terms of quantity and price. Great place for drinks though. Other than that, great, friendly and helping staff.

Jackie Balaam

Very good location, not value for money if all inclusive as poor selection in the dining room except for breakfast and then you are having to lay your own table and drink coffee out of paper cups as obviously not the capacity for two hotels. Long haul for us to get to the dining room up steps and steep ramp to sister hotel. Annoyed we paid for all inclusive only to watch people fill up there bags with food at breakfast and others walk in and have breakfast that they haven't paid for, there are not enough staff to police this. Nowhere to sit and enjoy a drink in the evening unless you go to the sky bar then you have to pay. More of a room only hotel. Staff were nice and friendly, felt sorry for Maria at the pool bar as she was obviously overworked and people complaining when they had to wait. Management need to sort out staffing issues, palm trees cordoned off for days near the pool, if they were maintained it wouldn't have been necessary. Wouldn't come back here as to many issues.

fullsun

I am rating this resort 1/5 stars due to several issues during our stay. Our room was infested with ants, from the living room to the bedroom, crawling on various surfaces. The bathroom sink was clogged, and despite reporting it to the staff, they promised to fix it the next day but never followed through. We also had a major cockroach infestation. When we brought these concerns to management, their response was dismissive and rude, claiming nothing could be done. Additionally, our room was not cleaned throughout our stay, and none of the reported problems were resolved. This experience was highly disappointing, and I cannot recommend this resort.

Georgia-mae Cunningham

Stayed here for a week during August. Staff on reception were very pleasant and always helpful. Room was clean, spacious and modern. Always managed to get a sun lounger around the pool. Location is excellent it is on the beach and many restaurant around the hotel. We had breakfasts included, the breakfast was very good and had a selection of food. Would stay here again but we Booked a ground floor room without aircon and the fan is not the best during the heat in August, so defiantly worth paying the extra for an aircon room.

marky goods

Great location close to the beach and promenade where all the restaurants and nightlife is. the resort is a bit dilapidated, it could do with some good maintenence or a refurbishment to modernise it a little. breakfast is provided at the sister resort adjacent. the breakfast was ample with good selection of hot food with some cold options too. the coffee is good but there are not enough machines for all of the people. the breakfasts area is extremely busy catering for 2 resorts but the staff just about manage to keep it going without too many issues. overall, if you're looking for some budget type accommodation. this place won't disappoint.

Roger Hodgson

More of a hotel resort than just an hotel. Surrounding area is a concrete jungle like most over developed December sunspots. But hotel and staff are excellent - cannot be faulted in my opinion. Hotel refurbished over summer 2024 and so is pristine throughout

edvin segin

This hotel was perfect for my good friend who is from out of the country and had not been to Spain. He was treated with the upmost respect, the rooms were clean, the service was very friendly many thanks to Jacob for great aqua gym and customer service . My friend and me enjoyed the city, which was a 5 minute walk away. And we felt very safe going there. The reception there, was exceedingly helpful, kind, and efficient in helping us with the check in matter many thanks to Lisa. The only issue was lack of food variety . As part of my job, I travel around the world, and I was very impressed with AluaSoul Costa Adeje!

Naomi Williams

I felt the need to write a review as it’s newly renovated it could be useful. I think the other comments that it’s a mid range 4 star is quite accurate. The areas that have been renovated are lovely, the initial frontage, reception, lounge area and bar are lovely and stylish. Pool was great sunbeds nice despite being plastic and the main photo of the newly opened hotel shows posh wooden ones (so bit cheeky really). Pool lovely, it’s a simple pool but just right to cool off when you’re sunbathing. Pool bar is nice to have, food wasn’t good at all but we enjoyed a beer etc. Breakfast we thought was excellent, they change things up a little each day and never waiting, loved freshly fried eggs. Only improvement would be fresh orange juice as the juices were not nice. Also for anyone going, the black coffee is bean to cup but the cappuccino isn’t, it’s like sachet coffee and doesn’t come from the beans. I wish I discovered the espresso was nice coffee sooner. Also poached eggs be nice but that’s being fussy. Room was lovely, large, air con worked very well, everything you needed. We had superior double. The daily cleaning was excellent and cleaners very nice and considerate. Agree that the lack of ventilation in bathroom is a bit of an issue but we left door open and opened balcony door. Evening entertainment was high quality I thought, singers excellent. We don’t usually watch entertainment but we’d come back after an evening out and hear it and enjoyed it so much we stayed, some better than others ofcourse but was nice to have, enjoyed a wine or a late night whisky whilst watching them. Location is fantastic. We surf so you perfectly between las americas for surfing and also walking distance to fanabe and playa del duque which is a lovely beach. We found nice restaurants between 5-20min walk each evening. My main issues/ thoughts are that the areas that have been renovated are quite a different style to the old hotel parts so you really recognise the parts that feel not done and a bit empty so I think it needs a little further investment. Some drinks were bad, my Aperol spritz particularly awful (made with cava not Prosecco and soda water stale). Also the gym is terrible, the weights are what you put on a bar without a bar 😂. The running machine shook and the chain on the rower was rusty. The gym is fine, painted, good flooring and mirrors so I think they’ve just put the old equipment in and hopefully they will renew them as I would have loved to go daily. However the room, the location and the breakfast would make me return to this hotel. If they just improved a few things and the reception staff a little more welcoming it be great.

David Kubíček

AluSoul Costa Adeje on Tenerife is truly a gem that exceeds all expectations! This hotel offers a perfect combination of luxury, comfort, and an exceptional atmosphere, making it an ideal destination for relaxation and enjoyment. The rooms are spacious, modernly furnished, and always impeccably clean. The beds are extremely comfortable, ensuring you’ll rest like never before. The staff is incredibly friendly, helpful, and professional. From the receptionists to the restaurant team – everyone goes above and beyond to make guests feel welcome and provide everything they need. When it comes to dining, the hotel offers a variety of delicious dishes that will delight even the most discerning gourmets. The breakfast buffet is abundant and filled with fresh ingredients, while lunch and dinner are unforgettable experiences thanks to the creative menu and local specialties. Moreover, there are plenty of activities in the surrounding area, from beaches and water sports to beautiful nature excursions. The hotel’s location is another big advantage – right in the heart of Costa Adeje, just a few minutes’ walk from stunning beaches, luxurious shops, and restaurants. Overall, AluSoul Costa Adeje is a place I highly recommend to anyone looking for an unforgettable holiday. You’ll feel pampered and leave with the feeling that you’ve experienced something truly special. If you’re planning a trip to Tenerife, this hotel is the number one choice!

matt bradders

Pros Great location, spectacular sea view Beautiful hotel, if a little run down Room had everything I needed apart from milk A comfy bed and an awesome shower Cleaned everyday Cons There was no air conditioning (despite advertised) I asked to repair 4 days, on the 5 th Nunes tells me Spanish law has banned it. No fan Fire alarm went off 4.51 am Receptionist could improve their attitude Certain areas still being renovated

R “Bodders” M

2 weeks holiday in November was great value AI no frills hotel with very friendly staff . Room was large and functional with a small kitchen area left over from before all inclusive became the norm the room was nothing fancy but served its job bed was comfortable and cleaned every day apart from Sunday. Food was again standard for the price of the holiday the restaurant was large and tidy with a bar serving beer, wine and soft drinks as part of the AI package . Pool was a nice area with amazing sunset view from the pool bar area . The main bar opens at 6 and was generally low key with only a act on at 9 pm for a hour or 2 . Cocktails where available for 4 euros which was good value made freshly. Reception good and efficient. Location excellent with bars etc in a short distance. Not much for children more a older crowd but it was November. Only one thing I'd say is that as the wife is vegetarian the food was not labeled clearly as vegetarian and it was a guessing game what she could eat .

Sarah Haycock

Myself and my two kids stayed here for a week at the start of November. The hotel is great always friendly staff plenty of food and drink. The food was nice well cooked. There was Entertainment was on every night the rooms are quite big have everything you need, the location of the hotel is perfect and with walking distance to the beach front shops and bars.cant fault this hotel had a lovely stay and will definitely be booking again to come back next year this time for longer. Thank you I really enjoyed my lovely relaxing holiday 😊

Michelle Start

We stayed here last week and it was our second stay at the hotel. Check in was good but we had an issue with our room. Shaun on Reception could not do enough to resolve the issue promptly. He is a star 🌟 All the staff were very friendly, and the selection of food each day was great. There was something for everyone. The hotel is ideally located for shops, bars and beaches. We had such a relaxing and enjoyable holiday we have booked to go back in February! Thank you to all the staff for making our holiday so enjoyable. See you in February!

Scott Martin

We loved our stay. A week in the middle of August with our 2 children. Food was good, plenty of choice and always plenty of it for each meal time, none of us went hungry. Staff are brilliant, always seem friendly and ready to help. Enjoyed the pool and majority of the entertainment. Chicken Man is great, we enjoyed his lunchtime and evening performances. A good location for getting to most places near by. Bus stop is straight outside if you want to go further. Only real things that could do with a tweak is the sofa bed in the room. Mattress and pillows not the most comfortable, but each person is different. Sun lounger rules for people reserving them with towels could do with being a little stricter. Signs up saying it shouldn't be done, but we noticed towels out before 6am some mornings towards the end of our week with no one using them until mid morning onwards. All in all a great time and we've booked for next year.

Samantha Harden

Absolutely brilliant week here. Great hotel, great location but mostly AMAZING staff!! From the reception to the cleaning staff who were so helpful and friendly to the bar staff who can't do enough for you! But special mention to Rosita and her Brother (not a bad singer) they made the holiday. Find them and if hard, just ask for the Chicken Man. He the bestttt x

JamesVic House

My husband and I stayed for 5 days for our honeymoon. We were greeted with a welcome drink when we checked in, shortly followed by a bottle of fizz in the room to recognise our celebration. This was really appreciated. There was an issue with the air conditioning not getting cold enough, the hotel were prompt in their response to this and sent a technician. The air con didn’t get the room cool enough, so staff very kindly allocated us a new room and helped us move our belongings. There are three pools, all of which are lovely and warm. Very calm environment, really quiet and zen. The food was excellent, really high quality & all staff were very friendly and attentive. The entertainment in the evenings was lovely too. Saxophonist, pianist and singers. We thoroughly enjoyed our stay and would recommend it to anyone that wants a quiet and relaxing break. We hope to return!

jgriffiths00

My wife and I stayed here for two weeks, overall our stay was very nice, the hotel is well kept, clean and the staff are very friendly. This is the second time we've stayed at this hotel, the first was over 10 years ago and I remember the breakfast selection being much better. We opted for pastries in the room for the entire second week as the breakfast wasn't worth the effort. We'd probably stay again but it would be better suited for us if we could book on a room only basis.

Raisa Pohribna

The hotel is wonderful, I would even say luxurious. Incredible service, daily clean towels and bedding. A large selection of dishes for breakfast and dinner. Various fruits, cakes and pastries are always given for dinner. This was my favorite part of the day.🥰Big, spacious rooms with beautiful views and a nice, modern bathroom. Tea and coffee machine available. That incredible terrace where you can spend romantic evenings. There are also several pools with salt and normal water and many sunbeds. Special thanks to the hotel for the birthday greetings, it was very nice and unexpected. 🥳 If possible, I will certainly use the services of this hotel more than once

Margaret Derrick

Love it. This was our second stay at the Colon, we have also stayed once before in the sister hotel Jardins de Navaria, and we much preferred the Colon. The hotel is much smaller than the Jardins and all the better for it. Staff are very welcoming and always smiling. Our room overlooked the road which suited us as we don’t care for a pool view. Lovely big walk in shower with a rain shower head and a separate removable head. Bed was comfy, nice balcony and tea & coffee making facilities although if you use up the allocated coffee pods you need to buy your own. The food in the hotel is lovely, plenty of choice, loads of vegetarian options and beautiful amuse niche selection and desert selection. Pool area is lovely, enough comfortable loungers and nice pool towels. Can’t praise the hotel and its staff enough. The rooms and hotel are lovely and clean. We arrived extremely late at night from the airport and there was a table left set up in the dining room with salad, cold plate, fruit and juice, we were quite overwhelmed it was lovely. Thanks so much to all st the Colon for a lovely stay

Simon East

We arrived late after a minor flight delay ( 23.30pm). We were fatigued, but were met by a kind porter who sorted all our luggage and took us to be checked in at reception. First impressions were well beyond our expectations truly a WOW moment. After a very efficient check in we were taken to our room by the porter. Again, we were absolutely impressed. The reception had told us they had arranged some food and so we went down to the restaurant to be greeted with a cheerful Hola from the waitress ( don't forget its midnight by now) the food was superb fruit meats cheeses fresh bread seafood all freshly prepared. Always the staff were cheerful and very friendly, truly they were the hotels best asset. I could name many of them, but will say they all deserved high praise rather than individual, they are superb people. The premises are absolutely spotless, cleaning was to a high standard. The Chef and his staff turned out a massive array of food everyday to a very high standard. Amazing puddings, ice cream, fruits, cheeses and beautiful cold meats and many local cuisines as well. I personally thanked him for working so hard in his kitchen in 30c heat of the day. The pools were all clean, the lower two were rather warm, but the roof pool with its stunning views was cooler and became our choice. There was a jacuzzi at the pool end, which we enjoyed free of charge laying back while looking at the mountains. We loved the roof top surrounded by glass screens with plenty of sunbeds. Only constructive comment I'd make, is the sunbed bagging that we witnessed was rife and needed to be policed more effectively. Some people would place towels on beds then not appear until midday, which was highly annoying. They ( the management) advertised this was not allowed to be done through signs everywhere on the premises, but ignored the fact it was rife and the rule was being abused. The room had a mini Fridge with complimentary water and on the desk some Pringles. There were 4 coffee pods for the coffee maker and Tea bags for the mini kettle all free supplied equipment. The flat screen TV allows us and other nationalities to enjoy programs in their own language, it was a large quality flat screen on the wall. The bathroom was top end with a choice of shower heads, both were used, but I preferred the rain head. The shower unit was massive with sliding doors and all towels supplied with complimentary dressing gowns and slippers. Also complimentary comb and soaps and gels. The hairdryer was very welcome all in a standard room. The public areas were luxurious with glass tables and comfortable chairs and sofas.The marbled flooring kept a cooling ambiance to the area. This place is four star and it is well deserved. I'd personally say it's was 4 star plus. Adrian hotele group are certainly among the best in terms of luxury and value for money. I recommend you don't hesitate to book this hotel, its management and staff are all professionally aware of what constitutes towards an excellent holiday with excellent service and a quality experience. We if we come back would certainly book the Hotel Colon Guanahani again.

Kyran Moore

Our recent stay here was a delightful experience. The hotel offered a fantastic blend of relaxation and fun for families. The variety of food options was impressive, catering to all tastes. The staff were incredibly friendly, helpful, and always went the extra mile. The hotel's cleanliness was impeccable, from the rooms to the public areas. The pools were spacious and clean, with water slides that were a big hit with the kids. The mini-disco and evening shows provided excellent entertainment for the whole family. The hotel's location was ideal, with easy access to the beach, shops, and restaurants. While our overall experience was positive, there were a few minor areas for improvement. The wait times for lifts, especially during peak periods, could be longer than ideal. Additionally, the lifeguards could be more attentive to pool safety. The air conditioning system in one of our rooms wasn't functioning optimally, but this was quickly resolved by the hotel staff. The children's menu could benefit from more variety, particularly for picky eaters. While the food quality was generally high, a minor incident involving food packaging highlighted the need for stricter quality control. The frequency of survey requests could be also be reduced at dinner, and stricter rules could be implemented to ensure safety around the pool slides. Despite these minor issues, this hotel is a fantastic choice for families seeking a memorable holiday. The positive aspects far outweigh the negatives, and we would highly recommend this hotel.

Hannah Bainton

Beautiful hotel, right next to the beach. The pools and sun loungers are Beautiful and well kept. No rush to get a sun lounger. Went out about 10am and got one in a perfect location 👌 the staff are wonderful and attentive. My partner and I are vegan and are half board and we have not gone hungry. Will definitely be returning with the children. The kid facilities are fabulous :D do not hesitate to book!

Layton Eldridge

Best 4 star hotel in my opinion, it’s is in the best location by being only a walk away from pretty much everything such as excursions, shopping, restaurants, beaches, Siam park, Siam mall etc. Staff are very helpful and also very welcoming at all times, we got greeted by Julio C who was very polite and helpful, treated us amazingly and done everything for us to get us into our room by taking all luggage and welcoming us with a big smile. Room gets cleaned to very high standard and don’t have to worry about your belongings being taken. Pool area is beautiful and if all inclusive have the most amazing food available to you at all times of the day. The food is the best food I’ve had and you can have as much as you want whenever you want. This hotel is very good for adults and kids and has separate parts so that if you want to chill and are a bit older, you can without kids being around and if you have kids there is always entertainment and things to occupy them too. Hotel has different pools including kids pools with slides and adults pool. Everybody is very nice and polite and would definitely revisit, honestly a 5 star hotel experience couldn’t think of anything wrong with this hotel.

