Henry Lynch
Stay: 17th–21st March 2025 | Booked via Booking.com | Approx. £750pp
Let’s kick off with the basics: the hotel is about 15 minutes from the airport by taxi, which set us back around €25. No dramas there.
Now, the fun begins:
As soon as we step into the hotel, we’re met by friendly staff—great! But before we even have a chance to drop our bags in the room, we’re hit with “How much money would you like to put on your wristbands?” After a long flight, budgeting on the spot for the rest of your stay is the last thing you want to do. A poor start.
The wristbands from hell:
These blue wristbands are your golden ticket to pay for *almost* everything at the hotel. They’re itchy, irritating, and come with all the charm of a cheap festival wristband that you can’t take off. Ever tried sleeping with a damp, scratchy band clinging to your wrist? It’s like being mildly tortured by your own holiday.
The best part? You’ve got no idea how much money’s left on it. Fancy a drink? Tap and pray. If you’re out of funds, congratulations—you now get to queue up at reception and chuck at least €100 back onto it. Sure, they refund unused money at the end *in cash*, but why make the whole system more complicated than it needs to be?
And as for prices? Apparently, those are top secret. Staff flip a blank payment screen and expect you to blindly tap your wristband, crossing your fingers that your balance covers whatever you’ve just bought. Could be a cocktail. Could be the hotel.
The towel saga:
Day two, we attempt to rent towels for the sun loungers—€20 deposit which is refundable. Not ideal, but fine. Except you can’t use your magic wristband to pay. Okay, we’ll use a card. Oh no, the card machine’s not working. Brilliant. Staff kindly inform us there’s nothing they can do. Honestly, it wouldn’t have taken much to note our room number and let us pay later, seeing as they literally know where we sleep. But no, we were told to come back later like naughty school kids. Just a bit silly, really.
The room:
Ground floor with a stunning view of… a wall. Can’t complain too much for the price, but on night three, we had a COCKROACH leg it across the floor. Not the bedtime companion I was hoping for. To be fair, it’s a ground floor room, these things happen, but still—not ideal.
And let’s talk about the beds and pillows. The pillows were long, oddly shaped, and offered about as much support as deflated armband. I couldn’t wait to get back to my own bed.
Dining experience:
Buffet-style food, but you’ve got to book every night despite it being included. Forget to book? No buffet for you. Honestly baffling. The food itself had variety, technically, but everything ended up tasting the same no matter what night it was. Like they’d just changed the labels and hoped no one would notice. Quality over quantity would’ve been better.
The good stuff:
• Staff lovely and helpful—credit where credit’s due.
• Three pools: busy but we always found a sun lounger.
• Evening entertainment: not West End quality but amusing enough after a few drinks.
• Room (apart from our six-legged friend) was clean, with daily housekeeping and fresh towels.
• Excellent location, with beach access directly from the hotel.
Overall: 2/5 stars
We had an okay time, but too many annoyances chipped away at the experience. It had the makings of a decent holiday, but from itchy wristbands to rogue cockroaches, it didn’t quite hit the mark. Wouldn’t rush back.
Marion Barnett
Smokers spoil this lovely hotel. Can’t enjoy the beautiful views from our room without getting a lung full of stinking smoke as the hotel allows it on the balcony, we had to keep our door closed as the room ends up stinking too. The room (privilege) is on the ninth floor, a long climb as the lifts are a nightmare. The room is spacious enough as a double. It has a giant bed (two singles pushed together) a fridge, that is virtually unusable as it’s full of chargeable minibar stuff, and a Nespresso machine, we also asked for a kettle, a bit difficult to use as there’s not many sockets. Very little storage, the bedside unit is only deep enough for documents. The shower is good, but again very little storage in the bathroom, it does have a bidet ( bonus) but the maid keeps removing the towel & not replacing it. The ac fan works but neither hot or cold and the nights have been very cold.. no extra bedding, although the pillows are great.The food is fabulous however the buffet breakfast is a horrible experience.. far too many people allowed in at once. This morning was particularly bad, luckily as a Privilege guest we could change our mind as (because we had time) we could use the a la carte. The staff are very pleasant and do their best.
Lily
We just came back from our holiday and I would like to share my opinion on my experience at the hotel. The hotel looked nice both outside and inside, and the staff were fantastic, very friendly and helpful. The rooms were beautiful and always clean. Food's good too. However, the pools were so cold that most just ended up in the jacuzzi or stayed around the pools. The pool water was colder than the water in the beach. One downside was that, even though it was an all-inclusive hotel, there was still a deposit required for beach towels (which you do get back). You also had to pay €1 per person every time you wanted to change it into a clean towel, which was inconvenient. The safe was also something you had to pay for. Booking dinner each day became frustrating as well. When ordering drinks like water, Fanta, Coca-Cola, cocktails, or beer, anything in the all inclusive deal, you had to keep scanning your wristband each time. Additionally, you couldn’t take a bottle of water or a snack from the main restaurant, which made going out for tours more difficult.
For an all-inclusive, I felt a bit monitored as there was a lack of casualness or freedom compared to other hotels that I've stayed at. It was the small things that became annoying. But overall, the stay was really nice stay, and I'm still grateful for the memories there.
