a mcm
When I arrived back home to Glasgow I didn’t hesitate with sending my gratitude to the staff ,if something is bad we are not slow at complaining so when it good I think we should let the know. Here’s what I wrote:
Dear So Sun Beach Team,
We wanted to extend our deepest gratitude to all of you for making our recent eleven-night stay at your hotel in Tenerife such a fantastic experience.
Over the years, this was our fifth time staying with you and each visit reminds us why we always make your hotel our first choice. From the moment we arrived to the day we left, we were truly impressed by the level of care and attention to detail from all of your staff.
The restaurant and buffet were absolutely exceptional - a five star dining experience every day! A special thank you to Raúl, who ran the restaurant with such warmth and professionalism, ensuring we always had a great time. We also want to give a special thanks to Ulises, one of their talented chefs, whose dishes we thoroughly enjoyed during our stay. Many thanks to Sebastian at the front desk for his kind assistance and for making sure our check-in and stay went smoothly.
Their team made our vacation unforgettable and we can't wait to return in the future. Please pass on our gratitude to everyone involved; We will always remember the wonderful hospitality we received.
Kind regards,
Archie & Tracey
flat D6-7
September 25 to October 5
Jill turner
Very central to everything one of the best locations to stay. Rooms nicely decorated and very clean. Breakfast is delicious a very good choice and isn’t too busy.
Cons
Basement rooms A level rooms lack light and have fencing up definitely worth an upgrade before you travel and ask for higher floor c, d or e
One of the check in guys was fabulous and a couple of the restaurant and bar staff and cleaners lovely however one of the check in ladies was so rude and unhelpful.
Would definitely revisit but only with a room upgrade
Building work going on in daytime but doesn’t start to later and finishes early enough. Making all the rooms stylish and more comfortable
Alexander Stuart
Great location. Great views. Upgraded to half board, wish I hadn't as the choice and quality of the food was poor, and drinks weren't included with your evening meal. Not even water, which we had to pay for. Breakfast was fine with the usual mix of bacon, eggs, sausages, meats, cheeses, etc. Plenty tea, coffee, and fruit juices. The pool area is nice with plenty of sun loungers and parasols, and you don't have to worry about getting your towels down early as there's always sunbeds available.
CARL “Carl HOTD Tattoo Studio”
Stayed here for a week, great rooms, great pool area, never hard to get a sunbed!
Stayed half board, food was good, breakfast has plenty of choice for all, and evening meal rotates some very nice options too.
Staff are all friendly, drinks are competitively priced too 👍🏻
Great location for all The well known and rated bars and restaurants if you fancy a little something different!
On the beach virtually.
Ian Wood
Excellent location for everything bars restaurants shops beach etc.
Room we had was quite large for a studio decent amenities in the room.
The poolside is nice and plenty of sunbeds on the terraces which is very large if you don't want poolside and some have excellent views .
The pool bar is very limited in what it serves i e crisps etc but no food. It s also pay by card only.
We did wonder why in such a very large resort why it was so quiet (early September)!!!.
The downside to this place (for us) was the fact they didn't allow mobility scooters in, although everywhere is accessible and there is nowhere to charge them (bear this in mind if you need to have one).
Although we didn't use the restaurant on the resort we did check it out and again it was smallish for such a large place.
We can't comment on the food as we didn't have any.
All in all we will use this place again.