Ana Pinighin

This hotel is amazing for families. Rooms are nice clean & comfortable. Pools are all lovely and kept clean and tidy. Local area is also lovely, so great if you like to get out and wander. Great buffet breakfast and dinner with lots of options. Lots of facilities for kids. I travelled with my daughter 7 years old,who loved the kids pool and the mini disco at night and the staff were all very kind and friendly. Adult only areas were also great. Excellent hotel, would thoroughly recommend for a family holiday.Juan (Ionuț) and Adriana (receptionist) respect and big thank you!

adz2610

Amazing hotel. Can not fault this hotel at all. Food is good, service is friendly, quick and professional and the animation team is great, specially Amanda, Vanessa and Nino. The others are great too just can’t remember all their names. So enthusiastic and great with the kids. There are so many activities for both adults and kids throughout the day and not pushy if you just fancy relaxing. My 2 girls are having a ball. Hotel and rooms are extremely clean and you always see staff about cleaning and making sure everything is good. Would def come back and recommend. The Staff definitely make the experience better

Samantha Luton

It's a bit of a mixed review. Service from the staff was overall lovely, kids entertainment was great (when they had it) all though it was more aimed at adults than children l, The children's pool is not heated and is cold!! But you get over it when you're in there for a moment. The larger pool is only heated on one side, also! Food wasn't horrific. The choice got better as the week went on. (Veil is given most nights) not much choice for kids again. Overall, the hotel is in need of some majour refurbishment but we had a lovely time

Piotrek

Great food, everyday a lot of meat options to choose from. Spacious and practical, although quite old rooms. Higher floors have a pretty nice view on Costa Adeje and partially the ocean. Unfortunately the ratio of kids to adults was surprisingly high, which was pretty exhausting. All in all really nice stay :)

Dave Smart

This is a very generous 3 star. The family rooms are not very good and don't match the photos. Paper thin walls but you also hear the people walking above you. Family side of the hotel doesn't have drinks available after 5.30ish so you have to walk quite a way to get a drink. For families with babies, they don't serve dinner till 6.30pm which we found very difficult as our babies bedtime is 7pm so getting him to wait and not kick off before and during the dinner was a test. Kids entertainment is ridiculously late, think it was 9.30pm? 2 receptionists were absolute legends though, definitely part of the reason they got a 3star. Helped where needed, always smiley and friendly.

Matt Mason

We had a family room in the white annexe building at the rear of the hotel. Very first impressions of the room before I’d even unlocked the door weren’t good. You can see the blackout curtains are tatty and worn and in disrepair, ripped and holes everywhere. The rooms are dated and look nothing like the modern, minimalist rooms on the brochures. We are a family of 4 travelling with our 7 and 5 year old. The sofa and fold out beds aren’t the best - I wouldn’t enjoy a night on them. My 5 year old wanted the bedroom straight away as soon as we arrived. There is a kitchen in the room with a fridge, hob and microwave. We only used the fridge to keep drinks cold and the kettle to make a drink in the morning. There wasn’t enough cups and glasses for 4 people in the cupboards and the cups we had were chipped and had sharp edges. The soap dispenser in the bathroom looked dirty and was hanging on by a wall plug, twisted at an angle. The water that comes out from the taps isn’t clear, it’s yellowish. There’s a large wardrobe in the bedroom to unpack some clothes - but we felt that more storage is required to organise the kids clothes. My suggestion would be to take the kitchen out - just have a place to make drinks and keep the fridge. Even create a partition wall to have a separate bedroom for children. Kids splash park area is good and my children used it twice briefly during the week - but they preferred the main pools around the main side of the hotel. Despite the hotel being full (we knew it was full because we complained about our room on our first morning and was told we couldn’t move rooms) - there are no food refreshments on the family splash park area. The drinks stop around 6pm - beer pump, fizzy drinks and hot drinks - everything else you have to walk through the hotel to the other pool bar. The buffet is ok but it’s not very inspiring. We decided to eat out 4 nights out of 7. Breakfast is probably the better offering. Day time snack bar by the main pool is basic and looks and tastes very cheap. The all inclusive drinks aren’t great either. I understand and support plastic and paper cups around the pool - but at night time when people dress up you’re still drinking out the same cups. The fizzy drinks are flat and the spirits just don’t taste the same. The pool area - I didn’t see anyone pick up a single cup or plate to keep the place tidy. There are bins available which we made use of - but lots of holidaymakers leave waste around sunbeds and it’s left to the next guest to clear up. No entertainment on a Sunday, it’s the teams day off. I have to say thank you to the staff that served and helped us, they work extremely hard. We made friends with a few couples also travelling with children during our stay - all of them made complaints to reception. A couple next door to us had no air conditioning so they had to be supplied fans. Everyone agreed that the rooms were tired and out dated. To sum it up - it was a bearable stay - the room, although it was tired and lacked maintenance, it was kept clean and we made a go of it. It was our honeymoon (yes, with children!) but the hotel didn’t acknowledge that on our booking. If it wasn’t for our two children that just enjoyed swimming then we’d have probably had to move to an alternative hotel.

Matthew Dakin

A nice hotel with good facilities and friendly staff. Food in the buffet was repetitive but generally good. The Italian wasn't very good with very little on the all inclusive. Drinks were OK. Amstel on tap and the spirits were your normal local spirit but with an actual percentage. Ideal for Siam park as there's a shuttle bus just down the street outside Duke shops

Calder Grieve

Friendly staff, Very good food, pools are a bit small but great for kids. Good entertainment every night. Slightly up the hill away from the main center but not deadly, You will get sick of the same beer and drinks after awhile 😅, plenty of restaurants and bars nearby though.

Russell Bedford

A basic hotel but one that ticks all the boxes for a family holiday. Staff are so friendly and helpful. Nice location too. Entertainment was varied, food and drinks were ok. First holiday with my kids and they really liked it, and that's the most important part! Decent pools proved to be a hit too! I'd say ideal for a family but we spotted lots of couples too. Seems to be independently owned and the owner rocks up each day to observe his hotel doing what it does with his little dog! Almost forgot....it's very clean too! Staff very attentive to helping sort any issues should they arise as well.

Brian Lavelle

Not sure how this place gets a 4 star plus rating. Very dated and they tried to put me in a lower grade apartment than what I booked. They only charged the apartment when I challenged them on it. No apology offer or help to move our bags. Food and drink is very basic. The staff do their best but the place is let down by the owers under investment over the years as the place is rundown. The charged an extra 65 per night to add someone to a room that was already paid for. I told them this was excessive and the lady said it was August they can change what the like. I told her I wouldn't be returning. Location is good only 10min walk. Place is very noisy with discos by the pool some night going on late. Pool only opens at 10pm locked until then. Kid pool is good as its fenced off and safe. Restaurant staff are excellent especially the main man guiding people to their seats. No water or tea of coffee provided in the room. For All inclusive this is very poor. You can't lock the balcony door or front door so not safe for young children especially our front door was over the stairs.

Francoise Hesse

First holiday in years with my teenage daughter and the staff here were welcoming and friendly. Great entertainment and facilities for the stars given. To be fair, I think they undersold themselves with the star rating. Rooms are basic decor (but I don't pay to travel abroad to stay in and admire my room). Very clean, functional and fit for purpose. Location excellent for food and beach etc. I just loved my stay, and Tenerife in general is a very beautiful place to visit. Would go back in a heartbeat!

Norbert Cleverhook

You can’t really complain about anything with this hotel for what it costs tbh. The rooms were clean , pool was nice & staff are friendly and work hard. There is plenty of choice in the restaurant & the location is fantastic. If you want better then you have to pay more money & stop moaning

T. Mason

This hotel is situated in a great location close to bars, restaurants, the beach, and amenities. The apartment stayed in was large enough with a good sized living area and small open plan kitchen a good sized bedroom with plenty of storage (however lacking in drawers) a nice bathroom with walk in shower. The room was cleaned daily and fresh towels and linen twice a week. The staff are very friendly and helpful. Although the restaurant serves buffet style the food is tasty and with plenty of choice. The only downside we found was the view from the terrace was not great looking onto the back of the apartments in front. I would definitely recommend this hotel

Stacy Stepper

It was a very clean place. Receptionist, cleaners, kitchen staff, all super nice and friendly. Felt very welcomed. Super easy access to the business near the main st as well as the strip along the beach. Room had everything you need. Microwave, fridge, etc. Balcony has a sun awning to cover up when it gets too hot outside. Food for breakfast was pretty good too. Chef will make you an omlette. Will definitely use again if I return to Tenerife.

M. Can Ates

If you are looking for a nice family holiday, stay away from this hotel. There is absolutely nothing for kids. The swimming pool is extremely dirty( they dont clean the pool properly )plus very small if you consider the number of people staying in the hotel. Hotel commercial videos they advertise the beach but unfortunately the beach doesn't belong to the hotel and you need to pay 18 Euros for sun bed plus for your food and drinks extra cost. I have to give credit to bar staff ( Antonio,Arthur,Albert,Jacqueline ) they are really friendly and hard-working people, and I can say only positive thing about this hotel. But I can't say good things about buffet, you get same things over and over again and very poor quality. I would say never book all inclusive you will regret it . In general, Spanish people are nice and friendly. Costa Adeje is a nice resort but if you want a nice family holiday never book this hotel. Very disappointed with the hotel specially my 12 year old son it was very bad experience for him which is nothing for kids plus all he can do swimming but pool is very dirty and holiday turn into hell for him.

Richard Tasker

We’ve stayed here a few times and it’s been great. Erika on the front desk was super helpful on our most recent visit.

Evelyn Casey

Having a lovely time at the beach resort. It's location is perfect. The place is just so picturesque . Staff are so friendly. Would not hesitate to come back .

Alexandru Savu

Great place, my family and me enjoyed our stay. Room was spacious, clean. Big terrace overlooking the sea. Bed was great. Staff at the hotel are friendly, professional and kid friendly. Nice well maintained pools(kids and adults). Good access to the beach and bars. Breakfast good with variety. Would recommend to friends and family. Parking was tight but manageable.

Jessica Frost

Staff all very friendly and helpful at all times. Breakfast had a great selection which changed slightly each day. We had the best time staying at flamingo beachmate. All was very clean, the pool area was spectacular with amazing views over the sea. The pool bar cocktails were really nice along with the food. I couldn’t fault anything about staying at flamingo beachmate and we will definitely be returning in the near future.

Cristian

This is no place for rest during holidays. The source of noise is not from the surroundings, but from the live music in open air every single evening. No choice to opt out, because the rooms are not soundproof.

Craig Swinscoe

Low quality hotel, room and staff very below par then after all this had a very rude a pushy customer service lady from the west midlands trying to force a second holiday on us for half price!! SCAM SCAM!!! Avoid like the plague people scam of a hotel from the start!!

Rob Bristow

Only downside being the main road noise the block pathing makes it very noisey. Staff are excellent never stop. I didn't want to leave.

Belinda Parkes

Great hotel in good location. We were half board and the food was ok. Good animation team and entertainment most days. Lots of available sunbeds. Swimming pool clean and warm enough. The reception staff were great upon checking in but didn't know how the paying for drinks worked in the restaurant being half board. Seemed a bit strange. We had a good time. The rooftop bar was brilliant, amazing sunsets and the staff up there were fantastic. Nice to sunbathe in the day as well, when the bar was closed. ( Adults only)

Dawn Charlesworth

Fabulous suite and clean. Staff very welcoming and friendly. The rooftop bar is a must but drinks aren't included even for all inclusive customers. The sunsets are amazing to see. Not much choice of food in the restaurant but all fresh and plenty. Our suite was spacious and comfortable. We were on the first floor and at the front of the hotel but there was no noise from traffic or people passing. Overall it was a very enjoyable holiday and would recommend it

Pro Magliocco

Had a really good time for a week. They left champagne and cake in our room for my boyfriend’s birthday free of charge. (Checked our passports on check in). Nice touch. The cleaners were absolutely phenomenal as were the kitchen staff. Place was always spotless. Never seen such a clean place. Water bottles and towels replaced daily. Bar staff were all lovely. Plenty to eat and drink ANYTIME you want if you’re all inclusive. Although found the sunset lounge to be really disappointing (we were excited for this one before we arrived) Just found the table service to be dire, very difficult to get attention of waiting team and then waiting 30 minutes for cocktails and then less than 5 minutes later being asked to pour it into a cup and leave immediately at 12am was a bit ridiculous. Although we did like the actual decor and lighting up here. In the week we were there, only 2 nights of entertainment on adult side was disappointing. Please consider more events and advertising them on check in. Although the 2 performers we seen were great and the best part of our evening. Would reccomend to friends and family.

Jacqueline Hall

Fantastic hotel. Were welcomed with a sandwich, water and fruit as we had missed dinner on arrival. Also offered a glass of proscecco. Stayed on the Adult only side, which was very peaceful. The suite overlooked the pool and was beautiful and very clean. Complimentary dressing gowns and slippers! Bottled water in the fridge, replaced every day (also plenty of bottled water at mealtimes.) Food was good with plenty of choice and many things being cooked to order. Polite staff. Not far to beach, bars and shops Will certainly come back again. Fantastic hotel at a sensible price.

Triple S

Stayed here for a week on an all inclusive trip. Reception were very welcoming and the hotel has a very clean feel to it. The room was very nice, view wasn't anything special but it had a nice balcony to chain smoke cigarettes, decent. Food was your average all inclusive buffet, the spaghetti was top draw and the other food was hit or miss (hit being absolutely amazing and miss being slightly below average) which is a pretty good turnout i'll say. The location is great, only 10 mins from the beach and a short walk from everything you need, shops nearby as well. All inclusive feats were pretty boss, ice creams by the pool and practically unlimited drinks, can't complain. Big shout out to Mirco (Gentleman at the rooftop bar) he always had a smile on his face and made the trip very memorable, cool guy. Overall, this hotel is absolutely boss for the price we paid, so I'd recommend, 5/5.

Lily

We just came back from our holiday and I would like to share my opinion on my experience at the hotel. The hotel looked nice both outside and inside, and the staff were fantastic, very friendly and helpful. The rooms were beautiful and always clean. Food's good too. However, the pools were so cold that most just ended up in the jacuzzi or stayed around the pools. The pool water was colder than the water in the beach. One downside was that, even though it was an all-inclusive hotel, there was still a deposit required for beach towels (which you do get back). You also had to pay €1 per person every time you wanted to change it into a clean towel, which was inconvenient. The safe was also something you had to pay for. Booking dinner each day became frustrating as well. When ordering drinks like water, Fanta, Coca-Cola, cocktails, or beer, anything in the all inclusive deal, you had to keep scanning your wristband each time. Additionally, you couldn’t take a bottle of water or a snack from the main restaurant, which made going out for tours more difficult. For an all-inclusive, I felt a bit monitored as there was a lack of casualness or freedom compared to other hotels that I've stayed at. It was the small things that became annoying. But overall, the stay was really nice stay, and I'm still grateful for the memories there.

Elena Ciriani

The 5 stars are well deserved. The staff was super friendly. The buffet has so many choices that there is always something for anyone and the room was beautiful and new. A lot of activities all day around to enjoy. A special thank you to Pedro who went the extra mile for our tv problem.

Miriana

High quality hotel and services. We've had an bungalow at it was sooo nice. Great food, the best coffee so far, and the waitress were sooo lovely with us. Our experience here was one of the best

James Keetch

Absolutely outstanding. I have never stayed in a hotel as clean and organised as this. The staff are extremely polite, and make every effort to make you feel at ease. There is cleaning staff working as day every day making sure the hotel is spotless. The food was great too. Huge selection of food from many countries. The tea corner has a huge selection of different teas. And the standard Nescafé coffee machine had all the favourites. I can't recommend this hotel enough. The air conditioning was very cold in the rooms, better than expected.

Peter Banks

Just a quick 4 night break here in the sun. Sea view room with great views. Food was very good (only used the buffet restaurant). The restaurant gets very busy and you have to book for an evening meal. Entertainment was very good every night and again it gets very busy so you need to get a seat early. There are three pools. The rectangular pool by the spa and gym is the warmest and is in the shade for a lot of the morning.

