Laguna Park II Apartments

lynn

cheap but not so cheerful.. I was pleasantly surprised when i arrived and seen the hotel grounds as i wasn’t expecting luxury in a 2 star hotel. The grounds were lovely with a big pool and amazing view! . However when we got to the room things changed… I expected a 2 star hotel to be old and run down .. but not DIRTY! the bathroom was coated in dust, spider webs were visible in every corner , the shower barley worked and when i opened the wardrobe to put my clothes away cockroaches ran at me!. safe to say that wardrobe was firmly closed the entire stay. We also found an old flip flop covered in dust under the coffee table 🫠🫠 surely it’s not that hard to keep a room clean? . If you’re just looking for somewhere cheap to lay your head then this hotel would be fine! as we did only pay £54 a night which is a great deal for a cheap few nights away! but for me the lack of cleanliness in the room was so disappointing and there really is zero excuse for it no matter how much you have paid . I definitely would not return .

TJ Minnock

The hotel is about as 3 star as it gets. Nothing too fancy, but nowhere near as bad as some of the reviews make it out to be. Rooms are nice and practical but don't have air conditioning which makes them very hot. Balconies and views are nice. Food wasn't the best and a couple of staff were a little bit rude. It''s also a lot of hill walking to get back from the town which isn't ideal in the heat. Overall, if you're looking for a budget holiday destination, it's a great choice. There's certainly more luxurious locations in the area, but I enjoyed it. Pool was great.

Kate Wilkins

After reading some reviews of this hotel before coming here I was very nervous and it put me off, however after arriving I was put at ease as we had no major problems whatsoever. You get what you pay for, it’s basic and has everything you need in the rooms, we were lucky to have a balcony and the view was amazing especially the sunsets in the evening. The rooms were clean, cleaners came every two days to clean our room gave us fresh towels, bedding and cleaned the floors. The staff were very friendly throughout the hotel, reception were helpful at calling taxis for us. The food is basic, but we only went half board so ended up eating out most the time. The location is very convenient as it’s close to lots of nearby attractions and has a shop right next door. The hotel is on a big hill which was probably the biggest negative it can be hard to walk back up the steep hill in the heat but there are scooters available if anyone would prefer that.

Przemek

Our recent stay at this hotel in Tenerife was disappointing and fell short of our expectations. The receptionist at the front desk was unprofessional and dismissive. When I reported an issue with opening the veranda door, she had a very bad attitude and even laughed at my concern. Although she assured me the problem would be resolved the next day, it was not addressed at all. The restaurant staff were also unpleasant. We felt unwelcome, as they seemed eager for us to finish quickly, and every time we went for extra portions, our table was cleared, including our drinks. The food was not so good!! The was a smell of oil in the restaurant. Tea & coffee only at breakfast!!! There was also misinformation about cleaning. We were told the room would be cleaned every second day, but this was not the case. However, we want to express our gratitude to the cleaning staff, who worked very hard and did an excellent job of providing us with a clean and comfortable room (except the bra under the mattress). Unfortunately, these issues have left us with a negative impression of the hotel and affected our overall experience in Tenerife. We cannot recommend this hotel to others.The receptionist at the front desk was unprofessional and dismissive. When I reported an issue with the veranda door, she laughed and showed no urgency to help, saying it would only be resolved the next morning

Christopher White

From an 11 year olds point of view, all these reviews are a bit misleading the cockroaches are very few we only saw 2 and we stayed here for a week . For the room, no air conditioning I was annoyed at because it gets pretty warm in late September. The location is quite annoying when you are going out every night for food and activities because of the steep hill and can be hard work in this type of heat. Reception didn’t seem happy when we wanted more towels and told us to talk to house keeping where we eventually got some from the following day. The pool was huge with some salty water but not too strong, the floor of the pool was slippy and food was decent in the grounds. Overall, the apartments are decent at best but could do with air conditioning to ensure a better sleep