Holidays to Costa Adeje

Neil clark

Lovely hotel, very clean and tidy. Room big. Pool area nice. All inclusive very good (but still all inclusive) always something to have. Only downside is they take wrist band when checking out, we had another 8 hours before being picked up, seemed a little petty especially with small kids

Oliwier

The hotel was a mixed bag. NO SNACKS IN BETWEEN MEALS FOR ALL INCLUSIVE. Some of the staff were friendly, others not so much. The food was downright bad—same thing every day and bad quality. It’s close to shops and restaurants, but a bit of a walk to the beach. All-inclusive stops at 11pm, though the bar stays open until midnight. After check-out, you can’t get any more food or drinks. So in our case we were left without food or drinks from 12 until the airport transfer at 7 The place was relatively clean. We did get a free upgrade, which was a nice surprise. The pool was big and clean. LOTS of cockroaches at night, not in our room thankfully however.

James Carter

Absolutely astonishing some reviews I’ve read about this hotel, spent 7 days there last week. Allocated a room with no air conditioning over looking noeisy bars and shops asked for a move was told no other rooms available not true as another couple got moved a few hours after us asking. Hotel is clean but very dated booked all-inclusive breakfast editable lunch and dinner of a very poor standard tried a couple times but ended up eating out. First all-inclusive I’ve ever been to that doesn’t provide a snack bar in your holiday deal. Checking out was at 12.00 our transport to the airport was at 5.00 was astonished when they removed our wrist bands at 12.00 meaning not able to use the bar facilities unless paying full price. To be totally honest this should be awarded at 2 star and absolutely no more.

Lorna Ryan

Loved our stay here, will definitely come again. We were in an apartment - A block, self catering, the rooms were spotless. Excellent locations close to shops and bars. Lovely pools with plenty of sun beds. Would definitely recommend!

Caroline Shirley

A really nice hotel. Staff are very pleasant and polite. Rooms are basic but clean. Lovely pool areas which are clean and have a nice bar area. The food is not great. I appreciate it is hard to cater to everyone's tastes all the time but the meat options in particular are very dry and overcooked. They desserts are good. Location is good and only across the road from the market and a short walk down to the beach.

Craig Bradley

Animation Team are very friendly. Keen to get everyone involved in all the activities which we all loved. Big shout out to Alexandria- my oldest loved her & always so friendly. We ended up with a great room overlooking the pool. Pool size is great, space for everyone including floats. Rooms were a good size for a family of 4 & a bonus that we all had our own bed( as we were sharing x2 beds last year at different hotel). Overall I would recommend this hotel & would definitely come back.

Claudia McDonough

This has been mine and my boyfriend’s first holiday together, and we honestly couldn’t have asked for a better experience. GF Fanabe has exceeded all our expectations! From the moment we arrived, everything has been amazing; the room was clean, comfortable, and had everything we needed, the food has been delicious with so much variety, and the entertainment every day and night has kept us smiling and having fun throughout. The staff are so friendly and helpful, and the atmosphere around the hotel is relaxed but lively in all the right ways. Whether we were lounging by the pool or joining in the activities, we always felt welcome and well looked after. We’ve made so many lovely memories here and can’t wait to return. A truly brilliant holiday, thank you!

Ann Smith

Brilliant hotel for the price. Food very good. Staff very polite. Great location. Really can't fault it. Rooms basic but very clean. Only one thing was young children being aloud to run about outside screaming after 1am kept us awake a bit. But that's not the hotels fault.

Addy Tomkins

Great hotel. The service is second to none. Something for everyone. Rooftop terrace with bar for adults only if you want peace and quiet. Main pool have great activities for adults and kids. Animation team are all very friendly. Special mention to Alexandra who goes above and beyond every day.

Lisa Higgins

Great week at GF Fanabe. We booked a week B&B, had a great time. Used breakfast a few days, trying to get a seat wasn't easy. Everyday we ended up sitting at a table with other people's dishes. As there was only 3 of us, we would just move the dishes to the empty space at the table. Trying to find staff to get clean cutlery wasnt easy either. That's my only negative. Hotel was clean with rooms cleaned daily, fresh towels every day. Pool towels also available, saves you taking your own. Great location for some good restaurants and shops. Rooms are a little dated, but that's not something that bothers us. Air con was really good, we were in a ground floor apartment facing the back pool. We liked the back pool as the sun was there all day from about 11am. The main pool had shaded areas throughout the day. This is my 2nd time staying here and would return.

H H

If you’re looking for an upmarket, clean, tidy, well decorated, spacious hotel room that isn’t expensive, but feels it, look no further. Huge room and balcony overlooking the sea cost us less than a 5 star room along the strip. If you’re looking for peace and quiet away from the strip, but close enough to walk to where the bars and restaurants are, this is it. Situated high on the hillside, the hotel boasts two adult pools and a smaller one for the children. Sun beds are plentiful, no rush, no faff, no glaring looks from those seeking ‘their’ subbed on a daily basis. The free aircon in both the lounge area and the bedrooms is superb! The kitchen area has EVERYTHING! The bathroom has EVERYTHING, including a washing machine which is a real bonus. The bed was the best ever! We stayed here for 2 weeks and loved every minute of it. There are no real downfalls, but you do need to be aware that the transfer coach will drop you on a steep hill and large suitcases are a devil to push uphill after a day of travelling. It’s a 5 minute walk, and you are at the reception. Going into town can be accessed by the path to to the right of the reception and the walk is all down hill. We got a taxi back from the strip every day/night at a cost of only €5. Secondly, be aware, on arrival we went to the resort shop and got the usual bread, milk, eggs, etc and was shocked that the price was €53 for one and a half carrier bags of bits and bobs. Situated at the bottom of the road is a HUGE mercado which sells everything you need. We got enough food and goodies as well as beer, wine and sweeties for €35. 5 carrier bags worth. Don’t get ripped off!!!!

Ildiko Szabo

The resort is nestled in a stunning natural setting, offering breathtaking views of both majestic mountains and the tranquil sea. The modern, spacious rooms are designed to meet every comfort need, ensuring a truly relaxing stay. Within the resort, several excellent restaurants and bars invite guests to enjoy a variety of culinary delights, while a dedicated kids' club provides entertainment and activities for younger visitors. The highly professional and attentive staff go above and beyond to ensure every guest feels special. If you are seeking perfect relaxation, choose this exclusive resort where dreams come true!

Mr T

Definitely not coming back here ever again and I recomend for everybody to steer away from this place. Couple of "lovely" bits about my stay here, but I do not want to write everything down and my holiday did not even finish yet. Generally everything takes a lot of time so prepare to wait here a LOT. About the rooms it is more or less ok, but far from clean when we took it. The bathroom door did not shut which got fixed, but the bathroom tap is not working properly since day one and reported it twice and got ignored twice. It is common to have ants in Tenerife, but there are levels. In here I could not leave any food out in one place longer than 5 minutes, becuase the ants are going all over it in the kitchen. The exteption of this is if the food was still steaming hot, but as soon as it gets colder the ants go in it immediately. To say something positive as well the view was very nice from the balcony and the beds were comfortable. The weather was bad the wole time and raining nearly every day i was here. They provide a built in clothes line on the balcony where you can dry 4 t-shirts if the weather is good, but it wasnt. I asked for a clothes line and the response i got is just use the outside one or pay 4,5 euro for the thumble dryer they have. Our clothes can not be thumble dried. Took me half a day and 4 phone calls and 2 trips to reception to get a simple indoor clothes line and plenty of attitude from the staff. We did not ask for cleaning or change of bed sheets, but the 1 day I have asked for it I received heavy sighs and and faces from the reception so they clearly did not wanted to do it and we got it finally in the late afternoon anyway. We did not have hot water and than water all together in one of the mornings. When called the reception about it the reply was "We know about it. You can deal with it. We are going to fix it at some point." I mean sure there is nothing better in the morning that not having water with kids. Its not like they do not get dirty every 5 seconds, but i understand that it can happen, but the attitude I got the whole time i was here is just shocking. I did met some nice staff here so do not get me wrong they not all bad. There was one receptionist who i could talk with and the cleaning lady was very nice, but the rest.... Oh my god. They clearly gone sour in hospitality and do not care anymore or just do not want to work here. I do not know, but one thing is sure this place gone rock bottom since I was last here like 5 years ago and I am never coming back to this place. The only reason I did not give all 1 stars because it is still Tenerife and the island is nice, but i recomend for everybody that DO NOT COME HERE. Unless of course if you want to deal with all this. You have been warned.

Andras Hajdu

We stayed at the hotel for several days in May (9 days in total). During this period, the breakfast offered was EXACTLY the same every single morning and was of rather POOR quality. When we requested to cancel the breakfast for the remaining days, the staff declined to assist and instead instructed us to contact Booking.com. We attempted to do so, but there was no direct way to reach Booking.com - only the hotel. When we asked the hotel staff to help facilitate the contact, they did not respond at all. The matter was ultimately left unresolved and no refund of the poor breakfast. Aside from this issue, the stay itself was satisfactory. However, I would strongly advise against including the breakfast option.

DeanO S

We travelled as a family of 5 , we had a 2 bed + 2 bath apartment, it was clean and spacious with everything needed for a stay, we also had a huge balcony which meant we all had plenty of room, wifi was also perfect and we also had british tv. Sun beds always available as they do not let people just reserve beds all day without actually using them. There are lots of activities at the hotel I.e pool, table tennis, mini golf , etc... There is also a decent pool bar "paradise bar" ran by English people, great food, service and reasonable prices, €2.75 for a beer. Onsite shop is also a bonus, cheap prices and a offers freshly made pastries and bread. Location is a 20 mins walk from the beach or €7 euro in a taxi. Only slight niggle is the pillows are huge and difficult sleep on with no alternative but that's picky. We could have stayed closer to town but the trade off would have been space and with 3 teenagers I would take this hotel over a smaller option by the sea, thank you Ramada

Adil Zekri

Aside from the front desk staff and the modern rooms, the hotel is quite far from shops and restaurants in my opinion. It takes about 15 minutes to walk to the beach and main attractions. We spent one night at this hotel but wouldn’t recommend it if you're looking for a peaceful stay. The guests are mostly very young and tend to party… There was loud music in the rooms (poor soundproofing) and people walking between rooms all night, with doors constantly slamming. The breakfast was varied, but the dining area was also quite noisy.

Laura Rodríguez Martos

We have just spent 10 days on holidays at Catalonia Oro Negro and have really enjoyed the stay. The room was big enough for the three of us, with a perfect terrace to put all beach toys and clothes to dry. The staff was very friendly and always trying to accommodate our needs, specially the housekeeping lady which was always very happy and nice with our toddler. The buffer food was good and changed daily. All Cheffs and Waiters very friendly and happy to chat with every one. And the Receptionists were amazing, offering advices and letting us know places we could go with our little one. Night Mini Discos were the best. Our toddler loved going there to dance and show her best movements. Overall, we are very happy with our stay and would definitely come back another year :)

Paul Jackson

As a repeat guest, I always enjoy my time here. The staff is warm and welcoming, the food is plentiful and delicious, and the pool is perfect for relaxing. We had a small issue with the elevators one day, but it was resolved immediately. The entertainment team keeps the fun going, making every stay memorable. Highly recommended for a great vacation in Tenerife!

Niamh Cullen

We were hesitant after reading some of the reviews however we could not fault this hotel. Our room was fabulous, the location is brilliant. Breakfast was amazing with so many options and such fresh food. Most of the staff were helpful and overall we had the best experience and would stay here again in a heartbeat.

Adam Thorogood

We stayed here for 4 nights had a room on 4th floor overlooking the road. Noisy is an understatement this is a busy main road so balcony in our opinion was a no go due to stink of traffic and the noise. Room was very tired and dated and although the bed was comfy it was wobbly and would collapse on its legs at any moment. Bathroom although dated worked, shower was good with loads of pressure and loads of hot water. Main communal areas in the hotel were again very dated but served there purpose. Restaurant was average for a 3 star hotel with food being generally ok most of the time we were here, dress code states no flip flops in the evening (which makes sense) but this caused massive issues with one couple as they were refused entry to the dining room despite there already being people in there in flip flops. Getting a sun lounger was a no go as people wait like vultures around the pool for the loungers to be placed out then take them straight away. Lifeguards were very grumpy and insisted on throwing the already damaged loungers around the pool area. In summary this hotel does not offer value for money due to the above and the location. Pricing structure for this hotel needs to be reviewed to reflect the overall standard of the property .

Elliot Gentles

Upon arrival, we were warmly welcomed by the hotel staff, who provided a friendly and efficient reception. We were pleasantly informed that our room was ready earlier than expected, which was a nice convenience after a morning of travel! Our stay was booked on an all-inclusive basis, featuring buffet-style dining with an extensive selection of snacks and beverages available throughout the day. However, the buffet itself was somewhat underwhelming, offering a fairly small selection that, while acceptable, didn't quite meet our expectations. The evening entertainment was enjoyable, with a variety of activities, including karaoke, that we got involved in (after too many Love on the Beaches!). Our room was spacious, providing ample space for a comfortable stay. While the decor leaned towards a more traditional style, the furnishings were well-maintained. However, the double bed consisted of two single beds pushed together, which was less than ideal, though it did not significantly affect our overall enjoyment. The hotel's location was particularly convenient, situated approximately five minutes from the beach and the Costa Adeje market, adding an extra appeal to our visit. Overall, I would still recommend this hotel to those seeking a quality experience at an affordable price, despite the buffet being a little disappointing.

Rebecca Dring

We have recently stayed here for 10 days & from the minute we arrived it was amazing. The resort is so clean and well looked after. From start to finish the staff were amazing. They would do anything for you, so polite & helpful. The room we stayed in was spotless and cleaned every other day, the room was modern & had everything we needed. I requested a cot for my daughter & this was in there set up already. We was close to the bars/reception and close to all the pools. There was a lot of pools to choose from which we also liked. The restaurant and food was very good. We enjoyed every meal and there was such a good selection to choose from. My only recommendation would be to have a bit more of a selection for small children other than that I have no complaints. A special shout out to the animation team. Ricardo & keren, they were amazing, we loved the entertainment and they even got my little girl to join in, which is very good as she’s very shy, nothing was too much trouble for them & they adapted the entertainment to the age range. I found this very good. I will 100% be returning & I couldn’t recommend the resort enough. Thankyou for our stay!😊

Danielle Murtagh

Firstly it seems unfair to rate the service 1 as the rest of the staff in this hotel where so lovely the bar staff the waitress where all so lovely and so accommodating. But the reception staff are different the ones I dealt with where so rude, they cut off our all inclusive band for no reason and gave us a tiny piece of paper to say we where still allowed use the all inclusive services no one else they did that to my friend went for a walk and had the paper and they wouldn’t give me another tiny piece of paper I wanted to get lunch at the restaurant. Was completely unnecessary and then they told me our all inclusive ends at one as it’s in the terms it’s valid until 6 it’s a shame as everyone else is so lovely the animation team the bar staff are all amazing.

Ev Lai

We stayed for a week, hotel location and room was great. Very spacious and out the way. Not very quiet if I have to be honest, got woken up at 7am near enough everyday which isn’t ideal when you’re on holiday to relax. Food was dreadful, we ended up spending £700 on food going out - it was that bad. That applies to breakfast, lunch and dinner… Staff were alright, we went when there was a hospitality strike, so you can imagine how that went. None of the staff were very memorable to say the least. Drink options weren’t much of a variety. You have a menu where the ticked ones were free only up until 10:30pm, most of the time the soft drinks/water station were closed when there wasn’t service. We ended up buying water in the end. Housekeeping was ok, we asked for our linen to be changed after a few days as it got quite mucky due to sand and they just made the bed instead which wasn’t very helpful. We would come back again if there was an improvement on food, the facilities like the pool were great. Gym and other bits you had to pay for.

Charlotte W

We had a lovely holiday here. The pools are beautiful but a little on the cold side in February. Our room had a roof terrace with a beautiful sea view, which made the holiday. The buildings in the resort were beautiful and rustic looking. The walk to the beach was fairly short. The only issue with this holiday was all the sales people trying to sell things down at the beach.

Amit Mistry

We stayed at Hotel Meliá Jardines del Teide – Adults Only for 5 nights and had a fantastic experience overall. As a couple, we were really impressed with the cleanliness and tidiness of the hotel. We stayed in Room 816 on The Level, which offered stunning ocean views and overlooked The Level pool area. The room was spacious, spotless, and had a lovely balcony where we could relax and even enjoy some of the nightly entertainment from the comfort of our room. Entertainment usually ran until around 10–11 PM and added a nice evening touch. Breakfast was excellent – we tried both the main buffet and the more exclusive breakfast at The Level. Service was quick, and the quality of food was very good. We especially appreciated The Level Lounge, which had free water, a wide selection of alcoholic and non-alcoholic drinks available throughout the day, and snacks to enjoy whenever we felt peckish. Between 4–6 PM, there was an even broader range of alcoholic options you could help yourself to – it made our half-board stay feel more like a semi all-inclusive experience! The buffet dinner was okay – there’s room for improvement with the food options – but the hotel has other on-site restaurants and plenty of nearby dining options too. A special thank you to Patrick, who stood out for being professional, respectful, and friendly. He really helped make our stay smooth and enjoyable. The surrounding area is beautiful with well-maintained gardens and plenty of nice walks (note: it’s a bit hilly, but manageable). There are two large pools which we enjoyed, though the gym is on the smaller side and could benefit from more equipment. Overall, we had a wonderful, relaxing stay and would definitely consider returning. Highly recommended!

Malena Martinez

I was there in October last year, March and April this year and had a great time! I can't wait to come back again! Hygiene for me is very important and they got a 5/5 here! Loved as well the different shows in the evening, great musicians, please keep them going! Unfortunately missed the Capoeira show last time 😢 Food is excellent and in my humble opinion is the staff who makes the biggest effort to make you feel VERY welcome! In April, with the staff strike they even managed to operate to high standards during Easter and offer the best service possible, appreciate the efforts to minimise the impact on the guests! Very grateful to the staff from the restaurants: Isel, Oliver, Fran, Karelis Staff from the Bar: Karim, Hector, Miguel, Ramon, Angel You guys are the best! I am sure I may be missing more names... And the best fitness staff: Melissa! Loved the activities in the pool and she even managed to recruit me not being fit at all, and to come back to those activities, had a great time! One small thing I would recommend to improve for maintenance is the drainage in the bathrooms inside the rooms. Would 100% recommend staying there 🥂

Helen Whittaker

We needed a relaxing break and this was exactly the right spot. 10 nights in early mid May, great, not too hot weather, great views from this elevated location, lovely pool and junior suite room. Lots of steps but lifts at every point if you want to avoid. A 15 minute walk down into Adeje and a bit longer on the way back…. Great bit of coastline and some lovely restaurants there too. Whatever your interpretation of 5 stars… this place is beautifully appointed, extremely clean, has lovely non pretentious service and facilities. We were half board and enjoyed breakfast and dinner on the outdoor terrace of the buffet restaurant every day and found food that we thoroughly enjoyed from the great selection presented. I can’t remember all the names of the staff we met but there were some lovely and helpful characters, especially if you make time to engage. Leila in the restaurant was a star. 🌟 The entertainment each evening was definitely worth being around for and had something for everyone. A very chilled and relaxing break. 🥂☀️😎

Lucy Dunphy

Me and my son have just returned from this hotel - today 14th April 2025. All the extra touches and services deserves its 5* rating…. Food and drink selection was fantastic We stayed in the level with pool access fully inclusive Definitely worth upgrading to make your stay more relaxing and enjoyable The breakfast in the level was outstanding Waiter/waitress service and ordering from a menu with plenty of choice and cooked from fresh and served to your table - unbelievable Entertainment was good in the evening. All Aqua classes were brilliant. The views from the hotel were unreal Especially in the evening A nice walk to the beach to stretch your legs and burn some calories. Overall an amazing stay with brilliant service and we will be definitely be returning to this hotel…..

Moreno Zucchelli

I really enjoyed staying at this hotel, which exceeded my expectations in terms of buffet options, overall quality, service and view. What I liked: The view (outstanding) The staff (super friendly and gentle) Free Classes available for the guests The pool (big with plenty of sunshine at every hour of the day) The buffet food (honestly was more than good, fresh and super tasty) The cocktails: bartender are actually good You can move quite quickly in the hotel despite the size of it. Free parking Free WiFi is not slow. What could have been better, but I didn't mind: Position, is not bad, but in order to have such view you need to be a bit higher up from the sea. Cocktails served at the pool could have been slightly cheaper. Overall highly recommended.

Diana Herciu

We had a fantastic time during our December stay. The staff were exceptionally friendly and always made us feel welcome. There were plenty of activities for all age groups, and the entertainment each evening was lively and fun. The heated pools were a big bonus during the winter months – perfect for both relaxation and play. The food was excellent, with a wide variety of choices to suit all tastes. We never got bored of the options available. The rooms were a bit outdated in decor, but they were cleaned thoroughly every day, which kept everything comfortable and tidy. One suggestion for improvement: it would be great if there were more visible access to first aiders and first aid kits around the hotel. While the resort is very well-equipped in most ways, having quick access in case of minor accidents would really enhance the sense of safety and care. Overall, it was a wonderful holiday, and we’d definitely return!

stonne king

Despite arriving at Tenerife South without our luggage - which was very upsetting - this hotel made our stay absolutely wonderful. The staff was incredibly helpful every day, constantly trying to call Menzies (who never answered the phone) on our behalf. The weather was 25°C in February, which was unbelievable for us coming from a cold and snowy country. Although the ocean was too cold for swimming, the hotel had a heated swimming pool that we absolutely loved. The best surprise for us was discovering that our accommodation consisted of two large separate rooms connected by a door. Our children had their own separate room and bathroom, while we had ours as well - what a comfort! I particularly enjoyed the powerful shower, which was perfect for cooling off after long sightseeing tours. Another pleasant surprise was the cold water dispensers located throughout almost every corner of the hotel, where guests could get free cold drinking water whenever they wanted. The food was excellent with an incredible variety to choose from under our all-inclusive package. Most drinks were also included for all-inclusive guests. The staff ensured that everyone received exactly what they wanted. There are shops right across from the hotel where you can buy almost everything you need - this came in particularly handy for us since our luggage was lost. The hotel is also conveniently located not far from Siam Park which is another large shopping center. The entertainment was fantastic, and we danced most of the night. This hotel is an excellent place to stay and comes highly recommended.

Imogen Wilson

5/5 stars with everything. All animation team / kids staff were so so lovely. Very very kind, welcoming and respectful! Lots of activities for my daughter, the first time she’s ever gone to a kids club without me and she was so happy upon leaving. Shows are fabulous and thought through for the kids— the discos were fabulous. My daughter loved the music and shows- evenings were very entertaining. All staff were brilliant. Especially Paula who my daughter connected from day 1. Although it’s evident throughout the staff that they are all loving, caring individuals!

temitope odejobi

We had an amazing family holiday at Iberostar Waves Las Dalias. From the moment we arrived, we felt so welcome and well looked after. The hotel is absolutely perfect for families – everything you could possibly need is right there. The food was excellent with plenty of variety to suit all tastes, and the quality was consistently high throughout our stay. The entertainment team were brilliant – fun, engaging and inclusive of all ages, making sure there was something for everyone to enjoy. The overall atmosphere was relaxed and friendly, and we honestly couldn’t have asked for more. We’re already planning our return – thank you for a wonderful holiday!

HILLINGDONFFC

Just got back from a fantastic week's holiday. This hotel ticked every single box for us. We had our 2 year old granddaughter with us & she loved it. We payed less for a group of 5 for all inclusive than some nearby bed & breakfast & half board. Great location & decent food with a good mix of nationalities. Only slight disappointment was our room which was pretty basic, had no view of the pool area as it was obscured by the block in fronts roof. This had no real impact for us & when we come back in the future,which we definitely will, we'll book a pool view room. Big shout out to the animation team, great for the kids & had some very good nights including a Tina Tuner & Beatles tribute who were both excellent. Another thing was the service, never had to wait at the bar & the reception & waiting staff in the restaurant were lovely, particularly with our granddaughter . As I said , we'll definitely be back

Andrew Savill

Just got back from a beautiful stay here, Staff were brilliant, hotel was spotless, Food was really good, buffet style but changed every day, from sword fish, to steak. Salads were delicious, really good healthy food. Not the typical fried rubbish. The rooms were cleaned every morning, and the beds were super comfy. Best night sleep in ages. Highly recommend this hotel.

