Bahia Del Duque

Gaetano Lanza

Gran Hotel Bahia del Duque Resort is a very nice hotel. The room we had was very nice, the bed was comfortable. In the room there was a coffee station with a nespresso machine, a safe, a minibar etc. I informed the receptionist that the day after we checked in was my partner birthday so we got a very nice surprise in the room . The breakfast was super, with a great selection of food and drinks. They have few swimming pools and restaurant to choose from. Most of the staff was friendly and polite. This is a great resort, however, if there was a better attention to the detail it would be even greater. The box with coffee and sugar was messy, not tidy up or cleaned from the previous guest. The day when we checked out we were very annoyed by the housekeeping: they come in the room while we were having breakfast (nothing wrong with that) they started to clear up the room, after the breakfast we went at the pool area and when we came back we noticed that they went in the room again... while in the room they try to come in again. it was not yet time to check out but the housekeeping tried hard to make us to go away, it was our check out day so they should just left us in peace since we did not overstay. (Visited January 2025)

Josh Eckart

Gran Hotel Bahia del Duque Resort was an amazing experience for my wife and I and our two young children. It was definitely a 5 star experience, and worth every penny. The grounds were immaculate, the staff was extremely friendly, the service was second to none, the rooms were very clean, the pools were beautiful and a huge success for entertaining our children, and the views from our room of the ocean and hotel grounds were gorgeous. The day we left we started planning our return trip and plan to stay at this resort every time we visit the island. It was a fantastic experience and we can’t wait to return.

William Richards

We just got back from a week at the Bahia del Duque with a 2 and a 4 year old, and it was great. We were a little skeptical heading into week and delighted to say the hotel was fantastic. Staff were amazing, I wish I could remember more names to complement, but everyone was really friendly and helpful. The rooms are slightly dated compared to more modern design-led hotels, but they're comfortable, spotlessly clean, and still very nice. We were in a junior suite so all four of us could fit in one room and it was great - spacious, comfy, and a lovely balcony which was really handy with the kids. Pools were awesome, and the public beach below the hotel was really nice and the access from the hotel really convenient and easy. Good sand for building sandcastles, nice entry to the sea for paddling with little ones when the waves weren't too rough, pleasant level of busy - felt lively without being overcrowded. We would definitely come back for a similar holiday of relaxed pool and beach with little ones, but the hotel also looked very nice for a more adult break, with great pools and bars with lovely views. We had two concerns before the holiday based on reading other reviews, which both turned out to be total nonsense. (1) that even the heated pools might be cold, but that turned out to be nonsense. The heated pools were perfect temperature, and even the unheated pools were pleasant. The pools were lovely and a big selling point of the hotel in my view. (2) restaurants. Some reviews said the food was overpriced and inconsistent. I'd say the overall standard was very good, and maybe you can get better value for money outside the hotel but it wasn't silly prices in the hotel - certainly very reasonable compared to the UK still. We had great meals at the Brasserie, Beach Club (twice!) and Alisio's. We then had a second meal at Alisio's which was mediocre. Would say the Trattoria was totally fine - strong pizzas but relatively bland other dishes. Sua (basque food) was absolutely delicious, but our service was a bit shoddy. Overall I was very satisfied by the quality of food (including the more informal lunch meals at pool restaurants), and while we had disappointing service at 2 dinners, I think to have slightly disappointing service at 2 out of 20 or so meals we ate in the hotel is pretty good going. And to be clear the poor service was a result of staff being run off their feet rather than not being good/pleasant staff.

William Blower

A lovely Canarian style resort hotel situated right by the beach in Adeje. 4 pools. 2 not heated 2 heated. Rooms were nice. The breakfast was great - Buffet style, tremendous choice. Breakfast Staff were great especially young Javier. We ate in the Italian restaurant. It got busy very quickly and staff seemed harassed and short staffed. We were sat by a doorway and kept getting brushed past when the staff were going past because there wasn’t much room there. The food was ok but nowhere near Michelin star quality.

david went

First time in Tenerife -had heard great things about Bahia del duque hotel -just what we like- campus with variety of restaurants /bars /pools so we didn't need to stray outside for our week's stay -did it deliver ? Yes and sort of ''no''!Rooms were good nice sea view but we were on floor 6 -on floor below same view but much longer time in sun so recommend floor 5 !Staff were uniformly pleasant and professional . Food -breakfast outstanding in single very large venue with a number of stations offering a sometimes bewildering variety of food /drinks etc including an excellent eggs/ommelette /pancakes /waffles to order section .Freshly squeezed orange juice available on stands or from squeezing machine !Coffee is best accessed by using nespresso machines for guests to make their own -better than ordering from ser as could be cooler and made in automated machines .Plenty of seating in side and as much again on huge terrace -great in sunshine but one morning it poured rain -queues out the door so staff had to open 'emergency ''space in anothe venue - Brasserie -worked ok but far less choice available -presumably rare occurrence ? There are good number of restaurants on site including Italian /French /Japanese /Spanish La Trattoria is Italian -food for starters ok but grilled prawns -including a split langoustine were completely let down by a failure to devein the prawns -cooking 101?When brought to severs attention suggesting politely chef might be told I got a shrug -above my pay grade ?Disappointing as we are Italian food fans Hacienda -ate twice -first time was ok except that grilled squid was very poor -larger tentacles could not be cut even with steak knife 1However server apologised after conveying issue to chef .So we gave this another try and among other dishes we had 2 plates of very good pasta ! Sua was ok -good croquettes but chicken -described as slow cooked -sous vide?-was indeed very tender but sort of swimming in oil Alisios started well -beautifully cooked /presented scallops for me but disintegrated into farce with main course -chicken -carved with ceremony at table was inedible -cremated as was obvious from dark brown colour of skin while pork secretos were dry and also overcooked -this dish was replaced by ''salad 'very unappetitising -large lump of Quinoa and other miscellaneous vegetables not what was expected -ie leaves /lettuce /other leaves etc nicely dressed .However the 2nd go at the chcken produced the same result of cremated chicken -replaced and finally acceptable except skin very soft !Main course taken off bill !!Perhaps too ambitious and certainly oversold itself in blurb . The Villas -ate twice both excellent -great staff good choice well cooked and presented in very good atmosphere -lots of kids -treated like adults and good live music -piano and saxophone -redemption for dining experience ! Also good lunch places -Brasserie and Burger Agul -outstanding staff good food and wine choices Wine Bar great choice of wines by glass 7-9 euros and good place to people watch .Overall all venues had well priced wine lists -lots of canarian wines and of course spanish . Number of pools -some adults only -all well maintained Overall disappointed -dinner is important part of day for us and to have 3 poor experiences out of 7 is too high a fail rate !Weather made it goodish holiday but we will not be going back -wrote to general manager got response apologising -but perhaps they need more central monitoring of large number of venues on site to ensure consistently high standards