4 Star Costa Del Sol Holidays

Sophia Iten Kay Leen

It’s advertised as a spa and wellness hotel but the spa isn’t included in the price of the hotel. It’ll cost an additional 25€ for an entry. The gym is smaller than your hotel room. Very basic equipment, enough to do the job, but very bad air… they need to do something about letting fresh air in / circulating the air better. The pool is nice. The rooms are nice. The fan speed cannot be remotely controlled. You have to ask them to send someone to change the speed for you. The shower is outdated. The water pressure isn’t there, and the water temperature switches by itself between cold to too hot as you shower. The room cards kept losing their code and we had to go multiple times to the reception to get a new card. The service staff were friendly, professional and did their jobs well. All in all, we would not stay here again. We do not understand how it’s a 4 star hotel and well rated for what it offers.

Karen Dattani

We are currently staying at the senator in Marbella and I have to leave a review already because it’s just been such a good experience all round. I did not mention it was my birthday but they noted it from my passport and I’ve just come back to a bottle of champagne in the room which is such a lovely gesture!! Rooms are spotlessly clean, hotel pool and bar lovely, staff friendly, location is perfect, I literally cannot fault the place. Thank you so much for the best stay, 100% will return!!!

Ali Heydari

Very basic room, old bath and shower, good aircon. Food was not fresh at all. Very limited Breakfast and dinner and you could see food with a dry layer on top, left over from one or two days ago. Not much options to choose. Low quality food. The swiming pool also was not full of water and when you were in it you coupd not see around you as the walls of swiming pool were around you and blocked your sight. The location is great!

Frank Hall

Came here for our honeymoon and this hotel is in a great location, they look after you so well and the food is really nice. A special mention to Marcos who works on the front desk. He made sure we was well looked after and made our stay unforgettable. We had a slight issue with our penthouse suite and he gave us complimentary spa passes and late checkout to say sorry. Obviously he didn't have to do this for us but he did this because he wanted us to have the best experience. Thank you Marcos.

Lee Alexander

Room was ok.. but not cheap so expect it to be. But... and read this and believe... The breakfast was disgusting... the buffet was not heated and the food.. if I can call it that was awful. The coffee was.. awful The orange machine.. broken.. Staff useless.. The food manager... horrible little man.. rude and dismissive... Was on the mobile all the time and trying to communicate was disrespectful and a joke. Do.. not.. eat.. there.. in fact.. there are other hotels at the price.. go there. This is the world of reviews.. And .. believe... this is 100% genuine.

sarah ward

Enjoyed our stay here, the entertainment was very good, the pool activities were super fun! Food selection was good, beds were comfortable. Great family holiday! Reason for 4 star is on an occasions we were told to leave the restaurant while mid eating cause they were closing- they seem abit strict on this, any restaurant I have been to will let you finish your meal. Also rooms could do with an update. Aside from that we had a ball- Would recommend. Really nice hotel and great for families.

Mя Pαηєѕαя

A lovely and welcoming hotel. Our transfer actually dropped us off at the bottom of the road for the hotel and had a tiring walk up to the hotel which I was not happy about especially with a child under 2. But we took this up with the transfer company. And as a good will they had sent us a private car back to the airport on return which I thought was great. So focusing back on the hotel. Food was excellent, great ranges of paella and the staff in the hotel were excellent. Accommodating for my child also. As we visited around late April this year it was an average temperature of around 22 degrees which was bearable. They still hosted some water activities and bingo on the nights. If you have children the kids entertainment starts very late In the evening around 9.30pm. Rooms are clean and no problems. Overall an excellent hotel and will be visiting again in the near future.

Ian Guard

Lovely hotel and well looked after. The staff were fantastic especially imed? who was always pleasant. It wasn't quiet but we visited during peak season with many kids there so it is to be expected. The food had a good mix each day which did appear to be at a high quality. The snack bar throughout the day was often busy with the staff appearing to be a bit rushed which was the same during the evening entertainment however the hotel felt like it had many guests at the time. The pools and entertainment were excellent and many games put on during the day Our family room was a good size with excellent beds. Location of the hotel isn't the best but not bad with a 20-25 minute walk to the beaches but they had coaches running all the time until late evening which was a great addition.

Jb Curran

We had a lovely time at this hotel. Staff helpful and friendly. Room clean and comfortable. Bed and Breakfast only for us - a good selection of hot/cold food. Travelled to seafront every day by complimentary bus or train so did not get involved with hotel activities but all families looked as if they were enjoying themselves. We would stay here again as we were very happy with everything.

Gavin Smith

Good hotel, bedrooms are a good size with tv, fridge and hairdryer. Staff are very friendly. Good selection of food and drinks. 3 pools to choose from and location is 10 minutes away from the town center and 15 minutes away from the beach which they provide a free bus to get there. Guests are alright some are a bit rude mostly the Spanish guests and entertainment could be better and could have a bigger stage.

Queen Bee

Pros: The hotel is clean, beautiful and spacious. There are many different pools Food is excellent Rooms are cozy and clean The partial sea view room is not the best view so not sure if it's worth the extra money but the balcony is spacious. They have excellent entertainment and we saw an amazing Flamenco dance performance. Cons: No complimentary water No drinks included with meals Pools are small Very strict protocol about using pool chairs. We left for 30 minutes and got a warning. No beach chairs for the resort. It's a public beach so you have to pay. Overall it's a good value resort.

Anthony G

Stay in August 2024. We had a "family room" for 4 people (2 adults, 2 kids). We didn't know at the time that family rooms do not have balconies and only have a single small window. The mini refrigerators are not stocked with water or other beverages/snacks. The cleaning staff was very nice and always available to help. The buffet was nice with a lot of selection. As a result I always ate more than I should. The buffet seemed a little understaffed in terms of cleaning tables and setting them up for the next guests. The pool area is clean, however, the tiles around the pool are a little slippery, we saw 2 people go down (1 man needing some medical assistance after). It would be a little better if the pool was larger because it is usually full of people. Free parking around the hotel is difficult to find but if your willing to drive around a bit you'll find something within 600m.

Peter Stenqvist

A strange hotel! Full of contradictions. The entrance to the hotel feels fresh and modern, but when I get to the reception I get the feeling that this hotel has seen better days. Being checked in by a very nice and service-minded guy. Take the elevator to my floor. Here comes more contradictions. Get out of the elevator and see nice designer lamps. Looking where I'm going and being met by a dirty carpet that has seen better days. Going to my room with a little anxiety about what will come next. to my surprise, I step into a nicely renovated and very clean room. Is now buoyed with confidence and goes to the bar. The bar is far from neat. Completely cold and impersonal. On the outside you have to look for a clean chair. Apparently no one on staff cares. Again very nice staff in the bar. New day and I try the breakfast. Great! However, the noise level is far too high. Very nice staff. Checking out. Again very nice staff. A hotel that is full of contradictions and that with small funds would undoubtedly be worth a 4. We'll see if we see each other again.

Nathan Doyle

Absolutely loved it here and will definitely be back. Checking in and out was a breeze. Room was nice and clean with a lovely patio area outside. Full use of all the facilities in this beautiful resort. Food and drink was excellent, definitely doing all inclusive on our next stay. The location was ideal with plenty of shops, bars and restaurants around, and the beach directly facing the resort. Staff were incredible. Honestly can't say enough good things about this place!

Paul

Upon first impression, it's a nice, spacious hotel. However, I don't think the quality in the rooms, elevators and service is good enough for a 4 star hotel. Starting with the customer service: the breakfast & bar staff were nice. The front desk staff were not very warm or welcoming, and some seemed to be happier to chat to each other for lengthy periods of time and leave guests waiting at the desk, than to actually do their job. Just a bit unprofessional, in my opinion. The elevators are truly a shambles. There are some near the reception, and then another at the very back by the pool, and they take FOREVER to work, with quite often only one working at a time. The elevators at the back of the hotel are also very small & old, and I witnessed them closing without warning on various guests as they attempted to enter them, and actually experienced them closing on me as I attempted to enter, which really did hurt (and I wasn't being slow either!) The rooms are alright, but they are not the same. Some rooms have a bath and old type of shower & appliances, while others have a rainfall shower and more modern appliances i.e. hairdryers. Mine was personally a bath, bidet and really old hairdryer that barely dried my hair, while my family had more modern appliances, but no bath or bidet. They also don't provide things like complimentary tea, coffee or water in the hotel rooms, which I find is odd for an alleged 4 star hotel. I've seen 3 star hotels in Ireland & the UK do that. Overall, it's in a nice location, and the breakfast buffet is nice. The front desk staff & the overall amenities could be improved. I think you can find nicer hotels in the area.

Dawn White

Pleasant enough hotel, hard working and friendly staff, great cabaret in the evening and a decent selection of food but unfortunately we all suffered food poisoning. After the 48-hour bout, we had no appetite for food or alcohol. After the first day, we never had the five of us together at dinner or daytime again. Always at least one person in their room sick. Jet2 was professional and went through protocol but didn't really accept the problem. They told us to ring a doctor to get a sample to track the cause of the sickness. I would not advocate this hotel. The main subject amongst guests was when did you get food poisoning? It was a shame as this was a special family holiday of three generations together for the first time. Obviously, we won't be returning.

mypiano

HONEST review as of May 2024 - I did have a nice vacation, but I would not recommend the hotel to anyone. Out of 9 people I traveled with, each and every one had stomach issues at some point. It is not a coincidence, especially that some reviews of other people mention food poisoning.. Everyone experienced symptoms of nausea, throwing up etc. This made me very careful with food for the last two days, I ate boring things, today the smell of sandwich made me just throw it away. I am not a picky eater at all but the food really disappointed me, my dinners were pizza and fries only. The staff was very friendly except one lady that seemed bothered with us so we didn’t wanna ask her any further questions. Also it would be nice for a person working in a hotel to know basic English, as the lady in the SPA reception didn’t understand me at all. I also didn’t like the fact that room cards keep breaking down, during one week we had to go about 3 times to get them fixed, even if they are kept in the same bag as electronic device they stop working. Rooms were clean but I’d appreciate the regular bedding as we had to sleep under strange blankets from the wardrobe as there was literally no duvet, as if it was so hot we were to sleep covered with nothing (but the rooms were on the colder side). What I appreciated were the views, sea view rooms are very worth it, beach is very close too. The hotel’s pool was enjoyable as well. All in all, I think the hotel should improve. I did have nice time regardless, but this was my lesson to pick a 5* hotel next time. Especially the food - it plays a big role in the vacation experience in my opinion.

Hansy Dhaese

This hotel exceeded our expectations from the moment we stepped into the reception. The staff was incredibly helpful and set the tone for a great vacation. The rooms were spacious, and the bathroom was a nice addition, although the lack of a toilet brush was a minor drawback. However, the breathtaking view more than made up for it. The daily cleaning service ensured that the rooms were always fresh and tidy, with a beautifully made bed to relax in after a long day. The restaurant offered an extensive selection of dishes to suit everyone's tastes, and the table service was excellent. Hygiene was a priority, which reassured us during dining. In the bar, we were pleasantly surprised by the all-inclusive package, with a wide choice of branded drinks and fast service. The staff was friendly and attentive, making us feel truly welcome. Overall, this hotel is definitely recommended. You get value for your money, with decent service and good value for money. The only minor downside was the lack of a heated outdoor pool, but that didn't detract from the enjoyment.

aleksander czerwonka

We have no complaints about the hotel. The service is always nice and helpful. The food varies depending on who likes what. We chose the breakfast and dinner options. I'm a bit surprised that drinks, such as water and juices with dinner, are paid for - this is the hotel's policy - but the prices are normal. Close to shops, beach and bus stops. The rooms are generally clean, maybe they forget to clean under the beds. Towels and bed linen are changed regularly. If someone comes only to relax on the beach, they should be satisfied by the hotel swimming pool. The hotel organizes a party for guests every day.

Bev Bellerby

We had a lovely break. It was my birthday whilst away and I was given a cake and prosecco on the day. We also had fruit and water delivered on the last day. We were in Room 1200 which was on the top floor and had an enormous balcony and fabulous sea views. The only downside to the hotel are the lifts. Some don't go to the 12th floor so the ones that do are often full of slow to come. The hotel only has two pools and the bubbly pool was often full of children splashing about as it is shallow. The lifeguard was always at the other pool so nothing was done so it made it less relaxing. However, overall we had a lovely holiday and enjoyed our week in the sun. Thanks for a lovely week.

Roz Britton

Good points: Our room on the seventh floor was pristine with amazing sea views. The staff were lovely and friendly. The swimming pool area was safe for children and well supervised by life guards. Torremolinos is beautiful and clean with lots to do outside the hotel. Negatives: A lot of the food in the restaurant was stone cold. Birds were flying into the indoor dining area and eating off plates. I got very bad food poisoning and couldn't leave my room for 24hrs. The hotel entertainment at night is limited. There's a lack of atmosphere and very few guests sit in the bar at night. However there are plenty of lively beach bars just outside the hotel.

Holly Gill

AVOID AVOID AVOID !!!! Me and my mam stayed here in June for one week and it was absolutely horrific. Pool area needs fixing up asap and the rooms were disappointing. The shower head was covered in lime scale and hairs in shower. Very weird smells in rooms too. Cocktails are €15 euro!!! Absolutely ridiculous for a drink bearing in mind there was barely any alcohol in it! Me and my mam got food poisoning from the hotels buffet and were sick in our rooms for 2 days . We spoke to other guests and they also mentioned that were vomiting and had diarrhea after eating the dinner from buffet. The buffet is covered in flies and the food is barely cooked ( for example: at breakfast they were serving up basically raw pancakes ) one guest complained and she was hushed into a corner by the manager. The nightlife is shocking in the area but especially in the hotel. They do a ‘kids disco’ but it’s only a few spanish songs, no entertainer to encourage kids to dance or anything. The only nice part about this hotel is the reception looks very nice but the rest is horrific.PLEASE PLEASE DONT WASTE UR MONEY HERE!!.

jody hassell

Would give 6 stars if possible, hotel was clean throughout. Stayed for one week room was a good size with fridge included for free nice balcony with sea views, entertainment good, pools were a bit cold but expected for this time of year. Did not have any problems with sickness and we ate at the hotel 6 nights out of 7 and breakfast every day and we were both fine. The food exceeded our expectations well varied and really good. Steaks,roasted meats(carvery style) half chicken, paella, Chinese,curry, Spanish dishes, amongst other international food. Dessert was plentiful and an ice cream bar too. Hotel staff were happy, pleasant and attentive. Overall very happy with our stay. And would gladly stay here again. Thank you Ibersol Torremolinos Beach.

Boris Veljovic

Good location and that's all good what could be said about the hotel. Diarrhea and vommiting for me and my girfriend is also the case as many other people stated so we believe we also got food poisoning. Aircondition cannot be adjusted to any exact temperature - only fan speed. Waiting for elevator for 10-15min is like standard here. You need to pay deposit in the bar even for glasses. Water pressure very low. Showers next to the pool barely having water. In reality you should consider this hotel as a very low end hotel with max. 2-stars.

mick casey

Spent a week here in August. Wasn't over crowded. Staff were excellent and very friendly. Most spoke some English which was helpful. We had bed and breakfast which you couldn't fault. The food was amazing. Location is right on the beach and a short bus/taxi ride in to torre. Would definitely stay here again.

Erin Ellis

Honestly couldn't have been happier here. We stayed for 10 days and 9 nights. After reading the reviews I was a bit worried but please ignore and go and experience for yourself. This is a very Spanish hotel with beautiful traditional decor. The guests were mainly Spanish which just shows how good it is, if even the locals stay there. The food was amazing, really tasty and loads to choose from. Housekeeping came in the clean the room everyday and you could have clean towels as and when you needed. So many facilities and less than 10 minute walk to the beach. The pool was cleaned so regularly, I was so shocked but how nicely kept everything was. Aircon in the rooms which was an absolute lifesaver at night and very quiet too. We will definitely be coming back, cannot recommend enough!!

J Paris

The staff in Blue Sea Al-Andalus make it a really lovely place to stay in. Everyone was super friendly and full of smiles. The dining hall staff in particular were really nice & made me feel at ease as a female solo traveller dining alone. The price is reasonable and the location is fantastic. The beach is only a short walk from the hotel. The hotel is very close to shops, pharmacies and restaurants. The facilities and rooms however could be updated. I would definitely stay here again.

May Benson

Had a great wee holiday here. Was a bit worried as reviews were mixed but always have the view a holiday is what you make it. Went with friends and group ranged 5-60's. Had something for everyone. Area a bit built up and busy and may not suit those wanting traditional Spanish Positives- Hotel clean, spacious. Food was excellent always something I liked, hot and good quality. Staff at reception, bar, dining area, cleaners all very welcoming and helpful. Entertainment staff were also very good getting folk involved in various activities in and around the pool. Rooms cleaned almost daily. Reported a fault with aircon and was fixed in a few hours. Hotel grounds and surrounding area are lovely. Mix of usual sunbed area around the pool then quieter areas to relax on grassed area with wee fountain/some shade. Nearby to shops/bars etc. About 20 mins to beach Negatives- Rooms and internal fabric of hotel is very dated, deperately needing a refurb. The lifeguard playing music at the poolside thought he was the Spanish Calvin Harris in Ibiza. Music was booming, clubby and always Spanish. I know folk want to be happy in the sun but could have played it a bit lower and a wee mix of feelgood music. Had to put my earphones on at times to tone it down. Hotel is built with loads of steps joining various areas so definitely not suitable for anyone with walking difficulties Recommend this hotel as is value for money, fits the bill and absolutely enjoyed staying here Read less

Andy Dickens

Today has been a total.let down , 2nd or 3rd time, the room cleaner has taken our 2nd room door key card. And come back from a walk down the beach to find a rowdy load of lads singing and shouting whilst messing around in the children's paddling pool . Yes the the duty manager came and asked them to lower the tone but it fell on deaf ears. The rooms are clean and comfortable. Adequate for your stay. Service by the staff is very polite, professional. Always pleased to help.. The location of our hotel was excellent, the beach was a short walk as where the shops. Would recommend to anyone

Paul Goode

Just come back from this hotel , it has the potential of being a great find ! The rooms are very dated and the mattresses are so uncomfortable , and the sun beds are just so uncomfortable and worn out ! The food was reasonable and you wouldn’t go hungry ! The staff are great friendly and smart , 10 minute walk from the sea front with lovely beaches , nice pool area and bar ! So replace the sun beds and mattresses and update the rooms and this hotel would be top notch !! Having said that would return , the staff are great especially Laura !!

Jayne Pauling

Reading the reviews from recent reviewers I was a little concerned before our trip to the hotel Polynesia but our experience was very positive. We were a family of 8 with a 5 and a 1 year old and we had an amazing week. The rooms were spacious and clean with a very comfy bed a good shower and powerful hairdryer. The food was fine with plenty of choice. There is a microwave in the restaurant you can use if needed. I can't praise the animation team enough as they worked hard every day to entertain everyone. Plenty of activities throughout the day that you can get involved in if you wish. The marina is worth a visit. There are buses but we had taxis and it was only €13 each way. We went on the pirate boat for an hour cruise and on a smaller boat which we hired to go and see the dolphins. The water park was fun and you can easily spend the day there as your wrist band allows you to eat and drink there as well as in the other hotels on the complex. There is a shuttle bus down to the water park but its not far to walk. Just be aware that you will have to pay a €25 deposit for each band on arrival at the hotel that you get back when you return them when you leave. The restaurant staff are very efficient and engaging and if they know you have a birthday they bring a cake with candles and sing happy birthday which was a nice touch. Overall it was a great week.

Nermina Houl

We had little issue in the room ( tv didn’t work ) but they change room for us and all was fine . It was amazing holiday for my family . My 4 year old and ourself enjoy every part of it. From food which was always tasty and big choice, to comfort relax either with spa or by pool and activities through the day and into evenings , great aqua parks and fun non stop. Kids club was big bonus ! We visit also towns around and everything was so close, we will definitely be back ! Thank you

Erin Atkinson

We have had 3 amazing holidays in Polynesia and can't wait to go back. The food is beautiful and facilities are well kept. Plenty to do all day for kids and adults! The lifeguards at the pool are so attentive and I feel totally safe with my children in the pool. The animation team made our holiday so much fun and they feel like friends by the time you are leaving, especially Mateo, Alvaro and Manuela. Couldn't fault this place.