Raymond O'Donnell

We stayed here for 1 week as 2 adults and overall was a good location, we don't mind walking, and would be around 10/15 minutes to the more central locations, but plenty of restaurants shops etc within 5 minutes of the front door. Rooms were spacious and comfortable with lots of storage and very clean. We stayed in the family section which had no impact on our holiday. We stayed half board and although the breakfast we enjoyed every morning we did end up going out for most of our dinners as they were quite repetitive and some of the buffet elements were cold.

Nadia

I loved this hotel very Clean, tidy. Local to everything. The food was amazing and the entertainment was brilliant. The only problem I can say is the cleaner on the 5th floor was very rude. Walked in my room with out knocking. Demanding I leave at 12 shouted at my in front of my children. I was well well aware I had to leave at 12 as it was only11.30 am. Apart from that I loved my stay

kim exley

Stayed at this hotel last year & enjoyed everything about it so booked again this year. The hotel is still nice but some very hostile ladies working on reception not a nice greeting when you have been travelling for 12hrs. Stayed in suite adults only arrived 21.45 sofa bed hadn't been made up as requested as was nothing could be done about it. I explained the whole point of booking this hotel is to have separate bedrooms due to health problems. We ere also told no sheets or extra pillows available until I insisted this was a must have. 2hrs later we got sheets & made bed up ourselves so eventually unpacked & got to bed at 01.45. Checked with my jet2 rep that the request had been sent to hotel & it had. Experienced same thing last year but had arrived a lot earlier so not too much of a problem. Seems to be communication problems with this place & not nice welcoming at all. Room allocated was 112A very slippery shower so had to go out & purchase shower mat. Unsure about returning next year sadly.

Wim Bervoets

Had a great holiday at Labrandra Suites Costa Adeje. We had the all-inclusive package. Breakfast was varied, but also lunch and dinner was very tasteful and varied including fish, salads, deserts and more. For the room we had a family room with balcony (cheaper room, so no swimming pool view). The size was good, but it could use a bit of maintenance (eg. floor tiles). Also the electricity went down a few times in our room during our stay (neighbouring rooms also had this problem). The lock of the door also had to be replaced after it couldn't be opened from the inside. (they fixed it rapidly though). Service was friendly and fine. Swimmingpools were also nice. Evening shows were OK (we have seen better ones in Gran Canaria) and ended at +/- 22h30, so no noise during sleep from entertainment or road traffic. We did miss the tapas restaurant that was included because we weren't told during checkin it was only on saturday, that was a pitty. Also the libra had to be paid per suitcase, I would make this a free service, as I would also expect for the Wifi. All in all a nice stay, but some improvements are possible. Playa Del duque (nicest beach) and playa fanabe are available in walking distinces. Parking a car is possible in the streets for free, but you may not always find a place in the street itself; but we always managed to find a spot withing walking range

Ellyse Moon

Such an amazing place to stay! The staff go above and beyond and are so good with kids! They adored my little boy and always made a fuss of him. The view is incredible, especially when there’s a sunset. You can see pretty much everything, we constantly watched boats and different activities. The view of the volcano is incredible. The pool is huge, it included a shallow closed off area for children/babys, which was extremely clean. The rooms are clean and spacious, the beds are comfortable and clean. Overall the hotel is beyond amazing and me and my family will 100% be coming back.

Nick Landek

Absolutely dreadful service. We booked a holiday in Tenerife "Laguna Park Hotel 2" through on the beach. The holiday alone cost over £900 within a short decision too go. Now everyone could say "Cheap and Cheerful" BUT.... We walked into the room at 2:20am and were still awake at 4am running around killing cockroaches. I then tried setting up the "pull out bed" which had 2 mattresses both absolutely stinking and the sheets left were disgustingly dirty. The bathroom was stinking and mess everywhere By 4:30 my partner had booked another hotel and by 7am we left the room. We then returned for video proof for the company above and their response was to gather more proof. Up until now the only compensation we have had is £85 voucher and not money back. In the video I sent there was - Old dirty blood marks on the floor, Blood marks on the wall, dirt marks in the bathroom, lights not working, the ceiling fan wobbling to the point it seemed to fall, bed frame broken, sliding door wouldn't line up and lock as well as a clear hole the cockroaches were able to enter the room. The proof they wanted I believe was the cockroach bodies but like anyone else who isn't dirty we disposed of them. Further on from there we returned to the room where I had put the towels from the hotel I used for a shower on the side. They remained there until I checked out 4 days later in the pile I had left on the pull out bed. The only reason we returned to the room was to make sure nothing was forgotten. If I could post the video I genuinely would. Unfortunately I am unable too. As for reporting the receptionist I had done and the response was to get in touch with the company of booked with. Now "Clean" is all we ask. This was disgusting.

Kaci-jo Mackie

Was very scared about coming at first due to other reviews. But when we arrived we saw absolutely nothing wrong with the rooms, they were very clean and a little out of date but I don’t know what some people expect for how cheap it is. The cleaners came and did a very good job and were very lovely. The pool is very lovely, the staff are very lovely. Just had a great experience over all to be fair. There are a few cockroaches that make their way into the room but unfortunately that is to be expected and not the staffs fault. People are quite noisy on a night aswell but again not the staffs fault. Can’t comment on the food as we booked self catering just in case. The location is a little annoying with the massive hill but we just got taxis. Would definitely stay again

Isabel Justino

I was worried about staying when I read the reviews but once we arrived everything was just amazing. We stay 7 nights all inclusive. Our room was cleaned every other day.The staff were amazing, the food was good as everything we had different option. There os a mini disco for the little ones when the parents can enjoy their drink.They had a parrot show,swimming pool disco where snacks and drinks were served .The view of the hotel is amazing and it's closer to aqualand, Siam park and the beach. Overall we had a great experience for a 2 start hotel,it feels like 4 start.

Abbie Morgan

our holiday was amazing, we loved it here every single day and especially every night, junior the entertainment man was so funny and kind he made our experience perfect and will be coming back again mainly because we will miss him hosting bingo!! The bar staff were so helpful and kind as well as the meal staff. We will miss being here but plan to be back next summer!!!

Rachel Burton

Lovely accommodation, very clean, all the necessary things in the kitchen, plenty of clean towels, staff wonderful and very helpful, advising on trips and helping with booking them, yes, it's a short walk up the hill, but this means you have a quiet, peaceful location away from the traffic and tourist areas. A taxi from the lower town area is only about 5 euros. Food was lovely, the pool and pool area always clean, with plenty of sunbeds. Would highly recommend to stay here, cannot fault it. Thank you everyone for making our stay so relaxed and easy 😊

deb lovick

Just came back after staying here for a week. Hotel is lovely nice and clean rooms are spacious etc. It's in a quiet location and situated on a steep bank. I would advise getting a taxi it's only €4/5 euro so not too bad. Staff a friendly and helpful, apart from the lady that's on the pool bar she is very rude and abrupt. All in all really nice hotel but if you want to be more centre this hotel isn't. Only a 10 minute drop off from airport. Hotel restaurant is lovely food is delicious. Entertainment in hotel is ok but could be on longer

Fani Chervenkova

I strongly advise everyone not to stay at this hotel for their holiday. It is not save and secure place and the staff members stole personal belongings from the guests’ room. Moreover, there are no cameras and security staff in place and the personnel is very impolite and rude. In addition, the staff at the hotel bar refuses to speak any other language apart from Spanish and tells the clients that they have to speak Spanish if they want to order something, otherwise they will not serve them. During my stay, the cleaning staff stole my entire backpack while cleaning the room. When I reported the theft at the reception, the receptionist behaved completely inadequately. Instead of assisting us, she screamed and accused us of leaving the door open and saying that someone entered from outside, which was not true of course. Even if this was the case, I think, it is the responsibility of the hotel to ensure the safety and comfort of their guests without worrying that someone can get in without any problems, given the fact that there are no cameras or security and nothing can be investigated. The receptionist did not even inform her manager and her colleagues about the theft. She also tried to convince us not to involve the police. When we requested to meet with the manager of the hotel to inform her and to discuss potential compensation, she just refused to come. I strongly recommend avoiding this hotel and finding safer and more pleasant accommodation for your stay.

Abby S

The service we received there was really good. Waiter called Alex was great, and another waiter I didn't catch the name of (shorter man) was also brilliant. The entertainment was great too. Reception helped us book excursions and answered any questions we had. The hotel is up a hill with about a 5-10 minute walk to the nearest amenity. The rooms were clean but a bit dated. The extractor fan either didn't work or we couldn't figure it out and the oven took about half an hour to half cook a pizza. The beds were a sofa bed style with two single mattresses pushed together. We were on the ground floor so didn't have a private balcony which was a bit disappointing. Pool closed at 6 which felt a bit early, but might be a standard closing time. For the price, it was alright

Leo Nova O’Driscoll

The staff are very nice, I did find something odd after my room was first serviced by cleaners during my stay - next to my clothes i found a pile of dust & hair (that i know was not mine due to the colour, length & texture) that had clearly been swept from somewhere but not picked up. & it was left next to my clothes which i found a bit gross, but aside from that i didn’t have issues There was one big thing that got to me during my stay; There were ants ALL OVER my room, i found them in my bed, on plates, in the sinks, everywhere. I understand its hard to have bug control in hotter climates but there are treatments & chemicals you can put near doors & windows to discourage bugs coming in. The room itself is quite nice, beds were comfortable, only downside is it was 2 twin beds & the mattresses moved around really easily on the bed frames but overall fine. I had a nice view from my balcony & for the most part the room is lovely. I would say if you’re looking for a holiday in Costa Adeje & want to be near the beach & restaurants, this probably isn’t the best location. If you’re not renting a car & don’t want to get taxi’s everyday, its an absolute treck. 25 minutes walk to the main beach strip - which isnt the worst, but the hotel is uphill about 275ft from puerto colon which is not the easiest walk either up or down. Additionally ceiling fan is basically useless - i had it going on High all day & night when i was in the room & even with the curtains closed it was so humid. I read through their information pamphlet when i checked in & i thought that charging €10 to use the safe is absolutely ridiculous. I’m of the belief that if i’m a guest at a hotel i should be allowed to use all the amenities in the room without additional charge. You wouldn’t expect to be charged to use the hairdryer in your hotel room so why are you charged to use the safe? I ended up keeping my passport in the bedside cabinet & was nervously checking every day that it was still in there after every time i left the room. It’s a nice enough place to stay if you’re on a budget - but you could probably find a place in a better location for not much more

Caitlin Harrison

2nd time here. First time was amazing no complaints. This time not so great… we had belongings taken out of room/balcony :( when reported to the man on reception my partner was shrugged at and told “you’ve lost them now” but then did inform us he would have the cleaners check the bins (we didn’t hear anything back from it). It was very noisy at night time and most nights we was awoken 1/2/3am in the morning but that didn’t bother us too much. When the main chef is on at the restaurant the food is brilliant however there were 4 days he was not there and the food became inedible. The floors are FILTHY in the room so wearing shoes inside is a must. Apart from the above the bed is really comfy, lovely views, lovely pool area and plenty of sun loungers. But sadly we will not return.

Tim Weston

First time staying at the hotel and we paid less than £80 a night. The location is great as you are away from the strip so quite peaceful with big rooms and you have brilliant views overlooking Costa Adeje. The pool area is spacious and clean, plus the food and drinks from the bar are top-notch. Really friendly and helpful staff too. There is a small shop on site that sells the basics, but we walked to the local supermarket (about a 20 min walk). The hotel does have some issues though. The rooms need a bit of TLC (our toilet cistern leaks, the kitchen is missing utensils, some tiles are cracked/broken and the whole room needed a good clean -the floor makes your feet black) and the rooms lack soundproofing. Our biggest gripe is the bed! It's a cheap rock-solid mattress that's only about a foot off the floor. It's given both my wife and I numb shoulders, sore hips and sore back. Finally when first coming to the hotel the signed for reception is non-existent, we had to ask guest for directions. For out of season prices it's alright but I wouldn't stay here paying the on-season prices.

Rob Gray

We arrived at Panoramica Heights and were given very vague instructions by the gate operator to find the reception which ended up being about 4 floors up which was pretty gutting after a long day and carrying all our heavy luggage with no assistance. There were no signs for reception either so we had to find our way there ourselves. Once settled in we realised that the hotel was far out the way of anything of interest, no shuttle bus or anything to get down to the beach so we had to embark on two very long walks every day for a fortnight as there’s no way we could have afforded 2 taxis every day. The incline of the path up to the hotel was just ridiculous and caused us great pain in our legs for several days, this wasn’t mentioned when we booked. We’re reasonably fit and enjoy a walk so distance wouldn’t have been an issue, but the angle of the walk was just excruciating. Other issues with our accommodation included the fact that the air con smelled badly of mould and had mould clearly visible inside. There was also large patches of damp and peeling paint on the walls which grew steadily worse over the course of our stay. We also awoke one morning to find a huge cockroach on the floor which we couldn’t catch. We asked the reception if they could sort this the next morning and provide us with evidence that it had been caught which was never provided so was likely in there for the course of our stay. There were also no plug sockets next to the bed which proved very inconvenient. The fridge also made a ridiculous noise all day and night and was clearly faulty which stopped us sleeping. We asked at least to be moved rooms but we we’re never given this option despite leaving our contact details at the desk, asking regularly in person and constantly seeing people checking in and out during our stay. We were forced to stay in the room with cockroaches, the air full of bug spray and a mouldy air con system with an already bad chest and a constantly buzzing fridge. Throughout our stay the hotel loudly played aggressive trance / dubstep remix-type ‘music’ which was booming away in the pool area at all hours. The ‘music’ was often full of bad language even with children around, I’m not a prude but there’s just no need for it in a public space, it makes for a very unfriendly atmosphere. Why not just play some gentle instrumental background music which wouldn’t offend anyone? Asked about the music being changed but no change was made. There was also a constant smell of people using marijuana at the hotel which was very unpleasant. The waiters at the hotel were also incompetent. We asked one night what cakes they had available (the menu said to ask your waiter about what’s available) and he replied ‘I don’t know, man’. Unbelievable. He didn’t say ‘I’ll find out for you’ or anything, we had to leave our table, go inside and try and find out for ourselves. We were also served still water after we ordered sparkling that night; not a busy night either just pure incompetence. All of the busses for excursions we had booked only collected and dropped customers off miles away from our hotel as it’s so far out of the way, everyone else was dropped off and collected at the front door of their hotels, but we had to be up earlier and got back much later than everyone else due to needing to walk to different hotels for collections and drop-offs. We asked the JET2 rep if we could be moved from this awful hotel early on in our stay but were told it would be a minimum of £50 to change plus whatever extra cost there was for the new hotel fee and would also take several days to arrange; we refused this on principle, why should we pay extra? The hotel shouldn’t even be on JET2’s books it’s so bad! Overall a totally unsatisfactory experience, will never return.

Vlada K

The room/furniture looked slightly older than how it was advertised on lastminute.com, however it’s a beautiful hotel overall. Has everything you need, including a convenience store, a restaurant and the atmosphere and view by the pool is amazing! Highly recommend.

Jack G

The rooms were pretty unclean with hair all over the bathroom and leftover food from the previous guests, the aircon and refrigerator were very noisy and if any guests returned quite late on it was so noisy in the rooms. But the view was spectacular, apart from the bald receptionist the staff were unbelievably helpful and for the price you pay I was not disappointed at all. Ooh and if you get a coach to the hotel, get ready to drag your suitcase up the steepest hill ever. Luckily mine got lost in the airport.

Lolita Safronova

I had a fantastic time during my stay in Tenerife. The place offered beautiful views that made every morning feel special. It was easy to get around, whether exploring the local area or heading out to the beach. The property had great amenities – I especially enjoyed the pool and the tennis courts, which added a fun and active touch to the trip. The host was responsive and helpful whenever any issues came up, which made the whole stay smooth and stress-free. Highly recommend for anyone looking for a relaxing, scenic, and well-located place to stay in Tenerife

Claire

Just on way home from a lovely stay at the Malibu Park apartments. On arrival, the welcome was friendly and we taken to our room by the receptionist who ensured we had a safe and everything we needed The room was clean and presentable, a bit dated but as expected for the price we paid. Beds were comfortable and we slept well thought our stay as here wasn't any noise disruption. The apartment would benefit from black out curtains as the linen curtains were transparent. We had a lovely view of the resort from the balcony which was over looking the Aqua park. There is a hilly walk to the centre of the resort and the beach, so wouldn't recommend this hotel if you prefer a more central stay or are unable to walk a fiat distance. However, there are plenty of taxis available around the resort. There are a few cafes and supermarkets situated around the apartments. We recommend the Hemingway cafe. We had breakfast there every morning, quality food and friendly staff. The pool area is pleasant and bar is open from 12 until 6 at this time of year. The apartments are secure and you require a key card to enter. We felt safe and secure throughout our stay. The weather was changeable throughout the week, often overcast and windy, so I would recommend packing a lightweight cardigan or jumper for the evenings. We would stay in the apartments again as they are definitely good value for the price we paid. The staff and receptionists keep in touch via text and answer messages promptly if you have any questions or queries.

Irene Hamilton

Room was ok but bathroom dated and could have done with a scrub around bath and shower screen. No toiletries provided. Lighting in room was also a bit poor as I do like to read in bed. A few more kitchen utensils, glass bowl etc would be good. Did not eat at the hotel so cannot comment. The lift down to street level was very handy and a bus stop just across the road. Our room was a bit far from the pool area but would consider coming back if could get a room overlooking the pool.

Shane

Being located just up the hill from the beach Malibu park is great if you want a quieter stay. The pool area has been quiet whenever I have visited and the bar staff are great. The room was showing its age a little but everything was clean and tidy and in working order (apart from the bedside sockets?) Reception staff were great and were on hand at any point to help of required. If you are looking for a quiet place to stay not far from the local amenities then you should be happy at Malibu park.

Michael richardson

Just back from a 8 day holiday in April 2025. Couldn't fault the hotel. Room was clean, had everything you would need and more. The pool was stunning and very refreshing after a day in the sun. Only reason for the 4* on the location is due to the hill climb from the main tourist part of the resort. This of course is easier overcome with a hire of a car, scooter or mobility scooter.

Maz Dunstan

There must be two separate parts of these apartments with some of these reviews saying how good they were. These are not equipped enough for self-catering!! The cooking utensils were sparse, only a ladle, cheese slicer and mix and match cutlery, very small chopping board, the sharp knife was as small as a teaspoon just small coffee/expresso cups. There was just hob and microwave, no oven to cook meals, the microwave was basic no instructions on temperature selection control, to cook something on a lower setting was guesswork. The bathroom is in need of updating, just functional. The living furniture is dated, and bedrooms ok. Beds were comfortable and clean. Cleaning staff very friendly the towels are changed every two/three days, although cleaners clean the floor also, only ‘one of the beds was made’, but never given fresh bedding during our stay, considering the heat (no air con, and fans costing a fair bit for a week) we were sweating during the night this was also made worse as the second bedroom has no external window!! Just an opening near the ceiling to the living room. It was like a sauna!! The added smell from other apartments smoking drugs forced us to close our balcony doors and bedroom windows as it made me feel really sick. Reception staff did not care about this. The 3 pools consisted of a very small baby pool (this was never used during our stay). The main pool is very deep 1.9m with the shallow area separated with a huge metal beam at water level with an immediate drop to the 1.9 metres!! The shallow end mainly used by kids happily playing. I couldn’t enjoy the pool as my disability I prefer to be able to touch the floor, I tried holding on to the beam with my feet perched of the shallow floor, but as this curved around I slipped off a few times, in the end I gave up land ended sitting on the edge of the pool most of the time. Bar drinks were okay, food was crap, used it once never again. The adult only pool we tried on our last day, was brilliant, shallow enough to swim and walk, Jacuzzi a bonus and plenty of sunbeds in both areas. The adult pool was not close to bar. We had a fairly good view from apartment albeit the sea quite away in the distance. These apartments are quite away from town down a very very steep hill. Walking down you lean back to keep your balance. I had no chance of ever walking up that hill. So had to get a taxi every day. The bus is only once an hour but no timetable to say when, there was very little information to understand the bus schedules and journey. Anyone considering staying here, take note and be prepared.

EWELINA PILAT

If I could score 0 I would! Service team have stole my Summer Friday’s lip balm!!! From my bed side table on our last day here!!!! Room was old and smelly - really bad smell!!! We have booked superior room with sea view, however we got some rubbish roof view! Never again here! Avoid this place, also miss the cockroaches and ants!!! Also u can hear your neighbours at all times thin walls! And since the day one the dental floss was here on the floor left by other people before us!!!!

Przez Świat W Japonkach

AVOID THIS PLACE!!! I booked top floor apartament with ocean view and big balcony for 3 nights, i paid specially for this €300. on arrival it turned out that they had no more rooms available so I only got a room on Lower floor and cheaper with Someones Roof view. I wanted to change my apartment but they kept saying they had no rooms available and that I should come tomorrow and tomorrow and tomorrow again. They totally ignored me and they said they cannot do anything with it.... Im 4rd time in Tenerife and this my worst experience on the Island. The next thing is that the cleaning service steals various small items, such as cosmetics, and they claim that there was probably something lying on the floor, but when there was dental floss from the previous tenant lying on the floor, they didn't notice it.... They dont clean well the rooms. The hotel itself is very old, from the 80s. Never Again!!!

Ciaran Dalton

Simply put the worst hotel we've ever been to. No hot water, rude staff, no WiFi, you can hear everything from other rooms, decor hasn't left the 80s with appliances on the edge of blowing up. A disgrace of a place

Cecilia Speck

What a wonderful find this place was! A last minute deal to escape the weather in what we thought was going to be a basic cheap and cheerful hotel but how wrong we were. We had a spotlessly clean, large apartment with a double balcony and sea views. The staff are absolutely amazing and make you feel like part of the family. The food and drinks are so cheap and the facilities are great. There are 2 pools ( one adult only) with plenty of sunbeds available. It has been one of the best holidays we've had and have met some lovely people, we will be back here again without a doubt! Brilliant team and I cannot fault a single thing about Neptuno.

Kerry Mallinson

Absolutely brilliant!!! Can not fault anything and one of the nicest self catering places we've stayed. All staff are lovely and extremely helpful. We stayed in a one bed apartment. Rooms were large with huge balcony. Loved having sun beds on our balcony. Our teen daughter slept on pull out bed which was huge and comfortable. Great space for 4 people. Loved added bonus of full size fridge/freezer and drinking water tap. The complex is on hill side so there are hills and steps to contend with. Extremely close to everything you could need, beachfront 10 mins walk, loads of bars/restaurants close by. Will definitely return

Gary Osman

Overall not bad but the bad points overshadow the good points unfortunately. We arrived at reception at 21:45 to a small queue of people waiting to be booked in. It took over an hour to book in approximately 4 groups of guests before us. It sounded like they've changed to a new system, presumably a slower system or one the staff are unfamiliar with as it felt like the staffs first day on the job. Before being given our room, I spotted a sign warning of improvements in Block H and were then told our room would be in Block H so I was apprehensive about this. We were informed that just before we arrived there were two staff on the desk but one had gone somewhere. We finally got our room key and got to the room around 23:00. Almost immediately we found a big cockroach climbing up the wall, after removing this one, we found a dead one on the worktop by the coffee machine, one dead under the sofabed as we configured it into bed format and one dead outside on the balcony when we were just checking everything out. So immediate impressions were dreadful, a long delay checking in, put into a block undergoing improvements and 4 cockroaches upon entry. Thest rest of the holiday was better, we ended up with 4 more cockroaches throughout the week we stayed, we wondered if the building works has caused them to vacate others which led to ours. On one particular day we arrived back from a waterpark to the front of our apartment blocked by a construction vehicle. The builders asked us to squeeze through a small gap to reach our place, we then felt trapped inside for about an hour, we then opted to leave again for other activities and had to wait a few minutes while they moved the vehicle to allow us out again. I took a photo of this blockade for my records just in case. Other than these issues, the apartment was in a great location, the luggage room was useful as well as reception toilets and changing rooms. The reception was also nice and cool. The on sight amenities are great, most specifically during our stay was both pools, The Sun Inn and McGuires Beef Roast was the absolute best. There is also little shop on sight and a bigger one just outside. I do however think I would try staying elsewhere next time after the ordeal we had here. A bad first impression which stuck with us throughout our stay unfortunately. Edit: a final note would be sunbeds, seems to be a global problem really but there would easily be a dozen sunbeds not in use with towels on them, reserved for people who aren't even around. The resort should, in my opinion, wait 10 minutes before moving the stuff to a store room to free up beds and we went off peak so I imagine peak would be bedlam.

