m hol
Just got back from this hotel and we were very pleased with all of the staff and how helpful they were. Its location is great as placed between shops and services , while being close to the beach. It was a very relaxing short break and for a reasonable price. We would return and as everything was so easy , would come for longer next time .
Rehan Ansari
Honestly, I was pleasantly surprised. My wife booked this and honestly, the pictures just DON’T do it justice.
The rooms were really good, the overall resort was really good, staff were great, food was good (breakfast tried only) the location is great if staying in Marbella to amenities, and overall an excellent experience. Highly recommend and will definitely be back. Thank you One Alanda Club, I loved my stay and had a great holiday thanks to you guys!
Ray Ban
We stayed in a spacious two bedroom apartment for a couple of days and had a great time! The apartment itself is slightly dated but has everything you need including a washer/dryer! Breakfast every morning was scrumptious with plenty of healthy options! The property is close to Nikki Beach which is just a short walk down the road. Plenty of Pools on property is that is more your thing.
The only thing I will mention is the breakfast staff may be a bit lacking with customer service in particular a lady named Valentina. She was rude and not always very helpful. She would drag her cart around and throw dishes in loudly even when breakfast was still in progress. She also yelled at other staff who were just doing their job! She promptly shut off the coffee/juice machines once breakfast was over not allowing anyone to go inside and get refills. For the price we pay for the rooms+breakfast, surely an extra cup of coffee or juice wouldn't hurt her or the hotel. She just made breakfast very unpleasant every morning. Her rude and loud demeanour needs to be addressed/corrected because it ruins the breakfast experience completely.
On the other hand I can't say enough good things about Jose at the front desk! He was always polite, kind and very helpful! Good customer service makes a huge difference!
With a little bit of TLC and refurbishing/redecorating, this spot can be real star! It has so much potential!
Kaija Ingel
I thought for a long time whether to give 1 or 2 stars, but I try to be honest.
I took a few days to think and can't get beyond one *.
I wondered who these people are who rate this place 5* .
The place is very, very old. Photos are misleading, 100%.
The lobby is already dirty, not to mention the rest. The rooms smell of humidity and chlorine, I had to sleep on the balcony to breathe. Musty downstairs. The dinner was the worst I have ever tasted. Worse than in India. I smelled the corn, it was rotten. Not a single piece of chicken or pork, no fish. There were weird salads and stews, some cheap custard cakes and nothing to drink, not even water, you had to buy it from the bar. The fruits were defective.
Breakfast was better, a little, but still, no egg, no porridge, little choice for latecomers. We paid for the meals, actually everyone could walk in and out of the "restaurant"... The servants are rather mean, only the dark-headed man at the reception was good, he really tried to help.
The hotel used to be awesome, but the owners don't put a single penny into renovations, even though it's full house all the time.
It was quiet to sleep, but also the top floor, so half a point for sleeping, half a point for the location.
The star of the hotel is not to be believed, it is not true. If you are used to 4-5 star places, better not go.
Povitha Sasi
Stayed here last month on a family holiday and we had a pleasant stay. Staff are helpful and polite. Buildings are slightly outdated and not well maintained to the standard it could be. However, the apartments do have good space.
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