Gaetano Lanza
Gran Hotel Bahia del Duque Resort is a very nice hotel.
The room we had was very nice, the bed was comfortable.
In the room there was a coffee station with a nespresso machine, a safe, a minibar etc.
I informed the receptionist that the day after we checked in was my partner birthday so we got a very nice surprise in the room .
The breakfast was super, with a great selection of food and drinks.
They have few swimming pools and restaurant to choose from.
Most of the staff was friendly and polite.
This is a great resort, however, if there was a better attention to the detail it would be even greater.
The box with coffee and sugar was messy, not tidy up or cleaned from the previous guest.
The day when we checked out we were very annoyed by the housekeeping: they come in the room while we were having breakfast (nothing wrong with that) they started to clear up the room, after the breakfast we went at the pool area and when we came back we noticed that they went in the room again... while in the room they try to come in again. it was not yet time to check out but the housekeeping tried hard to make us to go away, it was our check out day so they should just left us in peace since we did not overstay.
(Visited January 2025)
Josh Eckart
Gran Hotel Bahia del Duque Resort was an amazing experience for my wife and I and our two young children. It was definitely a 5 star experience, and worth every penny. The grounds were immaculate, the staff was extremely friendly, the service was second to none, the rooms were very clean, the pools were beautiful and a huge success for entertaining our children, and the views from our room of the ocean and hotel grounds were gorgeous. The day we left we started planning our return trip and plan to stay at this resort every time we visit the island. It was a fantastic experience and we can’t wait to return.
William Richards
We just got back from a week at the Bahia del Duque with a 2 and a 4 year old, and it was great. We were a little skeptical heading into week and delighted to say the hotel was fantastic.
Staff were amazing, I wish I could remember more names to complement, but everyone was really friendly and helpful. The rooms are slightly dated compared to more modern design-led hotels, but they're comfortable, spotlessly clean, and still very nice. We were in a junior suite so all four of us could fit in one room and it was great - spacious, comfy, and a lovely balcony which was really handy with the kids.
Pools were awesome, and the public beach below the hotel was really nice and the access from the hotel really convenient and easy. Good sand for building sandcastles, nice entry to the sea for paddling with little ones when the waves weren't too rough, pleasant level of busy - felt lively without being overcrowded.
We would definitely come back for a similar holiday of relaxed pool and beach with little ones, but the hotel also looked very nice for a more adult break, with great pools and bars with lovely views.
We had two concerns before the holiday based on reading other reviews, which both turned out to be total nonsense.
(1) that even the heated pools might be cold, but that turned out to be nonsense. The heated pools were perfect temperature, and even the unheated pools were pleasant. The pools were lovely and a big selling point of the hotel in my view.
(2) restaurants. Some reviews said the food was overpriced and inconsistent. I'd say the overall standard was very good, and maybe you can get better value for money outside the hotel but it wasn't silly prices in the hotel - certainly very reasonable compared to the UK still. We had great meals at the Brasserie, Beach Club (twice!) and Alisio's. We then had a second meal at Alisio's which was mediocre. Would say the Trattoria was totally fine - strong pizzas but relatively bland other dishes. Sua (basque food) was absolutely delicious, but our service was a bit shoddy. Overall I was very satisfied by the quality of food (including the more informal lunch meals at pool restaurants), and while we had disappointing service at 2 dinners, I think to have slightly disappointing service at 2 out of 20 or so meals we ate in the hotel is pretty good going. And to be clear the poor service was a result of staff being run off their feet rather than not being good/pleasant staff.
William Blower
A lovely Canarian style resort hotel situated right by the beach in Adeje. 4 pools. 2 not heated 2 heated. Rooms were nice. The breakfast was great - Buffet style, tremendous choice. Breakfast Staff were great especially young Javier. We ate in the Italian restaurant. It got busy very quickly and staff seemed harassed and short staffed. We were sat by a doorway and kept getting brushed past when the staff were going past because there wasn’t much room there. The food was ok but nowhere near Michelin star quality.
Viktor Grek
Overpriced and Outdated with Rude Service
I recently stayed at this hotel, expecting a luxurious experience given the extremely high prices. Unfortunately, it was a major disappointment.
First, the hotel’s equipment and facilities are incredibly outdated. The furniture looks like it hasn’t been replaced in decades.
The worst part, however, was the service. The receptionist, Irene, was particularly rude and unhelpful, treating guests as if they were a burden rather than valued customers. Instead of making the stay pleasant, she made it frustrating.
For the price this hotel charges, you can find far better options with modern amenities and professional staff.
My Booking