William Jönsson

The location is excellent with a short walk to two beaches. Very clean apartment with a great layout (I particularly liked the availability of kitchen utensils, dishwasher and extras). The terrace/balcony was large enough to fit a table with chairs and two lawn chairs. The reception was friendly, helpful and available 24/7. I was very satisfied and would recommend staying here.

Deirdre Kavanagh

Great value for money. Really spacious one bed apartment. Good size balcony with a table and 4 chairs and 2 sun loungers. The staff are very helpful. Beds and towels changed twice in a one week stay. Great location, 5 minutes walk from the beach. Would definitely stay here again.

Blues Beno

Good location, with bars and places to eat on site. Friendly staff, shout out to the girls who run the upper pool snack bar and the animation lad. Room we had was spacious, clean, and well kept appliances. The only issue here is that there are a number of steep slopes, and steps to navigate depending on where your room is. So if you have old footballer knees like me and my mates it can be a bit of a slog. Other than that though, it's a nice property.

Stephen John Siviter

Trust me, forget the bad reviews, make your own mind up. We have just returned, staff were so friendly, the owner is always in site, even picking up rubbish. The rooms are clean, ours was spacious, towels changed every second day. I read someone posting that rubbish bags are left, well those rubbish bags happen to be the linen for the cleaners to change inside the rooms, all sealed. The restaurant is exceptionally good. The location again, brilliant. What more can anyone expect for the money we pay, you get what you pay for, we will like others be back.

Rich Cuthbertson

Superb value, stayed here with my beaut wife, no regrets on location, price or cleanliness, the accommodation was spot on and there was plenty of room for a pal of mine to stay too. The location is within shouting distance of the Rum Pot which always has evening entertainment, then you have Star Bar down the road and Soul City, all great pubs with a calm and tranquil atmosphere

Darren Atterton

1st time here, but great location in town regulars here are friendly rooms are good pool bar is good pool ok size not bad for price either would go back

Claire Pilkington

Good location as it's situated by lots of bars and shops. Rooms were clean and recently updated with new kitchen and air conditioning. Currently, the other apartments are being refurbished, so there is building work on going. We did have a cement mixer outside our block, but it was not noisy. We had a top floor apartment, and the balcony was too small, and I could not sunbathe as only a table and chair could fit. It was an issue as not enough sunbeds around the pool. Rows of sunbeds saved with towels, but no one appeared until 3pm? Pool was beautiful and shallow, with no deep-end, but did get full with inflatables and holiday makers forming human pyramids. Breakfast on site was good at a reasonable price and evening meals good value with plenty for every taste.

John Moore

I stayed here last week with my 12 year old son. I booked because it was the cheapest in the area and was a little dubious with a few of the bad reviews but... I do believe a holiday is what you make of it so what the heck. The reception was perfect.. friendly and efficient. The rooms great at the price with a super balcony too. The bar was good and the onsite restaurant great. We had the sharing platter twice and was more than we could eat. The location is great with lots of bars a short walk plus a few supermarkets too. I have every intention of calling here again with the whole family and hopefully get a room a bit closer to the pool. All in all very well done. John and Matthew Moore

Michael Mikkelsen (H5N1SNIPER)

Very Nice staff. Clean and tidy hotel. Good help with rental off Car and motorcycle Carmen helps with every Things possible in dining area

Shania

Was originally a bit nervous having booked this hotel seeing some of the reviews, but after staying for 8 days I can confirm this hotel is brilliant. Amazing views and location, peaceful and very clean. Only faults I can give are that the air con isn’t that good but not unbearable and that the decor is a little old school. Loved our time here and loved this hotel. Coming from someone who is very picky with where they stay this took me by surprise in a great way! Would recommend. Sea view room sunsets were beautiful.

Pete Gore

5 stars all round for these guys. Great staff on the desk, clean rooms and a decent location.

P Gallagher

Had a great stay. Rooms are clean with a great little kitchenette. Beautiful ocean views. Large pools with a restaurant right on site. Located near plenty of shopping, restaurants and bars and grocery stores.

Colin Lewis

We've been going to the restaurant here for many years, good quality food wonderful staff very friendly would recommend be back next year well done.

elena96

Best hotel experience I ever had ❤️ i don’t have words to say how beautiful this place has been for us. The suite we stayed at had an amazing view right in front of the ocean ( we were watching the sunset and the sunrise every day) the balcony was like a football field large with tables, chairs and sun beds, the room was clean and the staff were so friendly and always ready to help. The swimming pool is big enough to fit everyone there, the mini bar makes the best piña colada’s and the restaurant food is great even tho is a bit pricy. I’d totally recommend to stay here and especially book the suite and you won’t regret it. One touch I really appreciate was the live music, especially at breakfast, the guitarist was insanely talented and everyone was clapping. Breakfast bar has many options especially the breakfast in the top floor, where you watch the Palm trees and the ocean, is like an escape from reality. We have visited Tenerife before and we loved the island already, but this particular hotel made our experience so much better. Thanks again for your amazing hospitality and to all the employees who work so hard to provide us the most amazing holiday time See you soon, Eleni and Nick ❤️ 🌴

Paul D

A beautiful hotel which looks and feels luxurious. The layout is a little confusing at first, but you get used to it, The staff are very helpful. The pool is quite big and has a nice vibe with its waterfalls and bridges. It's a very relaxing place, excellent for couples on a romantic getaway, no matter what the age of the couples. If you also have the Preferred Club, then you also have access to an even quieter area with Bahli beds. The buffet breakfast has a wide range to choose from, to suit all tastes.

Farjana Rashid

Stayed at the resort for 4 nights. Very clean, lovely staff except one staff member who was slightly condescending when we had a question regarding the timing of our excursion we booked on the morning of the execution day. Very good breakfast with a great wide variety of options but very limited dinner options. Resort is in an accessible location with lots of good supermarkets and restaurants nearby.

Tim Wild

Absolutely loved this hotel on our recent visit. Our welcome was great, very efficient as we were a group of 5 couples and we were offered a complimentary drink which was a nice touch. Rooms are great traditionally decorated with a lovely walk in shower. Breakfast was amazing with so much choice, we have stayed in 5 star hotels who's breakfast was not as good as this. Also all the staff we encountered in the mornings were friendly and helpful. The pool was a lovely temperature (early April) and sunbeds were always easy to find even in our bigger group, not sure what it would be like when at max capacity as they were close together in some places. Also alot of days they had live musicians playing on the bridge over the pools which was a lively touch as they were all brilliant. The location is perfect for exploring bars and restaurants as there is a promenade right outside. But our favourite place was the Sunset bar to sit overlooking the ocean with a drink where the bar staff were excellent. Also the outside gym overlooking the sea was stunning in the mornings. If ever we return to this area of Tenerife we will be staying at this hotel, thank you for a wonderful stay.😍

Lara

Stayed in this hotel for about a week and we’re already planning to go back! Staff were very friendly and helpful and the hotel itself was very clean as well as quiet. The pool area is massive and the cocktails from their bars (especially sunset bar) are amazing! Our room even had a terrace with a banana tree in it!

- shannon hoskin -

I recently stayed at Laguna Park 1 for 7 days. I would not recommend this hotel to someone looking to stay in Costa Adeje, and here are the reasons why. Firstly, you are told that there is a 24 hour reception service but majority of the time there is no one sat at the desk and they are in a room behind reception where you cannot contact them. Staff at reception were rude, unhelpful and unfriendly. One of the days I asked for a place to put my rubbish as I was leaving the hotel and an older man working behind the desk rolled his eyes at me for asking the question. All staff made you feel unwelcome and a burden. In the room we were not provided any hand soap or washing up liquid. The cleaners did not wash our dishes during our entire stay and they were left in the sink piled up for a week due to the fact we had nothing to wash them with. Cleaners visited your room every other day. They would come in whilst we were sleeping and wake us up to clean the room although we would decline due to the fact we wanted to sleep for longer they would still proceed to start cleaning anyways. Also whilst they were cleaning they would be on their phones shouting in spanish. Barely any towels are provided for the room and due to the unfriendly staff it is a task to receive more. I had to ask on numerous occasions for more towels and each time I was turned away and told to come back at a different time. With the staff there is a language barrier which makes it very difficult and frustrating to communicate any issues and have your needs accommodated to. Another issue was the wifi that was only available in reception, once you were connected to the wifi it was very slow and didn’t work. In the rooms there was no service so you were unable to use your phone throughout the holiday. I would not recommend getting the food down by the pool. I ordered a burger and chips, the pricing is reasonable as it was only €8 for a burger, chip and drink meal. However, the lady cooking the food was unable to cook the correct orders and threw away 5 meals during the time I was stood waiting for my food. The burger I had was pink and raw and the bun was burnt. The entire kitchen was unsanitary and cross contamination was evident. The worker also began arguing with a customer who’s order had been wrong. She was raising her voice and began slamming the cooking supplies in anger. Again the language barrier made it difficult for anyone to communicate their issues. The last issue that we found was when we were leaving we had our suitcases and were waiting for the lift. There was no sign saying out of order and we waited 10 minutes for the lift to arrive. When it did there was a man stood on top of the inside of the lift who shouted at us saying it was out of service. We then all had to carry our suitcases down three flights of stairs. Which was overall an inconvenient experience. We enjoyed our time at Tenerife, however we would not return back to this hotel as the bad factors outweigh the limited good factors. I would advise booking a different hotel in this area if you are looking for a stress free holiday.

Symone Finnie

Very clean rooms. Shower however not the best one minute it’s cold next it roasting hot water. Hairdryer is good enough though. Walls are very thin could here if someone was walking by. Beds not the comfiest but are clean. We had the 1 bed apartment and it has a decent sized balcony. Nice kitchen area with fridge. Plenty bars and shops around. The strip didn’t feel that long a walk for us as we walked along the beach front. Wouldn’t got all inclusive as not much variety for food.

Amy Kennedy

Had a long weekend here perfect place to relax and enjoy the sun. Staff were very friendly and helpfull. Was on my own and didn't feel uncomfortable. Had a huge apartment with all the accessories cleaners came in every other day. Was all inclusive but do half board full board and self catering. Near all the pubs and restaurants and not far from the beach only 4 euros 60 to the town had an amazing time

Clare Lewin

We enjoyed this Laguna Park 1 and we have stayed at plenty of high end hotels, but reading the bad reviews have driven me to write this very long, super review! It really depends what you end up paying: for context, we paid £2500 for a family of 4, 2 adults 2 kids in April during the school holidays, JET2 holiday package and that was a private transfer too. Stayed in C block 106, which must have had a refurb, as the room was newly furnished. We don’t watch TV when on holiday, so I’ve no idea about the remote issue some reviews mention. It was substantially lower cost than most places, we booked about 3 days before as we always watch the weather and go wherever looking nicest! There really is an army of cleaners, quoting a previous review, I have never seen a team work so hard and clean so much area while smiling and laughing. This happened every single morning, with a deep clean on the actual sunbeds some mornings, the pool area is cleaned rigorously everyday. One review mentioned the noise made by cleaners, I didn’t experience this, was just thrilled with the level of hygiene. I saw one cockroach, also, they are insects, it is fairly normal in the Canaries, that’s just a reality. There was a 2 day employee strike on when we were there but the hotel was fully functional; I hope they have great terms and conditions, the whole team there are superb. All staff extremely friendly, restaurant, bar, cleaners, reception. Wonderful people, fantastic, impressive English skills ♥️ Perhaps we were lucky; there were no guests drinking excessively while we were there etc. we are not bothered that all inclusive stops at 11PM; we’re in bed to enjoy the next day of pool fun. Plus, we don’t really do the entertainment in hotels and tend to walk about the local area in the evening, though there was something on in the hotel bar, every night when we came back. No stress of trying to get a sunbed, although plenty of people do still reserve them with towels, despite lifeguards asking them everyday not to. Main thing is that the pool is large, there is lots of space and plenty of loungers, so you are never without, no matter what the time, so that was great. I thought the pool was a lovely temp to cool off after a hot day and our kids spent the entire day in it. We loved that the restaurant was smaller and less choice, still changed every night and you always got a table immediately, not queuing to get seated all the time like in larger all inclusives, because people at Laguna 1 eat and then leave, rather than sit there for hours, sampling all sorts. The food was more than decent, salads very tasty and a good range for everyone at every sitting. We all really enjoyed the food and ate out usually in the evening, after filling our fussy kids up on the stuff they liked, quickly on all inclusive in the restaurant, but some evenings the food would be so tasty we would end up eating too much before our meal, because it was really nice. The staff in there are fabulous, I cannot express that enough. We like that people cannot walk in wearing swimwear and PJs; it’s a restaurant and a good policy. The only cons for me were: 1. The water tank for shower was small, so you had to be fairly quick in a succession of 4 showers or have a small wait between showers. It wasn’t a problem, it’s was very hot, so a cool shower actually lovely, wasn’t freezing, just not much above luke. 2. Sunbeds are not reclinable; I mean this is me being ridiculously precious, I would not want them to put all those beds in a landfill to replace, if given the option. 3. Too much use of paper cups, better than plastic at least, but would be brilliant if some kind of durable reusable cup system could be implemented for all inclusive guests, or perhaps encouragement for people to buy their own, or even have them there available to buy. I was worried about the holiday after delving into reviews here. I shouldn’t have, I would 100% go back, should the weather take us to Tenerife next year. Thank you Laguna park 1 team; you were awesome 🤩

Kylie Ryley

Have stayed here this week for a family holiday and have found the hotel very pleasant and staff very friendly and helpful. The rooms are OK with some basic amenities such as fridge, kettle and toaster, however to wash up, you need to go to the shop and purchase a cleaning set. There is also a lack of drainage board or towels to dry things up. The bathroom has a lovely walk in shower with big shower head, however the water easily leaks out onto the floor, extra sliding door or curtain would help prevent it leaking. Other than the hotel being a little worn in places and needed some new plaster and painting it was a lovely stay. Staff were amazing and helped with our questions. Outside there is a shop next door and lots of restaurants in close vacinity. About 15 minute walk to the sea front.

Steve Brearley

This complex is designed to look like a small village. There is a normal hotel which is surrounded by two storey apartments. The rooms are spacious with lots of storage and a self catering kitchen in a large lounge. We stayed all inclusive which was really good value. The food choice was excellent and tasty. The drinks included were also very good. Cleaning was excellent and the staff were very friendly and efficient. The only negative is that the location of the hotel is around a mile from the centre of the resort. A pleasant walk going but mainly all uphill on the way back. Not a problem for us but would be if you weren’t very mobile. I would highly recommend the hotel and would definitely return.

Ben Syson

Beautiful hotel, great for couples & Families. Staff were great, entertainment was great and varied. Food was what is as expected of a large hotel/resort, the usual large trays of food, well presented and good choice just wasn’t to our taste. Breakfast was decent but we didn’t eat dinner after the first night as we just didn’t enjoy it. Made the all inclusive feel not worth the extra. My biggest disappointment was the lack of a cider (4/5 being available for extra) and only 3 cocktails that were included in the all inclusive with the vast majority being extra. This however wouldn’t put me off booking again, rather something to be aware of. Overall had a great stay , if we book again we would book bed & breakfast.

Rachel Dunn

Lovely hotel for the price. The swimming pool is very big, deep and warm and there was a little shop poolside which sold drinks, snacks and inflatables. The room was dated but had everything we needed and was clean. The staff were very friendly and go above and beyond to help. The location is perfect, a few minutes walk to the beach, bars, restaurants and there is a shopping mall next door which has a supermarket. The food was nice, lots of options especially for vegetarians. I was able to hire an iron for €3 for a few days. I would highly recommend.

Gemma Ross

Hotel is in a perfect location, close to shops, bars and restaurants. A lovely 5 minute stroll down to the beach front. The grounds of hotel are spotless and picturesque, plenty for kids to do and the animation team are fab! My kids loved them! Also love the all the cats on site with their own little cat house 🏠 security always making sure they are fed 🥰 would 100% recommend and return!

Chris Horton

A wonderful family friendly resort. This is our 5th stay here and we book every year with our children and our parents. Our cleaner, Melissa, is fantastic and the rooms are cleaned daily, with the option of asking for fresh towels and bed linen. The kids club is brilliant - Adele is phenomenal with the children and has so much energy with a variety of activities - and of course the Cookoo dance! Our children love it here because there is so much to keep them entertained. My parents love the village and shops, in a safe, secure environment and we love the space and adults only terrace when the kids are in kids club! Thank you GF Isabel - we will hopefully see you next year for our 6th visit!

Gordon Stewart

Gorgeous hotel sitting right on the coast with stunning sunsets looking towards La Gomera. Food pretty good, rooms excellent and cleaned daily. Staff were simply outstanding. The area itself would suit folks looking for a quieter holiday but still plenty places to eat and drink within 5 minutes walk. Not a lot for kids to do though but everything we needed to entertain them was only a short bus trip away and the bus service is very good. Would definitely go back as a couple - teenagers and younger kids would probably like somewhere a bit busier.

Karolina Bubliauskaitė

Lovely hotel! We got room 400 on the 4th floor, with stunning views from the rooftop terrace. All the staff were very friendly and helpful. The lifeguards were amazing—always making sure the poolside was tidy and that everyone had umbrellas. The village is quiet, with just a few restaurants and bars, so if you're looking for nightlife, this may not be the place for you. That said, we had a great time!

Thomas Müller

One of the best Hotels. If you are looking for a nice, quiet and peaceful Hotel.The food is very good, the jamon and the fresh fruit are a dream. The service is perfect and also the Amstel Beer smells fine. We thank you for allowing us to be your guests. Please stay as you are.

Neringa Vanhoutte

I recently stayed at this hotel, and while the location is beautiful, there were several issues that made my stay less than pleasant. Lack of Air Conditioning: The room didn’t have an air conditioner, and even though we were there last month when the temperatures weren’t too high, I can imagine how uncomfortable it would be during the hotter months. There was just an old fan, which I don’t believe would be sufficient during Tenerife's 40°C summer heat. Poor Bathroom Ventilation and Shower Design: The bathroom has no ventilation, and the shower design is problematic. Water ends up flooding the floor, which can be slippery and dangerous. Be careful not to slip and hurt yourself! Outdated Room: The room itself is quite outdated and could use some updates. It felt like the hotel hasn't invested in maintenance for some time. Unwelcome Guests: I was surprised to find cockroaches in the room. When I mentioned this to the receptionist, I was told not to worry, but it was certainly unsettling. While the location is the only positive aspect of this hotel, I would recommend looking for alternatives. There are better options available for this price range. Unfortunately, this experience did not meet my expectations.

Sami Petteri

We liked the location because it was peaceful. Morning walks are nice, no crowded streets. The nearest store is 200m and the bigger and better store is in Rosa Center n. 20min by walk. There are also many good restaurants nearby, let's mention The Dolphin, where you have to make a table reservation well in advance, it`s really worth it. Good bus connections and the hotel's own car rental service was very functional (OasisRentaCar) 5 stars 🤩🤩🤩🤩🤩 All in all, it was a king vacation 🤠👍

Dave Gledhill

Just finished our 2week holiday here, made to feel at home from the moment we arrived, nothing is too much trouble for all the staff, from cleaners to management, particularly the sun bean pool bar staff who were incredible, food was amazing. The apartment was very clean and serviced regularly again with very helpful pleasant staff, the only down side were the pool rules which are apparently a Spanish wide thing and not a resort thing, but no rings, lilos, dive sticks, snorkels or balls were allowed in the larger part of the pool, this squeezed a lot of people into a smaller area. Overall I would definitely return.

liz hickey

Lovely hotel, great location, close to beach and restaurants/supermarkets bars shops etc. Rooms are very clean, spacious and well equipped The pool bar is pricey though... and we wouldn't return due to all the pool rules. Its ok for adults but not great for kids... they aren't allowed to play with any pool toys... lifeguard on our case constantly... kids weren't even allowed to play with Sinkies. Apparently pool toys annoy the time share guests.

T Laois

Well i wanted to know if the pool was warm in early May it was fabulous. The loungers are very high quality there is shower gel and lots of towels.€ 2.50 will buy a towel in the shop across the road. So don't drag any of your like me limited luggage. 3 min to beech shops restaurants food on site. Nighttime entertainment super and good prices in the bar too. Games in the pool. Supermarket beside the hotel. I will be back 100%

Marc Thomson

Lovely hotel with great staff. Ricardo and the other entertainment staff were brilliant, especially with the kids. The hotel is clean, today and well kept. The filtered water tap in the room was a nice touch. Would come back again.

Nel P

The apartment we were allocated was very near the pool bar bar and restaurant . The noise was very disruptive and beyond the 'quiet times' . The entertainment felt intrusive this stay and one day there was loud music on for over 12 hours. The apartment was comfortable and everything you need was within it.

Ruby Gannaway-Gardner

Had a really great stay! All of the staff were so friendly and hard working, the buffet breakfast and dinner were really good with a lot of options every day, the rooms were very clean, and the location was really nice. The only thing I would say is that the rooms are very dated and the beds are old and creaky, however for the price you pay, everything else made up for the bedroom and we hardly spent any time in our room apart from sleeping.

Christopher Wesson

We both felt very comfortable and relaxed with the staff when arriving at the hotel. . A special thank you to Nataliia behind reception who made us feel special during our stay. . With the added advantage of speaking Russian that helped my partner communicate. The Outside pool area was nice with plenty of seating around. Food was great lots of choice. Sea views to front and our room had views to pool which was nice . Overall a lovely experience.

Anna Szczepaniak

We Absolutely loved our time at HOVIMA! It’s our first time in Tenerife and the hotel staff made it extremely easy and enjoyable for us. You can book all your trips here and no need too look for trip agencies in town as the prices are the same and easier. For most attractions they will come directly to the hotel to pick you up/ very close walk to the nearest bus stop. The rooms are cleaned daily and have air con. Food was delicious, freshly made every day and a large variety to pick from. The hotel also offers attractions in the hotel grounds like dinner night on Thursday in a affordable price where there is live music and cuisine. Very well organised, romantic and fun. There’s also pool fun with a dancer who encourages dancing in water.

Stupid Bloke Stupid Videos

Nice quiet place to stay. Staff were friendly and helpful, one called Maria in particular if I remember right went above and beyond. The all inclusive seemed to include a lot compared to other places, and the bloke who was usually behind the bar was great. The hotel and surroundings nice and clean. There’s a black sand beach right outside, and other beaches aren’t too far up the coastal path. The room I stayed in was a bit dated, but the beds comfy and the shower was powerful which is all that really matters to me. Wasn’t keen on most of the food. There was a lot of choice, but unfortunately the English breakfast was the usual salty foreign type English breakfast if that makes sense, so found myself eating at cafes and pizza/Keebab shops for most meals. Wanted to take some food up to my room at one point but wasn’t allowed to take it out of the restaurant. Had a good stay here overall though and as I said all the staff were nice. Would come back.

Janet Norfolk

A great hotel with excellent service, good food, friendly staff and it’s spotlessly clean. We went to the Thursday evening Dinner Show - just wow!! The food was lovely and we were entertained by a saxophonist. Everyone was dancing, including other guests on their balconies. The hotel is quite far out but we just jumped in a taxi into Adeje and Fanabe market. We’ve thoroughly enjoyed our week.

Mari-Ann Gibson

Hotel was lovely, close to shops, restaurants and the beach. Always clean and well presented. There are three pools on the ground floor. Babies, kids with floats and a dedicated swimming pool. The fifth floor has a pool that starts shallow and gets deep as you go along which allows floats. The food is well prepared but not much variety day to day and a few of the counters have the same meals. Staff were friendly and helpful with the exception of the cleaning staff of the last day repeatedly coming into my room asking me to leave after I paid for a late check out which they did not seem happy about.

