Laguna Park II Apartments

lynn

cheap but not so cheerful.. I was pleasantly surprised when i arrived and seen the hotel grounds as i wasn’t expecting luxury in a 2 star hotel. The grounds were lovely with a big pool and amazing view! . However when we got to the room things changed… I expected a 2 star hotel to be old and run down .. but not DIRTY! the bathroom was coated in dust, spider webs were visible in every corner , the shower barley worked and when i opened the wardrobe to put my clothes away cockroaches ran at me!. safe to say that wardrobe was firmly closed the entire stay. We also found an old flip flop covered in dust under the coffee table 🫠🫠 surely it’s not that hard to keep a room clean? . If you’re just looking for somewhere cheap to lay your head then this hotel would be fine! as we did only pay £54 a night which is a great deal for a cheap few nights away! but for me the lack of cleanliness in the room was so disappointing and there really is zero excuse for it no matter how much you have paid . I definitely would not return .

TJ Minnock

The hotel is about as 3 star as it gets. Nothing too fancy, but nowhere near as bad as some of the reviews make it out to be. Rooms are nice and practical but don't have air conditioning which makes them very hot. Balconies and views are nice. Food wasn't the best and a couple of staff were a little bit rude. It''s also a lot of hill walking to get back from the town which isn't ideal in the heat. Overall, if you're looking for a budget holiday destination, it's a great choice. There's certainly more luxurious locations in the area, but I enjoyed it. Pool was great.

Kate Wilkins

After reading some reviews of this hotel before coming here I was very nervous and it put me off, however after arriving I was put at ease as we had no major problems whatsoever. You get what you pay for, it’s basic and has everything you need in the rooms, we were lucky to have a balcony and the view was amazing especially the sunsets in the evening. The rooms were clean, cleaners came every two days to clean our room gave us fresh towels, bedding and cleaned the floors. The staff were very friendly throughout the hotel, reception were helpful at calling taxis for us. The food is basic, but we only went half board so ended up eating out most the time. The location is very convenient as it’s close to lots of nearby attractions and has a shop right next door. The hotel is on a big hill which was probably the biggest negative it can be hard to walk back up the steep hill in the heat but there are scooters available if anyone would prefer that.

Przemek

Our recent stay at this hotel in Tenerife was disappointing and fell short of our expectations. The receptionist at the front desk was unprofessional and dismissive. When I reported an issue with opening the veranda door, she had a very bad attitude and even laughed at my concern. Although she assured me the problem would be resolved the next day, it was not addressed at all. The restaurant staff were also unpleasant. We felt unwelcome, as they seemed eager for us to finish quickly, and every time we went for extra portions, our table was cleared, including our drinks. The food was not so good!! The was a smell of oil in the restaurant. Tea & coffee only at breakfast!!! There was also misinformation about cleaning. We were told the room would be cleaned every second day, but this was not the case. However, we want to express our gratitude to the cleaning staff, who worked very hard and did an excellent job of providing us with a clean and comfortable room (except the bra under the mattress). Unfortunately, these issues have left us with a negative impression of the hotel and affected our overall experience in Tenerife. We cannot recommend this hotel to others.The receptionist at the front desk was unprofessional and dismissive. When I reported an issue with the veranda door, she laughed and showed no urgency to help, saying it would only be resolved the next morning

Robert Gerrard

Brilliant for a lad/girl holiday/stag/hen do if you want some where cheap to sleep off the alcohol. Food hall is poor, all inclusive is not worth a single penny and there’s still a lot not included and only runs from 10:30am - 10:30pm. Room cleanliness was also poor and even though the cleaning schedule is every other day they only make the beds and bring new towels (I wouldn’t say fresh as they had a musky smell to them) but if you don’t mind walking the location is perfectly fine. 10 mins from the resort you have a quiet strip just the other side of the motorway bridge with some great food/drinks and a outdoor shopping centre with cafes, and a 15 minute walk down to the sea front which is abit more rowdy but to be expected in Tenerife. In summary, if you just want a roof over your head for a week so you can go out drinking or exploring all day/night, it’s fine. If you want to stay in the resort for the hole holiday I’d probably do some more looking and see if there’s anywhere else in your budget