Carley Inglesant
This is a huge hotel on the edge of Costa Adeje, it’s within a 10 minute walk along the costal path to Del Duque.
The hotel is quite dated and in need of modernising.
The bed was extremely firm, a mattress topper was provided when requested, and the pillows were also very lumpy.
The walls are really thin in the rooms, so we did hear our neighbours TV every evening.
The hot water in the shower isn’t consistent, and so the temperature really fluctuates.
The buffet food was just ok, we opted for half board and were very grateful to swop our dinner for lunch, so we could eat out every evening in Del Duque or La Caleta.
The long queues for freshly cooked food at breakfast and lunch was not ideal and frustrating.
The staff and service were all fine, no issues.
The kids pool was good, the life guard was quite strict though!
The grounds were very well cared for, with all the plants looking well established and the view from all the pools over the rocky beach were brilliant!!
There is a good supermarket within a 2 minute walking distance, along with a couple of restaurants.
We paid £2,300 for 6 nights for 2 adults and 1 child for half board in the Feb half term via booking.com and it didn’t feel like great value for money, we wouldn’t book again at this price until the hotel has improved.
The taxi to and from the airport was within 20 minutes and we paid approximately €36 each way, don’t pre-book transfers as it’ll be much more expensive.
Irene McDonnell
Rooms are a little dated and suprised no kettle in room and the shower is over bath. Grounds beautiful, great location, restaurant can be busy but staff are v attentive. Pools are cold but infinity pool amazing. Rooftop bar nice atmosphere. Piano bar has wonderful nightly entertainment. Shows downstairs but i did not go. Animation team are great with kids and adults.
Mark Hirschel
Stayed here quite a few times now and always a great holiday and hotel. The location is amazing, and the grounds are beautiful and spacious. My wife is vegetarian so was a bit difficult options wise at the buffet, there was a small vegan section but would be great for some of the meat based options to be a veggie option as well. But staff and service has always been great. If I was to ask one thing, it would be to change the beachfront entrance hotel sign to something more modern as it’s looking very rusty and tired and does not give off a 4* feel. Not too bad if that’s the only negative thing I can say. Looking forward to being back soon. Oh and my son says your foyer is the nicest one he’s ever seen. 👍👍
Anais Hendy
Overall had a lovely experienced. The rooms were very big and lovely. Cleaners always came in everyday to clean the room, gave you clean towels and everything. The only thing I would knock is the bathroom is slightly outdated and the hairdryer wasn’t the best but worked. The service was great, everyone was friendly and always on top of cleaning and clearing plates. Even the cleaners were very friendly as well as reception! Big variety for food, and I went with a fussy eater and they always had something to enjoy. Food wasn’t hot but it was buffet so I understand things can’t be perfect. The location was perfect, not too busy and a 20 min walk to a shopping centre. A supermarket is right outside the lobby which is great. The lobby is huge and usually has some sort of singer or someone playing an instrument in the evening.
This is the 2nd time coming to this hotel and if I were to be picky, somethings we’d knock is there’s always been building work going on and is quite loud (Starts after 7am). We understand though that it needs to be done as they are busy all year round (we come in January) but no warning was given. Also you had to pay 2 euros for a day a kettle.
Other than that, we enjoyed our time here!
David Hancock
Overall we'd recommend this hotel. It's in a quiet area with several good restaurants and a supermarket close by. The hotel has a clean, spacious feel with a large garden, excellent pools and plenty of sun beds. We were on a B&B package and enjoyed a hearty breakfast each morning. We were pleasantly surprised with the drink prices in the hotel and the food and drink prices in the local restaurants. The local beach is stoney but the lovely sandy Duque beach is only a short walk. A word of warning - don't book a standard room. They all face a building site and are close to the service entrance/road. The hotel made it easy for us to upgrade our room after one night to a sea view (well worth the money).