Andrew Dinesen

We got a great deal through easy jet package. All inclusive. Good for the family as there are plenty of swimming pools, a football basketball pitch, tennis courts(pay extra for a court session),volleyball pitch, ping pong tables and a small arcade. So good for the kids/ young teenagers. Free Wifi coverage was decent though sometimes a little slow. Ok for browsing and you tube, probably not great for any significant streaming. Food was pretty good for a buffet only place though the food gets a bit samey after about 5 days even with a different theme night (Italian, Mexican, Mediterranean etc). Evening entertainment is varied and family orientated...the kids loved Michael Jackson tribute act Omar Jackson. Didn't go every night so cannot rate the different nights entertainments but followed a routine of mini disco, bingo or quiz followed by main act. The room was very spacious, big TV and comfy main bed, the kids slept on sofa beds which were also very comfortable, with air con. Nice stay there for a week

Briju prasad

Liked: The hotel is located 20 minutes drive from South Tenerife Airport. It is close to local Fanabe beach and Siam park is nearby with free bus ride stop close to the hotel. The entertainment staff were very friendly and organised activities near the pool area for adults and children. They also managed evening entertainment. The family room was basic, spacious and adequate. Beach towels can be hired for €10 deposit per towel which is refunded when towels returned. Disliked · Buffet restaurant food was a major disappointment, especially if you counted on enjoying some holiday food. We are vegetarians and the options for us was next to nothing. We had to make do with kids vegetarian options for lunch and dinner which included spaghetti with simple tomato sauce, chips and Margarita pizza - This is all we as a family of four had for the 5 days we were there. Our only other vegetarian delicacy was Canarian potatoes ! Even the various vegetable salads had red meat, fish and eggs sprinkled or mixed which precluded us from eating more vegetables to compensate for all the chips we were stuffing ourselves with ! On the contrary there were dozens of meat and fish options (so my review would be welcomed by meat eaters !). The buffet had a daily special like Asian, Italian or Mexican. None of those specials included any vegetarian starter or main hot meal option for an adult. It was so disappointing to walk along the food aisle to see so many meat options that others were rightly enjoying but we were sadly filling our plates with chips! I complained about this lack of basic vegetarian hot meal mains for adults amongst an abundance of variety of meat and fish options. A customer service manager spoke to me. Initially she seemed to assert that there were a lot of vegetables so their duty of providing vegetarian food was fulfilled. The two terms (vegetarian and vegetable) was used to make a point about vegetarian options. Having lots of tomatoes, cucumbers and peppers was not equivalent to vegetarian hot meal options for adults. It took a few rounds of my explanation to assert my point about the lack of any vegetarian adult meals in the buffet menu. I was assured the feedback would be passed on. We left the next day so I have no way of knowing any changes would be implemented. Food ingredients are not mentioned on the food labels which means for e.g. if I picked up a spring roll, I wouldn't know until I tried if it was veg or fish or chicken in it. I didn't fancy playing Russian roulette with meals ! If you are vegan the choices are alarmingly limited so, if one plans on dieting and lose weight on holiday, this is the place to go for vegans (I should however add the amount of food wasted was astronomical, so our very limited veg options made us clean our plates fully - a pro in a con there !). Ironically all soaps in hotel seemed to be vegan! In this day and age, I had expected a bit more knowledge and consideration for vegetarian and vegan meal options in restaurants. Unfortunately this hotel does not cater to vegetarians and vegans (who are 25% of population). I felt they did not understand the concept of being a vegetarian or vegan means to a person. I hope the hotel catering department will consider my points and improve food options for non meat and fish eaters. I very much welcome their response to my review and most importantly making active changes to introduce some vegetarian and vegan options which can be enjoyed by all (meat and not meat eaters).

Bobbster 123

I liked this hotel , it was clean , food was good and plenty of pool areas to sunbath . We only spent 4 nights. Very family themed. On arrival we noticed our shower was broken , reported it , was fixed that day 👍👍 We never used any bars or saw the entertainment , so can't comment on that . We were half board and I liked how it was flexible , to be used for dinner or tea 👌👌

Jeni Rowe

Good hotel. Nice internal views of pools from rooms. Buffet food was good, lots of choice. Bingo entertainment is often just a "raffle" with 1 free ticket. Disappointing. Circus acts were good, though. Free ice creams and drinks with all-inclusive, although not explained very well, how it works from staff.

Rachel Clarke

Just returned from a stay at this hotel and what a great stay it was. One of the nicest hotels we've stayed at. Was very peaceful round the pool which is not for everyone but we loved it. Not much around the immediate area so wouldn't recommend for youngsters looking for fun but some fantastic restaurants within walking distance. Rooms were nice with best hairdryer I've ever found in a hotel as they are notoriously rubbish and bed was one of the comfiest ive had.All area very clean. Lovely selection for breakfast buffet. Always plenty of sunbeds even late morning and great lifeguard very friendly. My only moan was no kettle in room but was told to ask at reception and they brought one straight up. Reception staff were excellent. We will definitely be returning. 😁

Kevin McMahon

We have just come back from a week at MYND hotel Adeje. It was probably one of the most relaxing holidays I have been on. The staff were friendly and helpful and really tried to make our stay special. The facilities were great, with good food and drink available and the 'wallet' system where you were given a daily creditto spend on food and drink was a great idea and worked really well. The rooftop bar was brilliant for relaxing with a drink while watching the sun go down. I would definitely recommend it and will be booking another stay there next year.

M S

Wonderful holiday—relaxed, easy, and exceeded expectations. Booked through Jet2, and from start to finish the whole experience was seamless. The vibe all week was spot on—calm, unhurried, and exactly what we needed. Rooms were clean, modern, and well-equipped. Everything worked, and nothing felt tired or overlooked. What really made the stay was the team. Everyone was friendly, switched on, and genuinely welcoming. Special thanks to Sven and Naomi on reception—both went above and beyond with their local insight, helpfulness, and warm energy. Diago and Aurellio in the restaurant were equally brilliant—professional, attentive, and always made mealtimes a pleasure. Wouldn’t hesitate to return.

Priya MIT

Wow, what an amazing hotel set in a quiet part of Tenerife but with a great bus service travelling to the more touristy parts of the island. We were greeted by 2 amazing reception staff, Bianca and Naomi who made us feel welcomed and explained everything in detail about the services the hotel offers. We booked half board and loved the system in place where they helped us download the MYND app which had a wallet system with our half board credit on it. It was so easy to use and spend at the hotels 3 bars and restaurants. All the staff were amazing. Took time to make our stay enjoyable. The roof top bar and area was amazing. Great place to sit and relax for hours. A big thank you Dan, Rumon for serving us the best cocktails. The main restaurant downstairs offered wonderful selection of dishes. A big thank you to Ayose, Aurelio, Almundena for always being so welcoming. We would definitely recommend MYND Adeja to anyone travelling to Tenerife. We can’t stress enough how amazing this hotel is.

Halle J

I’ve stayed at MYND Adeje hotel twice and wouldn’t hesitate to go back again. The hotel is thoughtfully designed, modern, and spotlessly clean. The rooms are spacious, comfortable, come with a combination safe, and all offer beautiful views. Their breakfast has loads of choice and is great quality. It’s in a quieter part of Tenerife, which makes it feel peaceful, but everything you need is still close by.. including a beach, shops, and local restaurants. There’s a bus service/stop nearby too, which makes it really easy to get to places like Siam Park, shopping centres, water sports spots, and other appealing attractions. One of my favourite parts of the hotel is the rooftop bar, sun loungers, and swimming pool. The views are stunning, the atmosphere is calm and elegant, and the staff are lovely.. shoutout to Gabriel for his amazing cocktails! It’s a beautiful space to spend the day in the sun or enjoy a drink in the evening. There’s also an amazing 24hr gym on site. It’s well-equipped, air conditioned, and they’ve provided a water dispenser. Perfect if you like to keep up your routine while you’re away. Every time I’ve stayed, the staff have been friendly, helpful, and genuinely welcoming. I can’t recommend it enough. Thank you. X

George

Lovely resort. 24hr reception, a WhatsApp number to report any issues etc and best off all, no sunbed wars at the crack of dawn and no cockroaches! The apartment was clean, spacious and fitted with two AC units that were a lifesaver. It's located just off the main strip at the beachfront where there are some very nice restaurants. The highlight for me was how quiet it was! No paper thin walls, no noise from outside. We also had breakfast included and this was a perfect start to each day. A huge variety of both Spanish and English breakfast items, breads, cold meats and cheeses, a chef at the grill station each morning making you omelettes, crepes and fried eggs etc. We really enjoyed our stay and would 100% return again.

Vivienne Chow

Just checked in and immediately regretted booking this place. A strange smell of mould hit my nose as soon as I opened the door. The room is old and amenities are poorly maintained. The air conditioners are old not powerful enough. The room is small — definitely not what I expected from the photos. The pools are small and overcrowded. The underground parking is bizarre. My first time in Tenerife so I thought maybe it’d be nice to try to stay in different places but moving from Kora Living to this is like descending from heaven to…well…not hell but the gap is simply too huge considering we are paying more or less the same. Update July 5: we went to breakfast this morning and oh my God it was the worst hotel breakfast I have ever had in my life. The food was disastrous. I always finish my food as I hate leftovers, but this time I cannot finish the scrambled eggs— they were so awful that I had no idea what I was eating. The hash brown was burnt and chewy. I made a cappuccino at the coffee machine and it tasted like powdered chocolate. My friend’s black coffee was worse, it tasted like water from an astray. The place was overcrowded and messy a lot of plates and dishes were piled up on tables. The floor was raided by leftover food. The staffers were sulking—couldn’t blame them really. The place was seriously understaffed. There were not enough people to serve and clean up. I looked around and it dawned on me that this was not a place for me. This is the kind of place for families with children or elderly that want to spend some time together on a budget. I should not be competing with them. Update July 5 evening: The infinity pool of Sky Margaritas bar was the best thing about this place. Took lots of photos and had a great time. We only had pineapple juice though. I don’t think you need to be hotel guest to come to this bar. I updated my review from 1 star to 2 stars after this.

Katz R

Stayed here recently with my mother for a week and had a really good time. The hotel represents good value with friendly and accommodating staff happy to help with queries. We had opted for half board including an impressive breakfast with plenty of options to satisfy most tastes with plenty of meat and fruit, cereal and bread options. There was a so called "live" cooking station with one chef cooking omelettes, eggs to order etc. Didn't exactly understand the reason for this as it was a infuriatingly slow process and defeated the whole idea as nobody wants to queue forever for a simple fried egg. Orange juice was a little cheap and tasteless, but this was the only negative part of the breakfast. Rooms were very big, spacious with minimal artwork on the all white walls. The rooms are functional, but not exactly cosy. Plenty of empty cupboards with no extra blankets or pillows which have to be requested if required. Pool is a good size and never felt overcrowded with a small cafeteria which is surprisingly good value for money. I really liked this hotel and I think a lot of guests felt the same. Can't fault it for the price and easy access to bars and beach. I would stay here again.🙂

Raymond Lo

A resort that doesn’t worth the price! The room was old and filthy… The breakfast was completely a disaster. The restaurant was poorly managed. It’s just 2 or 3 waiters managing the whole big area. Food was on the floor. No one was cleaning the tables or the mess. The coffee tastes like an ashtray one… Nothing tastes ok in the breakfast. The parking was very limited and very small and dark. I will never come back to this place again!

christine stevenson

DONT BOTHER!! Miserable place. To start with, you have the unfortunate miss fortune of meeting the man who is actively a part of the Anti-Tourist brigade on the reception, disgusting man, bad mannered, and extremely rude. He doesn’t want to do his job. He won't make eye contact, shouts abruptly whilst sitting on his phone grimacing at you. 5 times he was asked for assistance, and he wouldn't budge, just growled. Rooms are below basic, dirt stained, with faulty furniture. Towels are stained and old. Due to being VIP, I was given an old ripped bath robe with stains on it. Toilet roll and bathroom washing provisions are not replenished. We asked the nasty receptionist on many occasions to inform the staff of this, and this never materialised, so we had no option but to purchase our own. The cleaners are a joke. They don't clean. They actually came in once and made our beds, this has never happened before, but left the sanitation and kitchen bins full! The hotel is in disrepair. Everything you touch is either broken or faulty. The TV only has Spanish channels. So best bring a media tablet. We asked for an iron 3 times. In the end my partner went a 4th time and actually waited while they got him one to bring back to the room along with coat hangers as there was any, there is one small wardrobe with a few shelves..so if travelling with someone or staying for more than a few days this is not enough ..this place is an absolute joke! Staff spend more time on their back sides on their mobile phones rather than get up to serve you. The woman at the pool bar has her phone on her ear constantly. When asked for a food menu, she didn't provide one, just shouted direction to where they were. The hotel is on a hill, and the entire place is either steep ramps or steps with minimal provisions or assistance for those with mobility issues. The actual pool never gets cleaned. No entertainment provided, just a kids pool and an adult pool. If you want food, drink and entertainment (if you can call it that) you have to go next door to the Lagos De Fan̈abe. In the evening, it's rife with loud spanish teenagers who are out by the pool area till after midnight. It seems it's free for all as no guards. There are fag butts everywhere. Cockroaches are a frequent visitor. I could go on but the place is depressing and we will not be returning.

Shirley Rawlings

Lovely hotel, staff especially Carlos very friendly. Location is great too. 2 minutes to shops and beach. We stayed in private apartment but hotel guests seem to be enjoying it as much as we are. We have not experienced the restaurant but no complaints from other guests. Free car park in front of hotel and 6 euros per day if you wish to park underneath as there’s not always availability in the front car park. Weather fabulous, drink plentiful. Carlos is such a happy staff member xxx

Ethan Whalley

Rooms are old but are clean and tidy. Service is wonderful as the waiters offer you drinks and take your plates for you. Location of the hotel is beautiful, good view of the beach or on the other side a good view of the mountains. Overall this hotel is a 4 star.

Leah Davis

Claire was fantastic and entertaining with the children, Maria serving was amazing behind the bar. The hotel is located in a great location with everything you need. The rooms are perfect just a little dated on decor but has everything you need. The breakfast was delicious. Very happy with our stay :)

shirley howells

great hotel just as advertised. Location and service top notch and the steep hill up to the hotel that people talk about is just a bit of a short slope. Breakfast has lots of choice and evening meal choices are more than adequate. We had a large 2 bedroom suite although we only booked and paid for a premium sea view double. No mad dash for pool loungers in the morning but we did find the pool rather cold in March. The place is super clean and room service is daily with towel changes when needed. Plenty of wardrobe and drawer space and our kitchen had an oven, microwave, toaster and kettle. Hairdryer wall mounted in bathroom.

wendy halsall

First time away on my own with my 2 daughters. The hotel is in a great place, food brilliant and entertain around pool great. Room decor is a bit dated but is clean. Staff very friendly and supportive.

Karen Butchart

Just returned from our fourth visit to this hotel. It was lovely. Hotel is spotless, beds comfy, entertainment excellent and lots of choice at the buffet meals. The staff are very friendly and helpful . Our cleaner even got us more pillows the pool was clean and inviting and the snacks were very good at the pool. we loved the location as near to shops and beach and bus routes we will definitely be back. thank you to all the staff

Jasmine Hamid

Stayed for a week and would recommend. Room was big and clean. Staff were very friendly and helpful through the stay. Food was varied and good for lunch and dinner. Breakfast was the pretty much the same every day but a good variety of food. Bar by the pool had a good variety of drinks and food. Hotel was located near several bus stops which was very useful and only a 5-10 minute walk to the beach. Room was quiet at night. We were able to store our bags after checkout which was very convenient. Gave a deposit for the AC remote which we got back when we checked out.

Miriam brown

Lovely 3* Hotel is right by shops, the beach, bars and restaurants. The rooms are clean you can request a mattress topper from reception. Staff very friendly. Food nice for a 3 * but there are lots of places to eat out if you wanted to. Drinks are very good measures . The pool area spotless . Lots of sun loungers though would recommend to get up early for your sun lounger. Entertainment is average different things every night

Jackie Bent

Review Down points Wifi is hit and miss, paid for on weekly basis. Does not always work. The website states "WiFi throughout hotel," not true! You pay 15 Euros for the week and the connection is ridiculous, very intermittent. Rooms need a detailed refresh, our curtain was torn, however very spacious, had a room fit for 4 people. Returnable deposit for tv remote and same for air conditioning and safety deposit box. Sofa bed in room but no in instructions on how to use it, tried to open it, couldn't do it Hotel information on arrival for our stay is very basic, not very welcoming at all. Limited info in rooms e.g , how to operate the air con. and the sofa bed? Or last night, found 5 cockroaches in our room which made the last night very unnerving !!!! Plus side Good selection is very good, plenty of drinks, and pool bar is ok as long as you don't order cocktails or you'll be drinking watery drinks. You have to get down early poolside to secure a lounger as they get taken up very quickly. Gym, sauna and jacuzzi need to book, then you get given a key for your duration. Gym equipment quite dated, needs modernising. Running making in disrepair, Returnable bike dangerous and the handle bars are loose. All the weights are rusty and some are not fit for use.

Jason Chiumiento

We have just returned from staying at this fantastic hotel for 5 nights. We found this hotel completely met our expectations and the overall level of service from all the hardworking staff was fantastic and made our stay as relaxing and comfortable as could possibly be. Food was varied and plentiful with burgers, hot dogs, pizza and toasted sandwiches available as snacks inbetween breakfast and lunch and lunch and dinner. We found all the meals to be of a good quality and fresh meet was cooked on the grill pan which we particularly enjoyed. We can't thank all the staff enough from the warm welcome we received checking in, to the countless drinks that we were served during our stay, very attentive staff in the restaurant, great housekeeping EACH DAY making our beds up and a general tidy up and entertainment was on offer throughout the day with some poolside activities and in the evening live singing and even a parrot show! This hotel is in a great location! You have shops immediately outside the front of the hotel and you are in very comfortable walking distance of the local beaches. We even walked to Siam water park which was around a 15min walk. Wifi can be a little patchy, our room was on level 1 and we could get Wifi whilst in the lounge but not in the bedroom. Wifi signal was strong whilst around the poolside (where we spent the majority of our time) but seemed to lack signal in the main dining hall but for us it wasn't a problem being 'off the grid' in these moments. The jacuzzi was an excellent experience and you book a timeslot so you have the use of the space to yourselves uninterrupted. During our stay we also made use of the gym which was sufficient. 2 very happy customers of yours who can't recommend your hotel enough. We booked through Jet2 and found the transfers and pickup all to be a very smooth service. It was an excellent touch on the final day after we had checked-out to be given access to the 'courtesy room' where not only could we safely store our luggage, but we were given fresh towels and could shower and change before flying back home. Thank you to the whole team at Hotel Villa de Adeje Beach - we w ould definitely recommend and would happily stay here again!

Claire Wayne

Fabulous hotel, 1 bed apt was huge, full oven, hob, microwave, fridge, freezer, all pots, pans, kitchen utensils, dish cloth and washing up liquid, tea towel, kettle, toaster, coffee machine, hair dryer, shower gel/shampoo, body lotion and soap all in our apt. Free air conditioning and safe in room. Pool towels provided. Didn't have sunbed wars, went in May 2025. Close to beach, promenade and shops. Breakfast there is a huge choice and buffet style, all extremely fresh Absolutely cannot fault this hotel. All staff friendly and helpful.

Morten Storgård

We stayed for 10 days in a premium apartment with sea view. We paid 500€ per night and expected more from this hotel than what we got. Rooms were fine, food was average but one of our toilet had a sewage-like smell during our 10 days stay. We informed the staff early (3 times in total) but without an option to relocate room or any compensation. Not a great standard nor service.

Kristófer Dignus

A very nice hotel really close to the beach. The pool area is exceptional, with a good bar and plenty of space for sun beds. The included breakfast is wonderful and avialable from 8 til 10.30, which is very conveniant. The beds in the rooms are a bit hard but you can ask for a softer cover mattress which they will gladly arrange free of charge. I recommend the seaview rooms on the 2nd and 5th floor. However the noise from the nearby bars can get a bit tedious. When you hear "Sweet Caroline" being belted out by a not-so-good busker and all the drunk Brits singing along for the umpteenth time it gets a bit too much.

Cor Bruntink

We had a wonderful week at this great hotel. Beautiful and well equipped rooms, great breakfast and above all very friendly staff. More than enough sunbeds at the pool, towel service etc. Warmly recommended!

Lan Anh Tran

Amazing hotel, nice staff, good breakfast, perfect location, nice room, just perfect. Thank you for making our stay perfect! The pool area is amazing! Travelling in march was perfect!

Madison Flood

I could not recommend this hotel enough. A stunning hotel with amazing staff, lovely food and great entertainment. The hotel and rooms are clean and the service is excellent. Located a 5ish minute walk from two beaches and shops etc. Plenty of sunbeds around the pool and entertainment and stuff to do throughout the day.

chloe scott

It was a great holiday - we would definitely recommend staying at AluaSoul 😊 My friend and I stayed here for a short break. We wanted somewhere that was adults only and we selected bed and breakfast - it was perfect for us. Breakfast has loads of options, and Jose makes great omelettes! The location means there are plenty of great restaurants nearby for lunch/evening meal. There was a wide variety of drinks available around the pool, and prices were reasonable. The pool is great, and we really appreciated that we always managed to get a spot/sun bed. They have a policy where you cannot reserve a sunbed for more than 30 mins, and so people stick to this rule. The gym is OK - it could do with more free weights. They have entertainment in the evenings which we would hear in our room (301) but it finished by 11pm so didn't affect sleeping at all. The rooms are very modern and clean. All of the hotel staff were super friendly - cannot fault any of them.

Skip Skip

We had a wonderful stay at AluaSoul Hotel – it really ticked all the boxes. The rooms were spacious, spotless, and well-maintained throughout our visit. The hotel has a modern feel and is clearly looked after with care. The breakfast buffet was excellent, with a wide variety of options including freshly made omelettes and eggs to order. It was also great to see how hard the staff worked to keep everything clean – plates and tables were cleared quickly and efficiently, making the whole dining experience feel calm and organized. The pool area was always clean with plenty of sunbeds available, and we really appreciated the policy of not allowing sunbed reservations for more than 30 minutes. It meant we never had to rush down early – we could go to the pool whenever we wanted and still find a spot. One of the highlights was the peaceful, adults-only atmosphere. No kids running around or touching food at the buffet made a real difference and added to the relaxing vibe. The bar staff were friendly and always had a smile, making the evenings even more enjoyable. I’d definitely recommend booking bed and breakfast with My Favorite Club – the central location means you’re just a short walk from loads of great restaurants and bars, perfect if you want to explore beyond the hotel. The all-inclusive lunch and dinner buffets looked decent for what they are, but with so many fantastic dining options nearby, it’s nice to have the flexibility. All in all, a brilliant stay. We’ll definitely be back!

Fanni Fügedi

Exceeded our expectations! Lovely hotel with friendly staff We had a fantastic stay at AluaSoul Hotel in Costa Adeje. The hotel has been recently renovated, so everything felt fresh, clean, and modern. The staff were incredibly friendly and helpful throughout our stay. Lot of food options for breakfast, even for those with dietary restrictions — I was pleasantly surprised to find gluten- and lactose-free choices at breakfast. There’s always something to do, from rooftop yoga and water aerobics to bingo and board games, even live music. The beach is just a short walk away, and there are lots of great shops and restaurants in the area. We also really appreciated the adults-only atmosphere — it made the whole experience extra relaxing and peaceful. Would definitely recommend and return!

Cliff I'Anson

AluaSoul is a stones throw from the marina but is a quiet oasis of calm in what is a really busy area. It is an adults only hotel and tends to attract older travellers. That said, there was a very good atmosphere. The food was very good quality and the variety was extensive. Each evening is themed, which refreshes the menu daily, but some staples are maintained for the less adventurous diner. I was impressed by the variety of seafood, much of which was cooked freshly on demand in front of guests. The rooms are spacious and clean. We had a room on the 6th floor, overlooking the pool with a really pleasant view. There was no noise from the marina area during the evenings, though I heard some guests with sea view rooms talking about music and noise from the local bars and entertainment. The room had tea & coffee making facilities, a fridge, and a simple to use combination safe. Bottled water is not replaced daily, but bottled water is available from the bars. The pool area is secure, beautiful, very well maintained, and cleaned to a high standard. The gym, however, was very basic, but the equipment is of good quality. What makes this hotel stand out are the staff, who we found to be friendly, professional, and keen for us to have the best experience.

Roland Smith

We have been to Sol Sun Beach several times now because it is a very welcoming place, friendly staff who are very helpful. The premier apartments are lovely, we had a big balcony & could see the sea. Towels & bedding are changed regularly. We only had breakfast there but had plenty of choice.. The sun terrace is amazing & no problem getting a sun lounger. We will definitely be going back there soon. Special thanks to Carolina (the guest manageress) she is brilliant at her job.