Coral Durán Puertas

Review for Hotel Polynesia hotel We just returned from a fantastic week, and we loved every moment! The animation team is outstanding, always keeping things fun and engaging. Our favorite animator was the Cuban guy – he made even the parents enjoy the kids' mini disco for a few songs rather than just the standard one parents would always join. My daughter loved the mini club and never wanted to leave. The activities were so much fun for her. For the adults, the aqua Zumba sessions were amazing. The rooms are very spacious, and the beds are really comfortable. We slept great every night. The whole hotel was incredibly clean, which we really appreciated. Overall, Polynesia hotel exceeded our expectations with its lively atmosphere, fun activities, and comfortable, clean accommodations

Tiffany

Stayed here for a week at the beginning of June. Beautiful hotel, friendly and helpful staff, beautiful surroundings. Travelled with 2 SEN children and was greatful for the all inclusive buffet meals at the hotel as they had routine things such as chips and plain chicken and pastas. Only downside really is that the hotel is smack bang in between everything and so it takes a 20 minute local bus to get to a beach, fast food place or shop. Hotel does have a small shop for things like snacks and drinks but is overpriced. Plenty of choices for pools between the hotel pools and the beach club makes a good day out. Wouldn't visit again but did have a wonderful stay

Mark Spencer

After 4 stays at this wonderful hotel I'm really looking forward to my next stay. It never gets old, the service from the staff is excellent, rooms cleaned everyday, entertainment is brilliant and plenty of restaurants and grocery stores near by. It is a bit of a walk from the marina and torrmolinos but plenty to see along the way if you walk along the beech promenade. Also bus is cheap and always a taxi close by. Me and my family can't wait till our next visit.

Andy Stoddart

A fabulous hotel. The staff are very helpful and courteous. The hotel is in a perfect location, very close to the beach (3 mins walk) where there are sun loungers (7 euro per day) and a restaurant and toilets. The hotel pools are surrounded by sun loungers ( you have to get up early and queue to claim these as otherwise you may have to wait until the afternoon until they become vacant again). The hotel is kept very clean. Nightly entertainment at the bar (be sure to catch the queen tribute show). Overall, a lovely holiday, we didn't want to come home.

Keith Moffat

Beautiful location and rooms. Came with children between ages of 8 and 15. Standard WiFi could be better. Sunbeds difficult to get. Better enforcement by the sunbed supervisor would help. Overall great holiday. Would recommend.

zakia barakate

I booked an 8-day stay in this hotel which should normally be 2 stars catastrophic rooms beds in a degraded state a kitchen is not well equipped . A lot of noise in this hotel they ripped us off at the buffet and parking lot which is disgusting and the dishes recycled to be presented the next day. Outside to access the beach we pass through a large trash dump that my baby and I had to endure every time I want to go for a walk. my baby got sick 2 days later probably due to lack of hygiene in the rooms and swimming pool adding to this that the cleaning of the rooms is not done everday they have not honored what they promise to customers on booking. 🪳🪳🪳🪳in my room what a shame

Qamran jlmdh Rashidy

Absolutely lovely, brilliant staff, especially the animation team, we all had a brilliant time at the resort. The facilities were brilliant, which included an onsite supermarket with many British products. The hotel has an on-site ice cream van and a Starbucks.

Lynda Rogan

Lovely, typical Spanish apartment. I liked the style rather than the hotel rooms. The staff were great & very helpful. Very clean. It's a tad away from the busy centre, walking distance but not in 36+ degrees. Taxis are easy to get. I would recommend this hotel especially for families.

RandJ WorldAdventures

Hotel Puente Real has a fantastic beachfront location. The staff were friendly and helpful, and the food at the buffet was good quality with a variety of options. There is also a snack bar which was lovely serving up toasties burgers chips etc... We did not in anyway shape or form enjoy the entertainment. It was mainly for the french which I find really disappointing as they were a small minority here. Infact It made the French seem so arrogant and entitled because of this. It would be great if they offered more shows in English or catered to a wider range of nationalities. We do recommend upgrading to the Gold package. Own area to the bar and restaurant and included Premium alcoholic drinks. Overall, we had a positive experience at Hotel Puente Real. Here's a quick breakdown of the pros and cons: Pros: •  Excellent beachfront location •  Friendly staff •  Good quality food • Gold package is highly recommended Cons: •  Entertainment mostly in French •  Rooms could be a bit dated and in need of updating. • The French guests who stayed here were very arrogant and seemed rather entitled. I would recommend this hotel to anyone looking for a relaxing beachfront vacation, but just be aware that the entertainment is not in English. Would we come back? No!! Because of the French but still worth a 4 star rating.

Jolien VW

I came home sick. Food is terrible. Chicken is not cooked properly. Even the raw carrots taste sour. Also the hall is very dirty. Rooms are old but clean. Pool is nice but busy. No chairs are free. Hotel doesn't clean tables in evening so there is drinkglasses on the tables everywhere. Also you have to wait in a row to go to the canteen. Not happy with my stay. I had luck my company was very nice. See photos for bad food.

Wayne Burridge

Lovely staff and well looked after. Food was ok and much better than when we went last year. Drinks are good, entertainment is more for the younger children. Pool was really nice and the area is close to most things for families.

Jessica Batty

This hotel we stayed in was clean, tidy and you can tell the staff there are working super hard. The only thing was, all 4 lifts were dodgy, one broke down twice while we were there. Also the food wasn't up to scratch. The eggs weren't cooked properly, burnt underneath and completely raw on top. Not much choice for dessert, only mousse, yoghurt and ice-cream usually. A lot of the food was questionable. Either over cooked, under cooked or just tasted off. All the fish they serve is absolutely full of bones. It's very, very cheap food. We went all inclusive but we couldn't eat a lot of the time there so had to eat out unfortunately. Everything else was good. Clean, nice, friendly. They need to improve the standard of food. Use higher quality ingredients.

Robert Watson

This adults only hotel is situated across the road from the Marina and a couple of minutes walk from the beach. Having visited this hotel before we were on an easyJet Holiday. With so much choice for eating in the area we decided on a b&b deal. Rooms have recently been refurbished and contain everything you need for a comfortable stay, unless you want tea making facilities!! Breakfast is more than adequate and is of a standard similar to more expensive hotels. Just don't expect Eggs Benedict on the menu. The hotel has two pools and plenty of outdoor space for the sun seekers. No need to be down at the crack of dawn to reserve your bed and umbrella as there are plenty available. There is an outdoor bar situated on the level between the pools which serves excellent inexpensive cocktails and snacks. The reception areas on the ground floor are very comfortable and cool if you want a break from the heat. We will certainly be returning to Hotel Alay in the future.

Jill Millar

Hotel has an excellent location, rooms are basic but clean. The facilities are great. The only down side was the food, just average. Would've liked hotter and fresher food. Otherwise hotel is good 👍

Marlena Popowska

The location is brilliant, close to the beach and many nice restaurants. The hotel is nice and has lovely views. Many places nicely arranged for chilling. Food was good too. The only negative was that the reception staff were not as friendly and smiley like in other places so we didn't feel that welcomed. Many times when coming back to the hotel, we said hello to the reception staff and they didn't even reply or turned their backs pretended to be busy. I know it's hard smiling all the time but guess that's the nature of the job and makes guest feel welcomed. We were expecting the receptionist to ask us how was our stay at the check out so we would mention it but no one asked for the feedback. Other than that it was a great stay!

Debbie Wales

Lovely hotel we had a week end of July, The hotel is clean, and the room's were good, pool area was clean. Food breakfast had a good selection only problem was the live cooking section it needed 2 staff as the waiting was to long. Evening meal was I'm sorry to say just OK, most of the hot dishes were lukewarm and as the restaurant was not full this shouldn't be an issue I'm saying this as I am in hospitality so smaller dishes and topped up more frequently wold solve the problem. Staff were very friendly and helpful. I would go back if staying in this area again.

Lorraine Elphinstone

Absolutely amazing! The hotel is spotless, food delicious whether you are breakfast only or half board both are worth in value, stone throw from marina, cross the road to a beautiful beach. 3 areas for lazing, rooftop pool a bit blowy when windy though, great grass area. There are always plenty of beds. Only left this morning, we all said it was fabulous and definitely return. Adult only great for the golfers.

Amanda McNicol

Location, service, staff, and cleanliness are all great! Night one, we found the beds really hard but went to reception, and they put mattress toppers on within the hour. The bars and snack bar are excellent. The food at the buffet is poor quality, and the dishes that should hot were cold... it was all just gross, and sadly, a lot went in the bin. By day 3 we just started going out to eat.

Rachel Wheeler

The hotel was lovely, and the staff couldn’t do more to help you. As a vegan, the food was very limited, and I loved off salad, veg and riced. There was usually a token vegan dish, like rice, or spinach. On the last day, they had the “vegan dish” sign up with bacon underneath. I bit it, and immediately knew it was not vegan, but actually pig bacon. I asked the staff and they said the “vegan dish” sign hadn’t been removed from the night before. I was immediately really sick and it ruined my final day of the holiday. I spoke to the restaurant manager, who apologised and said he had spoken to his staff. I hadn’t eaten any meat got 25 years. This was a real downer on the holiday.

Maria D

The hotel is 4 stars, but I'd give it 3. The food choices were many, but the quality of the food wasn't great. The rooms were decent, but the walls were paper-thin, which really sucked as you could hear your neighbours from every side doing everything. The bath shares a shaft with the neighbours and when they do n2, you can smell it in your room -pretty awful. The hotel is quite crowded and usually if you have breakfast/lunch/dinner in the usual hours 90% are elderly people and it's difficult to get food because of the crammed restaurant. Coffee is terrible.

RandomMuse121

This was our second visit as we came last year. Sadly our experience was not the same! The food was terrible and I heard other guests comment the same. Also I developed food poisoning and ended up in hospital and sick for all of my holiday. When I told reception she completely dismissed it and said there had been no other reports so it couldn't be that. Well I heard multiple people vomiting whilst in my room and the hospital confirmed through tests that it was a parasite contracted via food or drink!!

John Anderson

Great week here with the family, kids swim suits got dirty with a green stain from the pool after being in it for a few hours throughout the day and entertainment was a bit poor but overall fantastic week, great staff and great food.

Portia Burns

We stayed here for a week recently and absolutely loved our time here. The hotel is always so clean and tidy, staff are lovely. The room was a lovely size, shower was amazing, very powerful. I was worried about the all inclusive food as I am gluten free, but there was such a wide selection of food for all meals and a very handy label on all the food detailing ingredients so allergens are easily avoided. The pools are so lovely but very cold! Views from this hotel are so beautiful! We would definitely recommend this hotel to friends and family and would stay here again happily.

Peter Moore

We stayed here in July 2024. The hotel is spotlessly clean (e.g., the poolside toilets are cleaned approx 4 times throughout the day). The service by staff is friendly, polite and exceptionally helpful. There are a selection of pools to choose from (including an indoor one). There are 'adult only' pools, that are more relaxing, through to a kids splash pool with a selection of slides and a main pool, all with poolside seating and a well stocked food/drink station beside. The entertainment staff are friendly and helpful. The food was amazing (we were all inclusive), with various themed nights to keep things changed up. To the immediate south of the hotel (and accessible via a gate) is a beautiful beachfront walk.

Sarah O'Donnell

This hotel is amazing. Beautiful location, spotlessly clean, spacious rooms and great food. It's so big that it can be a bit of a maze until you get used to it! Lots to do within walking distance, if you want to go a little further there is a taxi rank right outside the hotel. Perfect for a family break and there's a separate adults only pool if you're coming without children. Not really sure what I can suggest to improve it!

katherine gladwin

Lovely hotel, staff are so friendly and helpful. Speaking in English, Spanish and French. So much food on offer in the restaurant, pool bar has a good selection of different food and snacks. The entertainment team are so busy all day and night, so helpful and friendly. Marta and Alberto in the entertainment are SUPER. A few bars & shops close by, the marina is 30 minutes walk along the sea front but the buses are frequent and cheap (even cheaper if you can get a green card from the tabacco shop).

Ian Cottrell

Great Hotel. Good sized rooms that were well maintained and clean. Excellent restaurant facilities with a very good choice of food. Friendly and helpful reception staff. If there was one improvement to be made, it would be the bar facilities. There is nothing wrong with the bar staff, who worked really hard, but the one bar can't really cope with the number of guests - as the queues every night confirmed. Also, if you like your red wine at room temperature, you'll have to pay for it as the all-inclusive is served chilled from the tap like the rose and white wines 🤦‍♂️

michael kelley

Enjoyed a wonderful relaxing weekend here with my family. The twin room family suite was perfect for us, giving plenty of space for everyone to have fun. Great seas views from the balcony (our room was on the 8th floor). The swimming pools and gardens were beautifully kept, and the snack bar service means we were never hungry or thirsty. We stayed full board, and the meals were all buffet style. The extensive choices on offer at all mealtimes meant everyone found something they loved. Enjoyed live music and a flamenco dancing show in the evenings in the bar, there´s something on nearly every night and through the summer holidays they run a kids club. The location was perfect for us 5-minute walk to the beach (its at the quieter end of Fuengirola so nice and quiet in the evenings. Right next to the train station that runs from Fuengirola to Málaga, making it super easy to do a day trip to the city. Service was very friendly and attentive, especially towards the kids. Had a great time and look forward to repeating the experience.

Karolina Kowieska

When I read the reviews, I was a little scared and negative! Unfortunately, I don't know what these people expected because the hotel is clean, large, the food is very good, located right next to the station from which you can get to Malaga. The only downside are tourists camping at the pool gate, as if there was not enough space for them, which is of course nonsense, there are enough sunbeds and everyone will find a place for themselves! The service is very nice! I highly recommend !

Justine Roberts

this hotel is outstanding in every way. Total unspoiled area of Fuengirola a very special place. Hotel is super clean, amazing food fantastic all inclusive best I have stayed in. Friendliest helpful staff. this hotel is in a perfect location 3 pools so close to beach. would benefit from one heated pool. The only criticism nothing to do with hotel is the airport was a horrendous experience having to que for an hour and a half carrying a baby was so bad. then we would have had to wait another hour and half for hotel transfer with Jet2 my advice get a taxi €30-40 there in 25 mins.

ashik ali

Ideally located. Room was cleaned daily. Good variety of food. We stayed all inclusive. Small pool. Right next to the beach max 7 minutes walk. Staff were friendly and helpful. Right next to Torreblanca train station. Lots of shops nearby. Really good restaurant on the beachside.

Alan Calkeld

Lovely place located in a fantastic location, the staff are ever so friendly and the maids keep the rooms immaculate, the food was great and drinks were a very good variety we will definitely be going again

ST ST

Amazing holiday!! I was a bit skeptical because of the reviews on this hotel BUT I do not have one complaint, the rooms are beautiful, the food was amazing! To the point where me and my partner would rather eat at the hotel, staff were very friendly, the jumbo club staff for activities in particular were great!! The entertainment was great, the jumbo club staff member made the effort all day!! Included all ages and NEVER a dull moment! Drinks were also great, loads of choice! Everything outside was also so clean and tidy we couldn’t of enjoyed it anymore!! We will definitely be back soon!!

John Tanner

Just come back from a weeks holiday here and apart from a couple of niggles I couldn’t fault the place. The location is good about 400m from the beach where you can go left to the old town or right into Benelmedina and the harbour pubs bars and restaurants, it’s a bit of a walk back up to the hotel but more than doable. The food was excellent on our stay very varied and themed every day so a good choice and the quality was excellent too. The all inclusive drinks were weak and local as most hotels are but this wasn’t a real problem. The staff especially in the dining hall were very friendly and helpful and nothing was too much trouble, the rooms were big enough and cleaned every day they were air conditioned which was noisy but worked fine. My only gripes are the stairs and small lifts as we have 2 children under 2 so we struggled with the double buggy, I think the hotel is an older hotel and more modern designs fit with modern life better. And the pool they operate a cone system if you leave your bed they cone it then if you aren’t back within a certain time the towels are taken off of the beds and stored away “basically you loose your bed” the amount of beds for the size of the hotel is woeful and this needs to be addressed if at all possible, the pool is lovely though and in the sun so it was warm which was nice. All in all I would stay again lovely food staff rooms and service make the small “niggles” easy to live with.

Katarzyna Staszak-Kuźma

Great localization, you can eat fish every day, close to beach and bus stop to city center and Malaga, but its not a quiet place and sometime smell not nice in the room because pipes runs between room and bathroom. Variety of food and drinks, but coffee machines serve instant coffee, and only on the morrings. But there are other places on the hotel where you can drink warm drinks all day. Service is great and all the Staff is very good and helpfull.

Christina Corcoran

We arrived in hotel very warm welcome from all staff. Only there three days and husband got pain in stomach. Ducie from the hotel rang the doctor and we were taking by ambulance to hospital. Husband had. Burst ulcer and was very sick. He was in hospital for 4 days and Ducie continued to help with hospital when I needed a translator to find out about how he was. If it wasn’t for Ducie s fast thinking he would probably have died as sepsis was setting in. We can never thank you enough Ducie for everything especially saving his life. Forever grateful god bless you 🙏🏽🙏🏽🙏🏽🙏🏽🙏🏽🙏🏽

kevj “No7” q

Lovely time very friendly very clean . Entertainment could of been better and the all inclusive bar needs to be extended holiday makers do no like the early close of the bar.very near the town slightly hilly walking but in a good location

Casa Prado

Nice grounds rooms size good- pool could have more sitting area sadly we could never get beds close enough to watch the children in the pool. Bar staff all very helpful and great service from them- regular cleaning in the rooms would be nice or at least provide with more cleaning products and bin bags. Definitely need a car. Location is gorgeous.

Kiz Monk

I stayed here in September 2018 and I can honestly say that this place is absolutely beautiful & the staff here are amazing!! They went out of their way to help me , my mum and my Nan throughout our stay, the receptionists were more than happy to ring for taxis for us when we wanted to go out for the day. Also the staff at the poolside bar were incredible, especially a lady called Idalmis who took the time to make sure we were all okay and enjoying ourselves as she see that I got really upset the first night we arrived because I suffer from severe anxiety. I’d also like to say how grateful I am for the team for caring so much for my disabled nan and making sure that she had a comfortable stay , she had a lovely holiday which was helped by the kindness of everyone here

Lorna Montgomery

Beautiful location between Sotogrande and Manilva. Uphill from the coast, so amazing views of the coast and Gibraltar. Meals are buffet style. Lots of choice and good quality. House wine and cocktails at reasonable prices. The restaurant staff were very helpful. The reception staff were not very welcoming as they didn't greet us and seemed preoccupied by their computer systems.

michael finch

Thief's!! I left my wedding ring which was also my grandfather's in my bathroom beside the sink as I was going to the pool with my family and didn't want to lose it!! on my return I saw cleaners hovering outside my apartment and I went in my ring was gone!!! I informed reception and a lady who spoke English said she would contact head of cleaning and check all key cards of who has entered and I said I would return next morning when I did the lady hid and sent a man out who also spoke English and he was rude and obnoxious and just gave me the impression that they did there investigation and found out I was rite and tried covering it up absolutely disgraceful completely ruined the whole holiday on my second day and I've still 2 more to go avoid this place or save your valuables no cameras or nothing for me to prove any of this!!!

Finn van Rijn

At the beginning of our stay, everything went well and our holiday was great. But on the 3rd night, I woke up to a stinging sensation on my legs, felt like being poked by a needle. There are some sort of bed bugs in the beds. When we informed the person at the reception, he told us that some technician would come by. Which happened, after about an hour a worker came by and sprayed poison everywhere in the room with us still being in it. Furthermore, the pools are overcrowded, with everyone fighting for a pool bed. The adult pool is crowded with kids and nobody doing anything about it. The water fountains are not even working anymore, together with the vending machines. They only work with coins. *But I haven't tried that. The shower is almost falling apart, and the air conditioning looks like it has never been cleaned whatsoever. During the week that we stayed at this hotel, it was not cleaned once. Walking to the beach is not possible, and it will take you over 25 minutes on a steep hill. Overall, just avoid this place. It is not worth your money, and the whole hotel is in desperate need for renovation and cleaning. Also, our complaints have not been taken seriously. When you visit a hotel and there are bed bugs, you would expect a thorough cleaning of the room, not just a guy to spray poison on the sheets where you have to sleep with again tonight. ALSO The general manager is only responding on Google Maps reviews with messages written by ChatGPT (According to GPTZero but I know for sure). How low effort can you be to not even write personalised comments.

