mark mcginley
We had an excellent 3 night stay (Half board). Rooms were modern, clean, spacious & well maintained. Bed big & comfortable. Breakfast was very good with 2 restaurants to choose from. Evening meal options were very good with lots of choice. The staff were very friendly & helpful. The hotel provided a lovely welcome gift in our room for the anniversary we were celebrating which was a lovely gesture. Highly recommended, can’t wait to go back.
x travelling
Really nice hotel right in higuerón. I really liked the breakfast. It's one of the best I ever had! The room had a nice view, and the sofa-bed wasn't as bad as a normal sofa-bed is. It was quite alright. When I'm in Málaga next time I will definitely come back!
Fadi Ashi
Excellent all-around, staff was very nice and very helpful. For tennis fan/players this place is for them have over 10 tennis court that we were able to count. Breakfast buffet was excellent also we had dinner on the roof top restaurant as well as in the restaurant down by the SPA area and the food/service was great.
seda
Amazing hotel, the Spa, rooms, amazing detail and design elements. It was so tastefully set up. Good choice of restaurants and bars throughout the huge property including a beach club area. Outstanding service quality.
Sure to come back again.
David Gillespie
A mixed bag I'm afraid with this hotel. Firstly, the room was excellent (we received an upgrade), and the general feel of the hotel is lovely. Great gym facilities and the Med pool area is lovely. Great breakfast on offer as well. However, the same music play list plays throughout the day and evening at the pool area. Its not a long play list so is constantly repeated and after a day or two becomes pretty irritating, and to be honest after a week I was sick listening to it. We had the half board option and whilst I can't fault the food in the Med restaurant, the service was poor. It was clear they were always understaffed and the staff were constantly running about like headless chickens, and I genuinely mean some of them were running. It was actually quite a stressful environment to try and relax in and detracted from what should have been a pleasant, relaxing experience. It was constantly difficult to attract a staff member to order drinks, and on a few occasions the drinks orders were messed up. On a couple of nights we had only had a starter after sitting for more than an hour. The staff at the restaurant were pleasant and apologetic but they were totally stressed. It got to the stage that despite having half board, on the last night we decided not to eat in the hotel and ended up going out for food.
As I've said, the restaurant staff were generally pleasant however front of house not so. I'm not sure why, but I got the general feeling that you were always an inconvenience when asking them anything, and on checking out we weren't asked if we enjoyed our stay, it was just simply pay the bill and go.
The location is what it is, you should know before you go that it's up a very steep hill, however the shuttle bus was good.
Unfortunately, overall a nice looking hotel and decent food doesn't make it 5 star and I'm afraid there is a lot to improve on.
My Booking
