Neringa Vanhoutte
I recently stayed at this hotel, and while the location is beautiful, there were several issues that made my stay less than pleasant.
Lack of Air Conditioning: The room didn’t have an air conditioner, and even though we were there last month when the temperatures weren’t too high, I can imagine how uncomfortable it would be during the hotter months. There was just an old fan, which I don’t believe would be sufficient during Tenerife's 40°C summer heat.
Poor Bathroom Ventilation and Shower Design: The bathroom has no ventilation, and the shower design is problematic. Water ends up flooding the floor, which can be slippery and dangerous. Be careful not to slip and hurt yourself!
Outdated Room: The room itself is quite outdated and could use some updates. It felt like the hotel hasn't invested in maintenance for some time.
Unwelcome Guests: I was surprised to find cockroaches in the room. When I mentioned this to the receptionist, I was told not to worry, but it was certainly unsettling.
While the location is the only positive aspect of this hotel, I would recommend looking for alternatives. There are better options available for this price range. Unfortunately, this experience did not meet my expectations.
Lewis Thorpe
My worst holiday ever, food was disgusting, insects running up the walls and all over the floor, random people in the pool and overcrowding to the point we couldn't sit down and had no choice but to walk to the dirty beach covered in liter ect I was gobsmacked! Honestly, my partner and I wanted to go home after just 2/3 days. Even though we paid all inclusive the drinks there was disgusting and water down, we had to dine out at the beautiful steak restaurant every night, which hit our pockets and to the local shop for snacks. It was so bad we haven't been on holiday since and I forgot to post a review so here it is. AVOID AT ALL COST!
Ray Stuckey
Rooms are lovely. Only issue is we had 2 singles beds pushed together as opposed to a double bed. 95% of staff are amazing, just a couple are quite abrupt. Food is lovely, although choices are limited. Views are great and strongly recommend booking a sea view room
Only negative point is that we arrived in time for lunch on our first today and weren't leaving til after lunch on our last day. We weren't told about the courtesy room when we asked ar first about the situation and were only told about this the night before and all suitable time had already been taken. We also had our bands taken off us before the checkout time and were unable to enjoy any food or drink on our last day. Food had been going to waste at the pool bar all week
Campean Alex
Great value for money!
Superb sea view. Rooms were spacious, but could be cleaner.
No AC, but not needed in early June
Judy Kemp
Myself and my mum stayed in a panoramic view room in mid May. Our purpose for the holiday was purely to unwind by the pool with a book and that's exactly what we got with this hotel. We arrived late at night, the security guard waited for us and gave us a lovely platter of food and drinks to take to the room. He was so welcoming and helpful, it really set our holiday off to a great start.
It's in such a quiet part of town and the hotel itself is very quiet, perfect for adults. The room was better than we ever could have thought, beautifully decorated, comfortable beds and all the appliances we needed. There was no air con but personally we preferred that, there was also a fan provided.
We were half board and the food and general service was absolutely outstanding, we particularly liked the waiter service for dinner. It was also nice that as half board guests, we didn't need to carry our money around with us to the restaurant as you pay the bill at the end of the stay.
The staff are all so friendly, welcoming and helpful and they really seem like they love their jobs.
The pool was really nice and when we stayed, it wasn't busy so you always found a sunbed no matter what time of day you got to the pool, and they have a separate kids pool and play area as well. It's a no smoking area which we found really refreshing as non-smokers.
My mum and I have been going away together for about 5 years now and this was our favourite hotel, we'll be booking to go back next year.
My Booking