Sean Boles

Excellent location. Staff was very friendly and accommodating. I had an issue with my first room and they were proactive to switch me to another room. The hotel is a little older and needs a good refresh. The shower towels were needing replacement. The room bathrooms were very small in size. I could hear people in the neighboring rooms. The pool area had a lot of chairs which was nice as it was a busy area.

Bevin Dcruz

It's a great hotel for the price. The rooms were comfortable and perfectly suited for a five-day trip. The entire place was clean and inviting, and the reception staff was both friendly and polite. The location is excellent—close to the city center and the beach, with plenty of shopping, sightseeing, restaurants, and bars nearby. Plus, it's conveniently near public transit.

Jill Kelly

We had an upgraded room which was comfortable and had plenty of space, a sea view and corner balcony. We had a good view and could see the sea but there were buildings in between too which made it interesting. I found the bed comfortable, my friend found it too firm. They catered for me Gluten Free. The pool was a good temperature and the poolside entertainment was good. But what would really make me go back was the service, the staff were helpful, knowledgeable, polite and kind, each one going that extra mile.

Andrzelika Gronowicz (Lɪɢʜᴛ࿐)

The hotel deserves certainly 5 stars! The service and the interior of the hotel are at the highest level! I am very happy with this experience, although I was only there for a few days. However, it was enough to rest and getting those beautiful views on the terrace! I definitely recommend this hotel, even if it doesn't have a very good location.

Lee Campbell

Just back from this hotel, it was a very good stay. Positives - All the staff are brilliant especially the lady on the roof top Bar, she was brilliant. Rooms clean and well Maintained Central to everything Pool area generally clean and well maintained Breakfast very good Downside Additional charges for guests, I’ve never stayed in a 4* hotel that charges for the tea tray to be replenished, also get rid of the massive loungers at the pool area, ( there is a fee to use ) there is about 6 of them, no one used them all week and the pool area is limited for sunlight throughout times of the day, normal loungers would allow all quests more access in the area. Also deposit of 40e for beach towels for 2 isn’t an expectation of a 4* hotel, I would suggest a management review of all the silly additional fees. Thanks for a great stay though 😊

Rachel Macd

Absolutely had an amazing stay and what a location and what views. The rooms were good a couple of "tired" issues but nothing that would be me off. The rooms were clean, we had an amazing view and nice to find a fridge in the room. The pool area is clean, plenty of sunbeds, clean toilets and good food. Only issue is the clinking of the slabs........ Breakfast was what you would expect...Cold Buffet, Hot Buffet, Cereals, Breads, fruit etc....something for everyone. Hotel was busy but quiet and guests mingled well. Location is perfect for a walk into town.................Mijas is stunning. I found all staff very friendly from Reception to Cleaners. Reception were very accommodating and friendly. Its not perfect, but not far off it.....any negatives far outdo the positives.....I really cant wait to return

The Reviewer

We had the ground room facing the front which was the last room and we arrived late which had a front entrance view, not great, however the place was really nice and quiet and Abdel at reception was really nice and helpful. Showers could be a little stronger and toilet would constantly drain at times but other than that pretty good value for money.

Naomi Watkins-Ligudzinska

We didn’t stay here. But had a drink in the pool bar and conservatory. Because I stayed here 36yrs ago when I was a child. And it’s just as I remembered with Spanish charm. The man on reception was very sweet and interested in my pictures from 36yrs ago. Pool bar staff very friendly. The views are spectacular. We will be back to stay.

Mark W (Mark)

Great hotel on the edge of pueblo. Only a few minutes walk into the pueblo, passing bars and restaurants on the way. We stayed in room 70, at the front of the hotel, which could get noisy in the early from the bin lorry etc - we did sleep with the pati door open! Rooms are decent standard and the beds are very comfortable indeed and the pillows are great. Aircon provided free but we didn't use it. I like the style of the hotel, traditional , Spanish colonial style. We stayed on B & B basis, the breakfast is excellent. Continental and cooked provided as a buffet. Food at the pool bar was expensive for what it was but very nice. The Fiesta Restaurant is a stones throw away, which is excellent - really great food at reasonable prices. Although the hotel was full, we could always get sunbeds and a parasol. The sun terrace has spectacular views down to the coast. The staff at the hotel are warm and friendly with the hotel kept immaculately clean. I was impressed when on arrival our patio door wouldn't lock. This was fixed immediately. We used the car park under the hotel for 5€ per day. Secure and out of the sun. Parking around the hotel is sparse. And from the underground carpark you can use the lift to reception and rooms. There is a spa providing treatments but quite expensive. A small gym with treadmill, step machine and some free weights to 12kg I think. Not used....on my holidays! I would have no hesitation staying here again

Esther Schonewille

Location: the location is perfect, it is close to the center of the town with restaurants and shops. There is also a busstop nearby. Rooms: the rooms are spacious and many have a terras or balcony. The bathroom is nice and spacious too. Some of the rooms may need an update as they are a bit outdated and the rooms are very noisy as you can hear the sounds from the hallway and the neighbour room. Also sometimes there is dust to be found on for example the bed board and the lamp. The rest is clean and the housekeeping staff is friendly and will answer any questions you may have. Reception: the staff at the reception are very friendly and helpful, when there is something they will do everything they can to help you. Restaurant/bar: there is enough choice of food and the quality is good. Also the waitstaff are very friendly and ready to answer any questions you may have. Swimming pool/bar: people will lay down their towel in the early morning and not come back. There is a nice seating area where you can drink and eat something. The staff is friendly. Overall: there are many seating areas in the hotel and the overall ambiance is nice and relaxing. It is a good hotel with friendly and helpful staff. I will certainly come back!

E

Amazing hotel some of the kindest and friendliest staff who really go out of their way if you need something. Our room was spotless and amazing view of the sea. Breakfast buffet was 10/10!! We asked to extend our room by a few hours due to a late night flight and they accommodated us perfectly and for a good price! Pool area is absolutely gorgeous and one of the cleanest pools I’ve ever been to. I left my sunglasses on the side of the pool and asked the next day at the reception and they were super quick to call the maintenance / cleaners and they handed me back my sunglasses within a few minutes, really going out of their way for something minor which we greatly appreciated!! Restaurant and bar are reasonably priced and lovely food and drinks, definitely recommend. So close to the sea and only a 15 minute walk to the main town. Highly recommend this hotel we were looking to book as soon as possible to come back! Refurbishment is taking place in opposite building but barely any noise and no bother to us. Thanks again!!

Emma Afrasani

Pros: large bedrooms, decent breakfast, great location, nice staff Cons: does not live up to a four star quality. Bugs in the bedrooms, open tiles, leaking bidet, balcony light and main light in bedroom non functional. While breakfast offered a wide range of food, the quality of the food was not high. Would consider this a three star hotel, with a more old fashioned aesthetic.

monica tonry

Lovely laid back hotel right on the beach. The building is an older building so it's not modern. Very clean and everything works. Aurcon,hairdryer, kettle and fridge in bedroom. Staff are fantastic. .so friendly and helpful. We booked this hotel late and only booked a standard room,it was a great surprise to find our room had a balcony with table and chairs...thank you for the kind surprise!. My birthday fell during our stay and the reception staff clearly made a note of it at check in as ,unprompted, a bottle of cava was delivered to our room on my birthday....thank you so much! Very enjoyable stay.

Stuart Davies

Fantastic Location, Disappointing Restaurant Experience We chose this hotel for its fantastic location, conveniently right next to the beach. Unfortunately, our experience with the on-site restaurant left much to be desired. Despite only visiting for a meal, the service was so poor that we felt compelled to leave. It was baffling to see the staff rushing around, seemingly busy, yet unable to manage even the most basic aspects of service. This isn't the only place we've encountered this issue, but it’s clear that a better understanding of zonal service could greatly improve their efficiency and guest satisfaction. It's a shame because the location is excellent, but the restaurant’s service really detracted from our overall experience.

john pibworth

Would have given more to rooms but no drawer space, kettle but no teabags. Right by the beach good choice for breakfast buffet and lunch menu. Staff helpful. Beach stoney rather than sand gently slope down into water ideal for children. On the whole good experience.

A E

For GBP 100 a night, it provides excellent value for money. The view overlooking the courtyard and onto the horizon is very pleasing. The staff were very attentive; Christ, everyone flocked to Jesus and Nemesis. The shower jet strength was satisfactory. I found the orientation of the bar in the bedroom cupboard a little odd, I think it should be rotated by 90 degrees to be parallel with the wall. The hotel was clean. The floor tiles in the reception area are very pretty. I would definitely recommend it.

Ago Mõlder

Food selection could have been better. Food was partly cold. In our room hairdryer did not work. Pool was good. Nice location.

Anita Hamilton

Don’t listen to the positive reviews, we work in a luxury resort and we have been travelling Spain and Portugal for 3 weeks, this is the worst 4 star hotel we’ve been to and I’ll tell you why. Concerning the reviews, most of the people that stay here are seminaries, these places are booked by their companies and they don’t pay for the stay. However for someone like us that have paid over 100€ a night, there was hair everywhere, the mirrors were all smudged, the rooms are old and seriously need a renovation, the cupboard where the fridge is sustained water damage from all the leaking. There are no plugs for chargers. The grimes in the bathroom are black. The only amenities you get is a soap and a two in one shower and shampoo. You have to pay 10€ to use the pool. We decided to get a late checkout because I wanted to sleep more from all the travelling and the reception called me and woke me up before my checkout time to tell me I was supposed to check out. This said the receptionist were lovely so mistakes happen, we did announced it late. The breakfast buffet was poor and bad quality, the coffee was brown water, it wasn’t worth 15€, this said the servers and the cooks were lovely too. The ilunion hotel still has a long way to go before being able to call itself a four star hotel again. If this was a two star (which it is in my opinion) I probably wouldn’t have said anything. And please community managers, if it is to give me an answer like when you accused the other reviewer for her having ants in her room saying it due to them bringing food in their room, please restrain yourself. We are not difficult customers, we just expected more from a four star hotel.

Steve Keane

Beautiful hotel on a mountainside. Lovely and peaceful. Does not cater just for English so perfect for us. Brush up on your Spanish before you come but most speak English too. All the staff are friendly, especially Juan Jose, Javier and Bianca and Fabio, the Entertainment team. Mijas pueblo is nearby and absolutely stunning.

C DC

**Hotel Review: A Disappointing Return** Nine years ago, we stayed at this hotel and had an exceptional experience, prompting us to return for a 5-night, 6-day stay. Unfortunately, this visit under new management was deeply disappointing. Our room was a far cry from the luxury we experienced previously. The interior desperately needs an update; it felt dated and lacked the sophistication we remembered. The overall ambiance was underwhelming and failed to meet our expectations for a 4-star hotel. The most troubling aspect of our stay was the rude and unprofessional behavior of the restaurant managers. On one occasion, we asked a manager if we could have lunch. Her response was curt and unhelpful; she instructed us to sit and wait for service. Despite being passed by multiple staff members, no one came to bring the menu. We left after an extended period of being ignored, all the more frustrating with a hungry child in tow. Another night, while queuing for dinner, the manager ignored us twice, choosing to address the group behind us instead. This blatant disregard for guests' order of arrival was infuriating and unprofessional. The customer service from the management team was severely lacking. Their attitude was stress-filled and unwelcoming, with no effort to make guests feel valued or comfortable. A basic level of politeness and a simple smile would go a long way in improving the guest experience. This hotel's decline in service and quality since our last stay is disheartening. The management team, particularly in the restaurant, needs significant training in customer service and professionalism. Our experience was far from the superb stay we once had, and it is unlikely we will return.

zoe Ford

Really lovely hotel, that had an amazing infinity pool that no photo can give justice to. The boys loved the tube slides and lazy river. The food was great and the service was outstanding. So much to do, and two beautiful beaches either side too. Never had a problem getting a sunbed no matter what time of day. Even has a little gift shop for those must have gifts! Perfect! 💃🌴🌞

Paolo MALERBA

Room was okay. Super room service, but the hotel starts getting old and new some renovation. The whole service is very friendly and helpful, could learn a little more english or other languages like french, but okay. The buffet is okay, but nothing special. Pools are amazing including the view outside on the infinity pool.

Jekaterina Senets

We had amazing 7 days at this hotel end of July. Beautiful place, with beautiful views. Staff is very helpful and friendly. Drinks and food was great! Beach is always busy with locals, but the sea is clean and warm. Not much to do in the local town, but there is a huge waterside park for kids. La Bonita restaurant on the beach is amazing - very generous portions and very tasty, Pina colada cocktail is the best! Overall, great experience and recommend this place for a holiday.

George Bott

The pools and location are good. Some of the areas were closed at the time (June) like the pub, and every night the bar area was next to a loud show aimed at children, so nothing to do in the hotel outside of the pools. The buffet is also not good for strict vegetarians with mixing of utensils for meat and non-meat foods.

Sebastian Kokot

A really nice place for perfect holidays. Good location with amazing swimming pools and view, very tasty food, friendly and helpfull staff... Fully recommended

giovanni santini

The hotel is in a great location, rooms are clean and the staff is very friendly and helpful. However, the facilities of the hotel are insufficient for the size of the hotel. Unless you are by the pool area before 09:00 it is impossible to make use of the sunbeds. There are signs advising guests not to reserve, but this rule is clearly not enforced by the hotel. Expect also long queues at breakfast and dinner, again, there are simply too many people for the size of the facilities. Staff members are really friendly, and this issue is not their fault, they really try to help.

Tetiana Sorochynska

Great evening entertainments and especially activities for kids! That’s the main thing in the hotel which we were very happy about + the sea view from the room. Pretty good food and variety of it, but it was super busy during the meals, struggle to find the table, waiting in the queue to get the food. Gym - good space but not enough equipment for the amount of people the hotel accommodates. 1 mat for 10 people. The hotel doesn’t provide drinking water neither in the room, nor in the gym (even for all inclusive option). The advice from the receptionist was “better go and buy water in the local shop”. They provide water in the restaurant in a glass bottle which you are not allowed to take to the room. For the person who always drink water and especially in a warm climate it’s a struggle. Had to go with my own bottle and refill it at the bar on request. The hotel advertises access to the beach, but not mentioning that the sun beds are need to be paid for (€6/person). For a family of 4 who has 2 weeks holidays that would be significant extra costs. Mind that. The most shocking was to witness run for life for sunbeds in the morning with jumping over the fence and bushes. This needs to be reserved otherwise no bed for a day!

Dominik Čáp

Huge hotel with insufficient space. At the pool, I recommend getting up early and going to get a sunbed + a place for a sunbed - there are many more guests than there is actually space. Prepare a deposit of €20 per towel. At breakfast&dinner, prepare sharp elbows, because you will not have any personal space at all when choosing food and drinks - the spaces are simply small for such a number of guests. Low-quality food is served, but good things can be found. The staff was very nice, the rooms had a beautiful view and were clean and functional. The pools were clean, the hotel also offers a wide range of leisure options. One evening was a dinner full of prawns & seafood, that was amazing. But if you don't like a lot of people in small spaces, avoid this hotel.

Tom G

Room was basic but overall hotel is pretty good. People should be warned that this is a family hotel so there's tons of noisy kids everywhere you turn. Beach and it's access are great but multiple pools all overcrowded. Amenities are kind of stripped down and you need a cash deposit to get a towel and need to pay to change it for a clean one. Buffet was like a cattle stampede but food was decent. It's 4 star but not a sliver over that.

Adrian Dinita

I've been to Spain on vacation several times. In this case, we chose Costa del Sol. This hotel was great until my clothes went missing. The food is generally excellent; we had breakfast and dinner included, and there were plenty of options. The rooms are nice, and the pools are large and child-friendly. The staff is attentive and always smiling. After the first night, we had to change rooms because the one we had was noisy. After changing rooms, I notice that a pair of trousers and a t-shirt (EA7) are missing; we probably forgot them in the first room. I reported it to reception, and they stated, "Our housekeeper did not find anything in that room".When I asked how it was possible that some of my stuff had vanished from the room (expensive clothes), the receptionist gave no answer, only saying that no one goes through the rooms except housekeepers, and if they find something when someone checks out, they report it to reception for "lost and found," which was obviously not the case. Every single time I tried and ask to speak with the manager staff was keep saying that he/she was busy, unavailable, and to try later on. I will never return here and will not recommend it to my friends. So, before booking of them, keep in mind that leaving expensive items in your room is not safe. Obviously, they were taken, and the hotel is unconcerned about you. It's unbelievable that this could happen in 2024.

Raluca Hazi

The room should be more clean on the floor (full of dust and hair). And also the rat which walks around the pool bar is distgusting and horrible. The food and the staff was great! Also the one from the reception, entertainment team and from the restaurant.

Aguśka Kwiatek

I stayed for 2 weeks in April. The rooms are small but clean and well-kept. Cleaned every day. Various meals for breakfast and dinner. fresh and tasty, there is also a choice for vegetarians. There are bus stops close to the hotel. I heartily recommend it

Bouchra jebari

Perfect location. It has a back door to access the beach by crossing the road. Our room was huge with 2 balconies and lovely view. Plenty storage, the room had like a small walking wardrobe. Buffet was varied, if you don't have any dietary requirements, there's plenty options.

Maria Bolland

My daughter & I went to Benalmadena 3 years on the row our last time in this gorgeous place & beautiful hotel was 2019. The food at this hotel is absolutely lovely. The gardens of the hotel are beautiful we were lucky to get a room overlooking the garden right by the pond that had frogs & at night you could hear the frog's which was delightful

Ieva Dirvonskė

First of all - when we arrived the children's pool was very dirty (I have never seen in any hotel like that). Our 5 year old son got a urinary infection with ecoli bacteria and was hospitalized. When the doctor said that there is a high chance of getting this disease in the children's pool - I remembered how dirty the water was on the first day of swimming. The worst and saddest thing is that HOTEL DID NOT ANSWER to me anything when I wrote a claim to the hotel about dirty water and the child's illness. I wanted to protect other children from the same disease and for the hotel to clean the children's pool more carefully. Second, there is no children's mini club, no shows for children. Playground were poor and unsafe. Third, we ordered two Premium rooms. My parents lived in the room full of mold on the walls and the smell of mold was terrible. ( 148 room). Also they didn't have a tea and coffee table, although it should have been in the premium room (received only a few days after asking). Strange thing that hotel is 4*star but there are paper cups (insteand normal ceramic cups) and paper sticks (instead teaspoons) in the premium rooms. Rooms are old fashion, poor quality and many time used (and don't look under the bed). Cleaning room service - TERRIBLE! Even when we left a tip they didn't try to clean better. The safe was broken and had to be repaired. The room’s unlocking cards stopped working again and again - must to change in reception desk. A LOT OF MOSQUITOES!!! (1.5 km away in another hotel there was not a single mosquito). The only good thing about this hotel was the food. However we didin’t understand why we must to buy “wine and water” for kids too in online booking. The reception couldn’t answer to this question where is the logic. Another stupid thing was to carry a special paper to the restaurant all the times (when other hotels just put on wristbands). In conclusion - I do not recommend this hotel.

Nick Dale

I recently stayed at the Marina Hotel, which claims to be a 4-star establishment, but our experience was nothing short of a nightmare. From the moment we arrived, it was clear that this hotel does not value its guests. The staff treated us with utter contempt, behaving as though we were an inconvenience rather than paying customers. The most shocking part of our stay was when I was physically assaulted by a security guard simply for attempting to take purchased food up to our room. This kind of behaviour is absolutely unacceptable anywhere, let alone a 4-star hotel. As if that wasn't bad enough, if you decide to pop to the shop, be prepared to have your bags inspected upon your return. Any alcohol you purchase will be confiscated, so forget about enjoying a beer on your balcony. You can’t even take a proper-sized bottle of water to the pool—while they allow a small bottle, if you bring a 2-litre one to stay hydrated throughout the day, they’ll confiscate that too. To make matters worse, on the third day of our stay, I discovered a dirty pair of boxer shorts in the corner of the wardrobe. It was revolting and made us seriously question the cleanliness of the entire room. The constant restrictions make you feel more like you’re in a prison than on a relaxing holiday. The overall experience at the Marina Hotel was dreadful. The combination of poor service, outrageous rules, unsanitary conditions, and outright aggression from the staff made this the worst hotel stay we’ve ever had. If you value your comfort, safety, and freedom, do yourself a favour and avoid the Marina Hotel at all costs.