Dionne “Shoresy” Watson

This was our 1st visit to sol sun beach. It didn't disappoint. Lovely clean, spacious apartment. Fab pool and sunbed area, loads of sunbeds, no need to rush. We always got beds, and there were 5 of us. Amazing breakfast, cooked food, fruit, cereals, cold meats. Lots to choose from. Friendly staff, especially Raul, are helpful and always busy. Good evening meal, hot, fresh food. Good selection, even though the restaurant is quite small. Great location, in the busier part of the resort, but still chilled and quiet. It's definitely worth a visit

Claire

Just got back after a lovely week with hot weather. Hotel was lovely yes there was working going on but these things happen to keep on top and maintained. Staff were friendly and professional. Nothing was to much trouble. Raul, sergo, olga were nice. Would of been nice to have their personality shine but I can't fault them. Restaurant is a little small so when gets busy we found going for breakfast was better. Lots of choice to choose from for food. Rooms are lovely, clean and spacious. we celebrated our little honeymoon and my partner birthday. Plenty of bars and restaurants around. The beach was clean. So much to see. And even tho the electrics blew in room they moved is so it could be fixed promptly.

Diana Nadyeyeva

-gigantic cockroaches in 2 rooms where we stayed (see photo). I think hotel needs desinsection. -some rooms are extremely outdated, dirty, overlooking very loud street with trucks unloading glass, and need renovation. Had to wait 2 days to be relocated to a better room for extra charge of EUR 20/day +friendly staff +good location

Daniel A.

The rooms were clean and well-equipped with everything needed for cooking and dining. The service was excellent, and the breakfast was varied and of high quality. A washing machine would be a great addition for longer stays. Wifi was bad. The terrace was perfect for sunbathing and enjoying a drink, and the pool was lovely. Most importantly, the staff were considerate and ensured a pleasant holiday experience. Thank you!

Just Josh Music

This hotel is lovely and modern with 10/10 facilities for both kids and adults. The welcome at reception was great all staff were beyond helpful. The pool area is really good for kids our son loved the kids slides and pool and you can easily keep them occupied here. The adult pool is also really nice and the aesthetic of it. The room is very nice, modern, large and spacious. Air con is great keeps you nice and cool (some places doesn’t work). The balcony is great with a lovely view of the sea. The food and restaurant is honestly really good a strong 9/10 there’s so much to choose from it’s all fresh lots of variety. Even a fussy child can find dinner pleasant.

Stuart Hamblett

Amazing hotel! Great entertainment both throughout the day and of an evening! The inflatable assault course was a strong favourite throughout the day, likewise the live entertainment/kids discos by the pool on the nighttime. Stayed for 1 week, no complaints at all, hotel room was cleaned and tidied well, food was great although not a massive choice for the kids to choose from. Plenty of pools and no major races for sunbeds. Fantastic view of the sea and close to lots and lots of different shops and a few rentals. We found the e-scooters very useful to get about although, mobility scooters were a strong favourite for most others!! Las Americas being a stone throw away, there’s plenty of places to eat out too. Would recommend for families, lovely hotel and great staff!! Really enjoyed our stay here.

Nicole Mahoney

Hotel is great with lots to do during the day and entertainment in the evenings. Pools are great, slide pool for kids is great to have on site. Staff are fantastic, friendly and great. Perfect hotel for families. Rooms are basic but clean and all you need during your stay. Location is fab, walking distance to shops and Siam Park with plenty of bars and restaurants immediately outside the hotel. Beach is also very short walk. We had a birthday while we were here and the restaurant decorated a table and you can order birthday cakes at reception for a very reasonable price.

Amba W

We recently stayed at this 4-star hotel and had a generally positive experience. Julio the porter greeted us with a smile and was incredibly attentive and welcoming. The rest of the staff were also very good, friendly and professional throughout our stay. While the standard rooms felt more like a 3-star level unless you opted for an upgrade, the excellent food more than made up for it. Juliet, one of the chefs, was a breath of fresh air, her positive attitude and warm presence made a real difference and she’s truly an asset to the hotel. The hotel facilities were well-maintained and added to the overall experience. With a few tweaks to the standard rooms, this would be a solid 4-star stay all around.

Andrew Bate

We had a lovely time at hotel. Hotel is prefect for families. Kids club is really welcoming. Superb facilities. Great food. Great service . Staff are extreme friendly (not pushy at all) We would love to come back. Staff are a credit to their sector.

fenderjohn31

We stayed for 1 week, Our room was very dated and needs updating from what feels like the late 80’s. In general the whole hotel could do with a bit of a revamp. It was clean and tidy and had everything we needed though. Staff was excellent, service and food was also very good. The pool had plenty of loungers and was cleaned daily. Millenium bar had entertainment on every night. Local area had plenty of shops and tourist info. Hotel was just a 10 minute walk to the beach. Avoid the lucky lucky men and women though, They don’t take no for an answer!! I would stay again as the positives far out weigh the negatives

Kuba Błach

Playaolid Apartments – This hotel really made our day 💅✨ Listen, if a hotel has three stars and serves five-star vibes – then you know we are talking about Playaolid Apartments. Service? Wonderful. Cleaning ladies – angels in human form. Reception – full of class. And the gentleman from the canteen? This man deserves his own song. Everything with a smile, heart and elegance. Awesome. Food? Let me tell you something. All inclusive, but in the gourmet version. Every day something new, something delicious. Paella? It was a feast for the soul and belly. Drinks too! Rooms? Large, comfortable, stylish – exactly how I like it. And transport to attractions? No problem. I didn't have to worry about anything But be careful – the greatest treasure of this hotel is the bartender Adrian. He is not just a person. He is the atmosphere. Warm, charming, professional – his energy is a vibe that deserves a promotion. If you want a vacation with class, comfort and heart - Playaolid Apartments is the place to be. And yes, my love - I will be back. Because queens need to relax sometimes too. 👑

Laura

Mostly as you would expect of a 3 star hotel. Usually I ignore a lot of bad reviews as some people can be dramatic, however the food here was shocking. Rare pork and all meats fatty. Not a lot of choices either in the hot meals, dont even bother going at lunch time to the restaurant. We witnessed people walk in and walk out to go somewhere else for lunch. Typical snack bar food, but the fruit was tinned and didnt even taste like nice syrupy tinned fruit. It was bad. Soft drinks were very cheap tasting. The coke I would describe like the cola ice pops flavour. No free ice cream throughout the day, only during lunch and dinner in the restaurant. The kids pool was 0.5m the whole way round, so not ideal and no step or slope in for smaller kids. Staff were all polite and pleasant. Genuinely can't fault the staff at all. Mini disco was brilliant or a little boring depending on what staff were working that night, but my child (almost 2yr old) loved it still. It wasn't a bad hotel and probably is the 3 star, but the food and drink was a huge let down when you are paying all inclusive and it would be perfect for a bed and breakfast.

Tomy Marshall

Pros…Large rooms, 3 pools, good atmosphere, nice friendly staff, well located, Cons…Could do with another toilet downstairs in the lobby area. Finding room for the first time is interesting. 3 star hotel so don’t expect too much, but we all enjoyed ourselves, no complaints.

Jen Waiting

We leave here tomorrow after being here for a week. This hotel is in a fantastic location nearby to all bars,shops&the beach front. Positives-friendly staff,good kids entertainment&activities in the day,good food&drinks,a few places to drink in the day&night,daily pop up shops,2 main pools to choose from with ample sunbeds,quite a few pool tables,air hockey,table tennis&also a games room. Snack bar has a decent selection of food. The one thing that let's this hotel down is the cleanliness,especially in the rooms(bathroom especially) Food&rubbish left around the pool from the previous day is not great. I say this as we stayed 6 weeks ago at a different hotel(15min walk away)&the cleanliness was second to none. It was immaculate in all areas! Such a shame as this let's this hotel down sadly(in my opinion)

Kareem Jazzazi

Stayed at Lagos de Fañabé, Costa Adeje, May 27–29. Left after one night. The room had cockroaches and bugs, and the second room they gave me was just as bad. I ended up sleeping in my car — that should tell you everything. Staff were useless. Reception and reservations couldn’t handle basic complaints. The manager hid and never called me back. I was told I couldn’t get a refund for the nights I didn’t stay — even though the “non-refundable” policy wasn’t shown during booking. Hotel is filthy, overpriced, and completely mismanaged. Food looked bad, service was worse. If you’re coming to Tenerife to relax, avoid this place at all costs.

Julia Woods

This is such a fabulous resort in a perfect location right on the beach and in a very nice area of Adeje. The resort is 5 star ⭐️ from the pool areas, sun loungers and bars are excellent. Our apartment has two bedrooms a modern bathroom, kitchen, living area and balcony - all modern and tip top condition. We are on half board and so far the food and drinks are amazing ❤️

Aleksandra Luczak

Room in a terrible condition. Mold in the bathroom, old equipment, old and uncompleted furniture. Terrible and broken toilet - with licking water. I was disgusted with the bathroom. Towels with holes 😱 Wi-Fi very pure as well. Service was not helpful with solving problems with the room. They have a the same answer to all complaining clients: two standards of rooms - before renovation and after. I don’t buy this bullshit. The gap between the renovated room and the “standard” 😱before the renovation is like heaven comparing to hell… The only good thing was a balcony, pool and the short distance to the beach. That is true that I ordered a standard room. That was the only option at my tour operator. I saw photos of something different. The resort is ranked 4 not one. Be honest to clients! Close the resort. Do the renovation then sell rooms and service to people. Don’t mislead clients !

T. Mason

This hotel is situated in a great location close to bars, restaurants, the beach, and amenities. The apartment stayed in was large enough with a good sized living area and small open plan kitchen a good sized bedroom with plenty of storage (however lacking in drawers) a nice bathroom with walk in shower. The room was cleaned daily and fresh towels and linen twice a week. The staff are very friendly and helpful. Although the restaurant serves buffet style the food is tasty and with plenty of choice. The only downside we found was the view from the terrace was not great looking onto the back of the apartments in front. I would definitely recommend this hotel

Monique Aertssen

We had a great vacation during the Christmas period. Special thanks to Cecile who helped us a lot the first days. Hotel is perfect located with lots of shops, restaurants etc. Only the restaurant is very long and small entrance, so therefor lot of people during breakfast/diner. But a good asortiment. We will be back in the future.

Jon S

So impressed by this hotel! Exceeded our expectations! Rooms are comfortable, pools are heated and has plenty of loungers. Breakfast great with lots of choice and the location is perfect. Booked for next year whilst still on holiday! Can’t recommend highly enough!

Noel Charlton

Our 4th time at this adults only Hotel. It has everything we need for a relaxing 10 day break. All the staff are friendly, pleasant and helpful. We have always booked bed and breakfast so cannot comment on the restaurant food for dinner, but breakfasts are lovely, especially when taken outdoors on the terrace. Rooms (we had a superior room) are good sized with walk in wardrobe and lovely shower. Cleaning service excellent. It is located close to the beach and many restaurants, and yes it is at the top of a rise but we would not describe it as a steep hill by any means. I would say that the guests are of the age that are looking for a quiet and peaceful break so there is no music or daytime entertainment, but we have never heard any criticism of that. There seems to be plenty of sun loungers, during our 10 day stay they did not all seem to be occupied at any one time and early reserving did not seem to be a problem. We are already looking forward to our next visit

Andy Gould

Great location close to restaurants and coast line in Fañabe. Clean and nicely decorated hotel. Restaurant staff are friendly and welcoming. That can’t be said about the staff around the pool area and pool cafe. Advice! What ever you do don’t leave your sunbed for more than 5 minutes. For example don’t be in the pool for long or go to the toilet as your towels will be promptly removed by staff. I understand the hotel is trying to deter people from reserving sunbeds, but it’s ridiculous. You feel you can’t relax and have to constantly keep an eye on your sunbed. When you speak to pool staff there are just plain rude. I’ve stayed in Adrain Hotels previously and haven’t before experienced this poor level of service before. The management needs to give customer service training to the pool area staff and slightly relax their policy around removing of towels.

Andy Checkley

Lovely hotel, had everything we needed and the staff were very friendly and helpful. Great bar for the morning Bloody Mary and an omelette station with a great guy working it. Also great views from the roof top infinity pool and a little bar for evening pre-drinks. Rooms were nice, very clean and functional with a fridge and nice balcony. First rate place.

Lorna Patterson

Stunning hotel. Came for our honeymoon. Greta late check out at 12. Welcome drink on arrival, pool towels refreshed daily, room cleaned to an incredible standard with coffee machine, water and sun loungers on balcony. Big walk in wardrobe and amazing shower. Love the hotel app from The TV. Poolside is lovely, as is roof top pool with amazing views. Breakfasts were so fresh and varied and staff can’t do enough for you, service is rapid but not at all harassing.evening drinks were lovely and staff so professional. Great location and very quiet , will definitely be back.

Kasey Diboll

Absolutely awful stay, NOT A 4 STAR HOTEL, more like a 2 STAR HOSTAL but worse. My first ever review so here we go…. Shame on On The Beach for supporting this shambles. Really disappointed as we booked this as a little get away before the arrival of our baby. The hotel was dirty, no cleaner spotted anywhere apart from doing bare minimum to rooms, the pool wasn’t cleaned once in our weeks stay like the videos we had watched before booking. Someone pooed in the pool and they didn’t even get people out to clean it they just picked it out. Water cut off for a whole day with no notice or apology. Food wasn’t great, not much opinion each night, all very similar most days with the same awful daytime snacks. Our room was very dirty even after the cleaner had been in, all she did was make our bed and change the bin, they didn’t even sweep or mop the floors. The staff were very rude throughout our stay even if you don’t agree with something, the customer is always right (in my opinion anyways) we had a cockroach in our room and an Ant infestation on our balcony. We went with friends and they experienced this also. AVOID!!! Unless you like cockroach’s in your bed.

Sophie Harris

Lovely stay at this hotel. Staff were amazing, especially the lady and men in charge of the activities. The food in general was really nice, with something for everyone. The hotel is located around a 10 minute walk from the beach. Whilst others say it is on a hill, don’t let this put you off, it’s not very steep! I managed to walk this several times a day with no issues. The only comments I would make are the annex apartments do need repainting and decorating, however they are very clean and comfortable. The picnic was also a bit of a letdown with a sandwich, apple and bottle of water only. As this was all inclusive, I would have expected some snacks such as crisp / biscuits / yogurt / other fruits in the picnic. We would not hesitate to stay here again !

Nathan Brotherton

Disappointed with our stay at this hotel. We paid an extra 140 euros for an upgrade on our Room and had no air conditioning. Three times went to the reception desk who asked us if we shut our doors which of course we did!. The next day told no one else has complained so we must be doing something wrong? Absolutely not!! Then after the third time of asking for air conditioning we gave up because no one seemed interested. Not to mention no one collecting your cases as you are tired from the flight and send you on your way to your room where you struggle to find it. Anyway breakfast was ok, afternoon meal was then served again for the evening which seemed like the same food warmed up. Salad was a complete joke. Then to finish off our stay, we were then asked for more money if we wanted lunch before we head off home in the afternoon. I have never experienced such bad customer service , not to mention poor upgrade and then after already paying all inclusive being asked for more money as the all inclusive finishes at 12pm!! We didn’t arrive until 8pm so how can the all inclusive finish before we have boarded our return to the airport?? Needless to say we will not be returning to this hotel.

Chantel X

rooms clean and comfortable. downhill to supermarket and beach my grandma struggled but if your okay for walking you would be completely fine. not far from siam park it is in the quieter area of costa adeje. i recommend the irish bar at the beach down the stairs we loved it there. was about a 10 minute drive to veronica’s. food standard for all inclusive and drinks. pool great and gets sun entertainment of a night could be better for adults

Jim Clark

Having recently stayed at Chatur Playa Real, we felt we had to share our experience, especially after seeing some mixed reviews before our trip. We went in with realistic expectations and were pleasantly surprised by how well-run, clean, and comfortable the hotel was. It is not the most ultra-modern resort, but the staff work hard to keep everything spotless. Our room was immaculate on arrival, and we have stayed in far more expensive places that were not as well maintained. The food selection is not as vast as some of the mega resorts, but everything was fresh, well-seasoned, and well-prepared. Drinks were also a highlight. So many all-inclusives fall short here, but the wine and sangria from the tap were surprisingly good, and the gin and tonic mixers tasted just right, avoiding that strange artificial aftertaste some places have. The staff were friendly and polite throughout our stay. We arrived late and were given a bag with sandwiches and fruit since the restaurant had closed, which was a thoughtful touch. Booking excursions was easy with the touchscreen at reception, and staff could print tickets immediately, making the whole process seamless. The pool area was another highlight, with two separate spaces. The main pool is a great sun trap and perfect for relaxing, while the separate kiddy area has shallow pools and slides, making it ideal for families with young children. There were always sun loungers available, and the layout meant everyone could find a comfortable spot. Overall, Chatur Playa Real exceeded our expectations. It offers great value for money, and we would not hesitate to stay again.

rebecca phillips

5 Stars – A Perfect Family Holiday! We’ve just returned from a 10-night stay, my partner, our 3-year-old son, my parents, and myself, and we had a fantastic time from start to finish! Everything at this hotel was perfect, and we would highly recommend. We stayed in a Privilege room and made great use of the amenities, including the Privilege lounge and the beautiful beach area. The rooms were spotless and stylish, and we were lucky to have a stunning sea view. All the staff were absolutely amazing, friendly, welcoming, and always making sure we felt looked after. The restaurants were excellent, offering a great variety of options to suit all tastes—including our toddler, who is usually a very picky eater! We loved that the hotel was set away from the hustle and bustle—it was peaceful and relaxing, just what we were looking for on our first visit. Thank you for a fantastic stay! We loved every second!

Karolina Wilczek

The overall experience of the hotel is fantastic. It's very clean, loads of food and drink choices. The pool and the surrounding areas are also clean. There is a bar in the middle of the pool too so it's easy to get refreshments. The reason for the four stars is due to: 1. The hotel not providing an iron. We were told it's because they offer a launderette service, at a fee of course, therefore they cannot provide an iron. The launderette service is also open until 5pm and only offers next day delivery of garments therefore if you want to iron your outfit for an evening, you're screwed essentially. 2. The WiFi in our room was not connecting to the TV. Although that's not a major issue, we did find that sometimes we wanted an early evening and wanted to put a show on the TV but couldn't get it to work. This wasn't fixed. 3. I booked a message in advance and they weren't able to accommodate it as staff were off sick. Of course that's understandable however I'm surprised they didn't have any other staff available to do a massage. 4. We were told we will receive a bottle of fizz upon arrival for a celebration, which wasn't in the room when we got there. We assumed it's because we were upgraded to a "room with a sea view" however the room didn't have a sea view at all, we could only see the gardens.

Carley Inglesant

This is a huge hotel on the edge of Costa Adeje, it’s within a 10 minute walk along the costal path to Del Duque. The hotel is quite dated and in need of modernising. The bed was extremely firm, a mattress topper was provided when requested, and the pillows were also very lumpy. The walls are really thin in the rooms, so we did hear our neighbours TV every evening. The hot water in the shower isn’t consistent, and so the temperature really fluctuates. The buffet food was just ok, we opted for half board and were very grateful to swop our dinner for lunch, so we could eat out every evening in Del Duque or La Caleta. The long queues for freshly cooked food at breakfast and lunch was not ideal and frustrating. The staff and service were all fine, no issues. The kids pool was good, the life guard was quite strict though! The grounds were very well cared for, with all the plants looking well established and the view from all the pools over the rocky beach were brilliant!! There is a good supermarket within a 2 minute walking distance, along with a couple of restaurants. We paid £2,300 for 6 nights for 2 adults and 1 child for half board in the Feb half term via booking.com and it didn’t feel like great value for money, we wouldn’t book again at this price until the hotel has improved. The taxi to and from the airport was within 20 minutes and we paid approximately €36 each way, don’t pre-book transfers as it’ll be much more expensive.

Cliona Geoghegan

Fabulous hotel, excellent service, lovely staff, brilliant facilities and good food. We had a brilliant time and can safely say we will be back. It is so child orientated but also facilitates those without kids in other areas if that's what you prefer. All rounder of a hotel in the most beautiful location.

Mandy Moody

This hotel is simply stunning. The staff cannot do enough for you. Their attention to detail and attentiveness are second to none!! The staff work tirelessly and are always friendly and welcoming in all areas of the hotel. I cannot wait to return!!

Joanne Yousaf

Excellent hotel, arrived late evening, reception staff couldn’t be any more helpful. The hotel is kept to a high standard of cleanliness, well done the hospitality staff. My room was lovely, lots of personal touches, robe & slippers, coffee machine, free mini bar, snacks, even an iron that you didn’t have to pay for. Spotlessly clean and well turned out daily. I’ve had the best nights sleep, mattress and pillows are lovely! Dinning room, the food is excellent, lots of choice for all, well presented, the staff are friendly and can’t do enough for you. Overall the dinning room experience was calm and a pleasant atmosphere, well managed, well done to the chef's and their team for all their hard work. Pool area is well managed and maintained, the cleanliness is to a high standard, the staff work hard to keep it pristine. The life guards do a fantastic job, very friendly and helpful, no job too small. Sun-bed reservations are the way forward, this is a brilliant idea, the lovely Carmella was on hand to assist you and couldn’t do enough to make sure you were happy. Entertainment team, what a bunch of energetic, friendly characters they are, you will be entertained, you will laugh and have fun! Overall, 5 stars given to this hotel from me, the staff are here to make sure you have a lovely holiday and you will be met with a friendly smile. Location is great, right near the beech and bars!

Mhairi Smith

Stunning hotel. Fantastic location, very central. Loved that you could book your sunbeds a couple of days in advance, so there were no sunbed wars at 7am, and you could choose where you wanted your sunbeds. Although you do have to book quickly as soon as the booking system opens each day to make sure you get the sunbeds in the area that you want. Staff were all really friendly and helpful. My only criticism, and it's only a very small one, is that none of the ice machines were working throughout the hotel. But you could get ice from the hotel bar. We had an amazing break here, and will definitely return again.

Bethan Midwinter

A fabulous adults only hotel! Sunbed booking is a game changer and means no one is fighting at the crack of dawn for a bed. Breakfast quality and choice was the best we’ve ever had in a hotel. Service from all the staff was top notch, day time and evening entertainment was good (no forcing you to get involved), the pool areas and communal spaces were spotless. The rooms were modern and comfortable (the Bluetooth speakers in the ceiling - game changer!) but could do with a tiny bit of TLC that I’d expect in a 5 star hotel (grime in the shower, dirty curtains, broken wardrobe).

David Gladwyn

What a fantastic adults only hotel. Strongly suggest booking star prestige rooms due to all extras you get such as rooftop infinity pool with free bar area and food. We stayed half board due to the availability of snacks at lunchtime. Entertainment team were very good and provided exercise classes, craft sessions, and arranged good evening entertainment. Andrew the entertainment leader was the key to it's success. Plus special mention to Jesus in Star Prestige separate dining area who always was amazingly attentive.

Irina Calugareanu

This was the best hotel I ever stayed at!! Everything was exceptional, from the facilities and services to the staff. The staff, including the animation team, is absolutely amazing. I never felt so welcomed. They did everything to make sure my stay was perfect. The food was always of best quality and of great variety. I never had a dull moment at this hotel and I will for sure come back. Thank you Iberostar Selection Sabila for your amazing hospitality and services!

Sue Cook

Had a beautiful week here and have already booked for next year. Very clean hotel, the staff are amazing, friendly staff. Three beautiful pools and three jacuzzi. We went for privilege and absolutely loved the experience. Not one issue with finding a sun bed, no matter what time of day. The only thing was the meals in Mirador were so large, we struggled to eat a whole meal but the food was lovely with really nice speciality restaurants. Would highly recommend this hotel if you want a bit of luxury, that is near to everything.

Sue Waters

We stayed at the H10 for a week and I can honestly say, it was perfect as well as the location in Adeje. The room was lovely and clean with a wonderful maid who cleaned our room each day leaving a little flower. Reception was fantastic, nothing a problem and always went out of their way to help. Restaurants with a great selection of food for breakfast and dinner were so yummy that we had to keep trying... the menu changed each night so you never got bored. The highlight was all the staff, they really want your stay at the hotel to be the best it can be... we will be back again very soon.

