Hannimal I
Worst service I have had in my life. Ordered room service, waited for many hours, tried calling reception, no response. Visited restaurant, they said they would bring up. Visited again, they said the same again. It’s been over 3h now and I am worried about showering and going to bed in case my food arrives. Not a single apology, not a single person being nice to me through this, just arrogant and rude and clearly had no time for me. Meanwhile I am paying 300 euro for the night. I am so disappointed.
I know this is a difficult time with a storm in the city. There is nowhere that is open so nowhere else I can go for food and I am sure staff have been under strain. I would’ve understood delays and problems but I don’t understand being mean and rude
David Plowman
Great Hotel, Friendly Staff and very Welcoming. Rooms are excellently presented and Clean.
Fantastic Location next to the train station and can get a taxi into the City Center or Marina for 6 Euros.
Only 20 minutes in a taxi from Airport.
Prices at the bar and the City as a whole are very reasonable.
Great City break. Will be returning and booking in at this Hotel.
John OHalloran
Great hotel. We were very impressed with the efficiency of the staff, cleanliness of the room and the public areas, quality of the food and service at the breakfast. We highly recommend the Barcelo Málaga and look forward to staying there again.
Funky Duster
Great hotel with friendly and helpful staff. The rooms are clean, spacious and have huge comfortable beds. The breakfast has a huge range of cooked food and cereals, along with an omelette station. The hotel has a rooftop bar and pool which is a great place to chill out (or rather get sunburnt). Stayed here twice and the only slight downside is getting into the town but its only a few Euros and the taxi rank is next door, so no problems there.
Izzie
We were given a room with a door in between ours and another room. It was locked but the other room happened to have really loud guests and the door was absolutely not soundproof like advertised. We could hear their exact words and it did not feel like we paid for a private room at all.
The rooftop is made to seem much larger in the photos than in reality. I will admit we came during a very peak period however the pool was very small and there were a lot of children, allowing no room to swim.
I tried to make use of the changing rooms and found that there was no lock on the shower door or the changing room door. Also, when I ran the water it came out brown for a while as if it hadn’t been used in a long time.
The room design is very nice and the staff are very polite. It is very well located, right above the train station, however it is not right in town where the main tourist sites are (however it doesn’t advertise to be).
My Booking