Shelley Osborne

I’ve came here for a girls holiday its our second time to Benidorm but our first time staying at the Marina. We love this hotel, the staff and location that much that we are coming back next year to this hotel. It’s very clean, the cleaners work very hard all day and night to keep it clean. The reception staff were all friendly and efficient. We arrived at 11am and our room was all ready for us to check in. A massive selection of foods for breakfast and evening meals I loved all the food and choice on offer. Poolside lovely and clean, it gets cleaned everyday. Rooms are a good size we had 3 girls in a room with 3 single beds and it was just right. The location is on the strip which we wanted so it is very noisy until 7am when the clubs shut. The DJ, dancers, and performers were all good and entertaining. It’s a real party pool vibe with mixed ages. Big shout out to Jhony Edison and Ozzy the poolside waiters, they are all so helpful, go above and beyond to accommodate you and make you feel welcome. The security team are friendly and sorted any trouble oit straight away. Would highly recommend this hotel for people that like to party and like a party music vibe

Ben Reeve

I have just been to Marina Hotel and booked a VIP package at the pool. Julie emailed and rang me throughout the process, after weeks of trying to get an answer without a reply. She became involved with VIP, and after a feeling of almost giving up, she came to our rescue. I really couldn't of asked for more. Everything was explained fully, so we knew exactly what we were paying for. The day was fantastic, we had a wonderful time, and the experience will live long in our memories. Julie, you are an absolute diamond, and we can't thank you enough for everything you did. I have your personal number, and I will be booking with you again next year.

gina skinner

Loved my time at Marina Hotel. The pool area is fantastic and the dj plays great music. The food and drinks are nice. Love the secret fountain. Always visit there even if not staying in the Marina. Rooms are adequate and everyone is so friendly. Its ideal position in the middle of the strip means plenty of entertainment and it’s very close to the gorgeous beach with its lovely sunsets. Couldn’t ask for more for a great holiday.

Charlie Stone

Suli, an AMAZING waiter! Couldn’t do more for us! Made sure we was happy ALWAYS! Will definitely come back here again just for this guy alone! He’s fantastic. Also the pool party was great! Fantastic vibes!

Atanas Denev

Just a wonderful place to stay. Very luxurios with everything necessary for a good stay. Spacious, modern and beautiful rooms. Wonderfull food and rich buffet for breakfast. Infront of the beach and in a quite area. Price is very decent for everything it offers as well.

levi miguel

Excellent! Excellent facilities and staff(very professional and attentive). Superb suites, plentiful and varied breakfast, great menu/restaurant. Recommended!

Jane

Was an amazing experience. The pools were beautiful and the breakfast was fresh and varied.

Paul

We stay here often for business and pleasure. The staff are brilliant, the rooms comfortable and the food delicious. Just had an evening meal delivered to our room which was absolutely superb. The Motril hotel and its staff are a credit to the Hotels Elba chain.

Dawn Boyle

Not disabled friendly hotel. Pool too far away from hotel. As was the beach Staff fabulous. Super clean. Good food. Typical Spanish buffet Very very noisy from road And the smell from the restaurant across the road. ( Nothing to do with the hotel) Was not nice

Clarabella

5* We had an amazing time at Ilunion Fuengirola, the food was so fresh and the staff were very helpful- even though we didn’t speak much Spanish they accommodated to us! The entertainment was great, and Blanca, the activity worker was so friendly and welcoming, we were involved in the activities and up on our feet clapping to the flamenco dancing! Olé! They also had live music and the saxophonist was the icing on the cake! It’s right by the beach so it’s only a 1 minute walk to the sand and sea. I would definitely stay at this hotel again and have already recommended it to family and friends. I’m really glad we chose this place over other places were saw advertised.

Stanis

Generally not a bad hotel, but it feels outdated, rooms especially. Breakfast is good. Position generally is good, but I have realized that this area has a higher average age of population than I prefer. Generally, the price I paid could be lower for what I got.

Dione Lockyer

Beautiful hotel with extremely friendly staff. As you walk in, all of the staff had smiles on their faces, which is lovely to see. We had a sea view room which was breath taking. I'll definitely book again

Geraldine Carlin

Reasonably priced hotel in a prime location. Right on the beach, rooms have beautiful sea views. Staff are always helpful and courteous. Highly recommend.

Sarka Papouskova

Easy to get to by car or by train. Good breakfast, clean rooms. Lovely location. It was good value for money. One minus: bathroom in our room needed upgrade.

Rehan Ansari

Honestly, I was pleasantly surprised. My wife booked this and honestly, the pictures just DON’T do it justice. The rooms were really good, the overall resort was really good, staff were great, food was good (breakfast tried only) the location is great if staying in Marbella to amenities, and overall an excellent experience. Highly recommend and will definitely be back. Thank you One Alanda Club, I loved my stay and had a great holiday thanks to you guys!

m hol

Just got back from this hotel and we were very pleased with all of the staff and how helpful they were. Its location is great as placed between shops and services , while being close to the beach. It was a very relaxing short break and for a reasonable price. We would return and as everything was so easy , would come for longer next time .

pablo tavitian

I recently stayed at Alanda Hotel in Elviria and had an excellent experience. The staff provided outstanding attention, ensuring a welcoming and comfortable stay. The hotel was impeccably clean, and the breakfast was delightful with a variety of options. The swimming pool was a highlight, and there were plenty of activities to keep us entertained. The location is fantastic, making it easy to explore the area. I highly recommend this hotel for its superb price-quality ratio. 100% recommended!

Irina Vladimirovna

All very good, overall very good experience with room, service, meals and entertaiment - evening music parties and foam party were fantastic!. Substantial (but not abudant) amount of plates and other stuff in the kitchen. Hotel's Kids club is made of an external kids' club renting hotel's playground, unfortunately difficult for kids to mingle in a set up groups with internal rules. The sea was fine, but rather cold and with higher waves all the time through our stay (July).

Emma Goodson

Apartment complex was stunning. Weird smell at night though. A few minor issues with various appliances not working which were fixed with speed and efficiency. Staff very friendly. Location fabulous.

Jillian Howie

Gem of a hotel. Fantastic location. 5 mins from restaurants and shops. Staff can't do enough for you. Jose in restaurant always greets you with a smile. Brunch excellent selection as is dinner. Won't hesitate to go back

gus B (gussieb)

Perfectly situated adults only hotel. Staff were pleasant and informative. Room had a view of the sea and a small balcony. Pool area nice with a snack bar open daily. We will return

Tara E. Stacks

I came from USA alone and waited for my husband and was so at home the week before he got there I didn’t want to leave. I look for these hotels EVERYWHERE I TRAVEL now. It was the best location with excellent views also. The hotel is definitely a boutique style with such elegance and beauty I give 5 STARS ON EVERYTHING! They are super professional and helpful with wonderful service. I will definitely be back!

Estefany Mata

We had a great stayed at this hotel. Staff were very friendly and attentive, rooms were very cleaned. Breakfast was good, so many different options for all tastes. Pool was nice and peaceful with a small bar for nice drinks they also do snacks. The location was perfect easy access to the beach just 2 minutes walk and also had the access to the town from reception. We really had a amazing time :) thank you!

John Billett

One of the best things to note is there are two entrances - one at the top of the cliff level for easy access to the main town and shopping streets, and the other down at the beach level. Such a bonus. It's also only a 3-4 minute walk from the train station. There's also a cool rooftop dining area with great views to eat your breakfast to. Oh, and the breakfast is great.

ferreolla carly

upon arrival, i found multiple insects in the bathroom crawling in the sink and on the floor. concerned about the cleanliness, i called the receptionist to request a room change. a manager came to inspect the situation and kindly explained that the insects came from outside and are harmless. he offered to have the housecleaner deep clean the room instead of changing it, which was not satisfactory. as a guest, i expect a standard of cleanliness and comfort, and finding multiple insects in my room failed to meet those expectations. i found the manager's overall demeanour dismissive as he downplayed the incident as a normal occurrence. the room lacks soundproofing, you can hear everything as if you’re present in another person’s conversation. i could hear arguments from the room next to me and even just the sound of footsteps walking past my door. it quickly became irritating as the noise grew and the groups staying on the floor became bigger. some of the receptionists were kind, which contributed to a more positive experience. breakfast had a variety of options that i found okay. overall, i would not recommend this hotel to others based on what i encountered. i hope the hotel management takes this feedback seriously and ensures that rooms are thoroughly cleaned and maintained to prevent future guests from having similar experiences.

Eva Horvathova

They charge 15 euro a day for parking, which was not communicated to us until after we arrived. The pool is only open from 11am. Rooms are clean, but dated. Our hair dryer was broken, the air conditioning was very weak so we were sweltering hot and couldn't sleep even with it going full blast. Hotel is frequented by a lot of young people, we had teenagers running down the halls knocking on every door, and Hotel wouldn't do anything about it. Wouldn't recommend staying here.

Jose Valencia

Update: One of the front desk staff (Rocio) reached out to apologize after seeing the initial review. We had a tough/good conversation about the situation and she showed a lot of empathy and compassion, which we truly appreciate - even if she had nothing to do with the issue, she seemed very sincere. We decided to change our rating accordingly. We are willing to give this place another try someday and hope this serves as a reminder to all about the importance of being mindful of unconscious bias and discrimination. ——— Original Review Below ——— Absolutely appalled by this hotel. I was avoided during check-in, as they prioritized another guest in line. At first I saw it as a minor inconvenience/coincidence - or so I thought. It happened to me over and over, where a total of 3 guests, were checked in before me despite them standing behind me. The only reason I can see would be race, and I am disgusted. I brought it up to the staff member and he apologized, but the damage was done. Upon entering the room (mind you I booked a "superior" room), the AC was not working. I called the front desk, and they blamed me for leaving the window open (I just walked in for the first time?). Some additional issues: Room floors were sandy upon entering. You can hear through doors/walls making it tough to sleep at night. Do yourself a favor, book elsewhere. They keep getting the same feedback about cleanliness and noise, but do absolutely nothing clearly. I’m sure I’ll get the same response saying they’ll share this with their team.

Michelle Kavanagh

Just back from a week in Barceló Marbella. The staff were all very friendly and helpful especially Paula on reception and the other receptionist who has lived in Swords, Ireland. Breakfast was lovely with lots of choice. The breakfast room is bright and food was replenished quickly My room was great with a very big comfortable bed and soft pillows. Accommodation staff were so nice and the hotel is spotless. I will be back when I visit Marbella again. Great hotel, would recommend !

Romina Roshan

We arrived at the hotel and initially enjoyed everything, but as the evening approached, issues arose. The WiFi wasn't functioning, the complimentary water bottle provided was very small, and to purchase a 1.5-liter bottle, we had to pay 4 euros. Additionally, the lighting in the room was quite dim. We still have a few more days here, but these were our experiences on the first day alone!!! Not to mention, the refrigerator is completely empty. I suggest that the manager try a few hotels at the same level in Turkey and Dubai to see the difference.

Shaun 96

Stayed here for 4 nights, really enjoyed our stay. Rooftop pool is excellent and we always were able to get 2 sunbeds. Breakfast was great and lunch too, we didn’t have dinner. Location is excellent… 2-3 minute walk to beach is very handy. Staff were very friendly and helpful, in particular Connor on reception he was helpful to us in multiple occasions!

Michael Bell

Fine hotel in a great location. Friendly staff, great food and plenty of it. Roof top bar and pool area is superb. Prices are very modest for a hotel if you want to buy a drink or light bite. My room had a large balcony that had a view of the mountain, spacious bathroom with a bidet. There is a seating area with kettle and tea/coffee facility but most importantly there was an under counter fridge for my own beers and wine. I can recommend this hotel no problem.

Emma Thompson

Had a wonderful week's stay at the AluaSun Lago Rojo. The hotel is really well placed with a path from the back of the hotel leading directly to the beach and many shops, bars and restaurants. The staff were all lovely and more than willing to help with any questions we had. The hotel itself was spotless and the rooms were large, bright and clean. We absolutely loved the rooftop pool and sunbathing area, the views are unbelievable! Food was great, very varied with something for everyone. Wouldn't hesitate to come back if I return to Torremolinos.

Lust for Life

We stayed here for a week. Never in my life will I come back here again. Reason: I would go home so fat. 😂 Both breakfast and dinner were of good quality and there was a very wide choice!! Altho there are (unfortunately) many Dutch guests staying there, the menu was not adapted to this. I really appreciated that!! For such dishes you can go to the boulevard where there are many Dutch places to eat and talk Dutch if you want to. 🙄 The rooms were spacious and housekeeping was very good. We had a room on the fifth floor. Room was a bit outdated, but the good housekeeping, the nice beds and the bigger balcony made up for that. Overall personal was very friendly and willing to make your stay comfortable. We stayed there whilst there was a heatwave, but none of them complained. Both pools are fine. Water is clean. Only downside are the people who reserve a bed. There are signs that say you can't reserve a bed, but no personal will do anything about it. The area around the hotel is not for me. There isn't much to do. It's for elderly people mostly. But if you want a quiet and comfortable hotel with shops and the beach near by, I would definitely recommend this hotel! 🙏🏼

Marija Miteva

Highly recommended! Excellent location near the beach, restaurants and shops. Professional and helpful staff, great service, spotlessly clean rooms. Perfect food for breakfast and dinner.

Christopher Woolley

Just returned from home after spending a week here with my partner, 13 year old and 16 year old. We had a great week, very nice staff, good facilities and really enjoyed food, it was all inclusive but the had enough variation for the week with the food options. The only thing I would say it does lack is a better games room for the kids of a evening but other than that we were really happy with our stay and would recommend it. Also to note, we had a kind of two room apartment with two single beds for the kids and a sofa bed for my partner and I, the thought of sleeping on a sofa bed beforehand didn't fill me with joy, but in all honesty it was probably the best sofa bed I had ever slept on.

Mary Shaw

This is a great hotel for families, especially the children. There are lots of activities for all age groups. As grandparents we spent some time on a sunbeds quietly for a while. The beech side lunch was very good and great staff. The evening meal was a buffet, and food was not as warm never mind hot as it should be. Breakfast was a huge choice and buffet stye again but much more satisfactory. Parking was so easy. Very large hotel, which we are not used to but everyone seem to be enjoying what was on offer. How the restaurant staff kept their cool Iis beyond service is a sign of the high-grade of staff.

Brandon Edwards

My wife and I very much enjoyed our stay here. The staff were very friendly, the hotel very clean and the pool area excellent. Right on the beach with beautiful views along the coast. Our room was spotless and had a little kitchenette with a well needed under counter fridge. I booked a massage in the spa for my wife, and she loved it. The staff there were wonderful. Great little shop on site for water, snacks and cava ;) It is a little walk to Nerja, but there is a great bus service that stops right outside the hotel. It costs a Euro per person and takes about 5mins. We would have dinner and drinks and walk back.

Marian Kavanagh

Just returned from a one week stay in a 2 bedroom apartment for five people all inclusive. Everything was perfect.. Food plenty of it and delicious. All inclusive was great house wine really nice and food all day perfect. Apartament very spacious fresh towels and room cleaned every day. I'd highly recommend Onas Marinas... We will definitely be returning.

JJ

Loved my week. Stay here. The only fault I had was the food from the poolside bar. Hotel spotless as were rooms serviced everyday clean towels everyday town centre was was 30/40 minutes walk along the beach or 5 minutes in taxi.

Cristian Hainic

Rooms are small, with dirty walls, and cleaning was not done every day. We left the towels on the floor only once to have them replaced and it was that exact day that the cleaning lady did not come! I found long black hair in the sheets twice, once when I arrived and once after cleaning was done. Hand soap was not replaced throughout a whole week, even if we ran out of it on the first day (there was almost none to begin with). Two of the waiters, a couple of bald guys, were extremely angry all the time, talking to themselves like crazy and slamming stuff while preparing our table for 5 or when cleaning the tables. The rest of the staff, reception, cooks, and dining, were very polite, but visibly tired. This season must have gotten to them from the looks of it.

David Baxter

Just returned from 6 nights at don pedro. Travelling with partner and 7month old baby. Good points - - Very clean rooms and hotel - Good breakfast and food in general - nice pool area ad bar - location is good seafront Bad points - - rooms are small - lifts are old and extremely small - poor air-conditioning throughout hotel - no atmosphere or music at pool area in don pedro, don Pablo has music at pool area - very few staff have a decent level of English speaking Not a bad experience but don't think I would return to hotel. Don Pablo is more modern if I was to return.

Ivo Kostadinov

Hotel is great, but it's management is not good. The all-inclusive is a joke: you will have to wait for anything you want to have. Snacks are in one place so pack food for the walk and wait. In the restaurants you need a waiter to get drinks, and guess if they have an incentive to prioritize you as all-inclusive Internet only works in San Pablo. If you want to use it go there.

heather bardsley

Excellent hotel. Room was cleaned on a daily basis. Good selection of food on the buffet. Kids entertainment team were great with my daughter. We have already booked for next year!

Michael Burkett

Overall my family had a great time, special mention to the kids entertainment team who were great with my daughter during our stay. The only negative was the noisy guests above us and the noise from the bar entertainment during the night. This was not mentioned prior to booking, i would have booked another room if this was mentioned. (Room 2242, 2nd Floor pool view) I spoke to a family who got up upgraded to a family room on the top floor due to issues, they suggested i should book a family room next time. We are looking at going back May 2025, Hopefully we can get a family room.

Alex T

We had the greatest time here. The hotel organised a champagne and a cake for my partner’s birthday and nicely decorated the room. We also got one more champagne as a compliment together with a personalised card. The staff is very friendly and helpful. The hotel is great as well. Do not hesitate choosing this hotel. I have been to more than 60 destinations worldwide, i must say this hotel is top 10 all in all with the location,the amenities and service.

Gary Penney

Just returned from a lovely stay here. We had a complimentary upgrade to our room with a beautiful view. It’s in a superb location and you can stroll to lots of shops, bars, restaurants and the Marina. We stayed B&B and we couldn’t fault the food. Hot and plentiful with lots of choice. It’s clean and modern and no sun bed reserving. We did note a couple of people did do that but received a polite note to inform them not to so everyone had the choice when to use the beds without the war for a spot. It’s modern and clean and the service is very good. We would return, no problem. The bar in the 8th floor is worth a visit. Food and drinks to purchase are on the more expensive side but it’s hotel prices rather than a local bar. Rooms were always cleaned and comfy beds including the sofa bed.

Juanmi Taboada

Had an amazing night at the Sky Bar at Hotel Benalmádena Beach! It's open to the public, so you don't have to be a hotel guest to enjoy it. The views of Puerto Marina from the rooftop are absolutely breathtaking, especially at sunset. They have DJs or some kind of activity every night, so there's always a lively atmosphere. The cocktails are expertly crafted and some of the best I've had, and the service is both friendly and attentive. We even got lucky and saw some dolphins playing around in the marina from up there! It was truly a special night. I highly recommend checking it out if you're in the area. At the end of the night we had the chance to visit the restaurant and the swimming pool which looked amazing.

Beat Wuethrich

Nice hotel. Clean, friendly helpful staff and the rooftop bar is unique! So cool. Food and drinks are a bit pricy but good quality. The only thing which we didn't like was the lack of umbrellas around the pool. There was just no shaded space available if you dudn't join into the early morning sunchair race. Location is great and beach is just down a few steps. We definately would go back there.

paul brown

Nice hotel, no entertainment we'll there is but not for holiday makers, Regina on reception is fantastica, Daniel on rooftop bar is fantastic at mixing cocktails and very friendly, the only down side to this hotel now is it's no longer all inclusive, I've been looking to book for next year and it's very expensive for BB or half bored. The hotel location is excellent on the beach front. I think the decision to remove the all-inclusive was a bad decision, time will tell

Tuomas Oksanen

Our stay at Occidental Fuengirola was an absolutely fantastic experience! The location is excellent, practically on the beachfront, making it easy to enjoy the seaside and stunning views. With short distances to shopping, attractions, and public transport, like trains to Malaga, our travels were incredibly convenient. The hotel service was top-notch, and every detail made our stay feel truly luxurious. Our room was clean and functional, with amazing air conditioning that was perfect for the 38-degree heat. The balcony was a definite plus, and the cleaning service was excellent throughout our stay. The hotel's secluded courtyard offered great services and a beautiful environment, making it a pleasant place to relax. Food and drinks were available practically all day, and having a small bar by the pool was a nice touch. The pool bar food was delicious, and the service was mostly quick. There were plenty of sunbathing spots, but they were in high demand. If you want to secure a good spot by the pool, be early! Our booking included only breakfast, which was an excellent start to the day. There was a wide variety of choices, and something for every taste. Occidental Fuengirola is the perfect choice for a quality and relaxing holiday in Fuengirola!

