Lisa D
Average for a 3 * resort. The only good thing about it was the heated pool. The staff especially the blonde guy on reception. What an unhelpful arrogant man is he ? Arrived about 9:00pm with twins aged 3. No cots in the room when we arrived. Was told by the guy at reception that they were coming. One hour later still no cots. Went back up to reception to ask him are they coming with the cots. His response was yes “ shrugging his shoulders” he was so unhelpful. I don’t know how he has a job there. A few people in reception mentioned the same guy been rude and unhelpful to them. I wouldn’t be in a hurry back to it. The balcony had loose tiles every where. My son had a little fall out the balcony and was so close to ripping his whole knee. They were so lucky this didn’t happen. Very dangerous. I booked this hotel for last minute as it was Christmas time but honestly save your money and pay the extra for somewhere different. The beds are as old as my nanny.
Donna Jones
Lovely clean hotel really enjoyed my week stay. I will be booking again. Really nice swimming pool with bar attraction looks lovely at night all light up. Supermarket was great, the shop assistant was a lovely young man always jolly and happy to help. Down fall is the hill but we ended up hiring a car.
Micaela Donovan
Rooms are dated. Beds are like a rock. Some staff are friendly but most are abrupt. The pool is nice and water is heated. The cleaners half do their job the rooms are really grubby! But the rooms are a good size and have a nice balcony.
Linda Wells
The bus and taxi services met outside several times a day. The room and facilities were really nice. Maids every day to clean the bathroom, the floors were swept and polished. Sheets and towels are delivered every 2 days. It's the hotel policiey that no white towels are to be taken. to the pool area, you can loan a towel from reception. The hotel staff are there to please. It was my birthday the day we arrived, the next day was my sisters birthday, when we got back to our room there was a bottle of fizz in the fridge. I would definitely recommend the hotel. The only negative was the hotel was up a steep incline/decline, if your not steady on your feet, you may find it a bit of hard going. Beautiful holiday had
Grace Murphy
Always a lovely stay. The pool area is great and peaceful being tucked away from the crowds. We were here at the beginning of September and it was very quiet, no problems getting sun beds. Basic rooms but some have modern updates. The staff on reception are very friendly and always willing to help. The only downside is the walk back up to the hotel which is quite steep, but a taxi from Fañabe town is roughly €5.50. Despite the walk, the location gives beautiful views of Fañabe and the ocean. This is our second time staying here and would recommend.