Dee
Wenr here for 4 nites.
Nice hotel. Good location. Clean and helpful staff. Reception staff offered us to sit in lounge whilst they checked us in to save us standing and waiting nice touch. Welcome drink on arrival. Funny thing is Lifts are slow arriving then you have 2 seconds to get in before they close haha.
If your not all inclusive then food options can be boring after couple days as 1 main buffet restaurant and similar food daily. Huge amount of choice. However chargeable ala carte restaurants on site which i didn't try.
Despite paying for half board option small charges are so annoying like paying for your towel to be cleaned really irritated me. Never heard such nonsense. 1euro each time you change it . They should just include charges within which ever package you do. Also 20 euro deposit..
I also think you should get a drink with your dinner included again messing around and taking up staff time with small payments here and there.
1 suggestion was to provide dressing gowns for guests in your room. Then when I had a courtesy room on the last day they had gowns in. So we had¹ just not realised we should of had them in in our rooms which was annoying.
Large pools areas with plenty of areas to sit and comfy sun beds and other beds. No fighting for beds. Well bare in mind it was Jan and apparently hotel was full. Lots of activities during day to break up day. Events team were lovely.
1 main issue we had was swiftly resolved by the reception manager his name I forgot..
We basically booked a courtesy room on check in and on last day the reception lady said sorry no courtesy room available. Then after further questioning she suggested taking a courtesy room 3 hrs earlier which was annoying as we wanted to get most out if the day go for lunch and sit in the sunshine. She was a little rude but when I spoke to manager as we had missed our lunch day out he added lunch complimentary for us which was a nice touch. So issue was quickly resolved.
When I went to courtesy room seemed there were 2 or 3 available so unsure why lady had said their were no courtesy rooms in the first place.. just a little confusion.
Location was good. Depending what you want. Turn right from entrance and walk few minutes your in Veronica's bar area full of kids and lively music lol and if you turn left either along main road or beach and you get to the marina area with shops and more classy bars and a couple.nice beach clubs...
Noel Morgan
A Magical Christmas and Birthday at H10 Gran Tinerfe!
We had the most unforgettable stay at the H10 Gran Tinerfe over Christmas, which also included my birthday on Christmas Eve. The hotel made it a truly special celebration, going above and beyond in every way imaginable.
Birthday & Christmas Surprises:
On Christmas Eve, I was completely spoiled by the hotel staff. Without even asking, they surprised me with a bottle of fizz and a beautifully presented cake—it was such a thoughtful and unexpected gesture. It made my birthday feel incredibly special and added a personal touch to the already amazing festive atmosphere.
The Festive Atmosphere & Christmas Day Magic:
The hotel was beautifully decorated for Christmas, with twinkling lights and festive touches throughout. On Christmas Day, the gala meal was absolutely fantastic. The food was exquisite, the atmosphere was warm and joyful, and the live entertainment added a touch of elegance to the celebration.
At noon, the cleaning and cooking staff were all presented to the guests, and it was such a joyful experience. Each of them had a glass of fizz in hand, and they were laughing, joking, and clearly enjoying themselves. Their happiness was infectious, and before we knew it, we were all laughing and joking along with them. It created such a warm and lively vibe, bringing everyone together to celebrate. Moments like that are what make Christmas magical.
Entertainment Highlights – Sangria Making!
The entertainment staff were absolutely fantastic and really added to the fun. One of the highlights of our stay was attending a sangria-making lesson. We thought we knew what sangria tasted like—turns out we’d never had the real thing before. Now we have, and it was absolutely delicious! The staff made the lesson fun, interactive, and engaging, and we came away not only with new skills but also with big smiles and great memories.
Rooms, Location & Beach Access:
Our room was spotless, stylish, and very comfortable, with a balcony offering breathtaking sea views. One of the highlights of the hotel is the entrance that leads directly onto the beach—it’s so convenient and adds to the relaxing vibe. The location is perfect, with the beach just steps away and plenty of shops, bars, and restaurants nearby.
Dining:
The food at the H10 Gran Tinerfe was exceptional from start to finish. The buffet offered a fantastic variety of dishes, from fresh seafood to indulgent desserts. The à la carte restaurant was also a highlight, with exquisite food and top-notch service.
Facilities & Staff:
The pools and spa were fantastic, offering a peaceful retreat with plenty of sunbeds available. However, it’s the staff who truly make this hotel stand out. They are warm, attentive, and genuinely care about making your stay unforgettable. Their kindness and attention to detail, especially with the birthday and Christmas touches, were second to none.
A Note About the Resort:
While our stay at the hotel was flawless, the resort itself had one downside—so many electric scooters. They’re fast, quiet, and often ridden recklessly by young people, which can feel quite disturbing and dangerous. While it’s not the hotel’s fault, it’s something to be aware of if you’re visiting the area.
Overall:
From the festive atmosphere to the thoughtful surprises, my birthday and Christmas at the H10 Gran Tinerfe were absolutely magical. The sangria-making lesson, the staff presentation on Christmas Day, and the gala meal made our stay unforgettable. Despite the issue with electric scooters in the resort, we had a perfect holiday and can’t wait to return.
My Booking