Ka Ba

Great location! We had deluxe rooms with a comfortable and spacious bed. My minuses would be the paid safe and the fact that the swimming towels are changed every three days. Less than that for a charge. In addition, better sunbeds cost 50 euros per day.

Matthew Carr

Had a lovely stay at the hotel, very clean and all the staff were friendly, food and drink was great. The one criticism would be the we expected a slightly bigger room as we’d paid for a superior room. Overall though it’s a great hotel, ideal location if you want to walk into town , will definitely be back at the hotel next year .

Michaela Doughty

Hotel looks modern. We stayed in the middle of April. There wasn't enough stuff to run it. Both pool bars and kitchen were closed 5 days out of 7. We booked cabana for all 7 days, it was supposed to include service but we ended up going to the hotel bar for our drinks and food due to the bars closure. Luckily there was a big kiosk right outside the hotel and we could buy ice creams, drinks there, even that one of the closed pool bars had freezer full of ice creams! (We spend quite lots of money in the outside kiosk eventually as the hotel seemed to have no need to sale anything to its hotel guests!) The last two days of our stay, they closed the little pool by our cabana and didn't inform us about it, it was apparently due to its technical issues. Pools are both not heated!!! The stuff doesn't speak much English. They speak better English in the restaurants outside the hotel. The Arrozante restaurant is open only Friday till Sunday. Otherwise the food options at the hotel bar during day are pretty limited. My husband and I have both professional hospitality background and we would never rated it 4 stars hotel, sadly. Hotel has amazing potential to deliver much more but not with the current management attitude and work ethic. Clearly the owners are satisfied with its turnover...

Ralu S

Nice hotel, good positioning next to the sea. Top things: 1. Rooms ( very clean and comfy) 2. Swimming pool and reception area. Not so good things: 1. Food ( specially the dinner, the food not well cooked by the chef - the meat was raw in the middle even if we told him to cook it well) 2. Don’t have many activities organized within the hotel or outside under the pool area. Overall our stay was 7 out of 10. Will probably look for other similarly price hotels next time. 😓

Michelangelo Simonte

I had the pleasure of staying at this hotel with my wife and our 2-year-old daughter for five days. The hotel is ideally located on the beach, featuring a well-organized beach service. It offers four different pools with great entertainment, and my daughter still talks about it weeks later. The breakfast is amazing, especially for premium members, who also enjoy a premium reception with a minibar and snacks. The staff is friendly and makes you feel better than at home. We will definitely come back!

Samantha Oakes-Favell

Wow a fabulous place. The food is second to none. The poolside rules are no saving sunbeds so its great to go any time of day. The room we had was called a suit but it was way too small for 3 and the sofa bed was very uncomfortable. The view from our room was not good either and was clearly only intended to be a 2 person room as 2 cups only enough coffee etc for 2 people. That said in a different room I would go back tomorrow. Lots of steps and as a disabled person this was difficult. There are disabled lifts ramps etc just took a bit of sorting out. We went in August don't do that if you don't want lots of children around. The entertainment was OK.

Christopher Spence

An outstanding stay for a family of 4 (children aged 10 and 6). Premium breakfast, which was new for the hotel, was superb, highly recommend for anyone travelling here...views of the sea, lovely food and staff were brilliant, Ivan and Sergio looked after us on each morning and were excellent. Hotel was immaculate and you could not ask for better entertainment throughout the day. We simply had a fantastic time and can't wait to revisit in the future, great memories made!

Fiona Adamson

We recently stayed at the wonderful hotel. As a family of 4 we find the rooms to be large enough to accommodate us all and our belongings. The communal area of the hotel are kept in pristine condition with the pool area being particularly well looked after. We loved the hotel's policy that sun loungers cannot be reserved - the life guard politely removed and kept safe any towels that were left unattended for prolonged periods of time meaning there were enough loungers to go round. We'll most definitely return here, we had a wonderful holiday!

Paul O Leary

Very disappointed. Paid for a suite with Sea and Marina view and got the complete opposite. We could just see the last building in the marina and that justified it. Sunbeds are impossible to get all day. Small cans of beer (Heineken) is €4.50. Very overrated. Definitely not a place for kids. We had to go to the hotel next door for information leaflets on things to do in the area as there was nothing in our reception. Also the rooms are very small with minimal facilities. P.S Don't pay for a sea/marina view

Alesja Bojarchuk

Visiting Playa Granada for the first time and having a wonderful family time here. Seaside location is perfect, facilities are lovely (including anything you need for active holiday), territory is beautifully landscaped and maintained, lots of green spaces and blooming flowers and trees. Personnel of the resort are very friendly and ready to go an extra mile, if you ask for anything. Food is nice, and although there is only one restaurant, there is plenty of choice, including daily bbq’s. Animation team entertains both kids and adults with sports games and fun competitions, and the evening shows are great addition to the day too. Thanks everyone at Playa Granada for a lovely holiday.

nikatin

Very uninclusive for tourists. Everyone speaks Spanish at activities and in the bars they only answer in Spanish. You feel very excluded!!! Great Resort in beautiful surroundings. Large nice rooms with OK beds. Nice pool area with absolutely stunning views of the sea. The food is otherwise very good. Missing some tables by the sunbeds.

Sylvana Balestrino

We had a lovely time! The hotel facilities are exceptional. The beach is right outside the resort and at walking distance. We thoroughly enjoyed our time here and can’t wait to come back again!

Agata Twardosz

The best hotel that we have ever been to! Animators are full of positive energy, really helpful service, lots of atractions and the view is amazing. Every day there is a different cuisine at the dinner which we really have apreciated. At the beach you can relax and read a book in a peacefull atmosphere. We loved so many shows that gave such a talented artists every evening at the theatre. We can recommend this hotel to everyone who wants to spend unforgettable vacations with a beautiful sunny weather. #PollosLocos

John Palmer

Great place to stay to relax and if you want to go cycling near by. Had a room with sea view, was lovely. Staff are great, all very friendly and professional. Great location, beach, sea, mountains. Food is decent, good range, always something you are happy to eat.

George C

We’ve had a very good experience at this family friendly hotel. We’ve stayed for 2 weeks and everything was great. The staff is friendly and very well trained. Rooms are spacious and well maintained, they cleaned on daily basis (the room was spotless). Food it’s good and fresh with plenty of options to choose from. The entertainment team are amazing and keep everyone (especially the kids) happy. They do a lots of pool activities through the day for everyone to take part, plus the evening programs. Overall an enjoyable stay and we will come back.

Nina Ko

Very strange treatment by the managers. Not clear hotel rules and disinformation from workers caused that living near the hotel we sometimes spent time and money there, in their restaurants. As an educational (professional) center i even offered them cooperation. When i lost my phone in the area they (both managers) behaved themselves in front of me and my little son quite irrespectfully, i was informed that i can't be there (however other workers and restaurants said inverse and we never hided the fact that we are not from the hotel). My son asked me why those gentlemen are like that, and i thought that it was a very smart question. Even though i was "exceptionally" allowed to come to the area at the end, to do so i would have to make a phone call to the manager, i don't think i need any special treatment, respect and clear hotel rules are enough for us. How they allowed themselves talking to me was a strange observation, they (especially the local hotel manager giving me his phone number) did not forget to express a complete lack of respect. This is where you understand how much their nice treatment costs (equals to a hotel room) otherwise they won't consider you being worth it. It touched me because i work with families and also with tourists, i would not even think to treat anyone like that. I used to recommend the place because for a longer time my impression was good thanks to local workers. Well everyone makes mistakes.

Alicia L-B

Overall, a really lovely hotel. Staff were great, food was lovely and the rooms were amazing. There are only a few things to be conscious of when booking, and these are just my opinions, so you can decide what you think! We went all inclusive, we were expecting the children (My younger siblings aged 12 and 8) to be able to grab an ice cream throughout the day if they wanted, the poolside bar only offered ice-cream that you had to pay for, which was a small dissapointment, but not the end of the world. The food and drinks were included on the all inclusive package. The other thing is location, it is a 20-30min drive to Estepona OR Marbella, there is nothing close to the hotel. There is a beach on the site, but its not the nicest. In my opinion the hotel itself was lovely, its just a shame we had to pay 40-50€ a day to just get to somewhere with shops, bars and a nice beach. If you're only wanting to get away to relax by a pool, I would definitely recommend this hotel as its clean, airy and modern. If you're like us and like exploring, I'd try and get somewhere more central to a local town.

Urs Lahrmann

We stayed for 2 extremely nice weeks in one of the awesome bungalows (for 6 people) the hotel has. We participated in a lot of the offered activities / animation for the adults and kids and the whole staff was always very nice, polite and encouraging! The food was amazing and throughout our stay of high quality. The hotel is next to the beach but otherwise a little off and it is also a little difficult to get anywhere without a car (public transport is quite bad in this area) but this is our only criticism. Our special thanks go to Ramon (waiter) and Elena (animator) who were extraordinarily friendly and helpful!

Angela Montoya

Excellent customer service. Always a friendly attitude, accompanied by a smile. In general all the hotel staff EXCELLENT but I want to highlight the entertainment team who were always encouraging to participate in activities for children and adults. The shows at night always prepared to entertain and please the public. Helena my favorite, full of energy, enthusiasm and excellent personalized attention to the guests. Congratulations and thank you for making my vacation an unforgettable time. I WILL DEFINITELY COME BACK!

Alan Hughes

The rooms are very good indeed. Plenty space, good shower, a safe that you can use with your room key card, a small but adequate balcony with a sea view, a drying rack for your swimwear, comfortable beds, easy chairs, table, table and chairs on the balcony, a fridge. The pool area is great and easy access to the beach which is right there. The breakfast - wow. Fried food, fruit, vegetables, salad, cold meats, cheeses, you name it. You can eat inside or outside. They have decaffeinated coffee available too as well as a variety of non dairy milks. Superb spread. Dinner buffet is also incredible. A short walk to shops and other restaurants. The staff are super helpful. Complimentary parking right in front of the buildings. Highly recommend this hotel.

D B

Check in was straight forward with no waiting around. The staff were very knowledgeable and polite. We stayed for 8 nights in a 'Family Room' (2 rooms connected) and the room was very clean and spacious. The rate for half board was also very reasonable. We were also lucky enough to have the most amazing sea view and our own rather large balcony! Air conditioning is quiet and kept us very cool and was a great escape from the heat. Sleeping at night was not disturbed by the heat as the aircon was fantastic. The hotel itself is lovely and the swimming pool is fabulous. My only quibble here is that the main pool is rather deep and not suitable for the little ones, (I could only tiptoe!) although they do have a nice and safe kids pool to make up for it. :) Pool side the staff are happy to take food and drink orders which was really nice. The hotel location is very quiet (good thing!) and has direct access to the gorgeous beach. The hotel is a little bit out of the way and is roughly 15 minutes walk to the Miramar shopping mall. (Highly recommend the Carrefour supermarket!) We went half board and dining for breakfast & dinner was quite simply amazing. The quality and range of the food, combined with staff who would do anything for you was just wonderful. The hotel staff also went above and beyond to cater for our sons severe nut & sesame allergies. To the point that they would ask him what he wanted for breakfast & dinner (literally anything!) and the chef would own cooking the meal in an allergy safe kitchen. Amazing! Thank you so much IPV Palace! Overall I highly recommend this hotel for families who want to swim in a lovely pool, have fun on the beach, eat fantastic food, be looked after by a great team & have comfortable, clean & spacious accommodation. Great quality all round and value for money. :)

Caitlin

Me and my partner came here last summer. The hotel itself is nice - the reception staff were friendly and welcoming despite it being so late. We had booked a room with a double bed but instead got two single beds. It was so late that we didn't bother asking to change rooms. The room was really nice. The air conditioning worked really well, the room was nice and clean and the balcony overlooking the pool and beach was lovely. The room does not have tea and coffee facilities which is disappointing. We had breakfast and our evening meal in the hotel. The food was nice, lots of variety and plenty hot enough - although no one told us that there were more food options outside for the evening meal until a few days into the trip. The staff in the dining area were all very nice. The pool area is great and there are plenty of loungers available. There is a bar near the pool which was a bonus too, though we found the barman really grumpy. If we sat in the bar we noticed he seemed to go to every table to take orders, except ours. We always had to go to the bar to order. The one time that I did manage to call him over to take our order, he asked me to pay upfront which was strange because everyone else got given a bill and paid later. The hotel is just a step away from the beach which we loved, but it is a little walk to get to the resteraunts and shops. It's only a short 10 minute walk and there are plenty of taxis available however. We would come here again for a holiday of relaxing by the beach and pool.

Andy Davis

My go to place on the Costa Del Sol. Have stayed her at least 12 times. Staff are always Friendly and pleased to see us. Rooms are well equipped and as all come in the same payout you know what you are going to get. Only gripe is the air con doesn't really go as cold as I'd prefer..... but then I like sleeping in sub zero rooms. Views from Balcony are brilliant and free parking with easy access to the main roads. Also without walking distance to Fuengirola and private access to the beach from the amazing pool area. Will be back for sure !

Natalija Krstic

We spent 7 days in IPV for our honeymoon and it was a delight! Friendly stuff, clean and well mantained rooms, delicious food and great location, everything was just perfect! Great place for family vacation as well! Looking forward to coming back!

June Spin

Ideal location and super friendly accommodating staff! From the moment we were greeted to when we checked out, everyone was super helpful and pleasant. The location is next to the beach and marina with great restaurants all around. There is always a bed by the pool too. Rooms were modern and clean. The food was good and half board was reasonably priced. I will definitely be back!

Ross Mc Carthy

Rooms were very clean with good a/c. Pool view recommended. Staff were excellent. From reception, restaurant, bar and cleaning service. Really good choice for breakfast with the buffet. Ate out every night as the location has you so close to a great choice of restaurants. The hotel location is spot on. Close to the beach and the plenty of shops bars and restaurants. Late check out wasn't available at the time, but a courtesy room was available to reserve for 30mins to get ready for leaving the hotel at a later time. Great idea and service.

Sups Kaur

As our last day at Mac Puerto Marina Hotel comes to an end, I wanted to take a moment to reflect on what has been a truly delightful experience. Before our arrival, I emailed the hotel to request a complimentary room upgrade. Given that it was mid-July, peak season, they informed me they would try their best. Upon arrival, they were fully booked, which was understandable. One of the receptionists joked, asking, "Where is our present? You want a free upgrade, so where is my present?" I laughed and responded that we were the presents for arriving—a lighthearted start to our stay. Our room was spacious and impeccably clean. While the showerhead wasn't as strong as I'm used to, the cleaning staff did a brilliant job maintaining the room's cleanliness throughout our stay. We indulged in the spa once, opting for a relaxing massage treatment. Raquel, my masseuse, was incredibly accommodating and friendly. She provided a spectacular full-body massage that was almost sleep-inducing. Although I wished for a bit more focus on my feet, especially since my friend’s treatment included a foot massage, it was still a beautiful experience. Thank you again, Raquel. Our half-board plan (breakfast and dinner) was satisfactory. Breakfast remained consistent each morning, while dinner offered a different selection each night, adding a nice variety. The pool bar staff worked tirelessly to accommodate everyone, even during busy times. They might have occasionally forgotten to bring the menu upon seating, but their efforts to meet our needs were always evident and appreciated. The hotel's location is superb, situated right across from the marina and the beach, making it convenient to explore and enjoy the surrounding areas. Overall, we had a wonderful stay. Thank you, Mac Puerto Marina Hotel, for a memorable experience. We hope to return soon!

Christine Mcdonough

Great hotel In fab location just off the marina front. Plenty of bars, restaurants, shops etc on the door step. 20 min taxi ride from airport 21 euros. Rooms spacious and immaculate as is all of the hotel. Breakfast was good and great service. Dinner available any night you chose. Lovely patio area with entertainment and nice pool area. Cannot fault the hotel enjoyed my stay.

Lorna Hart

My first visit to the hotel and just loved it. From Reception staff on arrival who managed to change our room to ground floor which made our holiday walking straight out onto the poolside. Restaurant such a great choice of food and friendly staff especially Billy who always made you welcome each evening. Bar staff especially David friendly and professional, good entertainment each evening. Overall the hotel is a high quality and superb in every way. Highly recommend.

Pippa

Decent hotel and overall good effort, but you need to expect the basics. The service should be much better in the spa and bar, especially in the bar area when they have entertainment. The rooms are a great size, but if you are a light sleeper you certainly need earplugs. The location is good.

Barbara Morrison

Lovely hotel, this was my third visit with a group of ladies for a fitness week! The hotel is in a great location, very friendly and helpful staff and a good selection of food on offer. Allocated room 605 which was a little disappointing compared to previous rooms which I have stayed in, it didn't have the pool view which was booked and facilities were somewhat lacking however we have already booked for next year and already looking forward to a return visit.

Latoya McCabef9

Everything about our stay was amazing the staff were extremely helpful the location was ideal with everything just a short walk away. Hotel was spotless rooms cleaned daily. All pools spotless. Left a lovely little bottle of champagne on ice and a card to wish my partner a happy birthday highly recommended and will definitely be back.

Sharon Witherick

Lovely hotel. Nice warm welcome when we arrived. Large room, comfy bed. There is a lift that takes you to upper street level (short walk to centre) nice extras, toothbrush etc. Kettle/fridge etc. Close to beach.

nasim yadegari

Beautiful, modern, clean and very friendly staff. Perfect location, 2 min walk to the beach and very close to all the shops and the city centre. Fantastic pool! Our kids wouldn’t get out. I would definitely recommend this hotel for a longer stay with kids. We had an amazing time, perfect location. You can rent a car literally next door and drive to Malaga, Marbella and the many beautiful cities near by.

Lee Elliott

Just came back from a week stay with my young family. Hotel is amazing, rooms are modern and clean-maids done a great job every single day. Pool areas and grounds are amazing. Food is good. Location is good, around a 30 minute walk along the promenade to the main centre, 30 second walk to the beach. Small supermarket 2 minute walk which was handy as there isn’t many others around that area. Kids disco was good, started at around 9:15. Staff are great and friendly and none stop. Only negatives we found was the birds in the dining room, birds didn’t bother me but the bird droppings on the seats which ended up on my new shorts did! Could have done with some free coffee/tea machines dotted about for all inclusive, along with free small ice creams at the pool bars etc would have been great for the kids within the all inclusive. A late snack bar would have been great too. Apart from these few negatives we had a great stay wind would highly recommend it!

Kasia Ilbery

Fabulous stay and we will be definitely coming back! Excellent hotel for a holiday with kids. Hotel staff at the bar and the restaurants were incredibly welcoming and super friendly, always polite and happy. Special thank you to Alejandro as he made our holiday even more special for us, always willing to help and making sure everything is ok . Very helpful staff at the reception, always trying solving problems with a quick solution. The quality of the drinks and the food was excellent! Very quick transfer from the airport and walking distance to the beach and local restaurants. My daughters really enjoyed kids club and all the activities and the staff working there were very good thank you ( Ana, Mariola, Natalia and Tania). We will definitely be back :-)

Sullivan Hayes

Lovely hotel. The layout of the the hotel is nice with different pools and close to the beach. Food is good and varied and the entertainment was great. Alberto was very friendly always encouraging us to participate in the activities. We will be back!

