Penelope Strang
I could not fault any aspect of this hotel. All areas of the hotel were clean. The breakfast and other foods were excellent. The facilities in the bedrooms were excellent- I booked a superior room. All staff were welcoming and helpful and responded efficiently to any customer request. Even though this hotel is next to a shopping complex and the railway station. It is extremely quiet. The beds are comfortable and the lack of noise meant that you got a good night's sleep. The hotel is in a central position with easy access to public transport, tourist buses and taxis. The staff even surprised me by putting cake and a bottle of wine in my room because it was my birthday. What more can you ask for!
Carlos Ventrillon
Came for 6 days and wanted to be away from downtown and closer to transportation. Perfectly located besides train station from airport and a nice shopping mall. Easy walking to downtown and beach. Very happy with breakfast quality/variety and the beds are amazingly comfortable. I’m a frequent traveller and can safely recommend this hotel, you will not be dissatisfied. Great gym as well, very quiet in early morning.
Richard Drew
Lovely Hotel in a good location ideally situated next to the train station & only a short 10-15 minutes walk into old Town. Quirky and modern decor, rooms have all usual amenities with comfortable bed and large shower. Rooftop terrace & bar ideal for relaxing. Nice buffet breakfast & friendly staff. Will definitely stay here again when in Malaga 😊👍🏻
I love Travelling
I stayed at Barcelo in Málaga and overall it was a really good experience. The hotel was very clean, and I really appreciated that the housemaids respected our privacy and didn’t touch our personal things. The service was great and the staff were polite and professional.
The rooms were modern, pretty, and comfortable. Breakfast was nice with a lot of variety to choose from, which made mornings easy. The pool area was okay, not too big, but still enjoyable. And the hotel was near a mall and the train and bus station so it was easy to go to our desired places.
But unfortunately, During breakfast, I noticed mold on the cheese (not just the herbs inside, but actual mold spots). This really affected my trust in the food quality and hygiene.
Overall, a clean, modern hotel with great service. I would recommend it for a comfortable stay in Málaga.
Bartosz Kulczycki
Not worth the price unfortunately!
I was with my wife on our honeymoon in Malaga and we booked the hotel for 3 nights. In general the hotel is quite OK - it’s clean, it has a rooftop terrace (although the view is not nice), the breakfast is good, the slide is a nice add-on. But this is where the positives end. For the price of over 200 euro per night you would also expect friendly and well informed staff.
On the first night the rooftop pool was already closed but we were told by the receptionist that we can buy some drinks on the ground floor and take them to the rooftop. When we wanted to see the terrace, it turned out to be closed. When we returned to the reception to say that it is closed, they replied something like “okay”. When asked why they told us it was open while it is closed, the answer was “somebody closed it”, no actual apology or anything.
On the next day I called the reception via phone to warm up the sauna for us. Suddenly there was silence on the phone, so after half a minute not knowing what is going on I hang up and called again. When the reception is answered, he literally shouted at me “wait a moment!”. He got somebody who spoke English on the phone. I wanted to book the sauna for an hour starting from 9.30 pm. The person told me that it’s only possible for half an hour. I said that the schedule we received in the reception desk says that the sauna is open until 11 pm. He said that we can use it only until 10, because somebody must clean it at 11. 2 days later I still don’t understand this logic unfortunately.
Even though you already pay quite a lot for the room, the price for a parking spot is also pretty high. We were not informed about the fact we will need to pay for the parking until the check-out, but I take this one on me, because this information was written somewhere, I just didn’t notice.
When we wrote a complaint e-mail, we received no reply at all.
My recommendation is that you search for a different hotel. This one is definitely not worth the price. It is just OK but it tries to position itself as a high-end hotel, which it is surely not
My Booking
