J S
Ideal location and super friendly accommodating staff! From the moment we were greeted to when we checked out, everyone was super helpful and pleasant.
The location is next to the beach and marina with great restaurants all around. There is always a bed by the pool too.
Rooms were modern and clean.
The food was good and half board was reasonably priced.
I will definitely be back!
Ross Mc Carthy
Rooms were very clean with good a/c. Pool view recommended.
Staff were excellent. From reception, restaurant, bar and cleaning service.
Really good choice for breakfast with the buffet. Ate out every night as the location has you so close to a great choice of restaurants.
The hotel location is spot on. Close to the beach and the plenty of shops bars and restaurants.
Late check out wasn't available at the time, but a courtesy room was available to reserve for 30mins to get ready for leaving the hotel at a later time. Great idea and service.
Sups Kaur
As our last day at Mac Puerto Marina Hotel comes to an end, I wanted to take a moment to reflect on what has been a truly delightful experience.
Before our arrival, I emailed the hotel to request a complimentary room upgrade. Given that it was mid-July, peak season, they informed me they would try their best. Upon arrival, they were fully booked, which was understandable. One of the receptionists joked, asking, "Where is our present? You want a free upgrade, so where is my present?" I laughed and responded that we were the presents for arriving—a lighthearted start to our stay.
Our room was spacious and impeccably clean. While the showerhead wasn't as strong as I'm used to, the cleaning staff did a brilliant job maintaining the room's cleanliness throughout our stay.
We indulged in the spa once, opting for a relaxing massage treatment. Raquel, my masseuse, was incredibly accommodating and friendly. She provided a spectacular full-body massage that was almost sleep-inducing. Although I wished for a bit more focus on my feet, especially since my friend’s treatment included a foot massage, it was still a beautiful experience. Thank you again, Raquel.
Our half-board plan (breakfast and dinner) was satisfactory. Breakfast remained consistent each morning, while dinner offered a different selection each night, adding a nice variety.
The pool bar staff worked tirelessly to accommodate everyone, even during busy times. They might have occasionally forgotten to bring the menu upon seating, but their efforts to meet our needs were always evident and appreciated.
The hotel's location is superb, situated right across from the marina and the beach, making it convenient to explore and enjoy the surrounding areas.
Overall, we had a wonderful stay. Thank you, Mac Puerto Marina Hotel, for a memorable experience. We hope to return soon!
Johan Dees
Nice hotel, clean rooms and friendly staff. Especially the male waiters at the dinner, Omar,Vincent, Rafael and Billy were attentive and helpfull. The female staff are too serious. Food for a buffet is not bad at all, and very good. Location is perfect. Wellness isnt much, water way to cold too.
Lisa Muers
So just returned from a 2 week stay here. 3 families,7 of us in total.
Firstly this is no way a 4 star hotel.
Location is fabulous as it right on marina ideal for restaurant,s, bars and shopping and beach.
Hotel itself is clean rooms are quiet dated and could do with a upgrade, especially the shower in the bath was a little dangerous if you slip getting out of it. We had clean towels everyday but rooms were never cleaned properly our bedding was changed twice in a fortnight.
So on to hotels rules and regulations.no music around pool no ball games in water.no leaving your sunbed for more than 30 minutes or towels were took away.one rule for English and another for spanish as in my son was told to put a t shirt on to eat at pool snack bar when other people had no top on, pool area like a morgue no one spoke no atmosphere at all it was boring.
I enjoyed my holiday because of the company I was in and would never return to this hotel it's so over rated
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