Wojciech Toczyłowski

I recently stayed at this hotel with my family, and it was an excellent choice for a vacation. The hotel is super close to a wide, sandy beach. The two large pools with gentle slopes were perfect for our small children - they could play and splash around safely. All the service staff were great, and I especially want thanks Alejandro, Coral and Felipe for their hospitality. Highly recommend for families

Оксана

Hello. I would like to tell you about this place. We recently stayed at this hotel. We chose it because it was close to the airport and a new destination for us. But as they say, first impressions are deceptive. The hotel does not value its customers, as there is always a very high demand for it. Although check-in is done according to the principle of take a ticket and come up. When people do not know this for the first time, they yell at you immediately after you come up. The reception staff is not friendly and there was not a single receptionist whom I would not approach and he satisfied my requests! Then after dinner, we came to get help with our things to the room, I remind you that we are 2 women and 2 children, they said that they do not provide such services. I have never experienced such humiliation in any hotel. They steal things, we lost a child's hat on the hotel grounds or in the room, no one helped us find it and the child walked around for 10 days without a hat, we forgot an adapter for a phone in a restaurant and the waiters and the administrator in the restaurant told me that it was my problem, that I took and charged the phone in the restaurant and left it on the table! They did not even want to look at the cameras to see where it had disappeared! The cleaners clean very poorly and say that a general cleaning will be done only after you check out. I went to the reception for 2 weeks to have our room extended for a few hours so that we could not sit from 12:00 noon until 17:00 in the evening, but they did not comply and began to push us out of the room with threats that they would complain to the reception. We arrived late in the evening, wanted to go eat right away so that they could put bracelets on us, since we ate early in the morning at home, but they told us to wait and were busy with the check-in for more than 1 hour, at the reception desk they behaved like this, constantly talking to each other, constantly finding out something and were not at all ready to do their job faster. The main factor is the food, it has not changed at all for 2 weeks for breakfast, and for dinner it was the same. Everything is served in a huge amount of oil, all the food is constantly swimming in some incomprehensible sauces, which is unacceptable for our digestion. Not one hotel has fed us such tasteless and monotonous food. This hotel is absolutely not worth its money and we were left with bad impressions because of this.

M. Koltun

Adorable place to stay with a family. I stayed here for two weeks with my son and my mother. A room view was fantastic! Each and every member of the staff was extremely helpful, pleasant and nice. Food was delicious. Wonderful Isabel not only kept our beautiful room clean and tidy every day, but also left her smile in our hearts forever! Perfect family hotel!

Brian McCann

This is our second year staying in this hotel and we would highly recommend it. The staff are exceptional. All really friendly and helpful. We have a daughter with additional needs and is a wheelchair user. All areas accessible and a simple, no nonsense chairlift into the outdoor pool. Staff always available to help and waiting staff are so pleasant and friendly. Special mention to Hugo and Marta at the pool who were brilliant fun running the Aquadance. This hotel really works for us. We will be back again next year.

Sara Infante

Amazing staff! We went with our grandparents and they were very attentive and helpful. The food in the hotel is diverse and good. Very good location , near by the airport.

janis eislers

Stay superior class room! This hotel has very good-super kind staff and a fantastic view of the sea, but that's not enough for a 4-star hotel! the rooms are very run down, hotel focuses on the outside but forgot what's inside, overall a simple place, more a 3-star hotel definitely not 4 stars, the bar makes good cocktails, the hotel is clean with a good vibe it's time for the owner open his wallet!

Chez Rutto

I’m just finishing my holiday here. Hotel is in good location, staff lovely, same food everyday and not hot. Coffee machines only work at breakfast how convenient for them so they can sale you coffee after lunch or dinner. Also the most weird thing is it’s the first hotel in the world I have been to that doesn’t give you water during meals. They are after your money left weight and centre. We were lucky to change my booking from all inclusive to half board which was excellent idea as I got to eat good hot food in the beach restaurant! I couldn’t be proud of my self! I’ll encourage everyone here to go half board as you get better food along the beach restaurant just outside the hotel and it’s also cheaper than what you will be paying to get same cold chorizos. The most

mylittlelizzie

Only thing missing was the/coffee kettle in the room. This was available in the restaurant up until 12am so we could have gone there to get one if really wanted too. Hotel was immaculate both inside and outside. My girls are 16 & 18 and the 2 pools outside were adequate for them. The beach is not even 2 seconds away it’s on the back doorstep. All the food was top notch and staff were very polite and helpful. Would definitely holiday here again.

Tanja Kalovska

We were in Estepona Palace two weeks ago and we loved it. The staff is amazing, very kind and helpful. Rooms are clean, food is great. Everyone working at the reception was super nice and the girls from the kids club ( Alma, Alba and Maria) absolutely wonderful. My daughter had the best time. I already recommended the hotel to all my friends that are planning to visit Andalucia. Estepona is very close ( like 10 min with a taxi) and the city is super cute and worth visiting.

Kenneth Kettings

We've been to a few H10 hotels, and this was as good as the rest. The rooms were well decorated and so fresh and clean. The food was excellent. We were half board and ate most of our lunches there too in their terrace restaurant, as the food choice there was excellent and it was waiter service too. We checked out early morning so they were kind enough to make us both a picnic basket , which as a really nice touch. We both enjoyed the holiday experience and we would go back there again.

Andrew Carnegie

Had a wonderful week at this Hotel. The rooms were clean and well located with great sea views. We had All Inclusive, which helped with the cost and meant we always had access to grub or a drink. It was also handy as the Hotel isn’t that close to external restaurants. The staff were very friendly and helpful. The grounds are fairly limited, but well tended and there was generally always a sunbed if you wanted one. Estepona old town is a fantastic place full of interesting streets, wonderfully decorated with beautiful flowers. I was so impressed with the colourful flower beds that line most of the main roads. This hotel is perfectly positioned if you want to hire a car and drive to Cordoba, Seville and Ronda.

Henry Shiying Hong

A hidden gem in Estepona, Spain. We stayed here while on our family road trip, the hotel staff was lovely and reception was incredibly helpful. Our room with balcony had a breathtaking coastline panorama of Costa Del Sol and Gibraltar, breakfast and dinner buffet was pleasant. A memorable experience and we will be sure to be back.

Javier Perulero Trigán

Excellent Hotel! We had a family gateway and this place was the perfect place for us as it offers a wide range of activities for all ages. I would like to highlight the amazing staff in the hotel; they made our stay incredibly good always kind and helpful as well as with a smile in their faces no matter what. The views from the rooms are unforgettable and the rooms are very comfortable with everything we needed for the stay. We really liked the food with a a variety of themes and choices for all types of diets. Breakfast was the best! with a huge amazon top milks for lactose intolerant and vegan!. Beware of the lifts, the wait might be long sometimes as they are small and there are 12 floors. All in all, excellent place and we would recommend this place!!😊😊 thanks to all staff!

Hannah Veillet

Me and my family had an amazing week stay at the beautiful Benalmá Hotel and it exceeded my expectations. I would definitely say this hotel is more like a 5*. It is spotless clean and very modern throughout. The location is stunning being right by the beach with the option to hire out paddle boards. There’s plenty of room by the pools so no need to get up early to put towels down. And the food was delicious with different cuisines every night. The entertainment staff were amazing and very friendly. There was a range of activities that were very fun for all ages. I’d like to say a huge thank you to Alejandro for making us feel welcome and being helpful with any questions we had during our stay - your smile brightened our days at Benalmá Hotel. I highly recommend Benalma, you will have an amazing time.

Victoria Wakeham

Luz was fantastic at entertainment around the pool she was always happy and had amazing games! Made everyone feel welcome. Also a huge shoutout to Fabian at the pool bar, Katie in the restaurant, Alejandro for entertainment as well. All of the hotel staff have been so friendly and the food has been so great that we didn’t want to eat out. The hotel has been so clean and the facilities have been so great. We’ve had a wonderful time and will be back.

Juliet Abel

The hotel is in a really lovely location, on a man made beach. Food is good, and drinks are nice. You have to pay more to drink in the Nix Bar, even on all inclusive, and by the pool you are only given tiny plastic cups despite half board and day guests being given much bigger ones. The pool is in a great location with sun all day, even though it is a bit of a walk outside of the actual hotel grounds. The pool is rammed at the weekend because the hotel allows locals to use it, which in a way is nice but also takes away from the relaxing holiday that most people would have wanted when they pay to stay here. The entertainment guys round the pool work really hard. They always ask if you want to participate but if you don’t it’s fine. Shout out to Alejandro!

Ammarah P

DO NOT stay at this hotel if you value your personal safety. We saw a man hitting and kicking his family right outside the hotel entrance and staff did NOTHING to intervene, even though they were guests. Two men that looked like staff came outside but did nothing and kept their distance. Absolutely disgusting. The man was grabbing the woman by the head and throwing her around, and was at one point holding down a teenage girl on the ground and hitting her. They were shouting and arguing for more than 5 minutes and not a single staff member did anything to defuse the situation or assist the women during the assault, despite this happening within full sight of the hotel entrance and on the hotel premises. We were on the other side of the road behind a wall and couldn’t get to them but even when we were shouting and telling the man to stop he didn’t listen and nobody else took action. He drove off and came back only to argue with the women yet again, and there was STILL no action taken or effort made to keep the women safe. They actually let him back inside. No sign of police being called even though he assaulted a woman and a girl publicly and threatened us too. The hotel might look pretty, but if you’re a victim of domestic violence, they apparently don’t seem to care. Choose another place where they don’t enable abusive men.

R C.

I was scared at first when i saw the highway right in front, but it was THE MOST SILENT room i have ever stayed. Double windows, but with a huge space between them, so super quiet. Clean hotel/room. Tea kettle and coffee in the room. Very friendly staff. Nice pool. Huge Carrefour in front.

Adam Carbajal

While the building is dated and not in an optimal location, the rooms appear newly renovated and are nice. The air conditioning worked ok in august. The beds were a little on the harder side.

Preston Phillips

Well, it is a nice hotel, apart from nearly getting ripped off at the bar with a glass of wine, it really soured my stay. I won't return but as a diamond member there are much better properties to choose from, but this is what happens when there are no management in charge.

Hunter Lee Logan

Clean and comfortable, but for the price I’d expect free breakfast, not an extra £23 charge! Room service was surprisingly more fairly priced and very good — the chicken club was incredible. The location is very convenient to the airport and just a short walk to bus stops

Julio Henriquez

Hotel is more like a 3 star. Food during breakfast was below average and we had to wait always for more food to be come out. Coffee is the worst I ever had

Wendy Greenfield

Just returned from our 10 day holiday at this wonderful hotel. From the moment we arrived very late in the evening we were given a friendly welcome including a lovely plate of cold meats, cheese, salad, bread and fruit which was much appreciated after our journey. The hotel staff are so friendly and all work very hard to ensure the guests have a comfortable, enjoyable stay. Without prompting, the housekeeping staff supplied us 2 fleece blankets when they noticed we'd used towels on our beds for warmth due to the air conditioning being very effective! The food is superb with a great choice to suit everyone's taste. All of the bars at the hotel are worth a visit with the main and pool bars having happy hour every day from 5-6pm. The sky bar is definitely worth a visit with its great views and relaxed atmosphere. My only negative was that the beds were a bit too firm for me but that's just my personal opinion. Finally, the location is ideal as it's just across the road from the beach, 20 minutes walk from the marina and there are numerous shops, eateries and bars nearby. I would highly recommend this hotel and hope to go back one day.

what is life

Never fails to meet all expectations, lovely modernised rooms that are spotlessly clean as is the whole hotel, comfy beds. Staff are friendly and welcoming and treat you like old friends. Views and entertainment in the sky bar are fabulous with sea views and cocktails. Downstairs there is a lounge bar leading onto a patio area which has entertainment in the evening. On the second floor level is the pool area with easy access, a jacuzzi pool, bar and food area and lots of sunbeds. Food can be a little repetitive but they have themed nights and show cooking and great selection of hot and cold foods. There are a good selection of bars/restaurants within a short walk of the hotel and the walk along the promenade to the the marina overlooking the beach is right across from the hotel.

Debra Bird

Absolutely fabulous hotel. Just got back from a week's stay and can't wait to book again. I have never stayed anywhere where the staff our so friendly and made me feel so welcome. The food was lovely and all the little extras like free safe, free WiFi and pool towels in the room was an added bonus. The sky bar was amazing I visited there quite a few times. I cant wait to come back and hopefully will be back in

Jay M

This is a beautiful clean hotel. Staff are friendly and helpful. The food here is of high quality. Pool area is big enough (in June) and sunbeds are comfortable. The beach is across the road. There is a lovely park about a 10 minute walk away. I will be back!

matus

We spent 7 days in this hotel and had an amazing time. Booked breakfast+dinner, lots of choices on both, some dishes during dinner were the same daily, some were new. Water and all drinks are paid extra during dinner. Nice and clean rooms, great location, beach 2mins walk from hotel, also lots of restaurants and pubs in walking distance. 100% would recommend this hotel.

John Cochrane

Fantastic family holiday couldn't recommend any higher. Rooms, staff and food were amazing. Stayed in 2 apartments in may 2024 for 1 week and was probably the best family holiday we have had. Kids clubs and pool staff went above and beyond around the pool they engaged and had fun with everyone with games and other activities. Hotel was secure and had plenty of staff on hand, it looked the part and stood out from the ones around and every day seen other holiday makers looking in wanting to see more but access was only by key card. Would go back any time and maybe again before the summer is over.

Ruben Navarro sorrosa

We stayed at this hotel with my family and it was an amazing experience. I would like to highlight the work of all the staff, from the cleaning team to the management. We had small inconveniences which were solved immediately and always with the best attention from the staff. the food is highly recommended, a 9! And the rooms were always very very clean I would like to highlight Cristina Planchadell who helped us to enjoy our stay.

Aylin Seyid-Rzaeva

Staff of the hotel ruined the whole experience of out vacation, i came to have a good time relaxing but unfortunately i was facing unprofessional and rude attitude towards all our group. I travel every summer to resort hotels, but this definitely was one of the worst experiences. One and only amazing staff was during and after the show, i can give a full credits to them, that one star only goes to them and to the entertainment program. Rules of the pool.. You cant use the swimming ring in the pool for no logical reason, but throwing balls around the pool and hitting people is fine😂 If you are letting people play ball in the pool at least make sure that they use a soft one. Ball hitting my ear, and later having swollen ear was an amazing way to relax after hard working year. They are letting people jump in the pool, with no looking at the age and whatsoever, kids jumping on your head and amazing “life guards” are just continuing to look at you with smile, but if u wanna just use a RING FOR THE POOL because u clearly can not swim, you can not do so.Finding a place to lay down near the pool and tan is a survival game, people go and put their towels at 5 a.m and end up coming to the pool around 1 p.m, so if they wanna show their professionalism please develop in these sphere. So, my real advice to you if u want to relax and have good time in the pool, DO NOT COME HERE.Coming up to my amazing customer service, that is below anything that i could possibly see, rude waiters, especially i want to point out Miguel that was extremely rude and unprofessional to everyone, being rude to a kid that is 14 years old is none sense to me. If you are working in customer service where u need to interact with people, you either need to develop some personality traits but if you are not capable of it, you better not ruin people’s vacation. I only remember one name because it was going over disrespect towards my whole group. During the breakfast usually when u enter at least u want to hear good morning, but u only see rude faces towards you. Also, want to note that when u put the plates for people to use, usually it shouldn’t be that hot that u almost burn your hands. Very interesting rule that we faced yesterday during the breakfast that made just laugh out loud, that suddenly there is a special line to sit on the terrace and for some reasons that this rule was going only to selected people. Making people stand up from the table because there is none existing line is way to funny. Also, if u want to celibate your birthday in this hotel, you are going to be threatened special, but in very different ways. Your room will be just skipped to be cleaned, until 4 p.m no one knocked the door. As i said, they just pick the people and everyone is getting different attitude. In our vacation two people had birthdays, first person did not receive even a cleaning of the room, while another person recited a bottle of champagne, so my main question how to u select people? What are the traits that u need to have to be “special” for you? I would really like to get an answer, so also people coming to this amazing hotel would know approximately how they are going to be threatened. Now, i will stop my negativity and would say that the location of the hotel was amazing, you are 1 minute away from the beach and when you exit the hotel you get to the very nice boulevard where u will find restaurants and stores. Entertainment programs was amazing, thanks to the entertainment staff that was giving a hope that there are people who know how to interact with people. Thank you for this experience, i will never forget. Recently i have graduated from Hospitality and Tourism faculty and this hotel gave me a perfect example how to not work in this amazing industry

Fredd I. Meier

When you have higher expectations for a relaxing holiday, stay away: Resort is dated (built 2003 with very "soft" renovation) and there is a mouldy smell everywhere, it is super crowded and they squeeze in as many guests as possible which leads to queues before food hall, overcrowded pool area and dirt (also because they have additional sunbeds in the lawn and guests coming from the beach). Staff is trying their best and many package tourists seem happy with what they get. A highlight is the quality of food for dinner and the seated terrace (most guests prefer to eat in the hall though where you cannot understand a word and face the annoying habits of kids watching movies while eating). And don't trust any of the hotel's feedback to reviews: the nuisance of reserved sunbeds continues and there is no efforts at all to educate guests. Also, guest relations is ignoring everyone who is not Spanish local and AI guest. There is little hope of improvement and we will not come back

Only United

We really enjoyed our stay. The staff were incredibly friendly. There was different options for the food every day. My only criticism would be the snack bar as there was no variety. Apart from that, it is a holiday that will live long in the memory.

Dan Lloyd

Really nice place to stay, we were half board and couldn't complain about anything. The food was good plenty of choice for breakfast and supper. If you can't find anything to eat out of all the choice there something wrong. There was fruit, cereal, every time of egg and full cooked breakfast available with many other things and the same big choice foe supper. Drinks are reasonable priced. Lemonade at €3 and beer €3.10. Evening mini disco for children is what it is, loads of children running and dancing. Staff are very nice and friendly towards adult and children. Many can't do enough to help. Rooms clean and presentable, we read there was not much room but your on holiday not to live in the room. Air con worked well. No coffee I the room but it €2 from down stairs so not a problem. Would definitely visit again and for the pool, slides and lifeguards for the children it was excellent.

John Wilkinson

Rooms were quite adequate, and kept clean. Food was really good, better than expected. Our daughter and granddaughters, really enjoyed themselves. There were a number of negative reviews prior to us going, but to me the rooms are for sleeping in there can always be more space, but I wonder what some people want. The negative food reviews left me wondering, do some people not understand about mass catering. The selection of food on offer was really good, and I mainly found the food I selected to be good. If there is a negative, I would point out the evening entertainment. However it is a family hotel, and the entertainment was geared very much to the kids. Overall a good holiday

Joey Boswell

Not a 4 star hotel by any stretch of the imagination. Rooms are small but the one we were in had a nice view of the mountains pool and sea. Food is repetitive however the staff are very nice, the pools are good. Kids loved the waterslide and the entertainment, and it's only a short walk from the beach. Was ok overall but wouldn't go back any time soon

scott harper

Brilliant family holiday all inclusive, rooms are a little small, a family of 4 we had to share two double beds in one room. Aircon was a god send. Fridge keeps things a little cooler than roo temp, staff are very friendly and the food was amazing. Definitely worth the 4 stars

m w

Me and my wife and two kids had a week all inclusive. Could not fault the hotel or the staff pools were great for kids. Food was good allways something we liked. The system for getting a sun lounger was awfull getting at doors for them to open at 9 then que until 10 before pool open was ridiculous. We never had a lounger all week. But my biggest gripe was the spirits and am not someone who drinks a lot but when you paid all that money it’s nice to have a couple of drinks but they are so watered down it was unreal. It should not be allowed.

Pavlina Jung

We have stayed here a few years ago and in this May 2024 we returned here, the quality is still the same and high. I would like to point out the breakfasts and dinners we enjoyed a lot, because the food is very tasty and the people, who is working here are so nice, we felt like in a family. Rooms are with a balcony, spacious and comfortable. The beach is just across the street and nearby is a supermarket. As well the hotel has a nice bar which is open to 11 p.m. by the pool. WiFi is working very well.