Sandra Atik

Excellent adults only hotel in a quieter holiday resort, a long (for me) but easy walk to busier nearby resorts. We have had value for money in all aspects for our holiday. Staff are excellent, friendly and helpful with a lovely atmosphere throughout the hotel. A good choice of restaurants and excellent local ingredients and menus.

scott williams

By far the best 4star hotel i have ever stayed at ...the food quality,variety and choice of on-site places to eat was superb. So so clean and the friendliness and service from staff was amazing. Excellant facilities and I would recommend going all inclusive...only negatives for me personally is some of the decor in the rooms is a bit dated/worn however still spotless. Also the smoking area is right next to the table tennis...overall I will def return ..well done this is how a hotel should be run!

Fraser Mackie

We are just back from 10 days at the Gran Tinerfe and I couldn’t recommend it enough. Hotel is in a great location with easy access to the beach, shops and restaurants. The privilege option was excellent and we had a great sea facing room. The staff were lovely and couldn’t have done enough for us. We are already looking at dates for our next visit!

Cerine Mason

Amazing!!! Been 4 times to this hotel and every time I can not fault beautiful people with amazing service, I'm going back for my 5th stay in November great time to go, food and drink always perfect and if not they are so happy to fix. The staff don't even feel like staff they are like family now I LOVE this hotel I personally would not go to any other

Ryan Forder

Stayed here on our honeymoon in March 2023. Lovely hotel with plenty of beds around both pools. We only had breakfast in the hotel but it was very good. Would reccomend. Location is a little out of the way from where I usually stay. But it's nitpicking.

Stephen Whiteley

Lovely hotel, has all the facilities for families, young couples and those of us that are matured in life. Staff are very helpful, polite, and welcoming. Food is very good indeed, a great choice each day for breakfast, lunch and evening meals. Great entertainment each night well supported. Hotel is having a closure end of January for a refurbishment, costing quite a few million euros, 7 months closed. It will be very impressive, I am sure once completed. Yes it's needed because it's a little dated in area's. Love the Adults only area for relaxing, quietness and swimming pool facilities on top deck floor 6. All in all it's a lovely hotel and not too far from the front if you like beach and sea areas of El Duque.. *****

Ruta Mikiskaite

We stayed at this hotel for the second time with our 2 year old daughter. The hotel is great for families with toddlers, babies or older kids: very spacious, the staff is amazing, rooms offer enough space for younger more energetic members of family. We really enjoyed the proximity to the beach, heated children's pool, food for breakfast and dinner and music in the evenings. I don't think the animation team knows how to deal with younger kids (best for 5+), but they're nice and wish we'll. We were however sadly harassed by the neighbor guests who banged on our wall when our daughter was singing or playing in the room. Expect many many senior visitors in this hotel: most of them are nice, but there will always be a few who expect this to be a senior residence with no children around. As miserable as those people are - they can ruin your family's holiday.

Lucy Tosh

Just back from this beautiful hotel. The location is great, short walk to shops and beaches. The rooms are spacious, get cleaned daily and restocked with tea/coffee, and if you end up getting a front of the sea....well....the view is stunning, especially the sunsets. In the restaurant there is a lot of choices to suit every palate. Evening entertainment was fantastic and the day entertainment was so much fun, which brings me to the staff. The staff are lovely, so pleasant and nothing is too much bother. I'd like to give a special shout out to Maria and the rest of the animation team. Event though I took part in some games (and usually came last!), the laughs and craic was worth it. A huge thank you to everyone there. We will definitely be back! Oh...nearly forgot, there's a few pools to choose from, the slightly heated one was bliss!! Loads of sunbeds, and not over crowded! Highly recommend. L.❤️🏖🌞

David Evans

Just returned from an incredible 10-day stay at this hotel, and I can’t speak highly enough of the experience. The staff were outstanding—warm, welcoming, and always happy to chat, which made the stay feel extra personal. The food was consistently delicious and varied enough that we never got bored. Entertainment each night was top-notch—we genuinely looked forward to the shows. The pools and gym facilities were fantastic, and we had no trouble finding sunbeds at any time of day, which was a big plus. Our room (309) was cleaned to a very high standard daily—huge thanks to the housekeeping team for maintaining such a spotless environment. While there were a few minor maintenance issues in the room, they didn’t take away from the overall comfort or enjoyment. All in all, a truly wonderful holiday—made even better by the incredible staff and excellent food. Would definitely return!

Laura Gunton

Room 330 This is our 3rd visit to Hovima. We were very disappointed to find the infinity pool is exclusive to excellence guests only, every year we have sat there and there was never any issue. We’re with elderly parents who like the peace and quiet there and find it easier to get to the restaurant without having to walk very far, for this reason they will not return, and has also made us think twice about coming back,It seems such a waste as we’ve been here neatly two weeks and haven’t seen anyone in the pool and an average of about 8 beds being used! We can’t fault the Micky and entertainment team, they’re amazing as always. The rooms are kept very clean, the only downside is lack of plug sockets, especially next to the bed and a mirror on the wall would be good like the superior rooms have. All the staff have been amazing and a special mention to Aldo and John on the front desk. Some of the acts are a bit dated now and could maybe do with some more modern artists! Many thanks

Paul Davis

Very nice hotel. Smart, modern, and clean with good attentive service. Rooms could be a bit more luxurious with comfier beds and satellite tv, at least with Netflix, etc. Air conditioning is more of a fan than actual temperatures. Food: Good standard, but the choices are not huge. Location: You can see the sea, but it's a bit of a walk down various steps and slopes to the beach itself. Entertainment: Fun, light hearted abd varied, but the quality could be improved upon. The furniture in the theatre area is like plastic garden furniture. Overall: A nice experience, but a lot could be improved upon.

Terry Donovan

First off, and most important to us is wheelchair accessibility..5 stars for this alone..all areas, game zones are fully accessible. We are in room 107 which is particularly handy for access to dining area and ramps to bring us down to the pool areas. The food is amazing, not only in the Ocean a la carte restaurant (my favourite is the asian night!) but also in the main dining room..in over 2 weeks of our stay we have not had a bad dish or a meal we did not enjoy. Mickey and the animation team are amazing and imho set this hotel on a standard way above other hotels. Imagine walking into a hotel a year after your last visit to find that they remember your name, where you are from etc. Nice one guys. And its not just them - ALL the staff are super friendly at the least, and in a lot of cases soo funny and witty I consider them as a 2nd animation team. All the staff along with top notch food and the constant cleaning and maintanence makes this one of the best holiday we've been on. Bravo tutti !

Chelsea Mckendrick

Room 535 we are loving our holiday so far and now looking to book this hotel again. We will be recommending to friends and family. Thank you to the hotel staff that made my partners birthday amazing.

Martin Wilkey

We spent a family vacation here for one week and it was enjoyed by all. The rooms are great with both ocean view and pool view. We stayed at an all inclusive package. The food was excellent for all three meals a day. They made eggs to order each morning or choose from the full buffet with lots of selections. Lunches had everything from the simple hamburgers and hot dogs to the full fledged buffet with lots of choices. The dinners also served steaks, pork, fish and beef cooked to order or the large selection of the buffet or both like I enjoyed. A wide array of desserts were provided for each meal and multiple salads complimented each meal. The pools were all nicely maintained and towels available for your use. There are plenty of choices for kids from ordinary pools to the play area with multiple water slides and water park. They also have multiple play rooms for children that are both supervised and unsupervised. If you need to drop off the kids for private time, no problem. Overall I rate this resort with 5 Stars.

Veera

⭐⭐⭐⭐⭐ We stayed at Roca Nivaria for 3 nights with our baby and had the most amazing time! The food was next level—fresh fish and meat cooked right in front of you, made to order, plus loads of delicious variety at every meal. The pools were absolutely smashing, with gorgeous views and the perfect vibe for both relaxing and enjoying family time. The patio was stunning—spacious, peaceful, and the ideal spot to unwind while the baby napped. The whole hotel was spotless, calm, and beautifully run. Staff were kind and helpful, making everything feel easy with a little one in tow. A dreamy escape—we’ll definitely be back! 🌴☀️👶🏼

Kate Wilkerson

We had a great 7 night stay here in May, all-inclusive. We were welcomed warmly by reception staff who made checking in easy. Initially we found navigating the hotel a bit difficult, a map/more signage might have been helpful. However, we got our bearings quickly and this was no longer a concern. Staff were friendly and attentive, even ensured that I had everything I needed when falling ill at the end of our stay. Our room was comfortable, clean and spacious. We loved our sea view balcony. We were extremely grateful for the variety of food options at the buffet that covered many dietary requirements. Vegan food was clearly labelled and very delicious! If you weren't sure about anything, staff were happy to check ingredients with the chef which was kind. More afternoon snack options would be our only suggestion for improvement. The location meant that the nearby beaches, which provided some great snorkeling opportunities, were easy to access. Overall, we had a lovely stay at Roca Nivaria and would recommend to others! Thank you Roca!!

Chris Prosser

We have just returned from a week's holiday and had a great time at the hotel. We had a medical issue with our daughter and the hotel staff were very responsive and helpful in organising a doctor and also checking in on us afterwards. The rooms were really nice and clean, plenty of space and very large beds. All of the staff were brilliant and the animation team great with our children. We are at the buffet all week and found it had lots of choice and was good quality. Overall the hotel was great, very clean and we found plenty to do to keep the kids entertained. We will definitely return.

Cristian Crisan

Roca Nivaria Gran Hotel is a wonderful place to spend your time on a holiday with children. The location is excellent. We really liked that the hotel facilitated access to a beach. From the food, children's facilities, entertainment, everything makes this hotel the ideal place to go on a holiday with children. You can also go as a couple to relax at the bars, but it's not the same if you go with children. The outdoor area is incredible, it looks impeccable. The interior of the rooms should be renovated. If the details make you have the perfect holiday, you may be disappointed. I can't give the maximum score because in the room you could always hear the electrical panel, and in the bathroom the tank was making noise. Also the bathroom needs painting. As for cleanliness, I can't say anything, impeccable. Also for a 5 star hotel I expect that although comfortable, the bed is not a metal frame with hospital-type mattresses on top. Also another minus is the cumbersome process by which you always have to scan your card when you drink and you are always given a receipt. The first few days after settling in, this made us very uncomfortable as we didn't understand the process. That is, you take the food at your leisure, and when you drink you are controlled. It's a little embarrassing. Another solution needs to be found. The staff is generally friendly, but we also had less pleasant experiences with people who cleared the tables. We went to give the child food for lunch and because there were practically 2 minutes left until the restaurant opened, we were scolded in an unfriendly tone, we were shown the door and the clock. By the time the person in question finished scolding us, other people were already coming in as it was already meal time. Overall, we felt good, the little guy liked it a lot and we recommend the hotel for those who know how to make themselves feel good and don't sit around analyzing and complaining about every little detail

Aine

Such a lovely hotel, we stayed in May 2025 and couldn’t fault it at all! Facilities were top notch, staff were the friendliest I have ever come across, so helpful with any query we had, very good with our 5 year old son. Entertainment each night was good, kids club was also very good! Food was brilliant and had such a variety and changed every afternoon and evening. Very clean and plenty of sun beds each day! Would go back in the morning, really enjoyed it. Only downside I would say is location, it’s a bit away from the main ‘town’, it’s a 5-8 min taxi but long enough walk and very hilly coming back to hotel, taxis were very reasonable so didn’t mind! Also supermarket across the road from hotel for all your needs! 10/10 lovely hotel and can not rate the staff highly enough, every person we came in contact with was so friendly’

Rachael Carter

Lovely hotel and staff very helpful. The kids loved all the activities and rooms were spotlessly cleaned daily by polite cleaners. When I got home I realised I had left my hairdryer, straightners, curlers and my laptop charger totalling approximately £500, thinking I will never see them again! Only to receive an email the following day to say they had been handed in by the cleaner. So nice to know there are honest people around! Highly recommend! Thankyou Togaro

Lisa Greig

Just leaving this hotel after our first visit. Could not have had a better stay. The staff were amazing and so friendly. The day time entertainment was so good so much to offer for the whole family to get involved in. Night entertainment was also good. The food was always nice and the snack bar was great with lots to offer. Great choice of drinks. Loads of trips available in the area. 20 minute walk to the beach/market or a 5 mn taxi. We enjoyed it that much we are already looking to book back up for next year

Kateryna G

We have picked it up during the best time - low season. So, there were not so many people, very good service, nice food. The people who work in this hotel do their best and are very nice and ready to help. The buffet is complete and you always find good vegetables, different animal protein, snacks - all good and tasty. We have a quite experience in the hotels in Canarias and appreciate this super cool quality-price equilibrium. Children were super happy here. Unexpectedly surprised by this hotel, as we thought that it is old and maybe too much of mass tourism. Very pleasant stay, definitely to came back.

Susan Walsh

Absolutely lovely stay. We had stayed here 4 years ago but was hard to judge as it was the middle of Covid. It was so nice to see everything open. The staff here are so nice that makes the stay. The location is a little out of the way & up a horrible hill but it’s worth it.

Flora Kovacs

Absolutely loved our stay at the Atlantic Sunset! This hotel truly delivers what it promises—modern, spacious, stunning views and warm service. From the beautifully designed rooms to the relaxing pools, and assortment of the dining options everything felt thoughtfully curated for a perfect palmy getaway. We had a blast from start to finish! Special thanks to Barbara (Guest Relations) who went the extra mile in welcoming us and making us feel extra pampered! :) It was difficult to leave but we left fully recharged! (PS. The natural pool and cozy area in front of the hotel by the rocks were a plus for us)

Adam Treloar

⭐️⭐️⭐️⭐️⭐️ An exceptional stay at H10 Atlantic Sunset. The hotel is beautifully designed with immaculate rooms, stylish interiors, and breathtaking sea views. Every space felt spotless and well-maintained, from the pool areas to the restaurants. The food was excellent throughout — varied, high quality, and beautifully presented. What truly stood out was the staff: consistently friendly, professional, and attentive, creating a warm and welcoming atmosphere from the moment we arrived. Everything ran smoothly, and we left feeling relaxed and very well looked after. We wouldn’t hesitate to return and highly recommend it for anyone looking for a luxurious and peaceful getaway.

Sachin S. Thakrar

Our third visit in 3 years - the hotel is beautiful and very well maintained/cleaned. The staff are wonderfully polite and could not do enough to help (noting we travelled with our 4yr old and 1yr old baby). Perfect for young children who love a daily mini disco! My only negative was the choice and quality of the food at the buffet - it has gone significantly downhill since our last two visits. The themed nights do not have much variety / offering, and often the same items are recycled day after day, with varying degrees of quality. Children’s buffet choices were also strange (including jalapeño cheese bites!). However, the hotel couldn’t do enough to make sure my 1yr old had food on demand, and my wife’s nut and sesame allergies were catered for - very grateful for this. Would return but only knowing the food had improved.

Vicky Gray

We had a really fantastic holiday as a family of 4. The hotel is absolutely immaculate and the rooms are large. Housekeeping was faultless and the rooms were cleaned and minibar replenished everyday with water. We soon got use to the booking system for the restaurants and I think it worked well. I would perhaps say that reception could do the first booking with you on check in to make sure you know what you're doing and you have a plan for the first meal in the hotel. You could book the a la carte restaurants easily and frequently which we loved. The food and drink was great and the coffee shop with fantastic cakes was so good!!! A fantastic all inclusive experience. I would perhaps suggest that the pool bar could do with x 2 staff members serving behind the bar in the afternoon (3-6pm) as you did wait a while for drinks then with one one member of staff. Overall, a great holiday, fantastic hotel and we'd love to return.

Andy Creevy

We have just finished our stay at H10 Atlantic sunset and we really enjoyed our two weeks. The hotel is very clean. The rooms are spacious and of a high quality. Our 7 year old daughter went to kids club from 11 to 13:00 everyday and loved it there. She made friends with other kids on holidays and the staff there were very nice especially Janika. Marcos the waiter was also very entertaining during meals. 5 stars all round. Something for everyone. Kids pools and adults infinity pool which is quiet and nice to chill.

Dylan Andrejczuk

It’s not even the end of my vacation yes and I couldn’t wait to leave this review. I’ve been to many 5 star resorts in my time and this is the only hotel I’ve been to that ACTUALLY IS A FIVE STAR as they say! The views, the food, the staff, the facilities.. everything is absolutely amazing. The only minor issue I had was no iron in the rooms but the staff kindly lent me one for an hour so I was able to iron all my clothes and hang them up. Room service was excellent and free continental breakfast included with the room (I booked superior double) lovely heated pools, delicious food, delicious drinks, free pool service, staff are happy to help with everything and make sure you are relaxed. Just perfect, I’m so impressed! If you’re thinking about booking, don’t hesitate you won’t regret it 😊

Lorraine Moore

What a beautiful and elegant' hotel. The staff are incredible. There is direct access to the promenade and beach from the hotel. Pool side service is excellent. Nightly entertainment is better than expected. The hotel provides towels which are fitted to sunbeds and don't blow away. On check-in we were given the option of fresh sheets daily, or every 2nd day. We were also asked if we wanted fresh towels twice daily. Coffee capsules, water and chocolates replenished daily. Location excellent. Breakfast excellent. Complimentary drinks offered on arrival and we were directed to a bar adjacent to reception, where we got the friendliest welcome, along with our drink AND some tapas. Parking is free. On arrival a valet parked our car for us. Apparently the car park has a lift directly to the hotel.👍 We cannot fault this hotel and will definitely be back

david ensor

I have stayed here before but I was not happy with our room G220 as I explained on leaving. There was a waterfall outside the room which was very noisy until 7pm, but much worse was the bathroom had a bad smell of drains. We were only staying for one night so I did not make an issue of it, but it is just not good enough in a five star hotel. When we stayed before our rooms had a much nicer outlook so that was a disappointment as well. Our bags never came to the room either and we had to go to reception (after 2 hours) to request their delivery to room- again not good enough. Bar good and breakfast too.

Andrew Prevel

Have been to Tenerife many times. This has been the best hotel we have stayed in. The whole experience has been fabulous from all the staff to the cleanliness. Would definitely recommend this hotel if you’re looking for a quiet and relaxing holiday.

Trendsundzeitgeist Skippy (skippy)

Alles nur vom Feinsten. Die Lage, der Pool und die Zimmer. Die Sterne sind gerechtfertigt. Just a beautiful place to stay. Although the area around it is very crowded, this place you can enjoy peace and quiet,a nice drink, great food and fantastic service. It’s a five star hotel that has earned every star. Especially mentionable is the staff, especially the reception who will help you with everything you need.

Megan “Meg” Everett

There’s so much I could say about this hotel. From the moment you arrive, everything feels welcoming and well thought-out. The bedrooms are incredibly spacious, modern, and spotlessly clean, it’s clear that a lot of care goes into keeping the place in top condition. The staff are honestly one of the best parts of the experience. They’re so attentive, friendly, and approachable always happy to help with anything you need, and they really make you feel at home. The location is ideal. Tucked away just enough to offer peace and quiet, but still close to everything you might want to see or do. Plus, the views are absolutely stunning. Overall, both of our stays here have been nothing short of amazing. We’ve made some lovely memories and will definitely keep coming back. Can’t recommend it highly enough! And to top it all off, they gave us a beautiful little gift to take home, such a thoughtful gesture that truly shows how much they care about their guests.

Conor Curran

Fantastic stay at Vincci Seleccion for our Honeymoon. Everything was five star from the moment we arrived to check out time, our room was great, hot tub is brilliant, really comfortable bed, had a leak from our Air Conditioning on our third day that was promptly repaired by the staff. We really enjoyed the Italian restaurant on numerous occasions, really tasty food, would recommend it over the buffet. Some entertainment at the evening bar for longer hours would be a nice touch as often sitting quietly enjoying cocktails, live music past dinner time would be great. Davide at the evening bar is a credit to the hotel & makes really good cocktails! Enjoyed the pool bar for lunch, nice cocktails & great menu to enjoy. We visited the spa on one occasion and paid for the full circuit, which was really enjoyable, private pool, followed by the plunge pool and the outdoor spa pool which is lovely and quiet, staff were excellent. Really enjoyed our two weeks and didn't want to leave! Will hopefully be back in the future!

Renada Gocaj

This week has been absolutely spectacular during our stay at Vincci La Plantación — truly beyond expectations! Everything was perfect — whatever you could think of, it was already there, ready and waiting. The food was amazing — every night offered something different and delicious, with great variety and quality. A huge shout-out to the hardworking and kind staff, always available and incredibly polite at every moment. Highly recommended — we’ll definitely be coming back! With love Family Kola 🇦🇱

Meli Lukowitsch

We had a wonderful time at this hotel. The staff were incredibly friendly and always helpful. The villa we stayed in was absolutely stunning. The buffet was exquisite, but above all, the dedication of the staff to ensuring our comfort made the experience truly special. We would like to extend our heartfelt thanks to Luz at the reception, as well as Massy, Toni, Riki, Cristina, Manuel, Alexandra, Moesis, John Kennedy, Juan, Laura, and Sara. Unfortunately, we couldn’t remember all the names, but our gratitude extends to everyone on their team. While all the staff were incredibly polite and professional, the individuals mentioned above truly stood out with their exceptional dedication and service. Just as the ocean holds precious pearls, their hotel’s greatest treasures are their incredible staff. Thank you for the unforgettable time—we will certainly be back!**

Maxim Busel

Amazing hotel! Very delicious food. Very good service! Special thank to Lily and Franceska for their activities (yoga and all others masterclasses) it makes life in hotel truly interesting and exciting! Personal thanks to Sarah - brilliant soul!

Cat Pro1

We had a fantastic stay at Baobab Suites! The room with a private pool was absolutely amazing – a perfect place to relax and unwind. The suite itself was spacious, modern, and had everything we needed for a comfortable stay. The staff were incredibly helpful and always friendly, making us feel welcome from the moment we arrived. Taxis arrived quickly whenever we needed them, which made getting around super convenient. Breakfast was a real highlight – plenty of delicious options to choose from, with something for everyone. The gym was also impressive – modern, well-equipped, and perfect for keeping up with our workouts. The location is up on a hill, but we enjoy walking, so it wasn’t an issue for us – in fact, it made for some great views! We’d love to go back soon. Highly recommend for anyone looking for a relaxing and high-quality stay!

Dan R

Beautiful hotel, staff friendly and location is good. We had 2 bedroom apartment with pool, very spacious throughout with nice seas views. We would definitely visit again.

Bea

My family and I were chilling by the pool when suddenly we heard people shouting and making noise outside the hotel so I went out to see what was it about and turns out it was a protest against the corporation of this hotel. They handed me the brochure that I’ve attached and it’s pretty self explanatory. We won’t stay here ever again because we don’t want to support such destructive and unfair project. It’s heartbreaking to see how greedy business owners are destroying this beautiful island because they care more about profit than preservation. I hope they ban this project and get a huge fine for the damage that they have done. Shame on you.

Marina McCullagh

Isolated at the top of a hill, at the top of Adeje, the location is dreadful. There is no minimart or even a lollipop to be bought anywhere near, and considering we were in a self catering apartment, the lack of groceries near by other than a 15min walk down a giant hill (which you have to walk back up with said groceries) is bizarre, especially where the food options are limited. The hotel is also designed without health & safety in mind, with multiple tripping hazards where ramps are immediately alongside steps & stepped walkways are concealed by sand pits. We were also without hot showers for 4 days before the problem was resolved. On the plus side, The Buffet breakfast is fab and the cleaning staff & Camilla in reception are exemplary at their job.

Anne Hurst

Another wonderful relaxing stay here at baobab suites! Stayed here 6 times in the last few years, can't wait for September when we return! Rooms are always great but we had the best one yet this time, having sun until at least 3pm on the lovely spacious balcony! We usually eat breakfast in the buffet, however we decided to try the b.b lounge! Absolutely amazing sunday through till Wednesday, chef really was most amazing, attention to detail on the bread and pastry board was incredible with carved apples and cucumber! Absolutely outstanding and one of the reasons we return time after time! Wasn't quite as good the last 3 days (different chef) but still good! Special thank you to Eva who served us all week and was most pleasant and efficient! Lovely to see marisol again too! Thank u team, see u all in September! Anne and ian hurst Room mm207

Anneke Wils - den Otter

We had such a great holiday! Together with our son 1,5 year and our mums, my partner and I stayed in the excellence room. We had a separate restaurant for breakfast which was nice and quiet (and coffee served) All the staff were so friendly and nice with our little boy. Thanks to all the ladies who made him smile every morning! The apartment and bedrooms were very spacious and clean. Our little boy enjoyed the playground, breakfast and swimming pool so much and the location is perfect for some afternoon walks and mornings on the beach. With a special thanks to Martin and Douglas, who helped every dinner with preparing something special for my mother in law who is limited in food choice because of several allergic. Thanks to them she good enjoy good food where normally it is very difficult where restaurants do buffet.