Ian Straw

Review for Meliá Jardines del Teide We had the absolute pleasure of staying at the Meliá Jardines del Teide, and it exceeded all of our expectations! From the moment we arrived, the staff were exceptional—welcoming, attentive, and always eager to help with a smile. Their dedication truly elevated the entire experience. The hotel itself is spotless, with every corner maintained to perfection. The attention to detail was evident everywhere, from the beautifully landscaped grounds to the immaculate rooms and shared spaces. One of the highlights was the food. The variety on offer was simply outstanding, catering to all tastes with fresh, delicious options every day. From themed dinners to breakfast spreads, every meal was a delight. The beverage choices were equally impressive, with a fantastic selection of cocktails, wines, and non-alcoholic options available throughout the day. The pool area was another standout feature—spacious, relaxing, and pristine. Whether you’re looking to lounge with a drink or take a refreshing dip, it’s the perfect place to unwind and soak up the sun. Overall, Meliá Jardines del Teide offers a top-quality all-inclusive package that is worth every penny. I would highly recommend this hotel to anyone seeking a luxurious, relaxing, and well-catered getaway. We can’t wait to return!

Rob McColl

Our forth visity to this hotel. We like exercise so chose it because the have a team who put on classes ranging from yoga, spin, aqua aerobics etc. Robi arranged and took many of the classes we attended, very polite, professional and catered for all abilities. I measured the pool (on google earth) at 64m long, so if you're a swimmer, bring your goggles and fill your boots. No scurrying around for sun loungers.... there's tons of them. The food is very varied, we don't eat meat but enjoy fish, i cannot recall when there was any less than 8 types of fresh and smoked fish available. Tons of salads, fresh baked bread. If you're a meat eater you are in for a treat, steaks etc cooked fresh on the griddle were very popular. We were not surprised to find that most people we spoke to had been returning for up to five years, this is a very relaxed, safe environment for adults. I would recommend this hotel to my friends and family...

Jennifer Jackson

Absolute heaven on earth, and just the break we needed. We booked all inclusive, and honestly we didn't feel like missed out on anything in 'The Level' package. All the cocktails were included, and we even had discounts at the on site restaurants. The mealtime buffet was incredible, a huge selection of hot and cold foods, a different selection every day - I loved trying everything! The hotel itself is beautiful, staggered down the hillside across its levels, with picturesque paths in between. A modern feel throughout, and impeccably clean in all areas. I'd recommend going up the tower and admiring the view! I'd love to give a special mention to the staff, who were the most friendly, helpful hotel staff I have ever met. Our every need was met at every point. I'd also like to say an extra thank you to Alice at the reception desk - she was always smiling, and happy to help, whether it was helping us book a taxi, or getting us into the restaurants. Thank you for a wonderful holiday - we would love to come back one day!

Jane Couch

Just spent 5 nights at this great hotel which is set in the hillside with fabulous views. We were AI in a suite with ‘The Level’ upgrade which gave us access to a lounge with drinks and snacks, a separate pool and an ‘a la carte’ breakfast on the terrace. A 5 night stay included one dinner at the hotel’s Italian restaurant, which is well worth visiting. We attended a coffee masterclass, led by the bubbly Leila and a glass jewellery workshop led by a visiting glass artist, these were both included, just had to sign up. All the food was of a high standard in the buffet restaurant, as were the cocktails in the lobby bar. The staff were friendly and attentive, Patrick made sure we were happy with everything. A truly relaxing few days away. We will be back 😊

Yamar Dione

This hotel is incredible. The pools are beautiful. The staff are second to none and everything you could hope for is provided in a great abundance. Probably one of the best hotels I have ever been to. Angelica who runs the restaurant is absolutely wonderful. She endeavours to get people the best seats and any requests given were fulfilled. Angelica was polite, charming and always made my girlfriend and me feel welcome. The food is sensational and the service is impeccable. Angelica greeted us with a warm smile and her attention to detail cannot be faulted. Nico, Felipe, Ramon, Jorge, Beatriz, Domingo, Adrian, Layla, Carlos and the entire staff were so accommodating and wonderful. Every staff member went above and beyond. Truly one of the best hotel experiences I have ever had! The room was perfect and regularly cleaned. The front desk was so efficient in responding to requests and providing us with information. The lady in the gift shop was also fantastic. This winter sun experience was perfect and I will certainly be coming back. Absolutely no complaints and only heaps of praise.

Ganna Iakovenko

We stayed at the hotel from November 17 to November 23, 2024, with our 5- and 11-year-old children, and we were very pleased with our experience! Although the hotel is primarily geared towards adults, there were still plenty of activities for kids, thanks to the wonderful animator Sandra. The children absolutely adored her—she was so kind and cheerful! On the last day at the kids' club, they even received backpacks, caps, and a domino game, which made them incredibly happy. We were thrilled with the daily themed dinners and the abundance of seafood! Breakfasts and lunches were also excellent. I will definitely recommend this hotel to my friends!

Anamaria Sandulescu

Best Food, Best Animation, Best Hotel!” I recently stayed at Iberostar Las Dalias, and it was absolutely incredible! The food was outstanding – every meal felt like a gourmet experience, with so much variety to choose from. From fresh seafood to delicious themed dinners, everything was perfectly cooked and beautifully presented. The animation team deserves a special mention – they were energetic, talented, and truly made our stay unforgettable. From fun daytime activities to spectacular evening shows, there was never a dull moment. They engaged guests of all ages, making everyone feel included and entertained. The hotel itself is spotless, modern, and incredibly well-maintained. The staff were warm, attentive, and went above and beyond to ensure we had the best stay possible. Its location in Costa Adeje is perfect, close to shops, beaches, and local attractions. If you’re looking for a vacation that has it all – amazing food, top-notch entertainment, and a fantastic hotel experience – Iberostar Las Dalias is the place to be. Highly recommended!

Christine Payne

We had an amazing holiday. The hotel is spotlessly clean and there are always staff around that can help. Our room was spotlessly clean, we had a standard room which had a balcony with a sea view. The pool areas can get busy but we never had a problem finding 2 deck chairs. The entertainment staff are great, events and entertainments throughout the day and evening. Also plenty of activities during the day. Shops, bars and restaurants walking distance, we enjoyed our daily walks to the beach after breakfast then back to the hotel for lunch & swim. Lots of scooters and mobility scooter options available around if you don't like the hills. Great choices of food we enjoyed every meal. All the staff work very hard they are always happy. I would definitely recommend this hotel.

Marie Marie

Amazing hotel, great location but what makes it so special is the staff! The entertainment team is awesome, plenty to do for everyone. The food is very diverse and delicious. Great shows in the evening. We had the best time! Highly recommend

Kasia Domagalska

Iberostar Waves Las Dalias is located in a fantastic area and is very well equipped, with cleanliness maintained at the highest level. The food and drink options are extensive, ensuring that everyone will find something they enjoy. The staff throughout the hotel was highly professional, attentive, and sensitive to the needs of guests. A special mention goes to the animation team, who are passionate and open people, creating a warm and fun atmosphere. The hotel offers plenty of relaxation areas, a clean pool, and lots of sunbeds. The entire hotel is very clean, and the rooms are perfectly prepared each day. The bathroom comes with a hairdryer and a wide selection of toiletries. The rooms are air-conditioned, and the beds are extremely comfortable. Another standout feature is the Iberostar app, which provides constant access to the planned activities, animation schedules, restaurant opening times, and support. It’s incredibly convenient! For us, this stay was truly special. The hotel and its entire staff made a great impression on us, contributing to such a memorable experience. I will always look back at this place with fondness, and I think it’s a destination worth returning to.

Abi C

Such a fabulous hotel, the staff are brilliant at what they do. The food, drinks and entertainment is top tier. We booked a massage ( mine with Silvia ) and she did an amazing job. I felt like I floated out of the spa.

Sarah Moss

This hotel is simply superb in every way. If you are thinking about booking - do it! You won't be disappointed. After an incredibly busy and stressful year, my partner and I were seeking an end of season break and an opportunity to completely relax and unwind just before Christmas 2024. I tend to spend a lot of time researching trips away and this was the first time we'd decided to treat ourselves to a two week holiday so admittedly I made the process quite painstaking (!!) however for anyone else with similar tendencies, please save your time and look no further. We booked via Love Holidays and everything went incredibly smoothly. The hotel was only a short 10-minute trip from the airport and our stay was second to none. The hotel was immaculately clean and all the staff were very polite and courteous. The attention to detail was superb. The reception area is huge and was beautifully decorated for Christmas - everything about this hotel is done tastefully. It's very contemporary and modern. There are a range of activities taking place during the day which you can sign up for if you wish (pilates, stretching, jewellery making, towel origami etc) as well as music quizzes around the pool area and aqua fit classes. Whilst not having a dedicated show bar/entertainment area, there was a musical performance in the expansive lobby every evening (an Elton John tribute, rock band, chill out music from a duo etc). An additional bonus was the occasional live music performances around the pool area at sunset, notably the saxophonist - very classy. We loved every moment of our time at Iberostar Selection Sábila and didn't want to leave! The only little gripe if I am to mention one was the age-old problem of people leaving towels on sun beds. The 'pool rules' displayed as entering the pool area do clearly state that this is not permitted yet it's not enforced. Fine if people are going to have breakfast and go straight to the pool, however some sun beds were 'reserved' until mid-afternoon which sometimes made it tricky to get a decent spot. A first-come, first-served approach is probably the fairest way to proceed. However, people will always be people!

Bryan

An absolute gem of a hotel. Super modern, super luxurious, amazing staff and an excellent location. We are staying five nights all inclusive, with a beach front room with an extended outdoor terrace which is fantastic. From the moment we checked in we knew this was a special hotel. Can't recommend it enough, and this is being written by someone who really doesn't like holidaying in Spain. I thought I'd been converted with the excellent hotel, staff and facilities, however outside of the hotel is not what we want to holiday around. Can't recommend the hotel enough though. The staff, the quality of the food and services, including the amazing spa staff are second to none.

Deborah Daley

Great hotel with excellent service! Spent a few days for some winter sun, the hotel is classy and the staff deliver an excellent experience. Food and drinks are delicious (do the Star Prestige package for the extras) and there are activities if you want to partake - I really enjoyed making my own piece of jewellery to take home with Marcelo and Sara. Pedro in the bar is also some kind of drinks wizard! It’s also close to the beach. Would happily come back 😎

Maeve Connelly

Santiago helped me to swim with confidence and within 10 minutes he restored my confidence. He was very kind and supportive and challenged me too. The whole experience of the hotel and especially the pool side. Everyone is kind and friendly and respectful. I’ve been able to fully relax and unwind. I’d would thoroughly recommend

Adam G

A great hotel! Very spacious, open design with beautiful plants inside and out. Lots of areas dotted around the place where you can relax or sunbathe. Amazing views from the top. The food is very good if you're on half board and the snack bar near the pool serves excellent food at lunchtime. The beach isn't far away and there's a handy bus stop outside.

Dobrila Ivanetic

Lovely hotel, great location and amazing staff! Food was tasty and had a good variety for all. Rooms are comfortable and spacious with a selection of toiletries, which is always appreciated, however I do feel the rooms are ready for an update. The outdoor pool could also do with having some heating as it can be quite cold, as well as the gym having better air con! Overall a fabulous week in the sun, look forward to returning.

Angie Close

Been to this amazing hotel 11 times now, so that in itself says how much we love it. From the time you enter the grand reception area you are greeted with top service. The porters, cleaners, restaurant staff, pool staff, bar staff, animation team and the list goes on and on, are so accommodating. We know so many of them so well now. The hotel itself needs a bit of updating now, we remember when we visited in the early days how things have changed, but change isn't a bad thing. The hotel is closed for a length of time next year for refurbishment, but we will be back. Thank you everyone at GF Gran Costa Adeje for always making us feel welcome.

David Waddingham

Evening entertainment is very poor. To many circus acts and magic shows. You need to put on more singers. Tribute acts. People wont to listen to nice music and have a dance. Out of a one week stay here. You are lucky to get one evening good quality entertainment. This is not good enough. Having to leave this hotel, and go to other local hotels. To enjoy there entertainment. We have stayed here at your hotel 11 times. And the entertainment is poor and repetitive. Hopefully once your refit at the hotel is complete and new. So will the entertainment. Fingers crossed.

Natalie Webb

Brilliant location, very close to shopping and restaurants and only a short walk to the beach. Excellent service. The pools are great, and I love that there is an adults only one which is more peaceful! Buffet breakfast is great as there literally something for everyone. My only critic is that the gym is looking a little tired, and I feel that there were not enough plug sockets in the room. In the modern world they would benefit from some USB ports. And an upgrade to the TVs - but whilst on holiday how many people stay in and watch it anyway!!!

Hannah

Stayed at this hotel for the first time last week & I hope it won’t be the last. The hotel is beautifully kept & has wonderful facilities, bars & restaurants. We stayed privilege all inclusive which gave us use of the roof top privilege area & all the restaurants & everything was just amazing. We had a wonderful, relaxing week & didn’t want to come home. All staff from reception, to the restaurant & bar staff & the cleaners were all so wonderful & always had a smile on their faces. They go above & beyond to ensure you have a wonderful stay & are a credit to the hotel. Thank you so much for a wonderful stay & we hope to return one day.

Lionel Pierret

We recently stayed at the H1O hotel, and overall, it was a very positive experience. The hotel is beautiful and very well maintained. What stood out the most was the attentive and friendly staff, who did everything to make our stay enjoyable. However, there was one aspect that slightly diminished our experience. Both during breakfast and dinner, we felt like we were in a 'McDonald's-like' environment—not because of the food (which was great), but because of the many children running around. Many parents seemed to let their children roam freely without paying attention, causing constant noise. Unfortunately, this was not something the staff could do much about, apart from watching. At times, we found ourselves questioning if this dining atmosphere truly reflected a 5-star experience. Perhaps we were simply unlucky with the timing of our visit, or maybe we should consider paying extra for the privilege experience next time. We will probably return at some point, but we hope that more attention will be given to this aspect of the dining experience in the future. It seemed that the hotel is more focused on families with young children, which is understandable. But as a couple, it was hard to enjoy a peaceful meal. We noticed that we weren’t the only ones seeking a bit of quiet, but it was nearly impossible to find a calm moment. A suggestion would be to create separate, quieter spaces for couples and solo travelers, while grouping families with children in other areas. This could greatly improve the experience for all types of guests. Overall, a lovely hotel, but hopefully, more attention will be given to creating a better balance between tranquility and liveliness for everyone.

Kirilo Sztarcsak

Spent 12 days in a swim up room, was absolutely amazing experience, loved the hotel, loved the food, staff was extremely helpful. Highly recommend this hotel and especially the swim up room😍 Few things to mention, the rooms are super spacious and equipped with everything needed, the gym is best one in the hotel I have ever been, I didn’t even need to adjust my workouts. The bar was a good choice of drinks and cocktails, and since we didn’t have all inclusive, the prices were good. The coffee shop had tasty coffee and great deserts.

Obinna Patrick

Stayed at this hotel for 5 days and it simply wasn’t enough time to enjoy this magnificent hotel. The hotel staff were amazing and very friendly constantly ensuring that we were taken care of. The food was spectacular and Njdeh the co-manager took care of us to make sure our stay was wonderful. We will be returning again and again. A must stay for any couple that need to relax in paradise

Daniel Grimsey

Just had an amazing 7 night stay at the H10 Atlantic sunset hotel. This was are 3rd time at the hotel, but the first time using the privilege service. This hotel is nothing but amazing and can’t fault the hotel, the rooms and the staff. The privilege service enables you to use the privilege lounge for breakfast and dinner and also the self service bar during the day. The privilege only roof top pool is great and has its own bar. My only thoughts or feedback was it would be nice if this pool was adults only as it can get a little noisy if there are families with young children there, I’m not against children having a good time and fun as I have children myself but it was meant to be a quiet area for privilege quests. The food in the view restaurant was amazing and the service was brilliant and always welcoming. The food in the Buffett area which you have to use even as a privilege guest for lunch can be a little repetitive but always good quality. The other restaurants on site that you can book are also great. I love this hotel and would recommend it to all. I shall be returning in may next year

Benjamin Koehn

Absolutely splendid hotel with an incredible ambience and very cheerful and delightful staff. You really feel like the staff cares about you. That you‘re not just another guest. Everyone, from the bartender to the receptionist, everyone‘s kind and welcoming. The breakfast was one of the best- if not the best- I‘ve ever seen over all of my hotel-stays around the globe. The ambience is pretty stunning. The rooms are very spacious, the pool area is very clean yet still very comfy. The interior design has just the right taste to it. It‘s not incredibly modern, yet still very luxurious and comfy.

Darren Ellis

We stayed here for 8 nights in December. It was like the hotel gave us a warm embrace from the moment we arrived and did not let go for the entire duration of our visit. The staff are all uniformly friendly and excellent. The ambience is terrific. We loved the pool area which is beautiful and tranquil. The spa was fantastic as were our treatments. The terrace where the food is served is like being in your own private piece of paradise. We will certainly be returning.