Danielle Maguire

Upon arrival and throughout the first few days of our holiday this hotel seemed great. The room was spacious and exactly as shown on the online images. To start off, the outside tables near the sunloungers were dirty and filled with stains as well as the floor of the hotel rooms not being cleaned. The room we were provided had 2 single beds and we had noticed that one of them were a little faulty as it wasn’t stable on the floor due to the legs of the bed. No issues, we just put up with this. The night before we were due to come home, the “good” bed that we had in the room had broken after one of us sat on the end of it. We went down to the reception and told the male receptionist on duty (his name either Emilio or Ciro) that one of the legs on the bed had broken and that when we had lifted the bed onto its side, 2 of the other legs were missing. We then thought to check the first bed that we noticed was faulty and this had 6 legs. He noted down our room number and said that there were no technicians available until the morning. He never offered a room change, due to use being told since, this is what would have happened. That night we slept on the floor as we had no other options. On the day of checkout, we checked out and the €100 deposit they had held was returned to us. Since then, we have logged a formal complaint with this hotel and Love Holidays in which they have responded to say, they weren’t aware there was an issue with the bed as we never reported the broken bed and if we had, then an alternative room would have been provided. They stated that we also didn’t make them aware of the situation upon checkout. Why would we do this, when we had already notified them the night before? They then added to their story that the maid had gone to clean the room on the day of our checkout and noticed WE had broken the bed for the second time. First they were unaware the bed was broken and the next minute they say the maid had noticed it had been broken twice. If this was the case, then why did they refund our deposit. Seems to me they knew the bed was faulty before our stay and didn’t care. The location of this hotel is in a perfect spot, very close to the seafront however the lack of customer service and compassion has let it down massively. Please avoid this hotel at ALL costs. I have attached the communication with the hotel below as well as the image of the broken bed.

the dark

Hotel is clean. Rooms are big and cleaned everyday. Pool area was nice and quiet. Breakfast was bland and cold. There was four of us and we thought we were singled out around the pool area a couple of times. My wife asked at the bar for a cup of hot water to make tea and sit at the poolside bar but she was told she would have to go her room. We decided to stay at the poolside bar and have a few drinks which was nice. Another guest who we didn't know arrived with her own bottle of wine from a supermarket, had it opened at the bar and sat with us. A while later a staff member approached us and told one of our party that we couldn't bring our own drink in. It was explained to him that it wasn't our wine but he didn't believe us. Another day at the pool we got a drink at the pool and were served our drinks in plastic cups. Hotel policy. The next day though numerous people were drinking at the pool with real glasses. We did open a tube of Pringles at the pool and were approached by a staff member who informed us it was against hotel policy we apologised for error but other people around the pool were eating and drinking their own food and drink. It left a sour taste for sure. We won't be back.

Roger

The staff, hotel and location absolutely amazing, windows not sound proof but we were there during the European final so obviously would have been a bit noisy, 5 minutes walk uphill to the train stop and only 2 minutes walk downhill to the beach, just advanced notice there are no kettles or irons in the rooms most likely due to fire hazard, but overall we were very happy to have spent a week here

Bronwyn Boland

Lovely location with beach so close,rooms spacious and cleaned with fresh towels everyday .We were enjoying our first few days then a few things left us quite upset and a bit confused to be honest .We totally understood rules regarding no food /drink at pool,one day we had our own snacks at pool and were approached twice to ask us to remove them ,we apologised and of course knew we were in the wrong,but hard to accept this as people around us were drinking from glasses as opposed to plastic glasses as was hotel policy, I think what upset me the most was an evening we were having drinks in pool bar,another guest asked if she could join us ,she had her own bottle of wine which was uncorked by barman ,after a while barman approached me and said we couldn't have our own wine ,I informed him wine wasn't ours and we had been spending money all evening at the bar,bar wasn't busy so he knew we were paying ,why not call out the lady who was breaking the rules??Very embarrassing for me, I had a word woth reception the next day ,needed to air my feelings and make them aware that we were singled out and blamed for other people's rule breaking which left us feeling quite deflated ,angry,embarrassed. We are not children there were 4 of us aged 46 to 60 and we just wanted a relaxed chilled out break but by the end of the week we were just upset and felt very uncomfortable.Please remember to ensure everyone is obeying your policies and don't single out 2 couples for one mistake .Suffice to say we will not return which is a pity as we were really enjoying it ,maybe have more staff to ensure all guests are following policies ,then u won't have the excuse that staff can't keep track of all guests .

Anton Miroshnichenko

Stayed at Don Marco for two days. This is a pretty basic mass tourism resort with evident cost minimisation theme. Air conditioning in rooms is quite poor; instead of the double bed I have explicitly requested upon booking the room came with two single beds. Also Don Marco is advertised as an adult-only hotel which is misleading - there are lots of children in the restaurant and pool areas. The whole area is very noisy with lots of machinery around and entertainment events blasting trashy music. Not a relaxing place.

Leah Bertsch

Don’t touch the thermostat! Our room is 26 degrees and only pushes out heat! Our neighbors said their room is 31! No customer support to call on hotel phone or on mobile. Went to front desk to wait in line for 30 minutes only to be told to open up my door to cool it down. He said they don’t have aircon and can’t cool all the rooms. No other help. There are no signs saying the thermostat doesn’t cool. There is clearly a snowflake on it indicating it is cooling but it’s pushing heat. What do they do in the summer? I won’t stay here again.

Avril Kinnerk

Would have been a five star review, however we had big issues with the house keeping. Twice they left our door open so anyone could walk into our hotel room. Be sure to use the safe so you don’t lose any valuables. Very worrying.

Daniela

Very pleasant and relaxing place in front of the beach. Large and Clean room with big king size bed. resort has several swimming pools and spaces to relax and enjoy sunlight. Fantastic breakfast Just 10 minutes with taxi from Malaga airport! Suggested

Muji

Lovely hotel. Room was good, service was very polite. Long qeues at check in though so could do with more staff/computers at reception. Breakfast was ok, nothing special in my opinion and same for dinner. Was just heavily overcrowded and not a pleasent. But my overall experience was good at the hotel!

Wendy McCheyne

Absolutely love this hotel. Great location right on the beach. All staff are friendly and helpful. Gardens and pool area are lovely to sit in. Dining room is air conditioned, plenty space. Food is suitable for everyone, great choice at breakfast and dinner daily. Entertainment at night in one of the bars in the hotel.

Гюнель

A wonderful hotel with an ideal location. The rooms are large, cleaned every day. Nice view from the sea view rooms. Delicious breakfasts with local products. A large pool, there is a separate pool for children. During my stay at the hotel, I had a birthday. It was nice to receive a bottle of champagne as a gift, but first of all, the attention of the staff is valuable

P Armstrong

Spent 4 nights here recently and cannot say anything but positives about this hotel. Food, rooms,staff and location all excellent. The retro feel and nostalgic history adds to the experience and will highly recommend to anyone. 5 stars all day long.

Angela Heathcote

We are in a junior suite overlooking the beach with a jacuzzi on the balcony which is wonderful. The only problem is there are two deck chairs on our balcony which are very uncomfortable & difficult to get out of. Ordinary chairs would be better. That's our only complaint, everything else is great.

janet kershaw

I love this hotel! Fifties chic. Staff are professional and friendly. The hotel is spotless thanks to the nonstop cleaning schedule. Each room I gave stayed in has been comfortable with a sea view. The reception area always smells nice, and now you can purchase the same room fragrance. One big request/ suggestion is for a pot plant or something be placed at the corners of the parasol bases at the Odina bar. I have seen many people trip or stub their toes on the wide base unit. The views are too good to look at rather than where they are walking.😎

zeshan habib

Cannot say enough good things. Allowed us to check in 5 hours early for free and alllwed us to keep our belongings safe whilst giving us beach towels to enjoy the beach whilst waiting for our flight which got delayed. Amazing service, location is beautiful (across the road from an amazing sandy beach which has pebbles too). definitely recommend

josephine prain

Spent 9 days there. We found everything about this hotel very comfortable. A home away from home. Loved the location. Easy access to the centre, but away enough to enjoy the long promenade coastal life. The staff very very friendly and helpful. All of them. I will definitely go back.

Alexandra K

Fabulous experience at this hotel. Staff is polite and super helpful . Room was cleaned every day , changing the towels , toiletries . Breakfast is super yummy and they provide fresh and great selection . We will definitely return soon . 10/10

Lida Mousavi

The twin bed it was separated and the floor doesn’t has carpet and the room doesn’t has slippers for guests. The bathroom not very well and not comfortable.

Roy Mukungunugwa

My Girlfriend and I recently had the pleasure of staying at the Hotel Vincci Malaga, and I must say, it was an absolutely outstanding experience from start to finish. What truly set this hotel apart for us was the exceptional service provided by the front of house staff, particularly Isabel, David and Adrian. From the moment we arrived, Isabel and David at the front desk greeted us with a warm smile and went above and beyond to ensure a seamless check-in process. They took their time to provide recommendations on the best local attractions making sure we had all the information we needed to make the most of our stay. Isabel and David were always there to lend a helping hand with a genuine and friendly demeanor. During our time at the hotel, we had the opportunity to interact with Adrian, one of the concierges. His knowledge of the area and attention to detail were truly remarkable. Whether we needed assistance with room service, securing a dinner reservation, or arranging transportation, The hotel itself is beautifully appointed, with modern amenities and a stunning coastal view from the rooftop terrace. The rooms are spacious, well-appointed, and impeccably clean, providing a comfortable and relaxing oasis after a day of exploring the city. Overall, our experience at the Hotle Vincci Malaga was simply exceptional, and I attribute a large part of that to the outstanding service provided by Isabel, Adrian, and David. Their dedication to ensuring guest satisfaction is truly commendable and sets this hotel apart as a must-visit destination in Malaga. I highly recommend the Hotel Vincci Malaga to anyone seeking a truly memorable and personalised hotel experience.

Funky Duster

Great hotel with friendly and helpful staff. The rooms are clean, spacious and have huge comfortable beds. The breakfast has a huge range of cooked food and cereals, along with an omelette station. The hotel has a rooftop bar and pool which is a great place to chill out (or rather get sunburnt). Stayed here twice and the only slight downside is getting into the town but its only a few Euros and the taxi rank is next door, so no problems there.

Ryan Allison

Lovely hotel next to Málaga train station. Stayed here for 2 nights in February. Staff were very friendly and helpful when we arrived early for our room. Rooms and bar areas were spacious and clean. Breakfast was very good and had a great selection of fresh fruit, pastries, omelettes and drinks. Even some bubbly for a morning mimosa. Would stay here again

Izzie

We were given a room with a door in between ours and another room. It was locked but the other room happened to have really loud guests and the door was absolutely not soundproof like advertised. We could hear their exact words and it did not feel like we paid for a private room at all. The rooftop is made to seem much larger in the photos than in reality. I will admit we came during a very peak period however the pool was very small and there were a lot of children, allowing no room to swim. I tried to make use of the changing rooms and found that there was no lock on the shower door or the changing room door. Also, when I ran the water it came out brown for a while as if it hadn’t been used in a long time. The room design is very nice and the staff are very polite. It is very well located, right above the train station, however it is not right in town where the main tourist sites are (however it doesn’t advertise to be).

Michell Newman

Friendliest most accommodating staff of any hotel I’ve stayed at! They are so wonderful! Food was great and the pool is a nice extra. Beds are extremely comfortable! Strong shower pressure and clean rooms.

Raju Varghese

We enjoyed staying at this hotel. All the facilities I needed were there. The rooms were of a good size; the bathroom was nice. From our balcony we could see the sea in the distance. The hotel is located right next to the train station. It is a 20-25 minute walk from the center of the city. Breakfast was excellent.

Kayella

Lovely hotel but....no entry before 5pm.. .pool doesn't open till 11am.....no towels supplied for pool....buy from hotel at £20 each....not enough sunbeds......lots of kids (well behaved) but thought it was a boutique hotel - rooms were lovely though and garden and architecture great

Kevin 't Hardt

DO NOT STAY HERE WITH A DOG It says pets allowed - more like pets tolerated if you’re willing to lock them in a minimally airconditioned room for your entire stay. You have to sign a disclosure and ‘pet rules’ which is totally normal. They say your pet is not allowed in any ‘interior spaces’ which again makes sense I understand that. It says and I quote “The pet can only be inside the room and in the common passage areas to access it. It is totally forbidden to enter the rest of the interior spaces such as restaurant, games room, and the rest of the rooms, except for the circulation areas of the hotel complex.” So you can see my confusion when turns out it ‘interior spaces’ also means ‘exterior spaces’ and we are meant to know that even though there is no reference to the outdoor garden, by the pool, outdoor part of the restaurant, outdoor bar area and the outdoor common passage areas. Why would you not make it clear on booking and on the pet rules sheet? To trick you into paying for a room? We got accosted in a hallway with the receptionist arguing with us. I suggested they need to change the wording on the sheet because it is incorrect to use interior when they also mean all exterior (actually turns out your pet is not ANYWHERE in the supposedly ‘pets allowed hotel’) and they said - no. They were not friendly or receptive to the suggestion and therefore I have to leave this review to warn other pet owners - DO NOT STAY HERE.

Clare Court

5stars as I didn’t want to ruin their ratings, did not stay here, but google would not leave me alone!!! Looks lovely from outside.

Mrs Bailey

One of the most gorgeous hotels I've ever seen. We stayed here in December, a family of 4 in a 2 bedroom apartment. Everything was clean, well presented and truly exquisite. The gardens and pool area were like a dream. I still remember the delicious breakfast muffins. Finding parking can be tricky but not impossible.

BOAT RADIO

Five stars for the amazing pool area. We stayed in a suite for three nights. It was very comfortable and clean. The hotel itself is beautiful, as are the gardens, and that pool is terrific - our children had a great time. The breakfast is good with excellent coffee. I think my only criticism would be of the location. Sadly, Almunecar is a shabby, neglected and very dated resort town with little to recommend it.

Lars Brink Christensen

Good breakfast. Nice outdoor seating. To be a great breakfast you would need: A few more juice choices, pancakes, waffles. Location was nice related to the bus station. Pool was in shadow which was great for really sunny days. A 15-20 min. walk to SoHo and the old town. Missing showers by the pool/spa area.

S&A Homes

the rooms were good size and nice, however we found hair in the bath tub and the cups were dirty. the breakfast was super good however food didn’t taste very pleasing. the ambience and location is top and it’s fair for the price.

Jamila

Stayed at this hotel during my vacation in Malaga. Unfortunately there was a terrible stench of sewage outside at the entrance. The rooms were fine, breakfast was average. But it was terrible to come home to that smell at the entrance. I would like it to have been more centrally located, it was approximately 12 minutes walk to high street and 30 min to the beach.

Ich Du

Excellent room and great location. Breakfast was marvellous. The one and only negative thing to mention, there was only one soup available with a pre-purchased dinner. Maybe not the hotels fault but at least one alternative would have been great. In general, nothing bad to say about this hotel.

Christos Christodoulidis

Possibly the best accommodation in terms of services and personnel. From the great reception staff to the always kind housekeeping ladies, everyone was willing to help on any kind of request or question. The social character behind the hotel and the all-people accessibility measures taken from braille inscriptions in all needed areas, from the ramps and the spacious elevators to the very spacious and spotless rooms, makes everyone feel so welcomed and cared for. I must highlight the exceptional Felix from the front desk that helped us so much during both our stays and is also a live example of humane and professional behavior at the same time. Excellent value for money at all possible ways. I highly recommend it for everyone visiting Malaga.

Alan Batchelor

Absolutely loved this hotel, the rooms were great, nice and cool when it was hot outside. Good selection of food for breakfast and evening meal. Evening entertainment was great too. The beach just across the road was perfect and could reserve sunbeds for the next day which saved you rushing about. The roof top pool/ terrace had brilliant views and nice to chill out after a day on the beach

Khrystyna Baleshta

Wonderful amenities, great buffet, location is nice because it’s at the end of the street and not too many cars go by, many things to do around. Beach lounges for rent are very nice €7.50 for the whole day for one. The only 2 things that could be improved are the elevators (the are very slow, stairs will always be faster) and WiFi is a little unreliable.

Matthew Lawrence

Lovely location in the heart of the coastal region. The hotel is huge! Yet with surprisingly small elevators as such. Multiple pools including an adults only one. The buffet restaurant is fantastic! I don't think I have been to a better buffet in my life. The rooms are spacious but have a fair bit of wear and tear. They were clean and functional. Service was good overall but porters took forever to get us our bags. Ice machine wasn't functional several floors up and when I called it was suggested I go to the bar several floors down. Not idea when I wanted ice to deal with a sprain.

David Goncalves

I am writing this as I lay in the hotel bed with a terrible neck pain from the uncomfortable bed mattress after what could have been a nice relaxing siesta after a day at the beach. However nothing beats being given a room with a bathroom sink with the height of just above my knees!!! I am no giant at 1,81m but I did not come to a hotel for this! Absolute joke! Complained to reception only to be met with sarcasm from an unprofessional receptionist who said in her exact words “I cannot change the bathrooms”. What she was not expecting me to say was that I stayed at this same hotel just two weeks prior with no issues. She could have saved herself from acting like a fool by just checking her system. To make matters worst her only solution was a downgrade to an inferior room standard on a 1st floor that I did not pay for neither was I happy to move and waste 1 day of my holiday. Let’s just say if you stink like fried oil every time you go for breakfast for 5 minutes, I can only imagine the smell staying on that floor. No gracias. I have been staying at this hotel on an yearly basis since 2019 and in other hotels of the Meliá chain, but if they treat guests like cattle with no care and proper manners, I rather take my business elsewhere. Don’t get me wrong, at no point was I after a free upgrade or a better room, it is as simple as expecting an adult functional bathroom that I paid for. If a hotel cannot provide this to a paying guest, something is fundamentally wrong! I would have posted this after I leave, but I am curious to see if “Carmen” is going to post a copy paste response like “Shame you did not mention this during your stay”.

Martin Clementt

Beautiful see view is not so much a see view but a neighbors view. Very nice staff and areas hotel. But there are too many people. Eating at the hotel, it's more like a fight for life :) You will have nowhere to park your car. Hotel garage is expensive. The location is also very busy. There are too many people everywhere. In the off-season too.

Jon W

Since our last visit the service levels from some of the staff seem to have dropped off. The food and drink is poor value. A steak that had the texture of a rump steak for 36 Euros was a complete rip off. (It didn’t come with sides and you couldn’t order separate sides). The service in the Med restaurant wasn’t great, forgetting to bring drinks, never checking if we needed anything else and never easy to grab someone if you did need something. It wasn’t even that busy either. Arara restaurant was better. Some of the other team members were just bad mannered. They made you feel like you asking for anything was an inconvenience. We got back late one night and tried to order room service, both reception and room service were permanently engaged. At 2.30am it seemed as if they just took the phones off the hook but perhaps just busy. Turns out the phone doesn’t work. Those that put a response on here might want to check if they can fix issues rather than the generic response.

Declan Whelan

lovely modern hotel, with very nice rooms, very quiet at night. Nice private balcony too. Room well equipped. Great breakfast served by nice helpful staff. Lovely pool area, and never over busy. Enjoyed my stay and recommend the hotel highly!.

M. R.

We stayed at a 4-star hotel in a different area of Costa del Sol before moving to this 5-star hotel. The difference in all aspects between the two hotels was so significant that we couldn't enjoy our stay here as much as we did at the 4-star hotel. Aside from the rooms, the cleaning service (which was excellent—thank you), and the facility itself, everything else was below average: 1.Parking is not easy, but you can always find a free spot. 2. You need to use three different elevators to access various locations (restaurant, rooms, parking). 3.Breakfast is 1-star quality or even worse. 4.The hotel lacks a summer vibe and felt very boring compared 5.to our stay at the Hilton in Mallorca. 6. No clear instructions or informations provided on which services are subject to an additional charge. 7.I usually avoid complaining about staff, so I'll keep this general. Except for Marco at reception, the restaurant staff urgently need training in communication and hospitality. They displayed a very poor attitude and a lack of professionalism. (I could provide more details, but I’ll leave it here for management). Overall, it was an unpleasant stay, especially as a club member and after coming from a less-rated hotel that was 100 times better than the Hilton. I would generally rate our stay 3 stars, but I gave it just 1 due to the poor service, breakfast, restaurant staff, and the price/quality ratio, which did not even reach the lowest Level of our expectation.

David Gunnarsson

We checked in very late and were treated extremely well by the night staff. The rooms were beautiful, and pretty much everything was excellent. Huge gym and fitness club, three pools outside (rooftop only for adults), wonderful breakfast, and great staff everywhere. Will definitely stay again to try the beach club!

Simone G

We had a great 6-night stay at the Beach Club with a beach-front view. It was wonderful! We had a solarium and the view was literally jaw-dropping. I wouldn’t have it another way. But the process to checking in was very very tiresome and we argued with the staff for almost 5 hours. There was something wrong with the booking and it really wasn’t a fun experience. But once we checked in, it felt amazing. Restaurants and supermarkets are all in close distance. The swimming pool is cold but perfect for summer. Lots of studios and gyms too! There’s a shuttle bus that takes you to and from the Beach Club to the reception too. Great vacation we had, thank you Higueron!

Clive Summersgill ADI

My wife & I stayed for 10 nights 12th - 22nd July. Had a lovely time & on the whole enjoyed our stay. A minor gripe was the lack of a double bed in our room & no tea/coffee making facilitie The policy for not reserving sunbeds was not implemented & we resorted to an "if you can't beat them join them" by putting our towels down on sunbeds while we went for breakfast, the pool area attendants just shrugged their shoulders when questioned why towels were placed first thing of a morning & the beds not used until lunchtime. On one occasion we had to pay €14 to hire 2 sunbeds on the beach behind the hotel. Other than that great hotel Clive

emma hesselden

Absolutely fantastic hotel. Staff are amazing and they all work very hard. They are friendly and very approachable. Food is delicious, loads of choice and catered for everyone. Very clean and tidy. Brilliant location for public transport and trips. Would highly recommend.