Magdalena Groblicka

I chose this hotel primarily for its kid-friendly amenities, and I must say it met expectations in that regard. There are several conveniences for children: a small club with a soft playground, an outdoor water park, sport pitch and a tiny playground crammed into a corner, featuring a few attractions mainly for little ones. The location is also great, with easy access to a public beach. However, the overall standard and quality of the hotel leave much to be desired. The rooms are decorated with little imagination and feel cramped, as if everything has been stuffed into small spaces. The food in the general restaurant was rather mediocre—typical mass catering with many deep-fried options and a lack of seasoning. On the plus side, the staff is friendly, especially those working with the kids, which is definitely a highlight. I would recommend this hotel to families with children, but be warned that it can feel a bit chaotic like a beehive. It might drive you a bit crazy if you’re looking for peace and quiet!

Amanda Docherty

Just got back from 10 days all inclusive. Arrived to being told our room was on sixth floor which was fine but lifts only go to floor 4 not good with 6 cases. Never changed our bedding in the 10 days (advertised to being changed every 3-4 days). The food was not good. Wanted omelette for breakfast had to pay extra (we were all inclusive) had to pay for ice creams too. We queried the food choices and was told chef would cook us some chicken. We we're served with 2 pieces of chicken for 6 of us and when we cut into it it was raw. I will say the hotel had some silly rules regarding the pool but we got over that. The hotel was in a good location and if I did go back to the area we would not go all inclusive as there are plenty of lovely restaurants around to eat at (we tried a few of them) and are reasonably priced

Lauren O’Shea

I stayed here around 2 weeks ago with my family for a week and I really enjoyed my experience. The staff were all so kind and friendly especially Nancy in the restaurant. The food selection was great, suitable for all types of eaters. Our room had a nice view of the sea and was spotless too. The kids club had loads of activities suitable for all age groups, even adults. The pool was taken care of well and we never had trouble getting sun-beds, no matter what time of the day it was. If you’re looking for a hotel in Adeje this is definitely the hotel to go to, it ticks all of the right boxes and is worth the price you pay.

Rhianna

Just arrived home from our first holiday at this hotel and I’m so happy we chose to stay here. The animation team are truly wonderful!! Felt absolutely no pressure to join in with any activities but were always given the option and they were so good with the children. Lisa, Daniel and David went out their way to build up a relationship with us over the week which made it feel like we were seeing friends every day. The mini club and disco were perfect for our daughter, a shame the dance floor isn’t bigger! We went with our 4 year old and 7 week old baby, it was never an issue to get water for our baby’s feeds, Alejandro at the pool bar made our lives very easy and nothing was too much trouble for him. The hotel is absolutely spotless, although our bedding wasn’t changed the entire week which would have been nice. Our room had the main bedroom with a travel cot set up and then the sofa bed for our 4 year old but had a fair size gap either side and at the back so decided to swap as we didn’t want her to get stuck down them! All in all we had the best time and hope to return next year.

Charlotte

Had an absolutely amazing holiday thanks to all the staff at Tivoli. All so friendly and cannot do enough to ensure you have a great stay. Rooms super comfortable and spacious with lovely balconies. Really peaceful and quiet. Breakfast exceeded expectations; plenty of savoury and sweet options for everyone. The pool area was perfect for relaxing with an abundance of sun beds and food/drinks served directly to your lounger. The food at Guilty was worth every penny. Special thanks to Joe at the poolside who ensures you are well looked after! Will definitely stay at Tivoli again if we return to Tenerife. Cannot recommend it enough.

sara arjomandi

We stayed for 4 days to celebrate my husband’s birthday, and everything was absolutely fantastic. The hotel staff went above and beyond to help me organize a special surprise, they decorated our room beautifully and even arranged for a bottle of wine. They also helped set up a lovely dinner at the beach restaurant with live music, which made the evening truly unforgettable. The hotel itself is new, very clean, and beautifully maintained. The grande buffet had a wide variety of delicious food. everything we tried was fresh and tasty. We also had dinner at the fish restaurant one night, and it was just as amazing. The staff there were so kind and welcoming, which made the experience even better. Thank you for making our stay so special. We’ll definitely be back!

Adam Pescod

We booked this hotel through Jet2 Indulgent Escapes and it’s safe to say we will be returning! Comfortably one of the best hotels we have stayed in. Everything is immaculate from the lobby to the bedrooms and beautiful gardens. Our room was a ‘partial sea view’ but we had a very clear view of the sea from our balcony. The room was spacious and spotlessly clean with a huge bed and amazing shower. Breakfast was a treat with so many fresh things to choose from every morning. The staff were kind enough to bring me a fresh avocado on two occasions. We had lunch at Guilty pool bar every day; the nachos were a highlight. The choice and quality of poolside drinks was also superb. Everything was faultless.

Tatiana Karamorina

Well, what to say - the only thing we could complain about was the hole in one of the pockets in the pool table. Amazing hotel in a quiet location away from the bustle of Costa Adeje, but still close to everything. The hotel is not adult-only, but there are very few kids. Also not many seniors. Rooms are great and have been renovated with expensive materials. Room service is very friendly, they bring you free water and chocolate and ask if you need anything twice a day. Prices in minibar are unreasonably high. Next I’ll try to provide some useful info which is hard to find on the hotel’s website. Hotel has a web app (see qr code in the photos). If you have half-board you can either visit buffet restaurant (Gusto) or dine at one of a la carte restaurants (Seen or Yakuza) with credit of 30€ per person. You also have an option to exchange dinner for lunch at Guilty restaurant ONCE per stay. If you do this exchange, you can’t order food to the pool. 30€ pp credit can be used towards paying for drinks. Half board doesn’t include drinks, yet prices for wine are quite reasonable and start from 20€ for a bottle. Gusto offers thematic buffet every day (see photos for sample menu). In general, dinner buffet was not impressive and was not worth the money paid in my opinion. Breakfast was great, with cava, omelette station, charcuterie, lots of fresh fruit, salmon, etc. Food at Seen, Guilty and Yakuza was delicious. Also there are lots of good restaurants in La Caleta. Hotel has 284 rooms, it is not a big resort. There are rooms overlooking left and right sides of the hotel (Riu and H10), not the best rooms. There are no rooms overlooking north (see photos for floor plan). If you select room with a garden view, you can still have an amazing view, if ask for a better room. We stated in room 346, it was overlooking lots of greenery, small pool and pond with koi fish, totally amazing. There are 3 pools in the hotel. Even though temperature was around 22 degrees, it was very warm and it was warm enough to swim (pools are heated, not sure if they were heated in June, but they were warm). There is a small jacuzzi zone in saltwater pool which is even warmer. Adult only pool is not very popular - there are always lots of sunbeds available. Access to adult only pool is allowed no matter what room you book. There is a zone with sunbeds that overlook the ocean. Hotel areas and pool don’t feel overcrowded, there was enough sunbeds available and there was plenty of seats at the cocktail bar at all times. There is little entertainment at the hotel - there was live music in the evening, but not even every day. If you have a late flight, you can book a slot to take a shower in the evening with reception. Taxi to the airport is 35€ and it is less than half an hour drive.

Daryl Harris

Beautiful hotel, even better than the pictures make it look. Staff were excellent, all very accommodating and made you feel important. Multiple great pool areas to choose from - we liked switching between the main pool which has some good chilled house music in the afternoon and then the quieter adult pool. Food was great from the breakfast selection , to the pool side restaurant (guilty) which has a fantastic selection (must try the vodka rigatoni!) and then exceptional dinner restaurants with Seen and Yakuza where the food was amazing . Location also great. Can take a lovely stroll along the beach front to other bars and restaurants. We really loved our stay and hope to be back!

Marina Petrik

Had an amazing week at Iberostar Selection Anthelia! The location couldn't be better, very central with beautiful views all around, and the food was simply outstanding, great cocktails too - especially the Margaritas! But what really made the stay unforgettable was the staff. Everyone we met was super friendly and attentive. Huge shout out to Marcel, Antonio and Felipe for being so welcoming and making our stay truly amazing! We will definitely be back!

T. G.

Wonderful Hotel with great location - my husband and I have had the best time. Wonderful Buffet, very friendly staff and great service. Fantastic location. Great starting point for day trips as well. Very nice that they had an activity agency to book rental cars with free parking spots at the hotel. Spa is right across of the hotel. The one thing to say is it would be nice to have an evening event not only for kids but for adults.

Richard Spencer

A Fantastic Stay at Anthelia – We’ll Be Back! We leave the hotel tomorrow after an unforgettable week at the Anthelia, and it truly exceeded all our expectations. The hotel’s location is absolutely perfect — close to everything you could want, yet peaceful enough to fully unwind. The food across the various on-site restaurants was consistently delicious, offering plenty of variety to keep every meal exciting. But what really made our stay stand out was the incredible staff. A special shout-out goes to Marcel at the pool bar — what a star! He was so attentive, always making sure guests were happy and their drinks topped up, creating such a warm and welcoming atmosphere by the pool. We genuinely can’t wait to return. This place has stolen our hearts!

Craig Marsh

Clean and tidy hotel. Good food and selection, table service is spot on. Catering for families and adults only, leaning i feel towards the adult only. Good choice of pools with plenty of loungers and fresh towels. Missing a few more slides etc for children. Good selection of beers and premium spirits included. Very grand, classy hotel if a tad dated. Rooms kept clean daily with fresh bath towels. Definitely recommended 👌

Clare Maio

We've had a fantastic 4 days here. Staff incredibly helpful and thoughtful. Rooms very clean and modern, and the housekeeping was great - little flowers and chocolates left on the beds, shoes and clothes tidied etc. A real highlight was the excellent pool bar service, particularly from Marcel who was fantastic. Breakfasts all great!

Leandra Llunji

If I could rate this place 100 stars, I would. It was our first vacation with a baby, and this place made it feel exactly like a vacation. Where do I begin? It’s clean and well maintained. Staff - the most helpful friendliest people I have met. Place- beautiful. Food - delicious. They provided everything I needed for the baby- bathtub, sterilizer, cot, food. They also gave us gifts in the end!! Amazing! 100% would recommend!

Gaetano Lanza

Gran Hotel Bahia del Duque Resort is a very nice hotel. The room we had was very nice, the bed was comfortable. In the room there was a coffee station with a nespresso machine, a safe, a minibar etc. I informed the receptionist that the day after we checked in was my partner birthday so we got a very nice surprise in the room . The breakfast was super, with a great selection of food and drinks. They have few swimming pools and restaurant to choose from. Most of the staff was friendly and polite. This is a great resort, however, if there was a better attention to the detail it would be even greater. The box with coffee and sugar was messy, not tidy up or cleaned from the previous guest. The day when we checked out we were very annoyed by the housekeeping: they come in the room while we were having breakfast (nothing wrong with that) they started to clear up the room, after the breakfast we went at the pool area and when we came back we noticed that they went in the room again... while in the room they try to come in again. it was not yet time to check out but the housekeeping tried hard to make us to go away, it was our check out day so they should just left us in peace since we did not overstay. (Visited January 2025)

Josh Eckart

Gran Hotel Bahia del Duque Resort was an amazing experience for my wife and I and our two young children. It was definitely a 5 star experience, and worth every penny. The grounds were immaculate, the staff was extremely friendly, the service was second to none, the rooms were very clean, the pools were beautiful and a huge success for entertaining our children, and the views from our room of the ocean and hotel grounds were gorgeous. The day we left we started planning our return trip and plan to stay at this resort every time we visit the island. It was a fantastic experience and we can’t wait to return.

William Blower

A lovely Canarian style resort hotel situated right by the beach in Adeje. 4 pools. 2 not heated 2 heated. Rooms were nice. The breakfast was great - Buffet style, tremendous choice. Breakfast Staff were great especially young Javier. We ate in the Italian restaurant. It got busy very quickly and staff seemed harassed and short staffed. We were sat by a doorway and kept getting brushed past when the staff were going past because there wasn’t much room there. The food was ok but nowhere near Michelin star quality.

Kurt Douthwaite

We stayed here for a week in a casa ducalas junior suite. The resort is very nice, the food is gorgeous, the service was exemplary, the staff were accommodating, friendly and professional. Idyllic setting with fabulous pools and gardens, lavishly appointed throughout with magnificent architecture. Thank you so much from Richard and kurt

Miles Bovensiepen

**Review for Royal Garden Villas, Tenerife** Our stay at the Royal Garden Villas in Tenerife was simply exceptional. From the moment we arrived, it was clear that this is a 5-star Grand Luxury establishment that truly lives up to its reputation. The attention to detail and high standards are evident in every aspect of the hotel. Fiona and her fabulous team went above and beyond to ensure our experience was nothing short of perfect. Their dedication to service and hospitality made us feel welcomed and valued throughout our entire stay. The seamless integration of the staff created a warm and inviting atmosphere, making it easy to relax and enjoy everything the hotel has to offer. The culinary experience was outstanding; the food was out of this world! Each meal was a delight, leaving us with no desire to eat anywhere else. The flavors, presentation, and quality were exceptional, making our dining experiences at the hotel a highlight of our trip. In summary, the Royal Garden Villas is undoubtedly the best place I've ever stayed. With its incredible service, exquisite dining, and luxurious accommodations, it is a true gem in Tenerife. I can't recommend it highly enough for anyone seeking a remarkable getaway! Miles Bovensiepen

Paul Collins

We stayed at the Royal Rover hotel but came to eat at Le Jardin restaurant at Royal Garden Villas being their sister hotel. I cannot speak highly enough of the food and service at Le Jardin. The food was exquisite. Every dish was beautifully presented with delicious sauces and really up to Michelin Star quality. The portion sizes were also perfect leaving me satiated but also looking forward to returning to sample some more of their delicious food. Bravo to the chef Patricia Gutierrez, she has done an amazing job and the staff match her food with their friendly but professional service. Thank you so much for a memorable meal and evening. Carolyn Collins

Ollie Andrews

Everything was exceptional, the food, service and villa were all fantastic. It's great that you can communicate with the hotel through WhatsApp, it made it really easy to book taxi's, dinner and loads of other stuff aswell. All of the staff were great, and went to a lot of effort to help everyone feel comfortable and looked after. I will definitely be coming back!

Frankie Padron

From the moment we stepped into the Royal Garden Villa, we knew we were in for something truly special. The attention to detail, both in the elegant decor and the warmth of the staff, was beyond exceptional. Every corner of the hotel exuded a sense of luxury and care, but what truly set this place apart was the incredible team who made us feel like family. Fiona, in particular, left a lasting impression. Her kindness and thoughtfulness went far beyond what we expected, and she truly made our stay unforgettable. I mentioned in passing that I’d love to bring home a scent from the hotel for my mother-in-law as a keepsake. To our surprise and delight, when we returned to our room, there was a bottle waiting for us, a thoughtful gesture that touched my heart deeply. The dining experience was equally remarkable, with every meal being a celebration of exquisite flavors and beautiful presentation. The restaurant is a true culinary gem, and each bite was a reminder of the quality and care the hotel pours into every detail. The spa was another highlight — a sanctuary of serenity and relaxation, offering an indulgent escape that left me feeling rejuvenated and pampered. From the stunning ambiance to the impeccable service, Royal Garden Villa offered a truly magical experience. It’s the kind of place that stays with you long after you leave, and we can’t wait to return. It was, without a doubt, an unforgettable stay that exceeded every expectation.

Susan Bland

We had an amazing stay in Villa Miami at RGV. The palatial surroundings were simply WOW with an East Asian vibe! From the villa balcony you have the lights of the southern resorts and the Adeje mountains - breath-taking. The attention to detail is remarkable from the mood lighting to stone fountains and various frogs throughout the grounds were delightful. The staff were extremely attentive and efficient and made the whole experience a memorable one. We look forward to returning in January.

Cezary Wojnarowski

Amazing!!! I'm here as I write this. I have had the pleasure of staying in many lovely family hotels all over the world, this is one of the best I've stayed in. Staff - Friendly and helpful Amenities - First Class Location - First Class Food - First Class Rooms - First Class Cleanliness - First Class Swimming Pools - First Class Samuel, Stella, Goncalo, Olga, Angela it's only a few of the names who deserve a word of appreciation because they do a great job!!! The whole kids club staff is lovely, helpful and great people. My son Oscar is really delighted. The kids entertainment is good and there's plenty to keep you and your family entertained for a week or 2. I would highly recommend it and we definitely come back 💯

Ellen C

GF Victoria Hotel made our very first trip abroad with our 7-month-old baby absolutely unforgettable. From the moment we arrived, the staff treated us with genuine care and attention. Every single day at 6 p.m., they delivered freshly prepared baby food to our room — just vegetables and chicken, exactly how we asked for it — always on time, always perfect. It made such a difference in helping us keep her routine while actually enjoying our holiday. The hotel facilities are stunning. Everything is spotless, beautifully maintained, and designed with comfort in mind. Our room was spacious and comfortable, and we felt completely at ease. A special thanks as well for helping me plan a birthday surprise for my husband — everything went smoothly and added such a personal touch to our stay. The food throughout the hotel was outstanding. The buffet offered an incredible variety, and the Amaina restaurant was equally impressive — delicious dishes, great service, and a relaxing atmosphere. We feel incredibly lucky to have chosen GF Victoria for our first international family holiday. Everything was so well organized and welcoming — we wouldn’t think twice about going back.

Emma

Absolute paradise. Staff are so lovely and welcoming. Such a clean and fresh hotel. Perfect entertainment for the kids and the pools.. Well, if I could give more than 5* I would!! Just the kids water park alone is perfect. You don't even need to leave the hotel!! Perfect view either side.. The mountain or the ocean. I honestly didn't want to leave this place!! :) oh and the buffet... Amazing and so much selection of fresh foods and drinks! Also there was always plenty of sun loungers spare in good spots too!!

Hannah Battersby

Animation baby club - Mica and team were fantastic with our children from age 6 months to 7 years. All our children loved baby club and mini/maxi club. The team made me feel very happy and comfortable leaving my 6 month old baby. She was very relaxed with Mica and the team. Happy children = happy family. We managed to get a good game of paddle and a sunbathe knowing our children were in very good hands! So thank you all

Maxi K

So many positives about this hotel I m nt sure I wil remember it all! Just spent 6 wonderful nights away with our two year old. I don’t know where to start.. Buffet breakfast spread and the attached kids play area from the kids dining area was so useful and nothing like I’ve ever seen before! Plastic cutlery was also very useful. Pool- the water park was amazing!!! One of the main reasons why I chose the hotel Baby club - my toddler really enjoyed popping into the kids clubs in his day. Lots of toys available and the car driving area at minus one was so much fun!! We didn’t try the activities for older kids but the teen room looked fantastic! Rooms- spacious and clean. Fresh towels constantly supplied and water. Excellent black out curtains. Very clean and quiet and balcony was huge. Loved the little slippers and bib for the kids with their own toiletries! Also didn’t realise there were two bathrooms so that was a nice surprise! Entertainments. Loved the enthusiasm of the staff at the mini disco!! I only got to see one show. My only criticism is the disco and entertainment are a bit late for kids but that’s a small issue Staff- every staff we met were so friendly, chatting to our toddler and understanding of the noise/ mess at meal times! Front of staff super helpful in arranging late check out taxis etc and managing our many bags. Spa- never got to try t which is a small regret. I wish they didn’t charge hotel guests for it though. Location- great location. Few minutes walk to bus stops to playa de las America’s and the free bus to siam park. Short walk t restaurants and the beaches! In summary a fantastic hotel for families. Soo much to offer for kids of all ages and adults too!! Thank you so much for a wonderful stay

Jakob Reeve

We stayed at this hotel for a week on the adults-only side and absolutely loved it. The hotel is of the highest standard, from the incredible breakfast — one of the best we’ve ever had anywhere — to the beautiful pool area and amazing rooms overlooking the sea and the small town. Every part of our stay exceeded our expectations, and we genuinely have no faults to mention. A special shout out to Olga, the yoga teacher, who we saw every morning at 8:30 by the pool — starting the day with her classes was a real highlight. She also kindly adapted the sessions for my pregnant wife, which made her feel very comfortable and happy. We also really enjoyed the massages and afternoons spent relaxing in the spa, as well as making use of the gym. This hotel truly has everything you could need, and all of the staff were so friendly and welcoming throughout our stay. We will definitely be returning in the future.

Tim Bartlett

Incredible hotel and staff. Will recommend to everyone. Rooms are well appointed and situated in a perfect location for walking around and a very impressive sunset. Staff was incredible and made our stay very special on our birthdays. The hotel food was delicious on every level, breakfast & small bites to Michelin star restaurants which will change your life! Wish we didn’t have to leave 🫩, thank you!

Mark Anstee

Excellent hotel in a beautiful location. The staff cannot do enough for you and really make your stay special. Special shout out for Phil who works in the ground floor pool area, he always looked after us and made sure we had everything we needed. I would only have one negative comment about the hotel and it would be that the ground floor pool and the flooring in the NAO restaurant really need some attention. There seems to be some covers missing from filters and quite a few rusty fixings around the pool. Other than these minor points I can highly recommend this hotel for a stay in Tenerife

Meike de Vries

Truly flawless hotel stay – would return without hesitation From the moment I arrived, this hotel exceeded all expectations. I was welcomed with champagne and macarons in my room—a lovely detail that set the tone. The room was spotless, quiet, and beautifully designed. I slept incredibly well—the bed was so comfortable. Despite some reviews mentioning traffic noise, I experienced complete calm. I could hear only the breeze and distant waves, which made the whole stay feel incredibly serene. The staff were exceptional: warm, professional, and always available. Housekeeping came twice a day, so everything stayed perfect—and you can easily get extra water or anything else. The gym was clean, well-equipped, and offered complimentary water and towels. I also booked a sports massage at the spa, which was absolutely top-tier. They asked all the right questions and delivered a professional, caring treatment. A special thank-you to the massage expert—Grace (I think?)—she was excellent. Breakfast was generous and of high quality. This was one of the most peaceful and well-managed hotel stays I’ve had in years. Great value, outstanding service—I would come back anytime.

L P

Absolutely stunning hotel with amazing customer service. Even left a happy birthday card with champagne and chocolates for my partner, without us even notifying them it was her birthday or asking them to do anything. First class, 5 stars.

Ali Casey

We had the most amazing family holiday here in June 2025. The hotel is incredible, every tiny detail. The staff from the kind friendly ladies who maintained our room. Their kindness to our children was so lovely. Justyna at the breakfast....the friendliest, most welcoming person we have ever met and all the staff who's smiles and attention to detail were fantastic. The breakfast is the best we have ever had. Every tiny thing about this hotel is 5 star! We couldn't recommend it enough!

Dominique Mottram

Had a perfect holiday celebrating mine and a few friend’s big birthdays. From the moment you get out of the taxi to the moment you check out, the staff go above and beyond. The rooms are bright, roomy, and tastefully furnished, and every amenity is first-rate. Mornings are a treat too—breakfast is superb, and Justyna, the breakfast host, greets you with a radiant smile and made sure we had everything we needed. Everything is so clean and looked after. All staff are so friendly and have a great sense of humour. We can’t wait to return! Thank you

Iris P

This is our family’s fourth visit to the hotel. We have always been very satisfied. The service is excellent from the moment you step out of the taxi upon arrival until you check out. The rooms are spacious and modern, and all facilities are exceptional. The breakfast is fantastic, and Justyna, the breakfast host, is wonderful and welcomes you every morning with a big smile and has everything perfectly under control. We’re already looking forward to our next stay.

Svetlana Pocajt

We often come to this hotel as a family because there are activities and amenities that appeal to each of us. For our youngest daughter, it’s the kids club—she practically never leaves it. My husband and I enjoy the sports activities available both inside and outside the hotel. Each of us finds something we really like. We’re always happy to see familiar staff members who are still working at the hotel. For example, Kristina is someone everyone remembers fondly, as she has been warmly welcoming guests at the breakfast restaurant for years. In short, this is a place where you can truly relax and "recharge your batteries" for everything that comes next. I wish them continued success in their great work. Every time we come—the hotel is full.

