Benjamin Koehn
Absolutely splendid hotel with an incredible ambience and very cheerful and delightful staff. You really feel like the staff cares about you. That you‘re not just another guest. Everyone, from the bartender to the receptionist, everyone‘s kind and welcoming. The breakfast was one of the best- if not the best- I‘ve ever seen over all of my hotel-stays around the globe.
The ambience is pretty stunning. The rooms are very spacious, the pool area is very clean yet still very comfy. The interior design has just the right taste to it. It‘s not incredibly modern, yet still very luxurious and comfy.
Darren Ellis
We stayed here for 8 nights in December. It was like the hotel gave us a warm embrace from the moment we arrived and did not let go for the entire duration of our visit. The staff are all uniformly friendly and excellent. The ambience is terrific. We loved the pool area which is beautiful and tranquil. The spa was fantastic as were our treatments. The terrace where the food is served is like being in your own private piece of paradise. We will certainly be returning.
Alexandre C. de Corcelles
Hotel staff is pleasant (same can be said of service experience throughout the Canaries) happily assisting and smiling. Breakfast food was varied and cooked seasonly. Swimming pool area can prove rather busy at times while the pools themselves are big and with different temperatures. Room 304 was located on the top floor with a nice view and private balcony. Furniture is quite dated and some refurbishment should be envisaged. Also, room and floor partitions can prove quite thin and sleeping isn't optimal. Wellness and gym areas are professionally managed. Overall, a rather nice experience even though the 5-star rating is not deserved or Spanish standards are lower than those of some other European countries.
Marc Springer
Overall we enjoyed our stay here. The hotel is well decorated and on the more luxurious end. The rooms are spacious and reasonably modern but a little tired and could use some refreshments and repairs. The air con could also use a little more power, it's just good enough to stay comfortable but not especially cool. The buffet for breakfast and dinner is great and has a great selection of high quality food and it changes every day which is great. One day we had sushi, another canaries style food it was great. The service is also friendly and high quality. The hotel is also very kid friendly which is nice. If I could I would score 4.5* mainly due to the somewhat run down rooms. Since I can't, I scored 5* as it's closer to 5 than 4.
James Bennett
An absolutely beautiful, well run hotel. The overall design, decor and relaxed ambience make this place truly special. Staff are fantastic and do everything they can do make your stay a great experience (Gabriella the concierge even giving me a lift to the ATM, to save me the walk - when I was in a rush to get cash).
Breakfast&dinner buffet are both of a high standard, and the nightly themes help to change it up a bit.
Pool area is one of the best I've experienced, no stress around getting sun beds, most people are respectful of the hotels policy, which means beds are always available. Plus it's just beautiful.
Rooms are great, most have superb views (sea/mountain) which ever side you are on. They are cleaned regularly to a great standard. Good a/c.
My Booking
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