Alexandre C. de Corcelles

Hotel staff is pleasant (same can be said of service experience throughout the Canaries) happily assisting and smiling. Breakfast food was varied and cooked seasonly. Swimming pool area can prove rather busy at times while the pools themselves are big and with different temperatures. Room 304 was located on the top floor with a nice view and private balcony. Furniture is quite dated and some refurbishment should be envisaged. Also, room and floor partitions can prove quite thin and sleeping isn't optimal. Wellness and gym areas are professionally managed. Overall, a rather nice experience even though the 5-star rating is not deserved or Spanish standards are lower than those of some other European countries.

Marc Springer

Overall we enjoyed our stay here. The hotel is well decorated and on the more luxurious end. The rooms are spacious and reasonably modern but a little tired and could use some refreshments and repairs. The air con could also use a little more power, it's just good enough to stay comfortable but not especially cool. The buffet for breakfast and dinner is great and has a great selection of high quality food and it changes every day which is great. One day we had sushi, another canaries style food it was great. The service is also friendly and high quality. The hotel is also very kid friendly which is nice. If I could I would score 4.5* mainly due to the somewhat run down rooms. Since I can't, I scored 5* as it's closer to 5 than 4.

James Bennett

An absolutely beautiful, well run hotel. The overall design, decor and relaxed ambience make this place truly special. Staff are fantastic and do everything they can do make your stay a great experience (Gabriella the concierge even giving me a lift to the ATM, to save me the walk - when I was in a rush to get cash). Breakfast&dinner buffet are both of a high standard, and the nightly themes help to change it up a bit. Pool area is one of the best I've experienced, no stress around getting sun beds, most people are respectful of the hotels policy, which means beds are always available. Plus it's just beautiful. Rooms are great, most have superb views (sea/mountain) which ever side you are on. They are cleaned regularly to a great standard. Good a/c.

Lika Funaki Miao

The hotel building is nice. But the restaurant around the pool is really not qualified. We tried to have a quick lunch over there, and the food quality is incredibly low. French fries are full with oil as well as the crab burger (artificial surimi burger), French fries are so soft and oily.

Bev “BeeJayCee” Turner

Enjoyed a very pleasant stay for our son’s wedding. Our room was on the top floor and we had the advantage of using the sun beds in the alcoves on the roof top. These enjoyed a view of the sea with peace and quiet and a gentle breeze. We also loved sitting in the Sunset Bar looking out over the sea. We tried all the restaurants and found them all very good. On the whole the staff were very friendly and most of the entertainment was first class. I was however disappointed that the toilets near the pool were missing locks.

Jan Gale

My partner and I returned this year to this lovely hotel because we loved it so much the first time. We wanted a bit of luxury, we're past budget holidays being in our 50's now. We weren't disappointed. This is a really special place, the food is wonderful, not like any all inclusive hotel I've been to. A choice of restaurants for meals and amazing staff, nothing is too much trouble. Completely relaxing surroundings, comfortable beds, absolutely spotless, a very short walk to the beach and towns either side of hotel. Boat trip is a must, the marina a 10 minute walk from hotel. Spa treatments available at a cost obviously but nevertheless well worth it. Gorgeous pools, plenty of sunbeds available, towels provided for the pool. We've already booked for next year. We're happy to pay a little bit more for a guaranteed luxury holiday, but different options available to suit different budgets. A hidden gem!

Ian brock

Just spent 2 weeks here bed and breakfast and absolutely loved it. Rooms are very good and serviced everyday. Free coffee/tea facilities, hairdryer etc. breakfast ie best ever and caters for all diets. We did have evening buffet once and it was amazing but to much for us and guess we didn’t get our monies worth 😂 couldn’t eat breakfast next day. The selection and quality was amazing too as with their breakfasts. Pool and beds great, always available with towels supplied including if u want to use on beach. Plenty of bars and restaurants nearby. Reception at hotel always friendly and helpful. I really have nothing negative to say about place and will use again. Tenerife as a whole I feel is losing its identity in the big resorts and lots of junk food and drink etc.

J O E M D 5 0

Absolutely lovely hotel! The room was great, really modern and nicely decorated with a fantastic balcony and view. Breakfast buffet was really good with plenty of options. The pool area is gorgeous with plenty of loungers. Both the Sunset Bar and Lava Bar are great and the live music in the evening was always a perfect way to end the day. Location of the hotel is ideal. If you were coming here would definitely recommend heading North to the Fañabe side rather than South for evening meals and drinks. Again, lovely hotel and would 100% recommend!

Deborah Mcgoldrick

We stayed here in June. The hotel looks amazing. We were all inclusive. No kettle in the room €2 a day for a very small kettle. We paid extra for that hotel because it was next to the beach. It is but it's full of rocks. The food really was shocking. Never again. They just want your money from the moment you walk in the door.

lu lawrence

Lovely relaxing trip really enjoyed my self. The hotel is large,grand and clean. The workers we interacted with were lovely! A special shout out to the ladies who got rid of a large roach that broke into our room lol. The room was nice but we were in a ground floor looking at a buah with a building site on the other side. This made the room quite dark but we didn't stay in for long.We went half board and was sadly surprised that this didn't include drinks after breakfast 😕. Strange ? Food was decent and changed daily I always found something tasty. I would return. The hotel has a lot to offer for all. But not the best if you have mobility issues there are lots of steps but overall a good hotel with lovely staff.

Lesley Leigh

Staff v friendly and efficient. Food good. We are all inclusive and drinks are good too. The rooms dated - Communal areas good Child pool shut this week and we weren’t notified no children this week with us but if we had we would have been very angry Location nice and generally quiet although building works on west and noisy.

Alison Davies

Beautiful hotel and location. Our room has been thoroughly cleaned throughout our stay, although point to note is that there have been no coffee facilities made available in our room, which isn’t a deal breaker but as an early riser would have been great. The hotel is kept immaculate at all times. The pools are all wonderful, especially the infinity pool which is a real gem. The reception staff have all been polite & very helpful, we have really enjoyed our stay. The only reason I have marked as 4 stars is occasionally there is some miscommunication in the main restaurant & drinks orders can be a little slow occasionally which can be a challenge when my holiday companion is a very hungry/thirsty child.

Laurens Engelen

We enjoyed a wonderful holiday with our four month old daughter. The hotel, facilities and dining options are incredible, but what stands out most is the friendliness from the staff which makes you feel incredibly welcome. We had an absolutely amazing time and so did our baby.

Lisa Walker

We are currently day 4 into a week stay at this hotel , I'll start with the positives , beautiful grounds and hotel is kept immaculately clean in all areas . The staff are all incredible, very hard working and nothing is too much trouble. The rooms are spacious, clean but a little outdated. The food is in our experience pretty average and very basic /bland compared to other destinations in the world we have travelled too, but it's plentiful and something different to choose from daily if your used to very basic ,unflavoured food,personally we don't really like a buffet evening meal and we presumed they would be a couple more dining restaurants included in the full board package we booked so this is a little disappointing. We have had to eat out at other restaurants as we can,t face eating the same bland repetitive cheaper option food.The charge of water with meals is confusing, understandable other drinks charged but water should be included with meals with no extra charge as it is in most other destinations. In hindsight we wouldn't have booked the full board option as we are what you call very big foodies and have eaten all over the world so we are disappointed with the overall food quality. The pool area is gorgeous ,but so so quite even a very quite bit of background music would make it feel less like a library, just feels a bit lacking in atmosphere. After reading reviews before we arrived then arriving we have come to the conclusion that a good majority of these reviews were written by an older clientele. We are alot younger in age to the majority of guests and so therefore think that the hotel description should have a caption stating fantastic hotel for over 60years of age , as it would be more suited to that age group unfortunately we are a younger age group and it's definitely not a hotel catered towards the younger age groups. Maybe if this is stated in the description then we wouldn't have been misled by all the reviews. If it was a loud over 18,s holiday then the description would state that and we definitely wouldn't book that either.Nothing against anyone of the older age group but it is very misleading towards visitors who are not in that age bracket. The price of the full board package we paid doesn't reflect with the experience we are having and it's been very costly for this type of holiday. Also paying extra money to use the spa which is part of the hotel is ridiculous and very greedy.Never in 30 years plus travelling have we had to pay extra for a spa area in any hotel around the world .Unfortunately I think we have choosen the wrong hotel in the area for our personal needs which could have been avoided if the description and age appropriation was clearly stated in reviews , misleading to say the least . We will try and enjoy the rest of our stay but unfortunately we won't be one of the many guests who return 8,10,14 times . This is our honest opinion and hopefully a clear one in helping other guests choose the right hotel for them. Thankyou so far to all the amazing hotel staff , you all do a fantastic job keeping the older generation especially happy , hence why they obviously return year in year out ,it's just not the right hotel for us , we like a little bit more going on we,re not ready to retire just yet.

Steve Wilson

Believe me this is a very nice hotel. Third stay in this hotel and we will definitely return. As always attentive staff, great food and lovely pool area. Cannot fault it, yet again a very comfortable and enjoyable stay.

Paul

We have had another great holiday at the Jardines de Nivaria, our second this year. Such a lovely chilled out week. We spent every morning on the beach. It’s so convenient to get there using the rear entrance from the hotel. Then back to the superb sun deck for a relaxing afternoon sunbathing and swimming in the fantastic pools. There is a choice of heated and unheated pools. Our favourite is the cooler pool with the huge waterfalls - so refreshing when it’s hot. The hotel always looks immaculate. The pools and absolutely spectacular tropical gardens are beautifully kept. There's something for everyone, shady sunbeds amongst the gardens or the sun terrace with great views of Fanabe beach. The hotel was, as usual, relaxing and luxurious and the staff were friendly and helpful. We opted for B&B. The breakfasts were fantastic with a wide range of cold and cooked options all served in a luxurious room with the option to eat al fresco. Having stayed in Tenerife at a number of hotels over the past 27 years, the Jardines de Nivaria is still by a long way our favourite. A perfect holiday. We have already booked our next holiday at the Jardines de Nivaria for 2025.

John Mullen

this is the second time in two years visiting the great team of Jardin De Nivaria hotel. From check in to check out they have nothing but professional courtesy. When it comes to the bar staff, they might as well be family no matter who you are. You're always made feel welcome and comfortable. Rooms are fantastic with nice touches like turn down service etc. My wife's second trip here for her birthday and the complimentary bottle of champagne just added to the experience. If you are looking for an absolute experience and a place to call your home for the time you're in Adeje then look no further. No doubt we will be back in the future. J

Patrick Bode

I can highly recommend this place!! Exceptional service, Great food and the rooms are worth the Money. They take good care about the area and the pool soroundings.

Tas Singh

To put it simply I had booked 2 rooms double standard for 2 Adults and 4 children and asked for them to be next to each other via the official website. Upon checking in to the hotel late evening, I was informed that my booking was incorrect and that for "legal reasons" my family cannot have 1 adult and 2 children in the same room and I would need to pay an additional £816 euros for an upgraded room double room supreme to accommodate us or leave. The hotels website does not reflect this whatsoever. I had showed the staff the website issues, emailed them screenshots after my stay and have been simply dismissed and refused the refund. The staff offered me 10% off the upgraded booking but this was a discount they already offer on the website for being part of the Adrian hotels free membership. After debating and young children getting irritated and hungry I just smiled and moved on to enjoy my holiday. Poor standards. Very poor website and hotel management have failed to to acknowledge their own websites error, completely ignorant to it. Its harsh but giving 1 star for horrid time at check in ruining my stay. In other news. I also waited for a porter to get my luggage check out which never came. Dragged my own bags to the reception in case they charged us. We were also refused on the last day when leaving to move my dinner to lunch instead as you need to be "all inclusive" instead of half board to do this. Facilities 10/10. Entertainments 8/10 - kids team exceptional but no real shows. The magician lady was amazing though and their were fantastic singers. Food 7/10. Lacks vegetarian/vegan options particularly at breakfast. Meat and seafood looked good if you eat it. Location 8/10 - its no costa Adeje but the free shuttle bus they offer to the sister hotel makes it better. Hotel staff didn't have a clue theirs free bus to Siam park in costa Adeje. Would i stay again? not after how i was treated at check in.

Samuel C

We stay here for 8 nights. Wonderful stay indeed. Our room is the superior suite, spacious with a great view on the ocean. The room is cleaned twice every day, which is really nice. All staff are friendly. The location of the hotel is spot on, we particularly like the long walk along the coast. There are supermarkets and restaurants just steps from the hotel. Our kids love the hotel a lot! We would definitely recommend this superb hotel for everyone, especially if you have kids!

Benjamin Siegel

A place to come back to. The location is very nice with ocean view from almost every room, really breath taking sunsets. Combined with the nice outdoor area it makes for a very scenery. The palm trees, river with fish, pond with turtles, waterfalls, its very nice outside of the hotel. He rooms itself are spacious and modern, big bathroom, netflix casting to tv, big screen, comfy bed, every room as a big balcony with 2 sunbeds, leave nohing to be desired. The food was good, in some areas very good (entrecote bbq corner with pretty good pieces, every evening, fish grill with fresh fish every night), in some areas it was ok, but it never disappointing! Everything was pretty good, that's rare. For us the main reason for strongly considering to come back with extended family was how family friendly it was. Lots of families, lots of baby chairs, child cuttlery provided, huge separate kids area with 4 water slides, 2 normal slides, climbing area, mini disco, kids club. Just awesome for parents who want to relax and feel easy. You never felt bad about kids disturbing other guests as there were so many around and areas were smartly separated. The staff were very professional and friendly. The only negative was how old and basic the lobby and some of the core areas were looking, because the hotel is obviously fairly old. But the rooms are renovated and up to modern standard, so it was nothing that bothered us or affected our experience much at all, because the views and outside area make up for it easily. Especially for families we can recommend this hotel strongly and will very likely come back with our parents.

Julia Lomakina

This is not a 5 star hotel. Rooms are veeery dated, furniture & fixtures are all scraped. The food is below average (breakfast, lunch and dinner). The only positives were very friendly staff, nice pool area and location (sea front). Our stay was ok, no major issues but having stayed in 5 stars hotel before this is just not up to standard.

Sally James

Absolutly beautiful hotel, the staff are just on a different level! They work so hard and always have a smile for you!! Big shout out to Jessica( the manager of the restaurant)....absolutely lovely....credit to the hotel and Adrian the cheeky waiter who is always smiling , Also, last one... ..Naimir, she's just beautiful inside and out!! All the staff are amazing....too many to mention.... The rooms are great, beautiful views! Amazing food...amazing staff..overall amazing hotel!! Looking forward to returning 💜

Allan Brooks

There was a very negative post a couple days ago blasting this place for food and room cleanliness. I think it was quite unfair. We arrived today as part of a jet2 holiday with our two small children 3 and 4. I think it has been pretty nice so far! We have a room right next to the pool and restaurant which seems quite handy, outside noise isn’t annoying. The rooms were clean. The splash pool is cool although the kids are both cold - it is December though! We didn’t try the snack bar but had some of the inclusive drinks which are perfect! The restaurant for dinner was really really good too, my boy tried the salmon, seafood paella and ribs! All fed perfectly happily, other families looked happy too. We got a double room and out the kids in the bedroom whilst we sleep on the separate beds which feel pretty good.

Gavin Clements

Great family resort, lots for young children to do. 2 bed rooms are a good size and clean. Aircon doesn't really cool things down. Food in the restaurant provided a good selection meals to cater for all. Location is a good 15minute walk to the coast, however all up hill on the way back.

Patryk Matwiejuk

This was a great place to spend holidays with my family. Food was amazing overall, from classic restaurant dishes to Spanish food. Waiters were at the top of their game and they had to deal with A LOT of people at once. Our room was quiet and had a nice view with the ocean in the background, which you can visit by a quick walk (around 15 minutes) to see one of the best sunsets in your life. Hotel has a playground for kids and a separated swimming pool for kids with a slide. I’ll surely visit this hotel in the future!

Neal Cardoso

This was a lovely kid’s friendly resort, we had the Merlin room with jacuzzi in the garden and play station, this was perfect for the evenings and the kids. Great service, staff were brilliant, entertainment was great. We will definitely return.