Shelby Braynard

Hotel is okay. Great breakfast/lunch spread, beautiful location, and clean. But lots of negatives that don’t add up to a nice stay: -Our “king” bed was just two twin beds pushed together without a coupling device, so there’s a big crack between my wife and I -The wifi in our room and in most of the hotel is AWFUL. Short spurts of speed tantalize you with the promise of faster connection, but 90% of the time it’s been extremely slow or nonexistent, which makes remote work very difficult. -The hotel staff seem to follow rules fastidiously even when an exception should be made. My friend tried to get coffee from the automatic dispenser a few minutes before the official breakfast opening time of 7:30am and was shooed away angrily… lol. We checked in at 1pm after a redeye transatlantic flight, dead tired, but were told that the official check-in time is 2pm and they couldn’t make an exception, so we went and passed out on the lawn chairs for an hour. -Beach towels require a 10 euro downpayment that must be made in cash… why??? It would be so easy to charge this to the room and release it when the towel is returned. Clearly this hotel is not catering to international guests who not have cash on hand Lots of annoying things with this hotel, so I’d look elsewhere. despite them getting some things right.

Jolanta B

A strong smell of chlorine is felt only after entering. The furniture of the rooms is outdated, the bedding is poor. The service staff is rude. The food served in the hotel is not tasty, the dishes are broken... The experience in this hotel is disappointing.

Paula O'Loughlin

Great location, no tea/coffee making facilities in rooms. Breakfast selection not great. Hotel very clean and staff helpful.

Big Dave

Stayed all inclusive with TUI in August 2024. Was disappointed with the food which has to be one of the most important aspects of this type of holiday. Ended up eating salads most days and lost weight! Bottled water was chargeable which is the first I've ever experienced on all inclusive, and wasn't mentioned in the small print. Same with branded ice creams (although this was mentioned). Water park was good fun, the kids loved it. The beach bar was full of pigeons and the sun covers filthy with their droppings. The staff work hard, particularly the animations team so no complaints there. Wouldn't return or recommend unless the food improves.

Charlene Rutland

We had an amazing holiday loads to do for the kids and the entertainment in the evening was really good as well.. the food was nice it was similar to other hotel I've stayed in, in Spain the pools were great a number of different pool as well as the water park for the little one and slide for the bigger kids and as I have a 3 year old 10 and 13 I was stuck with keeping all 3 entertained. I would like to say how much the animation team really made it tho they were brilliant with the kids and adults always a laugh and they made the holiday they are a asset to the hotel, but all the staff was lovely and polite so thank you for making the holiday what ours was

Phil Garrod

Rooms are very nice, slight musty smell when we first arrived. But leave doors open to air and it's fine. Hotel is lovely too, big but not massive. The splash world is amazing. Lots to do. Evening entertainment is good. Very clean and helpful hotel. Would o Come again.

Albert Ciezkowski

Overall, it is a great place for kids. A lot of nice facilities (pools, slides, table tennis, football, etc.). However, rooms are not too clean, especially bathroom is dirty and full of mould on the silicone. Rooms are also very noisy and we had to use earplugs to be able to sleep. Food is ok, there are really good days but also very average without many healthy options. Most of the pools are closed at 6pm which is disappointing as it is really not much else to do for kids when the temperature is 35’C. At the end the most disappointing thing. We asked several times for late checkout (extension only by 2 hours so that kids could have shower before the long journey). Both our TUI guide and staff had said that it would be possible but we would need to organise it during last day. At the last day the lady at the reception said that it is impossible to do a late check-out. We spent horrible 2,5 hours in heat, waiting for a bus as it would be very difficult to spend time differently without the shower in the room at the end. There was also no space in the luggage room and we were asked to drop our luggage in the main hall. I wonder who would take responsibility if something was missing. If not the last problem with late check out, I would probably give them the rate 4. I really did not feel as a valued customer. Anyway kids loved it and for them it was great time.

James Brown

This is the first time we've traveled to the same holiday resort twice. The food and service were excellent and the campus was constantly staffed and cleaned/tidied/gardened. We could not have asked for much more. The Animacion team was first class, always entertaining the guests (especially children, but also adults) with activities and games (darts, shooting, archery, water polo, water aerobics, etc). The enthusiasm and energy of the team was exceptional. They also hosted the varied evening entertainments, which were of good length and at a good time every evening. I expect a good chance we'll holiday there again next year.

Teba Urquijo

My overall experience is outstanding and magnificent . I have been to Marbella a few times and what has made the difference has been the hotel. It is a boutique experience where every single detail counts. The staff aims to provide an unforgettable experience in a friendly and respectful context. The location is perfect and the size of the hotel maximizes the experience because it is never noisy nor tacky . The quality of the food is beyond my expectations. Coral beach is an elegant hotel that resembles Palm Beach in its golden years. Fabulous.

Natalie Ivakhnenko

This hotel had a nice gym but their air conditioner was not working well and the temperature in there was very warm and humid. Also, you could tell that the fitness center was not cleaned regularly. In our room, the sink would regularly get backed up and there were never enough towels available. I would say that IT WAS NOT WORTH THE PRICE THAT WE PAID for a regular room. Other than that, the staff was very friendly and accommodating.

Hala Bsm

I recently stayed at this hotel and was thoroughly impressed with the experience. The staff were incredibly friendly and helpful, going above and beyond to ensure our stay was comfortable and enjoyable. The location of the hotel was perfect and the facilities at the hotel were excellent. The rooms were spacious, and spotlessly clean. The common areas like the lobby, gym, and pool were all very well-maintained. I want to give a special thanks to a few of the staff members who really stood out. Tenorio, Fran, and Inma were all incredibly attentive and happy to support. They exemplified the high level of customer service that this hotel provides. Overall, I had a wonderful stay at this hotel and would highly recommend it to anyone visiting the area. The combination of the fantastic staff, great location, nice facilities, and cleanliness made for a truly memorable experience. I look forward to returning on my next trip.

Lauren S

What a wonderful hotel - we were blown away with the place, staff and location! The breakfast buffet was well presented and lots of selection including fresh fruits, hot breakfast ( sweet and savoury) along with a selection of fresh smoothies, juices and hot drinks. The service throughout our stay was amazing, the staff are so friendly and helpful and the activities are fun thanks to Rita! :) We really enjoyed having the live music whilst chilling by the pool and during breakfast. Overall it is a beautiful place to stay, it has everything you need. We will 100% be returning! Thank you!

G P

Second time visiting and never disappoints!! Easy to get to from Malaga airport and great location right by the sea. The rooms are clean and spacious. The pool, bar and restaurant facilities are excellent! Great selection of food and drink. Just love this place and will be going back in 2025.

Adam Heath

Absolutely loved it - highly recommended and fairly reasonable for the high quality. One small gripe which was solved to my satisfaction was that the allergy menu didn't reflect the allergens present in the food. Luckily the marvelous waiter/ manager ensured it was safe.

Nigel Payne

Excellent hôtel. Clean, friendly, good service. But the pool is tiny and the swimming pool deck crammed in like a pack of sardines. A great place if you are just visiting Marbella but not a place to sit and relax in the sun.

Clotures JPS Inc.

We spent a wonderful week at Amare. The food, service and cleanliness were top notch. The breakfast buffet had a wide range of choices. The beach music and service were amazing! The staff were friendly and helpful. It is walking distance to restaurants and the old town.

Karen Martin

Not enough entertainment, but beautiful setting staff were fantastic... place immaculate,couldn't do enough for you. Brilliant position. Only thing that we felt was missing was information about what was going on locally and trips and nothing was going on in the hotel, only DJ but not very well attended.

Jonathan Lozano

Our experience in this hotel has been fantastic, they have very attentive and friendly staff ready to help whether in the front desk, restaurants or beach. The breakfast buffet is delicious and they have very healthy options and a little bit of everything for almost any diet so I highly recommend taking it. The rooms we received was clean and spacious, we had the balcony so if you’re able to get that as an option definitely worth the extra spend.

K M

Great place. We visited again for a second time this year. Last year we stayed for a week and it was amazing. The manager was great- friendly, competent, being everywhere, making sure everything is going smoothly. The staff were really kind and helpful. The room was clean. The beach was 11 out of 10! Clean clear water! Sunbeds, umbrellas, and plenty of clean towels for all the guests! The food was great! As well as the coffee! The art in the gallery was carefully curated and beautifully presented, with an amazing sea view. Last year was so good that we decided to come back this year. And this year… it didn’t disappoint. Great place! Really friendly and qualified staff again. Great food and coffee. Stunning beach, clean, pleasing and comfortable. We also visited Folie beach bar- highly recommend! The party on Saturday was so entertaining- totally worth it. So in general- METT is always a good idea. We had a great time. Highly recommend.

Yara Ali

This place is absolutely incredible. Beautiful hotel, lovely beach, great views and amazing service everyone is so nice and welcoming. This is about my 3rd year coming here and I’ve always had a great time!

Albina Shaydulina

It's a nice place, but if u come with kids u need to stay at the sandy beach and not at the wooden part. the restaurant at the beach is so so. We ordered pizzas, fish etc, nothing special, very simple, the lady forgot to bring me my salad niçoise which wasn't salad niçoise but only raw vegetables.

Fahad T

Wonderful resorts. I do recommend others to come here. Special thanks to Nur, our special customer service was in the resorts who made our stay better with her quick assistance and genuine beautiful smile.

Njoud

To be honest this is can’t be 5 star hotel. The service were not as I expected and I had to confirm to them many times what I and my family wanted. the beach was so small. and I waited for them“an hour” to bring me a sunlounger? and they don’t even care so if you looking for hotel that’s really cares about the small details this is not for you .but overall it’s a good place to spend your vacation. with good food and amazing views.

Cioby03

We been in here for 5 days all inclusive. The hotel is very clean,with modern architecture ,very spacious and with an amazing view from the balcony. The food,wide variety where to choose from ,desserts,fresh fruits,fresh cocktails and everything you need. The rooms are cleaned daily very well ,not just surface cleaning Loads of activities for the kids,including playground,kids club,rooms to play,arcade games and swimming pools making it the perfect choice for a family trip The staff at this resort,Don’t have enough words to thank them ,AMAZING ,absolute brilliant people very focused to make your stay as pleasant as possible. The inside pool,and jacuzzi are heated so you can swim and enjoy even if the weather outside it is not nice. The beach it is just opposite the hotel if you want to get a bath in the sea. Plenty of shops next to the hotel. Will definitely come back and will recommend this hotel to everyone. It is MORE THAN WE EXPECTED,much more ,making this hotel the perfect place for a family.

Grzegorz Grzegorz

I do not recommend, crowded, you have to wait to enter for breakfast, lunch or dinner, too few places too many guests, crowded, at the pool if you leave a towel a lifeguard with a beard will take it out and you will no longer have room on a sunbed. rooms very old, broken sockets, dirty sinks, unwashed floors, mold in the pool, mold practically in an unpleasant nook, the pool with lemons from the hotel offer costs 20€ per person per day, if someone comes by car the parking costs 20€ per day, only one slide at the pool works, the shorter one. If you have children I do not recommend, boring. I do not recommend turning on the ceiling fan, a thick layer of dust, and after the air conditioning the children have white throats, sick also they have not been serviced for a long time. Finally, on the last day, while leaving our backpack on a deckchair, we were robbed of our JBL headphones, which had been taken out of a locked backpack that had been left unattended for a moment.

Manni W.L.

The hotel room is old but it is clean and big The swimming pool area is the best part of hotel in my opinion The dinner is a hit and miss ( more a miss while we were there) unless you find a good deal I only recommend the breakfast. The dinner is not necessary in my opinion It is a big hotel and with tons of guests so keep this in mind. We had a good time there

Marianne Keil

The location was lovely, as were the staff, but the entertainment was rubbish, all in french and at 10pm. So basically there wasn't any entertainment for kids. Also the food wasn't good and didn't cater well to my daughter's gluten free and nut allergy requirements.

Shahla Parvez

Pleasant stay with a great view. Well maintained hygiene throughout the hotel. Commendable work done by staff members.

MARK HODSON

Sandos Griego Hotel is a well-oiled machine, offering a fantastic experience for families. The hotel is well-maintained with clean rooms that are serviced daily. The staff are courteous and attentive, and there's plenty for kids to enjoy. Conveniently located near amenities, it features a beach shuttle bus and an all-inclusive beach bar. Our block had two lifts, which minimized waiting times even during busy periods. The all-you-can-eat buffet was impressive, with a wide selection of food catering to all tastes, including themed days like Mexican and Italian. Highly recommend for a seamless and enjoyable stay!

Donald McKay (LS Support Staff)

I am very pleased to say that food and drink was very good with wide range of choices despite this still heard some comments about not the right type of food, don't know what was the right type of food . All kinds of salad cold meats, pork ,chicken beef stews . Pork ribs seafood and so on. All staff very hardworking and friendly, rooms spotless cleaned and fresh towels everyday. Only drawback would be that the actual building is not really fit for purpose for the amount of people and outside space. Entertainment was a bit of a let down going on being boring. Big round of applause to hard working staff

Oana duplea

Had a wonderful stay at Sandos Griego. The real highlight are the staff members who work tirelessly every day to make your stay a memorable one. We stayed all inclusive and were very happy with everything. Rooms cleaned every day. Fresh, varied and plentiful food to cover all tastes. Free bus to/from the beach where they also have their own bar with fresh food and drinks (also toilet facilities). Plenty of entertainment day/evenings. A little gym, a small library and a lovely coffee bar. Decent size swimming pool where we found a sun lounger most afternoons. Well done and thank you to all hard working staff members for making our holiday so enjoyable.

Kaden

All inclusive service is amazing. Lobby, pool, restaurant and bar areas are very modern and have something for everyone. Unfortunately the rooms are a bit disappointing, some are very rundown and the electric on the eighth floor turned off during our visit due to an overload. There are only two elevators and they are very small. Max 3-4 people could fit in one elevator. It can take up to 10 minutes to get an elevator during peak times (for example when the show finishes in the evening). We usually took the stairs and walked up to the eighth floor to avoid the elevator traffic. The entertainment is good. There is a show on every night at around 10pm and it ends around 11pm. The kids club starts at 9pm. There are also some pool activities around midday and in the morning there is darts or jenga. The main buffet-style restaurant is amazing. There are options for everyone, however, after only a few days the food choices get a bit boring. Would be good if there was a more variety of food choices including healthy eating and fresh fruit choices. The pool is quite large, even during peak summer time there is plenty of room in the pool. You may have to queue to get a sunbed at around 8:30am if you want to guarantee one with an umbrella and lay a towel down. There are several beaches within the proximity of the hotel (25 min walk max) and the hotel offers a free shuttle bus to the San Jose beach during the summer time - where all inclusive guests can get special discounts on beach sunbed rental. There is a transit room with luggage storage and shower rooms if you need them during arrival/exit. I really enjoyed this holiday and I hope to return to Sandos Griego in the future.

Charlene AE

This hotel isn't a four star, it has been recently upgraded but it's is the reception area that is nice. The rooms are very very outdated , the smell from the pipes was gross, the taps hot water didnt work but to be fair when I reported to reception they sorted it, on the first night no electric on floor 8, a real disaster... I won't visit again but the staff is lovely and I can't fault them. The entertainment with the exception of the aqua gym 'girl' was a disaster and they weren't friendly, we asked for some board games and I met with a rude lady just said NO! The restaurant staff lovely and very very hard working , overall I won't stay here again as the rooms were just poor and AC made a racket all night , but like I said the one thing apart from the one entertainment lady , every single staff was lovely! When you upgrade the room guys I will probably visit again. All the best !!! A large hotel to maintain!!!

John Parisien

This hotel is dated, but very clean. The furniture is extremely uncomfortable and in need of updating. The bedroom had two single beds pushed together as a king size bed. They didn't even have king size sheets, so you basically had a single bed touching the other single bed in the room. The pool has no umbrellas for shade. You need to buy tokens at 3 euros for each the washer and the dryer. We will not return here unless it gets a major overhaul.

Barbara Brown

The rooms are set out in a village setting surrounded by gorgeous well maintained trees and bushes..The staff are really friendly and helpful. The restaurant is relaxing and well maintained and lovely views over the sea. Also the food is plentiful and an excellent choice at all meal times. Our room was very comfortable and spacious with mini bar and large bathroom. Oddly though toilet rolls seem in short supply and i ended up having to retrieve some from the public toilets as we were left very low. This hotel is lovely and although a bit remote there's bars near and a short bus ride to Marbella.If you're wanting to have a drink after your evening meal there's only the hotel bar. Any others are a taxi ride or a fair walk. 7km to Marbella and 6km to Cabpino beach. Not for people wanting a lively nightlife .

pamela wells

An emergency dilemma the start of our holiday in Marbella. This hotel came to our rescue. Recommended by a staff member who lives not too far from the hotel . Our private rental failed us. We were greeted by Javier at the Marbella Playa with a smile. He went the extra me to accommodation.odate our family needs. My parents are elderly, 80yrs & 75yrs. My father is blind with little mobility.. I am his carer.. ..Room, breakfast, staff and cost.. 1st class. Value for money.. Do Not Hesitate to book here. Accommodation, food, facilities and location, all 1st class.. Thank you everyone...

Ruta Veikutyte

Its not 4stars hotel. I can give only 1 star. It needs renovation!!!! The smell in the rooms- terrible. Maybe its because old beds. The balcony/terrace- need renovation, the water from fontane was going throw our terrace all the time- it was like small river under the table and chairs... The teritory is very beautiful- full of beautiful small houses and plants. After renovation it could be amazing place for holidays! The bar- old style, with plastic furniture. The scene and sound system- like 50 years before. Swimming pool- too much sunbeds in one place. Not cosy, crowded. Prices- too big. And prepare to wait long long time at the reception...

Brenda Bryan

Been twice now and going back for a third time, find it so relating and the staff are lovely. The food was more varied than I have previously experienced in other all inc hotels. Got health and mobility problems so just need to relax so not bothered about wi-fi. Looking forward t my next visit in September

Colin Waring

Great location with very helpful staff in reception and super service from the evening waiters. Right on the beach. Lots of bars to walk too. Comfy bed, clean room. If was modernised price would no doubt increase a lot. Limited parking but short walk to plenty of parking, staff will give directions.

Ayşe Neva Aktuna

Very clean, only stayed for one day but that day was great! The beds were super soft! Very hygienic washroom My only complaint is there is no slippers! 9.5/10 Would stay again

Janna Lehmustuuli

Air-conditioned room featuring a terrace with city views. Satellite TV, a minibar, a safe and free Wi-Fi. Private bathroom includes a hairdryer and a bathtub or shower. What more could one possibly need? Enjoy breakfast (7-11) on the sunny side of the building with direct view to beach and rolling waves, lunch, quick siesta drink, and dinner on the promenade between the main street and the sea, and a variety of bars opening only for the night just 50-500m from the hotel along the shoreline. Note that cafes are named as bars, and churros are only served past 16. The main street quiets down past midnight for a chance of great sleep. Fast 30min walking access from here to Cueva del Tesoro (Treasure Cave), unique in the whole Europe region. Top tips also to see Caminito del Rey (The King's Little Pathway), refurbished for safe public access (mandatory paid tickets include insurance) to one of most known prev. dangerous walking pathways on cliff sides with spectacular views. Be super early with prebooking as shared bus trips both from Rincón de la Victoria and Malaga City sell out quickly for weeks. Nearest tourist office located within 200m from hotel, helpful and kind staff. Safe for women traveling alone. For English speakers; recommended to learn a few basic phrases in Spanish, numbers 1-10, and difference between small/medium/large. Hope you enjoy! :)

Dee Tam

Very good 4 stars 🌟 Hotel 🏨 Breakfast food is amazing 👍 A around is very good restaurants, shops From Hotel you can go straight to the sea beach 🌊 20 meters away 🏖

Victor X

I was looking for a quiet place during low season and far from crowds. The hotel met my expectations. The breakfast was sufficient. The sea view never failed to impress. A bus ride to Malaga centre may take up to one hour depending on traffic.