T. S.

This has been the third time we visited Royal Hideaway Corales Suites with our family. Every time it has been a great pleasure staying here. Location wise it is close to the airport (20 min drive) with lots of restaurants close by. Especially in La Caleta you can find plenty of different places to eat during the evening. Breakfast is a must at the hotel; superb quality of many different food choices and great coffee ;-). Hosted by Justyna who is very friendly and gives you a warm welcome every morning! Also, the rest of the staff at the restaurant is always there to ensure you have a great start of the day. Also, due to the distinction between the hotel for adults only (next to Royal Hideaway Corales Suites) you can comfortably enjoy your food with the family as it is a kids friendly setting. Pools are great, never too busy, but lots of seating around it. Fair prices for food when sitting at the pool (Starfish) with professional service. Rooms are spacious and well maintained, not feeling outdated at all. Every room has a large balcony where you can watch the sunset in the evening. Gym facilities are good and not too busy. Would highly recommend the hotel and we’ll definitely return for another holiday next year!

Mirit Baranes

This is a luxurious, high-class hotel for adults only. The hotel is quiet, there are sports activities in the mornings in the pool area. The atmosphere is quiet and relaxed. The rooms are large and spacious and equipped with everything you need! The breakfast is wonderful, pampering with an abundance of fresh, high-quality food. The service of the hotel staff is simply excellent and they helped us with every question and concern. There is a drop from the hotel to the beach and the promenade, which offers a variety of restaurants. Simply a perfect and beautiful hotel and we enjoyed every moment.

K F

I have stayed at this beautiful hotel before, but this was the first time on my own. I was a bit nervous about coming alone but I needn't have worried. Everyone really looked after me and made me feel very special. I couldn't possibly mention everyone who gave me such special attention - the list would be endless. I fell in love with Tiziana as everyone does. She is Wonder Woman! Despite her many managerial duties, she treats every guest as special and nothing is ever too much trouble. I also have to give my warmest thanks to Victoria, who went out of her way to accommodate my every wish with such kindness. After that everyone in the restaurants, house keeping, reception and poolside. On top of all that, the hotel is just stunning, set in a fabulous location with beautiful gardens. And NO Sunbed Wars. If you've stayed here before, then you know what I mean. If you've never stayed here, then Go! You will love it!

Rita Nogueira

This was our third time visiting Tenerife, but our first stay at Mirador - and it absolutely did not disappoint. From the moment we arrived, we were welcomed by an incredibly friendly and professional team. The food, views, and service were nothing short of exceptional, making it a truly unforgettable trip. Although we usually avoid hotel buffets and had initially chosen the breakfast only option, we quickly changed our minds after experiencing the quality of the cuisine. We ended up dining at Mirador every evening - it was that exceptional. A special mention to Carlos, who was not only wonderfully professional but also added a thoughtful touch by remembering our favorite wine each night. Huge thanks to Taziana for going above and beyond to make our stay extra special. Her warmth and attentiveness made our experience feel personal and unique - prestige service through and through. Taziana and Alexandre in particular, deserves a heartfelt thank you for helping my partner plan our engagement, which was the cherry on top of an already perfect stay. The hotel itself is stunning, with beautifully maintained pools overlooking the sea, a great central location just minutes from the beach, and fantastic evening entertainment. Every detail is thoughtfully considered, creating a luxurious and welcoming atmosphere. This hotel will always hold a special place in our hearts. Thank you again, and we can’t wait to return next year!

SueD

This is the perfect hotel, fabulous rooms, fantastic and friendly staff and views to take your breath away if you choose a sea view room. The bar makes great cocktails as well. I have stayed here three times and will be back again.

Scott Chambers

I daydream about this hotel. This hotel has a lot of older clientele, so if your looking for party's and some kind of shot that burns, your in the wrong place. My wife and I (30s) were very much in the correct place. No loud obnoxious music playing by the pool, no one playing music on some portable bluetooth speaker, it was so peaceful that in the hallways we felt we had to whisper. Absolute bliss. Your also pretty far from any hotel of that type as well. So none of the other hotels music would carry over, except for one day where some one was "singing" happy birthday on a loud speaker, I think from, a boat (Suggesting it was singing might be an offense to the art form in general). We had virtually no issues and only one issues that arose were promptly sorted by the amazing staff at this hotel. Exceptional staff. The staff here, from the MDs to the waiters, the pool people and the room cleaners, receptionists to bartenders, everyone is spectacularly friendly and polite. They are all willing to help, and their English is pretty flawless, but naturally being able to speak some Spanish can go a long way. We were welcomed with a choice of drinks we could have as we were shown around the hotel and eventually to our room. Architecturally beautiful, functional layout. This hotel looks huge. It doesn't feel it though, everything feels accessible and easy to reach. The main pool is also incredibly secluded, like the rest of this hotel people would have to climb on the walls to be able to see in. Even the entrance is secluded and guarded by a security person. It feels completely discontected from your surroundings. Despite this, you can visit either beaches, or plethora of shops just outside the keycard controlled exits located at each pole of the hotels main pool area, a spar shop is only a brisk walk up a hill incase you forgot some suncream. The design of the hotel is amazing, the entry was breathtaking. The neoclassicism meets moorish architectural twist creates the unique facade of this spectacular hotel. The entrance is light and airy and the hallways ooze with that spanish design that allows for flow of cool air. The brilliant juxtaposition of tiles, sandstone, wood and marble creates a calming effect that spills into the rooms. There is a secondary section that is hidden behind doors and gates that is operated by a key card as well, these are the star prestige sections. We didn't book this section this time round, and I must admit there does appear to be a lot of extras that you are provided with in those sections, thus it may very well be worth it. However the only reason we had any interest in booking it was because of the private lounge area. But the balconies are very sizeable in my opinion, and the one we had came with a rather large balcony and sunbed. So we were pretty much over the moon with what we had. Food, glorious food! We booked half board as, neither my wife or I, are big eaters. If you did get peckish you can order things from your sunbeds be it drinks or food. I can personally recommend the club sandwich or the chicken wings. If bar food isn't your type of thing there is a wide range of things you can request. Sitting by the pool doesnt fail to be an amazing experience either, from my understanding the star prestige sections has its own butler staff, but the staff do walk around the pool sections and you can order by pressing a button on your side table. They also walk around with free drinks occasionally or one day we got ice-cream as well. Eating on your sunbed or choice of shaded and unshaded seated areas adds an extra touch of laid back relaxation I so enjoy on holiday. The dinners and breakfasts are likewise incredible, with each night being a different theme. Dependent on how long you stay you can book either two of their restaurants that are included in your halfboard. We stayed for 8 days and we're able to book two, so by my maths I assume it's either 3 or 4 days stay = 1 restaurant booking. Although it's not particularly expensive, for the food you get to eat, if

Martyna Wałczyk

My husband and I visited Royal River twice, and it's been a wonderful experience each time. The staff is fantastic, they are very attentive and friendly. I was so happy to see Nancy as we arrived to our first breakfast during the second stay, as we have very fond memories about her - she's warm and kind, and greeted us like a good friend. Even though it's been three years (it goes to show that she left a lasting impression on us!) she remembered us as well. We have special requirements, and the wheelchair adapted villa is suitable for our needs. The hotel provides a hoist, which can be independently used to access the private pool. Some aspects of the villa wouldn't be suitable for all wheelchair users, e.g. the bed is quite tall, the mirrors are hanged high and the wheelchair can't fit under the washbasin. But for us it's relatively easy to work around, and the other amenities outweigh where the hotel is lacking. On our first visit the hotel provides pictures of the accessible villa, so it's worth asking for them to see for yourself.

Ádám Demeter

Pure Luxury and Tranquility – A Perfect Escape Royal River Luxury Hotel is a true gem in Tenerife. From the moment we arrived, we were surrounded by peace, privacy, and elegance. The villa was beautifully designed with a private pool and rooftop terrace — perfect for relaxing in total seclusion. The entire atmosphere is serene and romantic, ideal for couples looking for a quiet luxury escape. The adult-only policy adds to the calm, exclusive feel. Dining was exceptional, with standout gourmet experiences and impeccable service throughout our stay. Staff were warm, discreet, and genuinely caring — nothing felt forced, everything was effortless. Royal River isn’t just a 5-star hotel; it’s a sanctuary. We left completely refreshed and can’t wait to return

Fiona Brownfoot

This hotel is phenomenal - no other word for it!! The entire complex is so beautifully curated with stylish and calming interiors and everywhere is superbly maintained. The private pools that then connect to a 90m lap pool is a fabulous feature and allows for a great workout swim! The staff are amazing - so lovely and so quietly attentive. Endlessly obliging and just can’t do enough for you to ensure a perfect vacation. The food offering is also first class and varied, and the live music is a lovely extra at breakfastand dinner. If I could give it 10 stars, I would!!!!

Jonny Aston

The most incredible 5 days. We chose the royal river for our baby moon and could not have asked for a more perfect place to spend it. The villa itself was spacious and stunning, a private pool joining the river pool was a unique feature that gave you the sense you were swimming in the middle of a rainforest. The staff across all functions at the resort were incredible friendly and always on hand for any requests - adding to the feel of the resort. The food and facilities of the resort were 5*, we ate different meals each evening, all of which were of the highest quality. The pools are perfect, both in look and temperature and the resort is as clean as it is stunning, with rooms being cleaned twice a day! I would wholeheartedly recommend staying here and we are already looking forward to our next visit.

Peter Dempsey

An absolutely amazing hotel. When they say they are luxury, they are beyond luxury. 5 Stars isn’t enough. Should be 8. The rooms are fantastic. The private pool area in the villas is extremely private and the wider surroundings across the hotel are breathtaking. The staff are extremely friendly and attentive. Nothing is too much trouble. We will be returning again.

Fran Bodrell

A Truly Fantastic Stay! From the moment we arrived, this hotel exceeded all expectations. The service was truly exceptional, every member of staff went above and beyond to make us feel welcome, comfortable, and cared for throughout our stay. The food and drinks were absolutely top-notch. Every meal was an absolute delight, and we especially appreciated Vickie’s thoughtful recommendations at lunch—each dish she suggested was spot-on and incredibly delicious. Now, a very special shout-out to Jessica, the very best cocktail maker I’ve ever encountered! I’ve had my fair share of cocktails over the years, but hers were in a league of their own, beautifully crafted, balanced and every single one absolutely delicious. She is a true artist behind the bar! I highly recommend this hotel for anyone looking for a memorable and high-quality experience.

Graeme Bell

This is a wonderful hotel with good facilities and excellent staff. See below for greater detail. An excellent selling point is the adults only. The kids are restricted to the main hotel, so no inflatables clagging up the pool. Hooray! The pool area is pleasant with more than enough sunbeds for every one. A superbly clean area. One of the days there were guys in wet suits cleaning out the whirlpool pool. Highly recommended.

Lily Bodrell

Currently staying for a short break at the JOIA Salome. Wow! The trip is nothing short of amazing. The facilities are all gorgeous and the staff could not have done more. Jessica in particular has been outstanding. Her cocktails are just incredible, honestly the best I have even had. Such a hard worker, she never stops and yet still takes the time to meet your unique requests. She goes above and beyond to make your day with expert execution and flair, all done with a huge amount of warmth, kindness and humour. The food has been equally amazing with a huge Thankyou to Vicky for making personalised suggestions and amendments the made our stay even better. After spending 5 days being treated like royalty, We would love to return as soon as we can!

Alina

Beautiful place, well maintained, a minute's walk from the beach. If you're going without kids, fully recommend this quiet, relaxing experience. Staff were always prompt, attentive and friendly. The food was delicious - muy rica! We went for our babymoon and had a truly special time. Thank you to everyone at JOIA Salomé for their hospitality 🫶

Gemma Critchley (GemStGem)

From the moment we arrived at Joia Salome in Tenerife, we were swept into a world of effortless luxury and calm. Tucked along the coastline with breathtaking sea views, this hotel is an oasis of serenity—elegant, warm, and wonderfully welcoming. Our suite was exquisite: spacious, beautifully designed, and complete with a private balcony that opened to the sound of the waves and the soft golden light of the Atlantic. A special thank you to the team for the chilled bottle of champagne awaiting us in the room—it was the perfect start to our stay. The service throughout was faultless, and I have to give particular thanks to Daniel and Francesco, who went above and beyond to ensure every detail was perfect. They were genuine, attentive, and added a personal touch that made the experience all the more memorable. The spa is not to be missed. I spent an afternoon melting into their thermal circuit and indulging in a divine massage—it was pure bliss. The amenities are thoughtful and luxurious without being fussy, striking the perfect balance between comfort and sophistication. Hair dryer and straighteners in the room was a good touch. The food is great too, breakfast is a la carte. Towels are provided at the pool. They really have thought of everything! Joia Salome is a rare gem. I left feeling completely restored—and already planning my return.

King K9

I was going to give two stars however google categorises 2 stars as ok and one star as poor and our experience was definitely the latter. Accommodation is meant to be part of leading hotels of the world programme however as other reviewers have noted, it certainly isn't. I was asked to send my long card number and expiry date via email, I should have had alarm bells ringing here, as this does not seem secure. Arrived nobody was available to greet us. We did not know where to go. When receptionist did arrive, she had to deal with another guest complaining. Then she was able to check us in but wrote my credit card number down on a piece of paper giving me serious concerns over their privacy policy and GDPR. They wanted paying upfront for the stay rather than at checkout, now I know why. The villa boasted a private heated pool which was far too cold to use, again as other guests have mentioned. The large bath was another facility in the villa that was broken and not fixed until day 4 of our stay. There were insects in the villa, cleanliness, maintenance and health and safety issues. See pictures. Not in anyway covid compliant, all hand sanitizing stations in reception / bar area of Las villas empty, all soap and moisturisers in toilets empty or broken, with a rise in covid cases, this is unacceptable. The hotel itself also had numerous slip and trip hazards. We waited 15 minutes for a table for breakfast one morning and over an hour for breakfast to be served. We had to ring reception three times or more in a row in order to get someone to answer and even then they didn't. Rarely was there any one on the bar at Las Villas, if you wanted a drink or at reception. The manager kept saying things had been fixed when they hadn’t. The manager was rude. I asked to speak to the general manager after I was getting nowhere with him. I received an email stating she would meet me at 10am. Dear Mr I talked to Mrs. and she will meet you tomorrow at 10:00 at Las Villas . Thank you very much Kind regards I checked with reception the night before where they meant Las Villas was and they confirmed so at 10am I arrived for the meeting, to be told by Jorge it had been cancelled because I didn’t reply to the above email. Really? After 15 minutes of waiting around the GM eventually turned up and stated that she had been told the meeting was not taking place, by whom I have no idea because it certainly wasn't me. Apparently it was company policy not to compensate even when they had admitted fault and that the service was not up to their usual and facilities which had been paid for were broken. This made absolutely no sense in my opinion, how can you charge for something that is substandard or broken? Several times I tried to make a formal complaint and asked for the companies complaints procedure however this was ignored on every occasion. This place offers zero value for money and having to go through the ordeal of actually complaining in the first place whilst supposedly on holiday and then to be treated with such little respect at a 5 star establishment was shocking. I have never been treated this way in any other 5 star property and it certainly did not live up to the expectation and service that they claimed. Staff are trying their absolute best, there is simply not enough of them. Management are seriously at fault and need some serious training on what 5 star service actually is and attention to detail. If you are going to book make sure you book via a travel agent / online travel agent so you have some recourse via a 3rd party as booking directly with this hotel should be avoided at all costs as they cannot care less about their guests and just want money money money. We checked out and moved to Royal River Luxury Hotel and oh my god, the difference was incomparable. Do not stay at Las Villas Bahia Duque and be disappointed, stay here instead and you'll be utterly amazed.

Alex Heighes

What this place is; It’s great fun with friendly helpful staff that delivers terrific family oriented holiday fun, pools, shows, variety of food, access to public beach (all Spanish beaches are public). What this place isn’t; Exclusive luxury for discerning international travellers who want to know they’re at the pinnacle of exclusivity. If you’re after good quality services and amenities in a central location, managed by great people, you can’t go wrong here.

Samar S

We have stayed at the hotel before but this time at the Villas. Last time we stayed at Casas Ducales and it was exceptional. The villas are extraordinary in all aspects. The villa itself is utterly gorgeous. And the patio with bed and lounge chairs, and with your own private pool were extraordinary. We had a villa overlooking the Villas pool. We loved every aspect of it. The furnishings were beautiful and the bath, the biggest I have ever seen, was luxurious. All your needs are catered for, just ask, and they are met with kindness and friendliness. Very, very much a can do attitude pervades the atmosphere at Las Villas. They have a sheet and pillow menu. We opted for the silk sheets - exquisite. Breakfast is flexible - 3 options! The main hotel’s buffet, a la carte at the villas restaurant, or in your villa. We stuck to the latter two as the service and food was exceptional. The bedroom is heavenly, spacious and opening up to the patio and little garden of the villa. The mattress in the bedroom, on the patio bed and on the lounge chairs were the best I have ever slept / laid / sat on. It felt quite expensive at first during booking, but during our stay, we quickly came to realise that value for money was definitely there. Don’t hesitate!! Stay here.

Alex English, Reigate Luxury Travel

Love this place! We go back every year. Very luxurious with great service. The Michelin starred restaurant Nub is a highlight.

Emma G.

The BEST hotel. Staff are amazing and so friendly. It is spotlessly clean and everything is just so beautifully done. Worth every penny. We just love it and will always holiday here.

Rachel Lyons

I’d honestly go back to Tenerife just for this hotel. The Room was perfect with water provided everyday to us. The food at the food market was very nice with different variety everyday. The times were also perfect for both the dinner and the breakfasts. Drinks were fantastic staff constantly checking on us asking if we wanted to order some more. The reception staff were very kind. I lost my cardigan which one of the staff found and gave it back to me. Got to try the roast restaurant twice where I got to try both the steak and chicken which was both the best I’ve had. The hotel location was perfect since it was near to the beach. Got to hear waves from where my room was. Down the road was the bus stop for both the Siam park and Mall. The pool area was really nice. I’d recommend booking sun beds timely enough, there was good availability and when we were there. They had Zumba and volleyball during the day at the pool which was super fun and entertaining. The drinks were so lovely with a huge selection of cocktails. Wish I got the chance to try them all. Overall it was the best 10 nights and I’d love to return some day.

richard cawkill

We are just coming to the end of an amazing stay here. The hotel is beautiful, the food is varied and to a high standard. But the best part is the staff, they are the ones who have made this stay special. The housekeeping team work extremely hard keeping everything spotlessly clean. The bar staff and waiters are brilliant, especially Nelson working the tables with drinks with a smile and sense of humour. Angel is a great also. Eloy in the Platinum Infinity Pool Bar served tasty cocktails and made everyone feel special. Rocio in the restaurants deserves a particular mention, for her fantastic level of service. Alexander serves with a smile and a giggle and has a great passion for his job. It is definitely worth paying for the platinum level.

Michael Mcmillan

Firstly I would like to say how amazing this hotel is in general. I would highly recommend upgrading to platinum as the private platinum club restaurant for breakfast and evening meal is much better than the buffet market place restaurant. The market place buffet wasn’t bad at all though. The hotel was always kept spotless. All of the staff we encountered were brilliant. The hotel location is great, close to the beach and a lot of bars / restaurants however this has its downsides hence my lower star review. We paid for platinum however the room location was potentially the worst location in the hotel. Baffles me that they have there nice rooms located on the edge of the beach walkway with the bars and restaurants literally a few meters from the rooms. The room was very nice inside but we could not believe how noisy it was in the evening. Extremely loud music from the bar/restaurant opposite our room until 1am every night. I have attached a video for reference which was taken at 11:45pm one night. All in all we did enjoy this hotel however wouldn’t take the risk of coming back unless we could guarantee not being put in one of these rooms. Probably the higher up rooms wouldn’t be quite as noisy but the ground floor at the beach side was horrendous (room 1004 for reference).

B Adams

Hotel was spotless and staff were friendly but not enough of them and long waits for drinks, especially in the evening. All inclusive very repetitive but always well cooked. Fresh orange AM €5 a glass or diluting juice is option B. Really didn’t like the sun lounger set up, SO close together and you cannot move the umbrella so if person next to you puts umbrella up, you’re likely shaded too. Booking system is a bit annoying - opens at midnight for the next day so as an early bedder, you have no chance at booking good loungers in the morning for the following day. No music by pool and generally not much of an atmosphere. No balls allowed even although they had just played water polo 5 mins before! Personally, as a 25 year old girl, I’d recommend this hotel to older people (60+). Entertainment is average (singers were good but everything else a bit dated) and hotel is surrounded by pushy men trying to sell you fakes or ladies wanting to braid your hair. You cannot walk the street without being completely pestered. A few people to watch your back (and bag!) around too. We enjoyed our stay but wouldn’t return. If you’re looking to lie on a lounger for a week in silence - this is the hotel for you! Princess Inspire across the road looked fab. Thanks for a good stay Guayarmina - comfy, clean and very chilled.

Heather Hearn-Poole

Whilst a nice looking hotel with an extensive and impressive lobby, the customer service is non existent and facilities are made for fair weather. Very few smiles from any staff members and an overall feeling from them of ‘just getting it done’ rather than attentive service for a four star hotel. A good hotel if you’re looking for hotel entertainment but loud at night time until 11pm+, with some noise audible from the rooms above the bar. Whilst we stayed, our balcony flooded our room (see video) and on the first night as the rain wasn’t sustained, we called reception and the cleaning team (who were excellent throughout) mopped it all up and put towels in place. The next night, it was torrential rain and after two hours of this, the hotel called and sent up more towels which wasn’t enough this time. In essence, the balcony leant inwards which meant that the doors allowed water through them and into the room, rather than to soak away. Poor design and so my husband went down to ask for another room. No apology from the staff or concern as water was literally through the room and into the en-suite at this point, but after some discussion we were moved rooms to a sea view which was better and no leaks. The hotel is designed for pretty pictures and isn’t water tight for rain. From my pictures you can see that leaks were the case throughout the hotel. Three lifts were out of service for the duration of our stay, which was a pain for us but would have made it difficult to access for those in a wheelchair. Overall, an okay stay but not the service or friendliness I’ve usually had any other 4* hotels which felt like a bit of a disappointment. I wouldn’t recommend this hotel and would have preferred to stay in the nicer area of La Caleta.

Sabs B

For a 3-star apartment, it truly felt more like a 4-star experience. We absolutely loved the apartment we stayed in — it was clean, spacious, and tastefully decorated. The open layout made it feel very welcoming, and the quiet surroundings added to the relaxing atmosphere. The location was excellent too, just a 10-minute walk to the beach and nearby shops. Overall, a great stay that exceeded expectations.

wendy hayes

We had a private apartment which was lovely,good situation.very clean,we didn't use pool area sunbeds need updating.we also didn't use pool bar,one of the guys was quite rude to my friend,she only wanted to ask him something,he said he was too busy,an elderly chap asked if he could get a drink,bar was shut for private party,he was also treated the same.needless to say we didn't go there. .we would definitely book apt again tho.

John McCurrach

Didn't stay here but the Scotsman bar within the complex is worth a visit. We did a few times. Open to the public. The guys made you feel at home and welcome. The complex looks very clean and tidy. Get yourself down there

Ciaran McMahon

Great 2 weeks March / April quiet location 5 minutes to beach bars restaurants

Lisa Williams

We stayed in a 2 bed appartment 23nd April- 2nd May 24. The location of the actual resort is perfect! 5 min walk to all amenities and beach. Parking was avaliable out the front (if your lucky to catch a spot) Supermarket local as well as Taxi rank. The resort of Yucca park is immaculate and very well maintained! Daily maintenence seen and pool is ideal. Very clean, plenty of beds with a pool table and bar facilities. The Scotsman bar is very friendly, reasonable priced and feels private. Toilet facilities on site also. Our appartment was facing the main road (mostly quiet) with a beautiful sea view from the main balcony. Second smaller balcony faced the sunrise and mountains. Good size rooms with one bathroom, contained all you would need including hairdryer, iron, washing machine, airers and addtional towels. We felt the room was a little tired and has potential to be more comfy with just a little TLC. Bedding was tired and old throws and cushions on furniture took away a 'cozy' feel. With a little spending on soft furnishings I'd happily give the appaetmant another star. Overall, the resort felt safe, and externally pleasing to the eye. We would return as it was value for money and ideal location!