Si Grady

Had a great week here 😎 Staff were always amazing. We had to change our booking due to a family loss and the staff helped us at every stage. We couldn't praise them enough. Rooms were great for us, albeit you could hear neighbours 😉😆 Food was great with lots of variety, especially for our fussy children! All the staff were always friendly and helpful but a huge shoutout goes to Sophia who all the children loved. The entertainments team were amazing 😎 Will definitely recommend staying here 😁💪💪💪

Ian O'Regan Cazabon

What an amazing place this is. From the moment we arrived we were greeted by Corina and Gerardo who couldn't have been more helpful. The hotel is absolutely beautiful and modern. We stated in the 1 bedroom suite with whirlpool. The room was lovely. Island kitchen, huge balcony with 2 day beds and dining table. The bedroom was very spacious with a large wardrobe for 2. Taking our 2 year old they also provided a spare bed. They also have a soft play room with 2 really friendly child minders there who were always doing arts and crafts, making balloons and making the space much more than just a play room. There are far too many positives with this hotel to list but what really makes it are the staff. I wanted to make it a special occasion as I was proposing to my girlfriend and Camilla the guest experience coordinator was just fantastic. Whatsapping, and even came in on her day off to arrange the special occasion. Her and Gerardo decorated the full room with rose petals, champagne, chocolate and balloons. The also filmed us coming in and arranged music. Camilla made the experience so special for us. Having stayed in 5 star hotels in the past I always find guest experience managers to be very in your face and salsey but Camilla was so sincere and genuine. Her involvement in the proposal was just as special for her. She is an asset to the hotel. Gerardo who is just brilliant showed us up to the room and told us everything we needed to know about the location. Javier was brilliant with restaurant recommendations every night when we were stuck for ideas. There is a large hill leading up to the hotel from the town but the hotel have that sorted. They give you free taxis down to the beach and the shopping centre from 9-5. They have 2 unbelievable restaurants in Kar Bon and Char. Where we ate and were really impressed with. As well as the breakfast buffet. Great choice and the food was tasty. All round a 10/10 experience and we will definitely be back.

Stuart Jackson

We went here for our family summer holidays and had the best time ever. This hotel is just amazing and we didn't want to leave. Spotlessly clean, amazing food and the best staff in the world that make you feel like you're a rock star. Rooms are cleaned to perfection everyday and well stocked up with fresh towels, toiletries, tea, coffees and so much more. Outstanding view from our room which we had the suite with its own private pool and beach on our balcony and cannot recommend this enough for a touch of privacy and chill time for the family. The BB bar is fantastic too with amazing views also with the best staff in Tenerife that make you feel so welcome to serve you great food and great drinks which is also the same with the downstairs breakfast restaurant amazing staff and food with sooooo much selection of top class foods. At reception you have the most wonderful, welcoming, super friendly staff that are so helpful with any of your needs. Also a big shout out to Camilla ❤️ who is just the loveliest, most pleasant person in the whole world with the biggest brightest smile😁, a real joy to talk to every morning and made us all feel extremely special and is an asset to the hotel... I could go on and on about all the great things about the hotel, but you got to book it and get the full amazing customer experience for yourself. Hotel baobab is meant to be 5 Star we give it 6 star ⭐⭐⭐⭐⭐⭐. We look forward to coming to see everyone again, from the Jackson's @ TE 011.

Katie C

Stayed at the Baobab Suites for a week's holiday to Tenerife in one of their Divinity Lago rooms (1 bed suite with a hot tub). Firstly, the view from our balcony was absolutely 5 star, well worth the money we paid for the hotel. It was amazing seeing the mountain range one side, and having a sea view the other side and especially nice looking at this view at night in the hot tub! We loved the breakfast boxes - would highly recommend getting those and eating them in your suite as it is all locally sourced products from around the island, super fresh, and amazing it is all included in the price. We did also visit the breakfast buffet a couple of days and that was good too. I wish there were a few vegetarian alternatives for the sausages/bacon but to be honest there was still plenty to eat and we didn't go hungry. For dinner options we went to the BB Lounge on our arrival day and ordered room service from them as well during the stay. I would say the food is okay, and we weren't too blown away by it. Staff were very friendly and accommodated when we wanted to make a meat dish vegetarian though which was nice. The room service cost of an additional 20 Euros for them to walk it round to the room is a bit steep in my opinion though. We had a hire car for the duration of our stay and they kindly reserved a spot in the underground car park for us. If you don't have a hire car, reception will call taxi's up for you whenever you need and they arrive promptly within a couple of minutes which is nice. For certain areas as well you can get a voucher for those taxi journey's to be free too although it seems quite a limited area as we couldn't get into central Adeje for free by cab. Staff were very friendly and helpful when we needed them to be, and there were nice little touches like local chocolates left on our arrival day and departure day and a local bottle of wine. We did have a few small issues whilst there though which has stopped this being a 5 star review. Firstly there is cleaning every day and fresh towels which is nice, however the floors can still sometimes look a bit dirty and the indoor sofa and all the furniture on the balcony did look a bit grubby and could do with replacing or deep cleaning. The hot tub was fantastic but the first day we got there we pulled back the cover to find the cushions were grubby but more importantly that there was a yellow bacteria line all around the tub. We raised this with reception and someone did come out and clean this for us and then did visit every day. On our final day there the hot tub did start to smell a bit damp which could explain how the cushions on it were grimy and that build up occurred, so I don't think the water is changed in there for the duration of your stay. Secondly, we had a couple of issues with the door lock for our suite. The first time this happened my partner had to run downstairs 3 times to reception as they didn't seem to want to send someone and eventually they did send a maintenance man up with us to take a look at the lock. Lastly, we booked massages at the hotel and we received on the day notice that they needed to move one of them due to a member of staff having broken her foot the day before and her colleague being completely booked out the rest of the day so they couldn't accommodate both. Completely understandable and we did manage to cancel these free of charge because we had plans the rest of the week so we couldn't quite fit them in. But I feel perhaps more staff in the wellness centre might have helped this situation and it was a shame we didn't get to experience them. Overall it was a special stay with a gorgeous view and we certainly miss it now we're back in rainy England. It is in a nicer part of Tenerife with great restaurants in La Caleta within a 5 minute drive, and close enough to be able to get to central Adeje without being in it so you get that separation. Would recommend.

Johanna Hope

What a stunning place with the most friendly helpful staff, from the moment we arrive honestly the staff couldn't do enough for you, I love the facility to be able to whatsapp to order room service and taxis etc brilliant service! We stayed as a group of 5 in a 2 bedroomed suite with a private pool and wow what a great space to be able to socialise. The rooms are of a good size with loads and loads of storage space even with 5 of us there. Great to have water and coffee in the room to be able to enjoy too. Breakfast was included, there are 3 options, in room breakfast box, buffet or a la carte, we chose the buffet for all of our 4 days as there was just so much choice. The lunch menu is also great and we had room serive most days so we could stay round our pool. You are a bit of a walk away from the restaurants and bars but taxis are really good and only about €5 down into town so really accessible. Would highly reccomend for groups of friends wanting a bit of luxury and great service.

Anne Hurst

Would just like to say thank you to all the team at Baobab for a wonderful holiday! You never let us down! Beautiful place but the thing that makes the holiday special for us is all the staff from housekeeping (which was particularly fantastic this time, thank u Ivon, u were amazing!) to restaurant/bar staff to reception (shout out to corina who was very pleasant and efficient) Excellent response from reception when we first arrived and couldn't find the beach towels and the sun beds seemed to be quite stained, not dirty, but they didn't look great, within 5mins of a text a young man was up in our room with 2 padded covers! Amazing! We felt we needed to tell you about the sun beds because we didn't want you to think we had caused the damage! You are all very professional and efficient and should be very proud of yourselves! Thank you again! Can't wait for our next visit in September! Anne and Ian Hurst (MM101)

Ian Steward

I recently spent a week at this hotel and was incredibly impressed with the experience. The entire place was spotless – from the rooms to the common areas, everything was immaculately clean. The staff around the pool and bar truly made the stay unforgettable. Sara, Anthony, and Marcial were exceptionally attentive, polite, and respectful. They went out of their way to ensure everything was perfect, and I can’t thank them enough for their outstanding service. If you’re looking for a relaxing stay with excellent amenities and top-notch staff, this hotel is a fantastic choice! I’ll be back again next year!

Dhilen Surati

Our second stay at this hotel and we loved it. All the staff are so welcoming, a special mention to the kids camp staff. Food was amazing with so much choice and a live cooking station for dinner which had plenty of options. Nice rooms. Cannot wait to return

Lewis Gambles

Location is ideally located right near shopping centres and bars. The service is second to none, the staff are fantastic and friendly We can't recommend enough. The rooms are very nice but they need some maintenance doing, our toilet wasn't stable and the plug sockets were broken next to the bed. The hotel itself is really nice and the decorum is fitting with the surroundings.

Ciara O'Sullivan

I recently stayed at Iberostar Anthelia, and it was an unforgettable experience! The pool area is absolutely stunning, featuring amazing views of the ocean that make for a perfect backdrop to relax and unwind. The staff, particularly Sara and Juan, truly elevate the experience with their infectious positivity and genuine care for every guest. They always made us feel special, ensuring that our stay was perfect. Staff Bonus deserved for these guys for the service. The drinks at the bar are fabulous—creative and refreshing, truly adding to the overall enjoyment of the resort. Plus, the poolside sunbeds are always impeccably maintained, with a great policy that keeps them available for everyone, ensuring a comfortable and enjoyable atmosphere. The attention to detail and commitment to guest satisfaction from all the staff is commendable. I highly recommend Iberostar Anthelia for anyone looking for a fantastic getaway filled with excellent service, beautiful surroundings, and unforgettable memories!

Paul Langhorn

The hotel was excellent great rooms and lovely breakfast. Our first time at this hotel but will definitely return Special mention must go to Sara and her team at the pool bar - great service both at you sunbed and in the bar area. She runs a great team and is very professional and friendly. Tables always cleared as soon as a guest leaves with quick follow-up as you sit down.

Debbie Ashbourne

This hotel is absolutely amazing. It's our second time here and we've already booked for next year. All of the staff are friendly and very welcoming. My daughter has absolutely loved kids club and all of the amazing activities that they have on throughout the day and night. We booked a one bedroom excellence room which has direct access to the pool area. You also get free coffee refills for the coffee machine and mini bar stocked up everyday if you are all Inc. Eva you are amazing and we love you. Thank you for everything.

STEVEN TRAVIS

Amazing hotel. Super friendly and helpful staff. Everything kept so clean. Food was excellent and a great amount of choice every day. The entertainment staff were great, you could do as much or as little as you wanted, they put everything in to their job everyday. The hotel is right next to the beach and just a short walk away is another bay,although you don't really have to leave the resort. Can not recommend this place enough.

Phil Marsden

First and foremost the staff were phenomenal. From reception to restaurant and especially the entertainment staff. Alba, Juan David and all the others were fantastic with my 4yr old. Treated him like a superstar and looked after him every day/night. Hotel was in a great location, the room was really clean with an amazing view and the food was ok. But I can't get over how great all the staff were! Would go back just for them!!

Pat Jones

We had the experience package. It was very good. Great spot for families with kids and the entertainment team worked hard to ensure they were kept occupied. Room was clean and comfortable. We were on the ground floor , pool was a staggering 5 to 10 metres, experience restaurant at least 25 metres walk. Gated access to the beach a further 5 to 10 metres. Dropped the service a point as there appeared to be a discrepancy between male and female attitude to job. Without exception all of the female staff were superb and made us feel welcome. Some of the lads appeared to be asleep on the job, wrong breakfast orders etc. Thankfully these were few in number and the other guys more than made up for it, there television in the bedroom was not working and we had a repair chap to the room within 20 minutes, same on reception, I had a car in the carpark within 20 minutes of request. Hence the four star score on this one. The only criticism I would have is the dead heat this is due to the geography of the area as there is not a lot of air movement. The air temperature was about 24/26 degrees but I'm convinced the temperature around the pool was in the mid to high 30s. This is too hot for me but my wife loved it. Other people will rate this 5 star. We probably will go back but we will go for the experience b&b package . This is due to the fact that the area is extremely well served with restaurants and allows more freedom. Secondly would ask for a room higher up in the building as there appeared to be better airflow form second floor up.

Andrew Blades

Excellent location and views, loved the sunset view every evening and watching the sun come up in the morning. Great extremely clean pool that opened at 9am for people to get beds. In a weeks stay we did have to ask for sheets to be changed, we're advised should be changed twice in 7 days. It had happened after 4 nights so we asked and wasn't changed after night 5 until we complained for a and time to reception. Other than that a great family stay and holiday.

iViewing 360 Google Tours

The Beach Bar at Bahia Del Duque offers a fantastic experience, made even better by Jose's exceptional service. Despite being on his own today, doing the bar and waiting tables, he managed everything seamlessly with a friendly and professional attitude. His dedication and efficiency ensured all guests felt well cared for. Highly recommend both the venue and Jose's outstanding hospitality!

Noè

My stay at Grand Hotel Bahia del Duque in Tenerife was absolutely perfect. From the moment I arrived, I was immersed in an atmosphere of pure luxury, where every detail is thoughtfully curated. The resort itself is a paradise, with beautiful gardens, stunning views of the ocean, and pools that seem to blend seamlessly with the horizon. One of the standout features is the variety of restaurants there’s truly something for everyone. Each meal felt like a special occasion, with different cuisines to explore and flavors to indulge in, making dining one of the highlights of my stay. The staff at Bahia del Duque are exceptional. Always attentive and ready to assist with any request, they made sure everything was flawless. The reception team was especially impressive, handling everything with professionalism and a welcoming warmth that made me feel truly taken care of. If I could offer one suggestion, it would be to improve the soundproofing in the rooms. While the stay was wonderful, a little more sound insulation would elevate the experience to an even higher level of comfort. Overall, Bahia del Duque is a resort where luxury, exceptional service, and beauty come together perfectly. I can’t wait to return for another unforgettable stay!

Kara McDade

When i say this place completed my honeymoon, I truly mean it! This resort treats you like family, their service is incredible, their energy is always positive, and their food is AMAZING! They help you make reservations each day, we tried pretty much every restaurant they have on here with most of them being Michelin experiences! We initially only booked 2 nights for the start of our honeymoon before heading north for a few days, then last minute we cancelled our tail end of the trip stay to stay here again for 4 amazing nights. We cannot recommend this place enough. You will feel part of their family as soon as you walk through the door. Thanks again for the amazing experience, my husband and I are truly grateful and we will certainly be back in the future!

Rich Lee

A good hotel. Staff and service is good. Resort does feel very old. Garden rooms on ground floor can have problems with cockroaches, 3 in my room on arrival. Breakfast is good. Hotel is very traditional, which some people really like, it is not modern. Lots of steps and hills around resort so not recommended for those that can't deal with lots of stairs and hills. Overall, location is great close to beach, but exiting the resort can be a little difficult uphill onto the street as it is so big. I do feel that the resort needs modernising with a revamp of corridors, flooring, pathways, room furnishings etc. A good resort, but not excellent for me as I like more modern. For some traditional works and the hotel might be excellent for them. There are more modern resorts in close vicinity that I prefer at a slightly lower price point.

V C

It was slightly difficult to find the entrance for this place when driving but look for the security gate from the road. You may have to do a U-turn when coming there. Parking was not a problem and there is no registration needed. The building entrance is not the glass pyramid that looks like the Louvre! Reception staff were excellent with kids treats and a welcome drink. We were taken to the room in a buggy along with luggage. Staff during the stay were also helpful and friendly everywhere except Sua restaurant. The room was spacious but a little dated with some things not fixed such as the curtain rods. The decor was good though. The bathroom was clean with good shower pressure and hot water. Standard amenities in the bathroom with wall mounted Molton Brown toiletries. TV was OK but not a modern internet connected TV. Kids activities were limited unfortunately. The kids club was just one woman who seemed to struggle and the activities didn't seem that much fun. Another family also agreed and had stopped using it. There was a small kids pool (50cm depth, probably 10m diameter) which was lukewarm but the other pools were all too cold for us in December. Even in the kids pool our daughter became chilly unless keeping very active. Toys available for the pool. Giant chess set in the gardens. Breakfast selection was very good in general and average for a top 5 star resort. Cereal, fruits, hot food, cold meat, pastries etc all available. The rice pudding was particularly good with cinnamon. Fruit juices are also more interesting as they are basically like smoothies. The buildings are fun to explore in a presumably colonial style. The grounds as well had plenty of bridges and stairs and pools. The pools are irregular and some have depths of more than 2.5m with natural rocks on the bottom. They look great though too cold to try! The location is excellent next to the public Playa del Duque, which was a great clean sandy beach. It felt safe with no thefts that we were aware of. The sun loungers were free to use and the hotel gave plenty of beach towels to use. There is also a foot fountain to use on the way back into the hotel grounds from the beach (which is via keycard and next to a security guard post). The promenade just next to the beach is great too in both directions with a traditional small shopping centre to the north and a wider walking area to the south up to a modern shopping centre. Overall no regrets especially for the direct beach access but kids would be a little bored

Hanlon Bros

The villa we had booked was 2 bedroom duplex with jacuzzi but was pleasantly surprised we had got 3 bedroom duplex with swimming pool. Rooms were very spacious and spotless the whole place was spotless. It was very much a home away from home. The staff were pleasant and friendly nothing seemed like a bother to them. Great selection of food at breakfast too. We used the wellness centre and had relaxing massages and facials. If you are looking for peace and tranquility to truly unwind i would 100% recommend Villa Maria and i am looking forward to returning next year and the weather was fab.

