Alyx Hunt
Staff are fantastic especially the pancake chef who makes anything you ask for from cartoon characters to photos of pets.
Plenty of sunbeds, rooms clean and spacious.
Great selection of gluten free food.
Tables well spaced apart in dining area.
Pools great fun for children.
All staff work incredibly hard and are very friendly and welcoming.
Only one set of lifts which can lead to extensive wait times to travel between floors if your physical ability disables you from using the stairs.
David Beattie
Excellent 4 day winter Jet2 holiday break, found nearby yoga, lots of great runs from the hotel, a good little gym onsite, a great Stretch class with Rosa at the hotel… Amazing breakfast buffet with great coffee and exceptional service… The hotel is older, but has been very tastefully refurbished and is impeccably clean. Great filter water machines on each floor are a nice touch. The entertainment team are exceptional, daytime poolside fitness and entertainment like aqua aerobics, how to make a paella, free to eat after… Plus the nighttime entertainment was genuinely fun and good, we anticipated we’d laugh at it, but it was great fun and good… Again driven by the exceptional entertainment team, especially Rosa who we found particularly friendly and we loved her stretch class 👌💪 We’re in our 50’s and did feel quite young at the resort 🤣 But it made for a quiet well mannered clientele… A perfect sunny winter training and relaxation hotel…
Kerry Keightley
The staff here lift the level of this hotel to new heights. Polite, friendly and professional. Francesco is a master of food service and his service is second to none. Beautiful surroundings and clean, comfortable rooms. The gym has everything for a good workout. The food is excellent and abundant. We are enjoying our stay very much!
Matthew Hall
Great hotel. Pools are good for adults and kids. The splash park kept kids entertained all day.
The food was the best we’ve had in all inclusive. We didn’t eat a meal outside of the hotel.
Staff are helpful and pleasant through out the hotel.
Everywhere is kept clean and tidy. First place we’ve stayed in a long time where we would stay again.
Melissa Silver
This place! I wanted a holiday to really do nothing but eat and relax, and man did the Bouganville deliver. The staff couldn’t have been nicer - from the lady who at the front desk (tanned skin, green eyes!) who greeted me so warmly - and sorted things so quickly when my shower drained blocked - to the people in the restaurant, especially Castillo who greeted everyone with such warmth, and everyone I saw along the way. They all seemed genuinely happy to be there and make your stay as nice as possible. Special shout out to the crepe guy! Delicious crepes which he will make in any shape you ask for - I asked for my spaniel and he delivered! What a lovely man. Room was beautiful, so clean and smelled incredible - only complaint would be the double bed was two single beds. I was alone but would have liked to starfish, and it was sold as a double room. But didn’t really matter. Food was incredible every single day. Would definitely advise going all inclusive if you’re planning not to go far so you have access to the snacks in the day and endless drinks and ice lollies. Pools were great, loads of sun loungers, and right by the sea. Absolutely loved it.
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