Bee

Stayed in the two bedroom villa. Rooms were beautiful and very spacious. Excellent facilities and amenities. Staff were super and everyone very friendly. Especially the cleaners and reception staff. There are 3 swimming pools and the kids area is excellent. The only thing I would say with regards to the location is that it's slightly far out from the beach, dining and shopping area. Ended up taking a taxi which was around 20 minutes and cost 10 euros.

Mary Lynch

Absolutely beautiful villa hotel. We stayed in one of the three bed roomed villas, with private swimming pool. It was so beautiful and well equipped. I don't know that I loved a villa more. The buffet breakfast was fantastic. The main swimming pool was excellent with plenty of sun beds. Granddaughter loved the kids club.I have run out of superlatives

Darren Cadby-Lynch

Family stay here, enjoying one of the three bed villas with private pool. Lovely, well looked after resort with very well appointed accommodation. The view from our patio/garden was gorgeous and we thoroughly enjoyed having the ample, private space whilst also benefit from the communal facilities of the wider resort hotel.

Ramona

What a nice appartment we had with a beautiful view, very quiet location and the most friendly and attentive staff. My husband hurt his knee during the holiday and they were so thoughtful and helpful with everything afterwards, they even drove us to our villa up the hill every day as it is quite a bit to walk. The location near la caleta is great, but there is a footwalk of 15 Minuten to the restaurant area. Easy for us, but maybe not for everyone, but there are quite a few taxis available for those who cant or dont want to walk. Thank you for the beautiful holiday. Only negativ thing, the reception area is unbeliavably ugly, but the houses are very nicely furbished.

James

I visited this hotel in November for a short getaway and was thoroughly impressed—it exceeded my expectations. The location is excellent, right on the seafront and close to the local center. The hotel is expansive, featuring five pools, including an infinity pool and an adults-only pool, as well as multiple bars. The rooms were clean, and the staff were friendly and welcoming. I’m not sure why this hotel isn’t rated 5 stars—it certainly deserves it. I’ll definitely be returning!

Anders Lorenzen Andersen

The food is just a big disappointment. I understand it is all inclusive and I had very low expectations for the food, but is it just worse than expected. What makes this more sad, is that lots of other people comment on the same thing and it feels like the hotel has done nothing to improve the food. How important is good food? I can live with a bad mean every now and then. But here you eat at the same place 3 times every day for a week. Then food gets really important for your vacation. Everything else is really great in the hotel. Really nice rooms, great service, good activities. Really well done concept except the food.

Jacob Northover (Wonder)

Fabulous The room was stunning with controls for the air-conditioning. The beds were comfortable. The room and linen were very clean, and the fridge in the room was cold. The hotel is very busy, but the staff still managed to keep it clean, tidy, and maintained, and still had time to be helpful and friendly. We never had to worry about sunbeds or waiting for drinks as there were plenty of bars and beds to choose from. Our flight was late into the evening, so we asked for a late checkout, but unfortunately, we couldn't keep the room as the hotel was fully booked, but we were offered the use of a shower and a room to store our luggage so we could still get the most out of our last day on holiday. We can't wait to stay again!

Andy Wheldon

I recently stayed at Hotel Riu Buenavista and had an absolutely fantastic experience. From the moment we arrived, the staff were welcoming and attentive, ensuring our check-in was smooth and hassle-free. The food was consistently excellent, with a wide variety of choices at every meal, catering to all tastes. The buffet always had fresh, delicious options, and the specialty restaurants were a real treat. Although I’m not disabled, I truly appreciate the effort the hotel puts into providing accessible facilities for everyone. The seating areas and sun beds designated for those with disabilities are such a thoughtful touch, ensuring that all guests can enjoy their stay comfortably. The pool areas were spotless, and there were always plenty of sun beds available, which is something I value highly on holiday. We never felt crowded, and the whole atmosphere was incredibly relaxing. Overall, we had a brilliant time and will definitely be rebooking for 2025. I highly recommend Hotel Riu Buenavista for anyone looking for a relaxing and inclusive getaway!

Bene Amery

The resort has a very friendly staff and is spacious, featuring five swimming pools and entertainment for all ages. While the food wasn’t the best and snacks were limited (mostly leftovers from lunch), and ice cream was only available during lunch and dinner, the drinks were plentiful and all-inclusive. The resort is very clean, with spacious bedrooms, and is located in a touristic area of Tenerife, close to a shopping mall and the highway, making it a great base for exploring the island. This review includes more details, pictures, and a video to give you a better sense of the experience. You'll find additional insights on the resort, its amenities, and the overall atmosphere, offering a closer look at what to expect during your stay. Enjoy! 😉

Julia Lomakina

It’s a nice hotel, but not 5 stars. Staff is friendly & attentive. Food in the buffet restaurant was very good, both breakfast & dinner. The most disappointing was our room: there was no hot water pressure, it was nearly impossible to shower (especially wash hair) and the sofa in the room was really dirty, all stained. Also there are no blackout curtains which is an issue when travelling with children. There was also occasional strong smell of sewage both in the room & pool area. Overall the hotel is good, solid 4 stars.

anne seivwright

Great hotel for families. They have thought of everything. Small dressing gowns for the little ones, great kids menu, pool area and ball games. Our 2nd visit here and never been disappointed! Only thing i would ask for is the entertainment to be mixed up. Exact same acts as last year and just okay. But that's a minor thing and wouldn't stop us booking again. all the staff are super friendly and really helpful.

Poppy-Bethany Cookson

Flawless stay. From start to finish. Honestly cannot fault this hotel. Clean, house keeping 10/10 and amazing kids club - they were fantastic. Special shout out to Juan too - he was so good with our girls, always had a smile on his face and nothing was too much to ask. We will be recommending this hotel to everybody and can’t wait to visit again!

Jonathan Owen

The best family holiday!! 10 * From the staff, rooms, food and then the facilities....waw. Our boys are 8 & 10 and they had it all covered. Slides, pools, tennis, panel, ping pong, football, basketball, games rooms........All this and yet there was constant entertainment and clubs. Can't wait to return. Thank you again to everyone at the hotel for making our stay amazing.

AlbaLife

What a Holiday and where do I start. The hotel is 5 Stars for a reason, it’s the best hotel I have ever been to and they have literally covered all basis to ensure their customers stay is a memorable one. The staff were excellent and the rooms amazing. Each floor is well thought of and the hotel caters for all whether a family with kids or adults alone. It has its own water park with amazing slides and its own adult only area for a more natural experience, if you know what I mean. Each floor has pools and bars with food served. The entertainment team for kids were absolutely fabulous and special mention to Gabriel whom all the kids loved. All staff from the cleaners all the way to reception go the extra mile above and beyond their duties to ensure each customer has a pleasant stay and brilliant experience. I can’t wait to revisit Tenerife and will without a shadow of doubt return to the GF Victoria.

Grayson

Our stay was simply fantastic, exceeding all of our expectations. From the moment we arrived, the staff went above and beyond to make us feel welcome. Their warmth, professionalism, and attention to detail were remarkable. We would especially like to mention the exceptional service and assistance provided by Nelly, Ismael, and Helena, who truly made our experience unforgettable. The rooms are pure luxury, spacious, beautifully decorated, and with every detail meticulously considered. The bed was unbelievably comfortable, the bathroom felt like a personal spa, and the views from our balcony were breathtaking. It’s the perfect place to unwind and enjoy true comfort. The hotel’s restaurants deserve special recognition. Every meal was a delight, with dishes that were both creative and delicious, showcasing top-quality ingredients. This hotel completely won us over. It’s the perfect combination of luxury, comfort, and outstanding service. We’re already looking forward to our next visit and highly recommend it to anyone seeking an extraordinary experience!

simon dodd

Our third stay, twice at adults and once in the family hotel. Overall, a lovely stay stand-out waiter Juan on upstairs pool. Main issue is sunbeds and seeing customers almost fight over them. The upstairs pool the team are very aloof and a bit controlling but they don’t explain the sunbed situation, so people lay out the towels go for breakfast return to someone else lying on their beds. It creates tension and makes people anxious. Downstairs, where we ended up daily, as upstairs just too cool for school with alpha pool ‘regulators’, was a lot better but still at 9.30am people rush to gain their sunbed, so trivial yet everyone was talking about it. Rooms nice, clean /tidy, food in buffet/breakfast nice. A nice 4/5 star experience but need to sort out ‘towel gate’! Ps. Sangria (apple) was superb and team behind the bar were great.

Catherine Head

Rooms excellent, location perfect, service has been excellent I attended a mindfulness class with Olga which was so good, very relaxing with lovely music and her soft voice was easy to listen to with clear guidance. Would definitely attend this again, it was a lovely experience All the staff have been v friendly and helpful. Round by the pools we have been very well looked after The room has been cleaned very well

Sarah Dennett

Lovely hotel in a quiet location but within walking distance of some lovely restaurants. We enjoyed our daily walk around the coast to Adeje. Another highlight was our yoga session with Olga. A gentle practice which was a lovely way to start the day. We were very well looked after by the staff and had a very relaxing, comfortable holiday. Thank you!

Duncan Park

Recently had a fantastic ten day break here. This amazing hotel was friend recommended and we were not disappointed. "Guys.. dodge Dubai this October, YOU'LL' LOVE THIS!" So we did. Great suites with large balconies. 3 great pools and a selection of top end restaurants , although we ate down the beachside in the local village most nights. The buffet champagne breakfasts were fantastic. Totally recommend this venue.

Frankie Padron

From the moment we stepped into the Royal Garden Villa, we knew we were in for something truly special. The attention to detail, both in the elegant decor and the warmth of the staff, was beyond exceptional. Every corner of the hotel exuded a sense of luxury and care, but what truly set this place apart was the incredible team who made us feel like family. Fiona, in particular, left a lasting impression. Her kindness and thoughtfulness went far beyond what we expected, and she truly made our stay unforgettable. I mentioned in passing that I’d love to bring home a scent from the hotel for my mother-in-law as a keepsake. To our surprise and delight, when we returned to our room, there was a bottle waiting for us, a thoughtful gesture that touched my heart deeply. The dining experience was equally remarkable, with every meal being a celebration of exquisite flavors and beautiful presentation. The restaurant is a true culinary gem, and each bite was a reminder of the quality and care the hotel pours into every detail. The spa was another highlight — a sanctuary of serenity and relaxation, offering an indulgent escape that left me feeling rejuvenated and pampered. From the stunning ambiance to the impeccable service, Royal Garden Villa offered a truly magical experience. It’s the kind of place that stays with you long after you leave, and we can’t wait to return. It was, without a doubt, an unforgettable stay that exceeded every expectation.

T D

Very difficult to overstate how perfect our stay was. Just the most lush and indulgent place imaginable. Expensive, yes, but when you spend a lot of money AND GET YOUR MONEY'S WORTH, it's worth it. The villa was beautiful, and the restaurant was wonderful, but the most pleasant surprise wasn't the bricks and mortar, but the STAFF. Welcoming, friendly, easy going but attentive. NOTHING was too much trouble. Just lovely people, from the room service to the housekeeping, to the wonderful restaurant staff. lovely! What a wonderful experience!

Roy Schijvens

We had a fantastic time at Royal Garden Villas! The staff were incredibly friendly and attentive to every detail, creating a peaceful atmosphere perfect for relaxing. Finding a cold bottle of cava in our room after our spa appointment was such a nice touch. I also highly recommend visiting Restaurante Jardín—it’s a must-try during your stay. Both make for a truly nice experience!

Eddy Lin

I I recently stayed at the Royal Garden Villa in Tenerife and had an overall wonderful experience. The villa was well-maintained and comfortable, and the breakfasts were particularly delightful, thanks to the excellent service provided. I especially enjoyed the warm spring, which added a fantastic touch to the my stay. On a positive note, they gave me the setting of the 600th day anniversary in the picture 3, which was nice and considerate. On the last day, when I asked for a cold breakfast before my early flight, they did send me one, which was a thoughtful gesture. However, my arrival experience left much to be desired. I arrived before noon and left my luggage at the reception. There was no mention of a welcome drink, and I didn’t receive one. As I watched other couples who checked in after me being warmly greeted with, “Would you like some champagne?” I felt a pang of disappointment. In the afternoon, I was notified that my villa was ready, but still, no welcome drink was offered. Watching other guests leisurely holding their welcome drinks, my girlfriend nudged me, puzzled as to why we hadn’t received ours. It was only after I asked that we were finally given the welcome drinks

Pauline Owen

Our 4th visit, this time with family. The grand have loved the private pool. If you want the ultimate family space, book Miami villa. It’s absolutely amazingly. Can’t fault anything here at all we all love it

Jay Kornder

Somehow even better than the reviews. The service is incredible and better than many hotels I’ve been to that are 3x the price — everyone is genuine and friendly and helpful, such as Claudia and Pablo. My check-in experience was first class, the food is great, the views are spectacular and the hotel is top notch. If you’re looking for a relaxing and beautiful getaway, this is the place.

Mehry Kioumarsi

Absolute 10 out of 10! I visited last year for my honeymoon and I am still dreaming of this place. The place is gorgeous, the rooms are absolutely lovely and the pool is perfect, but the absolute best part is the service. They are all wonderful from the moment you set foot, and my personal favourite was Laeti - she was so attentive and genuine, it made our experience all the better! We got a sea-facing room with chocolates, cake and champagne. There is a spa and we went to get massages which were one of the best. Now last but not least: THE FOOD. You expect a place like this to have good food but this was beyond anything imaginable. We had breakfast and dinner included and everything was delicious, dinner buffet + menu change every night, and there are multiple live stations. Food service by the pool was also great and so good to have to try some tapas in the early afternoon. 100% recommended, I cannot wait to be back!!

Sarah Louise Soubry

The best 5* hotel we’ve ever stayed in. Apart from the hotel being amazing, the staff really do make this hotel what it is. They are so friendly, helpful and happy. Nothing is too much trouble. Each and every one of them are brilliant. The hotel it self is gorgeous. Very spacious, beautiful decor and spotlessly clean. the rooms are huge with excellent facilities including a walk in wardrobe, separate shower and bath and living area. The pool area is very big with plenty of sun beds and parasol’s. You don’t even need to get up for a drink or food. You press a button next to your sun bed and they come and take your order. There is also a huge spa which is very nice and luxurious. Good size gym too. The food is next level. Every food you could wish for and cooked and presented to a very high standard. The location of the hotel is perfect. 20 mins from the airport. A 30 second walk to the beach and shops. It really is just perfect. I wouldn’t change anything. Will definitely go again.

Noelani Sanders

Love love love this hotel! One of the best hotels and experiences I’ve had while on vacation. Prosecco upon arrival and lunch vouchers to the pool bar while we awaited for our room to be ready. The breakfast buffet was impressive, with various, meats, spreads, cheeses, breads, fruit, drinks, unlimited mimosa and Prosecco etc. Staff was very professional, friendly and the premises was spectacular and clean. Spent my birthday here and they made sure to make it special. I will surely return.

Eileen Fordyce

Just returned from a fabulous holiday in this hotel. Everything...from reception, pool, waiters, management went above and beyond to make our stay memorable. The staff are so happy and helpful all the time. Little touches like free cocktails around the pool adds to the enjoyment. We will definitely return. Our tip...book a sea view suite...they are stunning!!

sanjayk124

My wife and I came here for a week of relaxation and some winter sun. It’s truly been one of the best experiences we’ve had. The hotel is fantastic. You’re made to feel special as soon as you arrive. We on my birthday and were greeted with a bottle of something fizzy and a cake, which was a lovely touch. We spent most of our days at the roof top terrace around the pool. It’s such an amazing place to relax and the service we received there was second to none. Especially by Ismael who has made our stay extra memorable. Nothing was too much trouble, and he was extremely polite , courteous and fun. So a big thank you to Ismael.

Michael Albers

This hotel is one of the best we’ve ever been to. We came here for the first time in 2019 and came back again in 2024. The staff are genuinely lovely people and they always go above and beyond to make you feel welcome. From the moment you check in to the cleaning staff, receptionists, breakfast team, pool staff, everyone is so kind and helpful. The rooms are fantastic! Big, modern and super comfortable, with everything you need for a stay. The views and amenities are also wonderful, great pool, wellness and fitness centre as well as yoga classes and other activities. We’ve been to many hotels around the world but this is the one we always come back to. Thank you again for making our stay so memorable. ❤️

Pavla Burghout

Architecture meets luxury - we’ve spent 3 days in this eye catching jewel & I couldn’t get enough of the beauty & attention to detail of the design. The hotel is fairly new & was voted the most luxurious hotel in the world in 2018. We were in the penthouse with our own private swimming pool, large open space kitchen & living room, 2 separate spacious bedrooms with their own bathrooms & 2 massive terraces (seaside & mountain side). Staff is all very friendly, one person in particular stood out - Angy - who is incredibly customer oriented, friendly yet a top notch professional & remembered all of our complicated coffee choices from the previous day by heart. The only aspect that we could point out needs more attention is that we could not get a dinner reservation in the Italian restaurant despite the fact that the hotel is fairly quiet due to low season. Thank you Royal Hideaways Corales Suites for the memorable hospitality & we hope to be back.

Moosh Baboosh

I’m quite confused by the incredible ratings and reviews this hotel has received…in our opinion it’s a hugely inaccurate representation of our experience. The positives 1. the rooms/suites are great. Very large, very clean. However the bedrooms are above a busy road so quite loud and very little amenities in the kitchen - as in no basics/essentials. When we asked for some milk, they charged us €5 for it! No free water either…which I think is crazy for a 5 star. 2. Breakfast is great…lots of choice and fresh fruits in particular were delicious. That’s about it for the positive! The negatives 1. The prices are INSANE, from drinks to snacks to meals…also the quality of the food was awful…that of a 2 star. We cooked in our suite most of the time. 2. It’s absolutely not a family friendly hotel…not by any means. No kids menus, no kids area in the pool, no toys or entertainment. We constantly felt awkward that our 2 year old was making too much noise. 3. The staff…honestly, they were pretty rude, cold and unengaged…no hellos or even smiles when you pass them in the hallways. When you ask for something at reception, it’s all very robotic and matter of fact, they don’t try to accommodate you at all. 4. The location is let great, nothing nice or quaint in the area, not sure if that’s true of the entire island? I definitely wouldn’t return and I absolutely wouldn’t recommend the hotel either, especially not for the super high rates. I would say it’s a 3 star hotel with the face mask of a 5 star…I’m sure there are way better options on the island.

Elizabeth Eatough

This was our second visit this year. We arrived for the 1st time in February and loved every minute of our holiday , we stayed in the Adults only side and was so impressed we took the family out with us last week and stayed in the luxury suites which were amazing. On both arrivals at the hotel we were greeted by Leo on reception who is excellent at helping get your holiday started, by making us feel very welcome on arrival and filling us in with information about the hotel and our stay. Nothing was to much trouble for him. Both the hotel and all staff are excellent . All staff are really friendly and happy to help to make your holiday special. The pool is clean and the staff are also friendly and very attentive , Andreaos was there to greet us with a smile round the pool every morning and his attention to detail in making sure you had everything you needed was excellent. Again at breakfast wonderful friendly staff working hard to make your stay special. The food is excellent from breakfast to lunch / dinner. Thank you to you all for helping us to have such a wonderful holiday we will be back. The Fort Family .

david lane-godbold

Return visit from last year, cleanliness and staff great very friendly. Food was still good but notably not as good as the previous year. Entertainment team great but the live acts were poor, last year residents at the 5 star hotel opposite were leaning off their balconies also enjoying the entertaining atmosphere but not this year. We may return but we have deep concerns about the emphasis of the excellence package and it's dominance for the coming season as we don't like the them and us ideology. The room was perfectly serviced and cleaned but somewhat tired, beds comfortable poolside as requested so no complaints, air conditioning fine. Enjoyed our holiday staff were fantastic thanks.

Kingsley Davies

We stay in room 219 which was fantastic for the outdoor entertainment and handy for pool and restaurant location the hotel itself was ideally positioned within the resort being close to restaurants , bars and shops. The staff were all excellent but a special shout to the entertainment team who work incredibly hard for your entertainment. Food variety and choice was very good. The all inclusive drinks package was also very good.

Graham Lange

This is the second time staying at the HOVIMA hotel and we have booked for April next year we like the friendly staff, good meal choices and the general feel of the place. It is adults only which is what we like on the down side the whiskey and brandy on offer at night time could be looked at as it’s not the best but on the plus side the gin is lovely. The staff that wait on you during lunch and dinner are very good there are some excellent staff that go above and beyond and you can see that in their work ethic. On the whole a lovely hotel keep up the good work.

krzysztof kuc

Room 1003 ;). Our stay at the hotel was truly enjoyable! Everything was top-notch – from the service, through the food, to the attractions. The rooms were clean and comfortable, and the staff was extremely helpful and polite. The selection of dishes was vast, and the quality of the food was excellent. Every day we had access to different activities and entertainment, which made our time here full of excitement. We are very satisfied and would gladly return!

David Wright

My wife and I really enjoyed our holiday. The location, the food and the service were all excellent. The animation team gave us a range of activities during the day, and excellent entertainment at night. We both hope to come again.

Larry Silverstein

Our butler, Valentin, was fantastic. Whenever we reported a problem with the room, he made sure it was quickly taken care of. When the mini-fridge didn’t have a beverage I wanted (Coke Zero), he made a trip to the market to get some (although I wouldn’t have asked had I known!). His level of service and friendliness was outstanding.

Osaki

Unfortunately I had to wait ~1h for check in as there were 3 before me and the couple that arrived after me got checked in before me as well (even though they informed the butler that I was there before them, but he straight up ignored it!) 😤 Room was spacious and clean (except for the ants in the bathroom). Though I don’t know how someone who isn’t super thin can fit into the shower. 😅 The food at Lagarto and Poseidón was great and mid at the other restaurants. But I had to remind them of my food allergies each time and even then I had to return some dishes because they forgot it in between, which tbh is a no-go at a 5 star hotel… Special shout out to my personal butler and the head waiter of Poseidón as they were the only ones who I only had to tell about my food allergies once. ❤️ If you have celiac disease I would avoid the buffet as the gf stuff is placed right next and in between the non-gf stuff making cross contamination a common occurrence. I also got glutened at Sea Soul… If you want to sleep longer than 9 a.m. put the do-not-disturb sign out the night before or staff will just come in as there is no way to lock the door with e.g. a chain. Looking the door from the inside with the knob doesn’t help as they will open anyways. For room service expect the food to arrive lukewarm, also the English from the person who picked up the phone was next to not understandable. The hotel location is perfect and most of the staff is super friendly but there are also working a few who clearly have no idea what customer service is. All in all I don’t know if I was just terrible unlucky or if 5 star hotels in Tenerife just aren’t on the same level as elsewhere? If you don’t have any food allergies/health issues the hotel will still be a decent choice just for the location alone.

Gavin

We stayed for a birthday treat and what a treat. Thanks to Kim, Francisco and Jocelin for arranging and enhancing our stay. Wonderful hotel with amazingly comfortable rooms and a perfect sea view. But what makes it is the staff; we have been spoiled rotten and it's an absolute pleasure to meet people in hospitality who so very enjoy hospitality. Special thanks to Aramburu who went out of her way to look after us, and the whole team both at breakfast and during the day at the pool who are always friendly, always happy, always wonderful. We can't wait to return.

Felicity Griffiths

This is a wonderful hotel with fabulous staff. The attention to detail is excellent. We felt relaxed and pampered. The rooms are huge and comfortable. The pool is warm. The umbrellas light enough to be moved around. The food is also excellent. The delightful breakfast restaurant for the Salome overlooks the sea. The buffet had a huge array of delicious food and several of the dishes are cooked in front of you- ensuring that they are fresh and hot. Its location is also excellent - there are a few steps leading to a promenade full of restaurants and shops. And from the front of the hotel, it is only a few hundred yards to a shopping mall with a large array of different shops.

Sara Duxbury

Our first visit and definitely not our last! We were expecting a luxury holiday and Grand Salomé exceeded those expectations! Such a restful location, amazing service everywhere in the hotel and brilliant food/drink options- especially as my partner is coeliac!

Tom Grygorcewicz

Absolutely phenomenal experience and amazing service! All the food has been beyond amazing and the spa is amazing too. Can’t really say enough great things about our stay here. The river in the back of your villa is super unique and fun. Always heated too so it’s consistently a good temp

Ian Bailey

Hands down the best 5 star resort we have stayed in. We are recently married and decided to spend three nights in Royal River post wedding. Royal river is exceptional from every aspect. We stayed in River villa 10 and despite our room being a wheelchair accessible room we still would not change a thing. The level of privacy, customers service and food options is outstanding! From the moment you arrive till the time you leave you are spoilt with exceptional service and atmosphere. I would highly recommend royal river to anyone who visits Tenerife! Worth every penny!

Love my Food

First impression stunning unfortunately the service falls short of a luxury experience. Absolutely not worth what you pay for. Having had the privilege to stay in luxury hotels this one in comparison is disappointing. - Receptionist checked us in, took us to our villa (wrong villa), brought our luggage only when we asked if someone could assist. All felt clumsy - had to specifically follow up on small details like wifi details, water for the room. Wasn’t slick - dinner took over an hour to arrive ( ordered burgers) others who had arrived after us were eating before we were. Had to chase - I’m a coeliac asked for gluten free bread / bun. Eventually my burger arrived with bread in the wrapper and it was a make your own burger. Really when I’m paying £50 for a burger? - no turn down service So yes first impression style but no substance.

Wojciech Abbas

Staff including manager don’t know anything about hospitality and professionalism. They give us wrong advise where to go, we have followed their instruction and that was a mistake. Pool in our villa was slippery from dirt, wasn’t clean for long time, they didn’t bother to clean our room or bring water. They had some excuses :) who cares. We’ve booked 4 nights but after 1 we decided to change hotel. And that was the best we could do, we have found something way better that royal river can dream about. Not recommending to stay there for anybody. You can find loads of better hotels in Tenerife.

Wickson CHEUNG

Design of the hotel is amazing and fancy. But what a shame is that we found a few cockroach in the room, although they agreed for a room swap the next day. I feel like a compensation could have been done, as my wife is totally freak out after seeing 3cockroach in the room in one single night. Overall staff is nice, but I find one thing quite weird that is the staff knock on the door before check out to check the mini bar, possiblly to see whether we consume any food and drinks. I really dont understand this, considered we paid almost €1000+ for room rate and have given our credit card for deposit. Honestly I dont think it is necessary to disturb the guest when they are still here to check the mini bar. This to me seems like not having trust in the guest, and when the staff came in and check the mini bar, I feel like it was at a point similar to interrogating criminals. Suggest if the hotel is so scare that guests consume alcohol and not paying for it, perhaps can consider remove the expensive alcohol drinks mini bar in room. But overall nice experience and dinning in hotel is delicious too. But more small details could take this hotel to a better stand point.

Patrick Williams

I stayed at the villas for 3 nights. The villas are part of a very large complex that includes a hotel and several restaurants. What went well: The villas are outstandingly beautiful. The pictures don’t do credit to the experience. We asked for privacy and the staff accommodated us by giving us a villa towards the outer edge, no noise, no children and a private pool. We had a bottle champagne waiting for us as we walked in and they left a letter noting how I had been to other grand hotels (brand). We rented a car to drive from the airport and go to activities around the island, it’s a big island and taxis and Ubers are hard to come by. If you intend to do anything outside the resort area, I recommend getting a car. It is quite likely a car will have a manual transmission. The villas are managed during the day by a person in a separate reception area from the hotel itself. Rafaella is outstanding. I feel a bit bad for whoever is manning this reception because they are the 1 stop shop for all things. Need a buggy to get from one end of the resort to the other? Call. Room service? Call. anything going on? Call. And Rafaella is responsive. The staff overall are super friendly. The buggies are a nice way to get within the complex if you’re tired or tipsy. There are multiple restaurants and swimming pools. Throughout the day and evening are different free activities you can participate in, they are child friendly, like exercise events, magic shows, music shoes etc. Every evening you will receive a list of the events and weather report for the next day. Every day has tea time 4-6pm and champagne after 6pm, included in resort fees. The breakfast a la carte in the villas reception is quite good and better than room service. Some room service options leave to be desired, some are excellent (chocolate soufflé!). Kensei is a very good restaurant. Many restaurants are outside the main area, you will leave a gate by the main hotel if you walk down to the beach. These areas are much more crowded and serve the local hotels. If you want to go other pools, there are regular pools and a large salt water pool near the ocean and at the base of the main hotel. They’re very nice. Areas for improvement: The entrance is not obvious. You will come off the high way, go down a beautiful road, have to do a u turn in a weird spot, get to a gate without clear signs. You can’t drive around the resort, but parking is available in a small structure right inside the gate. Service loses a star because of the following: Whoever isn’t Rafaella managing the villas. We received coffee cups from the resort to take home, one was broken. We called, the person at the other end couldn’t have cared less. He was the one person on staff who didn’t go out of their way to surpass expectations. Communication regarding events outside the resort. Arnaud was responsive and did an excellent job organizing events in nearby towns (jet ski, fly board, paddle surfing, horse riding). He did a GREAT job connecting us with all the services and arranging payments. We showed up to the villa reception as instructed for our ride, 30 mins in advance for our pick up to the beach where we would paddle board, we had paid for 2hrs with a coach. We had to go to the club house in main hotel to sign documents (1-could have been done at villa reception when we checked in); we signed the documents, were told to wait outside the hotel. We waited, then asked for help. We were told to return to villas entrance. We saw people waiting and asked if they were for our paddle board event. No. We went to the villa reception, waited for the ride as instructed. We then asked for help, frustrated. We were quite late. Someone from the resort offered to drive us (remember the taxi and Uber situation is not ideal. He drove us to the gate in the buggy, spoke with people in Spanish, it turned out the van was for us and others. We lost 45mins of our 2hr event. (2- sign documents early, communicate clearly where to go for what and expectations on who is picking you up and where).

King K9

I was going to give two stars however google categorises 2 stars as ok and one star as poor and our experience was definitely the latter. Accommodation is meant to be part of leading hotels of the world programme however as other reviewers have noted, it certainly isn't. I was asked to send my long card number and expiry date via email, I should have had alarm bells ringing here, as this does not seem secure. Arrived nobody was available to greet us. We did not know where to go. When receptionist did arrive, she had to deal with another guest complaining. Then she was able to check us in but wrote my credit card number down on a piece of paper giving me serious concerns over their privacy policy and GDPR. They wanted paying upfront for the stay rather than at checkout, now I know why. The villa boasted a private heated pool which was far too cold to use, again as other guests have mentioned. The large bath was another facility in the villa that was broken and not fixed until day 4 of our stay. There were insects in the villa, cleanliness, maintenance and health and safety issues. See pictures. Not in anyway covid compliant, all hand sanitizing stations in reception / bar area of Las villas empty, all soap and moisturisers in toilets empty or broken, with a rise in covid cases, this is unacceptable. The hotel itself also had numerous slip and trip hazards. We waited 15 minutes for a table for breakfast one morning and over an hour for breakfast to be served. We had to ring reception three times or more in a row in order to get someone to answer and even then they didn't. Rarely was there any one on the bar at Las Villas, if you wanted a drink or at reception. The manager kept saying things had been fixed when they hadn’t. The manager was rude. I asked to speak to the general manager after I was getting nowhere with him. I received an email stating she would meet me at 10am. Dear Mr I talked to Mrs. and she will meet you tomorrow at 10:00 at Las Villas . Thank you very much Kind regards I checked with reception the night before where they meant Las Villas was and they confirmed so at 10am I arrived for the meeting, to be told by Jorge it had been cancelled because I didn’t reply to the above email. Really? After 15 minutes of waiting around the GM eventually turned up and stated that she had been told the meeting was not taking place, by whom I have no idea because it certainly wasn't me. Apparently it was company policy not to compensate even when they had admitted fault and that the service was not up to their usual and facilities which had been paid for were broken. This made absolutely no sense in my opinion, how can you charge for something that is substandard or broken? Several times I tried to make a formal complaint and asked for the companies complaints procedure however this was ignored on every occasion. This place offers zero value for money and having to go through the ordeal of actually complaining in the first place whilst supposedly on holiday and then to be treated with such little respect at a 5 star establishment was shocking. I have never been treated this way in any other 5 star property and it certainly did not live up to the expectation and service that they claimed. Staff are trying their absolute best, there is simply not enough of them. Management are seriously at fault and need some serious training on what 5 star service actually is and attention to detail. If you are going to book make sure you book via a travel agent / online travel agent so you have some recourse via a 3rd party as booking directly with this hotel should be avoided at all costs as they cannot care less about their guests and just want money money money. We checked out and moved to Royal River Luxury Hotel and oh my god, the difference was incomparable. Do not stay at Las Villas Bahia Duque and be disappointed, stay here instead and you'll be utterly amazed.

Alex Heighes

What this place is; It’s great fun with friendly helpful staff that delivers terrific family oriented holiday fun, pools, shows, variety of food, access to public beach (all Spanish beaches are public). What this place isn’t; Exclusive luxury for discerning international travellers who want to know they’re at the pinnacle of exclusivity. If you’re after good quality services and amenities in a central location, managed by great people, you can’t go wrong here.

Alex English

Love this place! We go back every year. Very luxurious with great service. The Michelin starred restaurant Nub is a highlight.

Samar S

We have stayed at the hotel before but this time at the Villas. Last time we stayed at Casas Ducales and it was exceptional. The villas are extraordinary in all aspects. The villa itself is utterly gorgeous. And the patio with bed and lounge chairs, and with your own private pool were extraordinary. We had a villa overlooking the Villas pool. We loved every aspect of it. The furnishings were beautiful and the bath, the biggest I have ever seen, was luxurious. All your needs are catered for, just ask, and they are met with kindness and friendliness. Very, very much a can do attitude pervades the atmosphere at Las Villas. They have a sheet and pillow menu. We opted for the silk sheets - exquisite. Breakfast is flexible - 3 options! The main hotel’s buffet, a la carte at the villas restaurant, or in your villa. We stuck to the latter two as the service and food was exceptional. The bedroom is heavenly, spacious and opening up to the patio and little garden of the villa. The mattress in the bedroom, on the patio bed and on the lounge chairs were the best I have ever slept / laid / sat on. It felt quite expensive at first during booking, but during our stay, we quickly came to realise that value for money was definitely there. Don’t hesitate!! Stay here.

Melanie James

It wasn't a great first night as we arrived late with my partner and a cranky 1 year old and there was no travel cot in the room as I requested but that got sorted first thing in the morning. It's ashame there is no double beds only 2 singles but we just put the beds together. Mattresses a little on the hard side not very comfortable for my liking but other than that everything was great. Receptionists and housekeeping were so lovely and smiley! Everything was clean and tidy, food was good! Great views from our apartment.

Jonathan Audus

Major disappointment! I feel terrible for booking this resort and really feel like I need to make it up to my wife. This hotel all but ruined our honeymoon. Rundown, entertainment ended by 10pm, no air-conditioning and the fan barely worked. The food was dull, the pool was small, the staff weren't helpful, the facilities were shocking and the surrounding area lacked any kind of entertainment. Many guests complained about there being no karaoke even though it was advertised on the events list, on 2 consecutive weeks. All planned events were totally underwhelming and ran by one! man who seemed to work from 10am - 10pm. I'm certain my terrible review will appear as if i have some kind of issue with the resort but what can i be but honest. Even though the hotel is a little off the beaten path i chose it because it scored 78ish on the review sites. But how this can be a 4 star resort, god only knows :( Oh, and if you want to see the local beach?!? (blanketed in dog sh**) check out this photo.

Julie B

Finishing on our last day here. We have had a wonderful time here. The cleaners were lovely ladies and did an excellent job. Our apartment was a two bedroom and it had three balconies. It was beautiful. The rooms were clean and the kitchen was well kitted out for a holiday. The entertainment at the hotel was good and kept the children amused. We wouldn't go for the food next time. For the money it was okay I guess but could be a lot better. We did half board which was ideal. So breakfast and an evening meal. Which you can swop if you wish. I.e. we ate out one night so we had the lunch the next day instead. The pool area was spotless and was cleaned every morning. The lifeguard is lovely and very friendly with everyone. One of the fans had a screw fall out and it was fixed the very next morning. Overall we had a wonderful experience in this hotel. Highly recommended it but suggest you hire a car. We were able to around with great ease and see more with the car.

Julie Salmon

Beautiful and clean, apartment big, staff are very helpful , restaurant menu quite plain and the same everyday. Breakfast buffet has lots of choice, but they should give you a clue as to what it is , especially when you are a pescatarian. Would however recommend to others, we used it as a base and travelled into Los Christiano every day, lots of little restaurants close by which offer a good variety.

Ain “'t nobody got time for t” hat

Nice place and in the process of being fully refurbished. At the moment the place is good but dated, the views are ok and the pool is a bit small. But we feel so relaxed hereand it is a nice location. The staff are great, there is some pool side entertainment every day and the restaurant is good too, especially the restaurant staff. We have been 3 times now.

Alan Grundy

Just returned after my sixth visit to this wonderful hotel. Always book Platinum All inclusive worth every penny.I book directly with the hotel so easy and I believe value for money. You can tell how good it is when you see how fully booked it gets. The food is really good but for me the staff make it so friendly and hard working. Will be booking my seventh visit as soon as the November 25 dates become available. Would not stay anywhere else.

Alessia Gelmetti

I stayed for two weeks in mid-November with my boyfriend, and unfortunately, the experience did not live up to the expectations of a 4-star hotel with an all-inclusive formula. Positive points The room was really nice: a very comfortable bed, a spacious shower, and a balcony offering a pleasant view. The location is another strong point: very central, with many attractions nearby and convenient access to the seafront (although finding the elevator to reach it was complicated, as the directions at check-in were unclear). Additionally, the booking app was very useful, especially for reserving sun loungers by the pool. Negative points However, the positives stop there. The all-inclusive formula is extremely limited: many services and products, such as drinks, snacks, and anything after 11 PM, are charged extra, even though entertainment lasts until midnight and the bar closes at 1 AM. The drinks were terrible: a Bloody Mary was undrinkable, and gin and tonics were served with completely different amounts of gin, despite being brought to the same table, making the comparison inevitable. The selection of included drinks was minimal. The room cleaning service was disappointing. In the first few days, the bed wasn’t even made (I mean the covers were not arranged, not the linen changed), which has never happened to us in a hotel of this level. We assumed that placing the card on the bed would indicate the need for tidying up. This led to receiving an unfriendly letter in our room, which seemed to accuse us of making an unreasonable request. In reality, we just wanted the bed to be made every day, a basic service expected in a hotel of this category. Moreover, the floor was consistently left with hair, and several times the replacement towels were dirtier than the ones they replaced, with visible stains. The service in the restaurant was also disappointing: staff were extremely slow, and the dishes piled up on the table were never cleared away. The buffet was monotonous, with mediocre, bland food. Vegetables were often undercooked (and I’m not talking about salads, but dishes like eggplant), the breakfast pastries were uncooked, and the variety was particularly poor at lunch. Two weeks of meals here were exhausting. The sun lounger area was dirty: tables with stains left for days, loungers with hair stuck to them, and the floor with coffee stains that were never cleaned. The ping-pong and billiard area was neglected as well: balls were often missing, and the bar glasses, which guests were asked to leave in designated spaces, accumulated for days without being removed, leaving the area messy and uninviting. The entertainment was another weak point: repetitive activities and an eerily silent atmosphere during the day. In the evenings, the programs were poorly suited for younger guests, designed instead for a much older audience. This drives younger people to look for entertainment elsewhere, such as along the seafront. It’s a shame because a more diverse offering could have made the stay more enjoyable for everyone and increased bar sales. Finally, no one bothered to ask for feedback during our stay or at check-out. This suggests that customer opinions are of no interest, which was evident in the overall experience. Conclusion This is not a 4-star hotel, nor a true all-inclusive. Unfortunately, I cannot recommend it.

Shawn

This is the 3rd time we have stayed in a Princess Hotel on the island. Once at the Princess Inspire and now twice with the latest trip last week where we again stayed at the Guayarmina Princess hotel for 7 nights having booked direct with the hotel. The hotel is in a great place for access to shops, bars and restaurants that are literally a couple of minutes walk away. The hotel is situated almost on the beach front giving great views of the sea and spectacular sunsets. The staff we found very pleasant and helpful at all times and were always there to assist. We were allocated an attic room on the top floor, very spacious and was kept spotlessly clean by the housekeeping staff, whilst it didn’t have a sea view, we had a lovely view of the front of the hotel and mountain areas. We were half board, all meals were really nice and a good selection, dining room kept clean at all times and again staff helpful. Swimming pools bars of a high standard and with plenty of choice. I can honestly say again that our stay at this hotel was amazing and relaxing with issues and we look forward in returning. Glad we managed to see the Christmas display too especially the massive Christmas tree in the lovely reception area. The only matter I would ask is that the wrist bands you give to guests be looked at. The ones you have at the moment kept dropping off without warning and despite the best efforts of your reception they still kept coming loose. I found myself at reception having to get replacements as even tying them myself did not address the issue. Something along the lines of a band with a watch strap would be much better. Apart from that a big well done to ALL staff and a Happy Christmas.

David Baker

Excellent hotel overall, but a few areas which could be improved. Public areas are spacious and designed and finished to a very standard. Everywhere is spotlessly clean and staff are friendly and efficient. Food is excellent with a wide selection of healthy options. Only negatives are the interminable music from the pool area which is difficult to escape (odd choice in an adults-only hotel where I suspect the majority of guests would appreciate some quietness). The dining area feels more like a canteen with high noise levels, although there is at least the option of some limited dining space outdoors.

Nailbrain

The hotel is an absolute beauty, the staff have all been incredibly friendly and accommodating and attentive. The food is great, all of the restaurants are impeccable, breakfast lunch and dinner. Small thing but they cook their eggs perfectly it's small thing but its a good way to judge hotels. It's also clean, like I've not seen any mess or bugs and I was expecting loads considering the climate and area. Oh and the scenery, sitting at the cocktail bar as the sun sets with a fancy drink will be a fond memory for a long time. Would definitely come back.

Nichole Brolly

Avoid at all costs! Reception staff very arrogant, moody and threatening. He threatened to block our car in, and not allow us out, because he wanted us to park the opposite direction from how we were parked the last 3 days (and other cars beside us)… made us do it NOW even after explaining we were bursting for the toilet, we’re just going in to get changed and going out in the car, which we haven’t used for 3 days and has been parked in the same spot. Other cars were parked at both sides around it without issue every day since, we have to walk past the car to exit the hotel…. The hotel could be described as a construction site, builders noise heard all day, knocking and banging. Odd smells from others cooking on balconies as it looks like more people have ‘apartments’ here which they live in, than it is rented to tourists on holiday. We wish we read the reviews before booking, but we booked on air bnb and exact location isn’t disclosed until after payment was made 🙈. We come on holiday for a break and to de-stress, and this receptionist definitely knows how to make the people paying his wages, very unhappy at there own expense. What a not so lovely chap! Save yourself the hassle, pay an extra £20 and book somewhere else with happier staff…

Ollie Nnn

Decent location. Our room was okay. Terrible reception staff though, arrogant & abusive. Not in good moods and not trained to deal with happy people on holiday… They do not want to be here and make that very clear, and I don’t think they want visitors to be here either by the looks of it 😂 We booked our room from a private individual, but it was in this hotel. Our room its self was great, booked on air b&b, but the receptionist put a real downer on our stay. Heard him arguing with many others in different languages so seems a common occurrence.

Nats

This apartment is the most disgusting place I’ve ever been in, our room (506) was a health hazard, it had pipes hanging off the walls, mould in the bathroom on one side and half of the ceiling falling off on the other side along with no toilet roll or hand soap. The room was completely filthy, no kitchen supplies or washing machine like we were promised, just a sink and a fridge that looks like it’s never been cleaned, we also walked into the previous persons milk and yogurts still left in the fridge. Three beds extremely close together with blood and other stains on the mattress along with someone else’s hair all over the place, only two sheets between three of us, no air conditioning which made the room extremely stuffy and dusty, I had trouble breathing at night because of it and on top of that the day after we checked in we got locked out of our room with no warning or reason why, we then got moved to an even WORSE room (don’t know how that was possible) it had dead cockroaches lying everywhere, dirty underwear, a bathroom absolutely soaked with dirty water and no space to even move. We had to leave and get another place with no refund or apology!!! I paid £900 for 4 weeks and left on day 2 it was that bad. Also constant construction work going on inside and outside the hotel which wakes you up at like 7am and continues the whole day. Place should be shut down by health inspectors. Complete scam !!!!

Merhibe Hajrulai

I was in room 214, very clen, everything modern,location perfect, if I will visit again tenerife deffenitly here again

Oleg Ratnikov

It's a getto. Terrible price/value ratio. Got a "Bamboli Holidays" apartment via Booking. Address pointed to this hotel. I wish I read Google reviews about the hotel before booking (the hotel does not actually work as a hotel: rooms are owned and managed by different private owners and published on booking/Airbnb). Small room. Rusty water. No service in the room (no cleaning in 5 days). Old hotel. One slow elevator. Everything is old and degrading. You will hear every little sound your neighbours make. Unfriendly terrible reception (it's a hired separate organization. They don't care about guests and service). This can't stay unnoticed. What was good: - view (you can see a piece of the ocean) - beach proximity - overall lively region Never again.

Lee Wilkin (LC)

The apartment was freshly decorated. Spotlessly clean and well presented. The restaurant was good. If you want pie and mash go to benidorm. Mediterranean food but all very nice. Only downside is twin beds but we knew that when we booked.

Jill turner

Very central to everything one of the best locations to stay. Rooms nicely decorated and very clean. Breakfast is delicious a very good choice and isn’t too busy. Cons Basement rooms A level rooms lack light and have fencing up definitely worth an upgrade before you travel and ask for higher floor c, d or e One of the check in guys was fabulous and a couple of the restaurant and bar staff and cleaners lovely however one of the check in ladies was so rude and unhelpful. Would definitely revisit but only with a room upgrade Building work going on in daytime but doesn’t start to later and finishes early enough. Making all the rooms stylish and more comfortable

a mcm

When I arrived back home to Glasgow I didn’t hesitate with sending my gratitude to the staff ,if something is bad we are not slow at complaining so when it good I think we should let the know. Here’s what I wrote: Dear So Sun Beach Team, We wanted to extend our deepest gratitude to all of you for making our recent eleven-night stay at your hotel in Tenerife such a fantastic experience. Over the years, this was our fifth time staying with you and each visit reminds us why we always make your hotel our first choice. From the moment we arrived to the day we left, we were truly impressed by the level of care and attention to detail from all of your staff. The restaurant and buffet were absolutely exceptional - a five star dining experience every day! A special thank you to Raúl, who ran the restaurant with such warmth and professionalism, ensuring we always had a great time. We also want to give a special thanks to Ulises, one of their talented chefs, whose dishes we thoroughly enjoyed during our stay. Many thanks to Sebastian at the front desk for his kind assistance and for making sure our check-in and stay went smoothly. Their team made our vacation unforgettable and we can't wait to return in the future. Please pass on our gratitude to everyone involved; We will always remember the wonderful hospitality we received. Kind regards, Archie & Tracey flat D6-7 September 25 to October 5

Alexander Stuart

Great location. Great views. Upgraded to half board, wish I hadn't as the choice and quality of the food was poor, and drinks weren't included with your evening meal. Not even water, which we had to pay for. Breakfast was fine with the usual mix of bacon, eggs, sausages, meats, cheeses, etc. Plenty tea, coffee, and fruit juices. The pool area is nice with plenty of sun loungers and parasols, and you don't have to worry about getting your towels down early as there's always sunbeds available.

CARL “Carl HOTD Tattoo Studio”

Stayed here for a week, great rooms, great pool area, never hard to get a sunbed! Stayed half board, food was good, breakfast has plenty of choice for all, and evening meal rotates some very nice options too. Staff are all friendly, drinks are competitively priced too 👍🏻 Great location for all The well known and rated bars and restaurants if you fancy a little something different! On the beach virtually.

Lisa Williams

We stayed in a 2 bed appartment 23nd April- 2nd May 24. The location of the actual resort is perfect! 5 min walk to all amenities and beach. Parking was avaliable out the front (if your lucky to catch a spot) Supermarket local as well as Taxi rank. The resort of Yucca park is immaculate and very well maintained! Daily maintenence seen and pool is ideal. Very clean, plenty of beds with a pool table and bar facilities. The Scotsman bar is very friendly, reasonable priced and feels private. Toilet facilities on site also. Our appartment was facing the main road (mostly quiet) with a beautiful sea view from the main balcony. Second smaller balcony faced the sunrise and mountains. Good size rooms with one bathroom, contained all you would need including hairdryer, iron, washing machine, airers and addtional towels. We felt the room was a little tired and has potential to be more comfy with just a little TLC. Bedding was tired and old throws and cushions on furniture took away a 'cozy' feel. With a little spending on soft furnishings I'd happily give the appaetmant another star. Overall, the resort felt safe, and externally pleasing to the eye. We would return as it was value for money and ideal location!

Mark Henderson

Scotsmen Bar is great. Resort very clean. Internet good.Very Happy👍

Andrew Lockley

It's mostly privately owned, which means that the apartments are all of a different standard, as are the owners, and how they look after the apartment. I've been in 414, but the owners are really not helpful in the least. The apartment is clean, but no more than 1 or 2* Quite basic

Kelly Schubert

Very convenient and quiet apartment complex. We’ve stayed here 3 times and this time for 4 weeks. Clean, quiet, nice pool with loungers and umbrellas, a pool bar is now open too. Less than 5 minutes walk from Fañabe beach, supermarket and many restaurants and bars. There are no seaview rooms but very nice place to stay.

Lynn Paterson

Airbnb apartment,host Stuart. Stuart responds to enquiries promptly. Apartment perfect,has everything I need for my 10 night stay. Great location and friendly bar on site. Nice pool,plenty loungers and parasols so no need to put down towels early like in some resorts. Definitely recommend.